#support-en
1 messages · Page 206 of 1
slowmode.
Hello, please send me a screenshot of your config
No needed, just do not chat here, this channel is meant only for asking questions and getting help about ProBot
👍
in the dms or here?
is the dashboard issue linked with bot being offline right?
here
ok
oh okay that explains
oh the bot is offline right now so i cannot access the configuration on the website. can i come back to you once it is back up?
Sure
ok but mine is offline and i can't manage my bot
it's from #status
Offline Bots: We are aware that some of our shards are offline. We have informed the team and they’re working on a fix. We apologize for the long inconvenience this experience caused and appreciate your patience.
since 12 days
i have looked it
So where's problem?
there is no solution ? because i can't manage my bot & i need to
As the status message says, we have an ongoing issue that makes the bot offline on some servers
you have to wait until we fix it
?
ok 😦
hey quick question does the leveling system give different points depending on if you're alone in a Chanel or with friends?
Hey there, im trying to set up a leaving sever channel so we can see who leaves our server. Whats the best way of doing that aint used these bots much?
Can I get help? I went in some of my servers and it says probot is offline
Just gotta wait. Happened to me too
It so annoying now logs don't work and my staff are going to take advantage of deleting it
I can also see if they delete it because of vencord
I’ve had to be death staring the audit logs and turn back on the welcome thing now. I’m just a mod though so it doesn’t affect me too much
Lucky
I’m the only person who understands bots on the team so I’m just waiting now
lol
@frail matrix
Yup
On all servers?
Okkay thank you man
My pleasure
my probot wont work anymore
@grizzled berry
P
Will re-doing all the set up work, or no?
This bot seems to be down every couple of weeks it’s weird that it keeps going down all the time
When is the bot coming back online
Am I the only one?
Man, what's wrong with Discord bots lmao 🤣
MEE6 - Everything Paid
Sapphire - Great but has limits + No Levelling
Arcane - Levelling Limited
Carl Bot - Outdated + Levelling Paid
But ye i dont understand for everyting we need to pay, thats sucks 😰
DIY? What'd you think?
Yo probot is down no commands are working nothing is work
probot is shutting down
Why this message isnt published?
i mean, it is announcement channel right? that message is not published
<@&336913504051265537> <@&675070424748654593>
PROBOT IS COMING TO AN END RIGHT
Brothers, the bot is under maintenance. The maintenance will be over soon and it will work again. We will not have to restart it every now and then. If you need any commands, enter the Command chat.
read it man. DND them
Womp womp
Wait, what does womp womp even mean? 🤔
it means they got banned 😭
😲 Understood!
Question: I have had probot as my welcome bot for a long time now. On multiple servers it is currently acting like its never been activated, stating it requires setup. Do you know why this is happening? Initially I unchecked all its permissions and then gave it a bot roll and added the permissions I want it to have, could this be the issue? I dont want it to have admin permission.
I gave admin permission for ProBot, just have a try.
I worry that someone could use that as an exploit to shut my server down. Its me being paranoid and im sure you have security measures that prevent this but I dont think it needs admin permission to do its job, which is why I have never given it access.
upon reading above it seems probot is having issues, maybe I am experiencing a similar situation and should just wait it out. Although mine went down on march 23rd and is still not back....
nope
ProBot is down since yesterday. It’s a shame because this bot is actually good
for me. its since last week.
Last week?
ProBot is actually good & it’s just super duper frustrating for me. I’m currently working on a discord server quickly & I need a good discord bot. All the other bots aren’t great except Sapphire but it doesn’t come with levelling
Yes. from Saturday i face. BOT is coming one then offline. switching, switching, switching from online-offline
yes. it too good. In my server. BOTs together work for better server. their co operation😅
Do you have any suggestions for a Discord levelling bot other from Arcane?
What about Noctaly?
I don't use it, but i saw in a server. Its good! I am using costume BOT for my server
Aaaaaaaaaaaaaaaaaaaaaaaaa
anyone know why the probot not working for me??
How long have they been down for you? It’s been since like March 30th for me
Today
Okay so Im not the only one having trouble with ProBot currently?
I keep getting this every time I try to access the dashboard
Nvm read the status message, hope it gets fixed soon
Hello, its Malek im founder in one of the biggest shop servers the server owner Majed has sented me to you guys so we need to what's going on with probot because the server stoped temporarily because the bot so please we need you guys to contact us , thank you
,Malek founder of S7 shop
مرحباً، أنا مالك، مؤسس أحد أكبر خوادم المتاجر. أرسلني مالك الخادم ماجد إليكم، لذا نحتاج إلى معرفة ما يحدث مع البوت لأن الخادم توقف مؤقتًا بسبب البوت، لذا نحتاج منكم التواصل معنا، شكرًا لكم. مالك، مؤسس متجر S7.
Is the bot down when it shows as offline and the panel cannot be accessed?
<@&675070424748654593> Probot Standard is shutdown when the bot is gonna be back?
<@&675070424748654593> why the bot is offline ?
Everyone spamming links and that's kinda irritating
when this thing gonna be back up😭
Same. Probot is down since yesterday. Is there a specific reason why?
Also.. I have probot in my other server... And there it is online... While it's down in my another server.
I am facing the same problem. :(
Bot not respond again
I’m trying to add Probot to my server but it keeps looping me back to the authorization process
when will the bot will be back online ?
Hello when the bot is online?
same
The bot is offline

Someone, I need help
I want to use probot on my server but he is offline
And when I go on google and press on "Probot" this is what it shows me
Ok thanks
This is from cloudfare, afaik
My cloudfare ray id is this one: 92ae722398e4e402
HEY fix the bot fast guys
Do not tell us what to do
You're using a free service so patience is requested
If you need the bot fixed as soon as possible, buy a premium subscription
That's all
Hello, I will ask a few places, excuse me. I wonder if there was a problem with the bot on 13.11 2024. First, the bot's clock was off, it started to send the log from the hours before, and then it did not work completely for a certain hour.
@brave topaz
im wondering if the bots down?
You won't ask in a few places since cross posting isn't allowed here. Stick to #support-tr + stop pinging for support if you don't want to be moderated.
Do you mind reading the pinned message?
Pls fix @probot
Hey I'm sorry for the mention, I'm here just to give my own opinion.
Don't you think its just absurd that Probot has been inactive for over a week now? & the only fix your members could do is pay a minimum of $40 just to get ProBot back?
How long do these kinds of problems usually take to resolve?
I've seen ProBot being inactive for a while now. Apparently by some members, since last week.
isn't that rude?
Hello, when I'm thying to add the bot to my server this issue show on my browser: This server requires setup.
Someone know how to fix?
By waiting
It's reality
Waiting what?
Oh okay
Thx
@tidal flare How to pay for premium
@brave topaz how to pay for premium?
does it fix the probot when i payed
@brave topaz why no one responding
What is this foor Problem
?
You're pinging individuals for support, not the support role, which isn't allowed.
Do not buy the premium tier 2
It won't work due to a known bug
Use your main language support channel - #support-int
When will this issue be resolved?
No estimated time
Only the tier 1?
Is that the case with everyone or only with me
????????????????????
Everyone, its the same bot
ok thx
No problem, I am just another affected user myself. And if you want the problem resolved faster you will need to buy premium for access to the premium version of the bot that is still working
Wich was said by one of the mods earlier today
Why is probot offline?
couldn’t get the premium now it’s too late I think
Well then join me in waiting kind stranger on the internet
This is the only thing we can do, king stranger on the internet, wish you the best.
How to fix that?
@brave topaz how's the probot works on new server
i actually tested it for some reason.
Wait for the bit to be back online
Same goes to you
nice way to get new clients due to need of bots, eh, dissapointing
hope they will fix it soon tho
Well its been over 12 hours based on the update over in #status but we can't rush the dev team. They probably need to find a bug in the code first before they can fix it
I bought the tier 1 and solved the problem.
We noticed that you are a premium user, for faster response go to #premium-support
If this is about bot being offline then only wait tbh
hello i am have problem with probot its not send the welcome image and message in the server
Did you check #status ? It's kind of a hot topic but it would appear there's currently an ongoing issue that Devs are trying to resolve. To my knowledge, there is not an ETA for fux, just have to be patient
Because its offline
online when?
Nobody knows
When the fix is found and implemented. No ETA at this time
Oh okay thank
its online but its only send bye messages when a person leave
No problem, we are all affected by it and the dev team is already working on it from what we can tell
can you gays fix my problem
So you have the premium one?
you mean you want money
No
I am a user myself, not a moderator but I am trying to help out of the kindness off my heart
Yeah sure
nice
why stop probot stop to working .. It is installed on my discord ond have working sine yesterday ???
There is a problem ans the dev team is working on a fix
thanks for the info
No problem, I am waiting for the fix myself. I also added a manual option in case the bot is offline on my server
how to add it a manual option v??
I mean a channel where people can come and say "Hey I accepted the rules" and then I can go and give them the role that the bot would give them by myself
oaky 😉
Nod nod
Hello someone
I need help
<@&336913504051265537>
Why does it say this?
<@&675070424748654593>
SAME PROBLEMOOOO
TELL ME OR I WILL REPORT YOUR BOT
**Everybody does, wait until fixed
#status **
Pffffffff report yourself mate
Fix it now!
Sure thing, the team was waiting for you command ser 🫡
why pro bot to my server off??
bro stop being bossy, theyre trying their best to fix it
they are people too! and they are doing their best
Exactly.
bro chill 💀
the server is down right
bro a bot takes a lot to handle
i know because im developing one rn
its not like i cut a hole in my paper so i can tape it
the server downtimes and coding are something else
all we can do is hope that we get it fixed soon
when will bot be up again?
Hello good afternoon
Is anyone here to help me with some issues?
I have invited the bot to my server but it’s not reaction my commands at all and the bot is offline at the same time in some of my friends server the bot is okay!
Hey why is the bot offline ?
The bot is offline a lot lately. Can anyone help me?
Kura Lay Hamuman Waya
😂
I have 2 servers and one is working and the other is not
Same
??
Okay
Hi, i bought probot prime tier 2 but i didn't get
the bot is currently really bad
Bot is down @sand grove
but its already set up in my sv
It’s down they are fixing it @sand grove
i could've guessed
😂
yes its right
<@&1044240344461627432>
Offline Bots: We are aware that some of our shards are offline. We have informed the team and they’re working on a fix. We apologize for the long inconvenience this experience caused and appreciate your patience.
Any further updates will be added to this message.
🤷♂️
hi
Damn man, you could set up a couple of other bots in an hour
It would take less time to check #status than to type the same question one more time here
it taked so long that's why i'm asking
We both see the status hasn't changed yet
<@&675070424748654593>
I bought your subscription and I have some questions. I use ProBot Prime's embedded messages. If I no longer subscribe, will my embedded messages still work?
Note: Embedded messages are a free feature of yours
shalom <@&675070424748654593> the bots been offline in my server for hours was wondering if its a me issue or probot issue?
probot issue
literally one of the worst discord bots atm
you sure ? I can use probot in all the other servers I have it in, apart from one
Different shards
idk what that means icl 🤣
yeah it means that you’re unlucky
fml

I have the feeling that the bot is not running properly on my server because it is offline and the dashboard also shows me that I have to get it onto the server first even though the bot is already on my server
If i upgrade to the premium version will the bot still go offline like rn
Is it possible to see the audit log in detail, even for deleted images?
I know this is a basic question, but the BOT is offline and can't check it, so I'd like to hear your experience.
Yes
You can see what the message was
Thank you!
Why is the probot offline?
seem nah
@orchid frost
<@&836705505731936257>
The same thing happened to me: ProBot is offline on all servers.
IT DOWN?
It shows exactly what's on your screenshot. I've been thinking since yesterday.
bruh i forgot 🙂
it mean probot down?
i know that they are trying to fix the offline issue
but for the past 2 to 3 days it doesnt show when members connect to a channel or when disconnect or when mute server or defean
does that has any issue with probot being offline or not ? <@&675070424748654593>
bot on?
are you telling me it’s taken you over a day and you still haven’t pressed the restart button to fix the bot
👍
if half the shards are online then just restart the whole bot and it’ll turn on
Rehearsal already 1-2 days offline .. is that fixed now or not? @tidal flare
Aha I have to buy premium so that the other is bot and the free stays offline or how should I understand that
Hey, for now no fix has been uploaded yet, the team is still working on it and hopefully this can be fixed soon.
Is there a time point when it will work again?
Unfortunately no.
Hey, just out of curiosity. Has the dev team already found the bug or are they still looking?
ProBot is Offline at my server and i can't acces the dashboard of it. Can someone help?
Bot is having issues that need fixing
Oh ok thx
5 days now no probot 😕
oh i was just about to mention wheres probot
why's pro bot working on my friend's server but not on my current or old server ?
same
Cuz of shards. Some shards are down. That's why. So... Basically we were unlucky to have our server under that shard.
dang it
i have thousands of members dealing with it what do i do??????????
what are the developers doing ?
Same! Noting to do. Just wait
Wait for it. They are working on resolving the issue.
Working on it. It's gonna take time. All u can do it wait.
how many members u got useig it tho
this is a support channel @proud ocean
now head to #chat-en if you guys don't need further assistance
100K+
alr I'll go somewhere else
how long?
no eta
Heyyy, Dymi
what do you recommend i doo its an important factor in my servers
Bruh pro bot is still offline
like 10k members are being affected in m6y server
i would consider buying a premium subscription (tier 1, not tier 2), available in https://probot.io/premium
do you know any bots that can do triggers like !hi but that only certain roles can use and that have the ability to ping roles
?
god i wish i could afford to get a hosting
hate being 15
it suckss
chill out Diddy
we don't recommend other bots here
mb
<@&675070424748654593> can someone help me pls with my probot
i bought tier 2 but I did not get
Can someone help me please ? I don't understand what i have to do...
read #status
Help me
Hopefully it'll be back soon
The bot is down
^^
Hopefully it gets fixed soon......
I need help.
It's been 31 hours
When does it open?
!
ProBot Prime tier 1 is also offline <@&675070424748654593> ?????
Shouldn't be
same
is offline on this one too :/
This server requires configuration. help
Paying for prime didn't do anything, now i have 2 bots offline.
^
Okay who has tier 1 subscription those need to click on the offline probot prime and add it there!
Unfortunately I help others..... moderators just can saying "shouldn't be" 😄 thank you: work individually 🙂
We noticed that you are a premium user, for faster response go to #premium-support
Solution
It's the same with me
Bot offline or not working?
Check #status
Hello. I tried availing the premium tier 1 but it's still in pending. But it already deducted in my account.
when probot is back
Fix your bot already im not paying 40 bucks for some level ups
Is the bot requires setup stuff finally fixed? Why does this bot have at least 1 issue per week?
why the bot is doown
bot offline
READ THE PINNED MESSAGE
nothing is there referring to this issue?
Unless you are referring to having to buy
#status it's affecting numerous people
So basically - wait?
or buy..
Wait. I've seen people talking about how the premium version is also down
let's not spread false info
what does the pinned message say?
that it's a known issue and you can only wait
not sure why you all think this is a marketing strategy
The pinned doesnt refer to "requires set up' it just says outage.
So I wasn't sure if that is was it actually is yk?
but ok I got it ty
So the Premium Tier 1 also doesn't work, am I right @brave topaz?
Is probot fixed?
Na it's still down
feels like it's been down for so long
Just use dyno
meanwhile they will fix probot
Better solutian than just standing here and saying bot didnt work
subscribing to premium does not fix the issue, several people with the premium bot also have it down and aren’t getting their paid service. just do urself a favour and switch bots now
#credit 1178771395950432316 9254
Do you guys have any recommendations other than probot like the points command thing?
Did you mean to reply to me? I was also informing that person about how others have been talking about the premium version being down
I tried to get the premium version, and I couldn't even pay for it. This is a ginormous pain in the ass for me, cuz ProBot currently is the core of my server. . .
If any mods/devs read this, is there any timeline at all on a solution? (And don't at me with #status, I already know, and I read it as well, so that's useless information for me)
It's also insanely frustrating to see that in some servers the bot works, and in others it doesn't, but oh well. . .
hello i need contact with admin or moderator please
Probot isnt working on my server but is working on other servers (chat rewards)
I want to try removing and adding it back
Will that reset peoples chat xp?
Hello, why has the bot been offline for 2 days?
I don't know how long it's been working but I think it's been 2 days
why my friend got probot working but on my server its not work?
Nothing, its not a user end problem. Dev team needs to bring it back up
is probot back or what yall
Like the status page claims, some shards are offline, meaning it will work in some places and not others.
🥴
it's inactive on most servers
Because I had a message that I was blocked
Where
what is the reason for this my friend
I had a message like this pop up on my website once when I entered the pro bot website
I understand because I had my accounts and email stolen from my Steam apk
but I got everything back, passwords and email changed, I thought I had some kind of ban? from the ProBot website
now I understand that there is a failure, thanks for the info
My dear friend, the bot is just having some issues which the devs are trying to resolve and make it so it's back online ASAP. If you didn't understand that yet, I'd suggest reading pinned messages and the #status channel <3
I don't know perfect English, thanks for the info, best regards
That's fair enough. And you're welcome
Why is the bot offline?
Because.
Is there something wrong with the bot? It's not responding to anything in the discord servers I have it in. When I log in to my account to check things it keeps telling me the server requires setting up but it won't let me do anything
Same here
Yeah bot is having issues
My ProBot isnt working at all
what is wrong with bot guys??
It seems were all having the same issue
yeep
Still down ? Any update ?
Down, no update
This is really odd
We're doing a restart
Oh cool!
my bot hasn’t been doing anything for the past 36 hours 😭
Yeah my bot is down
Why probot don't working
@brave topaz <@&675070424748654593> will someone respond me or not???
You guys shutting down the free bot and the premium cannot be purchased is crazzy
Hello guys so on my server the probot is offline is there anything tha i can do?
so soon?
if its in py ill apply
and the Premium?
website works with normal one
Approaching 30 hours and no update
My probot is down
idk
For over a day
the shard is down
Probot online date?
2050
<@&675070424748654593>
No ETA
Eta?
Estimated time
bro omg
dont ping
@sudden fractal why
they will warn u
He's a supporter, isn't he?
hell still prob warn u
Why tho?
but why
usually staff hate pings
off?
oh that's why you get a warning because you want to know how long the bot is off
Can you all at least send an update? <@&675070424748654593>
read the pinned message
Hahaha🤣
Sorry I didn’t get an answer the first time?
i aint even staff and iam answering better
yes ok when will the bot come back online
they still dont know
ah ok so it can take a long time or how
lol ☠️🪦 RIP Probot 😅!
They are working on the bot as we speak but give them the room and time to do so
yes but the bot is mega important for some servers😅
I was just joking lol. We use MEE6 as a back up. But I do like Probot better lol.
how do i make a welcome mesage
Yo what happened to @ProBot
See pin message
bot is offline... can someone help?
❌
See pin message
Why I can’t buy the tire 1 ?
Because the Bot is offline See Pin message
Hi guys, do you have problem with ProBot on your servers?
I can't access to my dashboard
Yes the Bot is offline See Pin message
I receive this error
everyone has that because that they are working on a fix with there bot
Yall the bot is down they are working on it the tiers subs aren't working either.
I have same problem....
Not all servers are effected
Bro
What is the Idea of Danny bot if it's not working and i can't report?
@rich nest
All the servers I have it on seem to be effected and when I try putting in any commands (even in DM), it cannot connect
@brave topaz
Okay ya don't need to start pinging
I ain't talking about that
Alr but can u talk to a owner pr smth?
Cz I'm trying to report a person for like 5 hours it is not working
Sorry for the confusion, that wasn't for you
Thread was unable to be opened due to an unknown error. If this persists, please contact a member of the staff team!
I can't control what happens here, your not the only one whos experiencing this, everyone's been reporting and the team is aware
Is the bot offline? Been unresponsive past few days in my server
U answering me or him
Becose im not taking about the main bot
Check out #status
I'm trying to report a user
Thread was unable to be opened due to an unknown error. If this persists, please contact a member of the staff team!
But this massage always come
Uh
When i. Contact the (Danny) bot
Probably not available? I'm not really sure, I'd try again later
Can you ask a owner or something
No
Thank you
I'm not support nor staff
Bruh
Oh
@hidden grail should be fixed in the next 5 minutes
Nor is it necessary to ask the owner when staff can handle it
Alr thanks
Of course ❤️
Sorry, misunderstood lol
Np
so i’m trying to add the bot to my server and i got a error popup
The bot is offline for my server
Aware, you can take a look in #status
if updates will be added to an existing message then following the channel to get updates won't actually notify us, so we won't know when the issue is resolved without checking repeatedly.. if it's a seperate message we'd be notified when there's an update. it's up to the people in charge but it would be more helpful to know when the issue has been fixed
The Probot is not working in some servers. Is it normal? Sorry for my bad english
Tried to run a command it says the application could not respond
He is offline and dont respond
huh
why
I do not know
then why’d you say it😂
See pin message bot is offline
because Severs have Tech Problems and thing like that happen they are working on a Fix
Man u arent support
no i am not
Uhh why does my bot keep saying this server requires setup?
When I’ve set it up multiple times
Because the Bot is offline See pin Message
Oh it is?
Breh
When is it gonna come back online?
That announcement was made 2 days ago 😭
That’s long for a bot millions of servers use
They are Woking on a Fix
they said no estimated time
😭
So why are u answering
Because i can same like you can
<@&675070424748654593>
Which tier did you buy?
2\
Nope, you need to follow the channel topic
how much time to me to can send credit
I assume you didn't invite any bot to your server uet?
yea
We cant invite the bot
bec when i go to a server it bring this
19 days
What's your main language?
arabic
Alright one second
take your time
There are a 1000 people asking the same Thing over and over again and you all need time to Fix that bot but That is perfect then i will just use the bot
how?????
Day 20 of the bot not working
it’s been down for 20 days
Yeah sorry, it's 24 hours
np my welcome
Oh im sorry
Bro
Did u solve it or what?
Thank you!
also,buying premium tier 1 does not fix anything as people with this subscription are also suffering 🙂
I opened a ticket for the user, why?
Do not spread false info
how is it false info tho? lol
We need the bot ASAP
It's false info because the prime bot is working fine
Can u hurry ?
#warn
This command moved to Slash Commands /warn.
LOLOLOL
yeye
We're doing our best so I would be patient
Won't be asking you again to head to #chat-en
Also it's not the first time you come here to say "day ___ with ProBot offline" or something along the lines
This will be your first and last warning
I'm trying to add probot to one of my servers but it says it's offline and the dashboard says I need setup. I have set it up, and it works just fine in my other server, it has access to everything that it says that it needs
sikijdem da vi pravq na vsichkite
huh?
dedov
sorry i don't understand you, i don't speak your language
Hey, is the bot down?
yes
When will the bot come back, we are tired Behind the wait
Probot is offline on our server
oh i thought it was just me, i was about to say the same thing bruh
no estimated time
It’s been 24 hours now for the bot to be down
Wtffff
we're all on the same boat
which is sinking
And this is why we should not rely on probot so much I guess
it's only down on one of my servers for me but not on the other, is there any known fix or do we just gotta wait it out?
We gotta wait
alright, thx :)
at least they would try to reassure users with an announcement with @everyоne, but for some reason such an obvious step is avoided
right now it looks like we've been screwed, left without information, fed promises
Probot been down for a week
it doesn't give anything, no details, for so much time with destabilized servers due to Probot, we only have this post
what details do you need? its down on some shards they are waiting on a fix, and it says updates will be given there..
I’m guessing yall are here for the same reason I’m here
يا جماعة الانجليز انا عاوز البوت يشتغل دلوقت يا اما عولع فى السيرفر وعولع فيكم كمان هو فى يا عم
🤌
انت صاحب البوت
no habla
ما تفتحه يا عم
in which shards exactly? What is the problem? who is busy correcting it? The answers to these questions will at least calm down the users.
حبيبى يا صاحبى بس انت عاوز ايه
Don't you see that there's an English-speaking channel here?
which shards? the ones you dont see a bot online. problem? bot is down on some shards they may not have a root cause yet did you not read any of the status update?
عارف يا صاحبى الانجليزى هو العربى عادى بالله تفتح البوت علشان ما مولعش فيك
<@&336913504051265537>
#support-ar 1/3
these are all common words and vague formulations, unfortunately
not really
if there is no root cause determined.... what do you expect to hear you want mis information? they have been open and honest more than some folks provide.
Is probot still offline 🙏🙏 💀
Yes it is
iv had probot for a long time and now suddenly it stopped working adn no idea why
Read the message above yours
This is a known issue
I don’t know tbh but they might
never had it some reason only now
I had this happen with that phone bot one I got rid of it when it stopped working
if i remove my probot my whole server is broken then cause its all built from pro bot 😶
Only my welcome, goodbye, and lvls are probot
mines near everything gulp
Hopefully it does
🙏
Bot offline
Same, I have two servers that heavily rely on this bot, and both are kinda suffering rn.
Same here I hope it's back soon
@near canopy hello plz do someting probot is not working
Hello. Can someone help me with the bot? I tried buying the Premium Tier 1 but it didn't do anything. My account was deducted though. Thanks!
What to do
won't this bot come back?
administration
getting the same error with my servers
it doesn't work yet
ts bot so ahh atm
@flat spire Just bought premium bot its showing You have to invite the premium bot to get access to premium features
?
@flat spire
@flat spire
Wait for someone from arabic support can ask in the chat channel #chat-ar
Huh
We’ve been told that no one is able to do their premium bot in there
You are a moderator, So i dont know why you cant tell how to setup the prime bot
I do not speak the language, I can not provide a correct help and even less if the user translates his message from Arabic to English, which the translation is flawed and more complicated to understand.
Can you maybe explain it and we translate?
am not using translator mate am a customer who should help ? so i paid this for nothing ? even there no option to add it .....
if you cant help better you remove this from site sir 🙂
these bot issues need to be sorted
The tier 2 bots are not being assigned, the developer in charge is trying to fix mainly the tier 2 and then the free bot, it can only wait.
if i could even manage to log into the dashboard I could migrate my triggers to something that works
glad i didnt use it for levelling
Premium Tier 2 80$
can they transfer my sub to Premium Tier 1 2 years ?@flat spire
I can open a ticket for you to discuss it with an Arab support person in charge
open pls
Is only probot prime available? Cause I wanna use Probot but it doesn't work.
@flat spire can you open a ticket for me, i just bought premium tier 1, it took money but it didnt give the subscription
ok
is the bot dead?
@flat spire ticket again please, idk whats wrong it just took money again
<@&675070424748654593>
is there an approximate time that you can say when the problem will be solved? or at least give an approximate time frame
on one of my communities the bot hasn't been working for 3 days
and last time the bot didn't work in my other community, I see the bot randomly selects from the list of available servers in the dashboard and goes offline
I read the pinned message my question is not why it doesn't work (I know why) I just ask at least let me understand the approximate time frame for the solution 🥹
Brooo
Alright how can I pay for premium?
@near canopy why probot dose not work
Should I swap to another bot since you can’t keep your bot online? You guys are hilarious if you think I’m paying for premium when you can’t even keep your bot online.
My server is setup but why isn’t it working?
That's your opinion, also not every bot is going to be perfect, what if you try another bots service and it's like exactly what your experiencing? Can't always expect what you want when your not the only one whos coming with issues
Ok
Sounds like it’s not only my opinion. Are you on the dev team or just some weird simp? These are valid criticisms. If you pay for premium, good for you.
Weird simp is crazy to assume, nah dw i ain't tryna call you out, I don't even use this anyway but it can be frustrating ik, I'm just letting ya know its your choice to use another one 🤷
yeah probot is offline in my server
It’s offline in every server I’m in that has it which is 10
does anyone know when the bot will be back up?
I'd just give it a few more days.
ok
I've had nothing for three but i'm doing okay just watching it.
Personally I’m used to the bot going down for an hour or two, but days is getting to be a bit much.
thank god i have sapphire as a back up
Just keep your eyes peeled in your servers if it's used for logs like mine.
Backups too!
But patience is key, i'm more worried about keeping my community safe than when the bot will be back.
In my server I just reached 100 people and I didn’t even know because it was down
Just keep an eye out on the members counter on mobile.
This
I'm supposed to hit 600 in one of mine soon, so I just watch that counter.
Ok
When will the bot come online?
Ya
When we all stop thinking about it.
Any eta?
Which bots? Please say some names of them.
Do some research love.
It's easier to just wait it out than to redo everything in my eyes.
Just keep more of an eye out for your server.
Any update on the bot yet
When is the bot coming back up
We aren’t sure yet
How do I go about getting a refund for the premium bot?
Dang thank you keep it up
why it still doesnt work
I think that cannot be done
When the hell is it getting back up
I am crashing out
Same
Trusting this bot is the biggest mistake
Ikr
…
So its off on everyone's server, is it a dead bot or is it having a massive tech issue? I cant see anything taking this long to fix, my has been down since 3/23.
Also why dont they add something to their website saying there is an issue so we all dont have to come here and constantly ask...
Hi
I need help
I add Probot In my server but this bot is offline also In the google Writing This server requires setup Can u help me
<@&675070424748654593>
I had the same thing
Hey Team ,
Look like there is a probem on this command. I cannot check top list on my server , I even try with /top and -top text command But its looks like there are some problem on ProBot . Can you please check whats the problem and is there any alternative available that I can able to check my server top user list ? I need it very urgent
Is it just me or is the website for the bot not working for 3 days now?
@nocturne flax @tidal flare can you please check
Oof Thanks, Any reason why it has been offline for so long tho?
we dont know
Nope not just you
Aight thanks.
soo now there is no way to check list?
nope, bot is offline
.
we running monthly contest event with 100$+ reward for activity contest every month, seems like we cannot check list now
deym
Probot is taking soooo long to be fixed ngl
Kirk
thanks
same
Guys any idea when will probot be fixed??
nope , the only thing we can do is js wait and pray they fix it asap
Alr thanks
i get This server requires setup on dashboard
check #status
now what
the bot is down , we wait
ok
when will bot turns on
Can I know why he took blacklist for no reason?
I did not do anything illegal. I did not buy credit, sell, or...
When I talk to Bot Danny, he doesn't respond to me for four days.
No estimated time
You can just wait
Four days and no reply
We’re al volunteers so patience is requested.
How long do I have to wait?
but i have this dashboard)
That really depends on the availability of the Arabic support team.
I don't mind waiting, but is there a specific time?
And?
Arab support responds in a strange way
They just say there is no solution but to wait
wen bot will come online?
No estimated time I’m afraid.
. Thank you for your time
we have ongoing event on my server,
but bot stop working on middle, its sad now,
cos our server user grinding for over month for that event]
I just wanted to know the range.
with 100$+ prize
So the bot with the arabic technical support?
?
Our developers (?
well while it is frustrating that probot is down, thank you guys for everything you’re doing to get it back up as quickly as possible.
is this a trick to push people to buy premium tier 1? 
No
ok, hope devs get it working soon 
Did you need something?
How long does it take to work as a sheriff?
No estimated time
The hell probot when it being fixed
Read the message above yours
Hi, can someone help me? ProBot in my server suddenly stopped working. It's showing as offline and not responding to any commands. I don’t know what caused this. It still works fine in other servers. Please help
SAME HERE
Same answer
Estimated time to run the bot?
Nope
How much time is left until I can pay by Pro Bot (credit) , since my account has reached a month?
Help
<@&675070424748654593>
How much tax @lean badger
?
5%
I’ve received the moderator role in a server, have been trying to edit an embedded message at the dashboard. However it won’t proceed to the page after I’ve selected the sever I’m trying to manage.
It says this server needs to be set. Can I get some help on this?
Thanks
I think this is because shards there is some Technical failure in shards
I don’t know what a shard is, but is it only happening for me?
hi guys
No , My server also But the developer will repare it
how do I pay for probot in Russia?
Hi there, did you need help?
ProBot doesn't have a music system.
Sorry because I help some one in ur room
i want help
no thx
If English isn't your main language don't help here please.
Head to #chat-en the please.
how to this
Ohh ok hopefully it would be fixed soon
#status ..
how to this
I can speak English good
oh sorry
24 hours approximately
And what you're saying isn't true
thx
I don't need approximately how much time
Ok
Depends on what time you created your account
1 month and 1 day?
you are is arb
how to buy probot in Russia?
Yes but live in Germany
No, less than 24 hours
Ok
okay waln3m
Wln3m fek
Why @stone cloud doesn't he answer?
Спрашиваю в России как купить про бота мне отправляют ссылку которую я и так видел у меня viza нету сделайте нормальную оплату для карточек мир
Since it wasn’t an official support, may I get some help with this??
ProBot is currently down
#support-int
When will it be back?
No estimated time
Ohh dam..
My server going crazy..
If I have the pro it prime will it work or no? At the moment
is what its making me feel
