#support-en
1 messages · Page 128 of 1
no
Thnk u 🫶🫶
Is there anything wrong with the pro bot ? Premium
We noticed that you are a premium user, for faster response go to #premium-support
Hey, i need some help with the starboard feature. Can comeone help pls?
<@&675070424748654593> 🙂
I don't understand well what the starboard is for.
Plus, i create on Starboard test, but didn't see in any channel of my discord, and there is any "send" button in the ProBot dashboard
It seems to be a great feature, but don't understand how it's work 🥲
I read the help doc in Probot site, didn't help
oooookay i understand now
The ⭐️ are able on the reaction message?
Okay thank you
No more questions, thanks for your help ! 🙂
i need help
We noticed that you are a premium user, for faster response go to #premium-support
hello, does probot work together with onboarding, or do i need to disable it?
Hey, no need to disable it
Hello, What's your problem?
Hiiii since recently I can't do the /warnings command anymore.. it won't show me all warnings available... I can search on them separately but not warnings in total..
Can you do ss the list of warnings please
Yessirr?
It shows like this
So no warning list showing up?
Nope... 😦
Can u please send me ur server via dm I'll check it by myself
U only mention support if u want to help a user or in case u want help, please read the channel topic again, thank you
no worries
the new embed system still fails at strings like :V ```
t t, t t and just want to display ... t X=([#CurrentSection:W]/2).
<@&675070424748654593>
Do you mean play songs?
If you mean voice channel, u can't anymore cuz we removed the music feature from the bot
Please do not interfere
None of the supports were present
Read the channel topic again before helping others
hey, how can i play music through pro bot?
i lke this video
This isn't a discussion channel, head to #chat-en
oh sorry
Hey, this feature is no longer available
I dont know
no worries
Is the dashboard down? I'm not able to access it since this morning. I seen #status talking about a DOS attack or something but it should be good right?
same, it keeps saying that I need to add probot to a server it's already in
oop- it's back now
❤️
I'm just stuck on this...
<@&675070424748654593> ^
Hey, can u ss what you're facing
I'm just stuck in that above
Tried with another phone and it's working fine
Cleared the cookies still the same
It says that the server need requires setup?
Ss me the dashboard
Try another browser
On another phone it's working fine, idk what else to do
Hi, what is probot?
Fine, keep using another browser cuz the problem might be from the browser that you're trying from it
Hey, ProBot is a highly configurable, multipurpose bot that offers features like image greeting, detailed logs, social commands, moderation, self-assignable roles, social media notifications, and protection for your server.
You can see more information about the bot from here https://docs.probot.io/docs/intro
How do I set auto roles it tells me to select a message but I don't see any other option lol
Auto Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Roles module and begin adding roles.
3 - Finally, add a role that does not have administrative privileges.
Keep in mind: In order for the bot to assign that role to a newly joined member, it must be higher up in the role hierarchy in the role settings. Also, if you have the discord-welcome-screen enabled, users must accept it before they can receive the role.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
would it be possible to have to equation to calculate how much xp is needed for a certain level?
well we have no information about it
there was someone that found out the equation to calculate the xp for each level, but I forgot it
you can refer to this this message #support-en message
I have to double check the digits but mine is similar, at higher levels tho the difference is noticeable (like 20k difference)
Thanks btw!
Is there a way i can remove the level option from the bot?I don't see the command for it
You can disable it from the dashboard https://probot.io/dashboard
thanks
i've remove the bot already, but got this error
Is probot facing issues rn? My whole rules page, faqs and role info is hidden. # is working though. I have probot dump embeds in them, but that was yesterday.
ok, its an Onboarding thing and those pages are in the resources setting
I found the solution XD @livid hearth
can you help me with this? how do I enable "All Channels'
@quasi sedge hello sir
wssup
okk, sure. ty
Got it, turns out my phone browser was in desktop mode
Hello guys
I've really some big problem
I was having 11 millions credits and a probot premium level 2 in my official account
Today my account was disabled
Is there any possible you can transfer it back to this account
I'll give you all the profs that it is my account
@livid hearth
hi guys
why my role by this bot was automatically removed after being given for few moment
i have repeated the giving the role for many times but still disappear for many times
it is endless keep removing my role and putting it back
Is the bot having issues its not working at all besides a few aspects while other just fail to send
Hello, transferring profiles only available for membership subscription, if want to transfer u need to subscribe
How much the subscription?
@untold arch
Excellence Membership Subscriptions Features
**
Silver Package **
-) Double the card with the daily salary x 3 and up to 10,000 credits
- You can give others 5 reps a day
-) Priority technical support
-) Ability to change the background of your profile and Rank wallpaper from your device
**
Golden bouquet**
-) Double the crit with the daily salary x 5 up to 25% cryptocurrencies
- You can give others 10 reps a day
-) Getting the daily salary from the Discord by order
-) Priority technical support
-) Ability to change the background of your profile and Rank wallpaper from your device
-) The possibility of transferring profile information to another account on a monthly basis
Diamond Package
-) Double the card with the daily salary x 10 up to 50 thousand credits
- You can give others 30 reps a day
-) In addition to the rest of the features of the Golden Package
Which one ?
Make sure that probot role is higher than the others, also make sure that there is no protection bot in ur server that keeps removing the role
u can check via log
Can u please elaborate what's the problem?
Anything that probot reply with?
Isn't it visible? It is skewed, the avatar went to the underworld, the text was divided into two lines. It doesn't look like this in the editor though.
So I have to subscribe Golden bouquet to transfer it in my new account?
@untold arch
it should not be
the others in the server is normal but only me getting this problem
Try removing and adding it again
hmmm,maybe someone removed it from u, if not,send me ur server via dm I'll check by myself
Hello <@&675070424748654593> ,
On my server I have logs (actions carried out) and unfortunately for a few days the bot has not been able to put the actions carried out while on your site it is clearly marked as checked everywhere
Waiting for your response
Kind regards @tiny forge
thank you for your help. my frd is helping me check, he said he spotted sth and maybe try to fix tmr
in case he failed then i will come to u
Hello, can u ss the logs section
You're very welcome
clear your cache and try again
I have already looked in my log room but nothing has appeared for 1 week even though there are plenty of actions carried out, can you help me please
I have tried Chrome, Firefox, and Samsung Browser and it always gives me this message
Try changing your logs room into a new one
You don't need to ping whole support after your every message
Try through incognito mode on Chrome
I tried 🙍
Can you try on another device?
It is normal from another device, but I need it on this device and I do not know where the problem is
Something has been cached on your device that is causing this problem. Try clearing your browser data in your phone's settings. Make sure you clear all this data, because as you wrote that last time clearing the cache didn't help, you probably didn't clear everything and the files that are causing this problem are still on your device
Isn't clearing all the space in Chrome a bit dangerous?
Hey I have a technical question. While posting an embed through probot is it possible to have the embed reference something like #chat-en and @stone cloud without it just being static text???
would <@roleid> work? Also how would i go about referencing text chats if that is possible
Why should it be? You simply delete all the data that the browser stores, which is mainly cokkies and data on autocomplete etc.
Hi, yes its possible
Mentioning channels
<#channelID>![]()
[#support-en](/guild/224308865427046402/channel/664941916722429986/)
Mentioning roles
<@&roleID>![]()
<@&424428808951824406>
Mentioning users
<@userID>![]()
@sage flint
Ok I will try
It is also still there. Could this storage be a virus?
I don't think so
mentioning roles doesnt appear to work.... it just highlights the role id and stays as a string of numbers
So what is this?
In what specific field are you trying to mention a role?
Some of embed filed does not support mentioning anything. These fields are - title, footer, fields names and author name
Unfortunately I don't know, the problem is somewhere on your end on your device
im attempting to do it under description. i did <@roleID> and it highlighted it as if it were a role, but the name stayed as a string of numbers and wasnt able to be clicked
You provide it wrong

<@&roleID> is the right way
ohhh
you forgot about & symbol
The biggest problem is that I don't know which location on my device
Is there a way to send an embed to a forum channel through the dashboard?
@livid hearth Hi men
I want to know more about Golden Bouquet, My account has been disable and I lost access to it
The option of transferring profile information will still work or not ?
I don't have access to the main account where I've 11m credits
I can restore my credits and my probot premium If I just subscribed to Golden Bouquet ?
Hello, I would like to know if adding an image to an EMBED message requires a specific image size or something else? When I add my image, it doesn't want to be displayed.
You must have your old email account cuz you will get a verification code to confirm that is your email
Hello, 1mb or lower
Yes I have my old email account of course
it need only the email linked to my main account that's it ? @untold arch
Thank you, could you tell me how to reduce the size or not?
you must have ur old account logged in the website
The account has been disabled
So he disconnected automatic from the probot website
there is a lot of websites that can reduce the size, search on them
But it was logged?
No, it's stuck
I can't log in to my account
Probot prime sent me
if you don't have it logged in the web it's ok, you can transfer your account but u need to subscribe first
Even it's disabled no problem
I need to be sure if I subscribed I can get back my account level, credits & probot premium even I don't have the account but I've his email
@untold arch
Yea i meant its real or not
Yes
Tysm
is there a feature to delete markdowns?
But sorry its not report just ask
Okey bro
I'll subscribe and show me how to restore my old stuff
Okey bro thanks
anytime

Can someone guide me for the Embed message response feature. I can't seem to make it post the response
I'll finish all that, you'll make me a translator
hello fam
I want to create a role when clicking on an emoji, how do I do that?
@finite moth
Can someone guide me for the Embed message response feature. I can't seem to make it post the response <@&675070424748654593>
I cant use starboard fiture
How do I make /rank work for everyone?
In the settings it says it is but it doesn’t work for anyone but server admins
Im in a new server but no messages are going through?
I cant play song why?
by now the feature is not yet functional so you may wait for a while
it's already been finished so it only need polishing up if you can. not guarantee that we will assign you into the translator team
after creating and sending a message with the bot, head to the self-assignable roles module and setup the role menus there with reactions, buttons or select menu as your choice
also avoid mentioning individual staffs for helpm especially staffs from other languages
where are you being stuck at with it?
make sure that your members can use application commands in your server permission settings if they can not see the command list upon typing slash
what do you mean by this? and is it related to the bot in here?
feature removed
Does this effect anything else?
pretty much just the permission to toggle usage of slash commands from users
I'll do it
Thank you! That did fix it 🙂
error translate
Embed Message Question:
I saw that the Embed has been updated. There's a thing called Response? I tried testing it but it seems buggy on my side. Buggy in a sense I can set a response but I don't see the response being reflected in the embed message sent to a channel.
Can anyone confirm if they're having the same? If you're not having an issue, can you show how it looks successfully? I wanna know if it's something we can use in my server. Thanks in advance!
can someone help?
pro bot has all possible permissions
idk whats wrong
what does it mean that it has a higher position
Well the commands, i enabled everything on dashboard (starboard)
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
I can't see my server roles in the dashboard
1 - Go to your server settings.
2 - Next, drag the probot's role above all other roles.
3 - Finally, refresh the page and you're done!
I've fixed it
There were a lot of translate mistakes and I fixed them all
No, thank you
I just wanted to be a translator
❤️
@livid hearth
how to make bot ignore certain channels for logs?
We noticed that you are a premium user, for faster response go to #premium-support
not possible for now
@modern lily
I'm looking for a way to post a "button" that once you click that button the person receives an ephemeral response. Is that a feature?
If the translation is wrong, I can fix it
When will it show on the site that it is cured?
not possible to make it with buttons
i believe i already answered you about this before
i dont know
The translation had a lot of mistakes and I fixed them all
Something like that;
only way to make the bot respond is to set an autoresponder, which does not include buttons as you show here
feel free to suggest it in #573053418017521664 though
Sorry. Kinda lost. You asking me a feature????
I've generated an embed and made a button.
But this is what I get on the test channel.
No that was another thing, I tagged you on a reply for the same thing, the Embed response thing is not currently functional
hi team
i just created a reation role message
however when users react emoji, the role wasn't added for them
how can i fix that?
hi sir @urban crystal
You need to create a webhook for probot?????
I was able to send embed messages before though.
Deleted the embed since I got frustrated with it.
Why does it say pro bot accesses your email
@modern lily it's not functional right now, the Embed response feature
This
how do i change my temp voice channel settings using probot commands
usage:
/temp on
/temp off
/temp time [duration]
/temp max [limit]
Example :
/temp on
/temp off
/temp time 5
/temp max 1
you took too long
0/10
well if no one replied to you, you can mention the support
<@&836705505731936257> <@&675070490104037406> <@&956055362694434816> <@&675070424748654593> <@&675070381861634048> there's too many supports
i didn't know which one to mention
Only mention one for the language channel you are in
oh
i thought the languages were for something else
ok
pro bot gives vc roles ?
Can u explain a little bit please
Do you mean in level or something else?
Ya
Yes probot can give vc roles
if its about translations you have been insisting about, i'm responsible with it, not dramex, now that i've already give you an answer before and after that you've gotten muted once for repeating the same stuff, please stop to avoid further punishments
I'm not talking about the same thing!
then what is it that you seek from dramex? i might be able to help instead
You're talking hard
sorry?
I can't tell you
well then, sorry, devs usually do not answer dms from everyone due to being busy
But you can get my message across
that was the reason why i asked if i can help instead
You can add Kurdish support
i answered you regarding this too before
Your answer is no, but I highly insist that you add it
Sorry for this insistence
my answer was not a straight no, now as i asked above, please do stop insisting on things i have given an answer to
I have 6 accounts banned for adding Kurdish support
Another thing you can unband my account
clearly insisting only wastes time and accounts so
no i can not
I’m going to stop insisting
5 months banned account me
i can not interfere with a ban i did not do by myself so no i can not remove the ban
Thank you very much for talking to me
np
🥹
how i make the probot welcome any player join my server in welcome channel
Is there a reason the website keeps crashing?
https://probot.io/dashboard -> select your server -> welcomer module
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
how exactly does it crash can you elaborate please
Takes up to 20 minutes to load. The page has randomly gone black while working. This is a recurring issue
can you clear your cache and let me know if it repeats
music has been removed really long ago due to youtube policies
try with slash
We have transferred all commands to slash so use slash instead
alright
hey i just wanted to point out a common issue with the bot that my have gone unnoticed
sometimes when a person leaves the bot does <@!userID> instead of <@&userID>
but its inconsistent
sometimes it shows their actual tag, but sometimes not
reposted in suggestions-feedback in case i posted this in the wrong category
ah got you
We
I just got banned from Probot's website. for no reason. I just wanted to create a welcome message for a server and then I got banned
Hey, can you elaborate some more and bring a screenshot? We don't banning anyone from using our website
Can I send her the picture?
yes
This is the Cloudflare block, if you're using any VPN, turn it off and try again
i dont use VPN
You can try to use a different browser or connect to a different internet if you have one. If that doesn't help, contact Cloudflare about the problem, it is possible that they have blacklisted your ID address due to some suspicious activity
Hi i want to know that probot is not showing logs meanwhile it has all permissions
Meanwhile welcome and other stuff working fine
Hey thanks, it works on chrome. maybe the problem will be solved soon but thanks for the help! 5⭐
Glad to hear that. Have a good night!
Hi, try to changing logs color a little on the dashboard in the logs tab
Ty worked 💖
You're welcome 
are you able to add gif's to welcome messages?
Ok
Hello
Not possible
Hello, how may I help you?
Hiiii
Hey, how may I help you?
So I’m just starting this server w my bestie and she wants me to learn how to use it as well. I’m just new in general but I do pick up on things fast
check https://docs.probot.io/
Added roles but it says bot is thinking anyway to fix
hello! <@&675070424748654593>
hi i have an issue with URL withelist like i add the url "H T T P S ://mylink/" as withelist when someone is sending an url like "H T T P S://mylink/something" it's blocked
probot /play command not working
hey, do you still have the same issue
use the main domain only
play command has been removed long ago due to youtube policies
when ?
Br
Hey, i want help
Can i see the bans list?
heyya, how do i configure the bot to do well.. anything? for example reaction roles and the welcome to the server thingy. <@&675070424748654593>
i invited the bot to my discord but it still doesnt load on site
Hi
.
Hey, you can see it from your server settings it's not related to probot
Heyoo,
https://probot.io/dashboard -> select your server -> welcomer module
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
!rr
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
screenshot please
Hi, how may I help you?
yes?
even with the domain on whitelist when user poste a link wis it like "H T T P S : // mydomain.com" it's block
Yes still having the issue
It has all permissions selected was working till I changed the role and added a menu to it
Would it be possible to do an embed with a button that leads to an external URL? Trying to add functionality to quickly take people to our community's external website
Never mind I found a issue so you can't use the same embedded message when changing the role to a menu I have to delete the role section 1st lol
Not possible
Here @brazen sail support English
We noticed that you are a premium user, for faster response go to #premium-support
hey! i know probot can log when a user joins/leaves a VC, and i am trying to figure out a way on how to ping a role when a user joins a VC. i am making this for my friend group so its nothing too fancy, but is it possible to ping a role when someone joins the VC? if so this would help soo much
Hello, unfortunately its not possible
damn alright, do you know if there is any other way i can do this? i have tried several things and hoping this would work but im not too sure how to do it anymore
Unfortunately I don't know, I guess you have to look for some bot that has such a function, but I personally have never seen one
alright thanks for the help
My pleasure
With which command can I reset the levels for all users on the server?
hey
/reset type: text/voice target: @everyone
ah okay thx ❤️
You're welcome 
I have a question, i recently converted some of my general chats into forums. does probot not consider messages in forums as a message that rewards xp for levels?
<@&675070424748654593>
We noticed that you are a premium user, for faster response go to #premium-support
no i mean just in forums discussions, does probot see those messages as xp? because i was told people cant level up in forum chats
Do not use translator in the support channels
I have yet to have any information regarding this, but I think they have been recognized to record xp
But we would like you to not use machine translator in the support channels, as they may make some critical mistakes while translating from a language to another
Hello I need support
Is there any possible way to view messages that have been deleted by the command "/clear"
Hello, well you can If you have logs enabled
Hello, you mean music in a voice channel?
yes plz
We have been removed this feature long time ago
Pay for what?
No this feature isn't available anymore on either premium tier 1 and 2
It only show that pro bot deleted 200 messages
And nothing more than that
I Wana see the messages not how much got deleted
no the logs show the messages that have been deleted not how much
u sure u got logs enabled?
Like this
is there a way to get the level leaderboard and export it?
I think you mean /top command
it shows the xp tho, not the level
unfortunately, thats not available but you can see their levels by using the /id command
a bit time consuming.. any chance to have an export from the db?
no we don't have this feature yet
got it, thanks!
hi
how can i claim my credit rewards daily login ?
i have 2900 credit how can take them ?
i cant send pictures in discord
What should I do now to get the credit?
؟؛؟
oh ok i dont know about this sry
i will use ar support
I do and it doesn't show it like that
This is how it shows
Can i play music with probot
oh
id say look into jockie music or something
apologies. wasnt trying to cause issues. I have seen that question asked in here before and was just trying to be helpful
I need some help, i work with a server that is public, we want to have it so they must had there discord for a say a year before joining our guild, is there a way to do this <@&675070424748654593>
this is not related to probot we can't help you with this
does probot have this option, this is what im asking. probot is not protecting us from hackers and need higher auth
I didn't understand
Will you response as soon as you be free?
Nothing worked
heya, i've been changing an embed on the probot website but i can't find the save button anymore.
can anyone tell me where it went?
<@&675070424748654593>
hey is there a feature where i can send a dm to everyone in my server using probot?
<@&675070424748654593>
No
If you change anything the save button pops up at the bottom of the screen
If it’s not showing for you try to use different browser because maybe your actual browser or some extensions block it
right, that's what i'm used to happening. but it's not happening this time. i guess i'll try refreshing and if that doesn't work i'll try a different browser ^^
refreshing the page seemed to work. tho now i'll have to redo everything i did earlier
Hi
Hello
I need help
I got blacklist how could i unlocked it
I don't know where it came from
We noticed that you are a premium user, for faster response go to #premium-support
are you using more than 1 account to collect credits by any chance?
Nope
I got 2 accounts only
And the other acc is new
I'll check that for you but it may takes time so you just need to wait
K thanks u
Sir, this is a role on some server. This is not related to us and our bot, you should contact the staff of the server on which you were given this role and not us
K sorry
is there a way to have a gif link in level up message without the image link appearing?
Unfortunately not
@ember crag
did you create the roles in the server settings menu first?
yep
Follow the channel topic please
Make sure that Probot have permissions to manage roles and its role is above those roles you want to assign
ive turned on all perms for probot and put all the roles at the bottom
Still not working?
nope
Ok, invite me to your server via DM
How do I setup a starboard I can’t figure it out
My Probot in my server is not working. People have leveled up and they do not have the xp how do I fix this?
I mean they don't have the roles
They do have the xp
Hey, on the dashboard head to the starboard module and create new starboard and set it up:
- Starboard name
- Enter your starboard name or leave it default. It is only visible for you on the dashboard
- Channel
- Choose channel where you want to messages that reach certain star will be posted
- Star Limit
- Define how many stars a message needs to earn to be posted on the starboard
- Enabled Channels
- Channels from which messages can be posted on starboard. Leave it empty to allow messages from every channel
- Enabled Roles
- Only people with there roles will be able to give stars
Now you can customize your starboard message using available variables. You can use regular message or an embed
Hey, could you bring me a screenshot of your leveling config?
Wdym by level config?
But sure
My Dashboard Keeps saying my server needs setup what do I do\
The bot is already in the server
Just tell me like what command I should do or whatever
<@&675070424748654593>
Do u mean actually on probot.io
From the dashboard
Ok
Ye
I'm almost home
Idk
If I could do on mobile?
Should I wait to take a screenshot on my PC?
Hello, try to rename any channel in your server then refresh the webpage. If its not help kick and reinvite bot to the server. All your settings will be saved so dont worry about it
Ok thank you
No, you can do it on mobile
Okay
Is this what u would like?
I can take multiple screenshots
Here's the rest
No, this one is enouth
I see you have set both requirements, so your users have to reach text level as well as voice to get the reward roles
If you want to users receive role whenever they gain one of these levels, simply add same role reward twice, one with required only text level and one only with required voice level
Thank you :)
You're welcome 
It wont process My Premium purchase all it does is a grey screen
<@&675070424748654593>
I'll contact with the high staff about this problem
@pine willow
was the money deducted from you or not?
If not please try to change the browser
Ok
hello!! i just wanted to ask if it was possible to add more than one image in an embed message? i thought i would be able to if i added more fields but i couldn't find a way
Hey, unfortunately you can add only one image per embed
okay thank you for the answer!! TwT
My pleasure 
Is Pro bot down? I am trying to do some commands and they are not working
its repeatedly ask the authorization
edit: its normal now 9.15 GMT+7
How do I set the bot to automatticly give someone a role when they join the server?
<@&675070424748654593>
How do I reorder the various trigger/responses in the Auto-responder in ProBot? There is no indication of how to do it.
Hi, are you still experiencing this problem?
Hey
dashboard
select your server from the left side bar
auto roles
select a role
Hello, you can't. They are displayed in the order in which they were added
I figured it out. Thank you
No problem
How do i get the bot to join my vc for music
Play* the bot is already in the server /play does not work
The music feature was removed.
Hii! Sorry I just woke up, I just checked and yes 😔
Hello! I am having an issue where roles added to a self-assignable role message are not showing up as selectable in the embed. ProBot is above all the other roles. I tried clearing the permissions for ProBot and then re-adding them. And that didn't fix it. Any ideas on something else to look at?
Hello, make sure it have both send messages and attach files in that channel in case you removed its admin perm
Which commands aren't working exactly?
It's the automatic replyer
Edit, it's working again 😄
Hi I’m having an issue and I’m uncertain if it’s due to the mobile platform or the bot, but in a specific channel on my discord the embeds referencing a channel (<#channelID) the channels show up as #unknown
Hey, that’s means your provide wrong ID
no because it shows on desktop
not on mobile though
its weird
for example on desktop it shows as #𝖆𝖈𝖈𝖊𝖕𝖙-𝖙𝖍𝖊-𝖗𝖚𝖑𝖊𝖘 but mobile it shows as #Unknown
and the links work on desktop but they dont work on mobile. if it was just a visual thing i wouldnt mind, but it appears to be a funtional issue as well
Then it’s Discord bug on your end. You can try to completely exit Discord app on mobile, run it again and check
i have tried to clear the app cache, log out and back in, and restart the app. all have failed, but i will try all of them again
hello why can i not rep my friends
Hey, you need our membership subscription to be able to give rep points
where do embed responses show up?
I've made a few but the buttons don't show up below the message
how can i do that
this response feature under embeds
First you need to subscribe https://probot.io/memberships , then you can use /rep command
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Known issue
so it doesn't work at all? Is there an alternate way to do the same thing?
I want a button under the embed, clicking it makes the bot to respond with a message but not to set roles
Yo when i try to see someone's credit on my server probot says : i cant find @user "
No
give me his id maybe he's blacklisted
880226819238936647
how to check if he is blacklisted ?
His level and rank will automatically reset to 1
He's blacklisted
when the problem will be solved ?
It can't be solved
This is cloud flare safety check. We can't do anything about it because clodflare is handling it and not us directly. If you are using any VPN disable it and try again. You can also use a different browser
my bot dont set the level roles i configured on my server, does anyone know how to fix it?
i configured to set the roles only on voice channels, but its not working
Users after gaining required voice level still have to send at least one text message to trigger bot to sync reward roles
Damn, worked just fine, thanks!!!
hi , can anyone remove me from the blacklist ?
Hi, I need help asap, please. I kicked probot from my server because it was not, in any circunstance, giving my moderator the authorization to post links. And after kicking it from the server it CONTINUES to forbid him to post with an automod message. How is that even possible.
Hey, go to your server settings then to safety setup
auto mod and disable ProBot rules
You’re welcome
Are you using multiple accounts?
did that but in this category there was nothing about link, just bad words filter.
Well then, probably another bot is responsible for this. If the ProBot is not on the server and in the server settings is there any active rule made by ProBot, it is not possible that ProBot is responsible for it
this is my reserve account in case i lose acces to my main account , i havnt used it in a while and now i find out that i am blacklisted from probot
yes it is, because the message that appears is signed by probot
our probot in our server is not showing levels past 5 to our members, how do we fix that?
for example, im level 65 and all it shows is this:
may I have screenshot of your leveling-system settings?
So it’s still enabled in the auto mod settings as I told you

guys i want to type a letter and let the bot mention someone, can i do that?
@sage flint I'm now using a VPN
<@user_id> ~ mentions a specific user using his id
What's my solution now؟ @sage flint
hey need some help I keep getting Error: DiscordRESTError [50013]: Missing Permissions. but i own the server?
bot is missing permissions
thx
np
We noticed that you are a premium user, for faster response go to #premium-support
Have you ever collected credit with it?
Already told your everything sir
#support-en message
No, we don’t have music feature
Oh ok
Hi yall.
We noticed that you are a premium user, for faster response go to #premium-support
hi i need help
Hi, What's your problem
im trying to make reaction roles for my server and i dont get it
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
uhhh i dont have an embeded message
👍
im stuck on "this server require setups"
try to edit any channel name in ur server
bet
We noticed that you are a premium user, for faster response go to #premium-support
Hello
Probot has not been sending logs to my server for some time, I checked the dashboard settings but did not see any problems. How can I fix this?
Can someone help me create an embed? cause its not working
!embed
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
@analog terrace
Hey, which specific logs aren't working exactly?
All logs
The last log is about 5 days ago
try changing logs color a little on the dashboard in the logs tab
I changed the color and channel of all logs, but it still does not send logs
Send me your server
in DM?
Best support

probot keeps telling me my server needs setup but ive given it admin perms, moved its role above all the other roles, and gave it another role with admin perms
it still isnt working
ive tried changing the server name, kicking and reinviting the bot
not working
<@&675070424748654593>
ive tried editing channel names, moved the role to the top of the list, changing the bot nickname
ive tried everything that people have said to try and its not letting me access the dashboard still
ykw
nevermind
no support
no bot in my server
can you check if any other admin in the server having the same issue if not
- log off and log back in on dashboard
- if this doesn't fix it changing your profile picture on discord is supposed update your user data, which might fix the issue, you can change back afterwards
trying to edit an embed message and im getting the message something went wrong
i also cannot send the embed as a new message
Do i need to do something to set up the /profiles command? because it only shows mine, everyone else it shows a .png file and takes them to a website that doesnt work?
Done
I restored
My old account
Is there any problem currently with the pro bot logs?
Ss the error that ur facing
all it says is something went wrong
Tell them to change the background and the badge of their profile
What's the problem
try from a different browser or clear your cookies
Over and over, you can't log in to the panel
Edit a channel in your server
? Bot is Admin
yup i've tried that
Screenshot the embed please
huh?
Maybe it's from you internet connection
Clear your cookies or try on another browser
as I said try from another browser
Hello, I have the problem that the menu of the response feature is not generated in the embeds below. The same with the buttons. Does anyone know why?
Hi, I have a question. I'm in the process of creating a team and for that I use Probot and want to make nice welcome messages and farewell messages. How can I create that?
This feature isn't available yet, it's only now for prime and premium
!welcome
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Ah okay thanks. I did not know that
no worries
Thank you ❤️
hello, im trying to add music to one of my vc channels, i cant figure it out. can you help me?
What is this?
(Application error: a client-side exception has occurred (see the browser console for more information).)
@untold arch
I have the premium version of the bot, can I kick out the free version?!
We noticed that you are a premium user, for faster response go to #premium-support
Hi
Music has been removed
How do I open ticket?
try from here https://probot.io/
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Yes
ProBot don't have this feature but if you mean in this server You must have premium subscription
Yo why does the /clear command remove pinned messages?
It has never been like that before?
how do I fix it??????
<@&675070424748654593>
It has always worked like this
No thats not true bro
I have had a mute channel with rules pinned, I have cleared the channel regurly.
with clear
and the messages always still here.
I guarantee you that this command has always worked like this. It deletes exactly the number of messages you specify with no exceptions. The only time the bot does not delete messages is when they are older than 14 days or when you use a user, role or bot filter
Yeah ur right bro, the message was prob older than 14 days.
Makes sense.
Anyyways I still need help with something.
I need a bot that clears messages that are older than 24 hours.,
Do you got a suggestion?
Unfortunately I don't know any bot that have such a thing
świt
hey hey hey !
new user so sorry if it's a common question or shown somewhere else... but I am curious when setting up levels if it's always reset after every level. Example:
I have each 3 roles set to 1, which is 7 min. will the 7 min reset each time and after 21 min the user will have the third role? or is it after 7 min the user has all 3? Thanks!
What are the ways to increase my xp ?
How do they change the background?
Heyo, Im trying to set-up a customer command with a invite link to a vc and have like the name of vc and join vc. so When I give probot the link I use to make that join vc probot's embed just says discord.com instead of my vc
hello there, is there a problem with the levelling system? cuz no one is gaining xp in text or voice level and not getting a massage when someone level up
We noticed that you are a premium user, for faster response go to #premium-support
Be active
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Make sure that the channel is not disabled from gaining xp
hey, probot in my server has stopped working suddenly, anything that could be happening?
perms have not touched at all, worked perfectly until about an hour ago
if i try to go to the dashboard on the website, it just says "this server requires setup" even though it IS on the server
<@&675070424748654593>
Hello, my Dashboard told me that a setup is required. Probot is already on my Server. <@&675070424748654593>
same as me, does probot work on that server at all? mine doesnt
uhh nope, at least yesterday
Our level system doesn't work properly anymore either...
Nope ist down
yepppp same here
hello there I got a weird problem that the welcome message one time it showes the text and the username and the next time it comes without the username and the text and its repeating
Hey, I've been gettings reports from users that they were not able to see the images in embed messages, does anyone know something about it?
Maybe try to login via https://probot.io/daily
It worked for me occasionally.
can you see the image?
Yup, only some of our users are unable to see it.
So I'm guessing it's an issue on their end, but I was trying to see whether someone knows how to fix it 😅
Why are response not working its not showing anything
I'll ask the high staff about this problem they might have an idea about it.
what do you mean by response?
like all of the commands are not working or only the auto responder is not working with you
Thanks 👌
same problem overhere
Hi there. Refresh the page, if you are still experiencing this problem try to rename and channel in your server. If it doesn’t help just kick and reinvite the bot to the server. All your settings and stuff will be saved so don’t worry about it
this fixed my issue too. thanks!
the re-adding it to server
How do I get probot to send an embedded message in a thread?
Gm
Hi, I'm unable to send an embed message. When I want to use Send New Message, no channel appears in the list. Tried with other embeds, same issue (worked fine before, didn't change anything in my server since last time I used it)
Hey, unfortunately it is not possible
Hello, create new channel on your server then refresh the webpage. After you can remove that new channel
It worked, and while scrolling to find the right channel, the whole list disappeared
Did it again, but deleted the new channel before trying to send, and now the list is still there
Thank you
You’re welcome 
I'm trying to find info on the Level System? In short: is there a default xp amount required to gain 1 level? Is the xp amount to gain further levels static or does the xp amount increase as a user gains higher levels?
If this is a default/unchangeable setting by the bot, where can I find how much xp is required?
The command to manually give xp feels confusing when the amount to grant one level could be 10 xp or 1000xp 😬
Hi, every 2-5 minutes while you sending messages, the bot gives you a random amount of xp from 10 to 40 each time. This means that you gain some xp after sending a message and have a cooldown of about 2 minutes, regardless of how many messages you sent. This value can not be changed. We don't have a table available to show you exactly how much exp is needed to reach a particular level, but with each level you need more and more exp. You can check how much exp is needed to reach the next level using the /rank command
thank you for the swift reply! 🙌 I figured it was something like that, based on the info available in the dashboard. I will repeat myself though: It's a little confusing to not see this info anywhere in the dashboard or docs though, even including a tooltip for the "setxp" command would be incredibly helpful 😊
Hi
I'll see if we can add this information to the documentation 
So in a day , My account has been blacklisted. How can I solve this problem?
awesome, thank you ✨ re the xp amount required pr level, is manually checking the rank command for each user the only way to see how much xp pr level? Is it a static amount pr level, i.e. does leveling from 1 > 2 require the same amount of xp as leveling from 10 > 11?
Yes, this is the only way. And to answer your second question, the required amount of exp increases with each level, so the required amount for exp to level up from 10>11 will be higher than at level 1>2
Hey, you’re not blacklisted
Güneş doğarken ardından tepelerin amına koyayım tüm teletabilerin
#support-tr
gotcha. That's not what I was hoping, tbh 😅 the lack of transparency in the leveling system, having to manually check someone's rank and then calculate yourself how much is required is not something I'd want to implement for a server larger than maybe 10 members. Hoping my feedback isn't too unwelcome lol.
Thanks again for the replies and assistance, I really appreciate it 🙏
It was a pleasure to help you and thanks for the feedback we are still trying to improve our bot 😊
hi
Anyone have any ideas with getting self assignable roles working? I'm trying to have it just setup basic roles and I feel that it looks like everything is correct however when I or anyone else reacts to the message no role is assigned. It says specifically "❌ There have been no changes in roles." The bot role is set above every role but my own.
Can an admin give out credits or is it only from the daily?
Does anyone know how to get the responses to show up on embeds? I've tried both buttons and menus and nothing shows up on the embed 
Was Pro-bot having issues today? It's not been logging our join and leaves in our server
Hello, please Screenshot the bot message and the reaction that you got, also screenshot how you done it in the website
only from daily
This feature isn't available yet for the free version
Change their room into a new one
Alright, thanks! I didn't see anything on it about needing premium so I thought I was doing something wrong.
no worries
It's in admin logs currently but that's only while I'm trying to figure it out, originally it's always been in a different channel, just didn't want to keep spamming everyone
is there a way to post EMBEDs into forum threads?
We don't accept probot non related questions
Give me your server via dm please
Not possible
Hello, the bot is offline on our server.
Hello, are you having any problems making withdrawal
First check ur internet connection, then refresh the page, if this didn't work try with another browser and Join from this link https://probot.io/
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Kick and re invite it
We only accept probot related questions
will we have to make all the commands over again?
No everything will be saved don't worry
got it thanks
my pleasure
thx
you're very welcome
im sorry its still showing offline after a kick and invite
Screenshot his profile please
Yes?
excuse me?
If you have non ProBot related questions please head to #chat-en
Just wait, it will be back after a while, if not ping me
#support-ar
What do you main
?
I thought you needed help in probot
I don't know what are you talking about
What code
Commands?
Oh
Ask a support because i don't know
Sorry
😅
@queen drum @echo sundial you too this not a conversation channel, this is ur last warn, next time head to #chat-en
I was want to help him
._.
if you want to help others you must respect the channel topic
Only @stone cloud related
Sir, this channel is about only ProBot related things. If you want to learn about coding or any other stuff i suggest you to search for it on Google
Hi Everyone! Is anyone using the color feature in Probot? Care to share where you use it? I'm kinda struggling on it because Discord Roles got colors anyway. So what's so special with Probot though?
probot one is about role colors as well, it just allows people to choose their own color role rather than being given one
you're welcome
how to disable the levelling setup of probot ?
Hi there. Refresh the page, if you are still experiencing this problem try to rename and channel in your server. If it doesn’t help just kick and reinvite the bot to the server. All your settings and stuff will be saved so don’t worry about it
Okie, thanks
Hello, go to the dashboard
Leveling System
Disable it by swiping a button on the top right corner
No problem 
All of this don't working :с
May i get invite to your server via DM?
Okie, now it works
thanks!
Alright, have a nice one!
Keep up the great work, thank you again 😊
Hello! I'm having some issues with ProBot lately, specifically with the auto-logging system.
When an action is made (e.g. a message is deleted), the bot most likely won't send the message in the #message-deleted channel, or will send it after a few seconds/minutes. Although there are these times that it gets sent, but at most it won't, or will be delayed a lot.
I've also checked the bot's response time, and it is only 144.
<@&675070424748654593>
I dont lock on the my account
I can't log into my account because I forgot my nova password, can you help me
Although I don't know what that is, please only ask ProBot-related questions here.
You may try to reset your password with a button that may appear when you try to login.
scusa scusa
i want to report someone trying to buy crdts
<@&675070424748654593> Got the same issue someone above was having.
Probot stopped working, and tried the same steps
all of the commands aren't working?
It works again...?
I guess it works again
I have that issue right now
And custom roles wont respond
hi
how do i clear a full chat
it says only 99 msg
and now i can not remove any other msgs
even /ping command isn't working for you?
Yes it answered with the application did not respond.
use /clear command and the amount of messages that you want
it should clear any message being posted within the limited range of 14 days
i want to clear further
like 2 months ago
do it manually
Jesus
🥹 almost 5k msgs WTH
F
yeah its a rest and off duty time for an rp server so imagen how many msgs will be there
delete the whole chat If you want, we can't do anything about it and you can't delete any messages older than 14 days with bots due to discord limits
can you try kicking the bot out and invite it back in?
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
Thnx
@noble stone
Hello, it’s still down
Hey ! I need some help !
Who can tell me why i cannot send a gif in my embed creator ?
i'm glad to receive some help, thanks !
HI
Hi
.
Please ?
Hey, are you still facing the same problem for now?
Are you receiving an error or something like that while uploading the gif?
The file should be 3mb or less
Yes it’s still showing offline
<@&675070424748654593>?
<@&675070424748654593>
How to check text leaderboard of top 15 ?
@dull void ?
You can do /top and on the "type" type Text/Voice, regarding what you want to check.
@dull void how to reset everyone's xp
You can only do it by using /setlevel "1" to each member in your server, although I'm pretty sure if you kick and re-invite the bot, they get reset.
No I'm tracking msg for roles for staff then we will reset xp of server every week so how to reset xp of server? @dull void
<@&675070424748654593> ? How to reset xp of all server members?
Try with another gif and see if it work
Send me your server via dm
Not working
/reset type:Text target:@everyone
i keep getting DiscordRESTError [50035]: Invalid Form Body
embeds.0.description: This field is required
Ok, thnx Sir
even tho i never changed anything
fixed!
Show me how you did it
Ok thnx
alr have a good one
nevermind
I'm pinging family for target then bot is saying that application didn't respond
it keeps saying that again
Change the log channel into a new one and try
try again if this didn't work just wait and try after a while
Change your browser
google doesnt work no more?\
it is, but try from another one maybe it's from the browser
ah ight
same problem
i keep getting DiscordRESTError [50035]: Invalid Form Body
embeds.0.description: This field is required
Send the server in my dm I want join
It's a french server 😅
Screenshot please
Sir, it's not a conversation channel so please head to #chat-en
Are you getting any error message?
<@&675070424748654593>
I can't read that 🥲
try with a gif less than 1mb
ProBot has All permissions right?
Yes
And above all roles?
I asked the admins and they said it's not available for the free version, for now only for prime and premium,sorry @rotund kraken
no worries
I'll try in 30 minutes
Not working.
Yes it is
I just had a quick question about the text leveling system with ProBot
Do discord slash commands provide XP on ProBot when used?
I think it doesn't
Hi I need help
Hey, as it said, you incorrectly made a captcha
Hello, no. Slash commands are not counted in the leveling system
thank you :)

