support-en

[sage flint]

...more than once
avoid sending unnecessary messages here, otherwise you will be muted.

Is your card is able to international transactions?

[nocturne flax]

Fixed it, it was a dashboard setting issue

Thank you tho!

[untold arch]

no worries

[merry violet]

yes It's US issued

It's working on other sites paying with USD

I don't know why it's getting declined on your site

[sage flint]

Okay, I'll check it out and respond to you as soon as i get something

[fossil basin]

Does the image in embed messages always have to be .jpg? It doesn't let me upload .png, which looks way better in the thumbnails, because of compression with jpegs.

[sage flint]

It can be a png file but must be max 1MB size

[fossil basin]

Gotchya, thanks for the quick response 🙂

[sage flint]

No problem 😁

[next geyser]

It's been like this for a long time.

[sage flint]

I know

[quartz plume]

Hello, I’m facing an issue at my server

Where should I post?

@lapis plover

No roles are assigned, tho the bot is online

[native geyser]

elaborate please

[green elm]

I am having same issue

The self assignable roles keep feeding an "interaction failed"

and no role given

@lapis plover

[nocturne flax]

Your pinging the wrong role btw

You’re pinging a member named support team…….

[quartz plume]

I have a server, and the roles are assigned through pro bot. It’s been a while since users click the roles, but nothing happens. You can’t assign or unassign any role

[quartz plume]

Oh, God! I’m so sorry!

<@&675070424748654593>

[nocturne flax]

You’re good lol, I don’t think they are active. Just wanted to give you a heads up

[quartz plume]

Yes, thanks!

[velvet cedar]

okay i am able to get on the dashboard finally, which is still really slow. none of my self assignable roles are working and i can barely load in to try and make a new embed. i finally made one and none of the roles work on the new one either.

[nocturne flax]

<@&675070424748654593>

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

Does it or does it not say to mention support before you help and if they don’t answer for 5 mins you can help.

Ask questions before you try to correct someone pls

[velvet cedar]

okay but you shouldn't be jumping in either if you're not gonna help lmao, unless you know how to fix it.

it isn't just to ping someone, especially since someone earlier said they're most likely busy or asleep

[eager abyss]

The bot doesn’t seem to respond to any of my commands which is alarming because this is my only moderation bot, let alone my only bot.

[brisk marsh]

”Embed Messages” when ”edit sent message” the list doesnt load the new messages only the first 5 i ever did

[nocturne flax]

You know what nvm

[velvet cedar]

i'm doing what a moderator told me to do when i asked a couple days ago, what are you even talking about

[nocturne flax]

Don’t need to be here anymore anyways

[nocturne flax]

how do i add my own imagine
image
to the welcome goodbye

reply to me so i get pingpls

and website is being very slow

[faint scaffold]

Does anyone know why the bot won't load?

[nocturne flax]

i think now it is

its working now for me

[nocturne flax]

a

[faint scaffold]

?

[nocturne flax]

see if its working

because its loadinging for me now

[faint scaffold]

now its working

[nocturne flax]

yeah it was being slow idk why

[nocturne flax]

but do you know how to change the avatar and username of bot for the

[long crystal]

I can't even get rewards

What about upvote is it working

Can someone tell me pls

[fading pecan]

@long crystal

It's lagging rn

[long crystal]

U too thank god

Not just me

[azure tree]

Ya it's lagging

And apparently theses support guys are just doing afk here

[kindred field]

why the probot site keep on dying bro

[ocean crypt]

probot site down?

[deft heart]

been having issues on and off the past two days, rn the bot isn't even responding

[nocturne flax]

Are we gonna get an update on this bot not working???? @deep sierra @narrow sparrow

[azure tree]

Yest it's been down

And these dudes just staying afk here

[split needle]

you may not mention developers or individual staffs for any matter. and they already know about the problem

the site is working perfectly fine for me. can you all check it?

@azure tree@nocturne flax@deft heart@ocean crypt@kindred field@long crystal@fading pecan

[azure tree]

Yes 1sec

[ocean crypt]

Can't access the dashboard. Stuck on loading.

[split needle]

oh well seems like it's a cloudflare issue

https://cloudflare.com/status

[azure tree]

Oh

[split needle]

only an amount of regions can use the services protected by cloudflare for now it seem

[azure tree]

So

Is the working of sending credits working?

[split needle]

not really sure. you can just try it and it will always return in error whenever it is not available

[azure tree]

Bruh how much time till it's back

@split needle

Qnd

Wtf are thse helpers doing

Not even replying

Like u replied

[split needle]

there's no information about it since we don't even have any close relation to cloudflare other than being a client

[azure tree]

Oh

Like nuttela and penna

What r they helpers for

When u had to reply urself

[split needle]

anything with our host, provider and protector usually are not being informed to us

[split needle]

they are not english supporters

[azure tree]

Oh

Get more supporters 😑😑😑

[split needle]

we are
it's hard to find people worthy enough

[azure tree]

Uhm open like applications so people can apply

Ask them questions

Test them

[split needle]

I think there's a reason why we are not opening a public application this time unlike the previous time

[azure tree]

What's the reason tho

[split needle]

since it's no longer related to the bot, you can move it to #chat-en and we may be able to further discuss about it

[twin pine]

Hi

I have a question

[split needle]

you can just ask it instead of waiting

[twin pine]

Ok lol

How does the system of xp winning from chat and voice works?

[split needle]

for text, you will gain an amount of xp from 20 to 40 every about 2 minutes while sending messages
for voice, you will gain 10 xp for every about 2 minutes being in a voice channel no matter your voice status

[azure tree]

Can we get anything from xp?

[twin pine]

So if I send 1 message in two minutes I will get the same range of xp than if I sent a bunch of messages in the same two minutes?

[split needle]

it's for servers so you get anything depending on the server

[split needle]

yes

[twin pine]

Thank you very much

[twin pine]

And the amount of xp is random?

[split needle]

it is random for text yes, though it is fixed for voice

[twin pine]

You mean it is set?

[split needle]

yes

[twin pine]

Thank you

[twin pine]

Can I take a screenshot of this conversation to a friend?

[split needle]

sure you can

[twin pine]

Thanks

[nocturne flax]

No need to be all passive aggressive about it, but okay.

[azure tree]

That's not aggressive he just told 💀

@split needle

Pekrs

Of membership

[split needle]

https://probot.io/memberships

[azure tree]

Blacklisted

Lol

This account 🙃

[split needle]

well then

[azure tree]

So

In dia

[split needle]

I'm having an active blacklist btw

[azure tree]

If we buy

U also?

[split needle]

api blacklist and can not remove it from myself but it doesn't matter

[azure tree]

What's reps

Oh

Daily ?

Or the cmd one's

What's the profit of having reps

[split needle]

reputation point, just a cosmetic feature which you can give it to other to increase their reputation point

no perk being given with it

[azure tree]

Ya

But if I do daily 10times having dia membership then I'll get 50k each time?

[split needle]

it's the multiplier means you will get 10 times the amount of credits normal users could get

[azure tree]

And what's the price of dia membership and how long it lasts

20k?

It says upto 50k

[split needle]

diamond tier costs 30usd a month, or 120usd for a year

[azure tree]

Like 11th daily streak we get 50k credits each day

?

And can we buy credits officially

[split needle]

no

they can be obtained for free so there's no mean to do that

[azure tree]

Illegally I guess then

[azure tree]

Hm?

[split needle]

maybe
I don't really care much about this feature to actually know the right amount

[azure tree]

Oh

Have a good day and ty for ur support

@split needle

[quaint ferry]

the site being down/slow is recent right

[azure tree]

Nope

[quaint ferry]

oh

then it must be me then

[azure tree]

.

[quaint ferry]

trying to access the dashboard and nothing is loading :/

[split needle]

we fixed it on our side a short while ago and there's issue going on with cloudflare instead
certain regions will not be able to access the site by now

[azure tree]

@split needle

[quaint ferry]

sounds good, thank you!

[grand cobalt]

Hi, i've been trying for days to log in but i keep having problems, i've tried 4 different browsers with all of them i have problems, with 2 different ds accounts, i've also tried tunnelbear since the blocking but nothing! with some it doesn't even allow me to log in with others i pass the login but then i always stay in continuous loading... some times it works for a few minutes but then it crashes again...

[split needle]

cloudflare issue is not what we can fix. you may have to wait till the outage on cloudflare is resolved

[nocturne flax]

Bot doesn't load Canvas for rank cards (Sorry for my Bad english)

[grand cobalt]

I could use different dns to resolve url or no need?

[split needle]

can you try to use the /credits command and check your /rank again

[split needle]

I think you can use a vpn to move your connection to a region where cloudflare is working

[grand cobalt]

I tried tunnelbear us uk and switzerland none worked could you tell me a country, which definitely works?

@split needle brave error when try login (no vpn)

firefox tunnelbear germany

[fading pecan]

@grand cobalt

For some religion it's not working

[grand cobalt]

religion?

[fading pecan]

Region lol

The thing rn is they are out of players

And they don't also wanna recruit

[grand cobalt]

🤣 I was confused

[fading pecan]

Ya :d

[grand cobalt]

I wait... I can't finish the server and that's a problem! 🤬

[brisk marsh]

<@&675070424748654593>

[modern mulch]

cant get into probot, does someone know why?

also didnt work yesterday

[finite latch]

I’m pretty sure it’s down

Getting the same issue^^

<@&675070424748654593>

[wooden orchid]

E

[wooden orchid]

Ahh

Ik what that is

[sage flint]

Works fine for me, could you gust try to refresh the page?

[wooden orchid]

He sent the message an hour ago

I doubt he’ll be on for a while

He’s also offline

[nocturne flax]

it still dont work

[sage flint]

Yeah but another person says that has same problem like 10 minutes ago

[wooden orchid]

Oh

[peak leaf]

[sage flint]

Probably it not work only for some regions, if you guys have VPN you can try to change your location

[sage flint]

Refresh the page and try again, it is possible that there was a small delay in saving the message

[lean abyss]

Dashboard not working

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[rich mural]

Yeah they have a problem with the dashboard for days now, we will have to wait for them to fix it :/

[lean abyss]

ok, thanks

[rich mural]

No Problem :)

[lean abyss]

vip status command can set Activity?

[ripe rock]

No update as of now? Got a lot of server work but its all through probot

[rich mural]

Same, but no Update yet 😦

[ripe rock]

Rip

Guess I will use another embed site till this is back up

[sick dust]

Hi I can't know my credits or transfere it for a year
Showing application didn't respond

[visual obsidian]

Hi

Can you help me I can’t send credits

<@&675070424748654593>

[sick dust]

Same

[grand cobalt]

have same problem! 3 days

[wraith cedar]

Daily claim

[grand cobalt]

I try but not work

[azure tree]

@sage flint

Why can't we transfer credits

Anyone

@cyan flare

[peak leaf]

bro's from Tokyo

[floral temple]

We are aware that the website is currently not responding and we are working on a fix for it. Apologies for the inconvenience.~

All Systems Operational.

[vernal pier]

So does my co count rn?

[hexed nova]

Hello

Why I Cant Transfer Credit For Another men

[stable estuary]

<@&675070424748654593>
Guys why is the website not working again?
Is it under maintenance?
Every time i want to add something in my server the website is not working?

[split needle]

#status

[stable estuary]

Simple response.
Thanks ❤️

[brisk marsh]

Finally its back on, turbo fast but just wonder why i get contact support when trying to claim daily?

[vernal dune]

How in the hell do u change the welcome thing once its set I've been trying for 20 mins

Some help

@support pl im going insane

<@&675070424748654593> pl im legit going mad

i didn't add the bot and i need to change my welcome thing

[split needle]

what you mean by change when it's set?

[vernal dune]

Its set to welcome to fade but i need it to say welcome to another name

but idk how to do it

Like for joining and leaving my discord

[split needle]

I can't seem to understand you
do you mean you want it to change the name to the new join users everytime they join your server?

[vernal dune]

My server was called fade now its called something else i want the welcome message when they join to say that and the leave message to say it

I want to change my welcome and leave message when people join and leave the discord

[split needle]

then go to https://probot.io/dashboard, select your server from the left side, go to welcome & goodbye module and make changes to the feature there
you can just replace the old name with the [server] variable so the bot will always use the current name of the server in the welcome message

[vernal dune]

Ty y'all.need to add a command for that NGL that stuff to complicated

[split needle]

developers thought it would be better for you to change everything on the site instead of commands

[queen drum]

ليش مانقدر نحول

[split needle]

#chat-ar #support-ar

[boreal lintel]

How do I setup welcome?

<@&675070424748654593>

[sage flint]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

[grand cobalt]

can anyone tell me if there is a way to import a file to put in the words to be banned? i saw that you can write single words but not a file that contains 1000 different words.

[deep wing]

I can't access the dashboard

[sweet wren]

Hello, my role reaction with an emoji doesn't work, i tried a lot of stuff.
Probot is on top of others role
My embed seams to be good
The auto role is good
someone can help me please ?

i'm thinking maybe it is because my Server is based on a template...?

<@&675070424748654593>

[native geyser]

no unfortunately

[native geyser]

elaborate whats happening please

[native geyser]

do the roles you want the bot to give have any kind of administrative permissions? like mute, kick, ban, manage etc

if not re-send the embed and try again please

[grand cobalt]

i'm sad! 😭 🤣

[fading pecan]

Why was I warned

Did I lie

That there are not many supportes

[native geyser]

please do not use this channel unless you have a question about the bot itself

[fading pecan]

I was helping someone ?

I have read the rule

U didn't respond in 5mins

I replied him

That there aren't many of u

So we can't do anything

[native geyser]

the message i have personally deleted did not contain anything that could possibly help that user with their question, now again as i said, do not use this channel unless you have questions regarding the bot OR you're genuinely answering someone's question

[sweet wren]

no administrative permissions

[native geyser]

then try this please

[sweet wren]

in fact, the reaction role work on an other server but not on the one i created from a template

[sweet wren]

damn, i found the solution...

well i added probot on the template server and now it works

[native geyser]

glad that you figured out the issue

[sweet wren]

i get banned from the dashboard why ?

[native geyser]

elaborate please

would be very nice if you were able to provide a screenshot

[native geyser]

that should be cloudflare protection

temporary rate limit

[sweet wren]

when will it be possible for me to come back please :/ ?

[native geyser]

not sure sorry

[sweet wren]

nobody can help me figure it out, i'm working on a server for my organization please

[native geyser]

i mean the reason is sending too many requests

cant fix it personally though

[languid lake]

hello can i know what is this and how to fix it

[sweet wren]

thank you Ruru

[frail loom]

How to display custom emojis in bot massages

Cuz it's not showing up

Only as a text

[fossil dawn]

anyone knows if it's possible on the level system, to say which is the new role earned when leveling up in the text leveling up message?

i don't know if there is a [role] like [user] or [oldLevel][level] shortcodes

in fact im not sure where can i see all the shortcodes available

like this, but for the level section

[sage flint]

Hey, you need to provide emoij like this !animated_pro
To got this simply put the \ symbol before your emoji like so \ and send it to the chat on your server, then just copy whats appears and paste into the bot message

[sage flint]

not possible

[fossil dawn]

👍

[frail loom]

How to know my emoji numbers ?

[sage flint]

As I described, out the \ symbole before an emoji and send it

[frail loom]

I tried but it's still displaying as text

[sage flint]

May I get a screenshot

[frail loom]

Sure

[sage flint]

Looks fine, is this emoji from the server where probot is in?

[spring bridge]

yo

daily reward isnt workin for me

[frail loom]

I invited the bot into the server already n that's the display

[merry violet]

can anyone help me with this, I've been trying for 2 days

[ancient gust]

help what do I do?

[valid fossil]

how do i change these to my own name and logo?

these being the pfp and name

[sage flint]

We are looking into the problem

[sage flint]

You can change bot avatar and name in The Tier 2 Premium

[valid fossil]

and if i have that, where do i find the option?

thank you btw 🙏

[sage flint]

Ill check it out

[sage flint]

On the dashboard in the manage premium tab

[valid fossil]

bet ty

[sage flint]

You're welcome

[sage flint]

May i get invite tp your server via DMs?

[valid fossil]

that marketing team thing u have beside your name is cool

[sage flint]

[hallow quartz]

I cant get daily

<@&675070424748654593>

[sage flint]

We're looking into this issue, should be fixed soon

[hallow quartz]

Okey Thanks

[golden arrow]

Hi

where can I create a support ticket?

[nocturne flax]

hello i want to apply to kurdish staff

[sage flint]

Hey, feel free to ask any question in here

[sage flint]

Hi, we dont have Kurdish section

[nocturne flax]

ok

[golden arrow]

having issues with links permissions

disabled pro bot from blokcing for the users channels and role but still blocks

[sage flint]

Remove it, save changes, and set up again

[frail loom]

Sure

[frail loom]

I will text u again later today since i got an urgent meeting sorry about that

[sage flint]

No problem

[viscid tinsel]

I have a problem claiming my daily rewards when i claim it says error contact the support and i don’t get the credits

[valid fossil]

@sage flint hi again, is it possible to see if I had premium V2 or not before?

[sage flint]

Hey, not possible

[sage flint]

known issue

[whole drum]

Probot isn't giving out level rewards and it's at the top of the list beneath my admin roles.

[wooden spear]

hello, I have a problem, which is that I cannot collect daily credits, and I also cannot transfer money to someone, and I cannot even inquire about the number of credits I have.

[main fractal]

same problem here !

@nova nest

[ivory hinge]

<@&675070424748654593> As this is happening to everyone esle

[sage flint]

Hey, it’s known issue and should be fixed soon

@main fractal @wooden spear

[sage flint]

Hello, may I see your leveling config?

[whole drum]

I tested it the first time and nothing occurred so I reset it twice to try and get it to pop up but nothing

[quartz plume]

How long does it take to get a reply?

Seriously asking….

If it too long, I can’t afford the bot being disfunctional 😦

[sage flint]

I mosty asked about required levels for each reward, could you bring me a screenshot with these details?

[ivory hinge]

also

[sage flint]

you get reply right after your first message #support-en message

[ivory hinge]

how do i setup Automod on probot

it aint working

I set it up

still not working

[whole drum]

Wdym, in the bot or the server? Because the first reward I set for level 1 just to see if it'd work and it didn't. It was just the role I sent in the ss

Idk what you mean by that question

[sage flint]

On your screenshots i can see everything except reward roles setup

[whole drum]

The bot, right?

[sage flint]

Auto-Mod Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Automod module and select the automation you want, then select the action you want ( Delete Message - Mute Member - Warn Member)
3 - Finally, click on ⚙️ to add enabled / disabled roles, etc.

Keep in mind: To block specific words, select the Bad Words automation and click on ⚙️ then enter the desired words. Don't forget to check out the Only Images Channels and Only YT Channels sections at the bottom of the page.

yes

[whole drum]

Oh I don't think I even checked automod💀

[sage flint]

reward roles configuration

[whole drum]

One sec

[sage flint]

message about automod was not to you

[whole drum]

Oh

Wait what am I checking for then

Because idk where reward setup is

[quartz plume]

Reply telling me to tag the correct role. I mean, when does support team actually replies!

The bot doesn’t respond at all, at a 2k server, nearly a week….

[sage flint]

In the leveling system

example

[sage flint]

The person who answered you asked you to explain your problem more

[quartz plume]

And I did…

[sage flint]

Only for the first award you have a role selected, for the other awards you also need to assign the roles to be given

[whole drum]

I know, I'm saying it didn't even pop up for the first level which was 1. I was testing to see if it'd work before I filled the rest out.

[quartz plume]

Here

[whole drum]

Wait- the more rewards you add, is the bottom layer actually where you start and not the top?
(Like where my current reward is)
is that actually my 3rd level

[sage flint]

You have to reach a level by being active in order for the message about the next level to be displayed, in addition, these messages only display for text levels, so if you tested on a voice level or set a level with a command, no message will appear

[sage flint]

reward order on the list doesnt matters

[sage flint]

Check bot permissions and role ordering. ProBot role should be above these roles you want to assign and should have permissions to manage roles
If permissions and role ordering are fine, check bot's panel. Maybe something is messed up with the config

[whole drum]

Oh I was texting with a friend and we were testing the first level legitimately, the second try I just tried leveling him up to see if it'd work and the third I put him 1 XP below a rank up but nothing occurred. That's why I'm so confused.
Is the message meant to include a role in the rank up channel or just auto add it?

[sage flint]

Level-up messages are not include role reward, and at the moment there is no available variable to display it. You can only display old and new level

[whole drum]

Oh ok thank you.

[sage flint]

You're welcome

[grizzled apex]

Guys help how to delete the welcome thing ??

[sage flint]

you can disable it from the dashboard

[grizzled apex]

Okey Ty ✨

[sage flint]

No problem

[grizzled apex]

How to do the verify thing with pro bot ?🥲

[hexed onyx]

I am unable to access the interface in the browser. It is perpetually loading.

[vernal totem]

I've got the same issues as glassbreaks. Does anyone know what's up?

[nocturne flax]

Hello folks,
Does anyone know how to make the bot give extra xp for the server boosters?
Thanks!

[frail loom]

Can we i call you n stream my screen for u ?

Im free now

[nocturne flax]

<@&675070424748654593>

[frail loom]

First create an embed massage then go to self assigned rules and create one and link it to the embed that u created and choose the reaction thst u want and add rule to it n ur good to go

[frail loom]

Ig it depends on how many stars ur gonna give for a slecific rule

[nocturne flax]

So let’s say I have in my server multiple boosters who I want to double the rate at which they gain xp as a reward. How do I set that up?

Text xp to be specific?

And thanks in advance!

[frail loom]

Stars system

Not pretty sure how but i believe it's something there

[nocturne flax]

Huh

[nocturne flax]

Ok, are you a official support staff guy?

[frail loom]

No im just trying to help as much as ik

[nocturne flax]

Thank you very much then!

[frail loom]

Ur more than welcome

[frail loom]

I believe that would explain it for u

[nocturne flax]

And can this double it for every message?

[frail loom]

U may add double the amount for the role owners so they get the double xp uk

[nocturne flax]

Thanks!

[frail loom]

Urw

[nocturne flax]

And where is this dashboard located?

[frail loom]

Probot.io/dashboard

Leveling system

[nocturne flax]

And how do I enable it so it doesn’t just say 0/0?

[nocturne flax]

Which thing do I change to do that?

[frail loom]

Not sure honestly

[nocturne flax]

I don’t think I can

I suppose I’ll wait for official support then.

[frail loom]

Im sorry bro i tried what ik

[nocturne flax]

No problem thanks anyways.

[nocturne flax]

Do you know when the mods come around normally?

[frail loom]

No

[nocturne flax]

Do you any experts about it here?

[frail loom]

Not that much

[nocturne flax]

:anguish:

Are we allowed to ping them?

[frail loom]

I'm not pretty sure

[nocturne flax]

I guess I’ll wait

[sweet scarab]

how do you set up music

[split needle]

can you briefly explain what issue you're having now. I can not keep track of the conversation above

[split needle]

feature removed

[nocturne flax]

I’d like to know if you can give server boosters a faster xp gain rate?

[split needle]

it's not yet a feature, nor does it being a planned one. so you can keep your suggestion in #573053418017521664

[nocturne flax]

Thanks!

[regal grove]

How can I get the ProBot to send messages when players get a specific role?
Also wildcards seems not to be working

[nocturne flax]

Do you mean the log?

[regal grove]

No, send a message to the user that got the new rank, I'll explain: My server is whitelisted, you use an application form (Appy) and once you get approved it automatically set you as the regular role and we need to send (manually for now) the welcome message with further details to each user

[nocturne flax]

You can’t I think

[split needle]

there's no feature to get the bot respond with a role obtaining
also can you explain more about wildcards not working?

@nocturne flax be following the channel's topic if you want to help others

[nocturne flax]

ok, i waited 5 mins

[split needle]

be checking it more closely

[nocturne flax]

alr ty

[signal finch]

Hey I bought probot premium

Like 3 times,

But I still don't see the feautures being unlocked

[split needle]

you don't seem to actually have any active subscription, nor do you ever had any

[signal finch]

I just bought it

I bought it in another account

let me join on that one one sec

[small prairie]

Hey

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[small prairie]

This account

[tawdry bridge]

i am still facing daily claming issue

#support-en

[tiny void]

+1

[sharp panther]

How do i make probot talk on chat

@cyan flare

[analog saddle]

Why

Someone tell me

<@&675070424748654593>

[native geyser]

it's automatic by cloudflare, happens when too many refresh requests are sent, should't take much before it's removed

[analog saddle]

Thx

[native geyser]

https://probot.io/dashboard -> select your server
if you want the bot to reply to certain things -> autoresponder
if you want to manually send messages -> embed messages

[native geyser]

as far as i know this is being worked on

[frail loom]

@native geyser Hi im having a problem with probot

I try to add custom emojis to the bot massages but it's not displaying correctly only text so what to do ?
Note:bot got admin role on the server and the emojis already uploaded to the server also im the owner

[native geyser]

the emoji has to be in the server and the bot should have perms to use it

[frail loom]

Well it's uploaded to the server already and bot still not displaying it in his massages

I can call n show u if u want

[native geyser]

the id you got, is it from the server emoji or from another server that has the same emoji

[frail loom]

Same server

[native geyser]

invite me in dms please

[frail loom]

Sure

[native geyser]

fixed

[grizzled apex]

Hi PLS help me

How to do embed with this server?

[fossil trench]

hi

I need help

[nocturne flax]

<@&675070424748654593> ^

[native geyser]

https://probot.io/dashboard -> select your server -> embed messages module

[native geyser]

you've already been using #support-ar, please stick to it

[grizzled apex]

Like this?

But how to do the react thing 🥲

[native geyser]

from self assigned roles module

after you send this message you select this message from that said module and add reactions from there

[slow swan]

Good day
Quick question... If I have probot premium and have admin rights on a server (not the owner of the server) and I add probot... Would it give the server the premuim? Asking before deciding to pay for premuim...

[sage flint]

Hey, the premium bot functions on the server to which it will be added, so yes

[hazy geyser]

Good day
Images arent uploading or showing on embeds.
Ive tried multiple browsers and images and same issue

[sage flint]

Hello, whats the size of the image?

[hazy geyser]

1mb

Ive been able to upload it before

but no image works

Nothing happens

[sage flint]

Will check it

It works fine for me, can you send me the picture you are trying to add?

[slow swan]

Thank you

[sage flint]

you're welcome

[hazy geyser]

As mentioned Ive tried with multiple on multiple browser

It not specifc to the one

Here is myu server ID

777618072470159381

[sage flint]

Can you give me verified role on your server so i can access channels

[hazy geyser]

Here the error i get from the console log POST https://o255533.ingest.sentry.io/api/5820660/envelope/?sentry_key=095ce6f49dbe4b30a53332d2b08f11af&sentry_version=7&sentry_client=sentry.javascript.nextjs%2F7.60.1 net::ERR_BLOCKED_BY_CLIENT

[sage flint]

Alrighty

[hazy geyser]

What do you require to do in my server?

[sage flint]

role with administrator permissions so i can access bot's panel

[hazy geyser]

Unfortunately I cannot give you admin

By bot panel are you referring to the integration settings?

[sage flint]

Nope, to https://probot.io/dashboard

[sage flint]

so chceck bot permissions

[hazy geyser]

Permissions are correct and have not changed

Ive used these images xconstantly as recent as two weeks ago and now it sayinng in the console that thec payloadc ias to large

I not even able to replicaate an embed post i cdid 2 - 3 weeks ago cause the "payload is to large"

This is a embed post I made, I cant eve use these same images

[fading ledge]

Help

[sage flint]

Can you check if this problem occurs for you also on other servers or only on this one?
And also this photo is exactly 1MB or 1MB and something?

[sage flint]

Ask your question right way please

[hazy geyser]

The one is 240KB and the larger one is exactly 1mb

It refusing both

[fading ledge]

Im trying to Get my daily reward But It Says Captcha Is not right

[sage flint]

Known issue, should be fixed soon

[fading ledge]

Ok

[sage flint]

Alright, thanks for all the details, I’ll check this issue and reply to you as soon as possible

[hazy geyser]

thank you

[short gale]

i need help

i do everything good

why i am get this ?

[untold arch]

Known issue, should be fixed soon

[short gale]

this happen to me yeterday

how much time i can wait for fixed ?

[untold arch]

no eta for now

[faint matrix]

oh i see

ok

[nocturne flax]

Same issue

[grim elk]

u tried to do it again ?

[nocturne flax]

Yea

It still show

[sage flint]

Hi, we have removed music feature almost a year ago

[untold yew]

@sage flint thats true. thanks!

[sage flint]

No problem

[visual maple]

Is there a salary for support?

[timid jewel]

Apologies we're unable to answer this specific question. If you have any other questions related to Probot feel free to let us know.

[light lark]

I wanted to know why it gives such an error

[timid jewel]

Could you please provide additional details about the issue you mentioned?

[lean abyss]

Auto Responder
Trigger set
can use server emoji ?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[void grotto]

How can I transfer my old account data to a new account?
If I have golden membership...
Knowing that the account I want to transfer it's data is disabled

Also about golden membership it means up to 25k credit and can be done 10 times a day right? So what is the count dow between each time ?

[sage flint]

Hey, you need to buy membership on that account and must have access to the email address associated with the old account and the user ID.
The daily reward has the same cooldown, only the amount you receive is increased to 25k. That thing you highlighted in the picture with the 10 per day phrase, refers to reputation points, you can give 10 reputation points per day to other users

[void grotto]

.

Everything is okay but
Is that all I need email address and it's ID of my disabled account and a member ship on this account?

[sage flint]

Hello, yes you can use server emojis in the auto responder, to do it you need to provide emoij like this !animated_pro
To got this simply put the \ symbol before your emoji like so \ and send it to the chat on your server, then just copy whats appears and paste into the auto response message

[sage flint]

Yes

[void grotto]

Wouldn't it refuse to transfer data if my account is disabled or its okay?

How's the process of transferring btw !? I couldn't find a video on YouTube explain it

[sage flint]

As long as the account data is stored in our database, it is possible to transfer it

[lean abyss]

ok, I'll try it
thank you

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[void grotto]

You mean not transferred from disabled to deleted stage ?

Or is there a way to know

[sage flint]

There is no video on this but it is very simple. All you have to do is enter your email and account ID and then you will get a confirmation code on your email which you have to transcribe on the bot panel

[void grotto]

Oke 👌 thank you.
Much appreciated

[sage flint]

You can transfer data from a disabled account if its data is still in our database, most likely it is because we don't delete it with the disabled of the account but you can make sure by using the /profile command and entering the ID of the old account

[sage flint]

No problem, glad I could help

[void grotto]

Okay sure .

[lean abyss]

I got <: a02:1020560986945634345>
But I Added in auto responder
it didn't work

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[split needle]

to set as trigger, you may need to the colons and the emoji's name only. the way shown above is for adding to responses

[lean abyss]

Oh, I got it
yeah, is response

trigger only need set : a02:

thanks

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[lean abyss]

can trigger be judged multiple?
example
good morning ,hi ,hello

[split needle]

by now no. though you can set up multiple auto responder with the same triggers by now

[lean abyss]

ok, thank you

[worn burrow]

HI there! My probot dashboard is no longer displaying the numbers or graphs on my server? Can anyone help?

This is what my probot shows now, I have reset it, I have relogged it, I have removed it from the server and readded it. Nothing seems to be working

<@&675070424748654593>

[nocturne flax]

hey how do u do auto reactions for a certain channel

i want my announcements channel to have a few autoreactions added to the message

[timid jewel]

I'll contact the developers about this issue 👍

[abstract widget]

Any updates on how to fix please

[dull void]

Hello! Is there a way to not show deleted messages from specific channels in the logs? Currently, there are people that have access to the logs and they can also see a message that was deleted in a channel they don't have access in, and I don't really want that.

[tidal kindle]

Is this normal?

Hello

[wooden spear]

Hello, I have a problem, which is that I cannot know the credits I have, meaning when I type C or #credit, it does not respond to anything, and I cannot even transfer it to someone.

[split needle]

not yet
I will keep notifying the developers about it

[split needle]

no by now

[split needle]

I have reported it to developers. hope they will take a look into it as it seems like a backend issue

[split needle]

you have been automatically blacklisted by the bot for suspicious activity
you can contact @near canopy in dms to check and perhaps get your blacklist removed

[tidal kindle]

Thanks/ cam on

[tranquil moon]

I have the same problem

[copper violet]

i need help whit one featurce of probot

can someone help me pls?

[split needle]

you may go ahead and ask it

[brittle cypress]

@split needle What command do I need to use to reset rank for everyone on the server?

[split needle]

/reset

[copper violet]

oke i noticed that if i put the auto role whit the reaction to an enbedded message probot will see only the frist reaction to the left

and the other reaction whit the discord-roll will be ignored, is that a premium featurce?

[split needle]

if you added more than 1 role to a single reaction then yea multiple role for a single reaction/option is a premium feature

[brittle cypress]

At this point, I don't know what to choose to bring everyone back to level 0

[split needle]

for target, mention @everyone

no one will get pinged

[brittle cypress]

thx

[copper violet]

no no sorry

if i add mutlpe reaction and each reaction had is own role
ex:

1️⃣ Role one
9️⃣ Role nine

and i add this to one message

pro bot will see onglu the numer 1 and ignore the role 9

[split needle]

can I see your current reaction role setting?

[copper violet]

do you want a scean shot?

[split needle]

yes

[copper violet]

use something like that

pro bot will see only the numer 1

in the same massage
and this happens also if i put this two role in the same Embedded message but whit two different message

[split needle]

can you try adding the reaction to the message by yourself and see if the bot gives you the role?

[copper violet]

in this case pro bot will give me the role only about the heart ignoring the other two reacrio

[copper violet]

i tried but dosen't work

[copper violet]

if i use this in an empty message i will recive only the role number 1

However, if I use it on messages that already have reactions from the bot it doesn't work completely

[split needle]

I will try it myself later to see if it happens to me as well

[copper violet]

oke tnks

[nocturne flax]

can somebody help, my logs channel isn’t working anymore. it’s just blank. idk how to fix it.

[split needle]

it seems to work perfectly fine for me
can you make sure that the bot has permission over the roles? and also make sure the roles you want to assign do not have any managing permission or administrative permission
if all that has been made sure, try with a newly sent message with the bot

[split needle]

I don't think this is how a channel is supposed to look like even if it's totally empty
I would ask you to boot up the app with no modification and as well as make sure that you can see the embeds from your app setting

[split needle]

try again later

[nocturne flax]

it’s not and started doing it a couple hours ago and can’t figure out why. worked perfectly fine for weeks before.
i have no clue how to “boot up the app w no mods” or check embeds either

[copper river]

hello

how can i do the rules like in this server #573048353458356234

<@&675070424748654593>

pls answer

[split needle]

can you try with a new channel?

[split needle]

go to https://probot.io/dashboard, select your server on the left, go to embed messages module on the left side and start creating messages there

[copper river]

ok ty

[nocturne flax]

i’ll try deleting it and making a new channel

[copper river]

the server i want to select is not shownig why?

[split needle]

you need administrative permission in that server to access its dashboard
ask the server owner to give you the permission

[copper river]

i have all perms

every perms that a human in a discord server can have

[split needle]

check again

[copper river]

ok

yes working

how i can that what channel is it going to say the rules

?

what i do in this now?

<@&675070424748654593> help me

[split needle]

fill in the components what you want it to show, then save the changes and send new message on the top right

[copper river]

Got the rules 😄

[fierce falcon]

i can't claim my daily

do somewhone now why?

[grand cobalt]

hi can i set the /role command to assign only roles that i decide in advance? i tried to put the role it must be able to assign them but it can give them all.

[sage flint]

Hey, can you send a screenshot showing your problem with daily?

[sage flint]

Hello, unfortunately not

[grand cobalt]

😭 🤣

[fierce falcon]

I got that 2

[tulip tree]

heyo heyo, I am trying to create some self assignable roles, however when i click "select en embed" I cant actually select one, anyone able to help me out, im very new to discord bots.

[sage flint]

known, should be fixed soon

[sage flint]

hey, first you need to create one and send it to some channel, here's quick guide
Embed Message Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it by filling out the fields.

Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.

[eternal nacelle]

برو

[sage flint]

#support-ar

[eternal nacelle]

How did you understand my language?@sage flint

[tawny aurora]

Can someone explain to me this error ?

I press the check box for the captcha and it says(captcha is not right)

[pulsar silo]

Name is not appeared properly

[native geyser]

general issue, will be fixed

[native geyser]

thats due to discord not the bot

[pulsar silo]

So what could i do in order to fix it?

Or there's no solution to it?

[native geyser]

as far as i know you need to share a server with those people
apart from that nothing that can be done

[tawny aurora]

Alr ty

[thorny trail]

hello guys how are u ?
i cant tke my daily reward idk why

can u help me ?

[native geyser]

general issue, will be fixed

[thorny trail]

kk thx

[native geyser]

yw

[boreal sigil]

Hello

[nocturne flax]

@gusty finch

[gusty finch]

Hey guys can anyone help me with this

Couldn't collect credits for 3 days

[quartz plume]

Hello , I was advised to check the dashboard because self-roles do not work.

This is what I get. They are vanished ?

There are many more in the server, but they have stopped working. Clicking the roles does absolutely nothing. I checked the bot hierarchy and everything is fine.

<@&675070424748654593>

[serene valley]

Is there a way to remove all the reactions?

For the reaction roles, without it needing to be set up again

And, is it possible to clean up the levels for people who left?

[wet cloak]

Hi are you admin

[fiery grove]

hi there - i am trying to access the dashboard for a server that i'm a mod in, but the server does not show in the dashboard. we have probot installed on it. how do i get it on?

[boreal sigil]

Hello

my acc have been blacklisted and i have do anything

[sweet quartz]

Obviously not...

[sweet quartz]

All i had to do to access it was use the /help command and click the dashboard link

[visual heron]

how to delete all messages from one channel with carl bot?

[sweet quartz]

This is not a carlbot server 🤦‍♀️🤦‍♀️🤦‍♀️

[fiery grove]

didn't work. it just shows the 2 servers that i own and not the 3rd that i'm trying to access the dashboard for

and it showed this at one point too

<@&675070424748654593>

[sweet quartz]

Thats wierd, i havent tested it when i wasnt admin so im not sure what could cause that

[fiery grove]

yeah very. thanks for the suggestion though. i'll just wait for support to reach out

[sweet quartz]

No worries, sorry i couldnt help more

[visual heron]

sry i changed the bots, i mean probot

[sweet quartz]

In that case use the /clear command

[visual heron]

yes i tried but he delete only his messages, not from all users

[sweet quartz]

Use the optional filters

[sage flint]

Known issue should be fixed soon

[sage flint]

Please check audit log on the dashboard, I don't think your self roles will disappear on their own

[sage flint]

You need to configure them again, as you can see in your picture you posted above you don't currently have any self roles

[sage flint]

If you mean to remove from the relations from under the message, you can simply right-click on the message and click remove all reactions, and then manually react to that message with emojis assigned to self roles

[sage flint]

Of course, simply use the /reset command and in the target field put their ID

[sage flint]

Hey, administration permission are required to access the dashboard

[sage flint]

Use the /clear command.
Note Bots can only delete messages that were not sent more than 14 days ago

[sage flint]

Refresh website

[vapid valve]

Is there any way to ping a specific role when a starboard message is posted? Even if it is not in an embed?

[sage flint]

Yes, first copy the ID of the role you want to ping and then enter it in the starboard message like this <@&roleID> example <@& 1098070169152143431>

[vapid valve]

Hmmm I did that. It didn't ping just mentioned/displayed the role. If probot has perm mention @ everyone, here, etc toggled on (pretty sure probot currently has admin) should I also need to on the role I want probot to ping have the perm to allow any one to ping it? I am trying to avoid that so that it isn't abused lol Probot is higher in the roles hierarchy

[sage flint]

If the role is mentioned and probot has permissions to ping roles, it means that roles pinging in the starboard messages has been blocked by the developers and nothing can be done about it

[vapid valve]

Ok thanks 🙂 I will try to think of another solution or they can just do without it and turn on push notifications for all messages in that channel lol

[last lotus]

hi guys, tried to use /role multiple command but got the "The application did not respond" error

how to fix?

[nocturne flax]

can somebody help me out with the probot.io and setting it up for reaction roles, i followed 2 yt tutorials, and my self assigning roles, are not doing anything, it shows the roles there, on the embeded message, but clicking the role does not add it to any of the users.

[split needle]

can you make sure the roles you want to give users are lower than the bot's roles and the roles are not having any managing permission?

[split needle]

can you show me your current role menu setup?

[nocturne flax]

Sure

[fading pecan]

Anyone

@split needle

Can we trade credits for virtual things?

Like gold's of Minecraft server

[split needle]

as so long it does not violate the server's rules on trading that item

[fading pecan]

What are rules

[split needle]

that's the server's rules, not ours

[serene valley]

Is there a way to do this for multiple people at the same time?

[azure tree]

@sage flint

@split needle

We can trade credits for virtual items right?

[fading pecan]

No

[static osprey]

im still blacklisted

i cant collect daily or anything

[queen solar]

<@&675070424748654593>

[sonic bane]

As you can see in the picture below, the chat rank is at Max and the level cannot be changed. Everyone else is fine <@&675070424748654593>

[sage flint]

No, you have to do it one at a time for each person or for the whole server, but then it will clear the level for everyone, not just people who are no longer on the server

[sage flint]

No

[azure tree]

Someone from ur staff said we can @sage flint

[sage flint]

#support-en message

[sage flint]

Trading credits for any stuff may result in being blacklisted, it’s also against Discord tos

[sonic bane]

help

[grim steppe]

Hi

[sage flint]

You don't need to quote your messages and repeatedly ask for help, I will help you but first I need to write back to the other people who first asked their question.
This is just a graphical bug, it will fix itself once that person gain some exp, you can also fix it manually by simply giving that person some exp using the /setxp command

[grim steppe]

Hello

Is probot premium I can buy still for 2m credit ?

[sage flint]

No

Payments via credits are disabled atm

[sonic bane]

Do I have to edit it manually?

[grim steppe]

Ok thanks

[sage flint]

No, as I said it should fix by itself once that persons gets some exp from being active

[sage flint]

No problem

[sonic bane]

But that doesn't solve it

[sage flint]

So edit it manually

[lavish edge]

excuse me please anyone know where i can find the music bot Fredboat

[split needle]

this is not a bot hub. consider using any available search engine you have instead

[lavish edge]

ok ty

[wintry kettle]

Hi

[mossy island]

hello, im blacklisted and i talked to @sage flint and he asked me to be patient and it's been almost 3 months now 💀

[sage flint]

Done, your blacklist has been removed

[void grotto]

If I bought golden Tier membership would this problem still appear me being too new to discord to send credit?

[sage flint]

Yes, you just need to wait until your account be at least on month old

[void grotto]

Yes but what if I bought a golden Tier membership would this error still appear?
I think no but I'm making sure .

[sage flint]

Yes it will still appear

[slender goblet]

How do i play a song in a vocal channel?

What is the command

[native geyser]

our music feature has been removed really long ago, due to youtube's policies

[lofty vessel]

Why can I still not get my credits

I keep getting the same message

And wtf is captcha anyways

[timid jewel]

can you try with another browser please?

[lean abyss]

Auto Responder
Trigger set
can use "@ID" command ?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[maiden sphinx]

<@&675070424748654593> Is there a way I can kick ProBot and re-add it without affecting individuals' XP? The bot stopped responding a while ago and I'm thinking refreshing it might get it to work again.

[scenic mulch]

We apologize for the inconvenience. Hello, my name is Mayo. I'm a beginner and currently learning how to create bots. Therefore, we would appreciate it if you could provide the ProBot source code for reference. I'm not saying absolutely.

[split needle]

no

[split needle]

you can freely kick the bot out and invite it back in without worrying any setting nor data will be gone or reset

[split needle]

the bot is not open sourced, therefore we can not provide source code of it to anyone
you can find some open source bot online however

[scenic mulch]

oh.sorry

[sudden star]

What ?

@split needle

[sacred cairn]

how do i play music with probot?

[nocturne flax]

#support-ar

[nocturne flax]

The probot music future removed due to the policies of youtube

[wary thistle]

ive got a question, if i accidentally transfered credits to the wrong guy is it possible to return em or no?

[nimble canyon]

Hi! It has been a while...
I've got a bit of an issue with embeded messages. I remember there used to be an option to change the structure of message, as in add/remove elements and so on (documentation also points that out). Right now I can only add title and some sort of sub-titles/description, however I'd like to add a wide image, title and some text below. I'm attaching an example below (achieved via use of a different bot)

Is it possible to achieve such result with probot?

[split needle]

@nocturne flax follow the channel's topic before helping anyone

[split needle]

no

[split needle]

for the image to be like in the attached image, you will need to send the image sepparately first before sending the embed.
and yes you can just fill in any section that you would use, the others can be left blank

[nimble canyon]

Ayyy, you're right! I separated image from the text, and split it between two embedded messages. First I send image, then text - result is just what I wanted. Thank you & love you!

[nocturne flax]

I forgot to mention the support role im sorry men

[ripe bramble]

hello

what's wrong

@spark plover

[sage flint]

Your account must be at least one month old to transfer credits

[tidal flame]

does anyone know how many the level thing?

[normal garnet]

After literally half an year you still guys failed to fix Moderation and Ban list... Whats up with that one?

[ancient gust]

i keep getting this message

what do i do?

[strong moth]

I need some help please. After i want install probot on an second Discord this error occurs. Application error: a client-side exception has occurred (see the browser console for more information).
Do i need a Community Server?

[tender tree]

I have the same issue... So I tried it in the same browser but incognito and it did work then.
So now removed all cookies and data and I'll try again tomorrow. Hopefully it will work again.

[sage flint]

Hey, you can set it up on the dashboard

[sage flint]

Hello, may i know what moderation problems you are talking about? As far as I know, there are no known problems with these things

[sage flint]

Hi, its a known bug. Should be fixed soon

[sage flint]

[normal garnet]

The list is loading and loading

The warnings and ban one.

You literally answered it half an year ago yourself.

[sage flint]

Half a year ago there was indeed such a bug, but it has been fixed so now I wrote back to you that there are no known problems with this. I even checked it just now on my own server and the list works perfectly fine

[normal garnet]

Well on my side it doesn't

The mod actions is loading and loading.

Its been 3 hours.

[sage flint]

Maybe try using a different browser
it works fine with me on google chrome

[normal garnet]

Let me try.

[normal garnet]

Apperently it only effects this specific server.

[earnest tusk]

Hey I'm trying to setup the probot auto roles and it keeps telling me the one I'm trying to set is a higher position than the bots role but it's got all the permissions so I'm not sure what is going on

<@&675070424748654593>

[gilded wyvern]

Where can I get the code?

[royal gyro]

Hey, I invited probot to my server and it keeps saying i need to set it up i've gaven it a role and etc <@&675070424748654593>

[timid jewel]

Unfortunately, we don't have any coupons at the moment.

[timid jewel]

Please attempt to change the name of any channel, then reload the page to see if the issue persists. If the problem persists, kindly remove ProBot from the server and re-invite it using the following link: https://probot.io/invite
This should resolve the issue.

[royal gyro]

alr bet ty 🙂

[timid jewel]

Ensure that your ProBot role is positioned above your auto roles in the server

[normal garnet]

I am still having an issue that ProBot doesn't load specific server Moderation List

[quartz plume]

What do I need to do exactly? What does it mean to config them again? I can't even find them in the dashboard 😦

Please guide me thorugh.. Why did this happen all of a sudden? We didn't change anything in hierarchy or something....

I don't know what you mean by configuration.

[rustic shuttle]

hi, i set up the bot on a server i mod, specifically the command for /mute voice. It works however i'd like to see the logs i.e the person who used the command, time and reasoning. how do i do this?

<@&675070424748654593>

[iron smelt]

I turned on Welcome & Goodbye for sending a message when a user joins and my users are not getting the message

Could there be a simple reason for this

[nocturne flax]

can anyone teach me how to allow gifs to be posted when links are blocked by the bot? like whitelist urls

they are being blocked

[stable estuary]

So hello
<@&675070424748654593>
I just want to know if i can give a role with a condition

[ebon zenith]

guys

how can i do reaction roles?

[copper sluice]

Hello, will probot send out roles to members for leveling if members are currently on a certain level but the setting up of level roles are done afterwards?

[vale drum]

Hello, <@&675070424748654593>
I have a question How long does my account need to transfer credits?

[nocturne flax]

Hello

Question i want to invite an probot premium with an command how can do it?

[split needle]

what do you mean by moderation list?

[split needle]

you will need to setup the whole thing again
this could be happened because of outage or corruption of our database and there's nothing can be done from our side

[split needle]

premium tier 1 is required for more log details

[split needle]

can I see your current setup of the feature? this should include all the text settings and image settings if you have it enabled

[split needle]

as far as I know, there's not yet an effective way to add link whitelist while having probot's link blocker enabled

[split needle]

not yet by now

[split needle]

go to https://probot.io/dashboard, select your server on the left side, go to embed messages module to first create and send a message to add self roles on, then go to self-assignable roles module to continue setting up the feature on the sent message with the bot

[split needle]

yes as soon as they get their text xp updated by sending some messages

[split needle]

30 days

[abstract river]

Hello igot an problem i cant find my bot id and the premium doesnt show on the probot panel

[split needle]

you need an active premium subscription on your account to invite premium bots to your servers

[split needle]

what you just subscribed is membership, not premium
and next time only use 1 support channel at a time

[abstract river]

Woah? i didnt mean to do that can you switch it to premium tier 2 monthly?

i just purchased it irght now

[split needle]

create a premium support ticket in your language and the supporters will be assisting you from there

[abstract river]

okay

[normal garnet]

The ban and moderation list of who is banned and how long... in the dashboard!

[split needle]

can you make sure that the actions were taken using probot? because that section will ony record moderation actions done with probot's commands

[normal garnet]

These actions are, but the issue is that it isn't loading the list at all

[tawny aurora]

I need help with this issue

Every Time i want to get my vote it says that I'm a robot

[timid jewel]

Hello! This server is dedicated to assisting you with ProBot-related problems and questions. Please note that we don't have information about issues related to Discord Bot List. If you encounter problems specifically related to Discord Bot List, kindly contact their support team directly for assistance.

[rugged cypress]

How can I use vanity and tag with probot

<@&675070424748654593>

[timid jewel]

Could you please provide more details or clarification about your question?

[grand lake]

I have been baned from the site (its not me , its my friend but he's discord bugging) So, he was just putting some commands, making welcome thingy and goodbye thingy, suddenly, he got message "Error 1015"
"The owner of this website (probot io) has banned you temporarily from accesssing this webise"

I wonder if i can get any help. He said he was making goodbye and welcome thing

<@&675070424748654593>

[visual heron]

Thanku

[waxen flower]

Why does the auto responder "enable role" option not give players the role?

[timid jewel]

I'll reach out to the developers regarding your friend's ban. In the meantime you can handle the welcome/goodbye settings through the dashboard instead of him.

[timid jewel]

Could you please provide more details or clarification about your question?

[grand lake]

Thanks, his Discord user is
the_cygnus

[waxen flower]

Okay, for example, I have probot respond to someone saying "lol" by enabling a role called "🤣"and responding with a message. But when they say it, he sends the message but doesn't give them the role.

Sorry if I'm not being clear, I can try explaining it again

[grand lake]

Thanks! Its now working he said

[iron smelt]

People aren't getting messages upon joining the server

[timid jewel]

Ensure that the welcomer message does not exceed 2,000 characters. Additionally considering that the welcomer is in Discord messages and not specific channel, please verify that individuals not receiving the welcomer message have not disabled their Discord messages, as the message will be unable to reach them in that case.

[iron smelt]

It's under 2k characters... hmm

[timid jewel]

Currently, we don't offer a feature to assign roles through the auto responder. However, we provide the reaction roles feature, allowing you to assign roles by clicking on a chosen emoji, You can configure this using the dashboard.

[iron smelt]

DM turned on

[timid jewel]

Alright, in that case could you please provide me with the link to your server?

[tawny aurora]

Alr thx

[waxen flower]

Then what does it mean by Enable Roles?

[nocturne flax]

how can I set an autorole message ?
Like, you react with a specific emoji and it give you a specific role

[timid jewel]

This response will only work for the roles you have enabled and selected. Only members with the specified roles can use this response "any other roles will not be able to use it because they're not with the enabled roles"

[timid jewel]

!rr

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[waxen flower]

ok

thx

[timid jewel]

Glad I could assist!

[rugged cypress]

<@&675070424748654593> how can I get tag and vanity by typing those in my server?

[timid jewel]

Could you please provide more details or clarification about your question?

[nocturne flax]

ty

[rugged cypress]

When we will type "vanity" it gives the server address

In some servers

But how can I do it in my own server

@timid jewel

[timid jewel]

This is an auto responder. To set it up, visit the the dashboard, choose your server on the left, navigate to the auto responder module, add a trigger of your choice, and then add responses.

let the trigger vanity and the response is your server link

[rugged cypress]

Ok lemme try

Then I will inform you

[timid jewel]

👍

[rugged cypress]

@timid jewel tysm my man

[timid jewel]

Glad I could assist!

[broken thorn]

hello
my apoligies for bothering but im making a new server and was trying to do an embed with rules but for some reason i cant embed a gift i tried again and again but that option is gone from the site do you maybe know if there is any other way of doing so
i made a server last year and i could perfectly do it but now it wont work sadly

[nocturne flax]

hi

Can i talk to an support team?

[snow current]

hey <@&675070424748654593> i keep getting this error message when i try to upload an image for a welcome message:

ive been getting this for a while now and i know its not the file size cause its the same size ive been using on other servers

any idea how i can fix this?

[nocturne flax]

Can someone send me the probot authorization!?

[timid jewel]

Background images should be less than 3MB, and the supported image types are (jpg, png, and jpeg). gif are not currently supported

[timid jewel]

https://probot.io/

[snow current]

yup, it's 1.86MB and a png file so thats not the problem either 🙂

[timid jewel]

Which specific option are you referring to that seems to be missing?

[timid jewel]

can you insert the image link in the welcomer instead of uploading it directly?

[snow current]

i tried uploading it somewhere else and putting the link in instead but that didnt work either

oke used a different upload site and it seemed to work. its not the first time ive had upload problems though. might be something that needs to be looked at for future reference.... thank you for the help though and keep doing what you're doing 😄

[timid jewel]

Glad I could assist 🤗

[vale drum]

<@&675070424748654593> Is there any way that i could skip the 30 days to transfer credits..

Thats my only acc

My other acc was hacked

I wouldnt use only this acc i would

[sage flint]

Nope, you have to wait

[vale drum]

But i just need to have the permission

[sage flint]

There is no way to bypass this limitation, you just need to wait until your account will be at least 30 days old

[vale drum]

ughh I literally have 100k credit and cant give my friends anything

[nocturne flax]

how do i use probot for welcomings

[sage flint]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 1MB in size so that the bot can send them.

[nocturne flax]

where do i find welcome and goodbye module

[sage flint]

On the dashboard, when you choose a server it will be on the left

[vague harness]

Hello i have qustion i can pay probot membership but using credit ?

[sage flint]

Hey, no, you can use only CreditCard

[vague harness]

Oh ok thank you

[sage flint]

No problem

[rocky charm]

what's the problem

How long can I transfer the credit?

<@&675070424748654593>

[sage flint]

Your account must be at least 30 days old

[steep moon]

<@&675070424748654593>
Good night, I’ve been setting up embed messages on the server for a long time, but now I need to change them. I changed everything on the bot’s website and saved the settings, the messages in discord do not change, how long can this take?

[sage flint]

Hello, immediately. But just saving the changes does not edit the message on the channel, after you make the changes and save them, you must click the button with 3 dots in the upper right corner and then Edit Sent Message, then select the message you want to edit from the list and confirm. If everything is right and no errors appear, the message will be edited immediately

[subtle pier]

Why probot can't do command /giverole, its says that i need to check role position on permissions, but i gave all permissions to the bot and places bots role position high, its still doesnt work why

<@&675070424748654593>

[subtle pier]

Someone?

[sage flint]

The "ProBot" role should be the one at the top with permissions, not some generic role for bots.
If it’s already like that, try to move ProBot a little down, save changes and drag it on the top again

[spare cosmos]

it is doing this to me as well, only for some of my logs....ive been having this issue for months...and nothing i do seems to fix it.

[rapid wren]

Hello can you help me

<@&675070424748654593>