support-en

[jagged tinsel]

If I know I can help

[charred owl]

probot isnt reply any of my slash commandds it just keep on saying that it didnt respond

and this problem isnt knew it has not been fixed since 11 months

[jagged tinsel]

All commands?

[charred owl]

yes all slash commands

[jagged tinsel]

Or specific, like "rank"

[charred owl]

nope others too like avatar one too doesnt work

[jagged tinsel]

Are the chat settings allowing slash commands?

the positions too

[charred owl]

yes they are

yep

[jagged tinsel]

Send me your server in dm so I can check something there

[charred owl]

sure wait on

[timber sigil]

can someone help me setting up the self assignable roles? i cant seem to figure out how to select an embed

[sage flint]

You need to create and send an embed message first - https://docs.probot.io/docs/modules/embed

[timber sigil]

okay, now how can i assign a specific role to the reaction?

[sage flint]

Click + button next to the reaction

[nocturne flax]

it's not fixed yet

[fringe fable]

i am having the same issue also

[flat lichen]

Hi my pro bot doesn't block links or other stuff, i went over the dashboard and enabled/disabled/enabled again the settings than tried to paste a invite link and it doesn't block

[fringe fable]

it works with another admin but not for me

[flat lichen]

i tried the slash command bot works like clear channel

[fringe fable]

and this is an issue too

[flat lichen]

but like only youtube channels doesn't work, only image channel doesn't work

so for me automod doesn't work

[nocturne flax]

SAME HERE. can you guys give a solution?

[fringe fable]

i dont even know

it just works for him but not for me

i tried to verify myself but i blocks me

[gilded flint]

i want to earn more credits to buy profile id but it always give error, what should i do?

[fringe fable]

shows the same for me

[brave topaz]

<@&675070424748654593>

[jagged tinsel]

daily rewards are unavailable for a while

[gilded flint]

how are we supposed to buy the profile background?

[robust gyro]

How long does it take to know the result of application?

<@&675070424748654593>

[nocturne flax]

hi, can you please tell about self role this interection fail thing?

[robust gyro]

There is no one, my friend

@restive plover ya i saw u

just help us mate

[jagged tinsel]

explain this better

[jagged tinsel]

I could not understand you

[jagged tinsel]

in the website

[robust gyro]

How long is it expected to know the result of Probot English support application ?

You don't understand yet ?@jagged tinsel

[jagged tinsel]

No, sorry

[robust gyro]

see #announcements

[jagged tinsel]

Are you talking about the bot, or discord support?

[robust gyro]

ye discord support

[jagged tinsel]

Ahh

[robust gyro]

finally

[jagged tinsel]

I understand

[robust gyro]

[jagged tinsel]

I don't know how to tell you, generally wait @quaint sentinel

[robust gyro]

ok np

[woeful notch]

is here a mail bot?

[quaint sentinel]

soon 👀

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[woeful notch]

can i get some informations about staff applications?

[nocturne flax]

me and few of the server members cannot see their ranks.

[woeful notch]

You used the wrong bot

use this one @lean badger

[nocturne flax]

naay bro. thats the bot. hahha. please let the expert answer my question. @jagged tinsel let me know howq can I solve this.

[woeful notch]

excuse me?

u didnt even try it

[nocturne flax]

bro you lost the plot. I didn't try because I know for a fact that I used probot.

[woeful notch]

there's two bots they'r not the same

there's another bot being used for the server

[nocturne flax]

But both uses same dashboard & from that dashboard I came here.

[robust gyro]

[fringe fable]

I am pretty sure that’s the premium one

[empty rock]

Hi does anyone know what is the problem

[fringe fable]

Role issue fixed

[nocturne flax]

d

[fringe fable]

Now it’s just this issue

[woeful notch]

then contact support lol

[fringe fable]

Gee thanks

I wonder what server that is

[fringe fable]

<@&675070424748654593>

[elder jasper]

Daily rewards are temporarily disabled

[fringe fable]

ok thanks

[uncut sorrel]

The welcome message isn't working, but the goodbye message is

Thank you!

I’ll try it :)

[elder jasper]

Try turning it on then off again, if it's still not working you may wanna check your server settings and delete the automod rule manually

[uncut sorrel]

I tried to reset it, but it didn't work. I used a template instead of custom and it did.

[elder jasper]

Can you try another image instead? it's probably the reason

[woeful notch]

go to safety setup in moderation

and edit automod

[fervent nest]

Hey guys! Sorry to bother you. Wondered if anyone has experienced this and has a fix. I had Probot on my discord server for a while and ended up using a different paid service. Probot was removed from the server but still is enacting auto mod removals of posts etc. They are definitely out of the server and role has been removed. When I go to dashboard it asks me to invite. I'm honestly wondering whether I need an exorcist at this point lol. Any idea how to remove it fully?

[timid jewel]

Are you certain that our bot is the one responsible for removing the posts? It's possible that another bot is causing this issue. Nevertheless, please ensure that there are no other versions of our bot present.

[fervent nest]

I believe so, in the removal posts it says the action was initiated by ProBot

I will do a double check to see if there are any others hiding in there

[timid jewel]

If you haven't found any other bots causing this issue, please remove the ProBot integration from the server settings if you find it.

[fervent nest]

Thank you I will try that. If it doesn't resolve the issue, would re inviting Probot and removing again potentially be a fix?

[timid jewel]

Yes, when you invite ProBot, you can disable the auto-mod function from the dashboard, However, I don't think the bot can delete any posts if it's not inside the server, That doesn't make sense at all.

[fervent nest]

It's very odd. I just opened integrations and it's not there either. I will re invite and try from there. Maybe there was a problem when I removed it on my end

[fervent nest]

Okay so when I try to reinvite the bot, it asks me to authorise, I do and it loops back to the needs setup page over and over again

This is what my users are seeing

[timid jewel]

Please attempt to change the name of any channel, then reload the page to see if the issue persists. If the problem persists, kindly remove ProBot from the server and re-invite it using the following link: https://probot.io/invite
This should resolve the issue.

[fervent nest]

Thank you Chillax, I really appreciate you taking the time to help me today. Hope you have a good evening!

[timid jewel]

Glad I could assist 🤗

[gilded flint]

but i don’t have any credits because daily is not working

[pale mirage]

can it fit twitch streaming not working

[livid hearth]

twitch module under maintenance for now

[pale mirage]

🙏🏻👍🏻

[formal meadow]

I need help

[mortal summit]

Please explain what you need help with

[broken pelican]

i need help for that

how i can fix it?

any help?

[wicked linden]

Daily is temporarily disabled.

[broken pelican]

oh thx i wasnt know that

[broken pelican]

ty

[wicked linden]

Gladly

[gusty trail]

I have question if
Text lvl is 8
and voice lvl is 5

the role will be given the samw>?

[mortal summit]

If you define both, the member must meet both of the conditions

[gusty trail]

like this ?;-;

or this

[mortal summit]

It only depends on which you want

[gusty trail]

aww'

ok thank uuu

[gusty trail]

I need your Idea TT

Im doing monthly giveways for specific lvl

but Im not sure

to take which TEXT or VOICE seriouly

like which is wroth it for member not to gain lvl too fast or slow

[nocturne flax]

Hello i have a question. In normally probot shows us deleted messages but it no longer shows how can i fix it?

[dreamy nova]

Hey

[mortal summit]

For text level user earns random xp once every minute of chatting
For voice level user earns random xp once every few minutes of being in a voice channel (even if muted)
You can use the estimations of time required to earn a specific level (below the level number) as a starting point

[mortal summit]

Can you elaborate please?

[mortal summit]

How may we help you?

[nocturne flax]

I am a new admin in a server our mod left the server. He somehow set the probot to write like this when messages are deleted but it doesn't work anymore, how can i do this again?

[mortal summit]

There may be a few possibilities.

1. Please check if ProBot is added to the server.
2. Please check whether other ProBot functions are working in the server.
3. In the dashboard, check if the Logging module is enabled and the channel is set in the Message Deleted event.

[nocturne flax]

@woeful notch look it got fixed.

[wind kettle]

I can’t enter the website

[wicked linden]

can you give me screenshot of the problem please?

[wicked linden]

can you try with another browser?

[magic basin]

Can I resets t vc if I can how ?

[karmic flax]

This is probably a stupid question, but I'm trying to set this up where you can gain level roles from leveling up in either text or voice, but it seems to require both? Is it possible for it to be set as one or the other? I want people who use exclusively one or the other to still be able to level up. I think we just have it set up incorrectly. Thanks!

[tropic flame]

Now this is more about the dashboard if anything. But i've noticed it no longer shows me the statistics of any server it is in. And was wondering what the issue could be with it. Or if its an issue at all.

At this point it only shows the total members, join/leaves (in the last 24/hr) and messages (in the last 24/hr)

[woeful yarrow]

I have a question how can I manage what servers i trusted to?
because I get added to random servers over night which I dont want to happen

@cyan flare

[brave topaz]

<@&675070424748654593>

[split needle]

yes by using /reset command with type as voice

[split needle]

the rewarding is working for both levels only at the moment. you can still split the rewards into 2 sets as a work around

[split needle]

known issue, developers will try to permanently fix it

[split needle]

that is not something related to our bot, therefore we can not really help you much
check for any authorized application for the permission "join server for you" and deauthorize it

[woeful yarrow]

ok thx

[cyan lion]

hello sir i have a question how can i turn on anti link for server link protection?

[brave topaz]

<@&675070424748654593>

[sage flint]

https://probot.io/dashboard > Automod > antilink

[wicked linden]

How can I help you?

[brave topaz]

Hi! I don't need help, I pinged because I had an answer for the user, thanks!

[wicked linden]

oh I see

[pure vessel]

Hello

My daily reward credits are not

[sage flint]

Daily is disabled

[nocturne flax]

thank you it worked 💜💜

[lofty onyx]

hello

[brave topaz]

Hey. Do you need help?

[livid hearth]

Heyo! How can I help? :0

[lofty onyx]

sorry it was a accident i thought this was chat:(

[livid hearth]

there’s no problem, enjoy your day!

[lofty onyx]

thanks, you too:D!

[livid hearth]

🙏🏼

[old aspen]

a friend of mine had it in his server and we use to be able to play music with probot ? is that still a thing cause i couldnt find any command for it

[livid hearth]

hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot

[old aspen]

sorry must have missed it, thanks

[livid hearth]

no problem, have a lovely day!

[sonic perch]

.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[supple epoch]

Is the site down?

[elder jasper]

<@&675070424748654593>

[sage flint]

No, just wait a while and try again

[livid prairie]

.

[exotic wraith]

Hello, I wanted to use my own welcome image, but the picture, when someone joins the server seems small and has a poor quality. Is there anything I can do about?

[plush oracle]

Hello, i got blocked after trying to add bot to a server, i just tryed to invite it and "you are blocked" page opened up. Now i can't add it to a server, can you fix this pls?

<@&675070424748654593>

[mortal summit]

You got restricted due to excessive traffic, possibly due to reloading too many times or switching pages too fast.
Wait at least half an hour before accessing the site again, otherwise the block will take longer

[plush oracle]

I was switching pages, 2-3 times bcs of internet

[mortal summit]

It was possibly the cause. Wait patiently instead of rapidly switching pages

[plush oracle]

Ok, thx

[mortal summit]

Try to use a higher quality image, but keep in mind images above 3MB in size may not work

[sage flint]

Daily is disabled

[wispy bay]

FOR ME ?

[sage flint]

for everyone

[wispy bay]

OH

OK THX FOR HELP

[sage flint]

np

[wispy bay]

[livid prairie]

When can I expect to receive a response regarding my application for the support position?

[ember hull]

Hello the porbot stopped again in my server

The id : 817335817247916043

[mortal summit]

The devs have been notified.

[ember hull]

Can you mention me when it work again?

[quick kite]

same issue here^

[neon wing]

Why I can't reach Dashboard for Probot

[mortal summit]

Read #status!!

[exotic wraith]

I know, my Image has 824 KB so it should work better

[neon wing]

thx

[floral temple]

@Status
We are aware of the public bot not responding issue and the dashboard setup error. We’re working on a fix, apologies and thanks for your patience.

[exotic wraith]

Also the image has a super good quality, I can show you in a separate chat?

[mortal summit]

The quality of the image is mainly mostly affected by the resolution

[mortal summit]

No need, but I will send a report to the developers

[dull smelt]

Hey just thought I'd let you all know I tried to use the clear function per user and it deleted all the posts rather than posts just by that user

[mortal summit]

Please check whether the executed command has actually properly included a user or not

[dull smelt]

It did, I tried with two different users

[mortal summit]

Please upload the image you are using, here

[exotic wraith]

The Original or the one I received in my server?

[dull smelt]

Could the issue possibly be because they aren't in the server any more so I have to use their user id? I did <@userid>

[mortal summit]

Original

[mortal summit]

Yes, the mention has to be correct

[dull smelt]

Ah okay

I used the user id, and it correctly found them, so the id was right

[mortal summit]

Send one of the welcomer images too, please

[mortal summit]

I've reported the issue, the developers already know about it

Based on how it works, the Welcomer has to resize the background image.

I do not see any noticeable distortion or quality loss on the image when looked at from the channel.

[hoary void]

Hey, i can't send new embed message from now , it used to work properly before, what am i suppose to try ?

[mortal summit]

Can you elaborate on the issue? What errors are you experiencing?

[exotic wraith]

The quality is not the same. Can I do something about it?

[mortal summit]

I'm afraid it's not possible to change the quality

[narrow yew]

Hello yesterday I saw that I can apply to the support-en team when will the applicants be accepted?

[mortal summit]

It is unfortunately not known

[exotic wraith]

Thank you

[narrow yew]

Thank you for your quick reply and I'm sure I'll accept.

[cinder sail]

Hello !

I send a request from google form to join staff there is a specific time to answer me ?

[mortal summit]

It is not known at this time

[quick kite]

bot seems to be back up, thanks support!

[cinder sail]

Okay, Thanks ❤️

[floral temple]

@Status
All Systems Operational.

[nocturne flax]

i have a problem i cant get my daily reward it always tells me to contact the support

[crimson fractal]

Why is your bot still policing my server when ive kicked your bot?

[elder jasper]

<@&675070424748654593>

[past birch]

uhh

[sage flint]

Daily is disabled

[past birch]

why?

[sage flint]

Go to server settings > safety settings > disable automod rules

[sage flint]

management decision

[past birch]

oh ok

[sage flint]

daily is disabled

[past birch]

btw whats the point of credits

[sage flint]

buying cosmetic stuff on dashboard

like /profile background etc

[past birch]

k

[crimson fractal]

and turn off my normal and other bots??

[sage flint]

ProBot only

[finite flint]

i cant send embedded messages and my reaction roles aren’t popping up despite trying multiple times, refreshing the website and trying different reaction role options. during the process of sending the embedded message, it keeps me stuck on the “send message” prompt. if someone could PLEASE help i would greatly appreciate it

[gritty tulip]

Anyone know how to use the image greeting feature?

[silent lotus]

How do I disable slowmode in probot

It's not letting me disable it inside discord. I has to kick probot to verify it's from the bot and not discord

[gritty tulip]

<@&675070424748654593>

[eternal mantle]

meanwhile I specify that the probot has the administration and that he has the highest role and has never given me problems. so I put various options of the automod practically the whitelists don't work for me, i.e. those channels and roles to which these rules are not applied, if a guy who has the role let's pretend adam forwards a chat in a channel like in the photo (then I explain why the bot considers the forwarded channels as invitation links well) even if it has the whitelist it puts it in timeout I whitelisted everything even the channel in which it sends that message but nothing doesn't work

I'm sure it's this rule that the bot contests against players who write that message I showed in the photo because as soon as I deactivated it it no longer put it in timeout. I whitelisted (disabled the roles that I needed to disable) but nothing

[silent lotus]

Can I get a response please

My server is stuck in slowmode and I disabled the slow mode inside probot control panel

[dreamy swallow]

When i want to get reward after verity he say ( Error, please contact the support )

[severe rapids]

<@&675070424748654593> Hi, how can i get in contact with Billing? I would like a refund for my yearly subscription.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

Hello, please open a billing ticket - #premium-support

[sage flint]

Hey, what do you mean by stuck in slowmode?

[sage flint]

Hello, your whitelisted roles probably doesnt applied in discord, please remove it and setup once more

[eternal mantle]

precisely I could understand that there was a problem with the roles that's why I also put the channels in the whitelist but it still doesn't work agahahah

[sage flint]

go to your server settings > safety setup > automod > antilink rule and add whitelisted roles manually

[sage flint]

https://docs.probot.io/docs/modules/welcome

[eternal mantle]

I can't find the anti link in that section even if it is active

[sage flint]

Screenshot please

[eternal mantle]

There's only the Probot Rule Mention Spam.

The other things are to discord the custom word block etc...

[sage flint]

So its shouldn't block any links, unless any other rule will match the message content

[silent lotus]

So my server says slow mode is enabled and members cannot send text in general chat

[eternal mantle]

I didn't understand, but I still just wish it wouldn't break the boxes to these kinds of messages that I need I whitelistato but nothing there's a way to solve.

[silent lotus]

its all because of Probot and it's moderating too strictly

[eternal mantle]

continue to block these messages

[eternal mantle]

I understand the message now, but here we are not talking about Link is the anti-invitation system of the servers that breaks.

[silent lotus]

I'm probably going to have to kick probot if i can't get it to work. my server is on lock down no body can type

it went away when i kicked probot and now it's back when i reinstalled probot

[sage flint]

Can you try now? This screenshot was taken at 02:04, as our Automod is handled by Discord, there is no way that bot can block messages when there is no active rule in server automod settings

[sage flint]

Can you send a screenshot of this? ProBot doesn't have any 'slowmode' thing that can restrict people from chatting, the only thing is /slowmode command which basically sets channel slowmode, that you can easily manually change/disable in the channel settings

[silent lotus]

The Discord slow mode settings are being over ridden and i cannot use the discord settings to disable

this only happens when probot is in the server. it also deletes all members texts instantly

[sage flint]

Are you sure that ProBot is doing this?
As i said, ProBot doesn't have any feature to make such a restriction, it can only change channel slowmode, which can also be changed manually in channel settings and bot will not change it back on its own

[silent lotus]

yes because if i kick the bot from server the symptoms are gone instantly

and when i reinstall probot it returns. instantly

i even kicked all bots for process of elimination

[sage flint]

May i get invite to your server?

In DMs

[silent lotus]

yes

i will DM

[sage flint]

[sage flint]

Daily is disabled

[magic ridge]

can i ask why

[sage flint]

management decision

[magic ridge]

how can i get credits

[sage flint]

At the moment you can't

[nocturne flax]

I added the probot to my server turned on the levels system, added level associated roles, and the bot has done several weird things

it only counts past messages for some users to give levels

and its VERY SLOWLY giving out correlated level roles to people with higher levels

(from previous messages)

why is it doing this?

can i get it to count all preious messages? or reset it? and how to i make it give out associated roles faster

[brave topaz]

<@&675070424748654593> ^^

[tepid blade]

Guys

how do i do this

@flat spire @near canopy @cyan flare

@dark gulch

[wicked linden]

After you implement the leveling system, they must send some texts in the chat to receive the role. The bot is assigning roles based on users' levels. If they have the required levels, they must send some texts in the chat to receive the role. It's possible that some users already have the required level, which is why they received their roles. For others, they may need to send more messages to reach the required level and receive their roles

[wicked linden]

Chill why you are mentioning everyone

[tepid blade]

i need help

[wicked linden]

!embed

[lean badger]

Embed Message Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.

Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.

[tepid blade]

ok

[timid jewel]

It's a bit disruptive, especially since people outside the English staff won't be able to assist you

[nocturne flax]

Ah ok thanks

[wicked linden]

Gladly

[tepid blade]

how to fix? every time i go to the channel it says show message

[tepid blade]

also sry

[wicked linden]

I believe you may have blocked the bot or something similar. Click on 'Show message,' then right-click on the photo and select 'Unblock.'

[tepid blade]

k

nothing

[wicked linden]

right-click on the photo not the message

[wicked linden]

if you couldn't do it with the right-click method, try going to the profile, selecting 'More (•••)', and then choose 'Unblock.

[tepid blade]

worked tysm man

[robust yacht]

Probot not assigning autorole. i have given him administration permission and is above all the role.

[wicked linden]

Could you please ensure that the autorole does not have any administrative permissions?

[hazy cairn]

how to make the bot accept the message from another bot

[wicked linden]

I'm sorry, I didn't quite understand could you please explain your question?

[hazy cairn]

like lock command how to make if bot send the command the probot lock the room

[wicked linden]

That option is not available, only a person can execute the commands

[hazy cairn]

okay thanks 🫤

[paper thistle]

quick question, where do I see logs?

[warm mica]

trying to add a image to my embed message and keep getting this constantly, any idea why?

[paper thistle]

where do I see these logs?

[mortal summit]

They will be sent to a channel that you specify. Different events can be sent to different channels

[mortal summit]

Please check if the image is smaller than 3MB in size

[nocturne flax]

Just realized something

Some of my members have many messages but are level 0

Somehow their previous messages are ignored

Whilst others messages are being picked up

[mortal summit]

Only new messages are counted. Previous messages won't be evaluated

[rotund plinth]

Why all of a sudden does it say unknown user for every single post?

[robust yacht]

Nope, it has no permission for every option.

A person joins me but, they don't get an auto role.

And that auto role is necessary for me for my server.

[gusty egret]

hi

[livid elbow]

Hello . I need some help

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[wicked linden]

Could you please remove the auto role and then add it back again?

[wicked linden]

hey, how can I help you today?

[livid elbow]

I opened a ticket . If you can reply to it . I’ll be tankful

[rotund plinth]

#support-en message - Any idea what is causing this on all my servers?

[supple mica]

hi

hi

[wicked linden]

Perhaps you've enabled the leveling system?

[supple mica]

hi any help here?

[rotund plinth]

Nope.

[wicked linden]

sure, whats the problem?

[supple mica]

when i add probot in my server its says unknow error

[wicked linden]

Please check the audit log to see if someone else is assigning the roles. The log indicate that the roles are being assigned by someone other than our bot

[wicked linden]

try with another browser and use this link
https://probot.io/invite

[supple mica]

ok

[supple mica]

No its again saying unknow error

[rotund plinth]

The roles are being added by our marketplace bot for owners of our product or Mee6. It's worked fine for the last 3 years without issue.

[rotund plinth]

I've found brave browser and Oracle no longer work for the majority of discord invite links. Brave no longer supports anything discord related.

[wicked linden]

The problem is likely from Discord. If you're using a desktop, that shouldn't be an issue.

[supple mica]

its again saying unknow error

[rotund plinth]

Both app and google chrome on desktop.

[wicked linden]

may I have your server link in dm?

[wicked linden]

give me 1 minute please

[rotund plinth]

No problem.

[wicked linden]

it seems the problem is with Discord, not on our end.

[sand pivot]

Why is the site not working?

[timid jewel]

Could you please provide a screenshot of the problem

[rotund plinth]

Hey thanks, i'll check later today or tomorrow.
Discord status site is as always useless haha.

[timid jewel]

try this link

https://probot.io/daily

[sand pivot]

thanks

[mighty lotus]

I asked the same question a while ago and got this response

#support-en message

[mild jasper]

Why is the Command not working

[sage flint]

This command has been disabled. Go to the dashboard > moderation > role command and enable it

[deep tartan]

How do i remove warns

[mortal summit]

New antifeature from Discord, if some specific conditions are not met, it doesn't allow you to view the user.

[mortal summit]

The issue you're experiencing is caused by a new Discord update. The desktop client no longer allows you to view a linked profile, unless specific conditions are met. This is not caused by us.

[mortal summit]

Use warn_remove command

You can use the role_multiple command whilst specifying the required_role condition.

Please pay attention to the correctness of the command parameters input, so as to avoid any accidents which may not be recoverable!

[robust yacht]

It's not that it doesn't completely work. For few it doesn't give them auto role.

[nocturne flax]

I have that issue show I'd number and some times show names

[sage flint]

Hello, that’s not an issue. You simply don’t have any servers in common with those people, so discord displays their ID instead of nickname

This is how discord works

[nocturne flax]

Understand that and thanks for the help

[sage flint]

No problem

[cinder sail]

if i request to join staff section english
they will answer me if i accepted or refused ?

[fickle reef]

<@&675070424748654593> ^^

[sage flint]

No

You will have to run command again

[sage flint]

You will receive a message if we accept you

[brave topaz]

Will that message be via DM or via email?

[cinder sail]

If i was refused how could know ?

[sage flint]

You will not receive a message and a role on the server

[sage flint]

Probably via email

[brave topaz]

Thanks for the info

[sage flint]

No problem

[gentle cove]

i cant dail

daily

[mortal summit]

Temporarily disabled for all users

[gentle cove]

oh ok\

[odd oak]

hello, somebody knows why is it that it doesn't let me save changes on notifications/twitch?

[livid hearth]

hi hi, we're having issue with twitch's api rate limit, so any action involving it can not be done. our developer’s working for a fix

[odd oak]

Ok, thanks for the clarification!

[livid hearth]

my pleasure

[woeful axle]

uh i cant claim my daily can i know why ?

[tidal jackal]

@quaint sentinel

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

Daily is disabled

[sage flint]

Please do not ping staff for no reason, if you need help just ask your question

[floral temple]

@Status
We are going to do a planned restart for Premium Tier 2 bots, please be patient with us while they come back online. Thanks!

[sturdy prism]

apply to the crew is still open?

[robust yacht]

<@&675070424748654593> why is this happening?

[brave topaz]

<@&675070424748654593> ^^

[dense jackal]

Why am i still blacklisted in credits ?

[sage flint]

Because your blacklist didn't expired yet

[sage flint]

Users have to go through Discord onboarding/rules screen to get the role. Those users whos didn't receive the role, probably just didn't pass the onboarding/rules screen yet

[robust yacht]

but I haven't setup the onboarding.

[sage flint]

May i get invite to your server via DM?

[robust yacht]

ok

[onyx peak]

Hi

[cinder sail]

hello!

i send a request to join staff from yesterday and till now no one answerd me thats show i was refused ?

[shell ocean]

Hello quick question. I can't upload images to my footer it says "Error, try again later" and same applies to my welcome image. Why is that? Images are less size than 3 MB in .png format

[uneven anvil]

@sage flint

My welcome System is paused aince 2/22

There is nothing off in dashboard

And everything ia working fine on dashboard

And the bot have perms

[livid hearth]

hi hi, how may i help you?

[livid hearth]

no need to ask for that, if you’re accepted you will be contacted via dm’s or via your e-mail

[cinder sail]

Okay can I talk to you private for some things ?

[livid hearth]

try to rezie the demention of the photo

[livid hearth]

we don’t offer support via dm’s, but if it’s something related to advertising, yes you can

[livid hearth]

hey, may you check if the bot is offline?

[uneven anvil]

All the commands is working fine..

[alpine veldt]

hi pls help

[livid hearth]

try resizing the image of the welcome

[livid hearth]

daily is temporary disability

[uneven anvil]

Ok

[mighty lotus]

I cant the section where the role multiple command is
Is it even on the dashboard, and if so where?
(Im only asking as I just learned that this was a command while reading through this chat)

[livid hearth]

/role multiple give_or_remove:Give role:@Developer pick_type:All

hey this is a command it’s not a module inside the https://probot.io/dashboard

[alpine veldt]

but all my credit was bin gone

[livid hearth]

can’t nothing about that, sorry for any inconvenience

[mighty lotus]

much appreciated
and thank you for the rapid response

[alpine veldt]

look

[livid hearth]

my pleasure, have a lovely day

[mighty lotus]

likewise

[livid hearth]

as i said, you can use https://discordbotlist.com/bots/probot/upvote for now only

[alpine veldt]

what that site can do

[livid hearth]

you can claim your vote rewards

[alpine veldt]

but he say to me to add a blocker

[livid hearth]

excuse me?

where are your from please?

[visual rivet]

In the self assignable roles I created an embed but how and where do I create a message for the required option “Choose a Message”

[alpine veldt]

wait

[frank pumice]

how do i make probot do something like this?

[livid hearth]

if the embed isn’t showing in the choose message bracket, you must fill all the blanks in the embed and saved changes

[alpine veldt]

It tells me that I need to deactivate or activate a blocker.

[livid hearth]

https://probot.io/dashboard > choose your server > Go to Embed Messages module > create new one

[visual rivet]

Okay.. thanks!

[frank pumice]

THANK YOU!!!!!

[livid hearth]

sir it’s something related to your browser extension

[livid hearth]

my pleasure

[livid hearth]

yw, glad to help

[alpine veldt]

aaaa ok

[visual rivet]

What can I do for the link

Cause I filled out mostly everything

But idk the link

This discord?

Good promotion

And I get to fill it out

[livid hearth]

provide some screenshots

[visual rivet]

It isn’t showing

[alpine veldt]

after I voted, nothing happened

[visual rivet]

I can’t figure it out

Footer?

[livid hearth]

it’s optional, remove it if you want

[hasty fox]

how does probots voice leveling system work

[livid hearth]

Leveling System Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.

Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.

[visual rivet]

But I can’t add it!!

[livid hearth]

hi hi, for text, every 2-5 minutes(?) while sending messages will give you an amount of xp from 10 to 40 each time. Which mean after sending a message and gain xp, you will have a cooldown of about 2 minutes, regardless of how many message you sent, it will only count xp after that cooldown and continue
For voice, about every 2-5 minutes with the xp amount of 10. This is a fixed amount but may be changed while working since I just calculated this pretty long ago. You can just sitting in a voice channel, regardless your voice states, xp will still count after cooldown. But to get reward roles bound to the voice levels, you will need to gain some text xp to trigger bot to update level roles

[livid hearth]

did you saved changes?

[livid hearth]

screenshot https://probot.io/transactions

[merry lake]

Hello, just a quick question here, im trying to make a automatic buying bot but im not sure if probot has an api or anythiing that can detect if the user has paid the "credits"

[visual rivet]

Yeah

Ofc

[hasty fox]

i meant does the voice leveling ex gain for everyone, is it same?

[visual rivet]

It has to have it

And idk how much it wants

Wants it to be real good I guess

[livid hearth]

#support-en message

[visual rivet]

I don’t care too much about that I just want it done..

[livid hearth]

try to create a new embed

[visual rivet]

Also cloned it for this

But didn’t fill everything out

Like the photos

[alpine veldt]

thx do say me who took my credit

[merry lake]

^

[visual rivet]

Should I try restarting it?

[hasty fox]

and the /top (day) leaderboards , when do they reset?

[livid hearth]

you will need to make and send an embed message first before be able to select one

[livid hearth]

where are your from sir, use your main support channel please 🙏🏼

[livid hearth]

hey, our api is not open source unfortunately, sorry for any inconvenience

[visual rivet]

This?

[floral temple]

@Status
All Systems Operational.

[alpine veldt]

my account or in reality

[merry lake]

so whats the way to detect the payments

[livid hearth]

weekly: every Monday at 0 UTC

daily: UTC+0 12am

[lean badger]

:white_check_mark: @mr.white.8228 muted from the text! :zipper_mouth:

[visual rivet]

Still didn’t show

I’m sorry!

This is sooo annoying!

[livid hearth]

did you sent the embed?

[livid hearth]

there is no way, you can just check it manually

[visual rivet]

It FINALLY worked

Tysm

[livid hearth]

my pleasure, have a lovely day

[visual rivet]

You too!! ❤️

[merry lake]

as i said the bot is automatic which will provide fast service

How does a bot have no api and also have a currency that doesnt really make any sense

[hasty fox]

makes sense, ty

[merry lake]

Saw other bots which are automatic, how is that

[livid hearth]

can’t do nothing about that, we can’t give you access to our API, sorry for any inconvenience, need anything else let me know

[livid hearth]

my pleasure

[merry lake]

That does not answer my question tho?

[merry lake]

I didnt ask for an access to the API here

[livid hearth]

elaborate please please

[golden gazelle]

how can i rest the t day xp

[livid hearth]

hi hi, use /reset type:Text OR voice target:ID or @everyone (if you want to reset the xp to all the members

[gloomy cosmos]

how can I remove probot moderation menu?

[nocturne flax]

How do i stop automod from automodding cuz i cant stop it for some reason

Even with automod off it wont stop timing out people for saying hi

Even after kicking the bot

[alpine spindle]

then its not probot automod

[nocturne flax]

It was i just fixed it somehow

[sage flint]

This is Discord mod view tab

not related to the bot in any way

[sage flint]

Go to server settings > safety setup > automod and disable rules created by ProBot

[shell ocean]

I tried, but still nothing

My dimensions are 1:1 picture

Though i can't properly tell how much pixels

But its bigger one

In terms of mb size, its 1 MB

[sage flint]

It is perfectly 1MB or 1MB and something?

[shell ocean]

1MB and something

1.31

[sage flint]

compress it to 1MB or less then 1MB

[gloomy cosmos]

???

[sage flint]

@gloomy cosmos

[tame galleon]

Whenever I try to claim my daily rewards this error keeps popping up after completing the captcha. Anyone know what this is and how to fix it?

[sage flint]

Daily is disabled

[nocturne flax]

hi how to #channels in welcomer

[sage flint]

<#channelID>

[nocturne flax]

thx

[wise rock]

hi i have been using probot for my server. i have created self-assignable roles via emoji reactions. after i finished setting it up and saving the changes, only one emoji reaction pops up on the embed message in my server. <@&675070424748654593>

[shell ocean]

okay thank you so much

[woeful notch]

may i see a screenshot

and dont ping that role again

[wise rock]

yes ill send it

[woeful notch]

thanks

[wise rock]

the interests embed added two of the emoji reactions

its been 30 mins and no others have been added

[woeful notch]

something wrong

[woeful notch]

try again

[wise rock]

i have tried multiple times

[woeful notch]

does the missing emojis have their roles?

[wise rock]

yes

[woeful notch]

u sure?

[wise rock]

yes

i just checked they all have the roles

[short frigate]

Looking to get a refund. Wasn’t what I thought it was

[woeful notch]

refund for what?

[short frigate]

Premium

[woeful notch]

no idea actually

sorry

[wise rock]

it’s ok thanks anyways

[woeful notch]

why?

[woeful notch]

yw

[short frigate]

Honestly I only got premium to change the avatar picture of the bot for when it welcomes and levels people up, but the premium bot doesn’t seem to give welcome or level up messages

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

@woeful notch We appreciate that you want to help but please follow the channel rules

[sage flint]

Hello, please try to add one more reaction to your self roles, save it and delete. Bot should re-add all reactions including those missing. You can also add those reactions by yourself and it will work anyways

[woeful notch]

i do , im just kinda bored and i just want to help people but it won't happen

[woeful notch]

understood

[tame galleon]

Disabled for how long? I just saw my friend get their daily a while ago

[sage flint]

We don’t have estimates time

[toxic fossil]

Why slash command don't play !

[sage flint]

Please use support channel in your language #support-ar

[rancid locust]

I cant setup picture logo for my own bot

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[median shell]

<@&675070424748654593> ^

[median shell]

Can u Give me a picture of The Problem?

[rancid locust]

all goods i found the problem

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[median shell]

ok

[clear finch]

is there a way for me to somehow set a command that allows double xp or something within a certain time frame?

[jagged tinsel]

I do not think so

[sly jacinth]

hello
my discord leveling bot is not showing imagine

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[tiny lotus]

@deft ledge

[livid hearth]

do not mention staffs for no reason please, 🙏🏼

read the #573048353458356234

[livid hearth]

hey, may you provide some screenshots

[sly jacinth]

i did

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[storm elbow]

hello

topgg says i’m blocked from adding probot to my server

<@&675070424748654593>

nvm it’s there now (:

[wicked linden]

👍

[full harbor]

Can i sign to staff support role?

[mortal summit]

Fill out the application -> #announcements

[minor zephyr]

How do you set up welcome images

[sage flint]

https://docs.probot.io/docs/modules/welcome

[minor zephyr]

Where's the dashboard

[sage flint]

https://probot.io/dashboard

[minor zephyr]

And also it won't let me claim my daily reward

[sage flint]

daily is disabled

[minor zephyr]

Oh ok

[narrow yew]

Hi yesterday, I applied to be on the technical support staff of the English Probot server but I don't know when the admission will be?

[sage flint]

Hey, we don't have a special date for this, just as we're reviewing applications and you get in, we'll message you

[narrow yew]

Thank you for your reply and I appreciate your efforts, but where will the admission be sent to me?

[sage flint]

on the email provided in the application

[narrow yew]

Oh, I expected that they would send me through the program. Thank you.

[stark shuttle]

Hello, so I added probot to my server and tried to enable some tools and it says I'm "temp banned" from using the website.

[elder jasper]

<@&675070424748654593>

[livid hearth]

ensure you still facing this problem please

[stark shuttle]

I still am. Thank you.

[magic basin]

Hello I want reset t from my server not t day and t week only I want reset t how can I do that please help me

[weak hill]

How to get reaction roles?

For the server

[livid hearth]

hi hi, use /reset type:Text OR voice target:ID or @everyone (if you want to reset the xp to all the members

[livid hearth]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[weak hill]

Thx

[livid hearth]

my pleasure

[fading flax]

@livid hearth how r ya mate

nvm i found my answer

[wind copper]

I freaking appreciate you

[livid hearth]

my pleasure, have a lovely day 💖

stay safe

[unborn willow]

@livid hearth

I got a black list

How do i get rid of it?

[elfin trout]

Hello! Joined here just to send a friendly warning and propose an idea.
Warning: This server is affected by the spy.pet situation being tracked by the bot account anthony07et0450_17606 (1185037104523268189) that should be banned. I wont share the proposed idea yet and ill wait for the bot account to be banned due to privacy concerns

[fading flax]

tickets

@unborn willow

[unborn willow]

??

[fading flax]

Open a ticket.

[unborn willow]

How?

[upbeat schooner]

What This ??

[sage flint]

Daily is disabled

[sage flint]

Please follow the channel rules and do not reply users when you don't know answer

[fading flax]

Well last time i checked there was tickets

[sage flint]

Unfortunately you can't since your blacklist is for trading

[sage flint]

Ticket are for premium users

[fading flax]

so i need to buy the premium to open a ticket?

[sage flint]

Yes

[elfin trout]

any update on this?

[fading flax]

Who is responsible for the tickets like whose going to talk to me there

[sage flint]

No i think, spynet can track only messages that were sent on public channels so it doesn't really matter

[sage flint]

All staff members are responsible

[elfin trout]

I mean, if i as a user can see every public channel here, same goes for their bots

[sage flint]

Yes

they literally tracing public available messages that everyone can see just by joining the server

nothing special

[elfin trout]

its pretty serious imo, me and a small group of people are researching the situation and we gathered alot of data on their bots + the servers they track

[sullen harbor]

Yes it is funny until you see that they have 4b+ msg saved and they will not delete any data

If i will send like normal msg in support server

Like id password code

And delete this message

They still have this

Imagine you send by accident private information

There is no way to delete it

[mortal summit]

Until they get some lawsuits due to GDPR and whatnot.

This is a support channel for ProBot. Please, for unrelated discussions, move to the chat channels

[sullen harbor]

Isnt asking for help wich spy here a user support problem

[mortal summit]

I've forwarded the information for consideration by staff members.

[sullen harbor]

Ok

[mortal summit]

I've forwarded the information for consideration by staff members.

[elfin trout]

great, id like to propose the list of users and infected servers that we have so probot could help the community by checking those lists

[timid wagon]

Hello guys can any one tell me why im getting an error message every time i want to collect my daily credits ?

[sage flint]

Hey, daily is disabled

[timid wagon]

When will u guys enable it again

[sage flint]

There is no estimated time yet

[timid wagon]

Ok thx

[royal flint]

Is there a problem with saving the twitch notification? I only get "Try again later"

[brave topaz]

<@&675070424748654593>

[sage flint]

Thats known issue

[royal flint]

ok thank you

[hot elm]

what do we do about error 1015 with the website?? other people in this channel said it wait about 10-15 minutes and it would go away, but ive been waiting for around an hour and its still up. im not even sure how i got it

[left brook]

Why I can’t claim my daily credits it says to call the support

[sage flint]

Wait a bit longer, and do not refresh the page too frequently - it may increase the waiting time

[sage flint]

daily is disabled

[woeful notch]

oh a dm mail

nice

[vague tide]

How do I give several roles to ONE user at the same time with the command /role give?

[tranquil axle]

<@&675070424748654593> ^

[tranquil axle]

All Server roles in one command ?

[vague tide]

I would like to assign two roles to a user in one step with the command.

[tranquil axle]

You can't

[vague tide]

/role give Add/remove role(s) for a member /role give [user][role] (bulk)

[tranquil axle]

No in one command you can't

[vague tide]

The wiki says roles. So plural. and what do you use bulk for?

[livid hearth]

bulk used to add more members to get assigned with the same role,

</role give:1> user:@barline role:@Event Team bulk:@blacku6 @bertraun @belsfaith

[slim pilot]

I have a problem with payment

Payment via credit card is disabled. What can I do?

Note that you have sufficient balance to purchase Pro Bot Premium

[brave topaz]

<@&675070424748654593>

[livid hearth]

payments via credit is disabled, but payment via your bank credit card is always open, may you use your main support channel please? and do not repeat the same question too many times in different support channels, you will get the same answer

[upbeat schooner]

Why ??

[sage flint]

management decision

[upbeat schooner]

Speak to fix the credit, you find it important

[rich nest]

hello i have a problem

need help

[tranquil axle]

<@&675070424748654593> ^

[sage flint]

daily is disabled

[rich nest]

ty

[narrow yew]

After the admission, is there a voice interview, etc.?

[agile raptor]

How can I do this on my server Help

[sage flint]

https://docs.probot.io/docs/modules/welcome

[cinder sail]

if you was accepted they will send to you dm

[haughty dagger]

Hello there

excuse me

There is something that annoys me

about these types of bots

They look like probot

but no the same name

if you know people who do this please blacklist them

because i got alot of dms

from them

[nocturne flax]

Just compare the legit ProBot id with these bots ids or leave the server that send these bots Dms and about the Bot pfp they can't do anything about it @haughty dagger

[haughty dagger]

k thanks

btw i know these servers

do you need me to send their ids

?

[shell ocean]

Quick question

Does probot have ticket system?

[livid hearth]

not yet supported unfortunately

[dusky plume]

Hello, excuse me

I cannot upload the welcome background

Could you tell me what to do?

[livid hearth]

hey, the welcome image must be less than 3MB

[dusky plume]

It's only 490 KB

[shell ocean]

Sadg..

Thanks mate

[livid hearth]

try resizing the demotion of the image

[livid hearth]

yw

[dusky plume]

I just tried

It doesn't work

[livid hearth]

did you tried using a .jpg image

[nocturne flax]

No but if they're annoying leave them if u want

[livid hearth]

read the channel topic before helping in the channel

[nocturne flax]

i read it already

[livid hearth]

you need to mention the support before helping people, next pay attention

[dusky plume]

I just uploaded .jpg image, It doesn't work, too

[livid hearth]

try another image, if it doesn’t work let me know, i’ll deliver your issue to our developers

[dusky plume]

Okay, I just tried another image, it doesn't work

[harsh linden]

Help

[livid hearth]

daily reward is temporary disabled

[dusky plume]

When will this problem be resolved?

[livid hearth]

asap

[harsh linden]

when will work again?

[mortal summit]

It is not specified

[mortal summit]

Can you attach which images you tried to set, so we can report the issue to the developers

[gleaming cypress]

I've got the same issue with adding images to embedded messages. ^

[cinder sail]

<@&675070424748654593>

[cinder sail]

What issue did you face ?

[gleaming cypress]

The same as @dusky plume, not able to add pictures to an embedded message. It worked will before, but now it gives me an error. I’ve tried all kinds of file types and sizes. It also doesn’t work with files that did work before.

[cinder sail]

tried jpg and png?

[gleaming cypress]

Yes.

[split spindle]

Hello

In the website server management

There’s something called temp link

What does it mean

What does it mean

[median shell]

<@&675070424748654593> ^

[split spindle]

It’s fine I know

[raw plover]

on automod i have bad words filter enabled but it straight up delets the words, is there a way for a temorary warning to show up to users when they use a bad word?

<@&675070424748654593>

[median shell]

It creates i new link to probot.

U can put the time that ends in

Like This

[median shell]

Select from here

[raw plover]

i dont see a warning mode there

it only timeouts them

[mortal summit]

I've submitted a report to the developers

[median shell]

How many times did You Type a Bad word?

[median shell]

Can i Complete With my Man?

[mortal summit]

Not possible

But to be clear, when a user sends a bad word, while it is indeed deleted, the user is notified about it.

[cinder sail]

you create a command when anyone send it will show him link of the server and you can manage when the link end and another features you can explore it when subscribe

[mortal summit]

When helping please follow the rules outlined in the channel description, also they wrote that they have resolved the problem

[cinder sail]

i follow

you was late

[cinder sail]

.

[cinder sail]

.

[median shell]

?

[cinder sail]

i show him that you mention and i mention

[median shell]

But You Getted late

[mortal summit]

Ok, I've noticed it now, sorry

If you aren't asking for support, please move to conversation to #chat-en

[torn sigil]

How do I remove plaque

[mortal summit]

Could you clarify what you mean?

[split needle]

you already got ypur answer in #support-ar
use only 1 support channel at a time

[torn sigil]

I mean, I can't see my balance and I can't transfer money

[mortal summit]

Read the reply of my colleague

[torn sigil]

But there is no response

[split needle]

#support-ar message

just dm the mentioned staffs and wait for their response

[midnight dust]

I have a black list auto without do anything and the black list is 34 days i have so talked to ra3d and no comment 1 month and 4 days without reply of both
Can some one of support eng solve it to me or tell him?

[late rose]

<@&675070424748654593> •

[split needle]

none of us can do anything

[shut crest]

Help me I don't know what they sent me

<@&675070424748654593>

[split needle]

we're not discord support

there is a learn more button right at the bottom of that message

[agile raptor]

@sage flint were can i finde the dashbord

[sage flint]

https://probot.io/dashboard

[agile raptor]

thx you

[haughty dagger]

ok thanks

[safe reef]

<@&675070424748654593> is this normal?

[sage flint]

Yes

Daily is disabled

[safe reef]

oh

[midnight dust]

So what i do brother i hate my problem 😞

[robust gyro]

When will the results of providing technical support be announced?

[mortal summit]

There is no exact date

[robust gyro]

Do you think it could last up to a year?

[vivid sinew]

discord voice is down ?

[teal atlas]

A can’t clamp enie credits

Clame

[sage flint]

Daily is disabled

[teal atlas]

How jou get credits den

?

[sage flint]

Not possible at the moment

[teal atlas]

Wen wil it bie fixed

[nocturne flax]

hello

[sage flint]

There is nothing to be fixed, we disabled this intentionally

[sage flint]

Hey, how may I help you?

[teal atlas]

For how long

[nocturne flax]

this problem

[sage flint]

No estimated time

[teal atlas]

Oke

[sage flint]

Keep this channel for ProBot related problems/questions please

[nocturne flax]

this problem

[sage flint]

It’s not bot related

[midnight dust]

.

[sage flint]

It’s discord app itself problem

[sage flint]

You already got respond

#support-en message

[tribal moat]

Dashboard down ?

[robust gyro]

no its just an update for 2 hour

[ashen river]

i can`t get credit

[frank pumice]

can someone tell me why this did not work?

[livid prairie]

[user] not [USER]

[frank pumice]

lol duh ok thank you

[livid hearth]

daily reward temporary disabled

[ashen river]

ok but its been alot of time

ok thanks

[livid hearth]

you are using caps sir use smaller lowercase as you see in the example [server] , you can see the pinned message on this channel to see variables

[livid hearth]

really appreciate your help but read the channel topic please before helping next time, thanks for your understanding

[frank pumice]

excellent i see that thank you!!

[livid hearth]

my pleasure

[remote hearth]

What is that bot for? @surreal jetty

[frank pumice]

i keep getting this is there something im doing ?

[thick vapor]

I keep getting this or error 520 all the time too?

[livid hearth]

it’s modmail bot

[frank pumice]

now im getting this

[livid hearth]

hey how did you managed to get that error?

[remote hearth]

What it does and how it works

[frank pumice]

i clicked on the bot and went to the page to work on my welcome thing and it poped up

[livid hearth]

you can contact us about dm advertising ect… , but not for support

[thick vapor]

I managed to get that error by trying to Authorize the bot to my DC account to go to the dashboard

[frank pumice]

yeah i was trying to go to the dashboard

[thick vapor]

Or I get this

[livid hearth]

may you try from another browser please @frank pumice

[remote hearth]

Is he inquiring about the reason for the ban or the blacklist?

[thick vapor]

when I try to visit the website with my phone I only see a loading thing and add to discord button

[livid hearth]

#support-ar message please use one support channel, you already got an answer by my colleague

[thick vapor]

Looks like this

[livid hearth]

try clearing your browser cookies

or use another browser,

[frank pumice]

i tried it on a different browser it acted as thought it was going to work then went to this

[livid hearth]

are you using safari right?

[livid hearth]

did you tried to refresh the page?

[thick vapor]

Chrome💀

[frank pumice]

yes iam just getting a black screen with 3 white dots

[livid hearth]

be patient maybe there is a delay, i’ll deliver that to our developers as soon as possible, thanks, sorry for any inconvenience

[thick vapor]

okidoki, I get keep getting this now

[livid hearth]

provide some screenshots please, or try from https://probot.io/dashboard

[frank pumice]

this is what im getting as well and im on google chrome

[livid hearth]

i’ll reach you back, i deliver your issue to our developers, be patient, thank you very much for your understanding!

[frank pumice]

thank you

[thick vapor]

I get this again

[livid hearth]

@thick vapor ⬆️

[livid hearth]

my pleasure

[midnight dust]

yep i need more help i waited more days

i doesn't getting help now over 30 days

[jaunty grove]

Is this normal?

[fickle reef]

<@&675070424748654593> ^^

[mortal summit]

Daily is temporarily disabled

[sage flint]

#support-en message

[midnight dust]

No solution?

I reed this message

[sage flint]

Yes, as De Lurker already told you

[midnight dust]

okay there here no commnad and ra3d only ? of have un black list or not

[gilded sinew]

do you know when it will be back up? because i had the same question haha

[gilded sinew]

if you look up a little bit, they already talked about this

[lean badger]

:white_check_mark: @officialzanos muted from the text! :zipper_mouth:

[karmic pebble]

Hi

[remote cargo]

hello - is there any public dictionary for the Automod -> Bad Words feature?

Hello - did you got it working?

[charred prairie]

hi

@sage flint

@mortal summit

<@&675070424748654593>

[fickle reef]

Hey, got a problem?

[charred prairie]

hi man

I am addicted to someone who can remove the blackmail, because I have been able to convert for a month and a half

@fickle reef

[fickle reef]

I didn't understand, what's your issue with the bot?

[gusty trail]

Why probot don’t show images link that I clip

I mean it’s used to show up

[brave topaz]

<@&675070424748654593> ^^

[split needle]

the link has expired

it's nothing related to our bot really

[pliant stump]

Hallo i have Problem

[fading flax]

Daily is disabled temporarily

[narrow yew]

Hello, the technical team of a server with a Probot, when will the applicants be accepted to become part of the technical team of the Probot server?

[sage flint]

Hello, there is no specified date for it

[eager dust]

Why?

[sage flint]

#support-ar

[astral ginkgo]

Same thing with me how to fix it ?

[sage flint]

There is nothing to be fixed, daily rewards are just disabled

[astral ginkgo]

Thanks lady

[subtle sky]

Hello i have a question

[blazing ridge]

Is it possible to remove a banned user from the leaderboard?

[sage flint]

Hey, yes. Just copy the user ID and provide it into the /reset command

[sage flint]

Hello, how may i help you?

[subtle sky]

Is reward servers not allowed like invite one and get 30k credits

[blazing ridge]

Thanks!

[sage flint]

That is against Discord ToS

So its not allowed

[subtle sky]

How can u know if a person is doing that?

And what are the consequences

@sage flint

[sage flint]

From users reports or from our own knowledge

[sage flint]

Blacklist

[subtle sky]

@sage flint

Is selling credit

Not allowed?

For like crypto

[cinder sail]

<@&675070424748654593>