#support-en
1 messages · Page 134 of 1
yes, try again later
General blacklist problem, will be resolved soon
ok tanks
I have a problem accessing the website

Oh ok
Can anyone help please
Yeah I'm having the same issue! It's not allowing me to manage any of my servers I am trying to work on.
Website is down try again later
Try again later, at the moment our API is not available to generate profile card
is there any estimated time for the dashboard to be back online, or is it more of a "wait and see" type deal at the moment?
um yes
we'll see
I reported it, so I hopefully it will be resolved as soon as possible.
okay, ty!
np
is back guys
yippeeeee

having that bug or smth
If i want to get my dail reward the website close again what can i do?
lol i love that the site goes down the one day i decide to actually implement it 😦 any ETA on when it'll come back up?
Its already fixed
Hello, I don't get you, could you elaborate a bit?
Hey, can you try now? If it still not working, change your rank background here
thank you!
No problem 
probot is not work
!!..
Having the same issue
its seems we have to wait for a few minutes or so
Ok thanks a lot
because the server just started again like 5-10 minute or so, and it still trying to process the people that is entering / doing handshake with the server
you are welcome
Hey, if the issue repeat it self try to open from chrome incognito
it seems this issue was solved by using this method for now, till the site function 100% again
now working
Hello I would like to know how to set roles when a member joins the Discord
if you want them to get assigned an automatic role, just head to the website then go to autorole
!auto-role
Auto Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Roles module and begin adding roles.
3 - Finally, add a role that does not have administrative privileges.
Keep in mind: In order for the bot to assign that role to a newly joined member, it must be higher up in the role hierarchy in the role settings. Also, if you have the discord-welcome-screen enabled, users must accept it before they can receive the role.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
thanks
Read the channel topic before helping others
No problem mate, didn't know someone was here,
no worries
Should work now
Can somebody help me <@&675070424748654593>
Imma go sleep but before that ill just write my whole problem out, basically my probots voice chat levels are broken for the whole server, nobody can get vc levels I want to know how I can fix this issue, (the number is stuck on 1 number and wont go up this has been happening for months the owners said) (im an admin in the server and its my job to fix bots etc but idk about this one)
does someone knows what's wrong with the docs?
<@&675070424748654593>
it is working pretty fine for me
have you or any staff in your server made any change to the bot's permissions? if so, make sure to allow the bot to see, join and send messages into the voice channels so that it can calculate voice level for members
I will inform developers about it
can you provide more information about it?
/reset type: target:@everyone
I can check, the bot has administrator and its high up on the roles list
<@&675070424748654593>
I need help with the Bot. We got him on our Server, but our User cant use the /roll funktion. Just the Admins. Are we doing something wrong?
You could add the role in the whitelist in the roles enabled section in the dashboard
I wanted to ask if we can put it on PROBOT PRIME on our server
i treid, but it dosen't work
unfortunally they cant Use the Bot at all....
I cant add the bot on my server,the site saying 404
Can someone explain me what the fukc is wrong with probot?
We noticed that you are a premium user, for faster response go to #premium-support
When I sign in it says it needs to be configured first with my server while it's been in my server for over a year, I'm this close to throwing out this shtty fukcing bot haha
#credit @fr2
Why
Why I can not sign in using discord?
same
Add it via this link
Hey, try on another browser, buy anyways it is a known issue and should be fixed soon
try now
What exact link are you trying to go to?
im trying to add a role probot commands as a mod role but even though i added the role as a mod role in probot the mod role cannot see the commands for probot
is it possible to do this without making the role a admin?
Hello
Hello, yes. Just grant them "Use Application Commands" permissions, also check if ProBot's commands are not locked only for admins in your server Integrations settings
I need help
will check this out thank you
Hi, how may i help you?
this doesn#t help. Got the same issue with the /roll funktion
you're welcome
I got blacklisted and i hadn't any illegal transaction
Users can't see the /roll command at all, or they can, but the bot displays an access denied message?
General blacklist problem, will be resolved soon
they can't see it at all
That means im not the only user who got blacklisted?
Now it's working
||Is this ok to ask? what is your banner, btw?||
So that command is probably locked for users in the server integrations setting, because this is the only way that you can hide the command
It should be set to green tick like on the picture below
it is!
Its from Billie Eilish NDA music video
may i get invite to your server via DMs?
oh, OK just to know 😄

@split needle
one moent pls
sure
Alright thanks
I want to invite it to my server, but it won't even let me log in, the same for example when I want to change something
Are you supposed to be able to have multiple starboards working at the same time? Meaning have one for x,y,z channels and another for a,b,c channels each posting the starboard message to a different channel based on which channel the starred message is in?
Hi help me a setup bot
Hey I just renewed my premium and ProBot invited some default un-subscription bot into my server and if I kick it, my premium bot can't function and keeps saying there's already another bot in the server
We noticed that you are a premium user, for faster response go to #premium-support
I was on the dashboard making an embed and it crashed or something but I was redirected to this site
Does anyone know how to fix?
What can I do with just my Phone?
You can do almost anything
Screenshot please
Yes, you just need to set different channels for them and restrict which channels they should operate on using the enabled channels function
hey, what exactly do you need help with?
You can also read our documentation to learn more about how to setup ProBot
Hey, kick your premium bot and public one if you kept it and then re-invite only premium bot using the /vip move command in here. To use this command you need your premium bot number, you can find it in the name of your bot's role. It is between 3 and 4 digits ex. "premium123"
try now
Ty, wound up fixing the issue already
We noticed that you are a premium user, for faster response go to #premium-support
Glad to hear that 
I think it might be bugged then. I had it set up with different channels both in the enabled channels field and the channel to post the starboard message to and only the one that is in first position in the starboard module works when there is more than one.
I checked the first position hypothesis by changing which was in first position by copy 1st/delete it/ paste it on create new board so that it wasn't in first position and below the one that wasn't working before with it in 1st position. The one that wasn't working then works but the one that was in first position and now in lower position doesn't work any longer.
i have a question in assiagn role i clicked it i did emble but what does it mean add message
Do you know about how long it takes for bugs like these to be resolved? And does a fix like this make the #changelog posts so that know when it is fixed?
I did it a less than desirable way by just having one starboard for whole server rather than having public and private role based channels have their own starboard. So it shows no access to those who don't have the role for the private ones sadly.
Guys i have a problem
So i am on a discord server
I wonder why i get so much less points then the others
I looked at the statbot and it says in the last 30 day i had the 8th most hours on the server in voice chat but in the probot point system i have only the 11th most points in the last 30 days
if all required permissions are granted then it should work without issue
can you check with more user from your server?
I think it's not a bug but rather a function limitation. I guess it will work the best with more than 1 reaction per startboard assigned, which however, requires premium
after creating an embed message, you will then send it first before assigning the role menu to it
well our bot does not count xp on total time spent but rather on a cooldown
there's a high chance that you left the voice channela at the moment before the cooldown to grant xp ends
Sorry, this doesn't really make sense to me. To have a multiple starboards that don't overlap in channels it looks at for reactions or posts to once required reaction total reached requires both premium bot with each starboard having a different emoji for the reaction?
kinda like that yea
as it behaves the same for similar feature: auto responder, which it will no longer trigger responses from later auto responders if they have the same trigger words/phrases
Thanks
That makes sense for the auto responder that having the same trigger words/phrases it is going to use the one it gets to first in the list.
So is the starboard feature looking for the reaction emoji first and as long as it then has true in the other rules bot posts the starboard embed. If fails one of the other rules it just ignores and doesn't check the other starboards with same emoji to see if true for them?
Also, does your premium bot require linking an outside discord profile? Will I need to set back up the dashboard again or will it transfer over to the premium bot?
the trigger checking progress of the bot is as you said, so when the first only trigger fails, it will entirely ignore the others
and premiums, although says your own new bot, still being our bot. therefore you don't need to bind it to a new account. and all settings are being saved to the server instead of bot, so you will just add and continue using with further configurations as you wish
you might want to make sure to check the required premium tier before purchasing
Thanks!
I will think on it and see how it goes first for a bit. Was wanting the same reaction regardless of channel requirements so only one reaction for members to remember for the feature server wide. I personally don't like the look of seeing No access on them or having discord pop up for no access when click the hyperlinks.
If decide to get the premium bot I don't need to link say a Patreon account or something similar to discord do I?
Hello My account was Disable and I still don't understand why. Is it possible for me to recover it?
when subscribing to premium, you'll need to fill out some requested informations for payment, but no external account linkage is needed if you don't need to (in this case is paypal at most)
we can not help with discord's matters. consider contacting them on https://dis.gd/support
hello i have a question
in embed massage
i put the id of emojj and still not show
can i have why and if i can fix it?
How to add self roles I’m a noob 💀
It's not pinging the role just the numbers pop up with the greater than and less than symbols with it so what am I doing wrong?
Thanks! I won't go the paypal route then. I don't like linking anything to my discord profile. LOL
Has anyone suggested making it so the bot continues checking the other starboards for true rather than stopping at the first one if a rule returns false? Even if it is behind premium pay wall the ability to have one emoji required server wide for all starboards would be great.
Or suggested updating the dashboard and/or docs site to say multiple starboards needs different emoji per each to work which requires premium bot?
i'm new to this whole bot thing, how do i get the bot to automatic give someone a role when they join server
Will the message of voice level come soon ?
you don't really need to link/bind anything to your discord account, none of them are needed
there have yet to be anyone suggesting about it, but I think you can still do so though being more like a limitation in development
to get the bot to send a custom emoji, the full format is needed, for example !a_smile to get the bot to send 
the id numbers are not message id, so you will need to make sure getting the right one
go to https://probot.io/dashboard, select your server on the left side, go to embed messages module to first create and send a message to add self roles on, then go to self-assignable roles module to continue setting up the feature on the sent message with the bot
for roles mentioning, the correct format is <@&id>
also the bot will not make any notification to whoever having the role by now
go to https://probot.io/dashboard, select your server on the left, go to auto roles and add the roles you want from there
make sure to have the ProBot✨ role higher than the roles you want to add
it will be when we know how to resolve the existing limitation regarding it. by now, no estimated time is announced
We noticed that you are a premium user, for faster response go to #premium-support
Thank youuu!
How do I make that whenever anyone joins the server they automatically get a role immediately
I know there is a bot can do it , but I like ProBot more ,I hope we can use that function soon ~ty
wait i have to get id of message?
how can i get the num?
idont understund the second num
can explain?
to add custom emojis on embeds
- go to your discord servers chat
- if you're on mobile discord use the emoji you want to add use on embed in between `` symbols https://imgur.com/F2ckAUV
if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W - copy the sent message and paste it on dashboard with the message that you want
Auto Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Roles module and begin adding roles.
3 - Finally, add a role that does not have administrative privileges.
Keep in mind: In order for the bot to assign that role to a newly joined member, it must be higher up in the role hierarchy in the role settings. Also, if you have the discord-welcome-screen enabled, users must accept it before they can receive the role.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
thx
Glad I could assist!
🤔
I need some help 🥺
I want to create a reactionrole but it always says I haven´t got any embed´s, but I definetly got at least 10
I can't get daily
you have to send those embeds
as it says, the captcha you've done is wrong, do it again please
I was try again, but still this message
then i believe you're making a mistake in your captcha
what happen
with what?
when i was credits transaction to someone, next day appear this message
this is from daily and doesnt really have anything to do with credit transfer
you just need to put in the right captcha
Why is the bot so slow?
We noticed that you are a premium user, for faster response go to #premium-support
I already have sent the embed message in the channel where it should go, but I doesn’t show in the reactionroles that I have got embed messages
Hi everyone. Q
I have a levelling system set up on my Probot.
Let's say Level 1, 2, etc.
I have a member who was Level 2. Left the server and came back. His rank seems to b e level 2 but oddly... Probot is not promoting him to Level 2.
Bug? Issue? Normal? Thanks in advance.
Are applies open???
How to i make Texts with the background
Like i make the message but it stands like probot send it
difficulté pour envoyer des messages en embled et trop long en réaction ça bugg
Difficulty to send messages in embled and too long in reaction it bugs
Why don't they answer me, I'm one of the members, I speak French and I make the effort to do the translation, it's not normal that we have no answer, especially I don't know which show to go to,
<@&675070424748654593> ^^
What is the reason for this or how to solve it?
How can I remove color sets from the bot?
Hi there, you can disable the "Colors" module so your users will be unable to use any of the color module commands. Additonally, you can remove the colored roles that ProBot has created after you disable the module.
but it doesnt remove the color sets in the settings, they just reappear regardless
What settings?
That's fine, as long as you disabled the module and removed the roles you needed to remove you will be fine.
Hi there, try going to that page that you were looking for again. That error usually occurs once you have refreshed the page and going back to the page will resolve the issue.
How I make a spin system
Nvm
There is one specific embed where the reaction roles are not working. All others work and it seems to have randomly stopped working
i am seeing this even though I have already set up the server and have made several reaction role messages
I''m getting the same issue litterally came just to say this lol
same XD
maybe the sites just down lol too many people using
<@&675070424748654593>
doing a full refresh might help, ctrl + f5
fixed it for me ^^
I think they just fixed it because i was doing the same thing and it wasnt working and then it started again
👍
Hello I'm still having my issue
thats called a embed, its not available by discord itself for normal users to use
I do not know what to do
Hi, are you still experiencing this problem?
Hello, we're glad you want to help but please follow the channel rules
Hey, try to re send the embed message
No
@primal viper @hasty nimbus hey guys, are you still experiencing this problem?
Soon
hi i need help the bot is not responding in my server
<@&675070424748654593>
nevermind it works now
Will this resend the original message or send a new message in the same channel? I want to avoid sending a new message if possible
feature removed
How To Play A Sound?
feature removed
Probot Now Not Working 😭
we have removed that feature more than 10 months ago
Okay, No I Can't Play Pro bot
because the feature has been removed. there's no way you can use a removed feature
we have entirely removed the feature 😐
I would tell if it's still available on any subscription tier
Ok
Guys, is it normal that it only shows random numbers?
very normal if your app have not cached their datas
i need invite probot
https://probot.io/invite
currently you can not add probot to your server due to what mentioned in #status
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
we've got flagged as spam
Any wat of resolving this?
@Status Updates
We are aware of the issue and are actively working with Discord to resolve the anti-spam flag on our bot. Thank you for your patience.
why the owner of probot goes to dyno onwer?
we have not transferred bot ownership to anyone, only the server ownership
is the talk of that dyno owner bougt probot and he will remove the probot credits True?
no one confirmed that, do not trust any other source of information other than #announcements
as said, only trust informations from our #announcements channel about any news
Why does the bot remove the confirmation
We noticed that you are a premium user, for faster response go to #premium-support
Oh my god
What does anti-flag mean
The bot was flagged by Discord for exceeding some limits
who is the server ownership now?
Ok but the bot gets back verified
Will it get verified like before?
For example, sending too many messages in a short period of time or doing other things in a very short period of time
Yes it will
Okay thanks
@sage flint
is this problem happend before to probot?
I think no
It's simply a matter of contacting discord because the verification was most likely removed automatically by some system
Nope
You can talk to Mr.Ra3d because he knows everything
Ok thanks for the answer 
what happened to probot is someone bought the bot ?
if there's no official announcement from us, it's not true. do not trust in any other source of information not being from us for any probot related news
They might make a bot called ProDynoBot
stop spreading false informations
real
then why does dyno bot owner is the ownership of this probot server ?
It's just for fun
lol ?
server ownership being transferred does not mean bot ownership being transferred
I'm not with you
we would like you to not making any more joke like this in the future. it is not fun and can possibility cause more trouble to us
yeah i know that, but always everything getting destroyed in probot its like the bot got sold and the commands not working, but its not a problem thanks
I will definitely say this word for the last time
We noticed that you are a premium user, for faster response go to #premium-support
is there possibly any ETA? Thanks for your efforts!
no as it requires contacting discord which we can not tell how fast it could take
I see, hope it can get solved quickly
You can ask questions through Discord developers
this is not my job as only bot owner can do that
Yes, only they can
Hey. My server was flagged for suspicious dm. It is related to this ? #status message
no
your server is not related by any mean to our bot. you can contact discord support for more information
I don't use the anti spam from probot but my automod was triggered
Hmmm weird that you have a issue with your anti spam and I get a flag from the automod
it's discord's anti spam, not ours actually
there's nothing being over. just our bot being marked as spam by discord's anti spam system
Ah okay that's why it triggered the automod
So it’s not sold to dyno or Wtv these kids say right?
no
we have not made any announcement regarding that
Appreciate you!
What happened to ProBot?
What do I do
the way that Dyno and ProBot are down
think discord is having issues
we both are not related
we're not down, rather being marked as spam by discord
ok
some buttons shows for me white only with no text
like cancel invite and smth like that
@stone cloudverifed
Probot is back 
🙂
<@&675070424748654593> ^
No
<@&675070424748654593>
we know
Bot can't delete messages that were sent more than 14 days ago
im having an issue. cloudflare is telling me it cant connect to the host and "Web server is returning an unknown error Error code 520" is the bot down and #status just doesnt show that yet?
Now every time I try to open the bot page, it keeps downloading and does not open with me, and this problem has been with me for a while, only it opens at 4 or 5 in the morning, and sometimes it never opens during the day :\
Did you try a different browser?
It seems to be a knoen issue currently
Yes, I have tried 4 browsers so far
Okay, thank you!
what is the main comand to play a song on probot
Delete the cache on one of the browsers and try again
The music module does not exist in probot anymore 
oh ok thanks
I tried this a lot and it didn't work
Yw 
Can you send a screenshot please?
So that the options do not also appear servers that are on the left side at the top
downloading only
Im currently checking. Moments please.
I leave it for hours like this, but well, no problem. :))
This seems to be a concurrent issue unfortunately. And we're actively working on fixing it.
Sorry for the inconvenience
It's ok np, But is there a specific date for this? Because I can't edit the bot for more than a week yet
Should be fixed soon. No current eta.
Sorry 
Yw 
I'm also having this issue while trying to add the bot to a new server. Hopefully it's resolved soon - Probot is my favorite bot 🥺
Hey there, I try to set someone’s nickname in my server with pro bot
But it comes back with a message saying it doesn’t have permissions
How can I fix this
Every other command works
Move the bot role above all roles
That should fix it
tyyy idk why i didnt think of that lol
Yw 
Is something going on with yall website
Hi i have some problems with le level system
When a member of my server get a right level to have a role it dosent give him
Idk why can someone help me
check if probot's role is above the role which needs to be given to the user
Yes he is above
He has a permission like "Perm Bot" and its above all roles
With admin perm
You must write anything in chat for the bot to assign the voice level role for you. (Anything random)
Hey there, are you still facing this problem?
im guessing you are talking about text leveling? If you are update your levels here
for the vc part, make sure the user has typed in the channel to be awarded
Its good thanks
Thanks
Have a good day
You already got respond here please stick to this and no not use two support channel at the same time 🙏🏻
This question still can't solve
Refresh the page and do the captcha correctly
I was refresh but, correctly tell me successful
the bot doesnt transfer
Can you show what it responds with?
Hello not sure why but ProBot isn’t assigning uses with roles when they level up. The bot is above all level roles and all roles have been assigned a level.
Hey, could you send me a screenshot of your leveling config?
Even when i try to use /top command doesn't work.
Have users reached the voice level 1?
As you have the required level entered in both fields (text and voice), users must reach both levels to get the role
Do you use any filters or just /top?
And what's the bot reply?
So with that i should set al roles to voice 0
I've used filters.
But everytime i run the command i get:
Even though it's enabled
Disable and enable the levels module, also make sure the command itself is enabled
yes
I'll try and let you know
Also enable the utility module if it has been disabled
Can i confirm or is there a way to give the people who has already levelled quite a bit all the roles they would've earned. Or if they level up 1 more time will they get all the roles they missed out. E.g Some members are level 9 but haven't gotten the previous roles from other levels. When they reach level 10 will they get all the roles they missed out on?
Will do
They should receive roles after sending at least one message
Awesome, so i don't have to manually assign them
Yup
Cool also is it just the way the bot has been coded. But is level 100 the max you can give a role?
Yes, level 100 is the maximum
Can confirm the top command is now working. Thank you. (Still just waiting for someone with a level to message).
Levelling is now working @sage flint . Thanks a lot for the help
You're welcome
Yes yes
May i help you?
You can play music with probot
Unfortunately its not possible as the module got removed
How do I buy a credit from a probot?
Ok thx
You can't buy credits as it's against discord's tos.
Yw 
Hi everyone in an old server probot had the function /play to play music. I created a server with probot and I cant add the command /play to play music in a voicechat. How can i do it?
Unfortunately its not there because it got removed
Probot wont load for me. I just see the loading dots and I am asked for authorizing every time I reload the site. I tried it with other browsers already and it is the same there how can I fix this?
Oh, why?
Try using chrome and clearing the cache
Cause it's against youtube's new ToS
Okay, thank you
Yw 
What a shame tho 😦 one last question, how can I change probot's name in my server?
You'd need premium tier 2 for that function
Ok, thanks!
Yw 
Does anyone happen to know why I can't do it or what I should do? when I put Reaction roles, I have to
Select the insert , but I don't have anything there? please ?
Move the probot role above all roles and refresh the site
Yes you can
You can check how much each tier is in the site at https://probot.io/premium
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
I have and it doesn't work
Try pressing F5 in the site
I already did answer you above
Sorry? I don't get what you mean
Here qre the payment methods
and what should I put here when I have nothing again (Select a message)
Im checking with the developers. Apologies.
Did you send the embed message?
can we join voice ?
Unfortunately i can't support you through voice
What is your native language?
Why don't you post about Palestine and post about Halloween?
We noticed that you are a premium user, for faster response go to #premium-support
we avoid getting into any politic related topic as said in our #573048353458356234. also for the fact that we can not help with anything when the world is being divided by it
Yes, but Halloween is different from them?
halloween is not a politic matter
Indeed, but what is happening in Palestine?and thanks
it heavily affects the world, and also being a politic matter, which we would not dare to get into
Thank you . !
Hello, does anyone know how I can set up a welcome channel for probot?
!welcome
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Cards? What do you mean?
how to delete messanges with probot
Use the command '/clear'
Okay thank you, and how create text like that
!embed
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Thanks
Yw 
website is down
tried to send embed and got this. when i tried to reload website it shows same
You have to wait, it should be resolved asap
okay
not only dashboard. whole website is down
is there any other ways to do reaction role??
Not really, you'll have to wait for the site to work again.
bruuhh
Should be fixed asap. Apologies.
in 5 mins??
No eta
It is fixed now
still
We noticed that you are a premium user, for faster response go to #premium-support
not fixed
refresh the page
it doesn't work
try to close ur website and open it again
Is the blacklist thing fixed ?
Not yet
I want to add a DC server to the ProBot server list, but the page keeps saying that the invite link is not unlimited, but it is. Can anyone help me?
hello, I got a server error when I tried to open your website
What to do in this case? It hasn't worked for weeks...
<@&675070424748654593> please help?
<@&424428808951824406>
Same here
#support-ar
Website is down
No
we know, will be fexed asap
.
<@&675070424748654593> help
hi
my credit is gone
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
<@&675070424748654593>
This should be fixed asap. My apologies.
okay thank you very much
Yw 
when it work it load for sometime and then come again please any solution
<@&675070424748654593> ^^
The page was loading for hours without working before and now this... ?
What’s a going on with the bot dashboard I need to do some administration and can’t get the dash to load
I'm getting this error when trying to log in with my discord account. Tried multiple browsers and even had friends try on their devices. All the same error
I'm trying to log in because I was getting a client side error thru Opera GX, so after clearing my cookies i'm trying to authorize it, but it gives me this whenever I do... am I doing something wrong? ;-;
naw i don't think it's anything you're doing
oh good, I was freaking out trying to figure out what I did wrong XD
I am having the exact same issue, I get the error code Application error: a client-side exception has occurred (see the browser console for more information). when I try to launch. The bot itself is working on my server. Its responsive and working as usual, however, when logging into probot via web to access my data analytics, I get that message. When I clear my cache and cookies, then launch, it prompts me to log in only get 404 error. Please let me know what I can do.
Any fixes? or updates? or something?
should be working again now
thank you! 
Still getting the error it worked for like 15 seconds then went back to telling me there’s a host error
I logged in and it just kicked me off again
<@&675070424748654593>
i want to make a command like this
and it gives me something different everytime
and i can choose what the answers are
whats the command for that
out of curiosity, i'm a mod for my buddy KB, and i'm trying to set the bot up to use a stream ping. Is there a way for the bot to use role commands?
<@&675070424748654593> I added a reaction role menu to an embed but the bot wont add the menu to the embed
Every day I get a pro bot that publishes the world's servers for me, but I don't want it to come to me in private with a link to servers that I want you to block. This is something.
this is welcomer so it should not be continuously reposting that same message overtime to you. however, we have net to have any plan for users to request dms cleaning by now
can you show me your current self role menu setting?
sure
you may get the role's id number and use as <@&id> in bot's messages
I forgot if it would ping the roles in twitch announcements since in most other features it does not
this is auto responder
to set it up, go to the dashboard, select your server on the left, go to auto responder module, add a trigger as anything you want, then add responses
you can have unlimited responses for random responses until the site crashes for overloading, simply clicking the add response button bellow the response box
I will ask developers to check again. just happened to me just now
may you check and clear all the added options from button and reaction? and also I would like to see the select menu options as well to see if anything is missing or going wrong
I have escalated it to developers to take another look at it just now
will wait for that first
ok
its workinow
working know*
@split needle
check and clear the added options from button and reaction, then set the role menu to no message and save change. after that add it to the message again and save change again
ok
YAY IT WORKerd
tysm
can i know the reason?
me as well got me blacklisted for second time for no reason💔😞
help us pls!
<@&675070424748654593>
Same issue with the host
Refreshes it works for a bit before it looses connection again
Also sidenote: What is the refresh rate for the website?
We noticed that you are a premium user, for faster response go to #premium-support
hmmmm...excuse me?
Hey guys how clear the text chanel? I'm doing /clear 100 but it dosen't work
and he's texting 0 mesenges deleted
try a smaller amount
We noticed that you are a premium user, for faster response go to #premium-support
What's always wrong with your site? It always causes trouble every time I go to do something. My internet connection is fine everywhere else.
It's troubling both in mobile data and Wi-Fi and this is not the first time.
I'll contact the developers about this issue 😅
thanks
Excuse me! can anyone help me to remove blacklist?
nope but the devs should be notified
We noticed that you are a premium user, for faster response go to #premium-support
Try now if it still not working try again later might be a general problem
Why do my admins need administrator access now to move all users?
My admins are trustworthy but not that level of trustworthy
Still not working it's down over 24hrs at this stage
Anyone else getting error 520 yea?
What a ballache
trying to set up the bot for my server
Sorry for the inconvenience 
Hi, how are u ?
I'm here to ask how to use a command of pro bot !
For "roll" and responses register.
For example:
!niveauoc
Response :
- bad ( 50% chances )
- middle ( 30% chances )
- good ( 15% chances )
- incredible ( 5% chances )
is there an update on the situation?
We noticed that you are a premium user, for faster response go to #premium-support
Good evening, I just realized that I am blacklisted by wanting to see the amount of my credits. I would like to know why?!
Hello, I'm a user using Probot on a not-so-large server. Overall, it doesn't matter, but one user's message and voice scores haven't risen since a day ago, limiting the use of some features. Is there a way to solve this?
I am using Probot Premium, I am trying to edit embeded messages. When I save them it succeeds, however every time I try update an embed it pops up with "Internal Error".
We noticed that you are a premium user, for faster response go to #premium-support
Website again down
im having the same problem when i log in from discord but when i log in from safari it just shows the servers i own not the one im trying to set up the bot for
<@&675070424748654593>

how much is 1 credit worth in dollar
Nothing
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Should be fixed now
Was the message you are trying to edit sent by a premium or public bot?
1m credit
so im trying to set up the bot for a server im an admin but its not showing up on my dashboard for that server? i thought as long as you had the administrator role in the server it would let you use the dashboard
Hello
Why is it not displaying the person's name and welcome text
I just used a template
Still nothing, credits have no real value. Exchanging them, etc. is illegal, credits are only for use in our bot store.
Make sure that your role have the Administrator permissions
Hey, increase the name field a bit
i do have but its still not showing up
it does. its worked with other servers but this one isnt showing up. should i wait a little bit?
ok its there now
howww
log out and log in
still not working
you sure about the permissions, may i see screenshot from your role settings?
Alright, can you try to change your pfp? It will refresh your data
in the app or browser
what reward?
it worked thanks
Probot
Probot
Whats's your first language?
No problem
What reward do you have in mind?
I want a reward with a bot that follows Credit
How do I make self assignable roles
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
👍
Thanks
how to get the server avatar?
I can't find the role I'm looking for
Drag ProBot role a little bit down and then move it on the top again
use the /server command
Alright
i cant get it
its only showing in webhook and i can not open the server's logo
Did you saved changes after moving role down? Also refresh the website after that
okay
After using this command the bot will send an embed, in the upper right corner is the server avatar, click on it then you can save it or do whatever you want
so would it look like this?
Website down
<@&1167243054118354954> like this
Is this problem still occurs?
try now
Ok
thank you!
The untimeout command isn't working properly.
Try with user id
sorry to bother again, but I pasted it the way you recommended it in the dash, and I got this ;w;
do I need the > ???
Yes, the symbols < > must be at the beginning and at the end, exactly as I showed earlier
whoops my bad i forgot about that symbol at the end
<@&1167243054118354954>
this is the correct form
Thank you! :3
Glad to help :3
no
and stop asking day by day. we will have public announcement whenever it is open
Ok
Will they open anytime?
Have they opened in past?
they have and not now
they will announce whenever needed so no expected time to know
Guys anyone knows how to fix my blacklist problem?
guys the image only server isnt working for me
#support-ar message
Users with administrator permissions are excluded from this thing, so of course it won't work in your case because I assume you are the server owner, it will work for normal users
thanks :D
No problem!
Is ProBot currently having issues? For me it keeps loading for a longer time before telling me "this server requires setup".
Should I still just kick and reinvite the bot or is it a general issue?
we have been aware about the issue and developers said the permanent fix will be implemented while multiple temporary fix have been deployed to try to keep things up
Okay, thanks for the quick reply!
banned? I was only setting a message for when someone joins?
the probot website banned me
website not loading for me either
while saying it's banned you, it's actually limiting access from users to avoid overload
try to login again after a while
<@&675070424748654593> I need help
I can't connect to dashboard
And I did nothing
Try again later
Ok
Why am I blacklisted?
its just loading, took mine 3 minutes to load
ok ty
move the ProBot✨ role higher in your server role list and then refresh the site
There is an issue with the host currently. Should be fixed asap
can you check from the dashboard if anyone has been setting up auto responder or any active administartor in your server is doing so?
go to https://probot.io/dashboard, select your server on the left, go to auto responder and check any auto responder's responses
you can also check from the dashboard logs which should be at the end of the module list on the left
well you can not since he's not doing it on his own. though you can just remove his admin perm so he no longer have permission to access the dashboard
thanks!
Yw 
is there an issue with probot dashboard?
We noticed that you are a premium user, for faster response go to #premium-support
I have the same problem, the server doesn't load any data as if the whole system was overloaded 😦
Lemme notify them in Premium support

Yeah..
We've been using probot as the main bot for our server for over 6 months and over the span of that time there's still the same issue as if nothing is being done about it.
Keep getting a 504 Gateway timeout on every request I make, it's driving me nuts I just wanna setup the leveling system
This really sucks when we have to keep a schedule and the dashboard simply gets stuck on loading.
Hi
Im trying to access dashboard but it's not accessible
It keeps loading in a loop
N never opens
What should i do ?
This is a known issue, and we're working on a fix. Apologies.
Np, is there's any expected time for the process ?
No estimated time unfortunately
I see
<@&675070424748654593> The probot dashboard load is taking forever!
Nevermind its apparently an known issue
Exactly 
fixed
thanks
Don't ping admins for help
Elaborate how it's slow?
support rol ping ^^
@flat spire how ?
What i do
@flat spire
Whats that
How to play music on probot?
didn't they remove that feature because of the youtube thing ?
Ohh I didn’t know
Hey, I've just created an embed and a role select menu. The role select menu is not attaching the emojis to the message so the roles cannot be assigned. How can I fix this please?
does it have the perms to put the roles?
We noticed that you are a premium user, for faster response go to #premium-support
wdym?
We noticed that you are a premium user, for faster response go to #premium-support
pretty sure you cant
can i use custom emojis for the "react for role " feature?
Yes you can but they have to be in the server
This is a known issue. You did not get banned. Apologies.
A known issue that we're working on fixing.
You can through the premium tab, but it's currently disabled.
When i say p the bot answers too late
Try using the command with the slash prefix
Its the dashboard only
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Thanks
Yw 
Hello I have a question. Is there an option for pro bot to delete all messages from a role in a chanel automatically?
Not possible using the clear command targeting roles
So it can but not automatically?
Sorry i misread your question
It can filter by roles and bots
Use /clear
And multiple targets should apear for you
Thanks
You're welcome
am I able to change bot prefix or not?
prefix has been removed, therefore there's nothing for you to change
you can still setup commands' aliases to use like old prefix commands however
yo guys
what is discord credit and how to use it?
i got 1235000
@split needle
@cyan flare
You dont need to tag multiple ppl. Please wait for them to respond.
We noticed that you are a premium user, for faster response go to #premium-support
Visit the Probot Documents
Click on Premium and you can learn
#announcements message
What was the command that give all people <role> ?
noticing high latency on the dashboard, what's up with that?
<@&675070424748654593>
Its a known issue, that we're working on fixing.
'/role all'
Ok ty
Yw
Is it possible that pro bot is unbanning people without any mods doing anything?
Yes, because every ban is for 3 months by default and after that time probot gives unban
you can change it in the ban command settings
You're welcome
Nope. It's against the rules.
probot take too much time to load rank and sometimes it dont even reply
Try changing your rank background img
What rules
Not you. Someone sent a message asking if sending invites is allowed.
Then deleted it
Ok then answer my question
Hi, when i buy premium does the dashboard work normal again?
or does premuim have no impact on the dashboard?
Yes but only for memberships
The issue is global unfortunately.
and everyone have to change ?
Try using /ping command
Then tell me the result
Okay so just wait untill the server traffic is low?
We're working on it
So the answer is yes
okay
Can i help you?
You asked for a ping result so I threw mine in too for comparison
It is different between servers
hi
How much the minimum price I should pay so I have this feature?
Right, I'm having the same issue too
what u say about mine ?
why purchasing probot prime is not available by credit ?
Its currently disabled
idk some times 3-5 sec and some time it dont even reply
how much it take to get back
Check the membership site
No eta
Kick the bot and re-invite it
it takes month u think ?
We really don't know us supports
wont it reset anything ?
Not a thing will get reset
🥲
we need probot prime
its our secuirty bot
It doesn't talk about the profile transfer
I want to transfer all my reps, credits, themes, badges to another account
Is this feature still available?
anyone knws solution to this?
ok i tried rejoing but still same problem
Is it possible to create invite tracking channel via probot ?
is website not working ?
<@&675070424748654593>
Yes it is available as Adina already told you
^
any reason why the website is running super slow?
We noticed that you are a premium user, for faster response go to #premium-support
Only @stone cloud related things here please
should be resolved soon
I checked, which membership have the feature?
gold and diamond
Is the feature name Transfers Per Month ?
yes
Okay thank you
no problem
/server
how i can get 15 reps
Refresh and try again
someone with membership has to use the command on you
I'm having issues with the webiste, it keeps loading.
Known issue should be resolved soon
@potent forge
Alright
Hi @untold arch
Hi, can I help you?
tried alr
We are ProBot support not a charity sir, only ProBot related questions
no worries, have a good one
how i found them 😄
nvm fixed
those who has the membership role
Thank you
If i term with them buying rep with credits is legal?
does auto reply work with category
Any one here who can implement to integrate our captcha solver captchas.io
we use whatever more reliable, in this case is cloudflare's captcha which works both as a bot identifier and a raid/attack stopper
categories contain channels so channels under them will work just fine unless being set as disabled
technically no but it does not make any sense to "buy" trust which is what reputation points being use as
Than how can i get I don’t know anyone who has membership
nahh bro, i make a auto reply for the ticket so i need it on category not channels only
Hello friends, my Probot has a problem, it can be killed, but there is always an error when it is timeout and banning.: - I couldn't ban that user. Please double-check my permissions and role position.ra mi a
can you help me
<@&675070424748654593>
#support-int
💔 @lean badger@stone cloud probot verify is disabled
