#support-en
1 messages · Page 189 of 1
isn't there a way to selfhost the bot or something? or is it closed source?
Ok
this is so annoying
okay thanks 🙂
Approx time?
There is not.
no ETA
Atleast in 5 or 6 hours?
what happened actually? is there a problem with the hosting provider or it is just a issue in the dev.?
Ok
We don't disclose that info
We don't know. Developers have been notified about this issue.
okay, if it makes sense
Please update us when there's any response
I had a question
Yes tell me
Does the progress we make while the bot iss offline is it counted?
Is it?
No it is not.
The bot can't see what is going on in the server since it's offline
No it can not update
Oh sad, some servers give level perks like on reaching u get gif perms and all so that is why I wanted to level up so I can get those perms
Hello, why does the free version of probot not work on servers ?
alr thx
Ok hoping of comeback soon
Hi, please read above
I'm sorry to hear that, you can follow the status in #status
Why it keep going down 😢
c can’t get rid of it for some reason
I am sorry to hear that, maybe try to leave and join again?
😭 offline for 3 days in a row?
Sorry for the inconvenience!
i’ll try
@Status
Premium Tier 2 & Public Bots Offline: We are aware of premium tier 2 and public bots going offline, we’re working on a fix, we apologize for the delay and thanks for your patience. [<t:1731603600:R>]
Resolved: Premium Tier 2 & Public bots are back up online and all systems operational. [<t:1731613440:R>]
Any further updates will be added to this message.
Bruhhh
Dam it
General issue, please read #status
hey my dashboard wont load
read the message above yours
sorry I didn't notice
and ETA of fix? Our server is dead without the bot
no eta
Everything is said in #status , thanks!
mine aint fixed tho so status is wrong
what do you mean?
did you read the last message of the channel?
have you read the LAST message
scroll down a bit you'll see
The bot still isnt working
i only see one from yesterday?
bruh too much
6 hours ATLEAST
no
why the probot sleeping what is the reason
ok
ok, and we can't do anything about it. developers are working on it so be patient please.
@brave topaz
its been doing this alot the last few days
thank you
why do you mention me?
Please do not directly mention user!
to answer
alright fine chill
didn't i answer your question already?
but i didn't found it on the status
🧑🦯
sorry for mentions
why did my msg delete i was just helping?
😔
you're not following the channel rules
np
This a server member of mine and look how long this but is offline for lol
What time is the public bot gonna be online again you think?
finally probot is back online
In my server its offline
Did we say it's resolved?
Nope, any update on it?
@tidal flare bro
please do not ping staff
i have problme
yes?
What?
6million credits @brave topaz
<@&675070424748654593> im hoping to talk to someone about a membership for a municipal organization, i have a few questions
Hey, I'm trying to set up ProBot on my server but having some issues with permissions. I've disabled the whole Moderation module, but moderation commands are still available for all members. Hopefully it's just something simple I'm missing, but any help would be much appreciated!
Hi, commands are different. You need to disable commands also
Hi, if you need help tell us what you need, that would be a pleasure to help you
Sorry I'm not sure I follow, I've tried disabling each command individually as well but they still show
I am sorry to hear that, this may happen when tu user have admin perms
I do communication for the Austin animal center and my department has no budget for really anything 😭
My main question is if there are any resources for municipal/non-profit entities to join probot at a discounted rate
I'm impersonating a role with no admin perms so shouldn't that still hide them?
I'm not sure what you mean.
I think I see the issue, the command still shows despite being disabled but doesn't actually function
is the TWITCH function working for someone ?
General issue. Twitch doesn't accept new setups at the moment, sorry for the inconvenience.
NAHHH
THIS IS A DISGRACE
<@&675070424748654593>
WHY AM I BLOCKED??!?!?!?!?
Im blocked???
Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
-# For more info, click here.
Look at the last sentence of my message
how i can cancel the autorenew premuim bot in pro bot
This is something on Cloudflare end, I'm not sure what you mean.
Can i like report this to cloudflare
No, since it isn't an issue.
Go to https://probot.io/premium/manage, click/tap on the manage button of the subscription then click/tap on the cancel subscription text to cancel/disable auto renewing.
I can access on my phone but not laptop.
its will not cancel the current subscription right ?
T'es français? si oui #support-int
Np
It shouldn't, no.
I can access dashboard on phone but not laptop
Again, this is something related to Cloudflare.
Can u contact them or no or do i have to
We can't contact Cloudfare xd
it's an international thing
either you're using a vpn or a browser that cloudflare somehow block
I dont use vpn
Try on a different browser then.
Can I apply for the position of admin or support?
@tidal flareso like that the subscription will not be renewd right ?
We’re not looking for new support members.
Ohh ok
It is better to remove any paiment method if you don't want your subscription getting renewed
If I've enabled some of the color roles is it possible to disable them? I tried deleting the roles but they were just made again
What kind of roles are made?
This is the leveling system roles right?
Then you need to disable this command
Would that prevent me from using the whole colors module?
i dont have an issue but i was hoping to know why bots have been going down so much
The developers do not provide that information.
Pro bot Randomly worked just now with the welcome image
Does this mean it’s fixed lol?
how to add welcome and leave messages?
test
We noticed that you are a premium user, for faster response go to #premium-support
Yes it is - #status message
Just unblock the bot
What is the "Text Leveling up channel" in the dashboard for? What can be set here?
A channel where the level-up messages will be announced
Ok. Thank you
Nice, the status updates weren’t showing for me
Is the bot dying
It shouldn't. What's up?
Where i can report a server they all buying and selling by credit
dm @surreal jetty
Ok
Hi
hi there! did you need help?
Hello,
Logs have not been working on the server for a week now, although they are enabled in the bot panel.
I also turned this setting off and on. Logs did not work.
ID 528992452913397773
Try to move in discord to the channels and open the channel settings > „Webhooks“ and delete the ProBot-Webhooks and then let the bot work.
It works, thanks.
hi guys
are you guys hiring for support?
Hi there! Did you need help?
We are not.
Is the welcome pic message function back up for real?
Yes.
Sending messages (?
thank you all for your hard work! love you guys
If i make my own hosting panel for discord bots can i use probot credit as payment method
I want to be on top of rich mans
In the pro bot profile thing
Not in this server
In all servers
I may have just missed it but was the issue the the Join images ever fixed?
Hi, yes it has been fixed
awesome thank you!
No problem !
Question: If I have Premium, do I need both bots on my server?
No
You can kick the free version
I can't get the premium bot added to my server now
Send a screenshot please
Because the sub ended
Alright, give me a second
Check now please
We gave you a tier 2 bot, you can invite it and start using. Everything stays the same, config, levels etc. so you don’t need to reconfigure the bot. You can also customize it
For me the bot is dying
can you elaborate?
This means you will be part of the users in the ticket
wait, we do not have this feature
What feature?
WDYM?
the ticket feature
and avoid multiples mention, I see your message.
Oops is this ticket bot server?
nope
Oops sorry wrong server
Wrong server
#support-int
We speak English here mate
ύ
Im not sure you understand, please use #support-int
👍🏻👍🏻
@status
?
if you would like to know the status of the bot, check #status
I nee a little help, I wanted to delete some message in some channel but the probot delete only a few messages can anynone tell me why and eventully help me how to set it. thank you for your respond and time
Due to Discord limitations, ProBot won’t delete messages older than 14 days.
We cannot do anything about it unfortunately.
okay thank you that is helpfull
Of course!
the bot is still disabled in our server
can you elaborate?
bot website down again😂
hi
Nope. Feel free to share your server ID if it is on your server
Head to #chat-en if you don’t end help please.
i wasnt asking ya if it down i was telling ya my website was down its fixed now
Yes, that’s fixed.
welcome is working now?
The bot is not working
Correct.
Elaborate please
I have added probot to my server for welcome messages but whenever a new user joins the bot don't send the welcome message in the welcome channel
Show me your setup please
the logs stopped working for noreason
Hi, is every log not working?
yeah
Is ProBot online in your server?
May you access the dashboard for me please?
yes its online
1 sec
Take your time
do i screenshot the logs or what
When you access the dashboard, does it ask you to setup?
nope
I see, you can try kicking the bot and inviting it again
now its working, its been happening lately like 3 times this week and i kicking the bot and inviting him again so is there any other solutions to fix it
I'm sorry to hear that. You can try putting "ProBot" role at the highest possible, with admin perms
Is there a way to stop the bot from logging deleted/edited messages in specific channels?
nope, sorry!
hope this works, thanks
No problem
How do I make pro bot work automatically
It depends, in what category would you like the bot to work automatically?
Spam and slurs
You can enable the moderation feature thanks to the dashboard.
And how do I do that
Thanks to the Automod feature in the dashboard.
And please avoid to DM me for help, all the help you need will be provided here
https://https://probot.io
Then click on Dashboard
If you can't see it, you need to add ProBot in your server first.
It says cant reach
Can't reach? I'm not sure to understand can you send me a screenshot?
Is there a way I can invite u to my server and give u perms then u can do it?
Yes
.
I am sorry, but I don't wanna take this responsibility. Maybe another Support member may help you with that.
I am helping you right now, if you need help not related to ProBot, I would recommend you to ask in #chat-en
Since this channel is for ProBot support only.
Well after thinking, I'm not sure if any other Support member can do that for you right now.
I might be able to do that.
OK
Anyone on here?
We noticed that you are a premium user, for faster response go to #premium-support
Please head to #chat-en if you don't need help.
You don't have access because you don't have a premium subscription.
Hi, How can I remove the name of a person who has been removed from the channel from the leveling system?
Hi, I am not really sure to understand. Is the user banned or kick?
he's banned
Alright, well he should not appear in that list anymore
I mean from the leveling system
No, his name is still shown in the /top
Oh yes I see, he can't be removed from that top list
Oh ok. Thanks!
No problem
Sorry
I have a solution
You can use the /reset command
And for the target field, enter the user ID
thanks a lot :D
Haha no problem ^^
I know
sorry for the stupid question i don't know my way around yet. can i change the profile picture of the probot somehow?
the text is translated sorry if it is written somehow funny :)
<@&675070424748654593>
Hi, the only way you can change the bot's profile picture is by being part of the Premium Tier 2 subscription.
This will creates a fully customisable bot for you
ohh okey thank you
No problem
I've been unable to do this for a week because vip commands don't respond
Stick to your premium ticket please.
hi there !
Hi there! How can we help you?
I just wanna know if there are any use for this @surreal jetty
Blacklist and reports mostly.
mmm cool , thank you for help
Of course!
Can I DM you
Alright.
For that kind of question use #chat-en next time please.
Okay sir sorry if it offended you
This is not about being offended, but about following the rules.
I'm new here so I don't know about it but from now I'll message there in case I have any issues
Sure, I would recommend you to read the rules before talking here and risking anything.
Ok
Hello, can I ask why the welcome message doesn’t work properly?
Hi there. Can I see your entire setup?
The dashboard or?
Yes.
Does it work if you disable the send an image when a user joins the server?
I’ll have a look one second
Alright. Let me know how it goes.
it works without image
Brilliant thank you. Could we potentially re add an image again?
I recommend trying a different image with a file size under 1MB.
Tysm
I also had a question about the self assignable roles, where do I find a message?
You need to create it first using the embeds module.
Thank you! Sorry about all the questions, we're revamping alot today and it's alot of work
If you need any help, do not hesitate .
Thanks!
Any time !
Hello, I wanted to take this opportunity to thank you for the bot, it helped a lot to organize my server
Hi, so what kind of problem are you encountering? Adding the bot to your server?
Ohh I see
sorry I pre writed the message in advance haha
but a while ago it had stopped working for a whole week, what do I do if it stops again?
You can try kicking the bot and inviting it again?
I've tried many times 😫
I'm sorry to hear that, does it appear offline in your server?
Now it's working again but I'm afraid it will stop again
when I wasn't working yes
Alright, just let me know when it will stop working so we can help you.
okok, wait a minute
This can take minutes or days, we will still be here to help ^^
It stopped working on October 19th and came back on November 11th kakak
I was very worried at the time
I understand the stress and I am sorry to hear that. I hope your bot is now properly online
guys how do i fix logs
like if smthing changed it sends to log channel
you wanna setup the logging system?
it used to work now it stoped
try deleting the webhook on your logging channel or directly change the channel from the dashboard
also make sure probot is online on your server and has the necessary permissions.
np!
is the bot down? ours is not sending any message/ban logs anymore
we haven’t touched anything and all the perms seems to be set up
is it offline on your server?
if not, see here
it says its on, but i’ll try that, thanks
Hey guys, can u help me figure out why pro bot is not working
np!
because dyllan made it do automatically
hi there! can you elaborate? what isn't exactly working?
Can you show your setup? Also make sure you're testing it with an account without permissions.
I can't because I'm.not on pc the dyllan girl set it up
BC sight wouldn't load
Hi, yes it should work
Hi, how can I help you?
I am sorry to hear that, can you try access the dashboard and screenshot me what is says?
Do not display the set up bad words though.
You're on phone, that explains
I also tried tablet
.
and got the same stuff
I don't got no pc
how to make my mods in my server acess to warn people
This is normal the website does not work, it should be https://probot.io/
Hi, I have seen your message, don't worry. Though I am not sure to understand your request
by using probot my mods cant warn other members
only i can
how do I make the site work on gn
You need to add specific roles thanks to the dashboard, you can easily set it up
You would like to make the website working on what? I'm not sure to understand
You can simply copy and paste the following message :
I am sorry to hear that, but I can't directly provide you assistance in your server
I am trying to set up leveling xp
I saved changes and it won't level anything up or anyone
and I can't get anything to work 😭😭
Can you help me set up leveling system and just get settings right ! And I'll do my best.to help others out
Any helo
Helo
help
I am sorry, but I can't join your server and help you for now.
When can u
Tomorrow if you can?
Sure I just need help fixing settings make it kinda like this server or do the best we can
is there any way to get Probot back online? or is it just offline till furthee notice?
on our server it has been desconectado for some week and even if in status says it's operational on our server it has been offline for a long time
and we cannot enter their configuration website to do something
Hi, try to kick it and inviting it again.
we tried that too and it stayed offline still
I understand. May you try to change any channel's name?
wdym?
Try to change one of your channel's name to "wake up" ProBot, example :
#channel-1
#channel-2 (you can put the original channel's name back after this manipulation)
@south flower i can help you
Hi, you can't provide direct assist since I am online
Oh i didnt know sorry
It's fine
its still offline
I am sorry to hear that. Since I am the only Support online I can't ask for any extra help. you will have to wait until tomorrow.
How do I boost my server or give myself levels or smth
For question about anything else than ProBot, #chat-en
This is about pro bot
sourt
a
how do I make pro bot give levels out to people like a xp
thing
The leveling feature? About getting level if a user talks a lot either voice and text?
You can enable that on the Dashboard
Yes.
how do I make it do it automatically just enable it
Just acess the Dashboard, and enable the leveling system feature
Exactly, though make sure you have selected the roles that will not have xp on top
"no xp roles" means these roles will not count for the leveling feature
And how do I make them all give xp
By the /setxp command
Otherwise, you will have to wait for the user to manually talk. With time, they will earn xp and grant levels.
Hey it.says max level set is 100
Yes
how do I make the max higher and how do I make it show who gets levels
at the moment like a thing u have in #commands
Once the user will reach a level, there will be a notification saying "Congrats @user you are now level X"
It's already made by default
Just select the channel you want ProBot sending the notification to
Haha no I'm fine. Glad I could help you.
If you need any help, I will be available tomorrow, I gotta sleep now 
Ok ill give help
This doesn't work like that xD
I would recommend you to read the channel's topic
If you have a doubt or you don't understand some rules, do not hesitate to ask in #chat-en. This channel is more related to direct issues about ProBot itself and its website.
What is wrong with your bot?
Its like kicking everyone bassicly
You may have set rules not properly
Just disable the moderation feature, and we will see that tomorrow if you mind.
Alright
I'm listening to the same song
u are
🤣
🤣
Yes. Someone will assist you soon, or otherwise this will be me tomorrow.
Alright just u or someone ping me
Am i allowed to cuss
in here.
or pg
Curse? Nope. I would, again, ask you to talk in #chat-en for nothing related to ProBot, thanks.
Alright
Why the levelling does not work?
What exactly isn't working? ProBot not assigning roles...?
Yes, when I set my level to 5 it doesn't give me a role.
Head to #support-int and state your issue in your main language.
Is the command for the bot only usable for the owner? Because my members cant use any commands
Which commands?
“/rank “
What happens when members run it?
High frame marhaba ee croam ee score from discour
From discord.com
what's your main language?
head to the dashboard > your server > leveling system > scroll down > click on the edit button of the rank command > check the roles
When will @coarse lintel mute go
I already did that and it still same
most of the time a user's mute is automatically removed three weeks after it is applied
It’s too much can you remove the mute
From arabi
head to your server settings > integrations > probot > rank command > check the role/member overrides section.
you could add the role of the users who cannot see the slash command on that same section
then head to #chat-ar to chat or if you need support, our team will be happy to help you at #support-ar
i cannot. however, if the user you mentioned would like to know the reason of the mute or even appeal it, they could dm our modmail bot @surreal jetty
The reason was he joked in the support like in the ticket
Ok ty
np
Thank you so much
np!
Can I get help
Hi, how can I help you today?
Sure, can you explain to me in details?
working against me / not doing any rules
.
u told me to disable it until u could help
In my server
I understand.
edit : the user is helped by me in their server
.
I am already helping you, do you need any other help here?
Nope ur good just lmk when ur done 🙂
Sure, then I would ask you to not send message of this type here, to maintain efficiency with the support team
I bought a premium on probot and I don't know how to activate that premium now
Hi, what is your native language? So we can assist you better
Serbian is my material language
I see, I will create a Premium Ticket for you.
Hey did u work on that bot
leveling and etc ? Is there anything I need to do
i already made an embed and i clicked on it, its still telling me to choose an embed help (ping me if yk)
Hello @autumn lance kindly connect with the team @obtuse rivet for support guide
bot not working ?? because logs not working for my server..
Try to kick and reinviting the bot to your server
Try refreshing the page
yea thank you it works now!
I wasn't replying to you.
I been in here for 3 days
Kinda waiting on a ticket and can u help me solve this fight in #chat-en
Any one help
Hi guys, How's it going? I'm a complete newb and looking for some advice. In my welcome message, how do I point out to a specific channel? I'm trying to direct people to write a short post about themselves in a specific channel and I want to direct them to it using the welcome message. I managed to find [user] and [server] easy enough but not sure about mentioning a channel. Cheers
<#channel-id> should work
aren't you being helped by dyllan?
Hi, I will not take responsibility to set up your server for you. I am only here to provide and help members about ProBot, thanks for understanding.
How do I create a welcome message with pro bot so it says it in the discord instead of just dm ing them and if I can then can I add their pfp
@tidal flare
Thanks to the welcomer feature on the dashboard, you can chose if you want the bot sending a welcome message in the server or in dm
For the image, you will need to enable the welcome image feature
I’m still a bit unsure what to do can you send a screenshot
What command do I do /welcome ???
@tidal flare
No, just click here and select your server. Then start configuring the module.
For more info, head to #faq > welcome & goodbye > 1
I’m having issues setting up the twitch notifications. Everytime I try to save it gives me an error message to try again later.
Twitch module doesn’t accept new setups at the moment, sorry for the inconvenience!
Follow the channel topic.
I am already speaking to someone in support. Ty!
What do you mean?
:white_check_mark: @prrzemer muted from the text! :zipper_mouth:
I was invited to the support discord by @candid dew to put in a ticket.
Please leave that server now. It’s a scam probably and not related to ProBot at all.
Oh gosh okay
Is there any window of when that will be fixed?
No ETA unfortunately.
Okay, thank you! FYI. I am also getting DMs now of people in this server trying to ask for personal information saying they can “fix it”.
Please report them DMing @surreal jetty 🙏
Hey, do you need any help? Also, we would ask you to not directly mention Support member.
This is the last time you are being warned of this.
Why was I kicked out
of
Supoort
I am not sure to understand.
You have not been kicked from this server.
This server is not related to this one. For anything not related to ProBot, please head to #chat-en
Hello , i made a logs channel and with probot and its working properly but its some music bot spamming the channel cuz its deleting it messages after for example skipping a song or smth and it's kinda annoying, Any way to make the bot not detect deleted messages from that specific bot or somehow not detected from bot channel
Hi, try to put ProBot role at the highest possible, with administrative privileges
Can you explain hows that supposed to make any change if im not getting rid off logged deleted messages of another music bot deleted spam
I understand now, sorry for the confusion. The only way you can avoid this log to happen, is to disabled "deleted message" log option.
Yes, since it shows all the actions made on message, including bots.
Yo
I paid $10 for a month for tier 2 premium and I got a receipt to my email and everything, just not allowed to access premium things still
what'd I do wrong lol
Hi, I will create a ticket for you.
thank ya
How do you add a max lvl to your server
100xp is the maximum, and you cannot change it
No but like when I do /rank to check it it just says 0 max
just wait a bit and it will fix by itself or add yourself some xp via command
Ok thx
Np
hey i have a question
im trying to use the probot to welcome members when they join, but im not sure how to set it up. Please someone help?
dont use a photo in the welcome message, i dare not ask if its working yet. But im pretty sure they are still having issues with it
welcome message just started to work again for us actually
Hi, we would ask you to read the channel topic before helping someone. And the issue has been fixed so make sure to be updated before helping.
You can easily set it up thanks to the dashboard, with the category "Welcome & Goodbye"
Hi, I will create a ticket for you. I would recommend you to remove this image for your security here.
Ok thx
and I send a message to No comment about this
There’s no need to. Here we manage your request in the server, not in DM.
Fair enough i apologize
Hello, your pro bot kept on unbanning user after certain time. I was here a month ago about this issue. It going to be security problems for my discord server if the bot kept randomly unbanning user that i've banned.
Hi, this is due to a limit that ProBot has.
So your telling me you can't do anything about it?
When was this user banned
It was a few months ago. I banned that user due to suspicious accounts because of there username.
I see. The value you entered on the website may not be accepted since it's a real long line of numbers.
Even i just put 999 on the settings it still wouldn't work?
You can try this yes
According to the value you entered, the earth wouldn't even exist anymore lol. So I think you can reduce the value to 48 months or something like that
I will try that setting but if that bot randomly unbanned user one more time, im removing it from my server due to security issues.
I understand, sorry for the inconvenience.
Hey there. I'm looking for a way to notify the Server that a member just used his Nitro boosts on the server... Is there a feature for this in Probot?
Hi, ProBot does not have this feature.
Well that sucks. Guess i'll do it with the Discord intern one then.
Thanks for the fast reply tho.
No problem ^^
If you need any help, do not hesitate !
Daily credits not coming back anytime soon?
Hi. For now, credits are not available as you can see on the website.
We can't provide you any ETA when it will come back.
Hi, how can I help you?
First, if you talk arabic I would ask you to head in #support-ar .
no one in arabic support
i ca talk both
can*
Alright, so how can I help you today?
im co owner with my friend in a server but sadly i can't acces the probot dashboard it give me error i will let u see it right now
and it keeps glitching and lagging and don't show the dashboard
For this, you may need to access the dashboard via a PC
oh sadly 🥲
Do you have one? Or you can also try to access with another Browser.
but this with the pc support or idk
i don't have one
Okay, then you can try accessing the dashboard with another web app.
This is the app by default of your phone. You may need to Install Google.
ProBot website may work there
Try to remove "Desktop site" option.
one sec
same problem
is it smth wrong with roles
cause pro bot not highest role?
No, it is client sided so this can't be the reason.
Try to access with another web app, like Google.
If you can't or if the issue still happens, you may try to clear your cookies.
this is google...
how
You are right
oh k
i will try and trll u
Sure, take your time
Yes it does.
But it doesn't have anything related to your current issue.
thats why then ig
oh
sadly it stays after deleting the whole cookies and app data
Like I said, it's client-sided. Meaning the error is on your phone, or internet connection.
Do you have a VPN on?
that error was from yesterday at 12 am
no
Do you have one? So you can try accessing the website with
ah btw the website makes strange things and give this error
hm i will try
What do you mean by strange things?
it says this server requires setup and dissappear and say and dissappear until this error comes
btw i tried now vpn and still same problem 😭
"This server requires setup."
Here's what you can do :
-
Make sure ProBot have the highest role, and administrator permissions.
-
Try to change one of your channel's name to "wake up" ProBot, example :
#channel-1
#channel-2 (you can put the original channel's name back after this manipulation)
- If you do not have the crown, ask to the real owner to access the server Dashboard.
I will try that
thabks for ur help
thabks*
thanks*
No problem! If you need any help don't hesitate!
Hi, currently the twitch notification is under maintenance. We apologize for the inconvenience.
Ahhh ok thanks bye
Have a nice day!
It won't be very good when the dentist is waiting for me
Is there a way to do a bulk kick based on a role at all?
Pretty much anyone with a specific role I want to remove.
Hi, no we do not provide this feature
No worries, thanks
No problem, have a nice day !
hi
Hi, how can I help you?
i was away for a bit and tried to find the answer but i couldnt in #status or in the pinned messages
hows the welcome message image going?
is it all operational again, or not yet?:)
The welcome message with an image attached to it has been fixed, you can check the status here #status message
thank you very much❤️
No problem!
Hi 👋. Short question. How can I give my admins access to the server Dashboard of Probot. Did‘nt find it by myself. 🫤
Hi, you will need to give them "Administator" Permission on their role
Once it is enabled, they can access the dashboard.
Ok. Is given, but he told me, he still cannot access the settings
Can you send me a screenshot of the actual issue?
Ok, I'll get back to you as soon as possible and give you feedback 👍 thanks for the quick help
Sure, and no problem!
hello guys i have a problem with my bot the "lvl system" doesnt work my bot dont wanna change roles
Make sure ProBot has the administrator permissions, and that this role is the highest possible
i gues my bot have more permissions then me ahah
I see, well try to access the dashboard to see if everything is setup properly?
Can I have a screenshot of the dashboard, on the leveling feature system?
So as I can see, Admins and moderator roles can't have XP, is that what you want?
You have enable the "Remove with higher reward", meaning it will never give the level 1 role if the user is higher than that
ok but he dont even give him lvl 1 role
how he will get a lvl 5 role
how i can say the bot dont even start the count
ive tryed to remove it and it still doesnt work
You need to enabled both text and level to make it work
Like it is written, the daily credit feature is disabled.
#support-ar next time
doesnt work
The last option I have would be to kick the bot and inviting it again,
Also, I will report this issue to the team, sorry for the inconvenience.
dosent let me add the bot
can you elaborate?
well i choose the server and it refreshes the site
you select the server on our dashboard?
here
that would be something on discord's end. have you tried using this link?
https://probot.io/invite
would be something out of our control then
Hi, you can only reset xp since the feature has been enabled
so i cant reset weekly xp?
No, you can't.
tysm
Hi I’m in a server where the welcome messages stopped welcoming people in and idk what to do
I recommend trying a different image with a file size under 1MB.
Well it was posting the same picture for a month then it just stopped posting all together, could that cause that?
i would try what i said
and if it doesn't work, check probot permissions, try changing the welcome channel, show us your setup...
who can i talk to about a refund? (i accidentally subscribed twice)
We noticed that you are a premium user, for faster response go to #premium-support
hi im confused on what the text level means on the leveling system
it says text level 7 minutes and voice level 18 mins. what do they need to do in order to advance to the next level?
just write messages on your server
that's the estimated time they need to wait until the next level
So how can i custom the command of the bot?
what do you mean?
Bcz in another server i see people use probot to roll some custom thing
probot doesn't have a custom commands module. you could check out the autoresponder one though:
https://docs.probot.io/docs/modules/auto_repsonder
Hi, how can I help you
You can't
ProBot does not have the music feature
and what is it for
To manage servers
Moderation
k thanks
Do you need help with anything? Otherwise I would ask you to head in #chat-en ,thanks
no problem
Ah, sorry I was replying to what I assume says Rory (name)
no problem, I recommend you to read the channel's topic before helping someone ^^
hi i need help i have n auto responder in one server i wanna replicate the responses to another server (im the owner of both servers) is theres a wway to not type all the autorespond again all over (like more than 100 responder)
I’m confused. So for text level on level 1 it says 7 mins. Do they need to chat in 7 mins or just be active in channel for 7 minutes?
We noticed that you are a premium user, for faster response go to #premium-support
There’s not, sorry.
Just be active 7 minutes approximately.
<@&675070424748654593> Does the welcoming image work now?
Correct.
Yes, it does.
thx
Np
How much do I get from XP Voice per minute ?
Text: 10-40 xp/2 minutes
Voice: ~10 xp/2 minutes
i paid for premuim i dont know how to get it when i click on manage premuim it says something went wrong
<@&675070424748654593>
This doesn't work, from 3am to 8am and I only have 900xp.
Hi everyone, could you tell me how I can send an embedded message in a forum channel?
hey, unfortunately, you are not able to do that for now
my pleasure, have a lovely day
Hi All
Looks like ProBot maybe offline again, it's not responding to any commands on our server at the moment.
Try to change one of your channel's name to "wake up" ProBot, example :
#channel-1
#channel-2 (you can put the original channel's name back after this manipulation)
Can I still help you?.
Or your issue is resolved
Seems it woke up between me typing here and going back to the server.
Alright, glad it went back online for you. Have a nice day and do not hesitate for further help ^^
Hey how to set up probot?
?
<@&675070424748654593> .
@left sky you just simply invite it to your server through this link https://probot.io/invite and then set it up using the dashboard through this link https://probot.io/dashboard
Ok ty
@west elbow u can state ur question right away
yw
Oh
I need help with a bit
Like use like a ?spin and it messages a random preset
Ya know?
uhh could u elaborate more? I didn't understand
hi
hi , how can i help you?
like a roulette?
Like in a server im in you gotta spin for characteristics
So you do ?learn
And it replies with either dumb average fast or prodigy
I don't think probot offer such feature tho
Want me to show u in the server?
Sure
Ill screen record it
Here
Thanks
yw
I'm pretty sure it's 30 days
my acc 35 days and i cant send why
u sure?
Did u use /credits tho?
your account is only 20 days old, relearn math
how to create a custom command, or a command that autowarns the person when the person violates an automod? if people swear i enabled the automod command but i dont know how to autowarn
It can't autowarn, it's either blocking the message or muting the member.
Oh thanks, but how to create a custom command anyways? i dont have that on the dashboard
On utility, you can create aliases to existing commands, like this :
Let me try that, thanks!
No problem!
I solved my problem thanks
No problem ! Have a nice day
<@&675070424748654593>
hi, how can we help you?
And please do not directly mention the support
hey i think that i have a bug
Try this :
Change one of your channel's name to "wake up" ProBot, example :
#channel-1
#channel-2 (you can put the original channel's name back after this manipulation)
this is not my server
Then ask the owner to do so.
ok thanks for help
No problem
Is it possible to use automod to timeout members, not mute them?
someone answer my question please
nope, I mean AutoMod is something else
is there anyway possible to do this? some mods in my server have the ability to remove the muted role so i need to time them out
I can't help you about AutoMod
Oh its fine
How do you get the bot to say when people have joined and left
You can enable the Welcome & Goodbye feature on the dashboard
p
how do i buy prime probot
https://probot.io/dashboard search somewhere here
https://probot.io/premium. It's the premium tier 1.
Follow the channel topic please
naah not feeling like it
Is there a guide on how to set up colours with Probot?
How to Enable the Color Palette!
- You need to create numbered roles and assign colors to them. They will automatically be added to the color palette as shown in the image below.
- How to Display the Color Palette:
/colors
-How to Select a Color from the Palette:
/color number_of_color:the_number