support-en

[nocturne flax]

Is there a way to make the auto responder respond when someone pings a player with a certain role? <@&675070424748654593>

[tidal flare]

I am not sure this is possible

[nocturne flax]

Okay.

[glacial fractal]

is welcome message working now?>

[nocturne flax]

If you look in #status it shows the status of ongoing issues Including the welcome message issue

[novel merlin]

P

[odd nebula]

has the welcome message with a picture been fixed?

[sage flint]

not yet

#status

[royal latch]

Hello guys, I want a solution to a problem with a bot for a credit gift.

[brave topaz]

Did you read the error message?

[royal latch]

Yes, and this is a problem I have had for more than months.

[sage flint]

Well, so u have not read the error

[royal latch]

No, I read the error, but this error has been around for about a month.

[sage flint]

Because it's still disabled?

The feature is disabled

[royal latch]

ok ok thanks sis

[urban star]

ProBot is not sending my welcome image in my server, id: 1303533002097299456

[deft arch]

how do i do when the user reaches level 10 it gives him a role?

[nocturne flax]

<@&675070424748654593> Is the entire welcomer and the leave thing broken.

🇺🇸 | Hello @deft arch,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Auto-Roles ) further assistance request

[deft arch]

how do i do when the user reaches level 10 it gives him a role?

[sage flint]

@urban star@nocturne flax - #status

[deft arch]

where do i reach the "add role reward'?

[nocturne flax]

That says the welcomer nothin Abt the leaver

[deft arch]

ok

[sage flint]

that's the same module

[urban star]

Oh, sorry. I did not see that

[sage flint]

np

[nocturne flax]

So the entire module thank you.

[sage flint]

you're welcome

[nocturne flax]

Because it didn't say the welcomer module it didn't even say welcomer it says "welcome"

[digital belfry]

Are there some news? The bot is not working/is offline furthermore.

[slim raven]

Do yall have a feature if you’re in a server you don’t want ppl in then it bans them?

[granite folio]

hello! my welcome messages have stopped since the 9th of october. everything is still switched on. any reso?

[granite folio]

SAME

[granite folio]

oh

[tall pawn]

I keep getting "Sorry, you have been blocked" when I try access dashboard <@&675070424748654593> Any suggestions on what to do to fix

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
-# For more info, click here.

[dusty briar]

has the bug with the non-working greeting image been fixed?

[brave topaz]

No, #status

[brave topaz]

Nope.

[dusty briar]

Ok, th

[torpid thistle]

Can anyone tell me why welcome msg by ProBot not working on my server? 🤔

It's working for server leave tho. I checked everything, found no issue. 🤔

[brave topaz]

#status

[torpid thistle]

Got it boss. 🫡

[charred arch]

Hello
I have a problem with send an image when a user joins the server
when i join to server Probot donot send any thing

but if i disabled the sending an image it works

and i gave Probot all permissions

[tough storm]

#status

[charred arch]

thanks

[tough storm]

np

[native eagle]

hello, i have everything setuped, but if someone joins it wont send anything

and yh the bot has perms

oop i just saw in #status

[nocturne flax]

Hello

[brave topaz]

Hiya! Did you need help?

[fluid jungle]

I'm in a server that has Probot for the welcome channel but the bot has not sent a welcome message since the middle of October. I went through the steps of redoing everything that was on the website but it is still not working. Is there anything I can do?

[nocturne flax]

#status There is an issue with the welcome function.

[opal cosmos]

when will it be fixed?

[fluid moth]

hello can i get some help please

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[restive nebula]

ive also been having this same problem, plus its not allowing me to set a twitch announcement

[dry robin]

Hello, when i try to add "Send an image when a user joins the server" and someone joins nothing is sent, can you please help?

[sage flint]

#status

[dry robin]

tysm

[slow salmon]

our ranking system isnt working in my server

[olive sun]

Hello my welcome picture is not working he does not post anything when a joint.
On my other server it works. The bot has permissions

[olive sun]

oh you to? 😄

[brave topaz]

As stated in #status, the welcome module issues are known.

[brave topaz]

can you elaborate?

[olive sun]

okay thanks 🙂

[tepid rampart]

<@&675070424748654593>

[brave topaz]

np

[brave topaz]

did you need help?

[tepid rampart]

Hello, I am having issues with the probot in my server, it is not sending my welcome messages, and it has permissions in the server.

[brave topaz]

check out #status

ask your question or state your issue before you ping the support role next time please

[tepid rampart]

I did

[brave topaz]

you didn't. otherwise, i wouldn't have ask you this

[tepid rampart]

Okay

But what can I do to fix this?

[slow salmon]

Nvm saw bot status was down

[brave topaz]

just wait

[brave topaz]

can i get your server id?

[tepid rampart]

How is that supposed to help me?

[slow salmon]

1302523915435769888

[knotty schooner]

can someone help me please

the welcome feature wont work for some reason

[brave topaz]

check out #status

[brave topaz]

thanks, will get it reported.

[knotty schooner]

oh ty

i thought i was doing sum wrong

[brave topaz]

you can also disable the custom welcome feature and use the plain message instead.

[tired trout]

im trying to set up twitch notifications but every time i hit save it says "try again later" with no explanation. i have reloaded the page along with closing the browser completely but nothing changes

<@&675070424748654593>

[hybrid iris]

I banned a guy how I can remove all of his xp in text and voice?

[long geyser]

??

<@&675070424748654593>

me alone ?

[tidal flare]

Hi, try in about 30 minutes, or use a vpn if it persists

[long geyser]

they working on it ? alright no problem

[long geyser]

turn the vpn on and its the same thing

[tidal flare]

Try to use a different browser.

[tidal flare]

They are not, this is a protection.

[nocturne flax]

May I ask I’m trying to make the welcome message work but it’s not working

[twin helm]

Same for me I tried turning on the welcome and goodbye message but it doesn’t respond when someone joins

[nocturne flax]

Yup like I tried I gave it every permission yet it doesn’t work

[sage flint]

@nocturne flax @twin helm #status

[nocturne flax]

Tysm

[twin helm]

Thx u

[timid stump]

Hello, does anyone know how I can create a list with the names and ranks of all available roles on Discord? Please help dm me if you know how i can do it

[tired trout]

Had my friend attempt to set up twitch notifications too and he got the same "try again later" can someone at least let me know if it's not ready to be used yet or not? Would like to know if I need to use another bot for it or not

[low bloom]

Does anyone know if leveling in probot works?

[slate surge]

Im trying to make it so when someone joins the server probot welcomes them in the correct chat, but probot doesn’t say anything anywhere

[rustic crystal]

aa

[brave topaz]

The module is under maintenance

[brave topaz]

It does

[brave topaz]

Did you need help?

[tired trout]

Do we have an ETA?

If not that's okay just asking

[brave topaz]

Nope, sorry.

[brave topaz]

Check out #status

[brave topaz]

<@&RoleID>

[tired trout]

Thank you for the response I appreciate it

[cursive sedge]

i have problem with logs, whane i delete a message at the log channel is not being sent

[pastel owl]

You can check the settings of probot in the web , check if the deleted messages log thingy is on and u picked the right room for the log

[cursive sedge]

Ok

[zealous grail]

Hello there, The bot doesn't recognise me when i use the /profile command 😦

[pastel owl]

<@&675070424748654593>

[brave topaz]

can you elaborate?

[brave topaz]

1. read the channel topic.
2. what's your main language?

[pastel owl]

Wdym? I didn't understand

[brave topaz]

you didn't wait five minutes to mention the support role

[zealous grail]

Can i show a picture?

[brave topaz]

ofc

[pastel owl]

Oh , ok 👌🏻

[brave topaz]

again, what's your main language?

[pastel owl]

Arabic , second english

[zealous grail]

In discord it shows up as a downloadable png file

And this is that file

[lilac condor]

Hello

[zealous grail]

(The server renamed it)

[brave topaz]

try changing your background image

[brave topaz]

did you need help?

[lilac condor]

Can your bot function so that when you need to chat so that the bot still gives one message as the last one?

I don't know what it's called

[zealous grail]

My background image on my profile? I have none

I took my profile picture out if that's what you meant

[sinful coral]

Can i transfer my data to this account?

[lilac condor]

Thanks man help me 🤡

[nocturne flax]

🇺🇸 | Hello @tawny stratus,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Commands ) further assistance request

[tawny stratus]

Hello

why cant i do the /colors command

It says that there's something wrong with the bg while there isnt

[latent heron]

Hi, I'm having trouble adding ProBot to my server. I only own one server, the server I am trying to add it to, and the authorizer keeps telling me that I missed some fields when I select my server. I own this server, have all permissions, etc.

[young lake]

Hi, i have bought a premium to create a custom bot but i have not received the premium status?

[hoary crescent]

hi hello im having trouble about when someone joins my server i want his name to be changed

[midnight pebble]

<@&675070424748654593>
Hello pro bot team,
I am havening a problem with the colors function I can't use the command /colors
Can I change the name of the role to something else ?

[solar sundial]

i am having trouble getting my welcome messages to work in my server

[nocturne flax]

This problem

[young lake]

Hi, i have bought a premium to create a custom bot but i have not received the premium status?

[tidal flare]

Hi, are you french? if so I can provide you help in #support-int

[tidal flare]

make sure the file isn't too big

[tidal flare]

Hi, I will open a ticket for you

[latent heron]

I am not, but thank you!

[tidal flare]

Oh okay, my bad haha. Try to kick and inviting again the bot

[young lake]

Thanks!

[tidal flare]

Hi, this feature is not working when an image is attached to it

[tidal flare]

"This server requires setup."

Here's what you can do :

• Make sure ProBot have the highest role, and administrator permissions.

• Try to change one of your channel's name to "wake up" ProBot, example :

#channel-1 #channel-2 (you can put the original channel's name back after this manipulation)

• If you do not have the crown, ask to the real owner to access the server Dashboard.

[latent heron]

Thank you, I will try that!

[zealous grail]

<@&675070424748654593>
someone started helping me but stopped replying mid conversation 😦

[tidal flare]

No problem ^^

[latent heron]

Unfortunately, there was no bot to kick, but I did try reinviting it and am running into the same problem.

[tidal flare]

What do you mean there was not bot to kick? Do you have @stone cloud on your server?

[brave topaz]

sorry for the delay. i didn't mean you to change your pfp, but your profile background

[zealous grail]

ah thank you

[latent heron]

I haven't been able to add it because of this issue when trying to invite it

It won't allow me to select the server I own

[tidal flare]

What happens when you click on the arrow?

You server is not displayed?

[latent heron]

It is displayed, but as soon as I click, it just reverts to the above image

[tidal flare]

I see, try to do this steps in another browser

[zealous grail]

thank you!

[brave topaz]

np!

[latent heron]

Ok, thank you, will get back to you on if that worked

[tidal flare]

Sure! don't hesitate to mention me

[latent heron]

Thanks!

[latent heron]

Sorry, that was also unsuccessful

[tidal flare]

Oh I'm sorry to hear that. I will see with my colleagues if any solutions are available for you.

[latent heron]

Thank you

[tidal flare]

No problem

[tidal flare]

We can try something. May I have your server ID please?

[floral stream]

HI

[latent heron]

I'm trying to find it, sorry for the delay

[tidal flare]

Sure take your time! You can find it here.

[floral stream]

When I want to transfer, it tells me that my account is on the Blacklist list. I must contact support. What is the violation that I took on Blacklist in the first place? How can I unlock it?

[latent heron]

Starting to think my issues go beyond integrating ProBot 😭

[tidal flare]

Ohh I see. you need to enable developer mode

[latent heron]

Thank you! Here's the ID: 1233964086300115074

[floral stream]

.

[tidal flare]

Thanks ^^

[floral stream]

@tidal flare

[latent heron]

There's only so much one person can do at a time, I think there's another ping you can use to try to get another support staff member

[brave topaz]

Reasons that may lead to your account being blacklisted:

• Spam on servers
• Selling credits/reputation for (real money, convertible cryptocurrencies, phone balance)
• Posting ads to sell credits/reputation for someone else can also blacklist your account
• Creating a reward system for invitations using credits
• Being in suspicious servers (spam servers)
• Using a bot or its name to promote external bots

You can appeal by sending a DM to @surreal jetty

[floral stream]

Choose Other, right?

[brave topaz]

Correct.

[sly ferry]

bro the welcome

[lilac condor]

Is there anyone who can advise me?

What is the name of the thing when I send a message to the chat through the bot, but when someone writes, it is always the last to be written, I look for it and I can't find it.

[nocturne flax]

Still same issue

[tawny stratus]

i set it as transparent

[tidal flare]

I am not sure to understand sorry.

[tidal flare]

This might be fixed soon

[tidal flare]

The fact it is transparent may cause this issue

[tawny stratus]

what should i do then

can u give me a bg i can use?

[latent heron]

@tidal flare I understand that you are helping someone else right now, so there is no rush, but I'm just curious if there were any updates on my issue? I tested the invite link again and it's still having the same issue as before.

[tidal flare]

Hi again, I am sorry I don't have any updates about it :/

I will try to mention you as soon as I can

[latent heron]

Ok, thank you.

[tidal flare]

Thanks for your patience.

[nocturne flax]

I have turned off probots auto mod feature and it's still deleting msgs for "Caps" "spam" "profanity"

<@&675070424748654593>

[tidal flare]

Make sure no other App is moderating your message.

[nocturne flax]

It came from probot and says reasonable moderator @probot

[tidal flare]

If the moderating feature is disabled, it should not delete any message.

[nocturne flax]

Oh I apologize I was looking at a different server.

[misty steppe]

Hello, I have a problem, which is that the probot removed the ban from a person without any reason.

@tidal flare

[thin hinge]

Hi, Ive been banned from Probot and all I was doing was making an automessage thing

[thin hinge]

@tidal flare

[tidal flare]

Hi, you already asked for this in your native language, someone will help you soon.

[tidal flare]

Hi, this may happen when you navigate too quickly or refreshing tabs too fast. Wait around 30 minutes to make it work again, and if it persists, try a different browser.

[fluid kraken]

<@&675070424748654593> any update to
Welcomer Issue: We are aware of the welcome issue that everyone is facing, we have escalated it to our developers and they’re working on a fix. We apologize for the delay and thanks for your patience.

[tidal flare]

There is no update about it.

And please do not directly mention the support.

read the channel topic before asking for help, thanks.

[fluid kraken]

👍

[sage barn]

when will the custom welcomer images be restored? i think it has been like 3 weeks now

[tawdry latch]

This is exactly why I joined this server, and I'm very glad it's getting worked on. 🔥

[brave topaz]

No ETA.

[silk jackal]

Hey guys

Was the welcome message fixed or not yet?!

[brave topaz]

Not yet; #status

[daring bane]

Lol it has been over a month...

[crimson forge]

Hey!

I just wanted to invite probot to one of my servers and was blocked. Can you guys please help me?

I can provide the flareup ID( not sure what it's called rn x.x)

<@&675070424748654593>

[rain sable]

My probot isn't sending welcome messages in my server anymore. Hasn't since like October 19th for some reason and I've not changed any settings etc..

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
-# For more info, click here.

[brave topaz]

Check out #status

[brave topaz]

Do you think we are not aware of that?

[oak hound]

why when I want to add a link to Twitch I get an error: try again later?

[brave topaz]

twitch module doesn't accept new setups atm, sorry for the inconvenience!

[oak hound]

how long will this last?

[brave topaz]

no eta

[silver cargo]

Hi, when people get in my server probot doesn't text the welcome setting

since 19/10

it was working since last year, happened out of nowhere

can someone help?

[brave topaz]

@silver cargo #status

[silver cargo]

ohhhh

thank u

i just got in the server

^^

[mighty copper]

i have a problem

i pay for tier 2 and nothing

[digital belfry]

Its very unfortune, that the bot is still not working at our server... No reactionsroles works or protocol etc....
Is there a possibility to create a personal ticket for such issues?

[mighty copper]

<@&675070424748654593>

[hollow onyx]

Hello, I have a problem because I can't turn on the music. Does anyone know how to set the bot to play music?

[limpid turret]

is it just my server or is probot really disabled

[crimson forge]

I tried it now again and still get the same message

[silent chasm]

Opa

[nocturne flax]

Probot is offline in my server

<@&336913504051265537>

[scarlet nymph]

In mine too. Is there any aproximated time for it to be online again? No rush, just asking

[nocturne flax]

<@&675070424748654593>

Can I get some help?

[thin flax]

Man chill Supporter have not 24.7 time

[oblique elbow]

The music feature didn't even exist when I joined the server!

We forwarded your reports about offline ProBot in your server, pls be patient!

[nocturne flax]

Okay

Btw I did kick the bot and add it again

[oblique elbow]

I hope it didn't delet your settings... 👀

[nocturne flax]

Damnnnn I forgot about that

[static slate]

@oblique elbow

I have a question

[oblique elbow]

Dude read the rules

[stoic bear]

none of the bot is working for me

[static slate]

Where?

[stoic bear]

in my serv

roles and self roles look fine

[static slate]

Not you beo

[stoic bear]

clear looks problematic rn

[static slate]

Bro

[stoic bear]

oh mb

[oblique elbow]

Its a known issue guys! #support-en message
Whoever can read is a pro

[tiny raft]

Is it normal that even after I kicked the bot I still had all of the reaction roles and stuff saved

[torpid wren]

Probot stoped

[oblique elbow]

Can't say this, I jope not

[azure sand]

Our issue is a little different. Probot is online and can access the config site with no issue, however the auto responder is not working.

[torpid wren]

Probot stopped

[brisk ferry]

the bot is down?

[vivid spindle]

its not working for me

[flat perch]

Is anyone having issues with the ProBot welcome message? It was working for me, but now it's not and I can't seem to resolve it

[brisk ferry]

same here

[brisk ferry]

yes its not working, look at #announcements theyre aware and theyre fixing it

[brave orbit]

BOT IS KID

NOT WORKING

[flat perch]

Tbh, that doesn't tell me it's down. It just says that the bot is in Beta and is being frequently updated.

[azure sand]

there was another about the welcome issue somewhere.

google translate lol

[fallow wind]

Nope

[azure sand]

what does it say?

[timid jolt]

Probot offline?

[lucid zinc]

<@&675070424748654593>

What do I do ??

[flat perch]

Ahh thank you

[lucid zinc]

Its showing this over and over again today .

[azure sand]

translate spanish to english

[timid jolt]

@quaint sentinel

[timid jolt]

Probot

[azure sand]

yeah many are offline

[lucid zinc]

<@&675070424748654593> help

[azure sand]

site down for most folks

[brave topaz]

We've gotten it reported, just wait.

[brave topaz]

We've gotten it reported, just wait and stop pinging for support to avoid moderation.

[lucid zinc]

When will it be online

[brave topaz]

What's the need of that when we have #support-es? Check out the channel topic.

[brave topaz]

No ETA.

[nocturne flax]

How long till it comes back online?

[azure sand]

person put it here. so if they want to know what the message means, they can just translate it.

all good bud

hope all goes smoothly on the back end 🍻

[brave topaz]

Did you read the message above yours?

[nocturne flax]

nah

Oh

[bleak gazelle]

help me

<@&675070424748654593>

[lucid zinc]

Bot is offline

[long geyser]

its is offline for the bigger servers

[brave topaz]

read the channel topic. also, probot is not offline on all servers.

[brave topaz]

we've gotten it reported. you just need to wait.

[lucid zinc]

Hm

[bleak gazelle]

ok

[sleek kestrel]

why probot is down

[brave topaz]

we've gotten it reported, you just need to be patient

[tiny raft]

not just for the biggest servers, for all rlly

[warm wren]

bot is offline

[tiny raft]

yes

[warm wren]

why

[tiny raft]

it's an issue and the ones whi developed this bot are trying to fix it

[tiny raft]

Dude idk

[warm wren]

okay

[tiny raft]

my whole server is on shutdown cuz My verification doesn't work without the pro bot lol

[brave topaz]

that's not correct

[tiny raft]

well

some servers that have 40 members have their pro bot offline like mine

it's not a big server

[timid jolt]

When ?

[brave topaz]

what do you mean?

[brave topaz]

sorry, i misread what you said. what i meant is that it doesn't affect all servers.

[tiny raft]

aight

[drifting glacier]

okay so everyone's probot is down gotcha! Will we receive a status update?

[tiny raft]

No data

[brave topaz]

thanks for the help, but i've got this

[brave topaz]

i don't think so.

[timid jolt]

When the probot will be online??

[tiny raft]

once again No data

which means that we don't know

when

[timid jolt]

Ok bro but we need its

[brave topaz]

no, what you need it to wait. head to #chat-en if you don't need further assistance, thanks.

[long geyser]

it is the big servers only bro because its online on some small servers i develop on

[tiny raft]

no

[long geyser]

you win alright

[tiny raft]

Do I need to send you proof that on a 45 member server that pro bot is not online?

[sleek kestrel]

fr

[brave topaz]

no, that's not correct.

[long geyser]

[nocturne flax]

my logs don't work

[brave topaz]

is probot offline on your server?

[nocturne flax]

can this be fixed somehow?

[tiny raft]

not any time soon Понchek

[timber tapir]

why cant i get the bot to join my discord server???

[nocturne flax]

I am active

[radiant crown]

is probot offline?

[nocturne flax]

What?

[tiny raft]

not any time soon

[brave topaz]

read the channel topic

[brave topaz]

that would be something on discord's end.

[brave topaz]

what's your main language?

[tiny raft]

dude it was 3 letters from another language come on 😭

[brave topaz]

no eta

[nocturne flax]

Polish, but it worked fine before

[brave topaz]

head to #support-int and state your issue there please 🙏

[timber tapir]

I dont think so couse all the servers i have it on i cant see any on dashboad but there are still in my server

[nocturne flax]

I?

[nocturne flax]

or a7mad?

[brave topaz]

what do you mean?

[nocturne flax]

So you know what's up with these logos?

[timber tapir]

i have it on some servers but i cant see and connect with probot dashboud

[brave topaz]

use your main language support language please. someone will help you asap.

[timber tapir]

!

[brave topaz]

i'm not talking to you.

[brave topaz]

then you don't have administrator permissions on those servers

[timber tapir]

am owner mate

[brave topaz]

i meant i wasn't replying to you. if you need help, state your issue here.

[frail saddle]

Is the bot down?

[brave topaz]

send a screenshot of that.

[brave topaz]

check out #status

[frail saddle]

ty

[timber tapir]

🤣

[brave topaz]

we don't have an eta

estimated time

[nocturne flax]

@brave topaz the bot is already inactive but I read #status so I think there won't be a problem soon

[brave topaz]

@daring flume do not delete all your messages next time as it spams our logs, thanks

[daring flume]

Ok , sorry

[sinful coral]

I have 3 customers with 40mlion credit they cant send it to me

Probot not working

[nocturne flax]

one bot is active and the other is not (these are the same bots)

[shy mural]

Exactly the same prob here

[brave topaz]

one is active and the other is a webhook. probot is not offline on your server.

and stick to #support-int

[brave topaz]

we've gotten it reported, you just need to be patient

[brave topaz]

if probot is offline on your server check out #status

[shy mural]

Thanks !

[nocturne flax]

thank you very much, it is difficult to work without logs

[cobalt beacon]

Why the probot doesnt work on my private server?

[brave topaz]

check out #status

[frank palm]

hello, probot is not responding on my server, anyone has encountered the same issue?

[tiny raft]

yes

[tiny raft]

#status

[frank palm]

ty

[brave topaz]

@tiny raft I won't ask you once again to check the channel topic.

[tiny raft]

Wdym check the channel topic? I did and it says support, what do you get extra money per one person or what...

[brave topaz]

I'm not sure what you're talking about since we're volunteers.

You need to mention the support role if you want to help.

That's what I mean.

[zealous plank]

Hello i got one question is there any way i could say by example -give [username] and he gets a role i choose?

[brave topaz]

Nope.

[zealous plank]

damn

any other bots that can do that

[brave topaz]

Dyno has a custom commands module.

So you can achieve that easily.

[zealous plank]

yk how the command would look like?

im kinda dumb

[tiny raft]

yes, which I would never get

[brave topaz]

You can ask at their support server.

[zealous plank]

you think anyone would help?

[brave topaz]

I could since I'm staff there. 😄

[zealous plank]

could you please

[pale violet]

Help

[zealous plank]

i think its something simple

[half igloo]

Hi, I’m unsure if this has anything to do with the bot going offline, but I have an issue where I create a new channel on my server and I go to send an embedded message from the ProBot Dashboard of that server but the new channel I created doesn’t show up on the list of channels. I never had this issue until now. Is there some sort of delay with that?

[brave topaz]

Check out #status

[random crypt]

hi you can check permissions if its ok
maybe the issue in the permissions try giving probot adminstrator

[tame tide]

Hello,
Sorry to bother you but I got a problem: I can't open ProBot to look the dashboard of my server, the commands doesn't work in the server.
Refresh, removing ProBot and bringing it back does not work. Someone have an answer ?

[brave topaz]

#status

[half igloo]

It already has the admin permissions

[brave topaz]

check out #status

[half igloo]

I did see that. I just wanted to know if it has to do with bot offline issue.

Because the bot on my end is working fine, it’s just the channel list I have an issue with.

[nocturne flax]

Hello, I just joined the server, my bot if offline and if i try to setup online, it doesn't work

[brave topaz]

possibly

[brave topaz]

check out #status

[nocturne flax]

Thanks

[brave topaz]

of course

[half igloo]

Ok, I’ll wait for the update. Thank you for your help! ☺️

[inland parcel]

???

is it my end?

[normal siren]

Hello! I just added ProBot to my roleplay server and I went to the website to start adding what I want it to do and it says "This server requires setup." when the bot is in the server already and it shows that it's offline on Discord. Can someone help me?

[inland parcel]

i'm having the same issue

[normal siren]

Hmm

[brave topaz]

check out #status

[normal siren]

Oh sorry

I will now be patient knowing its not on my end lol

[inland parcel]

ohh

i thought they shutdown xd

[inner ginkgo]

I need help the probot on my server crashed and I need it

[inland parcel]

#status

[bitter jolt]

They are fixing the bot just wait

[brave topaz]

check out #status

[slate oriole]

When does it work?

[brave topaz]

no eta

[slate oriole]

Why does it work on some other servers and my server?

It doesn't work on my server

[brave topaz]

Because of shards.

[tiny raft]

Pro bot is back for me

[ornate kayak]

can the support manager talk to me ?

[tidal flare]

You contact @surreal jetty for personal request.

[ornate kayak]

how

[tidal flare]

Just simply DM Danny, so Managers, Admins and other staff members can see your request.

[ornate kayak]

ok thx bro

[tidal flare]

no problem

[wild drum]

@tidal flare I keep getting the security blocked message anytime i open the dashboard. its a persistent problem, i even waited half a day to check and i still get it.

[twin goblet]

Do we haveto re confugure the bot after it is online again for it to work?

[naive vine]

anyone available for a question?

[marble portal]

any update on the bot coming back up?

[dusk cloud]

what do i do if it still says This server requires setup. even tho i have added the bot to my server?

[next elbow]

i really hope not😭 i don't want to loose all my embeds and such

[next elbow]

mine says the same thing at the moment

[nocturne flax]

WHY BOT OFFLINE

<@&675070381861634048> <@&675070424748654593>

@everyone <@&1044206347664760873>

<@&336913796612358152> <@&377639374625701898>

[next elbow]

bro chill out😭 😭

[zinc flax]

read #status

[nocturne flax]

like why

i use him

-# the bot i mean

for everything

you let me down always

badbot

[zinc flax]

in #status you can see any official news for the bot status

[nocturne flax]

yeah i know

but why

its not hard to control stuff

[plain breach]

The Bot Is Offline From 10 Years ago what happens ??

[nocturne flax]

ahmed bebe shut up

[plain breach]

Thanks

[nocturne flax]

bro is chill

mybad

i wish me chilling like yo

[winter zenith]

Iran on top

[plain breach]

#support-ar @nocturne flax

[winter zenith]

Arab ride

[nocturne flax]

dude why you mad😱

i no smthing

i didnt

[next elbow]

a lot of servers use probot for a lot of different things, i use it for a lot of my servers controls as well. i understand why you're upset a lot of us are frustrated with the amount of issues its been having recently.

[nocturne flax]

Like stopping people from spamming

[plain breach]

WHY THE BOT IS OFFLINE FROM 10 YEARS AGO I CANT USE PROBOT

[tidal flare]

Please stop talking here or you will get muted.

[nocturne flax]

dont get mad and just say why offline?

[tidal flare]

This might be a restart, please be patient.

[next elbow]

but you have to be patient. there have been issues for weeks that haven't been fixed yet. im not sure why but they said they are trying their best to fix the issue

[nocturne flax]

restart for what

[tidal flare]

Let me read the chet before I can provide support.

[plain breach]

Patient 10 years ?

[tidal flare]

I can't provide you this information

[plain breach]

Why the Premium online

[nocturne flax]

Yes AHMED BEBE is right

[plain breach]

And free offline

[tidal flare]

I am only here to give help, I am not the creator of ProBot so please stay respectful towards the team, thanks!

[nocturne flax]

yes its a tactic to make us buy premium

[thin musk]

i press add to discord and authorise the bot but the dashboard does not show

[tidal flare]

head to #chat-en for chatting!

[nocturne flax]

okay

[plain breach]

._.

[tidal flare]

Hi, ProBot is currently offline for a short moment, wait a little bit

[sick dagger]

How long? Any idea?

[thin musk]

ok do you know how long for??

[plain breach]

Real. Why premium online and free offline ?

[tidal flare]

I don't have any estimated time for that, sorry

[thin musk]

ok

[nocturne flax]

yes its a tactic to make us buy premium

[tidal flare]

I don't know this information.

[plain breach]

._.

[tidal flare]

Please stay calm everyone. ProBot is offline and will probably go online back again in a few minutes.

[next elbow]

umm i was trying to vouche for you guys!🫶 i was telling these two to be patient and that they are trying their best to fix the issue

[plain breach]

😐

And premium online

Bye

[tidal flare]

If you wanna give a little feedback, here's the appropriate channel #feedbacks

[nocturne flax]

yes its a tactic to make us buy premium

[tidal flare]

you already said that joke, it is not funny and you can type this in #chat-en if you feel chatty with others, thanks.

[plain breach]

How is Owner of Probot

[tidal flare]

To anything not related to @lean badger or its website, ask in #chat-en.

[nocturne flax]

IT IS

funny

[plain breach]

#chat-en

[chilly viper]

My probot is offline

this my server id: 1292929906702946507

[latent heron]

#status

[chilly viper]

Worst moment it could do this😭

[sick dagger]

I removed probot with welcomer, and gonna find some other bots in replacement

[sage flint]

Hi there, there's an ongoing issue with it. Take a look on #status, we will notify you there when it is fixed

[floral temple]

@Status
Public Bot Offline: We are aware of public bot going offline in some servers, we’re working on a fix, we apologize for the delay and thanks for your patience. [<t:1731440820:R>]

Update: Our developers have implemented a fix, and our service is slowly coming back online, We are sorry for the delay. [<t:1731456240:R>]

Resolved: Public bot is back up online and all systems operational. [<t:1731458820:R>]

Any further updates will be added to this message.

[supple cloak]

the welcomer issue bru 😭

[icy cove]

how do i fix

[tidal flare]

Still an issue with the image only, developers will try to upload a fix soon.

[tidal flare]

ProBot may be offline in some servers, sorry for the inconvenience.

[slow nova]

Bruh again

[normal siren]

Do you by chance know when it’ll be back up?

[frozen bear]

@tidal flare

Hello

I’m not sell credit what I’m black list?

[velvet ledge]

hello , please someone can help me guys I have a problem
the welcome & goodbye doesnt appear even if I'm activating it

[normal siren]

The bot is down right now

[pine apex]

the bot has been down for over a month lol

well actually i think the last time it worked for me was october 18th, so coming up on a month:)

[hazy osprey]

for me it's working if you remove image

[pine apex]

they take it super serious here obviously 😅

[nocturne flax]

woa...

@tidal flare

@light cliff

never heard of that before

@near canopy

<@&675070424748654593>

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
-# For more info, click here.

@velvet ledge check out #status

[brave topaz]

You cannot. Also, do not ping for support next time.

Reasons that may lead to your account being blacklisted:

• Spam on servers
• Selling credits/reputation for (real money, convertible cryptocurrencies, phone balance)
• Posting ads to sell credits/reputation for someone else can also blacklist your account
• Creating a reward system for invitations using credits
• Being in suspicious servers (spam servers)
• Using a bot or its name to promote external bots

You can appeal by sending a DM to @surreal jetty

[brave topaz]

It should be resolved now.

[agile musk]

مساعده

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[plush tiger]

I can't tybe in ar support

[rapid edge]

the bot welcome not working in my server

[normal axle]

same in my server, "welcome & goodbye" haven't been working for at least a few days (I thought it was something I needed to fix but can't find anything, so....)

[split needle]

currently, welcomer with image is not working properly, resulting in the bot fails to post them. you may disable the image in the mean time
@rapid edge @normal axle

[normal axle]

thank you. Will you please let us know when it is fixed?

[split needle]

there should be update about it in #status

[nocturne flax]

Hello, whenever I want to write a line, the line doesn’t appear. It appears like this. What’s the problem?

🇺🇸 | Hello @gray cliff,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Welcome & Goodbye ) further assistance request

[storm mantle]

Hello

[tidal flare]

Hi, this should be fixed now.

[tidal flare]

I hope it is for you now.

[tidal flare]

Hi, contact @surreal jetty for this situation.

[slow nova]

I’ll see

[tidal flare]

Hello, the welcome and goodbye feature only work when no image is attached to it for the moment. Developers are trying their best to fix it.

[tidal flare]

Hi, this isn't normal in this case. Try to kick and reinviting the bot.

[tidal flare]

Developers are trying their best to give you the best experience, sorry for the inconvenience.

Hi @gray cliff. The Welcome & Goodbye feature is having issue when an image is attached to it. You can try to remove the image to make it work again. This will be fixed ASAP

[tidal flare]

Hi, can you be more precise? I am not sure to understand the "line" part.

Hi, for Arabic support please head to #support-ar , thanks.

[slow nova]

locked

[tidal flare]

I see, I will ask for it to be unlocked. I can't help you with that video since I don't speak arabic.

[slow nova]

K

[tidal flare]

This was probably due to a high amount of message in a short time, this will be unlocked soon.

[nocturne flax]

I mean, I want to write a line and I put everything right, but why would this happen? 🙂

Everything I did is right, but it doesn't happen

[tidal flare]

A line? I'm sorry are you using a translator by any chance?

[nocturne flax]

no

🙂

[tidal flare]

I will have trouble assisting you in english. Please wait until #support-ar gets unlocked

[nocturne flax]

Okay 🙂

[digital belfry]

Could someone tell me how i make timestemps like in #status ??

[tidal flare]

For not related question about ProBot, ask them in #chat-en, thanks. I will answer you there as well.

[sinful coral]

I want this for my profile bg

[digital belfry]

ah okay sorry!

[sinful coral]

I want this picture for my profile background howww

Why there is all movie actors but not joseph morgan

[naive vine]

Anyone got an update if ProBot is back working? 😅

[charred arch]

is welcomer issue solved?

[brave topaz]

What's your main language?

[brave topaz]

It should.

[brave topaz]

You'll need to buy a diamond membership for that.

[sinful coral]

By credit or money?

[brave topaz]

By money.

[nocturne flax]

I discovered a vulnerability in the Probot, due to which 86m Credit was stolen

I was supposed to transfer 8.9 million, but the day I copied the message, sent it, and transferred, all my credit was withdrawn, and this imposter called me.

[brave topaz]

Stick to #support-ar please.

[dusky coral]

Hello probot is being so late What's up with it?

[abstract mauve]

Hello. My Probot's select roles will not work for some reason. When I try to test them out, it keeps saying, "Interaction failed." What's strange is that like one or two will work for some reason, but I'm still not getting those roles. If you need a screenshot, just lemme know.
<@&675070424748654593>

[dark flint]

sorry i have pay ，but i dont get the vip
there is something wrong

[faint dagger]

I saw in the #status channel that the offline issue was solved, however I just added the bot to a server and it's offline, the dashboard says it's not added but it is

[candid mantle]

Hello

My friend Send me 60m but its not comming to me

[rich nest]

What

[mystic oak]

Mama botaka offline a

[candid mantle]

Na dllakam dwene

Aha law baynaya

Online bu

Etr

[mystic oak]

Estash offline la hich shwene ish naka
Online be ranga bot be

[candid mantle]

Tebga dllm

Mn amro 3 jar param nardwa

Dwenesh 2jar param nardwa

Jar jar online abu

[mystic oak]

Keshay zora botaka

[candid mantle]

E yake law keshana bar mn kawt

60m i bo nardm

Nahat

[mystic oak]

Xo zorisha

[candid mantle]

Codei leda na bo mn hat lawish roy

7al chya?

Ba7sab efect bkrm keshayak drust bu etr

Paray nardawa

[mystic oak]

Walla nazanm wtyan ishy lasar akain awja online abetawa

[dense stirrup]

ProBot ✨#5803 is offline, pls advise

[candid mantle]

@mystic oak to alley paraka bgarenawa?

[mystic oak]

Dlnya nim dyara aw keshaya lay zor kas ruydawa boya esta xarik ishn lasary

[rich nest]

Head over to #support-int If you guys need help, this channel is for English

[dark flint]

How to invite advanced robots? I paid, but I haven't activated the subscription function yet

[glacial sparrow]

probot came offline, server id: 1156576116920811540 <@&675070424748654593>

[agile prawn]

Bot offline for us again

[native heath]

I have a question, the bot no longer responds to greetings and farewells, what's going on?

[oblique elbow]

We reported the offline bot, pls be patient!

[native heath]

Okay, thank you for the answer

[misty sun]

ty!

[dark cradle]

I made probot give roles in my server and when you click the buttons it says interaction failed

[oblique elbow]

Whoever can read chathistories is a pro

[dark cradle]

ProBot ✨
#5803 offline

[oblique elbow]

^

[storm snow]

Bot is not offline in my server, but it won't respond, or it does and then 1 minute later it doesn't respond anymore

[burnt bramble]

I have a question, the bot doesnt welcome people why?

[wanton flame]

Thank you. ^w^/gen/srs

[hasty plaza]

The setup infinite loop isn't fixed

[chrome plover]

Good afternoon, I can not manage the program until marriage

[steep coyote]

Hello, what's going on with the bot, why isn't it working?

[oblique elbow]

^

[chrome plover]

I put it on the server, but Chrome does not launch the program, and the server requires configuration

which settings are required for it to work

[bleak gazelle]

help me <@&675070424748654593>

[brave topaz]

Aware, just be patient.

[brave topaz]

Read above.

[brisk pelican]

<@&675070424748654593> I have the same problem what do I do?

[tidal flare]

literally read above

[brisk pelican]

So i just wait?

[tidal flare]

yes

[unkempt pine]

probot offline

[brisk pelican]

Oh ok

Ty

[topaz totem]

Good afternoon, how long usually take to wait that bot is come online?

[nocturne flax]

Been waiting since yesterday

[dapper pulsar]

okay so its not just on my end.

[iron phoenix]

How can I fix this?

[tidal flare]

General issue, please be patient.

[iron phoenix]

Are there any problems on the server?!

[shy mural]

The bot has prob

[tidal flare]

This issue happens to a lot of person at this moment and we're sorry about it, this will be fixed soon.

[tidal flare]

#support-int So I can help you in french

[iron phoenix]

Thank you for the feedback

[tiny raft]

crazy

I thought it was back, like yesterday

[tidal flare]

This problem may happen again on most servers, should be fixed soon.

[safe snow]

But is the bot still offline??

[tiny raft]

now yes

[safe snow]

A thousand thanks

[tidal flare]

This is a general issue like you may read above. This should be fixed soon.

[thick hound]

probot in my server is still offline

[sinful mesa]

I wanna add the bot to my server but I cannot login o nthe dashboard I need to resetup every time with oauth in a loop

[tidal flare]

Hi, like you may read above, it happens for most servers and we apologie for the inconvenience.

[drowsy marsh]

in my too

[sinful mesa]

oh

outage?

[thick hound]

will it be fixed soon ?

[tidal flare]

Hi, for now I'm not sure you can add ProBot with the dashboard, there's a general issue, sorry about that.

[sinful mesa]

any eta for fix?

[tidal flare]

It should be fixed soon, thanks for your patience.

[thick hound]

thanks

[tidal flare]

I don't have any estimated time, sorry

No problem, if you need any help in the future do not hesitate

[random crypt]

the bot is dead again

[tidal flare]

Hi, ProBot may appear offline on most server. This is a general issue and we apologie for the inconvenience. Should be fixed soon.
@random crypt

[agile prawn]

No one able to post something in #status hopefully stop all this “whys it not working” chat?

[split needle]

we are fully aware of the bot being offline in your server and developers have been notified about it, just don't repeat it one after another, that won't help with bringing the bot back any sooner.

[floral temple]

@Status
Public Bot Offline: We are aware of public bot going offline in some servers, we’re working on a fix, we apologize for the delay and thanks for your patience. [<t:1731510000:R>]

Resolved: Public bot is back up online and all systems operational. [<t:1731533400:R>]

Any further updates will be added to this message.

[fluid elk]

May God bless you. I have news of a bot that was on hiatus but came back, but is there a problem with your welcome?

[oblique elbow]

The issue which is mentioned in #status message is not fixed, yet.

[vestal glacier]

Probot website is not working for me

[oblique elbow]

Screenshot pls

[rare mortar]

im making a color menu so when i typed /colors it said background issue. do u have to set a color set bfore it works

[normal siren]

The bot is down

[quaint sentinel]

Can you try now?

[dark cradle]

ProBot keeps going offline these days

And when it gets fixed it goes back offline in a hour

[marble portal]

dont tell me the bots down again

website not loading

honeslty this bot is never up

<@&675070424748654593> fix ya bot

[junior sigil]

Anyone know why the welcome image would randomly stop working?

Have kicked, re-invd it. Everything else like role react works...
Idk wtf happened

[marble portal]

theres a glitch with it apparently

[junior sigil]

It just worked now lol

Idk why it stopped or what started it again

might've been perms not granted

[oblique cape]

Hello,
Whenever I use the command /move all
To move everyone to my voice channel it asks me to send y to confirm and after sending y it says aborted

Sorry guys it's working if send small y.
I have been sending capital Y
Sorry for disturbing

[tribal dune]

Hello. In my Embed Message, I'd like to include a link to a message in a channel. I'd like it to show something like this and not the URL. How do I go about adding this to the embed message? Appreciate the help.

[brave topaz]

Just copy the message link.

[brave topaz]

Np!

[brave topaz]

Can you check now?

[brave topaz]

Let us know if it happens again.

What do you mean?

[brave topaz]

Aware, should be resolved for now.

[brave topaz]

Is this still an issue?

[dark flint]

hello

Hello, I have already paid $10 monthly membership twice, but I still cannot use the membership function

[oblique elbow]

You already said this and we're trying to help, why are you so impatient

[dark flint]

I need to use this bot and I'm paying and supporting you guys, I hope this issue doesn't affect more people, but you guys haven't replied to me and it's been 13 hours, it's not my problem, it's your problem, so I shouldn't be blamed, right

[oblique elbow]

As is I said, the more impatient you are, the more difficult it becomes

[chrome plover]

To help does not show how to fix

[brave topaz]

Head to #support-int if English isn't your main language.

[cobalt glade]

Hello, I forgot to cancel my subscription, the money was debited an hour ago, how can I get my money back for my subscription? I canceled my subscription as soon as I saw that the money was withdrawn.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[forest bridge]

How does the /moveme commands works? I tried on my server and it does nothing or says you are already on a voice channel....

[tidal flare]

/moveme allows you to switch a user to another voice channel

[viscid birch]

can anyone please help me how can I block those fake steamcommunity spam links

[tidal flare]

You can manually add on the Dashboard some specific words that must be blocked

[viscid birch]

I did but bot don't stops it

[tidal flare]

Can you send us a screenshot of the configuration?

[viscid birch]

Here? or should I dm you?

[tidal flare]

Here would be great.

[viscid birch]

sure give me one mint

[tidal flare]

Take your time

[viscid birch]

I have whitelisted the urls
so that rest of them should stop but it does not work

[tidal flare]

I am not sure to see where the "steamcommunity" link is

[viscid birch]

No no, let me correct myself
I have whitelisted the URLs, so that other then these no other links should come

[tidal flare]

You manually need to add the blacklisted links

[viscid birch]

okk, let me try this also
Thank you so your help

[tidal flare]

Sure! And no problem do not hesitate

[viscid birch]

also can you help me that
Can I block member tagging @ everyone
that bot should give timeout to the user?

[tidal flare]

I'm not sure the bot can timeout a user for mention, but it can delete

[viscid birch]

how

[tidal flare]

thanks to the moderation system

[viscid birch]

automod?

[viscid birch]

how can I set it to delete the message who eve mention everyone?

[normal siren]

Bot still down?

[brave topaz]

Nope

It should be working now.

[normal siren]

Oh bet

Thanks for fixing it!

[agile prawn]

Anyone know how I can get a list of members/roles who have the "administrator" permissions applied to them?

[tidal flare]

I am not sure you can do that.

[agile prawn]

Shame, 80,000 members to individually look through, damn inherited servers

[dapper pulsar]

The bot is offline again.

[brave topaz]

What's the server ID? Would you mind sending a proof of it as well?

[dapper pulsar]

certainly, one moment.

[brave topaz]

Thank you! Will report it.

[dapper pulsar]

awesome, appreciated.

[brave topaz]

[snow aurora]

hello why my auto respond is very late

[topaz cliff]

yep same here

[snow aurora]

with imgaes only

[cursive sedge]

Why the bot in my server is offline?

[ember sundial]

same here offline

[rich widget]

Same

[chilly viper]

Im getting this

[chilly viper]

yo wes

Our bot is online but just doesnt work

[topaz cliff]

wazza

[brave topaz]

@chilly viper @rich widget @ember sundial @cursive sedge @topaz cliff please provide your server ID.

[chilly viper]

1292929906702946507

Wes is with me

[rich widget]

1020092858457407500

[brave topaz]

Developers have been notified.

[topaz cliff]

ty

[chilly viper]

alright

[rich widget]

I also just paid for yearly premium and it's not reflected yet

[brave topaz]

Did someone open a premium ticket for you?

[topaz cliff]

for me it appears offline still

[chilly viper]

huh

[brave topaz]

We're aware guys. Just be patient.

[chilly viper]

yeah but were in the same server

my bot is online

and for him its offline?

[rich widget]

No, i went to the website and paid it. Payment went through, shows up in payment history on the website but it still tells me that i still have to purchase it

[median bane]

some probot custom commands are working and others are not. why?
I used a custom command earlier and it was working, I did some more commands and now others don't work, just the ones I did now

[brave topaz]

I'm not sure what you mean, ProBot doesn't have a custom command system.

[brave topaz]

Give me a moment.

[median bane]

automatic reply, mb

[brave topaz]

Is ProBot offline on your server?

[median bane]

lemme see

no

[brave topaz]

Alright. Since the service is currently experiencing a partial outage, I'll notify you at some point soon so you can check if it's working again.

[unreal oxide]

how do i fix this

[median bane]

tysm

[brave topaz]

Is ProBot offline on your server?

[brave topaz]

Of course!

[unreal oxide]

yes

how do i put it online

[brave topaz]

You just need to wait. We're working on it.

[cursive sedge]

how?

[brave topaz]

Nevermind, developers have been notified. You just need to wait.

[cursive sedge]

okk

[dapper pulsar]

I don’t want to add to your workload, as I can imagine it’s already a lot. But would it be possible to ask the devs why there have been so many issues with the bot lately? Are they implementing new features, or is there another reason? If confidentiality prevents you from sharing details, no worries at all. I’m just asking because we’re quite reliant on ProBot and wondering if we should consider an alternative.

[brave topaz]

Not related to new features I'm afraid.

[tidal flare]

Developers are trying their best to fix current issues. We can't ask the developers to give you a direct answer. The only news you can have at the moment is sent in #status

[brave topaz]

Our infrastructure becomes too small when many people use our services at specific points in the day at the same time.
However, this will be potentially fixed soon.

[dapper pulsar]

Understood, alright.

[cursive sedge]

1138096166085595206

[cobalt sable]

welcome dosent work

[tidal flare]

Hi, without an image it will work

Sorry for the inconvenience, should be fixed soon

[cobalt sable]

if i got the paid one will it work?

[cursive sedge]

no the bot is down the developers are fixing the issue

[tidal flare]

I don't know the answer

[cobalt sable]

its been 1 month for me still no welcome

[cobalt sable]

well i wont try

[cursive sedge]

well send an image with the settings of the welcome if it is possible

[cobalt sable]

sure

[cursive sedge]

disable the welcome and enable it again because i had same problem with logs i tried it and it got solved

[cobalt sable]

still dosent work

[cursive sedge]

yeah right now the bot is offline the developers are working on it wait for any further updates

[brave topaz]

Thanks for the help, but we've got this.

[brave topaz]

Since the service is currently experiencing a partial outage, I'll notify you at some point soon so you can check if it's working again.

[cursive sedge]

oh okay i thought i could answer to someone's question

[brave topaz]

You can but follow the channel topic.

[cursive sedge]

ok how can i become a supporter?

[brave topaz]

We’re not looking for new support members.

[cursive sedge]

ok

the bot in my server still does not work

[rich widget]

It takes a while to fix things, just come back in a few hours

[cursive sedge]

ok

[normal siren]

A member join my server and it didn't send a welcome message. It was sending them a few minutes ago. Any reason this is happening?

[rigid peak]

I think it’s down again in some servers 🙂

Came here to check on status

[brave topaz]

Some clusters are down, yes.

[rigid peak]

All good. I’m sure it will be back up soon! Thanks! 💖

[brave topaz]

Of course!

[brave topaz]

Some clusters are down. Can you check if this is still an issue in a few hours?

[normal siren]

I'd have to wait for someone else to join

[low tide]

@hard bridge

[warm herald]

hi my probot is offline

[brave topaz]

Did you need help?

[brave topaz]

Aware, we've gotten it reported.

[warm herald]

ok

[boreal willow]

why doesn't probot work in my server

[brave topaz]

Because some shards are down. You just need to be patient, it will be fixed at some point soon.

[warm herald]

it sed it reported @brave topaz

[boreal willow]

i mean like i need to add it to my server but it says 'this server requires setup'

[brave topaz]

huh?

[bleak gazelle]

help me <@&675070424748654593>

[brave topaz]

Yes, I know what you mean.

[brave topaz]

Developers have been notified, you just need to wait.

[boreal willow]

ty for the support

[brave topaz]

Of course.

[median bane]

@brave topaz It works again, thanks for your attention

nvm, stopped in a minute

[brave topaz]

Clusters are still having issues I'm afraid.

[median bane]

im waiting, ty

[smoky owl]

Why is probot keeps stopping in my server like its online but it doesn't work the commands and stuff can y'all help me?

[brave topaz]

We're aware of the issue. Developers have been notified and you just need to wait.

[smoky owl]

Okie thx

[ornate plover]

Has "Log" stopped? Kicks are still not being recorded.

[snow aurora]

the bot is offline

they gona resolve it but i dont know when

[ornate plover]

Ok, thx

[rapid owl]

Same is happening to me <@&675070424748654593>

[brave topaz]

You just need to wait.

We're aware of the issue and developers have been notified.

[rapid owl]

[rapid owl]

What time do you think the problem will be sorted at

[brave topaz]

no eta

[sinful coral]

Is there is a probot api? i have a sa-mp bot i want make payment method using probot credit

[brave topaz]

There is not.

Our API isn't public.

[sinful coral]

What should i do?

[fluid jackal]

Your bot was down

[warm wren]

bot on but offline?

[brave topaz]

I'm not sure what you mean. Our API isn't public as was stated.

[brave topaz]

Aware, we've gotten it reported.

[brave topaz]

Discord being Discord
ProBot is probably offline on your server. We're aware of the issue and developers have been notified.

[warm wren]

ah okay

[vital dawn]

Unfortunately, the bot is also offline on my Discord

[tidal flare]

General issue please wait

[sinful coral]

Like i have an sa-mp roleplay server i have alot of player i want make a store option using probot payment method credit by my bot /buymoney [amount]
then bot say price amount$ cash is 2m credit send it to <myid> to completed order

and i need an api to check if credit succesfully sended

[tidal lintel]

you will get blacklisted, as in rules it states its not allowed to use probot credits to buy or sell stuff

[tidal lintel]

is it your hosting problem? or discord?

[sinful coral]

What? but everyone use credit to buy and sell

And its for my roleplay server for fun

[tidal lintel]

you can report them using @surreal jetty

[sinful coral]

Ok

[tidal lintel]

sorry to ask, but where are you from ?

[sinful coral]

Kurdistan 🙂

I know delete this message speak english

[nocturne flax]

Why is the bot offline?

[tidal flare]

We would ask you to talk in #chat-en thanks

[tidal flare]

Hi, we know about this issue, sorry for the inconvenience. This should be fixed soon

[sinful coral]

Sorry

[clever drift]

Hi not work Pro Bot settings in web site i need help)))

[reef berry]

the bot is off any help?

[rapid owl]

I understand but when will it be back on?

[tidal flare]

everything is said. we don't have ETA

[nocturne flax]

Allright. Do you know approximately how long this takes?

[tidal flare]

french support #support-int next time ;)

[tidal flare]

nope

[nocturne flax]

Mhm, okay. Thx

[dim ember]

When will the bot issue be resolved, it keeps ging offline

[brave topaz]

No ETA.

[tidal flare]

that's crazy

[dim ember]

My welcome messges get effected

[tidal flare]

Since it's offline everything related to the bot will in fact not working.

[prime cosmos]

Is probot offline?

[hardy current]

Does anyone know why the bot is off for me?

[prime cosmos]

What's the problem with it?

[brave topaz]

We're aware of the issue. Developers have been notified.