support-en

[nocturne flax]

Yes

It's not allowed

Sorry for interrupting ^^ <@&675070424748654593>

[eager dust]

they have say its susspended

[fickle bramble]

is there a way to make it so that when Pro bot creates my temporary voice channels , it will also increase the bitrate for those channels?

[cinder sail]

<@&675070424748654593>

[sage flint]

no

[fickle bramble]

ty

[keen fog]

Is it possible to somehow not set a certain value of "exp", but add it, that is, add experience to existing ones with the command, and not set a certain one.
||/setxp||

[sage flint]

no

[keen fog]

Is it possible then to count the experience in any convenient way? Without using the "/rank" commands

For example, I want to add N amount of experience and I have to enter "/rank" and count myself.

[sage flint]

no

[keen fog]

😦

[keen fog]

Will it be implemented, or is there any problem with it, which is why it has not been implemented yet?

[sage flint]

You can suggest it to be added - #573053418017521664

[keen fog]

oh...

[lofty onyx]

i see alot of servers do that
and some of them even scam so do i report them to you guys or discord?

[sage flint]

You can report them to us, so they will get blacklisted
And you can report them to Discord, so their accounts/servers will get terminated

[lofty onyx]

ok thanks!

[lofty onyx]

btw just a question how do yo do that thing in (about me)

[nocturne flax]

It's emojis but lined up u can make it through a website

[lofty onyx]

can you dm me the website?

[nocturne flax]

Sure i'll look it up

[keen fog]

Is there any way I can make a list of bad words right away? :/

[lofty onyx]

thanks!

[grand abyss]

How can i fix this?

[nocturne flax]

I couldn't find it sorry

[lofty onyx]

oh ok thanks for your time btw

[nocturne flax]

<@&675070424748654593>

[nocturne flax]

Np

[nocturne flax]

Nope just with the dashboard

[nocturne flax]

Daily's are temporary disabled

[keen fog]

Is there a way to do it quickly?

[nocturne flax]

Nope just the typical way

I like ur pfp

[keen fog]

❤️ thx, i like you pfp too

[nocturne flax]

Np

[grand abyss]

Until when?

[nocturne flax]

I don't know

[grand abyss]

👍🏽

[chrome magnet]

Pls how can i set the bot on my server i have already invited the bot to the server

[livid hearth]

hey, check the https://docs.probot.io/

[hallow scaffold]

I invited probot to my server, and the dailies were functioning smoothly for a week. Just as I began explaining its usage to my users, it abruptly ceased working. It's a shame; the bot had so much potential, but it appears others have disrupted its functionality for everyone else

[livid hearth]

daily has been disabled weeks ago, it’s a decision by our administration, can’t do nothing about that

[hallow scaffold]

Hey, I totally understand. If resolving it were as simple as pressing a button, it would've been fixed long ago. I'm not even a premium user myself, so I can't really critique. Nevertheless, I've kept it on my server, hoping for improvements for all of us, including you guys. Hope you're having a wonderful day!

[livid hearth]

have a lovely day, stay safe

[viscid tide]

What solved the problem

[livid hearth]

daily rewards, has been temporary disabled, sorry for any inconvenience

[midnight dust]

.

[subtle sky]

@livid hearth

I have a glitch

[subtle sky]

Here is the video showing everything

[sage flint]

please use only one support channel #support-ar

[digital ledge]

why is daily down and when will it be back?

[cinder sail]

<@&675070424748654593>

[cinder sail]

daily rewards has been temporary disabled, there is no given time to be be back

[digital ledge]

do you know why its been disabled?

[cinder sail]

There is no problem, the administration disabled the daily rewards

[digital ledge]

hm alright

[digital ledge]

so is there any ways to get credits now or no?

[willow pecan]

ppl i had a server with probot, and i got a banned, any chence probot will working for me without roles, and make the bot give me the specific role ineeded to get tho?

<@&675070424748654593>

[weak pasture]

im facing a problem dealing with probot within the welcome massage isn't apper

[dusky plume]

I can now upload a welcome image on the ProBot dashboard, but the welcome image doesn't appear in the welcome channel in my server

[nocturne flax]

So does the bot give a role to someone who’s BOTH level 5 chat and 4 vc or EITHER

Because the bots not giving roles out to people with no vc level

<@&675070424748654593>

[sage flint]

Bot is giving a role to someone with both levels only, as you configured it in such way

[nocturne flax]

How do i make it either

Can you have that as an option, i think its only fair

[nocturne flax]

Would that he a suggested feature then if its not possible

[sage flint]

Just add same reward role twice, once with required only text level and once with required only voice

[nocturne flax]

Oh hm

Good idea

Thanks!

That really should be a feature though

[sage flint]

Fell free to suggest it #573053418017521664

[bronze wagon]

@sage flint I accidentally renewed automatically,
I haven’t used it, can I get a refund?

@sage flint It took me a few months to see that I had renewed my membership.

[nocturne flax]

Can someone point me in the direction of the docs that help to explain more about this section of the leveling panel and how to set it up. Please and thank you. 😊

[nocturne flax]

How can I disable the bot from pinging me when I level up?

[nocturne flax]

<@&675070424748654593> ^

[nocturne flax]

You can't disabled the leveling ping but you can disable the leveling system or you disable channel notifications

[nocturne flax]

Everything is clear

[nocturne flax]

If that were so I wouldn't be asking for the docs to explain it. 🙂

[nocturne flax]

Basically the role reward is if the person reached a new level you can automatically give them the role

[nocturne flax]

This portion of the setup isn't in the docs! 🙂

The other / commands like /rank or /top etc is used to view the leaderboards ur server level

[nocturne flax]

Wait for the support

[nocturne flax]

Thanks!

[nocturne flax]

Np

[split needle]

https://docs.probot.io/docs/modules/level_system

[nocturne flax]

Also how do you rest xp levels? We only have 6 levels and the bot is setting members at levels 25. 🙄

[split needle]

depending on if you're the server's admin, or just a member
you can not do anything as a member other than asking the server admins to change it
if you're an admin, you can replace the [user] variable with [userName] or [user.name]

[nocturne flax]

thx

[split needle]

you can use the /reset command, select type and target as @everyone

[nocturne flax]

Went through all this already

[split needle]

you may avoid giving wild answers if you don't exactly know the answers

[nocturne flax]

👍

[split needle]

that's all the docs provide at the moment

[nocturne flax]

@split needle so this portion isn't covered in the modules correct?!

[split needle]

about the commands, I think the doc maker didn't add the commands there, and instead making separated sections for common settings like what do the options in the command setting do

yo can check out this link to know more about the options https://docs.probot.io/docs/getting-started/commands

o wait no this one https://docs.probot.io/docs/getting-started/dashboard

[nocturne flax]

Thanks for your help!

That's exactly what I need! 🤗🥰

[eager pulsar]

Hello, Is there any extra reqs than the form already provided to join the EN Support tem?

[cinder sail]

<@&675070424748654593>

[mortal summit]

No, you submit your application and wait for a response

[robust yacht]

why probot not showing my role despite it has been created? even with the role ID it doesn't show.

what the maximum number of roles I can assign with the probot? overall in the server not in the embeded message.

[elder jasper]

<@&675070424748654593>

[tardy lintel]

how much we need to wait until daily reward back again

[cinder sail]

<@&675070424748654593>

[cinder sail]

there is no a given time to be back again.

[cinder sail]

it’s take time to show to you the role or refresh then try

[robust yacht]

It solved, I was gonna removed it but you replied before I even got the chance to remove.

[cinder sail]

Okay 👍

[vagrant oracle]

got this lol

[mortal summit]

the function is temporarily disabled

[vagrant oracle]

ah alright

[dreamy heart]

Why I can't use Pro bot commands

[cinder sail]

<@&675070424748654593>

[sage flint]

Use only one support channel please - #support-ar

[dreamy heart]

Ok I'm sorry

[twilit shore]

<@&675070424748654593>

I have glich

P

@sage flint can u help me

[mortal summit]

How may we help you?

Please clarify your problem

[twilit shore]

Look here #commands

[mortal summit]

Do not ping individual support members

[mortal summit]

Use the regular Slash commands /credits /profile

[orchid crescent]

when it will be renabled then?

[cinder sail]

<@&675070424748654593>

[smoky shell]

Is it possible to tag users with the new twitch alerts feature? If so, how can set it up?

<@&675070424748654593>

[sage flint]

Yes, you need to copy user ID and provide it like this - <@id> example @sage flint

[sage flint]

There is no estimated time for this

[rugged reef]

Dang, this actually exists?

It doesn't let me log in

It says error code 400

What is error code 400..

[sage flint]

Send a screenshot please

[tidal shale]

why isnt there a paypal option for the member ship

[sage flint]

You can charge your account balance with PayPal and then use it to buy the membership

[tidal shale]

ok thx

[sage flint]

https://probot.io/premium/manage Billing tab Add funds Pay with PayPal

[tidal shale]

thx

[sage flint]

You're welcome

[cinder sail]

i see only you who support and help members good work

hope to accept me to help you

[glad jackal]

yo i need help

i can't claim my daily

[cinder sail]

<@&675070424748654593>

[sage flint]

Daily rewards are temporary disabled

[fluid panther]

How do I get my roles to appear in the select role section of the probot dashboard

[cinder sail]

<@&675070424748654593>

[sage flint]

Go to your server settings on Discord, head to role and drag ProBot ✨ to the top of the list. Back to the dashboard and refresh the page

[cloud umbra]

hello

pls help

[cinder sail]

<@&675070424748654593>

[mortal summit]

You have been blacklisted for being a possible bot

[cloud umbra]

what should i do

[cinder sail]

<@&675070424748654593>

[cinder sail]

You can Send private to ( @near canopy or @frank swallow )

[sage flint]

Appreciate your help, but when any support member started conversation with a user, please do not interfere even if 5 minutes passed. Let the support member finish the case. Thanks!

[mortal summit]

This is new even to me, according to the channel description rules, but I don't mind

[cinder sail]

I don’t know this is new to me,I know only if 5 min passed so I can answer
Thanks for your Information

[mortal summit]

Daily not working / "Error please contact support"

Daily is temporarily disabled by the staff. If you are receiving an error when claiming your daily reward, this is why. Please do not create any more reports about this error.

[quartz sphinx]

i cant get the daily credits why ?

[mortal summit]

🤦

[cinder sail]

😂

[naive flume]

😁😂

[naive flume]

^^

[quartz sphinx]

i didnt see the message sorryy 🙃

[mortal summit]

Daily is temporarily disabled. Pinned message

Error 1015 / "You are being rate limited..." / "Too many requests..."

You got restricted due to excessive traffic, possible causes of this are reloading too many times, clicking buttons or switching pages too fast.
Wait at least half an hour before accessing the site again. If you keep trying to access the website, the block may take longer

[fluid panther]

❤️

[wraith ivy]

W pfp 🇪🇬🇪🇬🇪🇬

[nocturne flax]

Hello, I own a server and ProBot deletes messages with more than 3+ images. Is there any way to turn this off? It's really getting annoying when admins make weekly reports with 3+ images and it gets deleted.

[cinder sail]

<@&675070424748654593>

[narrow yew]

Can someone get permission, did the bot ask to delete the messages?

[nocturne flax]

No, it just delete them by it self.

[cinder sail]

please follow rules

[nocturne flax]

No one uses a command or anything.

[narrow yew]

Sorry, I forgot this.

[livid zinc]

can somebody explain to me how bot is giving out timeouts even if automod is turned off?

[cinder sail]

see the log

or audit log

[cinder sail]

check the log

[nocturne flax]

Nothing there

I mean with reason

[cinder sail]

you mean that the bot delete daily +3 images without any command ?

[nocturne flax]

yh

[cinder sail]

okay please send me the server private

you didint send me the server priv so i cant help you.

[rigid light]

Can anyone help me out with probot.?

[cinder sail]

<@&675070424748654593>

[cinder sail]

how can I help you ?

[south nimbus]

hello, I am struggling with using auto roles, I can't seem to actually make the reactions work, people react to the post, but it doesn't give the role out

[cinder sail]

<@&675070424748654593>

[south nimbus]

?

[livid flicker]

i have a question

when the daily reward will be enabled

[cinder sail]

Make sure that the role of probot is above the roles you put in auto roles

[cinder sail]

There is no given time to be back

[south nimbus]

this has been done, it still will not give out the roles below it

[cinder sail]

you give the role manage roles ?

[south nimbus]

correct

[cinder sail]

Send me the server private please

[cinder sail]

Before sending me please turn it on and off then refresh the website then try

[south nimbus]

turn on and off what? the bot? or the permission?

[cinder sail]

I mean remove the auto role then add it back again

[south nimbus]

so remove the entire message and start over again?

[cinder sail]

Yes

[south nimbus]

so I cant just adjust it, i have to start over from scratch again

[narrow yew]

Yes

[south nimbus]

ok, so ill have to get all the members to react to it again, this is for a rules post so that any of the members can have access to any portion of the server, without this reaction they can see nothing except the rules, so I should warn everyone that I will have to do this, correct?

[narrow yew]

Your problem is that the bot does not give the members the role you specified?

[south nimbus]

correct, I want it to assign the role of "member" so that they can view anything within the server, without reacting, the only available area for them to see is just the rules

[narrow yew]

Do you give the bot administration?

[south nimbus]

no bot should ever need the admin role

administration roles on a bot lead to a discord server becoming comprimised when the bot has been comprimised

[narrow yew]

It is better to give it, but if the bot is given manage role, the rank you want to give to the members, the bot is ranked higher.

[south nimbus]

this is the case, the bot is higher than all other roles aside from owner

[narrow yew]

Okay, give the bot administration, then send me your server.

[south nimbus]

is admin only temporary? because if not, I'll gladly manually assign roles, there is no reason for the bot to have admin privileges

[narrow yew]

Just let's see the problem.

[south nimbus]

ok

[narrow yew]

First give the bot administration, then send your server to me.

[dusky plume]

Excuse me, I can now upload a welcome image on the ProBot dashboard, but the welcome image doesn't appear in the welcome channel in my server...

[narrow yew]

Give me a roles, I can see the roles of the server. @south nimbus

[south nimbus]

react to the rules, if as you said its just the need of admin, it should work, correct?

[narrow yew]

Make role probot the top roles in your server and then enter the server's site and deactivate the automatic roles and then Activate it again and then update the site

[south nimbus]

ok

[cinder sail]

The image load in the website ?

[cinder sail]

i said to him above this

but he didnt recongnized me

[compact girder]

Who can i set the bot to notify when somenone enter and leave the voice channel?

[cinder sail]

Yes

From logs

[dusky plume]

The image upload successfully, but in fact the welcome channel in my server cannot be displayed.

[main wedge]

Hi all. Perhaps I am doing this wrong? Under Auto Roles, I am trying to attribute that when people click the reaction button on Rules, that it auto roles them as a member. But I keep getting this. I am new to server creation and not quite sure what I am doing wrong. Thoughts?

[narrow yew]

Hi stan, the problem is to raise the role bot to the top role so that it can give the role you want.

[narrow yew]

Make sure that you are activated the feature and make sure of the chat, as the bot can send

[main wedge]

Thank you for returning my message. The part that is confusing me is that the bot already has administrative privileges and everything is clicked on.

So I am not sure what more to attribute to it.

[narrow yew]

The problem is that I lift the probot role to the top of the role, then it can give the role you want. The problem is not the administration.

[main wedge]

OH! I get what you are saying now. The list. Got you. I will try that. Thanks

[narrow yew]

Do the first step, which is the main one is to make the role bot higher, then the role will be able

[main wedge]

That worked. Thank you for your assistance. The issue was the role list. 🙂

[narrow yew]

Your welcome

[main wedge]

Hello. Me again! Haha. So I have set the auto role to member...how do I test that it works? I tried acting as the role in the server, did a reaction, and nothing. I probably am missing out on a step here but I don't know how this stuff all works lol

[sage flint]

Hey, auto roles are assigned only on joining the server, so the only way to test it out, is just ask someone to join the server

[main wedge]

Ok thanks

[sage flint]

Np

[lucid badge]

hello do you guys offer lifetime subs?

[rugged reef]

I'M SO SORRY FOR BEING LATE

I also don't got much time

I'm also wondering if we're allowed to ping.

[gusty trail]

SOS why my show all not slazsh

But my member don’t show 🥺

[naive plover]

hello

[naive plover]

how do i make self assigning roles

[split needle]

currently, no

[split needle]

this is not anything related to us

[split needle]

make sure your members have "use application commands" permission
check from either/both server role setting or/and channel permission setting

[split needle]

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[dusky plume]

I made sure I allowed its message permissions

[remote ocean]

Hello

Hello i have problem credite transaction

[sage flint]

Hello, elaborate please

[remote ocean]

Come to commands

[cursive kayak]

how 2 probot in probot support server?

[sage flint]

One is a premium version

https://probot.io/premium

[cursive kayak]

ohk

when i try to claim daily reward from website its show "error, please contact the support"

[sage flint]

Daily is disabled

[cursive kayak]

ohk

[acoustic jackal]

hi i need a support to talk with it plz

i have a problem when i try to claim my credit

[cursive kayak]

daily is disabled

[acoustic jackal]

ah ok that mean i have no problem ?

[cursive kayak]

yes

[acoustic jackal]

thanks bro

[cursive kayak]

np

[cinder sail]

please follow the rules

[violet needle]

Will it be enabled?

Or permanently disabled?

[naive flume]

#support-en message

[violet needle]

Thank you🙏🙏

[grizzled finch]

What's wrong?

[cinder sail]

<@&675070424748654593>

[split spindle]

How do Ik if my account got blacklisted ?

From transferring credits

[cinder sail]

Daily is temporary disabled

[cinder sail]

Yes

[acoustic grotto]

Is dailys brokev

[stone sand]

Hello, I suddenly get error 1016 when I try to access the Pro Bot dashboard. Why is that?

It says:
The owner of this website (probot.io) has banned you temporarily from accessing this website.

[cinder sail]

there is no a given time to be back

[cinder sail]

<@&675070424748654593>

[sage flint]

Hey, this is just temporary block due to high traffic. Wait for about 15-20 minutes and try again. Do not frequently refresh the site, because it may increase the waiting time

[stone sand]

ok thanks

[grim glade]

looks like i messed up something

i dont wanna show anything else cuz idk if ray id is my personal data or smth

[sage flint]

@grim glade

[grim glade]

ty i thought that i changed a ban date to like 4 months ago

ty for the fast response

[manic mortar]

it keeps blocking me even though i left it for a while and didnt refresh the page and its kinda getting annoying now

[cinder sail]

<@&675070424748654593>

[sage flint]

Close the page and wait a little bit longer

[languid lark]

How do I turn off the automatic DMs that probot sends to members when they add/remove roles?

[sage flint]

Change the notification type to Silent

[languid lark]

Thank you!

[nocturne flax]

Why is the bot not leveling up my members right now

<@&675070424748654593>

[maiden cloak]

Hello

How to call music?'

Command

[sage flint]

There is no command for music

[sage flint]

Send a screenshot of your config please

[nocturne flax]

Which part?

[maiden cloak]

Oh that's bad

[sage flint]

Leveling

[nocturne flax]

Its only leveling up some members

It says theres 0 messages sent which isnt true

Theres over 600 people in the server

The bot has admin

[sage flint]

Statistics are broken

[nocturne flax]

Awesome.

[heavy shore]

Hello

[nocturne flax]

Should i just remove the bot and add it back?

[heavy shore]

how do i fix this ?

[sage flint]

You have set the rank roles as roles no xp roles, so once someone gets a reward role, they can no longer level up

[sage flint]

Daily is disabled

[heavy shore]

for how long ?

[sage flint]

It will not change anything

[sage flint]

No estimated time

[nocturne flax]

How do i change that

Oh i see

Damn im an idiot thanks

Really appreciate it lol

You’re a saint

[sage flint]

[narrow yew]

What is the difference between these two?

[cinder sail]

<@&675070424748654593>

[sage flint]

https://probot.io/pricing

[grim glade]

still having prolems unbanning ppl in the website

no idea if its only happening for me or is it still the sever issue

[sage flint]

It is likely that the user has been unbanned, but you have not received any message on your dashboard stating that this has been done successfully. Check your audit log to make sure that the user got unabnned

[grim glade]

it gives me this everytime

soo i cant check if it worked

[naive flume]

#support-en message read

[grim glade]

okay ill just hope it fixes

[fickle goblet]

https://cdn.discordapp.com/attachments/664941916722429986/1234545017779916952/image.png?ex=66311f24&is=662fcda4&hm=1723e9dae6fea31e7ed55b64be6c568bdf98bacde7956f44928cc5fd5310fbdc&

[cinder sail]

please follow the rules

[cinder sail]

<@&675070424748654593>

[livid hearth]

hey, may you try now

[grim glade]

i got in the website but the unban doesnt work

if i click unban nothing happens

looking at my console and its pretty red

the server is like 30 seconds delayed

edit button broken,,

[cinder sail]

daily is temporary disabled.

[livid hearth]

daily is temporary disabled

[livid hearth]

did you tried from another device

[grim glade]

ill try it in a sec

maybe i could try clearing cookies or smth?

[livid hearth]

yes, you can clearing your browser cookies

[grim glade]

doesnt work... can u tell me how can i unban my alt then with the /unban commands?

that should work

[livid hearth]

/unban input: (alt id: 680456288391397426)

[livid hearth]

credit payment method disabled

[narrow yew]

Why do I want to buy through the credit?

[livid hearth]

there’s only the credit card payment method and more… for now

[grim glade]

unbans are compleatly broken

soooo..

[livid hearth]

so he is not banned anymore try joining

or unban the account manually from the server settings

[grim glade]

server settings in the web are the main issue

ok thank got that worked, but the site still says its banned for some reason

soo ill wait 3 months for it to clear then

bc it expires in 3 months

and i cant change the date at all

[livid hearth]

may you try from another device or your phone in a 15-20min

[grim glade]

ill try again

doesnt work..

ill just wait the 3 months shouldnt be issue

still says the: error deleting, try again later

[livid hearth]

i said 15-20min from your phone, and please may you provide a screenshot about your issue, and type only one elaborated message please!

[grim glade]

alr

[grim glade]

Okay i tried it on mobile and still it doesnt work and it also took like solid 45 seconds for it to even say the error

[remote cargo]

<@&675070424748654593> help please?

[livid hearth]

https://docs.probot.io/docs/modules/automod

[livid hearth]

why do you want to delete the action, it’s fine sir, deleting it from the probot dashboard it doesn’t matter

[remote cargo]

thank you

[livid hearth]

my pleasure

[remote cargo]

Another question, is it possible to have multiple triggers for the same response??

In the AutoResponder*?

[grim glade]

i mean yea i could wait 3 months for it to be removed(the fake ban ends in 3 months), i do have my alt unbanned, it just weird and bugged.
but yea not a huge issue ill just wait it out

[livid hearth]

yes you can

[remote cargo]

nice, by adding multiple words and wildards? or...?

[livid hearth]

next time you can make the time of the ban 1week or 2weeks

[livid hearth]

creating multiple auto responder with the same input

[grim glade]

i just made it /ban my alt for testing so thats why .. but yea u are correct with that

[remote cargo]

<sorry I am new in using these functions and want to use the most before uprading <which plan to do as long as can get all the functions to work properly within my poor limited knowledge>

[remote cargo]

okay - multiple manual responses with same response instead of one / ok

[livid hearth]

🙏🏼

need anything else let me know

[livid hearth]

exactly!

[grim glade]

and last question could i somehow make a universal automated response? like lets say i want it to be how to get role. and i dont want to make 176 responses like how can i get senior role. how can i get cool role?

oh osb just said the exact thing right?

[remote cargo]

okay - regarding the automod - seems like its not possible to add a dictionary of badwords to be muted / so would be needed to add manually one by one ? 🥲

And what about Regrex?

[late schooner]

Im have a problème

Who can't help me

[livid hearth]

https://docs.probot.io/docs/modules/auto_repsonder

[grim glade]

ty

[livid hearth]

sadly, a lot of user aware that issues, you can add it one by one

[blissful iris]

@livid hearth

Need help

[livid hearth]

how may I help you?

[livid hearth]

hi hi, how may i help you?

[remote cargo]

🥹 👌

[blissful iris]

Hi i need probot premium

[late schooner]

In the wep im don't can't take the daily rewards

[livid hearth]

buy it https://probot.io/premium

[remote cargo]

any ETA to implement something like that?

[blissful iris]

I can’t i want buy w credit but i need coupon code

[late schooner]

.

[livid hearth]

maybe in the future we will add a copy paste function on the brackets

[late schooner]

Bro what about me

[livid hearth]

there’s no coupon code for now, use your visa card

[late schooner]

@livid hearth

[blissful iris]

So i can’t buy with credit ?

[livid hearth]

https://probot.io/daily rewards is temporary disabled

[livid hearth]

unfortunately, sorry for any inconvenience

[late schooner]

till when

[livid hearth]

no ETA

[tranquil axle]

<@&675070424748654593> -

[livid hearth]

how may I help you?

[tranquil axle]

No i want to help thats user @aro_kp#0000

[blissful iris]

Hi

[livid hearth]

please do not interfere with others members issues

next time pay attention

[tranquil axle]

Ok sorry

[livid hearth]

np np 🙏🏼

hi hi, how may i help you?

daily reward is temporary disabled

there is no eta at the moment

my pleasure, have a lovely week 💖 , stay safe

[remote cargo]

Important question - if I upgrade my version from free to a Tier 1/2
Are all my settings auto imported? or have I to do it manually...?

[floral temple]

@Status
We are going to do a planned restart for Premium Tier 2 bots, please be patient with us while they come back online. Thanks!

[mortal summit]

Settings are imported, but you need to resend embeds and reconfigure anything that depends on them

[remote cargo]

Got it (y)

[warped portal]

How i know the id bot. ?

3591 in the website

[naive flume]

Sorry, you can only reply about the bot here and what help you need
You can go to about the outside of the bot #chat-en talk there

[warped portal]

I am trying to know

From where i know

My id

Premium

[naive flume]

Setting account > advance > developer mode on

[warped portal]

@naive flume

[naive flume]

This is Probot Premium?

[warped portal]

Yep

[naive flume]

#status

[warped portal]

Okey can i renew ?

Or i must to wait ?

[naive flume]

Wait

[celest pawn]

i cant get my daily

[cinder sail]

<@&675070424748654593>

[sage flint]

daily is disabled

[celest pawn]

k

[floral temple]

@Status
All Systems Operational.

[somber hemlock]

Hello i have Question When will applicants be accepted?

[cinder sail]

<@&675070424748654593>

[sage flint]

We dont have specific date for that

[fiery glacier]

Hi

<@&675070424748654593> p_arrow_up

I want to apply for staff

@, ℕo Ꮯomment☭🍁

[sage flint]

#announcements message

[fiery glacier]

@sage flint

Can it be shortened?

[sage flint]

What do you mean?

[fiery glacier]

I want to provide management

[sage flint]

We looking only for support members

[sleek pebble]

I have a question.

I was temporarily banned (Error 1015) on the Probot website because I refreshed the page, and I was wondering how long the ban is.

[sage flint]

About 15-20 minutes, and avoid requently refreshing the page, it may ncrease the waiting time

[sleek pebble]

Alright, thank you.

Have a good day.

[sage flint]

You too

[ocean crypt]

Hi, I'm getting the "this server requires setup.", on all my servers that have probot. Is anything down? I've been experiencing it for a couple hours, and refreshing the page does not fix the issue.

[celest mural]

Is it possible for the auto responder to say "don't ping" when someone pings a specific user?

[brave topaz]

<@&675070424748654593> ^^

[brave topaz]

Try to kick and reinvite bot to your server

[cinder sail]

yes

you can

[celest mural]

how do i do it?

[cinder sail]

1st step go to dashboard then pick auto responder

2nd step put in trigger [user id ]
in response put the response you want

[celest mural]

yeah i'm there. I just don't know what to put as the trigger. no matter what i try it doesn't do it

alright i'll try that

[cinder sail]

Okay

[celest mural]

nope. didn't work.

tried with the actual ID and "user id"

[sage flint]

<@id>

is the correct form

[celest mural]

not even that works

[sage flint]

with <@ > and without [ ]

[celest mural]

i'll try again

yeah i get nothing

that's what i've tried there ^

[sage flint]

Then set user displayname as trigger

that should work

[celest mural]

tried that at the top. It doesn't do it for pings, just if i sent it as a message

[cinder sail]

I guess there is no auto responder for mention user and then the bot response @sage flint

[sage flint]

It do i tested it a few minutes ago

Just set users nickname as trigger and enable wildcard mode

In my case it looks like this

[celest mural]

Ah ha. Thank you that worked.

I didn’t have wildcard enabled 😅

Appreciate the help!

[sage flint]

No problem

[sterile gazelle]

Hello mates, (ping me please) I need help to setup this system on my server:

discord point system (bot) where points are given by mod's emoji reaction and by some points you get automatically some role

@sage flint

<@&675070424748654593>

[vapid isle]

Hello. I need help with self-assignable roles.
It will not allow me to add a message? I'm not sure really what it is asking me to do. I have all of my embeds created, but when i try to create a message it won't let me. can I get some help please lol I've tried a lot of stuff and I'm stuck. <@&675070424748654593>

Even if I create a message it doesn't pop up. idk

[sage flint]

Hello, points can be given via /points command. On the dashboard in the points command you can choose, which role will be able to give powints.

Self roles - https://docs.probot.io/docs/modules/self-assignable-roles

Automatic role from points - not possible

[sage flint]

Hey, you need to send the embed message first

then it will be available to choose

[vapid isle]

How do I sent the message first

Under the embeds?

[vapid isle]

Awesome thank u very much

I think I just got overwhelmed a lil bit

[sterile gazelle]

I need that giving points through emoji reaction, like:

Only if mod clicks specific emoji reaction on some message, someone will get a point, after you have some more points, you will get automatically some role

[sterile gazelle]

And why is not automatic role from points possible?

[sage flint]

Not possible with our bot

[sterile gazelle]

Why

[sage flint]

We just don't have such a feature

[sterile gazelle]

Could it be somehow made?

[sage flint]

No, as i already said

[nocturne flax]

Di a #1234622065810739291

Do

[sterile gazelle]

But you can like do new feature, right?

Plus another thing automatic role from points why is not possible?

[sage flint]

Of course we can. But to add something to a bot it has to be useful, a lot of users have to be interested in it and it takes time to create such a feature.
Fell free to suggest your idea on #1234622065810739291, but i don't guarantee that this will be added to the bot.

Because simply such functionality has not been implemented in the points system

[sterile gazelle]

Okay, I created that suggestion

I think a lot of mods would like this feature and it would be really popular

[topaz yarrow]

@sage flint how i can join replit of pro bot

?

[sage flint]

What do you mean?

[topaz yarrow]

To add command or change

[sage flint]

We're not looking for new developers

[topaz yarrow]

No

I didnt mean that

[sage flint]

So elaborate please

[teal willow]

no update on the /rank png issue ? ( please ping in reply )

[sage flint]

It has been fixed

[sage flint]

Try changing your rank background https://probot.io/store/rank

[teal willow]

the rank background

you mean in the actual image itself

[sage flint]

The rank card background

[teal willow]

is there any free ones ?

[sage flint]

no

[teal willow]

i cant afford to buy one

[sage flint]

You can

i gave you some credits

[teal willow]

did you just give me $$

tysm

nah that didnt work

[dreamy stirrup]

Hello there, I have a question about Auto Roles.
Probot doesn't seem to give out the selected role after new members complete the on-boarding process.

Role doesn't have Admin perms, I already double-checked that.

[sage flint]

It is not working only for you or for all members on the server?

[teal willow]

im kinhda sad that its not working

yes im pretty sure

[sage flint]

Hey, is the bot role above selected auto role?

[teal willow]

i also tried turning the leveling module off and back on again and that did nothing

so it must be the bot

[sage flint]

^

[teal willow]

yes

[dreamy stirrup]

Ohhhh I see. The bot role is positioned below the auto role.
Thank you! Didn't even think of looking there.
If I put the auto role below the bot role it should work?

[sage flint]

Yes

[teal willow]

i dont understand why its not working

even the photo is being weird too when you try to view it on the browser

[sage flint]

May i get yout server ID?

[teal willow]

sure

btw the custom welcome banner is still sending

[dreamy stirrup]

Thank you very much. I'll make the changes. If I need more assistance, I know where to ask. 😄

[teal willow]

1155691009792028773

[sage flint]

[teal willow]

any update ?

[sage flint]

I reported it to the Developers, i will take some time to look into it

[teal willow]

okay np

[sage flint]

Hopefully it get resolved soon

[teal willow]

❤️

[vapid isle]

hello. is it possible to ping roles within embeds? <@&675070424748654593>

[cinder sail]

yes

[vapid isle]

how do i do that

<@&roleid>

?

[cinder sail]

yes

[vapid isle]

ok thank u

[cinder sail]

welcome,any time ❤️

[hard orbit]

Hi, I tried to access the probot dashboard, but I received an error 1015 stating that I am being rate limited. I tried again about 30 minutes later and it looks like it is still not letting me in. Is there currently issues with the website?

[cinder sail]

<@&675070424748654593>

[cinder sail]

error 1015 will let you wait about 30 minutes please dont try more and more wait from 30 minutes to 1 hour
this error due to reloading too many times or switching pages too fast.

[hollow stirrup]

why is not working?

<@&675070424748654593> hi

[nocturne flax]

Yo abt the #announcements i can't apply it says i already applied?

[keen cobalt]

sorry for interupting but when i try to claim the daily reward i get this and i did exacly what it told me

[nocturne flax]

<@&675070424748654593>

[nocturne flax]

Daily's disabled

[junior pier]

Hi my main discord account got disabled today it has 20m credit I can't get my account back so I was thinking if u guys could transfer the credit for me like please i need it really bad please <@&675070424748654593>

[nocturne flax]

They can't unfortunately try contacting Discord support to get your account back

[junior pier]

Discord won't give me back my account I just want the credit

[nocturne flax]

They can't unfortunately

[junior pier]

I'll wait for they're anwser

[nocturne flax]

Okay

[arctic pagoda]

Why does a linear event appear when I want to get the free daily credit?

[naive flume]

#support-en message

[buoyant girder]

bot doesn't give good how do I solve?

[naive flume]

You can explain talk?

[buoyant girder]

I set everything but as soon as one enters it doesn't come out welcome in the chosen channel

[naive flume]

Is welcome & goodbey open?

[mortal summit]

Not possible, your account is your responsibility

[ashen river]

is the credit still not working?

[arctic pagoda]

How long will it take?

[mortal summit]

It's unfortunately not known

[arctic pagoda]

OK thanks

[mortal summit]

Could you elaborate?

[ashen river]

I mean like a 4 day ago I asked why I cant get credit and then some support answer me and said that this service is not working right now , but now there is an update so I thought that it will be fixed

[keen cobalt]

why tho ?

[mortal summit]

Daily rewards are disabled for now

[mortal summit]

Management decision

[ashen river]

yea thats what i thought

[junior pier]

Please i just want my credit Please I beg u

[mortal summit]

I've received other information. It's possible to transfer it if you subscribe to the gold or diamond tier on the new account, follow the steps below:
Purchase a subscription using your main account (@junior pier). Then, access the dashboard where you'll find an option to initiate the transfer. This process will prompt you to enter the email address associated with your old account to receive a verification code via email. Once verified, your old account data will be seamlessly merged with your main account

[junior pier]

Can't I just transfer my data without purchasing please its my right

[cinder sail]

<@&675070424748654593>

[livid hearth]

https://probot.io/memberships

[junior pier]

I can't buy

[livid hearth]

pardon? did you get any errors while purchasing?

[junior pier]

No I mean I can't buy purchases I don't have a card I just want to transfer my data

[livid hearth]

can’t do nothing about that, if you have any other questions let me know

[junior pier]

This is so unfair man I literally worked so hard to get 20m just for all that to lose hope

[livid hearth]

i told you the solution Mm, sorry for any inconvenience

[junior pier]

What's the point asking for support if I have to pay

[livid hearth]

support can’t do nothing about that, we didn’t disabled your account, you did it to yourself

your account is your responsibility

[potent oyster]

Trying to change the welcomer message image, and it gives me an error. No code whatsoever, I wonder why

[hollow stirrup]

why my server overview not working?

[cinder sail]

<@&675070424748654593>

[hollow stirrup]

'

[sage flint]

That's knwon issue

[sage flint]

Whet's the image size?

[potent oyster]

2.4 MB, 2508x1422

[sage flint]

compress it to 1MB

[hollow stirrup]

Is there a workaround for this error?

[potent oyster]

Oh, anything over 1MB won't send?

[sage flint]

no

[sage flint]

yes

[potent oyster]

Ah

[junior pier]

Can I transfer my probot data without paying?

[sage flint]

No

[junior pier]

If I pay does it take a long time?

[sage flint]

No, the transferring process is quick. All you need to do once you have purchased your membership is provide the ID of the account from which you wish to transfer your data and the email address linked to that account. After confirmation, your data will be transferred

[junior pier]

Can I pay the membership with probot credit?

[sage flint]

No

Only credit card or PayPal

[warped portal]

Why probot is down ?

I renew it today

Tier 2

[cinder sail]

<@&675070424748654593>

[livid hearth]

hey may you screenshot please
https://probot.io/premium/manage

[livid hearth]

may i help you ?

[cinder sail]

I mentioned to help him not me

[opaque kelp]

#support-en message

Is this still the best way to auto respond to "everything"? I was able to use {*} on Dyno but I perfer to use ProBot.

I have a 'Starboard' channel that I'd like Probot to auto respond with a ping anytime a post is made.

[cinder sail]

<@&675070424748654593>

[proper crescent]

Is there a problem with the welcome image message? In my server the latest two people entered don't have the nickname on the image.

[proper crescent]

Now work again!

[haughty marten]

<@&675070424748654593> . I am Baned from the website?!? I didn´t do anything wrong. The text says: The Owner of the website (probot.io) has banned you temporarily from accesing this website And: You are being rate limited

[cinder sail]

Error 1015 ?

[haughty marten]

yes

[cinder sail]

Please wait don’t try to join website from 30 minutes to 1 hour
This error possibly due to reloading too many times or switching pages too fast.

[haughty marten]

ok

Thx you

[obtuse notch]

Can we exclude some channels to be in logs for messages ?

[cinder sail]

<@&675070424748654593>

[livid hearth]

may you elaborate please ?

[obtuse notch]

Let say I have staff channel, If I delete a message from it the Logs module will print the deleted message to the channel who is setup in the log module.
I want to know how we can exclude some channels to be watched from log module?

[junior pier]

Can i transfer my data without paying?

[sage flint]

You already got answer for this. Nothing changed for last time you asked.

[junior pier]

It's my data cmon why I do have to pay I literally losing 20m credit if I don't

[sage flint]

Data transfer is not a necessary function for using the bot, but something additional, so it’s a paid feature. No matter how many time you will ask, the response stay same - you have to buy membership to transfer data.
Please do not ask this question again

[sage flint]

Unfortunately that’s not possible

[languid lark]

Does the bot have a nuke channel feature

[soft dagger]

Hello all.
When I use /lock, ProBot says "Manage Channels is required for this action."
The bot has this permission, and I am the server owner.

[cinder sail]

<@&675070424748654593>

[sage flint]

no

[junior pier]

I contacted discord support do they take a long time to reply?

[reef kraken]

Hi

[sage flint]

Hello, please double check if the bot really have this permissions.
(The permission should be given to the bot role itself - ProBot ✨ no other role)

[sage flint]

I don't know, i don't work at Discord. Please keep this channel only for ProBot related things

[junior pier]

Last time I tried transferring 30m credit as soon as i put the numbers it doesn't work

[reef kraken]

It’s been like that for 3 days

[sage flint]

Daily is disabled

[sage flint]

What was the bot respond?

[soft dagger]

Hi there. Thanks for your response.
I can confirm that the ProBot role has this permission.

[junior pier]

It didn't respond and I still had my credit

[obtuse notch]

Sad, it was one of my requierement 😦

[reef kraken]

It’s been like that for 3 days

[reef kraken]

When will it be back

[sage flint]

There is no estimated time for that

[sage flint]

Send me a screenshot please

[sage flint]

in the permissions of the channel you are trying to block, does the bot not have channel management blocked?

Bot or any other role that bot have

You can also just give bot administrator permissions, then it will work regardless other settings

[soft dagger]

I can confirm the channel I tested the command on has no explicit disallow overrides for any role.
I would rather not grant Administrator perm for obvious reasons.

[sage flint]

Do you have manage channel permissions?

[soft dagger]

I am the server owner, so yes I do.
But just in case ProBot requires that I have a role that grants the Manage Channels perm, I created a new role with that perm and added it to myself.
Unfortunately it did not work.

[open ginkgo]

why I can't collect daily rewards

[cinder sail]

<@&675070424748654593>

[mortal summit]

Temporarily disabled

[haughty marten]

Why

[mortal summit]

Management decision

[haughty marten]

ok...

[soft dagger]

Apologies for the mention, @sage flint . I found the reason why ProBot was unable to lock my channel.

The ProBot role required the Manage Server permission in order to lock and unlock the channel, in addition to Manage Channels.

I'm not sure why that permission is necessary for locking. It may be best to remove that permission requirement, or update the reply message so it also includes this permission along with Manage Channels, so other users are not confused.

Thanks for your earlier help. Have a pleasant evening.

Now I have a new problem. ProBot says it locked the channel, but did not change its permissions 😄

No matter. I don't think we'll be using this command much.

[wide veldt]

Why?

Replay?

[mental gate]

<@&675070424748654593>

[mortal summit]

Temporarily disabled

[wide veldt]

Thx

[mental gate]

Assalamu alaikum, Do you have any information about Date of return of the daily reward ?

[tranquil axle]

<@&675070424748654593> ^

[sage flint]

there is no estimated time for that

[mental gate]

Ok thx

[sage flint]

i guess something with permissions is still messed up. I have tested it out few minutes ago, and it works fine. You should review bot permissions and check if it have full access to the channel and permissions to manage it

[hollow dock]

Hi

[tranquil axle]

<@&675070424748654593> ^

[tranquil axle]

Hi , How can i help you ?

[rich nest]

when will fix it??

[sage flint]

There is nothing to fix

we have disabled this intentionaly

[woeful wave]

i have encountered a problem with probot and logs. I'm trying to search for logs not being checked in staff chat. but without luck there are some who can help with that

[sage flint]

Hello, unfortunately that's not possible. The bot is monitoring all of the channels for logs and it cannot be changed at the moment

[woeful wave]

okay Thanks for the quick reply

[sage flint]

You're welcome

[woeful wave]

sry. a question can i blacklist a roll to the logs?

[sage flint]

No, nothing can be excluded from logs

[woeful wave]

okay ty a lot

[sage flint]

np

[fast fulcrum]

i wanted to claim my daily reward and it said contact support

[sage flint]

Daily is disabled

[crystal sonnet]

Question I have been setting up a role selector for self roles, the message is going to the server but is not showing up in the self roll menu? I had it working earlier but cant figure out what broke

[acoustic edge]

I seem to be having issues access the website, is there an issue with the site right now?

[wise prawn]

i added the bot 10 times
it keeps showing me this

[acoustic edge]

Having the same issue as this user below

It seems to be working for me now, might've just been a hiccup

[cosmic spire]

I am trying to add self assignable roles with emojis but every time I click on add emoji, the whole website lags. When I reload the page it says, Too many IP requests from this server, please try again later. This is happening way too often. I even tried using it in two different browsers but the problem persists. Can someone please give me a solution for this?

[nocturne flax]

<@&675070424748654593> ^

Ok guys you all have issues with the website well what i think it is that the website is lagging or it's down just wait for an hour

[split spindle]

If an account is made in April 2 when will it be able to transfer credits <@&675070424748654593>

[mortal summit]

An account is able to transfer credits after 30 days

[mortal summit]

Temporarily disabled, read the pinned messages

[mortal summit]

Please try to use the website on another internet connection e.g. restart the internet router

[mortal summit]

Please check for me whether the bot is online in your server or not

[mortal summit]

Try to send it again

[normal surge]

hello - im trying to set a nickname for myself in my own server. mod roles have been given to me and admin in the dashboard. probot is ranked above me in the the roles list. and it still doesnt work, am i missing something else? ive also updated the permissions in the dashboard for the / setnickname command for owner and admin to use

<@&675070424748654593>

[normal surge]

?

[brave topaz]

What exactly is not working? You don't see the command, does it return an error...?

[normal surge]

i think i might have worked it out - can you add an emoji in the new nickname?

[haughty marten]

Why do you´r team not edit it that is not there??

Then we have no problem whit that

[brave topaz]

Yup

[normal surge]

there we go.. should be somewhere in the documentation i think as its not clear or mentioned

[nocturne flax]

When will people accept Lee Sport English?

@mortal summit

[cinder sail]

<@&675070424748654593>

[cinder sail]

there is no a specific time

[livid hearth]

Heyo! , sorry for the delay, are you using this command like this ?

/setnick user:@belsfaith new_nick:Valérie

[normal surge]

hey! yes i am doing it this way, im guessing it doesnt work just because im trying to add an emoji to their name/my name as well?

[livid hearth]

Management decision.

[livid hearth]

elaborate please 🙏🏼

[livid hearth]

may you stop using google translate please 🙏🏼

[livid hearth]

may you provide some screenshots,

[normal surge]

1st image is the error, 2nd image is the command im using - adding the emoji at the end of my new nickname

[cinder sail]

I don’t use google translate ??

[livid hearth]

oh i see ! you can’t add the custom crown emoji, you can search on google how to show the ownership crown next to your name, need anything else let me know

[livid hearth]

ahead to #chat-en

or #chat-ar

[normal surge]

thank you 🙂 its because i display the roles instead of online users, but wanted some way to show in the main chats 🙂 thank you

[livid hearth]

and use your main language support next time

[livid hearth]

my pleasure, have a lovely day

[cinder sail]

I can talk two languages Arabic and English

[normal surge]

you too!

[livid hearth]

sir please, as i said, here it’s a support channel, you can you #chat-ar & #chat-en for that kind of conversation, thanks for your understanding

[timber lion]

hello how can i earn credits?

<@&675070424748654593>

[brave topaz]

Hey there! At the moment you cannot earn credits.

[nocturne flax]

طيب ، okay

[livid hearth]

https://probot.io/daily & https://discordbotlist.com/bots/probot/upvote daily : is temporary disabled
vote : you can vote but we can’t receive any credit

[livid hearth]

#support-ar

[lavish egret]

hello

i cant claim daily reward

bc of a verification

it sys

contact support

[cinder sail]

<@&675070424748654593>

[nocturne flax]

Daily's disabled

Srry for not following channel topic <@&675070424748654593> ^^

[wispy beacon]

Is there a list of how much exp is required to upgrade my message rank level from lvl 0-99?

[nocturne flax]

No i think but you can use /rank command to see ur level

[wanton juniper]

is site currently down?

it gets stuck on loading

[cinder sail]

<@&675070424748654593>

[cinder sail]

No site is working with me

[woeful notch]

hi

[crystal olive]

how can i get creditsss

[sage flint]

Daily is disabled

[crystal olive]

@sage flint

[sage flint]

At the moment you can’t

[slow lark]

Can Proficient/Support delete messages?

[shrewd python]

yes!

this is also happening with me

[formal flicker]

How do i setup level ups and self roles

[shrewd python]

thats why im here

[shrewd python]

cant we fix it?

[brave topaz]

<@&675070424748654593>

[formal flicker]

Urgent😭

[brave topaz]

I have no clue whatsoever, but I would ask in #chat-en, as this is a support channel only for ProBot

[cinder sail]

No daily is temporarily disabled by management

[brave topaz]

https://docs.probot.io/docs/modules/level_system and https://docs.probot.io/docs/modules/auto_role

Please let us know if you need further assistance. Have a great day!

[shrewd python]

ok thx

[sage flint]

Not in every channel but yes

[grand abyss]

What can we do with credit?

Can we buy nitros with it?

[slow lark]

what channels can they not delete messages in?

[sage flint]

No

[sage flint]

You can buy rank and profile backgrounds https://probot.io/dashboard

[sage flint]

Why you asking?

[grand abyss]

Thx

[slow lark]

eh just seeing if its changed since I wana apply for prof but only really moderate :p

this

thats exactly why

[sage flint]

Support is not involved in moderation

[slow lark]

wonder if I can apply for mod then :P

and get harassed by De Lurker ||jk||

[sage flint]

Nah we looking only for support members

[slow lark]

rip

also what happend to retired support role :(

[brave topaz]

Hey Blacku, do you know if the results of the applications will be public or will an announcement be made when the roles have been awarded?

[winged tusk]

guys i need to make log for my server how ?

[fickle reef]

<@&675070424748654593>^^

[mortal summit]

https://docs.probot.io/docs/modules/logs

[mortal summit]

You will receive an email if you are accepted

[sudden copper]

why i just has been banned from website probot.io/dashboard :((

[mortal summit]

Read pinned message

[remote cargo]

Hello - Been reviewing but cant find if its possible to make like schedule messages in some channels, let say like reminders or tips* Is this possible somewhere?

[cinder sail]

<@&675070424748654593>

[mortal summit]

It's not possible with ProBot unfortunately

[devout gyro]

It won't let me claim my daily reward, it just keeps saying "Error, contact support"

[remote cargo]

Is there any public roadmap of functions to be implemented?

[slow lark]

Daily has been temporarily disabled.

[mortal summit]

Not at this time unfortunately

[mortal summit]

Please follow the rules outlined in the channel description

[slow lark]

I used to be able to am a retired support member but the role was deleted 😢

[devout gyro]

oh :( may i ask why? maint or something broken?

[mortal summit]

Staff decision

[remote cargo]

Understood. Thank you

[mortal summit]

So I was right that I remembered your name from somewhere...

[devout gyro]

appreciate the answer anyhow, thank you!

[slow lark]

I'm remembered 😄, but yeah I randomly help out ere

[ember raft]

Can I setup antispam

[cinder sail]

<@&675070424748654593>

[mortal summit]

Have a look at the Moderation module.

[cosmic reef]

I'm getting an 'Error, please contact support'

[junior pier]

If I buy gold can I transfer my data?

[cinder sail]

<@&675070424748654593>

[mortal summit]

Yes, you can transfer your credits

[mortal summit]

Daily is temporarily disabled

[junior pier]

Well how tho?

[nocturne flax]

Is there a way I can make it so that probot bans a member if they say a specific sentence but doesn't delete the message, just bans the member @mortal summit

[mortal summit]

Purchase a subscription using the destination account. Then, access the dashboard where you'll find an option to initiate the transfer. This process will prompt you to enter the email address associated with your old account to receive a verification code via email. Once verified, your old account data will be seamlessly merged with your main account

[mortal summit]

Not possible unfortunately

[junior pier]

Well can I do it with silver?

[mortal summit]

You should be able to

[atomic prairie]

how fix this

[subtle sky]

How to see all people that have a role in your server?

[junior pier]

Can u please tell me if I can transform my credit with silver or gold?

[mortal summit]

Daily is temporarily disabled

[mortal summit]

You mean transfer, correct? Yes, you can transfer credits with either of the silver or gold subscriptions

[atomic prairie]

why is there any prb?

[mortal summit]

There's a Discord function to do it, Server Settings -> Members, here you can filter by role.

[mortal summit]

What do you mean?

[atomic prairie]

prb = problem

[junior pier]

Okay so i buy silver then I put id of the account I wanna get transfer credit from and email

[mortal summit]

Staff decided to disable it temporarily.

[mortal summit]

Correct.

[atomic prairie]

ok

[junior pier]

It works even if the other account is disabled?

[mortal summit]

Yes, it should work

[mortal summit]

Important! I have received other information. It does not work on silver. My apologies.

[junior pier]

Then only gold?

[mortal summit]

Gold or diamond

[fast fulcrum]

i got the same bug 2 days in a row

[livid hearth]

@fast fulcrum

[fast fulcrum]

oh okey thanks

[livid hearth]

np, have a good one

[fast fulcrum]

you're better<3 you help us all each day ^^

[livid hearth]

🤜🏻🤛🏻

[hallow stone]

its been like 1 month

that i cant get my daily reward

its says error contact the support

can anyone help?

<@&424428808951824406>

[peak ingot]

<@&675070424748654593> ^

[peak ingot]

The Daily Function is now closed, in another time they weill oper it.

[jagged tinsel]

As another user reported, this function is temporarily suspended

[plucky arch]

I'm having an issue with pro bot level rewards. It's role is higher than all of the roles it rewards, it gives roles automatically and via the self assignable roles just fine, some people have made the level requirement but still haven't received the role.

[cinder sail]

<@&675070424748654593>

[cinder sail]

Please screen me on the website your setup in level rewards

[cinder sail]

above that

[plucky arch]

here is the server roles as well

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[cinder sail]

okay probot role is above these roles ?

[plucky arch]

yes, it's the "God" role

highest in the server at the moment

[cinder sail]

No please put the role of probot (ProBot ✨) above these roles

[nocturne flax]

Someone can help me

[plucky arch]

That is the role, it has just been renamed

[cinder sail]

yes how can i help you

[nocturne flax]

I want to put a message when a person is punished

[cinder sail]

please send me your server private

[nocturne flax]

You know how to do?

[plucky arch]

what do you mean?

[nocturne flax]

I'm gonna leave

Bye

[cinder sail]

from auto mod

[cinder sail]

hey i see that you didnt put a channel for levling up @plucky arch

please put a channel then lets see

*text levling up channel

[flat laurel]

is the daily feature back or still in maintenance?

[cinder sail]

at this time the daily is temproraily disabled

[flat laurel]

ok

thanks

[cinder sail]

welcome, any time ❤️

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[winter bison]

I saw that

[ocean crypt]

I had to kick the probot bot and add it back into the server. However, by doing that, it dissociated itself with the previous bot that was used to send embeds and self-assignable roles. Is there a way to reconnect it?

<@&675070424748654593> If you can plz 🙏

[plucky arch]

<@&675070424748654593>

[cinder sail]

@plucky arch

[plucky arch]

level up channel did not help

[cinder sail]

Try don’t say that without trying

[plucky arch]

i did try

this is one person who meets the requirements, I even tried giving people higher levels, pro bot will not update their roles

Noob is an auto role that pro bot gives people when they join, it's able to do that

this is the role list, "God" is the role pro bot manages, it has all permissions and is "Administrator"

[ocean crypt]

welp, guess ima delete all embeds and reactions and resend them...

[stray cove]

Hey I have a question regarding the VIP Protection settings?

That is if anyone is online at the moment...

[split needle]

were you having any kind of probot subscription in your server? because the bot should still save your sent messages with the bot in the database

[snow rock]

Hello just added pro bot to my discord and was updating settings and got this message not sure what I did is there anyone who can look into this for me please 🙂

[split needle]

move the ProBot✨ role higher in your server role list. other roles usually will not do it

[split needle]

try not to answer on whatever you don't know

[plucky arch]

Its the highest in the server