#support-en

1 messages · Page 207 of 1

brave topaz
#

Yep, it will work

tacit warren
#

Oh so it’s only probot that has a prob not prime

turbid warren
#

Guys we need it working ASAP

viscid sierra
#

Plss fix @stone cloud

deep harness
#

☝️

nocturne flax
#

Now it's dead

#

Ahhhhhhhh

deep harness
#

its not really fair to say some shards are offline when the free version is entirely down imho

sand cape
#

Hello

deep harness
#

im just wondering if i need to invest the time learning and setting up another bot so no time estimate is not good with it already being semi-non-functional before this recent outage

brave topaz
#

@nocturne flax spread false info again and you'll be muted

brave topaz
brave topaz
nocturne flax
deep harness
#

transparency into whats going on goes farther than the status you guys put up, being aggressive about it back isnt gonna help things either 🫶 im sure its frustrating for you guys, but its also frustrating for your users. i cant tell you how not fun it is to have to manually role everyone

brave topaz
deep harness
#

or that our support cmds are down

brave topaz
#

We're doing our best

deep harness
#

🫶 i get it, i do

#

even still some idea of an eta would be helpful

#

sorry you guys are going thru it

sand cape
#

Hello

#

I wanna buy probot prime

#

But I have iTunes

solid flax
fossil obsidian
#

Uh so i have a question if the bot was down till sunday will the weekly top reset with it?

solid flax
# sand cape How

Open the Probot website, access the server, and you will see "Get Premium Edition" in the general Cadecoly. That's how you can get it. (The image is in Japanese. Sorry.)

sand grove
#

i cant resist

#

pls fix probot

frank lagoon
#

iwanna buy premium through paypal but its not working

stark lantern
#

Why is probot off?

#

I need him

frank lagoon
brave topaz
stark lantern
brave topaz
#

We’re having some issues with PayPal atm

brave topaz
frank lagoon
brave topaz
#

Whats exactly happening?

stark lantern
frank lagoon
stark lantern
#

I hope you guys fix it soon

frank lagoon
#

even my card is supported and i have money in there

frank lagoon
#

and in my premium belling section says failed
and the other one is pending

#

now both failed

#

@brave topaz

brave topaz
#

I would contact your bank in that case.

frank lagoon
jagged abyss
#

i bought probot prime tier 2 but I didn't get anything

#

@brave topaz

twin isle
#

@modern sun ...

modern sun
brave topaz
brave topaz
#

This is a support channel

twin isle
brave topaz
brave topaz
jagged abyss
twin isle
#

@brave topaz thats a weird question can we get someone to help ??

brave topaz
#

Your language

jovial fossil
#

Question how long will the Probot remain offline because 2 days have passed since the announcement?!

random heart
fallen wind
#

I have the pro bot inside discord and it has the administrator and everything, at the beginning it worked for me, now it doesn't work anymore, it doesn't give me a welcome message anymore, please help me solve this problem

#

i cant even see my probot dashboard on the internet, it tells me to continue on discord

#

look

tiny heath
#

when will the bot be fixed? its been off and on constantly in my server

fallen wind
tiny heath
#

for the past few months

fallen wind
#

<@&675070424748654593> <@&336913504051265537> help me

sage flint
fallen wind
#

sorry

sage flint
west cradle
sage flint
tiny heath
#

like through the plans you guys offer

sage flint
sage flint
tiny heath
fallen wind
west cradle
# sage flint ^

This bot put us on a critical situation,
We have ongoing activity and money prize on our server but pro bot put us such a bad situation

#

Cannot even check list

#

:(

sage flint
soft ginkgo
#

Hello, I have a question. When will the bot be back?

tawdry otter
#

i have had to hand-cast the roles for 3 days?

exotic temple
nocturne flax
#

I may have to just set up a new moderation bot unfortunately. It's been down for 3 days..

nocturne flax
#

This is too much

#

My sr activity reduces to half

#

Logs are gone so I can't even track anything

austere rain
#

Just use dyno dduh

#

it's same no?

lean swift
#

SAD

ember geyser
#

I MISS PROBOT

#

💔

hushed mauve
#

Can anyone tag the Danny bot??

brave topaz
brave topaz
earnest osprey
#

Anyone know if premium bots (especially if you buy 1 now) will work since reg bot is currently under unexpected maintenance?

vital jewel
#

Just confirming, the bot is still down correct?

earnest osprey
vernal canopy
brave topaz
#

Because there are no updates theshrug

vernal canopy
mystic oak
#

Hello

brave topaz
brave topaz
vernal canopy
mystic oak
brave topaz
vernal canopy
vernal canopy
#

I think even something as small as that could be shared

deft ledge
#

Can't I add a premium bot at the moment?

vernal canopy
#

Realistically people are probably looking for alternatives now. We’ve been left in the dark for the past 48hrs

brave topaz
#

We are not preventing you from looking for alternatives.

#

If you want to use another bot, go ahead. But giving unnecessary updates won't help much.

vernal canopy
brave topaz
#

The update people want is "the problem has been solved."

vernal canopy
#

Right now, again, we have nothing

#

No estimate either?

brave topaz
#

Do you think people read the status channel? That's why we need to repeat the same thing everyday?

#

No estimated time, no. As stated, we're still investigating. If we knew what the problem was, it would already be solved.

brave topaz
deft ledge
#

2

brave topaz
deft ledge
narrow geyser
#

💀 Hello, are you changing anything on the server and leaving us bots?

brave topaz
#

?

ornate crypt
#

Hmmm

#

If I bought premium tier 1 will it work? @brave topaz

brave topaz
#

Yes

ornate crypt
rigid minnow
#

i havew a question

nocturne flax
#

Guys i need help, probot got bug. When i click "continue to discord" and authorise, after these steps, the screen still show "continue to discord", so i cant do anything else.

rigid minnow
#

how much is premium? and is it a monltyh pyment or is it a one off payment?

nocturne flax
rigid minnow
#

😔

nocturne flax
#

ahh

nocturne flax
worn burrow
#

Hi Dymidless, I already have the probot on my server but I am receiving the same error. I have checked the status channel and understand that if I subscribe to Tier 1, my bot will begin working again, is this correct?

brave topaz
#

That's correct

worn burrow
#

Okie Dokie. Thanks Dymidless. (Youre doing a kickass job by the way).

#

Folks need to read the status channel and check the pinned messages on here... Might make everyones life alil easier.

#

@brave topaz One more question on this. Will this also resolve the welcome message situation and having a picture?

brave topaz
#

Nope

worn burrow
#

Roger that, so all this does is resolve the bot connecting to the server issues.

#

Gotcha!

deft ledge
#

Should I get a refund if I just bought Tier 2?

brave topaz
#

You can request a refund, yeah

deft ledge
#

Where do I proceed with the refund?

zinc moss
#

Heyy

#

Why i cant use probot in many server?

livid quiver
#

Hi

#

.

hidden grail
#

I reported on a user since yesterday still no response

livid quiver
#

ProBot Premuim Tier 1 I Can Change The Image ?

brave topaz
nocturne flax
#

why i can not speek in #support-ar i am a star pro bot and i need pro bot because i am from iraq and i not speek english

brave topaz
brave topaz
nocturne flax
hollow widget
livid quiver
brave topaz
#

English only

muted girder
#

seems like this is a resource issue for the free bot

livid quiver
brave topaz
livid quiver
nocturne flax
muted girder
nocturne flax
empty canyon
#

I've signed up for ProBot Premium and I still don't have it

deft ledge
brave topaz
#

One second

empty canyon
#

The ID account that he didn't get
ID :1169774298400034866

pulsar bear
teal lion
#

Hello I'm getting "pro bot the application did respond" in discord. Anyone know why?

teal lion
#

Thank you

sacred badger
#

The bot is not working on our server.

livid quiver
#

I can’t Pay by use Apple Pay Bruh

narrow geyser
#

💀 Shorter My phone? I mean, the bot was working and how did you close again?

frigid jackal
#

@brave topaz

#

@tidal flare

#

I can buy premium for a server that i am not the owner ship of it?

vivid heron
#

can anyone help i have trouble with this

stray ibex
#

when will the bot work?

stray ibex
somber aspen
frigid jackal
#

Ty

#

Btw its working rn? @brave topaz

#

The premium tier 1

brave topaz
frigid jackal
frigid jackal
#

Why i cant pay with " PAYPAL "
@brave topaz

#

@brave topaz

livid quiver
burnt nexus
brave topaz
#

Can't you guys use another payment method? @livid quiver @frigid jackal

burnt nexus
#

It’s js

#

It says that when probot is offline

livid quiver
lean badgerBOT
lucid spire
#

is the bot broken??

frigid jackal
#

and how

flat frigate
#

is there any eta when the bot will be back?

frigid jackal
#

ok

lucid spire
#

wait so if we buy premium will the bot issues stop?

deft tide
#

Mine says I need to set it up again too but won’t set up

brave topaz
#

Yeah

#

But not premium tier 2

lucid spire
#

nvm found it!

frigid jackal
#

@brave topaz

flat frigate
brave topaz
flat frigate
frigid jackal
#

i can put the premuim in 2 servers? @brave topaz

#

the tier 1

brave topaz
#

You'll need to buy two different subscriptions

frigid jackal
#

oh

undone forge
#

en support is opened?

brave topaz
#

Yes, as you can see

undone forge
#

where is ar support

brave topaz
undone forge
brave topaz
#

There's nothing else to say

brave topaz
# undone forge why?

Because we won't be here repeating the same message for everyone who doesn't want to read

brave topaz
#

Say that again and I'll mute you. I hate when you guys spread false info.

#

We won't tolerate that

#

As you can see the premium version is working

#

Go ahead and buy it if you want the bot

#

Or be a developer here and try to fix it

#

You'll see how easy it's

#

You just think it's like pressing the restart button

#

Well no my friend

#

That's not how that works

pale dagger
austere dagger
#

Has ProBot been sold? Because by looking at the developers accounts and their account creation dates they don't seem like the original owners of ProBot to me I mean in 2023 @brave topaz

shadow stump
#

bot is not working at all already 2 days

brave topaz
austere dagger
lean swift
brave topaz
#

Dyno and ProBot are owned by the same company and maintained by the same engineers. 😄

brave topaz
brave topaz
#

Yeah

#

True

shadow stump
brave topaz
#

No estimated time

lean swift
#

how do i find my bot id

austere dagger
shadow stump
brave topaz
brave topaz
merry wagon
#

Hi the bot still doesn't work?

shadow stump
tranquil laurel
#

yo probots offline

brave topaz
#

English only

worn terrace
#

Hello, I’m trying to configure my server with @stone cloud but it keeps saying that my server needs setup when it already has

brave topaz
tranquil laurel
#

Alr

shadow stump
#

thats just a bug I would say

brave topaz
#

It's a service outage

worn terrace
#

Well thanks for the info

terse spire
#

pro bot is offline

lone kraken
#

look at pinned messages

final tartan
#

When the probot does it work again?

sand grove
muted girder
#

i prefer the logging with probot but it is what it is at this point

delicate forge
#

My bot is not working

#

Why?

sand grove
muted girder
delicate forge
#

What

muted girder
sand grove
#

itll piss them off

muted girder
sand grove
#

i cant do it to mine dude

final tartan
#

Add chat-br

muted girder
#

in my situation again i had a previous leveling bot which retained a ton of records luckily.

#

love probot but it clearly seems to be struggling with resources lately not just this recent issue. perhaps when its given the proper resources by the dyno team who now devs it things will get better.

thick glade
#

Hello

#

I cant access to the Probot dashboard

muted girder
thick glade
muted girder
thick glade
muted girder
thick glade
#

Mhm.

daring bronze
#

Can i buy a perm bot with credit?

gentle shadow
brave topaz
#

Please follow the channel topic

fresh tundra
#

How can we purchase the Prime version if PayPal and international payment are not available in my country ?

empty canyon
#

@brave topaz what is about premium tier 2

gentle nacelle
#

wont let me inv premium bot

lean badgerBOT
empty canyon
gentle nacelle
fresh tundra
scenic slate
#

bot is off?

sage flint
echo palm
#

bot is off?

heady cedar
#

The bot works on some servers and does not work on other servers. Is there a reason other than maintenance?

heady cedar
muted girder
#

needs more resources, and those won't be pulled from premium resources what it really looks like

jagged abyss
fluid basalt
#

Why is bot not working

#

I demand answers

#

My people are going insane…

wanton bolt
#

yes my bot isnt working

#

it keeps saying that the application isnt responding

fluid basalt
#

😭

#

Who’s the owner I demand a word with him.

scenic lantern
#

<@&1044240344461627432>
dnd Offline Bots: We are aware that some of our shards are offline. We have informed the team and they’re working on a fix. We apologize for the long inconvenience this experience caused and appreciate your patience.

Any further updates will be added to this message.

velvet hound
#

still down its been like 10 days and is there no fix that i can do?

jade grove
#

what cmd to change prefix ?

#

<@&675070424748654593>

cloud wedge
tepid flume
#

Is the bot down or anything? because the logs and the welcomer messages are stopped

tepid flume
cloud wedge
tepid flume
cloud wedge
#

Yep

tepid flume
#

BRUH

gilded bobcat
#

incorrect

fervent vale
#

? I see one 2 days ago?

tepid flume
#

Need to find new bot then

cloud wedge
gilded bobcat
fervent vale
jade grove
#

#rank

lean badgerBOT
tepid flume
cloud wedge
fierce crypt
#

I've setup probot many times already and now when i access it (even for a server i've already edited probot on) it shows this message. Whats happening and how do i fix it?

fierce crypt
cloud wedge
#

That is their offcial "fix"

fierce crypt
cloud wedge
#

Don't use Dyno, owned by the same company

fierce crypt
#

Nah i have my own custom one

cloud wedge
#

Despite the fact that Dyno is working rn and, allegedly, run by the same team

fervent vale
viscid girder
#

is there any update on the issue with probot being offline?

fierce crypt
fervent vale
viscid girder
#

are there any good alternatives in the market rn?

fierce crypt
viscid girder
#

thank you!

fervent vale
frank fractal
#

are there any good alternatives in the market rn?

cloud wedge
frank fractal
#

Ok ty bro

cloud wedge
#

♥️

viscid girder
frank fractal
cloud wedge
#

They had just asked the same thing lmao

viscid girder
#

no they literally copied my message word for word

cloud wedge
#

I mean at the end of the day, they got the answer they needed so 🤷‍♂️

#

Man I should apply for the mod team

All they do is sit in this channel and tell people to speak English and tell them to buy the premium bot

gilded bobcat
cloud wedge
#

They said earlier that Probot was owned by the same company that owns Dyno

#

And Dyno is up rn

viscid girder
cloud wedge
#

Yeah Dymi is also a mod for Dyno too lmao

#

Convenient

#

Sent the wrong one Oops

gilded bobcat
# cloud wedge And Dyno is up rn

i mean it's not the same bot and prolly not running on the same exact servers. like instagram and facebook are owned by the same company but can independently go down

viscid girder
#

power modding plus getting mad at your userbase for complaining that your bot is literally unusable now is crazy

cloud wedge
#

Probably

But more over the fact they can keep Dyno running but Probot goes down for days on end about once a month

gilded bobcat
#

tons of people use it for moderating servers, misha. that's kinda important

gilded bobcat
#

server i admin for has had to go to users manually requesting roles

#

until we switch to a different bot

#

and we don't get any logging

#

why are you a shill

cloud wedge
#

I use it for auto roles and psudo commands

About to replace the roles with Sapphire

And the fake commands, we use the auto responder to specific words like "!EOF"

I'm running a server that's for tech support on a program, and we have the fake commands to quickly link users to the faq page for their issue

So you send !EOF and the bot goes "The EOF issue is fixed by doing X, you can read more here:"

viscid girder
#

he's not crying buddy, just stating his experience

gilded bobcat
#

"this product isn't working and we need it"
"why are you crying just research and transfer completely to another product"

cloud wedge
#

The only reason I don't use sapphire for the auto responder (or just actual custom commands) is because you can only have three without paying for more and we have about 15 faq pages, each with a trigger command

wintry mural
#

I have a problem. I have not been able to add Premiere Boot at all for 3 months.

tawdry fiber
#

This is peak support from the mods

cloud wedge
#

Well the admins would tell you to go to #support-ar but it's locked so 🤷‍♂️

I guess you're SOL

Here's your fix #support-en message

tawdry fiber
#

No communication, no updates, nothing

stable zenith
#

How much longer

tawdry fiber
cloud wedge
#

For anyone curious, the last message in #support-ar before they locked it just says something to the effect of "we're aware of the issue and are working on it."

gilded bobcat
stable zenith
#

Oh hell nah I can’t wait that long for my welcome bot

cloud wedge
stable zenith
#

Yea

cloud wedge
#

Hey I said allegedly!

cloud wedge
#

I haven't paid to find out lmao

#

I'm just here to let everyone else know that apperently that's the solution

viscid girder
#

its not

#

its marketing

gilded bobcat
cloud wedge
#

(I should state that I am strongly against paying for it and I'm trying to show people straight up that this is extortion)

#

I'm talking with my dev team about making our own bot because we only use it for two specific things

simple pilot
#

It's not good for the bots reputation

viscid girder
#

how hard is it to make a custom server bot

simple pilot
#

Am alr planning to switch the bot

cloud wedge
#

Not even moderation, it's a support server for a program

We don't have a community or anything, so moderation hasn't been a problem

viscid girder
#

true

cloud wedge
#

People show up, they get help for the issue, they leave

It's just easier to have a discord server than a forum or github issues page (which we also have but you get me)

#

Self hosting probably wouldn't be a problem for us given the program we have

viscid girder
#

i'd love to vibe code a fully open source competitor to all these paywalled cash cow bots

cloud wedge
#

The biggest problem is that the more people using the bot, the more stress on the host

gilded bobcat
#

"vibe code" lmao that's a way to speedrun security issues

cloud wedge
#

Which is why they turn to paid stuff to pay for that hosting in the first place because it eventually outgrows your little house server

sinful oracle
#

any solution ?

#

ok thanks

cloud wedge
#

I'm pretty sure most people aren't going to see that and think "Wow I should pay for it"

#

Hopefully

gilded bobcat
#

they're making a point

cloud wedge
#

I guess I should be more blunt that it's allegedly

pliant cove
#

You will get banned

#

Your account will

#

(❁´◡`❁)

cloud wedge
#

Oh no

Banned from probot

#

Whatever will I do

pliant cove
#

What's the point of promoting another bot here tho

gilded bobcat
#

that probot's broken??

cloud wedge
gilded bobcat
#

people are looking for alternatives

pliant cove
cloud wedge
#

Hey no promoting, you'll get banned 🤪

pliant cove
#

Did i say something? 🧐

#

XD

#

😭

#

the f*ck?

#

Oh am i?

cloud wedge
#

👁️ 👁️

broken yoke
#

my probot is offline could someone help

#

lol

#

damn alr

gilded bobcat
#

ohhhh you're this brand of loser

cloud wedge
broken yoke
#

what fr

#

lol

cloud wedge
#

The official fix: throw money at it

gilded bobcat
#

lmao deleted themselves saying slurs

cloud wedge
#

Someone in #chat-en confirmed that buying premium did not fix the issue btw

tawdry fiber
#

Lol

past urchin
#

So I just added probot, regular, to my backup server. And it’s working, not a problem at all. But in my main server that I use it for it’s down? It’s not making sense

chrome pulsar
#

Hello, why is the bot not working?

cloud wedge
#

There is a fix

zenith tangle
mellow pagoda
#

I need to pay to do it

#

?

chrome pulsar
#

My server has out hundreds of problems.

past urchin
cloud wedge
brisk sentinel
#

Hi, could the error message "You need to set up the server first" also be related to the offline issue? My server has actually been set up for quite a while, but I currently can't access it.

cloud wedge
past urchin
chilly saddle
#

Is there a new bot?

pliant cove
brisk sentinel
chilly saddle
#

I mean probot LOL the on in my server is down and doesn't look the same as @lean badger

chilly saddle
cloud wedge
chilly saddle
#

Haha...I am switching bots.

tepid wing
#

lol shutting down bot to make us pay

#

ret@rded dev team

chilly saddle
#

I have had probot in my server for YEARS but it just stopped and we slowly moved away anyway so bye for good I guess 😢

tepid wing
#

yeah same

cloud wedge
#

Anything other than Dyno! It's owned by the same people

#

There's a website for MEE6 alternatives that can also be used to find good probot alts as well

tawdry fiber
#

Let’s start a Revolution. Everyone move to a different bot, to send a message to the dev team

atomic crypt
pliant cove
versed quartz
#

So the bot isnt working inless we pay now wtf😒

cloud wedge
#

Yep!

versed quartz
#

Thats crazy

cloud wedge
#

And if you don't pay or say it's a scam, they yell at you

#

Look at this great customer service

shadow copper
#

Hi

hot crow
cloud crescent
sly sky
#

p

#

c

hot crow
#

It's not a scam - it's just offline right now

Telling people to pay for premium to fix it - is the scam

cloud wedge
#

Bro the bot dies at least once a month

#

And their solution?

hot crow
#

Becausw the servers are shite

cloud wedge
#

"pay for it"

hot crow
#

Nothing to do with the owners

#

They've not said anywhere that buying premium fixes it?

cloud wedge
#

They actually have!

hot crow
#

Oh

#

Well then yeah that's bs

shadow copper
#

What is the solution to this problem?

hot crow
#

And they shouldn't be saying jt

candid sage
#

hhhhhhhhhhhhhhhhhhhhhhhhhhh

hot crow
#

However - they're probably just fixing premium servers first

candid sage
#

nop

hot crow
#

Bots work on shards

cloud wedge
#

Well here's the issue

#

The premium ones also are down

#

But they still shill out

haughty glacier
#

The pro bot is offline is down on my server

cloud wedge
#

That you need to buy it first

shadow copper
#

What is the solution to this problem???

haughty glacier
hot crow
cloud wedge
haughty glacier
hot crow
#

Thete is no fix right now

#

The bots are offline for alot of people - but not everyone

#

Clearly the premium servers have been prioritised as they have accepted money for it

#

The free servers will come with time

cloud wedge
#

The free servers go down monthly dude

hot crow
#

Again - prioritised doesn't mean fixed

cloud wedge
#

The last time it was down was for about a week

hot crow
#

So I dunno

worn burrow
#

They have literally posted this hundreds of times per day lol

lean badgerBOT
worn burrow
#

Chill the hell out.

hot crow
#

Because people just attack them and they don't have a fix lol

cloud wedge
#

Shill detected

worn burrow
#

Anas — 4/3/2025 12:27 PM
@Status
dnd Offline Bots: We are aware that some of our shards are offline. We have informed the team and they’re working on a fix. We apologize for the long inconvenience this experience caused and appreciate your patience.

Any further updates will be added to this message.

#

You cant see the last sentence?

hot crow
#

If you spent money on it get a refund from your bank simple as that

worn burrow
#

"Any further updates will be added to this message"

cloud wedge
#

Look at the guy who bought premium

worn burrow
#

They were rather clear with it.

cloud wedge
#

Point and laugh

worn burrow
#

Clearly they dont have any updates lol

hot crow
#

Who?

worn burrow
#

It will be posted there haha

hot crow
#

I dont have premium 😂

worn burrow
#

Bot works just fine on my server.

hot crow
#

Im just not throwing a tantrum like a kid

worn burrow
#

Has for years lol

cloud wedge
cloud crescent
#

Hi premium user

hot crow
#

You're an actual fool 😂

worn burrow
hot crow
#

Little kids man

worn burrow
#

Like me not having to throw a fit in this channel

cloud wedge
#

Fell for the trap

hot crow
#

Bro shut up 😂😂

worn burrow
#

lol

hot crow
#

You pay so you get prioritised seems pretty simple to me

worn burrow
#

No scams here.. ive had a premium bot for years.. works just fine.

#

Stop being poor and get a bot that works?

tawdry fiber
#

🤓

cloud wedge
#

Bro that's not something you want to admit to lmao

#

Man admits he's never touched grass or a woman

hot crow
#

Go home and cry to ur mom

cloud wedge
#

I'll pray for you

hot crow
#

Ur boring

cloud crescent
#

Now shut up

worn burrow
#

Grass is overrated.

tawdry fiber
cloud wedge
#

🙏

sullen knot
#

Why is the bot offline?

hot crow
#

No idea

tawdry fiber
worn burrow
#

Yea maybe build a server that doesnt depend on your bot...

cloud crescent
#

Hey any recommendations

worn burrow
#

Thats a thought?

cloud wedge
tawdry fiber
hot crow
cloud crescent
#

Just a bot that can basically do everything

worn burrow
#

Im not on anything lol. Im responding to these kids in here throwing a fit because probot is down.

#

When there are literally thousands of bots out there.

cloud wedge
#

I'm not crying lmao

I'm pushing other people to be aware of the scam and what bots to use instead

worn burrow
#

When you can just build your server better so you dont "depend' on a bot.

hot crow
#

It's not a scam tho is it?

worn burrow
#

Yea theres no scam lol

hot crow
#

Its just offline

worn burrow
#

None.

hot crow
#

And they've saidbwhy

#

Seems pretty fair to me

worn burrow
#

Its offline in some servers, online in some servers.

cloud wedge
#

Shut up shill

#

Go talk in the pay to win server

cloud crescent
worn burrow
#

Man talks about others not touching grass, but hes got all the time in the world on here bitching at people lol

hot crow
#

Im clearly not premium tho?

worn burrow
#

Oh but they are.. in fact so much so that we get our own chat and server rep.

#

So whine more commoner.

cloud wedge
#

Homeslice it's Saturday?

worn burrow
#

lol

cloud crescent
#

Premium is for upgrade, but not USING the bot

cloud wedge
#

"all the time in the world" bro it's the weekend

worn burrow
#

Its 80 bucks a year LOl

gilded bobcat
worn burrow
#

yall act like its hundreds of dollars lmfao

cloud wedge
#

I'm waiting for the tornadoes to pass so I can get groceries lmao

hot crow
#

Don't get caught in one, would be a shame.

#

Later gamers

cloud wedge
worn burrow
cloud wedge
#

"order groceries" says the guy who pays for premium

main ridge
#

@worn burrow

cloud wedge
#

They're not gonna fuckin deliver in a weather emergency

worn burrow
worn burrow
#

lol

royal sequoia
#

Wtf do this mean😭

hot crow
cloud wedge
worn burrow
cloud crescent
#

Stop being poor is just like stop being deaf, stop being blind...

worn burrow
cloud crescent
#

Just wtf

gilded bobcat
royal sequoia
worn burrow
plain galleon
delicate geyser
#

Hello, looking for some help with ProBot on my server. I've used ProBot on my server before and now it tells me it requires setup, even though I've used it before, I just wanted to change up some things on the dashboard.

gilded bobcat
#

it's down

cloud wedge
worn burrow
#

Then dont.. noone told you to buy premium lol

worn burrow
#

What makes it a scam?

gilded bobcat
gilded bobcat
worn burrow
worn burrow
cloud wedge
#

Because you bought premium

#

That's why it works

worn burrow
#

Ive had premium lol

gilded bobcat
cloud crescent
#

Just don't argue with this guy

worn burrow
#

Oh I do, I do.

hot crow
#

Clearly neither do you 😂😂

gilded bobcat
worn burrow
#

Exactly when yall going to realize im trolling lol?

hot crow
cloud wedge
#

I love the backpedal

delicate geyser
worn burrow
#

Bunch of kids on here I swear lmfao

cloud wedge
#

"I was only pretending to be stupid!"

worn burrow
#

Oh no I wasnt pretending.

#

Im pretty damn stupid.

cloud wedge
#

"I'm only trolling! I'm not really thinking this!"

gilded bobcat
hot crow
#

😂😂😂

worn burrow
#

More lies lol

gilded bobcat
#

anyways it was fun talking to yall im gonna go set up a different bot byee

worn burrow
#

.

#

.

#

.

cloud wedge
lean badgerBOT
#

:white_check_mark: misha.kozlov_ banned from the server! :airplane:

main ridge
#

@worn burrow

#

I heard that the motor is on vacation. Is this true?@worn burrow @worn burrow @worn burrow

sage flint
#

Do not chat here.

#

This is support channel

cloud crescent
#

I need support

arctic mauve
#

probot is offline

#

what

cloud crescent
#

Tell me, why

#

Why the bot is offline

sage flint
sage flint
cloud crescent
#

Then where is the reason

#

I didn't see any reason

sage flint
#

Reason for what?

cloud crescent
#

Reason of offline

hot crow
#

It literally says shards are offline

#

Read it.

sage flint
plain galleon
cloud wedge
#

One of the admins once told me that the actual devs and the mods here in the server don't have any real communication

plain galleon
#

And it would be nice to know why some shards are offline. (I'm gonna be frank, it's been a long time since I worked with shards, and I do not remember what they are, so idk what possible reasons can be)

cloud wedge
#

So in all honesty, the admins/mods/whatever you want to call them probably don't have a real answer

#

Like they are doing the best they can

#

But they're probably just as in the dark

atomic silo
#

Delete the bot better if you are not going to fix it 🗣️

cloud wedge
#

Other than that one that pushes people to pay for premium and they're the only admin/mod/whatever I've seen do that

plain galleon
pine magnet
#

when the bot will come online again?

sage flint
cloud wedge
#

But yeah the shard issue has been an issue for a while now

sage flint
#

If you guys wanna chat about it, please move to #chat-en
This channel is not meant for chatting

main ridge
#

@sage flint @sage flint @sage flint

cloud wedge
#

Because clearly this one is starting to fail

Or is it failing because they're in the process of reworking it?

slow knoll
#

hello guys

#

why probot not weorking

#

its ofline

main ridge
#

@sage flint @sage flint

#

I heard that the motor is on vacation. Is this true? @sage flint @sage flint @sage flint

plain galleon
# sage flint Sharding is basically splitting bot hosting into partitions. There’s ongoing iss...

Can you then please at least ask them for a timeline. Every dev team I've worked with was able to give a timeline for any issue, so that should be possible here as well. Or give at least a status for whether they have located the issue and are working on a clear target. Those are things I need to know, since this bot is the core of my server, and because it is, I currently can't get any more server members, which is kinda killing me as a content creator😅

plain galleon
plain galleon
sage flint
# cloud wedge As a quick question cause I think it's support related Is there any chance that...

I don't think so, unless the issue turns out to be so serious that it will be required. At this point, all of our bots (free version, premium bots) use pretty same sharding system, and it is still working for premium bots. Of course, the public bot is much larger and demanding to host because it supports a much larger number of servers and users. Perhaps that's where the issue came from, that too many hosted servers and the public bot couldn't handle it and the premium bot works because it supports fewer servers. Anyways, we’re still working to bring the public bot online and make it stable as it was before

slow knoll
slow knoll
slow knoll
cloud crescent
#

Issue still not yet serious???

sage flint
sage flint
cloud wedge
sage flint
main ridge
sage flint
sage flint
spare beacon
#

bro

#

WHERE is probot

plain galleon
spare beacon
plain galleon
cloud wedge
#

I would consider the sharing issue to be serious as this happens on a frequent basis and for long periods of time

supple raptor
#

Offline for almost 2 days now?

spare beacon
#

n when i can transfter credits ?

plain galleon
cloud wedge
#

And with a wide amount of people affected

supple raptor
#

This is very serious and no annoucnment on it?

plain galleon
sage flint
supple raptor
#

Still no update on it or any cause found nothing after 2 days

cloud wedge
oblique basin
supple raptor
#

Oh wooooow

spare beacon
cloud wedge
#

Anywho I'm backing out of this channel, I have chores and housework

Have a good one lads

spare beacon
#

like new acc

#

yk

sage flint
supple raptor
#

Time to find a new bot to use i suppose

zealous salmon
#

Anyone else having issues with probot not welcoming members to the server or whenever they leave server?

oblique basin
spare beacon
cloud wedge
plain galleon
#

@sage flint, sorry for the ping, but would you be able to point me in the direction of a fix for not being able to get premium?

sage flint
# spare beacon huh why?

Because transferring credits on new account is blocked for 30 days staring from date when you create an account

dusk oak
#

please set probot status to online

plain galleon
plain galleon
#

The pop-up opens, and then closes without any interaction

west portal
#

Is probot down? im just getting interaction failed on everything

zealous salmon
#

lmao

potent patrol
#

Bruh 3 days that probots been down

plain galleon
potent patrol
#

The devs are picking their cracks

sage flint
# plain galleon PayPal

PayPal may not be working for you at this time due to too much activity from us. A lot of people have purchased premium etc via PayPal and we also made some refunds and they limited us. Try later or use credit card

plain galleon
sage flint
#

Unfortunately not

plain galleon
#

Guessed so, but couldn't hurt to ask :)

sage flint
#

Ofc

plain galleon
#

Okay, then thanks for your time and help, and please, ping me as soon as you know any sort of timeline :)

sage flint
#

You’re welcome

shadow copper
#

Hi

limpid oracle
shadow copper
#

Solve the server setup problem and what is the solution?

shadow copper
#

How long will it take?

sage flint
shadow copper
sage flint
#

There’s no estimated time

velvet sleet
#

What is mean (rep)

lean badgerBOT
shadow copper
#

I know how to solve Pro Bot problems. It does not take 6 hours to solve them

shadow copper
#

@sage flint

flat barn
#

Hello! ~ o 3o
Is there any way that we could get an update on whether or not they've at least found the problem?
I know you're probably getting really frustrated with everyone else's frustration on the issue, (especially since I know a lot are breaking some of the rules in a way) but a lot of people rely on Probot for many things in their server, and some even pay for it, so I feel we at least deserve an update since its taking a few days now.. ; u ;

gaunt oracle
plain galleon
#

And I also asked whether they found/isolated the problem yet, but don't recall getting an answer to that.

snow jewel
waxen warren
#

offline

gaunt oracle
snow jewel
gaunt oracle
#

NICE

plain galleon
snow jewel
#

Although it's been like 49 hours

#

Insane

shadow copper
snow jewel
shadow copper
#

Why

waxen warren
#

@shadow copperthey fixing

uncut pier
#

Any updates yet

nocturne flax
rich nest
#

?

#

Odd

plain galleon
acoustic sun
#

can someone help me

#

ProBot isn't working

gloomy lodge
#

any news ?

plain galleon
plain galleon
terse notch
#

is anyone having this problem on the servers i manage probot isnt working? please ping me when you guys reply <@&675070424748654593>
thank you!

brave topaz
#

Read the messages above yours

nocturne flax
terse notch
safe heart
#

Hello, does probot have this feature?
e.g: You don't have any role and you write something in #x then it automaticly gets deleted, unless you have the 'verified' role

plain galleon
burnt frost
#

Is probot not working or som

west bobcat
#

hello, ProBot is offline on my server, why? it not welcoming

#

i kicked it, invited again, still offline

rose oyster
#

Bots down for the 10th day in a row. Time to switch!

west bobcat
#

i see it online on other channel

lilac kettle
#

provost ass

#

probot

#

is ass

west bobcat
#

that ass is here online too

plain galleon
west bobcat
#

what you mean "shards"

viral stone
#

I have added a pro bot to my dc server but it is offline all the time, I can't wake it up with a command or from the website and I keep getting a message on the website to add a bot to the server but it is added to the server, I am sending a screenshot in the attachment

untold elk
#

I'd cry if I was a moderator here, too many people asking the same questions. 😭

lost surge
#

p

plain galleon
# west bobcat what you mean "shards"

It's a way to spread the load of the bot. I'm not in the best position to explain it though, but it's just so that the bot won't be overloaded too easily.

leaden cloak
#

My probot is inactive. Its been on my server for a while but never wanted to use the server before now

leaden cloak
#

oh aight

leaden cloak
#

yeah yeah sorry

#

2 hours 😦

plain galleon
leaden cloak
#

since last update

#

heard anything new?

plain galleon
leaden cloak
#

3 DAYSSS?

#

:(((

hallow jewel
#

damn

elfin gazelle
#

Why

#

Pls Turn the bot on

leaden cloak
#

nothing to do then?

plain galleon
# leaden cloak heard anything new?

Last I got was that they'll try to get a timeline, but that's all. We don't know whether they've isolated the problem yet or anything. . .

dense ibex
#

guys in my server probot not working why?

plain galleon
leaden cloak
#

goddamnit

plain galleon
plain galleon
plain galleon
# elfin gazelle Pls Turn the bot on

If only it was that simple! 🤔 Why have they not done that yet?? The perfect solution to a problem!
-# Please read this with all the sarcasm in the world, cuz it's NOT this easy

dreamy temple
#

When can it be online

plain galleon
hearty onyx
#

Guys I have a problem when I invite probot it joins but it is ofline

sterile spruce
#

Hey um, in case it hasn’t already been said 37172727389371 times, the bots down 🤭

I’m sorry I could’t help myself 😭

plain galleon
nocturne flax
#

Someone has an alternative to Probot? Most important feature for me was that it gave an automatic role to newcomers

plain galleon
plain galleon
hearty onyx
spare beacon
plain galleon
# hearty onyx Why are you mad at everyone
  1. There's a channel called #status where it's been said that some shards are offline
  2. There have been offline shards for the last 3 days
  3. People ask the same question without using their brains, and actually looking through the channels to see whether there is a central space where updates on the bot status will be given
  4. The same question gets asked every 10 seconds now, and there's no one that cares to read 2 messages back. .
plain galleon
plain galleon
flat zinc
#

is pro bot prime online but free one offline ?

plain galleon
# flat zinc is pro bot prime online but free one offline ?

Yup, premium is a less used bot, which means that the shards are dealing with less load, so it seems. So premium has stayed mostly online, as well as some "lucky" non-premium shards :) (If that's how the whole shards bit works. Pls confirm with an actual mod if you want more accurate information)

plain galleon
raven basin
#

This person made a fake pro bot which caused me and several other people to get robbed. Please allow me to get my credit back. @glacial nimbus

flat zinc
sage flint
minor hedge
#

Anyone else having issues with the Dashboard rn?

plain galleon
raven basin
flat zinc
minor hedge
tidal mulch
#

The Pro bot is by me offline

sage flint
plain galleon
tidal mulch
#

The bot is off wye

plain galleon
plain galleon
sage flint
tidal mulch
sage flint
#

No eta for that yet

tidal mulch
prime folio
#

The longer the maintenance takes, the more we need the bot?

chilly saddle
chilly saddle
raven basin
#

I was robbed and scammed by a fake Probot @sage flint

prime folio
#

I don't know, I want to know when they're coming back.

sage flint
chilly saddle
raven basin
#

@sage flint
Its hem

sage flint
#

We’re not responsible about user’s own credits

#

We do not take responsibility for what you do with your credits and who you send them to

raven basin
#

How do you do nothing? @sage flint
It is supposed to be

sage flint
#

No

raven basin
#

I don't know him He designed a fake pro bot and I entered thinking it was the original pro bot

#

He stole from me. 970m @sage flint

tidal mulch
#

Ok

sage flint
gaunt moat
# raven basin

It’s not their fault you got scammed, unfortunately they couldn’t do anything if they wanted to

untold elk
#

I swear some people act like bots.

sterile spruce
untold elk
#

Exactly.

#

Half of these profiles just seem so trolly, I don't know how most of them are server owners. 😅

uncut pier
#

Hi guys!

rare rose
sage flint
untold elk
#

😭

rare rose
untold elk
#

Yez I believe it will be zaved.

rare rose
sage flint
#

My pleasure

viral bison
#

Is there a specific time for the bot to come back?