#support-en
1 messages · Page 196 of 1
When did you report?
Your supporter in #support-int
your mod
he is a terrible kurdish supporter, me and clever are in charge of the kurdish communities i think making us a supporter is better then a guy who doesnt know anything @quaint sentinel
How can that be possible people get blacklist without any reason?
Im sure he meant invite rewards.
he said “giveaway”
No thanks.
ur welcome
Ok it's not allowed, all is good
But when you said it's not allowed
fix ur BOT
@quaint sentinel i can bring you 10-15 people who sell credits u will blacklist all of them ? i have proof of them
ProBot is currently under maintenance. It is offline for a reason. Read #status for more infos
i dont mean that bro
now who can help me here ?
Go ahead.
i know people selling credits
ight come to dms sir
We said in support rooms.
It’s been since 2-3 years and pretty known to all people.
If you’re worried about getting blacklisted you could’ve just asked us what’s the service rules? And we would have sent it.
can you check my dms please
Either way you would give excuses if it was sent in announcement you would say “oh it was 2 years ago, who can see?”
In Islam No one is guilty of a crime if they don't know it's a crime, and you need create rules channel of bot and you need to remove all Black list which with invite rewards reason, cuz you didn't share that in the bot and any channels
The main probot is currently offline, it's not responding to commands of any sort.
Probot is the best on 2020 cuz u were not an owner and they explain all things sharing all proof when someone asking
Let’s not mention islam for such unrelated things, and no we won’t do that.
Hey, yes ProBot is currently offline. There's actually a maintenance. Read #status to know more
Okay
So no one is guilty
We’ll that’s your opinion and time changes, though I was a dev over here in 2020 😆
Do you need help in anything else?
Sorry for the argument, but you need to admit it's wrong, you want only say you are right but it's not.
Thank u
But daily not working how someone can get 120b pls?
Who’s that?
Oh you don't know billionaires of probot
As long as it’s not against our rules to have a casino then it’s something we don’t have to worry about.
when ProBot will come back?
No ETA
guys can someone reply me on bot dm?
Which bot did you send your DM to?
When will the bot go ?
No ETA
on this probot website it says that my server needs setup and it says that for all my servers that I have it in, and when I click it I authorize the discord thing it still says it and when i try to use the bot in my server it says
sighs, I hope pobot can come back already
They doing a maintence on the bot.
oh thanks
thanks
Yeah, no problem mate.
I need help again
Yes?
My probot isn’t accessing the server
Hello
this is easy
What do you mean?
Wow
It keeps deactivating its roles
when ProBot will come back?
no ETA sir
what do you mean it keeps deactivating its roles?
there isnt a time for this specific event
#support-ar
OK , thx
anytime
i’m know speak english but not more 🤍
🫣🤍
okay
@tidal lintel thanks for the help, but remember to follow the channel topic
what channel topics
oh my bad sorry
Wont work, cause of maintenance i assume
When doed it fix
How long will bot be down?
@soft barn @patent trail we don't have an estimated time
Oh ok but by tmrw?
I'm not sure, but it probably won't take a long
@sage flint
?
<@&675070424748654593> i have admin privileges and added bot to the discord, but it still says this server requires setup
hey, the bot is under maintenance check #status
for how long?
Is the bot down?
no eta
?
Not yet
Anyways didn't you say your account is disabled by Discord?
How are you supposed to log in?
i have to login ?
how can i set the points staff system @brave topaz
bot down atm ?
To the dashboard, correct. After buying a membership with it.
What do you mean?
like this
ah sry. Maintenance, i see 🙂
When a staff close a ticket takes a points
These are the commands you would need to use
got a question
Thanks do you know when probot back ?
Are there "reaction roles" in Probot?
i will buy it with this account and i want to transfere the old profile to this account
not sure
ty 
xd
i need help
How can I help you?
Exactly, maintenance
k
so its down for a bit?
Yup
Read the channel topic
#faq > self assignable roles > 1
You cannot.
Since you need to log in with the disabled account.
my bad wont tag again
That's not what I meant. If you're going to help someone, wait 5 minutes, ping the support role, and wait another 5 minutes. Then you're free to help as long as you know the answer.
oh i see, im sorry boss
No worries.
when does the bot back up?
We don't have an estimated time.
alright tnx
@brave topazthey are saying the opposit in the Ar support
how can i be sure
how can i contact an admin or a service
is this cuz the bot is down for maint or some thing else?
Hey i have a question, people who bought the premium version of ProBot...it will not be taken down for maintenance? Just asking
We are uncertain about this. Premium services may be temporarily affected. On my side I don't have any problem with my Premium bot right now
Hello Why the bot does not work, does not receive the currency, and does not transfer it?
Hey Dyllan i have another question. I just purchased premium and it worked. However, if i cancel it and if the freemium version comes online...can people can still get their roles via reaction roles?
We noticed that you are a premium user, for faster response go to #premium-support
Hi read #status
If you're using an embed made by ProBot Prime not it will not work once the subscriptions ends
oh, okay
Bot is currently offline on my server: 1110314270513705032
Also, thanks for using Premium subscription we hope you enjoy it
👍
The specified time is over, now it is five hours. But I have a question, after this work, will the bot be suspended again?
It shouldn't be offline again
هل هذيه هي المشكله ؟
Is that the problem?
Aight mb, i didnt know about the existance of that channel
For arabic support
#support-ar
No problem
Hey, I have a problem setting up ProBot. When I try to access the Discord Server dashboard, it says that the server requires setup. I tried removing the bot and adding it back, putting ProBot as the highest role in the server, logging out and back into Discord, but it still didn’t work. Any help?
Hi, look at #status for more information
@tidal flare I have this problem for all my discord servers - This server requires setup. Yesterday the bot is work correctly for 2 of my servers.
Maybe the maintenance is not ended?
Hi, read #status
Yes the maintenance is worked on ?
Im still waiting too
Is there much left? The deadline is up and the situation is still on.
ProBot in my server isn't working
Here is server id: 851548488566439946
ProBot is under maintenance
Ok thanks
any body from support know if this is because maint of probot?
if not any idea how to fix?
this when try go to dashboard
Back guys
When will this feature come back?
Any ETA on restoration of service? I know it is just maintenance. 🙂
<@&675070424748654593> any ideas if this is cuz maintenance?
bot is back and error is gone, all good, thanks
may be only temp up, now down agin?
Probably testing the bot to see if the changes made are fixed for whatever issues they be dealing with
thx
How reset (TOP) all users?
Unfortunately, the team is unable to provide an ETA regarding that case.
What do you mean by that? Are you talking about text and voice level stats?
🇺🇸 | Hello @elfin spade,
Thanks for reaching out! A support team member will be in touch shortly to assist with your (Mod Actions
) further assistance request
Disregard above
I want to delete the entire top
Why is there no button to remove top
I think this element is really missing, because everyone deserves the ability to reset the entire top with one button.
How can I change the name and icon of probot?
Pretty sure you cant
im not sure what is going on, i had set up probot a while back and now its saying cant access the dash that im blocked
nevermind, figured it out we gucci
Oh okay
you do not mention individual staffs, expecially managers. and we do not provide support in dm unless we ask you to
With the premium tier 2
https://probot.io/premium
Read the channel topic to avoid a moderation
Yes, you can. Read the channel topic to avoid moderation.
roger
<@&675070424748654593> my servers probot doesnt let people send gifs is there a way to change that
No, if you need support state your issue or ask your question here.
How can we help?
Would be nice if you state your issue or ask your question instead of asking that
Can I see your automod setup?
Well I Talk To Another Staff He Told Me To Send Direct To The Bot And No One Responding me
Head to your main language support channel, #support-ar
my language isn’t arabic bro
It seemed like it but your way of writing and biography
Anyways, which bot did you send the DM to?
Can you send a screenshot?
Just be patient, someone will respond to you as soon as possible.
Can’t You Respond Me
💔😭
BRO HOW IS IT STILL IN MAINTENANCE
No, I'm not available
How are you testing it?
We finished, but didn't update the status yet
Alr nice
Thank you
I the bot up now?
It should
No prob!
Okay, thank you (bro has the fastest replies)
hi, i miss the message yesterday. Here's the picture
Hi
I got it, but how do you use the command?
Hey can I help?
How to mention other user for auto responder
I tried different way for other variable but seems not able to pull it off
DM @surreal jetty
And next time do not ping individuals for support
How to use it?
Just send it a DM and then follow the instructions
Ok, sorry
<@RoleID>
Which one should I do?
Moderation help
i want to specific a user
How to reset it.
Because i pick other
<@UserID>
Replace UserID with the actual user ID
Don't worry, you don't need to do anything. Just provide all the info you have.
✅
Thanks
Yes
My welcome bot won't send a message when people join
Well the welcom bot and goodbye bot
Welcome
Try using a plain text instead of a custom image in the welcome, then test again
Nah bro did not work
@quaint sentinel check dms
@brave topaz
why when someone joins my server and welcome bot not showing there names?
i have problem to purchase pro bot premium
i don't showing card option to purchase
Why the website keeps reloading, I'm unable to buy anything from the profile/badges store.
<@&675070424748654593>
trying to make a server and this pops up when I look to access the dashboard
haven't used discord in a while so it's confusing
Same problem here.
Why do i get this? I'm the owner and I'm the only one who gets this ! How's that possible, i set the bot role to admin and still
I'm trying to clear the messages and he says 0 messages deleted
Hello! So I wanted to edit something with ProBot and when I clicked the link to the site, it blocked my acces. Since last month, it's still blocked. Please help me out. ID Cloudflare Ray: 9044e415cbc05b5d
<@&675070424748654593>
@quaint sentinel I need Your help.
State your issue or ask your question here without pinging managers, otherwise you will be moderated.
Do not ping managers, otherwise you will be moderated.
Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
For more info, click [here](#support-en message).
Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
For more info, click [here](#support-en message).
Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
For more info, click [here](#support-en message).
Send a screen recording of the issue
Are the messages you’re trying to delete older than 14 days?
If you notice ProBot sending blank messages when you use a command, ensure these options are toggled in your client settings:
https://i.imgur.com/8f71Fx5.png
Can you try changing the welcome channel and checking ProBot permissions?
I figured it out, i was blocking the bot from my settings, idk when did i do that or why
it doesn t work
Try using another browser/device or a VPN.
I don't use another browser and for more than a month it doesn't even work on my phone
Its "twitch notifications" already working ? 🙂
No
What are you doing to get the error? Which link are you using?
Thank you for info 🙂
after I invite probot from the gg top, that thing appears, that is, I can't see the settings
You need Diamond or Gold membership
oh
so u cant get probots without memberships
You can have probot by clicking on his profile then click on "add app"
For daily you need the Membership subscription like I said.
ok ty
I see you're french? If you wanna have french support you can go to #support-int so I can help you there
.
Hey, make sure to use [userName] or [user] in the welcome message
im using it
sometimes it bug
Make sure ProBot role has admin perms and its role is the highest possible
Though what kind of bug are you experiencing with ProBot? May you elaborate?
im using send a image when someone join and user and server name will not show up sometime but picture it show no letters
?
We're actually aware of this issue and we are still fixing it, thanks for your patience and we apologize for the inconvenience.
Hey, usually waiting around 30minutes may solve the problem. If this issue persists, try accessing the website with a different IP. (VPN/Other device)
Alr thx
No problem
https://discord.com/channels/224308865427046402/1289567206446858280 When do you guys think this feature will be done?
It is approved but no one updated for this feature
alr i hope it will ne fix aoon
We don't have any ETA. There are other priorities right now, and lots of suggestions.
ت
#support-ar please
@tidal flare can you help, how can i set the bot to automatically send a message when a word is mentioned..
#faq > autoreponder > 1
like this?
can someone help me
idk when someone join the server i dont want to let probot say this message
i removed probot permissions in welcome permissions but still he send this message when someone join
and here too
but its still sending this message when someone join the server
can someone help me ?
@orchid frost
anyone else can please help me
This isn't part of the welcome and goodbye feature, but logs
So make sure to disable the logs that are related to new members
And do not ping staff member, I would suggest you to read the first line of the rules #573048403429425162
Sorry
Probot logs?
Yes, to access the logs option go to https://probot.io/server/ServerID/logs
No problem!
i want to do automod but i dont know how to do it well is there anyhelp or a youtube video ?
list for automod
@tidal flare can you explain how can i make that?
It is probably made by a trigger word, which you can setup on the dashboard in the category Auto Responder. Once you're in this category, you will be able to write a word or a sentence that will trigger the bot to answer by a custom sentence
what do i have to include when i make a trigger cus i made one, but it doesn’t work..
Make sure to write an answer inside "Response"
yeah i did it and i selected the channel
Make sure to save changes and try again
done but it still doesn’t work
Can you show me the whole configuration?
Select wildcard
Go to AutoMod, then set up "Bad Words"
it’s working now, thank you! 🤗
oke
There you will be able to write the words that won't be allowed in your server
No problem, glad to help!
Okay :3
is it possible to make an autoresponder as an embed?
autoresponder reply
I'm not sure you can do that
Hello, I set the bot not to remove links from a given channel and it still deletes them, what's going on?
<@&675070424748654593>
<@&956055362694434816>
Head to #support-int and state the issue you're experiencing in your main language
How do I hide specific chats from having their edits appear in the log?
@status
Heyy can someone help me setup some self assigned roles for my server please?
I'm looking to make role reaction embed messages
<@&675070424748654593>
Why Probit took Blacklist?
Why does Arab Sport have Slowmod and here there is no Slowmod?
Stay in #support-ar please
hello .. i couldn't open my server in the dashboard . it gives me this error (Application error: a client-side exception has occurred (see the browser console for more information)
Try using another browser
:white_check_mark: @batsunalloy muted from the text! :zipper_mouth:
hello, sorry is there any way to not have attached messages deleted, with clear?
I know this is super old atp, sorry.
uhh when I do that it just says that it's an invalid date and it doesn't even show up in the logs on the website which is a problem.
side note- the dashboard also doesn't show warnings for my server either in the mod actions log
It looks like a custom bot.
i tried that and it didn't work .. i am facing this issue only in one particular server, the other are working fine. i think this issue happened because the membership is expired and i want to renew it but i cant reach the dashboard. also the bot is offline in the server since the expiration date. <@&675070424748654593>
.
I keep getting this when im trying to save to test this feature, am i missing something?
Hello i have a problem i got banned and i dont have any Idea why
Twitch module doesn't accept new setups at the moment, sorry for the inconvenience.
Error 1015 / "You are being rate limited..." / "Too many requests..."
You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer.
?
do just state your question, not askin if anyone is here
then we can not do anything with that, even with deleting dms with users as we do not provide such thing. You may just remove the dms with the bot, and also leave the server that you joined at the time the message got sent to you, because that's where that message came from
So can't just u guys delete the msg cus I can't
we can not do anything with that, even with deleting dms with users as we do not provide such thing
Kk
صاثى ه مثشرث قخخة فاثى ؤخةث لاؤشن هف سفهمم لثفس يثمثفثي
#support-ar
when i create room then leave it and rejoin it still getts deleted
Wrong server probably
Hello dear, if you open an event on the server with a credit prize is it possible to get blacklisted?
@tidal flare
** Reasons that may lead to your account being blacklisted:**
Spam on servers
Selling credits/reputation for (real money, convertible cryptocurrencies, phone balance)
Posting ads to sell credits/reputation for someone else can also blacklist your account
Creating a reward system for invitations using credits
Being in suspicious servers (spam servers)
Please contact @surreal jetty if you have any information to provide about other servers, thanks
anyone know how to set up a verify system in the discord
Hi, you can create a reaction role under an embed for new members, with a role called "verified" for example.
This can be setup on the dashboard
How do you get ProBot into your server?
Is that what you mean?
send the message into the catogory veriyf
Not to be mean at all, but seems like english isn't your native language. What's your native language?
Okay xD, well what you can do is creating an embed with the rules
Then after this go to "Reaction Roles" category
think ive done it
so you will be able to create a reaction button linked to a role. And every time a user clicks on the reaction button, it'll give the role you have chosen
Alright that's great
Great
for your help
No problem ! ^^
You need to create it
Well, but you can review my evidence that they are using the money unusually
Everything will be treated through Danny, thanks for your patience
Thanks 😊
Hi, i added Probot to my new server, i just wanna know if it's possible set a default-rol for new members , can someone help?
Hey, what you can do is to set up a role in "AutoRole" category on the dashboard
So it blocked me out of website for who knows why all im tryna do is set up ranking and this pops up
ima be offline so just Ping me with reply if anyone has time
thanks
hey, just wait around 30min. If it persists try with a different device or use a VPN
Thanks
No problem
Hi guys.
I am testing Probot but the bot didnt assign any Role.
To reach Lvl1 needed 70xp, to Lvl2 needs 207xp (thou i set all of them to ~18min). Giving 10xp/~5min meaning no matter how much time i set each lvl, it will take more and more time to reach the next Lvl.
Ive been here for an hour ai am still at 60/207 Lvl1 to reach Lvl2
But again, still it didnt gave me any Role.
<@&675070424748654593>
changed settings, still doesnt atribute Role.
help please. thx
why am I banned from the dashboard website? TF?
We noticed that you are a premium user, for faster response go to #premium-support
Will you create a voice leveling add-on in which leveling does not accrue for people who sit on voice channels only themselves?
hii how do i change the text in the level up reward thing??
Hey, make sure ProBot role is higher than the one you have selected, and that it has admin perms
@bitter warren please stop sending this or you will be muted
Hey, are you talking about this server? The only way you can recover your xp is with /setxp on a server you're admin on
Hey, I am not totally sure to understand, are you using a translator? If so ask for help in your native language in #support-int
On the leveling system on the dashboard, you will be able to modify your message. By default it is "🥳 Congratulations, @lean badger!
You climbed from level 0 to 1. Keep it up!", but you can change it like you want
Sometimes there is a situation where someone scores/levels all night alone on the voice channel just sitting alone
I would like to have a solution for this in the form of detecting lonely people on voice channels
On Discord settings, go to overview and you will see "inactive channels". There you will select a channel where the user will be redirected if they're afkk
Thank you!!
but there aren't afk and that is the problem of gaining ranking points/levels, they're "cheating"
I’m talking about another server, before, I reached 1.7 million xp on other server rank, then, I accidentally reset my own xp, i tried to recover it again but it adds like 950k not even half my actual xp, so i need help with this if I don’t bother you
It is. It was and still is. Thats the first rule when configuring Bots - put it higher then anything else.
Any other solution?
No problem ! ^^
If they are not afk then the only way to prevent them from earning xp is giving them a role, for example "no xp role". On the leveling system on the dashboard you will be able to select this role to stop earning xp
There's no option to directly recover your xp after a reset
After looking at your settings, you have setup every roles at the same level, which will cause issue with the leveling system. Make sure every settings are different
Hello everyone! I hope you're good 🙂
I trying to setting the Twitch alert on my server (with the bot), but they ever returns an unclear error and idk if I'm making everything wrong to set it. Could you support me, please? <@&675070424748654593>
Hey, currently the Twitch module doesn't accept new configuration at the moment
Oww, Thank you, Dyllan!
No problem!
hey, how can i acess user profile by probot API?
We don't have any public API, not sure what you mean by that
Does anyone have a stake server?
Ye i know about it, but its needs to do work by myself. An easier and unmanned solution would be to set a minimum number of people in the panel for earning points on voice channels
This is ProBot support. Do not chat here unless you need help.
in my second picture i changed that <@&675070424748654593>
@brave topaz I need only stakexmedia server
hello .. i cannot reach the dashboard at all ... and the bot is offline. i got this bug only in one server the other is working fine. how can i reset the bot from the website if i cant reach the dashboard
<@&675070424748654593>
After reaching required voice level, user still have to gain some text exp by sending any message just to get the reward role. This is how rewards system works - roles are getting assigned only on receiving text exp
Is the bot online now?
THIS SOLVED THE PROBLEM.
thou the text XP is set to 0, at least 1 text has to be sent.
Thank you @sage flint ❤️
You’re welcome 
but this is bad. now needs way more text for the next fase. It shoulnt count text at all
i set it to 0
Feel free to leave your suggestion about changing it on the #1234622065810739291 channel
thx
Guys i need help
How to do welcome command
Or something to welcome people into my server
when I use /top type:Text duration:Day it isn't giving me the whole day. is there a time zone issue? it worked earlier today at 12 noon EST but now at 7pm EST it shows only 3 active people with little points and there has been much more activity then that.
I set permissions on for embed links.
But trying to send gifs in channels get deleted automatically and probot sends a message with a warning
<@&675070424748654593>
hey, im trying to buy Premium for my server, says card declined for days, i thought at first my card is broken or so, but no only for probot doesnt want, my card works fine.
any help ?
authorizing discord at adding probot to server. it says "you missed some fields"
Hey, you can enable the welcome and goodbye feature on the dashboard
It might be based on the time the bot has joined
Hi, try accessing later or use a VPN/Change Device if it persists
I don't think it counts as embed
Hey, make sure your Credit Card allows online payment
This means you have not checked every option needed
Well. what i would do?
It have, Anazon, notify, netflix, steam, xbox i have all this only for probot wont
Is there any way I can adjust that?
@tidal flare hi
are you here?
@cloud mango how about you?
<@&675070424748654593>
i have a question
what difference between @lean badger and @stone cloud
what?
can you take screen shot ?
ok
?
are you admin?
In my server
no in that server
No
so you have permission to use that command?
and can you give a name of perm you have?
What perm
that perm you can use pro bot
idk
so are you sure you can use it?
yep
so when you type /credits take a screenshot
I jion
<@&675070424748654593>
The first one is the premium bot.
https://probot.io/premium
And why do you ping us again?
i want report a bug
Report the bug before mentioning us if you don't mind
credits are bug
I would elaborate a bit more
my internet is bad
You report ??
?
sr
@loud brook what
i report that
how mutch time for fix
Can you give me some credit?
who?
This is a support channel. I would stop chatting here unless you need help, just to avoid being moderated.
what is credits?
how can i do with credits?
stay in #support-ar please
why i speak English
Hy
Because you have already talked in arabic, so don’t cross channels please to maintain efficiency with the support team
Begging for credits is prohibited.
my language is engish i can't speak arabic well
Alright well don’t use many support channels please
#support-ar
اك
ok i don't know
Last time go to #support-ar
Good afternoon! Is there a date for this module to be working again?
Guys I got blacklisted for no reason
There is not.
DM @surreal jetty
A modmail bot.
I would head to your main language support channel.
<@&675070424748654593>
I'm here so why do you ping? Won't ask you that again.
you areadmin
not support
All supervisors/moderators are support.
o-o
Can I see your role list and your setup?
And your role list
sir ?
Hey why i can’t
try now
<@&675070424748654593> my answer?
<@&675070424748654593> my welcome thing isn't working
<@&675070424748654593>
Can i have json file of leveling system of my server?
<@&675070424748654593>
I asked earlier today, that i have problem with paying for Premium Tier2 and its not my card issue, im paying already Discord Nitro, Netflix, Amazon, and other bunch of things. If you kindly answer me how we can resolve the issue?
<@&675070424748654593> Hi everyone. I'm looking for someone who can help me with set up. (Please Ping me if you can answer this question)
Can you embed a role mention in a welcome embed? If so, what syntax?
One message removed from a suspended account.
is there any way I can adjust that?
Hi, I can't create an autorole. The button "add", i can't click on it. Any help ? I've ask 3 time for a week now...
We noticed that you are a premium user, for faster response go to #premium-support
How do i control probot
yes you can
@short ingot
Can you control probot in your sever?
yes
I mean like make it say stuff
Oh
Read the channel topic before helping
Can I help you?
You cannot
<@&675070424748654593> is there a way I can use probot to block a bot/app from sending a message based on its content, I tried adding the word to the "Bad words" bur it doesn't work, (it is not an embed)
Simple /reset it resets all xp data. /setxp you can single out a single user and xp type
Or that's what I did recently
i used /reset but it didn't work
Ok, I have no clue then, you'll have to wait for a support staff
after 5 min that's after it
Your embed description is empty
hi
Hi
The app has a function I don't want minors using, so I need to block it's message using pro bot. It's my mod bot
i can't understand what you say please write clearly
I added the app ES, it has a command that sends a message (not an embed) stating you are unaliving a user. The app is usefull but I would like to stupid this message appearing with probots automod
oooooo,Gracias mi amigo💯
all of your members account verified in discord?
???
Yes
I can sens a ss but you might have to delete it
so you can do another way
Wdym?
Hey, have you added the words that are not allowed?
Also, make sure ProBot role is the highest possible
Yes, it isn't blocking it. And probot has the top role
For your information AutoMod does not block administrator, have you tried with a no role member?
Let me try and explain it better, I have an app allowing members not on my server to send messages, but the messages are marked as an app and probot isn't removing it
I have, I've also tried removing the apps permissions and manually setting them so it can only send messages in the one channal
Oh I understand, unfortunately ProBot can't remove these kind of message
That's unfortunate, can it read them to so I can use auto respond to ping a mod to remove it manually?
You may be able to do that by setting the bad words as trigger word for the bot
How do I do that?
Go to the dashboard, navigate to the Auto Responder category, click on 'Add Response,' and then enter a bad word in the Auto Responder box.
You'll have to create a new box for each word
- Once you have set a bad word, write a answer with <@RoleID>
Tysm
No problem!
Hey, have you added an image to your welcome message? If so, make sure it's under 1mb. If it's still not working, may you try without an image and tell us if it works?
It doesn't have an image
It has the template pro bot offers
excuse me how can i be support?
May you try without image and tell us if it works please?
We do not take staff application for now.
not staff just support
@loud brook
?
Still not
Can u help me for a sec and join my server to test it.
if support can't yes ask them
first
Ok
Can y join my server for a second then ?
Right now I'm not able to do that. If @loud brook wants to help you, you need to go in DMs
ok
Ok
no prob
Still not working
@tidal flare my casino bank got blacklisted why?
Contact @surreal jetty with the blacklisted account
okay
Hey, please can someone tell me why @hushed meadow got black list for no reason he is top 2 with 17b credit he is not break the rule so why he got black list?
I have a question about 'roles'. Is there a way to auto-assign a role to a member that return on my server and was a owner of that role? I hope it's clear what I mean
tel @surreal jetty
<@&675070424748654593>
Please do not provide help like I already told you!
like that ?
next for a little i ping support ok
He has been told to contact @surreal jetty. Do not bring that again everything goes through Danny thanks
Hey, no there is no save for roles
Ok thanks
please give me info
hi
there's a server that's breaking tos and using probot, is there a way to report it besides discord reporting thing
This is not a discord support server, there are servers related to your issue
so probot doesn't have the rule to leave upon request any server that's breaking tos
Contact @surreal jetty about that then
Can you at least write me something not only a picture please? I don't know what to do for you right now
I want talk about black list! but in the options of danny i can't find any subject about black list. which option i need to choose?
Choose "other" But seems like you are not blacklisted so your request won't be treated.
My mate blacklisted but he don't know english so i do this for him
Then he can speak in his native language, but you can't help someone else for their blacklist
Ok we will try, thanks Dyllan
hello
I need help ...the bot is not changing names even if i made it admin ...it also has full permissions now
but it still give me the same error message
<@&675070424748654593>
would be nice if you can provide screenshots of the issue
and would be nice if you read the channel topic.
you didn't wait 5 minutes before mentioning the support role.
i just noticed it work when I dont include any emojis and doesnt work when i include emojis...is it a premium thing ? will share screenshots momentarily
are you sure my clock is different
problem of my clock
it's manually
srry
It should, I'll take a look.
I'm not sure what you mean, but if you're aware the problem is of your lock, I wouldn't try to help then.
Not following the channel topic again will result in a further moderation
And we don't accept excuses like that one
That would help thnk u ...I will wait...
NB :it works without the emojis though !
ok sorry 😦
I keep getting "Try Again" each time i try setting up notifactions for my Twitch with Probot. Any help?
my auto role is not working <@&675070424748654593>
<@&675070424748654593>
A question, Credits were a way to buy things over the website, now daily is disabled, how we get credits again ?
Good afternoon, well, my server the bot is not working, but it is working on other servers, what can we do to solve it? can I do? <@&675070424748654593>
@xx1k
hello
how can I use the twitch notification from probot? I've tried many times but its always give ( please try again later ) error.!
<@&675070424748654593>
<@&675070424748654593>
how do i change the probot profile picture on my server
<@&675070424748654593>
hey there
you need another bot i think
make sure bot have all permissions
:white_check_mark: **@aliali888999 warned! **
@loud brook sorry, but this will be your final warning.
You're not following the channel topic and we won't tolerate that.
why i'm mentioned your team
Don't repeat your question.
- Don't mention <@&424428808951824406> [English] more than one time.
- Don't ask questions that are not ProBot-related.
- If you want to help a user, wait for 5 minutes then mention <@&424428808951824406> [English] if no one answers in 5 minutes of you mentioning then you're free to help.
- Trust members at your own risk. We will not take responsibility if you trusted a member and they damaged your server.
The Proficient role is a trusted role, if you have any suspicions about anyone with the Proficient role, please alert the Admins.
You mentioned us three times, when you should only have pinged one time
see
Read the first point
for three options
yes for threen options
What are you talking about?
.
Can’t setup probot to auto assign roles he is the top role in my roles list but in the channel list on right shows up as online not as bot
how to end subscription, only want to have premium for 2 years
<@&675070424748654593> sorry for my noob question, but i didnt know how to remove the administrator role from my bot.. is it possible? does the bot need all the perms? if it does, is there a way for me to ban the bot from surtain channels using the server instead of the app?
Hey, if you wanna remove ProBot from your server you can simply kick it, though by default ProBot has admin perms. So the only way you can remove ProBot admin perms is by removing the bot from your server
id like to only remove the bot from selected channels using discord instead of the probot app
because simply explained i have a ticket system that creates new channels upon request. these channels dont exist yet and i cant put the bot in these channels. instead i have to ban the bot out of the other 20 channels for now. @tidal flare
"ban" i mean i excluded them from the 20 channels using the probot app
I'm not sure to understand. ProBot has administrator permission, which means it can see every single channel on your server. How did you manage to remove it from 20 channels if I understand correctly
i meant this @tidal flare
so i have these 15 or so trigger words for the auto responder, i excluded the auto responder from 20 channels
I understand, but if everytime a ticket is created, you will need to manually exclude the created channel, there's no other way
luckily i want these triggers to only appear in the ticket, thats why i did it this backwards way. but ill just keep excluding new channels and moved channels from the trigger words manually, thank you
I think that's the only way yes. Sorry I couldn't solve your issue.
But no problem and have a nice day
no problem, you too
for future reference i think using posts is alot easier with probot then a ticket bot xD
Hello. How does LVL System work? Is my example stupidly exaggerated because they add the time from the one before?
Do they add time from the back one?
I have my starboard fully configurated in the dashboard, but can seem to find how to actually get it into my server? how do i?
🇺🇸 | Hello @nimble marlin,
Thanks for reaching out! A support team member will be in touch shortly to assist with your (Starboard
) further assistance request
"not working" doesn't provide any details about what isn't working. I would elaborate a bit more
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593> I have a problem
my website access got blocked
and I cant manage my bots
<@&675070424748654593>
can i have screanshot?
خن
Can you help me more in details, I dont understand how to do
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593>
Huh
<@&675070424748654593>
i have a problem
when i go to the site at the dashboard to work on some server
i cant see my server that i want to work on
yesterday it worked and i did some things. now i cant see it
what's your peoblem
<@&675070424748654593>
log out in dashboard then log in
if it isn't work say
still doesnt work
i did it
ss please
same problem
of what?
dashboard
no
are you ownership?
why?
did you add new bot
no
i can't add the bot again it saying unknown application
We noticed that you are a premium user, for faster response go to #premium-support
hello guys sorry im kinda new just a question how does the economy work and how to get more money
what i also just mean is how do you get money
if anyone knows please ping me
<@&675070424748654593>
hello guys is there a way to setup leveling roles to give the role when either text or voice level cap is reached
i can't add the bot again it saying unknown application
<@&675070424748654593>
But how? Anyone?
wait i got same thing
We noticed that you are a premium user, for faster response go to #premium-support
Pta chle toh merko bhi btana
What's is prefix for probot
anyone know why this is not working for my server? nothing shows in the welcome channel
Hey, what's your server ID please?
Make sure ProBot has the highest role
Hi, try to refresh 2 or 3 times, if it's still not working you may need to wait 30 minutes. If it persists, try accessing the dashboard with a different device or using a VPN
Hey, those are called logs, that you can enable on the dashboard in the "logs" section. For your example you will have to select "When a user joins a voice channel" & "Channel deleted".
Hey, try to refresh several times and if it's still not working you may need to wait around 30 minutes. If it persists, try accessing the dashboard with a different device or a VPN
Hey, do you mean credits?
Hi there, yes you can enable the leveling feature, and select a role associated with the level you want on the dashboard
what does this mean?
Make sure your image does not exceed 1mb
what is the best method you recommend i get a link to an image?
i tried imgur but it expired after some time
May you send a full screenshot of the setup please?
You may try using website that keep their images, I don't really know about imgur
any recommendations pls?
Yo I keep getting this message: DiscordRESTError [50013]: Missing Permissions in the probot.io site when I’m trying to embed a message and send it over to my server. I already gave probot like every permission there is so idk what to do
I see, that means you have selected the same role twice
I don't have any website to provide you unfortunately
Hey, may you send us a screenshot if possible?
Sure
This is what’s popping up In the site after I click send message
I’m a dunce when it comes to this stuff sorry 😭
I understand, make sure ProBot have the highest role, and administrator permissions.
Got it
Nice! Give us update if that worked ^^
wait so if i set a vc role req and a text role req does it give the role if one is hit or if both?
If I'm correct it should give you the role if one of the two goal level is reached
@tidal flare how do I set up like when someone deletes a message it gets sent in a another channel
This feature does not exist
Is there a feature for autorolling when you join the server
<@&675070424748654593>
:white_check_mark: @aliali888999 muted from the text! :zipper_mouth:
Oh you mean the logs I understand now
Seems like you have enabled what you want right?
Ye I setted it up now
But
Yes on the Auto Role category
Ok
Is it possible to have the bot DM someone for sending a link that it's blocked and tell them they have been warned for sending a link unapproved?
No this isn't possible
Yep
You can customize your profile on the ProBot website
You'll need to have Diamond Or Gold Membership
😭😭😭so to get money you need a membership
To get credits yes
@tidal flare hey
Aight thanks😭😭
Hey don't ping me, state your issue first then mention the support five minutes later if no answers thanks
i got a message from your probot said claim you nitro in this link
it’s safe?
No
This isn't us
This probably someone who set up this welcome message but be careful
uhm help
State your issue, I can't help to someone just saying "help"
Just look at "sent from server XXXX" which means it's an ad
I had set up a leveling-up system in Probot for my server, but it has frozen at a certain point.
Make sure ProBot role is at the highest hierarchy possible
yea it's on top but still
not working

L server
so whats currently down is the credits system right?
Well I think now it will be behind a paywall
Nah man no way they just say its temporarily disabled
@surreal jetty
What do you mean exactly?
Send another message later, we have many people to answer to
Hello mates
Hey, someone said buying credits with razer gold is allow, it's right?
Hello may we help you?
I don't think it is
Peace be upon you. I have a Black account that is not from the Pro Bot and it has 2 billion credits and all my work is on the account. We have 2 billion credits in Egypt, which is a lot, and my work is at a standstill because of the Black card that is not in it. Please, the black board is not dismantled.
Hey, you have sent the exact same thing multiple times through Danny, wait for an answer please. If you keep spamming this we will take actions
🇺🇸 | Hello @novel mason,
Thanks for reaching out! A support team member will be in touch shortly to assist with your (Variables
) further assistance request
Good afternoon. What is the limit of characters in the auto-responder? I thought it was 2000, but with a 1973 text is not working.
