#support-en
1 messages · Page 101 of 1
Cannot edit a message that has already been sent.
I'm trying to make a reaction roles thing but my sent message isn't showing up in "choose a message" list. Yesterday i was told this is a known bug. Is there somewhere I can see the status of this bug to know when it is resolved?
I am in exactly the same situation as you.
and i have admin in a server and my role higher than probot and doesn't show
If the problem cannot be resolved quickly, I will switch to another BOT.
it told me to select an embed but how do i select one though
known issue should be solved soon as possible
dev’s working on it
known issue, should be solved soon by our dev team
you must create one first
Understood. Then I will wait just one week.
apologies
already did
you can select a message ?
nope, can't
i made one with a webhook
not sure if that works
as i said above its a known issue should be solved soon as possible
hey there, my dashboard is not loading and I'm pretty sure my internet is working
is there an ongoing issue you guys are aware of?
We noticed that you are a premium user, for faster response go to #premium-support
hi, try from another browser, or clear your cookies browser, if it’s not working, try from another device
6:52 am today, status stated that all systems are operational; however I have been trying to login on different browsers and the one I am logged into wont let me dashboard or do anything. So...help please ?
Heyo! you tried from another device?
Laptop, Xbox, PlayStation, PC, Tablet and my Phone 😢
Can't do anything. Even tried rebooting my devices and checking for updates
still nothing
try rebooting your wifi network, check now please it’s working properly on my end
known issue should be solved soon as possible, apologies, our dev team working hard for a fix
that worked, thank you! 🫡
We noticed that you are a premium user, for faster response go to #premium-support
my pleasure, have a lovely day 
Am I able to change the amount of levels gained before an announcement is made?
We noticed that you are a premium user, for faster response go to #premium-support
Hey, I've been trying to add some self-assignable roles to my server but the dropdown box for "Choose a message" is blank even though I've sent an embed message - is this a known issue?
<@&675070424748654593>
:white_check_mark: **@SAMIJM warned! **
you meant the xp ? no, you can’t!
known issue should be solved soon as possible, apologies
<@&675070424748654593> Im not the best at this quite yet lol. So I have PB in one of my servers and inhale it set to autorole when someone joins the server but currently when someone joins they aren’t being given the role so I have ti manually do it; any help?
when did you set up auto role?
It’s been a while ago we just started to use the server
But the server has been made for a while
can you wait for approximately 2 hours and see if it works?
Absolutely
It could have just been easier for me to use an autorole bot but I use PB for so much for my servers I wanted to stay with it 😂😂😂😂😂
in the mean while, is probot above the auto role?
and do you have the welcome/rule screen enabled?
cause the bot won't give users the roles unless they accept the rule screen
make sure that the role is above it
I habe done that now
and that the users accept the rule screen
I will have them try in moments I’m gonna have someone new join so I can see if it works
help me please... why cant i edit the /ban command activated roles / deactivated roles
im owner and i have the highest role (i dont got the server crown)
its just the ban command not editable (the roles)
No, I mean instead of announcing a level up every level. Can I change it to announce everytime someone advances say, 5 levels?
We noticed that you are a premium user, for faster response go to #premium-support
Is someone working on the roles? Cuz they are still not showing up in my profile D:
Please help me rq
can you please provide screenshots?
the save changes button is working fine
Okay so I’m at the "Welcome Screen" under server settings and it will not allow me to choose a channel
can you elaborate or provide screenshot?
hey <@&675070424748654593>
how can i know when some body leave or enter the server
Set up welcome / leave
@wraith glen please read channel topic..
Done
how to ?
@graceful hinge go to https://probot.io/dashboard, login, then select your server from the left
Then go to the Welcome and Goodbye module and set it up.
May I ask what of my actions was wrong?
You helped someone without pinging the support role or waiting 5 minutes
Oh sorry
Make sure that ProBot has full admin perms.
No worries 👍🏻
That's extremely weird
Can you try turning on Desktop mode and seeing if that fixes it?
@wraith glen @west kelp thanks for help
You are welcome
Mhm yea and it's only the /ban command
I'm on mobile just rn... I edit probot every time on my desktop
The problem appeared there. And it don't changes even if I'm on mobile / other PC / my pc
Ok so if you set 1 disabled role, the enabled roles will be greyed out and vice versa
But i'm unsure as to how both of them got greyed out.. you can't edit them at all right?
yes
here is the screenshot of the desktop version
i also dont understand how there can be disabled roles and enabled roles at the same time...
Hey is it possible to create a custom command for probot?
I.e I want it to post a certain thing when I give the command
A message with 2 emojis for voting
custom commands are not a thing yet.
Aw bummer. Thanks
I have and it’s still not allowing me to add a channel
do you maybe know if i can delete all roles because they are both greyed out because the disabled and enabled section contain roles wich is normally not possible
Can you edit warning reasons?
do you mean warnings that were already sent?
Yes.
that is not currently possible.
How to get it to play music
we don't support music feature anymore
read this for more information about the case
#announcements message
Is there a problem with the bot? Because I wanted to create Embed Message but it is not sending the message to the server
known issue should be solved soon as possible, apologies
Alright, thanks
my pleasure
I’ve had to re-add the #status follow to my server after each announcement. I’m assuming this is a discord issue and obviously not probot but has this happened to others and can I do something about it
We noticed that you are a premium user, for faster response go to #premium-support
it’s not a discord issue, it’s just the admin’s didn’t click the publish button
to receive the status message on your server that’s it
I’m the admin tho lol. I did the thing. And it showed that it was added to the channel. But when the announcements go out they don’t get published on my end. Not a huge deal just curious. Thanks for response
no worries have a lovely day 
Is there a way that ProBot takes off the verification people did after they leave server?
We noticed that you are a premium user, for faster response go to #premium-support
Mine isnt working either
Its not letting me send a embed message on the website either
<@&675070424748654593> is pro bot down? This message keeps popping up
It’s not working for me either. It won’t let people pick roles
All my embed messages work except probots
anyone know why probot isn’t working?
Idk it’s not working for me either
<@&675070424748654593>
I can't send an embed
yes, dev’s working on it
sadly no, you can’t
should work properly soon as possible
@stone cloud
know issue we are working for a fix
Alright thank you!!!
my pleasure
Okay so after reading through the pinned message and making the changes it doesn’t say the person’s name but instead just [userName]
which version you’re using ?
try [user.name]
Alright I’ll give that a shot, and is there a way for me to test if the message for it to be sent properly?
nope, there’s no way to test, for the leveling system message
Oh I saw when I was typing it out it suggested to do [user.username]
It also mentioned it would print the username out. Did I find the right one?
👍🏼 yes
Sounds good hopefully this works out. Thanks again!
yw, have a good one
Haii, wondering if anyone could help me? me and my friend has created our own server for the first time and was wondering how to set up the bot to do logs in a specific channel
hi hi,
• Go to the dashboard and log in.
• Select your server from the menu on the left.
• Choose the module and make sure log’s it is enabled.
great thanks, i'll try that now
yw yw
hi wondering how to get my bot to play music through a discord voice chanel?
hi, music has been removed due to policies
YALL THE BOT COMMANDS ARE FIXED
How does the xp work for probot?
<@&675070424748654593>
the amount you get is randomized
for text you get XP once a minute
for voice once every 2 minutes
So does that mean the randomization can give you no xp? Because a lot of peoples xp points haven’t changed in a while but some people randomly gain a few thousand points
they have to be more active in channels text/voice
I’m sorry to keep piling on questions I’m just trying to understand, but I’m active almost everyday in a text channel and the amount of xp I have hasn’t changed in a very long time
Are we allowed to share pictures
Here is two comparisons almost 30 days apart but nothing has changed
can you check if your roles are no xp roles in the dashboard > leveling system, because you might have one of the roles and you can't get any xp
Hi I have a problem,
I activated the "delete with a higher reward" but it does not work
hey, maybe there’s a delay you should wait a moment
okay, how long is the delay ?
wait, it's been like 1 week i have this i remembered !
you should be more active, to remove the previous role
or remove & re-select the fonction from the https://probot.io/dashboard
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
is it going to affect the level for the members ?
and what d u mean by more active ?
just by chatting in the text channels,
note: ** not the non-xp channel! **
ok ok but i already have the role
that was brocken
Hi there, its under mainstance right now
Hey, how may i help you?
I want to know everything about probot
There is a lot of things that you can do which our bot. You can visit our website and read about each module or just add the bot to your server and try it by your self
If you will have a question or need help with a particular features, I'll be happy to help you 
Ok Thanks 👍👍
You're welcome 
its still not up for me... idk what's going on it won't work on mobile or website for me :(
what dose this mean?
Hey, try to clear your browser cookies
Hi hi, edit any channel name in your server and try again. If it wont help let me know
didn't work
cleared my cookies, its still not up for me :/
nvm it works
im gonna clear em again and close out the whole chrome, see if maybe itll work then
What about on another browser? Usually clearing cookies helps
oki
Glad to hear that, have a nice one! 
<@&675070424748654593>
I think y’all have a phisher in here be careful if you’d like then name an admin please dm me
still didn't work, is there maybe a way i can unlink my discord so i can try logging into it on probot again?
i was trying to see if it did an auto sign in with discord so i deleted my discord saved login but it still changes to dashboard on it
Your login information is stored in your browser's cache, so clearing it should log you out
ok im gonna see if maybe its not deleting my login info
got it finally! google didnt highlight deleting my login stuff lolz
ty for helping me!
My pleasure 
can anyone explain to me the daily streak?
You get more credits from daily if you claim it on consecutive days
it doesnt seem to be doubled ?
Hello, because it doesn't double, it just gives you some extra credits
Thanks

Hi, I have a question about message / audit logging in probot
it's really great for what my server needs but it doesn't display when an image is deleted
is there some functionality for deleted images?
I just cleared my cookies and logged in again but I keep getting the this server requires setup message
how to change prefix
I think its integrated into /commands
You cannot
why??????
thats like the slash commands
itll trigger other bots
so then you will have to manually select probot......why????
I keep getting this problem, anyone know what I should do?
check your server
What should I look for?
inv me
Discord rules 
the bot is already added tho
????
Yeah that’s what I don’t get
doenst make sense.....other bots have custom prefix
remove it again
Again, discord doesn't allow us to store image logs.
nooo like youre trying to add a bot thats already in your server
Remove the pro bot and then add it again?
Bots that are really popular dont.
yeah
ridiculous
should sign a petition smh
@analog snow edit any channel name or description
I see I see, fair enough thanks
It really isn't a decision. Discord forces bots to not use prefixes
cus of the new bot integration thing right
I’m tried that
One sec let me remove the pro bot and then add it again
Mostly for privacy reasons, imagine you accidentally sent a wrong image
true
How do I remove the pro bot?
kick
click the bot on your member thing on the right and hover ur mouse and youll have an option of kicking it
not ban because you might not be able to add it back...i think
@nocturne flax please refrain from helping Parth i'm literally right here
@analog snow invite me to your server and give me admin

I dmed u
Fixed
how to reset server rank for everyone? in slash command target is just for specific member, there is no option for all members
<@&675070424748654593>
Hey, actually there is option for all members, just put @everyone in the target field
You're welcome
How can I be suppord
Hello, currently we're not looking for more support members
I’m not a mod in the server but could u explain how to fix it if I was?
Hello, I can't login to the platform, can anyone help me?
All my servers that use probot are not working properly🥺
hi, send me your server id please
should be a known issue, cause we moved our database recently, keep in mind to send me the server id please, i’ll keep you posted, need anything else let me know
Hi everyone, i have seen some changes in the bot. From that i can edit the embeds i needed to so i publish a new embed, but if i want to edit it, i can't because it is not in the messages list i have sent to the server. Does anyone knows if it's a problem or there is a different way to edit embeds? Another problem with messages is before i only saw the messages send about a single embed, now i see all the list of the messages of every embeds i have sent.
Hey, you can edit the embed message by clicking on
I uh, hello, iam here to quickly ask since i cannot work with bots..
How do i ban a word that cannot be said, if it is posibble with probot?
Sure you can do it using probot, by accessing the dashboard from https://probot.io/dashboard, then select your server and go for the auto-mod moudle,
Finally select the bad words option and setup it
@nocturne flax
Tysm!
Your welcome
Thank you very much!
Sure any time
After did it, i have the same problem, i have no more the message to choose from the list. I published it today but it looks like i have never sent it.
mind share an invite link via dm’s please
++
We noticed that you are a premium user, for faster response go to #premium-support
known issue should be solved soon as possible, apologies
All the embeds are gone too
reported
@timber helm
hi hi, how may i help you?
How can I remove plaque is not from someone's account
plaque?
Black list *
how did he managed to get black listed, sir please 🙏🏼 if you have some language problems ahead to #support-ar
A problem with the device keyboard
no worries, tell the guy who is blacklisted to contact me here
But can it be removed?
hey
let him talk to me sir
do not interfere with others issues
Heyo! How can I help? :0
how i can make probot show the persons invites and the user who invite them to the server
like here
I am just asking
here but it's not working anymore i guess
you must subscribe to tire 1/2
you understand english right?
oh right
Ok thank you brother @timber helm
sadge
Help, Probot keeps saying that it can't respond
known issue should be solved soon as possible, dev’s working on it
t invites
Mk
@timber helm is there a way for you to make a bot dev fix my bot? Like I had an issue that got ignored at some point and I still need help
sure! give me your server id please
Server ID?
yessir
Also for issues on the dashboard?
👍🏼
I'm a bit unsure because you can do a lot with the id...
Also when I send it here it's public
send it via dm’s
Alr done
🙏🏼 reported, be patient
Any updates of roles?
Okay, is there a time span that's near the time it takes to be fixed?
elaborate please?
Thank you very much!
Is it more like hours or days?
no eta
my pleasure
Alr
oh well the roles aren't showing in my profile, i have said this like 3 times maybe
bot is not working 
which roles exactly?
?
yes, dev’s working on it!
The ones you can choose yourself i guess
the bot looks buggy at the moment, please be patient until the problem got resolved
okey! Let me know when
sure
what is it?
i have bug with embeds
i tryied to link this with my embed, but it's not linking
i tryied to link this with my embed, but it's not linking
hello? is sombody there?
please wait a sec
ok
ok
Can someone please answer my question from yesterday? Am I able to change the level up announcement to not announce every time someone gains one level but instead maybe 5 levels?
We noticed that you are a premium user, for faster response go to #premium-support
Well unfortunately, we don't have this feature yet 😅.
Tragic
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593> can you tell me how to remove mention warning
Mention spam I mean
Hi 👋🏻
dashboard
Automod
Disable mass mention rule
Hey, ask your question right way please
ok, so i was trying to link self asignable roles to my embed but it doesn't work!
it just doesn't work
Can you elaborate? What exactly is not working?
i just want to link probot embed, so it will has theese buttons but when i do it the buttons are not there
Try to add one more button
or remove one of already existing buttons, save changes and add it again
Hello i lost 1m how i get it
How do i command pro bot to make announcement if you level up
In the leveling system module in the dashboard.
that doesn't work i tryied i t multiple times
May i get invite to your server via DMs?
yes
@cyan flare can you help me ?
Hello i lost 1m how i get it
Hey, do not repeat your messages please
We are not responsible for what you do with your credits, sorry
مفيش اي حاجه يا خول@sage flint
English only here sir
For arabic head to #support-ar
Hello, try to use an alias instead of slash command
@sage flint I need help Plz if you can ?
Hey, sure, how may i help you?
idk i got 1m credits and today i dont have
i have now just 100k
plz how i can get it again
Can you show me your transfer history
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
1 min
oh
omg broo
but whyy alr i m happy and nooo
@sage flint WtF How ???
Well you send it or someone from your account. We're not responsible for what you do with your credits or account, sorry
We noticed that you are a premium user, for faster response go to #premium-support
bro please is not me
please bro help me
i swear not me
As I said, we can't do anything about it. I'm sorry
you can give me just 200k
and sorry
for just buying my new nitro
noooooooooooo
I suggest you change your account password and enable two-step login
and my credits
i lost it ?
yup
How do I make roles with probot?
not possible unfortunately
what
Will there be an announcement when this is fixed?
most probably
Ive seen people do it in their servers
it's called reaction roles, not creating roles
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Oh well how do I make reaction roles? sorry for the misunderstanding
@stark marten ^
Ty!
you're welcome 

Sorry to bother you again but it says “select embed” what exactly does that mean?
We noticed that you are a premium user, for faster response go to #premium-support
@sage flint ?
Hello, you have to create an embed first
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
When you done, send it to the channel and then you will be able to choose it on the self-roles "select embed" field
Tyy 🫶🫶
You're welcome 
Hey, probably bot doesn't have the necessary permissions
Ban members, Kick member, Menage roles, Timeout member, etc
or just Administrator permissions
Whats bot response when you try to use commands that require those permissions?
May i get invite to your server via DMs?

hi, im trying to make reaction roles, but the message that was sent wont show up in the self-assignable roles thing? (the message sent 7:39 pm was for something different and the 10am one doesn't even exist) it's in the right channel btw
oh wait
i just went up
it's an known problem im guessing
Hi, yes, should be fixed soon
bot looks buggy, so maybe there’s a delay, just wait a moment
👍

Can someone help me setup pro bot in my server
Like the leaving-joining system
The auto roles and select roles,
XP system
If you are willing to help DM me
Its a mobile game server
If you're done you are welcome to leave and if you decide to stay ill make you custom tag and mention
!rr
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Nvm got someone to hel0
sry wrong message
Leveling System Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.
Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
If you need any help let me know
I dont think there's any problem from our side can you try in another browser please?
ok hold on
Its sooo confusing for my small IQ😅🥲
strange instantly loaded on incognito
XD
Its just a few steps
not that hard
I only have a few IQ

im dumb
<@&675070424748654593> i got blacklisted is there a way to remove it?
Roles are not assigning to Embedded message after save?
I have assigned Emojis and a Role to the emoji, I have the embed and message selected correctly. When I click save, nothing happens within my Discord.
Or am I just being a dweeb and forgetting something very simple.
<@&675070424748654593>
Hi, its know issue and will be fixed asap
Gotcha, wanted to verify if it was on my end. Thank you
You're welcome
Hello, no, you're not blacklisted
yoo
where can i sell credits pls?
and how much is 1.000.000$ probot credits
<@&675070424748654593>
Selling or buying credits for real money is forbidden
why?
hello I wanted to know why the /play command does not work anymore
music has been removed due to policies
people in my server dont get the role when they level up
is the probot role above the rewards?
can you show me a screenshot of both the dashboard and an example of someone who didn't get the reward role?
now show me a rank png from someone that did not get the rewards
as you can see from the dashboard itself, you need to have level 2 text AND level 1 voice not 0.
yes
okay thank u
you're welcome
i need help with Reaction Roles Setup
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
hi
i have a problem about auto mod
i wanna members that has manager role , can send the ling in exchenge channel
but they cant
@cyan flare
is it possible to make a command like /summoned + the nickname of the person and the nickname that was sited and a specific role.
whitelisting fonction under maintenance, you can’t at the moment
nope you can’t set custom commands
ok you know she discord bot could do that
we do not offer bot’s names here, apologies
in private it is possible
it doesn't matter

it means that you are working on ?
One question if I'm in the talk for 1 minute, how many xp do I get?
hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot
dev’s working on it
For text, every 2-5 minutes(?) while sending messages will give you an amount of xp from 10 to 40 each time. Which mean after sending a message and gain xp, you will have a cooldown of about 2 minutes, regardless of how many message you sent, it will only count xp after that cooldown and continue
- For voice, about every 2-5 minutes with the xp amount of 10. This is a fixed amount but may be changed while working since I just calculated this pretty long ago. You can just sitting in a voice channel, regardless your voice states, xp will still count after cooldown. But to get reward roles bound to the voice levels, you will need to gain some text xp to trigger bot to update level roles
thank u
my pleasure
How do I change the prefix? I set it to slash and there are tons of other bots on slash i'd rather have . or !
Hey, its not possible. Probot no longer support normal prefixes. You can only set up aliases for each command
it does ask for prefix when signing up
screenshot please
I’m trying to set up a server with auto roles (last images censored due to the message’s contents) and for some reason I can’t find any roles or select the messages, auto bot is the only role to have administor and have every command ticked yes, what am I doing wrong?
hi, make sure Probot have all permission required, his role above all the other roles and that roles didn’t have any administrative permission
Hey can someone help me on automod because I'm on mobile
how may I help you?
How do I get on automod because I'm on mobile
Auto-Mod Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Automod module and select the automation you want, then select the action you want ( Delete Message - Mute Member - Warn Member)
3 - Finally, click on ⚙️ to add enabled / disabled roles, etc.
Keep in mind: To block specific words, select the Bad Words automation and click on ⚙️ then enter the desired words. Don't forget to check out the Only Images Channels and Only YT Channels sections at the bottom of the page.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
I’ll disable administrator permissions for him and try again, it’s the only bot that has all roles selected along with being the only one to have administers active aswel
is the bot’s role above all the other one’s?
Yes, it is.
The reaction may break if you have select menus or buttons in the background but aren't using them; to resolve this issue, you need to delete any select menu and button options that you may have added on the same message but aren't using.
keep in mind that you are not allowed to link multiple messages with self-assignable roles to the same embedded message because doing so may cause problems.
It’s not letting me add reactions at all
drag the bot’s role down, save changes, drag it above again then try again
It still isn’t working
try creating new role > drag the probot role down > save > drag the probot above all the other roles > save > make sure probot have all permission required > should work properly with you
What does this -7 min and -2 months and 2 week
Will the bot give role when person reach the specific role?
Heyo! that’s the exact time to be active in voice & text to reach the specific reward
the music module was removed due to youtube's policy
DUCK
Okk i understand active is voice but i can't understand the term active in text to reach specific reward.
- For text, every 2-5 minutes(?) while sending messages will give you an amount of xp from 10 to 40 each time. Which mean after sending a message and gain xp, you will have a cooldown of about 2 minutes, regardless of how many message you sent, it will only count xp after that cooldown and continue
- For voice, about every 2-5 minutes with the xp amount of 10. This is a fixed amount but may be changed while working since I just calculated this pretty long ago. You can just sitting in a voice channel, regardless your voice states, xp will still count after cooldown. But to get reward roles bound to the voice levels, you will need to gain some text xp to trigger bot to update level roles
Ok get it.....So it says -2 months
So is it a cooldown or what?
nope just the time counting while chatting
Like if i chat for 28 mins... I'll reach lev 2?
yea
Alright....It helped tho ...Thank you :))
yw yw have a lovely day 
You too
<@&675070424748654593>, So i am in the Embedded Messages window of probot and my sent messages are not showing up in the list when trying to edit sent messages. Is this a known bug?
Yes it is. The developers are working on a fix
Thank you Adina
@cyan flarestill the invites issue didn't get solved ?
I don't think so
<@&675070424748654593> Hey all! Just looking for some help with my /clear command. It doesnt seem to be doing anything at all. No matter what integer I type, it never actually clears any messages from a channel.
are you trying to delete or use the command on messages that are older than 2 weeks?
I am yes. Any bypass to that?
sadly it's a limitation set by discord.
Does discord itself have any integrations to clear an entire channel then? Other than just remake the channel?
not that i know of
<@&675070424748654593> Inside of Self-Assignable Roles, when I select Add Message, and then select an embed, and select an embed which I created named Roles, there is no message to select in the "Choose a message dropdown". Where am I going wrong?
What's the ETA of this feature to be back?
Hello, please check the DM
Can I allow a certain member to view the probot analytics? Ik people with administrator access can but I don't want them to have administrator.
Also, my charts are down.
++
no
known issue
ok
Anyway to see the timeout moderator in the log?
We noticed that you are a premium user, for faster response go to #premium-support
It only shows “xyz has been timeout” but not who did it
Bump
Till now there's no way to show that
Have you send the message?
if yes, try to send it again and refresh the page
Yes: and for some reason the message still wont show in that drop down regardless of webpage refreshes, or even a discord restart
Sorry, I checked that with the developers and it's seems that there's a problem with it at the current time
No worries, thank you for the update!
Your welcome
Hey got a support question on pro bot um is their a way to enable a ban message when a discord member is banned say example i ban someone from my discord guild and i want the pro bot automaticky send out a dm message with a ban appeal link ?
I have tested this out and my friend did not get no dm from pro bot
There's no such a thing like that on probot
Make sure that probot role is higher than the auto-role + Make sure that the auto-role doesn't contain any moderation perms
Pro bots a waste of time now it only does what my 3 moderators can do was better when u could play music daft bot should call it last time I use it never again downgrading stuff wow
hello I have this problem where the Probot site doesn't show my server's charts
how to fix it
hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot
hi hi, graph’s under maintenance
alr thanks
my pleasure
Hello I paid for premium bot on the 22nd but when trying to use premium features it's asking me to sign up again thanks
We noticed that you are a premium user, for faster response go to #premium-support
hi, did you invite your new bot from https://probot.io/premium/manage ?
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
No but just have thank you for replying
you're welcome
make sure probot have all permission required and his role above all the other roles
He do
NOTE : 
- If the Discord rule-screen panel is enabled, newly-joined users will be required to accept the rules before receiving the auto role.
- The bot will not assign users roles with administrative privileges.
I buying premium and I don't have access to things
We noticed that you are a premium user, for faster response go to #premium-support
invite your new bot from https://probot.io/premium/manage
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Is there any xp importing feature from probot to another leveling bot?
no that is not a thing
Why?
The probot's leveling system is ok but it can be better like if it has more than 100 lvl or the feature that you can use some roles or channels that will multiple your xp gaining
you can give us your feedback in #573053418017521664. But otherwise we don't have any importing currently
I'm trying to delete some messages from channel but it says:
However in other channels this command works. What can be the matter
the bot can't delete messages older than 2 weeks
oh ... I see. Isn't there any way to solve that, ex. with other command or s.thing like that ?
nope. It's a discord limitation
okay thank you
you're welcome
Thanks
you're welcome
What do I have to do to set it up
did you invite the bot to your server?
Yea
then try clearing cookies or using a different browser
you're welcome
hello! my dashboard hangs like this since 10 minutes ago
can t seem to be able to fix it
Hi, try to clear cookies in your browser
that worked, thank you very much!
My pleasure, have a nice day! 
So I'm having issues saving and editing embeds. I've logged out and back in, cleared my cookies, refreshed and it's not saving at all. When I try to edit any of the embeds I get this huge list.
@sage flint
Hi
Is There Something wrong with the auto role beacuse i tried in every way posibel bot its not working
Hi hi, can you elaborate a little? What exactly not working, assigning roles to users or you can't set it up?
The Roles Are Not Given To A Member When They Are Joined
but the auto role set up is ok but from a week ago its not working properly
Hello, the embeds are under maintenance right now so they may not work properly. They should be fixed soon, but if you have this problem later please let me know
Is the Probot role above these roles and has manager roles or administrator permissions?
no
Okay! Thank you!
is just a member role
Bot needs manage roles permissions to auto roles work properly
Without these permissions bot is not able to assign roles to users
ye the bot has all of the roles but idk why the auto role is not working
Do you have rule screening enabled in your server settings? Because if so, users have to go through it before bot gives them a role
its not enabeld
May i get invite to your server via DMs?
sure
Glad to help, have a nice one! 
@sage flint thx for the support 
My pleasure 
Hey there, mind inviting me to your server in DMs?
As you can see in the pictures that a person leveled up from 1 to 2 which means he was supposed to get role but he didn't. Can anyone explain?
Hi there, you have the required voice level set to 1. Does this person reached the voice level as well as the text?
Nope maybe.....Should i change voice level to 0 ?
Becoz i mostly want chat exp levels
Yes, because if you have both required levels set, users must reach both levels to get the reward role
Okayy....Btw
Once i change voice level requirements to 0 so does bot will give role to those who are already at level 2 or above?
Yes but they need to gain some xp to trigger bot to assign roles after change
Hello, unfortunately it is no longer possible. We have removed music feature
why?
YouTube policy, you can learn more about it on #announcements
Can do
Thank you!
You're welcome, have a nice day! 
Is it possible to do a cooldown for commands?
We noticed that you are a premium user, for faster response go to #premium-support
Sadly not.
I have a bit of a bizarre issue, im trying to edit a sent embed message and probot denies it with this error "DiscordRESTError [50035]: Invalid Form Body
embeds.0.description: This field is required" and wont let me edit it, but will let me send a new message with the same text.
this is a known issue. The developers are working on fix.
any potential eta?
how do I restrict certain roles from using certain commands?
I cant find a way to do it
Hello, you can do it on the dashboard, simply find command that you want to restrict then click "Edit" button next to this command and add roles to Enabled or Disabled sections.
Note
Enabled rolesmeans roles that can use this command, and any other role cannot use itDisabled Rolesmeans roles that cannot use this command, and any other role can use it
Hi guys, I have added the bot to my server, Along with an option of React for Roles- Upon posting this, some people was just clicking the button to react, but it was removing the role from them. Its currently set to "toggle" - Does it need to be "Give" or "Take"
Hey
Toggle mode adds or removes role from a user depends of whether user has this role already or not
if you only want to give roles but not take them away set it to Give
@sage flint thanks for the prompt response. Im learning to migrate onto this a fair bit more as mee6 wants mulla for every other option 😅
Glad to help, have a nice day! 
i have checked every permmission, somehow ppl are still able to @ everyone, can i use probot to block it?
Hello there, yes you can via automod but much easier is just disabling mention permissions for all roles (included @everyone)
Hey, unfortunately you can't. We have removed music feature
so they can type @ancient elkeryone but it doesnt light up yellow, does that mean the mention didnt go through as a mention, just as a typed message?
Yes, if the mention is not highlighted means that it does not work, did not send any notification etc
its just like normal message
thnku black, youve always been a help <3
My pleasure, have a wonderful day 
dashboard keeps loading at infinite for me, since 1 week. Cleared my cache, used another browser... Still same. Can i ask why? <@&675070424748654593>
Hey what other browser have you tried?
Also make sure you clear all the cache and cookies, sometimes Google Chrome skips some things when you clear the cache
I tried on Mozila
I got to login screen, then poof.
I mean, i didn't login... It keeps load
Can you tell me how to clear it propery? I tried the ctrl + f5 with form my knowledge forces clear cache
ty
Sure, go to your settings
from the list on the left choose Privacy and security
clear browser data
advanced
time range: all time and check all the boxes from the list
clear data
You're welcome 
Yeah @sage flint but.. I want only for your site..
not whole.
okay.. Seems mozila works now @sage flint
Well, i'm fine with that for the moment. Chrome always had his bad times
Thank you!
glad to hear that 
My pleasure! 
Hello
Is there any way to permanently ban someone with ProBot
When I ban without a time it defaults to one day
and I can't change the default to permanent in the dashboard
you can specify ban duration as you use the command
there is no permanent ban but you can make it something like 10 years
that's kinda stupid
Can anyone explain to me how to set up the colors? Like I go to set it up on the dashboard but it's just the commands. How do I add the colors to the color list?
<@&675070424748654593> (sorry if i wasn't supposed to ping)
server settings -> roles -> create roles and give them colors -> name them with numbers starting from 1
hello, when I go to the overview on the site, the chart stats are not displayed when there should be, is that normal?
yes that is an issue we know of
should be fixed soon
Okay, thanks !
you're welcome
ETA?
no eta currently
Hello, there is an issue with the auto moderator were it doesn't automatically unmute the member after the time being passed.
I mean that shouldn't be possible
Since Discord manages timeouts
Not Probot
Many members receive the mute but they don't get unmuted after the hours passed , before this wasn't an issue so i assume its bug/issue.
<@&675070424748654593>
can you try by muting for one minute and see if it gets removed?
reaction roles?
Is there a difference?
I just want people to get a role when they join the server
it's called auto role in dashboard
you can set it up in https://probot.io/dashboard
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Got it 👍
Wait actually how do I make it so people can choose what role they want
I’m on another server with this and it looks like they have it done really well
that is called reaction role
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
hello 
We noticed that you are a premium user, for faster response go to #premium-support
if it still says select message and the embed message you made did not appear you'll have to wait for a bit
cause the embed module has issues right now
K
What is the command to play music in vc?
Not a thing anymore. Removed.
you're welcome 
Trying to get Probot to work here and it is saying that the application is not responding?
can you kick and re-invite the bot?
I have done so at this time and it is still saying that the application is not responding.
can you give me your server id?
alright. I've reported your issue.
Hi, ss there a command/feature to somehow list/view all members of a specified role?
Hey, unfortunately not
Ok ty.
Why i cant send credit for another account ?
Hi i have a problem snice that new twitch came out and i tried to do it and when i finished the message and things it wont let me save.
yes saving is currently empty as the module is under maintenance.
my account is new after howmach i can send ma credit ?@cyan flare
a month
no eta at the moment.
Really ?@cyan flare
yes
okay
Why 1 month if i you can help me i need send aa credit for my old account
i can't help, sorry.
🙂💔 ohhhh ok
Yes it got unmuted. But not for auto moderator this mute was manually.
<@&675070424748654593> The Red Text: The application does not respond. Why does it say that can someone help me with this?
can you kick and re-invite the bot?
Yes, I tried but I can do it again
Okay thanks it works again
you're welcome 
<@&675070424748654593> Hi there, I was wondering if there's a way to update the reaction roles? I found the web version isn't working as it doesn't detect messages anymore. Should I be trying commands instead?
adding a random reaction in the dashboard will refresh them
thanks! will give that try
Okay, I apparently can't figure out what command to use for auto role, could someone please tell me the command?
it's not a command
you'll find in the dashboard at https://probot.io/dashboard
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
See, I tried doing that, but I can't figure it out lol. Let me dig in a little deeper and see what I find
Auto Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Roles module and begin adding roles.
3 - Finally, add a role that does not have administrative privileges.
Keep in mind: In order for the bot to assign that role to a newly joined member, it must be higher up in the role hierarchy in the role settings. Also, if you have the discord-welcome-screen enabled, users must accept it before they can receive the role.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
@tough rune ^
Dashboard
known issue
How can I help you
Hello, How do I report users in this server for breaking Discord ToS?
Thank you for replying! is there any way to fix this?
Maybe kick it out and re-invite it?
just wait for it to be fixed by itself
it's related to our database being on low connection
Many thanks!Cảm ơn
Hello, I send the server id in DM, can you help me out?
alrighty, reported !
clear your cache and try again please, there shouldn't be any issues
nothing changed
and i dont think the problem is bc of my internet bc i tried other web sites aand its working
but probot website is not
most likely cache issue as i said, not internet, trying on a different browser can do the trick too, there is nothing wrong on the website on my end
alright thank you
hello may I ask, how do you gain “rep”
In profile there’s something called rep so I wanna know how can I gain
hey, someone has to use the /rep command on you however that command is currently disabled therefore you can not gain rep
And when will it be available again*
no information about it yet, sorry
Oh okay, thank you for the help
yw
How do I make the credit stuff?
Like instead of typing /credit I make it C only
<@&675070424748654593>
You can earn credits by
https://probot.io/daily
or
https://top.gg/bot/282859044593598464/vote
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Well thanks but I meant typing C and seeing my credit instead of typing /credit and typing d to get daily instead of /daily etc
Hi hi
dashboard
Choose your server from left side bar
Head to Utility module
Find /credits command and click "Edit" button next to it
Add "c" as an alias
same for the daily command
Alright tysm
you're welcome 
I need to make a prompt like this where ppl reads the prompt and hit the button to be able to type. Anyone know how I can do that?
We noticed that you are a premium user, for faster response go to #premium-support
Hey, this is a Discord itself thing, not related to the bot actually
In discord rules screening?
Yeah, you need to have rule screening enabled and then on the locked channels this little pop-up will appears like on your picture
wht is going on with the dashbord
its been an hour of trying
thats not fortnight server bro
Try a different browser or try clearing your cookies
Oh i am sorry
Refrain from sending unrelated screenshots please.
i tried another browser i will try clearing
Bye
What if I’ve tried both of those and it still won’t let me access the dashboard?
Oh
Sadly..
Kyllä
how can I help you?
Why can't I play songs in ProBot?
We don't support music feature anymore, due to youtube new policies
#announcements message
hello how can i fix
don't use more than one account for the daily
The welcome post function has not been working in our server
Can I see your welcomer settings?
Is your image more than 3Mbs?
It was
We noticed that you are a premium user, for faster response go to #premium-support
dashbord isnt loaading.
Hi, I have a problem with the Probot, it consists that when I try to put the logs it gives me the 401 error. How is it resolved?
Thanks in advance
hello there
Ok so can somebody help me set up the bot in my server? I’m having a bit of issues with finding out where to start
Ok do any mods ever look at these…?
i have a problem with probot , music feature isn't showing up in the website
I guess not
Clear browser cookies and try again.
Hey there, mind elaborating the issue? also sharing screenshots if possible?
Yes sure, how can I help!
We have removed music features due to youtube policies.
I would like to know how to set it up for welcoming and reaction roles
!welcome
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
!rr
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
@scarlet root ^
Ty
You're welcome!
Very helpful thank you so much!
Hello! I'd like to do 2 things.
- I'd like to include a channel link in my welcome message.
- I'd like to set a role as a trigger for the auto responder
I'm not sure how to do either of these
hi,
for 1 check the pinned message
2 is not possible
Okay thank you very much!
you're welcome
!auto-role
Auto Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Auto Roles module and begin adding roles.
3 - Finally, add a role that does not have administrative privileges.
Keep in mind: In order for the bot to assign that role to a newly joined member, it must be higher up in the role hierarchy in the role settings. Also, if you have the discord-welcome-screen enabled, users must accept it before they can receive the role.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
@scarlet root ^
I can't seem to figure out why my auto responder won't send messages as replies even after checking this option. I've allowed the bot to full control of my channel
Hello, the Control panel log doesn't work is it normal ?
Is it possible to add a button that leads to an URL ?
Is there any known problem with adding a lot of entry in Auto Responder ? It doesn’t save anymore up to 150 answer. Or it seems to be very slow.
make sure, you saved changes
use another browser if possible
nope, you can't
how to enable web links in chat in probot, it deletes them
should be a known issue, i'll report that to dev's
it doesn't change anything
https://probot.io/dashboard ~> select your server ~> automod ~> links
just add the domain
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
screenchot please
Many thanks !
thx bro
yw yw, have a lovely day
Actually it works except that new updates are not displayed
my pleasure ! ^^
sorry bout that; got it fixed! Thank you!!!
why is the bot not responding to /play?
music removed #announcements
why?
due to youtube tos
Does the disabled roles for the auto responder not work atm?
I'm assigned to one of the roles I've selected but the bot still triggers a reply
My bot is not counting one of my friend’s xp, is there a fix?
maybe there's a delay wait a moment then try again, drag the probot role above all the other one, and make sure ProBot have all permission required
try kick & re-invite the bot
nope, all data saved
trying to update my settings on pro bot putting twitch accounts onto the announcements etc but it wont allow me to save can someone help ?
It's a general issue, you need to wait for the patch.
Got it. I'll give it sometime and try later again! Thank you
is this the case with updating anything at all or just twitch notifications ?
Alright, thank you
yw yw ^^
Only twitch