#support-en

1 messages · Page 135 of 1

long notch
#

did u let probot have admin perm and let the bot role higher than member role yet?

limber stone
#

hi admins I would like to ask why would someone get backlisted on your bot?

rigid forum
#

Probot doesn't play youtube music anymore ?

cyan flare
cyan flare
#

Filtering someone out is not possible

foggy portal
#

Hello Support

#

If I subscribed for a membership, let's say gold, is it going to take 60$ from my credit card?

#

I want to pay monthly instead is it possible?

#

Oh sorry guys I just saw there is an option above the plans to select monthly/yearly

subtle gyro
#

A friend recently added probot to their server and gave me a administrator role, but I can't see the server in my dashboard

#

What could be the problem?

cyan flare
next geyser
#

Please help

sage flint
subtle gyro
#

Okay, looks like it was changed to not have admin again, likely mistake

brisk marsh
#

Once again you can’t seem to enter the dashboard 😔

jovial fossil
#

The Probot has again problems with the dashboard, what low server that because that is totally overwhelmed:( is but misst

nocturne flax
#

Hello, whenever I try to open a bot page, I get this page or it keeps loading for hours without the loading finishes, please I need help.

smoky wraith
#

i cant log in in google (pro bot website) with my discord account

#

<@&675070424748654593>

smoky wraith
#

mano

#

it is like me

nocturne flax
#

This problem has been happening to me for a while and I do not know the reason or even the solution :\

sage flint
smoky wraith
#

i think the probot website is down

sage flint
#

no its not i can access it now

smoky wraith
nocturne flax
#

Sorry Blacku

sage flint
#

could you try again or maybe use another browser?

smoky wraith
#

Okay

sage flint
nocturne flax
#

I tried 4 browsers so far and the same problem I cannot access the bot page?

smoky wraith
sage flint
nocturne flax
#

Just try to access bot Dashboard :))

smoky wraith
#

hahah i cant log in with my dc account bruh

#

i hate it

nocturne flax
smoky wraith
#

yea idk why it is so

sage flint
smoky wraith
#

ok thanks

nocturne flax
smoky wraith
#

haha it doesnt helped

sage flint
nocturne flax
brisk marsh
#

It worked for a short while and now it’s not working again. The dashboard has been loading a lot the last 2 weeks so this was expected i guess..

sage flint
nocturne flax
sage flint
nocturne flax
#

It appears like this and when it works only it keeps loading and the page does not work

brisk marsh
sage flint
# nocturne flax It just shows me when I try to access the bot page, what is the solution???

There is no solution for this on our side because, as I said, it is the screen of Cloudflare, which is the service that deals with the security of the site and its work is not dependent on us. It says there that you were rate limited, so it's possible that you tried to connect to the site too many times in short period of time, just wait a bit. Also if you are using any VPN then disable it

sage flint
nocturne flax
north canopy
#

All it is easy. Just give me password of probot (online website)

#

Pls

sage flint
north canopy
#

Can I get that password please?

sage flint
#

no

north canopy
#

Why?

#

Ok, I hacked it. Password is: Blacku is sexii

#

no one wanna respond me 😭😔😢💔

pale depot
#

website down

brisk marsh
#

Its back on now

#

But slow

nocturne flax
#

<@&675070424748654593>

autumn blade
#

Every time I log in, this happens, then I go to authorize again and does nothing.

pallid acorn
#

Hi, is probot slow for anyone else?

spiral dirge
#

probot website wont let me get in the dashboard

mighty lotus
#

Its not just you
its me too
I literally just had a change of staff in my server (less then 5 minutes ago) and need to update an embed

stable estuary
#

I'm just doing a maintenance, but I need it to make staff permissions and other things like the warning log the roles log, it just not working I want to finish this maintenance ASAP but few days is a lot Ruru

vagrant jewel
#

@here may i know the solution of this pls

pallid acorn
#

Please fix your website

pallid acorn
#

@near canopy Is the website down?

fading pecan
#

@pallid acorn

#

No sir it's not

smoky wraith
fading pecan
#

Nope

sage flint
sage flint
autumn blade
sage flint
sage flint
sage flint
sage flint
wooden orchid
#

I CAN SPEAK AGAIN

#

IMM BACK

mighty lotus
# sage flint Hey, does this problem still occur?

As of right now, sort of
the load times vary but it eventually loads
The only thing that may be bothersome rather than problematic is that once you go to save any adjustments to an embed, the popup you would get that confirms the save will take a varying amount of time.
The same thing can be said when it comes to updating an embed.
sometimes I will get this weird/unusual error saying something went wrong, but the embed updates just fine

sage flint
sage flint
sage flint
#

And no, website is not down

potent forge
#

I logged in like 5 times and it isn’t letting me into the dashboard

#

Please ping me if somebody has a solution for this.

native geyser
#

clear your cache and try again please

potent forge
potent forge
#

Tried searching for it but can’t find it, I only found “delete cookies” and “clear history”

native geyser
#

try cookies

#

its a browser related issue

potent forge
#

I can access the dashboard now but its loading pretty long for some things

iron wing
#

this is normal ?

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this dont stop

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and all the page of the website do this

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like infinite loading

#

<@&675070424748654593>

dim basalt
# iron wing

Same for us, and it is going to be very frequent, for me it's going to be hard to manage Probot, because it is very often too slowly and create any kind of problem

kindred field
#

fix that it dont reply sometime and take too much time to respone

nocturne flax
iron wing
dim basalt
calm valve
#

So I am getting raided is there a ip ban ?

undone tapir
#

Idk how to make like a welcome if someone joins

sage flint
sage flint
sage flint
pallid acorn
pseudo oar
#

Hi

lyric finch
#

Hi guys I need a small help I don’t remember how to change things in my probot profile, what was the commands to change bio and other stuff?

kindred field
#

how much xp u get in probot lvling system

cyan flare
kindred field
raven socket
#

Site not working again?

#

Is loading for to much time.

idle shuttle
#

Is there a way for ProBot to send me a message or post in an admin-only channel when it deletes a message with my custom filter?

sage flint
sage flint
raven socket
vagrant jewel
dry salmon
#

probot infinite loading, it's normal?

dusty lotus
#

Same problem

versed quartz
#

Same for me

brave topaz
#

same

dry salmon
#

i'm swearing

#

solve this

#

@gloomy lion

smoky wraith
#

It is like 2 days or so

rapid crest
#

same

idle shuttle
livid temple
pine moth
#

Website is not loading for me either.

nocturne flax
#

Website down

livid temple
#

damn

nocturne flax
#

And I’m also in the middle of a raid of people spamming links to other servers, and I cannot just make it to where it bans the member automatically

livid temple
#

same

nocturne flax
#

Damn

pine moth
#

add links to automod manually for now

nocturne flax
#

I can’t change rules

livid temple
#

same

pine moth
#

discord server has automod settings

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you can edit in your server settings

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its in safety settings

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I want to add more roles to my autorole but cant xd

livid temple
#

same

nocturne flax
#

I have it enabled

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I just made it where they are timed out for a week

vast panther
#

I just got an error on the website if anyone knows how to fix

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THe website is also slow

nocturne flax
#

Is there a way to setup when an invite is sent that it just bans them?

nocturne flax
pine moth
#

without having the bot probably not

nocturne flax
vast panther
#

TY man

dry salmon
#

fix this bot pls

nocturne flax
vast panther
#

Any update on when it will be back up?

nocturne flax
#

I’ve never seen it go down

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Hopefully soon

#

It’s a popular bot so it’s gotta be soon

livid temple
#

yeah

dry salmon
#

@oblique geode fix the bot

nocturne flax
#

Hehe haha

vast panther
#

nICE

#

Nice*

dry salmon
#

@native geyser fix the bot dio bastardo

hexed sky
#

Why is the dashboard not loading? Its been like this all day and now its just saying Gateway time-out anytime I try and connect

dry salmon
#

i will delivery a italian pizza to the guy wich fix the bot in 4 years

nocturne flax
#

I just can’t see why it’s been 3 days and not fixed yet tbh

hexed sky
#

BRUH

#

3 DAYS?

nocturne flax
#

Apparently

dry salmon
nocturne flax
#

I just noticed it now but a lot of people have been complaining about it

dry salmon
#

buttana la madonna manco ti cagano i mod e admin e dev di sto bot, non hanno neanche annunciato

hexed sky
dry salmon
#

<@&675070424748654593>

nocturne flax
dry salmon
#

everyone send mention 1 time

hexed sky
#

Why? You already pinged them once

nocturne flax
#

(Me about to do it but seemed like a bad idea)

vast panther
#

@Support [English]

native geyser
#

devs have been updated about the issue, apologies but there is no eta about the fix yet

livid temple
#

ah

nocturne flax
#

It’s time to rebuild

vast panther
#

Is it that I put Hebrew as the primary language on a server?

livid temple
#

nope

native geyser
#

i do not know about that part, i'm not in developer team

vast panther
#

Ah

native geyser
vast panther
#

Good lol

#

Glad I didn't break this one lol

outer notch
#

i can buy ProBot premium though credits?

#

<@&675070424748654593>

sage flint
outer notch
true python
#

Why have i been blacklisted ?

vast panther
#

Thank you glorious Bot crew

#

The dashboard is back up and quicker than ever

nocturne flax
#

So is there not a autoban function?

native geyser
#

no there is not

native geyser
# true python

automatically by api, for breaking one of the rules but i can not see which one

nocturne flax
#

Know any bots that do?

native geyser
#

no sorry

nocturne flax
#

Darn

stable estuary
#

Hello
I have a stupid problem when I come to make a log for warning I can't find it in the website Ruru

#

<@&675070424748654593>

coarse knoll
stable estuary
#

And I want to ask about the starboard

sage flint
sage flint
stable estuary
stable estuary
sage flint
# stable estuary What does it do

this is a feature that allows you to highlight messages. Every message that reach a certain amount of stars will be displayed on chosen channel. You can give stars to messages just by reacting to them with the star emoji ⭐️

sage flint
sage flint
stable estuary
sage flint
#

Unfortunately, I do not know exactly when it will be added, sorry

stable estuary
#

Np

#

Moderation Command Used
This log means the command used by the mods?

sage flint
#

Yes, and this is the kind of logs that are not yet available

#

You can enable it but at the moment it does nothing

stable estuary
#

Ohhhh OK thanks

#

Thanks for the help hehe

sage flint
#

My pleasure 😇

stable estuary
#

And I thaugh I was stupid that I didn't find it 🫶

sage flint
#

There are no stupid questions here, iam here to help you so feel free ask about anything Ruru

lavish edge
#

greeting all

true python
#

@native geyser I didn't do anything

#

@native geyser Will I get off the blacklist one day?

bronze chasm
#

Halloween is over lol

#

Wrong discord

#

Mb

vernal crater
#

im assuming there iisn't a way to announce voice channel level ups in a text channel?

#

automatically like it does with text channel level up announcements

#

I'd like the bot to announce each time someone levels up for text channels or voice channels right now it's only announcing for text channel level ups

cloud sky
#

i need help

#

lol

#

<@&675070424748654593>

#

can we get in a voice chat that would work best for me

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i just need help with the roles feature

#

yes

#

ok so im try to create the self assigned roles but with the reactions. I need people to react to an emoji and then get a role assigned based on what they pick

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for me it will show the emoji when I add it but it wont let me associate a role with that emoji

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yes but it isnt working

granite geyser
#

not working properly.. role does not appear

cloud sky
#

it just doesnt work i assigned the emoji to the role and when i react to it nothing happens

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i added the emoji

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is it because im a mod

#

yes

split needle
#

@cloud sky make sure the bot's roles is higher than other roles with proper permission in your server as well as making sure the roles set for self roles do not have any managing permission

split needle
#

@nocturne flax be following the channel's topic if you want to help others

#

ping after 5 min

#

well then I'll just leave it

cloud sky
#

man

#

i just cant figure this out im sorry

split needle
cloud sky
#

honestly i have no clue what you mean by that can we join a call

#

or no

split needle
#

I do not offer voice support so unfortunately no

cloud sky
#

bummer

#

this is just really confusing

split needle
#

I may be able to help you better after a while since am not home
you may wait herr fo the meantime

cloud sky
#

ok ill try my best

cloud sky
#

i figured it out thanks

split needle
#

glad to know that

mystic sage
#

How does the leveling system work?

#

Ok Thanks

limber basalt
#

I've tried everything i know of so far, how to make all links blocked in 1 channel except for gifs. Right now it only shows up the tenor link but does not show the gif

#

No, but it doesnt show the gif

limber basalt
#

problem is still unsolved if someone does know the solution

native geyser
# limber basalt

you have to add main domains of gif links as whitelisted links, as you have with tenor

limber basalt
native geyser
#

not sure how many in total but i guess you could whitelist the most common ones?

limber basalt
native geyser
#

yes

torpid topaz
#

?

#

I can't renewal my probot prime contract

native geyser
#

you can, you just can not use credits to do so, for it temporarily being disabled

torpid topaz
#

how much will take to fix it ?,

native geyser
#

i dont think its disabled because of a problem, im not sure when it will be enabled again

safe rapids
#

does role giving click work?

crimson hatch
#

I have a problem, I want to take a picture that doesn't degrade

#

@near canopy

sage flint
#

And please do not ping individuals

hushed shale
#

How to use Probot ?

cloud sky
#

and i able to change the name and photo of probot?

native geyser
native geyser
ashen tendon
#

Help, im trying to add a thumbnail to my embed but even after selecting the file, it just doesn't say anything. It doesn't do anything. The only thing is i get is when i refresh the page: when i refresh the page, the text "Error, try again later" appears of like 0.5 seconds

#

not sure why this happens

#

adding thumbnail and images on my embeds always worked for me until now

#

and my wifi runs perfectly so it's wifi-related issues

ashen tendon
#

im starting to get "Internal server error" now

gleaming mulch
#

i got question who created the bot?

#

<@&675070424748654593>

brisk marsh
#

Hi why cant i write \ on my server to se the name of the emoji. I tried to share a gif that was sent from one of the support team but i got warned from the bot not to use links but its a gif explaining

ashen tendon
#

.

covert moss
#

Hello, I have a problem with the bot giving me Black list for no reason, and I have been waiting for a response for a week

trail merlin
#

Hello my bot is saying it needs permissions but it has all possible ones! How do I fix this?

long notch
#

for leveling system, the line "users get random amount of xp each minute while chatting"
So what will the average be? For example: from 2 to 4?

#

<@&675070424748654593> hope u guys reply this soon ^^

ashen tendon
split needle
split needle
split needle
split needle
split needle
split needle
long notch
#

oh wait @split needle
If I join a voice channel and then turn off my micro, will I get xp?

split needle
#

yes

long notch
#

okay, thanks a lot

#

mà server không nhận support tiếng việt à bro @split needle

#

._.

split needle
#

#support-int

long notch
#

speaking english make my brain d

grim glade
#

Hey /untimeout doesnt work in my server, when i do it it keeps the person muted

#

<@&675070424748654593>

graceful pilot
#

I have the bot setup as admin with all the recommended privileges in my server, I have "Server Invite" logging turned on and pointing at my audit channel, but the logs aren't being recorded with the other logs like role additions/removals. The bot has "View audit log" both from the bot-invite that was created and from an additional role I grant the bot in the server.
<@&675070424748654593>

grim glade
#

<@&675070424748654593>

covert moss
ashen tendon
vapid valve
#

Is there a function in Probot that allows it to delete messages after it is posted for x amount of time?

#

Or is there a way to have the Probot auto clear messages in a channel on a specified schedule?

trail merlin
#

Can someone just send me the add link

#

Pls

vast panther
#

Is the dashboard down again? I can't add a welcome photo

#

The image I'm trying to add is this. It is only 2.6mb where it says the limit is 3mb

#

I am pinging based on rule number 7 listed in #573048353458356234
7 - If you got any inquiries or issues regarding ProBot, please consider mentioning the <@&675070424748654593> role only once, no more!

#

Following the last posted message in #status message, the bot should be functional

#

Side question, are Interns able to help?

sage flint
graceful pilot
upbeat spear
#

Any news on the website? It is stuggling to save changes 😅

vapid valve
grim glade
sage flint
grim glade
#

yep i did

#

i tested it on my alt

#

did not in fact unmute my alt

#

(it has memeber perms so no administrator etc)

vast panther
#

Thank you

sage flint
grim glade
#

so i did /timeout @iwasnthere 1h

#

and the time i set for 1h

mossy lark
#

wondering if I can remove #id as an alias for /rank?

lean badgerBOT
grim glade
clever magnet
#

blacklist in my server how disenable

#

<@&336913504051265537>

sage flint
#

#support-ar and do not ping mods for help

sage flint
sage flint
brisk marsh
#

Sry for tagging u tho, should have tagged the support

#

<@&675070424748654593>

vapid valve
#

Does Premium tier 2 bot allow for the premium bot to work in more than 1 server?

sage flint
#

Could you elaborate more a bit?

vapid valve
#

Is there any option for that currently or you just have to pay the fee per each server you want to have the premium bot in?

sage flint
vapid valve
#

There is currently 1 feature from Probot that requires tier 2 to have that I am thinking of getting it for, however, I would want it in at least 3 servers.

vapid valve
sage flint
#

Yes, role tags show color by default but unfortunately it doesn't work on phones, only on PC

#

this is Discord mobile app problem itself so we cant do anything about that

brisk marsh
#

Ok thx so they work if i login on the pc. Thx for the great support

sage flint
#

My pleasure 😇

brisk marsh
sage flint
#

I don’t know

brisk marsh
#

Ok thanks 😊

#

Again

sage flint
crisp wyvern
#

<@&675070424748654593> I am trying to make a reaction role menu but when i select the embed the message wont show up

sacred shuttle
#

Anyone know how to do this command?

pallid acorn
#

Hi, how do i make it so if someone can only have 1 reaction to a message

pallid acorn
sage flint
# sacred shuttle Anyone know how to do this command?

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

sage flint
sage flint
crisp wyvern
#

do i have to re make the reaction messages once i delete them?

sacred shuttle
sage flint
crisp wyvern
#

okay thank god

#

i did not wanna spend another hour doing reaction roles

sacred shuttle
sage flint
#

No problem

ornate tiger
#

Hi, i have quick question. Im trying to select a spesific text channel for only bot commands and whenever someones tries to use a bot command except that channel their message is gonna be deleted. Is there a option or command for this?

pallid acorn
#

How does the levelling system work?

proud fable
#

How do I set up a message with react roles that unlocks parts of discord.

lean badgerBOT
vapid valve
#

Does Probot block/sanitize all role pings in the starboard module either in embed or message or both? And does it allow mentioning the author without pinging them? If you could ping me when responses I would appreciate it!

nocturne flax
#

Hi, can the probot's leveling feature can be reset?

lean badgerBOT
#

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

timid jewel
timid jewel
nocturne flax
#

Thanks, I forgot the everyone tag 👍

fading locust
#

<@&675070424748654593>

native geyser
#

please use only one support channel -> #support-ar

fading locust
#

im in sup

#

?

native geyser
#

yes, use only one of those support channels, you've already asked your question in #support-ar

fading locust
#

dosent matter ik english so i can ask in english

native geyser
#

congratulations on that, now please stick to only one support channel instead of asking your questions pretty much everywhere

fading locust
#

?

#

congratulations on what

trail merlin
#

Is there a way to lock the whole server at once?

buoyant kraken
#

Can someone help me?

lean abyss
#

This BOT Subscribe Premium Tier 2 have
Customizable Bot Name,Avatar,status?

merry kernel
#

<@&675070424748654593>

sage flint
sage flint
lean abyss
merry kernel
sage flint
sage flint
#

i thought you need some help or smth

lean abyss
sage flint
sage flint
#

no problem

dull hollow
#

Hello, I need help with Probot pls

lean abyss
sage flint
sage flint
lean abyss
sage flint
lean abyss
sage flint
#

No, it cannot by changed

lean abyss
sage flint
#

No, tier 2 bots dont have any about me

lean abyss
sage flint
#

yw

dull hollow
# sage flint Hi, how may i help you?

Hi. To start I wanted to say that I don't speak English. I use Google Translate to write, so if there are any problems, I apologize

I have a discord server on which I put ProBot. I activated the level system on it. And to make a long story short, a member of the server left, but he remains in the level ranking when I do /top. I searched everywhere how to remove him from the ranking and remove his levels, but I couldn't find

#

and I would really like him to no longer be in the rankings since he left

buoyant kraken
#

I even put punishments in place but they don't work

sage flint
sage flint
buoyant kraken
#

Yes, I copied the link from another discord and sent it

dull hollow
buoyant kraken
#

but the bot didn't react

#

didn't even say anything

sage flint
buoyant kraken
#

I understood

#

so like

#

For it to work I have to remove the administrator

#

I will take the test

lean abyss
# sage flint yw

Is there an upper limit for Tier 2 bot Auto Responder settings?

sage flint
#

even in public bot it is fully unlimited

lean abyss
#

ok

sage flint
#

the only thing in the auto responder that is only available in premium is the invites variable

buoyant kraken
#

Thanks

#

it worked out

#

the bot understood it as if I wanted to raid

#

thank you for real

#

exactly how I wanted

#

thank you

muted hare
#

Why have I been blacklisted?

fickle estuary
#

What

torpid plinth
#

What's with the Dashboard? It's not working for me

tall fiber
#

I got blacklist how can I unblacklist it

#

<@&675070424748654593>

strange kayak
#

probot down again lmao

lean badgerBOT
steady igloo
#

Hello

#

the dashboard doesnt load

wooden verge
#

Does Probot have a log feature

timid jewel
wooden verge
#

Thank you

timid jewel
timid jewel
wooden sedge
#

It's been loading for half an hour

dull hollow
ocean pollen
#

I cant login on the probot website pls help

plain cairn
#

aaah so it's not just me..

vast panther
zenith hazel
#

Has the credit payment maintenance ended?

nocturne flax
#

#credit not working

cinder trout
#

hello

fickle estuary
#

عرب

lunar mist
# ocean pollen

Hi, I was about to send the same thing lol, does someone knows why is it lagging?

void heath
ocean steppe
#

Hi

#

Bot is very slowly

#

Why!!

timid jewel
#

we know the site is currently having some issues and we have sent the issues to the developers and they will resolve it as soon as possible.

real schooner
#

The website isnt completely loading either

steady igloo
#

ill drop the n word

#

tell me

#

is the dashboard down or what?

#

doesnt work

timid jewel
steady igloo
#

ok thx i wont drop the n word

nocturne flax
old badge
native geyser
#

you have 4 days

lime torrent
#

Helps

native geyser
#

devs are working on it, apologies

lime torrent
native geyser
#

no eta yet

final cairn
#

Why is the ProBot Dashboard always so SLOW/Not loading at all, it's a punch in my face each time I try to login.

native geyser
#

general issue, being worked on, apologies

autumn halo
#

guys I can't take the daily one . what is the problem ??

native geyser
#

please use only one support channel -> #support-ar

autumn halo
#

ok 🥲

native geyser
#

general issue, will be fixed asap

lunar mist
#

Its pretty long tbh :(

#

But yeah I hope it will be fixec soon

#

Cuz I really need to configure smth on ProBot

wanton flame
#

Having the same problem as @lunar mist and I think it's messing with everyone's roles even when it's not supposed to. ;^;' 😭😭

lunar mist
#

It's okay ^^

nocturne flax
lunar mist
#

Such a great question

crisp wyvern
#

i am chill?

nocturne flax
#

I tried 5 times with 5 different browsers and I had to install new browsers just because I thought it was me

#

this is the cause

crisp wyvern
native geyser
#

its a general issue, please do not keep the channel busy so new users can see the message and do not repeat the same question

#

so please use #chat-en for further discussion

crisp wyvern
#

okay

native geyser
#

thank you

lunar mist
#

Hi Ruru, I'd like to know the requirements for joining your server's "support" team. How do I go about it? I'm French, so it might be useful to help French people in difficulty?

native geyser
#

hey, dm @tender obsidian please

lunar mist
#

Thank you

native geyser
#

you're welcome

lunar mist
#

T'es français ?

lunar mist
slender sierra
#

I can talk english

#

Mr wayzox

lunar mist
slender sierra
#

It will great to have you @lunar mist as a support-fr man

native geyser
#

please use chat channels instead

#

this is the support channel

slender sierra
native geyser
#

i do not know no

slender sierra
#

Sad

nocturne flax
#

For some reason my page won't load. My internet connection is fine, I have restarted the page, created a new one, launched the page from other browsers. Nothing helps, tell me what to do?

native geyser
narrow mesa
#

Hello, I have a technical problem with the "proBot" bot, it doesn't let me log in at all to enter the server pane

native geyser
nocturne flax
narrow mesa
slender sierra
# native geyser ^

Poor ruru , you have to answer the same thing to all new complainers . Force to you bro

native geyser
#

appreciated but please do not use this channel for anything other than its purpose

slender sierra
#

💪

velvet cedar
#

sorry if this is a known issue, i tried to search and don't see this question asked recently, but my reaction roles aren't giving the roles suddenly. i have refreshed the dash, taken away and given perms back to probot, and have redone the embed.

native geyser
#

when did this issue start happening?

#

also before this started happening was it working fine or?

velvet cedar
#

it was working fine for two weeks and started not working a couple days ago, it seems, per the bot log.

#

we have a second embed made at the same time that still works

native geyser
#

are you able to re-do the embed?

velvet cedar
#

not with the site down/slow

native geyser
#

please try when the website issue is fixed and let us know

velvet cedar
#

okie dokie 🫡

atomic drift
#

can't log in in my pro bot profile through discord

lean abyss
#

unable to connect

lunar mist
atomic drift
#

ok, will wait green 🙂 in announcement

#

its like lost authorization to access my discord and required it again to and lost connection, timed out

#

but on server working normally

#

wanted log in set up some automations

native geyser
#

will be fixed as soon as possible, i apologize for the inconvenience

atomic drift
#

np, not emergency

#

wanted see wheather problem is not in my tv

#

if not, could wait

native geyser
#

its on our end

lunar mist
#

Great to hear

atomic drift
#

ok, gl then, don't push

wanton flame
# atomic drift

Same problem with me. ;^;' It seems to also be putting and taking off roles of others, without there even being a thing to do that for. ;^;'

atomic drift
#

this about settings like you explain

#

I had switched off autoroles

#

levels etc, don't need

#

use other features

#

because game server

#

like wlecome msg 🙂

#

/clear :0

#

my bad

nocturne flax
#

Hello i was wondering why i am not able to log into the dashboard, it wont sign me in after i push authorize

#

it brings me to a page to sign in just loads for forever then times out after doing so.

#

ah i see

#

thank you! decided i wanted to try out the bot for the first time since ive been using dyno for 4 years now. Heard Probot was good. wanted to make sure before i choose dyno over it without giving it a chance

plush urchin
#

When is the Credit Renew coming ack

#

I'm looking to renew my bot for 3 months

native geyser
#

there is no information on that regard yet

late tiger
#

Thank you to everyone who works on ProBot. I'm sure you get complaints constantly, but you also deserve gratitude. We appreciate your effort and all you do.

native geyser
#

appreciated <3

whole violet
#

dashboard stack here

nocturne flax
#

aweee $#!+, here we go again……

shy temple
#

Is there an issue logging in?

nocturne flax
#

dashboard doesnt load

nocturne flax
#

aaah ok

wispy phoenix
#

Well I was coming here to see why I couldn't get the bot readded to a server but that questions been answered

arctic void
#

Hello why I can’t join my dashboard !?

nocturne flax
#

Oh I do, I’m just gonna use a different bot, I appreciate the support 🫶🏻

#

Your support team is way better than lost

#

Most*

gusty loom
#

is the dashboard down, it wont load for me

#

just saw above!

high solar
#

please give an announcement before you do, i misconfigured some settings

craggy linden
#

szar a bot

hollow lintel
#

why the dashboard isn't loading for me?

#

<@&675070424748654593>

glossy kiln
#

👍

silk tusk
#

can someone dm me when dashboard is back up and running 🙂

steep forge
#

why is probot being so slow?
i think its down

#

the website

#

it wont load

glossy kiln
#

its definetly down

#

hoping its back upp later

vagrant night
quiet escarp
#

Hi

#

Probot keeps deleting when someone sends a gif

quiet escarp
nocturne flax
#

Nice bio @quiet escarp I like it

quiet escarp
#

Thx

nocturne flax
#

👍🏻

quiet escarp
#

Guys Probot keeps deleting when someone sends a gif

grizzled stump
quiet escarp
#

Cuz no one answered

grizzled stump
#

It's been 7 minutes ...

quiet escarp
#

So

grizzled stump
#

That's not reasonable. Also, looking at the channel description the first thing it says is "Don't repeat your question."

lime torrent
#

Help

grizzled stump
quiet escarp
modern pagoda
grizzled stump
#

I can't

modern pagoda
#

Dang

fading pecan
#

The CD for transfer of credits is 1month for new accounts?

#

@nocturne flax

#

@turbid wadi

quiet escarp
#

What’s wrong with the pro bot

quiet escarp
#

Oh

untold arch
#

@lime torrent Hi, are you still facing the same issue?

untold arch
quiet escarp
sick haven
#

Hey I was wondering if someone can help and tell me how to set up a reaction role?

#

<@&675070424748654593>

untold arch
quiet escarp
#

I can’t access the website

quiet escarp
untold arch
lean badgerBOT
#

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

quiet escarp
sick haven
#

It doesn't show me anything

fickle sky
#

The website dashboard seems to be loading forever too.
Not sure if it's just me or something else.

kindred field
#

wtf man this bot always down now website also not working

nova bobcat
#

the dashboard doesn't work for all?

kindred field
#

ye it keep loading

nova bobcat
#

did anyone say anything about it?

kindred field
#

idk staff are too lazy to do anything

nova bobcat
#

I think it's a load on the servers

formal bridge
#

.

analog saddle
tidal flume
#

same thing here

#

i cant login

fervent nexus
#

<@&675070424748654593>

spring jasper
tidal flume
#

still waiting

spring jasper
#

ping me

#

when

#

its up

tidal flume
#

ill do that np

analog saddle
spring jasper
#

@cyan flare

#

@cyan flare it says gatway timeout

violet terrace
#

i just installed the bot yesterday and there we go we have a problem

spring jasper
#

@turbid wadi bro

#

it say gateway timeout

#

<@&675070424748654593>

tidal flume
#

guess they found out lmao

muted hare
#

Why have I been blacklisted?

valid oriole
#

<@&675070424748654593>

It's stuck permanently in Loading, and i really need to finish spins for a server i'm in.

oblique elbow
#

I'm sure it's been communicated that the devs are fixing the issue!

  • Please be patient, all the pinging won't speed up the work, but rather have the opposite effect...
  • And please stick to the rules of not pinging anyone from the team individually, but rather the support role and then only pinging them once
    Thank you for your participation
fluid radish
#

Hello, I can't connect to the PRO Bot dashboard; when I try to access the website, it initiates an endless loading loop, and I can't figure out how to resolve it. Can you help me with this issue?

<@&675070424748654593>

native geyser
#

general issue, devs have been updated about the situation

#

apologies

mighty seal
#

I have black lest why?

native geyser
#

please use only one support channel -> #support-ar

native geyser
# mighty seal why?

because you have already been asking there and people have been answering you

mighty seal
#

you are a big support

#

his have big support but don't say anything

native geyser
#

you were already told what to do, please do not keep multiple support channels busy for you have already gotten an answer for what you've asked

fickle reef
#

Hey Ruru, any updates about what we have discussed in DMs?

fluid radish
native geyser
native geyser
fickle reef
native geyser
#

alrighty

fickle reef
#

Are you going to punish that guy mohamedtarek ? i just replied to his message
Edit: here we go he's insulting me a_Peeped

obtuse aurora
#

Hello, I can't join the Probot on the site, it just shows me infinite loading, /user fetch request is just remains in pending status

#

Actually just right now it returned me 504 with something about Cloudflare

obtuse aurora
#

Yeah I see already

bold steeple
glossy kiln
#

They said their still fixing it

#

So we won’t be able to get in for awhile

brave topaz
#

Why don't you publish a status about this on #status?

nocturne flax
bold steeple
#

ok thanks 🫡

nocturne flax
sage flint
nocturne flax
frigid hedge
#

is probot down?

#

cause nothin loading

quiet escarp
vast sorrel
#

Yes it is down

grim glade
buoyant kraken
#

Can someone help me

#

my server was raided and I managed to do something

#

but the bot had no reaction to anything

#

I managed to stop the raid but the bot didn't react and didn't even remove the bot

#

Pls help me

native geyser
#

public bot does not have anti raid feature

buoyant kraken
#

but I turned on spam

#

and other things

#

no thanks

#

the bot worked

#

but they assigned ownership to the person

#

Is there a way to make the bot react to administrators?

nocturne flax
#

Bruh fr again?

lean abyss
#

Is this price paid for 1 year or 5 USD per month?

last arch
#

60$ is 12 months

#

so 1 year yea

lean abyss
last arch
#

its default on yearly

lean abyss
lean abyss
remote ether
#

how can i acces it back??

#

i was just making an invite banner

#

and have no vpn whatsoever

#

is there a way to acces the bot again?

lean abyss
lean badgerBOT
remote ether
#

or else you might get banned too

#

for absolutely no reason

#

it was loading for me aswell then it opened and 30 seconds after i was banned

last arch
#

you are not blocked for long

last arch
remote ether
#

how long?

last arch
#

maybe try the support channels

last arch
#

depends

#

u can customize it as owners

#

so i have no clue

lean abyss
last arch
remote ether
last arch
remote ether
#

i did nothing....

nocturne flax
#

The bot is so delayed and laggy

halcyon oar
#

hello. i cant seem to get onto the website for probot. ist just wont load. my friends have the same issue too. is the website down or something?

#

oh

#

nvm

#

it just worked

nocturne flax
#

may still be a little laggy

remote ether
#

dont visit the website or yall are gonna get banned like me

halcyon oar
#

its always laggy for me

nocturne flax
#

before you couldnt access the website at all

halcyon oar
#

but now it loaded it

#

but since the beginning it takes alot of time for the bot to save settings

#

about 30 seconds until its saved. with every single step.

remote ether
#

probot getting ddosed or what?

#

or why so laggy?

#

does the bot even work?

#

because the commands dont work for me

nocturne flax
halcyon oar
#

for me everything works just fine. tho its a little bit delayed.

nocturne flax
#

Won't give anyone roles, or send the text in the rank channel i setup.

remote ether
#

what are probot devs doing as a profession?

nocturne flax
#

<@&675070424748654593> Id like to report that probots performance is doing horrible. The website is barlely functioning, and rn the level system wont work for my server. I double checked all perms etc but nothing.

remote ether
#

the support dont care u dont need to ping them

modern pagoda
#

Can yall fix your damn bot

#

I had to delay My Christmas update because of this

native geyser
#

the issue is related to cloudflare, we're trying to keep things on our side stable though

wraith cedar
#

For how long more will it be down? I was thinking to fix the bot perfectly for this weekend have to wait for the next weekend instead i guess

last arch
#

they have an status site (cloudflare)

#

they have issues since 2 or 3 days

native geyser
#

depends on cloudflare, cant say how long it'll take

wanton flame
#

It is not putting the role for whenever someone clicks or taps on it, even though the bot is above all the roles?

modern pagoda
pulsar pecan
#

Hi

#

Why can’t buy probot prime by “ credit”?

sage flint
rapid leaf
#

when i wanna use the setxp command the bot didnt respond : why ?

sage flint
sage flint
wanton flame
#

Oh ok. But yes, it does. It allows all the other roles to be put on there, but not thay specific role. ;w;'

rapid leaf
sage flint
rapid leaf
#

ok thank you 🙂

sage flint
sage flint
#

No problem a_Pwease

wanton flame
#

I've tried to recreate the role, and it is still not working. I made sure that everything was correct on what to do, but it still does not allow others to get that role, even though it is allowed to give that role to others, after pushing the button?

sage flint
wanton flame
#

Sure.

#

Just sent it.

modern pagoda
sage flint
modern pagoda
sage flint
#

size like im mb or kb

modern pagoda
#

2.1 MB

sage flint
#

1MB is max that you can upload

modern pagoda
#

Oh damn

modern pagoda
sage flint
#

You can search for image compressors on google, this should help

modern pagoda
#

Thank you

modern pagoda
#

Holy shit

keen hare
#

... What the hell

modern pagoda
#

The bot is not working

keen hare
#

Ohh

violet salmon
#

I'm not able to update my embeded roles message

timid zealot
#

hi

#

how do i make the bot join a specific vc for music ?

#

pls

prisma geode
#

i cant use /play for some reason

ivory hinge
#

<@&675070424748654593> My automod isnt working

prisma geode
#

does probot not support music feature anymore?

ivory hinge
#

I think they are sleeping

#

Thats why there not responding

#

people have their own lives

sage flint
sage flint
sage flint
sage flint
modern pagoda
sage flint
#

really odd, could you record a short video showing this problem?

sage flint
#

Looks fine for me, after you saved changes each messaged had the buttons

modern pagoda
#

and then that reaction role the the buttons were originally on disappears

sage flint
#

may i get invite to your server via DMs?

modern pagoda
azure tree
#

Can we ever be whitelisted

#

@sage flint

sage flint
grand marsh
#

What does it mean by this?

"Too many requests from this IP, please try again later"

lean badgerBOT
azure tree
#

@sage flint

#

I was for buying them

violet salmon
#

@sage flint Yea there is a error cod

#

PrismaClientKnownRequestError:
Invalid database.messageBuilder.update() invocation in
/home/bot/assets/embed.ts:233:41

230 })
231 .then(async (newMsg) => {
232 if (payload.embed.reactions) {
→ 233 await database.messageBuilder.update(
An operation failed because it depends on one or more records that were required but not found. Record to update not found.

azure tree
#

@sage flint

#

I was blacklisted for buying them I won't buy them again can I be whitelisted

vast sorrel
#

Why does the website get so delayed when bringing up emoji list?

split needle
split needle
split needle
split needle
vast sorrel
#

Ig but it happens nearly every time

split needle
#

then more likely it is the second thing

azure tree
grand marsh
lean badgerBOT
split needle
#

only false blacklist will get removed which we will always know when users reach out to us

split needle
grand marsh
split needle
#

weird that I don't seem to get any issue with it
just tried just now

muted hare
#

I want to know why I was blacklisted

split needle
muted hare
#

Ok

ivory hinge
#

Can somebody help me fix probot please?

untold arch
spice lion
#

If I add the category for starboard, will it affect all the channels in it? or do i have to add every channel individually?

grand canopy
#

hey, i already have Use Application Commands on for every role in my server but people are still unable to use Probot slash commants like /colors or /color

#

only people with administrative powers like admins and owners are able to use the COLORS module, however regular members can't

#

I have mentions on, so I'd appreciate it if I was pinged if I get an answer

#

much thanks!!

sage flint
sage flint
woeful ether
#

So I have practically every permission for the server I'm on besides Administrator, View Audit Log, and View Server Insights, yet I am not able to see the server in my dashboard at all

sage flint
misty gazelle
#

How do I set up Auto level with this Boy?

#

Bot*

untold arch
lean badgerBOT
#

Leveling System Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.

Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.

abstract prawn
#

Probot offline??

lean badgerBOT
nocturne flax
nocturne flax
abstract prawn
sage flint
sage flint
nocturne flax
abstract prawn
#

Ok.

nocturne flax
#

it says online in my server

abstract prawn
#

Well mine is offline

nocturne flax
#

its been very laggy tho

sage flint
nocturne flax
sage flint
nocturne flax
#

bruh

#

anyways probot isnt giving out roles for level like its supposed to when a user levels up

#

can i get some help?

sage flint
merry violet
#

what is the problem?

next geyser
#

Please help <@&675070424748654593>

sage flint
# merry violet

Hey, make sure you have entered the correct payment details

merry violet
#

I've entered the correct details, and I have sufficient funds

untold arch
sage flint
merry violet