#support-en

1 messages · Page 113 of 1

spice glade
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Didn't fix it

turbid moth
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‼️ Devs are aware and working on fixing the dashboard. Please be patient. ‼️


sage flint
tidal shale
#

are there copuns?

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copuns

sage flint
#

No

stiff idol
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I cannot get the probot dashboard to load is it going through maintenance?

stiff idol
#

Oh just saw the message above okay cool sorry- nvm

broken compass
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@turbid moth

turbid moth
broken compass
tired spade
#

It’s just loading for a long time now

tired spade
wind lantern
#

whenever I go to probot dashboard, it just shows the loading sign and has been doing this for a day

wind lantern
#

oh

sweet elbow
#

how do i use the bot to play music?

raven harbor
#

why isn’t the pro bot working

timid jewel
#

general issue, will be fixed, apologies

raven harbor
#

When will it get fixed?

timid jewel
#

as soon as possible

sage flint
modern spade
#

Hi, why is the bot is being slower than before
im using different commands but the bot just doesn't respond or takes a lot of time

sage flint
somber kite
#

All I'm getting when I try to load the dashboard is a loading screen. Is anyone else having this problem?

sage flint
#

will be fixed asap, apologies for any inconvenience a_Pwease

somber kite
#

Thank you.

sage flint
#

You're welcome

lethal blaze
#

im trying to figure out how to get pro bot to play music biut i dont see the music tab in the dashboard

mild forum
#

is it possible to add levels to a user in a server? my friend has had a server for a long time and they want to use a leveling bot but one that lets you set levels for a user manually

long willow
#

Thanks for the same day fix guys, cheers

unkempt tree
#

Yes, thank you for the fix!

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You guys are awesome!

placid raven
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Hello, is there any way to ignore specific channels for pro bot logs? I have a channel that consistently updates in relation to my gaming server, and every change the bot does to the channel is logged through pro bot logs and is drowning out the logs we need.

native geyser
#

hi, that's not possible unfortunately, for now at least

fierce hollow
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Hey, after fixing the dashboard problem, whenever I click and try to setup the server that’s what I get : Application error: a client-side exception has occurred

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Any ideas about what is provoking that error?

placid raven
native geyser
native geyser
fierce hollow
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@native geyser Didn’t work unfortunately

short zodiac
#

hello I want to know why I got blacklisted.

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<@&675070424748654593>

green musk
#

how i put my server's emoji in a embed?

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so i put it like in colones

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but it aint coming

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@twilit rampart sorry for the ping

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but its u know, kinda urgent

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hajememashite

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watashiwa pharaoh

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desu dozuo yoroshika onagaishimasu

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arigato gozaymas

twilit rampart
#

I'm supported Japanese only
not supported English

green musk
#

wait

twilit rampart
#

Because I was hired as Japanese only support

green musk
#

サーバーからの絵文字を埋め込みに入れたいです。どのような形式を使用すればよいですか?

green musk
#

sorry my bad

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すみません、私の間違いです

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@sage flint sorry for the ping

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please help me out

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how i put my server's emoji in a embed?
so i put it like in colones
but it aint coming

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@lucid ravine مرحبا اخي الرجاء مساعدتي. ممكن نتعلم الانجليزية

oak bane
green musk
#

yeah

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i hope they dont ban me from here

oak bane
#

oops I can't post links

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one sec sorry

green musk
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post it in ``

oak bane
#

To include users, roles, channels, and emojis within embeds, enable developer tools in discord settings.
For roles do: <@&RoleID>
For users do: <@UserID>
For channels do: <#ChannelID>
For normal emojis do <:emoojiName:emojiID> This can be found by typing \ then the corresponding emoji right after
For animated emojies do: <a::emoojiName:emojiID>

oak bane
#

I formatted this so it's nicer

green musk
#

looks pretty complicated

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but hey, i got it

oak bane
#

it's not

green musk
#

uhh

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yea

oak bane
#

Do you have developer settings turned on in discord?

green musk
#

yes

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im a active developer btw

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check my bades

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Pharaoh loves to show-off!!!

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uhh

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nothing

oak bane
oak bane
green musk
#

all cool

oak bane
#

for example ^

split needle
#

Don't make this a chat place
And @oak bane you may follow the channel's topic to help anyone

split needle
turbid moth
#

Is dashboard down again?

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Won't load for me

split needle
#

It keeps on loading?

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If then try with clearing the site's cookies

turbid moth
#

I'll try again and let you know

#

Worked this time 👍

solemn crane
#

Guys, when will this be resolved?

lean badgerBOT
swift hull
#

anyone know how to fix the "application error" glitch??

reef harness
#

How do I do a welcome image

sweet cape
#

Anyone know How to swap probot welcome greetings to a different channel

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<@&675070424748654593>

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<@&675070424748654593>

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@sage flint

split needle
split needle
split needle
sweet cape
#

What module

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On what message

muted raft
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Now, we're not receiving credits when we vote for probot, so you should put the daily to 12h instead of 24h, or give more credits for the daily (3k-5k idk)

split needle
muted raft
split needle
#

No

muted raft
#

Ok rip

scenic iris
#

do it possible to make any role that can get more exp like arcane?

split needle
#

Not yet for now

hardy idol
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My level system is not working

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@lean badger my level system is not working please I made probot manger and still not assigning exp roles

split needle
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Make sure the probot✨ role is higher than other roles, and the members should reached both set level requirements to get the roles

hardy idol
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Yes I did that

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It's technical bug

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I gave manger permission

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And owner permission

split needle
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There's no manager permission and server ownership should not be moved to bots

hardy idol
#

Sorry moderator

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And ok

split needle
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Moderator is not a permission

hardy idol
#

No I put roll

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And gave administration

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Permission

split needle
#

Can I see your server's role list and the role rewards list on the site? Send screenshots here

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Also giving permissions to the bot's system role instead of external roles

hardy idol
#

There are 3pro bot roles given administrator

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All given to pro bot

split needle
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Permissions of the bot should be forcused on its system role ProBot✨ only
And can I see the reward list on the site as well?

hardy idol
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And theok

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Reward roles is empty even if I have 5 empty roles

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For reward roles

split needle
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You have no role assigned to the rewards

hardy idol
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I tried but it's not assigning

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It's telling no option

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But here I have roles

split needle
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You created the roles before or after being on the site?

hardy idol
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After

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Then refreshed

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Still not working

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Tried restarting app too

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Still not working

split needle
#

Then try with moving the system role lower a bit, save change then move it back to higher place and refresh the site to check again
Make sure it has enough permission to manage roles and members. Having administrative permission is also better

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Restarting app would not help because it's not related

hardy idol
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I already gave administration

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To probot

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The roles I want to make are cosmetic they literally don't do a thing other than show name tag on online

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Roles

split needle
hardy idol
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Ok

split needle
#

Also you can just delete other roles you created for the bot because they will not really help

hardy idol
#

I'm done downgrading and upgrading

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Now what

split needle
#

Refresh the site and check again

hardy idol
#

Ok

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Not working

split needle
#

Send me an invite to your server in dms
I will need admin permission which higher than the bot's system role to take a deep check

hardy idol
#

Adept friend request

split needle
#

No need to as I have my dms open
Adjust your privacy setting a bit

hardy idol
#

Ok

split needle
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Allow dms from server members

hardy idol
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Done

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My name is king gammer

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The king of games

cursive dragon
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why logs are not working?

arctic iris
#

How do I change the level up announcement? like in a certain channel it notifies a user when they've reached a certain level... was wondering if I can update it and how.

hushed leaf
#

Can I change the time interval between messages for which experience will be awarded? and amout of exp as reward

covert depot
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On the 24th may I put in an embed with a choice of roles... today I'm looking and he hasn't assigned a single role to anyone since then...

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😠

timber helm
timber helm
timber helm
hushed leaf
timber helm
arctic iris
#

wait @timber helm i dont see that box

covert depot
#

I'm not a newbie, I know how to set up bots 🙂

timber helm
timber helm
# covert depot With other embed he gave the roles without any problem

The reaction may break if you have select menus or buttons in the background but aren't using them; to resolve this issue, you need to delete any select menu and button options that you may have added on the same message but aren't using, You are not allowed to link multiple messages with self-assignable roles to the same embedded message because doing so may cause problems.

covert depot
arctic iris
timber helm
arctic iris
#

you too

timber helm
stable hawk
#

How do u add reaction roles in the bot?

Like multiple roles into 1 message

modest steeple
#

<@&675070424748654593> -

nocturne flax
#

what happend dashbord not working

clever birch
#

Hi all. Is the site not working for everyone?

modest steeple
# stable hawk How do u add reaction roles in the bot? Like multiple roles into 1 message

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

#

@clever birch @nocturne flax
Try delete you're browser cookies or change the website

lapis field
#

Hey!
I tried alot of things but the dashboard still doesn't load properly and is super glitchy.

modest steeple
lapis field
#

It just keeps loading non-stop

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my internet connection is fine too

modest steeple
runic flare
#

Hi why cant i put link in my discord channel its only for ads

lapis field
modest steeple
runic flare
#

Yes

modest steeple
indigo crane
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hi

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how can i use probot to count the joined members?

modest steeple
modest steeple
runic flare
#

I have a channel only for links and webs but i cant put any links there

modest steeple
runic flare
modest steeple
indigo crane
modest steeple
runic flare
modest steeple
runic flare
#

Ok

indigo crane
#

doesn't work?

modest steeple
runic flare
modest steeple
indigo crane
modest steeple
#

@indigo crane

modest steeple
modest steeple
runic flare
#

@modest steeple

modest steeple
runic flare
#

Ok

#

@modest steeple

modest steeple
runic flare
#

Ok

modest steeple
#

It's will allow YouTube links only soo you can't sent server link or something like that

runic flare
#

Ok thx apreciate it

modest steeple
#

Yw any time a_peppo

sharp prism
sage flint
rain helm
#

does probot still play music ??

sage flint
#

Unfortunately not

royal glacier
#

Hey guys,
Trying to assign level up roles but none are showing up

timber helm
royal glacier
#

Ah so reorder?

timber helm
#

yes 👍

royal glacier
#

Yeah that works

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Thanks a lot!

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Also

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What does the wild card setting do on the auto response?

hexed aspen
#

I thought I had set up the automod. I had the bad word filter turned off, since they're okay in the server, and the automod still blocked a message for profanity on the grounds that it is commonly blocked. Is there a way around this? I'd like to block spam, but still let profanity through

timber helm
#

roles for discord?

royal glacier
#

@timber helm never mind figured that out

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But

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Can i change probots prefix?

timber helm
#

check google, we only help with probot issue

timber helm
royal glacier
#

Ah so i can only use "/"?

timber helm
#

yep

royal glacier
#

Aight thanks

timber helm
winged steppe
#

hi

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how do i use pro bot for music?

timid jewel
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We don't have music feature anymore

winged steppe
#

ok thx

nocturne flax
#

Hello

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Vote probot it's disabled?

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<@&675070424748654593>

timber helm
kind jolt
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can i play music with probot?

west kelp
#

Not anymore

kind jolt
#

ty

solar minnow
#

hii when i use commands like the credit ones nothing showup why?

nocturne flax
#

xn

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xp

deep current
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How do I set up the welcoming thing

plucky yarrow
#

Hi how do you embed emojis so they send correctly?

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<@&675070424748654593>

sage flint
sage flint
chilly spire
#

how do i set up auto roles?

modest steeple
#

<@&675070424748654593>

foggy canyon
#

How do I get you to write a pro-am؟

split needle
split needle
foggy canyon
#

How do I change the about profile?

split needle
#

/title

foggy canyon
#

thank

fiery vine
#

When in automoderation. There's a toggle option for discord invites. You can have it auto delete messages. But what does this mean? Like does it block people from sending invites to my discord? Or does it block people from sending their own discord links into my discord? It doesn't explain

split needle
#

It block users from sending any discord invite link, including yours

fiery vine
split needle
#

To server chat
The bot can not do anything in dms

fiery vine
#

Because I want people to still be able to invite others to our discord. But not spam their own discord links into our chats saying "join my discord"

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I don't want to use the role settings and disable inviting entirely

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I just don't want people promoting their own discord in my discord

split needle
#

Well then there's no way for you actually

foggy canyon
#

I want to write in the profile text

split needle
#

I just shown you the command to do so

foggy canyon
#

I'm writing about how to write it

split needle
#

Use /title and add title with the command's variable

foggy canyon
#

thank

limpid ivy
#

I want to ask, if you leave the server which i have high level on there, the level will be stay there when i re-join? Or i will need to grind again?
Sorry for borrow

split needle
limpid ivy
#

Aight, tks for reply, appreciate

finite latch
#

The bots panel isn’t loading

tidal kindle
#

Hello, it's been almost a month

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No data on Chart

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Do i have to kick if out and reinvite the bot?

subtle gyro
#

Hi, I've used Probots Auto-mod to filter out links and whitelisted tenor.com however links from tenor are still being blocked

copper stone
#

Hi sorry, I was wondering if there was a way to change the bot prefix

sage flint
sage flint
sage flint
sage flint
#

But you can still use aliases if you set them up, it works like prefixes commands. You can set an alias for each command by clicking "Edit" button next to the command on the dashboard

minor current
#

I cleared the cache but nothing happened

timber helm
minor current
#

before it worked it was only when my subscription stopped that it no longer worked

timber helm
minor current
timber helm
minor current
timber helm
#

glad to help

edgy flower
#

How do I set a custom level up message in Pro bot ?

sage flint
edgy flower
#

And what are the variables

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I mean how do I set the user lvls etc

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In custom message

sage flint
#

[user] - Mention a user
[user.anme] - User name
[oldLevel] - User old level
[level] - level which user just gained

edgy flower
#

Thanks mate

minor current
#

what are the anti raid options on the premium version?

sage flint
sage flint
minor current
sage flint
#

The VIP Protection module is responsible for detecting role deletions, etc.

sage flint
minor current
#

👍

latent ore
#

hey, how do i edit the bot so he posts boosts in the boosts channel and not in the welcome channel?

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if someone could help would be cool

timber helm
minor current
#

Hi I would like to know if it was possible to have a discount voucher for my first month

green sinew
#

is the dashboard not working atm ?

#

<@&675070424748654593>

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the dashboard doesnt load for me atleast

minor current
green sinew
#

copy

modest steeple
#

<@&675070424748654593> -

timber helm
silent river
#

Hi, have a question concerning the welcoming thing
On my server i have a welcomer role and i would want the bot to @ it whenever someone join the server , i used the <@& role id> format , it mention the role but do not give any notification , is there a way to fix this ?
<@&675070424748654593>

timber helm
silent river
#

it has the admin permission i think , let me double check

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it has admin permissions

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here it was the welcome message look like in the dashboard

timber helm
#

check pinned message to see variables

silent river
#

Oh , thats sad :(

#

thanks for the answer

cursive dragon
#

Probot logs are not working in my server please help

modest steeple
#

<@&675070424748654593> -

timber helm
pallid swallow
#

I want credits so bad

#

#credit

jaunty mortar
#

Hey! Is it possible to add a yt channel so every upload gets posted in a channel? Or does only the features exist for twitch

timber helm
pallid swallow
timber helm
pallid swallow
#

Could u send me some if u got some extra?!Ruru

timber helm
nocturne flax
#

YOU

cerulean mesa
#

For some reason probot not logging anymore anyone know how to fix this?

modest steeple
#

<@&675070424748654593> -

sage flint
tepid ivy
#

what's the highest possible level?

sage flint
#

100

warm crypt
#

the dashboard is down and not loading anything btw

#

idk what happened to probot but it hasn't been performing very well at all lately so i am gonna have to switch to another bot . which is a bummer !

jaunty mortar
#

Hey! I subscribed to the tier 2 premium plan. When I invite the bot, the bot leaves immediatly

lean badgerBOT
sage flint
subtle gyro
sage flint
subtle gyro
#

Okay, thank you for your quick responses

#

That was the problem🔥

sage flint
#

Glad to help a_Pwease

wet flame
#

how to play music comand sir?

tender star
#

hello! trying once again to make reaction roles but the interface has changed a bit since I last use it.. before there was a clear option to link a specific reaction in my server to a command to gain a role, but I don't see that anymore, so im trying to figure out how to get it to work.

cursive kite
tender star
#

for example, previous probot would 'react' to the roles first, then members woukd be able to react in return, and get the role

sage flint
tender star
frosty canopy
#

is the website working? having major problems

sage flint
sage flint
frosty canopy
#

it’s just stuck in a loading screen, i’ve refreshed several times, won’t load on mobile either

#

possibly my computer 🤣 i’m not sure, just wanted to check

tender star
#

thanks! just to verify, if I send new messages that replace the old ones, the people who selected the roles won't go away?

sage flint
#

Nope, they y'all will keep their roles

tender star
astral juniper
#

How to buy credit

lean badgerBOT
sage flint
tender star
#

good to know, thanks

#

would you recommend any of them in particular?

#

I wan't to resend all the embed messages I have in bulk because it looks better, so before I do I wanted to check which option would be best

sage flint
# tender star would you recommend any of them in particular?

Depends on the purpose of specific roles
For example, if you have a role that is given after accepting a server rules, the Give option will be best
For roles like notifications, gender, age, colors, hobbies, games etc. Toggle option will be best

tender star
#

so if you accept the reaction role for a game, you get access to the related text and voice channel (for that game)

sage flint
#

So the Toggle mode should be perfect

tender star
sage flint
#

you're welcome

late pebble
#

??

#

since 2 months

sage flint
late pebble
#

thanks !

sage flint
#

You're welcome a_takeoff

undone quartz
#

hey so i have a ticket open but stopped getting reposnses

lean badgerBOT
undone quartz
#

^^^^^^^^ no i did this and i stopped getting replies

ocean wind
#

Any idea why my probot won’t pull down avatars. I checked probot permissions on desktop and they look fine

lean badgerBOT
ocean wind
#

It shows up like this

nocturne flax
#

Hi, I want to ask one thing. If I want to create another (new) account here on discord and delete this one, is there any way I can transfer/send my xps from this account to the new one?

sage flint
sage flint
nocturne flax
#

Ah alright, thank you

sage flint
#

No problem

sage flint
minor current
#

if I renew and pay, it will add an extra month to my subscription

lean badgerBOT
fossil terrace
#

hi, what does it mean ? to translate it "this server need settings" or something like that

#

and i cannot connect bot to server (sorry for my eng)

sage flint
fossil terrace
#

i did it 10 times

sage flint
#

may i get your server ID?

fossil terrace
#

where can i find it ? xd

sage flint
#

you need to have enabled developer mode, you can find it on your Discord client settings, then right click on your server and hit Copy ID
Or just send me an invite to your server via DM so i can get it by myself

fossil terrace
#

1115367934232105050

sage flint
#

Thanks, it should be fixed asap

fossil terrace
#

still doesnt work 😦

sage flint
#

When I said asap, I didn't mean a few seconds. Just wait a while and try again later 🙏🏻

fossil terrace
#

oh sr, my english isnt gut

sage flint
#

No problem

fossil terrace
#

now it works, tysm have a nice day

lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

undone quartz
#

"been waiting 84 years"

nocturne flax
#

Hi

#

My dash baord is taking so long to load

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My wi-Fi

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Is full

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And it’s 5G

#

idk how to fix it

sage flint
nocturne flax
#

Ok thanks

sage flint
nocturne flax
#

It’s worked

#

I have a question

sage flint
#

Sure

nocturne flax
#

Sometimes

#

The alerts won’t work

#

Like it will work for one day and it will go to the right channel

#

But the next day

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It’s goes in a diffrent one

sage flint
nocturne flax
#

No alerts

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You know when you enable

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Bad words

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And then you go to discord

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It says

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Do you want to be alerted when somones says this

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And it sends an alert to

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A channel

#

It will work for a little

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And then it changes all by itself

sage flint
#

Automod alerts are handled by Discord itself, so it has nothing to our bot

nocturne flax
#

Oh ok

#

Thanks

sage flint
#

you're welcome

undone quartz
#

can i get help too please?

lean badgerBOT
undone quartz
#

ive been waiting for help for a month now. 😦

sage flint
#

You said you had an open ticket

undone quartz
#

yes and i just keep getting told no eta

undone quartz
#

its been a month

sage flint
#

So there is no eta and just be patient

undone quartz
#

i just want to know the average wait time

#

like another month? longer?

sage flint
#

I see your send an refund request, you're not the only one having to wait at the moment

undone quartz
#

yeah i just wanted to know what the wait time usually is for this

#

on average

sage flint
#

I think to about one more month or less, but I can't promise that

undone quartz
#

wow

ashen sable
#

why im black list in probot ?

ashen sable
modest steeple
#

<@&675070424748654593> -

modest steeple
#

@split needle dm to know the reason

sage flint
wooden lily
#

Is probot currently down atm, I am not getting any notifications from logs currently.

somber coral
#

How long do i have to wait for a new account to be able to transfer credit, since my new account been hacked recently

ashen sable
#

and why im blacklist

#

@sage flint can you check dm

modest steeple
#

<@&675070424748654593> -

modest steeple
sage flint
analog vector
#

#قفل

ashen sable
sage flint
mossy fossil
#

@sage flint check your dm please

wooden lily
grizzled stump
#

Hey, was just quickly wondering how many embedded messages are allowed on the free tier? 🙂

limpid steeple
#

Quick question. How do I get the bot to say a user’s name without pinging them? [userName] is not working for me

limpid steeple
#

Gotcha. Thanks

split needle
grizzled stump
#

Awesome, thank you! Don’t plan on having that many 😂

delicate haven
#

hey! looking into automods for a server i moderate and im looking for a specific feature to block certain filetypes, say i want to block .zips or .pdfs but hard to find anything saying that you guys specifically do that so thought i would ask here!

limpid steeple
#

It gave me an auto fill for [user.username] so I’ll see why that does

split needle
delicate haven
#

ahhhh so its an API limitation

#

thats.... not good haha

#

thanks so much for your help! hopefully they'll change that in the future

split needle
#

At least discord does warn you if you tryna download a file

delicate haven
#

yeah thats something we can at least warn people about

#

its not an instant gotcha thing

deft jackal
#

This may have been asked before but I missed it, is it possible to have probot erase someone's xp/level if they leave the server and rejoin ?

#

Like automatically

split needle
#

No for now

deft jackal
tidal kindle
#

Hello, it's been almost a month
No data on Chart
Do i have to kick if out and reinvite the bot?

valid prairie
#

does probot still play music?

sage flint
sage flint
valid prairie
#

awh dang that’s okay

shadow jungle
#

Does anyone know how to set up the welcome on the probot?

#

<@&675070424748654593>

modest steeple
#

<@&675070424748654593> -

modest steeple
# shadow jungle Does anyone know how to set up the welcome on the probot?

Sry for the late response
Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

shadow jungle
#

Thank you

modest steeple
#

Yw , have a nice one

ionic glade
#

.

modest steeple
ionic glade
#

Sorry

modest steeple
#

No worries 👍

nocturne flax
#

I am trying to get it so if you click a button it will give you a role dose anyone know how to do this

modest steeple
nocturne flax
#

guys help i am unable to add a role in a button

#

oh wait nvm it fixed itself after refresh

modest steeple
#

👍

fading ice
#

Hello this is my first time using probot do I make the bot administrator?

#

May seem silly but Idk

modest steeple
#

Most have the highest role

fading ice
#

Is there way to change it to administration instantly or do I have to kick and re invite?

modest steeple
#

So he can work without issues

split needle
prime crow
#

how can i play music with the pro bot?

split needle
#

Feature removed

prime crow
#

aw

heavy prairie
#

How do i set/choose a message in Self-assignable roles?

forest drift
#

when i go to the probot website

#

the server i added it to dont show up in the dashboard

split needle
split needle
heavy prairie
split needle
#

Well no for now as I have yet to update but you can check out the documentation which may include what you need
https://docs.probot.io

Get started with ProBot and take your Discord server to new heights with our comprehensive ProBot Docs! Discover tips, tricks, and best practices for using this powerful bot.

heavy prairie
#

Thx

blazing umbra
#

how to pplay mmusic

#

with boot

native geyser
#

music has been removed due to youtube policies therefore you can no longer listen to music on probot

hallow badger
#

we got the forever loading screen again.
the dashboard wont load on either Opera or Safari

lean badgerBOT
hallow badger
#

Please fix this :)

hallow badger
sage flint
#

Glad to help

hallow badger
#

i appreciate ita_takeoff

sage flint
kind barn
#

where can i get help with this bc i got disabled with no reason

modest steeple
#
  • <@&675070424748654593>
lucid robin
#

are sticky messages possible?

sage flint
lucid robin
sage flint
#

Unfortunately not

lucid robin
#

sad

frosty flicker
#

Whenever I go to dashboard, it says the server requires setup
The bot is already in the server, has the highest permission possible, and I own the server (and gave myself a role with admin), so not sure how to fix this.
I've also tried kicking the bot and inviting it multiple times through any method I can (From the dashboard directly, bots profile, ect)

earnest jetty
#

D

frosty flicker
#

Should I DM it or is it safe to put here?

sage flint
#

you can put it here

frosty flicker
#

Alright
1043597031656144996

sage flint
#

Okay, thanks. Should be fixed asap. You can wait a while and try again

frosty flicker
#

Alright, thank you!

sage flint
#

you're welcome a_takeoff

nocturne flax
#

hello gang, i'm just installing this bot to my server, but i will need some help because it dont seem to have a /config mode or something.

and im new to bot management,

anyone can help me?

#

do we need the dashboard exclisively to operate this bot?

#

or we can simply configure by the server

sage flint
nocturne flax
#

thank you

#

how do we setup rules, is use by a autorole react?

azure plover
#

hy How do I remove black liste

#

i cant send credit to my friends

timber helm
timber helm
#

you and " your friend’s "

#

@azure plover need anything else let me know

azure plover
#

I do not sell credit I only play the casino Is there anything wrong with it?

timber helm
azure plover
#

ok thank you

foggy gale
#

<@&675070424748654593> I have a question, when I buy the premium is it attached to my account or to the server I'm using it in, I'm trying the bot in a test server and would like to move it to the main ever once I thinker with it for a bit, do I have to buy it 2 times or how dose it work ?

sage flint
foggy gale
sage flint
#

Not yet but its planned

foggy gale
sage flint
#

You're welcome

nocturne flax
#

Hey, i have a guestion, in probot's self-assignable roles in the dropdown menu type it's always the multi-select dropdown menu even if role limit per user is set to 1, is there a way i can change settings somehow to make it single-select dropdown menu instead of a multi-select with a warning if someone chooses more than one option?

nocturne flax
sage flint
sage flint
#

No problem a_takeoff

robust phoenix
#

So?

sage flint
robust phoenix
sage flint
robust phoenix
#

Alright wait

#

I’m sorry but where do i find dashboard?

sage flint
#

You can add your own images, text etc

upbeat cairn
#

Hello can i put gif as a welcome message?

#

or just image?

robust phoenix
#

Yoo

sage flint
robust phoenix
#

Excuse me it still isnt clear

#

I cant find anything u told me

#

@sage flint

#

Excuse me

neat quarry
#

i have a problem

#

pro bot web dosent load

timid jewel
#

there's a problem with the site right now please be patient

neat quarry
#

so no time when will it be fixed?

#

bec i am doing a server right now

#

and i need the daily

coarse panther
#

My site won't load

sage flint
# robust phoenix I cant find anything u told me

Go to the dashboard (https://probot.io/dashboard) p_arrow_right choose your server from the left side bar p_arrow_right head to the Welcome & Goodbye module (picture 1) p_arrow_right enable the Send an image option (picture 2) and configure it by choosing channel where you want to image be send or choose send with text message if you use text greeting as well. p_arrow_right Finally you can customise your welcome image by adding custom background, text etc. Background can be added via link or directly from a file from your device (max file size is 3MB). You can move your text boxes and images by just click and drag them, and resize them by stretching for the white squares placed on the edges of the object that you want to resize

timid jewel
drowsy valley
#

how can i make a music bot?

sage flint
sage flint
robust phoenix
sage flint
#

Glad to help, have a nice one!

silent mason
#

is probot down?

lean badgerBOT
silent mason
#

my dashboard is in a constant state of loading

neat quarry
rain kraken
#

howto play music

#

/ what

foggy jewel
#

Does anyone know when it will be back up?

sage flint
sage flint
sage flint
unique crater
#

hi

#

@timid jewel

drifting nimbus
#

I need help currently i am trying to access the dashboard but once logging in it’s taking a long time to login, why’s that

unique crater
drifting nimbus
#

Thank you very much @unique crater ❤️

unique crater
#

@finite moth

left sundial
#

i cant access the dashboard

left sundial
#

i need to update my rules lol

unique crater
solemn crane
lean badgerBOT
solemn crane
#

it's annoying that we can't use the bot and i am premium user

lone aurora
#

Any idea when we will regain access to the dashboard? Is this another ddos attack issue?

modest steeple
#

<@&675070424748654593> -

modest steeple
#

@unique crater follow channel topic if you wanna help 🙏

dense kite
#

Cookies - didnt work
Switch to Firefox / Chrome / Edge / Opera / Brave --> didnt work

modest steeple
#

Then wait for developer's to fix it ..

#

Or try again later

sacred wagon
#

i need this.

sterile frigate
#

haven't been able to log in ... are there any official ideas of what is going on and or when it will be fixed? <@&675070424748654593>

nocturne flax
#

guys can i restore my credit from a deleted account ? <@&675070424748654593>

split needle
split needle
nocturne flax
#

no mine is glitched

#

look

split needle
#

Either way, we can not offer profile transferring

nocturne flax
#

oh

#

like when i mention the account the name appear

#

s

split needle
#

You need to have gold membership to do that without the need of accessing your old accounts

nocturne flax
#

but when i click on profile it show me a deleted account

split needle
#

Then account is being disabled or some sort

nocturne flax
#

no its been a long time

#

it's deleted but in the same time glitched

split needle
#

Can not help then
I'm not discord support

nocturne flax
#

yeah i know but like the probot has the credit and discord doesnt respond for it

#

and they won't restore any deleted account

#

anyways thanks for help

gray crag
#

Hello, my account is in the blacklist even though I haven't done anything against the rules, is it possible to remove it from the blacklist please ?

#

hello ?

split needle
torn steppe
#

<@&675070424748654593> it does not authorize i have tried for abt 30min by this pint

#
  • timed out
#

ii tried deauthorizing seeing if thats making this not work

viral vigil
#

yes it happend to me too

upper dirge
#

to everyone

bleak socket
#

will this give every member a ping? I need to reset everyones level due to someone exploiting it and gaining 900k xp. id used the pro bot website but the dashboard is just infinitely loading

#

^ and i can't just reset that user's xp because they're not in the server anymore

mild yew
#

<@&675070424748654593> cant register and login to probot. any updates?

modest steeple
#

<@&675070424748654593>

timber helm
timber helm
white basin
#

<@&424428808951824406> [English] I got blocked from the Site. It says I did an attack on it but I didn‘t. How can I get my acces back?

mild yew
#

firefox, android etc

timber helm
timber helm
dim pebble
nocturne flax
#

i think their web server is down

dim pebble
#

ah

timber helm
timber helm
nocturne flax
#

its alright

#

thx

timber helm
#

yw

dim pebble
timber helm
#

my pleasure , have a lovely day

nocturne flax
#

u too

formal frigate
#

Hi. Why The dashboard not loading.

modest steeple
#

<@&675070424748654593> -

timber helm
formal frigate
drifting nimbus
#

It’s taking a lot of time hopefully it’s gonna be up soon

timber helm
abstract prawn
#

waiting..... 😛

lean badgerBOT
nocturne flax
#

Is the issue fixed?

timber helm
#

not yet, be patient, apologies for any inconvenience

nocturne flax
#

or should I change the bot since I need the lvls urgently

#

need to set the lvl channel

timber helm
#

be patient sir

nocturne flax
#

i couldnt find any cmd to set in slash

timber helm
#

yes, it’s a known issue

nocturne flax
#

@timber helm any ETA?

timber helm
#

no eta

honest badger
#

is the website dead or something? i can't get to the dashboard at all it won't load

timber helm
honest badger
#

ok thanks

timber helm
#

🙏 yw

stark perch
#

idk why the website is not working can anybody teach me how to do it ?

tired spade
timber helm
tired spade
#

W admin

stark perch
timber helm
#

my pleasure, glad to help

sand pivot
#

Why does the probot website never work?

modest steeple
#

<@&675070424748654593>

fluid nest
#

This normal?
Refreshed like 8 times, gave it 2-3 min to load between each

#

oops

#

nvm

timber helm
fluid nest
#

should of read fist

#

yeeaaaaaa

timber helm
#

👍

fluid nest
#

my bad

timber helm
#

np

low stone
#

the dashboard wont load

sand pivot
#

ok

fluid nest
fluid nest
low stone
#

k

nocturne flax
#

Hello <@&675070424748654593> daily isnt working?

timber helm
nocturne flax
#

When it will be fixed?

fluid nest
#

someone should def post to #status when its back up n' runnin 👀

modest steeple
#

<@&675070424748654593> -

timber helm
nocturne flax
#

ok

viscid anchor
#

<@&675070424748654593> when i try to go to my dashboard it doesnt wanna load even tho i loged in 1000000 times like why cant just see dashboard it keep infinite loading

timber helm
viscid anchor
timber helm
#

yw

lean badgerBOT
timber helm
# solemn crane

known issue should be solved soon as possible as i said above

thick lark
#

can sm1 help

mild fable
#

My dashboard doesn't work

modest steeple
#

<@&675070424748654593> -

timber helm
mild fable
#

Okay, thanks.

devout fox
#

i cant join the dashboard

#

this is so for 1 hour

#

<@&675070424748654593>

brisk dagger
devout fox
brisk dagger
#

saying the exact same thing

digital turtle
#

dashboard down

#

someone help

devout fox
modest steeple
#

<@&675070424748654593> -

brisk dagger
#

dawg at this point I think people in here are dumb, the support already said they know

#

and it will be fixed

devout fox
#

<@&675070424748654593> dashboard is down

digital turtle
#

real and true

#

bruh i cant send gifs

devout fox
#

when will the dashboard be online again?

brisk dagger
devout fox
#

I need it when approximately? Today?

brisk dagger
#

not even support

devout fox
#

ugh okay

coarse viper
#

cmon i started making my server today are you serious

devout fox
#

Dude it's so dumb right today

modest steeple
#

@devout fox @digital turtle
Known issue should be solved as soon as possible

#

@brisk dagger please follow channel topic

tired spade
#

Is probot working?

digital turtle
#

bro thinks he is mod

modest steeple
junior orbit
#

Please, make sure you follow the channels rules.
We are looking into the issue

modest steeple
tired spade
devout fox
brisk dagger
#

I'm leaving anyway lmao

devout fox
devout fox
timber helm
devout fox
#

how long is it takes

timber helm
#

no eta

devout fox
timber helm
devout fox
timber helm
devout fox
plain cloud
#

guys can someone help me

#

@timber helm

timber helm
thick schooner
#

Why is the Dashboard not working?

plain cloud
keen steppe
plain cloud
timber helm
thick schooner
#

ok

keen steppe
#

ok thank you

keen quarry
#

Hello, I have a problem.
When I go to the dash board I find myself faced with an infinite load I have no list of servers that I have created

keen steppe
#

^ they working on it

keen quarry
#

All right thanks

eager spade
#

api is down

plain cloud
#

@spring ether hi

devout fox
lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

robust phoenix
#

When will it work

native geyser
#

no information yet, apologies

keen steppe
#

Devs***

devout fox
#

ok

hot sail
#

yo

rich berry
#

this keeps happening with this bot, how cani run 20+ discords if the bot always does this?

hot sail
#

anyone?

robust phoenix
#

Do you know yet?

timber helm
vital wraith
#

hi <@&336913504051265537> my dashboard is not working

timber helm
vital wraith
vital wraith
timber helm
covert spear
vital wraith
#

anyone help?

odd peak
#

They’re working on it. You’re not going to get an immediate solution. We’re all being patient.

devout fox
#

when is going on?

eager spade
#

someone admin

timber helm
timid salmon
#

why am i unable to login

tired spade
#

Dashboard up yet?

tired spade
timid salmon
#

😭

#

nowadays probot is down many times

timber helm
vital wraith
tired spade
tired spade
frosty canopy
#

i have so much to do

#

:( sigh

lone aurora
#

SO is Probot just done? seems here lately the service is down more than up. And there are no answers from support about what or why or any kind of aprox time frame. May be time to look elsewhere

frosty canopy
#

fr tho, can't keep up with all the issues i've had lately

viscid anchor
#

When is the ETA for the dashboard to be online ;-; I HABE STUFF TO DOO PLEASE

lucid robin
#

is the dashboard down rn?

odd peak
#

Y’all know you can just read two messages up and see it’s down and they’re working on it.

lucid robin
#

?

burnt shore
#

it has been a while though

odd peak
#

It has. What, like, three days now? It’s a bit concerning.

burnt shore
#

and while I do appreciate the work they are doing to fix it, it was only slightly inconvenient.

languid sand
#

the rank command doesn’t work :((

timber helm
lucid robin
#

but thx

timber helm
lucid robin
#

oh sorry

timid salmon
#

just down

#

everytime

timber helm
lucid robin
#

?

frail tangle
#

Is dashboard down just for me

#

Wym why

#

Im asking a question

timber helm
timber helm
frail tangle
#

Wym

#

Wrong?

frail tangle
#

Im waiting

timber helm
frail tangle
#

Oh

lean badgerBOT
#

:white_check_mark: @tunar muted from the text! :zipper_mouth:

dull ledge
#

yeah whole website is down right now

#

i need the dashboard urgently right now so i'm just gonna use another bot

fossil terrace
#

wassup, what is wrong with servers ?

timber helm
#

@fossil terrace @dull ledge as i said above its a known issue, should work properly asap

dull ledge
#

okay

stuck turtle
#

Hello ,website is not responding?

stuck turtle
lone aurora
# timber helm <@148160681135439873> ^^

you all have been saying this for a while now how about you answer what the isue is instead of trying to silence the people who support your service and encourage them to have a reason to stay

timber helm
lone aurora
#

Well then I guess not Mee6 does everything you do and they arent down for 3+ days at a time back to back. sorry but i can no longer use this service

lucid robin
#

btw any updates?

drifting nimbus
#

Fianlly it’s working thank you devs ❤️

timid salmon
regal breach
#

anyone have issues with the Twitch streaming notification not working? I tried streaming last night and Probot did not send a message to the channel i set it to

devout fox