#support-en
1 messages · Page 135 of 1
hi admins I would like to ask why would someone get backlisted on your bot?
Probot doesn't play youtube music anymore ?
Unfortunately it does not
Spamming or trading credit for real life currency
Filtering someone out is not possible
Hello Support
If I subscribed for a membership, let's say gold, is it going to take 60$ from my credit card?
I want to pay monthly instead is it possible?
Oh sorry guys I just saw there is an option above the plans to select monthly/yearly
A friend recently added probot to their server and gave me a administrator role, but I can't see the server in my dashboard
What could be the problem?
Are you sure the role itself has the administrator permission?
Hey, I’ll check it
Okay, looks like it was changed to not have admin again, likely mistake
Once again you can’t seem to enter the dashboard 😔
The Probot has again problems with the dashboard, what low server that because that is totally overwhelmed:( is but misst
Hello, whenever I try to open a bot page, I get this page or it keeps loading for hours without the loading finishes, please I need help.
i cant log in in google (pro bot website) with my discord account
<@&675070424748654593>
<@&675070424748654593> ^ ^
This problem has been happening to me for a while and I do not know the reason or even the solution :\
No need to ping support role twice
i think the probot website is down
no its not i can access it now
but no one is helping us
Sorry Blacku
could you try again or maybe use another browser?
im helping you and pinging support multiple times will not help
I tried 4 browsers so far and the same problem I cannot access the bot page?
nah its not helping it load over 5 min
This is actually a cloutflare screen, not our website. At what point exactly or during what activity did it appear to you?
Just try to access bot Dashboard :))
That's what's happening to me too.
yea idk why it is so
try to clear your browser cookies, if it not help just wait for our fix
It shouldn't take long to resolve this problem
ok thanks
I have been waiting for the solution for more than two weeks now, can you please schedule the fix?
haha it doesnt helped
Well we have many fixes on the list and we are implementing them one by one. Over the past two weeks the site has had a few problems but most of the time it has been available
Well is there a specific date for fix this problem?
It worked for a short while and now it’s not working again. The dashboard has been loading a lot the last 2 weeks so this was expected i guess..
No, and in the picture you sent it says that we blocked access, but it is a Cloudflare screen and its operation is not dependent on us
It just shows me when I try to access the bot page, what is the solution???
All dashboard problems should be fixed in the next few days
It appears like this and when it works only it keeps loading and the page does not work
Sounds great thanks for the response
There is no solution for this on our side because, as I said, it is the screen of Cloudflare, which is the service that deals with the security of the site and its work is not dependent on us. It says there that you were rate limited, so it's possible that you tried to connect to the site too many times in short period of time, just wait a bit. Also if you are using any VPN then disable it
you're welcome
Well, thank you, and I apologize if I bothered you. :))
No need to apologize, it's my job to help you here. Wish you have grate day/evening 
Can I get that password please?
no
website down
Every time I log in, this happens, then I go to authorize again and does nothing.
Hi, is probot slow for anyone else?
probot website wont let me get in the dashboard
Its not just you
its me too
I literally just had a change of staff in my server (less then 5 minutes ago) and need to update an embed
I'm just doing a maintenance, but I need it to make staff permissions and other things like the warning log the roles log, it just not working I want to finish this maintenance ASAP but few days is a lot 
@here may i know the solution of this pls
Please fix your website
@near canopy Is the website down?
yea it is
Nope
Hey, does this problem still occur for you?
Hello, does this problem still occur?
Sort of. I got it to work on my pc, but it’s very very slow.
Hey, it should be fine now
Alright, it should be fixed in next few days
Hi, can you try now?
Hey, does this problem still occur?
As of right now, sort of
the load times vary but it eventually loads
The only thing that may be bothersome rather than problematic is that once you go to save any adjustments to an embed, the popup you would get that confirms the save will take a varying amount of time.
The same thing can be said when it comes to updating an embed.
sometimes I will get this weird/unusual error saying something went wrong, but the embed updates just fine
All of these problems are known to us and will be fixed soon
Hi, does this still occurs with you?
Please don't ping individuals for help, the person you pinged doesn't even speak English.
And no, website is not down
I logged in like 5 times and it isn’t letting me into the dashboard
Please ping me if somebody has a solution for this.
clear your cache and try again please
I’ll do it and if it doesn’t work I’ll let you know
I’m on phone but I think it’s not possible to clear my google cache in phone
Tried searching for it but can’t find it, I only found “delete cookies” and “clear history”
I can access the dashboard now but its loading pretty long for some things
this is normal ?
this dont stop
and all the page of the website do this
like infinite loading
<@&675070424748654593>
Same for us, and it is going to be very frequent, for me it's going to be hard to manage Probot, because it is very often too slowly and create any kind of problem
fix that it dont reply sometime and take too much time to respone
nah
and the staff dont work on it ?
I don't know i didn't see many changes in few weeks, sometimes it works sometimes don't
So I am getting raided is there a ip ban ?
Idk how to make like a welcome if someone joins
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.
every ban on discord is for ip
should be fixed soon
Its being buggy
Hi
Hi guys I need a small help I don’t remember how to change things in my probot profile, what was the commands to change bio and other stuff?
how much xp u get in probot lvling system
It's a random amount every 1-2 minutes.
It's the dashboard
ye but random like what amout 10-20 or 30-35
Is there a way for ProBot to send me a message or post in an admin-only channel when it deletes a message with my custom filter?
Unfortunately it is not possible
10-40
will be fixed soon
Okay.
yes it's been happening for a week now and i just wanna know if it will be fixed or should i create a new acc and all my stuff will be lost
probot infinite loading, it's normal?
Same problem
Same for me
same
It is like 2 days or so
same
Is this feature on the road map to be added?
having this too
Website is not loading for me either.
Website down
damn
And I’m also in the middle of a raid of people spamming links to other servers, and I cannot just make it to where it bans the member automatically
same
Damn
add links to automod manually for now
I can’t even load the website
I can’t change rules
same
discord server has automod settings
you can edit in your server settings
its in safety settings
I want to add more roles to my autorole but cant xd
same
I just got an error on the website if anyone knows how to fix
THe website is also slow
Is there a way to setup when an invite is sent that it just bans them?
It’s down as of right now
without having the bot probably not
Darn
fix this bot pls
Np I’m here for the same reason
Any update on when it will be back up?
I’ve never seen it go down
Hopefully soon
It’s a popular bot so it’s gotta be soon
yeah
@oblique geode fix the bot
Hehe haha
@native geyser fix the bot dio bastardo
Why is the dashboard not loading? Its been like this all day and now its just saying Gateway time-out anytime I try and connect
Yeah it’s down
i will delivery a italian pizza to the guy wich fix the bot in 4 years
I just can’t see why it’s been 3 days and not fixed yet tbh
Apparently
diocane
I just noticed it now but a lot of people have been complaining about it
buttana la madonna manco ti cagano i mod e admin e dev di sto bot, non hanno neanche annunciato
And they havent acknowledged it at all?
<@&675070424748654593>
I’m guessing they have but idk
What?
everyone send mention 1 time
Why? You already pinged them once
(Me about to do it but seemed like a bad idea)
yeah
@Support [English]
devs have been updated about the issue, apologies but there is no eta about the fix yet
ah
Ah
Ty 🤍
It’s time to rebuild
Do they know what's wrong with it?
Is it that I put Hebrew as the primary language on a server?
nope
i do not know about that part, i'm not in developer team
Ah
its a general issue
No, you can’t
Thanks for the answer
So is there not a autoban function?
no there is not
automatically by api, for breaking one of the rules but i can not see which one
no sorry
Darn
Hello
I have a stupid problem when I come to make a log for warning I can't find it in the website 
<@&675070424748654593>
Even me bro I don't know why 🥲
And I want to ask about the starboard
Hey, this type of logs is not available yet
What you want to know about this thing?
Oh but I see it in a lot of servers using it.? Is it another bit or smth?
What does it do
this is a feature that allows you to highlight messages. Every message that reach a certain amount of stars will be displayed on chosen channel. You can give stars to messages just by reacting to them with the star emoji ⭐️
OK thx for the help
It was probably not done through our bot, warn logs will be added but for now it is not available
You’re welcome 
If you know the time can you tell me bcs I think it's important to supervise admins activities
Unfortunately, I do not know exactly when it will be added, sorry
Yes, and this is the kind of logs that are not yet available
You can enable it but at the moment it does nothing
My pleasure 😇
And I thaugh I was stupid that I didn't find it 🫶
There are no stupid questions here, iam here to help you so feel free ask about anything 
greeting all
@native geyser I didn't do anything
@native geyser Will I get off the blacklist one day?
im assuming there iisn't a way to announce voice channel level ups in a text channel?
automatically like it does with text channel level up announcements
I'd like the bot to announce each time someone levels up for text channels or voice channels right now it's only announcing for text channel level ups
i need help
lol
<@&675070424748654593>
can we get in a voice chat that would work best for me
i just need help with the roles feature
yes
ok so im try to create the self assigned roles but with the reactions. I need people to react to an emoji and then get a role assigned based on what they pick
for me it will show the emoji when I add it but it wont let me associate a role with that emoji
yes but it isnt working
not working properly.. role does not appear
it just doesnt work i assigned the emoji to the role and when i react to it nothing happens
i added the emoji
is it because im a mod
yes
@cloud sky make sure the bot's roles is higher than other roles with proper permission in your server as well as making sure the roles set for self roles do not have any managing permission
move the ProBot✨ role higher in your server role list
@nocturne flax be following the channel's topic if you want to help others
ping after 5 min
well then I'll just leave it
may I see how have you set up the self role on the site? you may include the whole first part of it and just a small part of the selections
I do not offer voice support so unfortunately no
I may be able to help you better after a while since am not home
you may wait herr fo the meantime
ok ill try my best
i figured it out thanks
glad to know that
I've tried everything i know of so far, how to make all links blocked in 1 channel except for gifs. Right now it only shows up the tenor link but does not show the gif
No, but it doesnt show the gif
problem is still unsolved if someone does know the solution
you have to add main domains of gif links as whitelisted links, as you have with tenor
How many main domains are there? I thought its way too many to add it there
not sure how many in total but i guess you could whitelist the most common ones?
That sounds like there still could be gifs that some could not send right?
yes
you can, you just can not use credits to do so, for it temporarily being disabled
you didn't fix the problem yet ?
how much will take to fix it ?,
i dont think its disabled because of a problem, im not sure when it will be enabled again
okey
does role giving click work?
How to use Probot ?
and i able to change the name and photo of probot?
https://probot.io/dashboard to control the bot
https://probot.io/commands for commands list
only with premium tier 2
Help, im trying to add a thumbnail to my embed but even after selecting the file, it just doesn't say anything. It doesn't do anything. The only thing is i get is when i refresh the page: when i refresh the page, the text "Error, try again later" appears of like 0.5 seconds
not sure why this happens
adding thumbnail and images on my embeds always worked for me until now
and my wifi runs perfectly so it's wifi-related issues
im starting to get "Internal server error" now
Hi why cant i write \ on my server to se the name of the emoji. I tried to share a gif that was sent from one of the support team but i got warned from the bot not to use links but its a gif explaining
.
Hello, I have a problem with the bot giving me Black list for no reason, and I have been waiting for a response for a week
Hello my bot is saying it needs permissions but it has all possible ones! How do I fix this?
for leveling system, the line "users get random amount of xp each minute while chatting"
So what will the average be? For example: from 2 to 4?
<@&675070424748654593> hope u guys reply this soon ^^
<@&675070424748654593>, please respond, it's been hours
you may upload an image that is smaller than 1MB by now
it's a limitation from our media host and we can not do anything about it for now
dramex and rooka
you may not contact them by any mean for any reason
you should be able to get the emojis' full id format when sending like the gif attached bellow
https://i.imgur.com/I32H7cn.mp4
I can not see the reason why you are blacklisted so you may contact @crude estuary about it instead
can you make sure the permission it is asking is not for the bot itself? since the user executing certain commands (mostly moderation commands) also need certain permission to use said commands
the amount is around 20-40 xp every about 2 minutes for text when sending messages, and 10 xp every about 2 minutes for voice
thanks bro <3
oh wait @split needle
If I join a voice channel and then turn off my micro, will I get xp?
yes
oh.....
okay, thanks a lot
mà server không nhận support tiếng việt à bro @split needle
._.
#support-int
speaking english make my brain d
Hey /untimeout doesnt work in my server, when i do it it keeps the person muted
<@&675070424748654593>
I have the bot setup as admin with all the recommended privileges in my server, I have "Server Invite" logging turned on and pointing at my audit channel, but the logs aren't being recorded with the other logs like role additions/removals. The bot has "View audit log" both from the bot-invite that was created and from an additional role I grant the bot in the server.
<@&675070424748654593>
<@&675070424748654593>
I sent him a message a while ago and he didn't respond
the image is 425KB
425 KB = 0.425 MB
that's less than half
Is there a function in Probot that allows it to delete messages after it is posted for x amount of time?
Or is there a way to have the Probot auto clear messages in a channel on a specified schedule?
Is the dashboard down again? I can't add a welcome photo
The image I'm trying to add is this. It is only 2.6mb where it says the limit is 3mb
I am pinging based on rule number 7 listed in #573048353458356234
7 - If you got any inquiries or issues regarding ProBot, please consider mentioning the <@&675070424748654593> role only once, no more!
Following the last posted message in #status message, the bot should be functional
Side question, are Interns able to help?
Hi, whats the bot response?
Hello, server invites logs are not available yet
unfortunately not
Is there an ETA for when that tracking will begin?
limit is 1 mb
bot is functioning properly
Any news on the website? It is stuggling to save changes 😅
Ok thanks!
it says it works but the person is still unable to type in every channel
Does you mute him using /timorous or /mute?
yep i did
i tested it on my alt
did not in fact unmute my alt
(it has memeber perms so no administrator etc)
Why did it say 3 before when I was trying a 17mb upload?
Thank you
Which command did you use to mute?
wondering if I can remove #id as an alias for /rank?
We noticed that you are a premium user, for faster response go to #premium-support
still need help
#support-ar and do not ping mods for help
May I get invite to your server via DMs?
Unfortunately not, default aliases can’t be deleted
Does Premium tier 2 bot allow for the premium bot to work in more than 1 server?
No
Could you elaborate more a bit?
Is there any option for that currently or you just have to pay the fee per each server you want to have the premium bot in?
Unfortunately not, the only option is one subscription per server
There is currently 1 feature from Probot that requires tier 2 to have that I am thinking of getting it for, however, I would want it in at least 3 servers.
alright. I definitely would want it for 2 servers for testing purposes I have a separate server to test/play around in before putting something on the actual server. That just doesn't seem worth $120 a year, sorry
Yes, role tags show color by default but unfortunately it doesn't work on phones, only on PC
this is Discord mobile app problem itself so we cant do anything about that
Ok thx so they work if i login on the pc. Thx for the great support
My pleasure 😇
Is the discord support team aware of this if may ask?
I don’t know

<@&675070424748654593> I am trying to make a reaction role menu but when i select the embed the message wont show up
Anyone know how to do this command?
Hi, how do i make it so if someone can only have 1 reaction to a message
Hey, set this slider to 1
awesome ty
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
You’re welcome
Hi, delete previous messages from the channel and send them again
do i have to re make the reaction messages once i delete them?
No idea where to find the self assign able thing 😭
Nope, just delete the message from the channel and re send it from the dashboard
I've found it now thank you 👍
No problem
Hi, i have quick question. Im trying to select a spesific text channel for only bot commands and whenever someones tries to use a bot command except that channel their message is gonna be deleted. Is there a option or command for this?
How does the levelling system work?
How do I set up a message with react roles that unlocks parts of discord.
We noticed that you are a premium user, for faster response go to #premium-support
Does Probot block/sanitize all role pings in the starboard module either in embed or message or both? And does it allow mentioning the author without pinging them? If you could ping me when responses I would appreciate it!
Hi, can the probot's leveling feature can be reset?
!rr
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Sure, Use /reset command
You can find this option with the command settings that you want
Thanks, I forgot the everyone tag 👍
please use only one support channel -> #support-ar
yes, use only one of those support channels, you've already asked your question in #support-ar
dosent matter ik english so i can ask in english
congratulations on that, now please stick to only one support channel instead of asking your questions pretty much everywhere
Is there a way to lock the whole server at once?
Can someone help me?
This BOT Subscribe Premium Tier 2 have
Customizable Bot Name,Avatar,status?
<@&675070424748654593>
yes
ask your question right way please
?
Dashboard cannot be set?
i follow the tips in description of channel 🤭
What do you mean by that?
ok
i thought you need some help or smth
Customizable robot functions
You can find all Premium bot features HERE
ok, thanks
no problem
Hello, I need help with Probot pls
the BOT can set description?
Only status, like this
Hi, how may i help you?
can't set description?
What do you mean by "description"?
this
No, it cannot by changed
so my Customizable Bot about me is
"YOUR BOT, YOUR RULES!...."?
No, tier 2 bots dont have any about me
ok, i got it, thank you
yw
Hi. To start I wanted to say that I don't speak English. I use Google Translate to write, so if there are any problems, I apologize
I have a discord server on which I put ProBot. I activated the level system on it. And to make a long story short, a member of the server left, but he remains in the level ranking when I do /top. I searched everywhere how to remove him from the ranking and remove his levels, but I couldn't find
and I would really like him to no longer be in the rankings since he left
I configured the bot for ant raid but the spam functions and links to other servers don't work
I even put punishments in place but they don't work
you can remove him using the </reset:1025842907447574598> command, and in the target field put his ID, like on example below
Did you test it on yourself or some user?
Yes, I copied the link from another discord and sent it
okay, thank you very much! I'll try that, thanks for your help!
'cause you're the server owner. Every person with administrator permissions bypass automod
My pleasure!
I understood
so like
For it to work I have to remove the administrator
I will take the test
Is there an upper limit for Tier 2 bot Auto Responder settings?
there are no limits for the auto responder in general
even in public bot it is fully unlimited
ok
the only thing in the auto responder that is only available in premium is the invites variable
thanks👍
Thanks
it worked out
the bot understood it as if I wanted to raid
thank you for real
exactly how I wanted
thank you
What
What's with the Dashboard? It's not working for me
probot down again lmao
We noticed that you are a premium user, for faster response go to #premium-support
Does Probot have a log feature
go to https://probot.io/dashboard, select your server on the left, go to logs module and setup the ones you want to use
Thank you
Unfortunately you can't unblacklist yourself
I'll contact the developers about this issue 😅
It's been loading for half an hour
It functioned. Thanks you!!!!
aaah so it's not just me..
That is a known problem with Probot. The slow website is definitely my least favorite feature of the bot
Has the credit payment maintenance ended?
#credit not working
hello
عرب
Hi, I was about to send the same thing lol, does someone knows why is it lagging?
Just joined this server and was about to post the same thing xD the dashboard never works for me regardless of day or time, it just loads forever and wanted to see if anyone knew anything
we know the site is currently having some issues and we have sent the issues to the developers and they will resolve it as soon as possible.
The website isnt completely loading either
I have reported this issue to the developers and they are working on resolving it please be patient and we apologize for any delay.
ok thx i wont drop the n word
heya, is it an issue everyone is facing? i dont see anything about it in status
you have 4 days
devs are working on it, apologies
when will he recover?
no eta yet
Why is the ProBot Dashboard always so SLOW/Not loading at all, it's a punch in my face each time I try to login.

general issue, being worked on, apologies
guys I can't take the daily one . what is the problem ??
please use only one support channel -> #support-ar
ok 🥲
general issue, will be fixed asap
Its pretty long tbh :(
But yeah I hope it will be fixec soon
Cuz I really need to configure smth on ProBot
Having the same problem as @lunar mist and I think it's messing with everyone's roles even when it's not supposed to. ;^;' 😭😭
Sorry for the ping. ;^;'
It's okay ^^
Why doesn't it block the login with an apology message until it is resolved?
Such a great question
because the devs dont need to waste their time making that when they could be fixing it
i am chill?
I mean in general when a problem occurs
I tried 5 times with 5 different browsers and I had to install new browsers just because I thought it was me
this is the cause
i dont think it would be possible to make a system that can detect if the website/bot is having issues then make a message on the site
its a general issue, please do not keep the channel busy so new users can see the message and do not repeat the same question
so please use #chat-en for further discussion
okay
thank you
Hi Ruru, I'd like to know the requirements for joining your server's "support" team. How do I go about it? I'm French, so it might be useful to help French people in difficulty?
hey, dm @tender obsidian please
Thank you
you're welcome
Ouai
T'es français ?
It's english only*
That's great
Monsieur wayzox
It will great to have you @lunar mist as a support-fr man
Ok ru . But do you know when the issue will be solved ?
i do not know no
Sad
For some reason my page won't load. My internet connection is fine, I have restarted the page, created a new one, launched the page from other browsers. Nothing helps, tell me what to do?
general issue, will be fixed asap
Hello, I have a technical problem with the "proBot" bot, it doesn't let me log in at all to enter the server pane
^
ok , thx
ok, Thank you.
Poor ruru , you have to answer the same thing to all new complainers . Force to you bro
appreciated but please do not use this channel for anything other than its purpose
💪
sorry if this is a known issue, i tried to search and don't see this question asked recently, but my reaction roles aren't giving the roles suddenly. i have refreshed the dash, taken away and given perms back to probot, and have redone the embed.
when did this issue start happening?
also before this started happening was it working fine or?
it was working fine for two weeks and started not working a couple days ago, it seems, per the bot log.
we have a second embed made at the same time that still works
are you able to re-do the embed?
not with the site down/slow
please try when the website issue is fixed and let us know
okie dokie 🫡
unable to connect
.
ok, will wait green 🙂 in announcement
its like lost authorization to access my discord and required it again to and lost connection, timed out
but on server working normally
wanted log in set up some automations
will be fixed as soon as possible, i apologize for the inconvenience
its on our end
Great to hear
ok, gl then, don't push
Same problem with me. ;^;' It seems to also be putting and taking off roles of others, without there even being a thing to do that for. ;^;'
this about settings like you explain
I had switched off autoroles
levels etc, don't need
use other features
because game server
like wlecome msg 🙂
/clear :0
my bad
Hello i was wondering why i am not able to log into the dashboard, it wont sign me in after i push authorize
it brings me to a page to sign in just loads for forever then times out after doing so.
ah i see
thank you! decided i wanted to try out the bot for the first time since ive been using dyno for 4 years now. Heard Probot was good. wanted to make sure before i choose dyno over it without giving it a chance
there is no information on that regard yet
Thank you to everyone who works on ProBot. I'm sure you get complaints constantly, but you also deserve gratitude. We appreciate your effort and all you do.
appreciated <3
dashboard stack here
aweee $#!+, here we go again……
Is there an issue logging in?
dashboard doesnt load
Well I was coming here to see why I couldn't get the bot readded to a server but that questions been answered
Hello why I can’t join my dashboard !?
It’s taking them a while
Oh I do, I’m just gonna use a different bot, I appreciate the support 🫶🏻
Your support team is way better than lost
Most*
please give an announcement before you do, i misconfigured some settings
szar a bot
👍
can someone dm me when dashboard is back up and running 🙂
Same
Nice bio @quiet escarp I like it
Thx
👍🏻
Guys Probot keeps deleting when someone sends a gif
Are you on a 7 minute repeat?
Cuz no one answered
It's been 7 minutes ...
So
That's not reasonable. Also, looking at the channel description the first thing it says is "Don't repeat your question."
Same
You should prob make an announcement
I can't
Dang
The CD for transfer of credits is 1month for new accounts?
@nocturne flax
@turbid wadi
What’s wrong with the pro bot
Oh
@lime torrent Hi, are you still facing the same issue?
What's the problem?
When someone sends link or gifs in my server pro bot deletes it
Hey I was wondering if someone can help and tell me how to set up a reaction role?
<@&675070424748654593>
Give me a screenshot of your automod settings
I can’t access the website
It’s show like this
Try again later
!rr
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Ok
When I go to the website it just keeps loading
It doesn't show me anything
The website dashboard seems to be loading forever too.
Not sure if it's just me or something else.
wtf man this bot always down now website also not working
the dashboard doesn't work for all?
ye it keep loading
did anyone say anything about it?
idk staff are too lazy to do anything
I think it's a load on the servers
.
<@&675070424748654593>
did u find solution?
ill do that np
This thing taking forever
i just installed the bot yesterday and there we go we have a problem
i wanted to copy my settings from that bot to change it finally
guess they found out lmao
Why have I been blacklisted?
<@&675070424748654593>
It's stuck permanently in Loading, and i really need to finish spins for a server i'm in.
I'm sure it's been communicated that the devs are fixing the issue!
- Please be patient, all the pinging won't speed up the work, but rather have the opposite effect...
- And please stick to the rules of not pinging anyone from the team individually, but rather the support role and then only pinging them once
Thank you for your participation
Hello, I can't connect to the PRO Bot dashboard; when I try to access the website, it initiates an endless loading loop, and I can't figure out how to resolve it. Can you help me with this issue?
<@&675070424748654593>
I have black lest why?
please use only one support channel -> #support-ar
Im having the same issue
what
why?
@unique hill
because you have already been asking there and people have been answering you
his don't say
you are a big support
his have big support but don't say anything
you were already told what to do, please do not keep multiple support channels busy for you have already gotten an answer for what you've asked
Hey Ruru, any updates about what we have discussed in DMs?
Have you managed to fix it in any way?
not yet sorry
devs are checking it
Okay, can you update me about anything related to it? Appreciate it :))
P.S : there was a guy in #chat-int swearing in Kurdish -_-
alrighty
Are you going to punish that guy
? i just replied to his message
Edit: here we go he's insulting me 
Hello, I can't join the Probot on the site, it just shows me infinite loading, /user fetch request is just remains in pending status
Actually just right now it returned me 504 with something about Cloudflare
Ah, so am not the only one
Yeah I see already
Same I have been trying all night to load it but nothing
I have the same problem...
ok thanks 🫡
do you know when they will resolve it?
Should be fixed as soon as possible
hmm I hope so
Same
Yes it is down
are u online right now?
Can someone help me
my server was raided and I managed to do something
but the bot had no reaction to anything
I managed to stop the raid but the bot didn't react and didn't even remove the bot
Pls help me
public bot does not have anti raid feature
but I turned on spam
and other things
no thanks
the bot worked
but they assigned ownership to the person
Is there a way to make the bot react to administrators?
Bruh fr again?
Is this price paid for 1 year or 5 USD per month?
ok, because it says 5 yuan per month here🤔
Oh, I thought it was a 1-year contract, monthly payment
thanks
how can i acces it back??
i was just making an invite banner
and have no vpn whatsoever
is there a way to acces the bot again?
We noticed that you are a premium user, for faster response go to #premium-support
leave the website rn...
or else you might get banned too
for absolutely no reason
it was loading for me aswell then it opened and 30 seconds after i was banned
you are spamming maybe just wait
you are not blocked for long
cannot help you really i am not an staff member
how long?
maybe try the support channels
maybe 30s maybe 1 min
depends
u can customize it as owners
so i have no clue
Why...Then where will my 60 yuan go?
https://ptb.discord.com/channels/224308865427046402/1004836965276987443 try this channel Yumi
nah already like 10 mins passed since it happened and i am still banned
idk then just wait it will work again
ok thanks
i did nothing....
The bot is so delayed and laggy
hello. i cant seem to get onto the website for probot. ist just wont load. my friends have the same issue too. is the website down or something?
oh
nvm
it just worked
they where having issues earlie r
may still be a little laggy
dont visit the website or yall are gonna get banned like me
its always laggy for me
before you couldnt access the website at all
yes
but now it loaded it
but since the beginning it takes alot of time for the bot to save settings
about 30 seconds until its saved. with every single step.
probot getting ddosed or what?
or why so laggy?
does the bot even work?
because the commands dont work for me
im having trouble with the level system
for me everything works just fine. tho its a little bit delayed.
Won't give anyone roles, or send the text in the rank channel i setup.
what are probot devs doing as a profession?
<@&675070424748654593> Id like to report that probots performance is doing horrible. The website is barlely functioning, and rn the level system wont work for my server. I double checked all perms etc but nothing.
the support dont care u dont need to ping them
hmmm
the issue is related to cloudflare, we're trying to keep things on our side stable though
For how long more will it be down? I was thinking to fix the bot perfectly for this weekend have to wait for the next weekend instead i guess
depends on cloudflare, cant say how long it'll take
It is not putting the role for whenever someone clicks or taps on it, even though the bot is above all the roles?
I promised my server a Christmas update by tomorrow 😭
Hey, the reason is already there
when i wanna use the setxp command the bot didnt respond : why ?
Hello, does bot have all necesary permissions? If so you can try to remake the self roles
hello, could you show me how exacly you provided that command?
Oh ok. But yes, it does. It allows all the other roles to be put on there, but not thay specific role. ;w;'
`/setxp @user text 12000
like here :
Looks fine, can you try again? If it still not work, try to use aliases instead of slash command
ok thank you 🙂
Should be fixed now
it work, thank you 😄
No problem 
I've tried to recreate the role, and it is still not working. I made sure that everything was correct on what to do, but it still does not allow others to get that role, even though it is allowed to give that role to others, after pushing the button?
may i get invite to your server via DM?
Whenever I try to upload an image it says error
Whats the size of the image?
1920 x 727
1MB is max that you can upload
Oh damn
Do you know how to get the size lower?
You can search for image compressors on google, this should help
Thank you
Holy shit
... What the hell
The bot is not working
Ohh
I'm not able to update my embeded roles message
i cant use /play for some reason
<@&675070424748654593> My automod isnt working
does probot not support music feature anymore?
I think they are sleeping
Thats why there not responding
people have their own lives
Can you elaborate what exactly is not working?
Hi, any errors appear when you trying to edit?
Hey, you can't
Hello, the reason this command doesn't work is because we removed the music from our bot almost a year ago
I’m trying to set up reaction roles through embeds and whenever I set one up a different one disappears then I fix the one that disappears a different one will disappear
really odd, could you record a short video showing this problem?
Let me know if this helps
Looks fine for me, after you saved changes each messaged had the buttons
At the end for the ping roles it gives it the buttons for a different reaction role
and then that reaction role the the buttons were originally on disappears
may i get invite to your server via DMs?
Yeah
Depends on the reason of the blacklist
What does it mean by this?
"Too many requests from this IP, please try again later"
We noticed that you are a premium user, for faster response go to #premium-support
@sage flint Yea there is a error cod
PrismaClientKnownRequestError:
Invalid database.messageBuilder.update() invocation in
/home/bot/assets/embed.ts:233:41
230 })
231 .then(async (newMsg) => {
232 if (payload.embed.reactions) {
→ 233 await database.messageBuilder.update(
An operation failed because it depends on one or more records that were required but not found. Record to update not found.
@sage flint
I was blacklisted for buying them I won't buy them again can I be whitelisted
Why does the website get so delayed when bringing up emoji list?
this could be because of the bot was not able to find the message that it posted, likely after the previous long outage
you can send a new message instead and there's no other way
blacklisted for trading will not be removed
could be overloading, or just we did not expecting it to be used more than usual to do more optimization
api overload. try again after a while may resolve it
Ig but it happens nearly every time
then more likely it is the second thing
For what it will be
Already did that 🙂
We noticed that you are a premium user, for faster response go to #premium-support
only false blacklist will get removed which we will always know when users reach out to us
from which feature do you getting it from?
it was from Self-assignable roles whilst during emojis
weird that I don't seem to get any issue with it
just tried just now
I want to know why I was blacklisted
reason unidentified. likely auto blacklist by api
you can contact @crude estuary in dms and wait for an answer
Ok
Can somebody help me fix probot please?
what's your problem?
If I add the category for starboard, will it affect all the channels in it? or do i have to add every channel individually?
hey, i already have Use Application Commands on for every role in my server but people are still unable to use Probot slash commants like /colors or /color
only people with administrative powers like admins and owners are able to use the COLORS module, however regular members can't
I have mentions on, so I'd appreciate it if I was pinged if I get an answer
much thanks!!
Hey, yes it will affect all the channels in it
Hi, make sure the command is not blocked for users in the server settings. To check this go to server settings
Integrations
ProBot
/colors
So I have practically every permission for the server I'm on besides Administrator, View Audit Log, and View Server Insights, yet I am not able to see the server in my dashboard at all
Administrator permissions are required
!level
Leveling System Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.
Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Probot offline??
We noticed that you are a premium user, for faster response go to #premium-support
my auto level wont give roles correctly
ye[
Thanks
follow the channel topic
Nope, its online
i meant no
Ok.
it says online in my server
Well mine is offline
its been very laggy tho
Please open a ticket on #premium-support i'll help you
wdym
bruh
anyways probot isnt giving out roles for level like its supposed to when a user levels up
can i get some help?
@untold arch
Please help <@&675070424748654593>
Hey, make sure you have entered the correct payment details
I've entered the correct details, and I have sufficient funds
Make sure that ProBot is the higher role and make sure that it has All necessary permissions to manage roles
What payment method did you try to use?
mastercard

