support-en

[spiral canopy]

A common problem that developers are working on .. if it is solved, it will be posted in this room. #status

if it is solved, it will be posted in this room. #status

A common problem that developers are working on..

[sour jackal]

Tls

TKS,

[spiral canopy]

A common problem that developers are working on..

[limpid flame]

Nah it’s still spamming

[calm dew]

I set up the welcome and the good bye module in the server from the dashboard and it doesnt work when new poeple join

[gray niche]

They pinned or posted something a while back about not having an image attached to the message fixed some issues with that I believe? I'm not 100% sure though I just saw someone else talking about it in here earlier.

Your bot may just be offline though. It is for a lot of folks right now.

[vast sorrel]

READ THIS BEFORE SAYING ANYTHING

YOUR ISSUE IS NOT SPECIAL AND HAS BEEN ANSWERED MANY MANY TIMES. WHETHER IT BE RELATED TO WELCOME MESSAGES NOT WORKING OR THE BOT IS OFFLINE IN YOUR SERVER.. EITHER SCROLL OR CHECK THE PINNED MESSAGSS. AND THIS IS NOT TO THE HELP THE SERVER OR IT'S MODS ITS SIMPLY FRUSTRATING TO SEE THE SAME BS ANSWER OF "JUST WAIT" AS IF THAT'S GOING TO FIX COUNTLESS MODERATION ISSUES IN OUR SERVERS.

[noble venture]

I just need it to work long enough to pull all my settings out and use a bot that actually works

[bitter hedge]

I know the bots been having issues but are any of them related to level roles not working i have had some very active members get the level up messages but no role us given. That's like the primary thing I use this bot for also welcome messages as others have mentioned which is also not working.

[noble venture]

This thing has been cooked for weeks

[silver cove]

<@&675070424748654593> My robot is offline

[spark coyote]

known issue check pinned messages

[raven agate]

why is the bot offline for me?

[brave topaz]

Read the message about yours if you don't mind

[raven agate]

alright thank u

[quick gazelle]

Even though Probot has joined my server since last year, this screen does not change to the server dashboard. It is the same no matter how many times I authenticate.

[honest ether]

blud want us to buy when we can't even use the free version for being offline 😭

I have not set up the bot on other servers but still dosn't let me add it on a specific one

😭 🙏

[fast galleon]

yeah been having the same issue for weeks and am still just waiting for it to start working once they find a fix for it only way if u don't want/can pay for premium bot

[honest ether]

Never tought probot was this ass.

[elfin mica]

Same for me

[unkempt pine]

I accidently deleted the probot rule invite spam, but now i can't make it again

And i don't know the regex patern

[severe hawk]

When will this be fixed?

shows online on server but it doesnt work

[unkempt pine]

<@&675070424748654593>

[brave topaz]

Why not

[brave topaz]

No ETA

[unkempt pine]

I don't know

[waxen axle]

and again the bot is offline but this time in another community that I lead 😢

[unkempt pine]

I disabled it and enabled it again, but it didn't make the automod rule

What is the regex patern from probot invite link spam rule?

[severe hawk]

well nice, and when will it really fixed, things like this happen like once a month

[vocal halo]

<@&675070424748654593> can someone help me figure out how to make the self choose roles/the embed needed I don't get it.

[mild dragon]

Does AnyOne Know Why That Happend ?

<@&675070424748654593> ??

[unkempt pine]

<@&675070424748654593>

[unkempt pine]

^

[vocal halo]

?

[unkempt pine]

I have to wait before i can help you, read the channel description

[unkempt pine]

If you want to make self assignable roles, then you need to make a embed first in the embed section.

[vocal halo]

but i dont understand how to make an embed and what im making it for

[unkempt pine]

Then you have to send the embed to a channel where you want the self assignable roles to be

[vocal halo]

but how do i make it i dont understand any of it

[unkempt pine]

Did you make the embed?

[vocal halo]

no idk how

or what im making it of

[unkempt pine]

Go to self assignable roles section and click "create embed"

[vocal halo]

yup

[unkempt pine]

There you can make the message you want for the self assignable roles

[vocal halo]

it says search embed by name and a message

[unkempt pine]

Once you think that is done, then you save it and send it to a channel

When you send the embed to the channel, then you can go back to the self assignable roles tab

Click "add message" and select embed (the embed you made), select message (the embed you send to a channel)

And you can customize the self assignable roles there

@vocal halo

[mild dragon]

@analog sage

[vocal halo]

sorry i still dont get it

[unkempt pine]

I'll show ss

[worldly marsh]

Apologies if this is a known issue already but I've noticed the past couple of days that the bot isn't posting welcoming images anymore. I've seen that a potential fix is to turn off the image part of the message. is that still a thing?

[unkempt pine]

I made a embed called "Self Assignable Roles"

[vocal halo]

ok

[unkempt pine]

Then go back to self assignable roles tab

[unkempt pine]

Embeds is the embed you made here ^

Message is where you send the embed in which channel

Then use 1 of the 3 options for the self assignable roles

And add them below

@vocal halo Do you understand now?

[vocal halo]

a little ye

[unkempt pine]

Great

[restive sapphire]

Hey
I have a problem

As I set up the welcome message

It doesn't work

Like the bot doesn't function when a user enters the server

[nocturne flax]

Hey all, so I just did something very stupid by accident. I removed all my warnings for all my members in my server by accident..

I was wondering is there any possible way to undo that

And also why isn't the new warning showing up in the mod action log on the site?

[fathom remnant]

Guys how to know if ur black listed

[vocal halo]

how do you do the message as mine just says send message but no way to change it

[unkempt cairn]

Yeah mine too they'll fix soon i suppose

[clear bear]

type /profile

[fathom remnant]

My server not me

[clear bear]

if you got an image to your profile then you are not blacklisted,if you didnt you are blacklisted

[clear bear]

server blacklist? wth is that

[fathom remnant]

Idk but when I invite the bot it leaves

[clear bear]

well ig you have to wait for a support

or mention them already

[unkempt pine]

You click send message and then you have to type / click the channel where you want the embed to be

[fathom remnant]

🔥

[unkempt pine]

Not select a message

Send a message

In the tab where you made the embed

[vocal halo]

thats all that shows

[unkempt pine]

^

[unkempt pine]

Your server doesn't has channels?

[vocal halo]

it has loads is it because they are locked?

[unkempt pine]

Probot has admin?

Or not

[vocal halo]

should do?

[unkempt pine]

Does it have or not?

[vocal halo]

it does but i got this after i sorted it

[unkempt pine]

Then there is a field that you didn't fill in

[vocal halo]

what am i missing?

[unkempt pine]

Can you send a ss of your embed?

[vocal halo]

yea

[unkempt pine]

You have nothing in the embed

[vocal halo]

yes like i said idk what im doing

[unkempt pine]

Do you want it to be a embed or a normal message?

[vocal halo]

um idk the difference i just want reaction roles that stays in the channel but ppl can always pick roles

and easy to edit for more roles

[unkempt pine]

A normal message is how you talk now, a embed is like this:

Hi, this is an embed

But grey

[vocal halo]

the thing says i need an embed if i use the msg will it still work?

[unkempt pine]

Yes

Reaction roles are not added in the embed itself, unless you wanna describe them

[vocal halo]

i dont but i still dont get it sorry

[unkempt pine]

Ok wait

[vocal halo]

ok

[fast galleon]

i got it setup with an embed and this is what it looks like if u click one u get the role assigned to u:

can't show dashboard tho cause that broke xD

[vocal halo]

ty sorry im still confused ive never rly done this stuff before and im trying to set it up for my friends and eventually followers for when i stream hence why i want to get it done

[fast galleon]

fair enough took me a sec to figure out too :/

[vocal halo]

its so confusing

[unkempt pine]

Embed

Message

[vocal halo]

huh i dont see the difference

[unkempt pine]

The reactions

[vocal halo]

?

[unkempt pine]

The first ss is the embed i made

The second ss is how it looks like when its made

When the reaction roles are added

[vocal halo]

i did that but the reactions arent there

[unkempt pine]

Did you add the reaction roles in the self assignable roles tab?

[vocal halo]

i think so

[unkempt pine]

This?

[versed steeple]

help me

[vocal halo]

yeah i got those

[versed steeple]

offline

[unkempt pine]

Can you show?

[unkempt pine]

You have to select a message

[vocal halo]

i click on it and theres nothing there

[unkempt pine]

Aka the embed you made, that embed you have to send to a channel first

"Send New Message"

Choose a channel to send your embed too

@vocal halo

[vocal halo]

i got it ty!

[unkempt pine]

Okay

[daring urchin]

Why probot is offline for me ???

<@&675070424748654593>

[unkempt pine]

Does it work now?

[daring urchin]

no Its offline for me

[daring urchin]

how can I fix it ??

[mental salmon]

Welcoming messages are down for two of the servers I manage. Help?
(Please reply or @ me so I don’t miss it)

[vocal halo]

Yeahn

[unkempt pine]

Well done

[mellow copper]

hello. why this bot is offline in my server? He not work 2 day ))

[harsh talon]

How to clear all the chats of the channel?

[nocturne flax]

Guys need help how to fix bot

[torn thicket]

can someone from support repair probot on my dc server? command /clear is not working because bot is offline on my server, cannot add from another bot from website - not working.

[errant walrus]

why is probot perma offline on my server while on other ones he's working perfectly good

[mint shale]

Probot isnt working for some reason can't mass unrole people

[errant walrus]

<@&675070424748654593>

[unkempt urchin]

<@&675070424748654593> can i get some help ?

[carmine bear]

How to make ProBot talk in chat

[gray niche]

Pinned message in this channel says our options are "you can just wait" or buy premium to fix it

[smoky vigil]

hi my probot doesnt do the stuff its supposed to do anymore. been a couple of days. no level ups, no welcome messages, no goodbye messages. nothing at all.

also I cant seem to remove xp from members that where banned from/ left the server.

[viral pumice]

<@&675070424748654593> ProBot is perma offline here too. need help....

[brave topaz]

Read the pinned message

[near heath]

I can’t even buy premium because it’s not working

[fathom fable]

Hi i have a 110k server and my bot is down its not giving levels to my members how do i fix it

<@&675070424748654593> <@&675070381861634048>

[round otter]

my welcome not working, i configured in website but its not working at all !

[spiral canopy]

<@&675070424748654593>

[random pond]

I don't know why it doesn't want to go to the bot when I want to open it on the page and set it up, I can't do it either

[brave topaz]

@random pond @round otter @fathom fable read the pinned message

and do not ping two support roles

[round otter]

<@&675070424748654593>

[brave topaz]

you were answered above

pinging the support role two times isn't allowed

[round otter]

where is it ?

i just mentioned you onetime, i think you dont like to provide supports to your clients

[brave topaz]

i wouldn't be volunteer if that was the case

[round otter]

i already upload multiple images, but still its not working

[fathom fable]

They want you to buy it

Lmao

So what you’re saying is i need to spend 40$ so people can get levels in my server <@&675070424748654593>

[round otter]

👊 💥 '

[obsidian hollow]

@here I'm kicking probot from my server. if you need recs, I'm using Carl bot for the welcome messages, autoroles, and self-assignable roles, and Maki for the levelling system. gl everyone! ✌️

[quaint grove]

Hello why doesn't welcome to the bot

[nocturne flax]

bot is off?

[languid garnet]

came to ask the same

[quaint grove]

Hello why doesn't welcome to the bot <@&675070424748654593>

[arctic thorn]

<@&675070424748654593>
Come on guys, be transparent, what is really going on ? 9 days partial outage where only the people paying are able to use the bot ? Sounds to everyone like you guys just want to be a fully paid service but don't have the balls to announce it this way because you know how it sounds. Why don't you share details of why only people that pay have their bot working ?

[dull pilot]

Still doesnt count if someone joins

When will this be fixed?

[dull pilot]

I think it could be true but i dont think so,

[umbral dome]

i thought probot welcome still didn’t work even with paid?

[spring fjord]

<@&675070424748654593>

[neat vine]

just a quick question is the daily still temporarily disabled for free users or is it just only going to be for paid members

[wanton pendant]

<@&675070424748654593> will the welcome message with probot be fixed soon so we can have our background photo with it? Mine stopped sending last week

[slate frigate]

probot is offline on my server and when i try to go on the dashboard it say that (see the screenshot). What is the problem? <@&675070424748654593>

[brave topaz]

it's disabled for non-premium users, yeah. you need a membership

[brave topaz]

read the pinned message

[brave topaz]

read the pinned message

#faq

also pinging the support role two times isn't allowed

[brave topaz]

no eta

[tranquil quail]

if it's disabled for non-premium, why does the pinned message say "some servers are offline"? are you just outright lying or using the wrong words?

[brave topaz]

I'm talking about daily reward

I would check if you're reading the wrong words

We wouldn't lie

[tranquil quail]

is it not the bottom part of this pin?

bc there's a shitton of them lmao

[dull pilot]

???

[languid galleon]

I’m getting logs from one of my channels being updated, it says it’s from my account but I haven’t been doing this. I logged out every device besides the phone I’m on rn.

[tidal flare]

Hey, are you sure no one is on your account??

[languid galleon]

Yes I am sure

[tidal flare]

On our side there's nothing much we can do

[mystic cloak]

My server also have same problem

[languid galleon]

I changed my password, logged out all devices, removed the bot connection stuff, I have 2FA on for passkey, and authentication app.

It’s still sending the logs

[tidal flare]

Yeah unfortunately I can't do anything, make sure there are not other account with the same name, same pfp doing changes

[nocturne flax]

Help bot offline

[languid galleon]

I did

[tidal flare]

Known, developers are working on a fix

[tidal flare]

Are the logs saying true changes?

[languid galleon]

Some of them. Others are like white boxes and stuff

These are white boxes on this screenshot

[tidal flare]

Nice music btw

But unfortunately I can't do anything

try to kick the bot and invite it again may fix this issue

[languid galleon]

Others were checkmark and minus sign.

[tidal flare]

Never heard of this issue before tbh

[languid galleon]

Thanks I didn’t even know you could see it lol

[tidal flare]

I could hear it yeah

[languid galleon]

I forgot you could hear in screen recording lol

[lethal osprey]

Why is the welcome message , welcome image not working ?

[livid hearth]

Known bugs at the moment being investigated

• Welcome module not working and the /colors command returning error: In the meantime, you can disable the "use an image for the welcome" option.
• ProBot being offline in some servers: You can just wait, the only fix available is buy the premium tier 1 in https://probot.io/premium

[exotic girder]

AYO

[exotic girder]

that is not a fix! BUYING PREMIUM DOES NOTHING!

[wanton pendant]

Got it, thank you

[exotic girder]

just fix the bot already so i can get out of here it’s making me cringe

[unkempt pine]

What is the regex patern from probot invite rule spam AutoMod?

[analog cipher]

Can someone help me fix this issue

ive synced my discord 3 times

keeps giving me same damn screen

[exotic girder]

install another bot

this one is down for 10 days now

[analog cipher]

bruh

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[exotic girder]

?

[analog cipher]

any reccomendations for other bots

[exotic girder]

im not recommending any bots?

not breaking any rules pal!

[analog cipher]

🤡 💀

[exotic girder]

it starts with a D

ends in an o

[exotic girder]

my eyes hurt,i thought you was admin for a second 🤦‍♂️

just goes to show that premium users are having this problem aswell as none premium users.

so why say “to fix this issue,buy premium”

seething

[exotic girder]

what a joke.

[young flax]

The bot is offline on my server, what is happening?

[wise nebula]

My servers probot is down saying it needs to be setup but i have had it for months.

[stray cove]

same

[analog cipher]

I just switched to yagbdp.xyz

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[analog cipher]

I canceled my premium

Soley because the admins in here are soft

[clear shard]

I have this on many servers for a few years now and one of them is giving me a sign in / set up server loop whats up with this?

[nocturne flax]

Hello

@analog cipher

Bro how to fix bot

It works on some servers, but it doesn't work on my server

[tender merlin]

Probot dashboard is busted. It says "this server requires setup" in spite opf me geiving it all permissions and following the setup exactly

[wise nebula]

yea and its down.... i dont want to swap cause its working on my other servers just not on one

[long geyser]

Bot is down in my server ….

[sudden steppe]

It says it's online while being in the offline people

Fix this bug 😭🙏

[spiral canopy]

<@&675070424748654593>

[stoic fjord]

<@&336913504051265537>

[lean badger]

:white_check_mark: **@kabdogs600001 warned! **

[stoic fjord]

fella…

<@&675070424748654593>

[rich valve]

<@&675070424748654593> Whilst trying to set up a new discord server I got a screen that says i have been blocked? What can i do to fix this?

^ all I was doing was trying to set up a twitch notification using the new feature

[fair latch]

Hi is probot working? Been having some issues with it

[spice bone]

Probot still has some mistakes?

[fair latch]

When I tried to use it in my server it just kept saying it wouldn’t do the command then I kicked it and tried to reinvite it and all it says is This server requires setup

[spark coyote]

@stoic fjord @rich valve @fair latch @spice bone probot is down for some people right now, check pinned messages

[fair latch]

Thank you for letting me know

[spark coyote]

alg

[supple raptor]

How can we remove someone off our leaderboard who is no longer in the server?

[rich valve]

its working now thank you! I was just worried because it said I was blocked from the website not that there was an error, I appreciate your help 🙂

[spark coyote]

All good

[prime breach]

Is the image issue with API is fixed now?

[karmic jewel]

hey

any mod or someone

[umbral dome]

does it have the same custom welcome as pro bot tho😭

[karmic jewel]

I've been using probot in my server for about a year but it suddenly stopped working a few days agp

[umbral dome]

been down for like 10 days

[karmic jewel]

<@&675070424748654593>

ohh okay

didn't know

thx

damn I kicked and readded it too

[signal belfry]

good morning a question how do I do the command for my server rules

<@&675070424748654593>

@karmic jewel Hi, can you answer my question?

Plis

[karmic jewel]

as in the rules you set on the dashboard?

[signal belfry]

Yes

@karmic jewel

you don't need to know how to do the command for my server's regulation to the bot

[karmic jewel]

huh

I've never tried displaying the rules I set in the server

i wiuld start with the /server info or /rules commands

i just made a rules channel and made it the only text displayed in that channel

and then I would tell all new people to see "#rules" when they join the server or had high level quuestions

[signal belfry]

Ok thx

[real canopy]

<@&675070424748654593> i keep having "error with background" when trying to use the colors command

[noble venture]

'You can just wait' 💀

[spark coyote]

U gonna die? 😂

[brave topaz]

@spark coyote please do not chat here if you don't require support.

[brave topaz]

More info in the pinned message.

[spark coyote]

Sure lol

[real canopy]

thank you

[shrewd fulcrum]

The base form of probot hasnt given me a response in 3 days

[spark coyote]

<@&675070424748654593>

[inland tinsel]

<@&424428808951824406>

When is welcome getting fixed?

[visual pulsar]

So I'm not the only one with the Welcome issue?

@brave topaz when is the "use an image for the welcome" option gonna be fixed?

[inland tinsel]

No, it has actually be broken for 8 days and multiple people are complaining.

[wind arch]

Ok, so, after scrolling through, it looks like Pro-bot has gone down for awhile now and no one is getting any answers. Is that a fair summary?

And apparently it's against the rules to ask about other bots?

I've been using Probot for over a year now and it does everything I need it to. I'm loathe to switch ... but I suddenly feel like I've lost an important tool-set -- I'm not seeing who's entering or leaving the server, the autoroles don't work, the self-assigned roles don't work, and the auto-responder is not working. It's crippled me.

Has any mod or anyone given an indication as to whether this is being investigated?

[half parrot]

bruh proboit still down

[half parrot]

yea

[half parrot]

really?

[tired swift]

help me pls

<@&675070424748654593>

[whole void]

its probot is down ?
the bot its not working in my server's

[frosty stag]

why is probot not working

its offline

in my server

[frosty stag]

<@&675070424748654593>

[spark coyote]

@whole void its down for a lot of people check pinned messages

[whole void]

okay thank you sir

[spark coyote]

Alg

Whoops wrong sp

[wind arch]

Reading "the only fix available is buying the premium tier" in the pins is not palatable.

[spark coyote]

@tired swift @whole void

[spark coyote]

Well they aren’t god so its not gonna be easy.

But anyway ill keep to topic

[wind arch]

Sure - but saying, "you need to buy premium" doesn't seem like the right tone. Why would I buy premium if the bot is currently offline and no one knows why or for how long? Anyway, I'll be quiet now. I'll keep an eye on here if it goes back up, but I'll start looking for an alternative in the meantime. Good luck everyone.

[nocturne flax]

<@&675070424748654593> Why is the application not responding?

[spark coyote]

Look up pls

Has been answered in pinned messages n stuff

[nocturne flax]

omg im Sorry for ping.

[spark coyote]

Im not support lol

[hazy charm]

Thats so real tho

[exotic girder]

it’s also not working for premium users

so please don’t do that

[unkempt cairn]

Is probot still down ?

[scenic void]

It seems so

[cursive sedge]

is there any problem with the bot?

[eternal heath]

It seems so, the welcoming section aint working

[cursive sedge]

ok ty

[eternal heath]

it's not welcoming any new member that joins

[manic ginkgo]

What's with the bot?

[pale sleet]

Anyone know why probot isnt working anymore? I checked the dashboard and it now shows that and doesn't continue even after completing it

[rancid mirage]

which command should I use to launch the music bot?

[frigid laurel]

Probot stopped sending welcome what should I do?

[half parrot]

@pale sleet @frigid laurel probot is down, see in #status “shards are offline”

[pale sleet]

okay thanks

[gleaming steppe]

Good afternoon, is there any forecast for the return of probot?

<@&675070424748654593>

[brave topaz]

No

[shrewd fulcrum]

Is it possible we can have more transparency on the issue?

[scarlet bluff]

It is for me. I bought Just because I don't want to stop my server

I'm waiting for free Version work again

[fiery stirrup]

seems the way too goo yes, since Premium support is not faster too xD

[umbral dome]

does ur welcome work

[north kelp]

The bot has been down for almost 5 days in one of the servers I'm in

[fading jetty]

the welcome still not working

[flat crystal]

hi i need help

[scarlet flower]

My Probot is not working how do I fix it?

<@&675070424748654593>

[paper trail]

same welcome msg is not working for me also

[dense void]

who is owner of probot

[sharp wyvern]

i setupped it more then 10 times in the last 3 days

but still saying this

and i cant do anything with my server with the probot

[scarlet bluff]

I do not use probot welcome function. I use loritta's one

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sharp wyvern]

i use it for log

not for welcome

[scarlet bluff]

Loritta does It Very well too

And it's free

[sharp wyvern]

sounds like a scamm

or idk

[scarlet bluff]

U don't know loritta?

[sharp wyvern]

no

[scarlet bluff]

I thought The bot was knew boy everyone

[sharp wyvern]

nop

[scarlet bluff]

Maybe it's famous only In Brazil, I don't know?

[scarlet bluff]

From my RP server

[sharp wyvern]

and its not even english

[scarlet bluff]

It's portuguese, but works

But here It is

[scarlet bluff]

U can't use The translate Google function?

[sharp wyvern]

its brazil

[sharp wyvern]

i can

[scarlet bluff]

I thought loritta was knew in The whole world

I'm impressed now

[sharp wyvern]

me too

[scarlet bluff]

It's too colorful, but works

[sharp wyvern]

its dont have a log

[scarlet bluff]

It does

[sharp wyvern]

where can i setup it

[scarlet bluff]

Well, there's english function too

[scarlet bluff]

You have to see The dashbords First. First option

You have to set which server u gonna set

[sharp wyvern]

your time is 11:24 where do you live my clock say 16:24

[scarlet bluff]

Brazil

[sharp wyvern]

oh

so thats the reason why you know this bot

[scarlet bluff]

Yeah. This server is very well known around here

[sharp wyvern]

okaythx for the help

[scarlet bluff]

You're welcome

[lean badger]

:white_check_mark: @3fzn muted from the text! :zipper_mouth:

[swift loom]

Hlo

@coral narwhal

whats this?

[long field]

Hello, pro bot for one of my servers that I use it seems offline, is there any information about when will be up again?

[swift loom]

@tidal flare

ProBot did not respond

[swift loom]

@fast viper

[gray niche]

A lot of us are having this issue. Pinned message here says "you can just wait" or buy their premium to actually fix it.

[gray niche]

According to previous responses I've seen posted here, no.
Per the pinned message in this channel "you can just wait". The only actual fix is to buy their premium apparently.

[long field]

Thanks

[wise abyss]

what is happen?

why probot got offline and dont response?

[proper cipher]

hello guys! it's me again, sooo i still can't access to dashboard on some servers I tried literally everything, don't know what's going on with it

[chrome pumice]

p

c

cp

[gray niche]

Per the pinned message in this channel. It's a known issue and "You can just wait". Apparently there IS a fix for it but you have to buy their premium.

[proper cipher]

they say it's offline and my probot is online, and I still can't access to dashboard

[gray niche]

Are you getting the "this server requires setup" loop?

[toxic moat]

BAAAACK PROBOT 😭

[proper cipher]

nope, I get something like Application error: client...

[proper cipher]

it's weird because it only affects on few servers

[gray niche]

I don't want to converse much more because the only time I've seen anyone from the probot team really engage in this channel has been to tell people to not chat here.

Your issue seems to be a little different, but very similar to the same one a lot of others are having around here. I've not seen anyone from the support team respond to anything in this channel since I've been here so you may want to post in the language-appropriate chat channel and see if maybe some other users are having the same issue as yourself?

[proper cipher]

they don't answer much and often because these are "volunteers" so I understand that they are not available 24/7, but I will do as you say, maybe I will find someone who has a similar problem. I hope so because it already works on my nerves

[gritty wagon]

I have been using the Probot on my Discord server for at least a year. Now for about 1 week it has been offline continuously. when I go to the dashboard, it says This server requires setup.
when i press continue to discord and go through the login process, the same page comes up again.
Thanks in advance

[proper cipher]

check the pinned message on this channel

[gritty wagon]

oh, i see.
thanks

[gray niche]

Option per the pinned message is "You can just wait". Apparently there IS a fix available for this, but you have to buy the premium for that.

[umbral dome]

does it have the custom image, user pfp, and users name in the welcome like pro bot?

[desert pier]

Could someone help me ?
im trying to setup a pro bot on my server but when i set it up it still says "This server requires setup."

[proper cipher]

check the pinned message on this channel

[echo pulsar]

pro bot is actually cooked

[steady sparrow]

hello guys

[echo pulsar]

works for a few hours then says "this server requires set up"

[steady sparrow]

i need help

i have probot in my server but in the welcome is not working how can i fix that plzz any help

anyone from the support team

[stray cove]

probot cooked?

[nocturne flax]

BAAAACK PROBOT 😭

[nocturne flax]

Could someone help me ?
im trying to setup a pro bot on my server but when i set it up it still says "This server requires setup."

<@&675070424748654593>

[scarlet bluff]

You meant, This?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[scarlet bluff]

I don't know About user pfp. Maybe It has. I Just never been interessed in print player pfp

(because it's a Dragon Ball server)

[smoky vigil]

Hey <@&675070424748654593> Probot still doesnt send welcome messages or goodbye messages. same counts for Level ups and stuff. Its been almost a week now.

[scarlet bluff]

I always used loritta welcome. I thought that all foreigns used It too

I'm kind of confused to see that This is a problem

[smoky vigil]

last message from probot till today.

[scarlet bluff]

Use loritta bot instead. It's Brazilian bot. It has welcome and log

And giveaways

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[quiet mauve]

<@&675070424748654593>

Probot is not coming online on my server

[sage patio]

Does anyone know why probot isn't working on my server and why it's working on another?

<@&675070424748654593>

[misty geyser]

I have same problem

[loud skiff]

<@&675070424748654593> Can someone help me please ? When I try to enter in my dashboard, there is an error that says that I got banned from the owner of the website

[fiery stirrup]

what have u done? xD

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[loud skiff]

No its ok, the probleme is solved ! Thx

[smoky vigil]

nuh uh.

[gleaming steppe]

Good afternoon, I've still had the same problem since Sunday. Can you tell me when it will be back to normal? <@&675070424748654593>

[quartz apex]

probot is down for my server idk how to get the bot back.

[gleaming steppe]

Same thing with me brother and they are not telling me when he will be back

[lilac wharf]

🇬🇧 "this server requires setup"

How can i fix this problem?

[vivid heron]

anyone know how to solve this "this server requires setup" loop?

[icy onyx]

?

[fast night]

Is there anyway get back scammed credits?

[teal aurora]

Probot is inactive on the server and logs and commands do not work

[mild falcon]

okay, I'm waiting 1 more week. If it still doesn't work I will delete ProBot. Patience has run out.

[brave topaz]

Okay.

[brave topaz]

Known issue atm

[brave topaz]

Nope

[wise nebula]

<@&675070424748654593> i really need this bot up or I'm swapping bots

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
For more info, click [here](#support-en message).

[tidal flare]

There are no fix for now, developers are working on it

[brave topaz]

#support-int

[brave topaz]

Known issue atm

[wise nebula]

Ok i have members complaining which is stress since I have no answers

[tidal flare]

If you can't wait, Premium Tier 1 is currently stable, affordable and with more feature.

[teal aurora]

I know because it's the same not only on my server but also on other servers

[lean badger]

:white_check_mark: @okisouji muted from the text! :zipper_mouth:

[brave topaz]

[wise nebula]

I had the premium a while back ago but it was getting to expensive when you are running 3 servers

[tidal flare]

Oh, yes if you are paying 3 times a subscription it may start to be a little problem I admit

But for the most important server, you have the possibility to upgrade to Premium Tier 1 if necessary while the basic bot is being fixed

[wise nebula]

Wish there was away we can have slots for how many we can use it on

[tidal flare]

If you have any suggestions feel free to add them in #1234622065810739291 ^^

[wise nebula]

Sounds good

[wise nebula]

How long you think it will take for them to get the issue handled cause it's just on one server i run that is out the others are fine which is weird

[tidal flare]

Unfortunately I don't have any ETA

[proper cipher]

is there any active support?

[brave topaz]

?

[wise nebula]

Ok thanknyou for everything yall do

[proper cipher]

oh so I still have the same problem with probot

[proper cipher]

it's been going on for over 2 weeks now

[wise nebula]

Well tried to get the premium cant access it through the dashboard T^T

[solar scroll]

When does the welcome Banner work?

[wise nebula]

They are working on it

[polar parrot]

Hello I setup welcome cards, made sure the probot is high up in hierarchy, checked permissions etc and nothing has been posted in discord

I also setup the levelling system, users are gaining levels but no roles are being added. If I have 'remove higher reward' ticked, does this mean if they have other unreleated roles higher in the server, the role gained is automatically disabled?

<@&675070424748654593>

[wind arch]

So, Probot's dead. But after trying out tons of other bots, I found this one that works:

Oh you can't share links.

noctaly

Well, good luck everyone! Noctaly is functionally very similar but I like it better for managing saved embeds and reaction roles messages.

[polar parrot]

What do you mean it's dead?

Who killed it? 😦

[proper cipher]

This is really getting annoying, for over 2 weeks I can't turn on the dashboard and I can't add news to the server

[teal plaza]

<@&675070424748654593> is probot still down?

[fading mesa]

I'm wondering the same thing.

[brave topaz]

yes

[solar monolith]

down for me too still

[karmic jewel]

No it’s been like that for 10 days

For everyone

[solar monolith]

are they working on it?

[karmic jewel]

Yea but they focused on the maintaining the tier 1 bot

[solar monolith]

understandable. I suppose patience is required.

[karmic jewel]

So the tier 1 bot is up & running but they’re working on the regular one now

[solar monolith]

thanks

[karmic jewel]

It’s just down something prolly went wrong during an update or an issue was found

[long geyser]

why is the bot offline in my server??

[lapis abyss]

Bot is offline in one of my servers and online in the rest

[long geyser]

Same here 💀

[fading mesa]

Is tier one the subscription version?

[lapis abyss]

Good time to try other bots

i just added Noctaly and YAGPDB

i would rather stick with Probot but i need to get work done

[unkempt pine]

The probot regex patern for anti invite links also blocks gifs

Lol

[keen anchor]

hello

Hello i subscripted for pro bot premium, and its not showing me that i can invite the bot to the server

[autumn minnow]

у меня бот не работает
точнее не прохяд оповещение что зашгел новый участник, почему не знаете ?
<@&336913504051265537>
может кто помощь ?

[sage flint]

This is English support channel, for other languages go to #support-int
And do not ping moderators for help

[sage flint]

Hello, I have opened premium ticket for you #1357111570152423596
Go to this channel and explain your problem

[autumn minnow]

My bot doesn't work
More precisely, there was no message that a new participant had stepped in, why don’t you know?
can anyone help?

[sage flint]

#status message

[tranquil forge]

probot in my server is offline and when trying to use a command it says The application did not respond, is it just for my server or others have this problem

[sage flint]

#status message

[tranquil forge]

nice

[fading mesa]

Thanks for linking the status announcement channel. However, the last post is 10 days old. Will there be any new announcements soon?

[sage flint]

We will post a new announcement once the issue is resolved

[fading mesa]

Thanks

[wise sparrow]

I keep trying to configure my bot in the panel but it’s just not doing it

[main cosmos]

Hi, bot is offline for 3 4 days now.

[spare whale]

Are these ongoing long-term outages an attempt to semi-force people to switch to a paid service?
It's a shame...

[tidal flare]

Hey, yes we are aware of this, it has been reported to the developers are they're working on a fix, thank you for your patience

[tidal flare]

Excuse me? We are not forcing anyone, only recommending if people wants a stable and upgraded version of ProBot

While basic ProBot is having issue, and it is not planned. We can't control issue and it's certainly NOT happening to force people buying Premium subscription.

[spare whale]

Thank you for your reply. I hope for a speedy recovery.

[tidal flare]

We also hope so, and no worries, if you have any questions that are ProBot related feel free to send them.

[unkempt pine]

^

[visual ice]

p

[unkempt pine]

<@&675070424748654593>

[light moth]

probot stopped working on my server and is not coming back at all

[long geyser]

@brave topaz hello any information from the team about the bot being down into several servers ?

[spark coyote]

<@&675070424748654593>

[sudden steppe]

They just want us to buy premium 😭

[spark coyote]

common issue. they are currently working on getting ProBot back up, with premium as their priority i'm pretty sure. various people are having this problem

[umbral dome]

does prem make the welcome images work

[unkempt pine]

Probably

But the normal bot is offline

[umbral dome]

my norm bot still works for everything except welcome image

[unkempt pine]

Not for me, normal bot is offline

[next elbow]

welcome messages, and audit log updates have stopped working since 03/25/25 what’s going on?

any word on a fix or timeline

[visual pulsar]

i think it has something to do with the image. I turned off my welcome message with image and it now works

[spark coyote]

@umbral dome @unkempt pine @next elbow its out for some people not for others. Pinned messages is all the detail there is rn i think

[unkempt pine]

I know

But that is not my issue

[unkempt pine]

This

[unkempt pine]

Proof ^

[spark coyote]

Ok

[undone remnant]

@tidal hawk

[mental salmon]

Welcome bot is still down <@&675070424748654593>

[twilit dove]

No news on if they are fixing it

[brave topaz]

Read the pinned message please

[brave topaz]

Server settings > safety setup > automod

[inland tinsel]

We know it's broken when is it getting fixed?

It's been 8 days.

[versed vine]

hi i log in to desktop probot to go to my server but it says this server needs set up.i tried to connect but it goes back to same error.cant go to probot

ahhh i just saw pinned message.bot offline

[unkempt pine]

I know automod is there, but why does it block gifs? Gifs aint invite links

[odd aspen]

Hello

<@&675070424748654593>

[trail folio]

any ideas ?

[spark coyote]

<@&675070424748654593>

[sage flint]

@trail folio @odd aspen #status message

[sage flint]

You can add gif links as exclusions

[frail scroll]

In my server. BOT gone Offline!

[odd aspen]

@sage flint Today Is The 11th Day

[sage flint]

I know

[sage flint]

#status message

[frail scroll]

but. now there is no news...

[spark coyote]

@trail folio @odd aspen @frail scroll its out for a bunch of people. check pinned messages too

[sage flint]

The indicated message is up to date, nothing has changed since then

[sage flint]

Do not interfere, especially when staff is here

[spark coyote]

oh sorry didnt see u were staff lol

thought u were another person haha

[frail scroll]

ok. Got it. Thanks!

[unkempt pine]

Ok. But that is kinda weird since its a automod rule for anti invite links, but its also anti gifs

[odd falcon]

I can't use ProBot on my server because it is offline. My server ID is 1168172431643517059. Could you please help me with this?"

[unkempt pine]

Probot is down

[sage flint]

The regex has not been updated to avoid blocking gifs yet, you can just add exclusions to fix it

[unkempt pine]

Ok

[unkempt pine]

This might work:
(?:(?:https?://)?(?:www)?discord(?:app)?\.(?:(?:com|gg)/invite/[a-z0-9-_]+)|(?:https?://)?(?:www)?discord\.gg/[a-z0-9-_]+)

[sage flint]

This one is better I think:

/(discord.gg[\\]?[\/](?:[a-zA-Z0-9-]{2,32})|discord(?:.com|app.com|.gg)(?:[\\]?\/invite)[\\]?\/(?:[a-zA-Z0-9-]{2,32}))/gm

[unkempt pine]

Hm

[strong stratus]

help?

[unkempt pine]

I can test that rq

[sage flint]

#chat-en message

[unkempt pine]

That regex seems to work aswell

I just put my regex in the probot rule lol

I think the difference isn't that much between our regexes

[sage flint]

If it work it’s good

[unkempt pine]

It works

And it doesn't block gifs

[raven agate]

the bot is still offline for me

[unkempt pine]

Probot is down

[raven agate]

is it for all the servers or just some of them?

[unkempt pine]

I don't know if it is for all, but multiple servers its offline

You can consider buying the probot premium

[spark coyote]

It isn’t for all my mates is working so u know.

[unkempt pine]

Well, probot is offline in this server lol

[spark coyote]

Yea haha true

[raven agate]

when are they gonna fix it?

[unkempt pine]

No eta

[raven agate]

yeah 😂

[brave topaz]

Follow the channel topic please

[unkempt pine]

Mb

Just trying to help

[spark coyote]

👍

[stone orbit]

Hi how are you

Why probot in my server not working?

@unkempt pine

[unkempt pine]

<@&675070424748654593>

[brave topaz]

Read the pinned message please

And do not ping individuals for support

[stone orbit]

Where is message pinned

[tepid lance]

It seems like the Probot in my server is also offline, I've read the ping message but just wanna comfirm (cause the other mods asked me to) the only thing I can do is wait, if I don't wanna pay for the premium?

[sage flint]

Yes, unfortunately you have to wait for free version until we fix the issue
Tier 1 premium is working with no problems

[tepid lance]

gotcha, thanks

[dark sinew]

hello how can i fix the problem, because after using some command an alert is displayed that the application is not working properly

[sage flint]

Hey, on which commands the error appears?

[dark sinew]

i want to use /clear but every commands doesnt work

[rustic isle]

Hello guys why my probot is always offline?

[sage flint]

How old are the messages you are trying to delete?

[sage flint]

#status message

[dark sinew]

it worked somehow

maybe some bug

thanks then

[sage flint]

No problem

[light moth]

Does the probot have an estimated time to return? Mine hasn't returned yet. :/

[signal jacinth]

Guys, i got a problem with the probot. Im trying to invite it to my friend's server (i got all required perms), its joins my friend's server but i cant access its website. Its thinks that i didnt invited him to the server and tells me "This server requires setup"

[mossy patrol]

How can I decide on the premium version if on a test server with literally 10 people your bot can stop functioning? It's about the greet function, but before it happened very often that the entire bot stopped functioning.

[torn thicket]

nice guys, for one week ur bot is not working on half of servers, good job

and u cant even fix it

pathetic

[warm atlas]

I’m just confused why it works in some servers but not others

[sage flint]

Unfortunately not

[sage flint]

The bot is probably offline on your friend server - #status message

[sage flint]

Free version of the bot have issues at the moment. Tier 1 premium is working with no problems

[sage flint]

Because bot is split into shards and the issue affects only some of the shards

[shy ether]

its broken?

[sage flint]

#status message

[tawny token]

Oh my goodness gracious their making us pay for a service 😡

What is this classism!!

[rich nest]

No one is "making" you

[sage flint]

We don't force anyone to buy premium, it's just that sometimes there are issues that can't be predicted

[tawny token]

😭😭y’all cannot pickup on sarcasm

[rich nest]

I did lol

[high quiver]

but is it really the shard when the pro bot is running in general for us?

we just cant get into the dashboard

[brave topaz]

It's related

You cannot access your server dashboard if the bot is offline

[thin heart]

Why probot is offline in my server

[brave topaz]

Known issue atm

[thin heart]

Ok

[cerulean robin]

hey @brave topaz can you help me

i can't invite probot to my discord, it kicks me back to the “add server” page

[brave topaz]

That would be something on Discord's end

Anyways ProBot is offline for most servers right now, try again once that's resolved

[cerulean robin]

okay, sorry for the another chat

[arctic wave]

@brave topaz
Now I have done the welcome command and everything is fine but when the user joins the server the bot does not welcome him

[brave topaz]

Read the pinned message

[arctic wave]

Okay sec

[pale bear]

has the embedded image thing been fixed yet? I had entrance messages set up, but they had an image attached, now they're turned off and it's working. Just curious!

I assume not, I don't see any updates on it and it's only been a week.

[brave topaz]

No, it hasn't been fixed yet. There are other priorities.

[nocturne flax]

May I ask if this has been resolved already? Sorry just got in the support.

[brave topaz]

It's not resolved yet.

[nocturne flax]

Okay thanks! Will wait for it.

[narrow kite]

Help

[brave topaz]

Known issue atm

you an just wait

[narrow kite]

Ok

At what time solve the problème

[brave topaz]

no estimated time

[narrow kite]

Ok thanks

[jade sorrel]

My probot is offline

[brave topaz]

known issue atm

you can just wait

[warm atlas]

May we ask about an ETA? This has been going on for days at this point

[brave topaz]

we don't have any eta

if you really need probot as soon as possible, i would consider buying a subscription, just trying to help you.

[stable sun]

why the welcome message not working anymore ?

[limpid mountain]

dashboard broken cus of smth

[limpid mountain]

this

[jaunty smelt]

Please help me. When I call the probot, it says this server is mine.

[brave topaz]

@limpid mountain head to #chat-en if you don't need help

[brave topaz]

known issue at the moment, you can just wait/buy the premium tier 1

[limpid mountain]

i was also trying to ask why that happen but i saw the chat rn

[tepid sphinx]

Can someone help me please?

[frosty echo]

What's up with the bot? it works fine in some servers but in mine its offline!

[tepid sphinx]

bruh

[frosty echo]

bruh

[tall wagon]

bruh

[wanton ivy]

Why doesn't the pro bot work for me?

@brave topaz

[thin heart]

known issue atm

[frosty echo]

this

[static fractal]

It must be hard being blind, sympathize you(

[frosty echo]

lol

[wanton ivy]

What’s your problem?

[frosty echo]

well hope the team finds a fix

[bronze zodiac]

How do i fix this

[brave topaz]

by waiting

[bronze zodiac]

Is bot down?

[brave topaz]

please read the messages above yours

[bronze zodiac]

Oh ok

[wise nebula]

When I click the subscribe it says something went wrong and I can't purchase the premium

[thorny badger]

Anyone knows why probot is off on every of my servers and suddenly every server requires configuration?

[void niche]

<@&675070424748654593>

[brave topaz]

?

[void niche]

is server is down or what ??

[brave topaz]

yes

you can just wait

[void niche]

ok

[brave topaz]

please do not mention again without stating your issue/asking your question first

[brave topaz]

still an issue?

@thorny badger read the pinned message 🙏

[daring narwhal]

(How convenient)

[brave topaz]

?

[void niche]

same issue bot got offline in server

[onyx hearth]

Probot is down in my server for some reason

[brave topaz]

@onyx hearth read the pinned message

[wise nebula]

I try buying the premium like yall suggested and it doesnt let me sub

[brave topaz]

you can just wait

[daring narwhal]

Is the bot always like this?

[brave topaz]

which tier

[brave topaz]

no

[wise nebula]

two

[brave topaz]

#status message

what happens if you buy the tier 1?

[tribal heart]

@brave topaz

When will the bot prediction be fixed?

[brave topaz]

no

[tribal heart]

damn

thanks

[onyx hearth]

Do you know how long it will take if I wait?

[brave topaz]

read the messages above yours

😉

[frosty pawn]

bro i swaer whem i have came to do it alll and to setup it it went down

like tf

[brave topaz]

[frosty pawn]

heelllppp

[brave topaz]

?

[frosty pawn]

fix it

pls

fast

[brave topaz]

i said multiple times you can just wait

so please stop

[onyx hearth]

I'm kind of glad that I have other discord bots that help moderate my server

[frosty pawn]

ok💔

[frosty pawn]

naaahh

this one

is the best

[brave topaz]

please keep this channel for probot support

[frosty pawn]

oh

alr

mb

[brave topaz]

appreciate your comments, but this is not the correct place

[thorny badger]

we already are premium tier 1 and still facing those problems in not one but a few of our servers. We have all the verification and slef-roles system set up with probot and the new users cant verify themselves since some days ago and it is not the first time that happens. We're losing users because of this and im thinking about stop using probot because those problems.

i'll wait like I did the last time and the time before, but it is kinda frustrating.

[stiff laurel]

hello why my probot is offline

[wanton ivy]

I'm looking for a new bot now, to be honest, I've been writing for 3 days and I haven't gotten a reply, it's really annoying

[mighty lotus]

im stuck on the dashboard with
"this server needs setup" in every server im in

[dense niche]

Me too

[mighty lotus]

i just realized the bot is offline

[dense niche]

Oh yes you are right

[dense niche]

@lean badger i think this is the new bot if PROBOT

try add this but and setup him

[mighty lotus]

the bot is already in the servers i need it to be in
its just stuck on the screen that says "this server needs setup"

[patent lotus]

yeah the bots down bro

some of the shards are down so it works in some servers but not other servers

[wise nebula]

Samething

[gray raptor]

Hello, doesn't the command /profile do anything? solution. How to change profile background image

[cinder latch]

I am a premium tier 1 user, but my probot is offline and I can't use it. What should I do?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[gray raptor]

Answer

[glass iris]

Hello, I would like some help.

I have a server, and the bot was added by another admin. I however need to access the dasboard and I cannot get further than the "this server needs setup" button. I click it, accept everything and then it just goes back there.

[cinder latch]

thank you

[glass iris]

<@&675070424748654593>

[tall needle]

<@&675070424748654593> my bot isn't working anymore in my server I dont know why?

[fast galleon]

https://discord.com/channels/224308865427046402/665036485132550154

[fast galleon]

https://discord.com/channels/224308865427046402/665036485132550154

been like that for weeks for me just gotta wait for a fix

[viral compass]

<@&675070424748654593> Hello, I have invited the bot to my server, but my dashboard says "This server needs setup" and every time I invite the bot, nothing changes.

[tidal flare]

Stop mentioning please guys..

Read #status to know more about this issue.

[viral compass]

wdym stop mentioning

[tidal flare]

It's not necessary to directly ping, state your issue first and if no one answers then feel free to mention

[brave topaz]

And read the messages above yours if you don't mind (those messages already answer your question)

[restive orchid]

Even the Premium...

Got off...

[median escarp]

pls help pro bot offline

[tidal flare]

#status

[shell thunder]

when will the bot be back

[tidal flare]

no ETA

[shell thunder]

will it last long ?

[restive orchid]

One thing is for sure

[tidal flare]

We don't know

[restive orchid]

It will be before GTA 6

[tidal flare]

We can't predict this

[restive orchid]

Lol

[tawdry saddle]

what happen to the bot

?

[tidal flare]

The bot is currently having some issues and the team is working on a fix for it to work properly again.

[scarlet bluff]

@sharp wyvern Did you manage to configure loritta?

[past inlet]

Hello, can I know when the bot will be back?

[glass night]

same

[brave topaz]

we don't have that info

[brave topaz]

this is a support channel for probot, not for loritta

[pine magnet]

can you guys tell me, if this bot sends the welcome message when a member joins through an invite link or not?

[twin coral]

help the bot is not working in my server

[narrow kite]

Me to

[twin coral]

@brave topaz help me please

[delicate forge]

Hello

[scenic lantern]

is bot down?

[brave topaz]

Read the pinned message guys

@nocturne flax let's not be rude

[proud ocean]

the bot is not working

[thin heart]

Can you please read other messages before sending messages here.
About 20 diffrent persons are asking why probot is not online/working

[proud ocean]

I red like 5

u could kinda say we're protesting

😂

[sacred ice]

Does anyone know how can I fix this (This server requires setup.)

On the website?

[stone warren]

What is the most easy way to get credits? <@&675070424748654593>

[sacred ice]

Hello

[brave topaz]

@wind gorge did you need help?

[brave topaz]

Read the pinned message please

[sacred ice]

Thanks

[brave topaz]

You can earn them in giveaways for example

Or buy a membership and use the daily reward

[sacred ice]

@brave topaz I can't find it

[fossil salmon]

Hello. I have a significant issue regarding Probot. I cannot warn members as it says "application did not respond" and the website itself keeps on declining my authorisation request and continuously tells me that my server needs setup.

How do i resolve this? Anyone?

[eager lynx]

Same hear!
Trying to clear chats and it keeps on saying Application did not respond?!

[fossil salmon]

I've been theorising that this is a global issue.

[blazing steeple]

Is probot offline or under maintenance?

[fossil salmon]

That's my theory.

[blazing steeple]

Your's also offline?

How is probot online here 😄

Oh wait, diff bot

[static fractal]

how long does this condition usually last?

in the time that the bot has been disabled, I've seen over a dozen identical posts here with the same question, and sometimes they came right after the answer

[fossil salmon]

I apologise; as I'm a new support member, I weren't acquainted with.

[static fractal]

this is searched in less than a minute, and okay there are tons of offtopic channels here, but in every channel here someone has posted about the bot not working

[fossil salmon]

I was merely attempting to admit my error; there is no need for controversy.

There is also no need to accuse others for "0 iq".

[brave topaz]

???

also please follow the channel topic

keep this channel for support, rule 1

[fossil salmon]

Understood.

[dry crow]

Guys

[lyric grove]

Why do you remove premium bot after only one week?

[dry crow]

ProBot is offline

Again

[brave topaz]

use your main language support channel - https://discord.com/channels/224308865427046402/743365286132056094

[brave topaz]

read the pinned message

we know what to do 😄

[lyric grove]

Why?

U guys remove the premium after one week only

Why??

[fossil salmon]

There are channel names for a reason.

[lyric grove]

Idc

[fossil salmon]

You really should, please navigate yourself to #chat-en or #chat-ar for offtopic conversations.

[lyric grove]

I want to tell him here You have no income

[fossil salmon]

As I said, please navigate yourself to #chat-en or other chats for off-topic conversations. You should adhere to the uses of channels. If you aren't aware this is #support-en . Plus do not insult me by saying "you have no income".

[lean badger]

:white_check_mark: Changed roles for _c77, +Only Arabic

[nova lintel]

probot down ?

audit logs no show again or ranks

[dapper badger]

Hello all, I'm stuck in this screen, I do the log in, but returns to this message.

[plush hedge]

same

[fossil salmon]

Everyone. Please inform yourselves in #status for Probot info.

[dapper badger]

Oh, sorry, thanks 🙂

[fossil salmon]

No worries.

[lucid sorrel]

same

[dapper pier]

<@&424428808951824406> [English] i have problem with this screen for an hour

[calm adder]

same

[oak swan]

Any idea of an ETA? Or just chill and wait lol. Either way, it is what it is.

[dapper pier]

actually i just joined the server so apparently its not just my problem

[midnight violet]

im trying to do self-assignable roles but for some reason, i cant select crap

i can only select a few roles and i dont know what permissions are letting it select them 😭

[lost axle]

Same!

Wtg

Is everyone getting this issue?

[midnight violet]

im not

probot is just being weird to me

[severe spoke]

I need to report someone selling probot credits

[rancid dust]

Still Down??? WoW.

[midnight violet]

it's down?

no it aint

[rancid dust]

uh. Yeah? It is? lol.

[midnight violet]

...im on the website

[rancid dust]

And? Tell me otherwise

[midnight violet]

oh

[midnight violet]

why can i use the site then?-

[rancid dust]

Dunno, you premium?

[midnight violet]

no

[midnight violet]

that's why im askin this

cause im using it right now

guess i could use /color

[dense lark]

Hi

The Probot in my server is offline

and I can't access the dashboard to make changes in my server

[hasty wind]

Hello!

I am having an issue with the leveling system.

Once people in my server level up and receive a higher reward (role), the previous role is supposed to be removed automatically, but it's not happening. Once the promotion takes place, both the previous and the new role are staying.

Is this a bug or is there a way to fix it?

[dense lark]

are you having same issue?

this is what I'm getting on Dashboard

[sage flint]

#status message

[sage flint]

#status message