support-en

[nova moss]

Alright.

[regal stag]

Thank you!

[native geyser]

yw

[empty marten]

how to use bluk on /ban command ? can i add several userids there to ban at once ?

[native geyser]

yes you can by using user ids in bulk section

[native geyser]

there does seem to be a problem, i reported to devs they'll be checking it out, apologies

[nova moss]

Alright, thank you.

[median prism]

Roles are still not working

[native geyser]

elaborate please

[empty marten]

just add the ids seperated by space ?

[native geyser]

yes and with commas

id1, id2, id3...

[ashen garden]

hi, i cant save the changes i made to my twitch notifcations embed, what can i do?

[west kelp]

the twitch module is under maintenance at the moment

[ashen garden]

okay thank you

[west kelp]

you're welcome

[faint reef]

The website is just loading like that and nothing happens

<@&675070424748654593>

[west kelp]

try changing your browser

[nocturne flax]

how do ppl get reps?

[sage flint]

Other people use /rep on them

[verbal parcel]

Hi .

My Preimum ProBot is offline

And the remaining subscription is more than 3 months .

[spare marsh]

how do u guys use bot

for music

@frozen pilot

[faint needle]

Slash commands doesn't work for the whole server

It doesn't want to show up

[limber adder]

damn I commented that in the spanish support and they recommended me to delete the webhook will it affect anything or how can I recover it?

bcs i hv the same problem about the Logs

[native geyser]

what is your bot number

[native geyser]

music has been removed due to policies

[native geyser]

check the bots integrations and make sure you gave people perms to use slash commands

[native geyser]

server settings -> integrations

[faint needle]

It is not there + yeah they have

[native geyser]

kicking and reinviting should re-add it in that case

[faint needle]

Already did that

Nothing got solved

@native geyser

[native geyser]

may i see your integration page

[stable oyster]

how can i buy credits ?

[limber adder]

before deleting the webhook here I had one in a channel called Logs, now it is empty but I get this, everything is still ok? (I want to know if I did not do something wrong when I deleted the webhook from here.)

[faint needle]

@native geyser yes i will dm you the link

[native geyser]

well it does remove the current webhooks, but you can re-set them

[native geyser]

post here please

[stable oyster]

how can i buy credits ???

[native geyser]

you can't it's against our TOS

[stable oyster]

okay

[violet jewel]

Hey, I tried looking looking this up on discord but i couldn't find an answer, how can I make level up notifications in a specific channel, or remove the messages entirely?

[limber adder]

But how? I can only do some manually but not for "this application" like in the image

[native geyser]

https://probot.io/dashboard -> select your server -> leveling system module

[violet jewel]

Thanks mate I appreciate it

[native geyser]

did you try kicking and reinviting the bot?

you're welcome

[faint needle]

@native geyser couldn't send you the link csuse i got timeout

[native geyser]

send a screenshot of the integrations page please

that's what i asked for

[limber adder]

If I do that, will I lose all the configuration I have done on autoroles, moderation and everything else?

[native geyser]

no you will not, all dashboard settings are saved, server perms are not though

[limber adder]

thank you very much, it was what I was most afraid of since I have configured many things.

[native geyser]

you're welcome

[faint needle]

@native geyser removes some integretions and readded the bot and it worked

[native geyser]

alrighty

[faint needle]

Removed*

[noble terrace]

Can i buy credits with real money?

[modest steeple]

<@&675070424748654593> -

[sage flint]

No, it's prohibited

[noble terrace]

Alright, thanks

[sage flint]

You're welcome

[blazing vine]

I think my bot is broken, because when I try to exit the server using the second account there is no message even though I have turned it on. in the channel out section there are only probot. in the incoming section works fine but the outgoing section is not working

<@&675070424748654593>

and at the exit I have turned on massage for probot

[somber aspen]

is probot down? message and vc logs are not working

the logs have been offline for a while

<@&675070424748654593>

[weary leaf]

how to play on music?

[tender sandal]

[somber aspen]

yeah its broken

[tender sandal]

no finally working bro

[gusty loom]

My roles aren't working ???

The reaction message sends and everything but it doesn't assign the role to the member

[somber aspen]

my logs arent working

[gusty loom]

<@&675070424748654593>

[timid jewel]

make sure that probot role position is higher than your reaction roles

[timid jewel]

how can I help you today?

[stuck sluice]

<@&675070424748654593> my server logs stopped working a few hours ago and I cannot work out why

[minor elm]

Same here

[stuck sluice]

Scrolling up, a lot of people are having the same issue and nobody is getting a response

[minor elm]

Lof

Oof*

[stuck sluice]

The logs died just over 4 hrs ago for me, don't know about others

[minor elm]

I haven’t had anything in deleted messages logging since yesterday and people are deleting messages and I can’t see them

[stuck sluice]

Mine mostly keeps track of our voice chats and it stopped logging anything 4hrs and 15mins ago. We dun delete stuff, we're too crass for that 🤣🤦🏻‍♀️

[timid jewel]

I'll check if there's any problem from our side

[stuck sluice]

I hope it's you're end, coz I got no idea if it's not

[hot onyx]

same

[timid jewel]

try to setup the log on other channel to see if the bot does the same thing

[abstract agate]

Warnings are available in my server but not on the panel. I feel like the database is missing or corrupted.

[stuck sluice]

Nope, still not working

[timid jewel]

Alright i'll report this problem to our developers

[civic imp]

<@&675070424748654593> what's the bot link?

[coarse viper]

https://probot.io

[civic imp]

Ok thx

[coarse viper]

yw

[placid loom]

<@&675070424748654593>

[timid jewel]

how can I help you?

[placid loom]

ive transferred 6million credits on to my other account

it said this

⚠️ Transferring credits from new accounts has been temporarily disabled.

do i wait or what

[timid jewel]

Your account must be 1 month aged

[placid loom]

so i should wait a month?

[timid jewel]

exactly, If your account has been created today.

[placid loom]

created it couple of days ago

and transferred 6million onto it

[timid jewel]

You can check your account date by using /user

[timid jewel]

so you have to wait 28 days more

[placid loom]

oki

thank u

[timid jewel]

[timber helm]

hi, https://probot.io/dashboard > turn on Logs module > and set up a log channel for every each action you want to log

[vast marten]

Guys how can i command the bot in my server?

[timber helm]

elaborate please ?

[vast marten]

How can i manage the bot to not delete the messages that complain more than 4 mentions???
Like when i wants to send roster in server and tag more than 4 players, the bot will delete my roster

[timber helm]

as you said here #chat-ar you can disable mass mention form the automod module on your server https://probot.io/dashboard

[vast marten]

I have to edit the role of the bot?

[timber helm]

no just disable this fonction from the auto mod

[vast marten]

Let me find it

[vast marten]

Where can i find that sorry?

[timber helm]

read the message above sir

https://probot.io/dashboard > select your server from the left corner > click on auto mod module > disable Mass mention fonctioin

[vast marten]

I didn't find the mass mention part for bot

Aha

[timber helm]

screenshot please

[vast marten]

I fixed it

Thank you so much ma'am

Appreciated

[timber helm]

yw

my pleasure

[cerulean hound]

How to fix this issue

[timber helm]

try </credit:1> user:ID , then try again

[cerulean hound]

ya worked ty but the credits wasn't countin before right?

[reef rapids]

i have set probot logs but it is not sending the updates

[timber helm]

yw, sorry ?

[timber helm]

make sure probot have all premission required & bot's role above all the other's roles

[reef rapids]

ill check those

still not getting

??

pls help

[timber helm]

screenshot please your log’s setting ms

[timber helm]

try changing the log's channel

[reef rapids]

did that

[warm shale]

i have a problem can you help me

[timber helm]

ask your question right away

[timber helm]

kick & reinvite the bot then drag the bot's role above all the others role

[reef rapids]

okayy

[warm shale]

I have set the logs on a channel. The setting message delete is on i send a message and deleted a second later but the bot don‘t make a logs

[timber helm]

try from an alt account

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[reef rapids]

nothing happens

[warm shale]

what do you mean with alt account?

[reef rapids]

alternate account

welcome message is working @timber helm

[timber helm]

like test with another accout

[timber helm]

glad to hear that

[reef rapids]

but

log is still not working

[reef rapids]

it was working before too

[warm shale]

This is what i mean its not working

[reef rapids]

the logs?

[warm shale]

Yes

The logs was not working

[reef rapids]

yes not working for me too

was?

is it now?

[warm shale]

yesterday are worked but today its not working

[timber helm]

send me your server via dm's

[timber helm]

you too send me your server via dm's please

[mellow sandal]

how can i play music using the bot

[timber helm]

music removed sir

[mellow sandal]

oh

[timber helm]

#chat-ar please

[reef rapids]

sent you the dm @timber helm

[warm shale]

i have send you the link dm you can join

[timber helm]

i'll deliver your issue to the dev team thank's

[timber helm]

[reef rapids]

when will we get the issue resolved

[timber helm]

no eta

[warm shale]

what if it's a general problem with the bot and it's not discord related?

[timber helm]

i'll keep you updated sir don't worry

[reef rapids]

there is problem with the bot ig

bcoz everything else are fine

this is 8 minutes ago

[timber helm]

@reef rapids @warm shale log's issue reported! dev's working on it, thanks

[reef rapids]

[warm shale]

[manic coral]

We have been chatting and vcing, but the xp doesnt seem to work anymore, anyone got an idea why?

[timber helm]

we moved our data recently, try kick & re-invitee the bot, then try later

[manic coral]

Alrighty thanks!

[timber helm]

my pleasure, have a lovely day

[warm shale]

no problem i have time

[modest trench]

333

[reef rapids]

haha

same her

e

[timid jewel]

[clever pebble]

@timber helm The probot does not respond when playing the song

[timber helm]

yes, cause music removed

[clever pebble]

@timber helm you can help me

[timber helm]

ye, how may i help you ?

[clever pebble]

I want to add a command to the bot to play the song

[timber helm]

you can't

[clever pebble]

yas

[clever pebble]

yes

[limber turtle]

hello there an error it says server need setup then I added it again and the bot is down and same error

[reef rapids]

for logs??

[limber turtle]

nah I just added it

[reef rapids]

is it working

[limber turtle]

the bot offline in my server

[timber helm]

send me your server id

@reef rapids please do not interfere with others issues

[reef rapids]

where do we get server ids

okay @timber helm

[timber helm]

use google sir this is probot support

[limber turtle]

@timber helm I dm you it

[reef rapids]

i sent you my discord invite

[timber helm]

ty

[timid jewel]

log's issue reported and the dev's are working on it currently

[limber turtle]

wait that the link

[serene veldt]

If staff add command ban all members what will happened?

[limber turtle]

its online but same error in website

[granite pebble]

Hello how can i work as a probot server support ?

[timid jewel]

currently we're not looking for more people

[haughty acorn]

what is command to play music for bot pro ?

[timid jewel]

we don't have music feature anymore

#announcements message

[manic coral]

Hey, i tried this, but it seems to still not work

[nocturne flax]

Hello

Can I be a support?

[timber helm]

try later, issue reported to dev’s thanks

[manic coral]

👍

[timber helm]

we are not looking for more support members at the moment

[nocturne flax]

Full ok

[quaint flare]

is there something going on with the dashboard or is it just me? been having a lot of problems lately, displaying "this server needs configuration" for a while before it starts to work etc

[timber helm]

send me your server invite link via dms please

[quaint flare]

you blocked dms in privacy, accept request

[wooden spear]

so..
i have Remove with higher reward thingy on, from the level up menu, still it does not delete any role when the member takes the one after

[quaint flare]

is the text/voice level higher tho?

also i don't think it removes the roles automatically after change in dashboard, the user has to advance another level before their level is updated i think, works the same as when you add a new level i believe

[timber helm]

sure, try now

[timber helm]

should work properly after the next update, should be a known issue

[prisma coral]

hello, got an issue regarding my server, no matter what i do, i am stuck in a 'This server requires setup' loop, how do i resolve this?

[timid jewel]

can I have your server link in my dm?

[prisma coral]

why?

[timid jewel]

we need it for fixing the problem

[prisma coral]

its a closed server tho, limited access, would the id for it work?

[timid jewel]

@frozen pilot

[prisma coral]

?

[timid jewel]

wait for his response I don't know if the ID will be enough

@prisma coral give me your server id please

[prisma coral]

via dm?

[timid jewel]

as you wish

try to open this page
https://probot.io/daily

glad to help you 😅

[prisma coral]

ive sent the id

now what?

[timid jewel]

be patient and wait

[prisma coral]

okay it's seemingly fixed now

thank you!

[timid jewel]

[wary stump]

all of my optional roles broke sometime overnight in probot. is there an outage or something happening atm?

[lone gazelle]

I'm trying to set up "Logs" but it only works towards me and not other members?

[clear mist]

Hey everyone! I prepared a message under the Embed messages section. I sent it to one of the channels in the server and I would like to update it. However, when I try to do that I get this:

DiscordRESTError [50035]: Invalid Form Bodyembeds.0.description: This field is required

What am I doing wrong? Thank you for all the support.

[timber helm]

make sure ProBot role above all the others roles

[timber helm]

log's under maintenance, dev's working on it

[timber helm]

hi hi, known issue, should work properly with you next update !

[clear mist]

Thank you a lot for the prompt reply 😉

[timber helm]

my pleasure ! have a good one <3

[manic coral]

any info about my ranking system not working?

[timber helm]

be patient sir, your issue reported to dev's

[manic coral]

okii tyy

[nocturne flax]

I have a question while using the bot

Can I use this bot's role reaction feature for free and unlimitedly?

[timber helm]

yes, it's for free

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[nocturne flax]

I tried to use the bot's role reaction feature before, but was surprised to see the limitations on creating one

[timber helm]

25 maximum, discord requirment

[nocturne flax]

Is it possible to attach up to 25 role responses to one message?

[timber helm]

nope you can't

[nocturne flax]

Is it only for premium users?

[timber helm]

25 max, for all bot's in discord, you can't react more than 25 reaction per message

[nocturne flax]

So you can use up to 25 role reactions per server?

[timber helm]

25 reaction per "message", not server, if you don't understand English ahead to #support-int

[somber aspen]

<@&675070424748654593> logs are down

[timber helm]

yes, logs under maintenance sir, dev's working on it

[somber aspen]

ty

[reef rapids]

@timber helm

thank you, the problem is resolved

[timber helm]

yw yw

[reef rapids]

💯

[timber helm]

my pleasure, have a good one

[pearl quest]

How to bot send a messege for me

[native geyser]

https://probot.io/dashboard -> select your server -> embed messages module

[gusty loom]

Hey I need help

[gusty loom]

My roles are working and I can't figure out why

[gusty loom]

Aren't*

[nocturne flax]

How buy credit

[gusty loom]

<@&675070424748654593>

[sage flint]

Hey, buying credits with real money is not allowed. You can get some credits by claiming your daily reward and for voting for the bot
https://probot.io/daily
https://top.gg/bot/282859044593598464/vote

[gusty loom]

My roles won't assign when users react to messages, the bot role is above all other roles. Why is it not working?

[nocturne flax]

How tell this prattle

how do I get free discord nitro <@&675070424748654593>

[sage flint]

Hi, does the bot have all the necessary permissions to assign roles?

[gusty loom]

I'm pretty sure but let me check real quick

[sage flint]

Sir this channel is only for ProBot related things.

[nocturne flax]

I have 13m credit

[nocturne flax]

why did you atomatically assume my gender!???????????????

that is so sexist

reported

caught in 4k

should be banned

[lean badger]

:white_check_mark: @tumaloboys muted from the text! :zipper_mouth:

[gusty loom]

Yes it has the permission and I just tried reacting again and the role wasn't assigned to me

[nocturne flax]

Wht he mena

[gusty loom]

He's just being dumb

[sage flint]

May i get invite to your server via DM?

[gusty loom]

Yes

[tiny ruin]

This server requires setup' loop how to fix ? <@&675070424748654593>

[pearl quest]

I need help

[timber helm]

send me your server invite link please via dm’s

[tiny ruin]

@timber helm ok

[timber helm]

how may I help you?

[pearl quest]

How the bot send a messege

[lean badger]

Embed Message Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.

Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.

[timber helm]

[tiny ruin]

@timber helm i send my server invite link

[fathom fox]

Hi

[timber helm]

reported to dev’s thanks

[fathom fox]

Who are you?

[timber helm]

hi hi, how may i help you?

[tiny ruin]

@timber helmDid it take a long time?

[timber helm]

lil bit

[tiny ruin]

@timber helm If it works, can you DM me?

[timber helm]

alrighty

[tiny ruin]

thx!

[timber helm]

my pleasure

[nocturne flax]

How has credit

[timber helm]

https://probot.io/daily & https://top.gg/bot/probot/vote

[nocturne flax]

@timber helm
How many credit do you have

[timber helm]

no need to ask check #573048353458356234

[timber helm]

use </credit:1> here #commands

[nocturne flax]

Just an ask

Quick response 😃

[timber helm]

please use #chat-en

[nocturne flax]

اسكت

[lean badger]

:white_check_mark: @سنبل𓋹𓂀 muted from the text! :zipper_mouth:

[timber helm]

👋

[fathom fox]

Wow

[stray shuttle]

is the website down? I've not been able to access it for a few days now

[timber helm]

try clearing your browser cookies

[rain magnet]

how can i gve my freind credits

[stray shuttle]

got it working, thanks

[timber helm]

</credit:1> user: @rain magnet 1000

[timber helm]

yw

[jovial fossil]

Hello I'm new here on the dc
And if I had a question, it is somehow known that Discord has a bug or something, because I get the error message 50035 displayed in bot when editing sent messages.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[jovial fossil]

No bot that's not me xD

[west kelp]

Hi, make sure that all fields you selected aren't empty

[jovial fossil]

the embedding is platinum text the funny thing is resend but just don't change it

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[west kelp]

I'm sorry, I don't quite understand

[jovial fossil]

When the message is embedded, the message is selected and there are no fields ^^ when I edit the sent message, the error occurs, I send it again without any problems.

[nocturne flax]

So uh do we just ask questions

[frigid smelt]

how do i collect credits

[west kelp]

claiming dailies at https://probot.io/daily
voting for probot at https://top.gg/bot/probot/vote

[nocturne flax]

How do i set up the levelling system

[west kelp]

yes

[nocturne flax]

for example it automatically gives u a role when u reach lvl 10

[west kelp]

!level

[lean badger]

Leveling System Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.

Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.

[west kelp]

so the second time it works?

[nocturne flax]

when i go to rewarded role it says "ProBot should be in a role with higher position" although i gave probot the highest role with all perms

[west kelp]

can you try refreshing the page

[jovial fossil]

No Edited messages can not be updated only if I completely resend it works

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

alright

refreshed and its still the same

Nevermind i got it

appreciate it though

[manic heron]

can i notified when a message is deleted and it being viewable?

pins pls

[native geyser]

what do you mean

[nocturne flax]

another question

can i add emojis from another server using probot?

[timber helm]

hi, sadly nope you can't

[nocturne flax]

Sad

[timber helm]

suggest that here #573053418017521664

[manic heron]

Like, is there an automod module to where I can get notifications for whenever a message is deleted and what the message was, only do you know when server invites module will be up and running?

[native geyser]

you can see those messages by enabling message deleted log on https://probot/dashboard -> logs module, regarding server invites log i do not know when it'll be up and running sorry

[hollow sinew]

Is the dashboard pages down? I tried to log in yesterday and today and I just sit and spin on loading

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[modest steeple]

<@&675070424748654593> -

[modest steeple]

Did you try by another website?

[hollow sinew]

you mean like the browser type? I can try it - one moment

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[modest steeple]

Yea take your time

[hollow sinew]

Weird.. never had issues from my other browser before.. but looks like it comes up that way. Will look into why its not working on the other one then

[modest steeple]

This problem with some ppl , i had no idea why , just try later

By using probot mostly

Do you mean profile xp or rank xp?

[hollow sinew]

actually solved it.. i guess an add blocker was causing it

[supple elm]

For profile by texting

and you will get random mount of xp

[modest steeple]

Well glad to help

<@&675070424748654593> -

[supple elm]

On every message there's random count

[sage flint]

20-40

[teal ridge]

What does “Add a bot to a server” permission entail from @lean badger

<@&675070424748654593> 🥲

[sage flint]

Hi, every Discord bot has the same "Add a bot to a server" thing. This literally means to add the bot to the server, bots are applications and these permissions display that you agree to add the bot to your server

[teal ridge]

Hmm, maybe I just haven’t added a bot in a while, I don’t remember that text. Now I feel stupid. It felt like it was saying that the bot would have perms to add other bots and honestly I freaked out. Thank you 🙃

[sage flint]

Discord itself does not provide such an opportunity for a bot to add another bot to the server, so don't worry and you're welcome

[teal ridge]

I worry for nothing 😭

[flat quarry]

Hey when can we expect the update for Twitch module?

[merry elm]

How do I make probots role the highest role in my server

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

Hi, just click and drug it higher

[sage flint]

Hey, there is no eta and actually it's not depends on us

[oblique halo]

for some reason the role table isn't being applied to the embed even though I've selected it. Tried re sending the embed and changing the message to the new one (as you see in the photo) but still isn't adding the drop down menu to the embed..?

[oblique halo]

<@&675070424748654593>

on the previous embed it did add the drop down list but when I updated it with more it didn't add them on / didn't update

which is why I tried sending a new embed and assigning the role table to that new message

[oblique halo]

tried it on a completely different embed btw too and still not working / appearing

[deep herald]

I have a question, the leveling system is the text and voice level complete each other or they both gonna be required?

[native geyser]

both are required unless you disable one

[tidal kindle]

I think something is wrong

The date is backwards and data between 4.26-5.6 is lost

[modest steeple]

@native geyser ^

[strange sluice]

<@&675070424748654593>
What is wrong， admin ? No join/leave data for several weeks. When would this feature to be fixed?

[storm hollow]

hello my old account @nocturne flax was disabled and i want to know if could transfer the levels and credits from it to this account if thats possible

[modest steeple]

<@&675070424748654593> -

[hollow rover]

Good morning, I have setup Leveling with Probot and just let it run in the background in my Discord for months. I have many users who have gained many Text and Voice Levels.

Today I created Level 1, 5, 10, 15, 20, 25, 30, and 35 roles. I turned on the "Rewarded Roles" for Voice Only, but it doesn't seem to put people into the roles. I can do /rank and I can see what their current rank is... 17, 20, 32, etc... but nobody is put into their proper roles yet. Any ideas?

[storm hollow]

is the support sleeping or something

[modest steeple]

Can you take a picture for me please

[modest steeple]

Sure by buying gold membership

[modest steeple]

Is the bot have permission

[hollow rover]

It's listed as an administrator

[storm hollow]

the old account is disabled by discord and i cannot access it

[hollow rover]

Yes I just double checked, it is not only an Admin, it has the ability to adjust roles on my Discord.

[modest steeple]

Put his role most higher

[hollow rover]

Probot is listed as the highest role.

[modest steeple]

No need to access it you can buy it from this account

[split needle]

members will required to gain some text xp to get their roles updated by the bot if you set the reward roles for only voice levels

[hollow rover]

So should I set the roles to require 1 text level?

[split needle]

no because it'll just be the same
just ask your members to sometime send a text message

[hollow rover]

They have been

[split needle]

just have them do so to gain text xp and the roles should be updated to their profiles, you don't need to make any change to the reward requirements

[hollow rover]

@split needle No clue what you mean. I tried doing it as Voice Only XP, and nothing worked. I tried giving people some levels to trigger the roles, but that didn't work either.

Most recently, I have added the Text Level to be "1" so we will see what happens

[split needle]

they have to gain the xp by themselves so adding level or xp to them by command will not work

and upping the text level requirement to 1 will not change anything much other than your members must reach level 1 in text as well to get the roles, but the requirement to gain text xp to update roles will still be there

[rustic heath]

is probot down? deleted message logs and kicked message logs are not showing

[hollow rover]

@split needle Okay, so what is the solution? Just leave the requirement at Text Level Zero, but as they gain actual Voice or Text levels it will update?

[split needle]

just need your members to gain text xp by sending text messages and the bot will update their roles

[hollow rover]

@split needle Got it, I had them make several test messages, and after a few minutes they work.

What an arbitrary way to get the bot to update.

Now if they are in VCs for a while and say they move from level 16 to 20- do they need to post text messages again for the bot to auto-update them, or will it just see them at that point having transitioned from one level to the next?

[split needle]

the our bot's limitation which is also the reason why there's no level up message for voice

[split needle]

they will still need to gain text xp to trigger role update

[hollow rover]

Dang, it would be great if that was listed somewhere

On the Probot.io web page, a notification bubble or ( i ) bubble you can hover over it will be great.

[split needle]

they thought about it before but now they have docs for the bot instead

though they're finding a way to make the bot update the voice level rewards to be able to make voice level up message

[split needle]

the issue with logs not showing for some kind has been fixed on the server side so you may need to wait till the next restart

or perhaps reinviting the bot may work

[rustic heath]

we have the premium/custom bot, should i just kick and reinvite?

[split needle]

if you have the tier 2 premium, you can restart it by using /vip restart

[hollow rover]

That's good to know

Thanks for the help

[primal spear]

Hi there! I was wondering, does probot have a "mod system" that prevents a specific role from mentioning everyone and here?

[mighty garnet]

bot down atm? cant get it to listen

[modest steeple]

<@&675070424748654593> -

[split needle]

yes but not that much though it can prevent mention spams in general

[split needle]

music? feature removed

[mighty garnet]

auto assigned roles on entry

[split needle]

if your server has onboarding, it will wait for members to pass that first before assigning any role to them

[mighty garnet]

trying to use the help command ands its coming up with "The application did not respond"

[modest steeple]

<@&675070424748654593> -

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[modest steeple]

Can you try again and take a picture for me please

[runic bolt]

can we change probot prefix ?

[modest steeple]

No, but you can add shortcuts

[timber helm]

we no longer support prefix use aliases or slash command

[boreal anvil]

I want Change My Nickname

To The End

[timid jewel]

in this server?

[boreal anvil]

Yes

[timid jewel]

then you have to boost the server

[boreal anvil]

Now i cant Transfer but because i can

[timid jewel]

What?

[hard tendon]

If i boosted the server then i transfered it to another server will you remove my nickname?

[prisma palm]

Hello, I have an issue with ProBot.
It worked just fine until today, we tried to do some modifications on the dashboard, however, when opening the dashboard there is simply a message saying "This server need to be set up".
In other test servers it still works, it's only on one server that it doesn't work.
What can we do to fix it?

It's in French but you get the point

[modest steeple]

<@&675070424748654593> -

[timid jewel]

@prisma palm may I have your server ID and the link in my dm?

[modest steeple]

@timid jewel ^

[quaint briar]

My Probot Dashboard dont load

can someone help me?

[modest steeple]

<@&675070424748654593> -

[modest steeple]

Try from another website like firefox etc ..

[quaint briar]

ok thanks

[modest steeple]

Yw , have a nice one

[half quarry]

How to apply team probot

@frozen pilot How to apply team probot

<@&336913504051265537>

[modest steeple]

You can't ..

But also you can help by following topic channel

So if they needed a new support they'll add you

[slender citrus]

Is the probot currently ofline? because the logs in my discord server isn't working and everytime i go to the probot website it shows that everything for the logs is on

@modest steeple

[modest steeple]

Logs are on maintenance ..

[hard tendon]

. .

[modest steeple]

No

[hard tendon]

Nice

[slender citrus]

Is it just the logs that are on maintenance?

[modest steeple]

Yeah

[modest steeple]

👌

[hard tendon]

I hope you become a support like you want to ❤️

[timid jewel]

I think yes

[hard tendon]

Ayo

[hard tendon]

Can you confirm it from a mod or something?

[restive tree]

وين سبورت العربي

[west kelp]

#support-ar

[mighty granite]

So I have the bot already setup in my server but I am having issues where no commands work and I get this message while trying to check the website

[timid jewel]

may I have your server link?

[near prairie]

Hiya, our premium bot (1658) in AbuRob community is experiencing some issues while logging the actions.. I've double checked all the problems it might has, but everything is fine. Soo what it could be? Does it has API Ratelimited?

<@&675070424748654593> We are looking for an answer, the server logs is an important thing in our community. ^^^

[modest steeple]

<@&675070424748654593> -

[timber helm]

hi 👋, log’s issue under maintenance, dev’s working on it

glad to see you here AbuRob's community

[timber helm]

could you please give a try now?

[near prairie]

Yes, they're working now, I've thought that it might be a development issue. Appreciated!

[near prairie]

🫶

[timber helm]

[tame pecan]

Hello guys, after the newest update my whole embeds l have are broke now, always when l try to enter any embed to do edit/send he telling me to
Save Changes / Cancel but no one is working, it's was normally before the update

[timber helm]

hi hi, it’s a known issue should work properly with you soon as possible, dev’s working on it

[tame pecan]

Thank good someone have a good answer, l asked the AR support before a month but he was always answering me with a useless solutions, as if I'm the first time to use a ProBot or any Bot, hope that soon

[mighty garnet]

am getting this also.

[brittle schooner]

Do I need to keep ProBot in my server after inviting my premium bot?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

Hey, no, you can kick it

[modest steeple]

<@&675070424748654593> -

[sage flint]

Hi, you get random amount of exp for every 1 minute being active

[raw pecan]

Help

It doesn't react only on the server of me

[sage flint]

Cooldown is one minute and its cant be changed, there is no specific number of messages because you get a random amount of exp between 20-40
So if you spam then you will only get exp for messages that are one minute apart between

[raw pecan]

I need help it is now since a day

[sage flint]

Hi, you can use support in your main language #1102527814420414525

[raw pecan]

Ah thx

[sage flint]

yup

[wraith terrace]

Hello, I just wanna ask if it is possible to turn off the reply when someone writes a command starting with "#"

[sage flint]

Hello, unfortunately not

exactly

[wraith terrace]

aw.. 😭

[raw pecan]

There is no support on german so can someone pls help me by this err manby why do I even get it and other server not?

[west kelp]

there is german support: #1102527814420414525

[raw pecan]

Yea now a sup is on thx

[west kelp]

you're welcome

[mighty granite]

Were you able to see the issue?

I sent you the link but havent heard anything since (no rush)

[nocturne flax]

hello, we seem to be having issues with the bot in our server, it's failing to record deleted messages

[sly oasis]

?? i have bin on the Server in manny months 🙂 with no problem ? is pro bot down ? 😄

[nocturne flax]

<@&675070424748654593>

[coarse viper]

Hi logs are under maintenance, wait for the fix.

[coarse viper]

Try kicking the bot and re-inviting it

[nocturne flax]

how long is it gonna take approximately?

[coarse viper]

It's a big issue for everybody so development team is going to fix it asap

They are working on it rn

[nocturne flax]

okayy thank you very much

[timber helm]

hi, restart your bot and try again please

[ocean wind]

I can’t login probot dashboard nor my logs are working

Since 5/6

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[timber helm]

For the log`s issue try restarting your bot, may you take a screenshot for your dashboard?

[ocean wind]

how do I restart a bot

[nocturne flax]

okay thank you

[timber helm]

</vip restart:1>

[ocean wind]

Ok I ran the command it’s been saying restarting. How long does it usually take

[native geyser]

it's instant

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[main blaze]

I cant get probot to mute members and I have no clue what I’m doing wrong

<@&675070424748654593>

[west kelp]

hey, is the command responsive?

[main blaze]

Its showing this so im assuming so

[west kelp]

can you check if that user has the muted role?

[main blaze]

Yes if this is what u mean

It mutes for all the channels but the general chat in my server

[west kelp]

go to general's setting -> permissions and make sure that every role in the chat has the "Send Messages" perm as / except for muted, leave it as it is

[main blaze]

Like this?

Its still not working

[nocturne flax]

hello
I have a problem in my auto role it is stopped working

[main blaze]

Nvm im just gonna use the built-in commands Discord gives

Thanks

[sage flint]

Hello, make sure the bot still has Menage Roles permissions and its role is above the other roles
Also, if you have Rule Screening enabled on the server, bot will wait to assign the role until the user goes through it

[sage flint]

Yes, if users still can text even if they're muted check if Send Messages permissions are not granted for everyone or any other user's role
It should look like this:
Muted role

Any other role including everyone

[nocturne flax]

ohhh ok yeah because of rule screening thank you

[sage flint]

you're welcome

[silver fox]

I cant acces probot

for my server

welp!

[mighty lotus]

Is there a reason i'm seeing this?
Could the fact i enabled Server Onboarding for a client this morning
but i dont think that matter...i think

[silver fox]

yeah I get the same thing

[deep sierra]

a quick restart should be up in few minutes

[mighty lotus]

its back

[green tide]

How do I fix the counting command? It just stopped working and I need guidance to fix it. Please and thank you! 🙏

[rough geyser]

for the assignable roles nothing comes out when i click "select a message"

[lone gulch]

I'm entirely new to using probot and am looking for sources to learn how to integrate it into my server. Particularly how to set up reaction roles and round out my Ingress process. Any tips or recommendations for resources where I can learn this?

[distant trellis]

Probably sounds dumb but why can’t I add roles to my reaction role setup?

[timid jewel]

!rr

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[timid jewel]

You can find everything in the dashboard, If you need anything else let me know 😅

[timid jewel]

@distant trellis

[distant trellis]

I did all of that

That’s what I’m stuck on

[timid jewel]

can you check If probot role position is above all your reaction roles?

[distant trellis]

As in give it a role higher then those roles or physically rearrange it to the top of the list of roles?

Figured it out

[neon mist]

I cant link my twitch to my premium bot. I dont think the save button is working. is there a way to fix this?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[coarse viper]

Its a known issue. Dev team working on it.

[nocturne flax]

c

[timid jewel]

how can I help?

[scenic valley]

my temporary channels dont delete after its specified time that i put in the dashboard... how does one fix that?

[timid jewel]

join to the voice channel and leave

and let me know if they're deleted

[grim burrow]

Why can't my members use this command? There is nothing about a membership on the dashboard or commands-page about this.

[native geyser]

on dashboard

https://probot.io/memberships

[digital plover]

Hi, I am looking to change ownership of a discord server, I am hoping along with transferring ownership I give them control of Probot - can this be done and keeping the current setup?

[timber helm]

hi, you meant transfer data from ser to another one?

ser : server *

[digital plover]

Hi Tiger, thank you for the reply. No I wish to hand over the keys to another user to take ownership, the server would stay intact

[timber helm]

to be honest we do not help for discord stuff, as answer ProBot will stay stable nothing will be changed

[digital plover]

Thanks, I can handle the discord server side that is ok. Can anyone who is set to admin view the probot control panel?

[timber helm]

anyone with administrative permission can access to the dashboard

[digital plover]

Thanks, I'm a noob. Cheers

[dark gate]

Can someone help me? I sent 925k credit to someone.and the amount was withdrawn from me,but it did not reach the person

[timber helm]

yw yw

[timber helm]

use one support channel please

[quasi pendant]

If you want no one to know how much I want to do, what should I do?

@timber helm

[timber helm]

you can’t

next time use one support channel please

[quasi pendant]

How can't you?

[quasi pendant]

No one responds there

[high valley]

OHH

I'm supposed to be here

Oopsie

I was typing English on other channel

[timber helm]

no worries

[worldly ferry]

HI, i can't open my dashboard, it shows that...Is this robot down?

[high valley]

$@&#

Hehf

What:

[timid jewel]

Can you try open this page
https://probot.io/daily

[timid jewel]

how can I help you?

[worldly ferry]

thanks!

[timid jewel]

🤗

[shrewd crypt]

Hello there, i have a bit of a problem with getting the reactionroles to work on my server. I set everything up according to an online guide i've watched and the embeds as well as the reaction emojis show up and are clickable. However the role doesn't get assigned by the bot when i tested it. I made sure to give the bot admin-rights.

[sage flint]

Hi, check if Probot role is higher then roles that you want to assign

[shrewd crypt]

Yes it's at the very top of the role tree

[sage flint]

May i get invite to your server via DM?

[shrewd crypt]

sure

[sage flint]

[scenic valley]

sorry i dont have notis on here. didnt see this until now. but whenever i leave its fine. but when other people in the server do it, it stays there.

[narrow swan]

Hey I need help getting my roles to work

[nocturne flax]

Hello , could someone help me with the bot 's command list ? I recently added and I'm not knowing how to move much ...

On top of that I am Brazilian , my knowledge of English is regular , I understand little of the explanation

[native geyser]

https://probot.io/commands

[native geyser]

elaborate please

[nocturne flax]

Thanks ! @native geyser

[native geyser]

you're welcome

[clever trellis]

Hey what dose it mean when I remove a color?

[shrewd crypt]

Hey another quick question: i'm trying to write a description for another set of reactionroles where i explain the different icons you can react with. Does Probot support custom-emojis in the descriptions? because i can only see the vanilla-discord emojis i used in the reactionrole Description.

As a visual explanation: All the emojis that don't work are custom emojis which' codes i have written manually in the message description in the bot dashboard

[modest steeple]

<@&675070424748654593> -

[modest steeple]

Hey there just write \ before the emoji like that \:probot

[shrewd crypt]

on the dashboard?

[modest steeple]

No , in any chat

[shrewd crypt]

sorry i don't quite understand

ah okay

[modest steeple]

👍

It's gonna look like !Ruru

[shrewd crypt]

i don't really know what i'm doing wrong or why:

(this is one of the custom emojis)

sorry if i seem very stupid but i have 0 technical skill

[modest steeple]

No pro not like that don't write probot \:emoji:

[shrewd crypt]

ahh okay and then the code, in the format you provided before, i should copy into the dashboard description yeah?

instead of the standard emoji code

ok just tried it and it works, thank you so much for your help and patience!

[modest steeple]

Yeah

[modest steeple]

Yw , have a nice day

[mellow oriole]

???

WTF

Bruh

[timber helm]

#chat-en @mellow oriole

[modest yew]

whenever my probot send welcome/leave messages it says blocked message click to show??

[modest steeple]

<@&675070424748654593> -

[modest steeple]

You blocked probot ..

[proper prairie]

when will this bot work??

[native geyser]

will be announced in #status

[narrow swan]

Can someone pls hello me

[crystal crown]

whats happening

probot just disappeared from my server it didnt even notify and now its offline whats going on?

[narrow swan]

How do I get my roles to work on probot

[weak plover]

one question, probot is dawn?
for a few days

[modest steeple]

<@&675070424748654593> -

[timber helm]

try clearing your browser cookies

[weak plover]

i try, and not working

[timber helm]

how may i help you ?

[timber helm]

try from another device

[weak plover]

okay

[crystal crown]

hey i need help too probot mysteriously just left my server, now im adding it and it keeps saying server requires set up

and the bots offline

in my end

[timber helm]

send me your server via dm's please

[crystal crown]

and im scared i lost all my configerations

[timber helm]

no don't worry

[crystal crown]

ok thanks

[nocturne flax]

doing the same to me as well

still in the server just offline

[crystal crown]

mine straight up thanosed itself

[crystal crown]

left without a trace

[timber helm]

send me your server via dm's please

[nocturne flax]

its not my server just one i been editing for a good buddy

[marsh moat]

Probot is offline on my communities too

[timber helm]

try from your default browser please

[visual crest]

why when I put the /rank it puts me "the applications no longer responds" is this a bug or what is it please?

[weak plover]

its my default browser

its google

[timber helm]

try from firefox ect...

[nocturne flax]

not working on anything

[weak plover]

its not working sorry..

[crystal crown]

mine still offline

[nocturne flax]

imma add to a fresh server and see what happens real quick

[weak plover]

ow on Microsoft Edge in my Computer, its working

[olive nebula]

check #status - its restarting. 🙂

[marsh moat]

Alright

[weak plover]

but..

[marsh moat]

Works here again ✅

Thanks

[weak plover]

and i rename one channel

[crystal crown]

thats what im getting

[weak plover]

try to rename one channel

its working the last time

[timber helm]

will be restarted in a bit

[timber helm]

please do not interfere with other's issue ^^

[marsh moat]

Understood ✅

[timber helm]

i sent your server to dev's

[weak plover]

the last time it was a support that told me to do it

[crystal crown]

thanks so much its working now

and the commands are still there

[timber helm]

thanks ^^ , read the channel topic please

[crystal crown]

i feel so relieved i worked ages programming stuff on them and they are all back

huge thank you bud

[timber helm]

anytime, have a lovely day

[mighty garnet]

so whats the fix? rename the channel?

[weak plover]

idk..

ow

its working for me

[crystal crown]

You too!

[timber helm]

send me your server invite via dm's please ^^

[somber aspen]

logs down again?

[gray kayak]

seems like this was a common issue of late.. welp..

I purchased Premium Tier 2, and booted the bot because I couldn't access any of the premium features, now I'm stuck with the option to buy another subscription.. ^^; anyone able to help with this..?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[native geyser]

invite your new bot from https://probot.io/premium/manage

[tepid pumice]

When will the probot open?

[native geyser]

will be announced again on #status

[tepid pumice]

When do you post about opening a probot?

[native geyser]

when the issue is fixed

and i do not know when it will be fixed

[tepid pumice]

Is there a problem 😳

[native geyser]

#status

[tepid pumice]

Thank God, open a probot

Goodbye

[native geyser]

bye

[supple swift]

Is the bot down again?

[sage flint]

No

[static nebula]

dashboard doesnt seem to be loading on any browser. Can anyone else confirm?

[supple swift]

^

[timber helm]

try clearing your browser cookies

[static nebula]

tried all that

nvm, just started working lol

[supple swift]

helped

thanks for help

[vital spear]

Can you set up a application on your own discord server with pro or

BOT*

[static nebula]

does probot support only reaction responses? like automatically adding an emoji to all messages in a channel

[vital spear]

Can someone assist us two?

[timber helm]

elaborate please ?

[timber helm]

not possible at the moment

[vital spear]

Like my friend has a discord server bad he told me to put "/apply" and it asked me questions to see what role I get

But*

I want to do that with my server

[timber helm]

you can add our bot by https://probot.io/invite

[vital spear]

I did

I am asking how to make my bot like that

[last shore]

Help

[harsh bridge]

How much do you sell bots in dollars?

[remote siren]

Hello, I was wondering if i can get some assistance with the Self Assign roles.
I have a embeded message in place and the role assign is setup.

But its returning there are no roles assigned, what is set up wrong?

[sage flint]

Hey, we do not help with creating own bots, we are only Probot support

[sage flint]

Hi there, make sure that Probot role is above all these roles that you want to assign, also check if bot have all necessary permissions like Menage Roles

[remote siren]

@sage flint cheers i think i figured it out. The server has alot of Dj's already and we have an event tomorrow which is why im trying to fix it

What would be best option for this, preventing existing users breaking their role? the "give" option?

[sage flint]

Yup, "give" should be perfect

[remote siren]

Its not working for a user.

[sage flint]

May i get a invite to your server via DM?

[remote siren]

"Translated: The interaction failed "

sure

[sage flint]

Hi, after moving our database old Embeds display like this, only way is duplicate them and delete old ones

[barren cave]

Greetings, our premium bot just went offline even though the subscription is still valid, how can we restart it?

[sage flint]

Hey, may i get your premium bot's number?

[barren cave]

1991

[sage flint]

The bot is online now?

[barren cave]

Yeah, thanks for your help

[sage flint]

Glad to help

yeah, when you duplicate an embed it's like a new one, so you need to send it again

[heavy rivet]

idk what to do i just added the bot to my server

and pressing continue to discord just makes it load infinitely so

I made sure it has administrator and kicked the bot then invited it again just in case but its doing the same thing 😭

[sage flint]

Hey, can you give me your server ID please?

[rugged fox]

hello

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[heavy rivet]

1104699623274184755

[sage flint]

Thanks, this issue should be fixed soon, apologies

[green tide]

Can I please get some help

[sage flint]

Sure, how may i help you?

[heavy rivet]

ty!

[sage flint]

you're welcome

[green tide]

I’m having issues fixing this one part in my counting channel, I don’t know if it’s the bot itself or what but it’s not allowing any of my members to continue the count and everytime they do put a number In the chat it gets deleted automatically

[crystal crown]

bots down agaun

again 😭

[sage flint]

Our bot doesn't have any channel counting functions, so I'm guessing that another bot is deleting these messages

[heavy rivet]

oh yeah its worth noting that the bot in one of my servers is online and the bot in this server im having trouble with is offline? which is confusing lol

[crystal crown]

hi @sage flint my server has gone offline again

[sage flint]

Hello. We restarted the bot recently, just wait a while, it should be online soon

[sage flint]

[crystal crown]

ok thanks

[sage flint]

Glad to hear that, have a nice one

[crystal crown]

any reason why this has happened?

[sage flint]

We jest restarted it to deploy some fixes

[crystal crown]

ah ok i hope this isnt a regular thing

[midnight zenith]

New Issue with reaction roles.

[nocturne flax]

I was working on a server for a friend, and all of the sudden the dashboard doesn't work anymore. It says the server requires setup? Idk what happened or what went wrong, it was working a second ago.

[midnight zenith]

Api issues atm i do believe the bot just came back online. Something might not be right atm.

[nocturne flax]

Oh thank goodness. I am on a time crunch and this suddenly happened. Thank you so so much lol

[mighty garnet]

good work on the fix lads.

next question... i've got someone on my /top list that isnt in the server?
any way to fix this?

number 5 isnt in the server

[sage flint]

Hello, sure, just use /reset command on them

In the target field put the ID of the people you want to remove from the list

[mighty garnet]

thanks 🙂

[sage flint]

You're welcome

[sage flint]

Hi, are you sure that Probot role is above the role you want to assign?

[lone gulch]

Is there a list of tutorials/guides? I've been trying to figure out how to set up my ingress process, with reaction popups much like the ones used for new members of this server, and I want it to take new entrants through the several channels with info they need to see and react to to formalize their membership

There seems to be no centralized list of guide/tutorial info

[sage flint]

https://docs.probot.io/

[lone gulch]

thanks

[lone gulch]

Can you please help me identify which topic to select? I am trying to set up the ingress process much like how it is for this server, where there are popups with buttons to select, both for reading/agreeing to the rules & selecting reaction roles

[nocturne flax]

The bot seems to be offline?

[lone gulch]

Are you able to use the dashboard? It is also not functional for me

[fossil basin]

Is there any tool to send a pre-defined DM via the bot when a user presses a reaction on a message?

[sage flint]

Self-Assignable Roles - https://docs.probot.io/docs/modules/self-assignable-roles

[sage flint]

Nope

[nocturne flax]

Works for me, just the bot is offline

[sage flint]

Try to kick and re-invite bot, all your setting will be saved

[nocturne flax]

Worked, btw what is the automod badge for? Is that somehow different from other bots with automod like maki or wick?

[sage flint]

Yes, this badge means that bot uses Discord build-in automod feature. The main difference is that this allows the bot to completely block the message from being sent. In traditional automod, the message was simply deleted as soon as it was sent, but now it does not allow the message to be sent at all

[lone gulch]

Crap, I'm entirely unable to use the dashboard

[nocturne flax]

Ahh cool, sorry to ask so many questions but essentially I have a server where we're very lax with freedom of speech so I simple set a bot to auto delete certain words rather than kicking them, do you know if discord logs messages it blocks? Like, which would be safer, discord system or old school auto delete?

[nocturne flax]

Sometimes when I can't use certain dashboards clearing cookies fixes it for me

[lone gulch]

I'll give that a try

[nocturne flax]

Cookies and cache, all that

Okay! Another problem, auto roles is suddenly not working. Is there anyway I can fix that. It was working for the first few people then suddenly stopped.

[tough onyx]

How do I play music using this thing

[sage flint]

Hi there, as its mentioned on #announcements music is no longer available, we have removed this feature

[sage flint]

Do you have enabled Rule Screening on your server? Because if so bot will wait to assign the role until the user goes through it

[nocturne flax]

How do I enable it?

[sage flint]

The new system doesn't log any messages because they aren't even sent unless you turn on notifications for using banned words. Then a relevant notification with the content of the blocked message will be sent to the selected channel

[nocturne flax]

Interesting, thank you for the info

[sage flint]

And definitely safer will be the new system

[sage flint]

You're welcome

[sage flint]

In the community settings in your server, however if it's not enabled and users still not receiving roles on join make sure that Probot role is above rest of roles

[nocturne flax]

I don't see anything under community? It only wants me to sign up

[near gulch]

Quick question —
For some reason my welcome / goodbyes aren’t working? Everything looks fine on the dashboard but it’s not working in the sever

[mighty rock]

Same

[mighty lotus]

same

[atomic veldt]

Same

I was just coming here to ask about this

[gilded dragon]

Same with my welcome/goodbyes

Actually welcome/goodbyes and logs are not working

[somber aspen]

alot of bots are the same

discord issue i think

[tidal kindle]

Is probot down

I'm not able to open the dashboard, it keeps loading

[mighty lotus]

Logs are not working ing in some of the communities i work for as well as the welcome/goodbye not working either

[slender citrus]

Is the logs currently on maintenance?

[devout tree]

same

[junior summit]

Remove the cookies from the site (probot.io) then refresh the page it'll logout of your account so you'll just have to login again and hopefully this fixes your issue

[tidal kindle]

Thanks!

[wanton steppe]

Is the autorole not working?

I can’t get it to autorole when people join the server

<@&675070424748654593>

[modest steeple]

<@&675070424748654593> -

[modest steeple]

Logs are on maintenance
@slender citrus
@devout tree

[modest steeple]

Please follow channel topic

[modest steeple]

Is the role has permissions?

[wanton steppe]

Yes

[split needle]

may you send me your server ids? if you don't know how to get server id then just send me an invite to your servers in dms
@near gulch@mighty rock@atomic veldt@gilded dragon@slender citrus@devout tree

[split needle]

make sure the ProBot✨ role is higher than other roles
and if your server has onboarding enabled, members will need to pass that first before getting the roles assigned

[dull creek]

I am having the same issue with my auto role, despite probot being above the assigned role. My welcome and goodbye also is currently not working

[split needle]

can you send me the server id?

[deep sierra]

https://discordstatus.com

[nocturne flax]

Yo bruhhh why it ain’t showing who joined

[split needle]

in a nutshell: discord is failing on sending patches to applications on small servers. I will update when the issue is resolved

[nocturne flax]

It was working fine yesterday for me

[split needle]

yes we know

[nocturne flax]

U going to fix it

[split needle]

it's discord's end so we will need to wait for them

[nocturne flax]

Damn discord

[bleak mason]

hey, i have a problem with the bot. I can no longer access this. the config website no longer connects to my dc server.

"This server requires setup." I keep getting this message. the bot is already on my server and set up but i can't access it anymore

[split needle]

clearing cookies or access on other browser may work

[bleak mason]

I have now tried this with three browsers. I can add and edit other bots

[nocturne flax]

Clear history

[bleak mason]

cache, cookies, etc has already been emptied

[split needle]

well then it perhaps is also related to the ongoing issue with discord or not. you can wait until discord fix itself first

[bleak mason]

ok, i wait

[split needle]

the issue has been resolved
you can check the features now

[stable jacinth]

Hey, I'm trying to add someone's twitch to a going live channel with the bot, and it's not letting me save the changes

It lets me add myself though

Although I don't currently have myself added

[split needle]

we have passed the api limit of twitch so we're temporary blocked from it. we're still waiting for twitch to response so that we could unblock and perhaps increase our api usage limit

[stable jacinth]

Ah so I can't use the twitch feature till that's fixed?

[split needle]

yea

[stable jacinth]

Well that sucks, but can't do nothing bout it

[south ruin]

I am unable to listen music by using probot what I have to do

[split needle]

feature removed due to youtube's new policy

[south ruin]

Now what I have to do to listen music in discord

[split needle]

either use bots from the music provider themselves like soundcloud bot, or use youtube's watch together feature

[south ruin]

Ok thanks

[frigid hound]

i bought premium and was charged, but i still dont have access to the features on the dashboard

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[tired yacht]

Is there a way to send a timed embed?

[split needle]

no

[tired yacht]

Timed messages in general?

[split needle]

no as well

[spice fog]

hello, i have a problem with de leveling system

when i pass a level it don't give the role idk why

[modest steeple]

<@&675070424748654593> -

[bitter jetty]

Hi

i can no more send embed messagges

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[modest steeple]

Hey , is probot role the highest?

[modest steeple]

Hi , why?

[spice fog]

not really because it's not my server but the role is higher then the level roles

[modest steeple]

It's most by the highest

[spice fog]

i'll tell it to the owner of the server thanks

[modest steeple]

Yw , have a nice one

[harsh bridge]

Hello @modest steeple

[modest steeple]

Hello how may i help you ?

[harsh bridge]

What are the prices of the paid version?

Premium

[modest steeple]

Premium tier 1
1.000.000 / month
6.000.000 / year

Premium tier 2
2.000.000 /month
12.000.000 / year

[bitter jetty]

Yes 🤷‍♂️

It’s worked

But I don’t no why now it’s stopped

[modest steeple]

How stopped?

[bitter jetty]

Can’t edit message or make new one

[modest steeple]

Can you take a picture for me

[spice fog]

he just put it on the top but it still not work :/