support-en

[sage flint]

CloudFlare limit due to high traffic on the website, just wait a while and try again

Hey, there is an issue with it, will be fixed soon

[gritty dome]

Help

[sage flint]

Please follow the channel rules when you want to help others

[sage flint]

Look at one message above

Please follow the channel rules when you want to help others.

General issue and please do not ping mods for help

replied in the ticket

Hello, there is general issue with all the images, will be fixed asap

general issue with all the images, will be fixed asap

[gritty dome]

All right, thank you.

[nova field]

hi! i can't get the welcome image to work with probot

[harsh totem]

Thank you

[tidal ermine]

Hello! I just added Probot to my server and can’t figure out how to get everyone’s roles to show, or how to set up custom welcome messages. Any advice? Thanks 🙏🏽

[fallen shadow]

The bot isn't showing the rank. Help

[fallen shadow]

<@&675070424748654593>

[surreal kraken]

Hello

why i no can do ths bro #credtu yo فى

[undone crag]

Hello, I've tried to create an embed message, but the images are failing to load.

[silk pulsar]

fix ur god damn bot

[potent forge]

I'm having problems with the website and the bot

It's been loading for like 10 minutes already and I can't access the dashboard

[cobalt sun]

why does this appear when I type /rank on my discord server?

[brave grotto]

Hi, Am I the only one or in the embed I can no longer put an image??

[proven bronze]

Hi am i the only one having problems with how slow the bot is when it comes to self assigned role reactions ?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

Hey, what exactly do you need help with?

[nova field]

let me check, it might be fixed by now
at the time, i tried to add an image to a welcome message but it wasn't showing up

[sage flint]

Hi, here's quick quide about welcome message

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 1MB in size so that the bot can send them.

Regarding problem with roles, make sure that ProBot ✨ role is on the top of your role list in the server settings, then all the roles should display properly

[sage flint]

Oh there was an issue with that, should be fixed now

[uneven yarrow]

hi when i try to upload a picture to my bot i wont work

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[wind shuttle]

Hello why the bot dont show the ranks??

[sage flint]

Hello, there is a general issue with it, will be fixed asap

Wait a while and try again

[sage flint]

Hello, please use only one support channel #support-ar

[sage flint]

Hey, it will be fixed asap

[sage flint]

Hey, there is some issues with the dashboard, it should be available soon

[sage flint]

Hi, there is a general issue with it, will be fixed soon

[fallen shadow]

Ahh okay, hopefully

[sage flint]

Hi, are you talking about the bot itself or the performance of the website during self-role configuration?

[proven bronze]

the bot

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

Hey, there is an issue with the images, you can change bot avatar via the /vip avatar command instead

[sage flint]

Hey, there is an issue with it, will be fixed soon

[wind shuttle]

Okey

[sage flint]

Does this problem still occurs?

[proven bronze]

Yes I've been trying for 2 hours now

[sage flint]

This problem occurs with old self-roles or just newly created ones?

[proven bronze]

I just created them today

[sage flint]

Alright, will continue in the ticket #1185673195370586203

[uneven yarrow]

thanks alot

[sage flint]

Glad i could help

[little vigil]

Is increasing the level via text and voice stopped?

[sinful siren]

If someone steals from me, I will tell you and you will withdraw my refund?

[sinful siren]

It may be postponed due to maintenance on the pro bot

Comme to help anyone @sage flint

[sage flint]

No, we're not responsible of your credits and your own account safety

[sage flint]

no

[sinful siren]

THANKS 👍

[vocal scarab]

is there any known issues with the welcome message?

[sinful siren]

Honestly, I don't know. Go try it. If it works, there is no problem. If it doesn't work, there is a malfunction in the bot or there is maintenance on the bot.

[sinful siren]

Something else?

[sage flint]

Please follow the channel rules if you want to help others

[sage flint]

Yes, uploading images may not work sometimes

[sinful siren]

Okay

[vocal scarab]

sweet, the issue im having is not always sending the welcome message, is that just when the image is on?

[sage flint]

It may be, should be fixed as soon as possible

[sinful siren]

Oh ok I'm so sorry

[opaque osprey]

My bot is now no longer welcoming / applying autorole. This a known issue currently also?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[south gazelle]

hello
The bot has been down since yesterday

@sage flint

[sage flint]

Use only one support channel please #support-ar

[south gazelle]

ok Sorry

[sage flint]

You can try to restart the bot using the /vip restart command, it may help. However this issue should be fixed asap. Apologies for the inconvenience

[south gazelle]

tnx

[opaque osprey]

Seems it hasn't worked.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[pulsar spindle]

hi IMG upload not working

[atomic wing]

Fix that please.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[placid umbra]

C

[noble flare]

Why is the probot dashboard not working lately?

[muted seal]

Probot is always breaking.

tempted to not use it anymore.

[woeful solar]

for some reason welcome messages and bot logs don't work anymore

[noble flare]

It's an incredible bot but it fails so much :/

[brave grotto]

My images no longer work.

[patent isle]

This is a bug for everyone. Technical support has the operating knowledge and a fix will be underway soon

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[timber relic]

is there any problem with adding images in a welcome settings because today i dont get any welcome images that i put in my settings. anyone has a solution for it?

[nocturne flax]

im having that issue now too

[timber relic]

ok so i already know it not just only me

[nocturne flax]

yeah which is good

probot hasnt been working for me for days

[sullen walrus]

yeah and plus it gave me a errorr 1015 for no reason

[timber relic]

This all is happening after all the servers went down on discord isnt it?

[wind raft]

@nocturne flax

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[soft meadow]

Im facing this error can anyone assist?

[deft dew]

hi im having probs with the bot

welcome & goodbye messages dont want to work

auto role dont work

logs dont want to work

[hallow badger]

this is affecting all probot users atm im fairly sure theyre working on a fix tho premium support has yet to get any response as of the current time

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[soft meadow]

makes sense

[deft dew]

what about my prob

[nocturne flax]

Same

[hallow badger]

unfortunately i dont work for probot, tho im assuming it might have been tied into their issues with the dashboard.
Have you made sure the bot has the proper permissions?
have you made sure that the bots role is above all roles its set to assign?
have you made sure the bot has the send messages, images, embeds in the channel you wish to have the bot send messages to?

if you are unsure as to how to do this i suggest giving the bot admin and moving it up to right underneath your staff roles and testing it again

[barren matrix]

Is there an estimated time of when the rank problem will be running again?

[deft dew]

my bot role got full permissions in my server but it dont want to work right

[hallow badger]

based on my own experience you're just gonna have to sit tight and its gonna be magically fixed in anything from an hour to a day lol

[barren matrix]

Got it

[hallow badger]

and its above the other roles?
again i dont work for probot im just a long term user of the bot.

[wicked copper]

help me

[hallow badger]

alright got it. now have you set up the bot on the website?

[wicked copper]

When I use the /set xp command and specify a specific xp, does it not increase after that?

[hallow badger]

forgive me for asking such basic questions

[deft dew]

yes i use it for welcome & goodbye messages auto roles as my logs

[hallow badger]

it does increase after that if its set up properly. i dont work for probot tho but in my own experience it does continue as normal

[hallow badger]

hmmm wel lgive me a sec let me see if i got anny issues of my own. its worked before?

[wicked copper]

What you mean is that it is set up correctly?

[hallow badger]

ye my logs work perfectly fine in my server. i do have a private instance of the bot to tht might have smt to say

but based on the fact we are all experiencing the issue with /rank then im assuming its widespread if anything

[hallow badger]

well i mean if youve set it up in the dashboard. idk if you got level rewards or not but personally in my community we have level roles you receive as you progress

[deft dew]

i can dm u my server invite so u can see what im talking about

[wicked copper]

No, I will set it up via /set xp

[hallow badger]

its gotta be enabled in here to work thats basically what i mean

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[hallow badger]

ye ye ik

[hallow badger]

hmm sure buddy why the heck not

[wicked copper]

No, this is not what I mean.. I mean, if the XP is changed for a specific person who has, for example, 5,000 XP, I want to convert it to 20,000.

[deft dew]

could u add me

it wont let me sent the link to u

[hallow badger]

oh ye you just do the /setxp command

[wicked copper]

yes

[hallow badger]

then its changed to whatever xp you set it to

but it will continue increasing as the member interract with the community just like normal

[wicked copper]

Yes, will it increase after that?

[hallow badger]

oh right my dms are locked for non server members lol mb one sec buddy

[wicked copper]

Thank you my friend. @hallow badger

[hallow badger]

no worries sweetheart /p
take care and best of luck

[deft dew]

nothing new from the welcome channel when u join

it worked yesturday

[hallow badger]

hmm well i did get a couple roles

[deft dew]

i did set up the bot

[hallow badger]

hmm that sure is odd one sec

[deft dew]

it only works when it wants to

[hallow badger]

odd mine is working splendidly tho tht sure sounds like probot tho

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[hallow badger]

there can be a difference between the private instance and the public one. tho idk

[muted seal]

I'm about to become salty towards this bot.

[hallow badger]

are you having the same issue as mr mario here

i dont work for probot im just came here to yell abt /rank not working

[muted seal]

no just dashboard.

[hallow badger]

oh ye

ive yelled at em for tht a lot lol

[hallow badger]

ill tell you what they basically told me, you gotta have like 15 different browsers and check if it works on any of em bc they cant make it stable for safari, operah, google chrome (which i refuse to download)

[warm lichen]

i can't use profile why

[hallow badger]

im assuming for the same reason you cant use /rank. its just down atm im sure theyre working on it

[hallow badger]

i honestly think you should ping em for help. it soundsl ike there might be smt wrong odd going on i cant rlly think of anything like right off the bat especially not just from the screenshots. i personally use the welcomer in a hidden channel simply just to make it easier for my team to grab ID's in the event of a raid

i mean hay im a furry server owner of one of the biggest furry servers on discord... we get a lotta raids from stupid ass uneducated individuals with room temp IQ scores.

tho like i said

Room temp IQ

typically the bot handles it or theyre too busy yelling the n word into the empty void that is discord automod to rlly do anything but be a mild inconvenience that we deal with in .2 seconds
Probot is great for that and thats also the reason im a premium supporter

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[hallow badger]

yeeeees i know

[hallow badger]

shut i cutie

[deft dew]

@lusty hamlet sorry for the ping but your bot not working right

[hallow badger]

lmao nooo i meant em as in Support english ;w;

em' is short for "them" 😅

my bad

[deft dew]

<@&424428808951824406> i need help your bot not working right

[hallow badger]

hmm it might take a minute but i wish you the best of luck buddy.

[hallow badger]

tho if theres anything youve changed from when it was working to when it stopped working the perhaps try changing it back for probot and see if it starts working again :D

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[unborn depot]

Help.

How do I made a temp. channel auto named?

@lethal anchor

<@&675070424748654593>

[azure carbon]

why some of the members in my server didn't get any rank role rewards event though all the necessary setup already been laid?

[unkempt mantle]

@lean badger

[fast pawn]

Probot is no for free users? https://discord.com/channels/224308865427046402/665036485132550154 is online but for me is probot still offline, from Yesterday

[merry thorn]

Hi! Can someone help me with the Probot server website? I was seting up protocol for user welcome/goodbye messages and suddenly the website banned me 😅 I get an Error 1015. I don't know what I did.

I even turned off adblocking.

[vocal quiver]

multiple people above you are having the same issue. Theres a few issues with the dashboard. Im sure the Devs are on it and applying a fix as soon as they can

[nocturne flax]

Yes?

[merry thorn]

Thank you!

[little vigil]

What is the best and fastest way to increase the level of Pro Bot?

[fast pawn]

Well, I guess it's time to look for something else, have a nice day

[little vigil]

<@&675070424748654593>
Can you answer my question?

[abstract thunder]

Question: Can you reset a banned members level? I know how to reset current members but wondering if banned members can be reset. Thank you. <@&675070424748654593>

[dawn carbon]

I'm a free user, it's working just fine for me.

[timid jewel]

Hi, sending a text message every 2-5 minutes will earn you XP ranging from 10 to 40 each time. After sending a message and gaining XP, there will be a cooldown of about 2 minutes. Regardless of the number of messages you send during this cooldown, XP will only be counted after it ends and will continue.

For voice, earning XP of 10 is fixed and occurs approximately every 2-5 minutes. This amount may be subject to change as I calculated it a while ago. You can simply remain in a voice channel, and regardless of your voice activity, XP will still be counted after the cooldown period.

[timid jewel]

Yes, by using their ID and /reset command

[vapid valve]

Does the bot not send welcome image and message if a person leaves the server and then joins back short time later? The logs logged the leave and new join events and they show a new server date join on their profile.

[abstract thunder]

Awesome. Thank you and thank for your prompt reply.

[charred rivet]

Is website on? I cannot access the dashboard

[nocturne flax]

i cant transfer credits what happened?

[valid fossil]

why is the dashboard not reachable?

[opaque dirge]

Hey, so i have a server with probot and everytime i try to send a link (actual link or a gif, etc), it just deletes it, any tips? 😄

[little vigil]

When does maintenance end?

[maiden canyon]

Hi there, ive set up the probot for my server. Today ive seen, it wont send welcome message to the channel, and also dont send the image to the channel.
I double checked the permissions. the bot can write messages, and attach files. The picture itself is less than 200kb in size. feature is activated ofc. On commands, the bot also seems to be very slow, and always times out (dont answer)

what might be the cause for it?

[wind kettle]

is the website down?

[silver cove]

I can't connect either

[vocal flint]

I have the same issue. ProBot seems to have massive Issues over the last couple days. The Dashboard isn't eaven reachable for me rn.

[wind kettle]

i can't even open the website

[empty rock]

When will

You solve the problem

We can’t transfer to anyone

@tender obsidian

@near canopy

Please solve it fast

[nocturne flax]

Ive recelnty added probot to my server but cannot access the dashboard. When trying to login with discord the verification just keeps loading and fails to load

[hollow elk]

the website wont load for me either dont know whats going on

[nocturne flax]

note ive just tried again and its let me on the dashboard

[hollow elk]

let me try

nope still not loading

[nocturne flax]

How to active premium version?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[wary thistle]

when will the transfer work

in the bot

[worn burrow]

Anyone else having issues with their bots reporting? My dashboard that shows joins/leaves , messages, memberflow is not reporting correctly, it hasnt produced reporting for the past 8 days.

Anyone know of a fix? I have restarted the bot, I have reinstalled the bot on the server. Im out of options lol

As you can see all reporting has stopped as of 12/10

Monthly reporting stops at 12/6

[deep granite]

dashboard just won't load. please fix that problem, i can't use the dashboard for like 2-3 days.

[peak leaf]

I couldn't use it for 2 weeks 💀

[deep granite]

💀

<@&736680633518129243>

[deep granite]

.

[deft dew]

the bot stoped working in my server

[ocean steeple]

first time using this bot and i got error 1015 while editing my server settings

[deft dew]

cant get in to the bot to change my serer stuff in it

[maiden canyon]

@worn burrow can confirm that. Same for me

[sage flint]

Will be fixed soon

[sage flint]

There was some issues, try now

[sage flint]

Known issue, will be fixed asap

[sage flint]

Will be fixed soon

[sage flint]

try now

[woeful solar]

thanks!!!

[sage flint]

It known issue and will be fixed asap

[sage flint]

Hi, all of these problems are known and will be fixed

[sage flint]

Unfortunately, it is not possible to set the name for temporary channels, when the user creates his own temporary channel, he can rename it

[sage flint]

Could you send me a screeshot of yout config?

[sage flint]

If bot is still offline, kick and re-invite it to the server

[sage flint]

just being active on the server

[sage flint]

Try now

[sage flint]

Try now

[sage flint]

Try now

[valid fossil]

Oke

Was there like a planned downtime?

[sage flint]

If its on your own server then it is not possible that ProBot is doing it since our automod is disabled for the server owner & admins by default

[sage flint]

No, just a temporary issue

[valid fossil]

Oke, ty for letting me know

[opaque dirge]

i fiigured it out i was just dumb tysm i love u)

[sage flint]

No worries

[sage flint]

Hey, there is an issue with it, we're working on a fix

[sage flint]

Try now

[sage flint]

Try now

[sage flint]

@dusky hearth@hollow elk try now

[sage flint]

Statistics have not been collecting data for the past few days due to some problems, hence the incorrect display

[sage flint]

try now

[sage flint]

try now

[nocturne flax]

Hi, I need emergency help. Some users can give themselves Roles with the "/setlevel" command. Can you help me out? What should I check?

[sage flint]

Hey, check setting of the /setlevel command on the dashbaord, it is possible that you have given access to this command to some roles

Enabled roles - roles with access to the command

[nocturne flax]

Thank you! I'll check that

[hollow elk]

Works now thank you

[nocturne flax]

It worked, thanks a lot!

[hollow elk]

ah

the thing stop loading again

[pseudo isle]

How do I put like a #573048353458356234 in the welcome message

Can someone pls say?

Hello?

[sage flint]

not possible

[sage flint]

try now

[hollow elk]

ah thank you

[pseudo isle]

But my friend did it

In his server

[sage flint]

Not with ProBot i guess

[warm halo]

hi ..
What is the command to supply XP ?

[lost edge]

Dashboard loading so slow, my WiFi is fine and stuff, what's happening ATM?

[brazen glade]

same

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[deft dew]

when will the bot be fixed

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[wind raft]

Is there something happening with the BOT? I am trying to load the dash and it's just spinning out? Not loading at all - internet is fine and not the issue

[wind kettle]

Nope

I need to do some urgent fixing

[indigo minnow]

Hello

[covert roost]

hello

i have a problem

[tired crow]

Hi

[silver cove]

[drowsy star]

How do you set up the bot?

Is there a command or something?

Never mind fixed it

[hexed radish]

Can someone help me with the rank command

With rank commands

[nocturne flax]

Autoroles for bots don't work

[rigid shoal]

why i got blacklisted i did nothing

[languid lake]

does any one know how can i get +rep on profile

<@&675070424748654593>

[severe flicker]

hello
i need help
how can you give someone permission to acess the probot control panel?

[mint oxide]

hello guys. so my problem is that i setup the mod roles on the dashboard but mods on my server cant use any commands, why is that so?

@silent tartan

[wanton prairie]

how i can test my server "leaving msg" ? like I want to check how msg looks like

[sage flint]

What exactly can I help you with the rank?

[sage flint]

Make sure that ProBot ✨ role is above role that you want to assign as well as it have all necessary permissions

[sage flint]

Someone with Membership must give you via the /rep command

[sage flint]

You need to give that person a role with Administrator permissions

[sage flint]

Hello, whats it the bot response when they try to use it?

[sage flint]

Hey, the only way is just hitting a new level

[craggy nebula]

i set one channel to images only but its not deleting text messages how can i fix this?

[nocturne flax]

Oh thanks

[trail crag]

So I'm basically trying to do reaction roles with probot but the server ain't showing up on on dashboard I'm not sure if only owners can do it

It's my first time using the bot and I don't own the server that I'm trying to do reaction roles on

[craggy nebula]

do you have admin perms on it?

[trail crag]

Yea it have all the permissions on

It only showing the server's I actually own

But the role for probot is lock

[craggy nebula]

i see

[craggy nebula]

nvm it just doesnt delete the owners messages

[stuck swan]

can i change probot’s prefix on my server?

[split needle]

try accessing the site now to see if it has removed your ratelimit

[split needle]

you will need to have administrative permission in the server, not just a role named admin
and to see and change roles for any feature related to role giving on the bot's dashboard, the ProBot✨ role is required to be on a higher possition than other roles in the server

[split needle]

there's no longer a prefix to change

@craggy nebula we may ask you to follow the channel's topic before helping anyone

[trail crag]

Will it still work even if the probot role is lock

[split needle]

I have no idea about the role is lock that you mentioned here

[craggy nebula]

huh?

[heavy shore]

hello

why cant i get my daily credits it says "can't use multiple devices"

plesae help

<@&675070424748654593>

[somber charm]

I just want the bot to stop double posting when i go live on twitch but it wont let me save changes

[graceful mango]

hello

who is here ?

can you help me guys ???

The ProBot Banned Me whyyy

?

[graceful mango]

my friend

[rugged torrent]

Hello

[hazy tartan]

Probot isnt giving the level roles anymore does someone know how to fix that?

[frosty harness]

can som1 tell me what i have to do to let this message pop up when som1 levels up on my server?

[hazy tartan]

You have to go to probot.io then sign in with your dc acount, then sellect the server u want and then go to Leveling system and then activate it

[frosty harness]

tyty

[hazy tartan]

Yw

[graceful mango]

guys

[heady kettle]

I have a question about your program

What is the ranking algorithm for your program?

I'm really curious as to when my rank score goes up.

<@&675070424748654593>

[warm ore]

<@&675070424748654593> I got blacklisted and I don't know why

[sage flint]

Hello, wait a while and try again also as it says - do not use multiple devices for it, just one

[sage flint]

Hey, its known issue

[sage flint]

Hi, can you elaborate?

[sage flint]

Hey, make sure that the bot have all the necessary permissions as well as ProBot role is above level rewards roles

[sage flint]

Hello, every 2-5 minutes while you sending messages, the bot gives you a random amount of xp from 10 to 40 each time. This means that you gain some xp after sending a message and have a cooldown of about 2 minutes, regardless of how many messages you sent.

[sage flint]

Hi, your blacklist has been removed

[heady kettle]

Thanks

[robust gyro]

hello is there anyone here ?

[hazy tartan]

That could probably be the issue

[forest coyote]

How can i use the probot for play music in my server?

[marble sorrel]

i got blacklisted i dont know why can you remove it guys?

[humble dew]

Hello, which sizes do the probot accept in the welcome image? @sage flint

[vocal harbor]

hello frens
is there a way to make the autoresponder delete the message that triggers it

[nocturne flax]

I have 4 gb ram and I will upgrade my ram to 20 gb it's OK?

[sage flint]

You cant.

[sage flint]

Max 1MB

[sage flint]

Hey, unfortunately not

[sage flint]

Only @stone cloud related things here

[sage flint]

Hello, you got API blacklist which cannot be removed, sorry.

[robust gyro]

@sage flint hello are u stiil there ?

[sage flint]

Yes, but please use only one support channel at the same time #support-ar

[robust gyro]

there is no one answer me

check it by urself

[coral badger]

912756191116025936

[storm arrow]

check the bot again

[coral badger]

I know, it's fake

[storm arrow]

k

[split needle]

we can noy deal with this
you can report it to discord at https://dis.gd/report as impersonating instead

[coral badger]

Nah bro i have already told the ar supprot

Support

they said "we will deal with that"

[split needle]

they can not really

still have to manually report to discord

[coral badger]

And the bot stills advertise in my dm

[coral badger]

sure I will try

if even they replied

Bro I lost my account @languid crag cuz of them

[violet cave]

How do I get ProBot to play music? Youtube videos showing a music option on the website that I do not see

[split needle]

feature removed nearly a year ago

[violet cave]

Aw man. Oh well

[acoustic linden]

Hello, a question. I've been using your bot for a short time, but I notice that it doesn't give new users a role or not always. sometimes yes sometimes no. It also doesn't display the names correctly. What could be the reason?

[fallen lake]

Hello, how are you? I have a problem that I have had for a long time. I set up a friend of mine's server using this for almost every option you have. And now I want to use it for ANOTHER server, but I get an error when logging in. Which tells me this: Application error: A client-side exception has occurred (see the browser console for more information). I hope you can help me please.

[long crest]

I keep getting "Too many requests from this IP, please try again later" when trying to access my probot dashboard. Anyone know what's up with this?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[split needle]

if your server have membership screen enabled, the bot will wait for users to get pass that first before giving them roles
also can you give me more information about not displaying name correctly?

[split needle]

this error pops up when you try to access that server's dashboard or when you try to logging into the site?

[fallen lake]

yes

[split needle]

which

[fallen lake]

I used it for a server belonging to a friend of mine, and now I want to use it for another server that I am an administrator

[fallen lake]

loggin

[split needle]

if then, can you try with clearing the site's datas/cookies, or try on another browser?

[fallen lake]

I'll try to try it, if it works well, thank you!

If not, I'll talk.

[fallen lake]

Nope, the same thing keeps appearing to me.

[acoustic linden]

I have now set it up so that it automatically assigns roles, which should actually only be the case when it reacts

Sometimes it shows the name and picture, sometimes not

Maybe I'm just blind or too stupid for the settings. Because my English language is not that good

[smoky scroll]

How can I use a server emoji in an embed message?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[keen jolt]

Is there a way to customize the channel names for temporary channels created by probot?

[halcyon wing]

hyi

[mint oxide]

they dont even see the commands

does someone know why my mods cant see any commands

[sage flint]

So the commands are hidden in the server settings or your mods does not have permissions to run slash command. In the first case, go to your server settings Integrations Find ProBot Enable all the commands or just selected ones for everyone or only for mods by adding their role and enabling as i do on the screenshot below. (Enabling this for everyone, will not allow them to actually use the moderator commands, they will only see them in the command list after typing /) Save all the changes.
In the second case, go to your server settings Roles Edit the mods role or everyone, doesn't actually matter which role you will edit since it just will give access to the slash commands but not to actually execute moderator commands Find the Use Applications Commands permission and enable it (second screenshot) Save changes

[sage flint]

no

[mint oxide]

okay thank you i will try

@sage flintits not working idk why. could you please join my server and look what is wrong because i really want to finish my server

[nocturne flax]

@near canopy

excuse me Why i can't play videos and song by Probot ??

[sage flint]

Sure, send me a invite link via DMs

[sage flint]

We have removed music feature like a year ago?
And please do not ping admins for help

[mint oxide]

okay thank you

[pseudo dirge]

Hello, how are you? Please, what is the penalty for scamming or defrauding someone using a credit ? What is a blacklist credit?

[pseudo dirge]

@sage flint

Someone scammed me with an amount estimated at 6 million

[sage flint]

Hello, sorry to hear that you lost your credits, but we're not responsible of user's own credits and account safety.

[pseudo dirge]

Just a moment, Elissa, selling by credit is prohibited!!!! @sage flint

[sage flint]

You can report it directly to @crude estuary

[lavish kestrel]

hello all! trying to trim down the amount of channels in my server. tried to get probot to work on another channel but it keeps saying "command is not enabled in channel." how do I enable it for this channel? <@&675070424748654593>

[mental yarrow]

.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[pulsar lion]

How do i turn on the notifications for when someone joins the server?

[lofty vessel]

Hey I want to know why I have been blacklisted

[hazy vessel]

Who is the inventor of Pro Bot?

[tidal kindle]

No data since 10th of Dec

[tidal kindle]

Hello

This is a bug or just me?

[digital wharf]

hey guys need help

my discord isnt seeing the bot

[nocturne flax]

how do i make that when someone joins the server, after the autoroles, he has a screen with rules and he need to aprove that he read them and put this:

[keen talon]

The twitch notifications won't let me change the streamer i've selected previously, its just tells me to try again later. I can't remove the streamer either. This is happening in two servers I'm moderating. They're both on the free plan btw. How can I fix this?

[mystic warren]

What’s the command for music on pro bot??

[sinful oasis]

guys

i want to customize my probot

but this keep happening

can someone explain

<@&675070424748654593>

i cannot acces dashboard and command list

[untold arch]

!welcome

[lean badger]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

[untold arch]

Dramex and Rooka

[untold arch]

Elaborate please

[untold arch]

We don't support music sir

[sinful oasis]

can you help me pls

[untold arch]

Try from a different browser

[untold arch]

We're facing some issues with twitch notification should be fixed soon

[sinful oasis]

same result

[untold arch]

Try clearing data and cache and if it still the same try after a while

[icy narwhal]

Hi, is it possible in the welcome message you send to a new user let him choose a role (or more than one) available on that server?

The image is just an example of the initial section i mean

[south summit]

I made auto responder, but it doesn't seem to work. I have more than 2000 symbols there. is this why it doesnt work?

[sage flint]

Hello, yes. Discord have limited message length which is 2000 characters

[south summit]

And i need to buy premium for it to work?

[sage flint]

Hey, thing on your screenshot comes from Discord itself feature, it is not related with our bot

[sage flint]

No, this limit cannot be increased for bots

[south summit]

😦

Thanks tho

[sage flint]

Actually only normal users with Nitro can send more characters in their messages, sadly nothing can be done with bots in this case

[true siren]

is anyone else having an issue with the profiles?? I have one in one of my servers and its just that one and its really not showing anything for one of my members

like it tries to send it but it sends nothing.....

[icy narwhal]

Yes it was another server but also entering in yours i’ve seen that kind of format, do you know how to set it please?

[nocturne flax]

how to set up like selectable roles?

using pro bot

dm me please

[timid jewel]

!rr

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[nocturne flax]

wait im confused

chillax

i want announcement-pings as an selectable role how do i do that?

[timid jewel]

Could you please provide more details or clarification about your question?

[nocturne flax]

so

the server i have an #announcements

ok?

and i want a role for that, that people select

how to do as i dont understand

[timid jewel]

Do you mean a role that people can select by clicking on an emoji in that channel?

[nocturne flax]

yes

but i dont get the embeded and message part

[timid jewel]

https://docs.probot.io/docs/modules/self-assignable-roles

https://docs.probot.io/docs/modules/embed

[proper wedge]

Why would anyone want to create a temp channel for 100 secs? Or am i missing something to make it longer?

[nocturne flax]

i have made the embedded message how do i link the reaction to a certain role?

[timid jewel]

3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

[timid jewel]

Do you mean you want the channel to be removed after 100 seconds if there's no one in that voice channel, or did I misunderstand you?

[proper wedge]

Misunderstood the temp channel has a max of 100 secs or am i missing something

[timid jewel]

I believe there might be a misunderstanding about the '/temp max' command. We don't have a feature like that. The actual function of this command is to control 'Maximum Channels Per User.' This sets the maximum number of temporary channels a user can create simultaneously. It's designed to prevent voice channel spamming and is customizable, allowing you to set a maximum number of channels that you're comfortable with.

For more details, you can check this page temp commands It provides a comprehensive list of all the commands used with '/temp'.

[icy narwhal]

How can i set up a similar section on my server?

[timid jewel]

Hey, the thing in your screenshot is a feature provided by Discord itself, it is not related to our bot

[icy narwhal]

Ok.. is there a possibility with probot to realize a welcome message where new users take the roles they prefer?

[uncut elbow]

I need help

im banned from probot

idk how but

i was just making and configuring when i go to dc then back and boom

im banned?

<@&675070424748654593>

its says: The owner of this website (probot.io) has banned you temporarily from accessing this website.

im just confused

[native geyser]

thats a temporary rate limit from cloudflare, should go away in about 15 minutes if you do not keep refreshing the page

[uncut elbow]

ok

ty 🥰

its almost 0 a clock anyways

[hybrid plume]

hello i need help

[stuck fossil]

<@&675070381861634048>

Help please!

[nocturne flax]

my leveling up doesn't seem to work in server

[desert cargo]

why i am in blacklist?

[past ocean]

what's the matter?

How do I solve this?

[strong rose]

that's mean that owner of the server disable this command

[past ocean]

How do I reactivate it?

[strong rose]

are u the owner or have administrator permission?

[past ocean]

I am the owner

[vague rain]

I NEED HELP

how can we use the bot's commands to look at leveling rewards?

[strong rose]

go to probot dashboard from here: https://probot.io/dashboard and go to the server and the command and enable this

[vague rain]

alr

thx

[strong rose]

not u

[vague rain]

???

[strong rose]

but for you

you can go to probot dashboard from here: https://probot.io/dashboard

and go to ur server and leveling

and you can add the reward that you want

[vague rain]

no i know that already

i mean how do we have the bot display all the level rewards in ther server itself?

[strong rose]

by a command?

[vague rain]

yes

[strong rose]

no srr that is not in probot yet

[vague rain]

nooooooooooooooooooooooooooooooo

thx anyway

[strong rose]

np anytime 🤍

[strong rose]

try disable it and enable it again

[past ocean]

It's set up but it doesn't work

Ok

[proper wedge]

noooo this "TIME TO DELETE THE CHANNEL IN SECONDS" and max is 100 secs

[past ocean]

Thx good luck

[tidal kindle]

Hello

Is it a bug or just me
?

[hidden shore]

is the bot still able to play music?

[icy cobalt]

Can some help me make it so when u react or do something it'll change ur colour of ur name or give u a role

[icy cobalt]

Btw no

[tranquil sable]

dashboard issues? Seems to be operating slower than internet explorer on windows 95...

also my self assignable roles seem to ALLLLLLL be missing thier embeds in the dashboard... making them unable to be updated....

@sage flint had helped with this before and it appeared to be a probot issue is this happening again?

[sleek kettle]

I'm also having issues

[lilac skiff]

Hello. There was a problem with Twitch notification. It won't allow me to change anything. I've been getting a "Try again later" error message for weeks. I did a reset, but this part still doesn't work. Hello taxi176 made in Hungary.

[empty dove]

Two questions:
➤ Anyone know if there is a variable I can use for timestamp? I was hoping to put in a leave/goodbye message that said [userName] was last seen [date]
➤ Anyone know if there is a way to keep count of a variable? I have a trigger for a word and i want the response to be "[number of times word has been mentioned] owed"

[sage flint]

Hey, yes its a bug. Will be fixed

[sage flint]

No

[sage flint]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[sage flint]

try now

[sage flint]

Hello, is a know issue

[sage flint]

• No
• No

[spiral trench]

Hi

[true siren]

Hello I’m having issues with one of my server members profiles being bugged

[timid jewel]

Hello! It seems there might be some issues with the data at the moment. Could you please try again in several minutes? Thank you for your patience!

[timid jewel]

Hello! how can I help you today?

[boreal maple]

Why can't I launch the bot server panel? Is there any overload?

[honest falcon]

Why is the pro bot suspended? <@&675070424748654593>

[boreal maple]

I have same problem

[rapid crown]

me too

[sharp saffron]

Yea, curious if there's login issues, I had spinning wheel at the login, cleared site data, got the discord auth, but stuck here now:

[sage flint]

#support-ar

[sage flint]

Wait a while and try again

[wet stone]

I am trying to access my dashboard and I am just getting an infinite load

[true siren]

We are still having the same issue and have been for now going on two days

[timid jewel]

try this link https://probot.io/daily

[wet stone]

its working now thx

[ocean wind]

I’d appreciate if someone can reply to my premium ticket

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[ocean wind]

the premium bot has issues right now impacting probably many servers

[reef spade]

Is there a way to get probot to ignore logging a specific user? Like another bot? My logs channel is getting filled because a bot edits/deletes its own messages a lot

[icy cobalt]

Im not sure if im doing it right but heres a video to show

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[ocean wind]

Everyone in my server is getting this error

hopefully someone can help. I know it’s the holidays. Merry Christmas to everyone

[split needle]

by now, no

[split needle]

you need to go to the dashboard, not the command list

[icy cobalt]

Where is the dashboard?

[split needle]

you can get straight to the dashboard with the link provided by the supporter responded to you, or you can wait a bit for the button to load up on the site instead of straight up clicking on the commands label on the top

and from the dashboard screen, click on the 3 dash button on the top left to select the server you want to configure

[icy cobalt]

Can u provide me a link? The link they sent me was the one i sent the video

[split needle]

well that's the link to the dashboard

[icy cobalt]

So this is a dashboard?

[split needle]

yes the first thing shown up upon clicking on that link is the dashboard, you will then access your server's settings for the bot by selecting your server on the left side bar

[icy cobalt]

Then i do?

[nocturne flax]

how i put a cooldown for chatting when joining my server?

[hexed nova]

Hi there

[hexed nova]

<@&675070424748654593>

[hexed nova]

Where's supporter?

[sage flint]

Ask your question right way

[sage flint]

In the channel settings, next time please keep this channel only for ProBot related things

[hexed nova]

Sis I bought One Account His Account Is Banned And Dissble From Probot , How We Unblacklist to this account

[sage flint]

Your account is not blacklisted

[nocturne flax]

ah i thought It was of probot, a friend told me that

srry

[hexed nova]

Not This Account Any Account

[sage flint]

Nope, chatting cooldown can be set directly in the channel settings without using any bot

[hexed nova]

I bought one account his account is blacklist

[sage flint]

In that case, I can't help you. Sorry

[nocturne flax]

not cooldown, this (in english It would say that you need to be [time] in the server for chatting)

[hexed nova]

Who Can Helping Me For This Problem

[sage flint]

Oh, this thing. You can enable it in the channel safety settings

[nocturne flax]

you bought an account?

[nocturne flax]

ok tysm

[sage flint]

Server settings > moderation

[hexed nova]

Yes But His Account Is Blacklisted form here

[hexed nova]

@sage flint

[nocturne flax]

ok so, you want to Make a server ?

[hexed nova]

Server What?

[hexed nova]

I want one helping me for i unblacklisting in my account sec

[nocturne flax]

well, u can't, you would need to Talk to the bot admins that can modify your ban

or Make other account cuz if the IP is not yours your IP Will not banned

[hexed nova]

In Dm Or Here

[nocturne flax]

dm, and if its closed try here

[hexed nova]

I going to dm who

You can mention

[nocturne flax]

i dont know anybody, but i suppose that the ones that spoke in #status are the ones

[hexed nova]

Ok brother thanks

[sage flint]

Please do not interfere with others questions, thanks

[nocturne flax]

oh ok i was only trying to help cuz you said u can't Make anything respect that

sorry

[sage flint]

No one. Buying account is against Discord ToS. We will not remove from the blacklist any account that participated in account trading.

[hexed nova]

Ok but There Have Any Admin For Asiking About This Problem You Can Memtion To I Go To Dm He

[sage flint]

You can ask any admin that is online right now. But I’m already told you that we can’t help you in this case anyways

[hexed nova]

On Dm or In Here.

[sage flint]

They probably may have closed DMs, so you can ask in here

We don’t have music feature

[final maple]

what is the problem in the bot?

[wind kettle]

THE WEBSITE IS STILL DOWN

STILL DOWN AFTER A WEEK

[knotty matrix]

I hate this bot
offline any time

i don't know who attack probot

[hollow pier]

fr

so bad

[wind kettle]

the website is either under a ddos attack or something for the past week

every time i go there the website is down

[nocturne flax]

for me not

i can enter

[grizzled arch]

Hi I need image welcome probot

[indigo blade]

Why is the transactions in the credit not working?

[true goblet]

Hello, I want to know why my account is blacklisted @sage flint

[glossy dawn]

.

[sage flint]

I don't see any ongoing issues, can you explain your problem please?

[sage flint]

No, it's not the same as it hasn't been all week

[sage flint]

Hey, you can find ready to use welcome images under the templated button in the welcomer module on the dashboard

[sage flint]

can you elaborate?

[sage flint]

Hi, you got API blacklist which cannot be removed, sorry

[true goblet]

Well, sir, I want to know why my account is like this

[true goblet]

I have done nothing illegal. I want you to tell me why my account is like this

[sage flint]

#support-ar

[sage flint]

Iam not responsible for adding to the blacklist, so I do not know the details of why you get on it. But you must have broken some of our rules to get blacklisted

[true goblet]

I mean, I can't repair my account at all right now, or can you tell me how to talk to a rank-and-file?

[hazy tartan]

hello dear Probot support team, on my server the bot isnt giveing the level roles away anymore even if a user crosses the level requirements. can u tell me how to fix that?

[nocturne flax]

@sage flint how do i get pro bot to do that role thing when u join a server it comes up with hello and then all the roles and stuff

[nocturne nacelle]

please how can setup probot to remove the inactive member for last 30day

[shrewd pulsar]

Hi

[sage flint]

Hey, check if ProBot have all necessary permissions as well as its role (ProBot ✨) is above your level reward roles

[sage flint]

Hi, its not actually related to our bot. You can set it up directly in your server settings, its named "Onboarding" and you need to have enabled community on your server

[sage flint]

Unfortunately it is not possible

[nocturne nacelle]

there is any other option like remove the roles for the less inactive ?

[sage flint]

No

[lavish jolt]

<@&675070424748654593> How do you set up a welcome message for my server? I see other servers use probot for that

[rotund flume]

Hello, I am not getting any ProBot Text and Voice xp for the last 24 hpurs

[rotund flume]

Anyone?

[vocal quiver]

any particular reason why i was warned in arabic from this server for?

[hard delta]

Hey, I was wondering if there was a limit to the file size of an image you can place in an embed message?
Because I seem to be unable to add one to mine I am creating for a little christmas message for my server.

[rotund flume]

@sage flint

[untold arch]

It's 1MB, but are u getting any error messages?

[untold arch]

Check the no xp role or they are texting on no xp channels. If they not, they should earn xp properly

[untold arch]

!welcome

[lean badger]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

[rotund flume]

I usually get xp

There is no role for no xp

From yesterday I aint getting any xp

[untold arch]

Maybe you're texting in no xp channel

[rotund flume]

No?

Rest everyone is getting xp

I am texting in the gen chat section of servers

[untold arch]

Can you show me ur xp before and after if you have a screenshot of it?

[rotund flume]

Ok

Yesterday I was stuck at 1041xp

This of today

200 msgs

@untold arch

I checked in other server also

[untold arch]

Same problem?

[rotund flume]

Ye

[rotund flume]

@untold arch??

[untold arch]

Wait a while then try to be active again and if this problem still please tell me

[rotund flume]

Ok

[runic zenith]

Hello, I have been blacklisted from ProBot and I have no idea why

[muted isle]

ProBot is currently logging events that happened a long time ago.

He gives me all actions I did like 2 weeks ago

[cyan lion]

How do I remove auto mod cus some reason it removed the word game pass

Cus of somthing in it

[muted isle]

press this big button to turn off automod

[cyan lion]

Ty

[rotund flume]

@untold arch nothing changed

[grizzled shard]

how do i make the server arabic for me ?

[rigid shoal]

why i got blacklisted ?

[runic zenith]

same, i don't understand why

[rigid shoal]

yea true

[hard delta]

IIRC it was just along the lines of "error in completing" style.

I'll retry after work and confirm

EDIT: I have figured out the issue.
I saved the files by the incorrect names and was using the larger of the 2 files.
Thanks for the patience.

[clever spoke]

is there any limitation for image's size?

[stray marten]

hi

guys can someone help

when i type the credit command the probot say that my account blacklisted

[rapid merlin]

Hi

[grizzled shard]

#chat-en for chatting

[grizzled shard]

@untold arch

[grizzled shard]

yes ,1 mb

[nocturne flax]

why i cant buy premium with credits

@timid jewel

<@&675070424748654593>

[spare flax]

Probot dashboard doesn't work if you move too fast on it?

<@&675070424748654593>

[devout sleet]

is probot down? Dashboard isn't loading for me

or anything onb the site, really

[spare flax]

it's being super slow

it heard me for a second and let me do stuff now it's slow again rip

[vagrant wagon]

hi
I have gave probot full access ( it has administrator)
But when I want to change something in the dashboard it says probot should have higher administration than that role
Can u help me pls

[simple robin]

why is the leveling system not giving roles to the members?

I did all the settings but its not giving the roles

[devout sleet]

so it doesn't seem to work on firefox at all. Tried using Edge and it worked 🙄

[open mulch]

if i changed the name of ProBot.
How do i get the new name to show up in my server?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[open mulch]

also with premium level 2. it includes anti-raid. When I click the anti-Raid it just pulls up my subscription. So is it auto-enabled?

[grand flame]

Is mcc not active anymore?

[nocturne flax]

I got banned from the website for absolutely no reason!

I've been using probot for a year now and it kicked me out in the middle of developing

[frozen gorge]

Hey, I have a question, how much XP you get in VC and for how long you should stay to get certain XP amount?

<@&675070424748654593>

[hollow pier]

hi Hyuka , every 2-5 minutes while you’re on a voice channel, the bot gives you about 10 exp each time. This means that you gain some xp after being in voice channel for a while and have a cooldown of about 2 minutes.

[frozen gorge]

Alright, thank you

[hollow pier]

check out if the bot have A higher rank than the roles you're trying to give

[hollow pier]

yw

[hollow pier]

#vip username (new name)

[hollow pier]

Move the bot role up at the topest in your server and it will work

[nocturne flax]

why i got a ban 💀

[hollow pier]

did you try from another browser?

[nocturne flax]

what you mean ?

[hollow pier]

sry my bad , Browser*

[nocturne flax]

I got banned as well

[hollow pier]

try from another browser , And if it doesn't work
So its seems that the problem is from the site, and I think that the Developers
are working on it

<@&675070424748654593> they know more about this

[nocturne flax]

thx

[nocturne flax]

Hi, I can't use bot commands in my server, I think is need to restart the cluster

[nocturne flax]

They better do

Ty

[wide shell]

what does money do?

[grand flame]

Where can I find the redemption code here on profile

[sage flint]

1MB

[sage flint]

#support-ar message

[sage flint]

Because we have disabled it

[nocturne flax]

why

[sage flint]

Just wait a while and try again

[sage flint]

try now

[sage flint]

Hey, please bring me a screenshot

[sage flint]

replied in the ticket

[sage flint]

You're not banned, CloudFlare just limit you for a while due to high traffic on the website. Wait a while and try again

[sage flint]

Hi, try now if its still not working - kick and re-invite the bot

[sage flint]

What do you mean?

[sage flint]

You can buy some cosmetic stuff
https://probot.io/store/profile
https://probot.io/badges
https://probot.io/store/rank

[rotund flume]

Hello can you plz help

I am not getting any ProBot Text and Voice xp for the last 48 hpurs

@devout zodiac

@cyan flare

[ripe rover]

anyone knows why the bot making permission like this after someone create a temporarily room?

[hollow pier]

so he can't connect once again to the temp-room

unless he leave it will be removed

[ripe rover]

after they leave and room get removed the permission remains as it is.

[smoky grail]

hello, is it possible to mention a channel in the welcome & goodbye messages?

[compact dock]

Guys what can I do with credit

[solemn elbow]

السلام عليكم

[compact dock]

وعليكم السلام

[sage flint]

kick and re-invite bot

[sage flint]

set the max channels users can create at same time to 0 or some higer value like 10 or more

[rotund flume]

I aint the owner

And its for all the servers

Not a specific

[sage flint]

Hey, yes. You need to provide it in the specific way
<#channelID> [#support-en](/guild/224308865427046402/channel/664941916722429986/)

[sage flint]

will check it

[sage flint]

#support-ar

[rotund flume]

Okh

[sage flint]

#support-ar

[solemn elbow]

No thx

[rotund flume]

Can you ping me if you guys find a solution?

[sage flint]

sure

[rotund flume]

Ok thanks for your help

Merry Christmas

[sage flint]

You too!

[ripe rover]

tx

[supple flint]

Is it still supposed to have issues?

[compact dock]

@supple flint Pls what can I do with credit

[junior summit]

probot cosmetics

[near bramble]

I get banned too and i only paste a sentence

[valid fern]

dgw wgc disc shed edge edge

[frail tinsel]

??

<@&675070424748654593>

[rich grail]

why cant i make the bot say goodbye

can someone help me

[stone locust]

Hello what does it mean when it says select a message? There's no messages to select in the dropdown menu

[rich grail]

Can u do it for me

Im on iphone rn

please

@stone locust

[dusky tide]

Hi

[fading marlin]

hello

[fair forge]

i need arabic support

[sage flint]

#support-ar

[sage flint]

Wait a while and try again

[sage flint]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 1MB in size so that the bot can send them.

[sage flint]

Hello, you need to send the embed message first

[nocturne flax]

i used cmd **role all ** now i cant stop it

<@&675070424748654593>

[sage flint]

It cannot be canceled, you need to wait bot finish or kick and re-invite bot to the server

[nocturne flax]

ty

[remote birch]

Hey Taylor why would you want it to say goodbye when the person that left ain't going to hear it or see it it's everybody else that's still there

[mental raven]

I noticed that the dashboard has not updated the graphs since the 9th of December, is anyone else seeing the same issue or if I touch the wrong button somewhere?

[fluid vortex]

I would like to inquire about whether my account has been suspended or I would like to transfer the credit to the second account. How long will it be?

[distant ginkgo]

Hey guys i wanted to know how much xp does the bot give per hour for being the VC?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[warm halo]

hi . . Why does the bot not send a welcome message in the chat designated for it? Note that I have checked everything on the site

[bright rain]

guys how do i set the language of the probot in my server to Sorani (Kurdish) when i type “Sorani (Kurdish)” it wont work

[timid jewel]

Hi, sending a text message every 2-5 minutes will earn you XP ranging from 10 to 40 each time. After sending a message and gaining XP, there will be a cooldown of about 2 minutes. Regardless of the number of messages you send during this cooldown, XP will only be counted after it ends and will continue.

For voice, earning XP of 10 is fixed and occurs approximately every 2-5 minutes. This amount may be subject to change as I calculated it a while ago. You can simply remain in a voice channel, and regardless of your voice activity, XP will still be counted after the cooldown period.

[timid jewel]

I believe we have the Kurdish language, but when I attempt to use it now, it indicates that it doesn't exist, I'll reach out to the developers regarding this issue.

[bright rain]

Thanks

[forest thunder]

Is there a report for people who sell fake members? If I report them, will they be included in the black list?

<@&675070424748654593>

[nocturne flax]

What does this mean?

[sage flint]

If they selling it for probot credits then yes - you can report it directly to @crude estuary

[sage flint]

just wait a while and try again, spamming refresh may just make it last longer

[forest thunder]

Thanks, Can I know What are the requirements that will make the person I am reporting become on the Blacklist?

[sage flint]

Their ID and credible evidence

[nocturne flax]

For creating a Self-Assignable Roles tab. How am i supposed to "choose a message" when nothing pops up

Stuck on this because i can' select any messages. What does it mean by "Select a message" anyways?

<@&675070424748654593>

[sage flint]

Hello, first you need to send the embed message

then you will be able to select it

[nocturne flax]

Awesome, thank you!

[peak pebble]

hello how i can see if i have reps or not?

[sage flint]

Hey, use the /profile commad

[peak pebble]

no no i means if i can give reps

[sage flint]

use the /rep command, if you don't have any reps the bot will display a message that you need to wait for refresh

thats the only way

[peak pebble]

and i bought the membership yesterday if i will go to buy Diamond plan is my current plan will be cancel?

[naive pasture]

Okay, am I dumb or does the assignable roles not work?

I see no way to set the roles?

I found it

bad ui design

[sage flint]

yes

you can upgrade it

[sage flint]

there is + button next to the reaction, pretty intuitive

[naive pasture]

there is no world where that is intuitive...
it screams add another emoji

[sage flint]

nah because you have "ADD EMOJI' button below, so that + button must be for something else

also when you hover your mouse on it, it will show "Select roles" text

[tidal kindle]

Hello

This is a bug?

Or is it just for me

[sage flint]

known bug

[tidal kindle]

Thanks for replying, how long will it take to fix it? or is there any substitute?

[leaden warren]

truly moment

[raven mica]

What perms is needed to edit a server with probot?

[fringe sand]

Hi . Guys can someone help I have this problem

[snow arrow]

What can I do?

[sage flint]

Hey, contact Discord support itself, it’s nothing related to our bot

[sage flint]

Administration

[sage flint]

Just wait. Spamming refresh may make it longer, wait a while and try again

[sage flint]

Wait and try again later

[sage flint]

It should be fixed as soon as possible but I don’t have any estimated time

[fringe sand]

How can I talk with Discord?

@sage flint

[sage flint]

https://support.discord.com/

[raven mica]

And how do you get a job at probot, paid or not I don't care

[fringe sand]

؟

[sage flint]

Sir, I can not assist you with the whole process of contacting discord, in the upper right corner there is a button that opens the menu, there you can send a request. You will have to deal with the rest yourself

[sage flint]

We’re not looking for more staff members

[raven mica]

😦

[fringe sand]

how to solve your account has limited access problem in discord@sage flint

[lofty umbra]

i cant /move user or /move all it always says that the Application isnt working

[sage flint]

#support-en message

[sage flint]

Make sure the bot has permissions to move users and access to all voice channels

[zealous spade]

hi

i have problem

my another account when i write "/credits" it says "i can not find the user"

this is picture of what it says for me

[leaden warren]

????

[leaden warren]

you gotta be kidding

all of my self assignment roles are ALL GONE

FROM DASHBOARD

[junior acorn]

how can i solve this probleme

[celest quail]

How can I set an auto response

Emergency

<@&675070424748654593>

[swift mountain]

How do I get the bot to show logs

[untold arch]

May you give me his ID?

[untold arch]

Try again after a while

[untold arch]

The command is disabled in suggestions channel, to fix it
dashboard -> select your server -> find and edit the command -> enabled/disabled channels

[untold arch]

!responder

[lean badger]

Auto Responder Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Responder module and click on Add Response
3 - Finally, fill out both the Trigger and the Response fields.

Keep in mind: You have three options for the response you added. Wildcard:which will cause the response you added in long sentences to be triggered and responded to. Send as reply: which will respond to your trigger with the discord reply. Ping the author: which will respond by pinging the user.

[untold arch]

https://probot.io/dashboard
after selecting your server enter "logs" panel and enable the types of logs you want, below each type select the logs channel

[untold arch]

@swift mountain

[swift mountain]

Thanks

[errant jungle]

Hello

[errant jungle]

omg why the quality of support is so bad <@&675070424748654593>

i have send the message over hours without coming back

[arctic linden]

Hi

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

You only wrote "hello" without giving any details, you didn't even ask any question.

[nocturne flax]

Hello, I wanted to know if the advantage of getting credit points when we vote for the bot has been disabled?

[sage flint]

Hey, you still getting credits for voting, but now only from this page - https://discordbotlist.com/bots/probot/upvote

[nocturne flax]

I have already voted from here and I have got this message

[sage flint]

So you voted on wrong website

[nocturne flax]

._.

[sage flint]

[nocturne flax]

Well thank you

[sage flint]

Any time

[thick fossil]

Every time I try to add my twitch on here, it won't work. I've filled everything out correctly. It won't let me save. I've tried a couple times a day for the past week. Am I doing something wrong? Or is my thing just not working.

<@&675070424748654593>

[lavish goblet]

How do I play music with probot

[soft blade]

how do i use levels with probot? i saw it being used for this purpose in another server but i dont know how to do it for mine

<@&675070424748654593>

[split needle]

there's an ongoing issue with twitch regarding its API limit
developers are working with twitch about it

[split needle]

feature removed nearly a year ago

[thick fossil]

Ooooh. Okay. Thank you so much

[split needle]

upon adding it to your server, the feature will be enabled by default
to further setting it up like setting ignored/enabled roles/channels and setup role rewards, go to https://probot.io/dashboard, select your server on the left side, go to leveling system and get things done from there

[tiny kayak]

which are the music commands ive used them before now i dont see them

????????

<@&736680633518129243>

@timid jewel

[nocturne flax]

they were removed

[leaden warren]

reaction role can't be editted

it doesn't work

This is getting too annoying for me

Damn you

Just

I'm done

[slender edge]

<@&675070424748654593> I don’t know if it’s possible with this bot but if it is how do u make it so when someone joins they automatically have a role

[thick fossil]

Go to your dashboard at https://probot.io/dashboard and click auto roles. I believe that’s what you’re looking for.

I’m not entirely sure but try that

[split needle]

go to https://probot.io/dashboard, select your server on the left, go to auto role module and add roles there
make sure the ProBot✨role is higher than other roles in your server and if your server has membership screen enabled, the bot will wait until user gets pass that before assigning them the roles

[leaden geyser]

not sure how to describe it, and im not sure if it is this bot, but you know when you join a server and it comes up with like an intro thingy where you pick your own rolls and then you get into the server, like a preview kinda thing, how can i do that? and if its not this bot what bot could i use

<@&675070424748654593>

[frozen gorge]

Hey

I'm not sure what does this x1 - x2 - x3 means

Am I supposed to get double, tripple the credits I had before?

<@&675070424748654593>

[sage flint]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

[broken tiger]

How do I make bank?

[sage flint]

Hi, it shows which day in a row you receive the award
x1 - one day
x2 - two days in row
x3 - three days in row
etc...

[sage flint]

what do you mean by that?

[broken tiger]

So

People have servers

And pro boy

Probot*

Is a bank

Like

You say

D

C

V