support-en

[vital coyote]

can you send credits link

hii

[nocturne flax]

Hey, Pro bot is taking way long to send logs in channel. How can I fix that?

[golden moat]

Probot is literallyh not working at all for me

[white gyro]

Heyyy
/rank is not work
Ranks And Xp Cmds Not Work

Pro Bot Cmds Not Working:/

Wtf

[native fable]

Is there a way to set the image welcome message to delete when someone leaves the server

[sage flint]

Hey, use aliases instead of slash commands
If you don't know how to make one, here's how
Go to the dashboard (https://probot.io/dashboard), then click the edit button next to the command to which you want to add an alias, next in the aliases box put phrase that you want to use instead of slash command, hit enter and save changes. Now whenever you or someone send an alias on the chat like regular message it will run bot's command.

hi @white gyro try same solution

[sage flint]

No

[sage flint]

Hello, its knwon issue. Should be fixed soon

[native fable]

Thanks

[golden moat]

Tysm!

Wait, how does it work for commands like /setlevel wher eyou need more info?

[white gyro]

Fixed
Tnx you

[sage flint]

Same as for slash commands
[yourAlias] @user text/voice (level)
example
setlvl @blacku6 text 10

[sage flint]

You're welcome

[sage flint]

No problem

[nimble garnet]

Anyone know the max image size for Embeds?
I am trying to update the gif at the bottom of an embed but every time I do I just get "error - try again later" & it doesn't upload.
The file is only approx. 4.2mb

[sage flint]

max 1MB

[nimble garnet]

1MB for a GIF banner RIP

[split needle]

It's 3MB, not 1

[nimble garnet]

Can't be... still not working with a 2.9MB file

[split needle]

Then I guess the host lowered the limit or something

[abstract thunder]

Asked this same question about a month ago, why does the /rank command no longer work in my server? That command works in other servers but not mine. We are currently using ?id but it would be great if the slash command would work again. Any advice as to how to rectify this and why has it simply just decided to selectively stop working in some particular servers and not others?

[nocturne flax]

Why when I try adding probot to any of my servers does he say this server requires setup it was fine till my dumb admin kicked him and i readded him back and took it from him now he just says that so how do I fix that?

[dull glade]

Oh wait

<@&336913504051265537>

[ruby cove]

Just post your issue here mate..

[wicked plaza]

One message removed from a suspended account.

[ruby cove]

I am not a Member of the Support Team but I know the solution.

1. Head over to Bots Dashboard.
2. If you don't have any Profile Background, you have to buy it from your credits.
3. After you buy a background just click on it and save.

If you get any problem regarding this just Ask here.

[viral sundial]

.

[dull glade]

I just wanted to know how to add color roles to to my dc it’s so complicated on the probot website 😭

[nocturne flax]

Jus got on discord once again

[viral sundial]

just create numbered roles
(1,2,3,etc .. ) and give every one of them its own color and they'll be auto assigned to probot's color list

[viral sundial]

try changing any channel's name and then reload the page and check if it works

[ruby cove]

I am sorry if I didn't give the correct solution or break any rules.

[nocturne flax]

Anyone know how to fix this

[nocturne flax]

Okay any channels name

[viral sundial]

your answer was correct, but please read the channel's topic ^^

you're free to help other members as long as you're following the rules

[dull glade]

As easy as this sounds it’s hard-

[viral sundial]

yes

[viral sundial]

how so?

[ruby cove]

Oh I am sorry..

[ruby cove]

Ok

[viral sundial]

no worries

[nocturne flax]

Didn’t work

Anything else I should try?-

[ruby cove]

Are you using the discord web?

I mean are you using discord in a browser?

[nocturne flax]

No

Do I need to I can if I need to

[ruby cove]

Ok.

[ruby cove]

No you don't rly need it.

[viral sundial]

as i mentioned above, you're free to help as long as you're follwing the channel's topic

and you just broke one of the rules :)

[ruby cove]

I was just asking sorry..

[nocturne flax]

So what else can I do to fix it

[viral sundial]

could you try kicing probot out of the server and re-adding it using this link https://probot.io/invite

[nocturne flax]

Okay

[nocturne flax]

So kick him first then use the link?

Or just use the link

[ruby cove]

Kick and then use the link.

[viral sundial]

you'll have to kick it out of the server first

[nocturne flax]

Okay I kicked and re added using the li k

Link

[viral sundial]

Alright, i'll make myself clear this time.
As long as there's an active support member You're not allowed to use this channel for anything but to ask for probot-related questions.
So you having a conversation with another customer or tryina help them while one of our support team is already there is not allowed.

And please take a look on the channel's topic

[nocturne flax]

I forg to restart the page

Imma repeat the steps-

[viral sundial]

alrighty

[nocturne flax]

Still says it

I have no idea why at this point tbh

Sent the screenshot so yk I’m not lieing

Hi, can i ask where to find premium bot number so i can transfer vip?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[viral sundial]

may i have an invite to your server in DMs?

[nocturne flax]

Is it okay if I ask why?

[viral sundial]

if you're using premium tier 2 you can use /vip info

[viral sundial]

i'll take a look on what's causing the issue

[nocturne flax]

Okay

Let me tell everyone first

[viral plinth]

im also getting a message saying This sever requires setup

[viral sundial]

try changing any channel's name then reload the page and see if it works, if it doesn't then kick probot out of the server and re-invite it using this link https://probot.io/invite and that should fix it

[nocturne flax]

Alr I sent it to ya

[viral sundial]

administrator permission please.

[viral plinth]

that wont mess up any role selections or will i have to redo that?

[nocturne flax]

Alr I recently deleted stuff my admin who might have caused the issue tho

[viral sundial]

everything will be saved

[nocturne flax]

And other things that peo don’t like in my server

Like my goodbye system

[viral plinth]

ehhh its still not working

[nocturne flax]

I feel ya

[viral plinth]

😦

[nocturne flax]

Find the issue?

[timid jewel]

what's the problem?

[nocturne flax]

H

[nocturne flax]

This is the problem i think he’s fixing it rn

But idk

[timid jewel]

👍

[rustic herald]

Just an inquiry, does the dashboard get affected if the server gets raided?

[proud hound]

excuse me, I want to listen to music in voice channel. But I can't find "music" on setting board.

[rustic herald]

Its removed

[proud hound]

OK, thanks

[meager lake]

how do i ban usinf the bot???
\

[timid jewel]

use /ban command

[timid jewel]

no its common problem, tho can I have your server link in my dm?

[fierce dirge]

May I ask why people in my server don’t get level roles after they reach their level? For example lvl 3 - @lvl3
I’ve re-done it twice on website and still members don’t get their level roles.
Probot is above all roles possible and has almost all permissions including „manage roles”.
What do I do?

[rustic herald]

Its an inquiry.

Does the raiders terminate the servers dashboard as well as as the server itself

[timid jewel]

do they reach the necessary level of them whether text or voice? or just one of them?

[timid jewel]

yes if they have enough permissions to do it.

[fierce dirge]

When they reach level from text, however i always selected text and voice and they always got the role from the text, do i need to change it to text only?

[grand marsh]

i have mine set to text only, the VC doesnt get used much

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[timid jewel]

yes, they have to reach both of levels to get that role

If they didn't reach the voice they cannot get the role unless if you switch it to text only mode

[fierce dirge]

Hmm i didn't have this problem earlier! but thank you! have a good day <33

[timid jewel]

glad to help ❤️

[timid jewel]

try changing any channel's name then reload the page and see if it works, if it doesn't then kick probot out of the server and re-invite it using this link https://probot.io/invite and that should fix it

[bleak shore]

Hi, I was doing something on the website and after some time this message popped up. Tried using the instructions above which did not help. Any idea what else could I try

[gloomy steeple]

I did but it does not work.

[vocal compass]

Probot is offline. When i try to use the dashboard my screen is same as the picture above

[tulip grail]

Is probot offline?

[worn cape]

The bot is up on my server.

Does joining in any stage channels will get XP?

[ruby cove]

Give ProBot Administrator perms and then reload the dashboard page, ig that will work.

[queen solar]

<@&675070424748654593>

@ruby cove don't help until you mention the staff

[nocturne flax]

hi,probot is online in any server i have in my account
but in my server probot is off
what shall i do?
what s problem?
( for fixing the problem i kick it and i add it one more time but its still offline)

[queen solar]

I see a lot having the same problem
Wait for a mod maybe he can help you @vocal compass
And yub this is a general problem and the probot devs are working for fixing it

[queen solar]

Yes

[nocturne flax]

thanks a lot

[queen solar]

wlc m8

[gray portal]

probot is offline on my server and it doesn't work , how can I fix it?

[queen solar]

@gray portal ^^

[bleak shore]

did it b4, did not help

so im waiting for any announcement

[whole cloud]

Bot offline or i'm isolated case? <@&675070424748654593>

[queen solar]

@whole cloud

[whole cloud]

Thanks

[queen solar]

wlc

[split needle]

This is not an official status update, but we have informed developers about the bot being offline in servers. Nothing we can do other than telling you to wait

[nocturne flax]

Hey

i adderd the bot to server

but its offline

[split needle]

Right abive you

[nocturne flax]

and it just says

oh

meow

[river vigil]

Why bot are offline in my server

[violet kindle]

is the bot down?? the self assignable roles arent working & i cant load in to the dashboard

[split needle]

It is
We have informed developers about it

[river vigil]

Same think bot is down also my server

[violet kindle]

my self assignable roles arent working and i cant get into the dashboard

[violet kindle]

thank you<3

[river vigil]

yep i also

[split needle]

This is not an official status update, but we have informed developers about the bot being offline in servers. Nothing we can do other than telling you to wait

[worldly bear]

Probot is offline on my server

[bleak shore]

read 10 messages above

it is not just ur issue

[nocturne flax]

I hope my reaction menu is saved D:

[deft jackal]

is probot down, it keeps returning a message saying the bot is not responding

[upper bridge]

Hi, i am trying to edit my embed message to show my server name and i did [server] but its only showing [server]. How do i make my embed description show my server name?

[split needle]

Embed message editor has no replace variable, so you have to manually type your server name into the place

[upper bridge]

Ohh ok didnt know

[nocturne flax]

blud

help

me

pls

is the bot working?

[whole cloud]

Not yet.

[north sage]

Hi everyone,
I've seen that the bot has problems, that it's offline in several servers but it's still online on my server and the welcome messages don't work anymore, I guess it's general ?

[vocal compass]

probably

[nocturne flax]

<@&675070424748654593>

[split needle]

General thing
We have informed developers about it

[north sage]

aah so it's general, okay, I was asking because the bot is still online, thank you for your answer 😊

[nocturne flax]

My Probot went offline and its been offline all day today. Is there an issue on your end?

[marsh flame]

Same issue

[split needle]

Same issue, same answer
Read up some messages

[ruby cove]

Bruh dw they have already told devs..

[nocturne flax]

Roger, its an all user issue. Thank you for that

[marsh flame]

Brr no need to be toxic about it

[river trellis]

Hmm yes probot seems to be down again

YAY

[hot drift]

nothing to do other than waiting

[lament spruce]

@split needle how can i see my discord's server avatar using a command

[boreal anvil]

Why probot offline!?

[twilit dagger]

devs are aware of the situation already, not much we can do but wait

[ruby cove]

Don't worry as the Moderator said they have reported this issue to the devs. Thus, everything will be fine.

[twilit dagger]

unless it isnt, in which case, your first action must be to panic, ping everyone and scream bloody murder do not listen to me

[gilded zealot]

The amount of people coming in here complaining without looking to see if anyone else has already reported it is just hilarious lol. I came here to report it but saw everyone already knows and just left it at that 😂 \

[grim ore]

hello since today probot is offline on my server, and I can't go to the Dashboard of my server it says "This server requires setup.

[near halo]

hello

i really have a big problem

and i hope you help me to fix it

[lament spruce]

<@&675070424748654593>

[near halo]

yeah me 2 i have the same problem

[ruby cove]

You should always state your issue first

[near halo]

oh yeah im sorry

[twilit dagger]

same bud

im in here to wait for the status report to be clear then pop out

[trim sable]

ok it seems not only me have the issue

[twilit dagger]

yeah its pretty much worldwide rn

[gilded zealot]

Who would have thought 🤯

lol

[nocturne flax]

Bot down?

[whole swan]

YEP

[nocturne flax]

Rip

One in a million years

[livid hearth]

General issue
We have informed developers about it

[zealous dune]

Uh the bot welcome feature not work?

[deep bluff]

I was about to ask the same thing.

[regal seal]

Yes, the will function does not work, but the leaving function does

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[timid jewel]

General issue we've informed the developers to fix it asap

[maiden roost]

Is the bot down? I was trying to work on my self assignable roles and it's really glitchy like not all of the roles are appearing. Also, I'm not able to react to any roles on mobile, but on PC I'm able to. I'm not sure what's wrong, but I hope it's not a problem on my end.

[brisk chasm]

Hello i have problem. i waint add probot on server and he said... server need settings... idk what to do

[timid jewel]

make sure that probot is above all other roles position, also the second problem its from you and its not related to us.

[timid jewel]

may I have screenshot of the problem

[maiden roost]

Oh my gosh, thank you so much! This helped me so much

[brisk chasm]

its in czech .. but it says server need settings

[timid jewel]

glad to help 💕

[opaque tinsel]

can you share full english badwords list?

[timid jewel]

can you give me your server link in dm ?

[timid jewel]

we don't have one.

[opaque tinsel]

😦

[brisk chasm]

yes you have

[robust sun]

hello

probot in my servre is offline

and not working

how do i change him to online

[bleak shore]

i suppose that u have the same problem as all ppl above

[robust sun]

can you help me

[bleak shore]

huh

its not an error from your side

[robust sun]

how ?

[bleak shore]

everybody over there have the same issue as you

[bleak shore]

right now there is no way how to fix it

[robust sun]

so i have to just wait ? UNTIL he is online ?

[bleak shore]

yes, all of us have the bot offline

[bleak shore]

you have to wait until the developers come up with a fix that solves this problem

[robust sun]

ok

thanks

❤️

[timid jewel]

General issue we've informed the developers to fix it asap

[robust sun]

okk

[bleak shore]

can you pin a msg or smt like that

so ppl dont have to write the same message over and over again xd

[timid jewel]

no need

[bleak shore]

sure

[nocturne flax]

I’m a question why doesn’t the BOT online online?

[timid jewel]

General issue we've informed the developers to fix it asap

[nocturne flax]

Ok

I’m just checking

Mine seems to be online in my other server I was just having issues with it saying this server needs setup

Unless it’s already fixed

[queen solar]

<@&675070424748654593>

[livid hearth]

known issue should be solved soon as possible

[timid jewel]

how can I help you today?

[queen solar]

nvm I mentioned to help the man above me

Thanks.

[prisma pumice]

what ever i do i cannot enter
im authorizeing for million times and pro bot is offline in my server please help

[fresh barn]

<@&675070424748654593>

[livid hearth]

as i just said above, dev’s working for a fix

[prisma pumice]

okay

[fresh barn]

Probot in our server is not workingt

The logs won’t come through

[livid hearth]

known issue should be solved soon as possible, send me your server via dm’s please

[fresh barn]

It won’t let me dm

[mystic cape]

Same, I can't DM either.

[fresh barn]

He went offline in our server

Weird

[timid jewel]

known issue should be solved soon as possible

[latent elm]

I just arrived in the server to advise that we were having some issues with the bot, but I can see it’s already been reported. Cheers to the Staff for helping!

[mystic cape]

Chillax, do we have an ETA by any chance?

[fresh barn]

Our Probot hasn’t been doing logs since 15 hours ago

[mystic cape]

Ours has been a huge mess as well, Fancy

[heady rune]

hi

can anyone send the link of the probot discord dashboard

[timid jewel]

not yet

[timid jewel]

https://probot.io/dashboard

[tiny panther]

Is Probot down currently? I was trying to add some things to my server with it, only for it to say I need to authorize it in the dash board?

I noticed it is offline as well.

[timid jewel]

yes

General issue we've informed the developers to fix it asap

[tiny panther]

Alright! Ty for the help ^^

[heady rune]

bro the welcome message is not working

is there any solution for that?

[mystic cape]

Thank you

[timid jewel]

General issue we've informed the developers to fix it asap

[heady rune]

@timid jewel

[heady rune]

ohh

ok

[snow flicker]

hi who can help me to play music in server whit comands i forgot

how to

[timid jewel]

we don't have music feature anymore..

[mystic cape]

Would someone update the #status channel?

[wind kettle]

For 15 hours my server has been riddled with people breaking the rules and sending inappropriate stuff and no logs are on, nothing.

Please fix

[wind kettle]

The whole bot is doen

Doen

Down

[nocturne flax]

Why is bot offline in my server?

[timid jewel]

General issue we've informed the developers to fix it asap

[wind kettle]

Most of my team has to be online rn because the server is a wild west

Do you know when will the bot come back online

Our backup system is down too

[timid jewel]

we don't know yet 😅

[wind kettle]

Crap

Seems like i have to be awake until 2am

[deep bluff]

The bot seems to be online for me, the only thing not working rn is the welcome message/image.

[timid jewel]

known issue please wait until the devs fix it

[nocturne flax]

The bot is offline only in one of my servers... If I kick the bot and invite it again, maybe it will be fixed?!

[half orbit]

Same with me

[half orbit]

Auto mod is glitching for me too

[wind kettle]

The bot is broken rn sadly

[timid jewel]

try changing any channel's name then reload the page and see if it works, if it doesn't then kick probot out of the server and re-invite it using this link https://probot.io/invite and that should fix it

[arctic rock]

So we just have to wait to use the bot again

[timid jewel]

yea, don't worry the devs are working on it rn

[arctic rock]

Thank you🙏

[mystic cape]

This doesn't work.
Tried renaming a channel then reloading the page.
Tried kicking probot and re-inviting.
Same issue

[timid jewel]

alright maybe because of the current problem, please wait until the devs fix it.

[mystic cape]

Will do. Thanks, Chillax.

[tiny panther]

Same here.

[timid jewel]

@tiny panther

[timid jewel]

glad to help 🤗

[half orbit]

Same

[nocturne flax]

Guys, I kicked the bot from my server and invited again, my problem is solved (the configs are also stayed)

[crystal fjord]

hey, I want to ask, how do you solve "This server requires setup" on the probot.io website? even though I've added bots on my server

[arctic rock]

Try reading a bit above

[brittle arch]

Hey so, I'm trying to set up probot on a server that I'm not the owner of, but I have the admin role/access and I still can't see the server in probot.io's dashboard?

[brittle arch]

also sometimes the temporary voice channels don't delete themselves?

[nocturne flax]

Lock channel wont work

the command it self works but it doesnt lock

[timid jewel]

If your users still can chat when you use /lock command, that means you have send message channel overwrote in channel settings
For all roles its should look like this /

[nocturne flax]

ye i found it already

thx tho

[timid jewel]

its glitch from discord you have to join to the channel and leave to fix it

[timid jewel]

anytime

[nocturne flax]

When everything back to normal

[dull glade]

a few of my slash commands isnt working

<@&675070424748654593>

[split needle]

Can you name them out?

[split needle]

No information about it

[nocturne flax]

🤯

[dull glade]

I really was tryna do /profile and it would just load

But like the moderations commands are working if that makes sense

[split needle]

Could you use other image related commands like rank and avatar?

[dull glade]

Avatar worked but not rank

[split needle]

Can you try with setting up aliases and use them instead? If you're don't have permission to access the dashboard of the server, ask an admin to do so

Feature removed

[heady rune]

Have the probot issues solved?

[queen solar]

<@&675070424748654593>

[split needle]

You can always check them yourself as we get close to no response nor announcement from the developers

[nocturne flax]

what can i do with the free credits?

[timid jewel]

you can customize your /rank and /profile commands backgrounds on https://probot.io/store/profile , https://probot.io/badges , https://probot.io/store/rank and get paid versions of the bot on https://probot.io/premium

[nocturne flax]

thats so fire

[granite flame]

Hi guys, can anybody tell me how do i spin with this bot? I see servers doing it but i dont understand how do they do it 😅 Somebody told me to do the autoresponse with random answers but i dont see the command

[tender blade]

Hi

Can I apply to management?

<@&675070424748654593>

[split needle]

We need to know what you mean by spin because it's not a feature nor is there anything being named like that in the bot

[split needle]

No

[tender blade]

Why

[split needle]

Because we're not in need, for both english support possition, and moderator (it's not available to be applied anyway)

[tender blade]

Ok thx

[nocturne flax]

Can't see the server of choice on the dashboard, do I need admin because I have all perms except admin.

[granite flame]

Its like an autoresponder with random answers

But you write em

Then the bot picks a random one

[split needle]

Yes admin is required

[split needle]

Well then you can setup auto responder and add multiple responses. Thry will be picked randomly

[granite flame]

thanks, what iis the command for that?

[split needle]

There's no command for it
Go to https://probot.io/dashboard, select your server from the left, go to auto responder and setup them there

[granite flame]

thank youu

[summer aurora]

is there a possibility to deactivate the dm when users get warned?
(pls ping for answer)

[split needle]

No

[raw marlin]

Is audit log being slow to log things for anyone else? It has been slow for around a week for me.

[carmine trail]

is there a solution for the massive delay off the logs, i sended my discord id and everything but never heard back what to do

the logs come 24 hours later

[north sage]

Hi everyone
I have a silly question
I'd like to know if we kick the bot ProBot, knowing that we have the 1 year paid version, will the paid bot still work or not ?
In the sense that the paid version will remain and function, as will all the features of the site and the paid bot

[split needle]

Can you try with removing the bot's webhooks in the setting of the logging channels from desktop/web app, then go to the site to disable and enable the module?
@raw marlin @carmine trail

[split needle]

If you kick the premium bot out, all premium features will be disabled, though they will remant saved if you want to use premium in that server in the future. The premium bot, however, will not save anything that bounds to the old server, other than its username, profile picture and status

[north sage]

Not kick the premium bot but the free bot

[split needle]

Well then if the paid one has replaced the free one to work, you can freely kick it out without issue

[north sage]

If I kick the free version, will the Pay bot and site features still work or not?

[north sage]

Aa okay, niice
Thank you for your answer 😊

[hexed knot]

Hello I have Probot for welcome and leaves and sometimes the Bot does not provide the name of the player who leaves it just does an @83904712837967832 for their name. Does anyone know why this happens? Also note the names were once posted but randomly switch to the @5947588948378 or they automatically start with it and then change to the @78838978432

[deep bluff]

That isn't the bot's fault.
You don't know the name of the user if you have no connections with them.
Since the user is getting kicked from the server you both were in, the connection between you and them will be gone and you will only see their user ID.

THis is how you mention a user: <@userID>

[split needle]

If a user joined and left the server immediatly, and you don't have any shared server, or you have not get the user's data recorded to your app's cache, then the username will be displayed as ids

[split needle]

Well you may not just hop in like this without reading the channel's topic, even it's not related to the bot

[deep bluff]

I am here since yesterday.

I was just explaining how it works.

[split needle]

Even so, you're not free to hop in like this

[hexed knot]

So my issue is when I originally kicked the members the bot registered their name but then randomonly switched to the @785934804347980 tags and since it randomly does this sometimes I dont know who is actually leaving. . is there a way to find the actual players discord name when this happens

[split needle]

Not really if your app lost the users' data

[hexed knot]

and how would the bot lose this information? is there a way to make so this does not happen?

[split needle]

Not the bot, but you

[deep bluff]

You are being rude rn.
I did nothing wrong, I know why what she described was happening, so I explained it.

[hexed knot]

okay how would I fix this situation to prevent it from happening

[split needle]

This is the support channel, and we have a set rule made specifically for it, which we may require you to follow if you want to help others, regardless if it's related to the bot or not

[split needle]

This is not something a bot can do for you, but knowing the ids is enough as they're unique for each user and can not be changed

[deep bluff]

While you and the current user are in the same server and have connection while you are online, you store their user name as data for a bit, but if you restart discord, then it will forgotten and you will only see the ID numbers, there is no fix for this.

Scroll up to the latest user who joined a long time ago and you won't see their name unless they are in another server with you or they are your friend thus you have connection with them.

[lean badger]

:white_check_mark: @felix_tm_ muted from the text! :zipper_mouth:

[split needle]

Already warned to not interfere in the support channel

[hexed knot]

hhmm alright I will have to try to figure something out. Thanks

[carmine trail]

already did this 4 times

i had a dm with tiger but heart nothing anymore

[lament spruce]

How can i see my server's avatar? I forgot the command

<@&675070424748654593>

[livid hearth]

</server:1>

[lament spruce]

I can not save it

I wanna save the server's avatar

[livid hearth]

click on the server avatar ( you must have browser version or desktop )

[violet kindle]

Is probot still down? Or is fixed

[nocturne flax]

how can i tag a role with trigger response?

[livid hearth]

should work properly with you, if you face any technical problem with the bot let me know

[livid hearth]

check the pinned message to see variables

[nocturne flax]

shows only user for me

[violet kindle]

Perf thank you

and good job team

[livid hearth]

read the message patiently please

[carmine trail]

probot has still problems and still not fixed
i have 7 discords servers where the logs have a daly off 24 hours or more

[livid hearth]

🫶🙏

[livid hearth]

known issue should be solved soon as possible

[violet kindle]

Mine is working now ^^ try logging again into your dashboard

[carmine trail]

did that 5 time already nothing canched

[livid hearth]

dev’s working on it please be patient

[carmine trail]

if this is not fixed soon a need to search for a nother bot

is already a few days

because i use also this bot for whitelisting and so

its realy anoing that it bugged now

[livid hearth]

my apologies 🙏

[west granite]

Probot the best probot ever

[livid hearth]

tysm

[carmine trail]

if it works yes indeed

[livid hearth]

use #chat-en instead of this chat please 🙏, for non-probot questions don’t mention the team

[sage flint]

[tribal ivy]

i put the log feature on my discord server but even if banned or mute i put the notification on put it not even showing up thats makes me Ultra Mad

[tribal ivy]

@nocturne flax @cyan flare anyone of you can help me please

[nocturne flax]

haven’t gotten a single new log since the 2nd 🥲 please tell me this is going to be fixed soon or I need to find something new to log our servers

[tribal ivy]

is it a problem from disc pot ???

[nocturne flax]

it’s a known issue yes, been dealing with it for almost 2 months now

[tribal ivy]

u mean discord logs ????

server logs

[nocturne flax]

yes

[graceful zinc]

Morning, does ProBot have Bug Bounty Program, VDP, or similar? Where would be the best place to properly report and disclose security vulnerabilities in the bot? I couldn't find any documentation for this type of situation, so I'm hoping someone here is able to help. Thanks 🙂

[graceful zinc]

cc: <@&675070424748654593>

[livid hearth]

it’s a known issue should be solved soon as possible, there’s a delay with logs

[livid hearth]

Heyo! you can report bugs here or directly dm a mod or support’s

[graceful zinc]

Alright. Who would be appropriate to message this vulnerability to privately & could escalate it/act on it? I'm sure it wouldn't be something to post here, due to the fact that this is a public channel and the vulnerability would be a High/Critical security issue (based on the Common Vulnerability Scoring System Calculator).

[livid hearth]

may you send me more information via dm’s, or @frozen pilot dm’s, to directly deliver it to our dev’s

[graceful zinc]

Will do, thanks for the response 👍

[livid hearth]

my pleasure, have a lovely day

[arctic rock]

I can't get ProBot to assign roles with role rewards, it has a role higher than the ones it should be assigning and I even tried testing it with admin perms and wasn't working

I did use the /setlevel and /setxp so I don't know if that influenced it

[silent bane]

I voted but got nothing

[flat flint]

Do you have this message too ? Yesterday, everything was OK and today, nothing work. When I click, and follow process, nothing happen

[livid hearth]

The reaction may break if you have select menus or buttons in the background but aren't using them; to resolve this issue, you need to delete any select menu and button options that you may have added on the same message but aren't using.
You are not allowed to link multiple messages with self-assignable roles to the same embedded message because doing so may cause problems.

[livid hearth]

you tried from? https://discordbotlist.com/bots/probot/upvote

[livid hearth]

send me your server link via dm’s please i’ll check that out

[silent bane]

It says that I already voted

[arctic rock]

I meant the leveling/rank system, not the reaction roles

[livid hearth]

check the https://probot.io/transactions

[livid hearth]

there’s is some problems with this module, it will be fixed soon as possible

[arctic rock]

Thank you

[silent bane]

The last transaction is the last guy who transferred to me

[livid hearth]

my pleasure, have a lovely day

[livid hearth]

try from another browser, make sure you loged in with this account

[silent bane]

I did, it just says that I already voted

[livid hearth]

try later

[silent bane]

Alr

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[ancient cloak]

where is music

[timid jewel]

we don't have this feature anymore

[ancient cloak]

waut

wait

in the probot site

[timid jewel]

#announcements message

[ancient cloak]

I asked for here

[timid jewel]

the function has been deleted

[ancient cloak]

ok thx for the help

[timid jewel]

my pleasure, anytime.

[plain fractal]

hi

[regal warren]

Reset all member XP command please?

<@&675070424748654593>

[sage flint]

/reset type: text/voice target: @everyone

[regal warren]

Oh I @ everyone

ty bro

[royal grove]

hey

got a issue in a server called slasher island2.0

bot is timing out to every command

[sage flint]

Hey, its know issue, it will be fixed soon, for now you can use aliases instead of slash commands
If you don't know how to make one, here's how
Go to the dashboard (https://probot.io/dashboard), then click the edit button next to the command to which you want to add an alias, next in the aliases box put phrase that you want to use instead of slash command, hit enter and save changes. Now whenever you or someone send an alias on the chat like regular message it will run bot's command.

[signal moat]

Hey!
So, in a server I'm a co-owner for, ProBot isn't logging ANYTHING- Can I have help with this? If you need proof I can send it below

[sage flint]

Hi, first disable the logs module, then go to the server settings and head to the Integrations tab, click ProBot and scroll down a bit. You should see something called "Webhooks", delete them all. Now go back to the bot dashboard and re-enable the logs module, if it doesn't create new webhooks right away, try switching the channel for each webhook to a different one and change it back, or kick it and invite the bot back to your server. All settings will be saved, so don't worry if you have to invite the bot again

[signal moat]

Worked, thanks!

[nocturne flax]

Ah-rah, dee Soo-guh-goo-gee-goo-gee Goo-guh fli-goo gee-goo Guh fli-goo, ga-goo-buh-dee Ooh, guh-goo-bee Ooh-guh-guh-bee-guh-guh-bee Fli-goo gee-goo A-fliguh woo-wa mama Lucifer!

[viral sundial]

#chat-en .

[finite latch]

Why does the bot give me the error, “Try Next Time” when I try to put a picture in an embed?

Please Tag me when replying or I won’t see it.

[sage flint]

Hi, your image should be at most 1MB in size

[finite latch]

😩 damn

Never had that problem before though

[strong fiber]

Hi, I want to ask how to use Probot to listen to music? What's the command?

[sage flint]

Hey, as it is mentioned on the #announcements music has been removed a months ago

[obsidian sundial]

Hi I need assistance! I am struggling with the self assign roles <3

I select the Embed I want that I already made but when I click the drop down for "choose a message" it has no messages for me to click so I am confused.

[split needle]

You need to send the message first

[obsidian sundial]

oh i seee

thank you so much <3

[olive quest]

hello, slash commands are still not work after a month, i've already kicked and re-invited a couple of time but it does not work, any suggestion?

[whole thistle]

How do I make a role list when you interact with a reaction

[queen solar]

<@&675070424748654593>

[queen solar]

All commands?

Can you check the settings of the commands in the dashboard? maybe you disabled them
If they are enabled, wait till a mod to come and help you.

[olive quest]

i mostly use /rank and /setxp and they're both enabled

i'm having issues since a month and i was told to use the aliases while the problem wasn't solved

[queen solar]

Do you mean "button roles" ? Or this ?

[olive quest]

but i'd really need them to work

[queen solar]

Sorry I cannot help in these issues. You need to wait for a staff to come.

[olive quest]

alright thanks!

[whole thistle]

Like you click a reaction and it gives you a role

[queen solar]

Self-Assignable Roles Configuration

1 - Go to the probot dashboard and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
ProBot

Embed Message Configuration

1 - Go to the probot dashboard and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.

Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.

[north sage]

Hello, I would like to know if there is an automatic response limit with the premium bot or not ? 👀

[whole thistle]

Thank you!

[queen solar]

nope

Even with the basic bot there is no limit

[queen solar]

Wlc

[north sage]

Aa niice, thank youu 😊

[queen solar]

Wlc m8

[tardy bronze]

From where do I send the message that I created in the self assignable role section.

Nevermind I figured it out

[nocturne flax]

how do i stop people being racist in my server

i tried banned them and they are keep going

[livid hearth]

you can timeout this people, or report them by https://dis.gd/request

[nocturne flax]

ok

[nocturne flax]

i hope this helped

[nocturne flax]

Hello, I tried this method but it does not work for me

[carmine trail]

nope werkt allemaal niet / nope not working

[spark quest]

How do I make a panel with pro bot I did ot before bit can't remember how

[crystal fjord]

probot.io site error again?

on mine it says This server requires setup.

[olive kite]

<@&675070424748654593>

[olive kite]

have you try to refresh it ?

[livid hearth]

!rr

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[livid hearth]

send me your server link via dms please i’ll deliver it to our dev’s

[spark quest]

Sorry figured it out after

[livid hearth]

np

[worn drift]

I need help, how do I get custom welcome images?

[nocturne flax]

@livid hearth hello is there anyone my friend can give me his probot prime

@native geyser

[livid hearth]

you will see some templates on the welcome & goodbye module https://probot.io/dashboard

[livid hearth]

please don’t mention admin’s, no

[worn drift]

Ok thank you

[livid hearth]

yw

[crystal fjord]

probot.io still doesn't work

[olive quest]

#support-en message any news about this? Thanks!

[plain fractal]

dashboard

[stray coral]

Is there a way to clear the old unknown messages from the "choose a message" list?

[livid hearth]

try from another browser

[livid hearth]

https://probot.io/dashboard

[livid hearth]

sadly, you can’t

[livid hearth]

use aliases instead of slash command should work properly with you

[olive quest]

Yeah but slash command are way faster to use and don’t involve pings to users, are they not fixed yet?

[livid hearth]

use ID user instead of mention the member

[thorn remnant]

Hey, Mods I want to know that will I have to keep the probot role to above all roles or just above the basic members role like Community?

<@&675070424748654593>

[olive quest]

Yes I do but it takes way more time to find the user copy the id etc, are the slash commands going to work again or are they deprecated?

[livid hearth]

hi hi, above all the other roles

[livid hearth]

should work properly soon as possible, be patient

[nocturne flax]

hello

[livid hearth]

hi hi, how may i help you?

[thorn remnant]

Still I have to keep it above the mods role or just levelup roles?

[nocturne flax]

hello bro i have premium tier 2 with my another account but he is actully turn to offline can i ask why?

[livid hearth]

as you like

[livid hearth]

may you send me your bot’s number please

[thorn remnant]

Ok, that means If I keep above levelup roles it will work otherwise xp will be counted but role will not be given cause bot didn't recognise the role. right?

One more thing that bot is not able to give any auto roles

[livid hearth]

make the bot’s role above all role to make the bot have full access to all members to give them the reaction role leveling system role ect…

[thorn remnant]

Hey, I tested the role position for the bot and it work if I keep it above the level up roles only

[void flicker]

Probot premium off?!

[livid hearth]

known issue should be solved soon as

[thorn remnant]

@livid hearth One more thing that bot is not able to give any auto roles

[livid hearth]

make sure probot have all permission required

[thorn remnant]

It has deafult perms with admin

[livid hearth]

good, try creating new role > drag the probot role down > save > drag the probot above all the other roles > save > make sure probot have all permission required > should work properly with you

[thorn remnant]

It's working now but still not able to give the bot role to any bot, for this to work will I have to remove the admin perms?

[tardy bronze]

Hello how to increase my probot level the one that shows up in the profile command

[livid hearth]

you can’t give probot role to any other bot’s, it’s a unique role

[thorn remnant]

Bots role for all the bots

[livid hearth]

just by being active in the chat

[thorn remnant]

@livid hearth this

[livid hearth]

maybe there’s a delay be patient

[thorn remnant]

It's been 10 minutes I added the bot

[crude raven]

hi my custom bot is offline normal ? <@&336913504051265537>

[torn shale]

Why bot not working

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[livid hearth]

it’s a known issue should be solved soon as possible

[torn shale]

@livid hearth

[livid hearth]

@torn shale

[torn shale]

I cant english good

[livid hearth]

#support-ar

[nocturne flax]

is this a problem from the bot?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[torn shale]

How you know im arbick

[thorn remnant]

@livid hearth This role I am taking about, the role for all the bots

[livid hearth]

yea, should work properly soon as possible

[nocturne flax]

ok

[livid hearth]

as i said above, be patient, do not repeat questions too many times, read the channel topic please

[torn shale]

@livid hearth you get monye from this work?

[livid hearth]

#chat-en

[torn shale]

I love you walla

[thorn remnant]

@livid hearth I remove all the role from that role and it's working, That means If any role has any type of admin/mod perk ProBot will not give that role to that user and bot

I guess this help you also for future questions regarding this

[tardy bronze]

Any chat in a server that has the probot?

[livid hearth]

exactly

[tardy bronze]

Merci beaucoup thank you!

[livid hearth]

de rien ☺️

[nocturne flax]

is something wrong with probot premum right now?

auto responder not working at all

oh i see

its down again lmao

[indigo quiver]

So I don't know if the mods/admins are aware of this but wanted to send this and let y'all know, don't know if its on discord or if its because the premium bot is down

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[queen solar]

<@&675070424748654593>

[livid hearth]

known issue should be solved soon as possible, all premium bot’s is off

[livid hearth]

dev’s on it

[flat pawn]

i have a question about the dashboard
while i'm trying to make changes to the welcome message for ProBot, i keep getting "401" at the top right of the dashboard page but there's no further information on what's going on. It happens only when i click save changes.

[livid hearth]

try resizing the welcome image

[flat pawn]

there is no welcome image

[livid hearth]

use <#ID channel> instead of this link in the welcome description

[flat pawn]

okay

[indigo quiver]

Awesome just wanted to make sure it wasn't a serious thing

[flat pawn]

channel ID first or #ID then channel ID?

[livid hearth]

🙏🤙

[livid hearth]

<#channel ID>

check pinned message to see variables

[flat pawn]

mmmm so i had to reload the website.
wonderful.

[fossil basin]

How do I get access to that channel?

[indigo quiver]

You need to have the premium version in order to get that channel

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[fossil basin]

Well we do, I am an admin for the server but the billing is on my friends account, so I believe he'll have access to it?

[indigo quiver]

He should yes

[fossil basin]

Damn that's a bummer since I'm mostly working on the server, maybe I could contact the support to get a role as well.

[indigo quiver]

I can't say yes or no, that's up to them

[fossil basin]

👌

[nocturne flax]

Is probot down rn?

[fossil basin]

The premium bots appear to be down from what was said above, as for my experience - it just went offline.

[leaden ravine]

Pro bot not playing

[granite willow]

when i open site thats appears to me what shall i do ???

[granite willow]

<@&336913504051265537>

@near canopy

[silent bane]

Vote site doesn't work

[raven crest]

I have probot premium, when I try to publish and update an pre-existing embedded message. It times out and does not update on discord.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[fossil basin]

#support-en message

[deft cape]

Hi, we have Probot premium 2 for our server but for some reason it stopped responding and tracking stats a few hours ago. Bot appears as offline, what do we do?

[untold arch]

<@&675070424748654593>

[split needle]

Known thing

[hazy valve]

Bot Off <@&675070424748654593>

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[split needle]

We know

[rigid fjord]

They do not know when this problem will be resolved

[rigid fjord]

They will solve this problem soon

[split needle]

@rigid fjord you need yo check out the channel's topic before helping anyone, especially when they already got answered

[rigid fjord]

I'm so sorry. I thought you weren't the assistant

[split needle]

.

[shell stone]

When will the Tier 2 Bot be back?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[unborn mesa]

is the dashboard not loading for everyone else?

(not premium)

[late basalt]

same for me and Im not premium either

[nocturne flax]

Hey, I haven’t gotten a single log in 5 days now. Have logs just completely stopped working? I’d rather have delayed logs than none

[marble parcel]

i cant get to my dashboard, its just a perpetual loading screen...

[stray coral]

same

[austere adder]

its doing the same thing to me and my friend 😭

[marble parcel]

rip

[fluid flame]

Tried logging in just now and failed.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[stray coral]

the dashboard is down

[icy zinc]

Probot is down, but nothing posted in #status -- is this something just on my end?

[worldly plinth]

Same here

[jade stirrup]

Is there any update on this? I have a community server that is basically non functional right now with new members that can’t get in because of my setup. Looking through here it seems it’s been offline now at least 7 hours. The no updates doesn’t help either.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[jade stirrup]

Also how/why is ProBot online and working in your server?

[solid gyro]

my guess is different host for this server. But yeah, still down for me

[gusty loom]

Why can't the dashboard load

I'm getting really frustrated.

[dusty lichen]

How do you delete or reset the level for a user that has left the server?

[stray coral]

/reset you can use it on all or one user

[dusty lichen]

Right, I tried that, but it wouldn't let me @ a user who is no longer here

[hollow trout]

When will probot return?

[marble parcel]

considering nobody on the staff has replyed yet lets assume its getting worked on and is somethign they need to focus on :D

[tight spruce]

Noticed the same thing. Stuck loading.

[hardy briar]

hopefully it will fixed soon

[frigid orbit]

Mine just came back online

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[fluid flame]

Likewise, it's working now for me

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[untold aurora]

Alright y'all so I'm stuck. I added the bot to the sevre. loded up the dashboard went to the server then it says "This server requires setup" so I press the button and go through the steps and boom....nothing

[marble parcel]

bots down

[untold aurora]

oh... has it been down for the last two days then?

[split needle]

Tried with kicking and readding the bot?

[untold aurora]

I removed it last night and readded it just a few mins ago

I am now going through and thinking i'm experienceing what everyone else is. a downned bot

[dusty lichen]

I can't seem to target a user that's no longer in my server for resetting rank, setting XP or level

[split needle]

I can access it normally

[split needle]

Get the user's id and use with that

[untold aurora]

hmmm weird. I could try it on anther server and see if it jsut that one

[untold aurora]

I attempted to added to another discord and it dosnt seem to be working.

[split needle]

What browser are you using currently?

[untold aurora]

Chrime

Chrome*

[split needle]

Can you try on firefox or opera?

[dusty lichen]

Ty

[split needle]

Or any modified chromium browser

[untold aurora]

let me download opera. I tend to like it

[split needle]

Using brave with a modified chromium core works fine here, not sure about others

[untold aurora]

just tried opera GX. Same issue. I never had a modified Chromium so Idk if its working on there from my en d

[split needle]

Try with firefox or brave. You can ask any of your admins to check from their side as well

[untold aurora]

ok will do. thank you

[untold aurora]

still having issuse with brave. I will ask someone else to try it and see if they have any luck

[untold aurora]

had the "Founder" try on his end... he tested it on his phone. everything pops up fpr a spit second and then goes back to what we ere having before

[nocturne flax]

<@&675070424748654593>

Ok got it, after adding ProBot may you check that ProBot is there?

In the server.

I had this issue because I had Auto-Kicker of bots. Maybe try with that?

[untold aurora]

Yes. It Is still I'm there

[untold aurora]

I also don't have an Auto kicker

[nocturne flax]

Did you try re-logging to the dashboard ?

and If ProBot has Administrator Permissions?

[untold aurora]

tried and checked all.. nnothing now

just back to square one

[untold aurora]

<@&675070424748654593> ^

[nocturne flax]

<@&675070424748654593>

[valid elm]

Is the bot able to help a server recover from a raid at all (wont go into details unless needed)

[gloomy bolt]

/Music

[livid hearth]

send me your server link via dms i’ll deliver it to our dev’s

[livid hearth]

hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot

[livid hearth]

elaborate please

[nocturne flax]

i’ve sent you the link before 🥲 I can resend it if you’d like

[valid elm]

Basically i have a server as i am a game developer on Roblox and my co-owner decided to delete half the server

[livid hearth]

sadly, the bot can’t recover this channel

[valid elm]

Aw ok thanks anyway

[livid hearth]

np

[vestal oriole]

Excuse me.
When I use /rank, I get "Application did not respond. But other commands can be used.
How can I fix this?

[spare cosmos]

ive done all the above & nothing is logging

[inner jungle]

Do I have to give ProBot perms in channels that members txt or vc’s for the rank system to accumulate?

[spare cosmos]

i did this...and now there are 0 webhooks...whatsoever & they will not create new ones & nothing is logging. will this ever be fixed because i own a server and i need to be able to rely on logging

[queen solar]

<@&675070424748654593>

[real gazelle]

it do not work

for a month

[queen solar]

Its know issue, it will be fixed soon, for now you can use aliases instead of slash commands
If you don't know how to make one, here's how
Go to the Probot dashboard , then click the edit button next to the command to which you want to add an alias, next in the aliases box put phrase that you want to use instead of slash command, hit enter and save changes. Now whenever you or someone send an alias on the chat like regular message it will run bot's command.
@mhoon.221 @vestal oriole

@real gazelle

[queen solar]

Until the problem is resolved, use the Audit Log via ur server settings

[queen solar]

sure and I prefer to give the bot administrator permission to see all channels

[inner jungle]

Awesome thank u so much

[queen solar]

ur wlc

[untold aurora]

<@&675070424748654593>

[untold aurora]

I have tried to remove and readd. Ive tried several browsers and I have tried relogging everything.

[queen solar]

It's a known issue and the devs are working to fix it as soon as possible @untold aurora

[untold aurora]

See that I didnt know. Do support staff not know about this? or does everyone and I'm just not looking at the right channel

[queen solar]

All the staff know about this issue. A lot of people have the same problem

[untold aurora]

-_- ok so I did all that talking earlier for no reason. I'll just wait for an update then...thank you

[queen solar]

There is a solution, but it doesn't always work .
Try to change one of ur server channels' name

[untold aurora]

alright

[queen solar]

you r welcome hope this problem be fixed as soon as possible

[untold aurora]

thank you for the other tip to try. I will let you know if it works so we may help others

[queen solar]

Good luck, hope this will fix👍

[untold aurora]

it did not. thank you though.

[queen solar]

sorry for hearing this. Hope this issue be fixed soon by the devs
They ll announce this here #changelog when it be fixed

[velvet stag]

Hi! I have a problem with the bot, from the dashboard internet I set up so that each role has access to such permissions but it does not work!

[queen solar]

Can you explain more about ur issue?

[velvet stag]

yes, for exemple, for the /timeout i put this roles :

but

when someone has these roles he can't use the command

@queen solar

[whole cloud]

Why one user tag with <@user_id> shows like that on phone? On PC everything is fine <@&675070424748654593>

[rain glacier]

The broken commands and logging delay have been happening for quite a while

[carmine trail]

is there a eta for a fix ?

if not let it know so i can temp. chance to another bot

[magic lily]

hello, i have a questionm how do i play music on pro bot?

[sage flint]

Hey, we have removed music feature a months ago

[sage flint]

Hello, there is no detailed eta but it should be fixed as soon as possible

[magic lily]

oh ok. thank you

[sage flint]

Np

[sage flint]

Hi, if you don’t have any mutual servers with tagged user it’s will display like that. Also it’s not actually related to our bot because displaying tagged users is on Discord end, so we can’t do anything about that

[pseudo oar]

why probot in my server keep timeouting my friend because he just sent a caps lock message? <@&675070424748654593>

[pseudo oar]

also, this is the image:

[sage flint]

You have enabled caps lock spam in your auto mod

[velvet stag]

@sage flint hello ! can you help me with this issue ? :))

[elder pollen]

HALOO

HOW TO PLAY MUSIC

On probot

What command?

[carmine trail]

you can not play music any more

[queen solar]

<@&675070424748654593>

I will try to help after 5 minutes of the mention

[velvet stag]

thanks :))

[queen solar]

Do these roles have the timeout permission? @velvet stag

[velvet stag]

hm

where ?

on the dashboard yes

[queen solar]

The roles you added to the dashboard

[velvet stag]

Like in the role settings in discord ?

[queen solar]

Oh in this case try to put an aliases for the command
Yes

[velvet stag]

what does alias correspond to?

[queen solar]

This

It's like putting a shortcut for the command so you can use it like a prefix commands but with the shortcut you added

[velvet stag]

yes

[velvet stag]

And, i try to put the permissions to timeout in discord role settings, but it change nothing with the command

[long bough]

did the bot have some downtime ? I have some members on voice level 7 who didnt get a role (role set to require level 5 )

doesnt seem to give people the roles in general. it counts the XP and level, but roles are not being given atm from what I can tell

[bronze acorn]

hello how to setup servers stats counts whith prime bot

[timid jewel]

stats count like what exactly?

[timid jewel]

make sure the member has both text/voice levels and the bot is above the other levels

[long bough]

I set it up that either reaching level 5 in VC OR text gives you the same role. (Basically 2 entries in leveling system for the same role)
With "bot is above the other levels", do you mean that the bot has to have a voice chat level, or that the role of the bot needs to be higher than the roles he has to give ?
Either way the bot did give the role to some people just fine in the past week, but some people are now not equipped with a role

[timid jewel]

May I have screenshot of your reward settings? also I meant the bot must be higher then other roles position.

[sharp saffron]

Anyone else just getting "Probot is thinking..." with every interaction?

[upbeat raven]

how can i solve this problem ?

[timid jewel]

try changing any channel's name then reload the page and see if it works, if it doesn't then kick probot out of the server and re-invite it using this link https://probot.io/invite and that should fix it

[upbeat raven]

still the same

[whole cloud]

Well, who send me this screenshot is on mutual server with my bot ..

[real basin]

Hey yall know how to give credits to people?

[chrome flare]

Use
#credit @real basin 63636

[timid jewel]

may I have your srver link in dm?

[real basin]

Here?

[chrome flare]

No in #commands

Or any server if the bot in it

[real basin]

Thanks

[upbeat raven]

sent

[timid jewel]

👍

[obsidian dust]

Chi parla ita

[balmy moss]

Hi

[thorn remnant]

How will I reset XP of all users?

<@&675070424748654593>

[timid jewel]

use /reset

/reset type:Text/Voice target:@everyone

[thorn remnant]

ok

Thansk

[timid jewel]

anytime

[thorn remnant]

How will I disable all the commands for members except one command?

[valid elm]

The bot stopped sending messages when someone leaves or join but everything is enabled

[wooden sage]

the set level command doesnt seem to be working

even used a aliase but it just says it cant find that user

set xp command also doesnt work

[nocturne flax]

v

my server turning malicious

[split needle]

Well add a common role that all members could have into the disabled roles box for every command, and to the enabled roles box for the allowed command

[split needle]

Can you show me the settings?

[split needle]

Use with either user mention, or user id. Username will not work in any case

[split needle]

That is something with your server, the bot can not do anything much about it. Better yet to just enable commonly used badword automod in server setting

[eternal wasp]

does this mean in order to get the role you need to be level 5 in both voice and text or just one of them

[split needle]

Yes

It mentions both voice & text under the reward box

[eternal wasp]

is there a way i can make it to where you can get the role for getting level 5 in either text or voice?

[wooden sage]

works now ty

[split needle]

Yes by creating sepparated reward lists for text only and voice only. They can use the same role set but it will kinda messy since 2 roles for different levels can be granted at the same time

[wooden sage]

is probot down rn?

it just vanished from my servr

nvm its offline for some reason

[nocturne flax]

hello, i have a question about leveling system.

I tested in many different settings but the bot only give the new role well, but doesn't remove the previous role.

How can I remove previous reward role

<@&675070424748654593>

[prisma stag]

so you want people with no premium have their servers raided?

[timid jewel]

When you level up and get a new reward tier, the previous role will be deleted automatically

[timid jewel]

can you explain your question?

[prisma stag]

we have to have premium to use anti raids?

why??

why do non-premium users have to have less protection

[nocturne flax]

yes it get a new reward tier, but the previous roll doenst deleted automatically....

probot roll is above all of other roles

i tested with 3 people with different roles. It only gives new role, but not deleting prev role

is it just the bug?

[worn cape]

Does joining in any stage channels will get XP?

[worn cape]

I think you need to set it up through dashboard on the website.

[timid jewel]

yes

[timid jewel]

most bots work this way, tho maybe in the future it will be available for all versions of ProBot.

[timid jewel]

no only the voice channels.

[timid jewel]

do you automatically give them the other roles to see if the bot will remove the previous role? or they have the levels xp of the next rewards tiers?

[nocturne flax]

Thats what i did

[nocturne flax]

No i didnt give a roll. Probot did

Is it because bot gives a roll when chat and voice level is 0?

Now the setting is when people join (voice level 0 text level 0) probot give newbie role as award

And when voice and text level get higher (3 or 5 etc)

It need to removes the newbie role

[waxen warren]

Hi gyus pls Qoucgan

[next tangle]

when i try to set the [user] and [level] in the leveling system section it seems to tell me "401" and wont go through. any advice or help i can do with this at all?

[next tangle]

1. 'ppreciate the help
2. I got it to work, nevermind

[nocturne flax]

<@&675070424748654593> any idea please?

[waxen walrus]

hi I'm just wondering how to set up a media channel as I asked around and someone told me to use probot however it doesn't seem to be working

thanks in advance 😁

[untold aurora]

I tired all that also and mine is still down also

I've even tried it on my personal one. Same issuses

[nocturne flax]

Hi, I am keep trying but previous award roles for leveling doesn't delete when user reached the new level that I setted

but still get the new award roles

• yes probot is almost at the top in the server role

• yes both text and voice level reached to get the new award role and remove the prev role, but role didnt deleted

• yes I didnt put the role, the probot did

[livid hearth]

hi elaborate please

[livid hearth]

user, must be a little bit more active to remove the previous role

[vital mist]

Hello
I guess it's here to ask for help about probot
I don't know if it's normal or not but each image I put in embed (gif or not) it's impossible to change
Moreover when I try to put a gif the image remains static... :/

Waiting for your answer <@&675070424748654593>

[livid hearth]

try resizing the image, it’s must be less than 3BM

[nocturne flax]

<@&675070424748654593> when you send a message for level up, can i only send message when the user reached the specific level, or only for voice level?

[rustic goblet]

<@&675070424748654593> i am confused on how to make reaction roles

[fossil basin]

Are the premium bots back up?

[native geyser]

you can only send it for text levels, for every single level

[native geyser]

dashboard -> select your server -> self assign roles
give it a try and let me know where you got confused so i can clarify for you

[native geyser]

yes

[rustic goblet]

i don't know what to do next

[native geyser]

go to embed messages module and create and send a message (that'll be the message the bot will add reactions/buttons to)
then from self assign roles module select the message
then reaction / button / dropdown menu whichever you prefer
and attach roles and you're good to go

[rustic goblet]

i think imma use reaction roles bot

[signal jewel]

How does this work

How to get credits

[waxen walrus]

how do I make a media only channel is what I'm trying to say

[livid hearth]

https://discordbotlist.com/bots/probot/upvote & https://probot.io/daily

[livid hearth]

you meant post only videos & photo’s?

[waxen walrus]

yes

[sterile zenith]

how comes it keeps saying my server required set up and not staying in the server

like how do I set it up

[livid hearth]

there’s no fonction like that at probot suggest that here #573053418017521664

[livid hearth]

send me your server via dms please

[sterile zenith]

done

[livid hearth]

i’ll deliver it to our devs thanks

[sterile zenith]

tyy

[livid hearth]

anytime

[waxen walrus]

oh okay I saw on Google that it was possible

[vital mist]

So we cannot longer put a gif ?
Before we could :/

[livid hearth]

no, you can, just it must be less than 3MB

[vital mist]

A gif it's more than 3mb
I tested with an old embed I did and the gif is much bigger than 3mb

[nocturne flax]

whenever I claim my daily rewards it's always day 1 and doesn't proceed

[unborn terrace]

hello

can i clear all my data in probot profile ?

[odd rampart]

#1102527814420414525 message

i need help please

it didn't move me to the dashboard

it still says continue to discord

[rustic goblet]

how do i make probot to welcome msgs?

[fervent sierra]

Is there a way to link chat channels in the welcome messages?

[velvet stag]

<@&675070424748654593> hii can someone help me for this issue ? :))

[gusty loom]

I know that this is a long shot , but is there possibly a function that will delete members messages after they leave the server?

[valid elm]

I have not received any answer for this and im still confused

[loud bronze]

I'm a moderator on this discord server put on the boots still don't accept how we fix this bug

[livid hearth]

try resizing the gif

[livid hearth]

screenshot please https://probot.io/transactions

[livid hearth]

sadly, you can’t

[livid hearth]

send me your server link via dm’s

[livid hearth]

!welcome

[lean badger]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

[livid hearth]

make sure probot above all the other roles & have all permission required

[livid hearth]

sadly, there’s no fonction like that at probot

[livid hearth]

send me your server link via dm’s please

[livid hearth]

something related to discord end, known issue

[stone latch]

How do I make profit welcome people when they join

[loud bronze]

How to fix

[livid hearth]

!welcome

[lean badger]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

[livid hearth]

wait until discord fix this issue

[loud bronze]

Ok

[next abyss]

dashboard

[velvet stag]

yes it is

[next jasper]

Hello, #p the name of the song does not work for me on my discord server, what is the problem?

<@&675070424748654593>

[sage flint]

Hi, as it is mentioned on #announcements, we have removed this feature a months ago

[next jasper]

What should I do now to play music?

[sage flint]

I don’t know, use Spotify or any other music platform

[devout kraken]

how do I set up ProBot so that it mentions a new member and messages something like this for example?

[sage flint]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

[devout kraken]

I'm sorry but I can't find anything related to a "module"

[winter palm]

It is under module settings

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[devout kraken]

I don't seem to find module settings anywhere either

[sage flint]

Follow channel topic please

[rotund breach]

.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[devout kraken]

Thank you I've got everything sorted out now

[drowsy slate]

Does the /play (for music) no longer work for the ProBot?

[split needle]

It's been removed long while ago

[drowsy slate]

Oh okay well thanks for that