#support-en
1 messages · Page 163 of 1
and how to fix it?
check the pinned message
oh sorry okay thx
np
i was wondering
no worries sir
When I try to send embedded messages with ProBot, select a channel, and click on "Send Message," nothing happens. The message simply isn't sent. I've refreshed the dashboard, completely closed the dashboard, everything. The bot just won't send the messages. I had this problem yesterday as well, but the message was sent after about 15 minutes or so. Isn't the bot supposed to be back online? Can SOMEONE PLEASE help me? <@&675070424748654593>
my probot welcome wont work idk if its my permissions or my bot in general
ive checked all and removed probot and added it and edited permissions what do i do>
<@&675070424748654593> 
At the moment, Probot on the server says that the application is not working, who can help us? ... <@&675070424748654593>
so no ones probot is working?
mine isnt
Even if I do Slash Rank, it doesn't work, it doesn't work, but I get a message
Is our server not working?
my goodbye command works none of my welcomes are working
Can you show me your setup please?
@normal ermine @humble zinc please read the pinned message
Yes please 
Yup
Is it currently being fixed? If so, I'm sorry
i can send a picture of my permissions if need be
Yup, the developers are working on it
I can't use reset level is not working Probot is on maintenance? <@&675070424748654593>
Can you try removing the image please?
of course
Please read the pinned message
I can't access the site to edit my server, what's going on?
No problem!
check the pinned
<@&424428808951824406>
we got the same issuse
the bot is off!
we are aware of the bot being offline in an amount of server, as well as the site is not working. developers have been informed and they will be checking it as soon as they can
bot đang bảo trì rồi đúng ko ô
chưa có thông tin gì. và dùng #support-int 
The commands either don't work or are only executed later!
<@&675070424748654593>
<@&424428808951824406>
you can stop pinging support now as the answer is right above
Where?
scroll up
hey, is that also why it says i have to set it up n a server its already in?
Yea actually hard to see
yes
okay thanks
you can use some online image compressor to do that
Why
Hello I need some help. Is there someone available
<@&675070424748654593>
im here
I am having issues setting up the twitch notifications on the site
its always failing or telling me to try again or error
picture pls
try again later
its been like this for days now
i had the probot for months
but first imtrying this feature
You have been temporarily blocked for refreshing the page in a short period of time. Try again in approximately 1 hour.
Hey, Twitch module is not available at the moment
Will there be some sort of notification on when it will be available
No clue 😅
No worries, have a good one!
you too.
<@&675070424748654593>
Hey there! Click here to check our documentation, which explains how to configure the module. Let us know if you need additional help 
thanksss
probot website keeps saying i need to set up the server no matter how many times i authorize it
does anyone know how i can fix the issue where it says my server needs setup
Hiya! To my knowledge, staff members are handpicked here unless you apply through a form posted in an announcement in #announcements
Applications were recently opened, but unfortunately, they have already been closed.
Hello @scenic ice @dreamy trellis 
Please, read [this](#support-en message) message
No problem, have a good one!
thx!
is probot offline cus i cant access the dashboard?
@light cliff pls send the message in this channel
@leaden hill 
Do you need something?
I sent a message in support-ar
they were just asking I send it here
i got it working
Affected shards are back, and I am done with maintenance for now, will perform more later
<@&675070424748654593>
may i help you ?
nah thx
I'm an entire noob with the bots on discord. Can you create an I agree button to then unlock the rest of the channels in a non community server?
If so how the heck do I do it lol
so, next time do not mention the support with out reason or we will take action about that
!rr
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Probot was sold?
<@&675070424748654593>
Dyno's parent company, Swift Media Entertainment, recently acquired ProBot.
Thanks for the explination
So what's better Dyno or Probot?
That's up to you
Is there is any application for being in the support team?
They are already closed unfortunately
Will be some in the near future?
No clue
Thanks
could i get some help? i just had a quick question c:
Just ask your question
mb
i just can't get reaction roles to work. the roles show up on the site, and i can embed the reaction to the message but it doesn't assign the role when you click it
I can't add a button
<@&675070424748654593> ^
known issue, dev's working for a fix

how may i help you ?
ahh gotcha. thanks! i'll figure something out
yw, have a lovely day
u2 🫶🏻
🩷
i was trying to help
The daily reward is back?
Doing additional unattended maintenance, should be 0 downtime and unnoticeable though done
not yet, no eta when it will be back
hey, may you cantact @surreal jetty please
use one support channel please #support-ar message
Thank you! I was able to do it so the role appears for agreeing to rules but how the heck to I lock the other channels until people hit I agree? Sorry I'm trying to learn as I go, lol.
I want people to have 0 access to the other channels until they agree and then those unlock.
you must set @everyone role to see the verification channel only
Probot voting link glitches?
Hello, Probot for some reason doesnt show buttons that gives roles to members, like reaction roles working but buttons dont
<@&675070424748654593>
?
There is a known issue with roles, the devs are working on it.
Epic, i hope it will be done soon
Good
is there a command to view the current welcome mesage
<@&675070424748654593>
You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer
No.
can anyone help me
Just ask, support team will reply
does any of y’all knows how to set up pro bot levelling?
<@&675070424748654593>
what’s that
help me
I’ll invite u to my server and u set it up?
Look at this
https://docs.probot.io/docs/modules/level_system
I’ve trust it many times
tried*
can I invite u and u set it up?
Yes, but note that this server isn't responsible if anyone want to ruin your server
I am just a member
It is a support channel, please avoid talking here
Same here
Alr and he’s supporting me
Yes, but asking for inviting is not ProBot related, you can talk in #chat-en for this or in your DMs
I’m not asking for inviting
I’m just asking if anyone could help me set him up
set probot up
support
why cant i collect my daily rewards?
Hiya! Daily is temporary disabled.
ffgg
You have been temporarily blocked by Cloudflare, likely due to refreshing the page too many times. Please wait approximately 30 minutes to 1 hour and try again.
Hi there 
Could you remove all the module settings from the dashboard and reconfigure it from scratch? It's functioning correctly on my server.
I did it some time ago and nothing happened.
Can you show me the permissions for ProBot?
Alright. Could you invite me to the server via DM? I'll need permissions to access the dashboard
Why do you need to access to my dashbaord?
I need to thoroughly review the configuration and possibly reconfigure the module to identify the issue here
Fr guys is the daily still unavailable?
Yes, sorry for the inconvenience.
When is it going to be available again?
I waited for like two weeks till now
We don't have estimated time on that yet
Oo but please guys I need it
be fast please
Hello,can some one help me with some name problem,the name's apear as codes in deleted messages
<@&675070424748654593>
Is there a way to disable caps block only?
setting
I want to help you, explain more your problem pls.
from https://probot.io/dashboard
AutoMod
solved
can i stop this prefix?
No.
You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer
I bypassed it
What?
I clicked on a link someone sent and it worked
Ok. Good day with ProBot 
can u send me the link
thanks
You're welcome 
https://probot.io/dashboard>
choose your server > Auto Responder > add Response
Auto Responder
Hi I get an error everytime I try to claim my daily reward after the verification and it says "Error, please call the support".
Daily reward is disabled.
perm or temp?
There is no specific time.
How do I put emojies in an embed text for reference to reaction roles?
We noticed that you are a premium user, for faster response go to #premium-support
two bots huh
.
لا تمتلك الصلاحية لحذف الروم!
I mentioned in here just in case a user also knew the answer.
#chat-ar
لا تمتلك الصلاحية لحذف الروم!
<
How to send emoji via Pro Bot!
- You must use \ and then write the emoji without any spaces, identical to the image attached below...
Then put the message in the bot's message
thanks
I was doing it correctly, but realized I was using an emoji from a discord that it didnt have access too. And will do
Hey, @split needle , How long will not taking the probot daily?
no eta when it will be back
- Don't mention Support staff
hi! quick question- i'm trying to make a button on a message that gives a role, i've done this before many times, but for some reason it isnt working? the button just isnt showing up!
is there a temporary problem with the bot?
are support speak arabic
We are aware of this, you could consider using emojis for now. Unfortunately, there is no solution at the moment, but the issue has been reported to our team. We appreciate your patience as we work to resolve this.
#support-ar
is there a way to embed an image in the auto responder responses?
You can upload the image to a service like Imgur or Postimage and use the generated link
you think dropbox or google drive would work as well? (i know i know....go test it, lol)
I'm not sure if Discord supports these links, but I still recommend imgur or postimage
fair enough. Thanks for the response, super appreciated.
ill test and report back
No problem, let us know if you need additional help. Have a good one!
👍
i got this when i was trying to claim the daily reward
Hey there. Daily is temporary disabled.
ok thx
Np
What happens if you click on this link?
https://probot.io/dashboard
Gotcha. Assuming you've already refreshed the page, you could try accessing the dashboard from a different browser, using an incognito tab or attempt to clear the cache of your current browser.
Did it work?
Hey. I can't log into Probot.
Wait around 20 minutes and try later, do not try to refresh the page, it won't work
Glad to hear!
Okay thx
If you want to know more about this, I recommend you to read this
#support-en message
Okay :)
what is Enabled role and Disabled Role in /setlevel and /setxp
Hey, Does anyone maybe know the formula that ProBot uses to calculate level experience?
Enabled roles means only selected roles will be able to access selected features.
Disabled roles means the selected roles do not have the access to the selected features
means if i add role here then only member who have that role they can use command setlevel ..
Exactly
if i set Mod role then any role hai Administrator they can setlevel or not
It depends on the permissions you have given to the Mod role
<@&675070424748654593> 
The support team don't have any idea about this
How do I get the bot to congratulate once they reach a specific level for a new role?
In ProBot's dashboard
Is there anywhere I can look, been trying to calculate it but it seems a bit comlex.
I don't think there is a possibility to do that
Ok, will continue crunching the numbers then.
Thank you 🙂
no problem
What setting does it fall under
What do you exactly mean?
Try a different browser or device.
Try with a different IP then
Yes why not
didn’t work
says that since 3 days
Yes, it's because Daily rewards are currently disabled.
what’s daily rewards?
Daily credits
does it give free nitro?
it doesnt
oh Alr
Which website are you trying to access?
Do not trust members links.
Alr
I have smth
This this website
On probot dashboard
I have an issue with the logs on my server. Probot isn't logging kicks, but is logging other things. Is there any reason why this would be happening?
It can depends on which options you've enabled on ProBot's dashboard
I've got the kick logs enabled. But it isn't working. Even when I set it to a different channel it doesn't work.
Make sure ProBot has the highest role and permissions
Can I make it only send a message for when they reach a specific text level ?
It only seems to do every level
It is for every levels
So no you can't
It's got the highest role outside of my staff team, and has full permissions and still nothing.
try to kick the bot then add it again
I did that about 20 minutes ago while reading through the Docs to see if I had missed something that could be causing this.
is there a away i can see how much exp is needed for reward role?
No you can't
okay thank you
Does this problem appears with others servers?
Let me check
It does, I just tried in two of my other servers.
Ok, I apologize for this issue, I'll tell that to the devs
Alright, Thanks. I hope this can be resolved soon.
Hey this is my first time using probot so I don’t know much but it’s not letting me edit or add any commands in one of my servers idk why
<@&675070424748654593> I have an error code: 1015
Please read the pinned message
Hi there, sorry for the delay. Do you still need help?
Ok, thx
Any idea when the self assignable roles bug will be fixed?
Np
You'll have to wait about 30 minutes, then you might be able to access the website again. Do not try to refresh the page
There is no ETA, sorry.
Meh, thanks!
No problem, have a good one!
I don't know what changed, but it's working now.
That's nice to hear
Yes
Alright. Could you elaborate on your question so I can better understand you?
So basically when I go to the probot website it shows me all the servers that I have administrator perms in except the one I want to actually edit probot for
Can you show me your permissions on that server?
Are you experiencing any issues with specific events in the logs module? 
If you've already reviewed the permissions for the ProBot role and the role hierarchy, and some of the action log events, such as Member kicked, are still not functioning, a potential solution to resolve this problem might be toggling that specific module in this way:
https://imgur.com/3T8TVGq
@humble ravine Just for future reference, as that could have been the solution to your problem 
That was the first thing I tried when I noticed it wasn't working. However it is working now.
How do I make it so once a member gets to a certain level, they recieve a role? I’m trying to make it so at level 10 you will get pic perms
Glad to hear! 
Our documentation explains how to configure the level system, including role rewards. I suggest giving it a read, and if you need additional help, feel free to let us know 
It doesnt say anything about what im looking for
Oh im on mobile i aint see that mb
And what does remove with higher reward mean?
If, for example, a member reaches level 5 and receives the Active role, and then reaches level 10 and gets the Super Active role, the Active role from level 5 will be removed, provided this option is enabled.
Oh alr
Try to change some channel's name and try again
didnt work
why
this is the channels
is it bec of the emojis
It'll wake up ProBot
It is not, just try to change any channel's name
yep sure
ok thx
np
Make sure ProBot has the highest permissions in the server
one sec
thx
it worked
Great to hear
Make sure ProBot as admin permissions
oh okay
it has
Hi, Daily credits are temporarily disabled
Please stick to the channel's rules before helping ^^
sry
hasnt it been like that for months
im sry
yes, but it is our decision
it is not a bug
It's alright 👍
well um
i enabled logs
when i changed a channel name it didnt say in logs
when its enabled
and the bot has perms
and i saved
Try to follow this step ^^
#support-en message
and when i reload the page it tells me to setup
and when i reload the page it tells me to setup
and when i do that
it disables everything
that is weird
Are you sure ProBot has the highest permissions and roles?
im an admin so i cant put it higher than me
so i msg the owner
The owner has to do it, that's why you've encoutered this problem
ok i will ask him
ok it worked
if anything happens i will come
Alright no problem, here to help!
Now the kick log is only working when I kick bots. This is really strange
Try this step
#support-en message
Did that, still doesn't work. But it somehow works for bots when I kick bots. But not for when I kick members.
Thanks for letting us know, I'll tell that to the devs
so is it even possible to get credits at the moment?
No unfortunately
@tidal flare
Why does Probot not assign my new created role for the Self-assign" roles?? I thought it was fixed.
It is a known issue, the devs are working on it 🛠️
Hi there, is there a way I can auto send a message in a channel AFTER a role is added?
hey, unfortunately this is not possible
Okay thank you!
np
Hey, guys. Is probot down?
The functions of my probot stopped working out of no where
<@&675070424748654593> Hihi, as mentioned above it looks like ProBot is experiencing issues.
Slash commands are unresponsive for me. Along with dashboard looping authorization. Probot has the correct permissions and I’ve tried some basic troubleshooting steps. Server ID is 1170378567796936834
This seems to only be affecting users with the normal plan.
i am also experiencing the same issues if you find a solution or answers as to why it is happening please let me know
Sure I’ll try to let you know when I receive an update. The support team would probably appreciate if you dropped a server ID for them 
right
server id is: 1241713614713258086
<@&675070424748654593> When in my Embed is done and i send it to an Channel, its popping up BUT whit NO Button´s. Can you Explan this and how i can fix that?
(self roles)
@quiet herald@little oasis@bright falcon
Hello, looks like bot have some troubles, it should be fixed as soon as possible. Apologies 
Hello, there's an ongoing issue with buttons & menus for self-roles. The fix is already done and waiting to be deployed into the bot
No problem
i also cant claim my daily reward
Daily rewards are currently disabled for the time being.
oh ok
Role assignment with probot isn't working on my server, is that a known issue right now?
Is it just me or the bot is extremely slow atm?
i cant even setup my premium bot
We noticed that you are a premium user, for faster response go to #premium-support
not just you, mine is being mega slow with lots of issues
i can't even access the dashboard
Mine won't stop saying server needs setup
literally nothing is working
Even ones that have been working for years
Same as what I just said its just extremely slow atm for some reason it takes a while before it lets you through
Is the bot
Not functioning for y'all as well ?
Yeah
where is the support team 😭
Please refer to this message if you are experiencing issues with slash commands not working or dashboard loops.
Patience
The bot always worked for me
For 5 years
same here ive been using it for a while now
honestly never had to use this server before
Same
at least i dont think so
I just wanted to know what's going on
i dont think anyone knows quite yet
You’ll just have to wait it out until they can resolve their issues. I think we should move this conversation to #chat-en so we don’t clog this up.
I'm going to sleep
The infinite loop
Good luck to y'all
And to the support/dev team
i just wanna know why the bots not working idc about the chat its in

I just said that they reported the issue to the developers 😄, nothing more to add until they say so.
Hello! I'm trying to run the /rank command in my server but it says "The application did not respond". What should I do?
Too
I don't understand. 😅
When i use a command it says " the application did not respond"
can someone send me probot dashboard?
Ah, you're having the same issue as me?
backreading it appears that probot is having an outage? my welcome message and react roles are not currently functioning at all...
Hey, is there a way to access Arabic Support in addition to English Support at the same time?
maybe try that
1 sec
I want to gain access to both English and Arabic at the same time though.
do both of them
Oh nevermind I already have access to them, I am just a little blind. Appreciate it!
is probot down?
np
:/
sadge
Ah ok. I remember you told me that some days ago. I thought it was fixed. My apologies.
I already have probot in my server with required permissions but still i cant access his dashboard it says that this server requires setup but i was already setup before long time , and on clicking that it asks to add probot in the server but if i already have him why to add again , is there any issue with the dashboard?
Seems to be down
are you facing the same problem?
Just doesn’t do anything for me
like ?
Yes, my probot is giving me logs from 2 hours ago right now lol. And it’s very slow
Huh. I guess anything was too vague.
so everyones probot isnt responding?
yep not for me too
<@&675070424748654593>
<@&675070424748654593>
Yup
Or just needs setup
Even though it is
Pro Bot was under maintenance
The control panel and some commands stopped, and now the situation is back to normal
You can do it now 
actually thats incorrect, its still not allowing me to do anything with the bot
We noticed that you are a premium user, for faster response go to #premium-support
ya well guess what they aren't responding
You have to restart the application, the problem is solved for me
i have premium and its not letting me set it up
get stuck at a pay wall
Have you tried using ProBot from different servers?
Yes, brother, the bot will work, but it is under preparation
Is the asignable role still down?
It worked but there are still some problems
For the /mute text command
anyway i can change the muted role to another role?
Can I rename it? Can I specify for probot to use an already existing muted role?
what exactly is being prepared?
i have.....
its still says that my server needs setup
The developers have been notified, sorry for the inconvenience
What do you mean?
well thanks for that ,
Of course
No, sorry
Thanks!
If I rename the muted role, it would create a new role, and wouldn't use the renamed old role?
Indeed, but feel free to suggest a way to use a custom muted role in #1234622065810739291 
thank you!
i can change the role color though, right?
hey there can i get some help
Yup
this type of problem my server members are facing and i dont have automod enabled of duplicated text but still , is it because bot was down?
awesome danke!
<@&675070424748654593>
Can you show me your automod setup from the dashboard?
No problem!
Why is this happening?
Daily is temporary disabled
Ah I see ty
Np
One more thing tho
I can’t see a server that I have administrator on the server list of probot
Could you show me your permissions on that server?
As far as I know, ProBot is not undergoing maintenance right now. Is there something not working on your server?
here it is
Head to your server settings > safety setup > automod > edit and check if any rules may have triggered the block on that message.
I only have probot capital spam and probot link spam ,
Of probot
I have enable all permission, please help
Could you disable all rules both from the Dashboard and the section I mentioned, and then verify if the issue persists?
Please try again later. If it's only happening to you, try restarting your Discord client.
what is discord client and how to restart it
Control + R
I cant reset level text/voice
Same issue like satya
Bot did not respond
Did you try restarting your Discord?
Please try again later
I can’t physically do anything it says I need to setup my server
Please try renaming any channel and then reload the page to see if the issue persists. If the problem continues, kindly remove ProBot from the server and re-invite it using the following link: https://probot.io/invite
This should resolve the issue.
I waited 30 mins on the site and for some reason it loaded thanks for the help though
Glad to hear! 
Hello, my self-assign role menu isn't attaching itself to the embed I've created and sent to the channel - is there a confirmation/update button somewhere to press?
I am seeing some stuff here that says the assigning of roles is a known issue - does this relate to that?
Indeed. The developers are currently investigating it. This issue should not occur when emoji reactions are used.
Sorry for the inconvenience!
Ah okay good to know! I chose a bad time to change my pronoun selection menu 😅
Thank you!
No problem, have a good one! 
How do i make probot give auto roles?
Here's a quick guide: https://docs.probot.io/docs/modules/auto_role
Let us know if you need additional help!
Np!
oki sure one moment [ i off all the probot automod from safety setup and it stopped
السلام عليكم
So it's resolved now?
#chat-ar
Use your main language support channel please, #support-ar
yeah its resolved , but i had one more question for my knowledge [ sorry for disturb tho]
No worries at all
Just ask your question
umm the 70%> caps spam , does it block if message contains only 1 word which is capital ?
It depends on the number of letters in the word
ohk thank ya
Np
Why i can't claim my daily reward
Daily rewards are disabled.
they said try to kick and invite
i can't do anything in dashboard either, it says req setup
<@&675070424748654593> 
Try to kick the bot and Enter it again
okay, i will try that
Try logging in from here https://probot.io/dashboard
i re-invited the bot
it still says application did not respond
:(
it takes like a minute before probot respond to ''setnick @ user (new nick)''
also this command still doesn't work ^^
Anyone seeing issues with roles/buttons saying "this interaction failed"
hey, whats up with the self-assign role button? ive tried it in mobile, desktop and browser, interaction failed
yes I am having the same issue
hey @raven knot @sacred arrow and @real summit, It is a known issue, the devs are working on it 🛠️
Is the bot working ? @everyone
what about the command?
oh.. not just me.. i see
ok thank you
okay good luck devs
What problem have you encountered with commands?
Make sure ProBot has the highest permissions in your server
it has admin perms and is almost highest role
Are you the owner of the server?
kind of, real owners acc got deleted so im like second owner role
That might be the problem
i have admin perms aswell
is probot down??
ye i know that cant easily fix by reset or invites bot again
but its weird, bc the normal probot role and the bot role are both way above member role and other roles, so why doesn't it work
Maybe because of the owner account that got deleted
Try later, it could work
it worked 30 minutes ago
Like I said, try later
ok
the level rank is not working for me why ?
<@&675070424748654593> 3 minutes
It's a problem in Pro Bot
It is resolved by those responsible
@random gyro Please read the channel topic
Yes, brother, it has exceeded 3 minutes without any administrator present
which one ?
I wasn't responding to you, and like Clover said, try again later.
Well, brother, a minute is not a problem
reaction roles not working only me?
Why i can't claim the daily reward
and me
(i was offline so cant give exact details)
but my guys reported to me and told me to check the logs as proof (all of these actions were done by probot on its own accord)
probot last night (times are EST) randomly started to create channels and move people in and out of channels for a few minutes
hey, it's a known issue, dev's working for a fix
daily is tempo disabled at the moment
okay thanks for the information
thank you
it might someone of your members or mods moving them, the bot can't do this without any reason
yw, have a lovely day
sorry
np
c
I went to check the perms and i cant load any server on dashboard i get this
But, i dont want to sound arrogant but i am very careful with my perms and i think im fairly decent at setting them up right
also there is only a few people in the discord most of which are 40+ years old and barely know how to use discord
until the dashboard loads for me i can not confirm but i highly doubt anyone has the perms to move someone with the bot other then me and the person who reported probot moving people
also there is no messages of any commands also no deleted (audit logs) of any commands
hey, you can't delete messages more than 2 weeks old, its related to discord-end
I have a problem: I cannot get daily credit
Is something with David goings and Andrew tate
Daily is temporary disabled
Thank you
No problem 
Hey there. What exactly happens when you try to purge messages?
Pro bot isn't responding
I'm sorry about this but can I get some credit? Since yesterday I've been trying to get some. Is there a good way to get it? I will thank you very much
Since Daily Credits are disabled, you can't claim credits
We do not give credits at all
Our services are currently experiencing some issues that may result in unexpected behavior on the dashboard. Could you try renaming any channel on your server and then attempt to access the dashboard again?
Not working
Make sure ProBot has the highest permissions and roles
If you're seeing this error, the only thing you can do is wait. Our development team is actively working to resolve the issue.
(We have the same name hihi )
We will wait 💀
same error
Who is the current owner of ProBot?
Swift Media Entertainment
I can confirm my server is experiencing similar issues with probot just doing things randomly by itself. It is changing channels and keeps re-creating a role called muted and giving it to members, muting people randomly and also deleting messages randomly
Edit: disabling Spam Automod seems to have stopped it muting people.
I am having the same issue in my server
Logs don't work by my side
Try refreshing the page
So the rules of the automod module were muting people, while ProBot was just editing the channel permissions
Hello, I have an issue with the "autoresponders" on the dashboard. I filled in a trigger, added a response, and activated a role, but when I enter the word on my server, it doesn't work ??
i think the bot is down
or it have a high ping
Developers are working on it, and for future reference it's not necessary to say things that we don't know if they are true or not 
Not quite - my rules hadn't changed, the spam rule was set to this, but probot was muting people for spam even when they weren't spamming.
To be clear - Everything has been set up and running smoothly for months until yesterday when probot started doing weird stuff without us changing anything.
The "autoresponders" are very slow to activate, does anyone know why?
there is a video in ar support someone sending a lot of requests to the bot
Excuse me, why is there a delay in self-assignable roles?
I assume that if you enable the rule again the same thing happens, right?
Again, we do not know if this video is real and even if it were, we are not developers to know if this is affecting the ProBot infrastructure 
@dusky plume @mint urchin @trim turtle The developers have been notified and are actively working to resolve the issues you reported. We apologize for any inconvenience this may have caused.
Hope the bot is up and running soon. I have my mods on high alert and crazy assigning roles manually via ticket when someone joins the server 😭
Personally, sometimes it works right away, sometimes it doesn't, sorry. But to respond to Arun, the bot from my server was online at that time, it seems to me. That's for the info. Thank you!
No problem, have a good one!

Sorry for the inconvenience, the devs are doing their best
I don't know if ti helps but I have another bot in my server that automatically makes button to switch between and that bot is receiving the same error message when clicking that button. So maybe it is a discord issue
Umm I think the bot is dead right now?
Sorry to see you are encountering this issue, developers are working on it 
okidoki
same problem with my probot, sometimes it respond and sometime it didnt
@quaint sentinel
Do you need something?
seems like I got the same issue as everyone, no response from the app and I can't access the dashboard of my server
Only something is announced there during reboots or when there are issues impacting all servers. Please be aware that this issue is intermittent and does not affect all servers 
Change the channel name and attempt to access the dashboard once more.
If it doesn't work, check ProBot's permissions and role hierarchy, although if the bot isn't currently working on your server that's probably the reason.
Glad to hear, same issue.
Tried it, it doesn't work, Probot is high in the hierarchy and all his permissions were not touched
he's still giving roles on join
Same for me here, maybe bot down
Try to kick the bot then add it again
no my bad @brave topaz it's another bot giving out roles*
will try
ProBot is not down. As previously stated, the developers have been notified.
When I try to open the dashboard on the website it also says, I have to add probot first 15 times after opening the overview
Do I need the purple bot or the miami beach coloured?
why does it say server requires setup
If the bot is experiencing problems on your server, it is normal that when accessing the dashboard you notice unexpected behavior.
One of them is the premium bot 😄
my bot stoped working after i tried adding it to another server
Also same for me. Bot has Admin rights and an extra bot role with admin rights.
Try editing a channel name and accessing the dashboard again.
and started showing what he sees
yeah no it doesn't works, the bot on the discord server is broken, or at least the link between the server and the bot
ProBot is currently experiencing some issues, the developers have been notified.
If the bot is experiencing problems on your server, it is normal that when accessing the dashboard you notice unexpected behavior.
So the only solution is to wait for the developers to fix this, sorry for the inconvenience
no problem I will be switching to another bot in wait, thanks for the responses
The bot just woke up
it's back @brave topaz, the dashboard I mean
The bot sent 2 welcome messages late, the dashboard is back, (/rank does not not work tho)
Thanks for the additional info, the developers are still working on it.
np will be looking into further problems and keep you informed
Hi, sorry to hear that. But don't worry, developers are working on it, thanks for your patience 
This means the bot will be detonated ?
Sorry, I am using Google Translate by mistake
I mean, are you working on fixing the bot and making it work?🤗
Developers are doing it, yes
You are the owner of the bot?🤩
No no
This means that you are a GPT chat, not a real human being?
For arabic support, #support-ar
oh sorry chat gpt
but the probot is offline, because I added it and it tells me that it is offline
Try to go to the DashBoard, what does it shows?
it tells me it needs setup
Ok, so try to change any channel's name in your server, to try to wake up ProBot
I tried to make it exit and return but nothing, then it seems a bit exaggerated to change the name of all the channels honestly hahaha
Sorry for my confusing message, I meant to change only one channel's name
I changed the name of a channel but nothing has changed then I don't know how changing the names of the channels solves the problem but oh well
hello support, is there any spanish support?
#support-es
ty
I'm sorry, it's not like there is a necessary minimum number of members
it would make more sense hahaha
there is no one
Wait for Support answering you
ok
I'm sorry, but it's hard to understand your translation
@tidal flare I have tried refreshing the site multiple times and I did the setup multiple times and it keeps telling me this:
now all cmds doesnt work
Developers are working on it
Try to change some channel's name and try again
so, as soon as I add the probot to my server it goes offline, you told me that to solve the problem you have to change the name of a random channel but oh well. I said sorry but wouldn't it make more sense that the probot is offline because certain necessary members are needed?
What do you mean by changing some channel names?
it does not work
Hi, avoid direct mention, thanks
Make sure ProBot has the highest permissions/role in your server
It's above all the other roles and still isn't working
Are you the server owner?
I don't really think Probot really need to be above admin
Yes and this is where I have it at:
YES THERE IS THEM
Avoid caps please
also to get back the dashboard of Probot I had to play with the it's role
Put it at the lowest position then at the highest
and I got back the dashboard
ok
Try this solution if it helps
#support-en message
but the commands still don't work
Yes, it is a different issue, developers are working on it
We are in the channel you tagged.
ok nice didn't know abt that one
It shows a specific message
this one ->
I'm not seeing it. I tried changing the name though to some of the channels though but it didn't work. I'm still having the same issue.
Try this solution :
Put ProBot's role at the lowest position then at the highest
Still didn't work
sad it did work for me tho
I also have another server and ProBot is not at the very top and the site is working just fine for that server but not this one.
yeah ProBot is not at the very top too but what I meant was to try changing the role :
down, save changes and reload the dashboard, then back up, save changes and reload the dashboard
(Probot is under only Admin role on my server)
I'll tell that to the developers, thank you for your patience. If you both want to tchat, please use #chat-en
yes np have a good day
ty
Ok thanks!
This is daily credits, which is currently disabled
why
I can’t send any embed msgs can someone help me!!!!
Can support help me
I already moved the role to the bottom and then to the highest and still got it
Try refreshing the page
Like I said, Daily Credits are disabled
Still the same
Make sure ProBot has the highest role/permissions
Try to use another device, like a PC
I’ll try that later then, thank you
It does it works when it want to and stops when it wants too it just worked yesterday this sometimes happens to me with the embed messages
thx
Make sure to select the right channel to send the embed
Might just need to try it on my computer let me see if that works
Yes that will be better trust me
does probot daily on?
No, it is disabled
its been two weeks now since probot disabled
Hey i got a question, on my Main Discord Server the Bot appears off and doest not work since a couple hours and has problems the last 3 days, on my other Server he works, is there anything i can do?

Hi, it is a known issue, developers are working on it 🛠️
Thankss
np
hello, can you fix this
I suffer from this problem a lot when I request daily bonuses
This is why
#support-en message
Np!
Hi, I have a question. Can I direct welcome messages to just one channel with ProBot?
Hey, yes. In welcome module just set send mode to to a channel, and choose on which channel you would like to send welcome messages
Thank you!
Any time 
sorry for my low knowledge, but where is the welcome form?😅
Bro why is there no french chat channel lol
No worries, I'm here to help you 
Dashboard
Choose your server from left side bar
Welcome & Goodbye tab
There's literally a polish, brazilian, russian and arabic channel but not french
That's pretty ridiculous tbh
real
Thank you very much
no problem
It's not like if it was the third most talked language in the world
Lmoa
But anyways
You guys always can use #support-int/#chat-int
We had special requirements for adding new lang channels, the languages may have been even the most popular in the world, but if they did not meet our requirements they were not added anyway. But now, we're not adding any more dedicated channels anyways
"requirements"
I was just saying that you should maybe care about what language is more talked than another lol
In the world it may be a popular language, our bot was used by quite few French speakers, hence the lack of a dedicated French channels
ProBot is actually one of the most popular bots in french communities
According to our statistics, it was not so
Idk how it looks now, but as I said, we're no longer creating dedicated channels anyways
Feel free to speak French on #chat-int/#support-int
We have French support members, so they will happy to help you and answer all questions in French
Yeah I found a nice one
the commands aren't working
Called Dyllan
I'd be happy to help
Should work again in few minutes
we're restarting clusters
oh ok
is probot down? the bot is in my server yet the dashboard is saying its not, and when I use a command it shows an error
Please read Rules if you want to know why you have been warned
It's a known issue, developers are working on it
ok
Nuh uh
why is probot so slow at send logs to staff chanenls?
Nice it's not my problem
is probot down again? I cant acces the dashboard rn
all my and friends servers...
this is the same issue im having rn
yeah the probot is down
was about to set up a new reaction role system until they fix the issue but now i cant even do that since the website´s down
you can use dyno for reaction roles its better
When I said you should promote Dylan?
It was a joke lmao
You gotta chill a bit bruh 😭
nuh i wanted to make a mix of zira and probot
For chat, please use #chat-en
Second degree understanding is crazy 💀
you know like an embed from probot and then a reaction role message from zira.
the embed is for like channels you want to mention <#THECHANNELID>
yeah i know. but it looks cool
yeah its cool
no
