#support-en
1 messages · Page 243 of 1
Hi?
It's at the top and has admin, there shouldn't be any channel overrides except the ones that it applies
Who is the owner?
Hello, I received a ban from the bot for no apparent reason. Can you explain why?
Srsly
@trail mauve
why?
I mean guys
I was blacklisted by the bot for no reason, and this has hindered me greatly.
@lfy
@trail mauve
@trail mauve @primal cedar
Raise the bot's rank first.
why was I pinged?
Have you solved your problem?
I’ll find out and let you know
Hello, I received a ban from the bot for no apparent reason. Can you explain why?
we have arabic support channel if you are having a hard time using english (because you seem so)
#support-ar
contact @gusty bridge
do state your problem in #support-ar and ping the support arabic role to get help faster instead of just greeting
@primal cedar Check the category’s default permissions
There isn't anything there blocking us
Can you check if you have set up default permissions in the category? Since the bot creates temp channels based on the permissions in the categories especially from the @everyone role it might be causing the issue.
Only perms that role gives them is "connect", "speak", "video", "soundboard" and "view channel"
hi, is there a way to disable pings for people who are not interested in receiving them? people have tried blocking/ignoring the bot but they still get the pings when their activity level goes up.
<@&675070424748654593> 🙏
the server members are debating whether to get rid of the bot and i really want to keep it, any help would be appreciated. if we could turn off notifications for people who are not interested it would resolve the issue entirely.
You can disable level up messages entirely or keep them and set up a dedicated channel for them anyone who doesn’t want notifications can just mute that channel
Please send a screenshot so we can see what happens when you try to add the bot.
if you mute the channel does it stop pings?
@trail mauve
That happend
I couldn't
The button didn't appear for me.
If you mute the channel you won’t get notifications but the red ping mark will still appear next to it.
how do you disable level up messages?
can you do it again? but make with screen recording this time
K
And yes i got perms 2 inv bots
thank you very much, you are a life saver
click
Yw anytime 
wait, what if you removed the [user] part
would it keep the message without pinging the user?
if we just delete this part would it keep the messages?
yes you can change the [user] To [UserName]
mention the person name without pinging him
amazing
Did you try adding the bot to your server using the same account you’re chatting with me?
Ye didn't work
But dw i will fix it on my own
It looks like you’re logged into a different account not the one you’re chatting with me on right now
click
click on this
and login your discord account again
also please make sure you log in with the same account that has a role in your server
I fix on my own
But thx
Hi. There :c
Hi
can i know how the middle one works and not the other 2?
Are all three emojis from the same server?
hey, to add emoji’s check the pinned message #support-en message
How to setup welcome and goodbye
its about two months now and still no restored text levels on our server (see linked message) - our server ID is 414884285867098122
Any chance of getting that back? <@&675070424748654593>
Not really, sorry.
We're only restoring user levels right now.
Check out this:
https://docs.probot.io/docs/modules/welcome
bad news. We had probot for years and lost a lot of xp :(
Due to a problem with the bot, the xp servers has been lost. You can do it yourself with the /setxp command
ohhh okay
thank you, i'll try to do it manually then
is there a way to check previous exp statistics tho? i only have a screenshot of top 10 users
yes. the problem was that i copied message ID, while i had to use the \ thing.
Hey, in order to apply for the Support team, you can fill out this form : https://docs.google.com/forms/d/e/1FAIpQLSewaooUL-Sij2gJLPgSyLtT-y8qj-OLx8uJAenGTCm4KShS9g/viewform?pli=1&pli=1
Thank you for your interest in joining the English Support Team on the ProBot Support Server.
We are looking for friendly, reliable, and knowledgeable individuals who can assist users, answer questions, and help maintain a positive support environment.
Please fill out this application honestly and carefully. Your answers will help us understand ...
Hello, I have a quick question!
I would like to ask what this number (marked in red) means?
Thank you
Hey, a little something I can’t figure out how to set up on mobile specifically and can’t find a tutorial;
These automatic roles when you level up, how do you set the bot to do that in your server? Thank youu
That number is the total XP you have earned from chatting in the server
Auto Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Roles module and begin adding roles.
3 - Finally, add a role that does not have administrative privileges.
Keep in mind: In order for the bot to assign that role to a newly joined member, it must be higher up in the role hierarchy in the role settings. Also, if you have the discord-welcome-screen enabled, users must accept it before they can receive the role.
Alright thank youu!
hey how can i help you?
hey everyone!
I seem to have a problem with the leveling system of probot.
It seems to level up people if they earn the activity on their own but not if I set their rank manually through the bot (e.g. no message in rankings channel, no role assigned). Is this behavior a design choice or is there something wrong?
Also in any case it doesn't seem to assign the roles at the set activity requirement.
I have checked that the bot role is higher up than the ones it manages and there is no welcome message. On my test server probot does what it should but it won't do it on the server I am actually trying to implement this.
Is there anything I'm missing?
Hello, I would like to ask if it's possible for automod protection to Enable the Discord built in GIF function (Tenor.com) while the bot still protecting from all other links ?
I have this as an option but its still delete the message cause of the HTTPS:// part, any idea ?
various modules just stopped working. Though some still do. Welcome messages are not being posted, and reaction roles aren't working. This just randomly happened, I am premium. Any help would be appreciated. Thanks.
We noticed that you are a premium user, for faster response go to #premium-support
Is there any way to get my old lvl back + my xp now?
yes we have a form you can fill https://forms.gle/WJa2dTSbpp68srTF8
Did it
I tried inviting the bot and apparently I'm blocked from the site and I don't know why.
We noticed that you are a premium user, for faster response go to #premium-support
Hey, we apologize for the delay our team may take to help you all as most of our team is celebrating Christmas at the moment. We will help you as soon as possible.
Thank you for understanding ❤️
Hello so i accidentally made the role member or whitelisted get removed from my 17k dc server
i kicked the bot and made it join back but still it removes the role from the members
how do i stop this please
i dont want 17k people get their whitelisted removed
<@&675070424748654593>
at the moment, there's no way you can break an ongoing command other than kicking the bot, or limting its permissions
you can kick the bot out, and invite it back in but without the administrative permission, let it be in the server for a while to make it hallucinate about it changing roles from people, and then give it permission again (after around 15 minutes)
we have already planned about an operation break command I think but I will have to make another check
So just make it below that specific role i chose for like 30 to 15 mins
then try making it higher than it again?
yea
depending on how you feel
its currently 1 am for me
so i can wait for a but
bit*
then try making it higher again
yea you can check back at it in the morning
okay
thanks very much for ur advice
@ProBot ✨#5803
Did you need help?
i got blacklisted , i don't know why ?
DM @gusty bridge, our modmail bot. The staff there will help you.
ok
i need probot support
i cannot use credit , i am in the blacklist
i don't know the real reason
<@&675070424748654593>
He just told you the answer
danny told me to go to support
Oh 
Mhm I see but your dming Danny saying you got blacklisted and you'll get a response from the dm , we direct people to dm Danny when we have people saying they got blacklisted
Ok
I accidentally selected Arabic how to change it ? + he's repeating the same message
I'd close the ticket and then dm it again
#support-ar
One message removed from a suspended account.
Ok ? What to do
You can dm it saying that you want to close the ticket, then just redo the process again
🗿
click الغاء
@mental gulch 
ok u can click on تواصل مع فريق الإشراف and I will close it
Ok
.........
Its just repeating the same message
😶
#support-ar
ha knew it
Thank you. One more question. Why when I use /setxp 100 it awards a different amount at this case 65 and not 100?
lvl 0 to 1 requires 35xp from a quick calculation
Okay, and can I set for example Text Level to 5 but reward a Level 10 role. Is that a problem? And is each Text Level that shows the approximate time cumulative or separate on how long it takes to reach?
there's no issue with whatever role you set as rewards, unless the set roles have some high permissions like managing or so
and the time calculations are separated from lvl 0
So if Level 1 takes ~7 minutes, Level 2 takes ~28 minutes and not ~21 mins right?
how to change probot prefix
there is no prefix to change
I love pro bot
Is Probot able to sense bot members and kick them by themselves and like place a random moderator as the person who kicked them because we randomly had somebody kicked which I'm pretty sure was a bot based on their name and it said that I banned them at 9:37 in the morning but I was working at 9:37 in the morning and I was not on my phone meaning I could not have kicked them so I was wondering if it has the ability to kick members itself and just place a random moderator as like the person who kicked them
<@&675070424748654593>
Umm nah
Cause that's a advanced security feature
Which is only available in custom security bots
I think you should check with other mods
It shows you kicked the member
Does anyone else have your account
so I didn't know if maybe pro bot could do that
nah
Nah that's not how it works
then what the heck 😭
Not sure what really happened but i would recommend you to secure your account
Buddy, chill...they got banned, un ban them
Nah im just saying you are worrying too much about it.....
I mean I feel like it's kind of normal to be worried about it because what if my account just randomly starts kicking other people when I'm not kicking them you know? I mean I'm not worried about this person cuz I'm like 95% sure it was a bot but like I don't know if they would happen to other people that's what I'm worried about and I didn't know if it was something Probot does but since it's not then I guess I'll just have to figure something else out thanks for your help
No problem
Eyooo I'm still waiting for these questions for an answer ^^
Is the bot having an issue with the monthly rank not resetting or can we reset it manually?
@trail mauve
Yes the monthly rank has an issue right now, We reported it to the developers and it will be fixed soon
hello how are you doing today? i got premium for a bot but its not showing my premium bot at all
what you needing help with?
1 minute please
thanks 🙂
hey how can i help you?
ً
We noticed that you are a premium user, for faster response go to #premium-support
L want to play one two three on the probot
Hello, good morning, I was trying to ask for help from Brazilian support but they aren't helping me, my probot isn't restricting swear words, I'm Brazilian and I don't know what to do.
dmed you some steps can try
All support should stay in this channel.
didnt want to post a long message in here
Hello <@&675070424748654593> what's the requirements for putting a picture in the option for an embed? having trouble adding certain ones
.
Hey 👋🏻
Make sure the picture is less than 1 MB
Hi, how can I help you?
Alrighty, cheers
.
Hello! Please state your issue and we’ll do our best to help you.
why my discord top voice and text are reseted !!
Is there a way to export bot settings for individual servers, including member levels so that we can have a back up?
Because there were discussions of major changes in a server that I am an admin in, I would like to know if there would be any way to export these statstics incase a sudden move was required (or as a general back up)
Good evening. I'm having a problem with the bot. When I try to claim my daily reward (credit), I get an error message and ask for technical support. Is there a solution to this problem?
for probot
Do you get any errors when you use the / commands?
#support-ar
There was a dat loss that caused most of the xp's to reset a few months ago
Hello, unfortunately there's no way to do that
Hello, credits got reduced by 10,000x a few months ago
How do i set-up for self roles in my server with probot?
My server is stuck in "This server requires setup".
I removed and re-invited ProBot multiple times, but the dashboard never unlocks.
The bot appears offline in the server even though it is online globally.
Can a staff member please reset the server installation / OAuth link?
Link automod in my server got a bug after last update
I used to set up my whitelist like this.
(only typed the keyword like 'youtube', and it worked)
Should I change my setting now? I seriously dont know wheres the problem
<@&675070424748654593>
same problem, any solutions?
Nope
also same problem
it' working on my other server, damn
but on server i want to work it's offline
why cant i add the bot to a server is it becouse im not the owner of the server?
You don't need to be the owner of the server to add the bot, you just need at least a manager perm to allow you access, I'd ask your fellow staff members to see if they can fix it
sunteti inutili, sa va bagati botu in cur cu reset-ul vostru
This is a English only support, head to #support-int
@rich nest any solutions with above problems?
Have you tried kicking the bot and adding it back?
many times
Hm okay
on other server it work with no problems, but on this one server it's offline
and idk why
let me ask about this real quick and I'll see if I can get an answer for you
okay i'll wait
@rich nest probot doesn't work, it was offlline now in the profile it is online but on members list its in the offline section. Also when i try to do a command it says application not working or smt
She is trying to find a solution to this problem, she wrote above
Ohhh ok ty
When probot is offline, a command won't work, its why your getting that error
Well why is probot offline?
No idea
I have a similar problem, but only on this one server. As you can see in the screenshots, it works normally on other servers. @rich nest
Anyway to fix it?
Hm okay thanks
Have you tried kicking it and adding it again?
Sometimes that fixes it but if we're hearing more than one person is having the same issue, then its some clusters that are being down, I've already reported about this, not sure when I'll get a response
Its online in profile but offline in member list
So since there are multiple complains there might be soon some maintenance?
@tame copper @summer mango here's your answer #status message
Thank you very much
No worries
hello dear friends
Hello, how can I help you?
nothing
bro whyyy im poor now
heyyy
i added the bot like 50 times in my server and it only says this
<@&675070424748654593>
Hi there, what's your server ID?
1453256588944080948
@rustic bolt can you invite me to your server via DM?
i can’t send you dm
i’ll send you the invitation thru here and then delete it as soon as u join
@brave topaz
Alright
But if you cannot send me a DM pretty sure it's because of your settings, I have them open
It was reduced for everyone.
@fickle reef what's up
If you want to chat use #chat-en
is it just me or is probot down
Your server ID please
Send it here
where do i find it
Users, individual messages, and entire Discord servers all have a multi-digit ID number that can be used in various cases. While you can use Discord entirely without knowing any of these ID numbers...
1454164990666735760
Hi there
Hi there, do you need help?
I accepted your friend request
ik but your playing fortnite bro 😭
I cannot do anything, we're waiting for developers
@brave topaz come prv please
How does the probot exp work does it give according to the amount of words you type or the amount of messages you send
<@&675070424748654593> I have setup probot a few weeks back and logged back into the dashboard and it is saying "This server requires setup" I go through the steps and it still doesn't allow me to get into the dashboard. Any ideals how I can fix this issue?
<@&675070424748654593>
Good evening, the bot is still offline on my server, how do I fix it?
It will come online eventually
It will be fixed eventually
Hello, still have not seen our Voice Chat XP restored. Just wanna know if there's any way we can restore it or if it's lost forever
Oh ok, thanks man
The XP is awarded to users with a randomized amount after a cooldown period whenever they send text messages. Each message will contribute XP, but once a message is sent, there is a cooldown before the bot resumes awarding XP. During this cooldown, any subsequent messages will not count towards XP gain, regardless of their length.
No prob!
There's not really. It will take a while and will easy for you to just lost it and start from scratch, sorry for the inconvenience.
Ah so no matter the length only the cd matter also is the exp gained random?
What does that mean?
Developers restarted the bot some minutes ago, give it time to come online on your server, it won't take long
It is random, yes.
OK thank you for the update I will check it in about an hour or so then
No problem
Are there any additional details you can give as to why specifically only our VC XP was wiped, and why it's taking so long for it to be restored? At this point the XP has already been slowly climbing up from people trying to restart. If it isn't gonna be restored at all would at least like to know for sure so we can tell our users that it's properly gone
How long is the cool down?
<@&675070424748654593> Probot is offline in my server?
why the probot is offline??
I think its undergoing service or something
They say it will turn back on in a bit
that's what everyone says...
Yeah i guess...
🤡
🙂
I think its undergoing service or something
copy ppaste 🙂
yo
i wanna setup it
and it aint working
especially temp channels
idk what to do
<@&675070424748654593>
me to
Hey, @surreal cosmos. ProBot is currently offline. Please wait until it turns online.
Sorry for the inconvenience
Estimated time?
Devs are trying to solve the issue
I'll keep you updated as soon as I can
Alright im waiting for info
also, i reccomend mentioning it on #status
ProBot is currently down
^^@fleet garnet
Devs are on it
?
it's not working
alr thanks
@brave topaz @crude estuary @sick bone why is the bot down?
its been going down alot more recently and its getting troublesome
its an amazing bot one of my favorites but whats going on?
@tawny lake do you have any idea even?
When will this be resolved?
All the info we can share right now is on that message
It's been like this for quite a while now...
A
I'm stuck on this page , bot is in my member list on top with all permission on
So you guys too facing this issue ?!
I kicked the bot lol , will my settings get reset ?
Dude what's happening I spent hours setting the bot
Stayed up all night .
Yeah!
When the bot will come again
I'd like to know too..
My bots been offline since yesterday
me too
Developers are trying to solve the issue
How you know ?
Alright
Thank you so much for your efforts developers
I just wanna know I kicked out the bot and added again , will my saved settings previously on website get reset ?
nope
You mean it's safe ? All my efforts will not go waste ? Right ?
I'm new on discord so I don't know much but I'm learning insanely fast . Just been a day I really login after a year .
Alright 🧡
Yes, don’t worry 
I really like this bot , better than sapphire . Really easy to use .
All in one
I'm still learning to use it .
Just been 7 hours .
when is the bot coming back online
Good to hear that, if you have any questions we’re always here to help
Developers are trying to solve the issue
Can we know usually how much time it takes to fix such issues ?
The exact time is unknown but we’re working on it
Is anyone having problems with Probot, such as the "this server requires configuration" error?
yes i have the same pr
ye i have it too
What could this be?
idk
mhm
u see this?
<@&675070424748654593>
👋🏻
Does anyone know when the bot will be back? Any estimate?
The exact time is unknown but we’re working on it
All I have to do is edit a line in my rules pannel lol
i kicked bot from my server, to try adding again. But nothing. When bot be online, and i add him again. Will all my work stay on dashboard or delete ?
When is the bot coming back up
<@&675070424748654593> What is the expected timeframe for the bot to return?
The exact time is unknown but we’re working on it
Thank you
The exact time is unknown but we’re working on it
yw anytime
your settings won’t be reset
it couldnt just stop working for no reason
someone wanted to do smth and accidentaly destroyed sum
why not just leave it as it is and let us use
i dont think we need more things
EXACTLY There are 40000Million other bots.
I have 32 Bots in my private Discord server.
Absolutely - we already have everything we need. Just let the bot work and don't do anything with it
Like you want to udate crap/add crap go do that with @lean badger since people "PAY" for it. As A (Basic) Bot dev, it breaks only if someone adds or messes with it.
Things like this happen automatically sometimes it’s not about this
What happens automatically
Wow guys this is a free service, things go wrong at times, just be patient
Only thing that can happen Is a overload
issues
Pretty much.
you talking about +10M server sir
Lowkey I didn't see any software randomly deciding to not work when everything was going well
It's not the case tho
Sir?
Asuming genders are we??? "Being a smart rear lol"
your servers with pro bot are not working
He is Jewish and gay and ginger and on wheelchair are you sure you want to disrespect him like that?
He gonna sue you
Hello, I have a problem configuring it on my sv, can someone help me via messages?
Catholic, Straight, and on a wheel chair lol. Close tho haha
Lol wish you health
Thank you!
Sorry man
Well, I am 22 and have cancer so I 100% Appreciate it.
Had it since I was 9
Awh man
That's so sad to hear
i didn’t mean to disrespect, i was on PC and your profile picture looked far away so i thought it was a girl, and yeah sorry 🙏🏻
Yo I was joking buddy :)
Yeah, I would do anything to be able to walk. I can walk but I need a cane. I would NEVER Wish this on anyone. I have to take treatments 3 times a day, and I take 12 or so Meds each day.
Sorry.
its okay 
is the bot fixed?
not yet
Hell nah bro what u dream of
no one asked u anything
okay
🙏🏻
You asked community that I am part of
sorry boss
Kindly avoid replying to others please 🙏🏻
hey! i'm having trouble with accessing probot in my server. it says that the server "requires setup". When I click to do so, it brings me to a page that lets me add the bot to my server. This is already odd because Probot is in my server. Then it also says that I need Manage Server permissions in the server, which is ALSO odd because i own the server.
Is there any way I can fix this? Thanks!
its down?
SORRY CHAT MY BAD
Hey 👋🏻, we know about this issue and are working on it any updates will be posted in #status
yeah #status
ahhh so the bot is down, makes sense
yeah
its down mate
"We are aware that the Free Bot and Dashboard have gone offline again after the previous fix. "
hmm
oh, sorry
probotの自動ロール付着システムが使えないのととログと新規メンバー歓迎脱退メッセージと通話入退室ログが表示されなくなりました。ダッシュボードにいこうとしてもずっとセットアップが必要ですという画面が出ます
お手数ですがバグ修正等の対応お願いします
Wrong Channel
how much is the average wait time for these kind of things?
@white junco These problems are usually caused by bot permissions server configuration issues or broken authentication?
how do you remove this 😞😞😞
Until recently I was able to access it without any problems, I've already given the bot the founder role and nothing changes.
READ before YOU ask A Question
We Know it's down
- Go Read #status
Only Asking about it, WILL make the update come longer!!
hello the bot is down in my server pls fix it only for mine even for 10 mins if possible we need it thx 🙏
@hardy ocean
READ before YOU ask A Question
We Know it's down
- Go Read #status
Only Asking about it, WILL make the update come longer!!
service slow brother always when bot down take long time to fixed
will they fix it?
yeah
Any idea on an ETA for the bot to be restored?
wake up prooo
Oh
hello
Why isn't ProBot working on my server?
@tawny lake
prob same reason probot isnt working at all for me, cant even use the help command let alone the clear command xD
getting boot loop saying server needs to be setup 🙁
me too
ohhhh i read now everything is down
may be fixed soon, i got into the probot site but when it said i needed to set up the bot for my server that its been in and i tired, nothing hapened lol
it’s back now
Bot ITS online back!
Can xp level probot can be replaced?
What do you mean
You can use the setxp command
I want to change the XP so that members don't level up quickly. Is that possible?
Is the issue just happening with the free tier bot and not with premium variants??
I think the premium bot is ok
How long is the cooldown for the XP counting in the probot?
Not possible
2 minutes
is it possible to change that cooldown?
It is not possible, no
Oh
.
how to put probot to inform about level ups in a channe;?
How does the XP in text work?
For every message sent I get XP or every minute it checks if I sent messages and gives me a random amount of xp or how exactly?
Hi there, every 2-5 minutes while you sending messages, the bot gives you a random amount of xp from 10 to 40 each time. This means that you gain some xp after sending a message and have a cooldown of about 2 minutes, regardless of how many messages you sent
https://probot.io/dashboard > choose your server > leveling module
3 days ago, I filled a form to get back my XP in the /profile, but recently, I found a newer image that has more XP by approximately 10k, can I somehow edit the form or it is too late?
Does this still apply if I text in multiple channels?
For example there are 2 channels, and I sent a message in the same minute in different channels
Do I only get one time random XP or twice?
Send me the new image here or via DM, i will edit your form for you
Only one
Hello @stray ibex! Please don’t interfere and read the channel description ^^
Hello! You can see the available variables in the “Variables” category below your text.
For usernames, you can use [user] or [userName]
i wanna do for role
For roles, use this format:
<@&roleid>
ty it worked
Glad to hear that, have a nice day!
i want to know what is ProBot text leveling rules
Does the probot have a maximum level?
What's the issue?
My probot lvl is low low now before I had well over 55
In this server?
Any sever when you see your profile my lvl is low
Thanks
No problem
@fair sinew Also next time kindly ask for help in your language support channel #support-ku so we can assist you faster.
I prefer English
Mute role isn't working In my server for some reason... And mute in General
<@&675070424748654593> please help
Most likely your permissions are messed up.
Ensure that every role except muted has the Send Messages permission set to neutral in the overridden permissions settings for each channel on your server.
@Muted
Send Messages
Any other role
Send Messages
like so
guys, i have question how can i make that bot say hello (nick) everytime some1 join my server
Also I can't find where the Muted Role was set....
- The Role is promptly given upon command use but it doesn't go away after the timer ends
Use welcomer module - https://docs.probot.io/docs/modules/welcome
Welcome and goodbye messages play a vital role in establishing a welcoming and engaging community on your Discord server. These messages can make a new member feel valued and provide a sense of belonging. Similarly, when a member leaves the server, a well-crafted goodbye message can create a positive impression and show that the server values th...
The muted role is created automatically and its permissions are set for each channel automatically as well
I will check the issue with not removing role after mute expiers
I have not changed anything, it was working as intended before
Like 2 days ago
Any news??
About what? I gave u a solution already
probot way too underrated
Not yet
I need help with probot
Someone try to post a Discord link in a ticket and it got auto removed by atomod
I disabled it for the ticket Channel and also in auto mod settings but it still times them out and removes it
<@&675070424748654593>
I'd check your Discord Automod settings
Server settings > safety setup > automod
I checked the one for probot and I set the ticket channel to allow them but I'm not sure if that affects open tickets
Because tickets is a different Channel once they are opened
Is this correct
When people open up a ticket it goes into its own channel could that be the problem
so i had someone from fiverr do my probot and when i go to the embed to add an option there is not embed to edit but its still showing in my discord server
Have you tried the basic troubleshooting steps yet ?
Dashboard still refusing to load. What's up?
your lost account is not within our concern. this is probot support, not discord support
Hello! Is this issue still ongoing?
this is probto support, not discord support. you are not going to find discord support in any of the servers. contact discord support on their website instead
<@&675070424748654593> Hello, can anyone tell me , how the xp increasing mechanism works?
- text level ( you get Xp for texting )
- Voice level ( you get level for staying in vc, or talking with others )
can someone tell me how you guys make millions of credits?
I mean especially for text level, what higher xp depends on? Like number of msg per minute or what? What is the metric?
hey, you don’t have to, just click on that link sent by blacku and claim your reward
.
r u responsible for the credit or is it someone bot else? @livid hearth
responsible about what?
credit?
may you elaborate please
credit which is discorde currency are you responsible for it?
this
what’s the main reason about that question mate?
@livid hearth about this
if you’re going to tell me a question just ask me there is no problem
Look, I have an account that got suspended and I have 3.64 million credits and I want to transfer them to this account, is that possible?
you must buy a diamond/gold subscription todo that, neither you’ll be not able to transfer your old account data to that one
this @high glade
how do I buy it??
can it be transferred for free? 😶
In the end, it's my credit.😒
I can't put a picture, what should I do?
@livid hearth this + can it be transferred for free?
.
don't jump between support channels
@nocturne flax can you state your issue so i can help you please?
Ok
ok
I have an account and I performed a factory reset, but I forgot the password I contacted support and they couldn't do anything I want to transfer my credits because I worked hard to accumulate them. 😶
Can you prove that's your account?
I have the email address and it contained 2fa and I have a picture of myself in the account.
Send all the proofs you have to my DM please
ok wait
see dm pls@brave topaz
Where dash board
Why is there no actual dash board
I have admin on my server
There is no even field to choose a server
I want to turn on /clear module
WHY IS THERE NO ADMIN SETTINGS
I have probot on my server and i am the admin
I logged with same discord account
Help
@fathom herald make sure you're logged witht the corrent account, ProBot is on the server, and you have actual admin permissions
I do
Try logging out then logging in again
And send a screenshot here of your permissions on the server you want to manage
This account, probot is there, online, i think its set up even fornself roles somewhere there
And im admin
I have this role
About 2 years ago i was changing self roles with it
I relogged it didnt make it first time, then it worked
Nothing happened
Filled it like 4 days ago
it may take some time, so please wait
I had 883,000 credits and they were reset along with the level. The level returned, but the credits didn't.
Hello, credits got reduced by 10,000x a few months ago
No problem, but my balance is now only 88
What is the metric of xp increasing in probot? Random xp per msg??
Helllo????
Apparently I'm banned temporarily I didn't do anything wrong and really confused I was trying to set up my server and now it won't let me access my dashboard needing help pls ☹️
Never have had this issue, been using probot for a long time
How some ppl are having like 300-400k coins in bot?
In what interval? Or spamming also increases rapidly?
This is an auto limit that will be removed in a few minutes; it shouldn't be a problem if you avoid refreshing the page multiple times
Spam doesn't count as XP; you get XP randomly every few minutes
@frozen pilot ..
I tried refreshing a few times, I will wait a little bit longer. Thank you.
anytime
Exactly what minutes?, i want to set cooldown in my server
Yeah yeah
3-5 mins
You can get credits with vote and daily rewards
https://top.gg/bot/282859044593598464
https://probot.io/daily
That's the only way to get credits???
Yeah but more ways will be added in the future.
Ahhh it will take me forever to reach 300k 😭🥀
if you are going to use credits to buy something, please don't. we don't like that and that is also against our intention for it
Oh ok thanku
@trail mauve
look now when i do /profill it shows me i have 242k cridets but when i do /cridet it told me i have just 50k but me i have 242k so i cant transfer more than 50k
pleas fix that
there's nothing to fix
check your transfer history
also just use #support-ar. they will understand you better because I almost was not able to understand you
The delay in transferring credits must be fixed tbh cause wdym I have to wait 30 mins until I receive my credits? In the old times we would get our money immediately.
Please fix this soon
It will be fixed soon
Thanks
Help
There's no music on probot
Hi
hi if your looking to chat, #chat-en is it
My level and credit have been reset why?
Hi jim, yes. Just checked, my probot dashboard will still not load.
Hey, i need to talk to a staff member of this support server about something really important(Has nothing to do with the bot itself)
Hmmmm is it discord related or just something else?
Something about a trial support staff
Can i DM?
You wanting to join the team?
You can dm Danny, the modmail bot if your wantin to report someone
It's been hours
Ok then you can dm me and tell me what's happening
Thank you
Of course, sorry for the wait
If you have a VPN enabled, please try disabling it first. If it still doesn’t work, try using a different browser and let me know how it goes.
Is the XP system changeable like the amount of XP needed to lvl up?
Hi there! It’s random (20-100XP) and cannot be changed.
THATS EXACTLY WHAT I DID
is there no addxp command?
i want another bot to add xp for a user for an specific action
What?
hello, does probot have the ability to send longer messages?
Like, the length that you need nitro for
I'd like to send my entire rule set in one message instead of breaking it up into two
Yes
👍
im tweaming i cant figoure out how to make it so if you say ?name then it will give u a name u input for it
like there as multiple option
Hey, every bot on discord have the same limit for message length, which is 2000 characters
Hi, unfortunately our autoresponder does not support any arguments/input in the command
ive seen it
like
people do
?specie
and then you input a specific thing u ca be
I’m pretty sure it wasn’t made via our bot
Dm @gusty bridge
how do I go to this dumb dashboard
<@&675070424748654593>
thanks
both of yall
it goes to this tho
what do i press here?
do you know how I get it there? I added it to my server already
It seems you may be on the blacklist. Contact @gusty bridge
There is an option to contact Moderation Help
What does that mean?
Yes, I suspect there's a technical issue. I've also been trying for 4 hours and it didn't work. It seems support is asleep right now.
Bruh, it’s like 440 right now 4:40 PM
Problem from the same bot
I don't know, the time is different. It's 1:40 AM now. 😅
There is a very severe shortage of technical support staff I hope the number will be increased to cover some of the times
Hello, can you see your server icon now?
Use the dashboard
@fickle reef can u help me to get my level back
Fill out the form from #announcements message
how to transfer my crdt @fickle reef to this acc because the other is limited
@proven venture
@dusk bone No thanks
How many XP does the bot earn per minute within the voice chat?
How many points does the bot calculate for me?
Every 2-5min you get 10-40 exp but it has a 2min cd
Leveling System Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.
Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.
⬆️ hey, check this out
in addition, for text, every 2-5 minutes(?) while sending messages will give you an amount of xp from 10 to 40 each time. Which mean after sending a message and gain xp, you will have a cooldown of about 2 minutes, regardless of how many message you sent, it will only count xp after that cooldown and continue
For voice, about every 2-5 minutes with the xp amount of 10. This is a fixed amount but may be changed while working since I just calculated this pretty long ago. You can just sitting in a voice channel, regardless your voice states, xp will still count after cooldown. But to get reward roles bound to the voice levels, you will need to gain some text xp to trigger bot to update level roles
C @rancid elbow 78948
huh
How do I get back to my profile?
What?
LvL
Get back to your level? As in like what? View it?
Does anyone still experience issues with the bot's levelling system? Cause I do. <@&675070424748654593>
I have setup my welcome to server but it doesnt work
it used to work
but now it doesnt
What do I do to fix it?
Like the settings?
Can someone please help?
<@&675070424748654593>
Can someone boost my server?
No
Could someone help me please
The bot has stopped working in my server for sone reason
Since september
I kind of need it since i placed image perms on lvl 5
The bot is missing alot of exp in my server aswell. Our leaderbords are not up to date and are missing a lot of exp for many members.
I tried to do another command (/top) and it did show up tho
So its definitely still working
Its just with leveling up that uts not really doing it's thing
P
How to get my level again
Is there anyone who can help me <@&675070424748654593>
yes
moment
I had 32 million credits, but today I found I only have 8 million.
Around 24 million credits disappeared
okh ill forward this to our superiors
Can I get my credit back?
They are on vacation
im not sure about that, so i forwarded your query to our superior
Okay
thank you
umm if he has no issue with english we can help here too, not a big issue. all that matters is solving their problem
❤️
:white_check_mark: Changed roles for 4d7q, +Only Arabic
does it take time
I can go and you can send me a private message when you find a solution to my problem
little time you can say, its holidays so everyones celebrating
Okay no problem
Hi
How can I prevent a message from being sent when any member mentions a specific person I choose? (using ProBot) @potent otter
Hello, I have a question
How to edit sent embed-message? I can't choose a message in that point
Like this
I just can't click the edit ( ._.)
by setting up badwords automod and having the user's user id as bad word
if the message happens to be older than 2 weeks then the bot will no longer able to edit it to lighten our system
Hey guys i got an question why doesnt leveling up works on my server ?
any advice ?
I used to be able to edit (._.) Thanks for the response, maybe it was my bad
which exact thing is not working?
if level, make sure the bot can see the channels users would chat/interact in
if level up messages, it will only work for text level
make and send an embed message first
it was us cleaning up the database actually, you're good
Guys please help Arono what i will do ?
the page you tried to look for can not be found
if you're trying to access a dashboard link, it will only work if you have administrative permission in that server
@trail lynx
Ye I have an administrator account and I tried it on two servers and the same problem occurred
then make sure you are using that account on the dashboard if it's a different one
best is to slowly access the dashboard from the home page instead of a direct link
K ty (;
You can claim your daily in 3 weeks, 5 hours, 14 minutes, 23 seconds
TIP: You can get up to 2600 credits if you vote for ProBot!
Why? 3 weeks?
try claiming directly from the dashboard instead
I tried that, but it told me there was an error and I should contact support.
@trail lynx look
then try again later after about an hour
@trail lynx ?
8
How can I help?
hey, may you try now, should work properly with you!
It didn't work. Please give me the link to the bot or the website.
try from a different browser
i did everything to bring back my level but nothing bring it back..
Why you didn't get a vacation for the end of the year
you already filled the form so please just be patient
its 1 month ago tho maybe more
no speak for yourself
I won't do that behalf you
Thanks
i mean, #chat-en for non-probot related stuff
my pleasure
bro
What do you need?
My friend transferred the credit to me and he has 15 minutes not arrived



