support-en

[vestal turret]

yes

[wanton bolt]

this is so not okay!

[vestal turret]

i can support

[fluid basalt]

cries

[fluid basalt]

hold me

[wanton bolt]

gulp holds

[fluid basalt]

hold me

kiss me

whisper

sweetly

that you

love me

forever

[wanton bolt]

we are gonna get banned from probot support and then what do we do

[fluid basalt]

why would we

[vestal turret]

idk

[fluid basalt]

we are waiting to get support!

[wanton bolt]

i need support in this time of need!

[fluid basalt]

<@&675070424748654593> hello i need help

<@&336913504051265537> i need HELP

[fluid basalt]

i need these bitches to work

if probot breaks our server is doomed

[wanton bolt]

its setup!!

[fluid basalt]

the server IS set up

we’ve been using the godamn bot for 2 years

[wanton bolt]

im gonna press the cotinue to discord and see what happens

[nocturne flax]

?

[fluid basalt]

Hi i need help

[placid socket]

thanks a lot!

[fluid basalt]

this is what it shows when i tru to access my server’s dashboard

[nocturne flax]

Have you tried this:

[chilly viper]

Probot isnt responding

[wanton bolt]

JulianRJC i dont think this is working between probot and the server becuase look!

[chilly viper]

and appears offline in my server

[wanton bolt]

we did

[nocturne flax]

Can I have your server id

Is probot online @wanton bolt

And @fluid basalt

[mellow widget]

i also have the same issue

[nocturne flax]

Probot online?

[fluid basalt]

we come from the same server

let me give you the id

[nocturne flax]

I ask you is the bot online

[wanton bolt]

yes hes alive and his feet are kicking

[nocturne flax]

Please answer my question

[chilly viper]

hol on rq

[nocturne flax]

Is /ping working?

[gentle spade]

HELP

[nocturne flax]

Server id

[mellow widget]

mine isnt

[nocturne flax]

?

[gentle spade]

not you

sry

[wanton bolt]

no!!

[nocturne flax]

Can I have you server id

[gentle spade]

i can see the servers dashboard

[nocturne flax]

Can I have your server id to?

[fluid basalt]

1124931689358032939

[mellow widget]

Give Me One Sec

[wanton bolt]

1124931689358032939

[fluid basalt]

we come from the same server

[fluid basalt]

but the bot isn’t working at all

[nocturne flax]

Can I have one of you not both?

[gentle spade]

true

[fluid basalt]

wdym

[mellow widget]

wait what do you mean server id? on the website? or on discord?

[chilly viper]

how do i get my server id?

[nocturne flax]

Do you developer mode on?

[chilly viper]

yh

[mellow widget]

No

[wanton bolt]

julianrjc i need help in this time of need

this is a dire situation the server will fall appart without probot

[fluid basalt]

go to settings and enable development mode, then go to ur server’s settings and scroll down until you find copy server id

[fluid basalt]

holds back tears…

Please Messiah…

[nocturne flax]

I'm done with you I'm support you are not stop it or you getting muted

[wanton bolt]

pls help our server is already falling apart

people are rioting

no joke

[gentle spade]

let the man help you guys

[nocturne flax]

I cant just restart the bot I need a manager fot that

[wanton bolt]

ok i will be patient

[nocturne flax]

So I requested a restart

@fluid basalt Stop talking

[fluid basalt]

who hurt ur ego

[nocturne flax]

You

[fluid basalt]

go out and do some jogging

oversized hippo

discord mod

[acoustic scarab]

hes just following the rules 😭 read channel topic

[wanton bolt]

omg no amelie we need them to fix the bot they wont fix it if we r mean

[nocturne flax]

Don't tag staff

[gentle spade]

i didnt

[fluid basalt]

okey

[mellow widget]

do i send my server id in dms or right here?

[nocturne flax]

Here is no pro

Problem*

[wanton bolt]

@nocturne flax is that u in ur banner

[mellow widget]

1302440234016833636

[nocturne flax]

No I'm a man

[mellow widget]

@nocturne flax

[gentle spade]

seems a little inappropriate dont you think so for this environment?

[chilly viper]

Aight i got my server id

1292929906702946507

[wanton bolt]

yeah ur supposed to be professional

[fluid basalt]

i think so too…

[wanton bolt]

i cnat focus when i see the girls

[fluid basalt]

me neither

[acoustic scarab]

just want to ask if i will be needed in this for now? its late and i would love to get some sleep

[tidal flare]

we would ask you to stop talking here otherwise you will be muted!

[wanton bolt]

we just really need support and we are being ignored

[chilly viper]

i am NOT getting support atm

[tidal flare]

I am busy, sorry about that

[chilly viper]

My probot dead on isnt even online

[nocturne flax]

Oke I'm going to read this choas and help everyone

[mellow widget]

👍

[warm herald]

Everyone's probot is offline

[nocturne flax]

I have requested a restart please be patient

[chilly viper]

aight

[gentle spade]

how long does that take?

[nocturne flax]

Until a manager or admin does the restart I can't

[gentle spade]

um

shall we ask no comment?

[nocturne flax]

Everyone with an offline bot is requested a reboot so just be patient

Can I help someone else?

[gentle spade]

no

thank you

[acoustic scarab]

how long will it take? Am i needed for now or can i go to sleep?

[nocturne flax]

You can sleep it will take some time just be patient

[acoustic scarab]

alright. thank you for your help Julian ❤️

[gentle spade]

Thank you! We appreicate what you are doing for this community!

[nocturne flax]

Np

[gentle spade]

what did you edit?

was it offensive?

[nocturne flax]

@gentle spade I have tagged no comment

[nocturne flax]

No typo

[gentle spade]

oh sercetly

i see how u roll

[nocturne flax]

It's 3 am in the night here

[gentle spade]

ok

[nocturne flax]

I'm only awake because I'm ddunk

[gentle spade]

oh slay

diva me too

[nocturne flax]

😂😂

[gentle spade]

gonna go to a party now

[nocturne flax]

Second day in a row

Yesterday I fel a sleep at 6 am local

[gentle spade]

omg yas

[gentle spade]

NIGHT 2

[wanton bolt]

i ned support quick 100 people have left so far because probot is down

[nocturne flax]

Fan I have your server id?

[nocturne flax]

I cant help sorry I have requested a reboot that's all I csn do now

[gentle spade]

Thank you!

[warm herald]

How do I get my server id

[nocturne flax]

Are you on pc

[warm herald]

Yes

[gentle spade]

@nocturne flax I have got a question

[nocturne flax]

Go to settings > advanced > developer mode and enable it

[nocturne flax]

?

[gentle spade]

Could you estimate this for me?

[nocturne flax]

The right click on your server icon and click copy server id and paste it here

[nocturne flax]

What?

[gentle spade]

the bot reset?

[warm herald]

1300991908021014528

[nocturne flax]

No

[sacred wagon]

PLZ FIX WELCOME PLZZZZZZ

[warm herald]

1300991908021014528 julianrjc3

[vapid plank]

audit log isnt working also

and /rank

[nocturne flax]

@nocturne flax Hi Me need help with Pro bot

[nocturne flax]

I have requested a restart

[nocturne flax]

Explain please

[warm herald]

Thank you

[vapid plank]

how can i fix it

[nocturne flax]

Fix what?

[vapid plank]

the bot isnt reacting

[vapid plank]

in audit logs we csnt see when someone joins and deleted messages and we cant use commands

[mellow widget]

Thx so much, It works now!

[mellow widget]

@nocturne flax Sorry for the ping but i have another problem

I am trying to send a Embed

but it wont send at all

doesnt even give me a warning or reason why

i can click the button as many times i want and it wont do anything

[mellow widget]

<@&675070424748654593>

[eternal stone]

Ok sir you have your guide to the team @mellow widget

[mellow widget]

?

Through DMs?

Im Confused what do i do?

ok

[teal escarp]

Hey I need some help, on one server probot works fine, but on the main one I have, although it has been setup and was previously working fine, the dashboard wont load for that specific server only, and when I used commands in the server it says that the bot is not responding

"The application did not respond"

[gleaming lake]

Insane. After like couple weeks they finally made an announcement about it 😂

[dark mango]

Ikr

[spark yew]

Why does my probot welcomer not work?

@nocturne flax

[brave topaz]

Read the pinned message

[spark yew]

ok ty

[brave topaz]

What's the server ID?

[humble saffron]

Hey this options dont works on my server

something time ago its works now dont

you fix this? 😉

[brave topaz]

What's your main language?

[slim gust]

It looks like polish

I'm not Sure

[tough ingot]

Pro bot stopped doing welcome messages in my server how do i fix that

[brave topaz]

Read the pinned message.

[humble saffron]

Polish

Ok I reading pinned message

when planned fix this?

I turn off now

[tough ingot]

wym by turn it off i cant figure out which command does that or even to reset it up

[vestal turret]

why

[pine apex]

They've just now "escalated" the problem with the welcome issue (plus several others) to the dev's?

Yesterday at 8:19 PM 😂

[modern cargo]

Is the join message ever getting fixed

[pine apex]

its been a problem for 2-3 weeks. but no worries, after weeks of people flooding the support channels with concerns, they've just now "escalated" the issue to their dev's (surely everyone has been too busy for the last few weeks to let any of the dev's know whats going on until now)

[digital belfry]

Is Probot offline at all at the moment? Its listed as offline at our server strangely.

[smoky cape]

the bot works with a really big delay in my server. Can you fix this?

[ripe ether]

<@&675070424748654593> I wanted to say hello. Let me ask if Probot has the ability to assign a specific role to all Channel Categories from one ?

@everyone

[lost hound]

hi

[brave topaz]

Hiya! How can we help you?

[brave topaz]

Nope, sorry for the inconvenience.

[lost hound]

Plz help me 😭😭

[brave topaz]

What do you mean?

[brave topaz]

We have posted the status today, but it was esclated weeks ago. Again, you don't know how things work in the background, so please stop sending messages like this.

[brave topaz]

At some point soon, yes. Stay updated at #status

[brave topaz]

Is ProBot offline on your server?

[brave topaz]

That reply wasn't for you. Head to #support-int and state your issue there.

[ripe ether]

Do you perhaps know what I mean?

[lost hound]

@brave topaz @brave topaz

[brave topaz]

I will not if you don't state your issue or ask your question.

[lost hound]

Pls help meee

[brave topaz]

And stop pinging me.

[polar spear]

can someone pls pls pls help meeeee

[brave topaz]

I do, and what you're looking for isn't possible.

[brave topaz]

Can you state your issue or ask your question?

[lost hound]

@brave topaz How do I add the bot?

[brave topaz]

https://probot.io/invite

[lost hound]

Not working😭😭😭

[brave topaz]

What happens when you click on it?

[polar spear]

i added probot to my server, and im trying to use him as a welcomer, but in the dashboard, i dont have welcome and goodbye pls help

[brave topaz]

Send a screenshot of what you see.

[ripe ether]

It is only possible to have a smile on your face and be willing

[polar spear]

do u think u can help

[brave topaz]

You didn't select any server.

Don't you see anything on the left side?

[polar spear]

i did

[lost hound]

@brave topaz proo

[polar spear]

it taking me in circles

[lost hound]

pls help meee 😭😭😭

[brave topaz]

Stop or I'll mute you.

Read this: #support-en message

[brave topaz]

Did you click on Continue To Discord?

[polar spear]

i did and its taking me in circles

[lost hound]

Pls noooo help me

[polar spear]

i click authorize and it takes me back to the same page

[brave topaz]

Is ProBot offline on your server?

[polar spear]

no

[brave topaz]

I won't repeat it again. Can you answer my question? What happens when you invite the bot?

Try using another browser roxxy.

[polar spear]

still not working. I just use a different bot.

[pine apex]

Lmao

[median slate]

How i can add message welcoming with embed?

@brave topaz i apologize for disturb but can you do some favour to help?

one sec. i'll show you example

[humble silo]

<@&675070424748654593>

[median slate]

Ayo. don't ping

[humble silo]

Im user want help...

[humble silo]

The welcome issue is a common problem and we are working on solving it.

[median slate]

Don't engage conversation here

[humble silo]

Change anything in the server, such as the server name or the name of a channel in it. If that doesn’t work, try kicking the bot out and re-entering it.

[humble silo]

?? I followed the rules and I have the right to help.

[median slate]

ok?

[humble silo]

Welcome to chat here #chat-en

[fleet badge]

Hi 👋🏻

I have a big problem 😿

[nocturne flax]

It keeps saying my discord server requires setup?

How do I fix that?

[cunning spire]

hey is there a boost role or sum like that for the leveling system?

[nocturne flax]

Yeah like that

[full ridge]

What is the solution?

[nocturne flax]

how do fix it?

it keeps showing that up and then it says continue to discord I go to discord come back and it still says it

[humble silo]

Change anything in the server, such as the server name or the name of a channel in it. If that doesn’t work, try kicking the bot out and re-entering it.

[cunning spire]

give it permissions and refresh homie

[humble silo]

Yes

[humble silo]

Change anything in the server, such as the server name or the name of a channel in it. If that doesn’t work, try kicking the bot out and re-entering it.

[nocturne flax]

alright I’ll let you know if it works

[humble silo]

Do you mean it gives the role a boost via the leveling system?

[cunning spire]

like a role reward that boost ur leveling for a certain duration

[median slate]

How i can make welcoming system like that? for example about this message

[nocturne flax]

It still says it

[fleet badge]

There's a problem with welcoming new members I did everything right on the website but it still doesn't work (

[median slate]

?

[brave topaz]

Read the pinned message.

[brave topaz]

Says what?

[median slate]

eyyy you are here

dymid can i have help?

[fleet badge]

Where

[nocturne flax]

This server requires setup

[brave topaz]

Yes, give me a moment.

[brave topaz]

#support-en message

[median slate]

Alright. i'll be waiting

[brave topaz]

Is ProBot online or offline on your server?

[nocturne flax]

Online

[brave topaz]

@median slate sorry for the inconvenience, but the welcome module doesn't support embed messages.

[brave topaz]

Can you run /ping on your server?

[median slate]

awww.

too bad

[nocturne flax]

It says this application did not respond

[brave topaz]

What's the server ID? I'll report it.

[nocturne flax]

1295404941581750292

[fleet badge]

Oooooh 😯 btw thank you @brave topaz

[brave topaz]

Thanks!

Of course.

[nocturne flax]

Soo how long will it take

[brave topaz]

I don't have an ETA, sorry.

[nocturne flax]

Is there any other methods?

[deft jackal]

seems probot is down, "the application did not respond", not even /ping works

[median slate]

Alr. i'll ask you second help here but need explain time properly

So, how i can make probot do automessaging (including embed and pic or cases) when warning / muting / ban users?

[nocturne flax]

Damn when’s it going to be back up?

Nvm it’s working now

[steady gull]

I am also having the same issue, may I send you my server ID?

[desert bronze]

why i am blocked from probot?

[nocturne flax]

Change the server name and refresh it I just done it

[eternal barn]

For a few hours now I've also been having the problem of being told that the server requires setup.
Everything was normal before.
The application also does not respond to logs and reaction roles.

If I change the server name, it only helps to get to into dashboard, but the application still doesn't respond

The strange thing is that everything works on another server.

[nocturne flax]

That’s happening to me rn

[lapis prairie]

hi

1. why can't I manage bot settings - on one of the three servers where I added it, server 1114943185068761191?
2. why have greetings not working on server 1233651677769498684 for the past couple of weeks?

[median slate]

click twice probably

[lapis prairie]

repeated clicks ~5-20 times during the day)

[dense sluice]

He deletes the messages of other bots, he has not received any orders, he assigns an inappropriate rank

Ezt csinálják már meg mert 1 hónappal ezelőtt voltam de semmi nem javult volna

[nocturne flax]

I’m still tryna know why it don’t work

[dense sluice]

If it's not good, I'll exchange it for something else

I'm banned from the site, but it's very difficult to let me in. There's nothing like it anywhere, only here

[grim zodiac]

I am trying to setup probot for one of my servers. I have set it up in the server before but randomly stops working. I am trying to get the "welcome and goodbye" to work. I have kicked it and added it back multiple times, and it keeps saying the server requires a setup. I made sure that it had all the permissions (which it does) and it still doesnt work. I am stuck because it works perfectly fine in my other server but not this one... I got it to work for like 3 minutes and it randomly kicked me out trying to set it up.

[nocturne flax]

That’s what’s happening to me

I’ve been waiting for more than a hour

[grim zodiac]

I am just so confused

[boreal phoenix]

welcome message with image is not working when sending it to a channel it works when i send message as dm

have been trying for like 5 days

[grim zodiac]

My text or images for goodbye and welcome are not working

[boreal phoenix]

leave messages are working fine

[grim zodiac]

The leave messages where working until I kicked it and added it back

This is all i see

[boreal phoenix]

let me try kicking it and adding again

yup same issue

[nocturne flax]

#status

[boreal phoenix]

alright thanks

any expected time for it to get fixed ? i need to use it 😦

[eternal barn]

the status shows a problem with the welcomer.
Maybe you haven't noticed that for many people the bot doesn't work at all, there's no response and the dashboard doesn't load properly

[boreal phoenix]

i guess they have disabled it while they are fixing the welcomer.

[eternal barn]

then it should be announced that way.
There are thousands of servers that depend on this bot

[boreal phoenix]

🙃

[nocturne flax]

Its a known issue

[eternal barn]

sounds good

[oblique elbow]

Can you please explain the situation with more details and with images we can understand, we have no hungarian mate sorry, so pls look forward to share us english images!
It's a little bit difficult to understand your issue currently 😦

[white sparrow]

hello I need help

I have administrator in a server and the dashboard of the server doesnt apper to me

[oblique elbow]

Is the bot online when you check the memberlist in your server?

[white sparrow]

yes

[oblique elbow]

Show me a screenshot of the issue pls

[eternal barn]

there are 10+ screenshots if u scroll up a little bit

[oblique elbow]

I didn't speak with u mate 😉

[eternal barn]

there are much people with the same issue

[eternal barn]

yes but i have the same problem since hours

[white sparrow]

@oblique elbow privet chat or here?

[oblique elbow]

here ofc

[white sparrow]

ok

nevermind

so sorry

I just re open the dash and it apperd

[oblique elbow]

Ok, then it was a client cache issue, next time if it appears, clear your client cache

[upbeat pagoda]

is there any fix for the welcome message and pic not show yet ?

[errant dune]

hello i have a problem

everytime i go to the dashboard and to my server it write 'This server requires setup.'

[brave topaz]

You could disable the custom image option and use the plain message one.

[brave topaz]

Is ProBot offline on your server? What happens when you run /ping?

[errant dune]

wait lemme check rq is online but wait lemme check the ping

[leaden needle]

Guys, automatic greeting is not working on my server, how can I fix it? I tried different ways, and another administrator tried, nothing helped, please help

[brave topaz]

Read the pinned message 🙏

[errant dune]

"The application did not respond"

[brave topaz]

Alright, you just need to wait. We're already working on it.

[errant dune]

alright thanks and btw another question

is welcomer msg the image and text at sametime free?

[real vine]

Why the bot is not working?

[upbeat pagoda]

so the pic didn't get fixed yet
idc about the message I want the pic to show I'm waiting for a fix for it

[oblique elbow]

Did you read the last #status message?
We've currently no ETA, you will get notified, when you subscribe the #status channel!

[brave topaz]

can you elaborate?

[leaden needle]

Guys, automatic greeting is not working on my server, how can I fix it? I tried different ways and another administrator tried, nothing worked, please help,** it won't even work if you do it according to the pinned message**

[boreal phoenix]

don't use image generator just use simple message as welcomer

[dense sluice]

@oblique elbow What should I do if it's simply in Hungarian, that's why I'm Hungarian

[errant dune]

what this means i have 2 servers the probot its working in first one and other no

[zealous walrus]

hello i have problem on server I'm not getting any welcome notification on my server from the probot last welocome was on that day 10/17

[real vine]

I'm blocked, I dont know why, i'm making commands and this apparead

[wooden lily]

Quick question, why has the bot created a muted role and changed permissions in all my channels?
Is this new?

[boreal phoenix]

am i doing something wrong?

[nocturne flax]

#status

[nocturne flax]

Read channel rules

[nocturne flax]

Bot online?

[nocturne flax]

#status

[nocturne flax]

Wait ~30 mins and try again

[real vine]

Ok, thanks

[nocturne flax]

It's the role that the bot gives somebody when you mute them the permission he changed in every channel is Send Messages to not

[wooden lily]

Hmm, ill check through my automod settings. It maybe just went past my brain.
Thanks

[summer seal]

Why does the welcome message not reach my server?
I changed the Rome and gave permissions to the bot, kicked it out and re-entered it, and it still happened the same thing.

@nocturne flax

[nocturne flax]

#status

[lusty depot]

who do I have to ask if I got banned from using probot.io?

Because I haven't been using this for a while and just now I see that I am banned

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
-# For more info, click here.

[oak cosmos]

how do i make my probit welcome people

[nocturne flax]

#status

[raw lodge]

I have a problem with the greeting when I put the greeting picture it does not send the welcome message and when I do not put a picture it sends the entrapment but writing
If anyone knows the solution, call me

[opaque summit]

I have got the premium and can't use the bot

<@&675070424748654593> It is telling me to invite the premium probot, but i have no idea how to, could i have some help please! 😭

is this a bug?

[supple cloak]

<@&675070424748654593> Probot keeps making and assigning "Muted" role to people, and sometimes, it actually just creates it even after i delete it and assigns it to someone. can someone help me out?

[bleak ruin]

guys why does this come up when i try to enter the dahsboard?

<@&675070424748654593>

<@&675070381861634048>

[nocturne flax]

See #1302810337849901157

[nocturne flax]

Do you have that person muted?

[nocturne flax]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
-# For more info, click here.

[supple cloak]

no probot automatically assigned it to someone after their msg got deleted

dude WHAT

[nocturne flax]

Because in the "BAD WORDS" rule (automod) you have blocked something in that sentence so that is why the person is muted

[dusky ravine]

I need help so

The thing is

Probot is working perfectly fine but

It stopped sending welcome messages

I tried everything because I know how to work it

But it still won't send welcome messages so please help me

[obsidian orbit]

<@&675070424748654593> when changing what role a level gives out, say its level 10 gives you role 1, and you switch that to level 7 gives you role 1, how long does it take for the bot to make that change and give all the level 7's the role 1? It's taken a whole day in the past for it to kinda "update"

[nocturne flax]

#status

So what the problem is are the images so try to setup the message only whiteout the img then your good to go

[nocturne flax]

I have escalated your question

[obsidian orbit]

tyty

[dusky ravine]

Ty

[glacial fractal]

is the welcome message with image working now perchance?

[brave topaz]

Nope, #status

[tough zenith]

Can the autoresponder reply with an icon as the display of the icon and not with the icon name as text?

[hasty plaza]

I can't edit anything because the bot is irresponsive and the website needs setup even though I already did that months ago and I can't make any changes. Also I tried reinviting the bot and now NOTHING literally works.

[ruby fog]

Same with me, I can't do nothing. I want to kick the bot, because of that, and it don't let me.

[lament notch]

I try to join a group and it says I am banded
I even got an invite from the discord owner
how do we fix it?

[digital belfry]

Why is Probot offline at my server when it is here online? :/ Can I somehow fix this?

[brave topaz]

What's the server ID?

[brave topaz]

That would be something on Discord's end. We cannot help you.

[digital belfry]

1262374430441472120

[brave topaz]

Thanks, we'll take a look.

[brave topaz]

Is this still an issue? If so, provide your server ID.

[brave topaz]

Is this still an issue? If so, provide your server ID.

Your message will not cause it to be resolved sooner. Please head to #chat-en if you do not need help.

[brave topaz]

What do you mean?

[nocturne flax]

is the image part fixed or still broken?

[brave topaz]

Still broken. #status

[nocturne flax]

ight

[onyx valve]

Hello

Bot doesn’t work

I can’t add welcome message

@brave topaz

[oblique elbow]

Read #status

[onyx valve]

Got it thanks

[lilac condor]

Could you add functions to the starboard, such as an automatic reaction to the photo of a star and when it shows that there are more of them so that it also shows a picture, is something like that possible?

[opaque summit]

Hiya is it possible to change the pfp and name, I have set it but it's not changing?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[tulip karma]

I bought a Premium Tier 2 subscription but I can't invite my Pro bot to my server. Can you help me with this?

Every time I invite the bot, the basic, non-premium version joins

[tulip karma]

@sage flint can you check priv ?

[hollow shell]

Hello, I have a problem, the bot does not respond to any command and does not send greetings and logs, as if it had been suspended.v

[tulip karma]

@wind urchin or you ?

<@&675070424748654593> can someone help me with tier2 bug ?

[grand umbra]

hello i have a problem with the website, i have been blocked from the website and cant access the dashboard, any guidance?

also im on macbook

<@&675070424748654593>

[marble tusk]

Trying to add Probot to a group, wont let me select a server. Not having this issue with any other bot.

[fleet lodge]

Welcome image fixed?

[grand token]

hi

for some reason , i dont have the automod ( emoji spam ) enabled , but when someone spam emoji he get timeout

[olive rain]

Hello, does anyone know why the daily reward isn't working?

[ashen blaze]

Hey, the welcome message and photo isn't working for the channel. Why tho?

[brave topaz]

Nope

[brave topaz]

Did you read the error message?

[brave topaz]

Check out #status

[brave topaz]

How did you check ProBot is the one moderating users?

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
-# For more info, click here.

[brave topaz]

Can you send a screenshot of the issue?

[next elbow]

i understand everyone is hard at work trying to fix this issue, but please is there any update on the welcome message?🩷

it's been weeks LOL

[marble tusk]

It ended up working via mobile browser. But it wouldn't let me on pc

[nocturne flax]

hi

Has the welcome issue been resolved?

Or not?

[ebon tendon]

no

[nocturne flax]

On servers where welcome works

Why

[ebon tendon]

idk maybe for you it works

for me it doesnt but i already got another bot for it

[inland gull]

i got banned from the dashboard?

[drifting glacier]

is the bot down?

[brave topaz]

Wait for a while (~30-60 mins) before trying to access the site again if refreshing doesn't work.
-# For more info, click here.

[brave topaz]

If it’s offline on your server you just need to wait.

[brave topaz]

They’re probably using a plain message instead of a custom image.

[drifting glacier]

gotchu

[neat moss]

I'm trying to add the bot to my friend's discord and it's stating that I need to have the Manage Server role in order to do so. I did have the perm, but it wasn't working, so he even tranferred over ownership to me. I double checked and I have the proper perms for it to do so, but it's not allowing me to add it from the website. Any ideas what's going on? I can add a screenshot if needed

It's basically saying I don't have Manage Server permission in the server, even though I'm the actual server owner (currently). I tried kicking the bot and it's still doing it.

[weary osprey]

Has the welcome image issue been fixed?

[split needle]

that is just an information prompt to remind you that you need the permission in the server you want to add the bot to, not an error prompt. be clicking on the drop list to see if you see the server first

[split needle]

not yet. we will have it updated in #status

[weary osprey]

Got it, thanks

[neat moss]

It doesn't allow me to click the arrow I'll send a screenshot

@split needle ^^

It does that little cancel circle on the whole bar there

I go through the steps after that

And click Authorize

And it takes me back to the main home screen

"This server requires setup, Continue to discord" and has me go through the process again

[split needle]

can you try using https://probot.io/invite
I did not getting anything like you are

[neat moss]

It won't allow me

[split needle]

yea I get nothing like you are at all, even with a server where the bot is already in
perhaps it's an issue with discord oauth or an issue from our side that I can not really identify
selecting other server lets you add the bot in?

[neat moss]

This is what it's doing

I have other servers that it works in that I've added previously

And he also tried adding the bot to the server

[split needle]

yea seems like the bot already joined the server but could not recognize it somehow. this also happens with other servers with the bot previously working in them. I will have to ask developers about this
alternatively, you can try and find the bot in your server to kick it out and add it into the server again

also may I have your server id to better scale down the search for the cause?

[neat moss]

I have tried kicking the bot but I just ran a test and created a burner server and tried to add the bot to that server as well and it didn't work

[split needle]

yea seems like our problem then
I reach out to developers

[neat moss]

Thanks, I cna send you the server ID in a DM if you'd like, and I can keep the burner server up for the time being and provide that one as well, that way you have more than one case example

[nocturne flax]

i need help with reaction roles

can someone help me

<@&675070424748654593>

[nocturne flax]

when i try to add someone and he joins it wont send for some reason. can someone help me? <@&675070424748654593>

[brave topaz]

#status

[brave topaz]

I would elaborate instead of pinging the support role, since you just said "I need help"

[nocturne flax]

i said i need help i don’t know how to do reaction roles

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[native siren]

Are you guys ever going to fix the welcome & goodbye? It has been broken now for 17 days...

[fervent shoal]

I have an issue with Probot levelling system that I'm a bit stumped on.

It's giving users two reward roles, even though I've enabled the "remove with higher reward"

Tons and tons of users now have two roles, like tier 5 and tier 2

[slow horizon]

i've encountered an unusual problem: a bot decided not to come online on my server anymore.
the point is that i just added the bot to my server as usual, and started configuring it. at one point it went offline, and i thought it was some kind of problem with the bot... but it turned out that the bot was working successfully on any other server except mine. this is the first time i've encountered this, to be honest.

on the dashboard specifically with this server i constantly have "This server requires setup", despite the fact that i have repeated this setup several times.

i recreated the server using the template, but the point is that the information remains in the embed messages on the dashboard specifically on this server, and i would like to be able to access it.

p.s. both bots are tagged ProBot ✨#5803

[hasty plaza]

I cannot change anything because I require setup

[halcyon shore]

^ Me too and Bot is showing as offline...

[eternal notch]

Help

[raven kelp]

is the probot site down ?

[eternal notch]

<@&675070424748654593>

[austere portal]

The bot has been offline on my server since October 30, though it’s working fine and staying online as usual for other servers. I tried kicking and reinviting it a few times, but that didn’t help. On the first attempt, the dashboard displayed, 'The server requires setup.' I repeated the setup, and after refreshing, the settings appeared as normal. Since the bot appears offline, the levelling system and commands haven’t been working either. Is there a way to fix this, or could something specific to my server be causing the issue?

[slow horizon]

same problem

[digital belfry]

I also have the same problem. The bot is offline at our server (Server-ID: 1262374430441472120) since then.

[light elbow]

.

.

wwht is happening?

[digital belfry]

I tried to kick and reinvite the bot. That also not works. I definitly have the rights to do that

[graceful chasm]

hi

[ember summit]

why when i unban a member then i refresh the link but he cant join again, the probot said hes not in the ban list anymore

[glacial sparrow]

same thing

probot came offline for my server, support, please check id: 1156576116920811540

<@&675070424748654593>

[brave topaz]

Developers have been notified @glacial sparrow @digital belfry @slow horizon @austere portal @halcyon shore @hasty plaza

[brave topaz]

Still an issue?

[glacial sparrow]

thanks!

[brave topaz]

That would be something on Discord's end, we cannot help you.

[brave topaz]

Do you need help?

[brave topaz]

?

[brave topaz]

Can you elaborate?

[brave topaz]

Is ProBot offline on your server?

[eternal notch]

Ya

[low gulch]

Hi there I have a problem with probot I can't get to dashboard to work with it, and probot is not working based of the past script.

[brave topaz]

Provide your server ID.

[brave topaz]

Is it offline? If so, provide your server ID.

[low gulch]

1134623445183905925

[austere portal]

thanks and if u need server id it’s 1159108169189044234

[topaz girder]

help pls

[fervent creek]

Hello!
In my server, I tried to add bot to create welcome banner. I have added the bot, but I don't understand how I can activate It for the welcome banner.
What should I do?
<@&675070424748654593>

[nocturne flax]

#status

[eternal notch]

1276511572516147212

[scenic garden]

need help with the probot. Whenever anyone join the server it doesnt welcome them or send a welcome message

[brave topaz]

Known issue.

[twin goblet]

Hi, can someone please tell me why my probot does not show the status, playing/help. I have had the bot for a while now

[brave topaz]

Can you send a screenshot?

[brave topaz]

#status

[brave topaz]

Does it work correctly? If so, there's nothing to be worried about.

[twin goblet]

everything works fine. I would just like it to display the help status like all the other bots

[scenic garden]

✅

[unkempt pine]

probot down?

the bot says online, but i can't even see the bot with a high role and admin

<@&675070424748654593>

[gray elk]

ProBot is offline on my server and I can't log into dashboard on this server specifically.
Server ID: 1202711906964480081

[hasty plaza]

help me, y'all just ignore me ID: 1191430988136452147

[topaz garnet]

Hello. Maybe I did something wrong, but I ran into the following problem - on one of the servers I control, ProBot refuses to work. It works flawlessly on the other two. I tried to kick it out, restart it and reconnect it - it didn't help. I will attach screenshots from the site, maybe there are those who have encountered this problem, tell me some solution.
Server ID: 1272870274064322580

[brave topaz]

Developers have been notified. You just need to be patient.

[opaque aspen]

Is there a way to add credits to someone’s balance

Or a reoccurring balance add feature

[sage flint]

No

[soft ice]

i need help the welcome thing does not wort is there any problem

[nocturne flax]

<@&675070424748654593>

[sage flint]

#status message

[blissful sphinx]

hey! can somebody help?
im doin an embed, but i cant put gif here

[cloud ivy]

I'm suck on "Server requires setup", I authorise it to my discord but then after doing that it just goes back to the "Server requires setup" page.

[astral jolt]

Welcome to him a month, why all this?

ط

[turbid quartz]

Does VIP avatar Supports GIFs ?

[brave topaz]

What's your main language?

#status

[brave topaz]

Is ProBot offline on your server?

[cloud ivy]

no

[mental valve]

its broken

Can anybody fix the welcome message of probot?

[fleet lodge]

welcome fixed ?

[nocturne flax]

nope

[blissful sphinx]

can't put gif into embed

[oblique elbow]

Show me pls what you already set

[nocturne flax]

Is the welcomer still down currently?

[hard oracle]

Is the welcome nessge fixed

[nocturne flax]

<@&675070424748654593>

Oh

[nocturne flax]

Btw it's In #status I just noticed

[grand token]

keeps pmming them and me

[jaunty portal]

I have a support question - do I ask here?

<@&675070424748654593> - If an admin in our server had the probot account and left the discord, am I able to purchase probot and take it over? or is our discord gonna suffer?

[random bison]

<@&675070424748654593>
hello, is Welcome messages broken in Probot ? i did the setup and all but it's just not sending the message anywhere, nor the picture is there's anything i should do ?

oh nvm i just saw the #status ty

[fresh jay]

I'm using leveling system but it's not giving role
it's just send message to the text leveling up channel

it cannot have other role by reaction roles in the same time?

[fresh jay]

I have set the bot role below only the admin role so it's making no sense...

[unkempt pine]

probot is not working in the server

[slow horizon]

yup.
server id: 1296584142980386826

[fervent creek]

Hello! I have added the bot to my server, but I can't figure out how to make it make welcome banners. Can you help me? Thanks <@&675070424748654593>

[balmy shuttle]

Hi, why has my server stopped sending welcome messages? I’ve removed and re-added the bot, but it’s still not working. <@&675070424748654593>

[turbid quartz]

<@&675070424748654593>

[balmy shuttle]

After disabling the image posting option, the welcome messages are working fine again. What could have caused the issue with posting images? I didn’t have any problems with it before.

[tough zenith]

I want to use some emoji of my server in the response but they will display as text name, not the emoji picture. How can I make the emoji shown as picture?

[vague roost]

Hey, sorry but
1: the /rank picture is buggy since 4 Days or so
2: The variable [user.username] in the XP-module is not working correctly
3: in the picture is in the /top command a 5 second message destroy timer enabled, but the message does not destroy after 5 seconds....
4: The Bot has much downtime or difunctions in the Panel and sometimes the Application does not respond to commands if the panel say setup on server, but the bot is already configured, after some time point 4 fixes itself however
I would be happy for an reply to my points, because my Owner is looking for another Bot with same functionalities, because of alle that problems and I don't want to export all Data from Probot to another Bot or replace the Probot

[solemn pecan]

Hello. The bot has been added to the server, but it has not been online for the second day. What could be the problem?
Everything worked until the fourth of November.

[mild merlin]

my probot sais it should be in a higher role position while my probot has admin and the role is in the highest of the list

[solid fractal]

Hello, i can't save the changes

[oblique elbow]

Whoever has discord admin perms can manage the bot dashboard!

@fervent creek @balmy shuttle
Read the #status pls

[oblique elbow]

For this you have to use the discord markdown -> <:emojiname:emojiID>

[oblique elbow]

Deutsch im #support-int bitte!

[oblique elbow]

If you haven’t set a lot you can kick it clear ur cache and cookies and reinvite it.
If not send your serverID pls

[oblique elbow]

Pls show uncut images! We need more details.

[oblique elbow]

Twitch module doesn't accept new setups at the moment, sorry.

[spring jacinth]

When the problem with the image in welcome/goodbye will be solved? @oblique elbow

[abstract mauve]

Hello.
Probot in a discord server I help run isn't working well. It is offline, and for a bit I couldn't send embeds or anything with it. Now, I'm able to send embeds, however, when I try to use the self-assignable roles, the roles I just made will not show up on the selection.
I tried reloading, changing channel names and role names, tried what I could, so now I am here.
Please help. <@&675070424748654593>

Thank you.

[mild merlin]

Ok

here are the uncut images

[brave topaz]

#status

[brave topaz]

No ETA. You can stay updated at #status

[oblique elbow]

How is the status now? Is the bot off or online in the memberlist?

[spring jacinth]

Ok ty

[brave topaz]

Of course.

[oblique elbow]

Ok 👍 fine
Does the bot giving the level roles when it sends the levelup message?

[abstract mauve]

Its offline in the offline section.

[mild merlin]

no it doesnt even send a message when someone levels up

[oblique elbow]

Ok send the server ID pls

[abstract mauve]

1299780637892415528

[abstract mauve]

Is that all?

[solemn pecan]

Kicking the bot from the server did not help. ID 528992452913397773

[azure flower]

can any help me to fix my bug when some join i not saw it in my welcome

[topaz garnet]

Hello. Maybe I did something wrong, but I ran into the following problem - on one of the servers I control, ProBot refuses to work. It works flawlessly on the other two. I tried to kick it out, restart it and reconnect it - it didn't help. I will attach screenshots from the site, maybe there are those who have encountered this problem, tell me some solution.
Server ID: 1272870274064322580

[oblique elbow]

@abstract mauve @solemn pecan @topaz garnet
We have forwarded it already and we have to wait.
You will see that the bot will go online on your server when it’s fixed.

[oblique elbow]

#status

[topaz garnet]

Thx

[fervent creek]

Okay

[abstract mauve]

Alright. Thank you!

[azure abyss]

Is commercial use of probot permitted? <@&675070424748654593>

[azure flower]

when is it fixed

[oblique elbow]

Read our ToS pls -> https://probot.io/terms-of-use

[brave topaz]

We don't have an ETA.

[uneven cloak]

can i do something the mute function so when i mute someone it's tells that person that he has been muted for that reason and and how much time has it been muted?

<@&675070424748654593>

[vague roost]

Why? My Image and my Text are in English, I don't know what the problem is.

[azure abyss]

I don't know where it is listed.

[mild merlin]

I am still having the issue

[thick steeple]

How do I get the bot to say welcome to my members in my discord server

[fringe summit]

I do nothing i swear i do nothing and get ban why?? <@&675070424748654593>

[brave topaz]

What do you mean?

[brave topaz]

https://docs.probot.io/docs/modules/welcome
Check #status btw

[fringe summit]

I got blocked by probot and i do nothing

My server now die

Pro bot is offline in my server

@brave topaz

[brave topaz]

If ProBot is offline on your server you just need to wait. Some clusters are down and we're working on it.

[fringe summit]

Nah i got blocked by probot

And welcome doesn't work

[brave topaz]

Send a screenshot of that.

And read #status

[nocturne flax]

is the image done

guys

is the welcome image

fixed

??

[unkempt pine]

no

probot is offline

<@&675070424748654593>

[brave topaz]

Aware, we've gotten it reported.

[unkempt pine]

ok

[brave topaz]

#status

[nocturne flax]

BRUH

BRO

ITS BEEN

2 WEEKS

[brave topaz]

And I cannot do anything about it. Head to #chat-en if you don't need help, thanks.

[mental salmon]

Probot stopped working after I enabled community server + discord onboarding settings. Can someone help me with this?

[ocean mauve]

I can't get the Image welcome to work. Anyone with same issue?

[brave topaz]

#status

[oak tide]

can't get dashboard to load at all

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[low gulch]

is there any news on the problem?

[brave topaz]

Nope

[cobalt sable]

Hello. Probot dashboard does not work, and the probot is offline on the server. When I go to the dashboard, it says this server requires setup. Please tell me how to solve this problem?

[safe snow]

I don't see the control panel to set up the bot

[candid cosmos]

<@&675070424748654593> Having issues with the bot,

1. I turned off the welcome image, but now when someone joins the welcome message doesn't appear
2. when i go on the website it's telling me requires setup and it's online and already set up.
3. I can go on the other ones and it's fine, just not on all three servers.

[jade rover]

I have had probot on my server for over a year at least, all of a sudden it started using old settings. When i try to log into the dashboard i get this now, instead of being able to access my server dashboard:

and trying to click it and give it authorization again does nothing but bring me back to this screen

[candid cosmos]

Now the welcome message shows up. seems like a delay

[brave topaz]

@jade rover @cobalt sable we've gotten it reported.

[brave topaz]

What do you mean?

[cobalt sable]

he means the same problem that we have

is it with everyone?

[brave topaz]

With some servers.

[cobalt sable]

any solutions?

[brave topaz]

Just wait.

[candid cosmos]

it's working for me now

[cobalt sable]

ETA?

[brave topaz]

Nope.

[jade rover]

I also have a secondary issue where it will randomly use my old level up message that was changed months ago, thought it was a one off the other day but its happened again twice

[split pumice]

hi, how can i invite the premium bot?

[willow onyx]

anyone else having issues with the onjoin messages ? Mine suddenly stopped welcoming new members after working for yrs. Have had 59 new members that did not get a welcome message in the past 30 days

[vital jewel]

Hi , I can't add twitch channel on panel it's normal ?

[hollow yew]

hello! We have a channel that's supposed to be visible and readable but locked for chatting until members reach lvl 5 but lately it is letting everyone post, even newcomers. Any advice?

[fiery turtle]

Im also having a problem with the welcome part of the bot, its completely stopped working and does not welcome people anymore?

[tidal flare]

Hi, it seems like you don't have premium, so you can't.

[tidal flare]

Yes, this is a known issue with the image, you can disable the welcome image and it will work.

[tidal flare]

Hi, this is under maintenance.

[tidal flare]

Hi! Make sure voice and text leveling system are both enabled.

[tidal flare]

Still, this feature is currently not working when an image comes with the welcome message. Developers will try their best to upload a fix as soon as possible.

[tidal flare]

To let me assist you in French next time, ask for help in french here #support-int

[willow onyx]

thanks

[tidal flare]

no problem.

[hollow yew]

will do, thank you!

[tidal flare]

no problem!

[wheat skiff]

How to only delete the voice channel xp but don’t delete the text channel xp?

[safe snow]

But has the welcome problem been solved???

[mental salmon]

Yes I thought it was only me! 😭

[mild merlin]

I removed the bot and added it back and I still have the problem

[brave topaz]

@mental salmon @safe snow read #status

[split pumice]

i did purchase the subscription (premium 2) but its not active yet in my account

[vital jewel]

You have a date ? Or not ?

[marble hornet]

Hello I'm facing an error where members can't wait use profile command in my server
The bot has all necessary permissions

[austere portal]

the bot was offline for a week and its online today for few hours but it went offline again <@&675070424748654593>

seems like its not stable, it went online and offline

[proven cradle]

Welcome has been out for almost 3 weeks, any updates on when its coming back on?

Its a shame having to switch when its a top tier bot for discord overall

Or they just have it working with the paid version?

[raw forge]

What's happening with this bot?? I thought it was good!!

It's really a shame

<@&675070424748654593>

[low bloom]

hello i wanna to know why image welcome messages doesn`t work

when i click save changes it doesn`t appear on the channel

i suppose to have a premium version or it`s just a bug?

i can wait 👍 <@&675070424748654593>

[queen yoke]

<@&675070424748654593>

[tidal pollen]

how about release an api

[stark bane]

Welcome still down?

[full mural]

Hello, I got a problem with leveling system. When I try to set level myself nothing happens - no level given and no role added. It just asks for confirmation if I want to set level. I have created two channels: one for notifications and one for doing commands. Also, no bot messages are sent to notifications channel. The bot is above the roles it needs to give. All permissions to the bot seems to be given. Can someone help me out?

[frozen bear]

Hello

I’m black list

Wallah I’m not sell creidt

<@&675070424748654593>

[brave topaz]

Reasons that may lead to your account being blacklisted:

• Spam on servers
• Selling credits/reputation for (real money, convertible cryptocurrencies, phone balance)
• Posting ads to sell credits/reputation for someone else can also blacklist your account
• Creating a reward system for invitations using credits
• Being in suspicious servers (spam servers)
• Using a bot or its name to promote external bots

You can appeal by sending a DM to @surreal jetty

[brave topaz]

#status

[brave topaz]

Feel free to suggest it in #1234622065810739291

[brave topaz]

#status

[brave topaz]

Can you elaborate instead of pinging the support role?

[tiny granite]

Hello, I have a problem with the welcome ROM. It is not activated. I want to do it. How do I want the answer as quickly as possible? My appreciation to you.

[brave topaz]

What's your main language?

[sick bone]

#support-ar message

[raw forge]

Yes, I am hearing a lot of complains about this bot, and it makes me concerned because it's in my server for a while, I've heard good reviews about it until it started not to work anymore. It really makes me upset considering this bot has a lot of future ahead of it. I am waiting 3 weeks for the welcome message, that I was really satisfied from, and now I needed to get another bot in order for it to work again. I really hope things will be fixed soon, or I might unfortunately have to remove the bot from my server because now it's useless, I thank you for your time.

[low bloom]

Thanks 👍

[full mural]

#support-en messageI hope support will help me out before I find the problem and fix it myself...

[primal olive]

Hey guys!

I am facing a problem with ProBot regarding the Welcome message on my server.
I've already placed the bot as Admin on the server, but the welcome message I configured still doesn't work. Can you help me?

The second image is how it was working

[alpine lagoon]

Hey guys!

[alpine lagoon]

I have a same problem

[primal olive]

😦

[brave topaz]

@primal olive @alpine lagoon read #status

[alpine lagoon]

Thank you!

[next coral]

‏?To reset member levels

[fringe summit]

𝗜 𝗴𝗼𝘁 𝘂𝗻𝗯𝗹𝗼𝗰𝗸𝗲𝗱 𝘁𝗵𝘅 𝗮𝗻𝗱 𝗯𝗼𝘁 𝗶𝘀 𝗻𝗼𝘄 𝗼𝗻𝗹𝗶𝗻𝗲

[split pumice]

why my account not active yet ! been more than 12 hours.

[nocturne flax]

🇺🇸 | Hello @cinder aspen,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Logs ) further assistance request

[bleak raptor]

Hello, the bot are not working good in my server now

and when I type any commend, he not do the commend

[hard jetty]

!record

[long marsh]

I was just curious what's the cmnd for checking the leaderboard for xp?

[nocturne flax]

🇺🇸 | Hello @modern kelp,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Server Settings ) further assistance request

[modern kelp]

My probot still isn't up

[nocturne flax]

🇺🇸 | Hello @grave dock,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Commands ) further assistance request

[upper kettle]

Is the welcome image issue fixed yet?

[nocturne flax]

@cinder aspen @modern kelp @grave dock

How can I assist today?

[nocturne flax]

Nope

[upper kettle]

lol

[urban relic]

Hello

@nocturne flax

[brave topaz]

Do not ping for support please.

[urban relic]

can i move the Rank up ?

[brave topaz]

Head to #support-ar

[urban relic]

There are not here

[hollow flax]

my bot does not send welcome or goodbye messages but i got all settings right ig

goodbye is working and welcomen not...

[fickle reef]

#status

[turbid quartz]

Does VIP avatar Supports GIFs ? <@&675070424748654593>

[sage flint]

Not yet

[visual yarrow]

Hi I have added probot in my server
My issue is that it is not sending notifications in the welcome channel anymore .
I remember that I had changed some permissions and channel settings but I cannot figure it out now .
I tried kicking the bot several times and inviting it back but it still didnt work and as of now it is still not working.
I would really like if someone can help me in a detailed procedure .
Thank you.

[turbid quartz]

#status

[nocturne flax]

Read channel topic please

[turbid quartz]

Done!

[snow aurora]

Hello!

Is the welcome massage still an issue

?

[gritty geyser]

i do think so, yes

they probably would update the #status message message here if it would be up again...

[tame rampart]

<@&675070424748654593>

is admins sleep?

[brave topaz]

Stop pinging the support role and state your issue/ask your question instead @tame rampart

[tame rampart]

i did it alredy but my problem not there

[cursive sedge]

Hello, do you know why the bot no longer send the logs?

[tame rampart]

cheek dm boy

[tame rampart]

do ur job

[full mural]

Yeah guys... I wrote about the issue. How long does it take for you to get back?

[brave topaz]

1. Head to #support-ar if you need ProBot support.
2. I'm a volunteer, this isn't my job.

[tame rampart]

99h

[tame rampart]

i dont need

im just

mean my problem is not like what you think

[cursive sedge]

Hello, do you know why the bot no longer send the logs?

[full mural]

That long...

[tame rampart]

i did role probot up than me on my srv and i cant doing thing

[tame rampart]

ahhhh you need to wait xdd

[tame rampart]

do you understand ??

my server has a lot people and i need to do something im not normal guy

im youtuber

[cursive sedge]

Hello, do you know why the bot no longer send the logs?

[dense solar]

hello I am having problumes with probot it was working then i changed the welcome picture and know its not working at all

[cursive sedge]

#status

[fluid kraken]

i cant get the welcomer & auto tole to work for my discord can someone help

[fluid kraken]

<@&424428808951824406> [English] i cant get the welcomer & auto tole to work for my discord can someone help

[oblique elbow]

#status

[oblique elbow]

Which logs, share more details pls

[fluid kraken]

@oblique elbow 1015823463648346132 this is my server id & im sure what goin on with it

[oblique elbow]

What should I do with? What’s happening?

[fluid kraken]

@oblique elbow i have the bot setup to my welcome channel but it doesn't welcome or give roles

[nocturne flax]

🇺🇸 | Hello @stable solstice,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Self-Assignable Roles ) further assistance request

[sage flint]

#status message

[stable grail]

whats the command for that

[fluid kraken]

@stable grail i went through the site to set it up but its not working

[stable grail]

ho alr

[warm hatch]

how start music

wha't command ?

[nocturne flax]

🇺🇸 | Hello @atomic pine,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Premium & Payment Issues ) further assistance request

[atomic pine]

Hey my premium bot is gone from my server and probot dashboard. I still have 1 month and 2 weeks remaining. What happened?

[nocturne flax]

he any one who if the hello massege still not work for the bot ?

@nocturne flax

[nimble topaz]

О

[nocturne flax]

is the bot still down?

[crimson beacon]

Welcomer issue still not working..

[brave topaz]

@nocturne flax @crimson beacon check out #status

[brave topaz]

Did you need help?

[brave topaz]

Is it offline on your server?

[crimson beacon]

Okay, thank u so much Brother..

[brave topaz]

Np.

[brave topaz]

ProBot doesn't have a music system.

[calm musk]

hello, I just added probot to my server last night, i went to sleep and upon trying to access the website again ive recieved a notice from cloudfare that ive been blocked from accessing the website, i reloaded thinking it was an error and now im just stuck in a constant loading page

i could still access the support button at the top of the page which led me here

what i see now trying to access probot

[nocturne flax]

yeah

[nocturne flax]

bro i m going to get crazy

PLEASE HELP!

BROO THE WELOCME IS BROKEN

AND ALL THAT TIME
BRUHHHHH

😭😭😭

[brave topaz]

Read #status

Stop spamming.

[nocturne flax]

bRUH iREAD IT

[cursive sedge]

The discord logs, for deleting messages, edit messages

[eager berry]

Too many ping requests from this ip cant go on the site anymore

[oblique elbow]

Go to the discord channel where they should get send > channel settings > integrations and show me which webhooks are displayed

[fringe summit]

@brave topaz <@&675070424748654593>

[tidal flare]

Hi, try to access on a pc

[fringe summit]

K , but I have laptop

[tidal flare]

this will work

[fringe summit]

Ok

[fringe summit]

It's work thx

[tidal flare]

no problem

[red crater]

hi .why welcome system is not working?

When someone enters my server, it doesn't say anything

[tidal flare]

hi, it does not work when an image is attached to it. You can remove the image to make it work again.

[red crater]

Will this problem be fixed?

[tidal flare]

Will be fixed ASAP

[nocturne flax]

is the welcomer fixed yet?

so?

is it fixed??

[modern spade]

Does voting for probot in top.gg still can give me credits?

[nocturne flax]

@coral narwhal

is welcomer fixed yet?

[coral narwhal]

Unfortunately, the issue is ongoing, and our teams are working to resolve it as soon as possible.

[modern spade]

@coral narwhal

[coral narwhal]

No, voting for ProBot on top.gg doesn't give credits.

[rough fulcrum]

Hey, how do I give myself points in Top?

[modern spade]

How do i earn credits? beside the daily thing

[atomic pine]

I still need help with this please

[brave topaz]

There's no other way.

[brave topaz]

/setxp

[long geyser]

how to ping role using autoresponder ??

[brave topaz]

<@&RoleID>

[long geyser]

bet

[long geyser]

how much auto respond can this system makes ?

[brave topaz]

I don't think there's a limit.

[long geyser]

wow

[crude scroll]

Hello

I have a problem with the welcome feature

[tough zenith]

Am I making it right...?

[oblique elbow]

No after the second : you should put in the emojiID
Activate the developer mode in your private settings > advanced
Then you can get the IDs from the emoji by rightclicking on it.

Btw is this vietnamese? I can contact our viet mate for you!

[oblique elbow]

#status
And read pinned messages here

[ocean ruin]

Hello, not sure if I can get help here with this issue, but I'm new to using Probot and I'm in the process of making a community server for a group of mines, meaning I've been using the dashboard a lot and making a whole bunch of changes, and I was temporarily banned from the website for some reasons (you are being limited) and wanted to know if there was like a limit to using the website or something of that sort. <@&675070424748654593>

[nocturne flax]

#status

[modern kelp]

mb

my probot

hasn't been up for days

a waek now

and it won't turn on

[tidal lintel]

doesnt show code why ?

i tried resending 3 times already

[modern kelp]

finaly it back up

[supple cloak]

when da hell will they fix welcome issue

[nocturne flax]

🇺🇸 | Hello @supple cloak,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Welcome & Goodbye ) further assistance request

[fluid kraken]

<@&675070424748654593> Any update on the welcomer & auto roles? are they working now?

[digital idol]

when you will fix welcome issue

[vital mango]

Is there a way to Post an embed by using the auto responder?

or at least a command to post an embed

[sweet hatch]

Welcome is gone...😭

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[long geyser]

so i am using the auto block links but i am using the ticket tool system but its blocking the persons from sending links in the ticket

how could i prevent that

<@&675070424748654593>

[broken wedge]

How I use this for the welcome thing

[tidal lintel]

<@&675070424748654593> Any help?

[tidal flare]

Hi, this happens when you navigate too fast for the web. Try access the website with another browser, if the issue happens on phone, try to access on pc or laptop, and use a VPN if the issue persist.

[tidal flare]

Hi, this is a general issue and we are sorry about that. You can still try kicking the bot and reinviting them.

[tidal flare]

Hi, have you check on the other mail box?

[tidal flare]

the welcome issue occurs when an image is attached to it. You can remove the image. Developers are trying their best to fix that, thanks for your patience.

[tidal flare]

Welcome issue is still here, but works without an image only for the moment, should be fixed soon.

[tidal flare]

Like I said on top of this message, this should be fixed soon.

[tidal flare]

Since tickets channel are temporary, ProBot can't make an exception for this channel unless you manually add this channel as an exception in the Dashboard.

[tidal flare]

The welcomer only works when no image is attached to the welcome message at the moment. Should be fixed soon.

[tidal lintel]

yes, but still no code

[tidal flare]

What is that code for?

[tidal lintel]

data transfer sir

[tidal flare]

I understand now, since I have never seen this issue before, I will talk to a colleague about that, thanks for your patience.

[urban plover]

Oh, i will just wait until issue is fixed because i do want the welcome message look cool with image

[tidal flare]

So I have news, this is unfortunately a general issue.

[tidal cliff]

Our welcome image is no longer posting in the defined channel. No settings have changed and the channel still exists it's just stopped working

[brave topaz]

Check out #status

[tidal lintel]

will it be fixed soon?

[tidal flare]

I don't have this information

[tidal lintel]

ok

[nocturne flax]

🇺🇸 | Hello @drowsy smelt,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Report ) further assistance request

[drowsy smelt]

sorry i was just trying 💀

[cold gorge]

wsat is this

[tiny granite]

There is something called translation

[cold gorge]

wdym

[cold gorge]

<@&675070424748654593>

[limpid turret]

why is it welcome messages and welcome images wont appear but leave messages do

[subtle gull]

dawg why am i blocked

i didn’t even do nun

[cold gorge]

lmao

[tiny granite]

I landed on the page, went back in, and it resolved easily

[subtle gull]

why it show my ip on that vro

i’m cooked

[nocturne flax]

🇺🇸 | Hello @sleek kestrel,

Thanks for reaching out! A support team member will be in touch shortly to assist with your (Mod Actions ) further assistance request

[leaden pendant]

When will the welcome channel be fixed?