support-en

[halcyon mirage]

🥲

probot is gonna go cry if that happens

[tidal flare]

I guess

[hardy cairn]

Probot is down?

[tidal flare]

Hey, currently ProBot is having some issues right now, developers are trying to fix it.

[hardy cairn]

Ok

[cursive sedge]

hello, is there any problem with the bot??

[tidal flare]

Hey, currently yes there is an issue with ProBot and the dashboard, developers are currently fixing it

[cursive sedge]

okay

[nocturne flax]

Okay thank you

[pulsar sequoia]

Open support ar he is closed

[torn sinew]

any idea when probot will be back online?

[civic thicket]

اوب اوب اوب

العربي يجي خاص بالله

[vivid cove]

Englisch

??

When is the ProBot Online coming ??

[civic thicket]

I don’t no

Sorry

[vivid cove]

okey bro

[urban mango]

How did this even happen?

[nocturne monolith]

Who is closed ?????

[plucky valve]

Hi

Why probot

[nocturne monolith]

Hi

[nocturne monolith]

He is off .

[rocky olive]

@tidal flare hey is the auto responding fix as yet ??

[nocturne flax]

Hey is pro bot offline?

[severe hawk]

how to get the prime ?

[nocturne flax]

Is probot online?

[lone swift]

probot is borken

[ornate plover]

I understand that you are busy, so I would like you to update the status of your bot and publish it on the server.

[worn glen]

hi @everyone

[ionic girder]

<@&675070424748654593> pls help me why the Google Web don't work?

[tired radish]

<@&675070424748654593> why the bot dosent work?

[ionic girder]

Yes I have 5members join now and don't sent messages

[cloud obsidian]

the bot is off and they fixing it

[ionic girder]

Pls fast

[cloud obsidian]

its up to them not me

so be patient

[ionic girder]

Nvm

[haughty moth]

Why bot is not responding

[tidal flare]

that's me

[nocturne flax]

Is it online ?

[cloud obsidian]

nope

[tidal flare]

Hey, read this message : #support-en message

Or the pinned message

[nocturne flax]

Ok

My server got raided and probot don’t work

Dang

[haughty moth]

Why support Arabic is close?

[tidal flare]

Everything is said in the channel

Hey please keep this channel in english, and for arabic members please do not talk here as you were told in #support-ar about the issue.

[verbal prawn]

my bot is offinline and its not working, THE WEBSITE IS OFFINLINE TOO

[haughty moth]

But this channel is close

🗿

[tidal flare]

I just said that you were told in #support-ar why

[haughty moth]

Ok

[verbal prawn]

Bro someone help please

The bot is offinline too

[hollow sinew]

is the bot currently down? not getting a ping response (or anything else) - have the said anything about how long its going to be down?

[verbal prawn]

I dont speak arab

[wicked ocean]

I know the devs are fixing the bot, but do you know when it will be back?

[verbal prawn]

Ohhh

[cloud obsidian]

no one know yet

[nocturne flax]

<@&675070424748654593> the bot dashboard Aint loading. Please help.

[fluid mural]

Yeah as Far as I know the Website is down rn

[cloud obsidian]

read above and you see the answer

[fluid mural]

I have the same Problem

[nocturne flax]

I have been like so for half an hour.

[nocturne flax]

Mind mention the message?

[flint crypt]

Why the Credit is collapsing

Try to help it before its die

[cloud obsidian]

@nocturne flax this

[nocturne flax]

Appreciated a lot

[young lion]

auto roles arent working

website isnt loading

[brave topaz]

Known issue, you can just wait

[nocturne flax]

is there an ETA, when this issue is fixed?

[dark nacelle]

The timeout command is not working, what’s going on? It’s saying “application did not respond”

Not helpful when I’m having to actively moderate a situation right now

<@&675070424748654593>

Does anyone know what’s happening here.

[cloud obsidian]

read above

[nocturne flax]

the bot is down

[brave topaz]

No ETA

[brave topaz]

Read the pinned message

[dapper hedge]

why probot isnt work

[nocturne flax]

This need to get online

[brave topaz]

Read the pinned message guys

We won't be here just to tell the same thing to everyone who doesn't want to read

[nocturne flax]

Yeah but when the bot is online

I need the bit

Bot*

[cloud obsidian]

no one know

[brave topaz]

Thanks for the help, but we've got this

[brave topaz]

No ETA

[nocturne flax]

Ok

[cloud obsidian]

lol sorry i just love to help i used to do this
when i see Qs i see myself answering it 😂

[rain sapphire]

is there any problem with the bot. i cant use the command and website

[neon sable]

I’m also having this issue

[brave topaz]

@neon sable @rain sapphire read the pinned message

[nocturne flax]

Everyone got it

[brave topaz]

?

[nocturne flax]

Best discord bot won’t work

[brave topaz]

No worries, but there's a channel topic which needs to be followed.

[neon sable]

Okay thank you i appreciate it

[brave topaz]

This isn't a chat, head to #chat-en if you don't need help please.

[brave topaz]

No prob!

[nocturne flax]

Alr

I have a question

[nocturne flax]

How can I get the link to probot pannel?

[brave topaz]

https://probot.io

[brave topaz]

Correct.

[nocturne flax]

Ty

[thorny wadi]

hello

why #support-ar is not working

[nocturne flax]

I want to remove the messages that Pro Bot sent to me previously in my private message. Is that possible? @crystal nymph

[thorny wadi]

@brave topaz

[brave topaz]

Not possible

[brave topaz]

Didn't you read the message posted there?

[thorny wadi]

no

[restive sleet]

dash board not working

[brave topaz]

Read it then

Or ask in #chat-ar

[brave topaz]

Read the pinned message

[thorny wadi]

OK Why is probot down and when will it be back

[brave topaz]

Read the pinned message

We don't have any ETA

[nocturne flax]

Can't the development team do this?

[restive sleet]

WE NEED BUY. FACTS !

[brave topaz]

They can but they don't do it

[brave topaz]

Head to #chat-en if you don't need help

[rain sapphire]

#support-en message

[brave topaz]

Read the pinned message

[brave topaz]

They were already answered.
Read the channel topic if you're going to help.

[nocturne flax]

why ?

[brave topaz]

Because no. If you need to ask something else, wait for #support-ar to be unlocked.

[restive sleet]

but i cant buy. idk why

[brave topaz]

Try using another browser.

[median bane]

probot is going bankrupt

[brave topaz]

This isn't a chat channel

[restive sleet]

same

[brave topaz]

Will get that reported.

[leaden monolith]

What to do in such a situation?

[brave topaz]

Just be patient and wait. This is a known issue, check the pinned message for more info.

[leaden monolith]

Ok

Thank

[tough robin]

quick question, while the bot is down/being worked on, do people still get activity xp or is it paused until fully functioning? if you know the answer

[regal summit]

I can't lie no ETA on a bot with premium features is kinda wild

[fluid mural]

I cant even acces the Premium page to upgrade

[brave topaz]

It is paused

[tough robin]

tbf if they havent diagnosed the exact issue they cant really tell you how long it'll take, etas are mostly used in scheduled maintence

[brave topaz]

Most of our premium users aren't experiencing issues with the service

[regal summit]

ah well atleast that's something

[brave topaz]

The whole dashboard is down.

[fluid mural]

Ik, but im not trying to acces it Via the Dashboard but via the Main Site

[brave topaz]

The dashboard and the main site are technically the same thing

[fluid mural]

Aight ok thx

[brave topaz]

It uses the same API which is currently down

[fluid mural]

Ok ty

[tough robin]

yay im one of the few T.T good luck!

[lone swift]

is probot now working?

[brave topaz]

It is not. Read the pinned message.

[green oasis]

so this was just to make us pay for tier 1

[brave topaz]

Excuse me but you're wrong. Since the API is down users can't even buy a new subscription. Next time do not spread false info of something you don't know how works in the background.

[lapis tangle]

When probot is run?

[brave topaz]

No ETA

[uneven hill]

هع

When is Pro Bot coming back?

[brave topaz]

#chat-ar

[cloud wedge]

This #support-en message directly contradicts this #support-en message statement

Especially when the support in #support-ar as well as the pinned message #support-en message both directly say "if you want it to work, then pay for it."

Even if the ability to start a new subscription is down right now, that is a terrible message to send to your users. This sounds like extortion.

[brave topaz]

I'll edit the pinned message on this channel. It was sent 2 weeks ago when it was still possible to acquire a subscription.

[cloud wedge]

Do not pretend that you didn't say "if you want this fixed then pay for it."

[tough robin]

honestly i read that as "things get fixed faster when people are getting paid" not "only paying users get to use the bot" being I am a premium user and can't use the bot, thats obviously not true.

[tidal flare]

Hey, what do you mean you cannot use the bot? have you made a ticket about your issue?

[cloud wedge]

Then you missed the part where they said that paid users are not experiencing this issue #support-en message

[brave topaz]

@cloud wedge this isn't a #chat-en channel 😄

[mighty perch]

yo

whats wrong with the probot?

[tough robin]

"most" but they are right, not a chat channel, apologies @brave topaz

[brave topaz]

Read the pinned message

?

[mighty perch]

in what channel

[brave topaz]

In this channel (?

[fleet moat]

Sorry

[mighty perch]

oh alr

[tidal flare]

May we help you?

[fleet moat]

I speak Kurdish

[tidal flare]

Head to #support-int if you need any help ;)

[tough robin]

oh i just meant it isnt responding, but i figured thats because the API was down lol i can make a ticket if it'll help?

[bright crow]

Why propot not work ???

[brave topaz]

Read the pinned message

[fleet moat]

.

[bright crow]

Where ?

[tidal flare]

Okay I understand now, for now I don't think it's needed but in the future if it persists then yes open a ticket

[brave topaz]

On this channel

[tidal flare]

I have answered you

[fleet moat]

I speak Kurdish

[mighty perch]

@brave topaz close the chat and tell everyone to read the pinned message

cuz they ask the question over and over

[brave topaz]

I think we know what to do 😄

[tidal flare]

Stop spamming, or you will be moderated.

[mighty perch]

alr

[hollow sinew]

Not a very professional pin though. Plenty enough people pay for the bot* #support-en message

[fleet moat]

I don’t know speak English

[tidal flare]

no english = #support-int

[fleet moat]

👍

[hollow sinew]

Just was checking back in to see if there was an ETA for the bot, but, do they still have support tickets for issues (not related to the bot being down)

[brave topaz]

#premium-support

[hollow sinew]

ty

[spare tapir]

hello

[subtle sapphire]

One message removed from a suspended account.

[fleet moat]

Ok bye

[spare tapir]

probot website work ??

[brave topaz]

Yes, read the pinned message

[fleet moat]

See you

[brave topaz]

Read the pinned message

[subtle sapphire]

One message removed from a suspended account.

One message removed from a suspended account.

[subtle sapphire]

One message removed from a suspended account.

[spare tapir]

ok thx

[vale anvil]

hopefully this problem will be solved as soon as possible 🙏

[devout thunder]

website down? 🐟

[tidal flare]

..

[brave topaz]

Just read two messages above yours

[devout thunder]

ok~

I happen to need it hahaha

[meager quarry]

Why is Probot not online?

[brave topaz]

This is what happens when you guys don't use your main language support channel.

Read #support-ar

[meager quarry]

#support-ar locked the room

[brave topaz]

What about the message posted there?

Is it so difficult to read even in your main language?

[meager quarry]

No, most of the members speak Arabic, and I don't speak much Arabic.

[uneven hill]

برو بوت واقف حاليا و المطورين قاعدين يشتغلون على المكشلة

[nocturne flax]

Hello.
#5803
It's not moving.
Please verify.
Make sure it works.
thank you

[brave topaz]

Create a premium ticket please.

[muted yacht]

Hello <@&675070424748654593>

Is it possible that the Bot is currently offline ?

[brave topaz]

Read the pinned message of this channel

[muted yacht]

alright

my bad

[proper coyote]

when the bot will be on??

[brave topaz]

No ETA

[proper coyote]

what thats mean

?

[brave topaz]

No estimated time

[proper coyote]

so we dont have bot? and we dont know when it will be on? im not from america im from croatia thats why i dont understand english

[brave topaz]

That's correct, you don't have bot and you don't know when it will be on

[proper coyote]

k

someone have it someone no?

[brave topaz]

Not sure what you mean

[nocturne flax]

i think he asks if some people have it and others dont.

[proper coyote]

yes

[strong ginkgo]

I think the pot have a error

[crude estuary]

We're aware of the current issues, and the devs have been notified. It's our job as support to handle this.

Thanks for your understanding, and sorry for the trouble!

[brave topaz]

Channel unlocked. See https://discord.com/channels/224308865427046402/665036485132550154, our services are still recovering.

[haughty tartan]

I can't get past this screen and #status says website should be operational

[brave topaz]

That happens because the bot isn't operational on your server.

[haughty tartan]

Ohh okay

[ionic tiger]

i have the same problem can i kick the bot and invite it again , does it break all the config i have setting before

[haughty tartan]

We did fully set it up in the server though

But i'm guessing that the current bot issues have something to do with it?

[brave topaz]

It doesn't not, but I doubt it will work.

[brave topaz]

They're both related issues.

[haughty tartan]

Okay thanks!

[gray pilot]

i have the same problem

[brave topaz]

Anytime.

[brave topaz]

And you have the same answer 😄

[gray pilot]

what is the solution ? @brave topaz

[brave topaz]

Just wait.

[gray pilot]

ok

[feral falcon]

do i try removing it and adding it back or just let it sit for a while

[brave topaz]

Reinviting it won't help.

[feral falcon]

kk

[gray night]

Why isn’t it letting me?

[dense fox]

This server requires setup

Keeps happening to me

[brave topaz]

Use your main language support channel, wouldn't like to warn you again.

[brave topaz]

Check #status

[dense fox]

So do nothing ?

[gray night]

It’s cuuus the owner of the server I am in doesn’t understand English

And he wants to understand what’s going on mate

[sleek glen]

My bot is now online but not responding to any of my commands why ???

[proud sequoia]

I have a very Big server and I can't Remove bot and again install it

<@&675070424748654593>

Probot is working in some server and not working in all

[rose bay]

why is probot offline in my server

[brave topaz]

@sleek glen @proud sequoia @rose bay check out https://discord.com/channels/224308865427046402/665036485132550154

[brave topaz]

Use another browser to fix the issue you're experiencing.

Next time you crosspost it will lead to a further moderation.

[brave topaz]

Correct, just wait.

[gray night]

Ok sorry

[rose bay]

when will probot be back online?

[proud sequoia]

Thanks

[brave topaz]

No idea.

[lean badger]

:white_check_mark: **@muzan_sa warned! **

[north igloo]

Probot in my server not working

[kind obsidian]

#status

[wanton canyon]

@brave topaz can I report some one for irl treading credit

[brave topaz]

DM @surreal jetty

[fossil ridge]

Can someone tell me why Probot is asking me to request my server I don't know how to do that

[brave topaz]

See #status, and please note that cross posting isn't allowed here.

[feral falcon]

still aint workin :/ been over an hour

[opal flame]

i know #status but the bot is in my server andd...he is offline?

and site tell me he isnt in server

[brave topaz]

Saying it won't help.

[feral falcon]

hmm

[brave topaz]

Your issue is the same as https://discord.com/channels/224308865427046402/665036485132550154

[feral falcon]

its working in my other server but not the one i have to edit

[brave topaz]

They're coming online gradually.

[opal flame]

o

KKK

THANSK

[feral falcon]

👍

[errant spindle]

Provo still down ?

Probot*

[brave topaz]

read the messages above yours

[tall sand]

Hello, I also have a question about probot, why is it no longer working on my server?

[brave topaz]

aren't you capable of reading the messages above yours? it's easier if someone just give you an answer instead of searching it by yourself right?

[long geyser]

hello why is the auto responding not working properly?

[brave topaz]

https://discord.com/channels/224308865427046402/665036485132550154

[long geyser]

Ok bet hopefully it is fix soon

Because i disable a role for it not to respond and it is still responding like what

[rocky olive]

@brave topaz i am also having this issue

[rocky olive]

When will all be fix ?

[brave topaz]

No estimated time.

[rocky olive]

Ok thank you

[sand cape]

@brave topaz

How I can fixing it

It’s in dashbord and the bot isn’t working in server

<@&675070424748654593>

[brave topaz]

See #status

[sand cape]

I know but the bot is online now

In every server

[brave topaz]

and?

[iron moon]

the bot in my server is down

for some reason

[sand cape]

I just wanna fixing it

[brave topaz]

?

[brave topaz]

is it difficult to read the messages above yours?

[sand cape]

?

[brave topaz]

what you said doesn't make sense

[swift stone]

Good evening, I'm contacting you because ProBot runs on other servers but is offline on mine.

[fiery gate]

Hey, Can you help me?

[brave topaz]

@swift stone @fiery gate @nocturne flax see #status

[iron moon]

yes

[swift stone]

ok thank you

[rocky dirge]

@brave topaz

[brave topaz]

see the messages above yours, don't understand why that's difficult

[vale anvil]

yeah probot fixed

thanks all <3

[plush marsh]

Sir I have an bug in probot

I found it

in logs

[mild vault]

Is the site loading for anyone else?

[plush marsh]

no

[plush marsh]

<@&675070424748654593>

[cyan spear]

How do I crate ranks

[brave topaz]

what do you mean with ranks?

[brave topaz]

?

[brave topaz]

https://discord.com/channels/224308865427046402/665036485132550154

[cyan spear]

Ranks for my server

[brave topaz]

#faq

[cosmic pewter]

Any idea on when the bot is coming back on?

[cosmic pewter]

^ never mind, I see it's fixed.

[quartz pine]

Does the levelling system count bots?

[brave topaz]

no

[quartz pine]

Where are all the style emojis from?

[sweet hatch]

Does anyone know if you can send embed to forum threads?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[cloud sinew]

hello , does anyone knows how to fix the wellcome channel messages , i have a wellcome message with the server picture but it does not show the name of the people who join

[uncut urchin]

How can I do color by hex

[rose sinew]

Hello it says daily is unavailable is it down or is there a fix

[willow zinc]

My bot is now sitting at a rate limit

[nocturne blaze]

are there issues with payments going on?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[long geyser]

Auto responding still not fix as yet ??

[sweet gazelle]

I have a problem!
When I try to change the color in my server. I don’t understand!

[long geyser]

Drag the bot role itself way to the top of the color role u selected

[sweet gazelle]

Howw

Can u show me pls

[manic zodiac]

hi i have a problem

[nocturne blaze]

server settings. roles. reorder & drag probot role to the top

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sweet gazelle]

It works thankss!!!

[nocturne blaze]

your welcome.

[dusky yarrow]

The website won’t load

[uncut urchin]

Anyone give 1.5m please

Anyone give 1.5m please

Pleeeeeeeeeease

[lean badger]

:white_check_mark: **@sexplayl warned! **

[uncut urchin]

Why

?

[tidal flare]

begging for credits is not allowed in this server

check #573048403429425162

[willow brook]

#commands message

[uncut urchin]

Can anyone buy it?

I want

[tidal flare]

no

[uncut urchin]

Thanks so much

[willow brook]

💙 .

[tidal flare]

kind people in this life ig

[uncut urchin]

I wish you best always

[willow brook]

Thanks for you

[uncut urchin]

🤍

[willow zinc]

Probot saying it's offline and whenever I tried to set it up within one of my servers such as authorizing it, it dosen't authorized or says the resource is being rate limited.

[rigid comet]

Just wondering how i get the bot to announce level ups here?
Many thanns

[ionic panther]

from the dashboard

[rigid comet]

It doesn’t show anything when i go onto dashboard

[rigid comet]

Ohh got you! Thanks

[ionic panther]

np

[modern blade]

By the way, anyone has any idea when the twitch promotion thing is gonna update? So that we can use it

[brave topaz]

No estimated time

[brave topaz]

Hi there. Read the channel topic if you're going to help.

[brave topaz]

#status

[junior mortar]

Hello, I just paid for premium on the website and no premium feature works for me, it still says I need to pay. But on my bank app it says I paid the 10$... I don't understand and I really need help please. Thanks

<@&675070424748654593>

it's still asking me to pay.. wtf is this, I paid 😦

😦

What does that even mean wtf I paid

[brave topaz]

What's your main language?

[junior mortar]

Hey, french

[tidal flare]

I can help you in french if necessary

ill open a ticket right away

[junior mortar]

It's okay I can speak english no problem 🙂

I just want the feature with auto role with a special link, and it asks for premium so I paid premium and it still says I need the premium feature

[tidal flare]

Are you sure? Im native french so let us know what language you would like to speak in the ticket we’ll make for you

[junior mortar]

I don't want to ruin this channel by speaking french haha

[tidal flare]

nono, ill simply open a ticket ^^

[junior mortar]

Okaaay let's do it, thanks!

[tidal flare]

sure!

[abstract thistle]

why does the pro bot have no music anymore

[silent obsidian]

copyright related stuff

[viral prism]

I need probot back as soon as possible, but when I try to purchase premium it only say something wrong and I can't purchase.

If it is possible to fix this problem at this time, or if it is possible to purchase premium, please let me know.

[final bobcat]

I do have an issue, ever since the outage (that has been fixed right now for me) the Welcome & Goodbye messages no longer work (yes I have checked if they are enabled but nothing)

[brave topaz]

Can you send a screen recording of the issue?

[brave topaz]

Are other features working? Have you tried changing the channel where those messages are sent?

[final bobcat]

These are the messages via Probot before the outage issue and after it got resolved (it does not display them). I have also tried changing both the channel and the message and realized no message at all was sent in those either (as if the feature itself does not work at all). All other features seem to be working as intended.

[frail obsidian]

Is it normal for probot to skip giving roles on joining the server?
it's missing 1 in 20 members

[frozen pier]

Why that bot isn't working

Can anyone help

@silent tartan

@twilit rampart

[frozen pier]

Uhm

So do you Have any other ideas

What can we do

[brave topaz]

Just wait or buy premium tier 1 here

Next time do not ping for support if you don't want to be muted.

[brave topaz]

Could be related to #status
Try again once everything is stable

[brave topaz]

Check again once #status is resolved. Some services continue to experience issues.

[final bobcat]

Will do, thank you for time

[frozen pier]

w dupe se to wsadz

ez

repair bot

don't chill or rest

get back to work

[brave topaz]

You're using a free service, not sure what you're talking about.

Don't tell us what to do.

[little quarry]

feeling kinda dumb right now, how do i invite the premium bot to my server? 💀

i see on the docs where it says i can invite it from the "manage premium" page, but im just seeing my invoice and subscription page where i can pay

is this something i should use the modmail thing for

[little quarry]

this happens to me constantly, someone the other day suggested setting the role that keeps getting skipped to be a reaction role they need to give themselves before gaining access to the rest of the server. trying to do that right now

[frail obsidian]

Yeah, can do

But that's not ideal for us really
Should be automatic

Thanks though 😊

[little quarry]

I completely agree trust me 😂 im so fed up with giving the role manually lol just went through another 100 members this morning giving it, hope it gets sorted for you

[mystic jay]

hi when can i transfer credis?

[brave topaz]

In 30 days

[cinder compass]

Guys i bought the premium version and i cant bring it to my server and the danny thing is not answering

Also the normal bot is broken

[cinder compass]

How much it takes to get the premium version i bought one but danny is not answering

[little quarry]

It's been an issue since the 22nd I guess. I wish they'd put a notification on that page that it won't work before you finish checking out cause I would've just waited. I haven't gotten a response from anyone either, been waiting about 3 hours now 🥲

[cinder compass]

What about the normal bot this is starting to be really annoying and bad to my server

[little quarry]

I'm not too sure about that, the normal bot has been working in mine since the fix :/ i can imagine it isn't too great with it not working though

[cinder compass]

I bought the premium version cause they said it will work instead of the normal version but unfortunately none of them is working

[woven silo]

why is it like that in this server since probot was offline still not working in this server

[brave topaz]

can you check now?

if it's still returning the same, provide your server id please

[brave topaz]

be patient please

[little quarry]

bother, wdym...we literally paid money and havent had a response or anything

like im not usually upset about this stuff, but there should really be a warning before checking out

[sweet gazelle]

What happened!!

[dim breach]

as the onboarding image not working anymore i think we leave probot as we only used probot for the onboarding server png

[nocturne flax]

How do I setup the automatic roles

For when people joins a server

[little quarry]

select the server on the left side of the screen, and in the menu there should be an "auto roles" option. You toggle it on and then select the roles you want issued to members when they join.

the bot will need to be over the roles you want it to be able to give in server roles (in case theyre not showing up...ive done that a few times lol)

[dim breach]

this can be done easy in dyno

[woven silo]

1107026426596704347

still same

[lofty cape]

how to make probot only say p and show profile

[brave topaz]

Thanks.

[brave topaz]

This isn't Dyno support server 😄

Regarding your issue, can I see your setup?

[dim breach]

also not a probot support server mate i had an open question like for 3 moths now about the wlcome bug

[lofty cape]

how to make probot only say p and show profile

yall?

[woven silo]

when do you fix it can i know

[deft walrus]

how do you change the PREFIX???

<@&675070424748654593>

[brave topaz]

Nope, sorry

[brave topaz]

ProBot uses slash commands, you cannot change its prefix.

[brave topaz]

Dashboard > your server > leveling system > /profile > alias

[lofty cape]

can admin do it?

[brave topaz]

Yes

[lofty cape]

ok

[deft walrus]

thats bs

[lofty cape]

can u sent me video?

I can’t find dashboard

[supple light]

The bot shows unknown when a user leaves the server, any way to fix this so I don’t have to copy the id and put it into a discord id lookup?

[long geyser]

@brave topaz auto responder fix as yet ???

[frozen lichen]

hi

how do i setup this

@silent tartan

@brave topaz

@crude estuary

[frozen lichen]

<@&675070424748654593>

[atomic pine]

#faq click the Embed Messages module.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[frozen lichen]

ok

[slim ferry]

https://cdn.discordapp.com/attachments/1347684650096656394/1348091615067242537/eRM2YWW.png?ex=67ce33a7&is=67cce227&hm=31620600787f4faaec55c6ffe4e67e3cdb2d2be5641be0b8a34387b4a5610cdf&

how can i do this

<@&424428808951824406>

[marsh grove]

Hello. @brave topaz

[gentle fox]

Any when can help me?

What happened?

[polar prairie]

It keeps doing that when i send the command's Aliese but it does work when i use the /command i made sure that the probot role is higher than this and it is higher

[gentle fox]

Give him A High Role

The role For pro bot But Him a High role

[nocturne flax]

🇺🇸 | Hello @gentle fox,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Premium & Payment Issues ) further assistance request

[polar prairie]

Still didn't work :(

[gentle fox]

Why, Send For Me where you but The Role

send There The Photo

[polar prairie]

I gave it the admin one which is the highest

[polar prairie]

Then what?

[gentle fox]

The role For pro bot but him high role

[polar prairie]

Put it in the admin's place?

[gentle fox]

But him a high role

Up admin role

[polar prairie]

Got it

[gentle fox]

It’s okay now?

[polar prairie]

It works when i use the command but doesn't work when i use the aliese

Ig I'll be using the command from now on

[nocturne flax]

Hello, when I want to add the bot to my server, it appears like this. Why?

[brave topaz]

#status

[brave topaz]

?

[brave topaz]

#support-ar

[brave topaz]

If you're going to help read the channel topic, also cross posting isn't allowed here.

[jagged prawn]

how do you make it say when someone joins and leave your sever

[brave topaz]

#faq > welcome & goodbye > 1

[paper field]

How to setup self assignable roles

Tutorials????

[nocturne flax]

🇺🇸 | Hello @brisk storm,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Frequently Asked Questions ) further assistance request

[brisk storm]

Not intended

[brave topaz]

#faq > self assignable roles > 1

[plucky mist]

can you not set up a channel for the bot to post bans in anymore? <@&675070424748654593>

[paper field]

Thanks

[plucky mist]

its ok sorry i found it 😂

[shell onyx]

hi
how do I make the robot to say hi to people who get invited to server?

[cinder compass]

When will bots starts to come back ?

[brave topaz]

Use your main language support channel.

[brave topaz]

#faq > welcome & goodbye > 1

[shell onyx]

thankss

[woven silo]

hello ?

what happened to probot

still not working my server

[brave topaz]

You can just wait.

[brave topaz]

No problem!

[patent prairie]

I have a problem, I bought this Tier 2 and the payment is displayed but I didn't get it because I don't have the premium extras and there is also something about I have to invite the premium bot

[quartz solstice]

Hey I just got this while I was setting up the reaction roles to my server. Idk what I did, I was having problems saving one of the reaction roles, and I went to start getting the roles on them and this popped up.

Same thing happened with my friend a bit ago, I wasn't doing anything I dont think.

[brave topaz]

Try using another browser except Opera

[brave topaz]

I'll create a ticket for you.

[quartz solstice]

I'm using a regular browser, it seemed like refeshing helped. But can this be avoided?

[patent prairie]

Okay Thanks

[marsh grove]

I had a problem
When I do links to from automode Probot keeps deleting messages، Why not in automode?

[nocturne flax]

hi can you help me pls

[viscid birch]

even though I have setup the bot on the server, but still it is showig this

[nocturne flax]

it is activated but still does not report

[viscid birch]

means?

[viscid birch]

<@&675070424748654593>

[nocturne flax]

He asked for this 3 times for me and it finally happened.

[brave topaz]

Check out #status

[brave topaz]

Check out #status

[viscid birch]

My bad sorry

[brave topaz]

Error 1015 / "You are being rate limited..." / "Too many requests..."

You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer.

[brave topaz]

What?

[quartz solstice]

Alright thank you!

[nocturne flax]

sorry, thank you for your answer, have a nice day/night

[humble socket]

Guys

May i ask something

[brave topaz]

Please ask your question instead of asking if you can ask something

[little quarry]

is messaging @surreal jetty the same as opening a ticket?

[nocturne flax]

🇺🇸 | Hello @patent prairie,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Premium & Payment Issues ) further assistance request

[little quarry]

hey can i get a ticket opened too please for the same issue?

[tame stream]

Idk why i have been blocked the only thing i used probot for was my server

@nocturne flax

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
For more info, click [here](#support-en message).

You could try using another browser/VPN

[tribal dune]

Hi. I'm working with Auto Responder and Enabled roles or Disabled roles do not seem to work. Either role restriction still allows the trigger to work despite the user having (disabled roles) or not having (enabled roles).

[nocturne flax]

How do I buy lifetime?

@brave topaz

?

[long geyser]

@brave topaz auto responder fix ?

[shell stone]

ohhhhhh

i setting role panel rn
and i did all at tone time then website is down.

so evrythings goneeeee ahhh

[potent ledge]

came here with this same problem

been about 3 days so i just decided to come here

[marsh grove]

I have enabled the auto-censorship of Pro Bot to protect against links but why does the bot keep deleting messages instead of automode, As is clear in the picture ?

[earnest nest]

Hey can anyone help me with embedding a image into a embedded mesaage and adding twitch notifications they dont work

[inland olive]

Hi probot is online here but seems to be offline on my server for a long time

what can I do?

When I enter the website, it says this server requires installation.

However, there is probot on the server. there was a world of settings and most importantly a level system.

I'm afraid to add the bot again because the levels will go

[brave topaz]

You should use your main language support channel; #support-int

Anyways, the issue you're experiencing is stated in #status

[brave topaz]

1. What exactly do you need help with?
2. The Twitch module is currently under maintenance.

[inland olive]

Thank you,

[brave topaz]

You cannot.

[earnest nest]

I can't upload a image to the embedded message format

[brave topaz]

You don't need to ask me, you have #status. Just check that message and if it's marked as resolved your problem should be resolved as well.

[brave topaz]

Make sure the image doesn't exceed 1MB

[brave topaz]

No problem

[earnest nest]

oh okay

[brave topaz]

That's the expected behavior and you cannot change it.
You can also edit your roles from your server settings > safety setup > automod

[brave topaz]

Show your setup please, I'll take a look eventually.

[woven silo]

I could make a whole system like probot but it doesnt take that much time…

[spice plaza]

So in other words we just have to wait right? Until that will be fixed

[brave topaz]

Yep.

[brave topaz]

Do not talk here if you don't need help.

[potent bobcat]

Ok

[spice plaza]

do you have any ideas how long this might take?

[brave topaz]

nope

[minor cloud]

ive been having the same problem been like this for 6 hours now

[spice plaza]

well i hope the issue of the bot not being online in my server with on the website's message thes server needs setup will be resolved fast because it's been 4 days for me since that happened

[carmine bear]

i need support!!!!!!!! How do i make ProBot talk in like generals and etc. (can ProBot talk in vc) ?

[brave topaz]

You could try using the autoreponder module, but it won't be able to talk in VC.

[brave topaz]

Our developers are working on it, in the meantime you could buy the premium tier 1 (not the tier 2 please) or just be patient.

[carmine bear]

Okay Thanks!

but what is the command?

[brave topaz]

you need to set up it from the dashboard

see https://discord.com/channels/224308865427046402/1303420721543909457

[prime adder]

Hi

My probot is currently not working can you guys please help me

[brave topaz]

you can just wait

[prime adder]

How long

?

[brave topaz]

no eta

until #status message is marked as resolved

[prime adder]

But i need help asp

[fallen solar]

why when i try to put probot on my server it says "This server requires setup"?

[brave topaz]

I would consider buying the premium tier 1 then.

[brave topaz]

See the messages above yours

[fallen solar]

wdym?

im on the dashboard and there is barely any options

compared to a video on youtube

i havent got module settings

[fallen solar]

oh so it doesnt work atm?

[marsh widget]

Hi is there a way to change the background image of the leveling rank

<@&675070424748654593> ^^

[brave topaz]

Not sure why you ping when I'm right here

[brave topaz]

How can I use credits?

• Profile backgrounds
• Profile badges
• Rank backgrounds

[brave topaz]

On some servers yes and on others no.

[marsh widget]

Lmfao goodbye

[manic sandal]

I couldnt add it and it wwas taking me to the top of the page when i clicked the server

[brave topaz]

?

[tribal dune]

the bot still responds to members that have either architect/assistant role.

it does the same if i use enabled roles even when i do not include architect/assistant role there.

[lone nest]

why unban no work

[oak halo]

Pro why can't i transfer credit to my friends?

[brave topaz]

Use your main language support channel.

[brave topaz]

Check if the user you're trying to unban is on the server settings > bans

[small shale]

why does this show up when i try log in

i login thru discord it loads then errors

[lime wind]

Hello, when I type a command, such as !setxp, ProBot responds with: "The command module is not active". What should I do?

[brave topaz]

Try using another browser

[brave topaz]

Enable the leveling system in the dashboard

[thorny gull]

Bro tf is this ???

there stands all the time " you need to verify your account" but it is verifyed ??

since 1:00am

[drifting falcon]

I want to know what's wrong with those who send the profile picture

[signal whale]

@brave topaz

[brave topaz]

?

[brave topaz]

What do you mean?

[brave topaz]

You're probably logged into the incorrect account, your alt which isn't verified.

However, this is something on Discord's end and we're not able to help you.

[outer nest]

How exactly is this something on Discord's end?

When I click Probot Prime (Tier 1) I get the first picture

When I click Probot Prime (Tier 2) that I bought on the exact same account listed literally right above my Tier 1 bot, I get the second picture.

With all due respect this is not an issue with Discord.

Discord is not what makes "503" (third picture) come up when I try to change the name of my bot.

I've been trying to get support for this for 2 weeks and y'all out here like "This is on Discord's end and we're not able to help you"

How about give everyone their damn money back then

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[outer nest]

Yeah yeah, you noticed I'm a premium user, for a faster response my ass I've been sitting here waiting for a "faster response" for 2 weeks in "Premium Support"

I'm sure the reason the probot.io website doesn't have an Invite or Renew button next to my bot is also "On Discord's end and there's nothing we can do to help," right?

Despite that it's on your website.

With all due respect I ain't buyin' it. Y'all out here pullin' the rug out. I been watching people in this channel getting the same errors as me and y'all out here telling them there's nothing you can do. You're ignoring refund requests despite saying you offer them, you're doing nothing to fix the problem at all, and you're leaving people completely in the dark as to what's happening with their bots.

I want my money back so I can use it to commission an independent coder to make a custom bot for me instead.

And before I inevitably get booted, I encourage everyone to do the same. For the price you're paying Probot to be incompetent and refuse to fix bugs, you could just find someone to tailor make a bot that does exactly what you need in your server that isn't reliant on a third party company and a paid subscription to make it work. Stop supporting these people because they sure as hell ain't supporting you back.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[earnest canyon]

Does ProBot ever intend to have its leveling system do roles automatically again or is that feature no longer supported? Hasnt worked for a week

[dense bear]

Subject: Issue with Kouvolan K-kauppiaat Bot Not Working

Hello Probot Support Team,

I hope you're doing well! I'm reaching out because I'm experiencing an issue with the Kouvolan K-kauppiaat Discord bot on my server. It seems that the bot is not working as expected, and I was hoping you could help me resolve the problem.

Could you please look into this or provide any troubleshooting steps I might try? Any assistance would be greatly appreciated!

Thank you so much for your time and support.

It's likek offline or sum IT PMO

Best regards,
HotDoge
Kouvolan K-kauppiaat

~Totally not chatGPT

[frozen hull]

Hi

[sleek trench]

Hello, how can I help you?

[frozen hull]

Yes I need urgent help

[sleek trench]

Ok tell me what you want

@frozen hull

[frozen hull]

Oh, no need for help, I solved the problem.

[sleek trench]

I knew you were so pretty haha

[nocturne flax]

hi how can i get unblack listed from pro bot

[brave topaz]

If you're going to help, head to your main language support channel and read the channel topic.

[brave topaz]

DM @surreal jetty

[brave topaz]

And what does it have to do with ProBot?

Also your message is so long but you didn't provide any details about what isn't working so it's just useless

[nocturne flax]

how i dont know how tto use it

[dense bear]

Probot is offline in my server and works in others

[brave topaz]

Just send it a message, then click on the button labeled other

[brave topaz]

You can just wait

[dense bear]

it's been couple days so i just came check. Didn't know you mind it that much. Jesus!

[olive pewter]

I see servers that have a version of the Pro Bot. Transferring credit to a bot that connects credit to the Pro Bot. How do I do a bot like this ?

[nocturne flax]

how do i set up spins

[dreamy temple]

How to earn credit

[copper cedar]

What the heck

How is this ok or acceptable?????!?!

[woven silo]

when probot gonna fix this fcing issue ?

[muted girder]

dashboard is jammed up again

[hearty shuttle]

This is temp voice

[loud wyvern]

Does anyone know how to get Probot back online in a server?

[brave topaz]

You can just wait/buy premium tier 1

[brave topaz]

Aware

[brave topaz]

No ETA.

[brave topaz]

?

[brave topaz]

With a diamond/golden membership

[lethal violet]

I want to deactivate at the automod part that the bot scann a forum channel for links, How can I make this because all my forum channels are not listed in the list 🙂

[copper cedar]

What does that mean

[winter vortex]

Hello, in the level configuration, I can't find how to configure a room for rank-up logs.

I've configured the room for level logs.
But I can't find how to configure a room for level reward logs.

[indigo idol]

is there an easy way to exclude certain channels from message edited and message deleted logs or do I have to go edit perms and take away its administrator perm?

[trail mauve]

Is it normal to buy and sell Discord items Like, ( Nitro, Effects, Decoration) with credit?

[scarlet yew]

How do I access the dashboard to set up probot

[brave topaz]

There's no way to do that from our systems, you'll need to change the permissions

[brave topaz]

Yeah, that's what lots of people do.

[brave topaz]

https://probot.io/dashboard

[trail mauve]

What about selling credit for irl (in real life) money?

[scarlet yew]

Thank you

[iron crater]

Why did I get blocked I didn't do anything wrong I just was adjusting the bot

[little quarry]

Im trying to update a message and keep getting this in response: DiscordRESTError [50035]: Invalid Form Body
embeds.0.description: This field is required

I can send a new message just fine, i just cant update the old one. Does anyone know how to fix this without sending a new message?

[radiant dragon]

do you know why I put the welcome image and the message and after 1 day it freezes and when people enter the server it doesn't give the welcome

[brave topaz]

Show your setup

[brave topaz]

Show the full message you're trying to edit

And make sure it wasn't sent by a premium bot which isn't on your server anymore.

In that case it will need to be cloned due to Discord limitations

[brave topaz]

That would be a blacklist.

[brave topaz]

DM @surreal jetty

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
For more info, click [here](#support-en message).

You could also try using another browser/device or a VPN.

[trail mauve]

so i have a report there is an server who doing that

[brave topaz]

DM @surreal jetty then.

[nocturne flax]

🇺🇸 | Hello @upper knoll,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Welcome & Goodbye ) further assistance request

[upper knoll]

How do I use welcome and goodbye on mobile?

[little quarry]

`
3. For moderation purposes, we ask you to only speak English in all channels. This includes all lyrics, attachments, etc.

4. No unreleased music. This includes both snippets and links. Links are against TOS.

5. No NSFW or obscene content. This includes text and any form of media featuring nudity, sex, hard violence or other graphically disturbing content.

6. Do not encourage or glorify substance abuse/drugs. Venting about it is allowed in #1317493364521701428, but please acknowledge we are not a crisis team and cannot provide professional help.

7. Do not joke in the venting channel.
   Joking in the venting channel (#1317493364521701428 will result in an immediate ban with no warning.

8. You may open a ticket in #1316156997392928799 if you’d like to discuss something with staff, report something against the rules, or anything that makes you feel unsafe. (This does not include DMs. If anyone is making you uncomfortable in your DMs, please block them immediately and cease all conversation with the individual. Unless something extreme happens (IE: telling someone to harm themselves, making threats, etc.), we do not moderate your private conversations. We are here to moderate the RT server. Please practice the appropriate cyber security and keep your information safe. No one here is obligated to speak to anyone they do not wish to. Use the block button.) Do not abuse the tickets. :hugzz:`

Never had the premium bot on the server. None of my messages will update, i need to post new ones to push out new info. Has the character limit been changed?

[oblique jackal]

why cant i access the website

@nocturne flax

[red skiff]

Trying to cancel the subscription but it won’t allow me to?

[open jackal]

Hello can I get some help

[brave topaz]

not if you dont ask your question/state your issue

[brave topaz]

known issue atm. cancel/block the payments from your bank.

[brave topaz]

do not ping fro support. try again using another browser/device, or use a vpn.

read the pinned message for more info.

[brave topaz]

don't think so. im not sure why this is happening. if you're not ok with sending them from scratch, invite me to your server via dms so i can take a look.

[brave topaz]

https://probot.io/dashboard

it's available for mobiles as well.

[little quarry]

Yeah id really rather not if I can help it...I've had this issue in the past and have just sent them all from scratch and would rather just find a way to solve it atp. Edit things too often to need to keep sending new lol. Thank you.

[quiet sage]

Hey, I paid for the premium bot tier 2 twice by accident since I couldn't figure out how to invite the premium bot. Can I get some help with this? Thank you

[quartz solstice]

Hey I'm having an issue with self roles, everytime I make a embed named role 5 and go to messages it shows all the sent embeds. And then when I chose the right message it still doesn't go to the correct message. Is there any way I could fix this? I've already went and deleted all the embeds already, and then recreated them. It's only been like this for role 5 embed though.

[west jewel]

Greetings, so I am a Server Tech for a discord server, and it looks to be that the bot was down on the date of 03/06/2025, from there it should be back up 7 days later, but the bot on our end is still not up and running.

[west jewel]

<@&675070424748654593>

[pulsar umbra]

Hey guys

I need help with ancient archives

[junior sage]

Hi there, I added the bot to my server it took me to the website and it says this.

[brave topaz]

close the tab and open de dashboard again

[brave topaz]

?

[brave topaz]

you can just wait in that case

[brave topaz]

what do you want to do now?

[west jewel]

[maiden phoenix]

@brave topaz

@near canopy

@tender obsidian

[brave topaz]

?

[maiden phoenix]

@brave topaz apply To Staff

[brave topaz]

we're not looking for new support members

and if you want to be a staff, the first stop is known the rules, which state pinging for support isn't allowed

[maiden phoenix]

Im Apply

[brave topaz]

you don't even know how to speak english my friend

[maiden phoenix]

Im Kurdish 🥺

@brave topaz im Only For Get Credit Apply In server 🥺

[brave topaz]

use https://discord.com/channels/224308865427046402/711904748256624730

[maiden phoenix]

P @brave topaz

@brave topaz How To Get Credit?

[brave topaz]

https://probot.io/memberships

[maiden phoenix]

@brave topaz You Pls Give Rep Me

[maiden phoenix]

This Only Money im Free 🥺

[brave topaz]

this is a support channel, not a place to ask for that

and the only way to get credits currently is by subscribing to a membership

if you cannot pay it we cannot help you

[maiden phoenix]

Ok Thinks

[foggy ingot]

Yo btw when is the premium bot back online

[quiet sage]

Is the premium bot not available? A bit confused at the announcements and other info

[sonic moth]

The bot has not been working for my server for the last few days, warnings and trying to lock channels just result in an error message

[hot fable]

<@&675070424748654593> - The "/vip" command does not show "/vip restart" as an option. Is this due to my bot not being a premium bot?

[west jewel]

It is the same for me, the bot is just still down for you and me. It shows in status that it should be comming back up slowly, but can still be down for many users. Bare with them, as that is what they told me.

I still get the same message

[sage flint]

Yes, only tier 2 premium bot have this command

[hot fable]

Thank you. I think it could be beneficial to add that to the command documentation somehow so it's more obvious which commands are available to different types of bot (e.g. "tier 2 premium bot").

[blazing lava]

hi, i bought tier 2 premium but where can i invite the bot to my server?

<@&675070424748654593>

??

[thin hornet]

how do i set up the bot to welcome people into the server

[quartz solstice]

^

[strong briar]

????

@orchid frost@twilit rampart

[twilit rampart]

<@&675070424748654593>

[brave topaz]

DM @surreal jetty

[brave topaz]

When you delete embeds they still show up there?

[brave topaz]

#faq > welcome & goodbye > 1

[quartz solstice]

The embeds done show up, but messages of all the embeds I sent messages for show up in this specific embed

[waxen warren]

..

it thing embed messages not working

[glad token]

the bot still down?
bot in my server isn't working
but in another server still work

[obtuse fossil]

Same issue ^^

[pseudo basalt]

Why ?

[brave topaz]

@pseudo basalt @obtuse fossil @glad token you can just wait, developers are already working on it. Can you provide your server ID in the meantime?

[brave topaz]

What do you mean?

[brave topaz]

I'm not sure what you're referring to...?

[pseudo basalt]

1343931934283399168

[obtuse fossil]

@barren iris what’s your discord ID??

[barren iris]

1323395561734279301

[lethal osprey]

Can i know why when i try to add a server into my dashboards, its says there is something went wrong, like are y’all doing something on the bot or?

[ashen mango]

We got the message "Server must be setup" please advice? It is allready for years..

Now I see.. Probot left our server, why?

[worn mirage]

guys how can i play music with probot pls

does anyone know?

[woven silo]

when probot is gonna fix this issue?

probot is not working in new servers .....

[brave topaz]

ProBot doesn't have a music system.

[brave topaz]

You can just wait. This is a known issue atm.

[brave topaz]

You can just wait. This is a known issue atm.

[brave topaz]

No ETA. Stop repeating the same question, we'll fix it once we're able to do so.

Remember; you're using a free service.

[somber path]

I have a problem

The pot is offline for a week

What should I do

[woven silo]

we can say shi* service

i changed my server to new bot

[brave topaz]

good for you

[brave topaz]

read the messages above yours

[alpine quartz]

@brave topaz bro the bot got offline on ma server

[alpine quartz]

how to online it again

whats that

how long

[brave topaz]

read the messages above yours my friend, i won't be repeat the same thing two times

[orchid wave]

Hello,
is there a limit for the amount of self-assignables roles via reaction emoji you can add to the text messages?

[alpine quartz]

read the messages above urs bruda

he didn't want to repeat things

he will be tired and thirsty

[orchid wave]

Thanks

[alpine quartz]

dont mention it bruda

[manic dune]

You can help me

282859044593598464

Id bot my server

[pseudo plover]

i have a question that is driving my DEV nuts.
She set up roles and stuff for a server and now non-stop it is saying she is setting up things and reporting the changes in the channel, but she has not done anything at all is there a reason the bot is saying she has made changes

server ID
1346375878778683433

[jaunty stirrup]

I'm not able to access the dashboard for Probot in my server, is that related to the recent outages?

Server ID 1306413724227211304

[visual tundra]

How can help me

[brave topaz]

DM @surreal jetty

[brave topaz]

?

[earnest canyon]

ProBot leveling system does not grant roles automatically

That feature has been broken for over a week

Is there any fix or intentions to ever fix this?

[brave topaz]

Show your setup, your role list, something...

[brave topaz]

Try accessing the dashboard using this link:
https://probot.io/dashboard

[earnest canyon]

I mean it worked great with the exact same setup and role

But since ProBot stopped working for a few days like a week ago

Ever since then the leveling system automatic roles never came back

Yeah I just confirmed ProBot has admin perms

And it is setup perfectly correctly still in the Leveling System dashboard

I think its just broken....

[visual mountain]

Thx, It Works

[echo latch]

i did but no one is answering

[manic dune]

735952437881470977

How setup online but and worked ?

[mighty lotus]

im having issues setting up the starboard

[brave topaz]

Try refreshing the tab

[brave topaz]

You can just wait

[brave topaz]

Be patient

[mighty lotus]

no change

[manic dune]

Ok

[mighty lotus]

fixed it

[peak ingot]

Is the english staff applications opened? @brave topaz

[brave topaz]

No, we're not looking for new support members.

[peak ingot]

Thank You.

[orchid kelp]

in my server I invited probot but it is not working I do not know why?
it is showing offline in my server.

@brave topaz sir can you give me any solution please ?

[brave topaz]

Just wait

[orchid kelp]

@brave topaz

[brave topaz]

I have already answered you

[alpine quartz]

bro just read the messages above urs

if the admin answer u he will be thirsty

[vale magnet]

Heya, I was currently working on the embeds for a community Server I'm making and I got blocked from using the website

Oh it works again, nevermind

Got blocked again
Getting blocked from the website every like 15 Minutes just because I'm using it is pretty annoying

[icy zinc]

I know the leveling system can set a list of blacklisted channels that do not award XP, but is it possible there is the opposite? To whitelist channels that you want to award XP in (supporting forum channels too)?

[nocturne flax]

🇺🇸 | Hello @icy zinc,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Level System ) further assistance request

[scarlet hinge]

Uhh, is it normal that I can't upload .gif files at all? (Not for the custom bots avatar, nor for embeds and nothing)

[young geyser]

/

[wanton flax]

i tried adding an account in twitch notifs and i keep getting a “try again” error and sometimes the dashboard will just load and load but it’ll never load

[fleet lodge]

is it possible to buy gift cards or anything using probot credits ?

[brave topaz]

No.

[brave topaz]

Known issue atm

[brave topaz]

Where in the embed are you trying to upload it? It is normal that you cannot upload it to the custom bot avatar.

[brave topaz]

No

[brave topaz]

Which browser are you using?

[patent marsh]

Need help

How to mute ppl

[abstract bolt]

Probot keeps deleting my messages immediately after i send them and i know this because when i kicked the bot it stopped. Its just me not any other member in the server and it does this in only one channel not the others. Tried kicking the bot and bringing it back and also leaving myself and joining back and it still does that. Also tried disabling automod but it still deletes the messages it only stops when i kick it.

[jaunty smelt]

hello. I would like to help you. If I try to select role it doesn't throw anything but there are roles.

i solvd it

i created a NEW broad rang

[scarlet hinge]

Footer img, Header img, thumbnail img.

And asw on the bot customize Page

[rapid raven]

Hello, I would like to report that I have been blocked from probot.io and everyday I try to log back in but it doesn't allow and I don't even know why, is there anyway I can fix this?

[rapid raven]

I've used a different website and didn't get blocked once, Sorry for this report.

[brave topaz]

I'll take a look asap

[brave topaz]

which browser are you using

[scarlet hinge]

ty

[manic dune]

who ownir server ?

[weary ravine]

Taylor Swift

[brave topaz]

Dyno Labs.

[brave topaz]

Do not chat here unless you need support.

[echo notch]

<@&675070424748654593> Dear, I have a problem with the probot when I mute someone on discord for a certain time, the probot does not respond to unmute automatically when the mute passes. I have to unmute manually.

[abstract bolt]

?

[main mortar]

<@&675070424748654593>

[main mortar]

Kick the bot and add it back to your server

[main mortar]

Try sending an attachment in the channel that you have this problem in

If the bot didn't delete it so you selected this channel for only media channel

[abstract bolt]

it still deletes it instantly

and its just me not any other member

[main mortar]

Screenshot automod settings

[main mortar]

Keep scrolling for other options

[abstract bolt]

thats it

[main mortar]

Dm @surreal jetty

[brave topaz]

What?

Danny isn't used to provide support.

[brave topaz]

Check your server settings > safety setup > automod

[main mortar]

I know , he turned off autoMod and the problem is still there so it's a bug

[abstract bolt]

what am i looking for exactly

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

🇺🇸 | Hello @solid knoll,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Starboard ) further assistance request

[solid knoll]

Hello, is it possible for an image to show up on the starboard channel?

[fleet oxide]

<@&675070424748654593>

[gritty pawn]

sup need help on the site

a client-side exception has occurred (see the browser console for more information).

it says this ?

[brave topaz]

Can you invite me to your server via DM?

[brave topaz]

?

[brave topaz]

Yep.

[brave topaz]

Try using another browser

[brave topaz]

If I say Danny isn't used to provide support do not over answer me.

Also who said it's a bug? You or a support team member?

[solid knoll]

How can I do that? I can't seem to find it on the dashboard settings

[gritty pawn]

I'm on chrome

[abstract bolt]

sure

[honest parrot]

Hi
I want some help
I am not begging but I want 42m credits urgent because I want to buy something I am begginer so I don't have enough credits please anyone give me I will return later

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[main mortar]

Bro I didn't said it's for support, I thought it a bug also I cannot answer over you because you're on top