#support-en
1 messages ยท Page 195 of 1
aw man
and it's sunday so expect a longer eta
Is there any prediction of when the bot should return to normal?
no
ok
did you read the messages above yours? did you check if it's working on your server? @crude meteor
no right?
the bot is not working
yuh
THE BOT IS OFFLINE
ok
why is the bot not working?
Do you see any developer role in my profile?
WHY THE BOT NOT WORKING ๐ก
we've gotten it reported, just be patient
you want to be muted or...?
bro yall devs dont do anything then
we have waited like 4 hours now?
You can't expect everything to go peachy perfect right away
They aren't the blame when something happens
i wish you could be one of our developers and try to fix it. then you would see how easy it is
fr i could fix it soo easly
sure sure
why u talking
where ๐
I have a question do the dev are working on it ?
yes
k then ty
Hi they are working on it
Sorry Bro I thought you were saying that you informed us of that
but i didn't use it
There's no eta
are u arab or smth
no
cool
it still dosent work
wym
what?
oh but to everyone?
keep asking the same thing won't do anything
dang
most of free servers are experiencing issues afaik
true
Is it expected to return today?
how do i fix this issue
#support-ar message
ู ููู ุงูุดุงุช
tead the message not asking in arabic support
Close Chat
Ok
.
translation:
we know about the problem and are on board with solving it, thanks for your patience and understanding
logs are working for me now
If someone joins our server it dont shows up anymore in welcome
Probot is offline on most free servers, so that could be the reason
do i get a day added to my premium? or a few? lol ive had issues with this since i paid for it
makes no sense
The main bot is not working and I bought one for $10 a month and it is not working. What is the reason?
:white_check_mark: @8.p.p muted from the text! :zipper_mouth:
You ask more than once time
For how long
We don't have an ETA if that's what you mean.
But will the bot work soon in free servers
Did you read my message? No ETA.
Alr thx
FINALLY THE BOTS BACK GUYS
Great
Its offline for me.
Same..
But only for one server the other server works
We didn't say it's resolved.
No
well it is for me I guess
How do i get the bot to display the message whenever u rank up?
Probot works for me now
Is it possible to reset XP for members that are not in the server anymore?
@final flax
any one know how i can get the bot to use custom emotios?
Hi, Iโve made self roles with probot, but the bot doesnt seem to be reacting to them, if i manually react to the message, i get the role, but thereโs no menu
ive been waiting for the roles to add for about 11 hours now
does anybody even respond to these?
Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
For more info, click [here](#support-en message).
Dashboard > your message > leveling system > text leveling up channel
Still an issue?
nope
You would need to reset it user by user using the /reset command.
This is a support channel, not a place to ping random users.
I've experienced it not working multiple times and it eventually starts working again on its own
Lots of clusters were down yesterday which could have caused these issues. Let us know if it happens again.
Can I see your setup?
We're all volunteers, so patience is requested.
oh ok
I'm not sure what question you wanted us to respond to.
Ill send you a screenshot of the dashboard once im able to ^^
Alrighty.
what is probot prime guys
Please link pro bot
ProBot Prime is a paid version of ProBot allowing you using more features
How can I reset a user that is not in the server
apologies for the late response, this is what i have set up
Thank your team for their support on getting the Bot up and running again
it is greatly appreciated
whenever i try to save my twitch notification this pops up? how do i fix
I've had this error for a few days now. I'm assuming there's just some kinda outage and I gotta just wait it out?
We noticed that you are a premium user, for faster response go to #premium-support
Use your main language support channel
Using their ID
Can you recreate it?
Twitch module doesn't accept new setups at the moment.
how exactly?
i've been trying but it always fails
nvm i fouind it thanks
Is probot bac up and working? Because my bot still offline
We noticed that you are a premium user, for faster response go to #premium-support
Create a ticket if you're talking about the premium bot
It has been 24 hours since the premium bots have been down. Seems silly to open a ticket for a larger issue that is known. Also, not having any sort of update after 24 hours is a long time.
That issue should be mostly fixed. Please, create a ticket with your bot number so we can take a look.
wdym recreate? like redo all the mssges and reactions?
ill try do that
So that you fix my premium 2 bot i should open a ticket?
can i have the email or unblocking me from the pro bot website. i got block for no reason from cloudfare system
Let me know if that makes any difference.
Not necessary actually. There's an ongoing general issue related to custom bots which is being looked into.
Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
For more info, click [here](#support-en message).
No ETA
we need updates..
I don't have any updates from developers. There's nothing to share.
no eta
Maann
I could stay for 1 month?,
K tell me why the premium doesn't work and the free one works
Do you see any developer role on my profile?
Idkk man I am Just askin
Why premium bot doesn't work?
All I know is that there's an ongoing issue with custom bots. Anything else you want me to share? What info are you expecting to get?
And do not tell me how to be.
:white_check_mark: @r2ca muted from the text! :zipper_mouth:
Now tell me to be kind again in our modmail.
How I use probot for welcome and leaves
What?
#faq > welcome & goodbye > 1
I said, why is the bot not the first on Discord and has many problem?
What problem??
Wym
Head to #faq where you will find a guide on how to setup the welcome module
What's your main language?
What???
I did but idk which one to choose
Where do I go
Iโm slow Al
you mean the dashboard?
Yea
https://probot.io/dashboard, your server, modules, welcome
No
XD
anyone know whats wrong? everytime I try to add my channel to the Twitch part to announce my streams I get this:
Hey. I was curious if Probot is back up and running yet? I didn't realize it was down, and removed it, then re-added.. like 5 times? I was getting frustrated because everything I tried to do, it would not work at all. Then I join this server and see that it's been down. lol. Needless to say, I felt dumb.
I seen the last update was 9 hours ago, and I don't mean to bug or bother y'all. Was just curious if anything has changed, or if I am doing something wrong?
I know the bot is working in my friends server still, but my server, it is just showing offline, and when I try to add it, it joins the server, but acts as if it hasn't, and it's a endless loop of re-inviting it. lol
Wondering the same thing. Bot just went down for me :3 Getting a message on the site that I've been "Temporarily banned" even though nothing I did would have caused that.
join the club, its been like that for 3 months !
We noticed that you are a premium user, for faster response go to #premium-support
i dont work here
Twitch module doesn't accept new setups at the moment, sorry!
What happens when you run /ping?
Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
For more info, click [here](#support-en message).
1264220002467315772 @brave topaz
ahead to #support-int please
can the devs add like
do yk the logs?
can they add a "probot log"
and it will send something if
someone changed the embed
or like made a normal member ban anyone
Hello, is it normal that ProBot is not online on my server? I kicked him and reintegrated it into the server, but it still doesn't work. However, on my other server, it works fine. Is this normal?
( my pp is juste a cat )
This is the message I get when I try to use the ping.
Feel free to send a #1234622065810739291 for that
Hey, if you need help in french I can help you in #support-int if that's okay for you?
okay
but can you help here ?
If you prefer talking english then sure, what's your server ID please?
here : 1325233682054778972
it is juste that i am french
Thanks, sorry for the inconvenience we will take a look at it
While waiting you may try kicking the bot and inviting it again
Why ?
How to delete users from the /top command? I have the deleted users and numbers because someone left server
I mean these users
๐บ๐ธ | Hello @narrow nacelle,
Thanks for reaching out! A support team member will be in touch shortly to assist with your (Level System
) further assistance request
Hi probot support my discord account has been banned from discord , and i have 7b credits in it is there any way to get my credits back in any way
<@&675070424748654593>
There is not. Your credits, your responsibility
Have you tried changing the logging channel?
but the account got banned
i want to recover it
With the /reset command, using their ID.
You cannot.
Still an issue?
As I said, we cannot help you. It's your responsibility.
The answer is not going to change.
Is there anything else I can help you with?
can i deletethe msgs between me and pro bot and start a frsh conversation in private?
@inner roseouenza machi rappeur
XDD
tbannit mn discord o flcompte diali 7b
@brave topaz what if i wanned to do profile transfer ?
Do you have any membership?
Anyways I think that feature has been broken for a while
No i don't
can i do a membership in this accoutn and do transfer to that old account ?
im having difficulties making a starboard, the bot has admin perms, so im unsure what the issue is
nevermind!! it fixed itself ^^"
Is there any way i can add more people to see my server on the page's dashboard?
You would need to grant them admin perms
Greetings
I'm using Probot for my Discord server and would like to know how I can add links to server channels in the initial Welcome message.
I've looked on Google and were not able to find anything that worked.
Yes. In the list of members, it's saying ProBot is offline. I've removed it multiple times, and re-added, but it is just refusing to work. I'm not sure what else to do lol
Copy and paste the channel link.
https://imgur.com/Qg4g9yz
we're looking into it. just wait for now.
Thanks for the swift reply!
Okay, I will wait. Thank you
What do you mean?
ah nice now instead of cloudflare blocking me out the dashboard website for no reason now the dashboard website itself is blocking me out
like what wrong with just using the bot like a normal person that gets you rate limited??
how does the xp work ppl.with half my messages are same lvl as me ๐คฃ
do you get random xp per min?
Hiya, so... the probot website blocked me? Idk how this happened since I've been studying for midterms for the past month, but cloudflare says that Probot's blocked me. Idk if I can get unblocked here or just get in touch with someone who can.
any help is appreciated
I adore this bot!!! It has almost everything needed for a server, and it's currently my favorite! However adding bad words to the filter function is a bit of a headache. It'd be much better if we could just copy and paste the list of bad words. It'd also be great if we could set custom penalties for using bad words. For example the first offense could result in just a warning, the second offense could lead to a temporary timeout, and after a certain number of offenses the user could be banned. I'm also curious if it's possible to set penalties based on the number of warnings a person receives and Iโd like to know if thereโs a way to customize the level-up messages. For instance to notify someone only when they gain a new role through leveling, or to personalize the bot's message when they reach a new level.
Everything works great
Actually I selected the text leveling up channel and saw the option to edit the message ๐
I don't need this level role on my profile How can I remove it? If I remove it, will ProBot automatically give it back
how do i earn credits if daily reward is disabled
in July
So I'm in a server where if a person says this word it replies with something whilst pinging them. What command is that?
Auto responder, you'll see it in your dashboard
Gotcha, thanks!
Yw
It won't
The XP is awarded to users with a randomized amount after a cooldown period whenever they send text messages. Each message will contribute XP, but once a message is sent, there is a cooldown before the bot resumes awarding XP. During this cooldown, any subsequent messages will not count towards XP gain, regardless of their length.
Error 1015 / "You are being rate limited..." / "Too many requests..."
You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer.
With a gold/diamond membership.
https://probot.io/memberships
What you're looking for (except the custom message of the leveling message) isn't possible. Next time if you're going to help someone, stick to the channel topic.
ty
No problem.
?
Alr ty bro
For the life of me, I cant get the starboard to work, can someone help me?
it is still not working what do i do ?
We do have a channel like that called #commands
Then you'll have to wait while we take a look at your problem, thanks for you patience
No like text command
.
?
!
Like that
ok tks
oh I understand, you can create aliases on the commands option
No problem
my friend blacklisted for no reason
He has to contact @surreal jetty
I contanct is that ok he cant speak english
No you can't contact Danny about a blacklist that isn't yours
Yes he can speak english
Oh I see, then he can talk arabic if needed
I'm like a translator
He doesnt know anything like he is dumpass
Dont know how to talk
I understand, but only he has to contact Danny about this, otherwise we can't do anything
He just blacklisted for no reason
I am not gonna tell you this again, only your friends needs to contact danny about that!
uhh ok
@nocturne flax ??
Oui?
what?
That means yes in French
the bot deleted it
What was it?
Sad
Well search for this on youtube
Arab tourist visa***ุชุฃุดูุฑุฉ ุณูุงุญุฉ ุนุฑุจู
๐ช
Sorry forgive us
Stop talking here or you will be muted
Contact @surreal jetty
Can you help?
What is the difference between these 2 pro bots?
Ig that one is just casual and the other one is set to take care of this server
Head to #support-ar, cross posting isn't allowed here.
And do not ping admins.
DM our modmail bot as stated please.
One is the free version, the other one is the premium version.
https://probot.io/premium
im getting a error when i want to add a twitch massage
Twitch module doesn't accept new setups at the moment
Stick to #support-ar, don't cross post.
/reset
It's /reset, not /points reset
how remove this
Use the reset command and enter their ID in the user option.
hello
why it says level 0
We noticed that you are a premium user, for faster response go to #premium-support
?
what?
hello
ur in the photo

ุงูุชูู ุฅูู #support-ar ู ู ูุถูู
somebody know why i get a ERROR when i want to do the twitch thing?
I answered you here.
Yo my Friend gave someone Roles and got Kicked how can I fix that hes Not getting kicked
Checking warnings isnโt working
.
What's your main language?
"Not working" doesn't give us any details.
?
What details do you need?
I get the discord message when using /warnings on myself that the application did not respond (only you can see this message)
Would sharing the server id help?
^
Are other commands working?
hi why i cant
sned any credit
i have 12b credit
We noticed that you are a premium user, for faster response go to #premium-support
i honestly donโt really know whatโs going on with the bot, weโve tried kicking it etc. itโs showing as online but itโs constantly just freezing and not doing anything itโs programmed to do, like logging messages and bans etc.
@brave topaz
Do I need a subscription to use the auto reply feature?
Hi, I am really sorry to hear that. Have you try kicking the bot and inviting it again?
Please do not ping staff members, the user has already been helped in another channel
Hi, no you don't need a subscription to use this feature
Is the bot currently down, /warnings isn't working and we can't figure out why.. ๐ค
Thank you, Dyllan ๐
No problem ^^
Hey, I'm sorry to hear you're having trouble with commands, try kicking the bot and inviting it again
Another question. Itโs been awhile since I set up a new bot. What are the permissions needed to give to someone giving them the ability to add the bot? Iโm trying to set up the bot on another personโs server, theyโve given me โmanage server permissionsโ but I only see my own servers on the dashboard.
I see, the owner has to give you administrator permission, otherwise you can't add & manage the bot
Letโs say they add the bot themselves, will I then be able to manage the bot from dashboard or will I still have to have those same permissions to setup the bot once itโs in the server?
(The administrator permissions)
Well, if they added the bot by themselves you will still need to have administrator permissions
Ah, I misread your initial reply โ& manageโ. Thank you for your help and clarification ๐
No problem haha, always here to help
<@&675070424748654593> hi
@still turtle Hello everyoneุ my friend has been in a band for no reason and has never used anything to help
Thanks probot support
Is this supposed to fix the issue of specifically the /warnings and /warn commands not working?
It seems more likely to me that there is a bug or outage related to those two commands (for some servers)
๐บ๐ธ | Hello @whole granite,
Thanks for reaching out! A support team member will be in touch shortly to assist with your (Premium & Payment Issues
) further assistance request
I did
After all, my friend has been blacklisted. You didn't answer him. I think he said they had reported him. Well, my friend hasn't done anything illegal
I don't know why he was blacklisted
My friend didn't do anything wrong
The warn and warnings commands are working now. I have to say, ProBot support leaves a lot to be desired. These commands were down for half the day. I had some communication with support here, but they had nothing useful to say to me.
when will probot be online
No ETA
Be patient then please.
Banned from where? And tell your friend to contact us.
:white_check_mark: **@1od7 warned! **
Hello, I took Black for no reason, and I got the credit in a legal way, not violating the laws. I hope my problem will be solved as soon as possible. ๐น
Hey Iโm the friend, I got blacklisted for no reason
When is update?
hey, so question!
iโm looking to make self assignable roles, is there a limit on how many roles i can put per message and how many role messages i can have without paying anything?
If i want to install all color bundles from probot dashboard without overwriting the one i activated first how do i do it?
Already answered
Contact @surreal jetty
What do you mean by update?
Probot update
Hey, so there's no limit
You've already asked in #support-ar channel, please do not cross channels and stay there
We don't have any information to provide about that
My bad, apologies
You're good
thank you!
is it possible to change ProBot's icon?
Yes, by having Premium Tier 2 subscription
ohh okay thank you!
The probot band has become a zero level one
<@&675070424748654593>
Talk bot @surreal jetty
?
Hey
@brave topaz waht bro?
Are you okay?
Ping anyone else and you'll receive a mute
You need to DM our modmail bot as stated
I dont know what to do have any reason to jack
What's your main language?
Kurdish
#support-int
English and kurdish plis
Leave me alone๐
DM?
Yep
thanks
yo
Hello, I am a developer and would like to use the ProBot API in my bot. Can I get the API details such as the API key or documentation? I need to know how to check the credit balance using the API. Thank you
We don't have a public API
sht
Hello my account blacklisted for no reason what should i do? i really want remove that blacklist becouse i didnt do anything
Reasons that may lead to your account being blacklisted:
- Spam on servers
- Selling credits/reputation for (real money, convertible cryptocurrencies, phone balance)
- Posting ads to sell credits/reputation for someone else can also blacklist your account
- Creating a reward system for invitations using credits
- Being in suspicious servers (spam servers)
You can appeal by sending a DM to @surreal jetty
๐ญ๐ญ๐ญ.
?
Brother, that's what happened to me๐ @brave topaz
Use your main language support channel
You didn't read the error message in the screenshot, right?
"temporarily disabled" ๐
yeah the team doesn't have any eta about that case either
ููุงุฑูู
Answered
What?
Let's not ping the support role without asking your question first
Why my friend account get black list?
@brave topaz
I NEED TO KNOW HOW TO GET A BillionsOF credits
Hello, I don't know why my account has been banned (Blacklist) .
You were answered here: #support-int message
Why are you repeating the same question?
You could use the /daily command everyday to get credits, but it requires a diamond/golden membership
Tell him to contact us DMing our modmail bot @surreal jetty
We won't even try to remove the blacklist if he's not contacting us with the blacklisted account, just a warning
i can not figure out for the life of me how to have a self assign roles <@&675070424748654593>
Can I have help My bot is offline since 3days +
helppp
My probot isn't working again in my logs. I kicked it out and got it back in and its not working again
@reef wedge plis remove role mute
@wary phoenix
i kicked the bot from our server so i โ ll be leaving this server too
Hi, can I help?
I'm sorry, but english or french support is exactly the same we can't accelerate anything
Nope
#faq > self assignable roles > 1
contact @surreal jetty
on the blacklisted account
Modmail bot, where we will be able to treat to request
Have you tried changing the logging channel?
I did yeah but it seems like its working now. I think it just had to take some time before it works again
dyllan
๐บ๐ธ | Hello @reef wedge,
Thanks for reaching out! A support team member will be in touch shortly to assist with your (Report
) further assistance request
my logs aint been working for 2 days
Maybe but not the same time zone... Im ๐จ๐ฆ ๐ญ I'm going to install a new bot so I can't stay another day without moderation it's totally offline
Embed messages not working.
Trying to click "Send New Message" but there aren't any channels appearing.
Any fix for this right now?
I'm sorry you're experiencing this problem, have you tried adding ProBot with another account?
Make sure ProBot has administrator permissions, also make sure to choose the correct channel and fill the required fields
? no
There is no reason to deviate Black Lis
He have
It's me yeah? Can I help you?
Contact @surreal jetty
The second message is for another user ^^
Plise remove role mute @reef wedge
No, you did not followed the rules so I will not unmute you
I'm sorry, but if you take it away
Understood, I've used it many times before.
Never had this issue where no channels are appearing to send the message.
I've sent a few embed messages just fine in the past, haven't touched perms or anything.
Hello, is there anyway to have the bot list the Nickname of a user who leaves instead of or in addition to their username?
Hey, you can use the Welcome and goodbye feature, then you can create a message saying "Goodbye [userName]" when a user leaves
We occasionally have guild members leave, but it is hard to tell who they were by the username as they do not always match their ingame character. We have all users update their nickname though to match so we can identify one another. Probot appears to only announce the username though.
once a user leaves and ProBot sends a goodbye message, it won't be able to change the username inside of the goodbye message if a member decided to change it
Understood, but I have tried [user] and [username], and they both show the username, not the nickname. So for instance my test account is named Gydget, but on the server I nickname it as Fayz Test Account. When it leaves it ProBot announces that Gydget left. I was wondering was there anyway to include the Fayz Test Account nickname in the post as well.
Make sure to click on "save" when you are switching between [user] and [userName]
You can't use both variables
Does the Twitch Notification function currently work? I'm trying to set it up on the dashboard but get an error
Hey, currently the twitch module doesn't accept new configurations at the moment.
Gotcha, thanks.
No problem
Ok, IDK, I swear I tried that earlier, but it is working now. Thank you. ๐
hi, log doesnt work for me
only message log
for some reason
the bot got all perms btw
hey, try to kick and inviting the bot again
Make sure ProBot has all perms also
Hello, when putting in a reaction roles it wont let me select a role it is just blank. even when typing it in.
<@&675070424748654593>
Hey, make sure Probot role is higher than the roles you're trying to select
Hello, when I gonna add the Probot. When I press continue to add I saw - This server requires setup. and can't proceed to the next step.
"This server requires setup."
Here's what you can do :
-
Make sure ProBot have the highest role, and administrator permissions.
-
Try to change one of your channel's name to "wake up" ProBot, example :
#channel-1
#channel-2 (you can put the original channel's name back after this manipulation)
- If you do not have the crown, ask to the real owner to access the server Dashboard.
Him role is in 1st position and I have again this error..
How do i add welcome thing to my server
Yeah i want it too
@tidal flare
I learned it myself if u need help go on my pv
@rapid nebula
?
@nocturne flax stick to the channel topic if you're going to provide assistance
hola
i want to buy premium of probot
but its only either card or paypal, and i dont have both
is there's any way i can buy using Crypto?
Hey, no you can't
Wait around 30 minutes
<@&675070424748654593> ive been waiting for over 6 months for my ban appeal on my main discord account to this server and havent been unbanned
Hey what's the user ID of the banned account?
789490308470538291
I didnt even join this discord and it was banned
You can try again
Try to refresh your discord
Try on a computer
Dont have one
Try using a VPN or a different browser
It was opening in 2020 but not now
Hello, I have again this error - This server requires setup. Can someone help me? Did I have limit for using Probot, because I used it for 2 other servers?
"This server requires setup."
Here's what you can do :
-
Make sure ProBot have the highest role, and administrator permissions.
-
Try to change one of your channel's name to "wake up" ProBot, example :
#channel-1
#channel-2 (you can put the original channel's name back after this manipulation)
- If you do not have the crown, ask to the real owner to access the server Dashboard.
I can't set him to the first position, because 1st role is locked..
Can you help me please??
@tidal flare
You should have the crown to be able to do so
For this ask the owner
Okey Probot is need to be in the 1st position, and the problem will be fixed after that ?
Make sure it has administrator perms also
okey I check and write again if the problem is still there
How can I help?
I reported a security vulnerability 3 days ago but there is no response from the person you told me to talk to?
A security vulnerability?
yup
On your website
I'm not trying to be annoying but 3 days is a long time ๐ซค
And what is this vulnerability?
He has the full report
What are you talking about
did I say something unclear
Yup, I don't understand a single thing you're saying
...
I see you talk arabic, you may try telling your issue to arabic support in #support-ar
Nah, each one of them sends you to a different person. I originally came here to escape from them
Well send a DM to @surreal jetty about your request
fine
thank you
i still get this message when using the /top command in our server
Hey, does this occurs only when you're using the /top command?
yea, only with the /top
I see, make sure ProBot role is the highest possible with administrators perms
yes it always is
been getting this error since the start of this month
Oh okay, what happens when you're trying to access the dasboard?
normally
Alright, i'm sorry for the inconvenience. I will give you solution asap
okay
@tidal flare hello, i need a help with the bot
@tidal flare hi i wanna help
Can someone help me figure something out rq
Hey how can I help?
Hi what can I do for you?
Sure what is it about?
my acc get blacklisted
The one you're texting me with?
Don't ping me
ok soryy
Yk how on probot, you can add emoji reactions, if you click the emoji reaction itll give the role and send a message to your dm?
DM @surreal jetty with the blacklisted account
ok wait
ProBot does not have the feature to DM someone once a user claims their roles
Can i chat in dms and show you? Or show you here
May you send us a screenshot on how you're using the /top command?
Show me what you need to share
Its from the probot website it would send me a dm that i made custom saying i claimed my role and it gave me the role
why don't send massage
because you have disabled DMs in your settings
thanks to this option
Yes that's the option
@tidal flare when this bot answer me bro
You need to DM danny with the blacklisted account
Yes and what can I do about it?
Was just wondering if you knew how to fix it
To fix it? Is there something wrong with it?
Do you want to remove this feature?
The only thing that gives you roles when i click it is the PlayStation one, i was tryna do auto assignable roles where people can just click it and get their roles
No
Make sure ProBot role is higher than the other, and it has admin perms
Hi
Hi there, how can I help?
Pls script fish no key

This is ProBot support, you're probably on the wrong server.
๐ง
I need help figuring out on how to get the welcome message to ping a specfic role i want it to ping
You can't ping a specific role on a welcome message
oh dang it
Actually there is a way thanks to a Discord feature, use <@RoleID>
so where do i put the RoleID?
ok like this <@Example>
Yup
exactly
<@RoleID>
Hi, yes you can select specific roles for certain commands
Thanks to the Moderation category, click on a command and select the roles that can only use the command
For this example it's /setnick
No problem ^^
Don't be sorry haha all good, here's the category
No problem!
Hey, my friend got blacklisted without reason, please don't say contact with @surreal jetty, I already contacted and I speaking English to it but he answered my by Arabic language ๐, however we contacted Danny 2 times and he repeated same thing even we ask different questions but he said same thing,
I will be happy if you send me a proof which showed the reason.
Blacklisted user id: 972278177604964412
We have no reason to provide. The only reason we can provide is directly in DM with Danny with the user who complained about their blacklist. There's nothing else we can do
You need to provide it cuz you can't Blacklist someone without reason
If your reason is right show me proof please
No. The friend who contacted Danny only will have access to this information
We already asked Danny to send proof but he don't have so he repeated same answer with different languages
I didn't say without any reason, but I will certainly not share it here
So pls if we asked tell us
Don't close threads instant
My friend doing everything but not selling anything ๐
Why he won't sent me proof? He don't have?
Good bot, Blacklisting users without reason and without proof
Its clearly they only want remove users credit
Same with me, this is truly unfair
We noticed that you are a premium user, for faster response go to #premium-support
It's clearly that you're selling credits and participate in other activities that deal with credits. We don't have to proof you anything, that's our bot our rules. But still in spite of this, we do not impose blacklists without reason, we must first have a basis for it. So, you're part of credit market & giveaway servers, you're sending huge amounts of credits through these servers and also hosting giveaways
is that enough?

First this chat is from giveaways second I didn't said 90m credits probot, there is too many bots like owo cash, third I am not talking about my account
@tidal flare hi please i have a problem
How can I help?
First, giveaways are also prohibited, seconds, as I said, you were sending huge amounts of PROBOT credits through these servers. That's all, I won't repeat myself
My dear I said I am not talking about my account, my friend not selling anything but he got Blacklisted
You can check his id
972278177604964412
You can't find any proof from him
Still, we won't do anything about that
His blacklist his problem
He should contact us in person
not you
My Brothers account is blacklist i want to know why please
Don't make dramas here please. A blacklist is a blacklist and that's it!
Tell your brother to contact @surreal jetty
He don't know English, if you was accept my suggestion which I told you 2y ago to add Kurdish language he will do it ofc
Sorry for that
it's not like we can summon a language support here when we want. but we do have kurdish support now
Who is Kurdish supporter we want contact him
just ask in #support-int, we do not provide support in dms
@jagged abyss
?
If you work at amounts, I can send you someone who sending 20h daily and not blacklist
Feel free to send a report via Danny
@Status
Planned Maintenance: We are going to do a planned maintenance on the bot. There will be a downtime, but we hope it wonโt take too long. We apologize for any inconvenience this may cause and appreciate your patience. [<t:1737138240:R>]
Resolved: Bots are back up online and all systems operational. [<t:1737159960:R>]
Any further updates will be added to this message.
Here Iโm i
i already contacted Danny bot
Without any proofs i got blacklisted
without any reason
Hi
A blacklist is always followed by a reason. You can't appeal it as told before.
a friend gave me the account i didnโt even used i got blacklisted directly
I got the account After 2 days got blacklisted
There wasnโt any reason
No reason can make your blacklist removed
So please don't try to force anything, that won't help
Did you get blacklist on this account?
No my second account
Then please contact us with the second account not this one.
Iโm muted
Whatโs the account Id?
459652010036428800
i got blacklist and I thought the reason was because im using it on credit casino and then i asked if casino allowed he said to me yes
Whatโs the credit source for that account?
i donโt understand
wdym
How did you get the credit that are in that account?
if casino allowed why they told me im selling credits and im not selling any? All the transactions i made is because of i have minigames in my server for credits there no invites rewards its just for fun
Hi there ? @quaint sentinel
Hi! My probot on the dashboard keeps saying "This server requires setup." and then I do the setup, the bot joins my server, and then ... it keeps doing that in loops, saying the same thing. What do I do?
We can't
Do not ping Managers
We can't put ProBot online since a maintenance is currently happening
Do you know when it will be online?
No we don't have any infos about that
Are you coming back today??
The bot will probably come back in a few hours
Hello guys, i'm trying to setup probot for my server but it's somehow bugged repeating the message "this server requires setup"
even if i click it
OK thanks
Np
hi What happened to bot?
Hey check #status
Ok thank you
Bot down?
yo i need help
We don't have any estimated time
Yes?
can you help me
Oh well alright, so it's quite normal that the dashboard just shows "This server requires setup." at the moment?
How can I help?
hey check #status
Yes there's a maintenance check #status please
ohhhhhhhhh
They were already answered, please stick to the channel topic
Hello,
Can I talk to @quaint sentinel on Direct Messages?
For?
Pls help
Why its not working
You're not following the channel topic
Read my message above
Okay tysm
yo thank you so much
Is there a specific time for his return?
No
Ok
You will really do me a favor if you tell him to respond to me.
Why though?
All type of support should be here
or @surreal jetty
If you have been blacklisted contact @surreal jetty
Something related to the blacklist of using credits
I contacted them but they didn't help me
Contact @surreal jetty about your blacklist that's all I can say
Seems like you're already helped. So just wait and no need to contact any admins about that
That won't change anything I promise
If you can just tell @quaint sentinel or any Manager to respond to me, I would really appreciate it.
Do not chat here unless you need support related to ProBot
I don't get the end of your sentence, may you rephrase it?
They said I sell credit, but I didn't even do a single transaction.
I can't do anything about that. A blacklist is a blacklist and won't be removed
Can You Just Tell him to check his DM's
** Reasons that may lead to your account being blacklisted:**
Spam on servers
Selling credits/reputation for (real money, convertible cryptocurrencies, phone balance)
Posting ads to sell credits/reputation for someone else can also blacklist your account
Creating a reward system for invitations using credits
Being in suspicious servers (spam servers)
Only your friend in the DM with danny will be able to know the reason.
And we don't have to prove anything. Rules are the rules if you broke them well we can't do much about that
Pro Bot Prime working can I add it?
Nothing if you want any type of proofs
It works?
Why the bot is offline ?
You need Premium Tier 1 for ProBot Prime
check #status
Ok
No like I just said we don't have to prove anything to you
No
We won't give any single proof everywhere
Because we know that a blacklist is totally deserved
A scam? Absolutely not do not try to call us scammers.
probot down> xdd
thankyou
How long will ProBot be down?
@visual patio As far as I can see, your account isnโt even blacklisted so whatโs your point?
Then tell your friend to contact us rather than you doing so
Don't say contact us, tell we will not remove any blacklist and close the subject
He can DM me then.
We wonโt do say if the user is against our rules.
Top 1 nice
Sorry?
why is pro bot down ?
hey check #status
Please head to chat, and let the individual users who got blacklist contact us.
If you continue being a third-party member whoโs trying to interfere with something that didnโt happen to him, weโll take action.
there's an issue with rank again ?
@jagged abyss
Hey sir, please, how can get unblacklisted?
My friend got blacklisted with above 10 billion, without reason automated banned
You did not post it in any channels?
@jagged abyss youโre not blacklisted either, head to chat please.
I just asked for rules
@jagged abyss @round sparrow @visual patio last warning.
I asked for rules I won't take Black list
Where's news channel pls
@visual patio
Hello
@quaint sentinel anas bro are you serious? blacklisting people for no reason? when we ask for proof you say no ?
Are you blacklisted?
not me my main account was then i had to switch because of the blackllist issue
and when i ask for proof you say "we cant provide any proof"
Whatโs your main account ID?
Brother, whats the reason for blacklistin @pearl spruce ?
:white_check_mark: @lostsoftware muted from the text! :zipper_mouth:
I only can see selling credits from 2020, you didn't talk about rewards or giveaways.
652990688736182285 . i have 30m and blacklisted who would buy 30m ๐
and deleting our feedback because we are speaking the truth ?
Feedbacks that arenโt related to you, but related to your friend are deleted so please speak about your experience not about your friends getting blacklisted.
My account i have 10m and blackisted ๐๐๐๐
i am speaking about my experience where i got blacklisted for having 30m ?
i have a problem, the bot is in my server but when i go to the dashboard i can't connect to my server, it shows continue to discord even if i try to connect it
bot is under maintaince
Are you sure itโs your account?
ah ok thanks
No one is guilty of a crime if they don't know it's a crime
100% possitive
And I can't see the rules which says rewards is not allowed
We have DM together on that account and I did indeed tell you the reason
By the way, it was 9 months ago
๐
We noticed that you are a premium user, for faster response go to #premium-support
Rewards and giveaways make probot bigger
yes i know
@quaint sentinel i bought the account I donโt know what they did with it before I bought it
@jagged abyss Who said rewards and giveaways are a reason to blacklist?