#support-en

1 messages · Page 147 of 1

livid hearth
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if you have any trouble with the bot being offline, we can replace it by a new subscription if you want

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you need to subscribe to the gold / diamond membership

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hey, is the bot online on your server ?

wise gyro
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Well, I will not use it, but how do I solve the problem now?

livid hearth
nocturne flax
tropic trail
livid hearth
livid hearth
wise gyro
#

Ok

livid hearth
languid elk
tropic trail
livid hearth
tropic trail
livid hearth
# languid elk

sadly you can’t white list channels/roles, it’s a problem related to discord-end

livid hearth
tropic trail
tropic trail
north sage
#

already actived, I had to do something for the slash command but it doesn't work for the setxp command
I had to authorize the use in the specific channel and the role that has access to it from the ProBot site AND Discord, otherwise it didn't work, but for setxp, I did the same except that it refused

livid hearth
livid hearth
rain berry
#

does anyone know how to change server prefix for probot

north sage
north sage
rain berry
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@livid hearth do you know how to change server prefix

tropic trail
livid hearth
rain berry
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wdym by alias

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i ain't getting ip grabbed bro

rain berry
livid hearth
rain berry
#

where is it located at

livid hearth
tropic trail
livid hearth
rain berry
livid hearth
tropic trail
livid hearth
livid hearth
north sage
livid hearth
# north sage yes

maybe there’s a bug, il report that to our team, that’s for the report ChillBar_kiss

tropic trail
north sage
livid hearth
# tropic trail So I checked and he had the administrator role, I tried to do "/" but I don't se...

Enable the setting to show slash commands on your app
You may have disabled the setting to show rich text previews in the text box for your Discord client.

Go to the User Settings screen on your app.
On desktop: This is the gear/cog icon next to your username in the bottom-left corner.
On mobile: Swipe left to get to the channel/server menu, and click on your profile picture in the bottom-right.
Go to the "Text & Images" tab.
Toggle the "Use slash commands and preview emojis, mentions, and markdown syntax as you type" setting so that it is enabled.

tropic trail
livid hearth
# tropic trail Found it and it's active

Make sure you have enabled the "Use Application Commands" permission. #
Go to your server's settings.
Go to the roles tab.
Choose the "@everyone" role at the bottom of the list.
Scroll down to the "Text Channel Permissions" section and enable the "Use Application Commands" toggle.
3. Restart your Discord app. #
4. Update your Discord app to the latest version. #
On desktop: Completely quit out of Discord by going to the taskbar, right-clicking the Discord icon, and clicking "Quit Discord".
On mobile: Go to the app store that you downloaded Discord with and check if there is a button to update the app.

north sage
# livid hearth you tried using aliases?

aliases work but no command slash despite the fact that we are the integrations, and I noticed that for the integrations, it is as if nothing is configured, in the sense that, for each order, I must authorize who has the right and in which channels

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Like command Daily, Avatar or Help

cyan nimbus
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G

#

D

#

Ddxxx

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Ddddddddd

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See

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Ddd

tropic trail
cyan nimbus
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Ddddd

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Dd

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Xďddddddddddddddddd ďdddddddddddddddddddddddddd

north sage
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?

cyan nimbus
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Lolllllllllllll

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Thats funny server

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Im in command prompt why its recording me

keen gazelle
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<@&675070424748654593> Hello, I hope you are having a good day.
I seem to be having an issue or don't understand how this is suppose to work, or it is not functioning.
I am editing the /warn command for my server, I am the owner.
The Dashboard allows us to list reasons, but I'm unsure as to what purpose?
Even after saving my edits multiple times and refreshing multiple times, when I do /warn (user: @name) (reason: ) None of the reasons I've input show up or can be found for any usage...
It only allows me to type a reason but none of these reasons in the dashboard are anywhere to be seen or found

lost hornet
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how do i set a role to be able to use other bots but not probot?

keen gazelle
lost hornet
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i bet there is a setting for that already, i just dont know where

keen gazelle
keen gazelle
keen gazelle
lost hornet
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i'd like to allow only certain roles to use probot at all

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like exactly the effective discord owner and or admin/mod

keen gazelle
lost hornet
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lol

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is that even possible

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xD

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anyway, the opposite

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i want everyone and other roles to not be able to use /help functions.

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except the owner and admin/mods

keen gazelle
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Other than that I havent seen a "catch-all" type of disable ALL probot for specified role section

lost hornet
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checkin that now

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i was full dive into helldivers xD

keen gazelle
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Like this

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But i think you have to do that for every command you dont want them to use and include every role you dont want to be able to use the command

lost hornet
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a faster way, using that feature, is to add only "allowed" roles

keen gazelle
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But yeah, seems like, from what I saw you have to do it for each command.... makes sense though, would be good to have a overall "disable all for these roles" in server settings section though

lost hornet
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but like

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but if*

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i'd want everyone to not be able to use probot at all?

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hm

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from discord it self i gues

keen gazelle
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You can change it also in integrations in the server settings and add a role that cannot use probot slash commands

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On discord itself

steep halo
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.

lost hornet
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just found out that from integration you can do a bunch of stuff xD

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btw

abstract kestrel
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Excuse me, I am taking Blacklist and I wanted to know if you can unblock it <@&675070424748654593>

twilit isle
#

How can I make the webhook use ProBot commands?

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<@&675070424748654593>

sage flint
sage flint
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where what?

twilit isle
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I am sorry ._.

short cypress
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Is there a way to make specific users not get logged? If not is it possible for you to make it? <@&675070424748654593>

short cypress
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Ahh

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Wouldn't it work the same way as the automod?

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there u can set what roles messages will not get filtered

sage flint
short cypress
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Like is it not possible to make an option like that or just no one knows how to do it?

sage flint
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It is possible and we know how to do that, but this is not implemented at the moment. Maybe in the future we will add such a filter. You can suggest that on the #573053418017521664

nocturne flax
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hi

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can i know how to make selection roles open certain chats ?

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@sage flint you seem knowledgeable

cosmic eagle
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Hi guys. currently im using Arcane for the levelling in my server. my question now, if i wanna subs probot to replace arcane in my server, is it all members level/rank will start at zero?

vocal quiver
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Reacting to a role will be able to open up parts of chat thats unobtainable without the role

rustic marlin
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I'm just getting this error when I try to add probot to a server, after signing in and selecting which server to add it to. It's just an infinite loop of "the server requires setup" and then loading, and eventually this.

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Also the probot.io interface on the website is extremely slow

rustic marlin
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<@&675070424748654593>

small meadow
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Pls Help

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I habe the Probleme

plucky lance
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How to blacklist channel, so if people chat in the blacklist channel, they wont be able to get any XP

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<@&675070424748654593>

rustic marlin
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I would take a screenshot for you but it won't load for me currently, presumably due to some kind of outage or API error, but there's no update in #status so now idea

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Ah, it finally loaded, here it is @plucky lance

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"NO XP CHANNELS"

eager sphinx
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Can I embed this type using probot now

bronze acorn
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Did you take Nitro for a year?

split needle
nocturne flax
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I did it yesterday

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I want to know the problem of mixed bots now

split needle
nocturne flax
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When I use a command it's like all of things show up

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I want to make it more organised looking

split needle
split needle
floral stag
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Everytime i try to save the Twitch Notification always gets an Error or Try Later. I cant even change anything.

split needle
# small meadow Pls Help

switch to embed mode, add anything to the description, save changes then switch back to message mode and send/edit as you wish

split needle
split needle
split needle
split needle
hollow jetty
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Does the DM server owner respond?@split needle

split needle
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no

hollow jetty
split needle
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you don't

hollow jetty
split needle
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you may contact one of the partner managers instead, which I forgot who and if they're around

cosmic sentinel
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ahh I need to change, lang to english, anyways

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what can I do here

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.<

split needle
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you've been blacklisted by the api, but we can not really do anything about it, even myself got affected

floral stag
cosmic sentinel
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so we cant change that? :/

split needle
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no by now

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since the users got affected both are violating our rules and not, so we can not just do a mass unbacklisting

cosmic sentinel
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Ah, like you cant mass unblack because you dont know who violated, gotcha

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anyways I'll wait then

eager sphinx
split needle
eager sphinx
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Actually I can't find this option in probot. Please help me a little it would be great for me

split needle
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well then you can make what you've seen by setting up an embed message

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and what after that is just like normal messages, but may perhaps on an embed or not depending on you

eager sphinx
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How to do the hyperlink?

eager sphinx
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Thank you

lethal yew
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Can I get the Pro Bot logo?

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@split needle

digital tinsel
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Can I get probot permium

split needle
split needle
digital tinsel
split needle
digital tinsel
#

أنا صانع روبوتات، وأردت اختبارك

split needle
# lethal yew How ?

get the bot's profile pictrue using /avatar command, then download the file, convert it back to png or jpg as your choice and use it
I can not help you any further as we're not tech support

digital tinsel
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No

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I can speek engilish to

lean badgerBOT
#

:white_check_mark: @_moonpickaxe muted from the text! :zipper_mouth:

split needle
#

if you wany to troll, go else where, this is not a circus

short orbit
#

how to reset top?

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day top

nocturne flax
# short orbit how to reset top?

You can use the '/reset' command and set the target to '@everyone'. You can reset all xps like this. Or if you only wanna reset only the ones in the top, you can reset with id instead of everyone.

mighty prism
#

Customize the welcome image using the available options:

Background: Choose either a transparent background or an image with customizable width and height.
Avatar: Choose between a square or circle avatar with customizable height, width, and coordinates.
Username: Choose the position, size, color, and alignment of the user's username on the welcome image.
Text: Enter the text you want to display on the welcome image, along with its position, size, and color.

Where / How can i do this?

nocturne flax
lean badgerBOT
#

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

rugged kayak
#

Is there a discount code?

reef wigeon
#

How do i import my custom server icon into a probot embed?
This is broken:
Please don't tell me you can't.,

inner sleet
#

How can I block a user from receiving a role that is granted at a certain level. In other words, even though they reach, say, level 15 the level they would normally get the role), they won’t get it. Can that be done?

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Please, ping me if someone answers me. I might be working 🙏🏻

elder jasper
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<@&675070424748654593>

nocturne flax
nocturne flax
nocturne flax
nocturne flax
inner sleet
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I have it set so when a user gets to level 15, they get a vip role that unlocks a channel. But I want a specific user not to get the role even if they reach level 15

nocturne flax
inner sleet
#

Yes

nocturne flax
inner sleet
#

Ohh I see, so create a role exclusively for them and through the dashboard setting it to no-xp role, right? Thanks 😊

flint dirge
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Is it possible to make a role exception for the logging? For example, the role Admin not be logged for message deletion, etc.

reef wigeon
reef wigeon
lyric wave
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Problem

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a person can't transfer

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The problem is in all the servers

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@nocturne flax

candid gyro
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@nocturne flax

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i am blacklisted.

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how can i remove it

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@near canopy

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Cant remove it?

livid hearth
candid gyro
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;-;

livid hearth
candid gyro
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But how can i getg unblacklisted

livid hearth
candid gyro
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I just need to use that acc now.

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and i might claim some credits so i need it;-;

hard jungle
#

hm

candid gyro
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@livid hearth it is unremoveable?

livid hearth
candid gyro
livid hearth
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yw, glad to help

reef wigeon
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And i guess im left on read

reef wigeon
crude oracle
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Any support is here

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How I can claim rep

nocturne flax
#

I have been having issues with the join & leave logging, so whenever I go to put an image in it wont save. Is there a reason it's not working?

reef wigeon
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Eh.. guys.. is it just me or did the reaction roles dissapear from my panel?

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Nevermind, found it

harsh patio
#

Hey
Anyone know if there's an estimate as to when Twitch livestream announcements won't be a Beta feature anymore?
So we can do more than one channel announcement per server?..

vagrant jewel
#

hi can i know whats the prob abt this <@&675070424748654593>

harsh patio
#

Are you a bot?

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😂

vagrant jewel
#

c

vagrant jewel
harsh patio
vagrant jewel
brave topaz
harsh patio
#

Yea mine seema be workin', I'll leave it to the experts

harsh patio
crude oracle
#

@brave topaz @brave topaz

lean badgerBOT
crude oracle
#

Now I can send 5 rep tomorrow It will be 15?? Or 10

sweet geyser
#

Supporto italiano?

brave topaz
brave topaz
sweet geyser
#

Help me

brave topaz
sweet geyser
#

Tyy

brave topaz
#

no problem. have a nice day!

lyric wave
#

my friend

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not me

unique fog
#

Hello contacted you a few days ago about ratelimit issues when visiting the website. While those seem to have been fixed, today I have been facing a new issue when trying to view the website. I will attach a screenshot

brave topaz
#

<@&675070424748654593>

brave topaz
unique fog
lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

nocturne flax
#

New twitch feature not working?

harsh patio
#

So, back to my age-old question

#

Any estimate as to when Twitch announcements'll be outta beta (i.e. more than one channel allowed per server)?

ebon berry
#

How do I get it to where I can see when messages and stuff get deleted with this bot. Like I am making a logs channel to see what all happens in my server with discord but idk how to make it to where it logs it

rustic marlin
#

Do the support staff even read this chat???

finite tusk
#

<@&675070424748654593> when i use the bot and i go to dash board it keeps saying im banned temporally.

elder jasper
elder jasper
elder jasper
finite tusk
#

i did

#

did same thing

elder jasper
finite tusk
#

Yea

brave topaz
# finite tusk

Cloudflare temporarily blocked you. You can only try again with a VPN, another device, or wait for Cloudflare to unban you.

harsh patio
west pollen
#

ban

mellow basalt
#

Hey if someone scamed me how can I get my credits back

split needle
normal bloom
#

Hey

#

How can I see number of warnings in a server?

brave topaz
#

<@&675070424748654593>

brave topaz
normal bloom
#

Thanks

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Ig I don't have perm

brave topaz
#

No problem!

lyric condor
#

hello

brave topaz
lyric condor
#

yes

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how can i do like this

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@brave topaz

brave topaz
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An embed?

lyric condor
#

how i can make it by steps

brave topaz
#

it's pretty easy and simple once you reach it on the dashboard https://probot.io/dashboard by selecting your server, embed messages module
create new one and start adding content

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From what I see, the emoji is simply a reaction that a user has added.

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If you want to put a channel, you can use this format: <#ChannelID>

lyric condor
#

The Name Will Be Netflix

brave topaz
#

Alright! Let me know if you need additional help a_takeoff

lyric condor
#

ok

frosty ibex
#

Hello, I have been demanding that the logs be fixed since December. I'm fed up with no one trying to repair them. That's why I want to get an answer now. Is there an option to make them work properly as before, or can I delete your bot now?

#

<@&675070424748654593>

golden ice
#

Yoo I m here to get information of how to set pro bot for level up messages and adding roles as member level up
<@&675070424748654593>

frosty ibex
#

ok but I want to get answer on my question

west rain
remote hearth
#

Hello ,I vote for the bot and I didn’t get credits

glad shale
remote hearth
glad shale
remote hearth
#

okay

bitter zephyr
#

Quevedo

elder marsh
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I am having issues trying to clear messages

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It simply wont clear anything

vagrant jewel
pine solar
#

Hello, I created an embed and added reaction roles to it. I saved the changes but when I went to my embed in my server they didn't show up

nocturne flax
#

Uh how do I set up the leveling system

brave topaz
brave topaz
elder marsh
#

I asked it to clear 1000

brave topaz
#

Possibly the limit per command is 100.

lean badgerBOT
#

Leveling System Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.

Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.

brave topaz
#

@nocturne flax 👆

brave topaz
pine solar
solar shore
#

is there a way to allow only certain commands to certain roles we have it set up but it is not working correctly

pine solar
#

Here is the Reaction Roles I added to my embed

honest knot
#

yo how can i edit this poto of the bot

hazy cairn
#

hello

#

why there is alwais two color with the same no.

hasty sonnet
#

Hey! my premium bot has been down for a month now, first i thought it was maintenance or something, but it has been offline since feb 1st. I've tried reinviting and then i noticed i cant modify de premium bot, it displays an error number 503.

lean badgerBOT
brave topaz
brave topaz
split needle
split needle
split needle
split needle
#

@brave topaz you may follow the channel's topic before helping other users

brave topaz
#

Ok, sorry

hazy cairn
#

Can't I added an new colours or numbers

split needle
hazy cairn
#

Okay thanks alot

blazing imp
#

The stats aren't working yet

late parcel
#

i ask already in the #premium-support channel, but i didnt get an answer since 2 days. i have issues with downloading the last bill in my webinterface. anyone else have this issue or know how i can fix it?

lean badgerBOT
magic nexus
#

Hello

#

I can pay premium bot tire 2 with credits why

#

@split needle

solar shore
livid hearth
nocturne flax
#

@sick bone
Hello, recently Probot has a problem, it deletes the links, but in the settings of the Probot panel, the option to send links is turned off, and I also turned off this option in Auto Mod Server, but the problem still exists.
I caked and refreshed Probot several times, but this problem was not solved, can you help?

winged sage
#

Quick question, When doing a timeout. What are the possible time types? (Minutes, Hours, Days etc) and what do i type for these? I tried to timeout someone for 3m(onths) and it got send as 3 M(inutes)

atomic pine
winged sage
#

I mean when using a command

lean badgerBOT
atomic pine
winged sage
#

I tried /timeout (user) time:3m but i meant 3 months, not 3 minutes

#

but they both start with M so idk how to use months by command

atomic pine
#

probably need to change the dropdown bar timeframe on probot dashboard. if you change it to days then you could do 90 days maybe

winged sage
#

That could work, but It seems there are timetypes for anything but Months. As i can do Minutes, Days, Week, Years but not months im afraid

raw ice
winged sage
#

You can make that using reaction roles

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with embedded messages

atomic pine
#

self-assignable roles on the dashboard

#

theres how to videos on youtube for that

raw ice
atomic pine
#

its the same concept still

#

link got blocked, just watch any video for probot instructions

raw ice
atomic pine
#

you need to create an embed message and send it to a channel to add the reactions on

lean badgerBOT
atomic pine
#

use a testing channel if you dont want other server members to see it yet

quick wigeon
#

wsg yall
can somebody help me make probot send a msg like that
with my server's photo and name

#

a friend told me to come here

still flame
#

Anyone knows solution for this
When I try to buy preuimuim pro bot it shows me this

river estuary
sage flint
still flame
#

But why

#

Then remove it from there

sage flint
# quick wigeon wsg yall can somebody help me make probot send a msg like that with my server's ...

Embed Message Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.

Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.

echo hull
#

مين يبيع جواهر فري فير

sage flint
sacred plover
#

I still can't change the twitch stuff, like I want to change the long everyone I have as well as my profile picture for my twitch seeing as it's me and my ex

sage flint
sacred plover
sage flint
#

There is no eta

sacred plover
#

I don't mean any rudeness it's just been I think over a month? Since I last reported the issue

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And it's kinda like, annoying streaming with the pfp of my ex, that and the server pings as my server is now bigger then it used to be

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Cause iv got a new banner and pfp now that has my family and kids that my actual twitch is updated too that id like to use

sage flint
#

Apologies for the inconvenience, it should be fixed as soon as possible but unfortunately i can't give you any estimated time

frigid jackal
#

how I can see my reps?

#

@sage flint

sage flint
frigid jackal
#

nope I mean

#

how many I can give to others

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I have a membership

sage flint
#

When you use the /rep command it will show you how many reps you remain

frigid jackal
#

I know but I don't want to give others

sage flint
#

Well, this is the only way. If you haven't given a rep to anyone yet today then you have all 5 reps left

frigid jackal
#

what??

#

how

#

I think I get everyday a 5 rep

sage flint
#

5 per day

frigid jackal
#

wait

#

yea

#

yes

#

but

#

it go?

sage flint
#

it didnt stack, you can give 5 reps per day

frigid jackal
#

if I did not use it

#

what??

sage flint
sacred plover
#

^w^ cause that would be incredibly appreciated

robust kernel
#

hey there, i am trying to use reaction roles and i found the emojis are not up to date / missing some e.g. light_blue_heart 🩵 any chance you add them?

hasty trellis
#

How do i setup up the banned user log in my blacklist channel

#

Ive seen others do it

ebon star
#

So a few days ago I did something on accident and I can’t figure out how to fix it

#

So originally the bot would do the /user command in a specific channel when someone joined

#

Help please

#

Im also on iPhone

ebon star
#

<@&675070424748654593>

kindred oasis
#

Helloo! Wanted to know if any knows if there's a recommended size for the welcome image background for when a user joins a server? :3

ebon star
#

I’m there

mental cradle
#

Pls help i wasnt able to use C command to transfer and i by mistake did a / command am blacklisted too

remote hearth
#

I vote for the bot I didn’t get the credits

karmic star
#

i need help

mental cradle
#

How to whitelist pls tell

#

I rlly want to buy bundles pls

karmic star
#

can i reset xp of all members

mental cradle
#

No

#

Bro pls how do i whitelist

twilit rampart
mental cradle
#

I want to buy bundles

#

How do i whitelist i want to buy hundles

#

Bundles

karmic star
#

@twilit rampart whats your helpline?

#

arabic?

twilit rampart
#

japanese

karmic star
twilit rampart
#

#support-int

mental cradle
#

Pls helpp

#

I was black listed i think

#

How do i whitelist

round frost
#

are the devs aware of this bug?

mental cradle
#

And i saw bot warned me

#

That i chose 5 weapon roles

#

Idk what that means

round frost
grim burrow
#

With the temporary channel feature. Is there a way to have the user who creates the channel, also have access to that specific channel settings? Now only we as crew members seem to have access to the settings instead of the user who created the channel using that temporary channel

mental cradle
#

How do i whitelist myself pls help

mental cradle
#

<@&675070424748654593>

lean badgerBOT
mental cradle
#

Uhm bro i have been black listed for no reason pls help me yoo

#

Too

frail bluff
#

probot not sending welcome messages anymore

nocturne flax
#

@sick bone
Hello, can you help me? Probot has messed up whatever link they send, the others are deleted on the server.

#

Probot deletes all the links, I turned off its auto mode on the server and in its panel, I reset it several times, but this problem exists.

minor birch
#

Hey there! I am trying to set up an auto notification for when some of my streamers so live on twitch! I know I am in the right place on the ProBot website to set that up, but it keeps telling me to "Try again later"

robust kernel
#

is it somehow possible to link a channel with "#" within the welcome message?

frail bluff
#

Do <#(channel ID)>

#

<@&675070424748654593>

#

Hm

#

I guess that did something

#

Alr

#

My issue is

#

Pro bot ain't not sending welcome messages anymkre

#

Anymore*

livid hearth
livid hearth
livid hearth
livid hearth
livid hearth
robust kernel
grim burrow
#

With the temporary channel feature. Is there a way to have the user who creates the channel, also have access to that specific channel settings? Now only we as crew members seem to have access to the settings instead of the user who created the channel using that temporary channel

thorn anchor
#

@everyone

ivory plover
#

Probot has every permission, is above all ranks, I use only voice level requirement, and I put 0 on text level. the bot still won't give role rewards. I feel like Ive tried everything

thorn anchor
#

Are you here

#

@livid hearth

#

@twilit rampart

#

@sage flint

coral narwhal
#

@thorn anchor Read channel description

leaden dragon
#

i got blacklisted idk why

#

cant see my credits

thorn anchor
#

@coral narwhal

frail bluff
#

used to be this

#

now its this

#

probot has admin perms too

#

so there should be no such problem

#

i even turned off welcome message and turned it on but still the same this

#

thing*

thorn anchor
#

I have black list please remove

#

@coral narwhal

#

@livid hearth

quick wigeon
#

Can i change the probot's name and photo when it sends an embed message?

#

I want the embed msg to look smt like that
with a photo and name of my choice

pulsar trellis
#

New accounts cannot transfer credits?

#

If yes how long does it take for a new account to be able to transfer?

tardy sentinel
#

How do I make it auto role someone when they join

#

@lukam

#

@dark gulch

sage flint
sage flint
sage flint
swift star
#

Hey.. I've noticed in the past hour our audit logs for mod actions was heavy delayed. Is that due to our member count and discord activity or is that you guy's side?

sage flint
#

Hi, its delay on our side, should be fine soon

swift star
#

Ahh gotcha.. worried that our member count hurt the delay. appreciate it.

#

Tyty

sage flint
#

No problem

dusky minnow
#

yooo

#

@sage flint

nocturne flax
#

Hi guys, When I want to extract my daily credit, I face this error

lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

vapid spoke
#

<@&675070424748654593> i need help someone set up the bot locked the xp commands and got kicked for reasons im not allowed to discuss can someone dm me and help with the bot issue. i also need help to remove a kicked account from the top 5

dusky minnow
#

<@&675070424748654593>

quick wigeon
#

ty

charred scarab
#

why is our bot offline?\

#

now its on

cinder kettle
#

Iwant banner of fcc

steel stone
#

trying to integrate probots moderation commands into is the punishment process
i noted that currently, it seems to be setting a time limit on bans and looking at the dashboard and what ive seen online, its unclear how to remove this time period so that the default value of a ban is perm and not a set period

split needle
split needle
split needle
steel stone
split needle
#

yea but it will only ban for a duration by now, as we have not added a permanent option yet
not sure what stopping them from doing it

steel stone
#

i mean, perm is the defult discord option
the fact the bot sets a time is extra
that dosnt make sence that it cant do what is defult

nocturne flax
#

Is there any api for probot?

thorny plover
#

<@&675070424748654593> how do i make probot send a message?

mental cradle
#

I think i accidentally chose more than 3 weapons in server

#

So is that the reason of blacklist?

#

Pls help me too

waxen totem
#

hello

#

can somone help

#

me i cant remove probot role

#

i have highest role in server but

#

i cant remove

#

te role

#

<@&675070424748654593>

dusky minnow
#

@split needle

split needle
split needle
split needle
split needle
waxen totem
#

probot role

split needle
#

I don't understand it

waxen totem
#

i cant romove

#

this role ProBot ✨

#

name

split needle
#

it is system role, so you can not remove it

waxen totem
#

why tho

split needle
#

because it is system role, being there to mainly define the bot's permissions

waxen totem
#

how can i remove probot?

split needle
#

just kick it out of your server

waxen totem
#

i cant

split needle
#

then it's just you being lack of permission, this is not what I could help, contact your server's staffs instead

waxen totem
#

i am server owner

split needle
#

then you should be able to do one of the simplest thing as kicking a user

waxen totem
#

but old owner dont have accsses to his account so we cant kick the bot

#

so i need your help

split needle
#

then I can not help, it's about your server, not our bot

dusky minnow
#

@split needle

split needle
#

if you need help, state your question/issue, not just randomly mentioning

dusky minnow
#

how can i get blacklisted ?

waxen totem
#

@split needle do you know who can help me?

split needle
split needle
dusky minnow
split needle
#

well you don't really need to, but you can still contact @crude estuary if you want to report more than just you

dusky minnow
#

do i need to contact this guy to get blacklisted ?

#

@split needle his dms are closed how can i contact him ???

split needle
#

let me see who else you can contact

dusky minnow
thorny plover
mental cradle
#

Pls help me i want to buy bundles i have to transfer

split needle
mental cradle
#

I really need the transfer command back

#

Pls help

#

Everyone told me to go to probot support

split needle
mental cradle
#

But i cannot transfer credits

split needle
#

yea I know

split needle
#

the reason was trading

mental cradle
#

What

#

But

#

Whatt

#

Trading what

split needle
#

that's our automated system, not really anything man done

mental cradle
#

So i can never transfer credits again??

split needle
#

it has a duration of about from 3 months to longer

#

I can not really tell

mental cradle
#

Bro

#

Can u transfer my credits in this acc

#

To my friends plss

#

He helped me alot

#

And i feel sad that his credits r gone too

split needle
#

I can not

mental cradle
#

But how do i get whitelist

split needle
#

either wait for it to expires, or contact whoever responsible for it, but they will reject the reason you've got

mental cradle
#

😦

#

But everyone in the server trade dude

#

Why i was the only one

#

Like everyone

split needle
#

that's our automated system

mental cradle
#

Its server for trading

#

But then u should whitelist me

#

Or blacklist everyone

split needle
#

I want them to remove the command also, not just blacklist or something

mental cradle
#

Then how will i get whitelist

#

Cuz if i stay blacklisted

#

I can never transfer credits

mental cradle
#

Bro expire will take 3 months

#

I already waited 2 months so i could transfer

#

And now am blacklist

#

Thats so wring

#

Wrong

#

I was the only one

#

After asking to everyone

#

They told me to go support en

#

And even if support en can do nothing then why does it exist

split needle
#

it's not liek we're wizards that can do anything, everything has its limit

mental cradle
#

Then why bot doesnt have limit

#

It was developedd

split needle
#

@dusky minnow you may check and change your privacy setting to allow server members to message you, then contact rà3d again

split needle
mental cradle
#

Wow at end it collecting and waiting a month was not worth

split needle
#

we're not encouraging users to collect credits for the only purpose of trading even, so it's up to you

mental cradle
#

But my question is

#

Why i was the only one in seever

#

Server

#

That had this problem

#

No one in the server had this problem

#

I even asked the admins developers and even the owner

split needle
#

I don't know how the automated system work, as well as none of us know other than the one who developed credit syste,

thorny plover
#

btw if anyone clicked on that link that was send for the gift card it gives you spyware from russia

#

i did click on it sadly

rugged aurora
#

I'm Japanese and I'm using pro bot on my server. Normally, I speak in Japanese, but when I chat English (such as links), the treatment I set will be done, I wanted to change the setting, but I can't find the setting that causes it ... I want you to help me.

I'm using translation. There is a possibility that there is a wrong sentence somewhere, so if you can speak Japanese on this server, I'm asking for help from Japanese supporters
||help me tah…||
Thank you

dusky minnow
#

i tried to dm another admin and the message sent

hazy cairn
#

does the vote now didn't give you a credit

split needle
split needle
#

wait for a while and try again

split needle
dusky minnow
split needle
#

well no

dusky minnow
#

why

split needle
#

it's just not possible for a staff to ask for a request like that

#

but let me just try

dusky minnow
#

i see

#

thanks

hazy robin
#

Hello

#

is there any English Support / cause the arabic no one is there

#

<@&675070424748654593>

tacit wave
#

I can't use commands, Why?

pliant cove
#

Hi, what's change background and transfers per month?

sage flint
sage flint
sage flint
vapid spoke
pliant cove
sage flint
lunar tree
#

Does someone know what happens when someone gets a leveling system reward that is a role they already have?

For example, by default everyone gets Orange role but Orange role is also the reward for reaching level 5, when someone reachs level 5 does lose the role? Does get a notification with the Orange role reward?

sage flint
sage flint
#

No problem

willow sigil
#

Can any mod help me please?

Twitch notification

try again later. Error

  • bot has all rights

  • admin rights

  • is set up for another notification log channel

  • i want to set up my twitch channel
    and the bot tell everytime try again later"
    <@&675070424748654593>

willow sigil
sage flint
#

Ideas about what?

willow sigil
sage flint
willow sigil
#

last question

level ranking

  • i can only rank up the number like the old level 0 and you grow to level 1

but is there a possibility to reach the role name instead of the level number?
dont find anything about it.

sage flint
#

Unfortunately thats not possible

rugged aurora
frail bluff
deft dust
#

Automod keeps blocking gifs for this role even though the role is disabled

stone creek
#

When i go on the dashboard the site say i was banned

stone creek
quasi wind
#

hello

#

How to solve the problem

#

@mortal summit

#

@nocturne flax

#

<@&675070424748654593>

glad shale
quasi wind
#

@cyan flare

#

@sage flint

glad shale
quasi wind
quasi wind
#

؟

quasi wind
glad shale
quasi wind
glad shale
#

As you can see I'm a retired staff and this is best support I can give for these problems, sorry.

vapid spoke
#

question how to i unlock xp commands someone who is no longer in the server locked them

glad shale
quasi wind
#

<@&675070424748654593>

quasi wind
rancid agate
#

Hoi, i've no freaking idea what I did but I was trying to add another self assignable role to my embedded message and apparently the embed deleted itself somehow? It won't register and I can't select the pervious message and I can't figure out how the heck I'm supposed to fix it.. with the layout changes I'm a bit lost. I don't want to send a new message if it means I lose the reactions that are already on the previous message 😓 <@&675070424748654593>

Basically I'm trying to add an embedded message to my self assignable roles that suddenly will not let me make a new embed message and rreactions roles...

white mason
#

hay2

#

<@&424428808951824406>

real ibex
#

How do people become support/statf

pine moon
#

Hello,

I want the automatic response to be a reply in a specific chat, and if it's not in that chat, it should say "[Not here]".

opal onyx
#

it keeps saying captcha not right in the daily claim <@&675070424748654593>

floral tartan
#

yo when i vote i don't get my credits how to fix that ?

south ridge
#

How do I get ProBot to stop flagging the word "Night" as a bad word?

#

I legit tried everything I could think of to fix it. Only thing left is to remove its permissions for managing messages but that only stops it from protecting us from spammers

#

<@&675070424748654593>

outer crescent
#

<@&675070424748654593>

split needle
# quasi wind

you have been blacklisted by out automated system, but with an unclear reason, therefore there's nothing you can do, even contacting a responsible staff, other than waiting for it to get expired

split needle
vapid spoke
split needle
split needle
split needle
split needle
#

as it has writen clearly on there, you have been temporary banned due to being rate limited
wait for a while (about 15-30 minutes) before trying to access the site again

split needle
vapid spoke
split needle
#

then I know nothing more since that is how discord's automod system work, which the bot is utilizing

rancid agate
nocturne flax
#

Hello Probot has stopped sending Welcome message to my server when users join but everything else seems to be working just fine, any idea why

hollow urchin
#

hi, this isnt abt probot but for my general safety

#

should i be worried? i havent accepted the dm

ocean kernel
#

Hi there, I'm trying to set a custom message for users who are timed out in my Discord server. However, the timeout feature only allows me to invoke the command. Is it possible to set a custom embedded message instead? Any help would be appreciated...

quick wigeon
hollow urchin
quick wigeon
hollow urchin
#

yeah

#

the string doesnt make even sense

#

but yk

quick wigeon
hollow urchin
#

better to ask and prepare if necessary then all ur info stolen

empty onyx
#

How can I make it so a user can access the dashboard full access?

frosty glacier
#

How can I make logs?

heavy nebula
#

How do I turn off the bot in a server when I'm out of that server?

#

or reset all my settings in probot

nocturne flax
nocturne flax
nocturne flax
nocturne flax
nocturne flax
nocturne flax
reef wigeon
#

Is there a way to make probot using its leveling system but.. it like, gives rewards when you reach a specific level?

hoary prawn
#

for some reason temp voice channels created by probot wont let anyone speak, it has all the permissions and i double checked channel/category permissions.

livid hearth
reef wigeon
#

Let's say you're a discord mod.. how many levels in probot would you achive in a lifetime?

real swallow
#

right so what do i do ? it's above all the roles yet it still says it ain't.

real swallow
#

if i could get a response asap that would be great as i want to leave this server.

#

??

reef wigeon
#

The highest role needs to be at the bottom

#

And the bots role needs to be above the ranking system

solid lintel
#

Hi, i use Probot in my server for leveling, i have noticed that it gave the first tier rank no problem, however when they reached the next level for it to promote them to tier 2, it does not upgrade them?

cyan yoke
#

saying my actions of authorizing probot to join my server is triggering some blockers and i cant access probot.io pls help

#

<@&675070424748654593>

cyan yoke
supple mica
#

HI

fast topaz
#

@nocturne flax

icy gull
#

How do I set people as point managers?

warm torrent
#

<@&675070424748654593> Im trying to claim my daily Coins/Tokens but its says i should disconnect from any proxy or VPN before i claim. But im not connected to any

livid hearth
livid hearth
livid hearth
livid hearth
solid lintel
livid hearth
solid lintel
livid hearth
#

my pleasure

wooden spear
#

welcome not working ?

livid hearth
wintry snow
#

how can i make xp working only in one channel?

untold vector
#

<@&675070424748654593>-

untold vector
nocturne flax
#

<@&675070424748654593>

untold vector
dire basalt
#

I want robux

untold vector
wet haven
#

Why cant i use /top day
But can use /rank?

untold vector
wet haven
wet haven
analog wasp
#

hello my new sever members can t sea the welcome romm no logs

#

the didnt give

#

the acc for

hallow hazel
#

how to become support

frank magnet
#

hello. I just bought this account and found Blacklist
How can I decode it?

cyan yoke
quick wigeon
#

guys i need some serious help

#

a friend sent me 2m credit by mistake on this acc
and this is a new acc

#

how do i send the credit to my main acc?

timid jewel
quick wigeon
timid jewel
#

yeah

oak patrol
#

can you command the bot to send the welcome message/image?

#

i dont wanna wait for someone to join to see if it looks good

warm torrent
wet haven
#

@timid jewel

urban granite
#

Hello! For some reason probot is stopping some server members from sending stickers

#

It’ll time them out but its only select server members

tepid sluice
#

I am trying to use the dashboard but it is forever trying to load my discord details

livid hearth
livid hearth
daring eagle
#

its been 3days - i am not able to claim my rewards - plz help

#

@livid hearth plz help

raven mural
#

عرب

#

؟

red shoal
#

is there a way to ping people with embeds?
like a role specifically

dapper quail
#

I would like to know why I am in the blacklist and if I can remove it <@&675070424748654593>

unreal falcon
#

If I buy the Premium Tier 1 for $5 will I get the marked features on the picture?

amber pivot
#

i just deleted Probot Automod by accident, How do i bring it back?

daring eagle
sage flint
#

@unreal falcon @daring eagle Do not ping moderators for help

sage flint
sage flint
sage flint
sage flint
#

#support-ar

hallow hazel
#

how to level up

unreal falcon
sage flint
hallow hazel
#

how

#

to

#

level

#

yp

sage flint
#

I see your message, you dont need to spam

#

a little patience

sage flint
hallow hazel
#

can i like

#

do i have

#

to be

#

active

#

in this

#

specific

#

server

#

or

#

any other

#

which has

#

prpopot

#

probot

sage flint
#

Server doesn't matter for global level at /profile, but each server also have its own leveling system and then, you need to be active in that specific one obviously

hallow hazel
#

how many exp do i need for 1 level

#

(to level up)

sage flint
#

Depends on your actual level, higher levels need more exp to level up. You can check how many exp you need to next level just by using profile or rank command depends on which type of level you want to check

deep tartan
#

Is there any way to change the margin of exp gained?

sage flint
#

Nope

deep tartan
#

:((

hallow hazel
#

but this server is dead

sage flint
#

Its a Support server not community

hallow hazel
#

wheres the community server

#

is it

river kettle
#

how can a make the welcome thingi on the server?

hallow hazel
forest axle
#

Hello, I keep getting "you are not allowed to use this command" on the server I'm in for the bot

sage flint
sage flint
hallow hazel
#

ok?

sage flint
hallow hazel
#

i have one last question

#

does probot have a community seerver

sage flint
sage flint
hallow hazel
#

oh ok

forest axle
#

Hmm

#

Weird

#

I asked the owner of the server and he said he didn't know but I'll try again, thanks

lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

hallow hazel
#

how to become premium user

sage flint
forest axle
#

Oki ty

sage flint
#

You're welcome

forest axle
#

I'm not familiar at all with this bot >.>

sage flint
#

No worries a_Pwease
If you have any other questions/problems with the bot, feel free to ask me

forest axle
#

Of course^^

icy tendon
#

C

river kettle
#

i have been temporarly banned for no reason

sage flint
worn mountain
#

help me

#

The probot no longer sends a welcome message to my channel, the bot has the same rights and what is the problem?

opal onyx
#

it keeps saying captcha not right in the daily claim <@&424428808951824406> <@&675070424748654593>

daring eagle
sage flint
#

@opal onyx p_arrow_up same for you

daring eagle
sage flint
daring eagle
proper karma
#

Hi Support, can anyone help me

silent mason
#

hi there is auto responder not working?

lean badgerBOT
fast topaz
#

@lean badger

mighty solar
#

@restive rose

restive rose
#

i got scammed
can you help me

#

@near canopy

#

37m

mighty solar
#

@near canopy

hard jungle
#

hi do i set up a mod logs channel with probot

hazy cairn
#

hello

#

may i get more informations abot what is the starboard

hazy cairn
#

thanks

vocal quiver
#

your welcome

topaz tundra
#

hello

lean badgerBOT
shrewd arch
#

Is there an issue with the leveling system at the moment?

shrewd arch
#

Using the /rank command shows that one of our members is at rank 8; however, does not have the role that was supposed to be obtained at rank 5. I have not changed anything on the dashboard. Is there a delay of some sort going on?

hard jungle
#

hi do i set up a mod logs channel with probot

#

?

ocean kernel
#

Hi everyone,

I'm curious to know if there's a way to personalize the message that appears when a user is timed out. Thanks for any feedback.

livid hearth
livid hearth
livid hearth
stone pier
#

I got baned Form the Website for no reason. If there is a reason I What to hear that. <@&675070424748654593>

sage flint
stone pier
#

?

stone pier
#

Okay

sage flint
#

Look at my message above