#support-en
1 messages · Page 108 of 1
My gosh people are impatient
Hello, question. I have tried adding the bot to my server that I help run and its saying server requires set up when its been invited to the server already, when I do it with a different server it works just fine.
may I have your server ID?
I saw that the bot is not working and that's probably what it is but I can give you the server ID
970271638476185600
That's the server ID
The bot is sending incorrect XP bar graphics in images
This is what it should look like:
screenshot please
The glitched version:
known bug, should be fixed soon
ok thanks!
^^ yw yw
bro read the rules
do not mention admin’s read the rules please
check the message above ^^ or #status
@timber helm

When is it working?
no eta
Ok look when it works ?
there’s is no estimated time sir
be patient ^^ please 🙏
stay tuned #status
Ok tax
yw
Probot isn't working !
After the 92th response, he refused to save my changes...
But, on another automatic response, he can take 140 message.
Can someone tell me why (ain't nothing but a heartache) please... thanks a lot ♥
People really need to just read like one message up and chill out
Probot is not specifically saying "Member banned" in the channel.
sir please check the status, screenshot the embed out put
what you mean? how to do this?
screenshot the bans log’s
I had setup "member banned" for a Exit/ban channel. when i test banned my friend, it only showed him leaving the server and the goodbye message saying "Left the server"
wait until the bot be stable then try again
all my servers with probot tier 2 permium show this
We noticed that you are a premium user, for faster response go to #premium-support
Dashboard is not loading for me, infinite three dots currently.
yeah same, also something went wrong error my custom bots are offline as well as the server requres setup error
most likely a small outage, hopefully it recovers or staff give an update
see #status
how do i make probot do my logs
Probot not online
Why daily is not working
Credit not working
We noticed that you are a premium user, for faster response go to #premium-support
Premium on?
For me its on and off. Website works but no commands
<@&675070424748654593> Probot won't pick up that I've had it send an embed message to a channel so that I can attach Self Assignable Roles to that message. It only lets me choose a message that's for a different embed.
Check the status
Got it thanks.
C
Is the full fix out yet?
The bot doesn't reply to the command, is it glitching?
I also tried slash command and it gives an error
@sage flint
Check the status
We noticed that you are a premium user, for faster response go to #premium-support
c
it hasn’t been updated
Yep
Then its not fixed. Be patient
thanks ig?
So I just joined this server and the bot functions seem to be a bit on fire lol
Not here to rush it tho, just to ask: if I can't set reaction-roles to an embed, should I blame it on the general issues affecting the bot? or am I just bad at it?
My problem is that I did the embed and everything, but when I'm done setting the "Self-Assignable Roles" and save my changes, nothing happens. Probot doesn't even add the react emoji buttons to the message.
If it's due to the bot as a whole having troubles then at least I know I can just wait for it, but if anyone can think of a solution I'd appreciate it.
Seems like related to the host issue mentioned, so you may wait for it to be solved
off to play Black Mesa then, thanks for the reply!
your probs wont stop???
you mean my problems won't stop?
true, but all I can do is wait
Hi guys
Probot isn't assigning reaction roles on my server, tried checking bot's setting and it still doesn't work
Hey so I’m trying to make self assignable roles for my server and I sent the embedded message but it says it’s unable to find it when I attempt to select it?
So it’s been almost 15 hours, sense the last status update. When are we getting an update?
Damn so no one is able to respond to my question 💀
Let the team work yall, I don't know why you're asking me, I'm not on the support nor do I have an answer. Here's your answer, it'll be updated when it gets updated. Yall need to learn patience.
We noticed that you are a premium user, for faster response go to #premium-support
Oh I didn’t even read that
if your not a staff member then dont tell me what to do
So it’s just not working period?
Fax.
lmao I'm not telling YOU what to do, just a general thing. Didn't need to be pinged when it's not necessary. Also maybe instead of asking when it's gonna be updated just wait. Clearly if it's not working means it's not fully up yet.
sooooo im not the one who pinged you lmao
it was this guy
Bruh I don't care, the fact that yall have been asking NON STOP is annoying
Ur able to silence this.
Is probot down for any one else?
Yes
damn
ay fire
They're working on it
its down for almost everyone
okay bet
I ligit just joined this server now
Hey babes
I need help please
Don’t we all
im not a member lmfao
The robot is not working for me, I don't know why
Cus it’s down
its a database issue - #status
hello baby
earlier they had to take probot offline
w
I feel a mmm strong connection between u and I, we must take action right away to this loveeeee mmmm babay gurlll, I’ll kill a horse for you baby girlll mmmm
AYO WTF
Let me cook.
<@&336913504051265537>
bro acc tryna get me in trouble over a joke 💀
This is the most sad thing I’ve seen all day I’m ngl
By the guy with the minecraft profile picture and has his username based on a literal house pet and is ALSO most likely a child HAHAHAH
Nope, when I was making my username, I was getting a corgi, that’s why I made it what I made it
AND I QUOTE “has his username based on a literal house pet”
You just proved my point kid
Bro, im 13 idc if you believe me
What do u mena believe you 💀 I was just stating fax VERYTHING IVE SAID has been true how crazy is that
And I called it before u told me anything about urself
So... anyone else having issues with setting up self-assignable roles?
I create an embedded message in a channel but then when I go to select it it's just blank
there's no message to select
Bot is down coz of database issue
Gotcha, thank you.
im tyring to just use probot to add welcome messages, and when i try to add ProBot to my server using the dashboard it keeps taking me back to the "this server requires setup" page
Better update to prime
As soon as team fixes the technical issue
Could be hours or minutes
ok
does someone mined dming or pinging me when it goes back up?
ive spent like 3 hours now tryna work this out
ima go to bed
gn everyone
Sleep well, it will be all good when you wake up
u too
It's morning for me 😅
Feature removed
There's been issue with our host and it just got worsen so you may wait for update in #status
My Prime is also down
We noticed that you are a premium user, for faster response go to #premium-support
Check the ping with /ping command #commands
It was offline but literally came back 1 minute after I wrote here
We noticed that you are a premium user, for faster response go to #premium-support
You may refer to #status for news about bot's statuses
The bot is working in one server doesn't mean it works on all
Perfect
is the bot still down for anyone else? :p
yes, same here
Is there a way to stop the bot from @vernal hamlet people when they level up but still show their username?
screenshot your issue please
Is there a way to remove XP from banned members? They still show up on the leaderboard when using /top
<@&675070424748654593> -
Set their xp to zero if that helps
Bots down
@hybrid raptor please read the channel's topic
I saw that thx
Mb, got it now.
yw
no worries
i am not English suppport
who is English support ?
It doesn't work. Says the account isn't found, because they've been banned 😅
Thanks though.
Da
ty
use their id
yw
It doesn't work 😥
screenshot please
That's not user id
Oh?
use their id which is something like 1212313215646861 for example
that's their username
thanks, but please follow the channel's topic <3
yw
I did it again mb
Roles still don't work!
no worries
what roles?
I'm so sorry to be a bother, but could you tell me how I could obtain this unique user ID number, I can't find how to do it 😅
User settings > Advanced > Developer mode (activate it)
and then right click a specific user and click Copy ID to get their id
You are an absolute diamond. Thank you so much for your help! Works a treat. I really appreciate you taking the time to help buddy. ♥️
you're absolutely welcome
have a fantastic day 🙏✨
Hi! Can anyone help me out with some problem please??
hello, yes go ahead
Bro am using probot welcome and leave feature in 3 different servers but in one server it ain't working properly 🥲
But it's different problem I think
I am sending you some screenshots
Please look into the matter
This is the server where the integrated user profile details message is working without any issues
But I have same feature isn't working on the other server
If I am not being annoying to you please suggest me any solution
in order to be able to tell if it's a different problem or not we'll need to wait for the maintenance to be done 🙏
Gm, I'm trying to setup Auto Responder feature but just can't make it work on one of the servers. It seems that there are some difficulties so wanted to check if it's just me or is the issue service-wide?
this is how I set it up
Goodmorning #status
?
there's no ETA
<@&675070424748654593> can somebody help me please? On my new server, most commands are unavailable and that says "the app did not respond"
i can't just give you a random time
there's no ETA
also you can use the arabic support channel ( #support-ar ) if you want to
#status ^^
oh ok thank you
YW
<@&675070424748654593> Hello could maybe somebody tell me setup the bots music?
By that meant im not sure how to do it since in the dashboard it doesnt show any music option.
#status il wrong, probot isn't coming back.
I try it like a seconds before this message, but no response from probot.
<@&675070424748654593> -
Music feature removed ..
Oh...
Check #status
No idea but probably yes
You're welcome
That's what I'm saying, the #status is wrong. It says that the bot is on, and it's not.
He didn't say that ..
<@&1044240344461627432>
Service is recovering, we will keep monitoring
It's off in your server?
the bot shows on for me as well
but just doesn't give any command inputs
screenshot please 🙏
we are not looking for more support members at the moment
Why credits command's not working?
@timber helm
Hey guys, why can't I find any messages/embeds I sent in the Self-Assingable roles > add message > choose a message, it's blank 🤔
the bot was down
hi check #status
ok, thanks
yw
Does it happen often? Just started using it and.. you know 😄
mind changing your name and pfp
known issue should be solved soon as possible
bo nayay das bgre ba kerm?
excuse me?
😐😂😂😂 kaka ayba
@timber helm Sorry, it's not fixed yet?
be patient
My deal is crashing. Will it be fixed today?
there’s is no eta when the bot became stable
my bot is up and running fine

axr nazanm nawi mn bawi ch 😂
can anyone get on there dashboard?
Is possible to know when bot wil be up again?
no eta sir
I added bot to my server 2 days ago, i was just trying to configure out how It works..unlucky me 😂
Hi
But do you think It will takes too much time?
no worries
The bot sends the credit
can’t give you a specific time sir
bot is unstable sir, stay tuned #status
Hi! Can i delete one command in my server discord? I want disable one command in server not in one channel
You can disable it in the dashboard in it's respective module.
How?
What command do you want to disable?
Profile for example
You can find that command in the utility module
Head to https://probot.io/dashboard
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Then choose your server from the left panel
And you will find the utility module there
Search for the command and you can disable it
Ok thanks and one more question, how can i prefix commands
Not possible anymore, but you can use aliases
i sent the embed message to my channel im going to add self-assign role but in "Choose a message" theres no my embed message that i have sent
Anything that you do in the dashboard is severely delayed
Check #status for more info
Is the bot down in every server?
ok thanks
Down or delayed
the logs thing wont show the message log anymore why?
Yw 
i reset still cant
Check #status
If the problem still presists after the issue is done you can talk to us again
I get this error if I am using any command
Ok thank you 
Soo much time to fix 😫
Probot is off
so its been 25 hours sense, when will it work?
It's down right?
We noticed that you are a premium user, for faster response go to #premium-support
Cool, just making sure it's not my server's problem
OMG IT JUST WENT ONLINE
I was thinking in buying premium buttt…😕😕
Please refrain from chatting here if you don't need help
^
This server requires setup. Its the same for everyone?
Yeah
As i said, please don't use the support channel unless you need help
Hello I cant set up the pro bot for my dc server
Check #status
You confirmed bot online again but i still can’t use any command or Dashboard. What should i do?
Transferring the credit will stop, or are these rumors?
Ah ok sorry
i cant change anything on my dashboard like settings, is this apart of the issue?
why bot offline?
If its not in the changelog then its rumors
Yes the whole system is overloaded
Check #status
Is dashboard part of the issue?
Yes it is
👋👋
Hi
how can I help you?
The ones you would choose yourself, they are not showing in the members profiles
The owner of probot is arabic?
Checked Status channel?
It was from today
Unless the devs have said that it has been fixed then it hasn't been fixed
It's still an ongoing issue
Got it mate! Just confirming.
Hi
Yes
Why probot is offline 😕
We're using Probot for levelling on the Discord server. Is that affected or will Probot be able to backtrack user activity once back online? Just confirming so I'm aware.
Thank you i got the info i need
When I receive the Daily Reward, it says "wrong token", what is the solution?
No it won't backtrack unfortunately
Also for how long probot is going to stay offline?
@humble ingot however you can use the /setxp command if you're willing to manually add xp.
We really don't know
When I receive the Daily Reward, it says "wrong token", what is the solution?
@west kelp
Try logging out from the probot website in all devices and retry
Okey i will when site back
Website isn't working
Website is currently under hevay ddos attacks
why is the probot bot dead? <@&675070424748654593>
How long it will be down?
Ok thx alot
How r they gonna fix an ddos attack tho i told dramex the endpoint they were attacking
'-' good chat
u need to see
#support-ar
I haven't heard anything about the website being hit by ddos attacks so I can neither confirm nor deny this
We don't know
I know for a fact cause someone told me a group was attacking
Database issues
can anyone fix the bot?

The English Support is way cooler than the arabic ones
The devs
The bot off ?
Yes
Why ?
Are you support ?@tribal sluice
No
how do i want to report to admin? because this bot is not working
They know 🙂
Its alr getting fixed
Just be patient
yo is the api down?
Yes
We already know about that
sadly
Devs working on it as we speak
how much would it take?
Not defined
so no eta
No
This is not an intentional outage nor one that can be easily mornitored
Can i help them too or?
You will need to stick to this channel's topic
Ye ik
Hi , why the bot is offline?
The Bot is Currently offline for a downage in the database
Be Patient and wait for a response in #status
But why everyday its offline?
I have some people waiting for verify
Everybot has issues thats normal
@tribal sluice you may follow this channel's topic as said above
When a staff already joined in, you will have to start over again
?
So how
Do i ping suppport english
Then wait 5 mins
Just read it closely and follow it
Thank you I was wondering ❤️
You don't just hop in and do whatever you want like that
U may continue as u wish Sir
Chill out I was only helping i didnt even say anything misleading
The bots i using not doing this , only probot , and probot is the manager in the server if he offline all offline
We apologize for the inconvenience our database has caused, please keep an eye out on #status since it'll be announced there when everything is fixed ❣️
:unlock: #support-en has been unlocked.
Is now fully working?
yes
I have a problem, i’m trying to use mute text command but a message appears saying that i need to check permissions and role position, what should i do? I don’t understand
give the bot manage roles permission and drag its role above other roles
K i try
I also create a BOT role for all bots in server
Should i move this role too?
you can either move that role or probots original role, make sure that either of that is high enough to give the roles you want it to give
gg we are back on service
nice job staff!! thx!
We noticed that you are a premium user, for faster response go to #premium-support
Ok is working now! Thanks
yw
Another question, whats the difference between mute and timeout?
Sorry for bothering 🥲
mute can be set up for certain channels only while timeout stops people from accessing the entire server
Ahh ok
But with both mute and timeout they will be able to see al channels right? But they will not be able to text or speak
with mute they can, with time out i'm not sure, they might not be able to
@deep sierra Good.
please do not mention deverlopers for no reason
Ok thank you
you're welcome
What should I do? I can't do anything here. The server already have Probot before the error.
hi, change one of your server channel names and try again, if it persists please wait a bit our database just recovered
ah ok any channel?
It still the same, I'll wait. Thanks for all developer's hardwork. This bot really help me and my community a lot.
glad to hear that
How do we get the premium stuff
<@&675070424748654593> i got banned from probot for spamming please can you remove it i’ll stop spamming
hey i was level 35 and my level got rested to 0 and no one can give me c
We got banned for spamming
huh
and i cant get any levels
They need to take the desicion whether they remove it or stay banned
They’re not responding
Yes
My friend is the top 2 on probot and he got banned
احا
@toxic pond @rustic yoke we can't do anything about that, the blacklist is permanent.
and why did i get blacklisted?
can you speak English so I can understand you or you can move to ur section? #support-ar
ok ill speak english
.
Can i talk to someone to forgive me
probably spamming
I don't think so
bro thats dump i can like spam mention my friend and get band forever?
Please just try to do ur best i really need this
me too
Sorry I can't do anything about that
so im band forever is what u mean?
and there is no way to revese it?
Why its permanent tho a 3-4 weeks is enough don’t you think
Exactly that's what I meant shortly before
the probot was offline a while ago so that is the reason why.
so much pressure in the channels
Why when I try to assign self react emojis to an embedded post it only does the first emoji but not the others? Is it messed up since it just went down a bit ago?
can you check If ProBot role is higher than any other roles?
Should be adding all these roles, but it only adding the first one, it has the right perms and is higher
how does leveling work for vc?
can you try creating a new role and refresh the page to check if the problem fixed?
is it based on talking o being in vc?
being in the voice channels
How do i get free subscription?
Hi, the only way to get a subscription is to simply buy it
You sadly can't get it for free
what abt #status
This message #status message
We're giving one extra week for those currently subscribing
so if I subscribe now it won't work?
Yes, we already gifted this
Hey, whenever im trying to make a change in the bot's dashboard, I'm always getting an error saying "Error while sending request" Help?
Hi, what exactly are you trying to change?
leveling settings
i just tried to change another module, I cant change anything
nothing will save
Try to logout from the bot's panel, refresh page then log in and try again to edit something
If it doesn't help let me know
Still can't change anything
Send me invite to your server via DM
ok

How do i get one of the roles?
That u told us we could get for free
<@&675070424748654593>
Hi, no, we don't
We said that we're giving an extra week of premium for all current subscribers
Ohhhhh, i'm sorry i got confused...
No problem
No worries 
probot is still not working for me
We noticed that you are a premium user, for faster response go to #premium-support
are we live?
I'm still getting spinning dashboard as well
We noticed that you are a premium user, for faster response go to #premium-support
Seems like it's working for some and not for others
trying to login on a new browser throws this at me
though bot on the server is certainly working, just can't go and manage any of the embeds and whatnot
Hi, try to visit this page first https://probot.io/daily
hey, try again please
that page loaded, asked me to login again. that login succeeded, but dashboard is still spinning
We noticed that you are a premium user, for faster response go to #premium-support
clear your browser cookies
that should help
Okay, am I missing something?
I'd like to grant a role to my friends who Stream on Twitch or other platforms. When they go Live, I'd like a message/embed be sent to a channel.
I was under the impression Probat can do that for Twitch, but I am having a hard time seeing what Probot can do for my Discord server for Twitch or other Streaming services notifications.
well confirmed that it's now working on Edge (first time logging in there, it wasn't working earlier). I'll clear things out on chrome and see if that gets it. Thanks Blacku
You're welcome 
Hi, actually Twitch notification feature is closed for setting up new channels at the moment due to Twitch API request limits
Okay. Please give me some more information. Has this happened before? Is this temporary or is it a new issue/change? It sounds like it is a feature that will return, but it hasn't just yet- any ideas on when it could be ready again?
got it working on chrome, but server says it needs to be setup again and is just sitting at the stage of authorizing the bot. Do I need to punt the bot and re-add it?
just getting a "something went wrong" error in the upper right
We have reached the Twitch api request limits, basically already configured notifications works fine but we can't handle any new ones. We already contacted Twitch regarding this case so hopefully they're increase our limits so we will can enable adding new notifications again
Yes, kick the bot and re-invite it
That should solve this problem, but if somehow it doesn't helps, let me know
Hi, try to visit this page first https://probot.io/daily
Okay, so when did this issue first occur, and do you have an estimation as to when it likely will return?
oh works now
bot removed, invited back, it looked like it went through the setup then refreshed and is back on the "this server requires setup" page
going to try and redo that one more time. noticed only prime came back, not probot
We noticed that you are a premium user, for faster response go to #premium-support
It occurred a few days after adding this feature to the bot, and there is no estimated time yet 'cause it's not up to us. Twitch need to increase limits
You don't need to keep both bots, you can kick public bot and keep only Prime
However, if this "require setup" problem still occur please give me your server ID
ok, yeah fully punting both and re-adding didn't work. Server ID from the URI is /server/633918935611211806 BotID is ProBot Prime ✨#6379
It looks like I already had a Twitch Notification up and running- and I haven't disabled it yet, so it likely still works, right? It's not "new notifications" are not working, its "Newly created servers configuring it for the first time" that is broken because of the API call limit. Correct?
Thanks. You should be able to manage your server again as soon as possible
looks like I'm in, thanks
This feature is enabled by default, but not configured. You can try to set it up, if you are able to save the changes, it means it should work for you
Glad to help 
my dashboard isnt loading, is the bot still having problems?
website either wont load or is EXTREMELY slow... whats goin on?
We noticed that you are a premium user, for faster response go to #premium-support
so im trying to create a self-assignable role, and I already have a embed created and sent the message to a channel but it's not showing up in the "choose a message" dropdown, help?
Ur lucky you have dashboard access
i think we can access. u can't?
We noticed that you are a premium user, for faster response go to #premium-support
what happen to the bot again?
crash?
the bot doesnt seems to work
auto responder doesnt work
<@&675070424748654593>
i think i can help u #chat-en
We noticed that you are a premium user, for faster response go to #premium-support
It's wake up
i can use now
We noticed that you are a premium user, for faster response go to #premium-support
One of the command /point list isn't working
Uhh me too
Anyone can help how to show it?
++
create another embed message and send it to a specific channel then reload the page and go to the self-assignable roles and check if you can find the message or not
anyone with administrator permission/server ownership can access the server's dashboard
could you give it another try now?
please stick to the channel's topic 🙏
what does the bot reply with
create another embed message and send it to a specific channel then reload the page and go to the self-assignable roles and check if you can find the message or not
try using another browser / clearing your browser's cache / cookies
Oke got it, ty
you're welcome
It shows an empheral message: "Application did not respond"
yea works now can i ask what causes it?
may i have an invite to your server in DMs?
maybe it was just a quick restart or something i'm not sure
but if it happened again please contact us!
ok sure thanks for helping
you're welcome
It's not my server but i can help you show the bot channel.
oh, i'll probably need someone who can grant me administrator permission
please let the server owner/ one of their mods with enough permissions contact us
Let me see what i can do
When trying to rest all xp for an entire role it fails. When i do a specific user it works?? Is this a bug?
Heyy! So the site is finally working again for us, but it seems there's a ton of data missing from the last week orso?
hey, as you can see on #status there had database issue for 24+ hours straight so I'm assuming during this time the bot wasn't collecting data properly.
Heyy! Aha okay, I wasn't sure if that also meant problems with data collection, or if it was able to collect after it was working again.
I can understand if it can't, would be a lot of work
Yeah I think it is related to the missing data.
try opening https://probot.io/daily
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Hi the bot was not working, when it fixed it been like that what is the problem?
you were blacklisted for spamming
I don't know if this counts by spam i was just chatting by regular
How it can be fix if it will not how much time is it?
Thanks! Will have to await for Discord's dashboard to refresh then. Did some events yesterday, want to check the impact haha
i will contact the admins to see if you are eligble to be unblacklisted
Discord wasn't affected, only ProBot
there was an issue with our database and it caused everything to just break
Ok thanks sorry for taking your time
no worries
hey what do the memberships do?
hey, uh why is the dashboard infinitely loading ?
Hey so my members were able to gain xp from/using the forums but now it seems our members are gaining nothing from the forum category and there is no way to enable this via dashboard. Is there a command to allow xp in forums on my server in general?
<@&675070424748654593> settings won’t save and just infinitely loading
Hi
I Have A Problem With the auto role its not working can i get a help
<@&675070424748654593> -
screenshot your reaction role setting
#announcements message have access to the </rep:1> command and more…
clear your browser cookie’s , should work properly with you
hi hi, sadly, no
not possible at the moment
So what caused it to stop giving exp? we were planned to remove all channels and migrate into the forums but then exp stopped giving after month ago so we are now we have to wait or migrate to a new bot.
you can use normal channels instead of forums
Yea but the users voted on forums for more easier way to follow posts instead of scrolling through 200+ channels
you can suggest that here #573053418017521664 maybe we will add this fonction in the next update
Do you have a template on making suggestions or n/a?
nope, just read the channel description
Tell me how to top up the balance if there is no visa and mastercard, and paypall does not work in Russia
We noticed that you are a premium user, for faster response go to #premium-support
you can buy a premium subscription buy credits payment method if there’s is no credit card or paypal
How to add commands
elaborate please ?
may you explain more please ?
I want to add commands like /rank and /credit
how do i get the free mentioned in #status
where?
My server
you must be already subscribed for the membership or the T1/2 subscription, sadly you can’t
Damen
you can add our bot by https://probot.io/invite
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
ohhh i misunderstood, the ppl with those roles are getting a week free?
I already did
exactly
what’s the issue sir??
ah my bad ok thanks
np
I am deleting your bot from my server
what’s your main language ?
Arbic
#support-ar please
Why is the probot.io/sk/dashboard loop loading
try clearing your browser cookie’s, should work properly with you
I try it
🙏 next time you will be warned
Its doing something
Just one bar loads
Im going on my pc maybe there is gonna work
I can try that

Works thanks
Hello I subscribed to premium 2 but I cant use the premium rights for my server
We noticed that you are a premium user, for faster response go to #premium-support
hi, did you add the bot to your server?
Yes
is the bot offline?
Nope
screenshot the dashboard please
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
what’s the issue sir ? everything works properly for you
cant use the features
doesnt work
add me to your server please, via dm’s
<@&675070424748654593> settings that I put in place won’t save and just infinitely loads then stops
provide some screenshot please
try from another browser, or clear your browser cookie’s
try changing any channel name or description on your server, should work properly with you
you did what i just said above?
share with me an invite link & the server ID via dm’s please
.
hi hi, how may i help you?
check Pvt
we do not offer support via dms sir
It didn’t work
@burnt wyvern
didn’t receive anything
Sultan dm's
alright
@timber helm
maybe it’s a known issue lemme deliver your issue to the dev team, thanks for your patience
Your welcome and thank you
yw
welcoming not working
screenshot your welcomer settings
is the bot offline on your server?
online
share with me an invite link via dms please 🙏
@timber helm hey fixed it thanks for trying too help
And thank you too you you gave me this idea and I tried it and it worked
@timber helm thanks for your support😍
my pleasure, have a good one
++
Hello, My account blacklisted for no reason?!
did you use multiple accounts to claim the daily reward / vote for probot?
No i have only this account
I don’t have any accounts
did you trade credits for real currency?
No but i have friends send me a credit’s for free but not with money
alright, i'll send ur id to the devs and see if you can get unblacklisted
Hi
Okey bro, thank you😊
Hey how may i help you?
yw
@quaint compass try clearing your cache or changing browsers
okok
it worked. thanks 🙂
Yw 
How do I make it so the auto role goes away after self-assigning a certain role?
-I have the auto role set to "Unverified" and when they press a check mark after reading the rules I want it to change to "Verified". I have added "Verified" as a self-assigned role under the rules.
Hey, what is it?
For what?
like
if someone wanna raid you with tokens joiner / spaming in room mention evreyone / nuke the server / spam vc
you understand?
Oh yes, can u help me, Tell me how i can active it?
Hello
Can I Report Someone using a tool To collect daily With Tokens ?
Sure, you can report it to @spring ether in private message
Hi there, you can active it by just swiping enable button at the top right.
You can also make a little customization:
Account Ageis the option in which you set how young accounts will trigger the bot to take actionsList lengthhere you choose how many eligible accounts must join to trigger protectionTime to fill the listis simply the time in which a predetermined number of accounts must be reached to attach protection- Next you have a punishment that will be applied to accounts participating in the raid. You can ban or mute them and of course you can set duration of this punishment.
- You can also disable welcome messages during the raid to not mess up the greeting channel
- And finally we have notifications. Here you can choose channel where bot will send a message every time when any raid starts or ends, you can set custom messages using variables listed below in the VIP Protection module
So I have set up the Probot leveling feature and found the alerts that people have leveled up being somewhat lacking. This is what I have configured mine to look like- but can someone share an example of have to make this more dressed up or exciting using Probot?
I’d like to avoid having sooo many bots in my discord doing a single task each.
For example- I have Text and Voice levels. It doesn’t look like I can separate them. It’s all one alert. And it also looks like according to the documentation that I have limited tags and abilities in these posts.
Is there a way I can make this more exciting or look better?
You can seperate both voice and text if you set one of them to level 0
And more customization to the message alert is coming soon
I already have them separated in the Probot dashboard and it seems to be working well. I’m just looking for the level up notifications to look better.
Hey, the website of probot in not working properly it is showing me this, whenever i try to make changes
If its infinitely loading you can clear your cache or change browsers
same same
okey ill try
ok let me try
Not working
What module are you facing the issue with?
Auto roles
Can you take a bigger screenshot?
@cyan flare still doesn't open
one sec ill send a ss
What browser are you using
chrome
Try a non chromium one
Recreate the role
ok let me try
Firefox
okey
I hv kicked the bot and add it again, now it's working
THank you
You're welcome 
What is the use of rep points and how to get it
Hi, actually its only a thing that is displaying on your profile, nothing else
and you can get it from other people, but only people with our membership can award rep points
So I doesn't have any use like credits?
exactly
Tysm
you're welcome
What can I do with the coins which you can collect daily?
You can buy:
- Profile backgrounds https://probot.io/store/profile
- Profile badges https://probot.io/badges
- Rank card backgrounds https://probot.io/store/rank
Okay. Thank you

Are the overview stats broken again? They aren't showing up anymore.
I'm on black list how can I get out of that list?
Yeah. There's this weird problem where if I change the channel log, it immediately works. Otherwise it has some problems on the old one.
||<@&675070424748654593>.||
Hi, go to channel settings which logs are not working
integrations, webhooks and delete all Probot's webhooks. Then set up logs again
Hello, a little bit, when you change charts over time it should display correctly. However it's should be fixed soon
Already did it a couple of times, but right now it doesn't work. If I use another channel, it works instantly. Even if I set it again multiple times.
Hey, no, you're not blacklisted
lemme check that
How can I "set up logs again"? I did the first and after that I restarted the logs in probot and they told me to try changing the colors but it still doesn't work
السلام عليكم
I can't use criedts.. and nobody can send me criedts
#support-ar
Help @sage flint
Show me bot response when you trying to use /credits
you're not evens used the command
Server settings
Integrations
Webhooks
Delete Probot webhooks
Change logs channel to another and change it back to the old one
This is exactly what I did, but it doesn't work.
I tried with one multiple times, but even that doesn't work now.
Invite me to your server via DM
Gang how do I make custom commands
how do you listen to music
Hi, as it's mentioned on #announcements we no longer offers music
nooooo
Its not showing add response (╯°□°)╯︵ ┻━┻
What happened? Can it be solved?

Hi my friends account got reseted and he doesn't know why can u tell me please so i can tell him with my own language
hello what's wrong with my profile is it blacklisted ?
Like my friends account
Hey, this is the issue i was having yesterday (https://discordapp.com/channels/224308865427046402/608047244276531245/1109241953666728006) i figured id wait until everything was working properly before trying again and im still having the same issue. the old message doesnt show up when i try to update the embed message.
yeah i have 2 accounts like that
wait this might be my fault again
@sage flint
oh okay yeah that wasnt my issue, this still does not work even with moving the bot over everything
These embed messages are meant for self reaction roles. Is there any way for me to manually update the embed message without having to delete and resend? I dont want to mess up anyones roles
Hi, i don't know your friend's account so i cant check the reason. Please give me his ID
Can i send the id here or in prv?
here
134595289423151104
give me w while, i'll take a look
Ok im waiting
you alredy got respond here #chat-en message
so please stick to it
im still waiting for the admin lol to respond
so be patient
Hi, the only way to edit the embed is to do it through the embeds module. You can try reloading the page a few times, but if the old message still doesn't appear, you'll have to resend it
Okay, so with the way our reactions our set up, will people still be able to add/remove the reactions once I resend the message or will our staff have to manually remove roles if people want to change them? That's my biggest concern, I dont want to throw even more work at them
there are over 800 reactions on all of these so 😭 sorry
You will need to set up reactions for the new message, then users will be able to add/remove them again
he got blacklisted for spam
okay thank you
you're welcome 
Hey, I'm having issues with the welcome message image. Sometimes the text is not being shown on the card.
How can I fix it? Did i do something wrong?
@sage flint Hey blacku is there an issue with newly created self assigned roles? The new one I made only seems to remove even though I have it set to toggle.
<@&675070424748654593>
Hi, toggle mod gives or removed a role depends on whether the user has the role already
If you want to be roles only given, choose give mode
Hello, increase size of text fields a little
Theese are the current settings:
increase width a little
Hi Blacku, I am fully aware of how this works.
The new embed I did has 10 assignable roles and it dosnt assign roles. I did many test and currently will remove the role only even though it's on toggle mode.
Furthermore, I have it on notify and it only notify's when I deselect the emoji with "no changes made" or if I manually assign myself the role beforehand I get "removed x role".
Gotchya, I'll tweak the settings until it's all good. Thanks for your assistance 🙂
I was just unsure what was causing this issue.
you're welcome 
may i get invite to your server via dm?
Music command doesnt work on the bot in my server does anyone know why?
Because we don't have a music feature 
unfortunately not
We have removed this feature due to YouTube request, you can read about it at #announcements
alright thank you
you're welcome
hi support team! sorry to be a pain about this - my probot dash isn't working, i'm not entirely sure why! any help would be greatly appreciated ❤️
nevermind! got it working again 😄
<@&675070424748654593> sorry to bother! i feel like i'm overthinking this but - when I go to do an embed for the self-assign roles, it asks me to select a message and i can't figure out what it wants me to select - it feels like all the options i tried and still nothing is showing up in that dropdown! could i get any clarification on what it needs? sorry, super new to all this stuff 🙂
H hi, first you need to create an embed message and send it to your server, there is how to
https://docs.probot.io/docs/modules/embed
thank you!! ❤️
My pleasure 
this might be a silly question - but when setting up the auto-message for a bot, could i tag a certain role in that message? i have a role in my server for people who wanna be @'d when i'm streaming to avoid using everyone and just wondering if i can tag that through the bot twitch thing 🙂
Of course. You can tag roles using their ID's, simply provide role like that
<@&roleID> example <@&424428808951824406>
To get a role ID you need to have enabled developer mode. You can enable it in your Discord client settings in the advanced tab. Then right click on a role that you want to tag and hit "Copy Role ID"
oh awesome! thank you so much!!
How do I use this thing completely new to it lol
Hello, you can check out our documentation to learn more about Probot
https://docs.probot.io/
how do i play music
Hi, we no longer offers music
bruh
Hmmm ok sir thx and srry for wasting ur time ❤️✨
No problem 
😂😂 your welcome
@sage flint 4 hours still waiting lmao
You using more that one account with ProBot
That's the reason of your blacklist
It's prohibited