#support-en
1 messages · Page 147 of 1
you need to subscribe to the gold / diamond membership
hey, is the bot online on your server ?
Well, I will not use it, but how do I solve the problem now?
https://probot.io/dashboard works properly with me
ok, thanks!
Yes
may you provide some screenshots please
yw, glad to help ^^
Ok
which version are you using?
I don't know, I put it on the server 3 days ago
@stone cloud this one you meant?
yes i have this one
sadly you can’t white list channels/roles, it’s a problem related to discord-end
try kick & re-invite the bot
ok
It does not work
already actived, I had to do something for the slash command but it doesn't work for the setxp command
I had to authorize the use in the specific channel and the role that has access to it from the ProBot site AND Discord, otherwise it didn't work, but for setxp, I did the same except that it refused
provide some screenshots please
try to not add a specific channel for that, then try again
does anyone know how to change server prefix for probot
same, didn't respond 😕
i have refresh the website, and i have a error 👀
switch to any other module setting to fix
@livid hearth do you know how to change server prefix
prefix is no longer available, use discord's slash command or alias
wdym by alias explain
alias is like a new way to use the command, for example c instead of </credits:1> and d instead of </daily:1> , you can set it on https://probot.io/dashboard
where is it located at
is the bot still online on your server?
Need more screenshots?
- Go to the dashboard https://probot.io
- Choose your server from the left side bar
- Find command which you want add an alias to
- Click edit
- Provide an alias in aliases box and save changes
dude it's just a website bug
thanks
make sure probot have all permission required
How can I see if it has all permissions?
It's been like the second time you're interfering and not following the channel topic, mind reading the channel topic please 🙏🏼
server settings then check if his role have administrator permission
yes
maybe there’s a bug, il report that to our team, that’s for the report 
So I checked and he had the administrator role, I tried to do "/" but I don't see the commands
i have reboot the page, it's resolved about the message error, but i have always the problem with probot on server 😕
Enable the setting to show slash commands on your app
You may have disabled the setting to show rich text previews in the text box for your Discord client.
Go to the User Settings screen on your app.
On desktop: This is the gear/cog icon next to your username in the bottom-left corner.
On mobile: Swipe left to get to the channel/server menu, and click on your profile picture in the bottom-right.
Go to the "Text & Images" tab.
Toggle the "Use slash commands and preview emojis, mentions, and markdown syntax as you type" setting so that it is enabled.
you tried using aliases?
thank u
I can't find "text and image"
Found it and it's active
Make sure you have enabled the "Use Application Commands" permission. #
Go to your server's settings.
Go to the roles tab.
Choose the "@everyone" role at the bottom of the list.
Scroll down to the "Text Channel Permissions" section and enable the "Use Application Commands" toggle.
3. Restart your Discord app. #
4. Update your Discord app to the latest version. #
On desktop: Completely quit out of Discord by going to the taskbar, right-clicking the Discord icon, and clicking "Quit Discord".
On mobile: Go to the app store that you downloaded Discord with and check if there is a button to update the app.
aliases work but no command slash despite the fact that we are the integrations, and I noticed that for the integrations, it is as if nothing is configured, in the sense that, for each order, I must authorize who has the right and in which channels
Like command Daily, Avatar or Help
I updated Chrome to the latest version but nothing changes
?
<@&675070424748654593> Hello, I hope you are having a good day.
I seem to be having an issue or don't understand how this is suppose to work, or it is not functioning.
I am editing the /warn command for my server, I am the owner.
The Dashboard allows us to list reasons, but I'm unsure as to what purpose?
Even after saving my edits multiple times and refreshing multiple times, when I do /warn (user: @name) (reason: ) None of the reasons I've input show up or can be found for any usage...
It only allows me to type a reason but none of these reasons in the dashboard are anywhere to be seen or found
how do i set a role to be able to use other bots but not probot?
You could do that in a few ways and depends on what things you are wanting them to do/not do. Are you not wanting them to use probot at all? or just not have mod access?
Usually each section of probot or any bot allows you to set the perms of which roles have access or are allowed to use those commands
yep, i'd like to have a selection of roles that can use probot and all other, nope.
i bet there is a setting for that already, i just dont know where
Well if you are refering to moderation / editing purposes then you create a custom role in your discord and add the roles here, but this is only for moderator/admins who will use moderation commands
If you are talking about a role that does not allow them to use / commands at all, then in discord you can create a role and set the perms for that role to not be able to use any / commands
For most other commands in ProBot you can also disable roles from using certian other commands in each command edit menu in the dashboard like here:
i'd like to allow only certain roles to use probot at all
like exactly the effective discord owner and or admin/mod
Maybe I am misunderstanding this sentence, let me clarify: are you saying you do not want the owner/admin/mod to use probot at all?
lol
is that even possible
xD
anyway, the opposite
i want everyone and other roles to not be able to use /help functions.
except the owner and admin/mods
Then you would have to put that role on "disabled roles" on all sections you do not want them to use
Other than that I havent seen a "catch-all" type of disable ALL probot for specified role section
Like this
But i think you have to do that for every command you dont want them to use and include every role you dont want to be able to use the command
a faster way, using that feature, is to add only "allowed" roles
Pretty much, its an either/or type of way
But yeah, seems like, from what I saw you have to do it for each command.... makes sense though, would be good to have a overall "disable all for these roles" in server settings section though
but like
but if*
i'd want everyone to not be able to use probot at all?
hm
from discord it self i gues
You can change it also in integrations in the server settings and add a role that cannot use probot slash commands
On discord itself
.
Excuse me, I am taking Blacklist and I wanted to know if you can unblock it <@&675070424748654593>
You can't. Next time use only one support channel
#support-ar
Hi there, simply use the warn command without specifying a reason, then in the bot's response you will see a drop down list from which you can select a reason
where what?
I am sorry ._.
Is there a way to make specific users not get logged? If not is it possible for you to make it? <@&675070424748654593>
nope, its not possible
Ahh
Wouldn't it work the same way as the automod?
there u can set what roles messages will not get filtered
It works with automod but there is no option to do that for logs
Like is it not possible to make an option like that or just no one knows how to do it?
It is possible and we know how to do that, but this is not implemented at the moment. Maybe in the future we will add such a filter. You can suggest that on the #573053418017521664
hi
can i know how to make selection roles open certain chats ?
@sage flint you seem knowledgeable
Hi guys. currently im using Arcane for the levelling in my server. my question now, if i wanna subs probot to replace arcane in my server, is it all members level/rank will start at zero?
You mean reaction roles?
Reacting to a role will be able to open up parts of chat thats unobtainable without the role
I'm just getting this error when I try to add probot to a server, after signing in and selecting which server to add it to. It's just an infinite loop of "the server requires setup" and then loading, and eventually this.
Also the probot.io interface on the website is extremely slow
<@&675070424748654593>
How to blacklist channel, so if people chat in the blacklist channel, they wont be able to get any XP
<@&675070424748654593>
I believe there's an option in the probot xp page
I would take a screenshot for you but it won't load for me currently, presumably due to some kind of outage or API error, but there's no update in #status so now idea
Ah, it finally loaded, here it is @plucky lance
"NO XP CHANNELS"
Did you take Nitro for a year?
you can setup a role menu like the other user just shown you, but for the opening a channel thing, that is related to discord's permissions, so you may learn to do it online since there's many tutorials out there
you will either having to start from 0, or if you have the time and sanity, you can use setxp command to set xp to each every individual user, there's no way to automate that
When I use a command it's like all of things show up
I want to make it more organised looking
next time check out the channel's topic before helping other users
you may try again later since it is likely that the site is being overloaded
Everytime i try to save the Twitch Notification always gets an Error or Try Later. I cant even change anything.
switch to embed mode, add anything to the description, save changes then switch back to message mode and send/edit as you wish
you can always do it as it's not a bot exclusive feature
learn more about it here
not bot related
it's a thing with discord, nothing we can really do about this other than you actually typing out the command so it will get filtered
we're having issue with twitch's api rate limit, so any action involving it can not be done. the issue will be fixed as soon as developers can settle it out with twitch
Does the DM server owner respond?@split needle
no
How can I contact them?
you don't

I had a question about the server partner
you may contact one of the partner managers instead, which I forgot who and if they're around
you've been blacklisted by the api, but we can not really do anything about it, even myself got affected
i hope it goes fast because i got Problems like this
for a year😭
so we cant change that? :/
no by now
since the users got affected both are violating our rules and not, so we can not just do a mass unbacklisting
Ah, like you cant mass unblack because you dont know who violated, gotcha
anyways I'll wait then
Ok tnx
Basically I am saying that social media links can be attached like this
yea and it's basically with a hyperlink or link undertext with an emoji attached with it
Actually I can't find this option in probot. Please help me a little it would be great for me
well then you can make what you've seen by setting up an embed message
and what after that is just like normal messages, but may perhaps on an embed or not depending on you
How to do the hyperlink?
just follow this
Thank you
Can I get probot permium
I do not have it
just extract it yourself from the bot's profile picture
head to https://probot.ip/premium and purchase one from there
Iam probot creator
How ?
that's not going to change anything
أنا صانع روبوتات، وأردت اختبارك
get the bot's profile pictrue using /avatar command, then download the file, convert it back to png or jpg as your choice and use it
I can not help you any further as we're not tech support
#chat-ar
:white_check_mark: @_moonpickaxe muted from the text! :zipper_mouth:
if you wany to troll, go else where, this is not a circus
You can use the '/reset' command and set the target to '@everyone'. You can reset all xps like this. Or if you only wanna reset only the ones in the top, you can reset with id instead of everyone.
day top?
Customize the welcome image using the available options:
Background: Choose either a transparent background or an image with customizable width and height.
Avatar: Choose between a square or circle avatar with customizable height, width, and coordinates.
Username: Choose the position, size, color, and alignment of the user's username on the welcome image.
Text: Enter the text you want to display on the welcome image, along with its position, size, and color.
Where / How can i do this?
Its been reset every day utc+0
!welcome
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.
Is there a discount code?
How do i import my custom server icon into a probot embed?
This is broken:
Please don't tell me you can't.,
How can I block a user from receiving a role that is granted at a certain level. In other words, even though they reach, say, level 15 the level they would normally get the role), they won’t get it. Can that be done?
Please, ping me if someone answers me. I might be working 🙏🏻
<@&675070424748654593>
Sadly we cant give discount codes.
To add custom emojis on embeds
1) Go to your discord servers chat,
2) If you're on mobile discord use the emoji you want to add use on embed in between `` symbols https://imgur.com/F2ckAUV
if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W
3) Copy the sent message and paste it on dashboard with the message that you want.
You mean they reach the level 15 but they dont recieve a role?
Yes
Exactly
Is the bots role above the other roles ?
I have it set so when a user gets to level 15, they get a vip role that unlocks a channel. But I want a specific user not to get the role even if they reach level 15
Oh you want to ban someone from the system
Yes
Set up no-xp role and give that role to them
Ohh I see, so create a role exclusively for them and through the dashboard setting it to no-xp role, right? Thanks 😊
Your welcome 
Is it possible to make a role exception for the logging? For example, the role Admin not be logged for message deletion, etc.
Hey, i'm sorry if i might be slow today but i don't understand thoose instructions, can you clearify or atleast explain further? Sorry if my english is badly put.
Whats your main language?
Swedish
Problem
a person can't transfer
The problem is in all the servers
@nocturne flax
@nocturne flax
i am blacklisted.
how can i remove it
@near canopy
Cant remove it?
did you know your blacklist reason ? @lyric wave
Yes. i once joined This acc and givet my main some.
;-;
it’s illegal to use multiple accounts, sir mind reading the #573048353458356234 , do not mention admin’s next time
sorry i wasn't in the server before and wont do again
But how can i getg unblacklisted
the blacklist can’t be removed automatically, you need to wait, sorry for any inconvenience
I waited like 1 year or smt.
I just need to use that acc now.
and i might claim some credits so i need it;-;
hm
@livid hearth it is unremoveable?
yes, exactly
Oh i see ty
yw, glad to help
And i guess im left on read
I got the code for the icons.. can you or someone else show how i paste them correctly onto probots embed editor?
I have been having issues with the join & leave logging, so whenever I go to put an image in it wont save. Is there a reason it's not working?
Eh.. guys.. is it just me or did the reaction roles dissapear from my panel?
Nevermind, found it
Hey
Anyone know if there's an estimate as to when Twitch livestream announcements won't be a Beta feature anymore?
So we can do more than one channel announcement per server?..
hi can i know whats the prob abt this <@&675070424748654593>
see
loll sorry couldn't resist the meme opportunity... lemme see if it's workin for me
no prob bro gd one tho hahaha
Rep are reputation points, just a cosmetic, basically shows how popular you are. They are not claimed.
Yea mine seema be workin', I'll leave it to the experts
😁
@brave topaz @brave topaz
We noticed that you are a premium user, for faster response go to #premium-support
:BRUH:
Now I can send 5 rep tomorrow It will be 15?? Or 10
Supporto italiano?
Wdym? Iirc you can only send one rep every 24 hours. I assume you are referring to the /rep command
hey there. have you tried refreshing the page?
Help me
#support-int
Tyy
no problem. have a nice day!
no
my friend
not me
Hello contacted you a few days ago about ratelimit issues when visiting the website. While those seem to have been fixed, today I have been facing a new issue when trying to view the website. I will attach a screenshot
<@&675070424748654593>
hey there. try again in 15-20 min, you probably got a temporary ban by cloudfare filter.
I'm aware the error is coming from cloudflare, but the issue stems from an incorrect configuration made by whoever is running the probot website
We noticed that you are a premium user, for faster response go to #premium-support
New twitch feature not working?
So, back to my age-old question
Any estimate as to when Twitch announcements'll be outta beta (i.e. more than one channel allowed per server)?
How do I get it to where I can see when messages and stuff get deleted with this bot. Like I am making a logs channel to see what all happens in my server with discord but idk how to make it to where it logs it
Do the support staff even read this chat???
<@&675070424748654593> when i use the bot and i go to dash board it keeps saying im banned temporally.
They're working on a fix
The feature is under maintenance, no ETA tho.
https://probot.io/dashboard > Click on your server > Logs Module
And there you must turn on the module by turning the switch on. after that you may choose channels for specific actions
Retry after 15-30 mins
Can you show a screenshot?
Cloudflare temporarily blocked you. You can only try again with a VPN, another device, or wait for Cloudflare to unban you.
Kk ty!
ban
Hey if someone scamed me how can I get my credits back
there's no way to get your credits back once you fell for a scam, we just can not help with users own security
Ok ty
<@&675070424748654593>
/warnings
No problem!
hello
hello. do you need help?
An embed?
how i can make it by steps
it's pretty easy and simple once you reach it on the dashboard https://probot.io/dashboard by selecting your server, embed messages module
create new one and start adding content
From what I see, the emoji is simply a reaction that a user has added.
If you want to put a channel, you can use this format: <#ChannelID>
The Name Will Be Netflix
Alright! Let me know if you need additional help 
ok
Hello, I have been demanding that the logs be fixed since December. I'm fed up with no one trying to repair them. That's why I want to get an answer now. Is there an option to make them work properly as before, or can I delete your bot now?
<@&675070424748654593>
Yoo I m here to get information of how to set pro bot for level up messages and adding roles as member level up
<@&675070424748654593>
ok but I want to get answer on my question
Support doesnt reply so you should just get rid of the bot
Hello ,I vote for the bot and I didn’t get credits
Voting won't give credits, for now.
Why
Temporarily removed that future from the bot.
okay
Quevedo
yee i tried that and nothing changed
Hello, I created an embed and added reaction roles to it. I saved the changes but when I went to my embed in my server they didn't show up
Uh how do I set up the leveling system
Make sure that the captcha is correct
Does ProBot have necessary permissions?
it should. it worked but only cleared like 2 messages
I asked it to clear 1000
Possibly the limit per command is 100.
Leveling System Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.
Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.
@nocturne flax 👆
Hey there. After you filled out the options in the embed, did you click on Send New Message and choose the channel where you wanted to send it?
No I didn't but I will do that right now
is there a way to allow only certain commands to certain roles we have it set up but it is not working correctly
I chose to send new message but there are still no reactions
Here is the Reaction Roles I added to my embed
yo how can i edit this poto of the bot
Hey! my premium bot has been down for a month now, first i thought it was maintenance or something, but it has been offline since feb 1st. I've tried reinviting and then i noticed i cant modify de premium bot, it displays an error number 503.
We noticed that you are a premium user, for faster response go to #premium-support
Please, make sure that ProBot has all the necessary permissions to be able to add reactions, manage messages, etc...
Hey there. Are you sure that was done with ProBot? I don't think it's possible.
you can either setup enabled/disabled roles to the commands from the dashboard of your server in each command's setting, or do so from discord's application command setting to allow certain role to see or not the commands that you want
check and make sure the button and select menu are not having any option added
premium tier 2 required
if you setup the color list from the preset then it could be the bot's fault. you can manually remove that role from your server role list
@brave topaz you may follow the channel's topic before helping other users
Ok, sorry
Can't I added an new colours or numbers
you always can, by adding a new color role with name as only numbers
Okay thanks alot
The stats aren't working yet
i ask already in the #premium-support channel, but i didnt get an answer since 2 days. i have issues with downloading the last bill in my webinterface. anyone else have this issue or know how i can fix it?
We noticed that you are a premium user, for faster response go to #premium-support
It did we figured out that discord still shows them but probot send a hidden message to the user saying it's not enabled but since I have admin permissions on the server I'm still able to use all commands so it doesn't send it to me but thank you guys for the responses
hey, using credit as payment method, it’s temporary disabled
@sick bone
Hello, recently Probot has a problem, it deletes the links, but in the settings of the Probot panel, the option to send links is turned off, and I also turned off this option in Auto Mod Server, but the problem still exists.
I caked and refreshed Probot several times, but this problem was not solved, can you help?
Quick question, When doing a timeout. What are the possible time types? (Minutes, Hours, Days etc) and what do i type for these? I tried to timeout someone for 3m(onths) and it got send as 3 M(inutes)
I mean when using a command
We noticed that you are a premium user, for faster response go to #premium-support
I tried /timeout (user) time:3m but i meant 3 months, not 3 minutes
but they both start with M so idk how to use months by command
probably need to change the dropdown bar timeframe on probot dashboard. if you change it to days then you could do 90 days maybe
That could work, but It seems there are timetypes for anything but Months. As i can do Minutes, Days, Week, Years but not months im afraid
Hi , is there a way in probot when someone clicks on a reaction they get the role
Can you please give me a link to the clip, it is all old
its the same concept still
link got blocked, just watch any video for probot instructions
I cannot select a message
you need to create an embed message and send it to a channel to add the reactions on
We noticed that you are a premium user, for faster response go to #premium-support
use a testing channel if you dont want other server members to see it yet
wsg yall
can somebody help me make probot send a msg like that
with my server's photo and name
a friend told me to come here
Anyone knows solution for this
When I try to buy preuimuim pro bot it shows me this
hello any support possible for #1204347178596966441 ticket please
pending refund since 20 days 😦
The reason is already there
credits are disabled
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
مين يبيع جواهر فري فير
#support-ar
aight thanks fam
I still can't change the twitch stuff, like I want to change the long everyone I have as well as my profile picture for my twitch seeing as it's me and my ex
We know about that issue, it will be fixed soon
How soon cause I got the same it'll be fixed soon a long time ago
There is no eta
I don't mean any rudeness it's just been I think over a month? Since I last reported the issue
And it's kinda like, annoying streaming with the pfp of my ex, that and the server pings as my server is now bigger then it used to be
Cause iv got a new banner and pfp now that has my family and kids that my actual twitch is updated too that id like to use
Apologies for the inconvenience, it should be fixed as soon as possible but unfortunately i can't give you any estimated time
use the /profile command
When you use the /rep command it will show you how many reps you remain
I know but I don't want to give others
Well, this is the only way. If you haven't given a rep to anyone yet today then you have all 5 reps left
5 per day
it didnt stack, you can give 5 reps per day
You have 5 reps to use per day. If you do not use them, they do not add up
Alright well can u let me know when it's fixed?
^w^ cause that would be incredibly appreciated
hey there, i am trying to use reaction roles and i found the emojis are not up to date / missing some e.g. light_blue_heart 🩵 any chance you add them?
How do i setup up the banned user log in my blacklist channel
Ive seen others do it
So a few days ago I did something on accident and I can’t figure out how to fix it
So originally the bot would do the /user command in a specific channel when someone joined
Help please
Im also on iPhone
<@&675070424748654593>
Helloo! Wanted to know if any knows if there's a recommended size for the welcome image background for when a user joins a server? :3
I’m there
Pls help i wasnt able to use C command to transfer and i by mistake did a / command am blacklisted too
I vote for the bot I didn’t get the credits
i need help
can i reset xp of all members
<@&675070424748654593>
japanese
which channel?
#support-int
are the devs aware of this bug?
Server ID: 838446454736420924
With the temporary channel feature. Is there a way to have the user who creates the channel, also have access to that specific channel settings? Now only we as crew members seem to have access to the settings instead of the user who created the channel using that temporary channel
How do i whitelist myself pls help
<@&675070424748654593>
Any help here?
We noticed that you are a premium user, for faster response go to #premium-support
probot not sending welcome messages anymore
@sick bone
Hello, can you help me? Probot has messed up whatever link they send, the others are deleted on the server.
Probot deletes all the links, I turned off its auto mode on the server and in its panel, I reset it several times, but this problem exists.
Hey there! I am trying to set up an auto notification for when some of my streamers so live on twitch! I know I am in the right place on the ProBot website to set that up, but it keeps telling me to "Try again later"
is it somehow possible to link a channel with "#" within the welcome message?
No
Do <#(channel ID)>
<@&675070424748654593>
Hm
I guess that did something
Alr
My issue is
Pro bot ain't not sending welcome messages anymkre
Anymore*
hey, we regret to inform you that your API access has been permanently revoked due to a violation of our terms of service, this decision is final and cannot be reversed, we apologize for any inconvenience
may i see your welcomer settings please
hi hi, provide some screenshots please 🙏🏼
we are currently encountering challenges with Twitch’s API rate limit, which is impacting any actions related to it. Rest assured that our development team is actively working to resolve this issue in collaboration with Twitch. We appreciate your patience and understanding during this process
check channel pinned message to see variables
thanks
With the temporary channel feature. Is there a way to have the user who creates the channel, also have access to that specific channel settings? Now only we as crew members seem to have access to the settings instead of the user who created the channel using that temporary channel
Probot has every permission, is above all ranks, I use only voice level requirement, and I put 0 on text level. the bot still won't give role rewards. I feel like Ive tried everything
@thorn anchor Read channel description
@coral narwhal
used to be this
now its this
probot has admin perms too
so there should be no such problem
i even turned off welcome message and turned it on but still the same this
thing*
Can i change the probot's name and photo when it sends an embed message?
I want the embed msg to look smt like that
with a photo and name of my choice
New accounts cannot transfer credits?
If yes how long does it take for a new account to be able to transfer?
You need premium tier 2 for that
1 month
do not ping random staff members
You can set it in the dashboard in the autorole module
Hey.. I've noticed in the past hour our audit logs for mod actions was heavy delayed. Is that due to our member count and discord activity or is that you guy's side?
Hi, its delay on our side, should be fine soon
No problem
Hi guys, When I want to extract my daily credit, I face this error
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593> i need help someone set up the bot locked the xp commands and got kicked for reasons im not allowed to discuss can someone dm me and help with the bot issue. i also need help to remove a kicked account from the top 5
<@&675070424748654593>
Iwant banner of fcc
trying to integrate probots moderation commands into is the punishment process
i noted that currently, it seems to be setting a time limit on bans and looking at the dashboard and what ive seen online, its unclear how to remove this time period so that the default value of a ban is perm and not a set period
you have been blacklisted by our api
we can not really know the exact reason why you are blacklisted, but it will expire in the future. I don't know when
we do not offer support in dms so may you explain your current issues with the bot?
by now our bot will only ban for a duration
you can set the default duration as a long one so any action executed without duration specified will use that defaut duration instead
yes, i want to set the defult duration for be perm when no duration is specified
yea but it will only ban for a duration by now, as we have not added a permanent option yet
not sure what stopping them from doing it
i mean, perm is the defult discord option
the fact the bot sets a time is extra
that dosnt make sence that it cant do what is defult
Is there any api for probot?
<@&675070424748654593> how do i make probot send a message?
Thank you very much♥️
I have the same issue sir pls help me too
I think i accidentally chose more than 3 weapons in server
So is that the reason of blacklist?
Pls help me too
hello
can somone help
me i cant remove probot role
i have highest role in server but
i cant remove
te role
<@&675070424748654593>
@split needle
Thank you!!!! 😊
there's no public usable api of our bot
you can do so by either using embed messages module to setup and send messages, or setup auto responder so the bot will respond to users with match trigger words
you have also been blacklisted by the api
it has nothing to do with getting roles in your server, and being blacklisted does not preventing you from using the bot
what do you mean by removing the probot role?
I don't understand it
it is system role, so you can not remove it
why tho
because it is system role, being there to mainly define the bot's permissions
how can i remove probot?
just kick it out of your server
i cant
then it's just you being lack of permission, this is not what I could help, contact your server's staffs instead
i am server owner
then you should be able to do one of the simplest thing as kicking a user
but old owner dont have accsses to his account so we cant kick the bot
so i need your help
then I can not help, it's about your server, not our bot
@split needle
if you need help, state your question/issue, not just randomly mentioning
how can i get blacklisted ?
@split needle do you know who can help me?
involving in any trading activity that could triggers the auto blacklist system, spamming (old reason), automated credit harvesting, tooling,... are the surface reasons
not anyone in this server can help you. contact discord support from their support site/service
okat thanks
i want to get blacklisted i was selling credits for real money
well you don't really need to, but you can still contact @crude estuary if you want to report more than just you
do i need to contact this guy to get blacklisted ?
@split needle his dms are closed how can i contact him ???
let me see who else you can contact
?
it says DiscordRESTError [50035]: Invalid Form Body embeds.0.description: This Field is Required
It is not letting me transfer or use C commands
Pls help me i want to buy bundles i have to transfer
switch to embed mode, add anything to the description, save change, then switch back to normal message and send
I really need the transfer command back
Pls help
Everyone told me to go to probot support
well then I know why you got blacklisted
I can not help you anymore, and c is not a command of our bot
But i cannot transfer credits
yea I know
Tell me why
the reason was trading
that's our automated system, not really anything man done
So i can never transfer credits again??
Bro
Can u transfer my credits in this acc
To my friends plss
He helped me alot
And i feel sad that his credits r gone too
I can not
But how do i get whitelist
either wait for it to expires, or contact whoever responsible for it, but they will reject the reason you've got
that's our automated system
I want them to remove the command also, not just blacklist or something
Then how will i get whitelist
Cuz if i stay blacklisted
I can never transfer credits
.
Bro expire will take 3 months
I already waited 2 months so i could transfer
And now am blacklist
Thats so wring
Wrong
I was the only one
After asking to everyone
They told me to go support en
And even if support en can do nothing then why does it exist
it's not liek we're wizards that can do anything, everything has its limit
@dusky minnow you may check and change your privacy setting to allow server members to message you, then contact rà3d again
so I can not help you anymore about this, so continuing this will not lead to anywhere
thanl you!
Wow at end it collecting and waiting a month was not worth
we're not encouraging users to collect credits for the only purpose of trading even, so it's up to you
But my question is
Why i was the only one in seever
Server
That had this problem
No one in the server had this problem
I even asked the admins developers and even the owner
I don't know how the automated system work, as well as none of us know other than the one who developed credit syste,
Can you tell me when?
btw if anyone clicked on that link that was send for the gift card it gives you spyware from russia
i did click on it sadly
I'm Japanese and I'm using pro bot on my server. Normally, I speak in Japanese, but when I chat English (such as links), the treatment I set will be done, I wanted to change the setting, but I can't find the setting that causes it ... I want you to help me.
I'm using translation. There is a possibility that there is a wrong sentence somewhere, so if you can speak Japanese on this server, I'm asking for help from Japanese supporters
||help me tah…||
Thank you
my dms are open
i tried to dm another admin and the message sent
does the vote now didn't give you a credit
you can use japanese in #support-int
then perhaps I will wait until I get a response from the team about who is available for it now
wait for a while and try again
no for now
can you just tell them to blacklist me anyway
well no
why
it's just not possible for a staff to ask for a request like that
but let me just try
Hello
is there any English Support / cause the arabic no one is there
<@&675070424748654593>
I can't use commands, Why?
Hi, what's change background and transfers per month?
Hey, how can i help you?
Hello, please show me the bot output when you try to use commands
Hi, background is simply custom background four your rank card and the transfers are ability to transfer your stuff like credits, level etc to another account
i would of seen this sooner in dms it’s fine someone that is no longer in the server has lock all the xp commands i need them unlocked and his user removed from the top 5
But why i can still buy and use one if it's for membership only?
Its not for membership only, those are background available in public store, membership users can upload their own background
Does someone know what happens when someone gets a leveling system reward that is a role they already have?
For example, by default everyone gets Orange role but Orange role is also the reward for reaching level 5, when someone reachs level 5 does lose the role? Does get a notification with the Orange role reward?
Nothing will happen since a user already have the reward role
I see. Thanks.
No problem
Ahh okay
Can any mod help me please?
Twitch notification
try again later. Error
-
bot has all rights
-
admin rights
-
is set up for another notification log channel
-
i want to set up my twitch channel
and the bot tell everytime try again later"
<@&675070424748654593>
thats known issue
thanks for answer. any ideas?
Ideas about what?
really helpful ^^ i mean a possible solution?
There is no solutions for that, as i said its known issue - so we have to fix it on our end, there is nothing you can do to make it work
perfect thanks
last question
level ranking
- i can only rank up the number like the old level 0 and you grow to level 1
but is there a possibility to reach the role name instead of the level number?
dont find anything about it.
Unfortunately thats not possible
ty:D
still havent gotten any support yet <@&675070424748654593>
Automod keeps blocking gifs for this role even though the role is disabled
Can someone help me with that?
hello
How to solve the problem
@mortal summit
@nocturne flax
<@&675070424748654593>
Just wait for 10 or 15 minutes and don't reload the page so rapidly.
You already pinged Support [English] once, you don't have to mention every support on the server.
Okay, how do I solve this problem?
؟
@quasi wind
؟
How long will the validity period take?
I don't know.
How to contact the person responsible for it
As you can see I'm a retired staff and this is best support I can give for these problems, sorry.
question how to i unlock xp commands someone who is no longer in the server locked them
Just how do I access it?
I don't know
<@&675070424748654593>
How do I solve this problem
Hoi, i've no freaking idea what I did but I was trying to add another self assignable role to my embedded message and apparently the embed deleted itself somehow? It won't register and I can't select the pervious message and I can't figure out how the heck I'm supposed to fix it.. with the layout changes I'm a bit lost. I don't want to send a new message if it means I lose the reactions that are already on the previous message 😓 <@&675070424748654593>
Basically I'm trying to add an embedded message to my self assignable roles that suddenly will not let me make a new embed message and rreactions roles...
How do people become support/statf
Hello,
I want the automatic response to be a reply in a specific chat, and if it's not in that chat, it should say "[Not here]".
it keeps saying captcha not right in the daily claim <@&675070424748654593>
yo when i vote i don't get my credits how to fix that ?
How do I get ProBot to stop flagging the word "Night" as a bad word?
I legit tried everything I could think of to fix it. Only thing left is to remove its permissions for managing messages but that only stops it from protecting us from spammers
<@&675070424748654593>
<@&675070424748654593>
you have been blacklisted by out automated system, but with an unclear reason, therefore there's nothing you can do, even contacting a responsible staff, other than waiting for it to get expired
there's no command being locked, check the settings on bot's dashboard of your server and as well as permission settings in your server
it is on my server and idk how to that
make sure you have selected the correct embed name and message from the self role menu setting
not really possible due to conflicting with the same trigger phrase
vote reward has been temporary removed
it is flagging the word being hidden in that phrase
for this, your best is to just disable badword filter, or tweak it a bit
as it has writen clearly on there, you have been temporary banned due to being rate limited
wait for a while (about 15-30 minutes) before trying to access the site again
what happen when users try to use the command? and can you show me a screenshot of how they are using it?
nevermind i figured it out thank you for your help it was the dashboard
Tried that, does not work
then I know nothing more since that is how discord's automod system work, which the bot is utilizing
cam on ong nha
It won’t give me the option to select the correct embed. It’s only showing a message in an irrelevant channel
Hello Probot has stopped sending Welcome message to my server when users join but everything else seems to be working just fine, any idea why
hi, this isnt abt probot but for my general safety
should i be worried? i havent accepted the dm
Hi there, I'm trying to set a custom message for users who are timed out in my Discord server. However, the timeout feature only allows me to invoke the command. Is it possible to set a custom embedded message instead? Any help would be appreciated...
dw dude
👍
it's probably bs
watch no voice to text on yt
he explained the deal with ip grabbers
better to ask and prepare if necessary then all ur info stolen
How can I make it so a user can access the dashboard full access?
How can I make logs?
How do I turn off the bot in a server when I'm out of that server?
or reset all my settings in probot
You cant without a Dashboard access.
You need to give them Administrator permission.
To make logs, you can go to https://probot.io/dashboard > Select your server > Logs Module, and then set it up there.
We cant give support for that. Instead, you can use #chat-en .
Do you still having the issue?
Sadly you cannot make a custom embed reply message on a timeout.
Is there a way to make probot using its leveling system but.. it like, gives rewards when you reach a specific level?
for some reason temp voice channels created by probot wont let anyone speak, it has all the permissions and i double checked channel/category permissions.
Nvm, i found the way to do it
Heyo! double check the category permissions
Let's say you're a discord mod.. how many levels in probot would you achive in a lifetime?
right so what do i do ? it's above all the roles yet it still says it ain't.
<@&675070424748654593>
if i could get a response asap that would be great as i want to leave this server.
??
The highest role needs to be at the bottom
And the bots role needs to be above the ranking system
Hi, i use Probot in my server for leveling, i have noticed that it gave the first tier rank no problem, however when they reached the next level for it to promote them to tier 2, it does not upgrade them?
saying my actions of authorizing probot to join my server is triggering some blockers and i cant access probot.io pls help
<@&675070424748654593>
306,724 542840 until next rank up
HI
@nocturne flax
How do I set people as point managers?
<@&675070424748654593> Im trying to claim my daily Coins/Tokens but its says i should disconnect from any proxy or VPN before i claim. But im not connected to any
hey, sorry for the delay, try refreshing the page
hi hi, may i see your levelling system settings please
try now https://probot.io/dashboard
Heyo! may you elaborate please?
try from another browser/device
Morning Tiger, i believe i might have sused it, my roles are all voice roles, and when i did some digging i belive they would have to send a text for the roles to update. So they reach voice level 10 but if they havent sent a msg in a channel it wont update until they do so
yes it’s a problem related to discord-end, the user must sent one or two messages to let the bot refresh their data levels
thats great thanks for your help 👍
welcome not working ?
may you provide some screenshots of your welcomer settings
how can i make xp working only in one channel?
<@&675070424748654593>-
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System and Click No Xp channels and add all server channel except The leveling channel
<@&675070424748654593>
You have been blackisted ask nocomment1 or 0r3 in dm about the reason
I want robux
don't beg, and this channel for probot support only
Why cant i use /top day
But can use /rank?
send photo
hello my new sever members can t sea the welcome romm no logs
the didnt give
the acc for
how to become support
hello. I just bought this account and found Blacklist
How can I decode it?
thanksa
guys i need some serious help
a friend sent me 2m credit by mistake on this acc
and this is a new acc
how do i send the credit to my main acc?
To transfer the credit, you must wait until your account is at least 30 days old.
Is there literally nothing i can do abt it?
yeah
can you command the bot to send the welcome message/image?
i dont wanna wait for someone to join to see if it looks good
Aiit bro
@timid jewel
Hello! For some reason probot is stopping some server members from sending stickers
It’ll time them out but its only select server members
I am trying to use the dashboard but it is forever trying to load my discord details
hey, may i see your auto mod settings please
try from another browser, or clear your browser’s cookies
its been 3days - i am not able to claim my rewards - plz help
@livid hearth plz help
is there a way to ping people with embeds?
like a role specifically
I would like to know why I am in the blacklist and if I can remove it <@&675070424748654593>
If I buy the Premium Tier 1 for $5 will I get the marked features on the picture?
i just deleted Probot Automod by accident, How do i bring it back?
@granite kelp
<@&336913504051265537>
<@&336913504051265537>
@unreal falcon @daring eagle Do not ping moderators for help
Yes
You are blacklisted, therefore you cannot
#support-ar
Yes - <@&roleID> example <@&424428808951824406>
You already got reply from Arabic support #support-ar message
#support-ar
Eneble it back on the dashboard - https://probot.io/dashboard
how to level up
any coupon code? 🙂
We don't have any at the moment
Just be active. You get some exp for each message after the cooldown expires
can i like
do i have
to be
active
in this
specific
server
or
any other
which has
prpopot
probot
Server doesn't matter for global level at /profile, but each server also have its own leveling system and then, you need to be active in that specific one obviously
Depends on your actual level, higher levels need more exp to level up. You can check how many exp you need to next level just by using profile or rank command depends on which type of level you want to check
Is there any way to change the margin of exp gained?
Nope
:((
but this server is dead
Its a Support server not community
how can a make the welcome thingi on the server?
dashboard i think
Hello, I keep getting "you are not allowed to use this command" on the server I'm in for the bot
Sir if you don't need any more help with ProBot please leave this channel only for bot related questions
And do not interfere with other's questions
ok?
i do
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind: Welcome images should be less than 1MB in size so that the bot can send them.
Hey, you have one of disabled roles. Server owner and admins can restrict each command by adding disabled role
No
oh ok
Hmm
Weird
I asked the owner of the server and he said he didn't know but I'll try again, thanks
We noticed that you are a premium user, for faster response go to #premium-support
how to become premium user
He can check it on the dashboard https://probot.io/dashboard in the command settings, example below
Oki ty
You're welcome
I'm not familiar at all with this bot >.>
No worries 
If you have any other questions/problems with the bot, feel free to ask me
Of course^^
C
i have been temporarly banned for no reason
wait abaout 15 minutes and try again. This is just CloudFlare temp block due to high traffic
help me
The probot no longer sends a welcome message to my channel, the bot has the same rights and what is the problem?
it keeps saying captcha not right in the daily claim <@&424428808951824406> <@&675070424748654593>
And why is that ? I didn't do anything wrong
You got API blacklist which cannot be removed
@opal onyx
same for you
🥲 and why is that ? no solution for it ?
This is automatic blacklist given by the system so i can't provide you more details, but its not permament so it will expire
Thanks alot bro well thats some relief --
Thanks for the info
Hi Support, can anyone help me
hi there is auto responder not working?
We noticed that you are a premium user, for faster response go to #premium-support
@lean badger
@restive rose
@near canopy
hi do i set up a mod logs channel with probot
thanks
your welcome
hello
We noticed that you are a premium user, for faster response go to #premium-support
Is there an issue with the leveling system at the moment?
Using the /rank command shows that one of our members is at rank 8; however, does not have the role that was supposed to be obtained at rank 5. I have not changed anything on the dashboard. Is there a delay of some sort going on?
Hello Support??
Hi everyone,
I'm curious to know if there's a way to personalize the message that appears when a user is timed out. Thanks for any feedback.
hey, not possible at the moment
go to the dashboard -> choose your server -> logs, then activate your logs
https://probot.io/dashboard
Heyo! he still facing this issue?
thank you
I got baned Form the Website for no reason. If there is a reason I What to hear that. <@&675070424748654593>
You’re not banned. This is just CloudFlare temporary block due to high traffic on the website. Just wait about 15 minutes and try again

Okay
Look at my message above