support-en

[lament bobcat]

Hello, my name is Lopes and i'm from Brazil. 🇧🇷

I came here today to ask you guys a question that I had while creating a new server. As I was copying some information from my old server, I stumbled upon the auto-responder that I had on the old server.

As I had some pretty big "prompts" on the auto-responder (Lucky based), I thought that I could just import from the old server to my new server, but I couldn't find anything like that.

Does someone know if this is possible? I'm sorry if there are any grammatical errors.

[dire field]

how do i add pro bot welcome messages

[sterile pasture]

How to set probot prefix ??

[sterile pasture]

Go to dashboard in chrome

[sterile pasture]

.

[void prism]

Hello my name is Kiian and I am from Ukraine,

I had a problem recently that I can't set @lean badger to say hello and goodbye to members in special channels and I can't find the command to do it <@&675070424748654593>

[noble olive]

hi i need help with the permium bot in the website its wont let me pay <@&675070424748654593>

[velvet dirge]

Hello

I bought a premium ProBot for $10 for a month and I want to know how to add it to the server .

<@&675070424748654593>

[broken coral]

あ

あ

あ

あ

あ

[velvet dirge]

Note :

I paid for the subscription on my own account because I didn't know the difference, but if I can't do it because of this, is there a place where I can get my money back so they can do it for me on the server or even transfer it from my account to the server automatically ?

<@&675070424748654593>

[pure gust]

I had already added the bot to the server before, so why am I still getting this prompt when I come in here today?

<@&675070424748654593>

[sage flint]

#status

[sage flint]

Stick to your ticket please #1365631680332824646

[velvet dirge]

Sorry I forgot to delete my message, my problem is solved with the Arabic section

[pure gust]

The bot is online, but I am unable to configure it through https://probot.io/.

I want to configure my bot on this page, but it keeps showing this prompt.

[mystic yacht]

How do I clear robot messages in dm's?

[sage flint]

Not possible

[sage flint]

Try to logout and log in

Or clear your browser cache

[pure gust]

I’ve tried several times, but I’m still not used to it.

[compact crystal]

The same way with regular DMs

[mystic yacht]

Wdym

[compact crystal]

when you delete a persons Dm, you do it the same way with bots. Just hold down on the bot conversation you want to delete and close the dm

dm me if you have any issues and I’ll show you how to do it

[mystic yacht]

I dont wanna close the dm I wanna delete the messages that the bot sent

[compact crystal]

If the messages are in dm, you can’t delete that but if there in the server you just hold down on the message and delete it

[sage flint]

Are you sure that the bot is online? There’s an issue with it so it may not work anyways at the moment. You can try to kick the bot from the server and invite it back, that’s all you can do now. The issue should be resolved soon, we’re working on it

[sage flint]

Do not interfere please, the question was if he can delete bot message in DM, the answer is no. There is no need to answer a question that has not been asked, and I have already written back that this is not possible

[compact crystal]

yea we already talked about it no need for you’re input lol

[sage flint]

I’m the staff member, you’re a user, so the only person who shouldn't speak up is you.

[compact crystal]

lol you guys don’t even respond more then half the time with an issue STFU

[lean badger]

:white_check_mark: @sleepyslothx muted from the text! :zipper_mouth:

[smoky vigil]

<@&675070424748654593> My probot refuses to send welcome messages for weeks. Can Somebody help? Ive already asked for help multiple times and noone has ever responded.

It does send good bye Messages. but no welcome messages. Ive already tried turning it off and back on but nothing helps

[sonic slate]

I can't add roles (the + button doesn't work) in the "Self-assignment roles" section
Half of the emojis still won't load
I can't access the site on my laptop at all. It gives me the error "Too many requests"
Phone: Android 13, Yandex (Yandex app as a browser)
Laptop: Debian 12, MS Edge

[topaz lake]

Hi Team! I am having issues with this bot again. I am getting the same error, 'This server requires setup'. I've followed the oauth process a couple of times. I have logged out and logged back in as well. That status page indicates this was resolved but I am still seeing these issues. Appreciate your time and assistance!

[sage flint]

Hello, there’s an ongoing issue with welcome image, turning that off and leaving only text message should resolve the problem

[sage flint]

Hey, may I see some screenshots about + button issue?
Not loading emojis issue might be caused by bad internet connection or your browser

[sage flint]

Hi there, is the bot online on your server?

[topaz lake]

Thanks for the speedy reply! ProBot is online but my premium bot is not

[sage flint]

I don’t see premium on your account, is the subscription still valid?
That may by the reason why u can’t access the dashboard

[topaz lake]

Oh, good call. I see 'ended' next to my premium bot.. It shouldnt have ended but that looks like it could be it. I will go through the process of setting up a new subscription and come back if that doesnt fix my issue. Sorry for the messages and thank you for the time!

[sage flint]

No worries

[ornate mango]

Will it be fixed?

[lavish sluice]

why doesitn jo9ins work still

its been nearly a month

[vague wedge]

Hello, I would like to request a GDPR data deletion for my Discord account.
Here is my User ID: [1251244805078388907]
Please remove all data you have about me, including DM history.
Thank you.

some server used your bot to send me NSFW spam massage so i wanted to delete it but i cant,
only you can

[dull lotus]

<@&675070424748654593>^^

[dusty briar]

Hello, what could be the problem with the greeting not working?

[fluid cypress]

Hello, I would like to speak with a manager or owner of this bot

[vague wedge]

you take much time to answer

[pale mountain]

@w7_j

[sage flint]

Why?

[sage flint]

These servers use greeting direct message to send this. Deleting your data won’t do anything. Just stop joining sussy servers

[sage flint]

Hey, there’s an ongoing issue with welcome image, turning that off and leaving only text message should resolved the problem

[vague wedge]

my friend suggested it
so you mean there is no way to delete that massage and i will stuck with a nudde in my dm history for ever?

[sage flint]

Unfortunately, we can delete your data from our database but not DM messages, and deleting this would do anything regarding this.
Basically there’s an option in our greeting system, that’s sends a privet message to a user who’s just join the server. A lot of servers uses it to advertising other servers etc

[vague wedge]

ok ty for your effort❤️
and i would be very thankfull if you really deleted my data from your database as my legal right
(even if it won't solve my problem)

[sage flint]

Alright, I will request your data removal

[vague wedge]

tysm

[indigo fox]

The auto respond is not working is the bot down again ?

[wanton charm]

probot dont sendind welcome and goodbye mensages
(sory for the bad english)

[lean agate]

How do I have probot send a message embed in a thread?

[wanton charm]

the goodbye mensage e auto is work, welcome no

[left wren]

help😔

<@&675070424748654593>

[vernal karma]

Hello! I am having trouble with a role not being able to preform mod commands with the bot because permissions being disabled, even though the dashboard says the role has the permission. Is there something I’m missing?

[rich nest]

Hi, what exactly are you wanting to do with colors?

[left wren]

i have colours set up but when i try to use /colours to display them it doesn’t work

[primal robin]

hi how to get probot api?

[rich nest]

Hi, as I can see in the screenshot, its saying your missing the kick members perm

[vernal karma]

But i have it enabled in the dashboard

[rich nest]

Can you show me what you have setup on the dashboard?

[rich nest]

What do you need it for?

[rich nest]

Try your server settings? 🤔

[primal robin]

I will create a function to utilize this feature in my code.

[rich nest]

I'm not sure if you can have access to that

[vernal karma]

Would it be related to built-in discord member permissions?

[rich nest]

You can try and see if that's the issue and if it works, perfect, if not you can let us know 😄

[primal robin]

You cannot take it?

i need it pleas

[rich nest]

No

[rich nest]

Have you created any roles?

[vernal karma]

I found that if I enabled the built in discord permissions the probot permissions work. Thanks!

[rich nest]

Of course!

[left wren]

yes

[rich nest]

Is the bot above the roles?

[lean agate]

How do I have probot send a message embed in a thread?

[left wren]

yup

[sonic slate]

Visually everything works. But the button for adding roles + simply does not click. As if it is just decoration

[lean agate]

<@&675070424748654593>

[rich nest]

I don't see anywhere where its possible, for now you can send it through a channel

[rich nest]

Hmm

[lean agate]

alr, ty

[rich nest]

Of course

[sage flint]

You can’t, our API is private

[rich nest]

You can go to #support-ar for help

[simple lily]

Hmmm, can't seem to find an update on this so i'll ask. The self reactions to get roles isn't working. Everything else is, just the embeds aren't.

[pseudo vale]

Hello

Anyone here!?

[dim lodge]

My ProBot is still offline since the bug, how do I fix?

[quaint sentinel]

Mind sharing your server in DMs?

[brave topaz]

How can I help?

[dim lodge]

Nevermind I got it to work. Thanks anyway!

[astral juniper]

@quaint sentinel come dm

[potent otter]

L bot

[floral temple]

@Status
Welcomer Image: We are aware that the bots aren't sending the welcome image. We have informed the team, and they’re working on a fix. We apologize for the inconvenience this experience caused and appreciate your patience.

Update: We have implemented a fix, and it will take shortly to have the welcome images back up again.

Resolved: The welcome image issue has been resolved.

Any further updates will be added to this message.

[knotty tendon]

Whys there always new issues with the bot

[cunning ruin]

Me too. How do i fix it?

[simple lily]

How come the embeds are still not working? The self reactions roles?

[tidal flare]

Hey, the embed should be working. Have you tried kicking the bot and inviting it again?

[tidal flare]

Unfortunately there are no solution for now, only waiting. Shards are slowly coming back online. You may check #status message for more information.
@dim lodge

[cunning ruin]

Ok

[languid urchin]

I'm confused by the update, the welcome message is fixed now? And image too? Or still issues?

[quaint sentinel]

There wasn't any issue with the welcome part, only the images related part

[languid urchin]

But all should be ok now?

It was completely offline in my server

No it still won't let me add to my server, keeps saying "requires set up" on looo

Loop

[smoky vigil]

ah okay thanks. but Ive seen the status update, I didnt know there was an ongoing problem with it. Its working now👍

[void prism]

I had a problem recently that I can't set @lean badger to say hello and goodbye to members in special channels and I can't find the command to do it <@&675070424748654593>

[rich nest]

Have you already looked into the #faq section on how to setup the welcome and bye message?

[void prism]

No

[rich nest]

Try following the steps in #faq > Welcome & Goodbye > 1

[little oasis]

how do I turn off the probot welcome

[rich nest]

Disable this button

[little oasis]

I got it

ty

[rich nest]

Of course

[valid apex]

how it works?

Voice Online ?

[void prism]

I can't find the following server I want to do it

[rich nest]

Your probably not an admin for it or have any perms to manage the dashboard for that server

[void prism]

I am a co owner

[rich nest]

Follow this

[rich nest]

Can you show me what your seeing please?

[void prism]

There has to be 2 servers

But there is only 1

[rich nest]

Uh have you tried refreshing?

[void prism]

Yes

I even logged out

And back in

[rich nest]

Hmm

[rich nest]

My bad I misread your question 😂, so how this works is it creates a channel and shows the number of members in the voice channels on the server

[rich nest]

Sorry for the wait, what I can think of is I'd check with the owner and make sure you have the right perms, you need something to access the dashboard, or make sure your logging into the right account if that's the case too

[void prism]

Ok

Thank you!

[rich nest]

Of course

[void prism]

You were right

Even though the role is called co owner I don't have administrator

[rich nest]

Ah gotcha

Well I'm glad it worked out

[void prism]

Yes

[lunar turtle]

I need help with this bot because members I my server can't send images/links without it auto deleting them.

[void prism]

Have you tried timing out the bot?

[lunar turtle]

I haven't..

[void prism]

It works I think

[lunar turtle]

Okay I'll try that

Well it's saying I can't time it out

[void prism]

Maybe because you don't have staff permission

Ask the owner

To time it out

[lunar turtle]

I'm the owner of the server..

[brave topaz]

@void prism please read the channel topic before helping

[void prism]

Oh

[void prism]

Sorry

[lunar turtle]

AH

It had nothing to do with the bot..

[ebon patrol]

Hey the welcome image still doesn't work on my server, do i have to kick the bot ?

The user left event works though.

[fossil salmon]

Is there any way to change Probot's name (not nickname) in your server?

[void prism]

<@&675070424748654593>

Why did probot ban me?

[sage flint]

You got temporary blocked due to sending too many requests, wait for about 15 minutes and try again

[sage flint]

No

You can only set a nickname

[void prism]

Ok thanks

[dawn scarab]

bot hasn't been working on my server for more than 5 days now, i thought the issue was fixed?

i'm not talking about the welcome thing, we mostly use the auto responder feature

[fluid cypress]

w is the admin of tis server i ave a few ?s

[sharp pelican]

why i dont have the premuim bot

link

[supple cloak]

ITS A MODERN DAY MIRACLE

PROBOT IS BACK ONLINE

[tidal flare]

Hey, yes shards should be back online for most users

[tidal flare]

If you need the link : https://probot.io/pricing

[tidal flare]

Hey, is ProBot online in your server?

[dawn scarab]

yes, it is, but it won't answer to commands

actually, it seems to answer for normal commands but doesn't for auto responder

[wanton pendant]

Thank you for getting the welcomer image fixed <@&675070424748654593>

[winter oak]

🙂

[rich nest]

Ok

All ya can do is wait as stated in the screenshot

[sharp pelican]

When it will be fixed?

[glass oak]

@rich nest how to set prefix of probot

[rich nest]

Literally no idea

[rich nest]

I don't think there's a way to set one, the slash command is the prefix

[glass oak]

@rich nest what is normal prefix of probot other than /

[rich nest]

I don't know, there's not one far as I know

[tidal flare]

Please head to #support-ar .

[keen dragon]

Oki thank you

[lapis badge]

<@&675070424748654593> why is daily credit not working

[tidal flare]

Because they are disabled

[lapis badge]

why tho

[tidal flare]

Because it was used in a bad way

[lapis badge]

ohh ok is it gonna come back or no

[tidal flare]

no estimated date

[lapis badge]

ok

[tidal flare]

[dawn scarab]

bot works as usual if i use it for commands on my server, and it's also online, but the auto responder feature is not working at all

[hollow phoenix]

Any updates on starboard not saving. having this same issue. tried switching to embed. it says it saves, then i go back to it and it's not saved

[sonic sundial]

welcome message is really working? mine isn´t.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[unkempt pine]

You can make aliases for commands, which kind of works as a prefix.

[sterile tundra]

wsp

[tidal flare]

Have you tried kicking the bot and inviting it again?

[tidal flare]

Do you have a welcome image? This might be the reason why it doesn’t work

[sonic sundial]

yep

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[stiff storm]

Hi

[dawn scarab]

yeah, i did, it still doesn't work

[trim elbow]

Why my invite messages and log messages show I’m up the same message twice at one time

[old latch]

if I bought the pro bot tire 1 can i upgrade to tire 2 before the subscription end

[turbid slate]

Hi There! I just recently renewed my premium Tier 2 subscription to Pro Bot but my customization for my bots name and icon are no longer showing up when I send messages to my community server via the bot. The customized ProBot in my server still has the customizations on it but it no longer sends that way when I post a message.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[wind moth]

Im wondering why the probot wont automatically give the level roles to members who level up

[rich nest]

Do ypu have the bot above the roles?

[dawn scarab]

auto responder feature not working in the bot

[karmic zinc]

Will it take long to come back?

[sacred fractal]

Hi so i got this message when i wanted to check my credits

[rich nest]

What's the issue?

[fierce tangle]

How i fix this

I need to give cridits

[tepid spruce]

<@&675070424748654593>

[tepid spruce]

You must wait one month from the time you create the account before you can transfer the credit

[winter oak]

help

[vocal quiver]

#support-en message

[brave topaz]

Try using another browser

[brave topaz]

Please read the channel topic.

What you're saying isn't correct.

[jaunty hearth]

help me please @here

[jaunty hearth]

pleaseeeeeeeeeee

[supple raptor]

Wow it's broke yet again for some

Smh

[brave topaz]

server id?

[jaunty hearth]

1361211980462948352

[supple raptor]

It's there a calculator for leveling system?

Or a way to know what each level XP is

[fading bison]

help

[rapid egret]

I'm trying to Purchase premium via PayPal but every time I try that the Pay Pal window closes

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[wind moth]

I do

[rugged plume]

hello guys i need help pls!!!

[somber smelt]

Blacklist officials delayed responding to me within a specific timeframe.

؟

[orchid flame]

i renew my premium tier 2 but its not shown on the dashboard i can send u the invoice to check if needed

68FBC4AD-0001 thats my invoive number

[solar sapphire]

why everytime i want to go and do a live noti for twitch its saying try again later

[rich nest]

Oh my bad, I didn't see this

[lucid matrix]

Is this still the case? There is no way to see a full list of everyone in my server? I am trying to find everyone who has never sent a message and want to know everyone who is rank0

[dawn scarab]

auto responder module not working in my server

[tidal flare]

Hey, have you tried kicking the bot and inviting it again?

[tidal flare]

Twitch module is currently disabled

[dawn scarab]

yes, i did, multiple times

[tidal flare]

Thank you for reporting this issue, I will notify the devs about it

[tidal flare]

May you send a screenshot of the setup by any chance please?

[dawn scarab]

you mean the module in the dashboard?

[tidal flare]

Yes please

[dawn scarab]

as you can see, the commands don't work, even though everything is all right

that applies to every single one of them

if u need it, here's the serverid: 1339016418490056714

[tidal flare]

Is your bot answering to /ping command?

[tidal flare]

Okay thank you

Are all the auto responder message filled with a long text?

Can you try with just "test" on +soco for example?

[dawn scarab]

sure, i could change one of them for a short text

actually, the dashboard doesn't seem to be working too

i can't save changes for anything or add any response

it doesn't even send me any error, just an X

[wind moth]

its alright

[rich nest]

Did you figure it out or do you still need help with your case?

[wind moth]

I still need help

[rich nest]

Hm can you show me what you have setup please?

[rich nest]

Is it enabled?

[wind moth]

yes

[rich nest]

Sorry I was referring to this

Does the bot have perms to access to the channel?

Please also double check again that the bot is above the roles too

[wind moth]

It does

[rich nest]

Hm

[wind moth]

( i had to give the level 1 role to people )

[rich nest]

Which one are you doing? Both Voice and Text or one of the other? Just to make sure

[agile mica]

I'm doing just text

( I've switched to my other account )

[rich nest]

Sorry, I'm doing something lol, I'm not really sure what's causing the issue, the only things I could think of is what I've already asked. I'm trying to see if I can get help on this too, sorry for the delay

[agile mica]

It's okay, I understand !!

[rich nest]

Can you take a look at this for me and see if any applies?

[agile mica]

I've checked off everything, I've done everything correct

[rich nest]

Sorry I'm back, so I was told that you set the required voice level at the same time as the text level, meaning that users must reach both levels to achieve the rank. In this case, they need to reach at least 1 voice level to get the reward. The value of the voice level should be set to 0 if he want the rewards to be given for the text level only

[agile mica]

Ohh okay, thank you !

[rich nest]

Of course

[agile mica]

Have a good day / night !!!

[rich nest]

You too!

[rustic sphinx]

Hello. Our probot is premium tier 2. Logs are on and all set to on for a specific channel but the bot is not logging anything at all?

Not logging anything?

<@&675070424748654593>

[rich nest]

Hi, what are you trying to log specifically?

[rustic sphinx]

Hi

So we want it to log everything, sent and deleted messages etc

But the only things being logged currently are manual moderations like deleting a message or /warn, the bot is also not acting properly, automod is not acting, the functions are acting like they are all off.

To test this i restricted the F word then had an alt say it, automod did nothing

And everything is on :/

[rich nest]

Have you tried kicking and reinviting it again?

[rustic sphinx]

I will try

[rich nest]

Alright

[rustic sphinx]

Now it says we do not have premium.

[rich nest]

Ah shoot

Refresh?

[rustic sphinx]

Refreshed eventually got premium back, but the bot is still not auto modding

or logging, the bot is doing nothing on its own, it's just acting like everything is turned off

[rich nest]

Hmm

[rustic sphinx]

Yeah, very odd.

I've used probot since 2021 and never had this happen where reinviting didn't fix it

[rich nest]

That's odd, I was trying to see if anyone was available, I've asked if it's premium that is the issue or maybe its the perms?

[rustic sphinx]

No clue.

The server has been operating for 4 months if that matters, we just added probot to our test server to test it prior to adding to the main discord and just can't get it to work at all

[rich nest]

Ah

gotcha

[rustic sphinx]

We have removed the bot entirely and re added it and nothing changed

Does it matter that I'm not the server owner? For testing purposes we will say I'm co owner and helping set this bot up but is there some specific thing the actual premium owner needs to do on the probot site outside of inviting it and admining it?

[supple raptor]

And now that we have converted everything over it is time to say goodbye to probot. All the downtime recently and issues just isnt worth it and after 5 years bid ado

[sage minnow]

G'day

Like literally idk why...
I was just trying to buy the CT badge and this just appeared

Well uh nvm
It works now

[rustic sphinx]

Our autobot is not working at all, it is not stopping spam or curse words or caps or links etc. None of the automated moderation settings are turned off, everything is on. Even kicked bot and readded it. What do we do?

We have the tier 2 premium btw

[naive trellis]

Hello
How can I use the bot to delete messages from a specific user and not the entire chat?

[sage oxide]

hey how do i create an embed for autoroles and how do we ensure only a certain roles or level can get them

[hazy saffron]

O

We have a good 👍🏿

[fast night]

Is there anyway get back scammed money?

[nocturne flax]

i sub to the premium and it says i have to invite the premium bot where can i find it
to invite the premium one

<@&675070424748654593>

[rich nest]

This one?

[nocturne flax]

yes

[rich nest]

Alright

[wanton saffron]

Deos anyone know how to remove the caps warning? I have pro bot in my server giving warnings to people using caps but I don’t care if people use them

[slim raptor]

Hello

I need a ticket made.

Regarding billing

[ionic storm]

how do i make the bot say something

[sage oxide]

is there a step by step way to create reaction roles that has custom restrictions like only members with certain roles can claim certain 'reactions = colours' and certain roles can't create certain colours

this is one of the very few bots i know that allows button reactions

[icy solstice]

Need help why won't it delete?

[subtle sapphire]

bc of the 15 day rule

bot cant delete msgs olderr than 15 days

[torpid sandal]

How do i get credits?

[icy solstice]

But I need it

What to do then

[subtle sapphire]

manuel

maybe

[sage flint]

You can't do anything about that, that's Discord limitation, bots are not able to delete messages that are older then 14 days

[wheat sapphire]

ProBot is not responding to commands, and every time I try, it says 'this app isn't working' even though the bot is online

Is this normal? And can someone tell me how to solve it?

<@&675070424748654593>

[winter oak]

I use google chrome & Microsoft Edge & firefox & coc coc also get this

<@&675070424748654593>

[lyric isle]

<@&675070424748654593>

i dont see the server on my dashboard

i didnt make the sevr but i have the rights to it

can anybody help?

[split needle]

can you make sure the bot is actually online and working in your server? the bot's profile might not reflect its availability in your server

@wheat sapphire ^

[split needle]

try with a different network (turning the wifi router off and on may help) or with a vpn

[split needle]

you must have administrative permission in the server to access its dashboard

[dark oak]

Good morning, good afternoon, good evening, I wanted to know what to do if the probot is having problems with custom commands since in one of the servers Im at these are the only commands that don't work.

[tidal flare]

Hey, may you send a screenshot of your setup please?

[lyric isle]

ok ty

[dark oak]

The things is that the administration of the server went to the site to see if it had any problem but it didn't show problems the commands were there but the custom commands are the only not working since the normal bot commands are working

[dark oak]

I have screenshot of what i mean

The normal commands work

This one os from last time custom commands were working

And this is today

That the custom command isn't working

Its been 4 days

[tidal flare]

I don't think I understand you. Do you speak portugese? If so head to #support-int again

[golden lynx]

You said a long time ago that this would work, but it hasn't worked yet
This is how I used to get credits, by the way
I can't find any other way

[tidal flare]

#support-ar

[golden lynx]

Is the Arabic service available or what?

[tidal flare]

Yes

[golden lynx]

okay

[tidal flare]

Because you need to talk arabic..

[golden lynx]

Ok, I understand

[tidal flare]

Please if you want to talk about everything but ProBot, head to #chat-en , thanks ^^

[bright raft]

<@&675070381861634048> i need help please

[tidal flare]

?????

[brave topaz]

please stop mentioning us

[bright raft]

okay

[brave topaz]

and state your issue or ask your question before doing so as sated

[bright raft]

how i contact support

[tidal flare]

You're in the right place

[bright raft]

oh

[tidal flare]

Is it ProBot related?

[bright raft]

yes

wait

i explain

[tidal flare]

Okay?

[bright raft]

My server is made up of a Ticket bot and Probot bots. I have a channel for the Ticket logs with the Ticket bot, except that when I activate the Probot channel creation logs, it also notifies me of the Ticket Bot actions in the channel logs (which has nothing to do with the ticket channel logs (another channel)). I would like to block the actions made by Probot when it is Ticket bot that creates a ticket.

[tidal flare]

This is not possible to do that.

But may I see a screenshot of the logs you're talking about please?

[bright raft]

I want this type of notification to no longer appear (knowing that both bots have admin permissions)

Because i already have this channel

for that

[tidal flare]

The only way you can avoid this is completely removing this log feature on ProBot dashboard

[bright raft]

If I do that, then the actions taken by a moderator, for example (such as channel creation, deletions and modifications) will no longer be visible

[tidal flare]

That is why you can't avoid these kind of logs then.

[bright raft]

dang

[bright raft]

If I then remove the notifications from Ticket Bot and put ProtBot in, would that work?

[tidal flare]

It will only do what you're actually seeing

[bright raft]

okay

thanks tho

ill try to find a way

[wheat sapphire]

The Bot Appears Online But When I Try to Use a Command Like /Avatar It Writes a Message Saying That the Application is Not Working.

when I try to use an auto-response command it doesn't even respond

and when I try to create/delete a command, an unnamed error appears and nothing happens.

[winter oak]

I use google chrome & Microsoft Edge & firefox & coc coc also get this

[brave topaz]

do you have admin permissions on that server

?

[potent crow]

Hello why is the welcome not working on my server?

[brave topaz]

does it work if you disable the "send an image when a user joins the server" option?

[potent crow]

I'll try it for a moment, but for your information, there is another server that works.

[potent crow]

Yes it works when I delete the image.

[timid nest]

Where is support Arabic

[sage flint]

#support-ar

[past harness]

Hello, I sent 800 million to someone by mistake, and when I told him to return the money to me, he blocked me.

<@&675070424748654593>

@support

[brave topaz]

your credits, your responsibility

we cannot help you with that

[past harness]

Why

[sage flint]

Because this is your account, your credits, and you are responsible for what you do with your credits

[oblique beacon]

someone sent me credits and they show only in the /profile , cant use them or send them because /credits says I have 88 only

ok now they show

[dawn scarab]

sorry for asking about this again, but is there any estimated time for the auto responder module to be fixed?

[tidal flare]

There are no developers looking for this issue at the moment since it is not general.

[wheat sapphire]

<@&675070424748654593>

[tidal flare]

Hey, have you tried kicking the bot and inviting it again?

[dawn scarab]

that's a shame, but ty

also, the guy up there was trying to report the same issue

[dawn scarab]

this one ^^

[wheat sapphire]

Yes

twice already

[tidal flare]

I'm sorry I can't do anything about it :/

[tidal flare]

Alright, thank you for reporting this issue. I will talk to the team about that

[dawn scarab]

yeah ik, ty for the quick response anyways

[tidal flare]

No problem, I hope you can still enjoy using ProBot

[wheat sapphire]

Ok

[unkempt pine]

How can probot say this if probot is 12 roles below Co Owner?

Lol

[tawny gull]

Why can't i earn my daily reward on probot dashboard?

[heady shell]

Why am i blocked from the probot website? i genuinely have no idea what to do 😭 <@&675070424748654593>

[rich nest]

Blocked? Can you show a screenshot?

[rich nest]

I'd wait for a bit and try again?

[heady shell]

okay, thanks for the help

[rich nest]

No worries, let us know if it still happens

[round salmon]

Aloha

I need help on welcome bots

Is this bot can welcome new comers

[tidal flare]

Hey, yes ProBot can welcome new members thanks to the Welcome & Goodbye feature on ProBot dashboard

[round salmon]

Ok

How do I turn on

[tidal flare]

Access the dashboard, go in this category

Then once in the Welcome & Goodbye section, simply turn on the feature

[round salmon]

Ty

[round salmon]

Do you guys have this on app on play store

[tidal flare]

This is not an app, just a website

https://probot.io/dashboard

[sturdy isle]

help

@tidal flare

dashboard doesnt load

[quasi kettle]

hi guys, my custom commands is not working

The ID server is:
1306579551807344700

[static cobalt]

Hello i'm trying to understand the Wildcard function on the Auto Responder..

I'm setting a trigger "When are you going to livestream ?"
Answer : We don't know yet.

The wildcard function should trigger the answer if it detects words from the trigger as far as I understand..

But when i'm writing "When will you start your livestream ?"
It doesn't trigger the answer of the Auto Responder..

Any help is appreciated !

Thx 🙂

<@&675070424748654593>

[broken jacinth]

Hello, it looks like there was a request back in February of 2023 for the media only and youtube link only options to be able to work together such that both could be allowed in a channel. This functionality still does not exist, I'm wondering if that is a feature that could be requested.

[unreal pasture]

hein

[rich nest]

You can still request it if you'd like

[round salmon]

@tidal flare is this bot play music too

[round salmon]

Thanks

Like YouTube link

[rich nest]

No

There isn't a music feature

[round salmon]

Ok

[vital kraken]

when i open the dashboard and start editing smth rq the site just reloads i cant do anything or get anything done

<@&675070424748654593>

[queen robin]

so i was lvl 87 and i advanced to level 87 ;-;
my total xp is higher but im on the same level

<@&675070424748654593>

[plucky mist]

Can someone please help me understand why I can’t clear messages in some of my channels <@&675070424748654593>

[jolly palm]

Are levels still down?

[lime belfry]

What command do I use to create a - join to create voice channel?

[restive notch]

Anyone know how to get the welcome and goodbye system?

I already checked the dashboadd and its not there

Please ping me or i might not see your help

[tidal flare]

You need to click on a server on the left side of the category you screenshot

[twilit mural]

What are the legal things I can use credits for ?

[maiden phoenix]

Hi

@tidal flare

@nocturne flax Ta3al

[nocturne flax]

Type what you want and wait

[nocturne flax]

3rby?

#support-ar

[neat wren]

Hi, I got blocked and don't have any access..

[maiden phoenix]

@nocturne flax No Bro I don't speak 3arab

@nocturne flax How to Get Credit??

[nocturne flax]

<@&675070424748654593> wait a moment

[maiden phoenix]

Kk

[nocturne flax]

@maiden phoenix

[vague parcel]

So basically I have an issue with this automod feature, now when I changed it to english disabled channels means where it doesn't work or what, because I tested it with a friend and he couldn't post any link there

or in other words how do I whitelist channels

[maiden phoenix]

How to Get Free Bro

[nocturne flax]

We are not responsible for external methods⚠️

Exchanging accounts or other items for credit

Meaning trading in it

But there is no compensation if someone robs you.

[maiden phoenix]

No I need free credit

[nocturne flax]

And look this @maiden phoenix

[nocturne flax]

These are the solutions I gave you.🙏

[maiden phoenix]

You give me credit

[nocturne flax]

#1357497278574628944 12

[maiden phoenix]

Kk

[north gyro]

why he offline

and whys it say this when I Have done it before

[willow mauve]

I'm having trouble configuring the protbot on a friend's server, can someone please help me?

[paper patio]

I Cant transfer to any people

I have black list

[rich nest]

Huh?

[rich nest]

Hi, did you still need help with this?

[tight ocean]

Having some trouble with lock command. When I do /lock command, people are still able to type in chat

[willow mauve]

Yes, I need it, please.

[rich nest]

What exactly do you need help with?

[willow mauve]

The bot is not appearing for me to configure on a friend's discord server.

This keeps appearing.

[tight ocean]

Could you help me too please?

[rich nest]

Do you have the right perms to acess the dashboard

[willow mauve]

Yes, I do, my friend made me the owner of the server too.

[rich nest]

Hello, make sure you check your channel perms, what do you have set so far?

[rich nest]

Hmm

[rich nest]

I'd double check with your friend

[tight ocean]

Wdym my perms?

[rich nest]

In order for lock to work, it's usually due to perms from your channel settings

[tight ocean]

What perms do I have to have enabled

[willow mauve]

He is very lazy lol and asked me to contact support.

[rich nest]

So.you know the everyone role?

[tight ocean]

Yea

[rich nest]

Set that to this

Everything else, leave neutral

See if this works

[tight ocean]

Ok ima try again

[rich nest]

Alright

[rich nest]

Well in order for you to want to access the dashboard, ypu need the right perms and he needs to do his part.

[tight ocean]

Nope didn’t work

[rich nest]

Regular members or staff?

[tight ocean]

It doesn’t lock it for members

Members can still type when locked

[rich nest]

Can you also show me how you are running it

[tight ocean]

When it’s locked, I only want staff to type

Yes

They usually verify with double counter bot first before seeing all the channels

Idk if that’s the problem or not

[rich nest]

I don't want to give the wrong info so I asked to make sure, I'm waiting on a response

[tight ocean]

Wdym

[rich nest]

Because I'm not sure if that's what is causing it

[tight ocean]

Do you want me to send a inv to my server and let you see for yourself or

[rich nest]

No thanks, that's not necessary

[rich nest]

You can just add perms to the staff roles, yiu should be good

[tight ocean]

How I do that

[rich nest]

What

[tight ocean]

Sorry I’m confused

[rich nest]

No worries, so in your channel settings, if you go to your staff roles, you can enable to where they can send messages

[tight ocean]

Ok

[rich nest]

And if you want to do the same with other channels, it'll be the same thing

[tight ocean]

Ok I’ll try that

[rich nest]

Alright

[tight ocean]

Still doesn’t work, I tried : (

[fickle palm]

whats the status on my blacklist appeal

[hasty rapids]

I'm still not able to see the dashboard for my server. What do i need to do?

[north quiver]

welcome to the club xD

[hasty rapids]

Is there a way to completely remove the bot and all of its memory of said server, to add the bot back again with a "Fresh Start"?

[rich nest]

No, there isn't, everything is saved whenever you add it back

[rich nest]

How are you running it? Can you show a screenshot?

[tight ocean]

What parts you want me to screenshot

[rich nest]

Nevermind

I'm not understanding whats not working, unless your not setting the perms right

[rich nest]

Click on continue with discord.

[rich nest]

What happens when you click on continue with discord?

[tight ocean]

Do I go on the dashboard and fix something?

[zinc oracle]

Hello, the bot appears to be offline, when will it be fixed

Yeah it keeps looping on this server requires setup

[rich nest]

I'd double check to make sure you have it setup right

[tight ocean]

How is it suppose to be set up for lock?

[hasty rapids]

I get sent into a loop, which brings me right back to the same page i just shared

[mint peak]

Hey guys anyone know how I can open my camera and share screen in the English hub server?

[rich nest]

Answerd already.

[rich nest]

Hmm is the bot online or offline? If its online, you can try renaming any channel in your server

[tight ocean]

I give up it’s not working ☹️

[native mason]

My reaction roles aren't updating after I added a emoji

[tight ocean]

Can anyone help with with the channel lock stuff?

[north quiver]

didnt help eveytime same

[north quiver]

me too also

[native mason]

Nvm it added it. Took a while tho

[sterile breach]

hi how to do veryfication ????

[nocturne flax]

explain it further.

which sort of verification?

[gleaming cypress]

Any fix for the stuck on the "this server requires setup" screen? It's not the first time this bug appeared...

[gleaming cypress]

Apparently, it’s not only a visual bug. The bot stopped working completely.

[tight ocean]

Update: I got my tissue fixed. It was because of a broken role. Ty

[olive trout]

I want to know if probot will add new Feature or those are just a routine maintenance

and thx by the way

[keen igloo]

есль в про бот функцыя чтобы он через кнопку менял цвет? типо я жму на от 1 до 10 и там меняется цвет?

[craggy pollen]

when I make the command to mute it mutes the members indefinitely

[supple nacelle]

why bot is not giving award for voice level only? when user will send any message after passing lvl requirements then he will get it but without message no, in dashboard i have voice award only, other options default

[gleaming cypress]

Is <@&675070424748654593> available for this, or not? 🙂

[eager estuary]

How do I put text channels in embed messages? <@&675070424748654593>

Is that possible?

[craggy pollen]

not exist

<@&675070424748654593> when I make the command to mute it mutes the members indefinitely

[tidal flare]

It should mute the member for 30days by default

But you can still use /mute + duration

[tidal flare]

Simply refresh the dashboard

https://probot.io/dashboard

[tidal flare]

Yes it is possible, just right click on the channel you want, then click "copy link", paste it on the embed and it should show the channel.

Same for users, simply copy someone's user ID, then type <@UserID> in the embed

[tidal flare]

Hey, may I see your setup on the dashboard please?

[gleaming cypress]

As if it was that simple…

[tidal flare]

Okay I see, the voice level is actually really high so that's why you're not getting any roles yet

[tidal flare]

It should be that simple

Are you accessing the dashboard on phone?

[gleaming cypress]

Well, it isn’t. Lol.

Both phone and laptop don’t work

I even kicked the bot and invited it again.

[tidal flare]

Have you tried accessing the dashboard with this link? https://probot.io/dashboard

[supple nacelle]

brother, dudes on my servers are voice lvl 40/50, one is 70, i gave them role by hand after checking their lvl by command but it shouldnt be like that iam doing it manually, this is bot job

[gleaming cypress]

Yep. Doesn’t work.

[tidal flare]

Make sure the ProBot role is higher than the role you're trying to give.

[supple nacelle]

it is

hes going to give them role after passing chosen lvl but only after they send one message in one of text channels, we are talking about voice role only

lately one of members passed 25lv and i waited 48h, no role has been given

[tidal flare]

Both text and voice message needs to be enabled

[supple nacelle]

so i need to set text lvl to one for example?

[tidal flare]

Yes

[supple nacelle]

then why bot is telling me that this role is voice only, thought its possible to set it like that, but okeey, lets make it voice&text and see how its going to work, one of users is lv 24 so we will see it soon

thanks for your time hope its going to work with this setting

[tidal flare]

I hope for you too

[craggy pollen]

It's not working

[tidal flare]

Are you french by any chance?

I could help you in french in #support-int

[craggy pollen]

wath?

[timid granite]

Hello good evening, I am here to inform you that the probot is not working on my server but it is working on another one, how can I solve this?

[timid granite]

<@&675070424748654593>

[rich nest]

No thanks

[spice urchin]

Hi I'd like to ask a question:3

<@&675070424748654593>

[hollow mulch]

Does Probot have timed roles?

Eg: I want to add a role to a user for 1d

[crimson hazel]

<@&675070424748654593> we bought premium but cant see it on server dashboard

we bought it twice but still dont have access to premium functions @tidal flare @brave topaz

[glad prawn]

I purchased an annual subscription to tier 2 but it is not active. I am requesting a refund.

[hollow root]

<@&675070424748654593>

[hollow root]

Hi

[split pumice]

why i still cant invite the premium tier 2 yet?! i paid 10 dollars since 23rd of april and i have invoice to prove it

[spring merlin]

why my leveling system not working? It always showing that the level is max.the level cant even go higher

<@&675070424748654593> sorry for ping

[split pumice]

i cant even open a ticket !

[fervent junco]

how to i override the thing where probot deletes all links that are sent so i can have a self-promo channel?

nvm i got it

[tardy hound]

Hello! does the Auto Roles system works for bot users as well?

Means adding role to them, like what it did for the real users

[tardy hound]

<@&675070424748654593>

[fervent junco]

auto roles system works for any member to join the server they get the role you assigned

[spice urchin]

I think this server might need more support people 🧍‍♀️

is probot able to log roles being changed even if the roles are set up by a different bot? is there anyway to do that? like I wanna use yag for the roles is there a way pro can still log when roles change on members?

[rich nest]

Yes you can do that

They won't interfere with each other

[spice urchin]

oh awesome

[rich nest]

Have you tried testing it?

[rich nest]

👍

[rich nest]

Oh nevermind you were answered lmao

[inner timber]

Hello, good afternoon, I would like to inform you that PROBOT is not working on my server as it should (creation of commands). I hope you can fix this soon, as my server really needs the PROBOT. Thank you very much for your attention ❤️

[hollow root]

@rich nest

[knotty oxide]

my bot hasnt worked in months

[rich nest]

Stop pinging me if you don't need anything

Ridiculous

[nocturne flax]

nah girl hit him w the avadakedavra

[hollow root]

I want the English presentation server

to apply

@rich nest

[rich nest]

What?

Then you can ask in their server

[quick kernel]

When I try to use probot, it says "❌ There is another bot being used for this server" how do I solve it?

[hollow root]

I want to submit a support bot in English.

[rich nest]

What? Can you show a screenshot?

[rich nest]

Still don't know what your on about

And quit hopping channels

[trim path]

Probot down in my server... Re-invited but the dashboard says continue to discord?

[rich nest]

Hm

[trim path]

Should I provide screenshot?

[rich nest]

You can provide your server ID

[rich nest]

What command did you use to pop up that message

[trim path]

@rich nest should I send it here or dm

[quick kernel]

"/help"

But everyone else is like that on the server too

[rich nest]

Just send it here please.

[trim path]

1276802307325169745

[rich nest]

I'm hearing there's not a solution with this issue so I'm not really sure what's going on

[trim path]

Here you go boss

[rich nest]

Thanks.

[rich nest]

You can't use it if there's a premium one in your server

[gleaming cypress]

So, still no fix? <@&675070424748654593> (pinging again, because the conversation was abandoned by one of the support members) 🥲

[rich nest]

What

[gleaming cypress]

This: #support-en message

[tidal flare]

why do you ping the whole support??

There actually a Proficient active in the channel rn

..

[pliant path]

what does the bot do

[gleaming cypress]

afaik, it was not allowed or wanted to ping single support members. 🤷‍♂️ But if that has changed, my bad...

[quick kernel]

How do I add Premium to the server?

Since he is not there

[quick kernel]

In this case the Premium renewal has expired, what

[nocturne flax]

i guess you didn't get my joke haha

<@&675070424748654593>

[rich nest]

Okay if you don't need actual help, ya can go to #chat-en

[rich nest]

I haven't heard of an update sorry.

[primal aspen]

Is the probot levelling system still bugged? It hasn’t announced anyone’s level in over a month for me

[hallow berry]

@rich nest how do I make it so that it shows when people get levels

Like it doesent show me that

And on my friends server it shows up

Ping me if you answer

[crimson hazel]

<@&675070424748654593> @tidal flare @brave topaz pls check this

[prime lake]

me too

the same problem

[tidal flare]

You're right, you could simply just send the message without any mention ^^

[nocturne flax]

sorry didn't notice it's support

[nocturne flax]

Talk to @nocturne flax dm

[severe oasis]

why does it say "This message was prevented by automod rule created by probot" even though Automod is disabled whenever my friends tro to send gifs in my server?

[sage flint]

Do not answer users questions when you don’t know the answer. Danny is not ment for providing bot support.

[cosmic falcon]

aaa idk why but i got blocked from the probot.io while searching for new profile background

[quick kernel]

<@&675070424748654593>

The Premium probot was on the server but as the Premium renewal ended, we were unable to use the bot's commands as it was on the server and kited.

[dusty root]

Bot not responding to any commands?

[long nest]

Would any kind soul be able to explain what exactly the "Server Invites" is for in logs?
I assumed it was an invite tracker, but, when I made a channel for it, and sent an invite, it didn't do anything. So I'm a little lost.

[jolly palm]

^

Or keeping track of levels

[rough sedge]

how to create ticket panel in my discord server

[dusty root]

Use ticket tool

[rich nest]

It logs server invites being deleted so if you were to send a random invite to a server and then you delete it, it logs it

[rich nest]

What's the premium bot number?

[thorny idol]

Dsmnnnn

Cox

[long nest]

Oh. That is not what I thought it was.
Thanks.

[pulsar matrix]

Is there any method to get credit i really need it 😭

[solar sapphire]

can someone please explain the levelings system to me, i have people that sit in calls for +24 hours but not a lot of text and still they dont level up or get the rank

i dont get this,
i want them to have both
so combindt even if they sit in a voice channel more i still want them to rank up

[sharp plinth]

<@&675070424748654593> I don`t can upload images in Embed Messages. The Website says always error, try again later

[sage flint]

If you have to them both, you should set same role reward twice, once for text and once for voice level.
When you add one role reward and set both required text and voice levels at the same time, just like u did now, the reward will be given only when users reach both levels at the same time

[sage flint]

The image is too large probably. The max size file is 1MB

[sharp plinth]

But i have the image in other images too

[solar sapphire]

so lets say i have roll A and roll B
then i need to
Roll A text 1 (remove roll when higher)
roll A voice 1 (remove roll when higher)
roll B text 2
roll B voice 2

[potent current]

trying to clear messages in server but keep getting 0 messages deleted message

[pulsar matrix]

Is therre anythingn to add credit to member on a server with probot?

[sage flint]

Yes

[sage flint]

No

[pulsar matrix]

okay ty

[sage flint]

Messages are probably too old. Discord limits bots to be able to delete only messages that are not older then 14 days

[pulsar matrix]

How we can get it fastee cause i need it to my new server

@sage flint

[sage flint]

What do you mean?

[pulsar matrix]

like how we can get credit faster cause i want creat a server on discord and i need credit to do giveaways etc.

[sage flint]

Can’t help you with that

[pulsar matrix]

Ok ty

[sacred ginkgo]

i tried to use the daily command to receive mai daily rewards and it shows me this

[cosmic vessel]

Hi, I use the role-for-reaction function via CarlBot. I want to switch to pro-Bot - but I can't. Probot offers me to add a new message for reactions. Is it really impossible to use the old message for reactions? (I don't want to delete the old message - there are hundreds of reactions) 😬

[sage flint]

Just read the displayed message

[sage flint]

Unfortunately not, reaction roles can be used only with ProBot embed messages

[round summit]

I am trying to use the self-assignable roles function. I have the emote set ready, but I don´t see an option where to add it to a channel. How do I config it to apply to a certain channel?

[sage flint]

First you have to create and send a message from Embed Messages tab, then you can choose it here

[round summit]

Ah, thank you!

[sage flint]

No problem

[quick kernel]

ID: 567703512763334685
#6379

[empty aurora]

hello all! 🙂 sry to bother yas, i've just installed probot to my test server, i plan to implement it into a larger server after i get used to working with it,

the thing my server needs specifically is the welcome messages, i've invited the bot, i granted it perms and put it into a role to double up the perms (both are set to admin to bypass all the jank)

we got it to work once yesterday, and after that it will not display any welcome messages, i'm not sure if it's the pic i'm using, or if i missed something obv so i thought i'd give yas a shout, feel free to dm me direct to avoid clutter if it's something stupid

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[empty aurora]

disreguard/delete, i used the premium support 🙂

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[rich nest]

Hi, sorry, I asked for your case to be looked into, I'm fixing to head to school pretty soon, so hopefully you'll get an update, apologies for the wait

[pseudo violet]

<@&675070424748654593>

Even tho I bought the Tier 2 Premium Bot, I don't have any subscription in my Dashboard. Can you help me?

[solid isle]

Hi, the xp system isn’t working on 2 or 3 of my servers, can someone help me?

[solid isle]

<@&675070424748654593>

[lucid herald]

<@&675070424748654593> Probot is offline in my server, but online in my other ones? how to fix

[inner timber]

Hello, good night, I would like to inform you that PROBOT is not working on my server as it should (creation of commands). I hope you can fix this soon, as my server really needs the PROBOT. Thank you very much for your attention ❤️

We really need the probot

[narrow geyser]

Peace be upon you, can I have an admin introduction server?

Originally let the Arab sleep😂

[lapis comet]

Probot on my server is sending 2 messages with 1 trigger, is that a bug?

<@&675070424748654593>

[ancient birch]

en apply support

<@&424428808951824406>

[obtuse ice]

Yo premium bot also down? <@&675070424748654593>

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

No, what is your bot number?

[obtuse ice]

2956

[sage flint]

I have opened a ticket for you #1369487200592334969

[sage flint]

Hey, describe more you issue please

[pseudo violet]

Thanks a lot

[foggy copper]

any one here having an issue with the bot ?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

We noticed that you are a premium user, for faster response go to #premium-support

[obtuse ice]

https://discord.com/channels/224308865427046402/1369487160012439613

[foggy copper]

it says no access to me brother

[obtuse ice]

yh pinged wrong person lol nw

[foggy copper]

xD

are you having an issue with ur bot too tho ?

[obtuse ice]

got this answer g " Hello, we got an issue with tier 2 bots, we have to restart it. It's 3 a.m. in our time zone, but the developers have already been notified of this and it will be resolved as soon as possible. We apologize for any inconvenience "

[foggy copper]

yah i was notified by that too just now in support ticket my bro, so lol we got wait i guess, i thought it was me or discord bugging but its all good just gonna wait

[obtuse ice]

Yeah, never had this happen with premium bot before and have had it for like 2 months, so was suprised haha. Im'a find a diff bot meanwhile. Using bot for all typa moderation and stuff. Also been getting nuke threats and etc lol.

[foggy copper]

yah its bit pain in da ass ngl but it is what it is my bro

[urban crystal]

Check now

[regal elk]

Does anyone know if this bot plays music and how?

[solid isle]

Hi, the xp system isn’t working on 2 or 3 of my servers, can someone help me?

[rich nest]

No, there's not a music feature

[brave topaz]

Elaborate

[solid isle]

??

[brave topaz]

Provide more details

[surreal epoch]

hi

[inner timber]

Good morning, I'll summarize, Our server uses commands that we created from PROBOT, 80% of the server depends on it, So if there's no PROBOT there, the server dies, it's already dying, I ask you to help us please!🫡

[sonic geode]

hey I am having problem with the leveling system
everything works but just it is not updating the reward role
before anyone ask I did follow the instructions on setting up the bot and this isn't my first time doing this

[high quiver]

hey guys the role update log doesnt seem to work?

[versed ruin]

Hello, I was using the auto channel with Probot well, but today, it suddenly stopped being created. What should I do?

[dusty root]

Probot just responding with ‘this application failed’ to every command. Been like this for a while now 😪

<@&675070424748654593>

[jolly palm]

🥀

[jolly palm]

Real

[dusty root]

Whoops, added a waiting gif and got a warning 😪

[flat basalt]

I can not set my server prefix,
The slash cmd of prefix didn't show

[cunning mural]

hi guys , is something wrong with the Temporary Channels feature ? <@&675070424748654593>

[jolly palm]

Same thing happened to me lmao

Funny that the leveling bot works here but not in a lot of servers

[dusty root]

Does this server have helpers? 💔

[dusty root]

Lmao yeah I just levelled up here but the levels in my server haven’t updated in like a week

[quick kernel]

I still can't use it

[jolly palm]

<@&675070424748654593> please 😭

[urban crystal]

Is the premium bot still on your server?

[rich nest]

Okay I don't know why you had to ping everyone, what exactly did you need help with?

[jolly palm]

In our server Probot is just responding with ‘this application failed’ to every command. Been like this for a while now.

Leveling not working anymore. No one is gaining xp.

And we ping because no one has been answering us.

[rich nest]

Hm okay was it working properly before and then it just stopped?

[jolly palm]

Yes I would say about a week and a half ago now.

[rich nest]

You can go to #support-ar for help.

[jolly palm]

Is when it stopped working

The commands do not work either

[rare wharf]

کیرم تو مادرت🇮🇷

[rare wharf]

کسی ننت من ایرانیم زبانمو نمیفهمی😂

[jolly palm]

Bro go to your channel

[rare wharf]

؟؟؟

[lean badger]

:white_check_mark: Changed roles for vernoxmc_92213, +Only Arabic

[jolly palm]

Ty

[dusty root]

Lmao

[jolly palm]

Marco is there anything else I’m missing?

[quick kernel]

No

[rich nest]

Did you need help? If not you can go to #chat-en

[dusty root]

Dashboard doesn’t work either, says the server needs setting up and when you click add to discord it loops it back

[dusty root]

Sorry I’m from the same server as obi 😇

[desert ruin]

🗣️

[rich nest]

Seems like your not the only one, there were other people reporting certain issues, the team is aware of it

[rich nest]

Did you need help?

[desert ruin]

Same issue with that Obi guy so ill just listen

[dusty root]

The bot has been completely unresponsive with every command for about a week now

[jolly palm]

Is there a timeline of when we can see this fixed? And is the dashboard a glitch or?

[rich nest]

I'm not really sure when or how long the fix will be, but they are aware, hopefully it'll be running smooth again @dusty root @jolly palm

[nocturne flax]

Temporary channel creation is having issues? It's not working on any server.

[nocturne flax]

From the bot

[jolly palm]

Alrighty. Ty for the response we look forward to the fix. Once the fix is implemented we will check the dashboard again to see if it is showing the bot set up. Just odd it’s saying it’s not when it’s been running in our server for 2+ years

[rich nest]

Of course

[rich nest]

Hello, can you explain more on what's going on please?

[nocturne flax]

Simply the creation of temporary channels stopped working, the bot is no longer creating calls on any server that is configured.

When you click to join it does not create the temporary channel

[dusty root]

Okay thank you for your help!

[rich nest]

Hmm, can you show me what permissions you have set for the bot? And also how did you configure it as well please?

[rich nest]

Of course

[nocturne flax]

The settings are correct, on each server, I believe, the bot stopped creating temporary channels from yesterday to today. Are there any temporary channel calls on this server?

[rich nest]

I'd still like to see a screenshot of what you configured and the perms, just to make sure.

[nocturne flax]

Ok

[nocturne flax]

The selected role is the role with permission to create calls, basically everyone who registers.

The bot has administrative permissions on the server.

[rich nest]

Hm alright

[nocturne flax]

It just stopped working.

[rich nest]

I have to get ready for school, sorry, I got someone who can take over when they get a chance, hopefully it'll be fixed!

Have a good one

[nocturne flax]

🫡 👍.

[urban crystal]

Kick the public bot off the server and invite it again

[livid hearth]

Hello,

I have noticed that there are several individuals reporting the same issue recently. It appears that this is a known issue. I will forward this report to the developers. Thank you for the report. I apologize for any inconvenience this may cause.

[nocturne flax]

🫡👍 Thanks

[livid hearth]

nw, have a lovely day

[errant barn]

@livid hearth

Can u send me a ping of normal probot

I banned him

I wanna unban him

Uh

[livid hearth]

may you provide some screenshots of the dashboard please

[errant barn]

I need to unban him first

[livid hearth]

282859044593598464

[errant barn]

And add him again

[livid hearth]

@stone cloud

[errant barn]

Thx

[livid hearth]

nw

[errant barn]

@livid hearth

<@&675070424748654593>

[brave topaz]

you're already being helped, no reason to ping the support role

[errant barn]

Uh sorry ig

Gracias

[livid hearth]

is the bot online on your server?

[errant barn]

Lemme check

Yes

[livid hearth]

Did you try kicking the bot and then re-inviting it?

[errant barn]

I banned him then unbanned him

Then invited him

It used to work properly for me

Now it's like that

[livid hearth]

is there any other version of probot in your server ?

[errant barn]

No

Can u just enter to it

And check it then leave?

[brave topaz]

You can send me the invite to me via DMs

[errant barn]

@brave topaz answer my dms

[quick kernel]

I just did this but it didn't work

[urban crystal]

Can you send me the server invite link from DM so I can check it?

[tired plume]

I am having an issue with my premium bot. The normal pro bot works just fine but whenever I invite the premium bot it shows as offline and on the dashboard it doesn't even show that theres a bot in the server. I have tried kicking it and re-inviting, banning it etc. Ive used the bot for a couple years now with no problems. I'm not sure what happened. is there something simple I need to fix that I am just not noticing?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[primal escarp]

How to make it so when someone joins my server they get a role automatically?

[tidal flare]

On the dashboard, select auto roles

Enable it, and add the roles you want ProBot to add to new members

[fair violet]

Hello i tried to use the leveling system on voice leveling but no one gets a new role when they reach the voice level that i set to give when they reach the level is there anything i can do to make it work?

[ruby wraith]

Is probot still not working ?

It doesn’t on my servers 😔

[nocturne flax]

How do I delete messages from the bot in my personal dms

[flat basalt]

One by one

[vague niche]

<@&675070424748654593>

I wanted to ask for a new function for probot or an upgrade to one of the functions it already has.

thats possible?

🥹

pls

[grave breach]

Which command to show the level in probot?

[unkempt pine]

You can't delete messages in dms from probot, unless they are from yourself.

[unkempt pine]

^

[unkempt pine]

/top

[grave breach]

thanks

[unkempt pine]

Or /rank for yourself

[low quest]

i got premium 2 and there isnt a link <@&675070424748654593>

[fair violet]

I need help here rly bad

[vague niche]

<@&675070424748654593>

[primal escarp]

Thanks

Can I use the same way when someone boosts my server

[gilded elbow]

The bot has a limit to add auto response?

[long geyser]

Why is the disable role and enabled roles not working

When u disable a role u dont want it to respond for it it is still responding for it

@tidal flare

[wet haven]

is probot like providing very low xp to users?

how do I solve this

[crisp venture]

<@&675070424748654593> unsure who to ping for this matter:

I am scouting for a lifetime option for your premium plan here. Obviously, it would be no-brainer to go with MEE6; they are already offering a lifetime payment plan. But if you're keen on offering me one, I'd rather invest myself here.

Ping me back for response, thanks.

[low quest]

does anyone have a solution for premium not showing up? or getting a link for the bot?

[placid nymph]

Are the welcome images working now ⚰️

[ruby ferry]

Hey I Have Probot Prime In Our Server
But Its Giving So Slow Xp
Its Work Good Before But Now So Slow

<@&675070424748654593>

@flat spire