support-en

[native geyser]

your input is appreciated despite heavily lacking manners

sorry?

[topaz jewel]

so fix ur problems

and be more fair

[native geyser]

sir, saying it the last time, there is no "problems", also since you're using #support-ar already please stick to one support channel

[nocturne flax]

hey, Will you return the advantage of taking credits when voting for the bot?

[native geyser]

please use only one support channel -> #support-ar

[nocturne flax]

sorry i forgot, anyway can u answer me?

[native geyser]

i do believe there are plans regarding that though i do not have any certain information about those yet

[void dawn]

hi

[native geyser]

hi, please use only one support channel -> #support-ar

[nocturne flax]

okay thx

[native geyser]

yw

[void dawn]

just a question

[native geyser]

yes, you can use #support-ar since you've already been asking your questions there

please just stick to it

[void dawn]

i want to inquire that blacklist only includes offenders right?

[native geyser]

anybody that breaks our TOS + tries to abuse certain systems

[void dawn]

ok thanks

[native geyser]

np

[daring bane]

I m getting "401" error when trying to save new settings.

[native geyser]

can i see the entire error message please

[native geyser]

oh for twitch, let me check it up real quick

[daring bane]

ok

[native geyser]

i was told that it is due to amount of linked channels limitation, there is no information about when the amount will be increased though

[lucid talon]

i can't seem to claim my daily for some reason. it's stuck in recaptcha verification

[bleak shuttle]

Hey there!
I'm facing a problem; I can't claim my daily in the website, it's stuck in the reCaptcha verification

[mint rampart]

I decided to buy the monthly premium to customize the bot, and now every time I try to invite it to the server it'll join but I can't access my ProBot dashboard because "the Discord needs setup" and it wants me to invite my bot

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[mint rampart]

My issue has resolved itself, I guess it just took a long time for everything to sync. Please disregard.

[cedar trench]

ah hello is there any issue with the site

[junior summit]

<@&675070424748654593> ^^

[cedar trench]

thanks

[junior summit]

Can you give me a little more information about your issue as i may be able to assit you with it

[cosmic adder]

I am unable to load probot.io
is this a known issue?

[timber helm]

try from another browser or fire fox

[cosmic adder]

ah, thank you! it loads on FireFox :D

[timber helm]

my pleasure;)

[dusty canyon]

How to solve this problem

[timber helm]

you tried from another browser?

[dusty canyon]

I tried chrome and Microsoft edge

[timber helm]

try from fire fox

[dusty canyon]

Still the same problem

[timber helm]

it’s a known issue should be solved soon as possible

[dusty canyon]

Ok I will wait, thanks

[nocturne flax]

Guys, what is the music command

[timber helm]

hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot

[nocturne flax]

Huh

k thx

[tiny heath]

Hi @native geyser

[native geyser]

hi, you can ask your question right away

[tiny heath]

Hey Ruru
I woke up today and found my credit zero in my second 🥺

idk why

[native geyser]

check your credit transactions, you're not blacklisted

[tiny heath]

in this acc 699035801069158545

[native geyser]

same for that account

[tiny heath]

I checked my transactions
There is no transfer from me to anyone

[native geyser]

your account is not blackliste therefore that means there hasn't been anything done from our side

if credit transaction says there hasn't been any transactions then it means your credit is still supposed to be there

[tiny heath]

u can check my transactions and see!

[native geyser]

i can not, but you can on the website

[tiny heath]

wait i'll give u a Pic from transactions 1min

@native geyser
This is the last transfer I made

[native geyser]

can i see the entire history please

[tiny heath]

Okay

I'm phone now

so I can't take good screen shot

[native geyser]

i see, let me get it checked real quick

[tiny heath]

@native geyser thanks

[native geyser]

np

[unreal vortex]

The bot removed itself from my server

[native geyser]

public bot does not remove itself from servers

please check the audit log

[unreal vortex]

The bot started randomly deleting voice channels and my security bot kicked it. The security bot prevents staff and other bots from abusing permissions. Idk why the pro bot would do all of that? Wtf!

Probot must've been hacked or something because it never tried to delete any channels before!

[native geyser]

someone has enabled temporary channels setting on dashboard, the bot is not hacked

[unreal vortex]

It could've deleted channels it created. Not the ones that I created.

[native geyser]

it deletes the ones that are under a selected category, including user created ones

[unreal vortex]

Isn't that how temp channels are supposed to work?

[native geyser]

not entirely no

[unreal vortex]

Oh

[tiny heath]

@native geyser any good news?

[native geyser]

waiting, be patient please

[tiny heath]

OK sorry

[unreal vortex]

Well at least I know now.

I'm glad my security bot is working as well!

[tiny heath]

@native geyser 😕

will it take a long time?

[native geyser]

sir, the person i had to ask is offline, please be patient

i can not tell how long it'll take

[tiny heath]

Ok

[native geyser]

@tiny heath can we have another screenshot of your credit transaction, this time please enable desktop mode so we can see more

[tiny heath]

@native geyser
When I enable desktop mode, probot website keeps loading nonstop

[native geyser]

are you able to get those screenshots from a computer in that case?

[tiny heath]

OK 5 min I'll open it

[crude estuary]

??

I think we have discussed in dm

why do you repeat

[tiny heath]

I'm discussing with Ruru now to see why. I respect you but the reason you said is not true

[crude estuary]

anyway if you repeat this again you will get timeout, we don't have time to repeat the same thing many times

this is your last chance :))

[tiny heath]

[ornate moss]

Sending a message about any level up not just roles

[sage flint]

Hi, level up massages can't be sent on DM, only on a server

[ornate moss]

So is it like a message when you get a role from leveling up?

[sage flint]

Yes

[ornate moss]

So why is it giving a 10 role for 10, 11, 12, 13, 14 ?

[tiny heath]

@native geyser

[native geyser]

as mr ra3d said, please do not repeat your issue since it was alredy discussed yesterday

[tiny heath]

he saif u last chance

d

[native geyser]

i can see what he said, he asked you to stop repeating this therefore please do so

[tiny heath]

@native geyser see u last chance to tell me why

🥺

[long pond]

Um

Why can I not claim my daily credits

This just pops up eveytime

[sage flint]

What you see in the screenshot you just sent is the role award message that is sent after receiving a role award, if this option is enabled. If you want the bot to send a message when users level up, enable this option (but it cannot be sent via DMs, only on a server)

[long pond]

<@&675070424748654593>

[sage flint]

Hi, captcha issue, try again later. Apologies 🙏🏻

[long pond]

Ok 👍

[nocturne flax]

my probot is not working

[sage flint]

Please use one support channel at the same time #support-ar

[nocturne flax]

Good afternoon! I'm having some issues not being able to see the warning, bans or mutes on the website under the "Mod actions" panel and I'm not sure if I did something wrong? <@&675070424748654593>

[sage flint]

Hi there, it's known issue, will be fixed soon

[nocturne flax]

Dang, that sucks to hear. Thanks for the info!

[sage flint]

you're welcome

[sinful sparrow]

i need to see arabic support chat

[ornate moss]

I want it to sent via DMs the problem is that it send a message about every single time you level up between the level roles, like if you get to lvl 5 its fine that it will send you that you got the lvl 5 role, the problem is that it give in lvl 6 the lvl 5 role (and 7, 8, 9) and then after 10 again with 11,12,13,14

[tardy bronze]

Dashboard is no working for me

[sage flint]

#support-ar

[sage flint]

So check your role reward confing on the dashboard

[sage flint]

Hi, sorry, I don't speak Chinese so i don't know whats going on this screenshot

[hasty marlin]

hello, is it possible to remove xp from a person who has left the server?

[native geyser]

hi, yes it is with /reset comman

[edgy mural]

Hello can anybody please help me with this?

<@&675070424748654593>

[sage flint]

Hi, can you show me how exactly you provide this command?

[edgy mural]

What you mean @sage flint ?

[sage flint]

Click on command that you just sent and show me how you provided it

[edgy mural]

Oh wait wrong one sorry

Here

@sage flint

[sage flint]

Okay, looks fine. Can you try again and check if it will work this time?

And please, do not ping me each time you send a message

[edgy mural]

Sorry

So uh?

[sage flint]

Ok, can you try using aliases? You can create an alias by going to dashboad https://probot.io/dashboard, then go to the utility module and click the edit button next to the /points command and add an alias. The points command through aliases is entered a little differently - to increase points enter alias @user +(points) for example with alias !p it will look like this !p @sage flint +5

[edgy mural]

K

Thank you so much Miss Blacku

It worked

[sage flint]

Glad to help, have a great evening!

[edgy mural]

You too:)

[slim fern]

when I click to get it, it asks captcha verification and when the verification is done no thing actually happens and I just have to refresh the page and there is even no button for the get your daily reward
I cannot get my daily reward. please help!

[sage flint]

Hi, its knwon issue, will be fixed asap

[slim fern]

Oh, glad it is not only for me, lol
Thanks for the rapid respond

[sage flint]

You're welcome

[slim fern]

I'm very sorry but would it be able to be fixed before the day passes because I'm trying to maintain my bonus and I'm afraid my progress with the bonus would be lost

[verbal parcel]

Hi

<@&675070424748654593> ^^

[stable slate]

bruh this website sucks , please delete your bot

nothing happens after this

<@&675070424748654593>

[sage flint]

Knwon issue, will be fixed asap

[verbal parcel]

Can I have help pls

[sage flint]

There is no estimates time yet, apologies 🙏🏻

[sage flint]

How may i help you

[verbal parcel]

Sry if my English is bad ..
Credits transfered and didn't go into the other account

[sage flint]

So please use support channel in your first language #support-ar
This will be easier for us and you to communicate and solve your problem

[verbal parcel]

He said talk to NoComment .

Is there any other admin ?

Cause I sent a message to NoComment long time ago

And didn't get any reply ..

[sage flint]

Yeah, you can text to @spring ether

[fiery vine]

Ok so I figured out the issue sort of? The website loads in normal mode but doesn't load in desktop mode on my phone. That's never been an issue. And when it did load, it was in a different language and I had to re authorize the bot. Again.

You cant see sh*t in normal mode. And it's hard to manage and click things in normal mode. Website almost requires desktop mode to do anything. And now I can't use it

Why can't we use desktop version on mobile anymore?

[slim fern]

The issue is present here too and I'm actually using a windows

it is not about the phone I think
I guess there is an issue in the desktop version of the website generally

[slim fern]

...

[fiery vine]

Great. Yeah its super hard to click things and manage stuff when everything is trying to take up the whole screen in normal mode. And any drop down option is completely broken and unable to be used, scrolled, or clicked unless in desktop mode

[slim fern]

never tried it on phone tbh

[timber helm]

@fiery vine @slim fern it’s a known issue should be solved soon as possible by our dev’s

[fiery vine]

Yeah and I don't have space or time to set up my laptop to work on my discord still. I have to use mobile when I have time

[fiery vine]

👍

Wasn't a known issue yesterday when I mentioned it lol

[regal walrus]

Quick question, the probot does not seem to be leveling people up, is there an extra step that needs to be made?

[royal cipher]

This been a issue a long time! And i can't go to desktop mode cause u know

Please devs fix this, not being able to do what I want for few days. Always some issue!

[sudden holly]

how do i play music ??

[timber helm]

hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot

[nocturne flax]

how you get this to get many other reponses because i want them to vary

[velvet stream]

Dashboard not working

Help

[nocturne flax]

<@&336913504051265537>

<@&675070424748654593>

[sage flint]

Hi, when you provide some text to the response box add new response button will pop-up

[sage flint]

And next time do not ping mods for help please

[sage flint]

hello, elaborate please

[valid lotus]

I haven't tried the other browser but today the probot strangely went Greek language and not giving me credits (even though I click the gift box and the captcha box). Even when I change to English and refresh, it reverted to Greek and won't let me get the credits.

Is that the probot glitch?
Note: I already cleaned cache few days ago and every morning clear cookie

[hasty marlin]

but how 1 people ?

[timber helm]

could you screen record this issue please?

@keen tinselchill bro 🙏

[valid lotus]

Since I'm a desktop user, would screenshots be ok? I don't have a cam either

[timber helm]

screenshot, np

[valid lotus]

This is the first after that cloudflare finish 'scanning'.

2nd pic: ticked the captcha and waited but nothing

3rd pic: Ok, so slight mis-correction on my part as refresh does stay on English (after I clicked on English). But when I get out of the website and go back in, the language revert to Greek (4th pic).

So refresh, it stays English. Getting out of website and come back in, doesn't stick.

[timber helm]

try from another browser, check if you’ll have the same issue please

[valid lotus]

Tried on Edge browser and stays on English (good news) but the credit claim is same as Chrome browser

[timber helm]

daily it’s a known issue dev’s working for a fix

[valid lotus]

Ok, thanks ❤️

[rich rain]

Hello. How do I reset a user rank for someone that left the server?

I cannot use the set rank command on a user that I cannot tag

[true edge]

Hi, i cant claim my daily credit reward.
I need help please

@timber helm @timber helm

<@&675070424748654593>

[sage flint]

Hi, its known issue, should be fixed asap

[sage flint]

Hello, in the target field put their ID

[true edge]

Do u have bf

This is my second problem

[sage flint]

wdym?

[true edge]

Its simple question which is do you have a boy friend

[rich rain]

Thanks. Tried but I cannot locate the ID.

#2 I @Deleted User 27f63eac XP: 33378

[sage flint]

Sir, please avoid of asking not ProBot related question here

[true edge]

Should i go private

[sage flint]

Do you have enabled developer mode? If no, go to your Discord client settings and in the advanced tab enable developer mode. Now roght-click on this user and hit "Copy User ID" and paste it into the command

[fluid monolith]

@sage flint

Hi

I have a problem here

I bought probot premium tier 1 by mistake using credits and i want to buy the tier 2 and i've already payed

1m

What should i do

[lean badger]

:white_check_mark: @! ℕ𝔸𝕊𝔼ℝ muted from the text! :zipper_mouth:

[sage flint]

Hi there! You can upgrade your Tier 1 premium to the Tier 2
https://probot.io/premium/manage Choose your subscription Click Upgrade

[pulsar dagger]

@sage flint

[fluid monolith]

@sage flint

[rich rain]

Thank you that worked!

[sage flint]

I don't know why you see such a strange price, try refreshing the page

[sage flint]

?

[sage flint]

You're welcome

[heady roost]

How do I make a probot say welcome?

@sage flint

[fluid monolith]

@sage flint what's the problem with probot website

[sage flint]

Works fine for me, can you describe your issue?

[heady roost]

With imagines

[sage flint]

https://probot.io/dashboard welcome & goodbye

[heady roost]

@sage flint thanks

[sage flint]

Try clearing your browser's cache

[sage flint]

yw

[toxic pasture]

I cant claim my daily credit reward
please help me ;\

[uncut slate]

i added the bot to a server but it's not appearing on the probot dashboard 😦

getting this error

[robust ferry]

What does it means

<@&675070424748654593>

[keen tinsel]

<@&675070424748654593> ^^

[keen tinsel]

There is a problem and the developers are working to solve it .

[keen tinsel]

try from another browser .

[keen tinsel]

You have renewed the Gold Membership from 14 hours ago.

[robust ferry]

Why does it says that 1 transfer allowed per month

If it’s renewed

[keen tinsel]

Did you buy or renew ?

[keen tapir]

Is it possible for my ticket to get an answer? I am a paying user and cannot even use the bot.... https://discord.com/channels/224308865427046402/1116717429851172924

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[keen tapir]

This is a joke

[nocturne flax]

Music back up?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

Luke the music bot?

Like

[split needle]

it's been entirely removed months ago

[unborn marsh]

Hi, I'm having issues being able to setup auto responder. We are trying to send a message to answer a question for those who have the unverified role in our server. but for those who doesn't have that role, I want it to ignore. Problem is, that it either works for no body or works for everybody regardless of settings.

[unborn marsh]

Music bot has been removed from my understanding.

[junior summit]

<@&675070424748654593>

[modest steeple]

<@&675070424748654593> -

[modest steeple]

Select the ( unverified role ) in enabled roles

[unborn marsh]

I tried that, and I also tried the disabled role. Both methods didn't work.

[modest steeple]

Does pro bot has enough permission + highest role?

[unborn marsh]

Yeah, it has all permissions for the matter of fact.

[modest steeple]

Highest role?

Can you take a picture for your server roles please

[junior summit]

Try letting a user that has no permission in the server send the trigger message, i've investigated your issue and it seems like if the guild owner trys the trigger message the bot will answer either ways

I believe you're trying from your own account so that's why this happens

[unborn marsh]

No, since we thought that too.

So we had a alt to join to test but nothing.

[junior summit]

Could you send a screenshot of your current configuration?

[unborn marsh]

also other try

[junior summit]

ic well if u have had already tried with an alt the only fix is to remove the bot then reinvite it as this can sync everything together, might be an issue with the bot but i highly dought that cuz it works for me

[unborn marsh]

for now, I'm going to find a alternative bot at this point. Probot seems to not be stable as of now.

[junior summit]

you can do that, i hope a support guy will investigate this issue further when they're up

[junior summit]

<@&675070424748654593> check this guy out seems like he has a unique problem

[celest echo]

When will Quran be added 🙁

[gray crag]

hello

I have been waiting for more than five days to remove me from the blacklist, and you did not remove me, quickly

<@&675070424748654593>

[timber helm]

suggest that here #573053418017521664

[timber helm]

no need to ask that again be patient, blacklist can’t be removed

[quaint mango]

Hello the Probot Support Team,
for a few hours now, our Members are not able to do this command, and I didn't change anything lately

Would you happen to know what's happening ? 🙂

[tropic knoll]

Hello, Can Probot use Nitro Server Emojis on Embeded Messages on text? I am having trouble figuring how to do it. <@&675070424748654593>

[timber helm]

Check pinned message to see variables

[timber helm]

Use aliases or kick & re-invite the bot

[tropic knoll]

Where would Pinned Message be?

[timber helm]

This channel pinned message

welcomer variables
[user] ~ mentions the newcomer member
[inviter] ~ mentions the inviter (vip only)
[server] ~ server name
[userName] ~ just says the newcomer member name
[inviterName] ~ just says the inviter name (vip only)
[memberCount] ~ amount of members reached
<@user_id> ~ mentions a specific user using his id
<#channel_id> ~ mentions a specific channel using its id
<@&role_id> ~ mentions a specific role using its id
auto responder variables
[user] ~ mentions the member who typed the trigger
[userName] ~ types the name of the user who typed the trigger
[invites] ~ types the amount of invites you've reached (vip only)
<@user_id> ~ mentions a specific user using his id
<#channel_id> ~ mentions a specific channel using its id
<@&role_id> ~ mentions a specific role using its id
embed messages variables
text ~ creates a hyperlink
<@user_id> ~ mentions a specific user using his id
<#channel_id> ~ mentions a specific channel using its id
<@&role_id> ~ mentions a specific role using its id

[timber helm]

1)go to your discord servers chat

2. -if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV

   -if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W

3. copy the message you just sent and paste it on dashboard

[tropic knoll]

thank you !

[timber helm]

my pleasure

[boreal scroll]

Is there a max limit, how many Embed Messages, can I store in ProBot?

[timber helm]

no there’s is no specific limit

[boreal scroll]

Thank youu <33

[timber helm]

yw have a lovely day

[vital wraith]

Please help my server…

The sistem of levels not works

Fix this thanks

[timber helm]

make sure probot have all permission required & above all the other roles

[vital wraith]

Yeah he have

[timber helm]

kick & re-invite the bot

[vital wraith]

I can’t sorry

[timber helm]

[vital wraith]

This up on me and he is Locked

@near canopy please help me!

[timber helm]

bro don’t mention admin’s!!!!

[vital wraith]

He is not admin 🌹

[timber helm]

please read the rules #573048353458356234 last warning

[vital wraith]

Check my warning please!

😭

[timber helm]

0 warn

[vital wraith]

Thanks

[timber helm]

yw have a good one

[vital wraith]

[olive quest]

hello, is the bot having issues? the rank command is not working

[timber helm]

hi, use aliases or kick & re-invite the bot

[nocturne flax]

can someone help me?

[timber helm]

hi hi, how may i help you?

[olive quest]

What you mean by Alias?

[timber helm]

https://probot.io/dashboard -> select your server -> find and edit the /command_name command -> you'll see "aliases" on top of the list > put for example #id , rank

[olive quest]

Oh ok got it thanks! To make the slash command work again I have to kick and reinvite the bot tho?

[timber helm]

yes

[olive quest]

Ok Ty!

[molten dew]

daily reward fixed ???

[nocturne flax]

how can i put auto assign roles in my sever?

[timber helm]

!rr

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[timber helm]

try now

[molten dew]

okay

[nocturne flax]

thank you very much it helped

[graceful shoal]

hi

what are the advantages of probot preumium?

soooo?

[modest steeple]

<@&675070424748654593> -

[timber helm]

!premium

[lean badger]

Premium Tier 1 :

• Adjust your music volume
• Inviter variable for the welcomer message
• The accessibility to check the action executioner in the logs
• Voice Online
• Link feature
• The possibility to unbanned the whole banned list on your server
• An advanced anti raid system which includes 12 features that being constantly updated
• A stand-alone bot that runs on a separate server, to ensure better performance and higher speeds

💰 Premium Tier 1 Prices :

• 5$ / Monthly
• 30$ / Yearly

🔷 ProBot Premium :

• All the typical premium tier 1 features
• The possibility of changing the name and avatar of the bot

💰 Premium Prices :

• 10$ / Monthly
• 60$ / Yearly

[graceful shoal]

thx

[tropic knoll]

Hello, How do I make the bot send a photo in the channel, without the image being emded

<@&675070424748654593>

[molten dew]

not fixed ;\

[timber helm]

should be solved soon as possible

[timber helm]

you can’t sadly

make an auto responder for that if you want

[molten dew]

true

[tropic knoll]

I have another question 😭

I am having trouble trying to role "@" in my embed message posted by the bot

I've been using this command

<@&role_id>

So my role id is 1118001207361945669

@vast estuary

It would look like that correct?

It just pops up as this instead

<@&675070424748654593>

[native geyser]

you forgot to put & after @

[kind barn]

heyyy

i want help

[tropic knoll]

ive tried the & as well

[keen tinsel]

<@&675070424748654593> ^^

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[split needle]

Full format is <@&id>, not just <@id> or <&id>

[worthy hound]

I need help

Uhhh

[split needle]

You might just explain your problems

[worthy hound]

Hlooo

[split needle]

@worthy hound same thing applies to you

[worthy hound]

Ok

How to add probot to my server

[split needle]

Open the bot's profile and click on add to server

[worthy hound]

Ok

Tysm

[white quarry]

مقدر اخذ كريدت

[worthy hound]

Uhhh??

Where

[split needle]

#chat-ar

[worthy hound]

?

[split needle]

Bot's profile, not server's setting

[worthy hound]

Oh ok

[split needle]

Or just use this link
https://probot.io/invite

[worthy hound]

Thc

[tropic knoll]

thank youuuuu

I love how helpful everyone in the support is !

[toxic pasture]

Please fix daily reward 🥹

i need credit

[quaint mango]

Hello Tiger, thanks for your help
I did kick the bot and reinvite (full perms, admin etc.)

And I have this :

[tropic knoll]

So I have another question

[vital horizon]

i have a problem

in probot

<@&336913504051265537>

[green glacier]

i have to.

Hey can someone tell me how can i see api documentation?

[tropic knoll]

So everytime I import a gif using Embed the Gif Does not load and looks like this

How do I fix this ?

<@&675070424748654593>

[green glacier]

I think probot have problem they will fix it.

[tropic knoll]

is there another way to upload a gif on to a embread by using the bot?

[junior summit]

probably not you'll just have to wait until a support agent sees your issue and report it to higher mods so they can investigate it further

[toxic pasture]

Please **FIX ** ProBot web site daily reward i need credit's

[sage flint]

Hi its known issue, will be fixed asap

[sage flint]

and please avoid from pinging mods for help

[sage flint]

Hello, there is no documentation for API, because it is not for public use

[sage flint]

Hey, whats the format and size of your gif?

[soft fable]

Everytime I fix the logs for messages, it goes down again later on @sage flint

What’s wrong with the bot?

Message logs are not stable at all

[sage flint]

Works fine on my server, can you try to kick and re-invite bot to the server?

[open cave]

suddenly /rank isn't working anymore it keeps on saying that he "probot is thinking"

[keen tinsel]

<@&675070424748654593> *

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[timber helm]

try kick & re-invite the bot

[open cave]

then are all mine settings gone?

[timber helm]

no don't worry all data saved

[open cave]

thankyou

[timber helm]

yw

[mighty lotus]

I kicked and re-invited the bot
edited one of my channels
and nothing

logs are not working
and commands like /rank are not functioning either

Assuming my thoughts are correct
There must be something wrong with Probot

or at the very least
commands are taking their sweet time to execute

[acoustic crater]

I commanded "/daily" but some how i can't get it even after the reCAPTCHA verification, if you can help please

[timber helm]

hi 👋, send me your server id + server invite via dm’s

[timber helm]

known issue should be solved soon as possible by our dev team

[acoustic crater]

then you have my thanks...

[timber helm]

my pleasure

[mighty lotus]

One moment while i Inform my other teammates of this
(its required by our team to inform others whenever we do something like this)

Invite link sent

[neat moss]

Uhhhh

What’s up with this weirdness

[sage flint]

Hello, elaborate please

[old karma]

How do I remove bot sending messages when users level up?

[sage flint]

Hi, go to the dashboard (https://probot.io/dashboard) Leveling system Set Text Leveling up Channel to disabled

[mighty lotus]

<@&675070424748654593>
I apologize if i may seem impatient but
Is there somebody who may be willing to help with my issues?
Im kind of on a semi-time crunch now that i alerted my teammates of the initial offer of a support member

[timber helm]

i did a request to dev team to solve your problem be patient no need to mention the staff team please

[mighty lotus]

Applogies again
i just rarely have issues

[olive quest]

same problem here

[acoustic crater]

just let me know when you fix it if you please

[timber helm]

sure

[neat moss]

Uhhhh the words????

[sage flint]

chnage your language

[neat moss]

It’s like half English half gibberish

I’ve never changed my language before. Why would it change on its own? I’m confused

I just checked and it’s already set to English

[sage flint]

it may change automatically based on your location

[neat moss]

I’ll have to check when I get home if I fixed it or not because it’s only happening on my desktop web browser

I tried changing it from English to like Swedish and then back so idk if that fixed it 🤷🏻‍♀️

[dusty canyon]

It's a day and a half and the problem hasn't been solved yet 😟

[quaint mango]

I did kick the bot, reinvite with full admin perms (Tiger asked me to kick and reinvite)
But I still have the bot saying that :

[neat moss]

I just checked and I am having this issue as well

[sage flint]

@dusty canyon@quaint mango@neat moss its known issues, will be fixed asap. Apolohies 🙏🏻

[neat moss]

Ty for the update!

[sage flint]

you're welcome

[fiery pebble]

hello how i can write a messege in general chat this bot answer me please help

@near canopy

[sage flint]

Hi, avoid pinging admins for no reason, please
I'm guessing you mean Autoresponder, if so go to the bot dashboard (https://probot.io/dashboard) Autoresponder Add reply in the trigger field type the sentence you want trigger the bot to send a reply, and in the reply field type the text you want the bot to reply with

[fiery pebble]

thnx

[sage flint]

You’re welcome

[worthy bane]

How to make reaction role

As u can see

I’ve set it up

<@&675070424748654593>

???help pls

[coarse plaza]

I have this issue too actually - presumably it's an issue with the bot itself rather than something to do with its perms in my server?

[split needle]

Have you actually setup reaction roles on the sent message?

[silk raft]

Can someone help me to remove the plaque I'm not

[split needle]

It could be from the backend side
For a workaround that may or may not work, you can setup an alias for the command but without including the original command's name and use it like prefix command

[silk raft]

Can someone help me to remove the plaque I'm not

[split needle]

You have been blacklisted for trading. It is not removable
And avoid repeating your message

[silk raft]

But I did not know this leads to anything but this thing, so I hope you will allow me and remove it
Commentair

@split needle

[split needle]

No

[silk raft]

Pls@split needle

[split needle]

As answered, no is no
If you keep on continuing with this, moderation actions will be taken down on you

[deft wagon]

Is this intentional? When someone levels up with Pro bot and you pick a reward role, and when they reach that level, it announces and mentions them for leveling up but DOESNT GIVE THEM THE ROLE....

[mighty lotus]

it could just be a present error in the bot
to my understanding, there are a multitude of issues being experienced across a lot of servers

[split needle]

Make sure the bot's system role is higher than other roles, and your members reached both required levels to get the roles

[deft wagon]

Duh. It's still not giving them the roles. I abandonded the idea and switched to Dyno.

[abstract thunder]

Probot seems to be working as in still giving levels as members level up, however members cannot check there rank. Has been working fine since yesterday but now it just thinks about whether to show tank or not. Any idea why this is happening

[split needle]

it could be an issue on our end or discord's slash command
you can setup aliases for the command to use like prefix command but the aliases should not contain the original command's name
example: set the alias for the rank command as >mylevel or >r and users may use it like the exact phrase

[abstract thunder]

So in other words set it to not use the slash command?

[split needle]

yes

[buoyant otter]

hey guys

[abstract thunder]

Thank you. I’ll give that a try.

[buoyant otter]

what command do i use to play a song

[split needle]

feature removed
the site/video you checked through is outdated

[zealous fog]

I had a question real quick, is it possible to remove the xp for someone that has left the server?

[split needle]

yes using the reset command with target as their user ids

[mighty lotus]

now thats actually neat to know

[zealous fog]

thank you!

[patent dust]

hi

[patent dust]

same

[smoky silo]

Is the site down?

nvm now that i join the disc its fine

was showing an error page over and over

[queen charm]

Application error: a client-side exception has occurred (see the browser console for more information).

[nocturne flax]

Everytime I get in it loads every time

If I press something else on the site it opens quick?

[rancid crown]

How do i disable leveling on probot? I'm using a different bot for leveling and pro for some other stuff

[lean igloo]

The dashboard isn't opening for me

And the bot is unable to give Auto Role

[native jetty]

Same, dashboard not loading on any device

[sand bluff]

Having this issue rn

Also got the error that this service is rate limited

Was there a recent change in the redirect url by any chance?

[hybrid gulch]

I joined to report the same thing

[dark monolith]

same issue, cant load dashboard

[boreal vapor]

Having the same issue

[stuck dock]

me too

[tall wedge]

yeah dashboard is down

[vernal olive]

Hello I am getting Gateway time-out Error code 504 When Access Bot

[frigid burrow]

Can Somebody help
The Dashboard Doesn't load

[nocturne flax]

yeah can someone help

cant give it administrator perms in my serv

even with owner role

[cold arch]

is there a update the probot isn't working for me

[worthy hound]

Anyone wanna join my survival smp??

????

Helooo

[quartz lichen]

Guys I need help

[quartz lichen]

I'm having the same problem like this dude idk how to fix it

[nocturne flax]

yeah its been doing this to me for days

no clue why

[quartz lichen]

Dang and the mods ain't responding?

How do you fix this bruh

[nocturne flax]

¯_(ツ)_/¯

[safe prawn]

Does probot do music anymore??

[nocturne flax]

no just use vexera

[safe prawn]

Dang cause I used to use probot for music

[quartz lichen]

What an other option for probot?

Except for dyno

/

[honest jackal]

Lol @nocturne flax

[quartz lichen]

E

[nocturne flax]

i need help

it wont let me loggin in with discord

[quartz lichen]

Same

[nocturne flax]

same thing is happening to me

[quartz lichen]

Lots of people has the same problem but the supports aren't responding

[hybrid gulch]

Weird

I think its been long enough, cant we just ping the support english role?

[quartz lichen]

Try it on your own risk

[hybrid gulch]

Uhh

[quartz lichen]

Nvm you can

<@&675070424748654593>

[worn ridge]

There Is A problem It is not resolved yet

[deep sierra]

fixed

[deep sierra]

fixed

[nocturne flax]

Ok

[deep sierra]

fixed

[deep sierra]

fixed

sorry for the delay :)

[hybrid gulch]

Yay

[quartz lichen]

Thanks bro appreciate it

I need help again lol

[peak jasper]

have the same issue here... Says This server requires setup, even tho i already did set up

[trail fern]

Same here

[frigid burrow]

Same

[ripe rock]

Safe to say the whole site is down

I tried installing and Uninstalling on a dummy server still didnt work

[olive moon]

I've have the same issue. It's been down for about 3 hours by now

[pale venture]

All have the same issue they need to repair it

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[narrow osprey]

Hi I'm buy premium send this eror

[peak jasper]

oke

[worldly fulcrum]

i have the same issue help

[pale venture]

It will be back soon they said

[trim vigil]

i have the same issue

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[narrow osprey]

@trim vigil

Can you help?

[trim vigil]

im a user too

[minor imp]

hi

[nocturne flax]

I can't access my dashboard @lean badger @stone cloud

[tall wedge]

LOL

dev crew managed to fix one problem but it seems that it only caused extra problems

[olive moon]

That's programming for you 😅

[tall wedge]

yep!

that's just about everything actually

[olive moon]

"Alright, I have fixed this... WHERE DID THESE 20 OTHER PROBLEMS COME FROM"

[trim vigil]

I CANT ACCESS TO MY PROBOT

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[tall wedge]

none of us can

it's also late night for most of America so it's likely it'll take a bit to get fixed

[olive moon]

Yep

Rip dev team

[tall wedge]

dev crew needs someone to make their coffees

[olive moon]

Hope they're getting overtime

[tall wedge]

yeah I do too

I don't know how payment works for the Probot dev team but these guys deserve a raise nonetheless

these guys work so hard

[olive moon]

Frfr

[tall wedge]

to make such a wonderful bot

[olive moon]

Better then Mee6

[tall wedge]

oh my god I know

[olive moon]

I actually understand the layout 😭

[tall wedge]

I don't like comparing bots because I feel like competition is a bad thing, but I could probably do without mee6

Mee6 is like, for the people that know full-on how to use the Developer Mode for discord

whereas Probot is like Mee6 if it were for actual server development

[olive moon]

Yess

[tall wedge]

Probot is one of very few bots I've actually considered buying premium for

most of the time when bots lock stuff behind premium I just ignore it but I'd honestly buy probot premium just to support the team lol

also, you seem really nice, do you mind if I add you?

what an odd place to meet someone

[olive moon]

Lmaoo, no I don't mind

[tall wedge]

kinda disrupted support channel so I will mention again we are getting a "This server requires setup" loop

[trim vigil]

exactly bro

did you get a premium too ?

[tall wedge]

I haven't yet

but I'm considering it

[trim vigil]

i've encountered few of times already this stuff

:/

[winged jetty]

im getting the same problem

[olive quest]

the /rank command still does not work, any ETA?

[karmic root]

Why?

[nocturne flax]

same happend to me

oop seems its already been reported then for the setup bug, guess ill wait until we know more

[split needle]

The new requires setup has been informed to the developers so you may wait until further notice

[quartz lichen]

Probot is so broken lol

[wide bramble]

Hi

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[ebon plinth]

Why can i not /setlevel to my members? It does not work since two days. Help

[dark monolith]

thanks I can open my dashboard

[timber helm]

may you kick & re-invite the bot ? then try again

[ebon plinth]

Does all data from the bot remain on the server? Or is the bot then set to 0?

[timber helm]

nope don’t worry all data saved

[ebon plinth]

Ok thx

[timber helm]

yw have a lovely day

[olive quest]

Did it but rank and levels command don’t work

[timber helm]

try using aliases

[olive quest]

How can I check rank of another user with aliases without pinging them?

[timber helm]

https://probot.io/dashboard -> select your server -> find and edit the /command_name command -> you'll see "aliases" on top of the list > put for example #id , rank

[fervent quartz]

hi @timber helm

[timber helm]

use one support channel please !

[fervent quartz]

why the code is not coming to me

[olive quest]

Yeah I have !rank but it’s not a slash command, how can I set the user I want to see the rank of? I guess I have to do !rank @user and ping him

[timber helm]

#support-ar

[fervent quartz]

he is not a supporter person who can really help me

[timber helm]

#setlevel

[lean badger]

This command moved to Slash Commands /setlevel.

[timber helm]

use your main support channel please 🙏

[fervent quartz]

is this not a support channel pls help me

[olive quest]

i'd need to see the rank and how many xp points the user have

[timber helm]

be patient

[fervent quartz]

ok

[timber helm]

if you want set xp use #setxp @timber helm text 10000

[olive quest]

i still need to know how many xp points the user currently have, since there's no an /addxp command

[timber helm]

as i said above sir use aliases

[ebon plinth]

It still not work. It also does not work with Aliases (/Setlevel)

[timber helm]

screen shot please

[fervent quartz]

please help

[olive quest]

the /rank slash command has the "user" option to check the rank of the desired user, aliases are not slash commands so to check another user's rank i need to do !rank @user and ping him, not a good thing

[olive quest]

is there any ETA for the slash command to work again? #status does not report any problem

[timber helm]

the only solution at the moment by using aliases

[timber helm]

no need

[olive quest]

what you mean?

[timber helm]

use aliases using the second command in the pic

[timber helm]

there is no eta at the moment

[olive quest]

oh ok thanks, sorry if i couldn't explain properly before, i was just trying to know if there was a way without pinging users

[timber helm]

use the id sir

[olive quest]

awesome

[timber helm]

!rank 198075140154720256

[olive quest]

got it, thanks!

[timber helm]

yw

[whole shard]

probot logging doesn't seem to work in a particular server, it works in other servers but it's not logging in this one despite basically doing the same things

[ebon plinth]

Yes that works! Thanks:)

[timber helm]

my pleasure have a lovely day :)

[timber helm]

send me your invite link via dm's & the server id please thanks

[whole shard]

unable to share (community thing) so will look for alternatives, sorry; have a nice day

[strange kayak]

reaction roles also don't seem to be working right now either

[sand bluff]

Thank you but unfortunately now I get this

[timber helm]

make sure probot above all the other roles and have all permission required

[strange kayak]

what permissions are required?

[timber helm]

may you try from another browser please ( fire fox as an advice ), thanks

[timber helm]

administration perm

[strange kayak]

ty

[timber helm]

my pleasure, have a good one

[gentle rampart]

Wait wrong channel

[timber helm]

#chat-en ^^ 🙏

[gentle rampart]

K thanks

[stuck dock]

What is this?

[ripe rock]

Seems the site is back up

Clear cookies cache and history it did it for me

[timber helm]

#support-ar message use one support channel please

[quartz lichen]

Hello is there a mute log on probot? If there is I can't seem to find it

[queen solar]

<@&675070424748654593>

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

Hi, only for timeouts

[quartz lichen]

Oh ok, thank you for responding

[sage flint]

you're welcome

[fluid berry]

<@&675070424748654593> why is everything from previous date to latest date

[undone cosmos]

<@&675070424748654593> I am unable to save changes to my embed. No error message or anything. I click the save changes button and it just does nothing.

[timber helm]

make sure probot have all permission required

[undone cosmos]

For saving changes?

But I haven't even sent the embed yet

I'm not editing it

I'm making a new one

I just can't save the changes

[timber helm]

graph's under maintenance

[timber helm]

@undone cosmos

[undone cosmos]

Alright

[edgy sun]

@timber helm probot commands are not working?

[timber helm]

rank command ?

[edgy sun]

Yes

[undone cosmos]

Gave the bot all the permissions, refreshed the page and it worked. Don't know if it was the permissions or just that I had to refresh. Thanks!

[timber helm]

use aliases

[edgy sun]

Wdym?

[timber helm]

https://probot.io/dashboard -> select your server -> find and edit the /command_name command -> you'll see "aliases" on top of the list > put for example #id , rank

[hallow jewel]

هلا

[timber helm]

#support-ar

[nocturne flax]

<@&675070424748654593> Each and everytime i am adding the bot with full permisions still this page only gets redirected

[timber helm]

send me your server invite via dm

[nocturne flax]

dn

[timber helm]

sent to dev's thank's

[nocturne flax]

like is it some sort of issue persistent?

[timber helm]

yes, be patient

[nocturne flax]

okk

[quartz lichen]

Hello is there a feature on probot where when you warn a user 3 times they get muted or banned?

Like when you set and specified limit of warnings you can get muted,kicked or banned for a specified time too?

[nocturne flax]

does autoresponder have a limit to how many can be added?

[timber helm]

there is no limit

[timber helm]

nope sadly ! suggest that here #573053418017521664

[nocturne flax]

thanks! wanted to make sure before we try to add about 150 ❤️

[quartz lichen]

Oh alright thank you for responding

[timber helm]

yw yw

[slim oriole]

Hey everyone! I was hoping womeone could assist me with the following. We had a rogue account posting a link once in each channel last night, and I couldn't find an option or feature inside the dashboard to somehow prevent that spam. Is that an ability perhaps with an automod setting or by any other means? Thank you!

[fathom meadow]

Hi

[west kelp]

hello, you can disable links from the automod section via the Links section

[fathom meadow]

How can i be partner

[west kelp]

partner with this server

?

[fathom meadow]

Yup

[west kelp]

I don't believe we do those kinds of things

[slim oriole]

hey, thanks for your answer. I was familiar with that setting, however that seemed like a global thing which is not the best solution

[fathom meadow]

But I think I saw a role called partner here

Ok no problem

[west kelp]

you can whitelist/blacklist certain links

[west kelp]

I honestly am not sure what this role means, let me ask about it and I'll get back to you

[fathom meadow]

Sure

[slim oriole]

thanks glassykiller. is it possible to prevent someone posting a link say within 5-10 seconds in one channel after the other or something like that? it was a tiktok link, however people usually post legit, unharmful links from that domain, so blacklisting a one instance would not be the best option.

[west kelp]

The partner role here is not a role that can be applied to unfortunately

[west kelp]

nope

[slim oriole]

yeah, this seemed like a backdoor to me as well. nevertheless, thanks so much for your time!

[fathom meadow]

Oh

Ok no problem

Thanks anyway ❤

[west kelp]

You are welcome both

[fringe stag]

My bot isn't working why isn't it loading

[west kelp]

@fringe stag אני יכול לעזור אותך בעברית ב #support-int

[narrow osprey]

Hi

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[narrow osprey]

@west kelp I have questions

I'm can join staff?

[west kelp]

Hey, I don't think we need more staff members at the moment.

[narrow osprey]

@west kelp can you question?

I'm like join

[west kelp]

We don't need more staff

[narrow osprey]

Ok

[sullen bane]

My account has blacklist
And I want to know why

@west kelp

[west kelp]

trading probot credits for real money

[sullen bane]

I didn't trade yet

[west kelp]

well you were going to trade

[sullen bane]

I can cancel it

@west kelp

I didn't trade yet
I can simply cancel it

[split needle]

It will not change a thing

You already had the intention to trade credits for real money, and there's nothing can revert it back

[sullen bane]

So all my credits are gone forever?

[split needle]

Yea

[sullen bane]

Btw I bought these credits
That means that the one I bought it from will also have blacklist l?

[worthy bane]

I need help 😭

[west kelp]

how can I help you?

[worthy bane]

I’ve never used probot before

[west kelp]

try reading #573048403429425162

[worthy bane]

And I wanna know how to do reaction roles

[split needle]

Depends if there's been any report to us
He could have been blacklisted with a trading server, or just individualy being blacklisted with reports

[west kelp]

!rr

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[worthy bane]

Still

It doesn’t assign the role

[tropic scaffold]

Trying to get this working (again, it used to) but why cant I select the right embed message?

[fathom meadow]

Close it and reopen it

[fathom meadow]

Like the drop down menu

@tropic scaffold have you sent that embed to a channel yet

[tropic scaffold]

hey there thanks for the quick reply. Yeah I believe so, it had been working but its like it cant see the message it needs anymore

I used to also be able to click edit sent message then make an update as such unless im getting this wrong?

if I sent a new message, it will fix it but Ive ended up doing that a couple times before and it loses the info then

like so, so id rather edit the sent one for the countries to resync it

[fathom meadow]

Alright

[tropic scaffold]

tried a reboot, task manager also but end result is the embed rule wont show up, not at least to edit with

[open cave]

we have kicked the bot and re-invited him. and nothing has changed.

[timber helm]

@open cave use aliases

[open cave]

Thanks we are ganna try that.✨

[timber helm]

may you kick & re-invite the bot

[quasi lagoon]

What’s the syntax of playing music 😢

[timber helm]

music removed sir

[quasi lagoon]

😢🫣

Okay thank you

[mighty lotus]

I got 2 questions

1. Do we know if there will be a fix for certain commands such as "/rank", "/profile", etc?
I know in the meantime we can change the commands alias, but for larger communities, this may be a problem to tell potentially a lot of people to remember especially if it's only to some commands

2. Is there a reason why the logs take a while to activate, while some other logs are not functioning?

Feel free to ping me with a response as I may be preoccupied

[timber helm]

1. https://probot.io/dashboard -> select your server -> find and edit the /command_name command -> you'll see "aliases" on top of the list > put for example #id , rank , this is the only solution at the moment

2. no need to repeat your question, please be patient devs working for a fx i sent the invite link as i said

[mighty lotus]

did not mean to repeat my question (honesly cant remember if i did)
thank you for the quick responce

[nocturne flax]

<@&675070424748654593> This issue is coming please help out..Bot Has All the perms set properly

i enabled it though..

[timber helm]

use aliases please be patient no need to repeat your question 🙏

[nocturne flax]

ok

[nocturne flax]

what shall i do..pls help

[timber helm]

https://probot.io/dashboard -> select your server -> find and edit the /command_name command -> you'll see "aliases" on top of the list > put for example #id , rank , this is the only solution at the moment

[nocturne flax]

like i set the alias as rs

after that what shall i do ?

[nocturne flax]

may u pls guide

[timber helm]

yes, exactly

[timber helm]

follow the step's it's easy sir or screen shot ^^

[nocturne flax]

am sending ss

I did this..now how may i reset the server rank...

[nocturne flax]

may u please guide me further..

[nocturne flax]

dn

next

[timber helm]

Examples:
rs text all
rs voice all
rs invites all
rs text @timber helm
rs limits @timber helm

[nocturne flax]

okkk

thanks a lottt for the help

[timber helm]

yw have a lovely day/night

[lost patrol]

Türk varmı?

[mighty lotus]

where in the dashboard settings can i find /rank?
I cant find it anywhere

nevermind
just found it

[wary void]

Question, so the premium bot is down. Is that every server?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[tropic scaffold]

sure thanks

[tropic scaffold]

tried the kick but same problem

im right in saying it should allow me to select country?

[timber helm]

known issue reported ! send me your server invite via dm's

[fathom meadow]

Hello

What is the different between " MOD ROLES " and the " edit " buttons where i can enable and disable roles ?

<@&675070424748654593>

[timber helm]

mod roles enable all moderation command for the mentionned role, the edit is enabling role for one command

[fathom meadow]

Ok ok

Thank you

[prisma schooner]

<@&675070424748654593> Where did the dashboard go? Each time I search on Google "probot" the dashboard isn't there anymore.

[native geyser]

https://probot.io/dashboard

[prisma schooner]

Thank you

[native geyser]

you're welcome

[rough needle]

.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[errant lagoon]

Hello

My other account got blacklisted for no reason

May i know why?

<@&675070424748654593>

[sage flint]

Hey
other account - it’s not allowed to use multiple accounts with our bot

[errant lagoon]

It's not my account its my freinds acc

[sage flint]

You literally said “my other account”

[errant lagoon]

I know but im too busy to say my freinds acc

[sage flint]

Sir, You used multiple accounts which is prohibited, unfortunately in this case we can't revoke your blacklist. Sorry

[mild jewel]

C

[nocturne dirge]

How do I have ProBot show emojis?

[sage flint]

Hi, for regular Discord emojis just put their name between : like that :alien:
And for server custom emoji, you need to put \ symbol before emoji and send it to the chat on your server (example \) you should get something like that !animated_pro copy it and paste into bot message

[errant lagoon]

Bro it's not my account

[sage flint]

However, I still can't do anything with this blacklist if it doesn't about you/your account

[nocturne dirge]

I want to use an animated emoji but can't because I don't have nitro, is there a way to get around this?

[errant patrol]

@deep sierra
why you don't put your serveur link in you baio

[sage flint]

Avoid pinging developers and please keep this channel only for probot-related things

[errant patrol]

ok

[nocturne flax]

<@&675070424748654593> Cannot add gifs to embeds? My previous embeds have gifs for my discord members to then select roles, colors, etc...but now it won't let me upload a gif for the footer image?

[sage flint]

As far as I know only way to get an emoji ID is this trick with \ and getting it directly from emoji URL. So if some you can get the url of the emoji, just copy its ID from there, it will be several digits side by side, and then paste it like this <a_:emoji_name:ID>

[sage flint]

Hi, what size is your gif?
It should be less then 3MB to work

[nocturne flax]

It says 1.37 MB. I also did not know that so thank you. 🙂

[sage flint]

I see that there is currently some problem with adding images to embeds, try again later please. Apologies 🙏🏻

[nocturne flax]

Thank you! Will do. Best of luck to you and the crew.

[sage flint]

Glad to help

[worthy hound]

uhhhhh

hi

helooo

anyone there

hhelooo

[worthy hound]

helooo

[split needle]

you might better yet just explain your problems rather than wait for a response

[worthy hound]

uhh

nvm

i figured it out

[quartz lichen]

Hello I need help again lol, How do you clear probot's messages? Like the command clear only works for members but not from probot

[split needle]

it should clear any message being posted within the limited range of 14 days

[tropic scaffold]

were you wanting to join and check?

[safe urchin]

How can I get probot to do that thing were it has a message and some options to answer which you can get certain roles from and stuff

[abstract thunder]

Sorry to bother you again. Where do I set a prefix? I can’t find on the dashboard or in the commands. The rank command still will not work but all other commands do.

[split needle]

there's no prefix anymore to set

[abstract thunder]

But how do I set the alias you were talking about?

[safe urchin]

How do I set the message for the thing you can do for roles?????

[quartz lichen]

Hello how do you see the reason for a timeout? I have set an log channel for timeouts, it shows who has been time outed but it doesn't show the reason?

[split needle]

go to the dashboard of your server on the site, find the command you want and go to its settings (edit) and add aliases

[split needle]

!rr

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[split needle]

you need to send the embed message first

[split needle]

it should show the reason unless it can not keep track of that. you can check the reasons in server audit logs however

[safe urchin]

Thanks

[abstract thunder]

Ok thanks. I’ll try that.

[scarlet ore]

This isn’t working

[tall grail]

i have probot logs enabled, they were working fine until a few days ago when probot started slowing down, now it's still sending logs of about 10h before the current time

i tried to remove probot from the server by deleting the intergation and reinvite it, still logs not working

[quartz lichen]

Is there anyway to fix it?

[fathom meadow]

So probot is sending logs hours after the actions happen is there anyway to fix this, it only started happening recently

I tried disabling and renabling

[split needle]

I have contacted developers about it so you may wait in the mean time
Also you can try with removing bot's webhooks in the log channels, then to go the site and toggle the logs module. It may work, or may not

[split needle]

Not really

[tall grail]

already tried, i guess i'll just wait

[mossy cypress]

How do I add colors to the bot for my members?

[fossil basin]

There have been 2 warnings issued for members of my server which appear to be made by the bot itself, is this normal? (user ID's hidden for privacy reasons)

I have been contacted by the member who received this warning, asking me why he got it but to be honest I don't really know how to reply to his question.

Should I be concerned? Is this automatically issued for users who get their messages flagged by automod?

If there is an explanation to this please @ me so I'll be able to find your response.

[split needle]

Automod's work

[split needle]

For which feature you mean? The /color command or anything?

[fossil basin]

Can I see the trigger that sent this warning?

Is it logged anywhere?

[mossy cypress]

Yeah that. It doesn’t give me colors

[split needle]

If you have deleted message log then it can be logged there as deleted messages
You can check in the automod module on the site

[fossil basin]

👌

[split needle]

Then create color roles with names as only numbers. The bot will pick up those roles automatically if they're lower than the bot's system role

[mossy cypress]

How do I do that thou?

[split needle]

Create roles, on your server settings

[mossy cypress]

But how will the color get there???

[split needle]

The bot will pick up them automatically

[mossy cypress]

So just red and it will be red etc?

[split needle]

The names should be only number
You should read my whole message above

[mossy cypress]

I did your not making sense

[split needle]

I have no more word for you

Like this https://i.imgur.com/GwXfFsG.png

[mossy cypress]

Ok fine I’ll just get a color bot and forget it. I do have one more question. How do I get the role reaction to work for the bot or does the bot not do that

[split needle]

!rr

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[mossy cypress]

How does the embed message work?

[dawn garden]

Can't reset xp for everyone

[split needle]

It's just like normal messages but advanced (see #573048353458356234 for example)
Also if you would use buttons or dropdown list, it will only be possible with the bot's messages
You can setup them from embed messages module on the dashboard

[split needle]

How so?

[dawn garden]

Trying /reset Text , byt i can't type all here

[split needle]

Use with @everyone mention

[mossy cypress]

So uh say if they react a certain emoji then they would get the role I want them too get or would that have to be a different embed message? Or what? Idk how all this works

[dawn garden]

Worked thanks

[split needle]

If you set it up for a certain message sent by the bot from the embed messages module then you can use that, else it will not work on any message
You can check out the docs, it may help you better https://docs.probot.io

[mossy cypress]

I can’t find anything

[split needle]

Steps through the docs to setup self-role menus

1. Setup and send an embed message https://docs.probot.io/docs/modules/embed
2. Setup self-role menu to the sent embed message https://docs.probot.io/docs/modules/self-assignable-roles

I have a tuto video but it's outdated

[mossy cypress]

No problem those helped. Thank you and sorry for all the questions and trouble

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[cunning crown]

Is there a workaround for tenor links? I have added the the https tenor.com that was suggested in earlier posts and rebooted automod with no luck?

[west kelp]

Can you be more specific? Do you want people to not be able to send tenor links or the opposite

[still temple]

So probot is sending logs hours after the actions happen is there anyway to fix this, it only started happening recently

I tried disabling and renabling

[west kelp]

send me your server invite in DMs

[still temple]

Well it's working now 🙂

[cunning crown]

I am trying to whitelist tenor links such as gifs so players can send them. I have added the link that was said earlier to the whitelist https//tenorcom/ (add the dots) and I have reset automod turned it off and on and the whitelist still blocks the link

[west kelp]

tenor.com, tenor, www.tenor, www.tenor.com, https://tenor, https://tenor.com

Add those too

[still dagger]

Is there any perk of being level 100 on probot?

[sage flint]

Nope, you just will be displayed on our leaderboard

[storm flint]

Hello , the dashboard is acting weird it stucks on the cloudflare's 'verify that you're a human' , any solutions?

[drowsy copper]

Hello! The probot have been very slow lately, is there any reason why?