support-en

[naive trellis]

🙃 sorry

[somber reef]

what does that means?

[somber reef]

@nocturne flax

[somber reef]

@twilit rampart

[somber reef]

do you know anything about it?

im about to create my server and got stuck at here.

[twilit rampart]

<@&675070424748654593>^

[somber reef]

Thank you, anime.

[rich nest]

It simply states it, you have self assignable roles modules disabled, meaning you would need to enable it for it to work

[somber reef]

fixed

Thank you

[rich nest]

Of course

[arctic matrix]

Hii

[rich nest]

Hi

[frigid falcon]

Hey pro bot was working until 9 days ago it stopped working and when we enter the website it's saying to setup the server it's the first time to happen We depend on Pro Bot and since it stopped working it caused us a big loss pls find a solution for us everytime I call support they tell me to buy premium

[stuck vortex]

How do I make it so levels go into a certain channel

[frigid falcon]

<@&675070424748654593>

[silver lark]

hi

[rich nest]

Hello, did ya need help?

[brisk talon]

Some kind of db rollback/hot patch going on??

Seeing shards going out all of a sudden, and particularly old ones

[tidal flare]

Hey, there are no known issues with ProBot going offline right now. May I have your server ID please?

[timid cairn]

many people have same problem btw i got 2 servers 1 probot work and other one offline too

[tidal flare]

After investigating, we are aware of this situation.
Developers are trying their best to maintain ProBot stability, we appreciate your patience

[nocturne flax]

.

[frigid falcon]

Hey why is nobody responding <@&675070424748654593>

[brisk talon]

957660666108461076

[molten galleon]

someone help me please this is the third time i ask for help

this is my server ID : 1196557328821014739

<@&675070424748654593>

[livid hearth]

hey, may i have an invite link via dms please

[molten galleon]

ok sir

[young kelp]

Hi just a question

Is there any way to make xp double the amount

So ppl level up faster

Oops

<@&675070424748654593>

[young kelp]

<@&675070424748654593>

[brave topaz]

no

and stop pinging the support role

[young kelp]

I wouldn't have if you had answered me me the first time you bell end

Puzzle game to see what I can actually type lmao

[severe berry]

Hello, I have a member that can post in my Music Channel and the rest can’t. They are posting YouTube links and Spotify links (allowed) and even thought I’ve whitelisted roles and channels, they keep being auto modded

[acoustic pelican]

Hi, I have a problem, I am managing a discord server for another person, I invited the ProBot to the server, but in the webpage it does not appear to start designing the welcome messages. Idk if it does appear on the Owner's server list (I only have administrator permits) There is any way to have full access to the bot in the website without being the owner?

[severe berry]

I believe the owner has to go here and set perms

[acoustic pelican]

for me? where is the setting so I can tell him? thanks

oh nvm

I saw where already, tysm

[severe berry]

Hope that works!

[severe berry]

@tidal flare @brave topaz

I even kicked the bot and still the same issue

[severe berry]

I was able to diagnose. Probot is not updating the new permissions in automod. It seems like the person that could post had an old permitted role for posting links they could post. The new permissions for the other members were not applying

<@&675070424748654593>

[frozen pilot]

automod settings are not updated when you enable community on the server, I think discord made a change. I will look into it

[severe berry]

Thank you kindly

[frozen pilot]

if you can, disable the community and try again

[woven cliff]

So I have ProBot on 2 servers one is my own the other i am an admin on but not the creator of. We are using the Colors option but on my server it changes my color even though i have an admn role assigned to me and its role is under that in the heiarchy. But on the other server its under my role but wont change my name color or the owners but works for everyone else any suggestions on how to fix this?

[woven cliff]

Solved, the other server had chosen colors for the roles, role colors with permissions need to be set to default if above the bot in the hierarchy if you want to change colors.

[frigid falcon]

Hey its like the million time I ask for help

Server ID: 961810244898541649

Pls help

<@&675070424748654593>

[slow saffron]

how can i make that when ppl join theres like hello @ welcome

?

[covert elbow]

/like sg 444547376

@Ticket Tool#6207

[sage flint]

You can set it up on the dashboard, for more detailed instructions head to #faq channel and choose welcomer module

[sage flint]

?

[sage flint]

Hello, we know about this issue and we’re working on it

[chilly edge]

One message removed from a suspended account.

[acoustic spade]

Is there a way I can see all the users in order of rank? Is there a command for that?

[obsidian orbit]

Does Probot have a feature to only give out an auto role based off the users account age?
Would make raid protection easier

<@&675070424748654593>

[lime mauve]

Wsg, "/point list" isn't really working for the server I'm in and it seems only non moderators are having this problem. Does anyone here have insight on what it may be?

[chilly edge]

One message removed from a suspended account.

[silent radish]

Leveling system isn't working ?

[zenith parrot]

Hiyaa! I was wondering if you can do custom commands with ProBot? <@&675070424748654593>

[spice condor]

Hi, someone know why system leveling isn't working?

[spice condor]

and pro bot isnt working on my server now i dont know why

[timid granite]

Hello, I have some questions and I have a problem. My bot doesn't work and it says there is another bot on the server. I will send you the photo.

I would like to know if there is a way for me to send all the commands to another server?

<@&675070424748654593>

[thorn knoll]

Please help me what do I do?

I started using the bot so I could chat with friends, level up and do challenges, but today it doesn't respond to commands.

<@&675070424748654593>

[spice condor]

Still not working...

[thorn knoll]

No it's not working yet

[limber citrus]

Hello , can someone explain this to me ?

<@&675070424748654593>

???

[hidden mason]

Scammers invented a new way to bypass anti spam / scam links. Who can i talk to improve anti spam for this new method from scammers?

[thorn knoll]

Nah bot

[coral rapids]

greetings,
how do i get that "Rep" on my probot profile?

<@&675070424748654593>

@sudden helm

[thorn knoll]

The bot doesn't respond, what do I do?

[lime mauve]

Reboost, the enable system wont work I believe

[smoky owl]

bot is off

[zealous cargo]

yea bot is down 😭

I think it might be my fault xd. I was adding soo many self roles

[summer plank]

Bot is down ig

[indigo delta]

the bot is offline

omg 🙏

[lime mauve]

bruh

<@&675070424748654593> Aye sorry for the ping but can one of you guys confirm this?

[zealous cargo]

confirm what

that it's down?

[lime mauve]

?

[zealous cargo]

god you are annoying

[indigo delta]

the bot is BACK !

[zealous cargo]

really

no it's not 😦

[summer plank]

its not

[tawdry otter]

again 😦

[hidden mason]

Scammers invented a new way to bypass anti spam / scam links. Who can i talk to improve anti spam for this new method from scammers? @cloud mango

[zealous cargo]

just disable all links

and make a special role that allows links

[hidden mason]

Nothing works im experienced discord user.

[zealous cargo]

how

my server does it good

[hidden mason]

ok i will show you one second

[zealous cargo]

we allow no links. only people with a certain role can post links

[hidden mason]

They found a new way to bypass it

[zealous cargo]

it's impossible

[hidden mason]

wait until you see it

[zealous cargo]

join my discord

/fh5

try to send a link

in my discord

try to send it

[hidden mason]

did you see it? this server has that exact anti spam

[zealous cargo]

ok join my discord

hello

[hidden mason]

Where?

[zealous cargo]

check dms

[summer plank]

the bot is saying that all my servers require set up, even tho they were already set up

[floral temple]

@Status
Offline Bots: We are aware that the bots are offline in some servers. We have informed the team, they’re working on a fix. We apologize for the inconvenience this experience caused and appreciate your patience.

Update: We have issued a fix and bots are restarting. It may take a few minutes to get back online.

Resolved: The offline issue has been resolved.

Any further updates will be added to this message.

[austere dove]

same my bot requires setup right now, offline bot

[wary yarrow]

doesnt even work

[graceful spade]

Hello, is there an administrative staff?

[sage flint]

Yes?

[graceful spade]

Does the bot work?

[zealous cargo]

no

[graceful spade]

What?

[graceful spade]

He's working now

[summer plank]

still not

[sage flint]

#status

[austere dove]

need help ?

[lime mauve]

.

[summer plank]

My welcome messages are not being sent, what do I do

[novel mason]

The support is tired this bot got tons of bugs

[summer plank]

???

[summer plank]

<@&675070424748654593>

[sage flint]

#status

[cinder cedar]

Hi, does anyone know how I can reset the levels of all users on the server?

[cinder cedar]

<@&675070424748654593>

[sage flint]

Use the reset command and put @everone as target

[proven creek]

For the welcome and goodbye, If I have the image selected, it won't send the message or the image. But if I only have the message selected it works

idk what to do about it

but it was working earlier today, it stopped fully working after I added a leave message (which works just fine)

[round mural]

is it possible to give roles like my server boosters an xp boost for levels?

[hot turret]

Same

Mines currently not working

I wish they would tell us

I’m a owner of a sfw femboy server and our welcomes channel immensely helps my moderator team

So now that is down again

[winged badger]

Hello dear, since yesterday, the probot is broken on this server, but there are no problems on other servers, permissions are not problems, all checked. , please help me thanks

[red void]

it goes ofline again

😭

oh nah

it works

mb

[icy marlin]

How to make probot massage the guy that was Banned are tell them that you Wana tell them that they are banned

[winged badger]

@nocturne flax

[silent nest]

My probot is still offline in my server

[silent nest]

I got the same problem

[winged badger]

I don't know why that is, it might be a glitch

[tawdry otter]

same too

[silent nest]

Yeah idk cuz in my other two servers it’s online just not the one

[winged badger]

It's really unpleasant

[silent nest]

Yeah they asking me if I did something in my one server I was like idk why it’s not working

[north parrot]

Am i able to transfer profile to another account?

[dusky arrow]

Is there a reason my probot isnt deleting anything with /clear command and not sending welcome messages and such?

[sage flint]

Yes, but only with gold and diamond membership

[sage flint]

Bot can be offline due to recent sharing issue, or you are trying to delete too old messages. There’s a limit issued by Discord that is not allowing bots to purge messages that were sent more then 14 days ago

[dusky arrow]

Even newer messages. Ive just been having so many issues with Probot lately. I gave up and went back to mee6 just now

Been having issues with all of its for months now. No welcome messages, ticket system failing, etc.

It sucks cause I LOOOOOVE probot man...

[silent nest]

Anyone get a fix regarding why probot ain’t online in some servers?

[lusty crag]

I was just setting up the automod and this popped up.

[sage flint]

We’re working on it

[sage flint]

You have send too many request, so cloudflare blocked you. Wait for about 15-20 minutes and it should unblock u

[lusty crag]

ty

[viscid ember]

how long does it usually take for probot to realise its in a server

[midnight thorn]

hello i installed probot on my server and set up leveling, but the members do not get the roles when they level up

[sage flint]

Can I see your config?

[midnight thorn]

sure

[midnight thorn]

like this?

[sage flint]

The bot does not give roles because you set both required levels - text AND voice. By which users have to achieve both levels at the same time to get the reward role. If you want the role to be awarded if the user reaches one of these levels - text OR voice, then add the same award role twice, once with only the required text level and once with only the voice level

[midnight thorn]

oh ok thank you so much for the help

[sage flint]

You’re welcome

[midnight thorn]

hi i have another question do you know what does "role position" mean?

[sage flint]

ProBot role have lower position than your reward role

In your role settings on the server

You need to move ProBot role above these roles, so it can manage them

[midnight thorn]

oh but it has a role that is way higher

i am sure

look

[sage flint]

May I see your role list on your server?

[midnight thorn]

sure

[icy marlin]

How to make probot massage the guy that was Banned and tell them that you Wana tell them that they are banned

[sage flint]

What’s your native language?

[sage flint]

Alright, role position looks fine. Reload the dashboard and it should be fine

[icy marlin]

English/Arabic but I am better at English

[midnight thorn]

the error remains i have it when there are 2 levels with the same role ay that be the problem?

[sage flint]

So please state your question one more because I don’t understand you. Or use Arabic channel #support-ar

[sage flint]

Shouldn’t be, maybe it is just a visual bug

[icy marlin]

Like I Wana let probot massage someone when he gets banned like
{User} you got banned for violating the rules

If you Wana get unbanned pls do the ban appeal

And I put the link

[sage flint]

We don’t have such a feature

[icy marlin]

Oh

Ok

[midnight thorn]

oh ok

[midnight thorn]

hi is there some way to decide what perms the creator of a tempchannel can have?

i want to make it that they can choose who can join the channel and who not

[sage flint]

Unfortunately not

[novel crescent]

Why?

3 day my server probot ofline

<@&675070424748654593>

[nocturne flax]

Just got this error too

[novel crescent]

My brother doesn't work for 3 days

[lime mauve]

Aye, the probot "/points" enable thingy isn't exactly allowing people to run commands like /point list and other stuff like it. How tf do I fix it?

[frozen pilot]

Your server is undergoing connection maintenance

[novel crescent]

Why

[frozen pilot]

for a more stable experience

don't worry it's almost done

[novel crescent]

Thanks bro

[nocturne warren]

i cant get pro bot prim 1 it is in server and not working ?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[quick rose]

How do I get the bot to stop warning members in my server for duplicate messages?

[novel sun]

Hello the Self assing roles dont work

[short orchid]

Where is the Spanish support section?

[zenith parrot]

Heyo! I hope you're all well! I was wondering if you guys know if there is a way to make it so that logs can ignore certain channels? As I have tickets setup in my server, ProBot is logging literally EVERY time that a channel is made etcetera.

[zenith parrot]

#support-es

[zenith parrot]

That'll be in the AutoMod module, I believe.

[vivid crest]

Hey,
I invited the bot to my server and checked all permission boxes during the invite. However, the bot is offline and I can’t access the dashboard. I think it might not have the required permissions.
Can you help?

Thanks

[zenith parrot]

If the bot is offline, then it isn’t due to your permissions. It tends to be that the shard that the bot is in for your server is down. Keep an eye out for #status.

[mystic fable]

Hi, ProBot is not working in some of my servers but works fine in others. It seems like one of the shards might be down. Could you please check it? 🙏

[timid granite]

<@&675070424748654593>

[sage flint]

Disable this rule in the automod settings

[sage flint]

Elaborate please

[sage flint]

Hello, unfortunately this is not possible at the moment

[sage flint]

Hi, we’re aware of this problem, our team is working on a fix

[sage flint]

What do you mean by that?

[zenith parrot]

Ah, okay.

[timid granite]

The bot is not working on my server, it just keeps showing this warning.

[sage flint]

Have you used ProBot premium before or still using?

[timid granite]

I used it for 1 month, but then I deactivated it

[sage flint]

So please kick the free version and re-invite it
All your config will be saved

[timid granite]

How do you do that?

[sage flint]

Just click on the bot on your server and press “kick”

In the same way as you kicking regular users

[timid granite]

I already kicked him out, he is no longer on the server, only the normal probot is there.

And yet it shows this warning

[sage flint]

That’s I’m talking about, kick the normal ProBot

The free version

After kicking, add it back and it should work then

[timid granite]

I've done this 5 times already

[sage flint]

Aight, may I get your server ID?

[timid granite]

DM

[timid granite]

I sent it privately

[foggy linden]

is there a way to tag someone using the auto responder? i added the user’s id but it doesn’t seem to tag them when the respond is triggered

[timid granite]

It achieved?

[sage flint]

Yes, thanks

[timid granite]

is the bot back?

[sage flint]

Put the user ID in that way - <@ID> example @sage flint

[foggy linden]

ohh okay thanks!

[sage flint]

Np

[vital kraken]

Just 2 days ago my leveling systen was working fine till it stopped and when i checked the dashboard it was all good but still doesnt work

@sage flint

1360603605933232129 server Id

[silent nest]

I have one server where my pro bot is still showing offline but all my other servers it’s online any fix?

[pearl summit]

Hey i am blocked on the Website from Pro Bot. What can I do?

[worthy trail]

Any obvious reason these react roles aren't working? Because I am server owner?

I appreciate any help, not urgent so not going to ping support.

• probot is admin role and has every permission in the channel, does not work for general users too, Probot is top of the roles list.

[worthy trail]

Since it has been a while I will ping <@&675070424748654593> Thanks 😛

[pearl summit]

https://cdn.discordapp.com/attachments/664941916722429986/1382777826188726352/image.png?ex=684c63b4&is=684b1234&hm=ae1c625c7bb0275c03e0728b33c477d785c9be4828a0085feaf8cad577d7e17e&

[quaint swan]

is there a way to ignore a category for automod links being deleted?

[daring nexus]

Again ?

<@&675070424748654593>

[sage flint]

Your internet issue

Image has been sent, but it is not loading for you

[sage flint]

No

[sage flint]

Is the bot online and responsive for commands on your server?

[daring nexus]

Ah okey thank you

Sorry

[daring nexus]

Yeah all good

[worthy trail]

Yes

/roles command working fine for example

Additionally I tried both Embedded messages and the regular message, no change. The roles get applied by the bot but reacting does nothing

[sage flint]

Try to recreate the self assignable roles

[worthy trail]

I deleted everything in probot, discord, and kicked the bot, started from scratch and it worked this time. Tried all that before except kicking the bot. Very odd. Thank ya!

[sage flint]

You’re welcome

[glass chasm]

Who is the maker of Pro Bot???

<@&675070424748654593>

[brave light]

<@&675070424748654593> ^^

[frank heath]

So one of my servers isnt in the probot dashboard. Is there a way to re add it? We still have probot on the server...

[pine patio]

How do I put the welcome thing in my server using probot

[rich nest]

#faq > welcome > 1

[full rune]

This server requires setup.

The bot is already added to the server

[spring turtle]

I also have the same issue

[grave grail]

i have been blocked i dont know why + is probot restricted in some countries or what

[cerulean ingot]

why is the bot not working and hes offline?

[kind wolf]

You need to give the bot admin permissions

[zenith parrot]

Heyo! Question: What is the free limit to the amount of ProBot embeds?

<@&675070424748654593>

[errant spindle]

Creates a temporary channel

not working ?

[zenith parrot]

<@&675070424748654593>

[deft kettle]

Hey

Why my probot don’t working?

[zenith parrot]

Why is it that so many of the support staff are online, but no one is answering? <@&675070424748654593>

[rich nest]

Probably because everyone is busy and not available

I'm not sure of the answer for your question, for me that's why I didn't answer

[zenith parrot]

The reason I ask is because support and moderators are actively helping in all the other channels bar this one. It’s unfair from an outsiders point of view.

[rich nest]

Well I can't help that

I understand your point

[brave topaz]

We have support channels for multiple languages. The staff that is answering right now on other channels don't know how to speak English correctly, hence they cannot provide support here.

We're all volunteers so patience is requested.

How can I help you?

[brave topaz]

Elaborate

[zenith parrot]

I’m sorry. I apologise.

[brave topaz]

How so?

[zenith parrot]

It just felt unfair from an outsiders point of view, and I apologise.

[zenith parrot]

.

[brave topaz]

Unlimited for now.

[zenith parrot]

Ahh, alright. Thank you.

[red void]

bro whys my bot not working

this shi again

"This server requires setup."

[frozen pilot]

check now

[red void]

its works now

thank u so much

[spare bobcat]

How do i can Make Welcome message

[violet blaze]

My server is experiencing the same issue and the bot is offline

[unique saddle]

Hello everyone. My problem is, probot is offline at my server but de profile is online. Probot has all rights to workin on the server but its offline an cant be customised. "This server requires setup."

[crystal carbon]

<@&675070424748654593>

[brazen flicker]

I can't create a voice temporary channel.
"An error occurred on client"

[crystal carbon]

Hey there 👋 ,
To setup a welcome message, please follow the steps:

• Visit the Dashboard.
• Head over to Welcome and Goodbye section.
• Welcome & Goodbye

Now, You have 3 options to enable:

1. Send a message when a user joins the server.
2. Send an image when a user joins the server.
3. Send a message when a user leaves the server.
   # It depends on you.

• Setup your Welcome Message/Image freely.

[crystal carbon]

Hey Cyrus, Can you please make sure that Probot is in the server you are trying to setup ?

[unique saddle]

Probot ist already at my server

[crystal carbon]

Can you please provide the ID of the bot? , or a screenshot of the profile

[crystal carbon]

When you visit the dashboard, you get "This server requires setup" right?

[unique saddle]

yes

[spare bobcat]

I dont can Find The Welcome & Goodbye section can you tell me Where it is Or maybe send a Video in where i can find it?

[crystal carbon]

Can you try to click the button and add the app?
Or kick Probot out of the server, and try doing it again

[unique saddle]

sry, but we are finished. my co-admin has kicked probot and add nova. thx for your help

[crystal carbon]

Of course!

[spare bobcat]

Ty

[crystal carbon]

No worries, Welcome ❤️ .
Do not mention other bots please .

[crystal carbon]

Glad that I could help you , If you need farther explaination or any other help. I'm here!

[haughty condor]

Hello the probot in my server is broken it doesn't work and when I try to do something it said your server needs setup

Can any one help me

[crystal carbon]

It seems that the problem is on Probot side, the developers are currently working on it.
Thank you for reporting.

[haughty condor]

Thank you for answering

[crystal carbon]

Welcome, Glad I could help ❤️

[frozen pilot]

can u check 5min later

[haughty condor]

Ye ofc

[spare bobcat]

Ty for helping But i dont See the section

[crystal carbon]

Can I have a screenshot of your dashboard please?

[spare bobcat]

Sure

[spare bobcat]

I dont make a screen

[versed summit]

How the bot can automatically add level roles if the user left the server and rejoins

[crystal carbon]

Alright, enter the dashboard, choose your server and send the link of the website please.

Or give me your server ID.

[crystal carbon]

Hey Kush, Probot’s user’s xp is saved in the database.
So technically, when he leave the server, he doesn’t lose his xp.

Now, he joined the server but he didn’t get his roles back , what can he do?

• He has to get at least 1 xp, and Probot will automatically assign his roles.

[versed summit]

It didn't

When he left the server he was around lvl 6 and at lvl 1 we give him bronze role
And on lvl 10, level 10 role but he reached level 10 bot didn't give level 10...

[crystal carbon]

When the user rejoined the server, he kept the old level (6) or did it reset?

[versed summit]

No it kept

[versed summit]

Can u check if there is an issue with this

[crystal carbon]

For sure!
As we can see, you set up a voice level requirement too.
What is the current voice level for the user?

[versed summit]

Wait a minute, the chat and voice are mandatory?? Isn't it optional like this or that?

🙂

[crystal carbon]

We got the problem 😆.
No its not optional, you have to setup each one separately

[versed summit]

😭

Ok fine

Thanks

[crystal carbon]

Welcome Kush, glad I could help you ❤️

[maiden phoenix]

Help

[narrow geyser]

hello my bank account was stolen

It's a robbery, please help me.

@crystal carbon

[jade moth]

<@&675070424748654593>

[crystal carbon]

Hey there 👋 , Thank you for reaching us.

Unfortunately, Probot team is not responsible for that, they cannot help you to refund your stolen credits.

[narrow geyser]

Ok Thank you

[crystal carbon]

Your welcome . Good luck !

[flint radish]

There is a channel ignore option in the auto moderation settings, but there is no category ignore option, which is causing issues for us. Could you please add a category ignore feature as well? I want to allow users to send links in tickets that are opened under a specific ticket category.

[crystal carbon]

Hey Melopit 👋 ,
The correct channel to share suggestions is #1234622065810739291 .

As a note for your problem, If your tickets bot includes auto add/remove role to the ticket owner feature, You can solve the problem by:

• Create a role called "Temp Links" (for example).
• Add it to the Disabled Roles in Probot dashboard.
• Setup your ticket bot to automatically assign the role to the ticket owner after creating the ticket, and removing it after closing the ticket.

[long minnow]

@crystal carbon how do I make it so that probot time out and delete the message if a person cusses

[crystal carbon]

Hey Renguko 👋 ,

• Visit the Dashboard.
• Head over to Automod section.
• Bad Words
• Write the bad words in the box.
• Select both options: Block Message and Timeout Member.

[long minnow]

Ok

[bitter kestrel]

@flat spire

It does not respond also please reply as soon as possible

@flat spire

brothers

plaese

help me

@near canopy

@coral narwhal

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[plush sable]

help please

[robust ruin]

Probot will not assign my level roles even though its on top of the roles in the hierarchy and enabled.

[brave topaz]

Answered

[brave topaz]

You can just wait

And next time you spam ping the staff team you'll be moderated.

We're all volunteers so patience is the first thing you must have.

[brave topaz]

Is it offline on your server? Send screenshots of your setup at least

[nocturne flax]

Is it possible to set the reason for banning/muting a user to be displayed to him?

[novel crescent]

Why? 4 days

<@&675070424748654593>

4 day ofline in my server

[novel crescent]

4 day in my server

<@&675070424748654593>

[subtle skiff]

oh btw it got fix

[silent nest]

Mine was down came back two days ago and then went down again today

[cobalt marlin]

Pro bot is offline?

[frozen pilot]

check now

[frozen pilot]

check now

[frozen pilot]

check now

[novel crescent]

Very good

Thanks bro

[pure flicker]

The bot is not working on my server. Is there a problem?

[oblique crane]

Seems im not the only one having issues... The bot wont even reconize its in or out of a server.. Just says "This server requires setup." even if its already there :/

[crystal carbon]

<@&675070424748654593>

[brave topaz]

Provide your server ID

[brave topaz]

Provide your server ID

[pure flicker]

1381364701945925724

[oblique crane]

1383462707449172118

[brave topaz]

Developers have been notified, thanks for the heads up

[oblique crane]

is it an issue that it reconizes that its in a server that its not in? It was once in a server, yet still shows stats or command stuff as if I could edit it

[lean badger]

:white_check_mark: @inviting_capybara_28746 muted from the text! :zipper_mouth:

[torpid jungle]

Why is the bot showing its offline when it is online in ur server??

[brave topaz]

No, it's just that the shard where your server is is down.

[brave topaz]

Does it respond to /ping?

[torpid jungle]

I'll test quick

No

[brave topaz]

You can just wait then

[torpid jungle]

Ok do u know when about it will be back up?

[brave topaz]

Nope, no ETA

[torpid jungle]

Ok thanks for the help

[plucky mist]

hello is the bot down?

<@&675070424748654593>

[silent nest]

Good looks thank you

[frozen pilot]

check now

[torpid jungle]

Ok

[granite oar]

Offline

[spark forge]

Why ProBot is offline? any reason ?

[twilit wigeon]

Im setting up a leveling system and i noticed that people who only send media items, dont get xp rewarded. Is this correct or am i missing something?

[frozen pilot]

check now

[frozen pilot]

check now

[hard pivot]

I need some help too

Probot is offline in mi server

[frozen pilot]

okay

gimme a min

[hard pivot]

Okaiii

[tawdry otter]

hey bot off again?

[hard pivot]

you too bro

[tawdry otter]

yeah

[hard pivot]

That happens all the time.

[tawdry otter]

😦

[hard pivot]

but you just use probot as a bot for everything ?

[tawdry otter]

use for all roles

[hard pivot]

I recommend that you have a secondary bot because that way you are safer.

Let me see text me in private

[frozen pilot]

can u send me ur server via dm

[tawdry otter]

You're right

[tawdry otter]

pv?

[frozen pilot]

ye

[midnight perch]

I get banned by the website by what?

I didn't even know that was possible😔

[frozen pilot]

If you refresh the page too many times, this is normal, wait a while or open a different tab

[tawdry otter]

done

[frozen pilot]

okay

[hard pivot]

Well, what do I do to fix the bot offline?

[tawdry otter]

You have to wait because I see that he is working in a coding program

I probably don't have time to check the chat

[gaunt timber]

is anybody else having issues logging into the dashboard?

[hard pivot]

Yeah

[gaunt timber]

Oki so its not my fault lol

[mild marsh]

Same

[gaunt timber]

I was able to just now finally get into the dashboard after closing down chrome for a bit and coming back

I also deletd my data for the site and relogged in

[plucky mist]

its working on my server now

[mild marsh]

Uhm i have a question about /setcolor. It's working on one servermember but not on the other. Both got the same permissions

[frosty raft]

Why is probot offline in my server?

[tawdry otter]

++++++++++++++

[robust ruin]

hey i need help probot wont reward my level roles even though its on and setup correctly

[daring shadow]

bot not working in my server why?

[leaden python]

anyone have 7 m ?

[sly python]

I added probot to my server but it is not showing up on the dashboard from the website

[covert whale]

🔄

[novel crescent]

@frozen pilot again brother

[silent nest]

He’s prolly fixing it now tbh

[novel crescent]

1 week probot ofline in my server

<@&336913504051265537> hi bro can u help me?

All set up my server probot

[flat spire]

The role of moderator is not for support. I hope you can understand this or you will be sanctioned.

[novel crescent]

Ok bro sorry

But my server is down

1 week

[novel crescent]

U right

<@&675070424748654593> hi

[celest palm]

PROBOT IS DOWN PLIS HELP

[novel crescent]

1 week in my server down

[celest palm]

have it been down for 1 week?

[normal copper]

<@&956055362694434816> Mój bot jest offline

[novel crescent]

In my server yes

[celest palm]

a really like probot but im think im gonna find a replacement beacus is just go down all the time

[novel crescent]

I'm all about probot all my server

All set up

[celest palm]

yeah same

[novel crescent]

Welcome left log all

[celest palm]

yeah

<@&675070424748654593> wake wake could you help us

[drifting dirge]

Pro bot support is never the best, there used to be a problem that wasn't fixed for like 5 plus months

[crystal carbon]

Hey there 👋 ,

It's important for you to know that it is , unfortunately, a general problem.
The developers team are currently working on it, the only thing you can do now is to be patience.

@novel crescent, @celest palm

To at least give it a try, and hopefully it works, try kicking Probot out and inviting him back to your server.

[novel crescent]

Thanks bro

[crystal carbon]

Welcome Racoo, Have a good time!

[silent nest]

Does that reset the settings if we do that?

[crystal carbon]

No, all your changes will be saved

[novel crescent]

Again ofline my bro

[crystal carbon]

Im sorry to hear that, but there is nothing we can do.. ):

[novel crescent]

You can't fix this problem one time؟

[crystal carbon]

Bot is under maintenance, and as you can see I’m a normal user too.

[frozen pilot]

Isn't the best time for maintenance at night?

[novel crescent]

Bro night or day always offline

for my server

[novel crescent]

There is no problem with other servers.

Only my server brother

[frozen pilot]

It takes a long time because I can't restart the whole server just for your server, just wait please 🙏

[novel crescent]

I'm just waiting for it to be very destructive💔

@frozen pilot bro listen semicenk new song post😂♥️

[spare hinge]

So when is the maintenance done ? @frozen pilot

[frozen pilot]

Approximately 30 mins

[granite oar]

Thanks working

[spare hinge]

@frozen pilot I paid for probot premium why won’t it work

[tight lava]

My servers welcome messages aren’t working, <@&675070424748654593>

[forest kiln]

Is there anyway to get Members and their current level in a sheet or something <@&675070424748654593>

[tawdry otter]

How is it possible that on one of my servers probot works and on the other it doesn't?

[frozen pilot]

#premium-support

[frozen pilot]

image or text ?

[tight lava]

Both

[tawdry otter]

mój jeden tak samo, drugi o dziwo działa... ehh

[frozen pilot]

send me ur image

[tight lava]

Idk which one you meant but here’s both someone joined today and it didn’t pop up

[frozen pilot]

I'm already on your server, im taking care of the problem. No need for drama

[deft ledge]

Can I buy the premium tier 2 now?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[frozen pilot]

is the bot online

[tight lava]

Yes

[frozen pilot]

for more stable https://cdn.discordapp.com/attachments/664941916722429986/1383738354482417714/welcome.png?ex=684fe244&is=684e90c4&hm=db020b04a434e9b8d77a0c731a4f89b01327567b67e2c4feb7788c4c54607255&
can you try this url

[tight lava]

Alr

[tawdry otter]

I just asked, I'm not making a drama

thx

[frozen pilot]

[tight lava]

Now it says this server requires set up for some reason

[frozen pilot]

will be back soon

[tight lava]

Alr

[outer nest]

Oy, need help. Where's that premium support thing

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[outer nest]

Ty

[tight lava]

I did press help on probot it said the application did not respond

[frozen pilot]

I'm doing a quick restart

[tight lava]

how do I do that sorry 😭

Do I kick out the bot and make it rejoin?

Ohhh

[outer nest]

Anyone else suddenly got weird mysterious Arabian bots in their subscriptions that they never bought?

[frozen pilot]

can u try now

[tight lava]

Alr I’ll try

[frozen pilot]

#premium-support

[tight lava]

It still doesn’t work

[frozen pilot]

can u send me ur server via dm

[tight lava]

like my server link?

[frozen pilot]

yes

[tight lava]

Alr

[gusty trail]

hello can the level up message Put in an embed?\

[spare hinge]

I can’t se the room man @frozen pilot

[sick bone]

You can see it right now

[valid kindle]

me too man

[frozen pilot]

fixing

[frozen pilot]

fixing

[tawdry otter]

omg, thank u !!!! 🫶

[frozen pilot]

check now

[valid kindle]

alr

[bold cobalt]

Hey, so I gave probot manager perms on my server yet when I go to edit or add embeds it says I need to give probot higher perms so it can access roles and I dunno what I’m supposed to do

[crystal carbon]

<@&675070424748654593>

[crystal carbon]

Hey there,
Probot cannot give the user the roles which are higher than his role,
So make sure that:

• Probot's role is higher than the role you are trying to setup in the dashboard .
• Probot has Manage Roles permission enabled.

[wheat sapphire]

@frozen pilot

Sorry to bother you, but could you please let me know how the issue with my server is going?

It's been over a week since I reported the issue and I haven't received any updates.

[frozen pilot]

Hello, still same ?

[wheat sapphire]

Yee

[frozen pilot]

server url please

[wheat sapphire]

Ok

I sent it to you privately

[glass chasm]

Hello

@frozen pilot

@wheat sapphire

I need help

[frozen pilot]

Already fixed

[tight lava]

It works thank you!

[blazing imp]

short question: is the auto responder of probot able to ping someone automatically after a trigger word?

pls ping me

[scarlet bluff]

Im still waiting probot start working on my server again

[scarlet bluff]

What a bad feeling... I'm afraid the bot won't come back

[scarlet bluff]

Im barely able to reset The bot

[crystal carbon]

Hey there 👋,
Yes! You can edit the response message to mention the user:

• use [user] to mention the user who wrote the triggered message.
• use <@userID> to mention a specific user.

For example:

[bold cobalt]

Mkay thanks, I’ll see if I can fix it!

[bold cobalt]

Fixed

Thanks for the help 🙂

[crystal carbon]

Welcome , Have fun !

[severe berry]

People rank 5 or less suddenly can send GIFs, any reason why? I havent changed anything

[crystal carbon]

Hey there, Check the roles/channel permissions.
Your problem is not related to Probot

[severe berry]

Thanks didnt think to check there - I never changed anything but it does appear level one pers removed somehow

Will check logs

[crystal carbon]

Probably one of your team (:
Check it out , and if you find out that your problem is related to Probot, I'm ready to help.

[severe berry]

Yup

Thx

[severe berry]

Indeed the role back still an issue links disabled for level 1?

GIF don’t show anymore but link does

[severe berry]

Anyone?

[nocturne flax]

@frosty flume umm hi i need your help

“Had a little ‘incident’ with ProBot... gave him the ol’ boot from the server. Thought he’d crawl back by now, but nah—dude’s ghosting us like I kicked him out of his own house. Guess he's holding a grudge.”

@near canopy

[gloomy zephyr]

hello i have a problem with my daily reward credit doesn't work at all

i don't know is there a problem

[blazing imp]

Thx

🤝

[tranquil ingot]

hello

how do we disable this

[celest pilot]

quick question, is there a way to make the bot automatically add an emoji reaction to messages in a specific channel?

[sage flint]

No

[sage flint]

Disable the automod rule on the dashboard in automod settings

[sage flint]

Just read the displayed message

It says “feature disabled”

[meager grail]

how to make like this

'the pic

<@&675070424748654593>

[atomic ridge]

How can I create this value that my server members choose from their country When they choose the country, the role is added to the member who chose the country he wants

[atomic ridge]

<@&675070424748654593>

[lapis hearth]

How I can get a credit??

[lapis hearth]

Iam in Kurdistan

[fiery flint]

Is there a way to make probot recognize thread only channels or forum channels in general?

[balmy tinsel]

can i bring back deleted messages?

<@&675070424748654593>

[rich nest]

No

[rich nest]

Probably just temporary, so just wait

[frank magnet]

how long does it take?

[rich nest]

Um, I'm not really sure, how long ago was this?

[frank magnet]

before one hour

[rich nest]

Oh, well dang, the only thing I can think of is I'd just wait and see, if its still there, just let us know, I'm going to sleep at this time sorry, its already past midnight for me

Goodnight!

[frank magnet]

alright

[wheat tundra]

I have been told to write something in #1234622065810739291.
Soon 3 weeks and no news. I just suggested a modification that takes 2 minutes for a dev to fix, and this can even be considered as a bug.

[sage flint]

Hello, the developers now have much more important things on their minds, as they complete their current tasks we will introduce news and improvements

[wheat tundra]

Alright, thank you for the update 🙂
I think it's worth having at least something to confirm that the message has been considered. I don't know what is your internal structure but for public issues like this usually someone reads and checks relevance in order to give quick communications so that non-dev people are informed and that the preparation of the next sprint is easier.

[storm snow]

Probot is offline (but with the green status) and isnt responding

But he is online and responding on another server of mine

[atomic ridge]

How can I create this value that my server members choose from their country When they choose the country, the role is added to the member who chose the country he wants

i want to make this

[sage flint]

You can configure this in the self assignable roles module, for detailed tutorial head to the #faq channel

[bronze mulch]

hi yall i need help with embeds i have one set up but how do i get it to send the embed to a certian channel

<@&675070424748654593>

[sage flint]

Hello, there’s a send button above the embed on the right

[bronze mulch]

i dont see that

[sage flint]

Click on the embed that you want to send

[bronze mulch]

thank youuuuu

i was so confused

[sage flint]

No problem

[umbral plinth]

Hello <@&675070424748654593> ,
i need help with the website...

[brave topaz]

Try closing the tab and opening a new one

[orchid gulch]

Hi guys whatsup

[brave topaz]

Hi there. Did you need help?

[orchid gulch]

no

what are you doing here today

dymidless?

[brave topaz]

This is a support channel, head to https://discord.com/channels/224308865427046402/608047244276531245 if you don't need ProBot support.

Thank you.

[orchid gulch]

can I hear your voice reveal

[brave topaz]

It wasn't a question

[orchid gulch]

yes

but can I hear you voice reveal

[brave topaz]

#اسكت @orchid gulch

[lean badger]

:white_check_mark: @mahmmed00251 muted from the text! :zipper_mouth:

[umbral plinth]

it didnt help

i tried it many times

again

[opal remnant]

I want to report an account with 20 billion credits The Name Account Is (1x51
) , which is a bank account with a casino server. This does not comply with Pro Bot’s policy, and the name of the server is 7lm Casino. He owns it, but he is not the main owner. It is a bank account in which he puts people’s money and then defrauds them Please do for him Black last from pro bot.
Kind Regards : RickY.

[split lark]

Good evening, the bot is not assigning roles to members of my server. Can you help me?

<@&675070424748654593> please

and the bot has administrator permissions and is well above the roles it needs to assign.

والروبوت لديه أذونات المسؤول وهو أعلى بكثير من الأدوار التي يحتاج إلى تعيينها.

[tidal flare]

Hey, please contact @nocturne flax for this

[muted swallow]

Roles stopped working yesterday evening in my server too. No response from the bot

It had been working for over a year beforehand with no change on my end

[wide timber]

Why are there times when welcome doesn't work?

It doesn't send my picture on the invitation, and it's not the first time I've had this problem on multiple servers.

[opal remnant]

Sorry but that bot

[fallen olive]

How to make welcome and farewell?

<@&675070424748654593>

[rich nest]

Try these steps

[drifting dirge]

is there any reason the Menu Reaction roles arent working, ive had this problem for forever, one day it works fine, the next it doesnt ever add the menu to the embed

i even try to add the roles one by one to see if its a limit problem but it just doesnt add it

[kindred mirage]

How do I make an log channel

[sage flint]

Can I see your config?

[fair raptor]

Anyway to quickly reset levels/xp in my server? 🙂

[sage flint]

/reset target: @everyone

[fair raptor]

Thank you! 😄

[untold lion]

hello, why can i not update anything at all in my server, in the probot website?
like anything at all

[fringe crescent]

c

[gusty obsidian]

hello i have a question!!, is there a command where the bot allows to notify the server when an artist posted something on like instagram or no?

[rich nest]

What does it show when you try to update something?

[untold lion]

just an X on the top right and nothing saves

[rich nest]

No there isn't

[rich nest]

Can you show me what your referring to please? Just to confirm

[untold lion]

now it works for some reason

[rich nest]

Oh, well there ya go lol

Maybe a minor thing that could fix itself or your connection

[drifting dirge]

like this? or did you mean something different

[limpid hill]

Hello, good afternoon. I have an RP server on Discord and I use ProBot to send automatic commands. Recently, it has stopped responding even though it's online. Is there a reason for this?

<@&675070424748654593>

[sage flint]

How many responses do you have?

[sage flint]

The embed message is old, maybe this is the issue. Send bard new embed and attach self roles to it

[tired aurora]

i need support

help

<@&675070424748654593>

[sage flint]

Just ask your question or state your issue instead of saying just "help"

[tired aurora]

sorry if

ig*

[sage flint]

is the bot online on your server?

[tired aurora]

i tried more then 10 times

bro didn’t even join

i tried inv

won’t join

nvm

he joined

still same error

[sage flint]

^

[limpid hill]

Exactly 457 responses.

[tired aurora]

yes he is

[sage flint]

logout and login back to the dashboard

[sage flint]

200 is limit

that's why it won't work

[tired aurora]

still won’t work

[limpid hill]

Ahh, I see. Thank you. How could I fix this? When I try to delete the responses, the bot doesn't do it either.

[sage flint]

Have you deleted enough to stay within the limit?

[sage flint]

Does the bot respond to any command on the server?

[tired aurora]

lemme check

[limpid hill]

I tried, but the bot simply doesn’t delete them.

[tired aurora]

nope it timed out of 3 seconds which caused the application did not respond error

[ancient slate]

Is it possible to ban a user from a particular voice channel using this bot

definately tracks vc activity

It has voice levels

[keen relic]

Any reason why probots logging is over 3 days behind?

I’ve kicked and reinvited ,
Banned and reinvited,
Cleared all the logging settings and re did it and it’s still 3 days behind in 4 of me and my friends servers

[lavish prairie]

<@&675070424748654593>. I don't know if someone already reported it, but the bot isn't sending the log when someone leaves. Everything else works though.

[sage flint]

Unfortunately not

[potent cedar]

Hi, ProBot is showing in the Offline category in my server, even though it's online elsewhere. I've already:

• Checked permissions
• Reinvited the bot
• Kicked and re-added it
  Can someone check if the bot is restricted from my server?
  My Server ID is: [1307439463307149372
  ]

can someone help??

[timber robin]

How do i set up so i can see when someone leaves/joins my server?

[charred arch]

hm
only happens to me?

[leaden mist]

how to solve this?

[tidal flare]

Try refreshing the tab

If it does not work, try again later

Using a different browser/ using a VPN may also help

If you are muted, you won’t earn any xp

[tidal flare]

You can enables logs on your server dashboard

[tidal flare]

Have you tried on a different browser?

[leaden mist]

switching browser fixed it thnx

[charred arch]

Yes, It didn't work
btw the redirect uri is

"%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20/authback"

which %20 means

the full link: https://discord.com/oauth2/authorize?client_id=282859044593598464&scope=identify+guilds+bot+applications.commands+applications.commands.permissions.update&permissions=2080374975&response_type=code&redirect_uri= /authback

[limpid hill]

Hello, can someone reset ProBot on my server? I want to delete all its responses, but it’s not possible.

<@&675070424748654593>

[rich nest]

All responses from what?

[limpid hill]

All responses from the auto-response system

[rich nest]

You can't delete it on the dashboard?

[limpid hill]

No

It fails every time and doesn't delete in the end

Help-me 😭

[limpid hill]

Please <@&675070424748654593>

[sage flint]

Server ID?

[quasi kettle]

1344808663315124331

We are trying to delete ALL the auto response messages on the server, you can do that?

[wraith nexus]

@frozen pilot sorry for pinging u bro but probot is doing the same issue as before (when u joined my server), it keeps sending old logs

💀

[quasi kettle]

<@&675070424748654593> Anyone can help us? Just delete all the auto answer commands from our server, the ID is: 1344808663315124331

We are here since the day started

[frozen pilot]

can u send me ur server again

[limpid hill]

@frozen pilot Can you help me, please? He's with me, and we haven’t received any help since this morning (only one support member tried to help us).

[frozen pilot]

Why are you requesting this?

[wraith nexus]

lmao, barline vanished

[quasi kettle]

because the bot have so many commands that we dont use anymore

we want to refresh the bot and remove all the auto answers commands

but we cant do this manually because when we try do that, the bot just ignores we tried to remove the command

and maintains the command on the server like nothing happened

just please, remove all the commands of our server.

[limpid hill]

Hello? <@&675070424748654593>

[quasi kettle]

<@&675070424748654593> hello?

[quasi kettle]

the ID is here

[fathom lantern]

I was able to work around this, but I noticed an issue with the "Embeded Messages" feature. If you try to edit an existing message where one has been posted, but it is only a message and does not include an embed, you get an API error:

embeds.0.description: This field is required```

The workaround is to add an embed with only a description then just deleted the embed from the message, but should probably be fixed at some point. ^^ Probably just needs a simple check to see if the embed is in use or if it's just a message and to use a different API to edit the message without adding an embed object.

[brave topaz]

we won't do that

[brave topaz]

?

[mossy viper]

hello I am having trouble to set level system but idk what's the problem, members don't get the assigned role to a level

and I also made sure that probot has the permissions to change role

<@&675070424748654593>

[sacred arch]

HI i cant add a twitch announcment it just says internal server error

[frozen pilot]

You can reset the server settings from the dashboard

[frozen pilot]

The twitch module is currently under maintenance

[frozen pilot]

Users need to reach both voice and text levels according to what you set

[mossy viper]

ok ok thx !

[frozen pilot]

if you want text only set it to 0, otherwise check bot permissions

[sacred arch]

Thanks! Will it be long?

[frozen pilot]

Has it worked for you before or are you new to it?

and no eta for now

[vital socket]

why probot is offline in my server?

[frozen pilot]

will be fixed in the next maintenance

[vital socket]

ok

[sacred arch]

I'm new to it

[fast ingot]

Hi

[wide surge]

<@&675070424748654593> How can I reset the xp/levels for my whole server and not just one user at a time?

[fast ingot]

<@&675070424748654593>

how i can get probot premium with credits

[last yew]

Have problem with probot on one server. Like it's really slow. When for example command is typed it takes up to one minute for a bot to respond. And when I want to check probot settings I constantly get information that this server requires setup.

[random crypt]

lol

[floral temple]

@Status
Planned Restart: We are going to do a planned restart on the bot. There will be a downtime, but we hope it won’t take too long. We apologize for any inconvenience this may cause and appreciate your patience.

Resolved: Bots are back up online and restart is completed.

Any further updates will be added to this message.

[random crypt]

but guys the bot works everywhere but not in my server

[random crypt]

@frozen pilot

can ya help?

NOT AGAIN

[short sluice]

Is there an update on the bot? It's been 5 hours since this "planned restart" but the bot seems fine here

[civic cargo]

I have pro bot in my server and it is offline and I kicked it and re added it to my server and I went to the website disabled all the options then re added them back and my probot still does not work so it would be helpful for someone to help me and it also says it online but ain’t responding to any of my commands and it’s in the offline section

[safe sigil]

offline bot?

[frozen pilot]

#status

[safe sigil]

ok,thx.

[civic cargo]

How much longer?

[hallow jolt]

can we PLEASE stop killing probot so often? like its actually getting rediculus. It seems like every time i actually go to use the bot its down or there's an issue

[ember ocean]

Only dies once in a blue moon for me.

[ember ocean]

6+ hours for a reboot seems odd, but I normally don't have it die

[severe berry]

Question 🙋‍♂️

Anyone else experiencing roles not being automatically assigned? Please @ mention me to respond

[olive hatch]

I need a ticket please

@tender obsidian

[rich nest]

@olive hatch What do you need help with?

[barren dove]

really sucked for my server because our temp channels won't work without the bot plus some other stuff

[rich nest]

No, last time i checked, they were doing a restart on the bot, ya can check #status but I'm not sure at the moment, there hasn't been any updates @vernal halo

I have to go sorry, byee

[woven cliff]

Is the bot online yet? This is the longest reboot since the computer was invented.

[granite oar]

Bot offline huh

[short sluice]

Seriously, bot still offline. I can't run my server like this it needs fixed or I'm going to go to some other bot. Which is a damn shame because this one has the most features for free

[granite oar]

I'm going to switch my setup from pro bot

[short sluice]

what are you going to use instead? i need ideas lol

[granite oar]

I can't use names of other bots you ca check on google as well

[sharp edge]

Hey staff, i know youre doing your best. Thank you!

[green tiger]

Hello... Is there anyone from the staff to tell us when and if the bot will return from the restart ?

[ancient cove]

<@&675070424748654593>

[carmine wraith]

hello how can i get credit??

[spring meadow]

whys the site showing this even tho the bot is alr set up in the serv 😭

its been set up for ages here

nd now it saying it aint

[spring meadow]

y cant u use names of other bots

[brave topaz]

@hollow walrus do not ghost ping

Head to your main language support channel, #support-int

[wise tiger]

ProBot doesnt add a role to new users on my server, is that because he was restarted or soomething?

[olive hatch]

Refund

[rich nest]

I'd dm @nocturne flax for refunds

[olive hatch]

Ok

[next sonnet]

🇫🇷 ‣ Impossibilité d'acces au panel ainsi que d'utilisation du bot sur le serveur
🇺🇸 ‣ Unable to access the panel or use the bot on the server (Text on image translated: This server requires configuration - Continue on Discord)

[green tiger]

I am trying to setup embed message and self assign roles.. but the reactions are not showing all... It seems there is lag..

Has the bot not restarted yet?

<@&675070424748654593>

The bot doesn't react to the message... To reveal the options

[ancient cove]

<@&675070424748654593>

[brave topaz]

?

[ancient cove]

He needs help

[green tiger]

Ok... I don't need help... The bot has too much lag ! And it reacts very slow....

Either check your server where the bot is at, or change server provider

[ancient cove]

As I know the bot restart operation didn't complete yet

May they be fixing bot issues

[green tiger]

Maybe...

Ok lets wait another day...

[ancient cove]

Sorry for long respond time but these are their rules

[green tiger]

Ok.....

[barren panther]

hi

[frank heath]

Is there a reason that my server doesnt show up in the probot dashboard despite probot being on the server?

[ancient cove]

It's first time you facing this problem right ?

[frank heath]

That I'm aware of, yes

[ancient cove]

It's because of the Restart operation

They are restarting their bot

[ancient cove]

Calm

There's nothing to be aware of

[frank heath]

I mean that it is the first time I'm facing this problem that I know of. I wasnt trying to be aggressive

So is there anything special I need to do in order to get it back on the dashboard once theyre done restarting?

[ancient cove]

Nope , your server will be showing on dashboard normally

[frank heath]

Sounds good. i'll keep an eye out then

[granite oar]

Rules

[ancient cove]

They started the operation a couple hours ago , it takes a while

I don't think that you have to wait for it

[frigid hedge]

when i try to edit some settings for my server a message appears that says this server needs edit

in greek translate

what do i do?im admin in lots of servers but mine has this problem none of the others

[spring meadow]

is it down again

[sage flint]

We are restarting the bot

#status

[spring meadow]

ah alri

[earnest steeple]

how can I do level reset?

[sage flint]

/reset

[midnight iron]

@sage flint
حسابك يخوف

[nocturne flax]

HEY

How long til my acc can start transferring credits to another acc?

<@&675070424748654593>

[sage flint]

English only here

[sage flint]

1 month

[nocturne flax]

OKEY TY

[long nest]

Does that usually take 4+ hours? Or has something gone wrong again?

A status update would be fantastic explaining. 🙃

[sage flint]

It's done but we haven't updated the status yet

[long nest]

Oh. My bot is still down

[sage flint]

server id please

[long nest]

Oh, nvm.
Just checked n it's just come back up within the last 5 mins. 😁

[sage flint]

👌🏻

[rocky folio]

So I can't get into the probot dashboard (keeps sayin I'm blocked and can't access it) and I read above that there's a restart of Probot goin on - So would I be right in assuming that's why I can't access probot, or is something else going on on my end? Sorry if this is an obvious question, I'm fairly uninformed and not too knowledgeable about Probot workings :flushed:

[sour fossil]

Probot wasn't letting me add it to my server, I finally got it into my server but now it's just telling me it requires setup, even tho it's been added and me trying to authorize it just keeps sending me back to the same page. Is this because the bot is being reset?

[nocturne flax]

I feel like Probot is only available for Nitro users

[rich nest]

What makes you think that?

Should be for everyone

[sour fossil]

Ive never been a nitro user and I could use it in my old server

[nocturne flax]

I just feel that way, but I'm not sure. If you want to know the reason, I can tell you

However, I don't mean to say this to Probot. Of course, even if it becomes paid, since it is such an excellent bot used on millions of servers, I don't think that badly of it

[sour fossil]

Ugh i tried it again since they say it should be up, but the dashboard just keeps telling me that my server requires setup. But idk what it means by that cuz the server works just fine. No idea what I would need to setup

[nocturne flax]

However, I will be confident when I purchase Nitro next and Probot is online

[cobalt anvil]

Is it still restarting??

[vocal quiver]

seems so

[cobalt anvil]

yeaaaaaaaaaa 💩

[wooden rose]

need to change to new probot or can keep waiting

[dusk hull]

How

[wooden rose]

np nothing i just thinking

[spare whale]

Is it a problem again?

[teal glacier]

hi

Is buying and selling credit allowed?

[spring meadow]

Is bot down again

Auto reaction roles ain't working

The buttons

[cunning blade]

Who i buy probot prime?

[deft dock]

I have a question

If a server has had probot for a while and many people have large levels, if they got probot premium, would the levels still be kept the same way?

probably not

[frigid zephyr]

when the probot work?

[red void]

Why its down again 😢

[pulsar frost]

why is bot down

[onyx cypress]

is probot down?

[slate plank]

Probot down?

[azure anchor]

This server requires setup
I did search for this topic, mentioned a lot, but could not see a soulution
Has been added to server, but advises of configuration.
I have on several attempts removed/re-added.. rebooted, discord and PC.
Any ideas?

[halcyon relic]

hello

why bot is down

[surreal cosmos]

Btw there is something called #status