support-en

[thorn rover]

1047527820336828466
1057142122240807002
1061630108110168084
1061630028036718624
1061626624665190410
1061626757737873418
1061629942523240478
1061630180919091290

the top one is the most important

[elder jasper]

can you try changing browsers?

[elder jasper]

got you

[thorn rover]

thank you kindly friend.

[sage forge]

@elder jasper same issue on different browser

i just put probot on my server and opened the dashboard one time and after that i wasnt able to open it again

[elder jasper]

Actually, you were temp banned so we won't need the IPv4, try on a VPN or reset your internet router @sage forge

[sage forge]

alright thank you boss

[late crystal]

is the emoji's pictures fixed for the assignable roles?

[fickle reef]

^^
<@&675070424748654593>

[native mason]

is the auto role working ?

[sage flint]

yea

[sage flint]

There was no issue with the emojis

[native mason]

mine isn't working

it's set up correctly tho

probot is above all roles

[sage flint]

Describe the problem please, and attach an image of your config if you can

[native mason]

when a member joins my server thay are not given the role that thay should be

[sage flint]

Do you have enabled rules screen?

[native mason]

no

[sage flint]

Aigh, may I get invite to your server then?

in DM's

[somber aspen]

fixed yet?

automod still iffy

[sage flint]

Can you elaborate please? There was no issues with the automod

[feral junco]

Question. I am trying to set up self assignable roles. For when people read the rules they select I agree button and it gives them the role I've filled in my side on the probot.io and I orignally had a button made with a pre set embed message and it didnt add the role so i removed the button and tried to redo the self assigned and its not adding a button.

what am i doing wrong

[sage flint]

Nothing, there's an ongoing issue causing buttons and select menus wont attach to the message, for now you need to use classic reactions.
The fix is already done, but still waiting to be deployed into the bot, so it should be available again soon.

[solid kraken]

How do I make the bot do this it gives the roles to the members in the server when they put in a command like this ?clan ?Village you know like examples

[elder jasper]

this feature is not avaible on probot

[solid kraken]

Yes it is it's auto response

[sage flint]

Auto responder does not support assigning roles, it can only send messages

[solid kraken]

So when a person does ?Team and does that it gives them a role

[elder jasper]

as Blacku said, auto responder does not support assigning roles. So, when someone uses "?team", it can only respond to that message with something; it cannot assign roles to the person who wrote the message.

[solid kraken]

Can you guys make it a thing where it auto respond and assign roles too?

[elder jasper]

you may suggest this feature through #1234622065810739291

[feral junco]

Thank you switching it to a classic reaction worked. I hope the button is available soon as i like the look a little better

[late crystal]

there was it was the image for the emoji,the image wasnt showing

[bleak inlet]

.

[elder jasper]

can you show me your configuration of it?

[elder jasper]

yes how can I help you

[bleak inlet]

tanks

[late crystal]

whats configuration?

[elder jasper]

a screenshot of your self-assignable roles configuration (settings)

[late crystal]

this is what im talking about

i kno the bot has the perms for it coz its worked before

[elder jasper]

Everything is working fine on my side. Can you try a different browser and let me know if you are still facing the same issue?

[late crystal]

i can try

[late crystal]

it works in bing apparently

well kinda

okie now the websites not working

[elder jasper]

"Apparently, it's because not all emojis are compatible with some browsers

[late crystal]

oh okie

[elder jasper]

Are you getting any error message tho?

[late crystal]

yea the too many requests from this ip one

[elder jasper]

Try to access the dashboard after 5-10 minutes, if it's still not working reset your internet router/use a VPN

[late crystal]

its okie ill just try i again tomorrow, gotta head to sleep

thx for ur tho

[elder jasper]

Good night, you're welcome

[glad cove]

I can’t receive my credits

[brittle turret]

Hi! I have a question about the dashboard

I recently added probot to one of my servers and when I try to view my server dashboard it says that "this server requires setup"

very confused and I need to make more reaction roles 😭

[abstract rune]

the slash command doesnt work

[brittle turret]

?

confused

I tried to look at my dashboard for the server I made and it won't let me view it

[abstract rune]

ER

dms

[abstract rune]

check dmsss

[thick cedar]

Heyy, so this isn't the first time I've had the issue but probot's kinda busted right now, I invited the bot to my server for setup through the dashboard, and it keeps sending me in a loop of "Authorizing" it (saying it requires setup) only to not work whatsoever and repeat the message. I checked it's permissions and have re-invited it as well.

[abstract rune]

it resets v:

[brittle turret]

alright tysm

will i have to redo the self roles I already have?

[prime thicket]

heya idk why but the bot doesn't welcome ppl anymore and when i checked the comands it said that this server needs support and a button to go to discord

oh no nvm

it did it rn

[haughty chasm]

uh probot is not working for me

i tried reinviting him, but it aint working either

i dont know what to do

[haughty chasm]

has it worked for you?

[brave topaz]

Daily is temporary disabled

[brave topaz]

You'll have to wait for it to wake up on its own. Sorry for the inconvenience

[brave topaz]

No?

[haughty chasm]

ugh, is there nothing i can do about it?

[brave topaz]

What's your server ID? Can you confirm if ProBot is still offline?

[brave topaz]

Is ProBot offline on your server?

[haughty chasm]

1205834403897675857

[brave topaz]

Alright, I'm escalating this to the development team.

[keen pond]

hey does anyone know if starboard is working mine isn’t

[brave topaz]

Hi there. Is ProBot online on your server?

[haughty chasm]

most of the other servers i checked ProBot is on

[brave topaz]

It seems that there are some issues on our end that are causing ProBot to be offline on some servers and not on others, the developers are already working on it.

[haughty chasm]

even in one of the template servers i have

[haughty chasm]

alrighty tysm

ty devs and Dyn* for ur time and help

[brave topaz]

Np, have a good one!

[haughty chasm]

[haughty chasm]

can u please ping me in case of any changes?

[keen pond]

yeah

[blissful ore]

why probot is offline?

[haughty chasm]

well for me it fixed itself

[haughty chasm]

should be fixing itself as Dumidless said there

just give it a bit of time

[blissful ore]

i set up server already

[native mason]

okey now the bot is offline

[blissful ore]

yes

[haughty chasm]

took mine an hour ish to come back online

[haughty chasm]

give it time

[haughty chasm]

mine said the same thing

[native mason]

people have fixed theirs tho so do I need to do anything

[real drift]

why is probot offline

think a shard must have an issue or something lol

because if its only some servers then its just unlucky im on that shard

[frosty eagle]

Hi, Probot is down on my server

[elder jasper]

Some shards are down which caused the bot to be offline in some servers, we're recovering soon @frosty eagle @real drift @native mason @blissful ore

[frosty eagle]

Good thx

[faint yew]

please

[elder jasper]

Try these solutions and let me know if the issue proceeds to happen:

Reset your internet router
Change browsers
Use a VPN

[faint yew]

it still doesn't work

french moi

[elder jasper]

DM me your IPv4 address and I'll report it to the devs

[faint yew]

what is IPv4

french me*

[elder jasper]

You can find it by clicking on this link https://whatismyipaddress.com/, just copy the IPv4 and send it to my direct messages. Please do not share it publicly

[elder jasper]

French -> #support-int

[blissful ore]

[maiden grove]

why my ProBot is offline?

[elder jasper]

@maiden grove

[maiden grove]

thank you,have a nice day

[elder jasper]

you're welcome

[spice otter]

why cant i upload images to my embedded messages??

[elder jasper]

Whats the extension, size of the image

[elder jasper]

It's because of it's size

[spice otter]

ohh okay thanks

[elder jasper]

you're welcome

[shadow nest]

Is there a problem with probot as it is showing offline in my server?

[elder jasper]

Some shards are down which caused the bot to be offline in some servers, we're recovering soon

[frosty eagle]

Je parle francais si je peu aider / I speak French if I can help

[shadow nest]

Thanks

[faint yew]

j'ai peur punaise ya une énorme araigner dans ma chambre je suis en france ouuu

[elder jasper]

you're welcome

both of you can head to #chat-int, this channel is only for probot related concerns @faint yew @frosty eagle

[frosty eagle]

Int is Italian, but thx I'm here because my Probot is down, so I dont have my logs, and I need it 😛

[elder jasper]

we're sorry for any inconveniences caused by this issue, as I said before we're recovering as soon as possible. will you please pass me your server ID? @frosty eagle

[faint yew]

sorry

[faint yew]

MP my IPv4

[frosty eagle]

508799976911011841

[elder jasper]

reported

[elder jasper]

👌

[faint yew]

what to do now

[elder jasper]

just wait, I already reported it to the developers

[faint yew]

👌

[craggy geyser]

Hello the bot is offline and the commands no longer work on my server, I already had the case several days ago now.

The problem was resolved after I sent the ID of my server and the version of the bot I am using so that support could report them to the developers.

Here is my server ID: 1129406111557107742

I use the public version.

[elder jasper]

Some shards are down which caused the bot to be offline in some servers, we're recovering soon

[craggy geyser]

Thanks 🫶

[elder jasper]

you're welcome

[distant pollen]

@elder jasper

Why bot offline

[elder jasper]

Some shards are down which caused the bot to be offline in some servers, we're recovering soon

[distant pollen]

Ig announce it in announcement

[elder jasper]

we'll see

[untold sleet]

Hi to everyone!

Can you remember me how to activate self-assignable role with ProBot?

[nocturne flax]

<@&675070424748654593> Please help me buy the premium package

[livid hearth]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

you can’t use this module for now there’s a maintenance, developers working on it

[livid hearth]

hey, may you provide some screenshots when you try to buy the premium subscription

[nocturne flax]

wait...

[untold sleet]

Oh ok, thank you

[nocturne flax]

Am I filling in this section correctly? I'm not sure what the area code is

[grim valley]

Why Probot is offline? Please help me

[heady gazelle]

Why offline Probot? help please

[vestal fossil]

c

[timid laurel]

Hi, uh this is doing this again, what do I do?

[livid hearth]

can't understand this language on the pic if you want to get support with that language ahead to #support-int so @split needle can help you

[livid hearth]

may i have the server ID please

[livid hearth]

hey, is the bot offline on your server ?

[timid laurel]

Yes

[livid hearth]

may you send me your server ID please

[timid laurel]

dms

[livid hearth]

sure

[sterile bear]

Hello, does probot work correctly for you?

[heady gazelle]

where to find?

[elder jasper]

Some shards are down which caused the bot to be offline in some servers, we're recovering soon

[livid hearth]

right click one the server name then copy ID

[heady gazelle]

ohh ok

[livid hearth]

reported! thank you

[sterile bear]

Thanks a lot
I hope it doesn't last too long

[elder jasper]

it wont, have a great day

[heady gazelle]

why problem?

[livid hearth]

known issue, reported to our dev's, we are working for a fix

[heady gazelle]

ok

[grim valley]

Can someone help me?

[native mason]

the bot is offline for me

[nocturne flax]

Are the self assignable roles fixed yet

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[livid hearth]

@grim valley @native mason may i have your servrer's ID

[livid hearth]

not yet!

[nocturne flax]

Come onnn

[grim valley]

Ok, whait a second

[native mason]

can I get it on phone or do I need pc to do so ?

[small bramble]

Please fix the bot, our server:
ID: 1044900571469062198

[livid hearth]

both

[livid hearth]

reported !

[small bramble]

Be smart and just use the commands, although the ProBot command doesn't work

[nocturne flax]

Fix the self assignable roles

[livid hearth]

sorry ?

[native mason]

id: 1243684674077986818

[livid hearth]

[heady gazelle]

there is also a problem here and the bot does not work at all.

[livid hearth]

when the bot turn's online everything should be fixed in your server

[native mason]

how long do we wait ?

[livid hearth]

no eta

[heady gazelle]

When will it be online? A few hours ago it was fine, now it's completely bad

[livid hearth]

as i said above there's no eta when our dev's resolve the issue

[heady gazelle]

ok, thanks

[livid hearth]

np

[placid nebula]

Is there a way to update all users' level role

[livid hearth]

hey, you meant to give all your server a specific role ?

[placid nebula]

I just added level roles but my server has a fair number of people in it so

my question was

can I add level roles to everyone by running a command?

[livid hearth]

/role multiple give_or_remove:Give role:@Developer pick_type:Humans

as an example

[placid nebula]

yeah but

what if they don't meet the criteria for that role

[livid hearth]

your users will automatically get that role when they reach both level required

[exotic cairn]

Hii guys Inedd help

[livid hearth]

just ask your question right away

[exotic cairn]

Thanks I want to change the Background picture of my Probot Profile

[livid hearth]

profile command backgrounds on https://probot.io/store/profile
rank command backgrounds on https://probot.io/store/rank

[exotic cairn]

thanks Bro✨🖤 really appreciate it🖤

[livid hearth]

np have a lovely day

[nocturne flax]

why probot is offline ?

[livid hearth]

known issue, dev's working for a fix

[nocturne flax]

k

[tawny ore]

I was about to ask the same question. So it's gonna eventually reapir, right ?

[queen swallow]

Is the bot offline?

[tidal flare]

Only for some servers, try to change one of your channel's name and try again

[knotty briar]

the bot is offline and also this

[tidal flare]

Try this #support-en message

[knotty briar]

i was just doing it

and nothing happened

[stable vapor]

@tidal flare i. have the same problem

[queen swallow]

I'm not getting logs n ppl can't pick their roles

[stable vapor]

in another server is working but for my server is not

[tidal flare]

Hi, avoid directly mentioning, please read the message I sent above your

[stable vapor]

i did everything

its not working either

its not first time this happened

[tidal flare]

It's a known isssue for roles, Developers are working on it.
For logs, try to disable logs in your Dashboard and enable it again

[tidal flare]

May I have your server ID?

[tidal flare]

May I have your too please?

[stable vapor]

yes 1111261619599712370

[tidal flare]

Thank you

[stable vapor]

can u do anything about it and it will get better for me?

[knotty briar]

712228377162940507

[tidal flare]

Developers are doing their best, wait until it gets fixed 🛠️

[tidal flare]

thanks :)

[knotty briar]

sorry im late

[queen swallow]

It doesn't even show probot in my server

[tidal flare]

Okay, may I have your server ID please?

[queen swallow]

1152539338073190470

[tidal flare]

Thank you ^^

[stable vapor]

ok 👌

[dreamy sky]

Probot is offline in my server

[tidal flare]

Hi, may I have your server ID please?

[placid nebula]

not the case for me

they have to send a message first

[dreamy sky]

611828123855749120

[timid laurel]

Hi, my probot is also not working, it’s offline and commands don’t work. Here’s the id : 1223644343613653093

[tidal flare]

Thanks, sorry for the inconvenience

[timid laurel]

That’s okay

[dreamy sky]

I still can't see it online. Is that normal?

[stable scarab]

Hey, just wanted to ask if the reaction rolls were being worked on

[tidal flare]

It's an issue that will be fixed as soon as possible

[dreamy sky]

ok thank you very much ^^

[opaque ruin]

Hi, my probot is also not working, it’s offline.Here the server id : 881549526584938506

[tidal flare]

Thank you, developers will fix this as soon as possible

[dense fern]

Hello How can I use embed messages to #channel?

[ionic creek]

Hi, my probot is also not working, it’s offline.Here the server id : 1127596393247281172

[brave topaz]

Do you want to create an embed?

[tidal flare]

Thanks, devs are doing their best

[dense fern]

Like this

[brave topaz]

https://docs.probot.io/docs/modules/embed

You can use this format to mention a channel: <#ChannelID>

[opaque ruin]

thank you

[dense fern]

copy link?

[brave topaz]

If you use the link, just paste the link, do not use the format that I have indicated above

[dense fern]

But doesn't seem to work

[nocturne nymph]

hey, bot is not working now?

[brave topaz]

I said you needed to paste the link you copied here, ignoring the format I mentioned earlier

[brave topaz]

Check if it is offline, if so, what's the server ID?

[nocturne nymph]

Where should I check it?

[dense fern]

okay thanks

[nocturne nymph]

is it offline?

[brave topaz]

Indeed, what's your server ID?

[brave topaz]

Np, let us know if you need additional help

[nocturne nymph]

1198674589056774274

[brave topaz]

Thank you, developers are working on it

[thorn sinew]

I am just getting "probot requires setup" over and over .. I also tried to make a premium payment but it seems now (if I use paypal) my currency is invalid and if I use a credit card, that is also invalid.

Ah I see its offline.

[brave topaz]

What is the server ID? I will report it to the developers

[fast sparrow]

Hello. My server is also offline. Here is my server ID:

1117259865497288785

[brave topaz]

Thank you, we are already working on it.

[fast sparrow]

Awesome ❤️ Thank you so much

[wraith quail]

Does Starboard not repost [content] if it's a .mp4 attachment?

[craggy storm]

Hello! My sever is currently offline as well. Here is the sever ID: 1238646528877531177

Please take your time to resolve this issue! 💙

[rugged lantern]

Hi i keep getting the message "the application did not respond" when sending a command, is there anything i may have missed? Server ID: 1247277487449182329

[brave topaz]

Thanks for the report!

[brave topaz]

Hi there, is the bot offline on your server?

[brave topaz]

No, sorry

[fleet spade]

im not the guy but yes i have an ofline bot on my server and im here to ask why

[brave topaz]

We are experiencing some issues on our end that are causing Probot to disconnect from certain servers. Our developers are actively working on resolving this, sorry for the inconvenience!

[rugged lantern]

It is yes

[brave topaz]

Alright, we're working on it

[fleet spade]

thanks for the support, i understand the trouble and good luck ig?

[brave topaz]

Thank you

[craggy storm]

No problem! I hope you and the rest of the staff have an awesome day and try not to stress themselves out about the current situation. 💙

[brave topaz]

You too!

[charred oasis]

Hi, I'm trying to add ProBot on my server, but it keeps looping requesting authorizations

[brave topaz]

Hey there, can you send a screenshot please?

[charred oasis]

Sure, here they are

[brave topaz]

Try using this link, you should be able to invite ProBot without problems. If it appears offline or you can't access to the dashboard once invited it is because of an issue in some shards that is already being worked on.
https://probot.io/invite

[charred oasis]

Thank you, just tried and it brings me back to the setting up loop

[brave topaz]

Then you will have to wait for the problem to be resolved, sorry for the inconvenience!

[charred oasis]

Ok, thanks a lot

Just happy the problem is not on my side!

[summer geyser]

sorry, probot is dead, do you need our server ID?

[brave topaz]

It's not necessary, the developers are already working on it, thanks for the report!

[brave topaz]

Np!

[summer geyser]

ok, thanks!

[brave topaz]

Sure

[cyan violet]

Hey I’m not sure if your able to provide some information, but this bot has been breaking for the past 3-4 weeks, and it has gotten to the point where the bot is offline now. Are you willing to be transparent with everyone here and let us all know what has happened to bot? Did a dev accident break the bot? Did a Discord update screw the code? What is happening?

Did the dev team turn the bot offline to fix it? How broken is the bot? Is there anything that the 200,000+ server backers of this bot can do to help get the bot working again?

[heavy patrol]

How do I get probot to stop being annoying and attacking people for posting invite links in a fricken partner channel?

[brave topaz]

Hey there. I'm unable to address your inquiries as I've only recently joined the staff and lack information about the current situation. Apologies for any inconvenience.

[brave topaz]

Check the automod module from the dashboard or the safety setup from the server settings

[fluid ivy]

I'm stuck in a loop saying this server requires set up CONTINUE to DISCORD

I haven't changed anything

[brave topaz]

Is ProBot offline on your server?

[heavy patrol]

I didn’t see it in logs so I was confused when someone said it was happening

[modest lance]

is probot off rn ?

it doesnt do commands

it showes its in

[brave topaz]

@fluid ivy please read the channel topic

[fluid ivy]

Sorry mb

[brave topaz]

Is it offline on your server? If so, the developers are working on it

[brave topaz]

No worries

[modest lance]

no it isnt off but the commands dont work

[brave topaz]

What commands for example?

[fluid ivy]

Okay, I think I'll just wait. I can see it online but I can't change anything right now. I'm stuck on the said loop. I'll check again tomorrow

[modest lance]

timeout

[brave topaz]

Do you see the Interaction failed error?

[dull crow]

Ya

[modest lance]

wait ill check'

[dull crow]

This error :/

[brave topaz]

ProBot may be offline on certain servers and online on others due to its operation across multiple shards.

[brave topaz]

Developers are working on it, sorry for the inconvenience

[dull crow]

Ok

[brave topaz]

@modest lance

[heavy patrol]

i don’t know how probot is warning them for invites cus I don’t have that setting on in the dashboard and I see nothing in my server logs

[brave topaz]

What do users who send links see?

[heavy patrol]

I don’t know

I asked him to screenshot it

no response yet

all I’ve been told is “hello, probot’s warning me for sending discord invites in the channel”

[heady gazelle]

@brave topaz The problem is still there, neither the bot nor the website is working. Why problem?

[nocturne nymph]

It's same for me

So we just need to wait?

no changes needs from our side?

[brave topaz]

No problem, please send the screenshot as soon as you have it.

[brave topaz]

Developers are already working on it

[heavy patrol]

ok!

[brave topaz]

Indeed

[heady gazelle]

Ok, but it doesn't work all day😥

[brave topaz]

Sorry for the inconvenience!

[toxic knoll]

Problème crédit

#support-en

[brave topaz]

#support-int

[late estuary]

السلام عليكم

Why

[languid rose]

I can't send new embed messages or add reaction roles to embeds. what is going on??? probot has been awful the past few days

[livid hearth]

#support-ar

[livid hearth]

hey, reaction role module under maintenance, please try later, thanks for your patience, developers working for a fix

[placid nebula]

Second time asking here, nobody able to give me a proper response. I have just added level roles to my server and it has quite a few members in.

Is there a command I can use to update everyone!

[queen swallow]

Weeks tbh

[coarse vapor]

I have been getting this error for three days, what do I do to fix it.

[brave topaz]

Daily is temporary disabled

[coarse vapor]

Okay thanks

[winter hamlet]

Hello <@&675070424748654593> ,
How do I tag/mention a server role or channel on the Embed message?

[brave topaz]

<#ChannelID>/<@&RoleID>

[lean badger]

**Command: role**

Add/remove a role(s) for a user.

**Usage:**

/role [user] (+/-)[roles names separated by comma]
/role all (+/-)[role name]

**Examples:**

/role @brave topaz Admin
/role all members
/role bots System
/role humans members

[brave topaz]

@placid nebula

[odd edge]

Someone scammed my 100k credit

@brave topaz

[placid nebula]

/role all humans

That will give them all their level role?

[brave topaz]

We can’t do nothing about the credit scammings. All responsibilities go to you, my apologies

[brave topaz]

Yup

You are not using the correct format

[placid nebula]

Doesn’t show as a command?

/role all humans

Exactly like that?

[brave topaz]

/role multiple

[analog tiger]

ا

[winter hamlet]

Ok it works now. Have a nice one!

[final parrot]

Hello, <@&675070424748654593>,
How do I add a custom gif banner to an embed message. I have tried all the variations of the gif banners made, and it only comes up with, "error, try again later". I have tried this about 4 different times now.

[brave topaz]

Np!

[brave topaz]

Are you uploading the gif or using a link?

[final parrot]

A downloaded gif, not the link

[brave topaz]

Consider using a compressor to reduce the file size as much as possible; that's likely the issue.

[ornate stump]

Hello, how do I setup XP roles? Very confused.

[sage flint]

Do not ping devs for help

By XP roles, you mean roles which can gain XP or rewards roles for reaching specified level?

[ornate stump]

I have levels so my roels are named what ever then in brakcs liek [Level 1], 5,10,20,30,40,50,60

i want their role to be assigned on how much they talk in the server

[sage flint]

Go to the dashboard and head to the Leveling Module

Click Add Role Reward button to add a new reward

In the first two fields you are settings requirements to get the reward role

It can be only text level, only voice level or both

[ornate stump]

okay

[sage flint]

if you set both, then both levels will be required to get the reward

[ornate stump]

what do i put for rewared role

because nothing shows up

[sage flint]

once you done that, just choose which role will be given

[ornate stump]

nvm

[ornate stump]

thanks

[trail token]

Hello, I heard yesterday that there was an issue with reaction roles. Has that been resolved or is the fix still pending?

[ornate stump]

So I made an emebed and sent it, why wont my ping role select menu go to the emebed

[sage flint]

The select menus and buttons are not available at the moment, you need to use classic reactions

[sage flint]

Hi, not yet

[ornate stump]

I chnaged it to reactions, still nothing.

[trail token]

Okay, thank you!

[ornate stump]

Nothign chnaged on emebed.

[final parrot]

I've just used multiple online compressors, and the lowest was 2mb, and it still doesn't work.

[sage flint]

Remove select menu options. Buttons and select menu tabs should be empty when you are using reactions

[sage flint]

You’re welcome

[ornate stump]

ok

[hexed tinsel]

How do I tone down the feature to link other messages from other text channels for each role?

it's blocking or warning people from referencing a message from another text chat

within the same discord

[hexed tinsel]

Example if I wanted to link https://discord.com/channels/224308865427046402/573048424505671691 here it would block it and create a warning for this entire message. Looks like an auto mod feature but nothing is really sticking out when I go to the dashboard. I've been playing with it for a while now with no real answer

[mystic lark]

V

[rain light]

why it be doing this for every command

its doing this for everyone in a server im in for context

[hard saffron]

Hi!
Is the welcome thingy broken atm ?

[north crown]

auto responder doesn't work..

[deep flint]

same issue, none of the probot commands are working for me as well

[signal shard]

<@&675070424748654593> The ||/rank|| command seems to be acting up a bit again.

not sure if it's me

[somber aspen]

bot still down?

automod isnt working and message logs etc

[feral junco]

Yeah im having issues pushing Embed messages to my discord

[north crown]

bot is down by my side

<@&675070424748654593>

[thin ledge]

Bot is not responding in my server

[lapis plank]

Same as above

[brave topaz]

@rain light please don't chat here unless you need ProBot support

[brave topaz]

Can you send me the gif vía DM?

[rain light]

bruh

[final parrot]

yeah, will do.

[formal sonnet]

Hi . Is there a problem with Pro Bot?

[brave topaz]

Is there any other module/command that is not working?

[brave topaz]

Are you experiencing bot problems on your server?

[formal sonnet]

Yes

[brave topaz]

@north crown @thin ledge @lapis plank @formal sonnet do you see the Interaction failed error?

[hard saffron]

seems like commands are down aswell, yes

[formal sonnet]

Yes i saw this

[north crown]

nope, just nothing happens

[brave topaz]

Can you send a screenshot please?

@hard saffron @formal sonnet what's your server ID?

[north crown]

of what?

[thin ledge]

Yess

[brave topaz]

What's your server ID?

[lapis plank]

yes

[brave topaz]

What happens when you run a slash command

[north crown]

oh, yes i do!

[brave topaz]

What's your server ID?

[thin ledge]

Not only in my server but in this server also

[formal sonnet]

@brave topaz

1234477477338812446

[brave topaz]

Is ProBot offline on your server?

[formal sonnet]

This is the my server id

[lapis plank]

417825368062558219

[hard saffron]

957351202495004692

[north crown]

should i send mine too?

[brave topaz]

Yes please

[north crown]

ok, i'll brb

[wild estuary]

I'm also having that same issue with The application did not respond

[brave topaz]

What's the server ID?

[rain light]

1211559338242473994

[thin ledge]

Where i can find this?

On mobile?

[wild estuary]

1038304428819751073

[brave topaz]

Can you check if ProBot is online on your servers?

[lapis plank]

Says it is for my server

[hard saffron]

click on the servername at the the top and scrol down. i think you also need to hav enabled the Develepor mode, but im not sure xD

[brave topaz]

We don't need any more IDs, the developers have already been notified. Thanks!

[hard saffron]

👌

[north crown]

here's mine

[north crown]

oh ok!

thank you!

[thin ledge]

Okey thanks

[wild estuary]

Its working now 🙂

[hard saffron]

same here. it just kicked in xD

thanks!'

[lapis plank]

sadly not me 😦

[thin ledge]

Yeah thanks for the help

[brave topaz]

It may be working on some servers and not on others, the developers are already working on it, sorry for the inconvenience

[thin ledge]

My dev mode is off

It will help me in future

[north crown]

it just worked in my server, now it's not working anymore :/

thanks for telling them

[brave topaz]

Can you check if ProBot is online on your server please?

[sacred meteor]

for me it's online. but the interface / dashboard is down

i have the feelings that i broke it XD

in the second i tried to post something with it, it broke

[brave topaz]

Are you getting Interaction failed error when you run any slash command?

[sacred meteor]

kinda

not sure, but i guess it's that

i tried it before on a button, there it said interaction failed

[knotty dragon]

The bot turns off and on, what happens?

[brave topaz]

Developers are already working on it, sorry for the inconvenience

[knotty dragon]

Okay

[north crown]

for me it is

just not working

[harsh dragon]

Yeah bot died for me

[placid nebula]

Same here!

[placid nebula]

Should be in #status then?

Hate having to rejoin every time

[knotty dragon]

What is this?

[placid nebula]

It's also linked to my server's announcements so I don't have people spamming asking why it's not working

[brave topaz]

Alright, thanks for the info

[brave topaz]

As you can see those messages are being sent from the server RA | Mouse City

[brave topaz]

Developers are already working on it, sorry for the inconvenience

[harsh dragon]

Sounds gud

[brave topaz]

We only announce major outages there; currently, this issue is only affecting some servers and is already being addressed.

[wispy bramble]

Hello, how are you

What is the problem? Why is the bot not working and having so many problems in the last month?

[brave topaz]

@wispy bramble

[wispy bramble]

OK thanks

[tropic tangle]

I set up a welcome message for the pro bot if someone joins my server but it just doesnt appear. Can anyone provide help?

[fallow wind]

@brave topaz
Is the xp obtained in the voice and text channels valid while the bot is down?

[sonic moth]

<@&675070424748654593> My probot is down

what do I do

[brave topaz]

Please be patient, the developers are already working on it

[sonic moth]

okay, thank you. It has been goofy for the last few hours

[queen swallow]

Any idea how long it'll take?

It's almost been acting up for a day

[brave topaz]

ProBot is not down, just experiencing some issues on some servers. If the commands return the error This application did not respond or the bot is offline, it's normal that the level system is not working.

[brave topaz]

There is no ETA, sorry.

[brave topaz]

Is ProBot offline on your server or returning the error This application did not respond when you try to execute a slash command?

[tropic tangle]

no he doesnt respond anything

so i would assume he is offline

[brave topaz]

It doesn't mean that it's offline, but in that case it is normal that the welcome module is not working. Please be patient while our developers work on the fix.

[tropic tangle]

alr, ty

[harsh dragon]

Quick question somewhat related to level up messages, any way to have it be sent as an embed message instead? I would love to have more customization on it.

[marble cape]

Hello i have a problem

Where is the ticket room ?

[brave topaz]

No, sorry. Feel free to suggest it in #1234622065810739291

[brave topaz]

Just state your issue here. There are no support tickets for non-premium users unfortunately.

[umbral jetty]

I'm having trouble with embedded messages and self assignable roles. Before, when I sent the embedded messages, the buttons to add the roles wouldn't attach to it. Now, I can't even send embedded messages.

[elder jasper]

Does it respond with any error messages?

[umbral jetty]

No, the log says that all the changes I'm making has happend, but they aren't happening on the server.

[sullen pecan]

I'm not able to set up the bot at all, the website is saying "this server requires setup". I have given the bot all of the permissions available three times now, it's still saying the same

[brave topaz]

Is the bot offline on your server?

[elder jasper]

Are the embed messages the only part not thats not functioning on the bot?

[sullen pecan]

i don't know who you asked, but mine are online

[umbral jetty]

Most of it is working, all of the commands work, and I dont use it for much else

[brave topaz]

Can you run any slash command and check if it responds correctly?

[elder jasper]

Let me check if its an issue on our side

[sullen pecan]

it does respond correctly

[placid nebula]

Didn't work

[sullen pecan]

oh wow, now it's working, maybe that helped, thanks

[placid nebula]

all I want to know is

I added levels to my server earlier today

I want to update roles for everyone so they get their correct level role

is it possible? if yes, how?

[elder jasper]

So, it seems like in issue from our side @umbral jetty we will let the developers know

[umbral jetty]

Okay, I appreciate that. How will I know when everything is fixed? No new members will be able to even see the server until it gets fixed.

[elder jasper]

I will let you know, just don't change your username haha

[umbral jetty]

Okay, sounds good, thank you so much!!

[elder jasper]

You're welcome

[placid nebula]

@elder jasper

[elder jasper]

Update their roles to what?

You made changes on your leveling system, and you are trying to edit members roles to get specific levels? does that sound right

[placid nebula]

no I just invited pro bot

setup levels

but it would be impassible to update everyone so they get the right level role

so is there a command where I can update everyone in the server

[elder jasper]

They should type in chat/stay voice calls to gain XP, you can use /setlevel user: @everyone type: Text/Voice level: level to set all members to a specifc level you want

[placid nebula]

Not what I mean sorry

I will explain again

[elder jasper]

Okay go ahead

[harsh dragon]

Just did, thank you

[placid nebula]

I have just setup levels today and created new roles for the levels. Is there a way to give each member their respective level role using a command?

[elder jasper]

What do you mean by respective roles I don't understand, you said you just setup levels earlier today?

I'm sorry

[placid nebula]

Oh I see I may have confused you.

Levels were setup before, just not the roles.

[elder jasper]

Do you mean you have changed the roles of the leveling system you have set previously?

[placid nebula]

Yes

And I want to update everyone to the new roles automatically

Wondering if that is possible

[thorn sinew]

it seems I can no longer use Probot, all my credit cards are rejected, Your system defines my currency as invalid (to my knowledge New Zealand isn't subject to any embargo) when I use paypal, is there a way I can export config from the bot?

[elder jasper]

It is possible yes, actually you don't have to do anything about it. Members must type in chat for a bit and the bot will eventually add the new role to them @placid nebula

[elder jasper]

It's an issue on our side, buying premium with credit card is not possible in the mean time. The only valid way is PayPal

[placid nebula]

Perfect, thank you

[elder jasper]

Yes hey how can I assist you @nocturne flax

[thorn sinew]

Thanks @elder jasper but the system tells me my currency is invalid when I use paypal, I have no way to pay.

[elder jasper]

https://docs.probot.io/docs/modules/starboard
Here you go

I'm not sure why that's happening to you @thorn sinew, let me check whats wrong and I'll let you know

It's a democratic pinning system where messages earn their moment in the limelight through ⭐️ reactions. When a message gathers a constellation of stars (let's say, 3 or more), a sophisticated bot emerges, escorting it to the prestigious #starboard channel

You're welcome

[feral junco]

Is probot down again? it wasnt working earlier and then it was working and now im trying to use the embed messages again and its not working

[elder jasper]

Can you try now again? @umbral jetty @feral junco

[feral junco]

yes let me try

[umbral jetty]

Okay Will do

[feral junco]

Yes it sent them now ❤️

[umbral jetty]

The embedded messages sent now, but I cant tell if the self assignable role buttons are working yet.

[light girder]

My tier 2 premium bot isn't listed as online. Do I need to kick it and reinvite, or is this part of the same issue as 5 days ago?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[elder jasper]

About the self-assignable roles, we have an issue on our side (Select menu - Buttons), reactions are working fine though

[elder jasper]

Is the bot responsive?

[light girder]

Negative

[umbral jetty]

They don't seem to be working for me. I've tried for days adding buttons, but nothings working.

[elder jasper]

Some shards went down which caused the bot to be offline in some servers

[light girder]

So I just need to wait it out?

[elder jasper]

As I said both select menus/buttons have this issue, reactions are fine though but we've got some reports saying its delaying

[quaint sentinel]

May I have your bot number?

[umbral jetty]

Oh I see. I apologize for the misunderstanding. When do you think the buttons will be working again?

[elder jasper]

Well yeah, you can give us your bots number

[umbral jetty]

Um, how do I see that?

[elder jasper]

We've already implemented a fix, we will deploy it soon

[quaint sentinel]

@light girder I have restarted your bot, can you check now?

[umbral jetty]

Okay, would you mind pinging me when it's working again?

[elder jasper]

Got you

[umbral jetty]

Thank you, I appreciate that.

[light girder]

Awesome. It's online now. I appreciate it.
For future, where would I find the bots number? Is that what it's named with the # or is it a different number?

[elder jasper]

You're welcome

[quaint sentinel]

You're welcome, I have also added 5 days as an apology on the occurred issue.
Your bot number is 2041, you can find it through the invite link where it says "premiumNUMBER' the number basically stands for the bot number where you can use.

[light girder]

Sweet. I appreciate it.
Thank you for that info.

[feral junco]

I tried to do my next embed and again. not working

[elder jasper]

Any error messages?

[feral junco]

no when i hit send new message it just doesnt do anything

it just sits on the screen and chills

[elder jasper]

Can I get an invite link to your server? I'll check myself

[feral junco]

sent it via message

[elder jasper]

[small bramble]

Why can't I send an embed through the site and create a role menu?

The bot has all the privileges.

[elder jasper]

Known issue, developers have already implemented a fix and they are going to deploy it soon

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[abstract rapids]

Is there a limit to the use of the welcome feature for free users, I noticed that adding a new member to my channel doesn't send a welcome message, why is that?

[heavy patrol]

there shouldn’t be

I’m a free user and it sends one every time someone joins

[brave topaz]

Can you show me your automod setup?

[heavy patrol]

which setting applies to invites?

[abstract rapids]

This worked fine at first when I added the bot to the channel, but suddenly one day it stopped working

[brave topaz]

Could I see all the rules?

[brave topaz]

Can you show me your welcome setup?

[heavy patrol]

sure but I don’t have anything turned on tbh

[brave topaz]

Does the user have their DMs open?

[brave topaz]

Could you also send a screenshot of what you see in server settings > safety setup > automod > edit? If you are on mobile you will have to access Discord through a browser.

[abstract rapids]

I've tried send to a channel, it doesn't work too

[brave topaz]

Please make sure the ProBot has the necessary permissions

[heavy patrol]

is this what you meant?

[nocturne flax]

Are menu roles still not working?

[stone solstice]

So in my server, I am trying to set up PorBot, but don't know what triggers it to start logs.

[elder jasper]

Yeah, can you turn of the automod module on https://probot.io/dashboard and then delete those rules in your server, after that check if it still does the same thing

[elder jasper]

We already implemented a fix, waiting for deployment soon

[nocturne flax]

😭

[elder jasper]

Depends? you have a full list of log triggers on the dashboard, you are the one who sets them

[stone solstice]

I have them all of, since that is how it defaulted

[elder jasper]

Thats automod, it has nothing to do with logs

[stone solstice]

ok, then how do I set up logs?

[elder jasper]

https://probot.io/dashboard -> "Logs" module -> Enable it and set it up depending on your needs

[stone solstice]

👌

[potent stirrup]

Hi

My second account got blacklisted for no reason only getting suspicous how can i request for removal

[elder jasper]

DM modmail (aka. @surreal jetty) to request removal

[wispy bridge]

Hi there, what features does this bot have (including Premium)?

Does it include Twitter notifications too?

[elder jasper]

Moderation, protection, welcome messages, temporary channels, colors, auto responder, utility, and more that you can discover on https://probot.io/dashboard

Yes it includes twitch notification too, but unfortunately its currently under maintenance

[wispy bridge]

Will you ever include Twitter/𝕏 notifications

[elder jasper]

You may suggest this feature on #1234622065810739291

[wicked cypress]

Hi, for some reason I can't access the website because I've been blacklisted? I have never used this bot before?

<@&675070424748654593>

[dense swift]

hi

How can I exclude 1 user from the EXP system

[nocturne flax]

Salam Alikm

The commands don't work for me

[elder jasper]

Does it say temporarily banned?

[elder jasper]

By setting a no XP role through the dashboard and giving it to them

[elder jasper]

Elaborate please

[dense swift]

Can you give me a specific command pls

[elder jasper]

Its not a command, you can find it in https://probot.io/dashboard -> Leveling module

[shrewd radish]

Why can't I redeem my daily reward

It says error contact support

[elder jasper]

It's temporarily disabled

[shrewd radish]

oh thanks

[elder jasper]

you're welcome

[wispy bridge]

What does “VIP Protection” mean?

[elder jasper]

it's basically a protection system meant for premium users
limiting bans, kicks, avoiding mod abuse, etc

[wispy bridge]

Oh, okay. Also, what does Premium Tier 2 ProBot have that Sapphire Premium doesn’t?

[elder jasper]

I have no idea, you may compare the plans yourself though

[wispy bridge]

Okay, thank you

[elder jasper]

yw

[distant urchin]

How does one add self role embedding

And the auto role setup

[crimson bone]

is it possible to filter the "message delete" logs and ignore bots? i am using another bot to get a message pinned in a channel as the newest message and it's currently flooding my log channel now...

[hearty kraken]

hello, Ive noticed that probot isnt giving roles anymore and I didn't change any settings

[nocturne flax]

They said it's broken for now they'll fix it soon

[nocturne flax]

It's broken for now it will be back soon

Sorry for that but nobody really responded to y'all 😅

[hearty kraken]

are stats saved or it wont count?

[nocturne flax]

Idk man wait for support I'm not a support

[hearty kraken]

aight ty

[nocturne flax]

Yww

[distant urchin]

Thank you

[brave topaz]

@nocturne flax please read the channel topic to avoid moderation.

[brave topaz]

What module are you using?

[brave topaz]

No, sorry. Feel free to suggest it in #1234622065810739291

[hearty kraken]

where can i check it

im not sure when it started happening tho

its still sending out the notif when someone lvl's up but it doesnt give the role

[brave topaz]

Alright, the module you are using is Level system then. Can you head to the dashboard and send a screenshot of your setup please?

[finite prism]

Bot is not adding select menu to an embed for self-assignable roles 👀

• Bot has administrator
• Module is enabled
• Role is on top of other roles

[brave topaz]

Make sure the ProBot role is above all of those roles and has the necessary permissions.

[brave topaz]

That's a known issue, will be fixed at some point soon.

[finite prism]

Great! Thank you

[hearty kraken]

will it update by itself or do I have to give manually

[karmic flax]

Noticed lately Probot has been kickin' back this error with points increase. Not sure what's going on with that, but it's been like this one and off for a few days now

[brave topaz]

Np

[brave topaz]

Afaik ProBot will not update roles automatically

[brave topaz]

Does the same happen with other slash commands?

[golden sage]

Is auto roles not working? I cant get them to react on my mesages

[karmic flax]

It appears to just be points increase that isn't responding, and when I tried it on a testing server it seemed to work fine

So it's just the one server for some reason

[brave topaz]

Does it happen with any user?

[brave topaz]

The auto roles module does not react to any messages

[karmic flax]

Yes, it's happening regardless of who I try to award points to

[golden sage]

I meant Self assigning roles, sorry.

I have probot above all my other roles and it will not embed a role onto a message.

[karmic flax]

And sometimes I'll try, it won't work, and I'll try again later and it'll appear to have awarded the points previously even though it gave me an error, though it doesn't always do this

Yeah it actually just happened again. A person was at 2 points, I tried increasing by 1, it gave me an error, and I just tried giving them 1 point again and it said their total was 4

That said, it does appear to be working again at the moment

[past walrus]

probot dying for the 485738th time

[elder jasper]

We apologies for any inconvenience caused, we reported this issue to the developers @karmic flax @past walrus

[golden sage]

Okay, so the Buttons wont work but the emoji's will 🤷‍♀️

[oblique mantle]

i already setup why i keep seeing this

[karmic flax]

All good, I appreciate the help 🙏

[brave topaz]

That's a known issue that will be fixed at some point soon

[golden sage]

Awesome

Also props on the role colors. I really like that feature

[past walrus]

ping me when its fixed pls

thank

[shadow gale]

i need help

i can't get my credits

why

[brave topaz]

Daily reward?

[shadow gale]

yes

[brave topaz]

It's temporary disabled

Read the pinned message for more info

[shadow gale]

ok

thanks

[lavish inlet]

Hello

I have a problem in the daily gift

And it says contact the support

[idle sparrow]

<@&675070424748654593>

[elder jasper]

daily rewards are temporarily disabled

[heavy patrol]

I guess after I added ignore the channel and the pm role it worked

they posted an ad just now and it didn’t get removed

[odd edge]

So when we can claim daily rewards

[distant urchin]

?

[brave topaz]

You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer.

[brave topaz]

We dont have estimated time on that yet, sorry

[distant urchin]

does changing devices solve this?

[brave topaz]

Probably

[distant urchin]

thank you

[brave topaz]

Np

[final parrot]

<@&675070424748654593>. Still not got this resolved, and am no further with it either.

[queen swallow]

Any updates on probot being stable to use now?

[dense forge]

Hello, I'm looking for a little more detail on how to set up the Starboard feature. When I put [author] in the message title, the result is the user's ID in alligator brackets. How do I make it show the poster's name in plain text?

[cerulean venture]

@lean badger

[junior lantern]

Buttons and Menu option do not show when using reaction roles, emoji option is the only one working?

[brave topaz]

Hi there, sorry for the delay. It seems that this is an issue on our end, I'll report it to the development team.

[brave topaz]

ProBot should be functioning properly now. Is there anything not working on your server?

[brave topaz]

That variable mentions the user, so since Discord doesn't allow user mentions in the title of an embed, you'll need to use it elsewhere in the embed or in a plain message.

[brave topaz]

Do you need help?

[brave topaz]

Indeed, that's a known issue. Will be fixed at some point soon.

[dense forge]

thank you for the clarification!

[queen swallow]

My friend said hardly, the logs r in and out, the auto responder has been slow and selective

[frigid pawn]

hello, I'm trying to set up a button for self-assignable roles and it doesn't seem like the button is appearing in my server. Done everything right, is the button currently inactive? Thanks

[frigid pawn]

Not too sure if this is the same thing

[elder jasper]

hi, try the following steps:

disable logs module -> delete the webhook on your logs channel -> re-enable the module

[elder jasper]

hi, yeah its the same issue

[frigid pawn]

alr ty

[elder jasper]

yw

[final parrot]

Alright, thank you.

[brave topaz]

Daily is temporary disabled

[distant urchin]

?

[scenic radish]

hello

can someone help me

[elder jasper]

hey how can I help

[scenic radish]

im trying to transfer credits to someone but it wont transfer

[elder jasper]

any error messages?

[scenic radish]

no

nothing

it just wont transfer

ok sir

it did transfer now i just got them

[elder jasper]

glad to know

[scenic radish]

idk why it took time tho

like 3 min

[brave topaz]

Can you show me the embed you're trying to send?

[drifting basalt]

when im trying to buy it says unvalid payment method

[elder jasper]

credit card payment is currently facing some issues, we're working on it. you can pay with paypal instead if that suits you

[tribal vector]

@elder jasper i need help

[elder jasper]

how can I assist you

[tribal vector]

Dm

[elder jasper]

if its probot related please write it down here

[tribal vector]

I tried to contact danny bot but it didn’t work

@elder jasper

[elder jasper]

show me

[tribal vector]

Ok

[drifting basalt]

paypal dosent work as well

[elder jasper]

it may have affected paypal too, i will check for you

[drifting basalt]

just did

nothing works as payment

[tawdry valley]

i made an embed, it posted - but when i try to make a selection box for users to select their roles with, the embed doesn't update with the selection box.

[brave topaz]

That's a known issue that will be fixed at some point soon

[prime rover]

So I got my embed message to show in a chat channel and I configured my self assignable role to that message but my button not showing. What am I possibly missing?

[distant urchin]

i figured it out thanks

[prime rover]

I think this is also happening to me

[teal badger]

What does the Restrict protection properties to the owner of the server option do

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[prime rover]

its supposed to show up as soon as we select save correct?

[distant urchin]

...

[prime rover]

I think they were having an issue with this a few weeks ago

[prime rover]

found this, wish stuff like this were pinned

[nocturne flax]

Guys is tye daily reward still not working?

[elder jasper]

yeah its temporarily disabled

[lavish kraken]

./role remove doesnt seem to work in a bulk/entire server perspective

how can i fix this

[dense kindle]

when i try to get my daily credits it won't go through and they tell me error , please contact the support

???

[sage flint]

Daily is disabled

[dense kindle]

and how can i get credits ?

[sage flint]

May I see how you provide the command with bulk option?

[sage flint]

At the moment you can't

[dense kindle]

okey thank you sis

[sage flint]

No problem

[lavish kraken]

./role remove bulk/everyone role/level10 user/myself

because it requires me to put User

can't leave it empty

[sage flint]

The bulk option is not meant for using with @everyone
To give a role for entire server, you should use /role multiple command

[lavish kraken]

i want to remove a role

[sage flint]

Same

[lavish kraken]

ohhh

okay

thank you

[sage flint]

You're welcome

[static gale]

Can i add twitter to this bot then have it uploud the posts to my server? if so how do i do that

[cerulean venture]

how do i ping a person in welcomes

i dont have premium ):

[ashen summit]

hello

so uh im trying to get my daily reward but when i do the captcha this happens:

can someone help me please?

[brave topaz]

Daily is temporary disabled

[sage flint]

Hello, we're not support Twitter notifications

[brave topaz]

@leaden hill please read the channel topic to avoid moderation

[sage flint]

Hi, just copy their ID and provide is that way:

• Users
• <@id> @sage flint
• Roles
• <@&id> <@&1229439428775247984>

If you want to mention user who just joined use the [user] variable

[leaden hill]

i did read it it been 5 minuntes

[sage flint]

read it again

[leaden hill]

yeah i did that

[sage flint]

Where?

[leaden hill]

omg nvm

[short crescent]

how do i get back onto my probot?

[leaden hill]

<@&675070424748654593>

[leaden hill]

you use the dashbord to get the probot setup

[short crescent]

what dashboard?

[leaden hill]

--> https://probot.io/

[leaden hill]

What operating are you using?

[short crescent]

wdym

[leaden hill]

Mac/pc/linux

[short crescent]

pc

[leaden hill]

It because of your Network setups like shared IP addresses in companies or internet service providers can make it seem like several people are actually just one person to the server. This can lead to hitting rate limits faster.

[short crescent]

alr

[leaden hill]

Since rate limits are often temporary, waiting for a few minutes and then trying again can resolve the issue.

The most effective fix would be to reboot your computer.

[thick jungle]

Any mod online

[drifting basalt]

how long payments down?

[exotic ember]

hello, have the problems related to self-assignable roles been resolved?

with buttons

[unkempt pine]

<@&675070424748654593>

[jolly tinsel]

i need help with this problem

[severe hawk]

Daily is disabled

[jolly tinsel]

what why

[limber quest]

Why cant I pay for premium right now?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[thorn sinew]

Yeah I can't either, Paypal says Invalid Currency, CC payments are down, I relied on the Premium services and they don't work and probot won't even allow me to give them money. I asked if I could export the settings and didn't get that question answered. It's not often a company refuses to sell you services 😄

[solemn badger]

what’s with this?

this aint a bad word

i also made it only censor the N word

not any other swear words

[latent jackal]

i need help, for some reason i am unable to gain exp for my leveling..

i was messing with the roles, and making sure it work so i set my level and now i am unable to earn exp.

<@&675070424748654593>

[solemn badger]

also the welcoming feature is delayed

sometimes by hours

occasionally days

[leaden hill]

Make sure the roles you've given out come with the right permissions. Role configurations might cause issues with how bots work.

[leaden hill]

It seems like someone in charge is tampering with the profanity filter or there might be an issue with the bot.

[solemn badger]

i am the only one with permission to edit anything to do with the bot or server

[leaden hill]

Attempt to kick the bot out and then re-invite the bot

[leaden hill]

it does that sometimes

[solemn badger]

i might just get a whole different bot

its always been very buggy

seems to be badly developed considering other bots dont do this

[leaden hill]

I guess there are loads of people using this bot, so it might experience some delays.

[placid vector]

i got question, how do i add a role who can have access to pro bot dashboard?

i dont want to give the role whole server access just want to give access to pro bot dashboard

[olive crow]

سلام

[leaden hill]

<@&675070424748654593>

[placid vector]

anyone <@&675070424748654593>

[leaden hill]

Look for the invite new members option in the team management section. You may have to enter the Discord ID or username of the person you wish to add.
If there is an option to invite by role, choose the role you want to give access to.

[placid vector]

where is teeam management section

[brave topaz]

All roles with administrator permissions will be able to access the dashboard

[brave topaz]

I'm not sure what you're talking about

[placid vector]

yes but i dont want to give a role admin access, but want to be able to access the dashboard

like how other bots have system to add a specific role for management

is it not possible in pro bot?

[brave topaz]

No

[placid vector]

😔

[brave topaz]

Feel free to suggest it in #1234622065810739291

[placid vector]

kk

[rough girder]

for how much time?

[elder jasper]

Error 1015 / "You are being rate limited..." / "Too many requests..."

You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer

[shy night]

self assignable roles buttons fixed yet?

[floral temple]

@Status
We are aware of the current payment issue and are actively working to resolve it as quickly as possible. Thank you for your patience.

[nocturne flax]

where do i change my site password?

[placid vector]

does pro bot provide moving to afk voice channel if user is inactive for some time

[pearl crow]

i wanna unblacklist an account

[faint egret]

Why there a issue with the payment?

[nocturne flax]

why arent the self assignable roles working? im using the dropdown select menu roles its been like that for a few days now

[tidal flare]

Hi, it's an issue and developers are working on it 🛠️

[nocturne flax]

ok

[elder jasper]

its connected to your Discord account, so just change your account password and relogin into the dashboard

[elder jasper]

you can do that with discord itself, no need for it to be in probot

[elder jasper]

dm @surreal jetty (modmail) to request blacklist removal

[elder jasper]

no idea, but we are working on a fix

[pearl crow]

okey thank u brother

[elder jasper]

youre welcome

[nocturne flax]

thank you

[cyan violet]

It’s been broken for a week, and they won’t give us an eta for a fix. I’m assuming it’s not high on the priority list for them.

[dapper patrol]

Why i can't claim my daily rewards??

[elder jasper]

we already implemented a fix, waiting for deployment

[elder jasper]

daily rewards are temporarily disabled

[dapper patrol]

When will it be running again?

[elder jasper]

theres no eta

[subtle lava]

How does one change the rolls?

Into words instead of numbers?

[elder jasper]

you cant roll words

[undone yacht]

@elder jasper idk why are there Arabic words

😭

[elder jasper]

what are you talking about?