#support-en
1 messages · Page 132 of 1
Thank you for your response
you're welcome
Hello,.... anyone... I need help!!!
How to connect my device and how use auto log
Hey <@&675070424748654593> I’m having trouble with the bot assigning the roles when a user gets rewarded, I have the bot on the top of the role hierarchy so it’s above the level roles , it seemed to be configured correctly on the website and I’m pretty sure perms are correct but maybe I’m overseeing something
Is your question How to activate the logs?
Just try dragging ProBot role a little bit down and check his perms, save it and move it back on the top, then try
Look at where it says choose message. So at first I see the embed message so I would ptu the embed message for gender roles but once I start adding roles the message I selecvted for the embed disappears so you see the black there.
Try to refresh the webpage
This happened to me twice already hence why im h ere
Yes...
go to the dashboard -> choose your server -> logs, then activate your logs
https://probot.io/dashboard
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
ok thank you for your time
Would it give the role if I set the level?
yea u must set the level
So I did what you suggested but the bot still not assigning the reward role
Hello, could you send a screenshot of your level rewards config please?
here you go
it looks right to me but maybe im overlooking something
Yeah this is configured correctly, did the users reach the required level by being active or did you give them a level via a command?
so the server is still in dev status so i used the command setlevel to one of my admins, I took away the admin role to my admin before doing it so he was treated as a regular member
to test the level system
So here's the problem, when you gave someone level via command they still have to gain some exp by being active to trigger bot to sync their roles, even if you set the level you need to get the award
ahhhhhhhh okay I see I see
do you know exactly
what perms the bot needs for it as well
im personally trying to keep roles as strict as possible when it comes to bots
and only grant perms to bots that are needed to function properly
Manage roles and access to read messages on the channels
And of course, the bot role must be above the reward roles
You're welcome
Hey hello, if i buy premium, can i custom bot like avatar, name, etc?
<@&675070424748654593> "
Hi, yes you can customize bot in the Tier 2 premium
Hey, it’s not fixed yet
alr than I'll come back tomorrow 
I am also having issues if you see me
@sage flint
Please tell me how to level up in SV. Do I need to meet any requirements? Because some people get xp and some don't.
<@&675070424748654593> ^
Are there any plans on probot’s end to fix this? The bug of blocking discord invites also blocking all links with discord in the url (message links, cdn) has been around for at least 5 months.
<@&675070424748654593>
is there a way I can permently delete probot other server invites Ive been getting random server invites from them?
@sage flint
If you mean to block the ability of users on your server to send invites to other servers, go to the automod tab on the dashboard and enable the Discord Invites rule
is it fine if I stream to you what I mean
No i don't sorry, because you didn't asked any questions, you just said "Hello" and got redirected to the chat
Im not available to join voice channel but you can send a screenshot and explain it a little more
Hey, for text, every 2-5 minutes while you sending messages, the bot gives you a random amount of xp from 10 to 40 each time. This means that you gain some xp after sending a message and have a cooldown of about 2 minutes, regardless of how many messages you sent.
For voice, it's similar, but the difference is that the amount of xp is about 10.
This is a welcome message that you just got when you joined some server
still is there a way to get rid of it since I don
don't want to be getting server invites like these nor server invites at all
Unfortunately not
oh
well that sucks we can't delete server invites
that would have been useful
well thanks for trying to help
np
H
anyone know why ?
how do i stop these messages in my channel?
Need uptime link please
Hopefully this is a quick fix but how do I remove color sets? Ive already tried to simply deleting the roles and making new ones but this just makes pro bot readd them once i leave the roles menu or overlaying existing color roles.
So with the variables do I just copy them and change it to the streamer name and leave the link one alone or would I just copy them to the message field and also which one (message or embed) would give me the expanded view of the link?
Is it set up in probot to do that?
Idk, I just accepted the bot into my server
Because I know by default just about everything is on but not set up
With all the permissions on
Ok so go to the probot dashboard which is probot.io and see if it's set up
For that command
im sorry, Ive been searching what you were talking about this "set up" thing which I have no clue what or which it is also probot dashboard is just the overview so I dont really know where to look at aside from the commands at the top right tho they're just guides
nvm every interaction fails
reinstalled the bot, they now mentioned the set up, previously they didn't and they didn't again for my other server
Refresh discord
it's just really bugged out
It's important to know who i am chatting with so i didn't ask any question
Hey, messages sent by bots can also be posted on starboard, so the problem must lie somewhere else. Can you provide a little more detail such as your starboard settings and what specific messages have not been posted on the starboard?
Hi, we don't have music feature
Hello, go to your channel settings then integrations, followed channels and click unfollow on the ProBot's announcements channel
Hello, what exactly do you mean by "uptime link"?
Hi, disable the color module on the dashboard then manually remove all color roles, after you can enable the color module back
Ill try that now, thank you!
The message option will give you an extended link and you don't have to change any variables to the streamer name or anything, just paste it into the message field and it will automatically be replaced with a streamer and stream link by the bot in the final message
You're welcome
Hello, did you provide any arguments in this command?
Follow the channel rules please

I understand that, but writing only "hello" and nothing else wastes a great deal of time. If you had written hello and described your question right away we would have saved about 14 hours because I could have answered you right away instead of waiting for aimless answers for such a long time
Hello, you got blacklisted because of trading which is not allowed. In this case i can't do anything about that sorry
Good, but you could have answered me and tell me to not do it again, anyways when i put the disabled channels in the mute order the probot keeps adding mute role in the disabled channels
Even if i edit it or deleted it will get back same
When i use /mute
Disabled channels here does not mean channels where muted people will still be able to chat, but it does mean channels where the /mute command cannot be used. Instead of removing muted roles from permissions, just switch its permissions to send messages from denied to allowed
My guess is that it was just a graphic bug in the browser
Will that's problem because when i switch then use the command it will get back same
Brb
So switch this permissions for @everyone it will bypass muted role restrictions
sorry for nooby question but what function does this url have, first swing with discord bots
Bussies on top
But the muted role must be above the other roles so i have to create another role to bypass the restrictions
This will make your author field clickable, and when clicked, it will open the link as if you had clicked directly on it
Ok ok thank you! & what URL exactly am i putting in there like where do I retrieve it from lol
In this case role ordering does not matter, just enable send messages permissions for @everyone
No it won't work because the role above it is restricted
If i need to make a rom had permissions to speak while muted i have to give them another role with my hand, instead make a disabled channels won't muted roles be created there
Or catagories
Thank you
Also fix the Automatic editing in permissions in muted role, even if i edit it it will get back same permissions
s
We noticed that you are a premium user, for faster response go to #premium-support
Ok thanks
I have a quick question: Where are we are able to check the new responses to our embed messages? I've sent a embed announcement and added a response option but would like to see what the responses were.
hii any news about the embed problem ? 
i don't think so lol, it's been almost a year and they still doesn't fix this, like why they do updates and not fixing the exciting bugs :/ no idea and the support keep telling do do do this for no reason, i can't understand
it worked well before their new update.
<@&675070424748654593>
Yeah i know the same + don't ping because they will not answer as u can see
am from arabic users and they just keeping telling me try try this do this i don't know without any solution they just give up and just focusing on this useless updates
I can ping. if u frustrated okay but i dont really interested what u say sorry i need serious help and u not helpful pls go to #chat-en
Come to ar chat
@jagged tinsel
Hello
Ow
yeah como ajeita isso ai?
Just keep clicking on another server, and on that server again, until it debugs.
I'm sorry about these errors, I don't know why it takes so long to be resolved
oh, alright
refreshing the page several times until it appears, it should also help
Hello, what problem?
the problem to edit an existing embed message. 2 times the support told me they try to fix it
we supporter are not those who can fix it. any problem related to functionality of the bot need to be escalated to developers, and being fixed by them, along side with many several other bugs and issues
they will take priority to more serious/needed issue and make a fix soon, hence we asking you to be patient about it
wow how u are not communicating that much inside your team do u ?
we can only contact a few certain of them, and they're not too responsive either
if it was that easy and quick, you wouldn't be there about this issue anymore
@elder basalt
one of u sayed that devs are working on it.
yea with several other issues
we can only know that they're working, not exactly what are they doing
yeah and my question was if there are any news about that problem and u ask wich problem ? thats a lack of communication 
well that was not an english team member, so expect he to not know exactly what is happening with you
he just tried to fill in the place
uff .. blacku told me the same ..
that devs are working on it
just wanted to know if there are any news
not yet
thaaank you 
How i can get credit for free?
Hello, no. Trading, selling or buying anything from outside our store is prohibited and may result in blacklist
Hi, you can earn credits by claiming daily reward and voting for the bot
https://probot.io/daily
https://discordbotlist.com/bots/probot/upvote
you can report then to @crude estuary
Can someone whitelist me please
<@&675070424748654593>
Unfortunately not, sorry
i havent join this account like 2 years and when i joined back it says that im blacklisted in probot
how can i fix this
Are you using multiple accounts?
I'll check that for you
@timber rune it's an auto blacklist by the bot
why
As i said, you broke our rules, so there is nothing that we can do about your blacklist, sorry
@here
.
@sage flint
Hello! I was wondering how are you be able to set up Probot with the embed message & select menu, and make it so that you can only select one ''role'' at the time?
So a single choice menu basically.
And I had another question, how can you add buttons to the self-assignable embed message but attach a link to the button? Is this a feature in Probot?
why and how i can remove it
@sage flint
So the bot is auto moderating a single individual in my server and even when turned off still continues 🤔
I'm trying to use dashboard and see more but it's tripping balls trying to edit anything lol
So, I am trying to use the dashboard but it's not showing the server I want to use it on?
<@&675070424748654593>
How to play music with probot? /play is not working anymore
We don't have music feature anymore.
maybe you don't have Administrator permission?
I'll check with the owner
She has me as administrtor
<@&675070424748654593>
Still waiting for a response on this, still upset about it. What is the developers' policy on probot blocking embeds that ddiscuss or mention the existence of offensive language? I don't know what got the message blocked, or why my 6th or 7th attempt at rewording it ended up posting. Please explain. I don't really want to use an admin bot that is programmed in a way that keeps me from warning people I don't want them to do something, just because that message mentions that people can or do that thing
When I try to get premium I get this message, it happen on Opera GX, Firefox, Edge. Is there a way to make it work?
Hi, could you check now?
Hello, what exactly you mean by "check rank"?
Nevermind I got this thanks
No problem
Hey, could you elaborate a bit on this topic and show your embed message? (if you don't want to show it here because of the content you can also send it to me in a private message), and are you getting any errors when trying to send the embed? ProBot does not restrict the content of embeds in any way, so something else must be the problem
Hey, are you sure ProBot is responsible for this? If you are not sure if the automod has been disabled via the dashboard, you can go to server settings -> automod and see if there is an active ProBot's rule
Hi, ill check this problem, thanks for the report!
Hi! Unfortunately it is not possible to make single choice menu but you still can restrict it to one role per user. Just set this slider to 1, then users after selecting more than one role will be informed that they can't select that many roles and must select only one
Hey, what reward you have on mind?
@sage flint
Do not ping me multiple times
How can I be whitelisteed
unfortunately
Already told you
You can report them, so they will get blacklisted as well
Now it's dead end?
yup
Blakclist him too
report him to @crude estuary im not responsible for blacklisting people
Already did
Ok, so he will check it and blacklist that guy
Well, on this account, unfortunately, you will no longer be able to use credits. So if you want to use them a new account is the only solution, but be sure not to break our rules this time in any way
Just words you added
We noticed that you are a premium user, for faster response go to #premium-support
Hey, just set a little lower value like 999 months which is still extremely long time
Hi, we don't have any official YouTube tutorials but you can check out our documentation
probably bot won't unban because of an invalid expiration date, but I'm not sure. It's better to set the correct time which is extremely long anyway
we are currently having a problem where starboard only works in some channels, even though it's enabled in the ones it's not working in, any ideas as to what may fix it?
any updates to the embed problem ?
I apologize, I should have just thought to include those details.
Specs: only accessed on desktop, Linux Mint 21.1, on current kernal; firefox, on current version; not attempted in incognito or after disabling extensions (i actually just literally remembered i should have because you'd probably ask); i just remembered there was another intermittent glitch between attempts but i just kept ignoring it because i was so focused on this one.
The first reported glitch started around 2:30 pm, & the attempt that worked wss at 3:30pm (im in EST)
Error popup
That popped up when i tried to save it, so i couldn't even attempt to post it
This is the version that finally worked:
That's actually just an attempt where i for some reason decided to hit ctrl-Z until i was back to the original wording to just try that again, actually realized the first sentence was too wordy & the one about self-censoring was in passive voice, fixed that, & thats what posted
So if it weren't a glitch the entire thing has zero logic to it, which is why I've been so persistent
Anyway, the second glitch i just remembered is something that it did first actually the day before this, which was also the one day i tried to log in on chrome to see if another glitch that was happening in firefox wouldn't happen. (It does, so report 3 in a min.)
When i go back to a probot tab thats already open after some time (not sure min but probably an hour or 2), it opens a popup immediately telling me probot needs to log in. I select to do so even though it should already be, and intermittently then (maybe after 3-4 times) what loads is it doing that again
So sometimes when it does it, you have to twice. But it has never done it 3x
And this glitch i have mentioned in the server, byt before i had noticed #chat-en isn't a support channel
That the whole time, every time, constantly, on both browsers, that im in probot's site editing things, it will just pop up a message that there has been an error, not allow me to save the edits, and pop that up again after just 5-6 seconds if i try to edit again
I have to copy what I have and refresh the page, then paste it back in the box, to continue
That's all of it. If you want to request i do any tests, i can do that
hey. I already had probot setup in my server for a long time and alot of people have leveled up to really high levels and now im doing the auto leveling system where whenever someone reaches a level he gets a role. I set everything up and done everything but till now nobody has gotten any roles and it didnt work.
<@&675070424748654593>
please respond i really need help
I can not make a starboard on a old message
They have to gain some text xp to get their roles. And make sure that probot role position is higher than your levels reward
Thank you for the information and all details. How long was your first message that you could not save? Because there is a character limit imposed by Discord and if you exceed it it displays just such an error. This problem seems to be the most likely, however, if your message was not so long then I will check this problem further
Hey, the message is probably too old and was sent before the starboard feature was added, so the bot is no longer able to access and track that message
How can you gain pro bot credits?
Hi, you can earn credits by claiming daily reward and voting for the bot
https://probot.io/daily
https://discordbotlist.com/bots/probot/upvote
Hi I'm having an issue where slash commands are just not working for normal roles in my server. I have application commands enabled for the @ everyone role so I'm not sure why the bot isn't recognizing them when people type them
just trying to get /rank working
Same…
Im having issues with the channel to create temporary voice channels being locked. Is there a fix for this?
<@&675070424748654593>
any news about the embed ?
Hey, they can't even see the /rank on the commands list after typing / or they can use it but bot throws some denied access message?
Not yet
Are you sure the channels are blocked by ProBot and not their owners?
The bot does not block temporary channels for anyone
I believe they did have it blocked. I made a test account and i didnt have the issue. Im trying to help them fix it. Thank you!
You're welcome!
When I use the clear command, it returns "0 messages have been deleted." Why does this happen?
are the messages older than 2 weeks?
Yes. Is there anyway to use probot to delete older messages?
no, discord doesn't allow bots to delete messages that are older than 2 weeks.
Ok thanks for the help
no worries

Also how do I add pings to the message? Do I just do @ and the role that I want to ping?
You need to provide it in the specific way
For users it's
<@userID>
@sage flint
For roles it's
<@&roleID
<@&424428808951824406>
For channels it's
<#channelID>
[#support-en](/guild/224308865427046402/channel/664941916722429986/)
So like how I have it setup but I just need to add the greater than and less than symbols correct?
thats correct
👍
how to play song using probott ??
You can’t, we not offer music
سلام
بعید میدونم
why dosent my probot not want to give roles to members?
like the voice chat lvl
for a role
where's my credits? already did this for 2days now and they haven't sent me a single credit
I already verified that Im a human
#support-ar
Make sure that ProBot is the higher role also make sure that ProBot has necessary permissions and make sure that the member has reached the exact voice level
you tried from? https://discordbotlist.com/bots/probot/upvote
yeah they said I already voted but I didnt get any credits
<@&675070424748654593> ^
check the https://probot.io/transactions
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
The website is not working for me
Same as me , u need to wait
the website is glitching rn
This isn't right I do have the bot in my server.
Try another browser
Still have it
Try to clean the browser data
k
<@&675070424748654593>
It still doesn't work
I think there is a maintenance so wait and try later .
The website isn't loading again...
I think there is a maintenance so wait and try later .
Bro this keeps happening all the time
Wait until the Developers fix it
@potent forge @hollow otter do you still have the same problem?
Try changing any channel name in your server
How do you mean?
What's your main language?
Dutch
<@&675070424748654593> ^
Thanks
#support-int
!level
Leveling System Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.
Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Wsp How do I get Pro Bot currency?
<@&675070424748654593>
From the daily
How do you change the prefix?
I think 10-15 words longer than what posted
It was wordier than my final edit, that's why I made them
You can’t change the prefix
Alr ty for support
If you buy premium the prefix will be #
can i play songs with the bot?
No
<@&675070424748654593>
Hello I want to do the auto role and the bots role is higher then the role I want to be auto put and the bots role has manage server and role and Administrator what could I do here?
And bot role is second last and it works
Put the role ( unverified) upper than the role of probot an try again
I must put it higher then ProBot?
Sorry i mean lower *
Try to give the probot administrator
It has Administrator
^
Wdym?
.
@storm arrow
Wdym check your private
Make sure again that the role of probot is higher
And check probot permissions
ProBot is the 4th role and all perms are on
^
Are you sure ?
Mhm
Can’t understand you ?
Try again
discord role order sometimes gets bugged, make a change in the order -> save -> revert the changes -> save again
this should fix your role order issue
Did that but it's still the same
did you refresh your website as well?
how long will it take to fix edit embed problem ?
At the soonest time
<@&675070424748654593>
There is no estimated time for this, but it should be fixed soon. Please be patient

Anyone
C
When I do c then I can see that I have 200k credits
But when I do c transfer then it shows that number must be positive
@sage flint
||@here||
Use the /credits command instead of “c”
What?
There is no verification
It thinks I'm bot
It’s a captcha just select the images it asks you for
Screenshot please
Well I can’t do anything about that, because this site doesn’t belong to us. This is just page where we advertise our bot, so you need to contact their support
/credits (@user) (amount)
Yes
You will only be asked to rewrite the code from the image
But for new accounts there is a 30 day lockout during which they cannot send credits
Ok
And can we send credits through a account that is blacklisted?
No
Blacklisted accounts are excluded from any activities related to credits
You too!
how to make self role room
https://probot.io/dashboard -> select your server -> self assigned roles module
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
probots autoresponder feature, sends a certain reply when trigger word is used
ok thx
yw
Hi, the function of probot to prevent spam (5 mex in 5 minutes) doesn't work
Can someone explain to me the xps system of text and voice rankings
how to reset all levels for all members?
Hi, you tested them by yourself?
for voice you get xp around every 2 minutes
for chatting you get it every 1 minute and the amount is always random for both
Not yet
/reset type: text/voice target: @everyone
that will reset points too?
No, /points reset will reset all members points
alr ty @untold arch
yw
Hello! I have deleted message logs enabled. Is there any way to exclude the midjourney bot from being logged when a message gets deleted? I suppose not but I wanted to ask just in case! <@&675070424748654593>
Hey, unfortunately not
ok, thank you!! 💞
You’re welcome 
are you having trouble withdrawing your coins?
Can you elaborate? Our credits cannot be withdrawn in any way
Hey, what is the command to Decorate my welcome or arrival page <@&675070424748654593>
Hello, there is no command for that, you can do it directly on the dashboard
Oh ok thank so much
No problem
I tested it by another account non-admin. I send you the invite in dm if you can help me to solve it
No, you can't, it will result in blacklist
you can report them to @crude estuary
apply for what?
Support
We're not looking for more support members rn
What do you mean?
Like credits for mc prem.
No, this is prohibited as well
Then why can we transfer at all
You simply have the ability to transfer credits to other people, but exchanging them for other things or buying them with real currency is prohibited
Ohk
How do i use probot to say something whenever i type a specific word
Like when i say "Among" The bot says "Us"
Auto Responder Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Responder module and click on Add Response
3 - Finally, fill out both the Trigger and the Response fields.
Keep in mind: You have three options for the response you added. Wildcard:which will cause the response you added in long sentences to be triggered and responded to. Send as reply: which will respond to your trigger with the discord reply. Ping the author: which will respond by pinging the user.
Thank you very much
please use only one support channel -> #support-ar
hi i need help for leaveling seystem
ask your question right away
How to adds the role levels?
disabled temporarily due to maintenance
!level
Leveling System Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.
Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
how do I ping roles using the twitch notification ?
<@&675070424748654593>
Hey, you have entered incorrect two-factor code
It doesn’t give me the option to do that
I’ve tried signing out and signing back in too and still no go
Hello, add the & symbol after the @, so it look like that <@&110772605875529789> ||(if i wrote your ID correctly)||
ohhh right , thank you
I’ve even tried removing it’s auth from my discord account and still doesn’t work after re-authorizing it
Can you try using a different browser? This problem basically lies with discord. When adding a bot to the server, you should see a window to enter an authorization code same as you do when you're logging into your account
No problem
I’ll try
Nope @sage flint
Different browser same reaction 😭
And it didn’t ask for my 2FA code again either
A little strange, because this screen pops up only if you enter an invalid code. Mind you inviting me to your server via DM?
Sure
Just invited you

Hello, how do I make probot ping a role when he sends a welcome message? I tried to use <@role_id>
using both chrome and edge have same issue
occured during creating an auto responses
Hello, try this <@&role_id>
Try now
its resolved.
thy
I can't access the probot website. everything is perpetually loading.
Hello, website is currently down, try again later
Hey, should be fixed soon
Hi, ask your question right way please
Ok
What if someone's selling credits
For nitro
I mean nitro for credits
Can I buy?
@sage flint
uh, that's both a scam, and illegal.
Already told you yesterday #support-en message
Yes, you will
you snitched on yourself bruh
?
I'm just asking
Ain't got that many credits anyway
People do trade so can I report
@near flax please follow the channel rules
@fading pecan already told everything. Buying anything from outside our store, trading credits for anything with other users, or any other abuse of credits will result with blacklist. Please do not repeat your questions again
Ok sry
Is there any updates when the website will be back online?
Just tried an hour later again and still offline
Hey I have yet another issue with pinging roles. Probot tags them now, it works! But he does not ping anyone, tried it. The role appears tagged but does not notify anyone.
Hey, is your ping in the embed? Because any pings don't work in embeds only in regular messages
Nope, they are in a regular message.
Let me send a pic rq.
welcome party at the complete end
why is the website specially the embed part so slow?
Role pings are disabled in the welcome messages
No
Ah. Is this a system thing or can I change it?
Good day
The website is extremely slow when making changes, it taking 5 minutes to make save and took 3 minutes to send an embed & takes a long time to load profile and server after loggin in.
Ive tried refreshing, clearing cache and cookies & a different browser however still having the same issue.
Also the send New message doesnt function as it used too. We used to be able to save an embed and if we wished edit it without saving and send a whole new message while saving our template/having to save changes. Now we are forced to save changes inorder to send a edited message.
Hello, <@&675070424748654593> , I am currently trying to log in and manage a server, but it continues to tell me that I require additional setup. I have gone through this process 5 times. Please help. Photos to show that the server does indeed have Probot and it has Admin perms at the top of the role list.
why is the website so slow?
Has support gone away for the day?
Hey
When I type command /top ,bots sends message of The module of command is not enable
How do I fix it ?
@native tinsel @woeful ingot
Does anyone happen to know the proper "ping" to have @stone cloud welcome "@ Welcomers" /lika role i have set up? For people who join my server i mean
I am not support....
idk if it is the same since i cannot use the dashboard presently
but Dyno's is {@user}
got this at 8 am EST this morning
<@&675070424748654593>
Try again after a few minutes I will notify the developers of this issue Thanks for reporting it
It is currently 12pm EST (im the same timezone)
I think you have disabled the leveling system feature. If you have disabled it please enable it again because the command is part of them.
@timid jewel would you happen to know anything on my issue? 😅
you want to mention @the people who join your server, right?
I contacted the developers they will look into the problem, there is nothing I can do unfortunately.
Yes with my servers @ Welcome role that'll ping the members who have that role (in sort a Welcome crew)
welcomer variables
[user] ~ mentions the newcomer member
[inviter] ~ mentions the inviter (vip only)
[server] ~ server name
[userName] ~ just says the newcomer member name
[inviterName] ~ just says the inviter name (vip only)
[memberCount] ~ amount of members reached
<@user_id> ~ mentions a specific user using his id
<#channel_id> ~ mentions a specific channel using its id
<@&role_id> ~ mentions a specific role using its id
I think these variables can help you
Heyo i wanted to use the embed message feature from probot, but it seems the dashboard is pretty much non available for me.
Is this a common issue right now or is it my internet/browser?
what do you mean? like you have a CloudFlare block or the site is slow with you?
this is what i mean...
it's been doing that for over 2 minutes now and i know that the page was faster cause i used the bot to setup one of my other discords before.
we know the site is currently having some issues and we have sent the issue's to the developers and they will resolve it as soon as possible.
Oh so it is a general issue... phew i thought it was only me.
Well then the Embeds and Reaction Roles have to wait for now 🤔
But thanks a lot for the quick answer 🙂
Don't worry it won't take long to fix. we're sorry but it's beyond our control.
glad I could assist!
I used the &role_id one and its working now. Thank you!
Hi my support request was missed
glad I could assist!
?
we know the site is currently having some issues and we have sent the issue's to the developers and they will resolve it as soon as possible.
Same issue it took 10 minutes for me last time and the website is gone down again for me
Okay!
And Sorry, I missed your message 😅.
Hello, may I have my question answered?
#support-en message
Started here:
#support-en message
The site is currently experiencing issues, please try again after a few minutes If this problem persists even when the site is not down, please let me know.
Its only mentions them but they receive no notification, and that is indeed the case. As far as I know this is from a discord system.
Strange. Other bots that I used ping just fine so.
Unfortunately, ProBot doesn't have this feature yet.
though, feel free to suggest it in #573053418017521664
Thanks!
just paid for premium and its asking me to pay again???
We noticed that you are a premium user, for faster response go to #premium-support
Hello, try to edit any channel name
???
The daily won’t work on iOS?
Good day
The website is still not functioning, will their be an aanouncement when it is back?
we know the site is currently having some issues and we have sent the issue's to the developers and they will resolve it as soon as possible.
you might wanna post something in #status that there is a issue so you guys dont get overloaded with inquirys about the site
We noticed that you are a premium user, for faster response go to #premium-support
Thank you so much for letting us know Chillax. as i was about to ask why isn't the site loading properly.
Glad I could assist!
🙂 i'm assuming they're still working on it?
Hello! I am wondering if i am able to only have the rank bot track ranks for voice chat and if so how do i do that?
I'm trying to reset everyones xp to 0. When I do individual user it works as expected but wanting to reset everyone at once. Not sure if I am missing something here
Hello, you can't make the bot to track only voice channel but you can disable users of gaining xp in specific channel. To do this go to https://probot.io/ log in and select your server --> leveling system and select ur channel as non xp
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Hi, try now
You're doing it wrong, you are resetting the points not the xp, to reset the top for everyone type this /reset type:Text target:@everyone
Is there somewhere i can get the difference explained?
thank you!
Hi I have a problem I can't change my profile name or photo when I want to change it there is no save
I can't understand
For the duration of your purchase.
We noticed that you are a premium user, for faster response go to #premium-support
Hey, only @stone cloud related things here
Hi, the bot will have a custom avatar and name as long as you own it, that is, as long as you pay for the subscription
But I don't pay anything
probot related questions only please
gm
Hi @sage flint does Probot have a whitelist function? to verify wallet addresses with a uploaded list? Thanks
Hey, unfortunately we don’t have such a function
how to find the bot ID?
<@&675070424748654593> sorry for the ping how do I find the bot ID because we bought Premium but need to transfer it to another user
Hi @lapis plover I've clicked in Discord on the bot and it has the #Number, I've used that on /VIP transfer but it keeps saying the following
We noticed that you are a premium user, for faster response go to #premium-support
you can get your premium's id by enabling developer mode on your application, then rightlick on the bot's pfp (desktop) or just tap on it (mobile) and find the copy user id button
Do I need to have both ProBot and ProBot Prime on the server of just he Prime
only the prime is enough to be used if it has taken over the tasks from the normal bot
yes tasks are all there I just kicked the normal ProBot so was just wondering
Is the website available yet?
its not letting me enter the website, it is on a Endless Loading Loop
Yes
Hi, clear your browser cache and try again
Did not work
Change ur browser
Try through https://probot.io/daily
Click again on get reward
I did many times
Tried google and safari and many apps and it won’t work
there’s only one website open
I got it working now
Renew the site
Follow the channel topic please and do not use translator in the support channels
Okk
How does the leveling system work? Like is there always a certain amount it increases to gain that level each time you level up?
embed problem solved ?
how can i do that when someone says a specific word he gets a time out for an hour?
How do I crete a welcome panel sort of thing that other discord servers have? That takes them to rules etc?
is probot being slow for anyone else?
i think probot is being ddosed
how do you know?
mine was taking a full 5 minutes to load a couple of hours ago. And perfoming tasks took forever.
same
I thought the slowdown was beacuse the servers are american but then I thought about how Dramex and Rooka are Saudi Arabian so I'm confused or I don't know
Hello, what's the size of the image?
Hey, for text, every 2-5 minutes while you sending messages, the bot gives you a random amount of xp from 10 to 40 each time. This means that you gain some xp after sending a message and have a cooldown of about 2 minutes, regardless of how many messages you sent.
For voice, it's similar, but the difference is that the amount of xp is about 10.
Yes
amazing I'll try it later 
Hello, on the dashboard choose your server from the left side bar and head to the Automod module. Find Bad Words rule, enable it and click Edit Rule button. In the first field enter the words after which you want users to receive a timeout, then below select Timeout Member set the time to 1 hour. When everything is ready click the blue Save changes button below
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.
in your discord server settings go to onboarding and enable it
Follow the channel rules please
its not what he asked for
We're on ProBot server so i gave him instruction how to set-up welcome message using ProBot. This is not the place for a question that doesn't involve the bot
So does that make me able to have what other servers have like this one. I was greeted by a welcome screen and had a few choices what are you seeking out of this server. It's not images I'm seeking [but also useful] I couldn't find any answers on the internet so I also asked here (regarding the bot, if the bot can do that) (and both if that is possible). I've never done it before
This is Discord welcome screen itself. This is not involve with any bot.
To enable this thing, first you have to need enabled Community on your server, to enable this go to your server settings and click on the Enable Community, then click blue Get Started button and go through quick setup. When you done, you should see some extra tabs in your server settings, one of theme should be tab named Onboarding, click it and again click the blue setup button
Ahh that's why I couldn't see the option. I am hesitant against onboarding because that gives permissions directly with Discord and allows third-party not associated with the input of data. I'll do it then 😭 Thank you for the support Sis.
No problem 
Thank you regardless
So for like the amount of xp you need to advance to the next level is there already set numbers? For example level 5 you need like 3000 xp, then level 6 youll need 3070? Like is that random as well?
This is a fixed amount for each level but gets higher with each level
Is there anyway to figure out that number? Just been asked by my members in the discord
There is no list of the required exp for each level, but your users can check how much exp they need for the next level using the /rank command
Hi
Hey, how may i help you?
You already got respond here please stick to this and no not use two support channel at the same time 🙏🏻
Hi, you can earn credits by claiming daily reward and voting for the bot
https://probot.io/daily
https://discordbotlist.com/bots/probot/upvote
I would know if I need to dm a admin or u can make it bc admin b
Mabye take much time to respond
contact them yourself
<@&675070424748654593>
there is problem with it
try another browser?
Hey guys ProBot Website dont load in, why?
try another browser
wait for it maybe cuz ur internet
what?
i am just support here
Nope my Internet is fine, im reboot it, It dont work in Microsoft edge, and dont work in Chrome to
Yea
no i dont have any permission
..
doesnt work in opera
try chrome / microsoft edge
In new browser its load in, but i cant send any message with Pro Bot
i save changes to
<@&675070424748654593>
I guess everyone is having issues with this today but when I try to load up the dashboard it just buffers endlessly, I was able to get in previously but ended up unable to send an embed
it is slow, but it just loaded me in
NICE
however, it did give me t his error on the website, while it did correct what I needed to be corrected in one of my embedded messages
So its slow, and works even though i got an error. Sounds like it works to me xd
The site is currently experiencing issues and the devs are working to fix it as soon as possible. please try again after a few minutes If this problem persists even when the site is not down, please let me know.
@thorny lion @analog light
Could you please provide a more detailed explanation of the issue?
We noticed that you are a premium user, for faster response go to #premium-support
The probot Abbreviations cmds isn't working
-/points reset user:[user]-
reset ALL points and NOT of a specific user !!! it killed my whole list twice now 
<@&675070424748654593>
also u cant decrease points from users who left the server !!
just try again from time to time it works sometimes
been trying to load up the website for 2 hours now, problem is still persisting @timid jewel
now loaded up
are you confident about this? I've just attempted it and I didn't encounter this issue. would you be able to record a video showing how you execute the command?
might be to do with the bitrate in which the probot servers are being hosted on
I have reported this issue to the developers, and they are working on resolving it. please be patient and we apologize for any delay.
i mean its ok, i dont have to rush to do anything with the bot anyways so its all good
Thank you for your understanding and I wish you a wonderful day 
i wish u a wonderful day 🙂
Hello, there is a problem with the probot
Please fix it
Hello,What kind of problems? Elaborate please
Hey ProBot team, I'm experiencing an issue where the dashboard isn't loading for me. Is this problem specific to my account, or are others facing the same issue? Thanks!
Known issue, try from a different browser or clear ur cache maybe this can fix ur issue
Hello! I've been having issues loading older "Self-Assignable Roles" embeds from the Dashboard (been trying the past days) and I wanted to try and make some changes to some role giving embeds. There are only two that show up and give roles, the rest are blank.
They also don't load the embeds even if they are there, or take a long time to finally register.
And was wondering if there's anything I can do without having to re-post the embeds on the specific channel and then adding onto the assignable roles. 😭
I've already tried using a different browser and cleared my cache. Also attempted to log in from my mobile, but unfortunately, the issue persists.
I actually JUST invited the bot to my discord and yea seems like it's down right now
dashboard is just spinnin'
Someone just told me to "Ki$" in my dms and i got ss, can he get banned?
following up to my own comment, it just took a while dashboard is up and runnin'
What's wrong again with the dashboard?
We noticed that you are a premium user, for faster response go to #premium-support
Like fuckin always hahaha
Hey is the dashboard okay? I been trying to get to it for the past few minutes or so! And it isn’t loading
Likewise been waiting for a while and my dash isn't loading 😦
known issue by devs, they're checking it out, apologies
Ahh thank you for telling us! Appreciate it a lot
sometimes they get broken I had to fix mine via changing the mesaseg to "select" then saving chnages then selecting the mesage again. If your confused I'll help Sis
🙏 Thanks!
Hey! I have a particular thing I want and Im not sure how to do it.
Im hosting a murder mystery game, and there are 6 different channels I want updated with 6 lots of different information at the start of each round.
I thought maybe of using the auto-response, as a trigger, but that would mean Id have to type in each channel 6 different triggers each round

<@&675070424748654593> Can I use Probots autoresponder in conjunction with an open message on another bot?
may you try now? it has likely been resoled for a part of the userbase that were affected
you can use the autoresponder feature yes if you want to also use the randomized responses, else you can just use embed messages feature to post the messages to where you want without having to send and delete your messages in the channels, for the cost of being kinda slower if you're still new to it
Ive actually been doing the latter yeah
unfortunately no to prevent possible infinite loops
the duplicate feature is really helping tho
Thank you
glad you liked the feature
We noticed that you are a premium user, for faster response go to #premium-support
Do we know how long it'll take to get the site back up by chance?
it's likely to be cloudflare doing regional maintenance. you can check from https://www.cloudflarestatus.com/ to see if your region is being under maintenance
Welcome to Cloudflare's home for real-time and historical data on system performance.
All systems operational for my region, but thank you for that. 🙂
hi,Is this error can fix it or just wating for a few min
Hey, you need to wait, should be fixed asap. Apologies
ok 👌
is there an ETA?
We noticed that you are a premium user, for faster response go to #premium-support
Been over 2 hours.
Not yet, developers are looking into it
Thank you
We noticed that you are a premium user, for faster response go to #premium-support
decline reason is right there
What
you can not use Credits to subscribe to premium subscriptions temporary
as stated there
Wo okk tnx
uh quick question since it wasn't really answered in the other chat,, is it possible to have working commands inside the autoresponder response? like if i want the autoresponder to perform commands every time someone says a keyword
like if i also want commands inside of this message that works
no but I think you can just setup the auto responder to respond to that keyword, and set that keyword as the existing command you want the bot to execute as alias
however it will only execute the commands if the sent keywords are 100% match
yeah i think for commands i have to type it out in the text box while actually typing right
i'm trying to implement an email verification type of gate where only users who enter an email with a certain postfix are allowed in the server with extra permissions
would there be better implementations than having me and the mods manually adding roles for new users?
thank you for your response by the way it was very much appreciated
by now we have yet to get on planning an advanced custom command feature, but it can be spooked at any moment in the future if it's really needed and wouldn't affect the performance of the bot much
i see i see, thank you so much for your answer!
@sage flint
Anyone
We can do giveaways of probot right?
Or will be blacklisted?
If you're referring to the ProBot credits giveaway I don't believe that's forbidden.
I can't transfer
Since your account is new it needs to be at least 1 month old for credits transfer.
Ya
Anything else I can assist you with?
I'm glad I could assist you. Please Stay safe & take care.
hi
anyone can help?
<@&675070424748654593> ?
Hey, could you elaborate a bit what exactly not working? Like bot is not giving reward roles or what’s the problem? Also could you bring a screenshot of your leveling system setup?
not givin roles
Alright, could you send a screenshot of your setup?
You have set the required text level as well as the voice level, so users need to reach both levels to receive the reward
Just set one of these levels to 0
If you want users to receive a reward when they reach one of these levels, add the same reward twice. Once with the required text level and once with the required voice level
mhmh
Here’s an example
okok i try but i think not go working too
Guys guys ugys guys
I added probot to my server
Im trying to use the / play command but its not responding
what should I do
Please someone help
Hello, we don’t have the play command
But I saw on some other servers they could use it to play music from yotube
did you guys remove it or something ?
Well, certainly not with our bot
We have removed music from our bot almost a year ago
ok thx for letting me know
No problem
has probot been fixed?
what do you mean?
its being slow asf
and its not my end because i can use any other bot fine
Should work fine now
Website is being slow
we'll take a look into it
<@&675070424748654593> Hey! Sorry to bother you, I'd just like to know how I can properly set up Probot's starboard so that it looks similar to the starboard bot, thanks!
Here's an example of how Starboard looks
Hey, unfortunately our starboard does not support images yet
Oh I see
- Please do not mention admins for no reason
- the command is /profile
- #commands
Sorry
Fixed?
Yes, website is fully operational. You can check if something is still working slowly for you
What's the problem
Translate : please close the vpn or proxy and try again
I don't use any vpn or proxies
Need help
Hi, restart your internet and try again
What's your problem and next time don't ping Mods for help and explain your problem right away
<@&675070424748654593>
Yes?
You here?
look
wait pls
Look this
My friend transferred me 80,000 credits. Look at the time. Also, when I transferred the credit, only 7,000 credits increased???
please use only one support channel
ok
@untold archI used it
Because on the second channel it is not support
..
It is written in the log and in the chat that 80,000 were transferred, but there is no 80,000 in my account. Look at the time between the two pictures.
@untold arch
pro
we would like to ask you to check if that's really a premium subscription of our bot, or just another fake bot created for the purpose of getting credits from you
we can not verify if it's a real bot or not with only the command usage
Everyone uses it, and I use it because I manage it on this server
still can not verify
even with that, we can not verify
????????
lol
Is there anything that still checks this probot like any other probot?
؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟
we really can not verify nor check if the premium subscription is legit or not without atleast the premium number, or the owner of the subscription must be in this server
i don't I really can't believe this
you can stop sending medias since they can not help us with verifying the subscirption
You are useless, I swear to God, whoever managed the probot before you had the worst management, I swear to God.
I mean you can always be directed to the site with just a link, so it can be easily faked
lollllllllllll
other than providing us with the requested information, there's nothing more can be done
@split needlewait look
either you provide us the subscription's number/user id with the subscription owner's user id, or ask the subscription owner to join this server

