support-en

[young kelp]

won’t work

[calm hollow]

they have to chat for abit and stay in some vc

They will get the role eventually

[young kelp]

i don’t use vc in my server tho

ive set my vc thing on the dashboard to 0

text to 10

[calm hollow]

Oh did u save?

[young kelp]

yeah

[calm hollow]

Alr let them chat for abit they will get it eventually

[young kelp]

it won’t give me the role

let me think

hmmm

[nocturne flax]

What bot u using

[young kelp]

purple image probot

[calm hollow]

Could u send me ur server in dms ? u can try it on me@young kelp

[nocturne flax]

duh

[young kelp]

sorry theres 2 bots in here

no there’s not

[nocturne flax]

Ur good first time helping

[young kelp]

wait what

[nocturne flax]

I'll eventually be a pro

lol

[young kelp]

bot

[calm hollow]

u need to read the channels topic tho

[nocturne flax]

Me have

[calm hollow]

@young kelp

[nocturne flax]

I have **@

been here for a while

[young kelp]

ty @calm hollow

[calm hollow]

np

[proud laurel]

Hello
How do I know warn_remove worked?

[sacred gorge]

how does the voice xp and chat xp work

[obsidian orbit]

after level 100 in levels does it continue in terms of points and or level numbers? id love to have people that spend alot of time in the server not have a hard limit on their level, also is there a way to request the bot to delete its own role in the server the probot role without having to kick it and reinvite it (and also lose settings/etc?

[calm hollow]

<@&675070424748654593> ..

[calm hollow]

@obsidian orbit yes it does count additional xp , no u can't delete probots role

[obsidian orbit]

AWESOME

does it continue levels too?

like you become 101 eventually

and that does suck as we're using all 250 roles

and always having to delete and find less used ones and delete

[calm hollow]

Nope max is 100

[obsidian orbit]

;-;

[calm hollow]

Hi , it should reply with smth like # warnings have been removed and u can use /warnings to make sure if it's been deleted or not (the warning)

[calm hollow]

Xp gain is random

[weary orchid]

Am I able to reset the leveling system completely every month? like wipe out everyones XP and start from 0

[calm hollow]

@weary orchid yes u can reset everyones xp but keep in mind that u can't reset a certain type of top like daily top or weekly top or monthly top because they reset by their own every day , week, month
Heres how u reset everyones xp
/reset type:Text target:@everyone
/reset type:voice target:@everyone

[midnight kindle]

Are we not able to claim our free daily reward anymore?

[calm hollow]

Yes , it's now limited to gold/diamond memberships

[nocturne flax]

Has support English higher ups not been active

aa

[brave topaz]

?

[nocturne flax]

Oh i was just thinking y'all haven't been on for a bit

so krrl been helping I kinda been

but not much

[tawdry chasm]

<@&675070424748654593> I've been asking for a solution since yesterday but no one gave me a straight answer, can I please get help?? The /rank and /avatar and file demanding haven't been working for almost 3 days now and still aren't. I tried changing the background of my rank but it still didn't work, it also glitches sometimes on the dashboard and shows I'm blocked by the bot, I need help because I need to use the bot for mod purposes including the rank, please someone answer me

#commands message

[vital whale]

@brave topaz

i need help guys

[prime zodiac]

yoo

[prime zodiac]

so ive been trying to move this but it wont work and i cannot use the website at all bec of it pls make it moveable

[marble orchid]

Hello: I have a question: how does Twitch work??

[nocturne flax]

Can i whitelist a forum with the links rule?

I cant add forums to the disabled channels for any of the automod rules

<@&675070424748654593>

[calm hollow]

<@&675070424748654593> ..

[calm hollow]

what can i help u with?

@prime zodiac move what exactly?

[calm hollow]

It's like a notification when u start streaming but I don't think u can add new set ups at the moment

[calm hollow]

u can't probot doesn't support forums

[marsh jetty]

what is the usage of probot creds??

[tidal flare]

With credits, you can customise your ProBot profile, adding badge and more, if you wanna know more about the credits and its usage, take a look at this website :
https://docs.probot.io/

[gray wigeon]

can someone help me

<@&675070424748654593>

Im Ban from Probot but didnt do anything to get banned

And Now its working

[tidal flare]

try in 30 minutes

[gray wigeon]

It started working

But I’m sure it will do it again

[north vine]

i’ve tried using auto mod and logs but they aren’t working

can someone help?

[sacred gorge]

what is best way to gain xp

[gleaming mirage]

Probot is sending the level up message but not adding the roles. Probot is above all the level roles and I’m not sure what else is causing the issue.

[tidal flare]

Please do not directly ping the support !

[neat pine]

Oh

[tidal flare]

@neat pine this is the last warning thanks. He will answer you as soon as possible, thanks

[neat pine]

I thought cannot ping directly the person and can ping the support role

If cannot ping that role then disable it

[neat pine]

Same here

[tidal flare]

The support english can be pinged

[neat pine]

I even already sent the screenshots

[tidal flare]

you already did it though, so don't do it

[neat pine]

ya but I deleted it since I thought it was wrong and I didn't ping on the reply mb

[tidal flare]

no problem

[jade rapids]

What a permission should I give the bot to use Embed?

[brave topaz]

Chatting.

[brave topaz]

Remove all webhooks from the logging channel, change the logging channel, kick and re-invite ProBot to your server, toggle the action logs module from the dashboard...

[empty magnet]

hello, apologies if this has been answered before. Is there a fix for the Twitch live notification? I put all the required information and when I hit "save changes" it keeps saying "try again later. would greatly appreciate any help thank you!

[brave topaz]

There is not. Unfortunately, the Twitch module doesn't accept new setups at the moment.

[empty magnet]

I see, thank you so much for the fast response 😄

[north vine]

alr thanks for the help

[frank lagoon]

hello

can i invite someone to my premium sub so he can also control?
without transferring the ownership?

[calm hollow]

<@&675070424748654593> ..

@frank lagoon hi , like accessing the dashboard? Dashboard > select ur server > vip protection > who can access the dashboard (control panel) put ur friends id in there

[whole coral]

@surreal jetty

i need your help

[tidal flare]

Can I help you?

[whole coral]

i want to remove my account from the blacklist

@surreal jetty doesnt respond

[whole coral]

i dont use PRObot credits fyi

but a friend of me wanted to send me credits and found out that my acc is blacklisted

[tidal flare]

You will have to wait for an answer, asking here about this issue won't help.

[whole coral]

but i still didnt get any answer

how long do I have to wait

[tidal flare]

Asking here for update will not help, we would ask you to stay patient. We don't have an estimated date to provide you, thanks.

[wooden lily]

I banned this person yesterday but the report is coming through today at half 1?
Any idea why the bot is delayed or not posting logs at all?
Should I remove the bot and add it back again?

[nocturne flax]

Until they react..... question answered?

No eta

[whole coral]

no

[tidal flare]

Hi, try to check the bot's permissions and its hierarchy. Also, take a look at the dashboard and take a look at the ban logs to see if everything is set correctly.
If the problem persists do not hesitate to tell us

[livid crystal]

can anyone help me

[gleaming mirage]

Update on this, ProBot is hit or miss, itll give the role to some of the members but not all. Im not sure what else to do about it but wait for it to correct itself

[tidal flare]

Hi, like I said, please tell us what you need help, it's better for efficient support

[livid crystal]

i got this and i cant take my dialy

can anyone tell me why??

[tidal flare]

As you can see, this feature is disabled, that's all.

[livid crystal]

really

i left discored for a long time and when i back i cant take my dialy

[tidal flare]

Yes, we have disabled this feature.

[livid crystal]

then how can i get C ?

i really dont know

[tidal flare]

You can use the /daily command if you are a Gold or Diamond membership

[livid crystal]

oh

thanks

[tidal flare]

No problem!

[wooden lily]

Will do, it has full perms and the correct hierarchy. Will check the dashboard.

[tulip orbit]

How can I get credits without membership?

[brave topaz]

You cannot.

[tulip orbit]

That's sad

[prime zodiac]

<@&675070424748654593> hello can anyone please help me idk how to move the list and i can edit anything pls help

how do i move it?

[sage flint]

just expand it by clicking on the little arrow next to each category name

[prime zodiac]

no not by that\

the entire thign is in my way of seeing what to modify

thing*

let me show

i cant see what to modify or edit

th9s

this*

[sage flint]

Can't really do anything about that, it's resolution problem on your end

[late wedge]

Is the problem with the welcome picture fixed?

[nocturne flax]

Yes

[vivid mauve]

How do I make the dice hit 100

The / roll

How do I make it 100

[mighty compass]

I can’t figure this out for the life of me, several people have told me but the buttons they are telling me to hit just aren’t there. I’m trying to set up logs in a server I’m making but I literally can’t figure out how to do it. If someone could show me that would very helpful!

[vivid mauve]

That’s cool and all but no one cares

How do I make it 100

[tidal flare]

One message of this type and you will be moderated.

[tidal flare]

Hi, you can enable the logs thanks to the dashboard

Let me screenshot you

[mighty compass]

I went to the dashboard but I don’t see where to go! I’m newer to the bot. I’d appreciate the screenshot :)))

[tidal flare]

so here you can enable the logs

[mighty compass]

Ok I’ll look again thank you! I’ll show you if I can’t find it

Thank you so much! I forgot to actually click on the server I needed it for

[opaque summit]

My dashboard has just stopped working since I upgraded, idk what's going on anymore.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[tidal flare]

No problem, glad I could help you

[mortal river]

what is?

[nocturne flax]

I’m stumped.
I have auto mod options turned on, following a raid. I blocked links but disabled roles so established members could still post. However, those members with said roles are still having their posts blocked.

What am I doing wrong?

[dry cliff]

is there a way to disable this?

i have setup the bot to give roles at an interval of 5

so level 5
level 10 and like that

so, i wanted to make it ping like that

such that it pings only when they reach that level

[mortal river]

it doesn't send me embed messages

[nocturne flax]

What's wrong

@mortal river

How can I assist or how can support help

you

today?

[fallen wadi]

Probot is offline and Probot is not working properly. What should I do?

[echo mango]

All i did was add probot to my server and I got blocked from the dashboard what do I do?

[calm hollow]

<@&675070424748654593> ..

[calm hollow]

As it says u must fill the field (description) before sending the embed

[calm hollow]

Im afraid there's not

[calm hollow]

Try kicking and re-inviting the bot

[calm hollow]

Could you show me a screenshot please

[fallen wadi]

I've tried many times and it's still offline.

[wooden schooner]

سلام عليكم

[calm hollow]

I see how long has it been offline for

[calm hollow]

#chat-ar / #support-ar

[wooden schooner]

[fallen wadi]

Today.

[calm hollow]

Which version?

[fallen wadi]

How do I check the version?

[calm hollow]

Is it like the free version or is it a paid version because if it's the free version then u have to wait till it becomes online again if it's a paid version then the subscription has probably expired

[fallen wadi]

I'll wait and see since I'm on the free version.

[calm hollow]

U can try kicking and re-inviting the bot but thats it if it doesn't work then u have to wait till it works again by its own

No they won't

Yw

Well as i said above wait till it comes back online

[oblique elbow]

@fallen wadi ignore non official support members pls - you will trust them by your own risk...
Share me your server-ID pls and we can look for a issue report for you

[nocturne flax]

Pro bot is offline and has not stopped bad words that are logged

what do I do

[tidal flare]

Hi, can you give us you server ID please? So we can take a look at what's going on there ^^

[nocturne flax]

My issue is .

[nocturne flax]

I don't know the server id

I don't know where to check

[tidal flare]

On Discord, right click on your server then select Copy server ID. If you do not have this feature, enable the developer mode on Discord settings.

[nocturne flax]

I'm not owner or admin I'm just asking for them.

[tidal flare]

You don't need to be an owner to copy the server ID

[nocturne flax]

Uhh nvm dyllan my mate said he got it to work he had to kick the bot

and re invite it

[tidal flare]

Oh alright, glad this solution could help

[nocturne flax]

Btw danny the mail man suggested to go to you

lol

@nocturne flax

[fallen wadi]

This is a non-English server. Can I still use it?

[oblique elbow]

Ofc

[fallen wadi]

1310935220773589073

[prime cosmos]

Is it ded?

@tidal flare

[tidal flare]

Hi, I'm sorry to hear you have trouble with your bot. Can you share us the server ID so we can take a look at what's going on please?

You can also try to kick the bot and inviting it again

Here would be great

Thank you, we will take a look at this, thanks.

[prime cosmos]

The bot is offline

[waxen ferry]

Hello, the bot in my server is not working, here is server id: 851548488566439946
By the way I'm not in from my server so I can't kick and invite the bot.

[dusky coral]

Guys I need help I can't access probot site I tried from 2 different website it's the same be quick support

[tidal flare]

Thanks for reporting us the server ID

[tidal flare]

I can see you're on mobile, may you try on pc?

[dusky coral]

I don't have pc

[tidal flare]

Try to clear cookies

[dusky coral]

How?

[tidal flare]

On the browser settings

[ebon cove]

Hey,is probot offline again?
Can't even look into my server settings

[tidal flare]

"This server requires setup."

Here's what you can do :

• Make sure ProBot have the highest role, and administrator permissions.

• Try to change one of your channel's name to "wake up" ProBot, example :

#channel-1 #channel-2 (you can put the original channel's name back after this manipulation)

• If you do not have the crown, ask to the real owner to access the server Dashboard.

[ebon cove]

didn't work any of it

[tidal flare]

Try to kick the bot and inviting it again?

[ebon cove]

Did it several times

Still no

[tidal flare]

Sorry to hear that, can you give me the server ID please?

[ebon cove]

It is currently offline on the server

[tidal flare]

I see your native language isn't english, next time you can ask for support in #support-int

[ebon cove]

I prefer eng tbh

[tidal flare]

Your native language to help you will be better

Since there are support for other languages.

[ebon cove]

Here's the ID 1175055057813766184

[tidal flare]

Thank you, we will take a look at that. Sorry for the inconvenience

[ebon cove]

Oki

Tysm

[tidal flare]

No problem

[weak orchid]

Helo

[tidal flare]

Hey, do you need help?

[tidal flare]

#support-int si tu veux de l'aide en français

[weak orchid]

Nn an arab

[tidal flare]

#support-ar then

[weak orchid]

تستطعين التحدث بالعربية

[tidal flare]

No, please ask for help in #support-ar

[empty marten]

Hello Probot admins I want to inform you that Probot in my server is not working it’s just like that in there I tested it in other servers it works without any problem
Even I kicked the bot and added back but still having problem with the commands

[nocturne flax]

Hi, I need help
The bot appears disconnected in one sv
and not in the other
and it has been like this for a while

help me please

It also happens to me that the server does not even recognize me on the page.

😭

[nocturne flax]

Did you manage to solve it?

helpme

[nocturne flax]

did you manage to solve it?

😢

[ebon cove]

Nah

[nocturne flax]

My server depends closely on that bot but I couldn't get it working 😢

[ebon cove]

It'll start working
Just keep checking that's all

[hexed geode]

"This server requires setup" Issue, can't access dashboard - bot is offline. No, pinned message doesn't help. (ID: 1310377940743094292)

[nocturne flax]

Sorry, I didn't understand

ahok

I think I already understood

[hexed geode]

What you talkin about?

[nocturne flax]

Nothing, sorry I got confused, I don't speak English well.

[hexed geode]

k

[crystal ocean]

probot down

L

[nocturne flax]

Probot down l

L

<@&675070424748654593>

<@&675070424748654593> please help with pro bot

[nocturne flax]

<@&675070424748654593>

[hollow otter]

<@&675070424748654593> Yo, I need help, the problem it's me can't enter in the dashboard, i don't know the reason, anyone could help me?

[long mortar]

Sorry cant help but I have the same issue plus the bot is offline on my server

[cyan lark]

<@&675070424748654593> The bot stopped giving out level roles for some reason, everything was fine but it randomly j stopped how do I fix that

Levels work fine it just wont give the roles

[nocturne flax]

@sup

Oops

<@&675070424748654593>

need to know who to report to

<@&675070424748654593>

[empty marten]

I wanted help

But now it’s fine I gess

[simple mist]

Who is the boss of the bot?

[nocturne flax]

Error 1015 / "You are being rate limited..." / "Too many requests..."

You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer.

[brave topaz]

Swift Media entertainment

[brave topaz]

Is this still an issue?

[cyan lark]

yes

i was scrolling up to look maybe if someone had the same problem

Just probably a bug fix on ur end that u need to look at

[unkempt pine]

same, since 2 days for only clicking the tab with probot dashboard gets me blocked already..

[unkempt pine]

<@&675070424748654593> i get blocked for no reason and it doesn't say its rate limited.
how can i get unblocked?

[cyan lark]

Ur ip is probably blocked try using data or smthn

[unkempt pine]

it works on a different browser, but it is annoying to use different browsers at the same time.

[cyan lark]

Yh I get u

[near aurora]

How can we perform text formatting for welcome message

[tidal flare]

You can enable the Welcome and Goodbye feature thanks to the dashboard.

[unborn pumice]

How do I make it that if someone joins the server they get a role automatically

[calm hollow]

<@&675070424748654593> ..

[calm hollow]

https://probot.io/dashboard > select ur server > autoroles

[wind nacelle]

Hello

It seems that im blocked in probot.io

[tidal flare]

Hi, it may happens when you navigate too fast or trying to refresh too many times. The solutions are to wait about 30, then trying again

[wind nacelle]

ok

[sterile sandal]

Hello, is there a way to boost the xp earned for a specific role pls?

[nocturne flax]

hi, how is vc xp distributed?

its stated on the dashboard that chat xp is distributed per minute of chatting

[tidal flare]

Hi, no you can't.

[tidal flare]

Hi, the xp is given randomly

for every minute

[nocturne flax]

is there a way to let afk members gain no/less exp?

[tidal flare]

There isn't this option

[nocturne flax]

is there an option to make a certain vc gain no exp?

because discord has an AFK vc feature that moves afk users to a seperate voice chat

[tidal flare]

Yes you can, by selecting a channel is the "No XP channel" section

[nocturne flax]

this works for voice chats?

[tidal flare]

Yes

[nocturne flax]

awesome thanks alot

[tidal flare]

No problem!

[sterile sandal]

Ah, ok thank you

[gray nebula]

Hi! I added this bot to my discord and am already having some issue. I've selected a color set (I'd like to be able to make my own color set but it looks like you can't?) but when I ask the bot to list the colors it gives "The module of the command is not enabled".

The other issue I'm having (my partner is as well in his own discord) when bad words is turned on and set with words it doesn't block the messages.

[tidal flare]

Can any one help me?

[calm hollow]

<@&675070424748654593> ..

[brave topaz]

State your issue or ask your question please.

[brave topaz]

To fix the first issue you're experiencing, head to the dashboard > your server > colors > enable the module.
https://probot.io/dashboard

For the second one, check if Discord created a new Automod rule from your server settings > safety setup > automod.

Let us know if you need additional assistance with this.

[gray nebula]

I already had it enabled and was getting that message, I think it needed a minute to connect in that sense. But when I tried /colors again I just get this instead of the list of colors. Also is there any way to make my own custom colorset?

[crisp acorn]

Hello! Is it possible for auto responder to send an embed?

[tidal flare]

Hi, no it is not possible to do that, the Auto Responder feature only send a message like a normal user, it can also use the reply function.

[crisp acorn]

aww, that's sad. Thank you though!

[tidal flare]

Yeah sorry, but no problem have a nice day!

[weak bone]

I don't see anyone who can help me in the Arab support

@tidal flare

[tidal flare]

Hi, since I don't talk Arab I can't help you, sorry

You'll have to wait

[stiff granite]

Hi, how can I mass assign a role to everyone who has assigned a specific role?

[tidal flare]

You can't mass assign.

[scarlet bluff]

Is it possible to use timestamp in custom commands? I want to do something similar to what I did in this bot, where I use the run command, along with the time stamp, and it gives me the date and time

[tidal flare]

Hi, no this feature does not exist here

[scarlet bluff]

Oh... Sad...

Something that can be used to imitate?

Maybe... A chat where I can give suggestions?

[tidal flare]

Yes sure

[stiff granite]

so the only option to assign a role with probot is one by one?

[tidal flare]

yes

[rigid surge]

Hello, I made a stupid mistake and tried to open all of my embeds in different tabs so I could rapid post them. Anyways long story short I got rate limited (and deserved it) My question is how long does it last? Just for planning sake, If it is going to be a while there is no point in sitting around and waiting.

Thanks!

[rigid surge]

Nevermind, I found my answer!

[cyan lark]

holy ignoring

[orchid drift]

is buying credit with real money legal, does it break Discord ToS? there is no rule in FAQ

[orchid drift]

hey @nocturne flax, could you help by answering this question

[calm hollow]

<@&675070424748654593> ..

[calm hollow]

It's not legal
Reasons that may lead to your account being blacklisted:

• Spam on servers
• Selling credits/reputation for (real money, convertible cryptocurrencies, phone balance)
• Posting ads to sell credits/reputation for someone else can also blacklist your account
• Creating a reward system for invitations using credits
• Being in suspicious servers (spam servers)
• Using a bot or its name to promote external bots

[orchid drift]

What about those servers selling credit and services with the currency?

Oh alright, how can I report them then, do I need to send ID to support

[calm hollow]

Dm @surreal jetty

[orchid drift]

it says we don't share servers

or the bot doesn't receive messages from unadded users

[vast lagoon]

Hi, Probot do not logs events (enabled in logs section) I have some events enables to logging but there is no any messages in logs-2 channels. Is it known problem?

[brave topaz]

Danny is a bot, so you need to open your DMs.

[brave topaz]

Try changing the logging channel, deleting all webhooks on the logging channel you're currently using, changing the color, kicking and reinviting the bot.

[smoky jewel]

🐡

[brave topaz]

Did you need help?

[nocturne flax]

are the invite banners working or still down, i tried uploading but i get an error message in the uper right corner, so i thought i would as and mybe im doing somsthing wrong?

[tired trout]

is the twitch notification feature still down or something its been almost a month and i still cant use it

[brave topaz]

still down due to uses with the twitch api

[brave topaz]

I recommend trying a different image with a file size under 1MB.

[limpid remnant]

Is something up with the "top" command? Myself and several other staff members in a server we moderate try to use it fairly frequently and it only actually works maybe 5% of the time. I ran the command probably 100-200 times in the last 24h trying to get our top XP lists and literally every single command failed

[nocturne flax]

Is this for dusk 3X

[torpid willow]

the flip I do

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
-# For more info, click here.

[brave topaz]

Nope.

[brave topaz]

Still an issue?

[prisma jetty]

Hey everyone, does anyone else get this error?

I can't edit my twitch notification

[brave topaz]

As stated in #chat-en, the Twitch module doesn't accept new setups at the moment, and it also does not allow editing the ones that currently exist.

[prisma jetty]

oh sorry

when this will get fixed?

I mean when will we be able to edit the current info?

[brave topaz]

No ETA

[ancient oracle]

Just like Mzz. I opened the browser, tried to access the website and immediately blocked

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
-# For more info, click here.

[ancient oracle]

[main zephyr]

I made seasonal roles using yagpdb (a separate bot) but probot which I used to make my servers colour roles take the seasonal roles away, any idea on how I can fix this?

[tidal flare]

Hi, can you explain us what happened with the roles? Did ProBot deleted them?

[main zephyr]

So basically the bot removes the roles

[tidal flare]

ProBot is not supposed to remove roles. Make sure no feature that manages roles is enabled

[limpid remnant]

Yes

Been an ongoing issue for months

[main zephyr]

I will check

[orchid drift]

is my report received by ProBot support? When will it be processed

[brave topaz]

I'll take a look then. What's your server ID?

[brave topaz]

I'm not sure what you mean.

Did you DM our modmail bot or something?

[orchid drift]

yes

[brave topaz]

I see your thread, you just need to be patient instead of asking for updates here.

[orchid drift]

I sent proof with images

[orchid drift]

sure, I just wanted to see if support is on it or not, thanks for the heads up

[static kite]

Hello

[amber harbor]

Hello, Is it possible to reset all participants' experience?

[brave topaz]

Np.

[brave topaz]

Hi there, did you need help?

[brave topaz]

/reset target:everyone

That's the command you need to run on your server.

[amber harbor]

Thanksss

[brave topaz]

Of course!

[wraith galleon]

i got block for no reson

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
-# For more info, click here.

[limpid remnant]

543268307692814337

[formal grail]

so.. i need a bot that congratulates player/member when they got a role i added is there any bot that do that or does probot do that?

anyone know one?

[main zephyr]

I decided to just use probot for the roles instead, thanks for your help

[brave topaz]

That's not possible with ProBot, and we don't recommend other bots here, sorry.

[brave topaz]

Thank you!

[formal grail]

alr

[wind dragon]

Hello

I want help

[tidal flare]

Hi, how can we help you?

[wind dragon]

How to use pro bot for level

To start for level up in only 1 channel

[tidal flare]

You can enable the leveling feature on the Dashboard, and selecting amount of level for the roles that will be given once a level is reached

[wind dragon]

Tutorial ??

[tidal flare]

https://docs.probot.io

[wind dragon]

@tidal flare ?

[sonic meteor]

Is there any way to sync or merge the vc and chat level?

[brave topaz]

Nope, sorry for the inconvenience.

[sonic meteor]

Alright thanks

[west drum]

At the office the site displays after reloading the page: An error occurred on client

Plus, in addition, the bot sometimes gives out roles, sometimes it doesn’t... maybe I did something wrong?

Problem regarding Leveling System

[brave topaz]

Np!

[brave topaz]

1. Try switching to a different browser to see if that resolves the issue.
2. Could you share a screenshot showing the roles not being applied properly?

[limpid remnant]

Any updates? I'm about to gts for work just figured I'd check in, no rush!

[frank lagoon]

hello
how to allow a role to use
dup text permission

[nimble current]

why did i get banned?? i was just setting it up for the first time and i reload to this

[snow birch]

It happened to me. They gave me a band. I am an Arab and the same thing happened.

[sacred jacinth]

.

<@&675070424748654593>

[rare crow]

hey, anyone know why i am not able to access dashboard for probot on my browser. i added it to the server but it doesnt show up

[sacred jacinth]

@frank lagoon ,

1 - Go to automod
2 - Select [ DUPICATED TEXT ]
3 - Put the roles that you want here

[sacred jacinth]

Refresh.

[rare crow]

kk

[rare crow]

unfortunately refreshing it didn't work i just reset the pc too

is there a limit to how many servers you can have?

[sacred jacinth]

only user with administrative permission can access the dashboard

[rare crow]

ok i thought so, i have second highest perms in the server but the homie has crown rn.

ill try and mess with those real quick thank you 🫰

[sacred jacinth]

np

[rare crow]

this resolves my issues ill hit the homie up and get him to change it i appreciate ya

[sacred jacinth]

you need this permission

[rare crow]

yeah, i shouldn't have any issues moving forward it's my irl who has crown because I didn't want to deal with drama from no mercy banning people lol

[rare crow]

sorry for the spam, last one. it works great thanks

[potent hatch]

@shy adder 💀

[brave topaz]

Did you need help?

[rare crow]

ok, so I am trying to see Who invites eachother. and i have a dedicated channel for invites and i believe i set it up correctly but i am not getting any log notifications

is this the correct setting to enable? if not what exactly does this setting do?

[brave topaz]

That event isn’t currently working,

[lyric tartan]

Can someone help me?
I just wanted to add it to my mew Server, but...

[tidal flare]

Wait about 30 minutes

[lyric tartan]

The Bot cant access the Role 'Acting Departement' because that Role is listed on a higher Position (in the Roles List) than the highest Role of Probot.

To fix this, the Probot Role must be moved above the "Acting Departement" Role (in the List)

[lyric tartan]

Didn't work, sadly...
I am still blocked.

[whole yacht]

Dumb question, is there any easy way to ban someone permanently? There doesn't seem to be an option, it always wants a finite time.

[brave topaz]

That's not related to ProBot...?

[brave topaz]

https://probot.io/dashboard -> Select Server -> Moderation -> edit /ban command.
Apply the setting in the image for the ban command

[brave topaz]

Try using another browser/device.

[past tundra]

what is the command to play music?

[earnest star]

hello, anybody know what is the command to show a channel in the welcome message ?

[brave topaz]

ProBot doesn't have a music system.

[brave topaz]

What do you mean? The welcome module is configured through the dashboard. Head to #faq > welcome > 1 for more info.

[distant pollen]

Hey

Why can't I create a user assing role

It keep saying add a message

@brave topaz

Sorry for the ping

[sonic meteor]

Hello, Is it possible to make a different level role for the vc levels?

[tidal flare]

Hi, what do you mean by that?
You can create roles that will be associated with the selected level on the dashboard.

[sonic meteor]

Okay thank you

[atomic echo]

Can i make the bot reply with a custom message when i ban someone?

[nocturne flax]

hey, i wanna ask if u disabled that feature of daily rewards!? cz i cant claime and it says that this feature is temporarily disabled

[brave topaz]

nope, sorry

[brave topaz]

we did, yeah

[severe meadow]

@golden adder
hi

[brave topaz]

Hi there, did you need help?

[marble hornet]

Any tutorial how starboard feature works on pro bot?

[brave topaz]

If you're trying to set up the module on your server, you can take a look at #faq > starboard > 1

[severe meadow]

sure!
yesterday i just reported in @surreal jetty private
How long do I have to wait to get a response?

[crisp cipher]

anyone know why a member in my server gets this instead of a normal profile stat png

[hot pumice]

hi, chat gtp 4o can no longer read images and canvas mode does not work anymore. Who can help? <@&675070424748654593>

[nocturne flax]

Is this openai support?

[modern sun]

This problem can be solved by converting the credit currency to this account only

[crisp cipher]

What are you on about broski

[modern sun]

I don't speak English but I translate by Google 🫠

[tidal flare]

#chat-en if you have question that are not ProBot related

[storm glen]

شباب

[rare sail]

Hi, probot isnt giving new members at my discord server the role they react for. i have made the embed message, filled everything in there and send it to channel. filled the steps at the self assignable roles and they reacts showed up under the message`and i linkes the emojis with the role. but nothing happens when new guys at the discord clicks on the react. Did i forget something?

[crystal rose]

hiya, support, i was wondering if i could clear my msgs with probot <@&675070424748654593> because my account got hacked 2 years ago, and joined nsfw dc servers

and the msgs show some privates

[brave topaz]

Sorry, but you cannot.

[brave topaz]

#chat-ar

[brave topaz]

Can I see your setup and your roles list?

[split pumice]

is the twitch announcement will ever work? been waiting for weeks now !

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[lyric tartan]

I have already tried everything... i cant access probot. Not even on another Device.

But why? I didnt do anything in the Dashboard in the last few Months...?

[rare sail]

have send you a pm

[coral finch]

Is it possible to change bots created muted role to my own created one?

[short sky]

hi my self-assignable roles function is not working, cant seem to figure out why. it's for the "reaction" role type, thank you

[rare sail]

im having the same problem, but dym didnt responded till now

[short sky]

im having the same problem, any success with him?

[novel summit]

Guys, how can I send the same message?

[visual garnet]

I can't see the server where I want to edit on the dashboard any solution or do I just need to wait longer

[nocturne flax]

How can I change my bot's picture?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[meager ledge]

How do i make welcome messages

[unkempt pine]

last time i get instant blocked when i try to go to the dashboard

idk why, but it is starting to get annoying now

[alpine dagger]

I also keep getting blocked while trying to go to my dashboard.

Can someone please help?

[brave topaz]

@short sky do you still need help?

[brave topaz]

#faq > Welcome > 1

[brave topaz]

#support-en message

[brave topaz]

#support-en message

[brave topaz]

You need to have administrator permissions on that server.

[brave topaz]

#faq > logs > 1

[brave topaz]

It's not possible, no.

[brave topaz]

Can you send a screenshot/screen-recording of the issue?

[unkempt pine]

that wont change things

[brave topaz]

I'm not sure what you mean. Doesn't that answer your question?

[unkempt pine]

i waited a day and i still get instant blocked

[brave topaz]

You can try using a VPN, another browser, another device...

Unfortunately it's something on the Cloudflare's end.

[unkempt pine]

no, another browser works but is a bit annoying and im not gonna use another device

[brave topaz]

Alright.

There's nothing we can do, sorry.

[unkempt pine]

ok

[lyric tartan]

Nevermind it surrenly works

I'm feeling so stupid now

Sorry 😓

And thanks

[tough flower]

is pro bot randomly kicking people?

[brave topaz]

No worries.

[brave topaz]

No, someone is probably running the command on your server.

[short sky]

Yes I do, it hasn’t changed

[digital badge]

How to get bot's number or id

[brave topaz]

Can I see your setup?

[brave topaz]

How to obtain the premium bot number!

1. If the bot is inside the server, all you need to do is use the command /vip info. The bot will then reply with several details, including the bot number.
2. If the bot is outside the server, go to the subscriptions section and click on the "Invite" button for the bot. You will be redirected to a new page where you will see the bot's name along with a number, like [1638].

Illustration for Method 1
Illustration for Method 2

[short sky]

What do you need to see?

[crimson forge]

<@&675070424748654593> I made some reaction roles, but when someone presses a reaction the role won't apply to the person

[fervent pier]

This keeps popping up when I attempt to edit the server I added the bot to.

[oblique elbow]

Is the bot online on your server?

[fervent pier]

It is, I've also ensured it's above all roles etc.

[oblique elbow]

Ok, clear your cache and 🍪s and try to log in again

[oblique elbow]

What did you already check and try?

[crimson forge]

Apparently it's working now, idk why it didn't worked when I had someone test it x.x
Sorry I got so caught up that I forgot to delete it

[oblique elbow]

Np good to know
Little hint for the future > the bot might has a technical changing timeout it is waiting and then it changes the details you changed and after then it works due to a protection for crashing. So finally give the bot time to save and change what you changed! 🙂

[crimson forge]

Okay :3
thank you :3

also is there a way for the bot to not count bots as server members? :0

[oblique elbow]

In which case/feature is this happening?

[crimson forge]

I wanna know if there is a feature like this

[oblique elbow]

At the joinroles-feature there the bot can give roles splitted - depends if it’s a member or a bot... if you mean this

[crimson forge]

No.

There is a feature where it counts server members and I wanna know if it is possible that the bots don’t count as server members

[jovial cave]

Is there a way to make the starboard system mention a role when it posts the message?

<@&675070424748654593>

[short sky]

Im still having this issue, it’s been over 24h and nobody has gotten the roles

[oblique elbow]

I'm remembering that the membercount is shown f.ex. in the welcome message, but I checked again, you can only show the variable for the whole membercount - so > no

[crimson forge]

Okay, thank you :3

[ornate hedge]

hi i can not add the bot to my server it cant also not on the website

[oblique elbow]

Clear your cache and 🍪s and try to log in again

[ornate hedge]

i dit try more than 5 times

[ornate hedge]

i cant click on it

[jovial cave]

Does it not work on the embedded version?

[oblique elbow]

Which permission do you have on the server you like to add the bot?

[oblique elbow]

No

[ornate hedge]

all of then, i can do what i want

[oblique elbow]

Did you also restart Discord?

[ornate hedge]

yes i am trying for 2 days

[oblique elbow]

For me it's working... can't repdroduce this...

[jovial cave]

But the ping itself isn't inside of the embed

[oblique elbow]

The ping is viewable yes, but the role members won't get pinged - did I understand your thought correct?

[jovial cave]

Yes

[oblique elbow]

So - here we are

[oblique elbow]

Can't find your issue description sorry, because you used a not-for-u-adressed message

[short sky]

@oblique elbow this is it

Self assignable roles are not being assigned

Using the reaction emote

[oblique elbow]

So the reactions are assigned from the bot, but the bot isn't giving the roles

[short sky]

Yes!

[oblique elbow]

permissions are checked and the role hirarchy also

[short sky]

Yes it has all permission and administrator role

[oblique elbow]

Is the bot role above the role which should be given

[short sky]

Yes it’s the second highest role in my server

Others are very far down

[serene abyss]

can i make a "ban me" selfrole? like when someone presses on it they will automatically get banned?

[oblique elbow]

This's not possible with ProBot

[oblique elbow]

May I take a look by myself on the server?

[serene abyss]

aight thx

[random crypt]

@oblique elbow hi can i ask for something

[oblique elbow]

don't ask to ask.. just ask

[random crypt]

ok

so the dumb security bot kicked probot for giving adminstration roles

when i used probot for adding a role for a bot

after that all the things i did on probot like alaises, logs and everything has been lost

can u help with that?

are there any backups?

@oblique elbow u there?

nice..

[random crypt]

then come

[tidal flare]

Please stop mentioning the support, they will answer you soon!

[random crypt]

ok sorry my bad.

[nocturne flax]

Staffs

Pls, help me

[tidal flare]

You have being rate limited, this may happen when you navigate too fast or resfreshing too fast. Try again in about 30 minutes.

[nocturne flax]

You have being rate limited, this may happen when you navigate too fast or resfreshing too fast. Try again in about 30 minutes. 😭 😭

[tidal flare]

That's exactly what I told you yes

[short sky]

You want to join it?

[surreal coral]

Hello

???

[dusk dragon]

I'm having trouble figuring out how to use Starboard, is there a guide?

[brave topaz]

#faq > starboard > 1

[brave topaz]

did you need help?

[dusk dragon]

It's telling me that the action is failing when I try that

[eternal oasis]

help me

STAFFS

I want to transfer credits back to my main account but I can’t

[ancient aspen]

cant reset

[brave topaz]

Is ProBot online or offline on your server?

[brave topaz]

You need to wait 9 days.

[tiny breach]

Hi

p

P

[brave topaz]

Did you need help?

[tiny breach]

yes

[brave topaz]

State your issue or ask your question then.

[tiny breach]

I am blacklisted in Probot

[brave topaz]

Reasons that may lead to your account being blacklisted:

• Spam on servers
• Selling credits/reputation for (real money, convertible cryptocurrencies, phone balance)
• Posting ads to sell credits/reputation for someone else can also blacklist your account
• Creating a reward system for invitations using credits
• Being in suspicious servers (spam servers)
• Using a bot or its name to promote external bots

You can appeal by sending a DM to @surreal jetty

[tiny breach]

why ?

Tysm

Bro

[obsidian pewter]

I need help with making my the pro bot send a goodbye message everytime someone leaves

Anyone help?

[brave topaz]

#faq > welcome & goodbye > 1

[obsidian pewter]

Says 'this interaction failed"

[brave topaz]

Will bring it up to our team. You can check our docs in the meantime.
https://docs.probot.io/docs/modules/welcome

[meager cedar]

So uhh, idk wth happened, i opened it then just tabbed out to talk to someone in my dms then came back to this

<@&675070424748654593>

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
For more info, click [here](#support-en message).

[meager cedar]

Ok

[meager cedar]

Btw where are your servers located?

[brave topaz]

We don't disclose that info.

[meager cedar]

Ok

[dark coyote]

?

[brave topaz]

How can we help?

[dark coyote]

I’m paying monthly 10€ but i cancelled it 2 months ago

[brave topaz]

And what's the issue?

[dark coyote]

I don’t use it but I’m paying for it and I cancelled?

[eternal oasis]

Ok

[feral falcon]

the time mentioned here is the like realistic time for a person to achieve or is the time taken to get the level when the user texts every 60 secs
and can you please also tell how much xp range is given per 60 secs

[feral falcon]

<@&675070424748654593>

[violet zephyr]

Why did my probot just randomly say bruh

<@&675070424748654593>

[crude hollow]

bro

who crashed the bot

[brave topaz]

What's the issue?

[brave topaz]

Check your autoresponder module.

[sour mason]

Getting this message

[plain breach]

Man all Report Bot Stopped

[brave topaz]

@sour mason @plain breach can I get your server ID?

[brave topaz]

Again, check your autoresponder module.

[sour mason]

This is across multiple servers

[mystic shuttle]

I’m having the same issue

[silk jackal]

Hey guys

Is there something wrong with the temporary voice channels? It creates a channel but does not move me to it. Also it does not delete the channel. Is it just me or everyone?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[brave topaz]

You think I don't know?

[brave topaz]

Provide your server ID?

[sour mason]

Sorry.

[mystic shuttle]

1310266856233373716

[plain breach]

Why 🗿

[sour mason]

1000163811220791297

[brave topaz]

Developers have been notified.

[brave topaz]

To provide all the details to the development team.

[plain breach]

Okay whit

I will send it for u in DM Now

[copper inlet]

What happened to the bot?

[plain breach]

Crashed

[brave topaz]

Some clusters are down. You just need to wait.

[brave topaz]

Thanks for the help, but we've got this.

[plain breach]

U Are Welcome ♥️

[copper inlet]

Why did the bot stop?

@brave topaz

[brave topaz]

I don't know.

[plain breach]

Non prime in maintenance and prime Credits Command Crashed

[brave topaz]

What are you talking about?

[plain breach]

Beacuse I Know And U Support Don't Know + I'm Sorry If I am Wrong

[brave topaz]

Next time, avoid making assumptions and stick to your main language channels.

[brave topaz]

Aware. We're working on it.

[plain breach]

But I Learned English Normally ?

[unkempt pine]

probot is not responding and not making logs

[south lintel]

Oh ok when do u think it will be fixed

[brave topaz]

Aware.

[unkempt pine]

ok

[brave topaz]

No ETA.

[crude hollow]

who crashed the bot?

[brave topaz]

Anyone.

[granite root]

i

[crude hollow]

how did u crash it tho

[brave topaz]

They didn't crash the bot.

Stop chatting here please.

[granite root]

ok

[crude hollow]

alright man srry

[brave topaz]

@granite root please refrain from sharing false information.

[granite root]

How to reset top?

for everyone

[brave topaz]

/reset target:everyone

[feral falcon]

pls reply

[meager cedar]

"application did not respond" is the bot offline? I dont see anything about it in #status

Also website keeps claiming "server need setup" when it was already setup

[brave topaz]

We're aware of the issue.

[brave topaz]

Where's the message I need to reply to?

[feral falcon]

@brave topaz

[brave topaz]

The time indicated there is entirely estimated. The XP is awarded to users with a randomized amount after a cooldown period whenever they send text messages. Each message will contribute XP, but once a message is sent, there is a cooldown before the bot resumes awarding XP. During this cooldown, any subsequent messages will not count towards XP gain, regardless of their length.

[verbal raft]

Is there Support Apply?

[feral falcon]

ok tysm, one more thing is it just me or is the dashboard not working rn

[brave topaz]

Can you run /ping on your server and check if ProBot returns any error? If so, we're aware of the issue.

[brave topaz]

We’re not looking for new support members, no.

[feral falcon]

k

application did not respond

ive tried resfreshing and tried it again

[brave topaz]

Yep, known issue.

[meager cedar]

When is the bot expected to start functioning again?

[brave topaz]

No ETA.

[harsh flume]

how do i embed a message with buttons where clicking a button goes to a specific channel? i have the embedded message with buttons but clicking them just err's out. if this is a down-time issue and not a me issue just lmk

[oblique elbow]

Please clarify your question a little bit more 🥴
btw what's your native language?

[tranquil echo]

i have a problem with Embed messages and self-assignable roles.

i made an embed and i sent it but i cannot get it to work. i make new messages too but it's frozen 15 minutes ago

i also keep getting this message all the time even though the bot is setup

[lost current]

Whoever comes and says that the bot is not working, look for women here #status

[tranquil echo]

thank you 🙂

[lost current]

Np

[tranquil echo]

any ETA till the bot will be functioning again?

[lost current]

I don't know, you have to ask technical support

[oblique elbow]

As mentioned - all current informations are listed in #status we can’t say more, it’s a thing of the management...

[frail saddle]

Whenever I try to use the twitch notification feature it tells me try again later

[oblique elbow]

This is known for the development, the twitch feature is currently under maintenance and doesn’t allow changes currently.

[frail saddle]

ah okay. thank you.

[radiant storm]

Guys please help me

The bot is not muting

Only deleting

But I put both on

So it should mute and delete

And YES, the muted and the bot is at the top of the roles

[radiant storm]

@oblique elbow

[oblique elbow]

Read before spamming
#status we've a general issue currently

[neon haven]

I may have missed it, but is there any way to disable commands for the bot? Is there a dashboard anywhere for it?

[oblique elbow]

https://probot.io/dashboard
Links are listed in #573048403429425162

[neon haven]

Ah, so I did miss it. Thank you!

[iron widget]

I have a question about xp if anyone can help

[stuck pulsar]

What is the limit of roles we can add for the levleing system? Can we just keep adding more roles or is there a limit

[vapid ermine]

How do i make myself point manager

[glass sage]

the logs still don't work in which channel.
I kicked the bot and added it to a new one and it still doesn't work!

[brave topaz]

Try changing the logging channel/deleting all webhooks on the current one you're using.

[brave topaz]

What do you mean?

[brave topaz]

Yes?

[dire pike]

why im blacklisted

[brave topaz]

Reasons that may lead to your account being blacklisted:

• Spam on servers
• Selling credits/reputation for (real money, convertible cryptocurrencies, phone balance)
• Posting ads to sell credits/reputation for someone else can also blacklist your account
• Creating a reward system for invitations using credits
• Being in suspicious servers (spam servers)

You can appeal by sending a DM to @surreal jetty

[brave topaz]

Send a screenshot of the issue please.

[civic rose]

how do you make a message for Self-Assignable Roles?

i just dont get it how

i know how to do an imbed but yea

[fervent creek]

How do you put the Self-Assignable Roles?

[iron widget]

Is there a command my members can do so they earn extra xp weekly or monthly?

[brave topaz]

there is not

[void flicker]

سلام عليكم

[brave topaz]

#chat-ar

[radiant storm]

I did

[radiant storm]

Can’t see the problem

[runic bluff]

Good evening, why when I try to delete 100 messages does it only give me 0?

help

<@&675070424748654593>

[livid hearth]

hi hi, you can delete only 2 weeks old messages

[runic bluff]

and why can't I delete those two weeks ago like it used to work?

[glass sage]

The problem is not solved. I cleared hooks, removed the bot and added it again, still no logs. I see on the text channel when I set where to run logs the web hook is gone!

[livid hearth]

you can’t because the bots aren’t able to read those 2 weeks old messages, it’s something related to discord requirements

[runic bluff]

ok thanks for the help

[livid hearth]

my pleasure, have a lovely day !

[ember sequoia]

how can i test welcome message with pic on my server?

[tidal flare]

You can ask your friends or using another account.

[frozen bear]

@crude estuary

Add frined

[short sky]

Still looking for help on this case if anyone can help

[arctic knot]

If I am trying to reset a whole discord servers level would /reset all work?

[crystal heath]

I have a a problem I have set up the leveling system but the levels don’t show

Like they don’t happen and it’s on I tryed kicking the bot and putting it back but still

If you can help me pls ping me

[obsidian orbit]

can i put emojis in the responses

[crimson nebula]

How do I make a bot using pro bot?

[brave topaz]

What do you mean?

[brave topaz]

To add custom emojis on embeds

1. Go to your discord servers chat,
2. If you're on mobile discord use the emoji you want to add use on embed in between `` symbols https://imgur.com/F2ckAUV
   if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W
3. Copy the sent message and paste it on dashboard with the message that you want.

[brave topaz]

Can I see your setup & your role list?

[brave topaz]

Do not mention managers to avoid moderation.

[brave topaz]

Yep, /reset target:everyone

[radiant storm]

Why is the bot not muting?

It’s only blocking message but not muting members

@brave topaz

[arctic knot]

thankyou.

[oblique elbow]

Mentions are not needed

Show me your setup configuration

[narrow crane]

How do I get it so it sets a welcome image

I’m confused

[brave topaz]

#faq > welcome & goodbye > 1

[brave topaz]

Np.

[radiant storm]

Ok

[radiant storm]

Here you go

3 ss

[narrow crane]

This happening to anyone else?

I’m trying to get the hello and goodbye made

Can someone help?

Nothing there is working

[dark plaza]

i am trying to setup the Twitch notifications feature but i keep getting the message 'Try Again Later'. Why is this?

[austere blaze]

I forgot on how to put a channel so probot sends level messages...

[shrewd trail]

How to setup welcome message with pro bot??

[timber flare]

I have logs turned on for Channel Permissions Updated but I want the bot to ignore any changes in a specific category. How can I do that?

[cobalt echo]

is it possible for the /timeout command to assign a (muted) role?

[keen pollen]

hi can i change prefix for example ! ?

[cobalt echo]

pls

[paper tree]

what problem

[light moth]

:(

[nocturne flax]

wait for 15 mins

[nocturne flax]

dude its disabled

[plain breach]

Enable or disable your vpn

If is enable disable it
If is disable enable it
And use 1.1.1.1 beacuse I tried before

[plain breach]

Nope

[brave topaz]

Will take a look, sorry for the delay.

[brave topaz]

I've brought it up to our team. You can check our docs in the meantime.
https://docs.probot.io/docs

[radiant storm]

Ty

[brave topaz]

Twitch module doesn't accept new setups at the moment, sorry for the inconvenience.

[brave topaz]

Np.

[brave topaz]

Dashboard > your server > leveling system

[brave topaz]

https://docs.probot.io/docs

[brave topaz]

Not possible.

[brave topaz]

No, but you can use the /mute command instead.

[brave topaz]

You cannot, since we use slash commands.

[brave topaz]

You didn't read the error message.

[brave topaz]

Read the channel topic to avoid moderation.

[brave topaz]

Read the channel topic to avoid moderation.

[plain breach]

No one was in room

Beacuse I helped

[brave topaz]

I wouldn't help here since you're not fluent in English, that's the first point. What you're saying now doesn't make sense.

And before helping, you need to ping the support role. I don't think you have read the channel topic yet.

[plain breach]

No I Readed

[brave topaz]

We can continue in #chat-en

[austere blaze]

Thank youu

[granite wolf]

Hello, is it expected behavior that edit message and delete message logs only work for recent messages?
Normally it works fine but if someone deletes message that is for example 4 months old, then the logs are not updating.

[tidal flare]

Hi, when message are too old, there will be no logs for the deleted messages.

Also, if you try to use /clear command, it will remove only recent messages less than two weeks old.

[granite wolf]

Ok, thanks for answer

[tidal flare]

No problem!

[south flower]

Hi, Probot after coming back for some time once again and all of a sudden died again on our server,
the server owner came here once to try and solve it and it did, probot came back but these days probot now is offline again on the server

they before had tried any ways to get him back but nothing worked, i dont know what did before but it wasnt just waiting, they asked a lot
if theres anything that could be done it would be of great help

[fossil dawn]

for some reason Leveling System is not awarding roles when reaching certain level, is there any way to debug whats going on with the bot?

the bot sends the message "user got from level 5 to level 6" in the channel correctly but it doesnt award the level 6 autorole

on the other hand the /role command is working fine

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[real hull]

why is my daily reward temp disabled

[prisma lava]

Trying to setup ProBot on my server and whenever I authorize it, it just says "This Server requires set up" in a loop.

[wanton steppe]

Hello, I'm trying to get the /setnick command to work. When I try to change the name of a member, Probot gives the message "x's nick has been reset", but the member's name is unchanged. Can someone please walk me through how to set this up?

[tidal flare]

Hi, Daily rewards are disabled for management reason.

[tidal flare]

"This server requires setup."

Here's what you can do :

• Make sure ProBot have the highest role, and administrator permissions.

• Try to change one of your channel's name to "wake up" ProBot, example :

#channel-1 #channel-2 (you can put the original channel's name back after this manipulation)

• If you do not have the crown, ask to the real owner to access the server Dashboard.

[tidal flare]

Hi, make sure ProBot has administrator permission, with a higher role than the user you want to change the name.

[tidal flare]

Have you checked if ProBot's role is the highest possible? If the role is under some of your XP roles, it may not add the role.

[tidal flare]

Hi, is your issue still happening? If so I would ask you your server ID so we can take a look at what's going on there

[south flower]

815270011575730257

[tidal flare]

Thank you! This will help us.
Sorry for the inconvenience, we are trying our best to give you the greatest experience with ProBot.

[wanton steppe]

Administrator permissions have been given, and the probot role is just below Owner, that's it, all other roles (including for the one I want to change the name) are below Probot.

[fossil dawn]

That could be a possibilit

[wanton steppe]

Is there a documentation or wiki somewhere I can check how the moderation config works?

[fresh estuary]

the daily rewards is not working on my account

please

help

[tidal flare]

Hi, everything is explained here : this feature is disabled

[weary osprey]

So, I'm trying to add a role to one of my embeds for the bot. For whatever reason, the select menu won't appear

Like, I select the embed in the Self-Assignable Roles section and it won't appear

I tried deleting the original embed and re-sending it, but it still won't work

[weary osprey]

I've been trying to get this to work for like a half hour lol

Idk what's wrong with it :(

<@&675070424748654593> Hello, can I get some help if someone is free?

Wow nvm

I'm just really dumb

I didn't actually add the role to the menu, so it wouldn't embed LOL

I created the entry, but forgot to link it to a role

[ruby pelican]

hi there! i work on a server as tech support and just upgraded to tier 2 premium, and invited the bot to the server.
sorry if this sounds like a dumb question, but since the majority of things i’ve inserted into the server are under the the standard bot, how to i transfer it over to the premium one, and what happens if i kick the standard bot?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[ruby pelican]

ah okie!

[quartz granite]

can i change the prefix for probot or no cuz

slash commands lowk pmo

[brave topaz]

You cannot since it uses slash commands.

[quartz granite]

freak my stupid baka life..

[quartz granite]

so would u say dyno has the same commands as this

id just prefer if my bots had different prefixes instead of having to use / for all of them

[cloud tinsel]

Is the problem fixed with probot dose the welcome thing work now?

[fresh estuary]

why ??

[oblique elbow]

It was a change from discord not from ProBot only, so the most bots are using /-commands

[oblique elbow]

Should be - yes
When you try it you will see if it is fixed 😉

[oblique elbow]

Management decision

[meager prawn]

i've been having an issue with ProBot, basically the commands don't even show to mods, regardless of the fact that their roles are included in the perms both in the server and in the probot dashboard

[gusty saddle]

Is it possible to set-up a role (on an existing server with many members) using Probot so that the DEFAULT is that everyone gets it but that users can opt-out of it later if they prefer? Thank you in advance!

[modern veldt]

I still cannot invite the probot premium to my server?

[tidal mirage]

Is there a way to mass delete auto responder triggers? I have around 6k which i would like to get rid of and doing that manually would take absolutely forever.

[drifting dirge]

For some reason the Self Assignable roles don't work for most of the selection menus. Like it seems to work for one's with not as many roles but ones with like 20 roles on the select menu just won't work

[frank lagoon]

<@&675070424748654593>

how ican turn this off

the daily limit

in premium

[oblique elbow]

#support-ar

[oblique elbow]

share a screenshot of your setup plls

[oblique elbow]

Use /clear - but don't forget that bot can only see messages they're younger than 14 days

[oblique elbow]

should they remove the role by themselve or in according to their activity?

[tidal mirage]

What i meant is the actual triggers within the dashboard itself, not messages that have been sent by the bot in the past.

[oblique elbow]

That's not possible - no

[tidal mirage]

Unfortunate

[meager prawn]

can someone helpme please?

[oblique elbow]

share some screenshots pls

[meager prawn]

i dont really have any because im a mod in that server and dont have perms to change or look at that stuuff

what i can tell you is that if i type "/" i cant even find the probot commands

[oblique elbow]

Then the admins didn't set the commands correct in the discord server settings not on the ProBot-dashboard

[meager prawn]

and my friend there told me he put perms for the role i have in both dashboard and gave my role perms to do stuff that commands do (ex: warn or timeout)

[meager prawn]

alright

ty ill keep you updated

[wanton steppe]

I'm using the probot Nickname changed log. Is there any way I can set it up so it only logs nickname changes for certain roles?

[lime oyster]

Hello! The twitch integration feature keeps telling me to try again. Is this feature still under maitenance?

[wooden wing]

Hello! Hope you’ve managed to get your issue resolved already, mate.

[hollow frigate]

Can someone tell me how to stop it from saying welcome?

@flat spire

[wooden wing]

You have to mute the welcome channel.

[hollow frigate]

Thanks!

[wooden wing]

👍

[hollow frigate]

I have a different welcome bot if i mute the channel the other one cant do the welcome

[oblique elbow]

That’s not possible

[oblique elbow]

The twitch feature is currently under maintenance and doesn’t allow changes.

[oblique elbow]

Is your issue fixed? If not share more details pls

[ashen musk]

how can i set credits. earn and decrease credit from member

[wooden badge]

Hi, is there any way I could change the prompt text to this?

[ashen musk]

probot.io/dashboard . try it

[wooden badge]

Amazing! thank you

[ashen musk]

welcome. find leveling system -> text leveling up channel . choose an channel and change the text

[split needle]

credit is not something you can change as it is a global feature from our bot

also be reading the channel's topic before helping anyone else

[ashen musk]

sorry i try to translate a little bit with gg.

[lime iris]

uhh i don't think this is meant to happen!?

[wooden badge]

Is there any command that triggers the level up prompt so I can test it out?

[tidal flare]

Hi, you just need to wait about 30 minutes. This should work now

[tidal flare]

Hi, what do you mean by that? Can you elaborate?

[wooden badge]

Hey, I changed the message for the leveling up and I wanted to test it without having to wait for someone to actually level up and I was wondering if there is a command I can trigger the level up message

[tidal flare]

Yes you can, thanks to the /setlevel command

[lime iris]

okay thank you! i can always do what i was gonna tomorrow anyway

[wanton steppe]

I just received a private message from a Helpdesk account, can someone from support here please confirm this came from one of you?

[oblique elbow]

We are not responsible for Helpdesk! We are here for ProBot!

[wanton steppe]

Yes, I'm asking because it's a helpdesk account that is a member of this server, so I thought maybe it was some second line support or something... But it they're not affiliated with you, then it's spam and I'm blocking them. Thank you.

[oblique elbow]

If it’s a suspicious scam report it via Modmail

[viral sierra]

<@&336913504051265537>

[oblique elbow]

?

[forest latch]

hey guys, what is the thing 'credits' and how do you gget them? Also what can you do with it?

[strange cradle]

why cant he see his level unlike us ?

[grim oak]

Hi why we cant see his credit or transform him credit

?

I want you support fix this

This is his your

cursedazooz.

<@&336913504051265537>

<@&675070424748654593>

[nocturne flax]

🇺🇸 | Hello @warm swan,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Frequently Asked Questions ) further assistance request