#support-en
1 messages · Page 153 of 1
we have disabled it
T_T
Yea anyone who wants credit I give them bcz I don't consider it a currency bcz it's an app but I need to use credit for other stuff
+
How can I remove the blacklist and thank you for your time
as already answered multiple time, there's nothing can be done
So it can't be removed?
no
but as I can remember, it has a duration of about 100 days
can not tell because the duration varies on the reason
So it was 200 days now 100
likely
same thing
they can't even do anything with my blacklist 
yours will just be the same as mine
we have disabled daily
Whyy?
how can i change the symbol of commands from / to ? and #
simply add command aliases from the dashboard, in each command's setting
but you will need to include the prefixes in, as you can not change the slash
Hello, how do I get roles for the "or" levels, in terms of either voice chat or text chat separately
The idea is for a person to get the same role either for voice chat or text chat, not for both
how to make embed switch roles when pressed a button?
? This mode remove and add roles
thanks
hi
some people use them as currency as for my case there is a discord server where people trade codes that can be redeemed ingame, they trade those codes for a certain amount of credots
thats why they kinda matter for some people
How can I remove the blacklist
Try to contact Anas , Your account is suspicious , cc @quaint sentinel
how can solve this proplem
i take a black list when i send a credit for my frinds
can anyone help me
i talk with@near canopy but he doesnot respond
hi
@restive plover
1- you are using the wrong channel, for next qus move to the #support-ar they can better help you with everything you want
2-if you contact the admin, you must wait for a response. Do not disturb them DM OR HERE, and do not repeat your question.
@nocturne flax
Thank you.
OK
<@&675070424748654593> ^^
There's an issue with daily credits at the moment
I’ve got a problem, So when I lock a room I see the members can talk but it’s locked and I didn’t give them permission to talk
is it an issue?
hey, when new users join my server, probot don't send message in my welcome channel, even I have enabled it.
hey, may you share some screenshots
hi hi , make sure probot have all permission required
it has
try changing the channel output
it need administrator permission, right?
yes, exacly
I have checked it, I don't know how it was disabled, prior it was working fine, now I have enabled it again. hope this resolves it.
alright, if you have any trouble reache me out
okay, thanks
yw
Hi, i set up a role with mod perms in my server but people with that role can’t warn/mute even with the kick permission enabled (which was the error message they were given)
hey, they get an error when they use the command ?
what can i do with it
try later, there's a mantenance for now
Yes it says “❌ This command requires the kickMembers permission” and after i gave the permission they still couldn’t use the command
make sure probot have all permission required, and the bot's role above all the others roles
Alright I’ll check the settings
When you say above all other roles you mean on the member list yes?
🩷 _ _
above the regular members role, yep
I checked the dashboard and some changes didn’t save, I’ll have someone with the role try later! Thanks!!
my pleasure, have a lovely day!
there is a maintenance at the moment, be patient
I'm trying to setup a twitch message but it says try again later is it because the maintenance?
hey twitch option is temporary disabled
ok thanks for telling me
yw
..
Is it normal, when im trying to do my welcome message, it alway refused what im doing
Has there been a new update that embed messages required the premium subscription? it says "UPDATE" in green which makes me assume I need to pay for this service.
why is my ip has been temporarily from the panel website ??
may you provide some screenshot please
hey, may you screenshot the page please
try in a 15min-20min
<@&675070424748654593> ^
no
the update badge means there's new update with the module/feature
premium features will have the premium/vip badge instead like the anti raid and protection module
try not to perform too many changes at once, like adding text and image and save at the same time, that will cause the site to overload and temporary ban you
hi dear probot team my second account got banned idk for what reason and what duration i need help to know whats happening please iam just in the top 100 richest billionaires idk why and for when i got blacklisted or banned please help dear team probot its been a month idk why thats the account @exotic umbra we can get daily credits please help <@&424428808951824406>
if its to update to the new module how do i even do that?
@split needle may i know why anas is not responding to me but he is responding to my friend i ask him for why i got blacklisted and i showed him proof he knows its not my fault and now he doesnt respond
because there's no actual reason for your blacklist if you even have one, as it most likely is an api blacklist and none of us know the actual reason
@sweet verge refer to my response right there
I have typed a message above the photo asking how the update would be done?
it just means there's an update with the feature, nothing need to be done on your side
it's an update that we have implemented
okay, thank you!
My welcome doesnt want to workkkk
I have a starboard set up in my server, but it doesn’t work at all. I have tried multiple fixes, both on Discord’s end with channel permissions and such, and on the dashboard’s end with editing the starboard in different ways to see if it would work. If tier 1 for premium is required, it doesn’t say so and it would be odd for it to allow me to create a starboard to begin with were that the case. Everything else seems to work just fine.
how do I make self assigned roles not change people's name color? I added everyone to a role that has the default color and it's higher up on the list compared to all the fun self assigned roles
@lethal anchor
Nothing really related to the bot. User's nickname color depends on their highest role, but if the highest role does not have any color, the nickname has the color of the second highest role user which has any color. Just move all the self-assignable roles in your server settings to the bottom and leave the users default role higher
I did move them, but the highest role had no color, so that's why, right?
yes
<@&675070424748654593> my account have problem can u fix it please
There is no problem "c" is not the right command, /credits is
Look
@sage flint can u help me please
You should come with the account you have a problem with, not the one you are currently writing from
Otherwise i cannot help you
Okay wait
I’m here now
Tried claiming the daily reward and this message popped up.
@sage flint
Daily rewards are disabled
There is suspicion to your account, please contact @quaint sentinel to get more information and resolve this
He’s don’t reply me
Thank you. That makes sense, then.
Be patient
He’s don’t have news for 8d
Sir, please just be patient
@quaint sentinel
why doesn't it delete the reply message? am I doing something wrong?
temporary disabled
hey, there is a maintenance, pe patient
hey, which reply exactly?
I am have black list and waited for 3 weeks without reply from ra3d and no comment, i got it by verity in website without wrong can any one tell me a solution
just wait their reply please 🙏🏼
maybe you will get a reply in a week or a month
Okay thank u
yw
I want to susbscibe to the Premium Tier 2 ($5/month) but then it says it wants $60
!premium
Premium Tier 1 :
- Adjust your music volume
- Inviter variable for the welcomer message
- The accessibility to check the action executioner in the logs
- Voice Online
- Link feature
- The possibility to unbanned the whole banned list on your server
- An advanced anti raid system which includes 12 features that being constantly updated
- A stand-alone bot that runs on a separate server, to ensure better performance and higher speeds
💰 Premium Tier 1 Prices :
- 5$ / Monthly
- 30$ / Yearly
🔷 ProBot Premium :
- All the typical premium tier 1 features
- The possibility of changing the name and avatar of the bot
💰 Premium Prices :
- 10$ / Monthly
- 60$ / Yearly
@livid hearth if you see it says the role has been put on or taken off but it doesn't get deleted unless I do it....
the auto delete not working at the moment for some reason
We noticed that you are a premium user, for faster response go to #premium-support
so it's not me who was doing something wrong ahahaha
do you think it will be fixed sooner or later?
i’ll deliver that to our developers, thanks for the report
no problem! if i can help more than gladly....
you say it will be published in the changelog if it is fixed?
I haven’t used Probot in quite a while but I added to a server im working on. When I was on the dashboard the other day I tried to claim my daily reward, the normal are you human captcha showed up and asked me to click on images with certain things, after doing so correctly the website said that there was an error and to contact support, I decided to leave it a few days and try again and if it’s still wasn’t working to contact support but when I tried again just now the same thing happened. Lmk if I’m im contacting the wrong type of support, this was the first place I found. <@&675070424748654593>
daily is disabled
Will it be enabled anytime soon?
Yes
hai i need help with setting up my serverrr
so basically i wanted to upload an image for the welcoming message and i have no idea how to do that
<@&675070424748654593>
Hi what does embedded mean I’m trying to figure it out
he told me because account is suspicious but he doesnt have any proof or anything i showed him everything and now he isn’t responding
what happened with credits .??
we have disabled daily rewards @white plume@nocturne flax@crimson scaffold@trim slate@ocean haven
contact discord bot list's support instead
there's no information about that
oh but why
no information provided either
embed message is a type of message that you can see in #changelog
hell nah how there is no information about the reason and the time
there is a button to upload image within the welcome image part in the welcomer setting
Thanks
appears offline in my server + no commands working
kicked and reinvited
any fixes
so I have a problem because when I'm on the website it writes ,,This server requires setup.'' and when I authorise it it's the same can someone help, please
Please just ask your question instead of pinging us and waiting
Hello, please give me your server ID
Hey, is the bot online on your server?
k
Is buying credit prohibited?
yes
Is Black not permanent or temporary?
@sage flint
Black list
Permanent or temporary
depends on the reason
The reason is --> buy cridet
then its permament
1208541022288609290
I have a question. If I created a temporary voice channel, why can't I send messages in that channel? And why is the permission for this turned off by default? Can I change that?
When will this get over?
Can you perhaps recommend a Discord bot that can do this?
Can probot not create events anymore?
someone abused it afaik
pro bot please come to my server
why cant i see the options to confugure welcome messages etc?
- Click on any server you are admin in or owner
- Click on Welcome & GoodBye
thanks
Any time
- Click On Probot Profile
- Click On Add App
can you explain what these three mean in more detail?
and these
Sure
- No XP Rules
No XP are the rules that no xp caculate for them - No XP channels are the channels that if someone sends in them messages he gains no xp
- Text Leveling Up Channel
For example if someone went from xp level 0 to 1 a messages been sent in this channel
Here you are adding an auto xp role
- These two sections Text Level & Voice Level are the Levels that the user havr to be in to get the rule(All Automatic)
Like if someones Text Level is 1 and voice Level Is 7 He will get the rule you selected Automaticly
is there any way to add chat logs?
yeah but then how much messages do they have to send to gain a text level
Yes There Is But Not For Any Send Messages Its For Edited And Deleted Messages And More
- Set Your Logs Here
what are starboards?
Not A Solid Number
A starboard is like democratic pins
Starboard allows users to react on a message with ⭐️ and copy the message over to a #starboard channel once it gets enough ⭐️
Unlike pinned messages theres no limit to how many messages can be starred
Send screenshots
How do you add in someone’s @ when they leave the server. Like what do you type ?
Try sending a message in public room like #747813467825897562 or #chat and delete it then check again
Explain more
You know in the good bye channel it says “@_ has left the server “ we are trying to figure out how to actually make it to where it is posting their @
This is what it does now
Double Check you enabled this
It's simply their Discord ID, since bot couldn't get their usernames anymore.
- This only happens if the user is under 1 month
- And if dont have mutual server
- the user blocked you
(Not sure because this is not probot problem)
So there is nothing to do about it really.
Normal Discord problem, since you can't mention someone which is not in the server.
And this?
Okay thanks
You're welcome.
As said dont know because its not probot problem
Try Reinviting Probot
lemme retry now
Take your time
Maybe There Are Changes In Probot Now Try Again In 3-4 Hours
Sorry for not getting a result
Well, I could maybe help with it, does it sends any log message when someone else deletes their message?
hmm
Im not real en support but im trying to be
Try deleting the webhooks for ProBot, bot will just recreate them and try again.
Maybe as i said
i'm dumb, where do i do that again?
Just go to the settings of your logs channel in your Discord server.
It would be in 'Integrations' settings.
Channel<Setting<Scroll Then WebHooks
Now just delete some messages again.
If it doesn't work check bots role position, permissions.
what should i search for there?
'View Audit Log', 'Manage Webhooks' and 'Administration' permissions are most important ones for logs.
i enabled everything and it still dont work
And bots role position should be on top like shown in the photo.
do i need to enable dis for it?
No
Alright now test it again.
Make sure its upper all roles
@prime cloud .
yay
Ok as im not a real supporter
i put the bot in a different privater channel
private*
@glad shale thank you
it works now
You're welcome.
You may be did something from those
- Did Invite Reward In Your Server
- Scammed Someone And Got Reported
- Joined +18 Servers Or Sus Servers
I didn't do any of these things
joined +18 servers in Reasons for blacklisting ?
You Also May Be Used Credit Farming Tool Or Something
Most Of +18 Servers Make You Be BlackListed
I was on a server and found that I was automatically invited to the server+18
So You Got BlackListed
Unfortunately I Cant Help Sorry
It Is Not Temporary
As I Remember There Was A One Time To UnBlackList On The Website (Not Sure)
Do Not Talk Arabic Here Its En-Support Go To #chat-ar Please
<@&675070424748654593> Hi, I wanted to set up an autoreply for a specific role, but even though I only enabled it for that role, it also seems to reply to other admins without that role.
Is there a reason why the goodbye does this? I have it to where it says goodbye and pings the user, and it works for like a day but then starts doing this.
Send screen shot to the response you added and the response setting
Just does the numbers
This Called User ID And Its Not ProBot Problem Its Usual Discord Problem Thank you.
Ugh discord and its issues 😭
Thank you tho
Any Time
On the server, blue is admin, but only me (club2) is Player
why is the bot offline in my server ?
- The trigger in the first image is e
- try disabling admin role
- Make Sure This Admin Dont Have Role Player(i see you both have the same name color)
Try reinviting it
Yes, that is the trigger I chose
If I disable the admin role, I lose the ability to select a single role as a target
We both have the same color because we are both admins. The other admin does not have the Player role (He's not in the Player category in the screenshot)
i did
- I see You Both Sent (Test) Not (e)
- Try Disabling All Other Roles Or Try Adding Another Response
@sage flint
Yes, the wildcard setting found an "e" in our sent message "Test" and so replied to both
I deleted the other trigger and created a new trigger, this time disabling the admin role. However it still replied to both of us admins.
Sorry For Being Late
- Try Again Now
I mean I did it again with the same "2" trigger, if that's what you meant?
do the response and wait a bit and try again
Or try removing the adminstrator permission from the admin role
Is the solution to take away admins from my server?
No try removing the adminstrator permission and try again if it work just reput adminstrator permission(it should work with no problems) if it didnt just reput it and then i dont know thw solution and wait for another supporter
Remove the administrator permissions from the Admin role on the server or remove the Admin role from the trigger on ProBot?
Remove adminstrator from admin role and try again
Okay, now it is only replying to the other guy (he is the owner)
I didn't change the trigger
This Matches With My Final Sollution
So My Last Solution Is Making ProBot Position At The Top Of The Roles(Dont Forget To Reput Adminstrator Permission)
When I put ProBot's role at the top of the roles, it still does it
(We have admin permission for the Admin role back)
Sadly I Dont Have Other Sollutions So Sorry As Im Not A Real Supporter So Wait For A Real Supporter.
Okay, thank you for trying! Do I just wait then, will they see my first message?
Yes If No One Will Send Messages After You
Should I send my question again or should I just wait?
Wait
Anyone know how to make the level change status
but it won't ping the memebers
I want them to know, but I don't want them to ping
*get pinged
🥳 Congratulations, (I want this to be the members name, but without a ping)
You're contributing to the server [oldLevel] to [level]. Keep it up, and you will achieve greatness to this faction!
isn’t it [userName]
Role ordering have nothing to auto responder, appreciate your help but please follow the channel rules and don’t reply users when you don’t know solution
Hello, users with administrator permissions and the server owner always can bypass trigger restrictions, so no matter what you will do admins and server owner always will be able to use it
Is it still offline?
Oh. So there's no way to set up an autorespond that won't apply to admins and server owner automatically?
Yes
[userName] or [user.username]
Got it. Thank you
Thank you
You’re welcome guys
Ok so im trying to get supporter role
Ye
Ok so I’m seeing that my issue wasn’t answered by an actual supporter of this discord
So uh
I guess I’ll re-ask lol
Is there a reason why the goodbye does this? I have it to where it says goodbye and pings the user, and it works for like a day but then starts doing this.
hello! im trying to set up ProBot for my server and I've added it and its on the member list but when I try to add things for it to do on the dashboard, it flicks between loading and like 2 frames of it saying the server needs setup (it doesnt, ive done all the setup) and eventually gives me an application error. is there a way around this? ive spam-clicked where the button is and gotten the window to pop up and ive authorised it to do a bunch of stuff but it just wont play ball. once i go onto the dashboard manually, the server isnt there
probot has been offline in my server for 2 days
i add probot to my server and its offline, in panel i dont have to change XDD
yeah ive got a similar issue
its on the server, doesnt do anything and i cant get to the panel to enable any functionality
<@&675070424748654593>
Probot daily is disabled.
Hey there! it does not seems like a problem, it appears like that because the user "who left" is not in any mutual servers with you, thats why you can't see his profile/mention.
Hi! Can you try clearing website cache and/or logging out from the dashboard and relogging in?
Can you kick the bot from the server and readd it again?
will i lose all my setting attached to it?
cause i use it for alot of stuff
even role rewards
I tried kicking it and i didn't lose the settings, and i'm not sure 100% about that
did that work
ill try it and let you know thank you
My friend had the same problem, he removed the bot from server settings > integrations and the bot automatically left the server and readd it and it worked with him, you can give it a try.
i can try, not sure how tho. not sure if these change anything. in image 2, its worth noting that i have Manage Server perms, ive checked
Not sure how to do that on firefox, if it didn't work for you you can wait for the actual support to assist you, sry 🙏
when is it gonna be back
They didn't say anything about it, i think there is a maintenance on it and it gonna be back asap
<@&675070424748654593>^
Daily bonus is now locked.
.-. hm
oh ok
👍 ,
<@&675070424748654593>
The daily reward disable.
How undisable
the problem for all not you only.
When it will be good
There is no specific time
Tysm
np , greet you
try again after 15min .
np , greet you
hi dear team iam blacklisted idk for what reason and till when please help i have server staff to shoutout and giveaway please my members are waiting for suprise
<@&675070424748654593>
talk with ( nocoment and r3d )
<@&424428808951824406> <@&675070424748654593>
I need your help with setting up a notification of a level increase on the server according to the levels set in advance.
Who can I contact for this issue?```
hi there, it seams i have been rate limited in the dashboard? how do i get this removed? <@&675070424748654593>
talk with ( nocoment and r3d )
try again after 15min
thankyou
what ur problem
ur wlc
2. tell me if this leveling system will work (screenshot 2)
check and tell me if it will be displayed as needed
yeah its done .
I will double-check one more function and if it doesn't work, I will come back in the evening (GTM +3 Kiev time) for help.
np , greet you
seDiscordRESTError [50035]: Invalid Form Body
embeds.0.description: This field is required
anyone
Screenshot please
try to delete embed and return it
No needed
oh
So you don’t need further help?
👍 ,
no thank u

Guys I have an important question
my account got disabled for discord thinking I'm under 13 , the account had some friends I can't find anymore is it really safe to send discord a pic of me with my ID?
Like at this point they have my location my number my email my full name and almost everything about me if I said something bad and someone reported me can that get me to jail ??
this keeps showing up, idk if the problems been solved or not but i need help with it
@sage flint can i become Supporter?
We're not looking for more support members at the moment
is the bot online on your server?
its not in my server
Yay
Please keep this channel only for @stone cloud related questions
ive been trying to set it up for a while
Is the bot online on the server which this issue appears?
no
Ok, please give me the server ID
how do i do that?
@sage flint i see that most of the time no one responds at support channels especially support-en
So
Go to your settings
advanced
enbaled developer mode
right click on the server
click Copy server ID
sent it in dms
Alright thanks
Hey guys, if been having a problem for some time now i wonder if you guys can help me.
Im not able to see any of my warns on my ProBot Dashbaord log. Aswell as having allot of Unknown users in the general logs
@sage flint you dont need more support wakey wakey(not gonna do it again im depressed)
Hello, use /warnings to check user's warns. I'll investigate this problem
I am getting something while daily
daily is disabled
Please use /vote command
I vote but does not get credits
no specific time
K
Hello, I kinda need help with something, I am trying to edit an Embed Message but I keep getting this error
DiscordRESTError [50035]: Invalid Form Body
embeds.0.description: This field is required
Hello, switch to the embed mode, add something in the description field (it can be just some random stuff), switch it back to the normal message mode and save it
Hello Blacku thanks for the promt answer, now it gave me a different error
oh wait, it gave me an error but it actually edited the message
A little strange, but if it works, it's good
thanks for the help <3
My pleasure 
its multipurpose bot
you can learn more about the bot on - https://probot.io/
Oh yes ty but i have read everything and didnt understant what is self-assignable roles and auto mod
Can you explain them to me?
Self-assignable roles are simply roles that users can assign to themselves by clicking on buttons/selecting reactions, you can find detailed information about that here - https://probot.io/features/self-assignable-role and here's instruction how to set-up self roles - https://docs.probot.io/docs/modules/self-assignable-roles
Automod is basically automatic moderation, you can set rules that will automatically be enforced by the bot, for example you can set a rule for discord invites with a mute punishment, and when someone sends an invite, the message will be deleted and the user will be muted. Here's instruction how to set-up automod - https://docs.probot.io/docs/modules/automod
Oh thanks
What does wildcard do?
hello, someone tried to link a post from one channel to another in my server and got this message
This content is blocked by this server. From server moderators: "This message was prevented by a AutoMod rule created by Probot."
how would I fix this?
Hey, add https://discord.com/channels/ as whitelisted link
how would I do that? I actually don't even have links enabled on automod
but you have enabled discord invites i guess, this rule have no option to add whitelisted link on the dashboard. So you need to go to your server settings
safety setup
automod
antiinvite rule created by ProBot
add https://discord.com/channels/* in allowed phrases field
Hello! I have a question.
Is there a ranking to see wich person has the highest level?
Like as a command
/top
Tnx
1. what syntax should be used for role marking
2. is there a /command (hidden) to display this notification ?```
There is no variable to display reward role and there is no command to display the notification as well
daily is disabled
disabled for everyone, not just you.
Is anyone that is actual support team around? Sorry to ask but my question keeps getting answered by someone who isn’t actually a part of the support team
And I’d better trust them and their answer than someone else
<@&675070424748654593>
hi hi, how may i help you?
Hello! So, basically my issue is this
I put it where it pings the user when they leave
And it works for like a day
But then does this
I’ve gotten two different answers as to why it does this and I just rather someone who actually knows answer lol
automatically when a member leave your server, his ping it shows like that, try using this variable :
[userName]
instead of :
[user]
Yea I switched back to that even tho I wish the actual ping part would work so it would be easier to identify who it was but okie thank you ☺️
Sorry. Accidentally posted
my pleasure
nw!
Hello, i am admin in 2 servers, my probot appears offline in 1 but online in the other
anyone can help please?
it apparently disabled for everyone
ban commands also not working right?
i dont kno
@sage flint
Hey everyone, could someome tell me where on the dashboard i can modifiy this? i want to whitelist some users so they don't get this warning when posting links.
<@&336913504051265537> can anyone tell me how to upload an image to an embed i'm making???
or why it's not letting me add one
@herecan anyone tell me why i cant upload an image to an embed?
fml
why can't i add bot to my server?
How much big it is?
We noticed that you are a premium user, for faster response go to #premium-support
what is the size limit?
If its for logo, try everything under 1mb:)
We noticed that you are a premium user, for faster response go to #premium-support
How can i fix a problem whenever i go to my profile to setup the bot to my server it says that it requires setup. I click Continue to Discord and log in. Then it just goes in a loop never letting me setup my bot
i re-added the bot, it showed me the dashboard for a second then kicked me back to the thing where it says it requires setup
and it again loops over and over again
The bot keeps warning users for spam even when they haven’t said anything in the discord in over 24hrs
Is this a bug or anything?
hi! How to put emoji or ping roles in embed message?
Basically for emojis type :emjoiname:
And for the roles <@role_id>
Ye it is
for emojis didn't work for me
how do branch out roles in probot ?
like for example if a person chooses A he will follow only A to Z and if 1 he will only follow 1 to 100
is it like a premium feature or something ?
<@&675070424748654593>
Hey I need some help, for some reason the embed won't turn into a reaction role?
Yes all have titles + role given thingy.
And yes I've clicked save
<@&675070424748654593>
How many XPs are required for level 1 and 2?
is this problem still occurs?
disable and re-enable the spam rule in automod
for the emojis you need to provide it like this !animated_pro
To get this simply put \ symbol before the emoji, send it on some channel on your server, copy the result and past into bot message
for the roles ping, copy role ID and provide it like this <@&id> example <@&424428808951824406>
I don't get it, could you explain it more?
Hello, there is few possible solutions
- wait, bot should add all reactions by itself
- add one more reaction role, save it and remove it
- add reactions manually
For example there are two roles summoner and warrior and summoner levels up to magician to wizard and warrior to barbarian to beserker
So when a person chooses summoner they should go to only wizard
103 xp is needed to jumo from level 1 to level 2. You can easly check it using /rank command
You can't
Not possible
Oh so branching tree is not possible
It shows this
you just have no level yet. Be active to gain some exp or give it to yourself via command if its your server
the only thing you can do is just close dms with the bot
ok thx
Bro plz help me
I need help
Is anyone here?
@everyone
Why happened this
It says profile.png download
And How can i earn Credits?
Why does the site not load?
probot is already join in sever and online how fix?
"this server requires set up" it was literally working 20 minutes ago
yeah same
the bot was offline before so it prob broke something
it works fine for my other servers, jut this one
gonna come back?
<@&675070424748654593> please assist
i cant access my server's dashboard because it just says "this server requires setup" and even when i click it and do all the things it just goes back to saying that
same problem here
<@&675070424748654593>
im having exactly the same issue
Same issue
What happened to my bot i had premium! Same issue! Please help
Bot kinda dead
indeed and i was using it to handle all my roles as a DoorBot when people joined
I wanted to add my lanes
for gaming, but unfortunately bot is dead
@dense scroll
,
Since how long
2h maybe
Alright hope it's fixed soon
They'll fix it i guess
Okey so it's a global issue thought It was only for me
The strange is.. Only in one server i have this issue
Others two where i am head admin, it loading the dashboard
Idk
Thanks for the clarification
U wlc

you are now #2342123 lol
it'd be nice if anyone from support was active lol
i only joined this server to get help and there is no help
<@&675070424748654593>
Spamming wont get their attention @neon wing
I'm not spamming
yes me same
almost all of us do
yeah
i saw discohook utils had some issues too but came here to check it out
bot is pingable so maybe its a discord side problem
I've tried that twice
Try changing the name of any room on the server
Not working
also not working
Hmm , wait Support
<@&675070424748654593> cant open dashboard
No one can
Hi
Is it just me or are members from other servers who use this bot, having messages with links being deleted?
Hopefully the issue with Probot showing Offline gets resolved soon.
the bot is offline
in my server
someone send me the invite link
and i invite it
its been 1 hour and its offline
<@&675070424748654593>
is there any issues ?
not workinf
The dashboard is broken
@cyan flare
I love that no one reads chat above to check if someone else had the same issue with the last 10 minutes lmao
Is the probot offline?
We noticed that you are a premium user, for faster response go to #premium-support
Yeah ,me
general bug, waiting for dev
Its fixed ig
fixed now
well, it doesnt show the "needs setup" anymore but the daily claims and even sending embed messages are still not working/unresponsive
Embed works for me
I can create one but it wont send a message in the channel.
I'll try again.
I can assist
its resolved
Finally xd
Luckies
We noticed that you are a premium user, for faster response go to #premium-support
my dashboard is still down lol
Lul
WTF!
@crude estuary
Man?
I can’t collect my daily credits
Daily rewards has an error and it's shut down for a while
There is no other way now lol
No lol
hey i have gotten premuim 1 when i add the prime bot my logs dont work?
bots/site isnt working right for most people @hollow frigate
<@&675070424748654593> Why isnt my probot premium working?
12hrs later
Does anyone know how to make it so probot dms a member if they get banned from my server? I can't seem to find it
We noticed that you are a premium user, for faster response go to #premium-support
Read rules no beg for credit
any support here?
<@&675070424748654593>
how do i get API token - key from probot ?
that is not a public information for user to have
the message you sent with probot
you will need to send one first before able to select it from there
then how that kind of bots work without using Probot api ?
our bot don't have this feature, as it will try to ban/kick before able to send anything to user. and developers don't really want to change this
that's just custom command created with a completely custom bot, which has no connection to our bot
i know but the bot give automaticlly the role when i send credits to the user they want
using probot credits
your subscription has expired as I could see
it just tracks whatever being sent to chat and by who, not really anything connected to our bot
can you make sure the prime bot has permission to the logging channels?
Bummer, because we wanted it to send a DM stating they been banned and they could appeal it on our website
We noticed that you are a premium user, for faster response go to #premium-support
Thank you for the response Lurker!
@native geyser i need you when you come ping me
you don't mention nor dm staffs unless being told to
you can tell us what you need help with here
i need a admin
I don't see a reason to contact an admin
yea you might have been blacklisted by our api, therefore none of us can really help you
Why?
you can still wait for it to be expired however, but there's no information about the duratino
the reason is not being clearly specified other than being performed by our api
and they can not help you
🤔
I also wish you can understand
Why?
.
I want know the reason
.
contacting anyone will gives you the same reasponse, and we can not really do anything, nor being able to know the exact reason
Ruru can know
I know
but it will just be the same
I faced the same problem and she solved it
I know, and that happened countless times before
admins are not actually supposed to respond to you unless being told to but if you can wait, just wait
Ok I well wait
Hi. how can i clear everyone's xp. i mean like everyone in my server is level 1.
<@&675070424748654593>
/reset target: @everyone
thaks a lot 
hey, is no longer a thing in Probot, use slash command or alias
there’s a maintenance, be patient!
<@&675070424748654593>
Hello! Need help urgently.
Probot automod literally times people out for sending a channel link. [like this https://discord.com/channels/224308865427046402/573053418017521664]
What do I do!
so basically this whole feature is beyond useless
<@&675070424748654593>
This doesn't seem to help either.
You provided it wrong, add * at the end of the link
So it will look like this https://discord.com/channels/*
But are links like amazon blocked right now?
It still happens
All other links then discord.com/channels will be blocked
How would I make it so only specific links will be blocked
Because I only really wanna block 18+ links
Instead of links spam rule use bad words and enter each link as blocked word
Alright I'll do that then
So what is the ''links'' tab really for then?
Okay, getting annoyed now.
I've disabled the links spam.
Why is it still doing it
Disable it manually from server settings
I've added the links like this
To block all kind of kinks
I just did this
and it still does it
I'ts literally gone
Invites rule can also block this, because invite link and channel are both discord links
Add the same thing as before but to invites rule
https://discord.com/channels/*
There, finally works thanks
the subscription doesnt auto renew? I thought that it auto renewed
Now it's blocking message links T_T.
yk these.
How do I fix that T_T
<@&675070424748654593>
If you add it properly it should be blocked, channel and message links are same
ah, thanks
How long will this "maintenance" last? The last time I was able to claim was on 21/03/2024
Disabled indefinitely
Do Subscriptions normally auto renew?
Thnx for the reply.
Maybe announce that somewhere?
<@&675070424748654593> ^
daily is disabled
Thought its maintenance
Nope, we turned it off intentionally
Oh ok good idea fr
But it still works for some people
i cant add image to my welcome msg it says Error try again later
What do i do
It below 3mb
1mb is limit
alr
guys I need help so bad
I’m trying to assign a role to an emoji for the self assignment roles and for some reason the roles aren’t coming up
:’)
not sure what im doing wrong
<@&675070424748654593>
<@&675070424748654593> ^
i already pinged them, i don't think u should have pinged them again
The Daily bonus Credit Is Locked now
I binged them because to help , to help u should ping support after no reply for 3 minutes, and wait 5 minutes to help
i see, ty
for how long or why?
There is no specific time ، Locked Because of scripts .
Welcome 
well that sucks, ty again tho lol
nah I'm good, maybe let me know when it's back again if possible?
Ok , I think it Will be published in #status
alright thanks
Anything else ?
nah thanks

hi. I’m trying to assign a role to an emoji for the self assignment roles and for some reason the roles aren’t coming up when I go to add them to the emojis <@&675070424748654593>
!roles
I can't see my server roles in the dashboard
1 - Go to your server settings.
2 - Next, drag the probot's role above all other roles.
3 - Finally, refresh the page and you're done!
Welcome 
#chat-en please 🙏🏼
I Just Recived 285k From A Friend But It Didnt Go To My Balance
Heyo! did you tried form another browser
may i see your https://probot.io/transactions
Sure!
No i didn't
may you take the screenshot from another browser or your desktop please
the full page
try using another browser
Hi
when a mod times someone out, is there a way to see WHICH mod timed the person out through logs?
<@&675070424748654593>
Like, how do I see which mod used the bot.
I recived them it always take couble of mins
available only in premium
.
<@&675070424748654593> ok one last time trying to ask... Do subscriptions auto renew.. wanting to know before i diamond purchase again...
as long as money is in the account, yes, believe so
ty but i need a definite answer
👍🏼
Nice reply speed bro
my pleasure
if you subscribed as premium member you can renew it manually
My Time
i thought something like that would be possible but it just had to have expired but shows nothing in my billing history.. thats why i am kind of lost.. i thought it was auto renewing also
how to get server avatar ?
need anything else let me know
</server:1> click on the avatar on the right top corner
yw
ok maybe i didnt quite word that right.. Any idea why its not showing my previous subscription on the website.. so that way i could auto renew?
do you have any receipt about that?
@livid hearth
from that thread
above
simply you can re-new it manually. that’s it, because you subscription ended
i understand that but on the site when i login, it shows nothing about my subscription previous,.. @livid hearth
at most the subscription had to have ended just a few weeks ago..
I got blocked by probot while trying to create a server and it says I have to email the creators of the bot. I'm really unsure of how to get this resolved.
<@&675070424748654593>
Hello, im having this error for some days, what should i do?
Hello! Could someone help me with a question?
How do I remove people that have left the server from the top list in ranks?
<@&675070424748654593> ^
talk to @crude estuary
I don't have a solution so wait for official support
can i select which roles you can give or remove from the list of all roles? example i have 30 roles i want you can give or remove only 10 of them!
I thought that in enable I had to put those that I wanted to give or remove not those that could use the command
<@&675070424748654593>
هلا
What should I do if this appears after the Captcha?
/reset type:Text OR voice target:@belsfaith
hey, sadly not possible for now!
temporary disabled
I have a problem with the configuration website. I was blocked for an unknown reason.
hey, may you try from another browser
Heyo! maybe your subscription has been claimed by another user, try buying a new subscription, that’s the only solution
Ow, okay
Is it possible that an embed can be sent in a Forum post?
Maintenance
Daily rewards are disabled
I assume that's likely because webhooks can't be setup for them? Thanks for the response 🙂
hello, i cannot find my server when i'm trying to add bot to it
try now
THANK YOU
my pleasure 💖
Hi! The bot is not responding on some servers. I tried on several servers, but it didn't respond on three out of ten servers
i need to make some changes in the dashboard from a specific server (screenshot left shows we've been using probot for quite some time now) but on the website i get an error (screenshot right)
<@&675070424748654593>
The bot was online, check if it’s already online on your server, if so try again accessing dashboard
bot is online (as it shows in the screenshot above) but no access to the dashboard
Try ramming any channel in your server, or log out and log in back to the dashboard
still no access to dashboard
It doesnt even show their @ tho just numbers
i have access again, so hopefully you as well
Me too, see it sorted itself thanks
use the user ID instead
It doesnt work
provide some screenshots please
Oh. Thank you
i need help right now
in none of my channels /lock is working
and people are goign a lil crzy
please for the love of god someone help me fix it
<@&675070424748654593>
You have messed up permissions, set the SendMessages permission for every role to neutral
alr thanks