#support-en
1 messages · Page 148 of 1
My bot isnt working suddenly. Any clue?
Thanks so much for your reply.
Yes’m. I checked their rank just now which increased to level 9 normally, but they still did not gain the role.
Any handsome man should add me up
there is no way for auto responsible with embed message isnt it
anyone know the reason why my roles wont show up when i try creating a leveling system?
<@&675070424748654593>
Glitch, just give it another try later
reload the page
make sure the bot role is above all the roles you've created
Type this ` before and after the message you want
Dashboard
i mean to creat embed from the dashboard and make it auto send when anyone say something
I want a solution to get out of the blacklist
If anyone has a solution, please come private
<@&675070424748654593>
Hello
Why My Freind Account Probot Is Band?
This is His Id 469926227067666433
He should come here in person, otherwise we can't do anything
Autoresponder does not support embeds at the moment
ok thanks
i hope to add it
He Is Band From pro bot*
Hes not
Be patient
rasha.9.
469926227067666433
@sage flint when iam Sending Credit To Him Its Not Showing The Credits
As i already told you, he needs to come here in person so solve his own problem
I'll check it out and reply to you when i have any info
Thanks You
So you got blacklisted because of using bugs - your blacklist cannot be removed.
I Buy This Account From Some One I Dont Use Any Bugs
Well, regardless anything this blacklist cannot be removed. There is no way to prove it wasn't you, bugs were used on this account. Buying and selling Discord accounts is prohibited as well
Question: We have NO XP CHANNELS option, but do we have a XP channels option. Like No XP, but opposite.
Why i got banned i did nothing 😦
Unfortunately not, you can choose only no xp channels
You not. This is just CloudFlare temporary block due to high traffic. Wait for about 15 minutes and try again
ah okay thank apprechaite that ❤️
Ah, I gott a grind haha.
Thank you! 
You're welcome guys 
Is there a way to create link buttons below an embed? I want to list my links in buttons that can be clicked under the message
I know mee6 does it but I cant find it on Probot
Helloo. I've been Facing this Problem. It hasn't ever allowed Me Claim Once. It keeps on saying this. Ive tried using different browsers and devices to claim but still nothing..... Anyway to fix?
@sage flint sorry for ping but its been really tough to get some support in this discord. Ive set up auto responders, have all the right perms for the bot and channel for it to see and send messages but when entering my prompt, the bot isnt responding. Any ideas why?
We noticed that you are a premium user, for faster response go to #premium-support
How level up work ? And how much I get per 1 msg
I have problem why when i want see my credit i click on c for it but when i clik c i cant see it
@lapis plover
Pls i want know my problem
<@&675070381861634048>
Unfortunately not
?
If you’re not using any vpn or proxy then try on different browser
How may I help you?
Im trying to use the responses but it isnt functional for button clicking for links
Can you send a screenshot of your config?
Replied in the ticket
Did you fill up message inside that option?
Yes. I got it to send with the response under the embed but I have a drop down that when clicked creates a message with a button to click that is a link. That is too many steps
May I see the message under that option?
This is what it does when I click the drop down and select the tokenomics
So it’s works
every 2-5 minutes while you sending messages, the bot gives you a random amount of xp from 10 to 40 each time. This means that you gain some xp after sending a message and have a cooldown of about 2 minutes, regardless of how many messages you sent.
Not the way I want
So please describe me exact way you want it to work and show me config of this response on the dashboard
#support-ar Please use only one support channel
I want to have labled buttons under a post and I want each button to be a link
like mee6 bot has but I dont want to have multiple bots that are for the same use
Will these 2 bots conflict with each other if they are added to the same server
Unfortunately our bot does not support link buttons, so the only way is add regular buttons that send a message with link on click
I am struggling severely with understanding how to create the reaction roles
namely the part where it tells me to make an embed
thank you so much
I have added a message to an embed, saved, and then after selecting the embed in the self assignable roles screen, it tells me that I need to select a message but my saved message is not showing up
nevermind, I am just a little slow
<@&675070424748654593>Hello I have a doubt that probot measure xp how to increase that xp? What xp measure?
Anyone help
Ok, thank u, i have ask a question, If someone selling credits probot, is it normal, is not it?
U can't
I just paid for ProBot Premium for my server but it’s not showing I have it, just showing me to get premium still???
We noticed that you are a premium user, for faster response go to #premium-support
It's illegal
If u sell Probot credits u will be blacklisted
Hbu f2f
Databases error try refreshing
?
Don't buy Probot credits or trade with them u will be blacklisted and it's against Discord tos
Someone said u can do that with legal money or f2f its normal
Ok ty
I mean what to do for increase xp chatting or something else <@&675070424748654593>
level roles are not working for some reason <@&675070424748654593>
help me
i got scammed
37m
please
<@&675070424748654593>
I am trying to change my name color and it keeps telling me wrong input <@&675070424748654593>
Hi
By sending messages
How is it "not working"
Sometimes it doesn't increase if we send msg
Profile cosmetics:
https://probot.io/ar/store/profile
https://probot.io/ar/badges
https://probot.io/ar/store/rank
Premium version of the bot:
https://probot.io/premium
How did you use the command?
XP is randomized so I'll assume sometimes messages wont add XP
How can I help?
Can we increase points with credits?
/colors but i just get a black screenshot then I typed/color 4 and nothing happened
It looks like you didnt' set the colors system the correct way
After enabling colors module you may choose from these color sets, or you can just create your own by creating roles on your server (names should only be numbers)
its just not working
I added the roles to the bot
and I setlvl 25 for a member
he got the lvl but not the roles
Can you show me your module settings?
oh I dont have my pc now...Imma try to do it asap
👌
Hello i need help when i lock the chat the member still can type!?
How do I know how much Creed I own?
<@&675070424748654593>
I just wanted to reload the website because it wasn't loading for me
wanted to ask what could be the issue if reaction roles previously were working, they are set up to allow role limit of 1 per the reactions, on toggle,
but they now only take away, and only when reaction is removed, but don't give the roles
ih
why did support ignored me?
Temporary ban
It's role permission issue
Type /credits
i can't invite the bot or even change he's name or the pfp
We noticed that you are a premium user, for faster response go to #premium-support
Database issue
how to fix it ?
Just wait
hot to play music what is command
c
hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot
hey, you still facing this problem?
is that what u need?
is the user you tried to set his level, active in the server?
ya
almost the most active one lo.
there’s no level 25 reward in your settings, as i see
ya but he was lvl 10
so he should get all the roles till 25 right?
he must be more active to be detected from the bot that his level is updated to level 25
let me show his acc rn
he dont have any roles
for sure
show me his /rank please
he must be level 1 voice as you configure in the https://probot.io/dashboard , so he must reach both levels required to get the reward
ahhhh
dumb meee
lemme fix that real fast
thxxxx
it workeedddd
Im real dumbbbbbbbb
thx again lol
there’s no problem, glad to help, have a lovely day 🙏🏼💖
thx for the 3ed time
u too 🫶

Hello! I'm having trouble setting up the twitch setting because I don't know what everything means, can someone help me out?
We noticed that you are a premium user, for faster response go to #premium-support
hey, twitch module under maintenance, sorry for any inconvenience
Oh I havent had an error or anything, I just don't know how to set it up-
Probot was working fine with levels but now it's not giving any XP, what is the issue?
I don't exactly know where to put everything
we're having issue with twitch's api rate limit, so any action involving it can not be done. the issue will be fixed as soon as developers can settle it out with twitch
hello, how come if i tag on user id it works while with id role it does so? i don't understand what error i make...
<@&675070424748654593>
Hey, tagging role through ID is a little different then tagging users. For roles you need to add extra & symbol, like so - <@&roleID> example <@&424428808951824406>
thx I was throwing headers against the wall for 30 min ahahaha
So, I added a link with the Probot and anyone with an Android can click the link, but Iphone users are having issues clicking the link. Can you help ?
I can't use this command for a while now, anyone who knows how to fix it?
Can i make probot announce youyutbe channels?
Do you happen to know if there is any way to have the response deleted after a defined time?
I think its Discord itself issue
Can you show me arguments that you provided in this command?
No
Unfortunately thats not possible
So i need to find other bots... do you have any recomendations?
I used the command /warnings if that is what you meant
thx
Ok, because its only iphones
Yes, but you need to provide some arguments like user or page
O WAIT
😭
I thought if I did nothing it gave me all warnings
Now it gives me this though if I do page 1
Hello i have a question
On photo 2 how i change that it dont show in that channel that sombody new joins ? Bc i have ofher channel for that fhe first picture
??
hello
I've been trying to claim my daily reward but it keeps saying that i have vpn or proxy on and i don't
i already tried a different browser
what should i do?
27k people online but nobody thats helps😂
some onn sent me criedts but with i do /credits there is no thing show
use #credits
The bot keep adding an auto-role even tough i disabled the function of autorole <@&675070424748654593>
Hi! I am trying to create an auto-role, but the bot cant see any roles. What should I do?
Hey, I've been here before for Starboard problem. For some reason it only works for 1 star. Can some one help me when available?
Ensure that the ProBot role is higher in hierarchy than other roles in your server.
how can I help you today?
don't think that's possible. Can you please check the audit log to see if our bot is the one assigning auto roles to members?
<@&675070424748654593> how do i do auto roles?
Thx
- Visit https://probot.io/dashboard.
- Choose your server from the left-hand menu.
- Navigate to the Auto Role module and add the roles there.
- Ensure that the ProBot✨role is higher in hierarchy than other roles in your server.
- If your server has a membership screen enabled, the bot will wait until the user passes it before assigning them the roles.
<@&675070424748654593> Ehhh...?
All I did was go back to the dashboard to make more embeds, but I'm blocked?
Oh- It was a temporarily block eep Nevermind, I read some of the older related messages here ;w;
👌
.
If someone is selling a credit in server and the server is agree , who will take the Black List ? the one who sold it or the server and the one who sold it together.
The person selling credits will be blacklisted, and the server may also be banned by Discord for violating their rules
My question was, if he is not banned, who will be punished?
I told you the one who selling credits will be blacklisted only.
Ok thx
whenever i try to claim my daily it says error
try with another browser
Hi, i was creating discord server and i've got randomly banned on my ip on probot can someone help me ?
<@&675070424748654593> Is there a command i can do to like see a leaderboard for highest xp members of the server?
oh i found it sorry
use /top
You're not banned, it's just a CloudFlare screen temporarily restricting access to the site to manage high traffic. Please wait for a while and try again later.
<@&675070424748654593> "You have been blacklisted, please contact our support for more info." please help
<@&675070424748654593>
Can I return my Stolen credits back ?
not possible
I'll contact with high staff to know the reason
ok thank you
<@&675070424748654593> ^
which language do u speak?
günlük ses/metin exp'si ne zaman sıfırlanır?
@urban crystal
hwow do i set up the verification by chance for my server
UTC+3 03:00
every day UTC+0 12am
i want to remove the blacklist cuz i didn`t do anything
use one support channel please 🙏🏼, do not ask the same question using two support channels
<@&675070424748654593> hello:) i wanted to ask how to customize my profile that shows when i use /profile, i tried to look for a way but didn’t get lucky
hey, here
https://probot.io/id
Thanks!! :D
<@&675070424748654593> the leveling system in my server stopped working. people are typing a lot but their xp not going up. look at this screenshot when i go to the dashboard
Hello
is there is anyone from high staff here to talk with
Try on another browser
Whats the case?
nvm it started working again thx
English and Polish
am i blacklisted ?
polish so u gotta be a femboy right ?
Guys, I was away for two months. I came back and found myself not knowing how to send or receive. Why is this?
<@&675070424748654593>
where can i get Coupon code for the probot
hello when i type #id its comes a file not a picture but when i mention someone else and type id its comes picture and when i type /profile nothing comes please help
@sage flint
@deep sierra
change your background on the dashboard and try again
Ok
and do not ping devs
there is no acive cupon codes at the moment
#support-ar
I wanted to know something about him only
Its stil same thing @sage flint
#id
Look
this channel is disabled for commands, alse the right command is /rank
No, did you changed the background on https://probot.io/store/rank ?
Yes @sage flint
Btw i downloaded the file and there no picture + is there any virus on the file?????
okay no problem
@sage flint
I've Tried Many
Why what I gained did not doubled
Yes. Using the /rank command shows that one of our members is at rank 8 10 (at this time); however, does not have the role that was supposed to be gained at rank 5. I have not changed anything on the dashboard. I have tried manually increasing and decreasing the levels to see if it would apply, but did not work. I double checked my dashboard and everything seems good.
Edit: Seems that she was able to gain the level 10 role without trouble.
As we can up vote the bot to boost text exp for 12 hours, is there a way to boost for voice chat as well?
@sage flint
@livid hearth @timid jewel
@near canopy
on dashboard > select your server > go to the command you want and press (edit) > make aliases
Hello, you can use credits for buying stuff like profile & ID background or profile badges
https://probot.io/store/profile
https://probot.io/badges
https://probot.io/store/rank
How can I help you?
Can you buy other things
No, those are only legal things that you can buy
I want to setup like this
Does your bot has this?
Auto responder
@cyan flare @timid jewel @coral narwhal
if i have just bought premium do i need to remove the probot and readd it to my server
We noticed that you are a premium user, for faster response go to #premium-support
we have nothing like that unless you're mistaking with other bots
not yet possible
role reward assigns with level, not rank
and after manually adding/editing level of a user, that user will need to gain some text xp by themself by sending some text messages so the bot could update their role list
@split needle
This feature is available for text exp
Just you upvote to bot and you get 12 hours boost
So it's only for text chat boost and not for voice chat?
we have never made anything like that with the leveling system
are you certain that it is really our bot?
Please use support channel in your language #support-ar
It's the same reply but there in Arabic
This is much easier for us and you to communicate and answer all your questions, when we’re talking in your first language, so please go to the Arabic channel and there ask your questions 
#support-ar
bunun gibi yapmak istiyorum
<@&675070424748654593> i was wondering how you set the bot to welcome with their user name and how to see who leaves
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.
i filled out a message but is just shows me the message when they leave not the user who left
Can you send a screenshot?
[userName] is the right variable
Hi . My Probot haven't sent any messages for 2 weeks <@&675070424748654593>
why?
the bot is not sending welcome messages
<@&675070424748654593>
I am confused on why my embed isn't uploading my 200x200 icon in one of the desired icon sections...? Error, try again later. is the pop-up I keep getting on the dashboard ;0; I never had this issue for smaller images...
@sage flint
<@&675070424748654593> ❌ You have been blacklisted, please contact our support for more info.
Temporary block due to high traffic, just wait a while and try again
Use only one support channel
#support-ar
What's the size of the image?
Hey, which messages?
We noticed that you are a premium user, for faster response go to #premium-support
السلام عليكم
#support-ar
200x200px
hi, could someone help me with the welcome picture because it keeps coming up with error try again later. i have tried many times at different times to
Keep getting error try again later when adding a pic to embedded message.
Muted not working why @sage flint
That’s the dimensions, I’m asking about size like in kb or mb
You probably have messed up channels permissions. Send Message permission should be set to neutral for everyone and denied for muted role
When the error pops up?
There is no /twitch command
What’s the size of the image you’re trying to add?
Member off
Everyone on ??
240x240
Everyone and every other role
Muted role (it’s set like that by default)
That’s the dimensions, I’m asking about size like in kb or mb
But role member ison
I’ve showed you how it should looks like
100kb to 800kb
i keep getting this message
when the error pops up?
During what action
What did you do to get the error
i went to put an image for the background in the welcome message
Thank you
@knotty hollow @solemn jasper looks like there’s an issue with our image hosting provider and uploading any images is not possible at the moment. Apologies for the inconvenience
ok thankyou
ok thanks for letting me know i will try again later or if i see that its got fixed

Hello, I have had a problem with my robot. It no longer gives me the credit, and I cannot give the credit to other people. I hope you find a suitable solution.
مرحبا لقد حدث لي مشكل في البروبوت الخاص بي حيث اصبح لايعطيني الكريدت و لا استطيع اعطاء الكريدت للاشخاص الاخارين ارجو منكم ايجاد حل مناسب
english section here, for arabic goto #support-ar
I can’t claim my daily they saying turn off proxy and vpn when I don’t have
I deleted my 200x200px image off my PC, but the original size is 534 KB in a 677x677px canvas size. I was resizing it before to get the 200x200px canvas size.
Hey anyone experiencing slow or delayed logs on their server? Embeds are coming in late
Welcome messages
I can't add pictures to my embed, I'm getting an error when I try to do so.
Please use support channel in your language #support-ar
#support-ar
Try on another browser
Please send me a screenshot of your config
Known issue
There is a problem with our image hosting provider, uploading images is not available at the moment. Sorry
The config on the probot site in the welcome message?
It must have been a year since I used the bot on my server and it stopped sending anything without me touching it
Yes please
how can i get whitelist
The background image link might be the reason, since you are using Discord attachment link. A while ago Discord made a change that their attachment links are no more permanent and they are just expire after some time. I suggest you to host your image on some image hosting websites like imgBB and change your actual link to the link from image hosting
You can’t because you got API blacklist which cannot be removed, sorry
There is a limit of image size ? <@&675070424748654593>
Is it going to fixed asap, because I’m trying to make an embed for a partnership
Something going on with Embeds? Just loading for me with the 3 dots.
<@&675070424748654593> Hello, hope this finds you well.
I was trying to edit some old embed messages on a Server, but I'm having an issue. It's taking forever to load. I suspect this is because of one, if not both of these reasons: This server has a lot of embed messages. And a lot of them are old. Like at least a year old.
Is there any way to help with the load speed for this? Help would be appreciated, please and thank you.
#support-ar
Hey, this is known issue
I can speak en 😀
But i dont even know what is goin on on your screenshot since everything is in Arabic. Please use #support-ar support channel
and size of pixel ? @sage flint
yes
👍
<@&675070424748654593> Hi I was trying to edit reaction roles for an embed I made a week ago and it keeps putting this error. There’s no message it’s just an error bar and won’t let me save it configure anything
Yeah that happened to me too
Im currently banned from pro bot somehow <@&675070424748654593>
i literally was only trying to set up a welcome channel
and now im banned 😦
You’re not banned, this is just CloudFlare temporary block due to high traffic, wait for about 15 minutes and try again
Should be fixed soon
OH
i used a vpn
to bypass it
it also wont let me upload a image
for welcome channel
what about my issue? its still happening and theres now warning or anything
@solar cedar
Known issue
Enabled roles - only users with those roles can use the command
Disabled roles - only users without those roles can use the command
Well, thanks for the clarification 
How do I get this in my server? As I don’t see those options when I go to configure the pro bot <@&675070424748654593>
known issue
This is all I’m seeing when I go to the dashboard
click this icon, then choose server
Thank you
/help
hello, i have a problem the welcome message is no longer sent, i saw that the image link i had previously set up was no longer working due to changes made by discord i have taken steps to restore it and have even disabled and reenabled sending but it still does not work can i try anything else or is it a bot side problem?
the last welcome message is dated 02/22/24 1:22 pm gmt+1
Any time I click any of the image panels in embeds it gives me an error. Last time I messed with embeds it looked different. It looks more streamlined now, but I can't figure out how to get it to let me add images to any of the image slots without hitting the error. It doesn't even tell me what I'm doing wrong this is super frustrating
<@&675070424748654593>
<@&675070424748654593> hello im not able to upload a image for the welcome message, i just keep getting a error no matter what i do. Is this feature broken? and if so will it be fixed? Thank you.
Uploading images is not currently available. This is known issue and should be fixed soon
#support-ar
Hello, it should be fixed soon but i don't have any estimated time yet
awesome thank you very much for the reply
Hey,
What link did you change your image link to? If you still use Discord links then change it to some other, in my previous respond to you i suggested one image hosting site that might be good for you
You can also completly disable image and leave only message, then switch channl and check if it works now
You're welcome
Hi what's the music play command??
@light cliff
how to bring back Probot Auto mod
Still cant upload image to embedded message.
Kinda sad cause I like probot
But now you have me looking at other bots
:O Having almost same issue
I wonder if they were hacked
<@&675070424748654593> can't save when trying to change roleicon in front of a button. Gives me a empty error in the top right corner
I think their server is having a bad day
ye
<@&675070424748654593> whyyyyyy
i have the same issue
Why do I want a quick solution?
they will late before solve it
Yes
Hello. I was wondering if you could answer a question for me, do you guys know if ProBot does timed roles?
<@&675070424748654593>
Auto-Mod Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Automod module and select the automation you want, then select the action you want ( Delete Message - Mute Member - Warn Member)
3 - Finally, click on ⚙️ to add enabled / disabled roles, etc.
Keep in mind: To block specific words, select the Bad Words automation and click on ⚙️ then enter the desired words. Don't forget to check out the Only Images Channels and Only YT Channels sections at the bottom of the page.
hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot
use another browser/device or enable desktop mode
@livid hearth hi, when i try to upload a photo on an embed message i keep getting this error
but 5 days ago i could upload the same image
my i know the the image size please
Tiger?
temp role not supported at the moment
@nocturne flax
Okay, thank you!
.
640x640 54 kb size
try resizing it
but how does the same image fit in another embed?
thats my question
known issue
so no fix?
send me the picture please i’ll resize it for you then upload it
I think the server is down in this moment. i can't change anything and then the page just error.
is it just me or?
hello how come we don't see the members arriving at the welcome show with probot.
Good afternoon, could someone help me, I don't know if the site is having problems, but on an rpg server that I have and often use probot, I can't save the response changes (for example for a member to rotate his legendary weapon, I can't add more weapons, it always gives this message here)
Is it possible to have an answer please thank you because at the moment it's difficult to manage the arrivals plus I make the effort to translate into English each time?
This problem never happened, it started yesterday in the afternoon, and honestly it's getting in the way of the rpg
If you had a solution to this problem, I would be grateful
<@&675070424748654593>
The javascript code is wrong then
This is why it not work
I think
The devolopers should fix this if there is bug in the website
hello
Thanks
Still need help from last Time. I've tried like 5 Browsers now. Still saying I should disconnect From Any VPN or Proxy..... I just wanna Claim my coins
<@&675070424748654593> MY EMBEDDED MSGS IS NOT LOADING !!!! Is there any thing I should know ??
I think you're confusing me with someone else, thanks anyway for the reply I'll try these changes!
Hello, can I make the ProBot send a standard message to specific people with a certain role through a command in their private messages? <@&675070424748654593>
@near canopy
Try connecting to different network or use another device
Do not ping admins for help
If this is goodbye message, then pings are displayed like this because you don’t have any servers in common with those people
Hey, that’s not possible
That’s known issue, will be fixed soon
I was going to come here and mention that there are issues- but it seems like it's pretty apparent that there are issues happening 😆
Having issues loading an image to an embedded message, never had this issue before keeps saying "Error, Try Again Later" <@&675070424748654593>
i need help chaning my welcome image i get a error
Hey ! I need a bit of help
So, first, the embed messages, me and my admins (and co-owner) can't go to the page, the loading just keep going again and again and never end. It started like... Yesterday ? I don't understand why I it's really weird. Hope you cave give me an answer
Second, the auto-responder section, when I tried to create a responder, as soon as I finish, I can't save it, I dunno why but the only message I got is "error, try again later", i do the maintenance of the server so it would be nice if you can give me an answer pretty fast (i hope)
is there a command to steal stickers in probot? <@&675070424748654593>
<@&675070424748654593>
That’s known issue, will be fixed soon
There is an issue with that, will be fixed soon
Hey, so regarding embeds page - this is known issue
Can you send me a screenshot of autoresponder that you getting error with?
Do you using welcome image or text message only?
image too
i did a nother image and it works but i need a specific image
<@&675070424748654593> is there something wrong with setting a background for the welcome screen no matter what i do it just says error with no reason behind why it errors also my admin helps me with site why is the site saying he is banned from using it?
hello
is there something wrong with setting a background for the welcome screen no matter what i do it just says error with no reason
hello is anyone here from the admins?
I need help, So anytime I try to add a image to the welcome message it keeps saying error try again.
Didn't work
Same
hi team. Is there a way to create a private ticket and get some help?
One of my friends had a problem and he did not know how to register ten million credits in his account. We literally tried everything and nothing worked. In order to enter the account, can we not transfer the credit?
@wary pawn Asked this question already, they say that it would be fixed soon
what is this?
Yup, i take it two days ago and the error message wasn't there but i have this (maybe it can help) :
<@&675070424748654593>
.
can some one help?
i think that you got a ban manualy
but i need to be on the site😭
can a admin unban me?
<@&675070424748654593> can someone help me out with this? ^^
Some members of my server are getting spam warnings for no reason
Good morning ! I've been using probot for 1 and a half years now but for the past week my EMBED messages have no longer loaded.. It loads in a loop without ever showing them to me.. Any ideas? THANKS !
hey, may you try now please using https://probot.io/dashboard
Can i know what's maximum size for picture that can add in the embed messages please?
It works thanks!
How can I create a private ticket for support?
how to unmute all in the prem
Good morning! I would like to know what is the limit of automatic responses created in Pro Bot, not only in variables but in commands as a whole
<@&675070424748654593>
I am getting an error if I try to add an image. Is this gettinf fixed? Seen sone people having this problem
is there a way to give boosters the ability to create their own roles and customize em with commands? <@&675070424748654593>
Hello probot
I m getting an error when i try to save my edits on a embed . <@&675070424748654593>
Private support tickets are only for premium users
Hey, nope. It’s unlimited
That’s known issue
No
Hello, this is known issue. Will be fixed soon
How can I change the bot from slash command to # ?
@sage flint (sry for the ping)
Good morning ! I've been using probot for 1 and a half years now but for the past week my EMBED messages have no longer loaded.. It loads in a loop without ever showing them to me.. Any ideas? THANKS !
have same issue only stopped working at the start of this month as the pic had before was working and now its not
:oooo THX MY ANGEL!!!
what is the cmd that limits voice slots for users not admins
Having the same issue. Have been since 03/09/2024.
Is this working for you yet? Been days.
Is it just me or do the logs not load anymore. Pls respond if anyone knows anything or has the same problem
Yo. I'm not able to remove my twitch or add a new one. It keep saying try again later
help a brotha out
Riddled with issues over the last few days :<
I'm still facing this problem
Same
Didnt' see anything in status about this or announcements. I'll probably just move over to mee6 instead
One of my friends had a problem and he did not know how to register ten million credits in his account. We literally tried everything and nothing worked. In order to enter the account, can we not transfer the credit?
Hum, Excuse me but, how to say that, I can't access to Probot's website because in some kind of temp ban ?
I don't know what happend
I started working with the bot a few hours before and my connection was actually unstable, I managed to change some settings, but now I'm fully blocked from the website...
Oh, wait, that was the same problem I had...
But now I got this...
You'd think there would be some sort of announcement being made
Instead, crickets.
Hi, just wanted to see if anyone knows the answer for this? :3
The twitch issue is a known one right now apparently that they're working on!
Any updates on cant upload image for welcome banner?
not really possible since we have removed the prefixes
you can still setup command aliases to use just like old prefix commands however from the dashboard in each command setting
looks like you reached rate limit of either your client or our server, which will result in some kind of error that usually can not be fixed
try now
media uploading to the site currently is not possible. developers have been informed about it
there's none
try with removing the webhooks of the bot from the log channel's setting - integration/webhooks
api limit with twitch. the team is trying to contact twitch regarding it
api limit with twitch. the team is trying to contact twitch regarding it
I understand what you're trying to explain
either rephrase it, or use the arabic support channel instead since I believe you speak arabic
try not to access or reload the site too much for a while (about 15-30 minutes) and attempt to access the site after that
the size in area can be your own choice, the size in storage must be lower than 1MB
currently, we're having an issue which prevents users from uploading medias to the site
not yet. developers are working on it
the bot will respond to messages contain the set phrases/words which are set as triggers with the responses you set from the site
any idea how long it will take for them to fix?
go to https://probot.io/dashboard, select your server on the left, go to welcome and goodbye module, setup the welcomer and set where to send to dms
no idea
Glooks
Okay! Thanks for the info. (:
I try it, but I'll do it again okay
Well, I still got the "Error, try again later" problem, are you making any kind of maintenance on the bot that may affect the dashboard ?
Hey i wana mention a role when using there embed messages, how do i do this, as when i do the @ mention role, this doesnt work
Does anyone know how to use probot credits system?
I cannot transfer or see how much credit I have in my account
Why the premium offline?
Anyone know if there is a way to chose which roles have access to manage the probot dashboard?
if that is even a thing
<@&675070424748654593>
<@&675070381861634048> <@&675070424748654593> hello premium bot down
please restore ASAP
We are aware of premium bots going offline, we're working on a fix, apologies and thanks for your patience.
ط
We noticed that you are a premium user, for faster response go to #premium-support
Hello, i have just created a server and i made some of my friends admins, the only problem is that they can'
can't use some of the commands that the probot has, do you know why?
<@&IDRole>
i cant seem to make another self assignable role menu.. the settings arent being copied to the server channel.. the embed, text and emoji reactions update whenever i change something, but people dont get their roles when selecting
can any one help
me
when i am going to collecting my daily rewards then your bot is saying i'm using proxy or vpn
but i don't have any type of this things
All Systems Operational.
We noticed that you are a premium user, for faster response go to #premium-support
yo this is my setup for automod links.
Bot is still blocking messages with gif from tenor.com website. Am i stupid or i did something wrong?
hey, you tried whitelisting the domains using the discord auto-mod from the server settings?
Embeds are not sending for some reason (bot has admin).
Hey, I don't know how to choose point managers
huh I think there might be some bot problem
Hello! Does the /moveme command work only if the user that is trying to use it has access to the channel they're trying to move themselves in?
<@&675070424748654593>
Do the twitch live posts works yet?
I try to attach a welcome image an it says there's an error every time.
pls help me
Hi
Hi
Hi
How to search a "name" that is not a friend or on any common server?
what is this probleme?
hi everyone. Is it possible to for probot to send cards on a dedicated channel when a user increases on their level? or this can only be done via DM
Heyo! you tried refreshing the page ?
hey, not possible at the moment
it work now
hi I have a question,Is embed messages image only can upload less than 5MB file ?
If that's the case, what's the solution ? thank you !
is probot working properly? Checking the ranks for my own user but keep getting an error "Application did not respond" and the error message is not consistant. Sometimes the rank shows up fine, the other times doesn't work
ط
anybody else got trouble withe the twitch addon on the probot dashboard ?
It's been quite some time the bot have not been sending the embeds for when I start my streams, I went to my dashboard to check whats the problem, and everytime I want to save, an error pops up telling me to try later...
even though it's configured, and activated
I tried to tur off and on, but I am apparently not able to turn it back on
<@&675070424748654593>
Can I purchase a probot premium for one year with credits or crypto?
For images limit is 1MB
The issue still occurs?
There is an issue with Twitch module, will be fixed soon
thanks
working now, thank you

#support-ar
how do i setup welcome messages
ok ! thank you very much 🫡
Any assist?
Hello, I purchased a probot premium from the bot website, the second package. How can I transfer ownership of the bot?
/vip transfer (bot number) (new owner)
Only Tier 2 bots can be transferred
THX 
May you try now?
Sure!
We noticed that you are a premium user, for faster response go to #premium-support
No credits for voting??
Hello, how can I use the pro bot?
Guys Why in my server probot didn't work and here work normaly?
We noticed that you are a premium user, for faster response go to #premium-support
Heyo. Was looking at role bots and someone told me this one will auto generate colour roles based on a 'theme'. Is this true and how does that work?
Hi
my automod looks like this for links:(same as probot settings)
Idk if this able to do but. Its arabic thing called اثبت نفسك
So if smn arabic can help thanks
I've seen like this before on probot
Any ideas why whitelisted roles still can't send links?
how tf do i make react roles with buttons?
i send an embed message and then i choose it but it doesnt add buttons to my embed message??????
pls help
<@&675070424748654593>
im doing the thing but its not adding buttons to the embed message i dont get it
help pls
remove them, save changes and add again
are you sure that you choosing the right message?
i only have one
My sister, the old second calculator is dead, but there are 7 million credits in it, so I want to go back, even if there are no statements or anything to return the 7 million, tell me.
@sage flint
#support-ar
Does anyone know why probot isnt sending welcome or goodbye messages even though its set up to?
Hi guys anyone having issues setting up the twitch notifications ?
Believe that's a known issue and the devs are working on it.
we're having issue with twitch's api rate limit, so any action involving it can not be done. the issue will be fixed as soon as developers can settle it out with twitch
ah okay dokey no worries thankyou
try changing the channel, ensure that the image size is 1mb
np
anyone there ?
ProBot ✨
BOT
— Today at 18:22
The application did not respond
Any suggestions please?
How do I make ProBot Say something I want?
<@&675070424748654593> -
Same... <@&675070424748654593>
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
@balmy flax @tidal jay please provide some more details about the issue. What command did you use and if you provide any arguments what are they?
Hello, I got a server with 200k+ members and I use probot for the leveling system. I'd like to know if there is a way to reset the XP with a user-action, using an API or something like that, thanks! 🙏
Hi I need help
I have probot installed on my server... It is setup that emoji spams messages are deleted. I would like t turn that off. How do I do that?
I can't connect ProBot with my discord server. It tells me: This server requires setup. And it continues to do so even if I do everything correctly. Can someone help me?
hi, why i can't transfer the credits from this account (i already reach 1month at disc acc)
any help please?
Any problems right now? My Bot didnt work and if i look on Dashboard it shows just that the Bot need to invite but i use this Bot since 1 year.
hey! been having a consistent issue with the welcomer module. out of nowhere it just stopped working. i removed the custom image to see if that would do anything, which it did, however whenever i try to re-upload the custom image i consistently get an error message telling me to try again later. this has been going on for a few weeks now, and it only seems to be one server of mine that has this issue. the custom image is working fine elsewhere. wondering if there is a fix for this? thanks :D
i'm having troubles just, accessing the dashboard on my computer. works fine on my phone, not my computer though. just endless loading
how much time should an account wait to be able to transfer credits
<@&675070424748654593>
<@&675070424748654593> how come when i do the clear messages command and i input a number is says 0 messages deleted?
<@&424428808951824406> I'm considering probot today and I have a few questions. Is anyone online who can help me?
Hey, unfortunately this is not possible
Hello, you can disable that on the dashboard (https://probot.io/dashboard) in the automod settings
Hello, kick and re-invite bot
Hey, you need to wait a few hours more. Not a full month has passed, missing a few hours since account creation to a full month. So wait a while and try again or just do it tomorrow
Hello, does this issue still occurs?
Hey, what is the image size?
Does this still occurs?
1 month
Yes :/
Kick and re-invite bot then
i did but still not work
Follow the channel topic please
May i get invite to your server via DM?
Sir, please don't try to help others when no one needs that and when Support is here. Please read the channel rules.
Bot staff
Why this problem appears to me
???
Reante Crypto life should be banned, write me PM´s with strange links and strange things with "Wallets"...
Send me on DM a screenshot of his messages please
How old are the messages you are trying to delete? Because bots have a limit imposed by Discord which does not allow to delete messages older then 14 days
done
ohhh ok thank you!
:white_check_mark: @renate.crypto muted from the text! :zipper_mouth:
You're welcome
Oh now i can open my second discord server in dashboard again. A few minutes ago this didnt work. But with my main discord server still same problem. :/
Done, thanks for youre help
Hi
728 x 2362
This is the same size as the image used in a different server and I've had no issues. I also had no issues with this server, it just randomly stopped working. I don't see how size would be an issue.
That’s the dimensions, I’m asking about size like in kb or mb
how do i make the bot give a role once a new member joins?
Hello, when I go to the Probot site
I encounter the error This server requires setup. and the bot is in the server
and bot is offline at server
i try that kick and re-invite bot but didnt work
2 MB. Again, I'm not trying to change the image. This same image worked perfectly before; nothing was changed, it just stopped sending the welcome message.
1MB is limit. It’s not working because of too big file
@sage flint
When was that changed, because like I said this image worked perfectly before and I've changed nothing about it.
Our image hosting provider decreases file size limit
Dashboard
autorole
Try on another browser
Well, I'm here with the same problem as uzzi. OperaGX, Chrome, Edge and Firefox used with same result. "Server requires setup". Reinviting the bot, messing with permissions, and trying messing around with my profile on the probot website turn up nothing.
Had this problem for a couple days now.
didnt work at discord app
is the server down?
can anyone help me?
but official site is available
Hi, I have added ProBot to my Discord server, and the bot is offline, only in that server, in the others it works, how can I solve?
Hello, I am trying to use Probot's /rank and /top commands in a big game Discord server. But the bot keeps on saying that the application didn't respond. Everyone else is able to run the /rank and /top command, except for me. So it seems like it is just a problem for me and not for other people.
I would like to ask if there is anything I can do to make Probot respond to the bot commands.
Possibly regional outages?
Hmmm.
I had this problem for like a month+ so far. So idk tbh
I'm more just putting it forwards, cause it would make sense for small problems not everyone's having
Ok :)
Can anyone tell me what I can do?
i have this problem too 🙂
...
@grave portal @nocturne flax known issue, should work properly soon as possible
Hi, could someone help me if I want to add a Twitch account that there is a notification in the Discord comes all the time an error ?
hi hi, we're having issue with twitch's api rate limit, so any action involving it can not be done. the issue will be fixed as soon as developers can settle it out with twitch
Oh okay thx
my pleasure
hey, which version are you using ?
may i have your server ID, to refresh the shards please
Sent
ty
Hello, It seems to me that since March 13, my ProBot has been no longer online, I can no longer use its commands, nor see the dashboard. I removed it from my server, then invited it back but still nothing, it's not online. I can see that someone from here, Dinero, had the exact same problem as me. Please help me!
know issue, be patient until the problem got resolved by our dev’s
yw
👍🏼
I am having a problem with my server Overview, it says 0 for new messages, joins, and total members? is there a way to fix this
How long does it usually take?
Can someone help me?
hi everyone, i have a problem with ProBot, the auto-roles function isn't working, why?
why dosen't give me the level roles?
is the dashboard site offline?
@someonethatcanhelpme
hi guys i need some help. im trying to add probot to my server but i used the inv link and no servers are on the dropdown
What's the solution?
<@&336913504051265537>
The Bot can‘t find the Role even though its the exact same name and the role from the bot is above the role I want to add as an Reaction Role <@&675070424748654593>
Bot is already setup but has now gone offline any fixes?
whats the dashboard link?
i voted for pro bot but did not receive credits for voting why?
- <@&675070424748654593>
Try again after 12 hours and let me know what happens
Please note that you cannot vote twice from two different accounts On the same device
i did, i voted yesterday too and day before and with this acc only
Guys, how can I change the text on the Welcome photo?
How does one reference to another chatt?
example: in a welcome message, how do I make a -> #chat-en <- in the embed message? I have looked at other setups and its a "<#numbers>" string but how do I find the string for it?
<@&675070424748654593> -
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593>
Hey! When trying to go to the site, I came across an error 1015, do you know how this happens and if it is possible to resolve the problem?
Hi I need some help because I'm stuck on this loading screen
<@&675070424748654593>
why is the website of probot isnt working ?
Ok so that's general, that reassures me a little 😅
brah like it doesnt work ever its work daily only maybe an hour -_-
Oh, okay, I don't know I use probot from three days and I never had a problem :')
i have been blacklisted for no reason
<@&675070424748654593> -
communicate with @near canopy / @crude estuary And ask them why
how l fix probot error 1015
Probot has been offline for a while now and says it requires setup again. Will it eventually come back or does it need to be set up again? Would prefer to not redo the configuration on a fresh one.
<@&675070424748654593> -
Unfortunately it has to be set up again
Is there any information regarding it, like what happened? Looked like several people had the same problem but no announcement and feels like a pretty big issue.
I do not have any information, but there are many problems with the bot currently, which will be solved as soon as possible
What's up with the lack of communication in #status #announcements etc?
#status message doesn't seem operational currently.
How do I make custom commands
you cant
They are offline now
All the commands like (/rank /kick /clear /daily /help /invite etc.) can't work. I have tried it (and yes probot has admin perms). This problem actually started happening sometime ago, I tried to get support but I was ignored. I hope you can help. Thx in advance. <@&675070424748654593>
Try it from another browser
Alr
why cant i go into probot its taking so long to load
If I kick and re invite the bot will peoples xp reset?
They keep their xp
Thank you
Cuz I kicked the bot and reinvited cuz of its not working rn
So I was worried that everyone’s. Xp reset too
I might have to configure it again tho
Like server setup
Once it loads
This is a known issue , they will fix it , hope very soon
I think your setup will be the same in the dashboard
Ok hopefully cuz it was a lot I had setup
Hey , now this is getting serious , why am i banned temporarly ? And for no reason !
I was waiting my dashboard to load then this appeared
All of the log channels aren't working and I have to re-create new channels for every single log for it to work. Anyone knows how to solve this problem?
<@&675070424748654593>
.
Why is it blocking the massage
Hello, I'm sorry
I have a problem
"Probot" is offline on my server, what should I do?
What is happening
Why is probot offline
I need him for like, half the bot duties. I have him running 50% of the bot ran systems and he's down right now.
<@&675070424748654593>
I've had this pop up and I'm confused why
What happened?
The owner of this website (probot.io) has banned you temporarily from accessing this website.
Its just a CloudFlare temporary block due to high traffic. Wait for about 15 minutes and try again, and do not refresh the page too frequently, it might increase the waiting time
ahhh alright, thank you
np
Try adding just youtube.com
The only thing you can do, is just report this to Discord
We personally can't do much about that
What exactly you're trying to do?
How do I report it? on support or what
https://support.discord.com/hc/en-us or right by report button on bot's profile, but i don't know is there any category that fit this case
If this issue still occurs, you can also try to delete all ProBot webhooks and let bot to create new ones
Does the bot is online on your server?
The bot keeps saying that "it needs setup in discord" when I click on the link for the discord, it brings me to the authroization and i do it and it just constantly says it.. It started saying this after i tried setting up reaction roles
nothings changed
@icy light@knotty sinew it should be fixed in few minutes
wait some more or try using another browser
alrighty
Unfortunately, it has been a problem since this morning until now
i know, as i said it should be fixed in next few minutes
Ok
anyone know when probot will be fixed?
check now please, is the bot back online yet?
Not for me
Not for me either
Nope
Excuse me,Staff, for Persian, a language that does not use this bot?
Would someone like to tell me what's going on
Ye bro not a single dev announcement at the very least
WHYYYYYY?!?!?! 😭😭😭
Hey, so when i added ProBot to my server, the website wasn't loading. All it showed was some dots and nothing else, i couldn't customize anything and stuff.
Do yknow how i fix this?
thanks!
<@&675070424748654593>
Oh you gotta be kiddin
So any updates on why bots are offline and not able to be set up on the dashboard?
They said it's up and running, about 4 hours ago. It is not.....
ikr
Yes. Here is the screenshot:


