support-en

[urban relic]

Wsb

The bot is offline

[tranquil laurel]

My welcome is not working in the server

<@&675070424748654593>

[sly rampart]

Hello, I have this message appearing when I try to configure the Bot on my discord, could you help me? This server requires configuration.

[brave topaz]

@sly rampart @tranquil laurel @urban relic @obsidian gust @obsidian hollow @nocturne flax @ivory stone @desert stream read the pinned message

no eta

[nocturne flax]

Yes, thanks. I have read it 🙏

[obsidian hollow]

I did. did you read my message? I specifically explained why my issue's not in the pinned message.

[brave topaz]

It's 100% related

Discord doesn't update ProBot status on some servers.

That's why it's showing as online

But the shard where your server is on is currently offline

[obsidian hollow]

gotcha, thanks

[main zephyr]

I use Probot for my colour roles however I’ve realized that there isn’t a limit to how many colour roles you can get so people can have yellow, orange and green at the same time for example. Can I change something on the dashboard without deleting the colour roles embeds and re-doing them or am I forced to remove them and start over from scratch? <@&675070424748654593>

[prime breach]

Hey

is ProBot in maintainence?

[cold dagger]

hey my welcome command is not working, anyone knows whatsup?

[cold dagger]

@lean badger

[cold dagger]

<@&675070424748654593>

[young egret]

Me too....

[prime breach]

@silent tartan

[little arch]

Does your welcome message include an image?

[prime breach]

yeah my have...

[cold dagger]

uhm it includes a background and avatar pf

[hardy light]

I invited probot to one of my servers then I bought premium.
But that server doesn't have the premium bot now?
It told me to invite the premium bot to a server. How?

I think I'm gonna kick that sucker out and invite him again

??

Where's the support 😭

[gray stag]

the welcome message and the img are not popsup when some one join my server

[jolly turtle]

the welcome images have been bugged for days now, its not just you sadly

[gray stag]

oh thanks

[lucid fog]

Hey guys, can someone explain to me why the free2use Probot just went offline and its functions wont work anymore? Yes ive seen that the fix for this is Premium Tier 1. But why? Is it just that the "trial" ended? Or do premiums get future updates earlier?
Thank you in advance :)

[nocturne flax]

Hi, can i talk to the owner of probot?

I need some help because i was blocked

[hardy light]

Same

[teal flax]

Why

[simple hinge]

same here

[teal flax]

I hope we can fix this

[lucid fog]

thats what my message was about. The pinned messages are saying you need to buy premium. But why?

[proper venture]

<@&675070424748654593>

[lucid fog]

@brave topaz hope you can give us some contect behind this?

[brave topaz]

Read the pinned message please

[brave topaz]

Read the channel topic please

[unique veldt]

is there a bot failure? the bot has not been working on my server for 2 days

[hardy light]

@tender obsidian hell/no

[lucid fog]

I did, thats what my question is based on.
I asked if its because you get the latest update before the free2use version, or is it a bug happening with the permissions?

[hardy light]

@brave topaz can you help me?

I should have premium tier 2 badge here in the server but I don't

[upper musk]

probot is off only in my server when i check another servers i see that he is online

[hardy light]

I bought tier 2 yearly and it didn't work in my server 😭

[late wedge]

Yeah, same here. Bot is offline and dashboard is not working. And we still not getting any information here! What a shame...

[mental gate]

<@&675070424748654593> ⬆️

[brave topaz]

@late wedge @upper musk read the pinned message please

[brave topaz]

Try again tomorrow, there are lots of users requesting help right now.

[brave topaz]

Let me create a thread for you.

Ticket*

[brave topaz]

#support-int

[late wedge]

Yeah "the only fix available is buy the premium tier 1 in " What a great solution! Important informations hidden in a pinned message! What about to post stuff like that in https://discord.com/channels/224308865427046402/665036485132550154 ? The bot istn working for days....

[queen delta]

please fix Danny not replying and offline issue

as soon as possible

[hardy light]

On a Friday😓
I'm sorry for you.

Yes please do. But how am I involved in that "ticket" ?

[fast galleon]

<@&675070424748654593> bot is back online but still got the same issue on the dashboard... any of u know how to fix it?

[brave topaz]

You can just wait

[brave topaz]

As soon as possible

[queen delta]

please fix it

@brave topaz

[fast galleon]

aight will do i guess

[mental gate]

i want to be staff here, how?

[brave topaz]

We're not looking for new support members, sorry.

[brave topaz]

Be patient

[rapid egret]

I tried to get Premium with PayPal but everytime I pick paypal it pops up and then closes

[toxic moat]

@brave topaz If a malicious member bans the probot from my server while the bot is down, will it cause problems with the commands?

[quartz oasis]

<@&675070424748654593> bro i add the bot to my server and did all the permission but he didn't respond

[tidal flare]

Guys please read the channel topic before mentioning !!

[quartz oasis]

topic?

[tidal flare]

it's useless to directly ping just state your issue and stay patient

[tidal flare]

Yes*

[quartz oasis]

i didn't do any of those

[tidal flare]

If ProBot gets kicked, not a single ProBot command will work

[mental gate]

oh okay thanks! ):

[tidal flare]

exactly

click on the message

[quartz oasis]

WDYM i didn't brake the rules

[tidal flare]

and read the full thing

that's what I mean,

• Don't repeat your question.
• Don't mention Support [English] more than one time.
• Don't ask questions that are not ProBot-related.
• If you want to help a user, wait for 5 minutes then mention Support [English] if no one answers in 5 minutes of you mentioning then you're free to help.
• Trust members at your own risk. We will not take responsibility if you trusted a member and they damaged your server.
  The Proficient role is a trusted role, if you have any suspicions about anyone with the Proficient role, please alert the Admins.

[toxic moat]

If I put it back in, will the auto-reply commands come back?

[tidal flare]

Yes

[rapid egret]

Do you's accept Google Pay for Premium cause I've tried doing it through Pay Pal but for some reason when I try doing that one the pay pal pop closes before I can even pay with Pay Pal 🤣

[tidal flare]

Hey, do not buy Premium Tier 2 for now since there are serious issues

[quartz oasis]

okay now what is my answer friend

[tidal flare]

#status

[tidal flare]

It's a known issue

read #status for more information

[rapid egret]

I'm not doing Tier 2 I was thinking about Tier 1 since it's only $5 which about 3.00 in GBP if I'm not mistaken

[tidal flare]

Yes you are correct

I am not sure if we accept Google Pay though

[quartz oasis]

so they are still working on it?

[tidal flare]

Yes

Thank you for your patience

[quartz oasis]

BRUUH AT THIS POINT I WILL JUST CREATE MY BOT

[rapid egret]

Only reason why I ask is when I click add card it pops up with the Google Pay button

[tidal flare]

[quartz oasis]

thank you mate for helping

[tidal flare]

That means we accept this payment method

[tidal flare]

No worries ❤️

[rapid egret]

Then I shall do that then if means it supports ProBot 😄

[mellow ridge]

hi

my bot is offline since many days and i can' manage it on website

[tidal flare]

Hey, check #status to know more about it

[mellow ridge]

Offline Bots: We are aware that some of our shards are offline. We have informed the team and they’re working on a fix. We apologize for the long inconvenience this experience caused and appreciate your patience. [il y a 5 jours]

about this message ?

[tidal flare]

Yes

Oh, are you french?

[mellow ridge]

yes

[tidal flare]

Je t'ai cramé avec le " [il y a 5 jours]" lol

If you need french support #support-int ;)

[mellow ridge]

ça ira en anglais mais y a zéro solution à par attendre 😦

[tidal flare]

Yes unfortunately

The only thing to do is wait until the problem is solved

[rapid egret]

Getting Premium has fixed it for me and it was only $5 so that ain't bad espiscally if it supports ProBot 😄

[queen delta]

Danny is offline

why?

<@&675070424748654593>

[cold aspen]

@crude estuary

I'm trying to set up probot on my Discord server, but when I invite it to the server it doesn't go online, it just goes offline, I've taken it off and on a bunch of times and nothing has changed.Could you tell me if it is a bug in the server or if the probot is like this?

[calm crown]

yo is the probot down?

i added it into another server, it worked. but js say that

and ic ant even access the dashboard atm

[brave topaz]

I'll mute you if you repeat the same behavior again

I told you to be patient

Contact Danny tomorrow

And stop mentioning

[brave topaz]

Read the pinned message

[brave topaz]

Read the pinned message and don't ping for support.

[calm crown]

uh can u show me a msg link please

[hardy light]

Your eye is so mid

[calm crown]

no it's js that, it legit crashed my discord when i open pins

[hardy light]

We're both cooked

I bought tier 2 prem for a whole year right when the bot stopped working

(I believe)

[quartz vale]

My Ip address was banned for trying to create a drop down link and now I cannot access my dashboard. What do I do?

The emojis are coming through as broken images for reaction roles, so I was checking out the Select Menu and its bugged twice and said I've been doing against the security and my IP address was flagged.

It will then ask me to reload the page and when it reloads it says I am blocked.

[winged rivet]

7 days my bot is not work :((

[halcyon root]

Probot is not showing any image on membrs joining and when the image thing is turned on nothing is showing. How can i fix this issue?

[sour jackal]

On my server the probot has been down for almost a week

Is there any way to solve it?

[winged bluff]

“Welcome“ still doesn’t work 😭😭😭😭😭

[little arch]

<@&675070424748654593>

[raven mountain]

ikr

[spark coyote]

Read pinned messages 🤦‍♂️

[little arch]

If your welcome message contains an image, it will not funciotn due to image realted API issues that the servers are curently experiencing.

[little arch]

Same for you.

[marsh isle]

<@&675070424748654593> can I have the leveling system use the guild score leaderboard xp ?

or does it always start fresh

[winged bluff]

Too bad, liked this feature so much, when will they fix it, don't know?

[feral belfry]

Help

[calm crown]

if i kick the bot from the server and add it back, will it keep everyone's levels

[calm crown]

aka like when i re-add it

[leaden crown]

Why does it keep saying this sever needs setup

[vale pelican]

Same they can't fix they stupid bot

[vale pelican]

The bot is down you need to buy premium to use it now I believe

[sharp trench]

Hello,

I still have an issue with the welcoming message in my sever. Do i need to do something specific or is it still a shards problem?

[spark coyote]

Look at pinned messages

[empty rain]

This was on my main server on my second server was the bot still online but on my main not, can someone help me?

[hidden thorn]

when the welcome image messages will back?

[nocturne flax]

Hello
I have problem
Can you help me?
Welcome doesn't work for me.
In my server
One person wanted to help me, Mr.Negative, but unfortunately it didn't work out.

[brave topaz]

No ETA.

[brave topaz]

Read the pinned message please

[brave topaz]

Read the pinned message please

[nocturne flax]

Where?

[hidden thorn]

the next week it will maybe?

[brave topaz]

#support-en message

[brave topaz]

We wouldn't know

[nocturne flax]

Okey, i understand

Thank you!

[lavish prairie]

How much before it'll work again?

[timber pumice]

why welcome doesn't works?

[brave topaz]

No ETA

[brave topaz]

Read the pinned message please.

[timber pumice]

when it will be fixed?

[timber pumice]

ow :(.

[lavish prairie]

Alright..

[worthy schooner]

Hello team probot , i have a problem i kick and rejoin probot to my aerver but is still offline and fron the dashboard also not working can you help me what i need to do to fix that

@crude estuary @near canopy @split needle

[rapid egret]

The best solution if the bots offline

[half parrot]

damn i just had that issue

bro predicted my problem

why is it offline in only some servers tho?

[clever escarp]

why its offline and i cant do anything in the site in my server

[tranquil laurel]

Try re adding it to the server

Idk

I'm not a staff

[little arch]

Shards are having some trouble, be patient. Everyone here are volunteers and the team is working very hard to get the bots working.

[queen delta]

even if I reply to Danny after 20 minutes that he replied to me, he does not reply in a timely manner

please state the issue clearly

[little arch]

<@&675070424748654593>

[tidal flare]

It's because Danny is controled by us, we manually answer, this is not an AI or something

[calm crown]

can u show mw ehere that message is located pretty please, i can't see it. When i add probot to other servers it works, but it doesn't wrok in a specific server

[icy pumice]

bot stopped working on our server I can not seem to find or resolve issue@Support English

[drifting osprey]

hello i have soem bug i tink on my server

welcoem message isn't working

[brave topaz]

?

[brave topaz]

Read the pinned message

[brave topaz]

Read the pinned message

[brave topaz]

#support-en message

[scenic crystal]

@brave topaz why is the welcome not working on my server

[brave topaz]

Read the pinned message please

[queen delta]

so reply, please

[icy pumice]

@brave topaz Gm:)Hey I am reading pinned messages but still unclear on issue. I love bot . I am getting a unknown integration message even if checking ping. ty

[tidal flare]

We are doing everything we can, remember we are volunteers so your patience is appreciated

[icy pumice]

ty

[tidal flare]

I didn't talk to you haha

let me answer you tho

[queen delta]

and your respect of time and clients is also appreciated by us

[tidal flare]

Hey, do not directly ping staff members, as written in the first line of the rules in #573048403429425162.

Also, may I have a screenshot of the issue please? Have you recently bought Premium?

[tidal flare]

Have you bought any subscription from us?

[queen delta]

why?

[tidal flare]

I am simply asking

[queen delta]

hmm

[tidal flare]

if you have not bought any subscription, you are not prioritized.

[queen delta]

once I've bought a subscription

[tidal flare]

Again, we are trying to satisfy everyone as much as we can as volunteers.

[queen delta]

but as this service is bad, Im not thinking of re-subscribing

[queen delta]

instead of arguing, can you reply to messages sent to Danny?

[tidal flare]

Nobody is arguing omg

Stay patient and I am not the one handling your request through Danny

[queen delta]

so reply to it

[queen delta]

but there should be a solution to staff abandoning Danny's conversations

[tidal flare]

No one is abandoning anything, you have been spamming the bot for days, and that will certainly not help to get a quick answer

[icy pumice]

I was checking ping on our own server to see ping rate of bot with bot command an got that message of unknown integration error. pro bot seems to have stopped functioning on our server as of 03/24/25. we have tried altering name of channel , checked permissions. uninstalling an reinstalling bot. however nothing seems to work so I came here to you now for suggestions if possible. ty

[tidal flare]

Now I will stop this discussion with you.

[icy pumice]

I am not a premium memeber

[queen delta]

why

[tidal flare]

Alright I understand, for now some shards are down as stated on #status.
This means some bot may appear offline in some of your servers, and we are sorry for the inconvenience.

[queen delta]

you cant find an argument?

[tidal flare]

Developers are working on a fix

[tidal flare]

Stop right now

[icy pumice]

ty np

[queen delta]

okay, but please tell your superiors about this

I suggest that every staff team will be able to take an abandoned ticket

[nocturne flax]

I made it so that when a person enters the server, it writes in the channel that the person has entered and the picture also appears there, after some time, it began not to appear when a person enters the channel, and when he leaves, then in another channel the bot writes that the person has left, help. I did a lot of things. 0 result <@&675070424748654593>

[severe glacier]

The bot is offline... again...

[sturdy ether]

Bot SHOWS online but commands arent working ;-;

[wet forge]

Hello, the welcome message is not working on my server
please help

<@&675070424748654593>

[tropic gyro]

L

[split dirge]

does anybody know how to block images but allow audio files

[brave topaz]

Head to #chat-en if you don't need help.

[brave topaz]

Not possible.

[brave topaz]

Read the pinned message please

[split dirge]

is there a bot that can do this?

[brave topaz]

We don't recommend other bots here

[brave topaz]

Read the pinned message

[split dirge]

sorry!!

[brave topaz]

Read the pinned message

[unkempt juniper]

I click continue ti discord do everytihng it says but it keeps re appearing <@&675070424748654593>

[brave topaz]

Read the messages above yours

[unkempt juniper]

Buit i cannot add it to my server is the thing <@&675070424748654593>

[stark vortex]

hi why my probot in my server not working??

[unkempt juniper]

Pinned messages

[analog geode]

Why does the bot not work on my server and works normally on other servers?

[pure valley]

So the Welcome message is not working for some days, as it also say in the pinned message that it is a know bug.
just wondering if it works - like last time - wen we can just turn of the image and the messages gets send or is it completely down at the moment?

[calm crown]

ok, but the thing is bot isn't even offline it works completly fine in any other servers

even the ones i created

[past flume]

<@&675070424748654593>

My probot is offline

But on other servers it working

[main sable]

Hi, Is the image when a user joins the server a premium thing? <@&424428808951824406> [English]

[pure valley]

as far as i know, its not. using it for idk how long and i dont have premium

[main sable]

Ok cant get it to work thanks

[pure valley]

did u look at the pinned message?

#support-en message

[timid crown]

Yeah the devs said the welcome images are currently broken/not working for the moment on the standard/free tier - I believe the paid/premium ProBot tiers have it working

[calm crown]

it isn't a welcome image tho

[timid crown]

Oh mb, yeah I think I read there are a few bugs atm

[drowsy tree]

Hello, someone else have the problem probot don't send anymore welcome messages ?

[pure valley]

#support-en message

[drowsy tree]

Oh ok thank you

Hope it will be fixed soon

by the way
it's really funny to read that 🤣

ProBot being offline in some servers: You can just wait, the **only fix available is buy the premium tier 1 in **https://probot.io/premium

[torpid burrow]

What is the reason for turning off the bot?

[pure valley]

wdym? the both bots are online

[modest shadow]

hello i have purchased probot premium but i cant add it to the sever?

[torn rain]

Why none of the welcome message are working neither the text nor the image

[pure steeple]

Why the probot in my server I is offline ?

<@&675070424748654593>

[dull pilot]

Pro bot still doesnt work

It doesnt mention if someone joins

[solid hatch]

hello

[calm crown]

<@&675070424748654593>

[lofty roost]

I was setting up my discord server and the probot blocked me, I was just setting up the welcome and goodbye part, what can I do?

[late obsidian]

heeelp me plz

<@&424428808951824406> [English]

[rotund belfry]

the bot isn't working well
Incoming members are not welcome, even though I have activated the feature
<@&424428808951824406> [English]

[nova lintel]

it has been almost a week since it stopped working in my server

why is it taking long to fix it?

[prime eagle]

the bot didn't work and don't setup

<@&424428808951824406>

[golden merlin]

the welcome in my server is not working why ?

[brave topaz]

@golden merlin @prime eagle @nova lintel @rotund belfry @dull pilot @pure steeple @torn rain read the pinned message

[brave topaz]

#support-int

[brave topaz]

Did you need anything?

[brave topaz]

#support-es

[brave topaz]

Same issue

[calm crown]

so like, how long would we have to wait

[dull pilot]

Where

[brave topaz]

No ETA

[brave topaz]

#support-en message

[calm crown]

why is it that it's only in that one server

[brave topaz]

Again, the issue you are experiencing is technically the same as all the people above you are experiencing.

Don't think you're the only one affected.

[random sun]

"you can just wait"

doesnt not sound that friendly tbh but i understand

[cosmic owl]

Why it's not working

The bot works in the others servers

[spark coyote]

Did you read the message that was replied to u?

[late obsidian]

And where is this message?

[spark coyote]

@late obsidian

[late obsidian]

it doesn't work for me, not on the server, not on the website

[spark coyote]

Its a known issue. Unless you have the paid version ya gotta wait

[late obsidian]

and how long to wait??? it was working fine, and it hasn't been working in any way for 4 days now...

[north kelp]

Probot has been down for like a day already

[spark coyote]

however long it takes to fix it. No point complaining if you aren't paying. They aren't able to fix everything immediately

[stiff bolt]

I have a problem because probot doesn't work on discord and shows that it's offline and in the panel it says "this server requires configuration"

[spark coyote]

look up a bit. Everyone is having this problem. Some servers its down, they are trying to fix it. Your only option to fix it immediately is to buy the paid version, otherwise you have to wait.

[stiff bolt]

okay and how long has this been going on?

[spark coyote]

only been like this a few days for me, I think its the same for most people a bit longer or shorter for some

[stiff bolt]

I just wanted to add a bot and this is what I got

[spark coyote]

Yea. Stuff happens. Just gonna have to wait

usually a good bot just down for a bit rn.

[stiff bolt]

well, we are waiting

yea

[gloomy onyx]

i can find 1 day netro quest, does it got removed or what?

[glacial elbow]

I have a problem paying via PayPal in Pro Bot. I want to subscribe, but when I click PayPal, the page opens and then closes.

[fierce hound]

hi , why propot is offline in my server? it offline 7 days ago...

[lilac yew]

So i was reading up the chat- now i know that the welcome messages are broken but I've been having this issue for almost a year now, I cant save any simple changes and IDK why....again, its been almost a year- anyone able to help:

[wanton galleon]

I DONT HAVE ACCES TO DASHBOARD EVEN IF I AM THE SERVER OWNER AND PROBOT HAS ADMINISTRATOR PERM

@spark coyote

[spark coyote]

everyone is having this problem.

[spark coyote]

everyones having this

well not everyone

but several people - Probot is down for some

For anyone whose about to post about this issue - quite a few people are having issues with ProBot right now, it is down, if you want to fix it, you either have to wait or you buy the paid version, which should be working, if not it will be fixed quicker than the free version. Look up before you post. And unless you're paying don't complain I can imagine they are trying their best to fix it.

[wanton galleon]

okey tku smch

[spark coyote]

alg

[wanton galleon]

when the problem will be fixed

[spark coyote]

idk

im having the same problem hopefully soon

[polar swallow]

I was literally going to ask this, if Offline is for a lot of people or just for me (my server has been offline for 4 days). Thanks for the answer.

[spark coyote]

all good.

[wanton galleon]

alr

[dense aurora]

Hi, I need help with probot

I bought premium

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[bright sedge]

Wow yall are disgusting. you cant even report issues to your status channel when youre having all these issues clearly. just be honest. Its so much easier for your users to j check the status channel, and it will stop new people FROM PAYING MONEY FOR A SERVICE THAT ISNT CURRENTLY WORKING

its practically lying to your customers

Be more professional.

[soft thicket]

Hi

I have A Problem In My Server

The Probot In My Server is Off I don't know why

Please Someone help me in that

[hushed barn]

Hello

My server is blocked from ProBot can anyone help me?

probot on my server is down
please help me

[spark coyote]

#support-en message

[spark coyote]

#support-en message

[modern lily]

I'm using Probot to do my levelling for my members.

It seems stuck on the voice. Not levelling up. I know that the points giving is random but it shouldn't be zero. May I know what is the probots permission settings for voice channels?

[north kelp]

Probot has been down for over a day now

[modern lily]

I think it's on and off again

Some of my members were granted roles by Probot

And some weren't

[half parrot]

More than that

[foggy hinge]

eta on a fix would be nice

[spark coyote]

They probably dont know

[dim coral]

guys wht is my welcome not working

[spark coyote]

#support-en message

[severe goblet]

Probot is not offline on my server but welcome messages are still not working

[spark coyote]

the message right above u

[severe goblet]

But how is it down if everything else probot suplies in my server works all the logs work the ticketing system works

[spark coyote]

i think thats a known problem that only welcome isnt working for some people - but im not 100% sure.

when some admin comes on they might know if thats the same issue

[paper pumice]

Our server requires people to use probot to verify but they suddenly can't do it anymore and the dashboard says this server requires setup

I have tried kicking and adding it back

[spark coyote]

same thing

[spark coyote]

@paper pumice

[nocturne flax]

Hello.
Why bot not working

[spark coyote]

please read literally what people are saying rn #support-en message

[exotic girder]

day 7 of pro bot not working.

[nocturne flax]

🇺🇸 | Hello @upper pagoda,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Dashboard ) further assistance request

[cedar lintel]

Hello, so i have a question, how come most of my servers have working probot, and some say "This server requires setup." is it the bot's outage ?

[mighty perch]

.

[spark coyote]

#support-en message

Pretty sure its the outage yeh

[cedar lintel]

okay, thanks i was worried someone from my administrators messed with the bot, because as i said some have the bot active and some say "This server requires setup"

[obtuse venture]

When I enter the server, the bot turns off, and when I enter the dashboard, it tells me that this server requires settings. What is the solution?

[nocturne flax]

i cant open probot dashboard

[dusk rivet]

The probot dont online in my server

[half parrot]

Yeah same

[half parrot]

It’s not online for lots of people

Look on #status

The bot isn’t online.

[tidal flare]

Hey guys, for the one having problems with their bots, please read the pinned message, and this message aswell #status message
We are really sorry for the inconvenience, and as stated in #status, the team is working on a fix.

[sly wedge]

I want to set up ProBot to automatically assign roles when members reach a certain amount of voice activity time on the server. When they meet the required hours, the bot should add the new role and remove the old one so that each member only has one role based on their voice time.

I've configured it as shown in the attached image, but I'm not sure if it will work as expected. If there are any mistakes or improvements I should make, I'd really appreciate your advice! Thanks in advance

[main zephyr]

@tidal flare @brave topaz could you please respond to this?

[pure hazel]

Who the owner of the bot ?

[wraith rapids]

Can anyone help like 3days its not working and I compare the probot webside with my server several times but still not working and the commands are doesnt work too.

<@&675070424748654593>

[torpid burrow]

Hello.
Why bot not working

[spiral canopy]

A common problem
you can read #status

[torpid burrow]

oh

[spiral canopy]

A common problem that developers are working on..

[wraith rapids]

Okay I hope they will fix it soon thx for answer.

[dusk rivet]

The probot is offline ya?

[pearl vale]

I need help I was banned from the website for no reason

I went on to the website went to make a welcome message for server im in

And

I was banned

<@&675070424748654593>

[spiral canopy]

yes

[spiral canopy]

can you show me ?

[pearl vale]

Sure one moment.

[brave topaz]

Read the channel topic please.

[pearl vale]

All I did was press save after making a welcome message

And it took me to this screen

[frosty stone]

I need help

[spiral canopy]

i know the channel topic but no support here .. i'm sorry

[spiral canopy]

<@&675070424748654593>

[brave topaz]

?

[brave topaz]

Error 1015 / "You are being rate limited..." / "Too many requests..."

You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer.

[pearl vale]

Oh okay thank you for letting me know

[brave topaz]

?

[mental gate]

sorry, wrong chat

[velvet lance]

Hey everyone, I'm currently having the error when I try to save in the Twitch notifications in the dashboard, I always get the error message "try again later" 😦

[brave topaz]

The Twitch module doesn’t accept new setups at the moment

[velvet lance]

I understand, do you know when it will be fixed?

[brave topaz]

no eta, sorry

[topaz cypress]

I need help coz it just kicked me from the dashboard website and said this

[rotund belfry]

thx

[brave topaz]

Read the pinned message

[brave topaz]

Error 1015 / "You are being rate limited..." / "Too many requests..."

You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer.

[brave topaz]

No worries.

[topaz cypress]

Thanks

[wraith bison]

K thanks

[fading hinge]

Hello. When will the bot resume work on non-premium accounts? Or should we switch to analogues? Please advise. Thank you.

[exotic girder]

get dyno instead,bot has been down for 7 days now

[thorn finch]

<@&675070424748654593> I need to be able to turn off the auto deletion of caps lock messages. I didnt ask for the bot to have it on, its set to on on default and a little annoying.

[true sparrow]

Hello, any ideas how can I fix this?

[sharp quartz]

Hello. Your welcome bot is not working. When will it be fixed?

[brave topaz]

@sharp quartz @true sparrow read the pinned message

We don't have an ETA, arezo

[brave topaz]

Do not recommend other bots here please

[true sparrow]

Got it, thank you

[brave topaz]

No ETA

[violet igloo]

Anyone here?

I have a probleme

[obsidian pagoda]

why my probot is offline?

[shy latch]

gg's

[teal plaza]

they trying to fix it

[obsidian pagoda]

👍

[brave topaz]

???

[shy latch]

bot offline

[tawdry nest]

isn't there any a A solution to the Pro Bot it's not working.?

[tawdry nest]

@brave topaz

i bored of this bot

[exotic girder]

all these admin and no one knows what’s going on 💀

[tawdry nest]

All of them.

[candid epoch]

Hello
I am the founder of the Lion Empire server. Our server has been banned from using your bot, and I would like to know the reason for this ban.
Please provide clarification on the matter and take appropriate action if possible.
Thank you for your cooperation.

server id: 788129457557995560

[unique veldt]

probot is still inactive on my server. when can we expect the bug to be fixed?

<@&675070424748654593>

[thorn mason]

The bot doesn't work in my server ,why?

[exotic girder]

get different bot,this one is broken

[rocky bone]

السلام عليكم البوت عندي طافي له ثلاث ايام @cloud mango@crude estuary@near canopy

[mental gate]

<@&675070424748654593> ^^

[mental gate]

please avoid mentioning, and check #status

[mental gate]

Read the channel topic please.

[mental gate]

what is ur main language?

[wind nimbus]

probot down rip

[mental gate]

@wind nimbus @thorn mason @unique veldt @tawdry nest read pinned message

[wind nimbus]

yeah but it also says its been resolved

which it hasnt

[split sundial]

recommendations!

my servers overly lacking rn

[candid epoch]

ar

[rigid totem]

Is there no placeholder for user id in auto responder?

[umbral dome]

hey does buying premium also fix the welcome image problem?

[weary osprey]

Has the image part of the welcomer been fixed yet?

[brave topaz]

nope

[brave topaz]

nope

[weary osprey]

Nvm, I just read the message above mine lol

[weary osprey]

👍

[still quarry]

A can not /clear massages of the user how left the server. (is there any fix or something else)

[rigid totem]

Is there no placeholder for user id in auto responder?

[kind jay]

Can not access dashboard, probot stopped working in my server completely and this keeps appearing when I try to re-link

[zealous light]

same

[quartz solstice]

yea

me too

i hope they fix it

[worthy merlin]

Hello

[whole karma]

I have a question. After I delete certain messages in the public chat, will the messages that I got points from disappear?

[wide girder]

fix the welcome

[zealous light]

<@&675070424748654593>

[wide girder]

fix the welcome bruhhh

damn

[brittle ivy]

Why is the bot offline in my server

[hardy tusk]

Why i Get Block in probot Dashboard

[spiral flame]

hi

<@&675070424748654593>

<@&675070424748654593>

[tawdry nest]

._.

[tidal flare]

are you trying to get muted or what

[nocturne flax]

hey guys! is the welcome messages things still down? i saw something on reddit about it being down about 5 months ago but my probot welcome messages legit stopped working like 2 weeks ago and i only just noticed

nobody’s touched my dashboard either, i check the welcome message settings on my dash and everything’s all good there

help meeeee pleaseeee

[dull ocean]

I have the same problem too, for about 4 days

[vast sorrel]

A WHOLE week has passed and no communication about this damn bot

[frigid acorn]

Why do I have the bot offline?

[hasty grotto]

Good evening everyone! I also have the problem that I am inviting the bot into my server. The bot entered the server, but the control panel tells me every time to redo the setup on discord.

[pastel carbon]

Hello my friend is credit blacklisted can I know the reason?

[candid epoch]

Hello
I am the founder of the Lion Empire server. Our server has been banned from using your bot, and I would like to know the reason for this ban.
Please provide clarification on the matter and take appropriate action if possible.
Thank you for your cooperation.

server id: 788129457557995560

[spiral canopy]

<@&675070424748654593>

[exotic girder]

strange isn’t it

[spiral canopy]

A common problem that developers are working on..

[spiral canopy]

Dm @surreal jetty

[spiral canopy]

Dm @surreal jetty

[spiral canopy]

Yes, and if it is solved, it will be posted in this room. #status

[spiral canopy]

A common problem that developers are working on..

[spiral canopy]

A common problem that developers are working on..

[spiral canopy]

if it is solved, it will be posted in this room. #status

[spark coyote]

For anyone whose about to post about this issue - quite a few people are having issues with ProBot right now, it is down, if you want to fix it, you either have to wait or you buy the paid version, which should be working, if not it will be fixed quicker than the free version. Look up before you post. And unless you're paying don't complain I can imagine they are trying their best to fix it.

[scarlet bluff]

I would, but the site barely updates so I can buy it

[spiral canopy]

Please be patient .. the developers are working to fix all issues

[spark coyote]

Thats what im saying

[spiral canopy]

Okay

[neon socket]

I just got blocked what i do?

[spiral canopy]

Dm @surreal jetty

[cobalt hinge]

Is it still down? Also not working in my server

[spiral canopy]

Yes ..

[torpid burrow]

pro bot is not working

Why

[spiral canopy]

A common problem that developers are working on..

[cobalt hinge]

When’s it expected to be resolved? 🙂

Or is there a temporary fix I can do in the mean time?

[torpid burrow]

When will you finish?

[torpid burrow]

@spiral canopy

[pastel carbon]

Telling me no activity

[spiral canopy]

You can check #status

[spiral canopy]

We don't know you can check #status

[cobalt hinge]

Okay, thanks 🙂

[spiral canopy]

Your welcome..

[spiral canopy]

How ?

[cobalt hinge]

Guessing there isn’t a temporary fix or something I can do in the meantime?

[alpine goblet]

Hmmn

[spiral canopy]

Dm him with blacklisted account

[spiral canopy]

A common problem

[spiral canopy]

No

[cobalt hinge]

Okay, no worries

[spiral canopy]

Try again later

[pastel carbon]

Ok

[toxic thicket]

Why does the bot work on all servers and does nothing on my server?

[spiral canopy]

A common problem that developers are working on

[toxic thicket]

How long does it take to fix?

[spiral canopy]

There is no time you can check #status

[toxic thicket]

k

thank

[spiral canopy]

Your Welcome

[scarlet bluff]

I paid Premium tier 1

It's working again

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[exotic girder]

Can admin please advise if we should install an alternative bot to our servers? Like how long will this take?

[spiral canopy]

We can't recommend any other bot .. sorry

[spiral canopy]

You can check #status

[exotic girder]

duh

i mean,advise if we should install an alternative bot

i didn’t mention any bots?

[spiral canopy]

No .. the developers are working to fix all issues you must me patient

[exotic girder]

yeah but people are joining servers and getting through with no roles,welcome message etc it would be nice to have a rough estimate on how long it is going to take so we know what steps to take in the meantime

we can’t just do nothing,lol

[spiral canopy]

There is no time you can check #status

[exotic girder]

#status means nothing.

[spiral canopy]

We must be patient

[exotic girder]

it’s been 7 days,how patient do you think we are?

it’s like watching paint dry.

[spiral canopy]

I don't have anything to do

[exotic girder]

unreal.

[limpid flame]

welcome still broken for me, hmmm

[spiral canopy]

A common problem that developers are working on..

[limpid flame]

oh I thought it probably on my side since probot is now online on my server

[spiral canopy]

It works on some servers and others no .

[limpid flame]

ok

thanks for info

[spiral canopy]

Your Welcome

[nocturne flax]

i mean there’s still issues, if you can’t fix it we may as well all just get a new bot

[spiral canopy]

You must be patient and the developers are fixing all issues

[fierce hound]

When will the Pro Bot problems be solved?

[spiral canopy]

#status

[vast sorrel]

Ik

[vast sorrel]

Im complaining about the lack of communication on progress/updates not about the bot actually being down

[sudden steppe]

Why is my probot offline while in other server it isnt?

[lilac herald]

Guys what is this

Pro bot in other server is online in my friend server is offline

[spiral canopy]

A common problem that developers are working on..

[spiral canopy]

It works on some servers and others no .

[spiral canopy]

It works on some servers and others no . A common problem that developers are working on..

[grave pine]

Hi, I'm currently trying to set up a leveling system through ProBot in a server that I admin in. We've set up roles, seemingly have configured everything, and people are gaining XP... but for some reason the role reward system isn't working.

Can anyone here offer some clarity? Is this a common problem? Is there a fix?

[lilac herald]

Ok thanks

[daring nexus]

Welcome problem is fixed ???

<@&675070424748654593>

[spiral canopy]

if it is solved, it will be posted in this room. #status

[sudden steppe]

Oh okok

[lusty oar]

Hello, the bot in my server is offline. How can I get it back online?

[sinful zephyr]

Hello, why is the pro bot not working?

[trim pine]

hola mi amigas

my english is not good

i am arabic

i want support please i walk in proplem in probot

[modern lily]

Probot is online but not tracking the levelling up 🙃

[nova lintel]

it has been 8 days now

why is it taking long to fix the offline problem?

[spark coyote]

thats fair

[spark coyote]

#support-en message

[spark coyote]

#support-en message

[spark coyote]

what do you think? making a fully functioning bot isn't a walk in the park. they are trying their best

[cunning sigil]

anyone having issues with the image of the welcome message not showing up?

[nova lintel]

...

[spark coyote]

?

[spark coyote]

#support-en message

[brave topaz]

I'm here. Please stop helping.

[spark coyote]

alr. but was just tryna help mate 😂 . yesterday there weren't any admin on at points just making it easier

[brave topaz]

I mean you're welcome to help, but read the channel topic.

[cunning sigil]

that doesn't really help :/

[spark coyote]

ohhh didn't see that right sure. i thought the rules were shorter whoops

[brave topaz]

Why not?

[spark coyote]

yea not much to do. just wait really. i think the paid might be better but idk

[brave topaz]

Paying won't fix the welcome issue.

[spark coyote]

yea right ok

[cunning sigil]

alright i read more thanks for the help

[brave topaz]

It looks good, but please note ProBot is offline on most servers and your leveling system might not be working as expected.

[cosmic owl]

I need help

it took like 2 days in this situation

I made setup multiple times and it didn't work

[onyx ferry]

It's offline for us too, is this some kind of "subscribe to our premium" shenanigan?

[brave topaz]

No

[brave topaz]

You can just wait

[inland tinsel]

BRO FIX THE BOT, THE WELCOME MESSAGES ARE STILL BROKEN, THE WEBSITE IS BROKEN, THE IMAGE PROMT IS BROKEN.

[spark coyote]

😂 😭

[nocturne flax]

hello

anyone

i need help

im trying to get probot premium and it keeps saying " your card was declined , please try a diffrent card . "

@tidal flare

@near canopy

@brave topaz

[solar scroll]

Is the welcome message working now?

Its been almost a week

That the bot isnt working

[whole fiber]

not working

[whole fiber]

............

@twilit rampart can u help

@tender obsidian

do I Need to pay for it ?

[spiral vale]

Can someone please help me? Whenever I try to set up the server on the page, this message pops up?

Kann mir jemand bitte helfen? Immer wenn ich versuche meinen Server auf der Seite einzurichten, kommt diese Meldung?

[exotic girder]

day 8 off the bot being down

[sage flint]

Make sure that your card is allowed to international transactions or use other payment method like PayPal

[sage flint]

Not yet

[sage flint]

Turn off the image

There’s an issue with the welcome image at the moment

[nocturne flax]

i tried paypal doesnt work

[sage flint]

Then make sure that your card is allowed to issuing such transactions and try again

[sage flint]

Is the bot online on your server?

[onyx sonnet]

?

[sage flint]

Is the bot online?

[onyx sonnet]

I'm connected, but I don't know, the bot seems to be off.

[sage flint]

#status message

[onyx sonnet]

What do you want me to do there?

[true tinsel]

The bot does not work on the server

[nocturne flax]

yes it does and i still cant

[drowsy wraith]

What's the problem with ProBot commands?

[supple wing]

The pro bot is not working on my server I brought it to the server and did everything It tells me that this server requires setup

He works on other servers

[sage flint]

Read the linked message

The bot is offline due to an issue

You can’t do anything about that

[exotic girder]

no,but you can

[obtuse venture]

Bot offline

[onyx sonnet]

Ok

[nocturne flax]

@sage flint

[sage flint]

If your card is declined I can't do anything about it. Make sure again that you have enough funds, your card can make international transactions. And if you still can't then contact your bank

[obtuse venture]

Look at my problem

[obtuse venture]

.

[nocturne flax]

there is more then enough funds + it isnt my first time im getting a renew and it wont work

[supple wing]

@sage flint

[sage flint]

@supple wing @obtuse venture #status message

[supple wing]

The bot works on other servers but it doesn't work on my server

[nocturne flax]

Hi

is the welcome not wrking ?

[true tinsel]

@sage flint When will the bot be back up and running?

[pure sandal]

@sage flint why isnt it sending the welcomes

??

[jagged flame]

I used the wrong command, I accidentally selected the /role command as "remove" and I can't cancel it. How can I cancel the command?

[sage flint]

Yes because as it is said in the status message, only some shards are down not all of them

[sage flint]

No eta, follow status channels for next updates on that

[sage flint]

There’s an issue with it, turn off welcome image and leave only message, then it should work

[supple wing]

Oh ok

[pure sandal]

alright

[sage flint]

Unfortunately it can’t be canceled

[jagged flame]

There are 29,000 members on my server, I need to cancel. Is there anyone who can do this?

[true tinsel]

Are you working on rebooting the bot now?

[exotic girder]

they been rebooting the bot for over a week 😂

[somber olive]

hey we got our probot having an issue that the bot in the dashboard needs an invite while he is in the server and he is offline if we invite it to the server we return to the same hole

I tried to kick it and remove it from the server intigration, but it didnt help

[sage flint]

No, you can try to kick the bot and reinvite it

[jagged flame]

I tried but throwing it from the server and picking it up again didn't work either.

Can I talk to the owner?

This is important because if this issue is not resolved we will no longer be able to use Probot.

[limpid schooner]

?

[true tinsel]

@sage flint Why does the bot work on some servers but not others?

[queen delta]

Why does Danny not reply?

[blazing solar]

Hello, good morning!
ProBot has not been working on my server for three days. I removed it three times and added it back, but it remains offline. Every time I access the dashboard, it says "This server requires setup", but the bot already has all the necessary permissions, and I even gave it high-ranking roles.

The fact is, I have been using this bot on my server for almost five years, and I have never had an issue like this lasting so long! I'm also worried about losing the commands I have set up (more than 100).

Can you help me?

<@&991458024403255416> / <@&675070424748654593>

[zealous comet]

Hello, good morning!
ProBot has not been working on my server for 5 days. I removed it so many times and added it back, but it remains offline. Every time I access the dashboard, it says "This server requires setup", but the bot already has all the necessary permissions, and I even gave it high-ranking roles.

can you help me?
<@&675070424748654593>

[sage flint]

Can’t help you with that. The system is made in such way that this action cannot be canceled. After all you can use same command to give the role to users back

[sage flint]

#status message

[sage flint]

Shards issue - #status message

[sand bluff]

My probot bot doesn’t work on my server why?

[sage flint]

Because we as staff are the ones who respond through Danny. Currently a lot of people are contacting us and it takes time for us to respond to everyone, be patient

[sand bluff]

I created it yesterday

[true tinsel]

Did you send it later and it works now?

[sand bluff]

@sage flint

[sage flint]

Look at few messages above

[sage flint]

It may work now but the issue is still there, so don’t be surprised if it went offline again

[blazing solar]

@sage flint

[sage flint]

Don’t ping me

I see all your messages

[blazing solar]

Sorry. Can you help me, please?

[true tinsel]

What is the maximum day to solve the problem?

[sage flint]

Hello, there’s an ongoing issue that cause bot is offline on some servers - #status message

you don’t need to worry about your commands/config, everything will still be the same when we fix it

[sage flint]

There’s no eta on that, just keep eye on the #status channel, we’ll post a message when it is resolved

[sage flint]

Hey, there’s an ongoing issue with shards - #status message

[brittle ivy]

Probot is offfflineeeee
Whyyyyyy

[sudden burrow]

why the welcome msg is not working?

[sudden burrow]

its not

[spiral canopy]

<@&675070424748654593>

[sick bone]

@brittle ivy

[sick bone]

@sudden burrow

[faint olive]

why cant i buy premium?

[blazing solar]

Thanks

[faint olive]

i cant pay paypal

<@&675070424748654593>

[sage flint]

Try via credit card

[faint olive]

i only got creditcard

paypal i mean

is there anyway to pay with paypal?

[latent raptor]

for some reason probot doesn't send a welcome message to the channel that i selected.

[faint olive]

@near canopy since you the highest here can you help me buy premium with paypal?

@tender obsidian

same with phone

[untold wave]

@tender obsidian hi
why the bot doesnt work?

[hearty bough]

Same

[brave topaz]

Read the pinned message please

And do not ping for support

[brave topaz]

If it's not working the only solution is use another payment method

Stop pinging for support please

[brave topaz]

Read the pinned message please.

[untold wave]

first i didnt repeat my question
second, if you look at the image, its related to probot
third, there is nothing about the problem in the pinned message
so, show some respect

[faint olive]

btuhhh

[steep coyote]

Hi, do you know when the welcome banner will be up and running?

[faint olive]

but i want premium?

[brave topaz]

I'm referring to the pinned message, not to the channel topic my friend

[brave topaz]

This is a known issue with PayPal atm, we're sorry for the inconvenience

[brave topaz]

No ETA

[steep coyote]

What ?

[brave topaz]

No estimated time

[steep coyote]

Ohh, thanks.

[nocturne flax]

@brave topaz hello

When bot online?

[faint basalt]

@brave topaz I bought premium tier 2 but I can't invite the bot in any server

[brave topaz]

What's your main language?

[warped swift]

I have a problem with the bot

[brittle ivy]

What to do thrre

[brave topaz]

Read the message linked, #status, instead of keep asking the same question

[brave topaz]

Read the pinned message before asking something please

[faint basalt]

English

[warped swift]

.

[warped swift]

Probot management can't fix the api problem 😕

I can fix the problem 😂

[brittle ivy]

Bot is offline

[lean badger]

:white_check_mark: @_5hi muted from the text! :zipper_mouth:

[brave topaz]

Your answer is on #status as was stated multiple times

[brave topaz]

Good for you

[brave topaz]

Give me a moment please

[warped swift]

Of course 😅

[brave topaz]

Do you need anything else?

[warped swift]

Ty

[faint basalt]

Okay thank you

[livid cargo]

hello

i have this problem when i want to setup my server (This server requires setup)

[latent raptor]

i can't find what i'm doing wrong. cause the welcome message doesn't work but the leave message does. and i checked it in my other server but the bot doesn't seem to welcome people

[livid cargo]

i have the same

[slender steppe]

hi

i do line but dont know how to do it

[latent raptor]

<@&675070424748654593>

[lean badger]

:white_check_mark: @hn._.l muted from the text! :zipper_mouth:

[brave topaz]

You didn't read the pinned message, am I right?

[brave topaz]

Read the pinned message pleaseeeee

[latent raptor]

i did, but i can't really find what i'm doing wrong from the pins, and probot isn't sending welcome messages in an older server of mine either that has been set up already.

[brave topaz]

It's a known issue my friend

that's what the pinned message say

and if you want to fix it, remove the image

[latent raptor]

ohw i must have miss read it then😅 sorry for bothering you

[lusty axle]

Why bot is off from about 14hrs?

[livid cargo]

ProBot being offline in some servers: You can just wait, the only fix available is buy the premium tier 1 in https://probot.io/premium

[cloud elm]

hey
i got issues on my server again
several months ago i had troubles with /top text command and your Admin tried to fix it by himself, and we agreed to use a temporary solution, -top text command (with - instead of /)
now - command also stopped working 😦

[quartz solstice]

is it fixed?

[brave topaz]

no

[obsidian pagoda]

why my probot is offline?

like, since the 29th he's been offline

and i dont know what to do about this

please someone help me, i need the Probot

[wispy thorn]

Why is the welcome to my server not working?

[livid cargo]

@obsidian pagoda

[obsidian pagoda]

bruh...

thx

[sick flax]

Hello!
I need help please

[halcyon heart]

hello i have this weird issue

i tried from my pc/phone even ipad

and it shows the same thing

[rapid egret]

NOTE:
If you are getting this error the best fix for now is buying Tier 1 Premium I'm sure the team is working hard on fixing the offline / setup issue for the free ProBot but for now the best bet is getting the Tier 1 Premium for $5 ^_^

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[turbid warren]

Guys i have problem whit bot. On my server he dont want send welcome mesage on channel which I pointed out to him. He send only on channel " moderator - only" How to fix it?

[sage flint]

Hej, jest usterka z wysyłaniem obrazku do wiadomości powitalnej. Wyłącz obrazek i zostaw samą wiadomość tekstową to powinno działać

[turbid warren]

Zrobiłem tak i nadal nie dziala

[sage flint]

Tutaj wyłącz

[sage flint]

Hello, there’s an ongoing issue with generating images by the bot, unfortunately your can’t use this command until the issue is resolved

[sage flint]

Hello, the bot is probably offline on your server, we have posted a #status message about that. You need to wait until we fix it

[turbid warren]

ok

Do you know when this bug will be fix?

[rapid egret]

Keep an eye #status is your safest bet 🙂

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sick flax]

Alright tthx

[stone leaf]

#status says issues are resolved but they are not? No more updates at all?

[gray niche]

ProBot has simply not been working in our server and I cannot find out why.

"This server requires set up" asks me to add the bot and authorize when it's already in the server to begin with. Follow the stops. "This server requires setup" Rinse and repeat.

Any ideas or is this bot just down? This has been an ongoing issue

[wide girder]

fix the welcome page

[honest ether]

Help, the bot is not "online" on my discord server but still dosn't loads on the Probot pannel and isn't working at all what can I do to fix that?

[onyx quest]

Hello bot does not send welcome messages but sends log messages, how can I solve this problem?

[honest ether]

this appears on the pannel, but already did that and the bot is on the server

[gray niche]

I've been getting this loop as well.

No idea how to fix it

[honest ether]

yeah bc on my server the bot is "offline" when is actually online

"desconectado = offline"

[gray niche]

Hmm it shows it offline on my server as well

[honest ether]

<@&675070424748654593>

[gray niche]

I'm kinda bummed with the whole thing because I really like the features and interface when we first integrated it but it's just been a lot of issues since we started using it

[honest ether]

this only happens on one server, others that I install it works perfectly

not sure what to do rn

[gray niche]

Yeah there was a test server I added this to originally to work through the features on it. And it's still up in that server?

[brisk talon]

It's shard based. So only specific shards are offline. Those shards each provide service to (estimate) ~1000 servers, therefore if one shard goes down 1000 servers do too. This can be caused by the server host that probot is living on, if a section goes offline or a shard has some kind of fatal error

[honest ether]

well I just tried to install on a server and same thing for another test server

but only loaded on 1

[gray niche]

Thanks for the info. Is there some way of trying to find out if your "shard" is offline or?

or maybe switching shards? lol cause mine been having ISSUES

[brisk talon]

Only way is if the devs list that info either through a bots Presence or through some kind of info command. However both would require the bot to be online. Otherwise if the bot shows as offline, and that's not manually set in the bots config its safe to assume your shard is also offline lol

The devs with access to server logs/process management would be the only ones who can see exactly which shards/regions are having outages

which is why i think the fact that im Still waiting for a status update regarding the fact that they are aware of the outage, pinning a message to promote buying premium without also providing a known outage is gross ngl

[honest ether]

sad I only have Probot on one server and isn't working

[gray niche]

Gotcha.

[gray niche]

Yikes

[gray niche]

That, conversely, does NOT make me want to buy premium 😂

[brisk talon]

I use it in a number of places and only one is down too

[brisk talon]

Exactly

[honest ether]

I'll have to use other bot then, as probot ain't loading on mine and I don't have on other server. Really sad.

[gray niche]

I was planning on getting premium when I first started using it becuase the features and layout are all pretty nice but I've had so many issues with it being offline since

I mostly use it so members can self-assign themselves roles and It was seemingly the best one I could find for that.

[brisk talon]

It implies they have a fix already, but either dont want to take the time to implement for free, or just cant be bothered if theres no payout

[gray niche]

And it's been down enough that our MEMBERS have been asking us to get a different bot but I was hoping to find a way to fix it.

[brisk talon]

The image thing may be related to the enforced upload size limit that was posted like 4 months ago lol

[brisk talon]

It hasnt been bad in the past, usually fixed within hours

But this is awful, mines been down for like days now afaik

[gray niche]

I've only been using for 6-8 weeks now and its seemed like 50/50 whether or not it's going to work

[brisk talon]

Ive been using for almost 4 years now

Always been my go-to quick and easy setup/management/logging bot

[gray niche]

Idk about "no payout" tho. Anyone that has tried to interact with it on our server, and I'm guessing across others with the same issue, have not left with a warm, fuzzy feeling about it lol.

[brisk talon]

Yeah no kidding

Idk what language its written in, so i cannot say whether this is caused by some lib breaking change patch or what not

There havent been any API changes yet and the ones that are planned have been delayed a fair amount at that

[gray niche]

I guess I need to find some back-up bot to help members self-assign roles in the very least

[brave topaz]

Stop please, this is a support channel, not a chat

[onyx quest]

Hello bot does not send welcome messages but sends log messages, how can I solve this problem?

[surreal spindle]

Guys, welcome, my server is broken and my bot is given to me by the admin of the launcher. I tried turning it off and on, but it didn’t work. What is the solution?

[brisk talon]

Can I make a request for support with an update to the status then?

[gray niche]

Oh yay! Understood. Can you help us with our issue then?

[honest ether]

we are talking about an issue, but no answer so.. ??

[gray niche]

<@&675070424748654593>

In a loop where "This server requires set up" is what I see, it then asks me to add the bot and authorize when it's already in the server to begin with. Follow the steps. "This server requires setup" Rinse and repeat. Bot shows as offline in server.

Bot being offline has been an ongoing issue off and on. What can I do to resolve this?

[modern lily]

Probot seems to be stuck on giving levels etc. Is kicking the bot and reinviting something that can help?

[civic obsidian]

does anyone know why i cant pay for probot?

my premium sub ended randomly

[lament ember]

can someone tell me how to connect a steam server to a discord

[high coral]

Hey, is the bot only offline for me? And why is it offline?

[worthy merlin]

No , me too

[gray niche]

Pinned message in this channel states "ProBot being offline in some servers: You can just wait, the only fix available is buy the premium tier 1"

[worthy merlin]

Thanks, I didn't noticed

[sullen pebble]

that's not shady...at all... LOL

[blazing onyx]

hello i rlly need help

it won't connect to the server

although in another server he works perfectly fine

[empty ridge]

it's down again

[blazing onyx]

rlly ?

[empty ridge]

dashboard nor bot itself works

[blazing onyx]

i don't understand

[gray niche]

Per the pinned message in this channel: "ProBot being offline in some servers: You can just wait, the only fix available is buy the premium tier 1 in https://probot.io/premium"

So.. "just wait"

[gray niche]

Also I'd recommend discussing in the chat channels. We were discussing here and mod asked us to stop.

[oak barn]

I think probot is dead for long time

And no one is fixing the issue

[scarlet bluff]

They kinda fixed, but Discord sent another update, and Broke The bot again

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[inland tinsel]

Thr welcome issue is still not fixed

It has been 6 days

[scarlet bluff]

I understand... I use loritta, so, I don't have This problem @inland tinsel

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sudden burrow]

fix it fast!

[inland tinsel]

Ah

[sudden steppe]

Why does this pop up ?

[spiral canopy]

<@&675070424748654593>

[brave topaz]

Read the pinned message please

[sudden steppe]

I have it in my server ready

And I've already set it up

It just keeps coming the same message

[brave topaz]

Please take another look at the pinned message

[brave topaz]

Read the pinned message as I said

[sudden steppe]

I'm lost...

[brave topaz]

This is a known issue

And you can just wait

[sudden steppe]

Will you tell us when it will be back up?

[brave topaz]

Nope

[sudden steppe]

How will I know its already been 2 days

[gleaming steppe]

Good evening, I would like to inform you that my server still does not have the probot working. Do you have a deadline for the return of the probot? <@&675070424748654593>

[brave topaz]

I have already answered you

Why did you ping us again

[brave topaz]

Checking if it works/it's online on your server (?

[gleaming steppe]

Sorry, it was just to leave it in the right place.

[sudden steppe]

It is online in one of my server

But my other server it isnt

[brave topaz]

That's how shards work

[spare whale]

The BOT is not working right now, but will it recover if I just wait without doing anything?

[past meadow]

Hello So I Just Entered The Probot.io Site And That Happened:

Can U Guys Tell Me What Should I Do?

[high vortex]

I have a small problem with ProBot on my server ;/

[eager smelt]

same here

[vivid linden]

Same here aswell and Probot shows itself as Offline on my discord

[young flax]

ProBot is offline on my server.

[vivid linden]

its on most of the servers.
im wondering for how long.

[gray niche]

If you look at the pinned message in this channel or look at previous responses they posted in here a while ago "you just have to wait"

[gray niche]

Pinned message says our only options are to "just wait" or buy premium

[eager smelt]

Thats not me is in the rush to be have the problem fixed

[gray niche]

I saw some in here say there's has been out over a week. Pinned message says we have to "just wait" or buy premium

[vivid linden]

wow.

[spare dome]

Hi, I wanna ask about the leveling system. How does the bot counts the xp, is it with how much messages I type or how much messages I type in a minute ?

[shrewd shore]

Hello <@&675070424748654593>
So ur bot has sent me inappropriate messages some time ago ( when my acc was hacked) mostly links to nsfw servers and telegram channels and im wondering if there is any way for you guys to help me im begging

[limpid dagger]

The bot does not work on the server. What is the problem?

[limpid flame]

This thing won’t stop lol

@spiral canopy any idea for me to end this craziness lol

[pulsar remnant]

are yall ever gonna fix the bot i kinda need it

[sour jackal]

ProBot is offline on my server.

[spiral canopy]

<@&675070424748654593>