#support-en
1 messages · Page 150 of 1
just wanna know why probot is offline in my server but online anywhere else
can someone help ?
Make sure bot has administrative permission and can access your channel
Not at this time
he does
Do not ping support members
Known issue, reported to the devs
Known issue, reported to the devs
Known issue, no solution at the moment
Known issue, no solution at the moment
Known issue, no solution at the moment
Known issue, no solution at the moment
Hi, @mortal summit! Hope you're doing great. I was wondering if you could help me out. We had the premium service with you guys, however, we forgot to renew it and now I'm trying to, but I'm not able to work through it. I get this message (please see attached image) and work through the process but I end up being redirected to the beginning. Any idea how can I solve this?
We want to renew the premium service BTW
Thank you, how can we turn off the usage of commands in the tickets?
is there a reason why i have been API blacklisted?
the twitch module keeps saying "try again later" everytime i try and click save. Can anyone help?
My server statistics aren’t showing 24/7, instead, they’re showing since the time Probot has been in the server (2 months now). I’d like to get daily statistics again so I have more accurate data
probot been down for like 24 hours
is that the same everyone?
I keep getting this whenever I go to the website. I do not understand why this is happening as I only use the website as it's intended purpose, to use the bot on my server. I would like to use the website because I need to change some stuff and right now I can't this has been a thing for a while and I am hoping this can be resolved shortly. Thanks.
I got this when trying to claim the rewards
i am stuck here and when i add the bot to the disocrd nothing happens to the web
and the bot is offline
Hello i have a question i am buying probot premium for my server and now is off does is all system for other server got offline or what can someone reply me ? 😊 @jagged tinsel
Same happened with me
I can't vote, or even Take the Daily rewards. !!
send a screen
yes , all of premium offline
<@&675070381861634048> <@&675070424748654593> hello premium bot is down pls communicate promptly with your paying customers
I'm also having issues with the premium bot. It's offline and I'm unable to do my premium options for my server.
We noticed that you are a premium user, for faster response go to #premium-support
can you try with kicking the bot out of your server (if it is in there) and invite the bot in again? none of the settings you've made will be reset during this process
you can disable command usage in certain channels/categories(?) by adding them as disabled channels in each command's setting from the dashboard, or you can also do so from your server integration settings
the reason is by api and there's no more information being provided more than that, so there's nothing more we can get or do with it
known issue. developers are trying to work with twitch
the bot does not actually store much data, so it will only show up any new data it has collected, therefore there's no way to make the bot also show the datas from the time before it got added
it could be back up now but can not make sure
there's plenty of search engines to use out there, use them instead
you may not try to reconnect to the site when getting rate limited. attempt to access the site after about 15 minutes or more
daily reward has been temporary disabled
I don't really know if you have already bought any subscription or not, as it doesn't seem like you have
daily reward has been temporary disabled
vote reward has been disabled for a while now
daily reward has been temporary disabled
daily reward has been temporary disabled
credits usage for premium purchasing has been disabled temporary
we know and as stated in #status, this is an ongoing issue between us and discord and there's no estimated time on when it will be resolved
also avoid mentioning other support roles in this channel, they don't bother checking channels that they are not responsible for
kicking and adding the bot does not work... 😉
We noticed that you are a premium user, for faster response go to #premium-support
...honestly, this issue is ongoing since months and the communication in status is misleading, by accident or on purpose...
It would be great if you guys take a more open path of communication and take some time to get this issue fixed without dooming your customes to jump into the support process and kick / re-invite queue every single time...
So i just bought premium and invited the bot to my server, its showing as offline and the dashboard is asking my to buy premium when i click on my server on the left side?
We noticed that you are a premium user, for faster response go to #premium-support
#support-en message (its still occuring since this message)
Does this bot have issues like this offten..?
every bot has issues. Devs are working on it
looks like it´s affecting the personalize pro bot instance only, and no, not every bot have this often issues for payed premium features...
We noticed that you are a premium user, for faster response go to #premium-support
Very much so
is there a way to disable pinging for a specify roles ? (using probot)
Fr okay thank you ❣️
We are aware of premium bots going offline, we're working on a fix, apologies and thanks for your patience.
https://probot.io/dashboard Select your server, go to embed messages module to create and send embed messages for the reaction roles to where you want. Then go to reaction role module to setup the feature on the sent embed messages
Hello, I no longer use probot. I have removed the bot from my server however probot support keeps posting in my server, how do I remove probot support when the bot has already been removed?
Can you send a screenshot?
Thank you
Go to the channel settings, then Integrations, then Channels, and click on Unfollow.
Thank you so much, I thought I looked everywhere, I guess I did not look as thoroughly as I thought I did.
My pleasure
.
Follow the rules outlined in the channel description when helping other users
!rr
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
My bad.
Remove ProBot webhooks in channel integrations
. Next time
Ik
hi i cant claim my daily reward
Still not loading.
Known issue, no solution?
<@&675070424748654593>
Why i can't claim my daily rewards??
The daily reward has stopped.
Did you add a response?
Temporarily disabled
Temporarily disabled
what i need to do?
Bro i want help
@mortal summit
@silent tartan
there is a problem with temporary channels
even if people left they don't auto-delete
i have same prob on 4 server i manage
Known issue, it has been reported to the developers, no solution at the moment
Fill all required fields of the embed
Do not ping support members
Do not ping support members
Make sure bot has administrative permission
he have it, on every server, until some days ago was everything fine
now i need to delete temporary channels manually
I've reported the issue to the developers
ty
what is this?
Hey i can't take the daily
Why
You are support
Because you want take months to open that
3 month or 2 i think because iam not support
هو انت بتكلم عربي
@scenic willow
اوك
أنا مصري
<@&675070424748654593>
@scenic willow@fierce talon #chat-ar
daily credits has been temporary disabled
Ok
Good luck
Follow the guidelines in the channel description
Why was I blacklisted?
Sir am have permission and help my friend at server and he buy the bot premium on his account at probot website monthly is now with me ! Mean you say i ask him to rejoin the bot again and will be fix ?
Oh that’s not what I meant. I meant like, they don’t reset daily like they used to and the graphs don’t show anything. This image isn’t data in the last 24 hours, this is data since the bot joined
API blacklist, it cannot be removed manually
Didn’t reply to the message I needed to
Can you please clarify your problem?
My friend buy it probot premium and join it to our server as gift for us and now is bot going offline is nearly 12 hours like that i want to help me how can fix it ?
Does i say to him left the bot at server and join again it will be fix or not ?
If you do not have any support requests, please go to the chat channel
I've reported the issue to the developers
Sick thanks
Please read #status, this is a known issue. The developers are working on it, please be patient and wait, you don't have to do anything
Okey thank for help 👍🏻 understand
Hi there, I use the bot, especially for the level system, used to use it for voice as well as text but now I only use it for voice levels. So I've disabled any level gain in any written channel. However, the role upgrade at each vocal level is not activated (Example: a person goes to level 26, the bot doesn't activate the role). Could you tell me what I could do to avoid having to add the role manually by looking at my members' xp?
What's my blacklist?
Hey, bot synchronize reward roles only when you gaining text exp, even if rewards are only for voice level. So your users have to send at lease one text message after getting required voice level just to receive the reward role
he has already answered you about your blacklist
Hey guys, after new members login into my server, geting verified through another bot they are not able to type the /rank command to see their rank or the leaderboard. I think I set up every rank right so they should be able to do but still they dont D:
I also tried to add the role in the server integrations in discord probot for the rank command extra
Oh okay thank's
Why can't you remove it?
i need step by step to create self assignable roles i have no clue
<@&675070424748654593>
Hey, bot replies with no permission message or they can't even see /rank?
I cant see the rank from that specific bot, and if I click on the bot to type it in via the little dashboard and use it is says no permission
im still clueless :')
So the problem is in your server permissions. Go to the server settings
integrations
ProBot
/rank
and make sure that the Verified Member role has overwrite to be enabled or or leave the overrides completely empty
Also check your channel permission settings, the Use Application Commands permission should be enabled for your role
At which step of the configuration do you have a problem?
like i dont even know how to start
Because this is automatic blacklist which cannot be removed. It will expire someday
very start of self assignable roles
- https://probot.io/dashboard log in
- Choose your server from the left side bar
- Go to the
Embedsmodule
- Click
Create an Embedbutton - Customize your message as you want. Detailed tutorial
- When you done click
Send New Messagebutton and choose on which channel you want to send your message
- Go to Self Assignable Roles module
- Click
Add Messagebutton - Choose your embed you just made
- Choose your message you just sent
- Add buttons/reactions and assign roles to them
so you didn't read the documentation i sent you, because you should start form Embed Messages 
Hi
dyslexic
So maybe tell what information
what now :/
They told me that you cannot sell a card for your local currency
that's true. Selling/buying anything using credits is illegal
But I am selling it in exchange for recharging my balance for the SIM card
i think i got it
That's illegal as i said
Okk
i might not tho
hm?
yea this is not making sense to me
on which setp you stucked now?
This is your messaged under which will be the self-assignable roles. You can type there whatever you want, i suggest to do something like table showing what emoji give what role, for example
🔴 - @Red
- @Pink
⚫ - @Black
etc
OH now it makes sense i hope
Yoo i’ve got a problem with my daily salary i cant take it tells me to contact the support
same
All Systems Operational.
thx, that was not the problem but it took me to the channel, and they were private channel with some restricrtions, I enabled application commands there for all users, now it works 😄
good idea
It will end 24h
No
What do ido
It will be closed forever
No, but i can't give you specific duration when it will expire
Make sure that ProBot have Manage Roles permissions as well as it's role is on the top of your role list in the server settings
@sage flint hi?
Stop pinging me and be patient
I see, please be patient
Thanks for the service
So you got API blacklist, which cannot be removed, sorry
But why??? I didn't do anything
I can't tell you a specific reason because this blacklist was given by the system automatically
<@&675070424748654593> Hi, can't claim Probot credits, why is this?
<@&675070424748654593>
<@&675070424748654593>
@tough parrot@split thunder Daily rewards are temporary disabled
k
i have this for days
ahh oke got the same for days now
No, it is temporary
I don't know, each blacklist can have its own duration. Your bl has been given automatically by the system, so i can't check its duration
Oka thank you
Whats the probot webside?
What do ido
already replied to you before - #support-en message
daily is disabled
I made sure and it still doing that
What about role position?
Where can I see it?
i am unable to upload photos to the embed. Whenever I try, I encounter an error 404.
server settings > roles
ProBot ✨ role should be on the top
whats the photo size?
That’s the dimensions, I’m asking about size like in kb or mb
oh mb
roles settings doesnt matter, just reorder it so the ProBot role is on the top
compress it a little, 1MB is limit
d
@sage flint I don't get it
I have 0.01 more bytes, I'm so lucky! Wow.
I have to make the bot on top?
Yes, the bot role must to be above other roles, like so:
Thank you for your help. Your support is much better than the AR support. They always blame the bot, claim it's off, and never have any fast solutions.
I have like 17 roles I can't do all that
Im glad i could help. Have a nice day/evening!
Sir, you just need to move one role, the bot role on the top
thats all
u2
On PC just drag it, on mobile click reorder button and then drag it
Thank you so much for help
No problem
That’s not possible
- <@&675070424748654593>
one month after account creation
is there a way probot could send twitch stream notifications into channels?
<@&675070424748654593>
Yes, but it is not available right now
oh ok ty!
<@&675070424748654593> When I try to get my daily reward it appears this:
daily rewards are disabled and you don't need to ping support twice
Me too
Ok ty, and you know when there are enabled again?
So I will lose my Daily streak in each momen it is "Disable"
.
what happen to the daily credit??
hello
is this the place where i can ask or is there another channel
i have this problem where some people get to level up but and there's people like this who are stuck on level 0 and it says max
how can i fix this
we tried leaving and rejoining
resetting role
advancing level by command but it's always stuck
help
@cyan flare sorry for the tag but idk who should i tag or ask
how do i apply for staff
We don't have estimated time yet
We're not looking for more staff members at the moment
temporary disabled
wait for about 15 minutes and try again
set his xp so some value
or just let him gain exp by sending messages
this is literaly the problem it's stuck even if he do send messages
Hello team , i have an issue i can not use credit command and can not receive and send to anyone does i got blacklisted or by a mistake check my account as soon Please
Regards, @near canopy
Anyone know if its possible to save my settings as a template to use for another server w/ probot?
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593>
Hello
Is there a way to set bot autodelete it's own messages in "embed messages" or "self-assigned roles" ?
I saw 1-2 years ago messages saying there are options for it.. but didn't find, maybe changed or removed..
<@&675070424748654593>
Hi I got this message while claiming. Thx
That function is temporarily disabled.
Ok thx! Have a nice day bro
Np. You too!
You can't
I don't think that option is still available if it ever existed.
not possible at this time
Daily rewards are temporarily disabled
Thanks
You have been API blacklisted
My English isn't good, so I use a translator, but the problem persists no matter what you do. I've also used other showers
Daily rewards are temporarily disabled
👍
Hello
How may we help you?
/setxp
Can anyone from the support help me with this or dm me how to fix it
Daily rewards are temporary disabled
I can claim this reward now
It keep showing "error contact support"
Is it a temporary shutdown or what?
Please help me with this
Since 2 days i got this! Captcha seems to make problems... 🤷🏻♂️
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593>
Daily rewards are temporary disabled
Daily rewards are temporary disabled
Daily rewards are temporary disabled
Alright thanks! 😉
Someone sent hack links in this channel <@&675070424748654593>
There is no specific time
Yw
For the XP system in servers, how does it work exactly? Do you get more XP by just spamming random stuff, or do you get more XP for the more words/letters you type?
You get XP for sending messages and being in voice chat, but for text there is a cooldown
Probot is showing offline in my server, what can I do?
Hey , Try to kick and reinvite bot to your server
What does Vip protection do .
how do i play music
<@&675070424748654593>
Good afternoon.
I was making some commands to my server and for some reason I can't create any more responses.
Maybe it's because there is some limit, but I didn't find anything about it and it didn't stop at a round number either, so I'd like to know if it's something unusual and if/how I can solve it.
We've stopped the music system read this: #announcements message
how do i get my bot token
<@&675070424748654593>
Daily rewards? They are temporary disabled
From the developer portal > your bot > bot section
What is the issue here?
<@&675070424748654593>
Where do you find your bot id?
We noticed that you are a premium user, for faster response go to #premium-support
You have been API blacklisted, it cannot be manually removed at this time
nothing cuz the Daily rewards are temporary disabled
Is this blacklist or what /
@glossy karma
@restive plover
hmm , There is a friend of mine telling me that it is working and not disabled ? Is it disabled in my country or what ,
@restive plover

Sorry, but you will have to wait for it to be fixed..
hmm Let me check
bro, there are friends of mine who say it works. I want a solution
This situation is from two days ago
I think it works for some and not for everyone. You should wait until the problem is solved.
No, my friend. There are complaints in all the channels in this server. This is a general problem, but there is a defect in different countries : )
Just like i said.
i got back listed and i dont now why
Pls, send the problem to developers
I got you, it has been reported to the developers, but like i said no solution at the moment
,,,,
You can move to the #support-ar They will keep help you there.
i can speak eng
i can speak eng
ty , For your effort
في مشكلة عندي
can you help me
Move too the #support-ar please
hello i try to make self assignable roles but when i do toggle probot remove role but he don't add it to the members any solutions ?
Yw ^^
i try to speak english because there is no support arabic now
so I have a lil problem, in my server probot doesn't give anyone any xp anymore and idk what to do to fix it
<@&675070424748654593>
Daily rewards are temporary disabled
Ok bro thanks
Np
Hello.
i been having a situation with Probot leveling system for a while.
Its been happening that roles dont remove after a higher up is given and i wanted to know if maybe something i had set up wrong or what may be happening.
I believe rn the issue is with the level 60 only.
please @ me if anyone can help me
Bot is not sending welcome images in chat on join
Has all perms, and it is setup properly
I can't get my daily. Every time I try it keeps telling me to contact support.
<@&675070424748654593>
Daily reward is temporary disabled
Aww okay. Thank you
Send me a screenshot of your welcomer config
No problem
Hello, only the reward “level 60” is not being removed?
@sage flint
Try to uploading the welcome image instead of using Imgur link
@sage flint It fails
Image size is too big probably, compress it to 1MB max
Things that should be on the page you're uploading it to for 500, Lewis
@sage flint What if it's only 162 KB
hello
i need help
wanna ask about the auto responder
isit possible to make like percentage?
for example i would like to make 1 respond to have like 5% appear rate
isit possible?
<@&675070424748654593>
cuz its so difficult to edit 1 by 1 especially when i have like 500 of it
How to make the under embed button
Hi
I already did that but nothing changed
@native geyser
Hi
I can't receive credits
<@&675070424748654593>
Hello my acc have 30 days why I can’t give credits?
28
Daily reward is temporary disabled
?
Bro how?
Wait two days
Alr
How did you opened this
can anything be done if a scam server is using probot?
<@&675070424748654593>
The best option would be to report that server directly to Discord.
yeah I've done that multiple times but discord reports barely do anything
Hello, yes. even if i remove it manually (the role) it will come back
it appens to all the members in the server
could it be becaue the levles higher from 60 have voice chat level requirements? but still doesnt make much sense since it should remove it when you get the higher one..
Hi
I get black listed and i dont now why can someone help me
<@&675070424748654593>
<@&736680633518129243> <@&675070424748654593>
Been waiting for 10 hours on a reply, if anyone wants to fix the bot.
Its not operator error, it's an issue with the bot.
<@&675070424748654593> what is a starboard? where can see a tutorial ?
It cannot be manually removed at this time, sorry
What's your issue?
Then wat should i do
Wait to be unblocked/able to appeal.
My issue
@brave topaz
The bot itself is malfunctioning, and i guess nobody want's to fix it.
Was gonna buy prem but it's looking like mee6 is a better option now.
I too have been having that issue the last couple of days.
25/3 was the last day it worked.
We disabled the daily rewards temporarily
What things aren't working?
Aha, then perhaps the page should say that, instead of failing with an error.
Hello, im trying to set up stream announcement in a buddies server. I go into the probot dashboard and set up the message and everything, but it wont let me save changes and add it. can anyone provide insight? Thanks!
<@&675070424748654593>
I was trying to set up roles in my new server, and now I cannot access the website?
That section is under development, sorry.
You have been blocked by Cloudflare, probably due to refreshing the page multiple times. I recommend simply waiting an hour without accessing the page.
I'm having an issue with the self-assignable roles feature. This wasn't an issue earlier last night, however. Is this on the bot's end or is there something I can do to fix it on my end?
Please check whether the bot is online in your server or not
If it's not online: it's a known issue which has been reported to the developers
It does appear as online
You must also send a welcome message alongside the welcome image
Read the #573048353458356234! it is not allowed to talk about other bots
@mortal summit did you even look at the photo I attacked before popping off that message?
Attached*
??
I think there should be a lot more to unpack and care about in that statement, but clearly I can see where the priority lies.
Check whether the bot has the permission to send messages in the channel
If it does, then you may be encountering a known error with the uploading of images, which has already been reported to the development team
The bot is an admin, and has all default perms it requests when being added.
Both uploading and using Imgur both did not work, this is not the issue.
I'm only a support member, I didn't write those rules
In this case you've encountered a known issue, which has already been reported to the development team
Oh okay, so in the last 6 months of development they’ve done nothing but break things and it’s known, but instead of offering support you entail me to not speak of better options.
.
@mortal summit I’m going to go with a better bot. I truly hope others realize how trash of an experience this is and it drives you guys to do better.
Start to finish this experience from end use, support, and utility has been quite a pathetic flop.
Do you offer support emotionally? Because “we know about it” isn’t really end user support.
Especially when “we know” took 14 hours and two support members to get to
Completely pathetic all around.
God you are an obnoxious one. Ofc the moderation bot team doesn't want you to talk about a different moderation bot in their discord. Stop taking it out on the dude trying to help folks identify issues.
On the other hand, I believe my bot has the highest permissions possible, and the self-assigned roles were working earlier. If it's just a bot issue I'm cool with waiting for a fix but I would like to figure it out just so i know i didn't screw something up on my end.
We offer support professionally and we respect your bot choice, you will find better bots than us however it’s a competitive platform out here as for bots and every bot is growing including us, so good luck with your choice and thanks for the notes, we’ll improve what made you as a user unsatisfied and we hope to give you a better experience next time.
<@&675070424748654593> my account is blacklisted for some reason, it was like that since two months. plz help.
I will make a report to the development team.
Thank you! <3
We noticed that you are a premium user, for faster response go to #premium-support
I got the premium bot, and it seems to be working with this one. So this perhaps is just an issue with the free-to-use version!
Please explain more about how the server is using/misusing ProBot's functions.
hi. wen i klick on claim daily reward they say error what i need to do
Daily rewards are temporarily disabled
You are API blacklisted, which cannot be removed at this time.
ok but How long
Unfortunately it has not been specified, only that it is temporary
Yo i need help i Tried to invite the bot to my Server . It doesn't work and told me im blocked
Please provide more information or a screenshot
Please go to the website directly to invite the bot: https://ProBot.io
Thanks it works
...
Daily reward is temporarily disabled
I can’t find where I can give permission to someone else to set up bot on my server? Anyone help?
please <@&675070424748654593> <@&675070381861634048> can you stabilize your premium bots?
your uptime gotta be below 70% at this point
customized name gone
Just wondering if the twitch notification part of it is buggy at the moment. it keeps telling me to try later when I try and add my twitch.
This bot is now even on the server
That’s known issue
I implore you to explain to me why the bot single-handedly decided to leave the server
Give him a role with administration perms
okay thank you. just wanted to be sure it's not on my end
The only case when bot leaves the server on its own is when subscription expire
I paid a $60 one year sub on the 5th of February
I would upload my invoice as proof but your wonderful website is bugged 🙂
As I remember your premium is owned on another account. Please log into this account and check the premium page https://probot.io/premium/manage
yes
its gone
as you can see, 5 february
and nothing shows here surprisingly
The payment is marked as pending, are you sure you processed the payment?
wdym process the payment? i entered my card details, you took the $
you have to process the payment on your end
if anything, your stuff seems bugged
Will continue on the ticket
rather than being an issue on my end, don't you think it ties into whatever is happening behind the scenes with your new owners and management?
Hi! May I ask how do I return to the module settings page?
Me to i got black listed and i don't know why pls help me to
hi hi, you meant the main dashboard page right ?
i understand your concern. thank you for being patient. Don't worry about dealing with problems quickly.
hey, do you have proofs ect.. ?
yes everything proof of payment proof of sending credits
where are your from ?
kurdistan/kurdish
may you please send this information to our blacklist manager @crude estuary he can’t take action with him
okay
<@&424428808951824406> Sorry but im still waiting for help.. i cant seem to figure out why the level 60 doesnt get removed
yes, after I close it, I don't know where to open it anymore
oh, I didn't notice the link! Thank you so much!
<@&424428808951824406>
oh nvm its fixed i fixed by my self
alr its not working
helppp
iv been doing correctly
<@&675070424748654593>
<@&424428808951824406> [English]
brh why it no work
daily rewards are disabled
You can't do anything about that. As i said daily rewards are disabled
for everyone?
yes
Management decision
At the moment - no
<@&675070424748654593>
?
How do I make the invite things
What do you mean by invite things?
When someone joins it says welcome
How do I set it up
How do I get the welcome image
Thank you
trying to set up reaction roles- what does this mean? my roles won't show up
drag probot role above the roles you want to assign
<@&675070424748654593>

Hi, there is no problem with it. We have just disabled the daily
When will he come back and is not disabled , Because I have an Egyptian friend and he told me that he works in Egypt :/

here ? @sage flint
Sir, it is disabled
yeah is disabled , but is work in egypt , The rest of the countries not work
how to play songs with this bot?
It does not support songs due to YouTube policies
oh thanks i didnt know


@sage flint i need solution
There is no solution. I don't know what your friend tell you and what he did. But the daily rewards are globally disabled for everyone
okay . Talking is of no use. You are free to investigate the situation because what I am saying is true, and this is not fair :] Thank you for your time. 
yes?
daily rewards are disabled
temporary, but we dont have estimated time
I need help
I entered a server and the bot sent alot of stuff I don't want
How do I delete what he dm me
In the dm/pm
These messages are welcome messages from the servers you have joined. It cannot be deleted, all you can do is just close DMs with the bot
Is there a way I can remove them
Cuz I entered my friend server and it sent alot of links
Instead of welcome
Or maybe add a command that will delete what he sends in dm/pm
No, as i said all you can do is just close DMs
Okay
@near canopy Do i get paid if reported a bug in the dashboard sending a fake request to edit other's server auto role using Probot?
tho no joke, talking completely seriously about a bug
hi i have a problem
Same problem popped up with me
@sage flint hey i want know reason of m'y blacklist when i use/crédits they told me blacklisted Can you help me to know reason of something like that ?
Same
Same
I can
Imma try to
المشكلة ذي اعاني منها ما اقدر ارسل كردت ولا حتى احد يرسل لي او اشوف كم معي حتى
Still the same
يمكن تشوف
Well ok
@sage flint What about this , brother , He works for him 😘
It is not general for everyone
لا للحين
😓
طيب
.
Hello
My second account went black, not because of the sale, but it was with my friends
While I was in the exams, Tony, I realized that my friend was selling to my friends. I don’t know what, because I am known for that account. My friend took advantage of the opportunity, and then I kicked him out and I no longer communicate with him, but I have a server. I used to organize events and stay away, and now he won’t let me do anything, and I lost a lot of people. Is there a solution?
<@&675070424748654593>
It's a Cloudflare block, it should last less than an hour, so you should already be able to access the page.
Nope, and please don’t ping for support
#support-ar
Daily rewards are temporary disabled, sorry!
No ETA as far I know
Hey there. I think it works for some and not for everyone. Just wait until the problem is solved.
What relation does ProBot have with this?
The daily rewards and voting rewards are temporarily disabled.
Thx
How I yous it
guys since yesterday and this keep coming to me when i try to get my daily rewards and votings
ooh
that sucks
any idea on when will they bring it back?
<@&675070424748654593>
It's unfortunately not known
Check the website for a demonstration of the features. https://probot.io
Try to uploading the welcome image instead of using a link
I just tried uploading it, but it didn’t work
You must also send a message
bot aren't working
says: this application is not responding
<@&675070424748654593>
It dosenot have
Try restarting your Discord client
it's not possible anymore as the music module was removed
Control + R
still aren’t working
Try kicking ProBot from your server and adding it back
hm
I don't understand
is it permanent? what can i do.
Hi
How do I properly set up Probot's levels? I thought I'd done it right, but it doesn't seem to grant exp or give reward roles upon level-up. <@&675070424748654593>
May I know the reason for the black list of pro bot?
I've been like this for two weeks
If you want to send a welcome image, you must also send a message with the welcomer.
Not permanent, but the duration is not known
ProBot role must be above the roles you wish to grant, and also above any roles assigned to members
I've done both of those things, and they unfortunately still do not seem to work.
Can you send a screenshot of your configuration?
By configuration, are you referring to my discord roles setup or the levels in Probot's dashboard?
Levels in the dashboard
@quaint sentinel pls assist, not sure what's wrong here
Hello, I’ve been getting this error lately and was just wondering if you could help me. I am pretty sure I haven’t violated any rules or anything of that nature
same
That’s ruff man
They're not interested, my friend. I've told them about this eror two or three times already.
Even I had this happen to me
<@&675070424748654593> ^
@ashen hazel @slender crown daily is disabled
@glossy karma daily is disabled
If I could get a ping when someone else is available to help with this, I would greatly appreciate it 😊
tyy ❤️

?
yes
i need to unlock my black list
..
you are Arabian , you can ask here #support-ar
Thank you for letting us know

We noticed that you are a premium user, for faster response go to #premium-support
why does the higher rank need less xp to level up than the lower rank? <@&675070424748654593>
to make the leveling system not difficult for people who want to get higher levels
so xp requirements are like a bell curve? im lvl 65 and the requirement is up again (to 11k)
seems weird that the xp req would double
yes
I want Ask something why when im in the Dashbook For Probot owner Web site has banned me Just Whyyyyyy Can you explaine me ???
<@&675070424748654593>
Hi there. You've probably been temporarily blocked by Cloudflare, possibly because you've refreshed the page several times. It shouldn't last less than an hour, so please wait without logging back into the dashboard.
Okey I understand !
is that w/ a mistake or means something that i dont know?
haven't been able to get daily rewards for several days now...i even cleared my cache and relogged in to try again...still says "contact support"
like im trying set up welcome channel like other times but when i try save its says error i reload map and now say 1015 error u got banned from that website
if i even try click terms or somth else its still dont allow me now
^ <@&675070424748654593>
hello i got this error

they all afk
u are not banned cloudfare just limit you wait and try again
but why its even showed it me
daily is disabled @taliithecreator#٠٠٠٠
i just clicked save and showed error
lol
wait a while and try again
k
daily is disabled
<@&675070424748654593>
Daily rewards are disabled
not just that , when someone tried to give me credit , it won't work
What is the problme ????
What happens when they run the command?
its says " there's no one called smlbarae "
c
d
Ask them to try again with your ID (1132291246988214282)
ه
hello, need help with the leveling system, I've set it up correctly, and seems like the set xp/level roles don't work.
anyone here?
??
I'm having issues with the self-assign roles. I set up one role the same as every other one, but one particular role wouldn't change the roles.
w/ means with but shorter.
<@&675070424748654593>
Oh. Scratch that. I just fixed it by removing the role and readding it on the dashboard.
literally did nothing
I have used auto responder for specific role. Bot is triggering users with that role and me (owner of the server). Bot is triggering no one else. Please help me and tell me how can I fix to not getting triggered.
Make sure you have this option enabled in your Discord settings.
Is this still happening?
Can you show me your setup?
Sorry! I didn't get you. Please explain briefly.
A screenshot of your auto responder settings
Sure
Wait a minute
I don't have that role but bot is responding to me.
Should I do a screen recording of the issue?
Hello probot team , i don't know by which mistake i have got blakclisted my probot profile with the credits i want to give details or by which rule that have been blacklisted me i want to know it help me is important by mistake maded for me help aa soon as possible @near canopy
hello, need help with the leveling system, I've set it up correctly, and seems like the set xp/level roles don't work.
<@&675070424748654593>
daily rewards is still disabled
Thankyou
is there any fix?..
Enabled roles might not be working correctly, so I recommend adding all the roles to the disabled roles section but don't add the one that was previously in enabled roles.
Daily rewards are disabled
Please don’t ping for support. You have been API blacklisted, there is currently no way to be removed unless one of the administrators manually removes you. To do this, you would need to send a DM to one of them.
oh ty :D
Hi, can someone help me with the welcome/goodbye messages? They worked at first for a few hours but they kinda just stopped
my friend tried to invite probot to his private server it says "you have been blocked from probot appeal here"
<@&675070424748654593>
Please don’t ping for support. You have been API blacklisted, there is currently no way to be removed unless one of the administrators manually removes you. To do this, you would need to send a DM to one of them.
So ask them to appeal through that link.
Ensure bot has admin permission and has permission to send messages into the channel, also ensure if you have image that your image is under 3mb in size.
hi someone scammed me credits what should i do?
is it probot ???? so why this bot can empty my account?
.
Please provide more details
How may we help you?
someone invited me to a server he said working on a bot like probot for credits
rah9ofa.
this is his userid
then i did the commands but that wasnt probot
after using commands my credits all transfered to him
You have 7.5 million credits in your account. Is that not right?
How to earn credit?
Temporarily disabled
Not possible right now. Daily rewards have been temporarily disabled
Ohk
It’s not opening so I can renew the bot
Can you please let me know what to do
Thank you
Please check whether the bot is online or not on your server, also please let me know what your premium tier is
We do not work to resolve such situations. It is your responsibility to keep your account secured
im just saying how someone can scam from a bot that not probot 😂
diffrent logo diffrent id
It’s offline
We had tier 2 @mortal summit
How do I do the thing where it shows people who join and leave
<@&675070424748654593> ^
@quaint sentinel
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 1MB in size so that the bot can send them.
Update: The issue seems to have resolved itself. I no longer need support, thank you!
@quaint sentinel Hello Sir Excuse Me Can You Respond In Dms Regarding To Blacklist issue
Why I Frequently and automatically getting joining a adult group
@lethal anchor
@shell plover
@nocturne flax
your question is not related to pro bot
you can ask here #chat-en
I need help i can't claim my daily reward
Can anyone respond please
It could be that your bot has expired? Could you check for me please here https://probot.io/premium/manage
daily rewards is still disabled
Oh ok
@restive plover may I know who to contact for blacklist issues?
ابي اكلم الدعم الفني
@mortal summit
Yeh I know I want to renew the bot bot the page it’s frozen not allowing me to renew
Jarachka ble Scary ba fera dzi nabi 😂😭
Try to kick the bot and reinvite bot to your server
@quaint sentinel
#support-ar
Contact @quaint sentinel for more information.
I have already contacted anas but he isn’t responding
Awa tawawe
Alhamdulilah lato sax trm
Do not ping support members
This is english support only, find the relevant channel for your language
If you do not have a support request, move to a chat channel
Okay ty but may I know what time anas is online?
This information is not known
Maybe eta time?
Not known
Ok bro
Okay ty
wait for a response and be patient please
Okay sir
hey is there anyway to make it doesnt ping people when they level up?
but still have the message
Thx
hello dear, l can buy probot prime with credit @mortal summit
We noticed that you are a premium user, for faster response go to #premium-support
Is there anyway I could fix this issue in a ticket?
Hey 👋, try [user.username]
You must contact the person who added you to the blacklist
Tickets are only for technical support for questions about ProBot or billing.
@near canopy
1075092410692026369
Reported to the dev, next time dont ping admins please.
And how can I know who to contact?
I already told you
Anas?
Yes
Did you Try to kick the bot and reinvite bot to your server?
not working I kick I returned it because it wasn't working
The daily gift section gives an error and says contact the support team, what should I do?
Me too
No one responds
<@&675070424748654593>
@wind current @willow lagoon daily is disabled
#support-ar !!
hello guys
My friend sent me a gift of nitro, and when I received the gift, I could not use the nitro. What is the problem?
your question is not related to pro bot
you can ask here #chat-en
- Do not use english Rooms if you are Arabian
@ashen basin
where do i chat then?
if you want to chat or ask about things not related to pro bot #chat-ar If you want to ask about thing in pro bot ask here #support-ar
Hey i wanna know reason of m'y blacklist <@&675070424748654593>
...?
Received this error, how can I fix this?
How much premium silver ( 1month) by turkey lira
@gritty jolt ^^
Try again in 15 minutes
Daily rewards are disabled
doesnt work
Auto responder
For Temporary Channels; is it possible to have it duplicate the channel’s settings to be of the same bitrate?
Can you try again?
yea it ended up working
Hi
How to fix this
@nocturne flax
<@&675070424748654593> Hope you are having a wonderful day.
Daily Rewards and ProBot Twitch alerts still not working, correct?
<@&675070424748654593> how do I set up the bot to do levels
Hello
Thanks!
I need some help please
Hello !
Does profile transfer still exist?
Can i transfer my profile to another account?
bump
I have probot in my server but for some reason people can use the commands time out kick ban etc how do i fix it
Does anyone know when this problem will be solved?
If i change this image the emoji will disappear?
Are reaction roles down?
Please open ticket and describe issue with proper evidence
may i see your reaction role settings please
: <@&675070424748654593>
daily is disabled
daily is disabled
yes still disabled
you r arabian you can ask here #support-ar
But you are Arabic because you make translation
i don't use a translator
- #support-ar please
You are learned
For English
In school
I am Egyptian