support-en

[sage flint]

For what purposes?

[frigid bridge]

grinding credits

[sage flint]

So I can't do anything about your blacklist. It's not allowed to using more then 1 account for any credits related things, sorry

[frigid bridge]

fr

[sage flint]

Yes

[normal rivet]

Np , good night 😸

[sudden oyster]

is auto responder down?

[left galleon]

No, what's your problem?

[sudden oyster]

it just disappear

[left galleon]

Make sure that you add replies to the auto responder from the dashboard

[sudden oyster]

i alr did

but it disappear

[left galleon]

Make sure the bot has permissions

[sudden oyster]

it does

but idk what happened to the responses

[left galleon]

send your server in Dms

[sudden oyster]

ok

[viral sundial]

++

[umbral dragon]

were the music commands removed

or

[viral sundial]

check pinned messages

[umbral dragon]

k

[willow valley]

Sorry

[unique oxide]

Having troubles using basic mod commands like /clear and what not and its not logging stuff being done in a log chat

[viral sundial]

it's alright

[viral sundial]

what does the bot reply with when you use the commands?

[viral sundial]

may i have an invite to your server in DMs?

[unique oxide]

yeah

[viral sundial]

send it please

[nocturne flax]

how to enable music option in probot

cause in dashboard also there was no options

[viral sundial]

check pinned messages

[silver nimbus]

I cant use the save changes for the twitch notificatoins, help

[viral sundial]

known issue

[silver nimbus]

alright so nothing I can do but wait for fix, Thank you very much

[viral sundial]

yeah will be fixed as soon as we can
you're welcome

[outer dirge]

The website (dashboard) isn't loading.

It's just loading and loading nonstop

javascript is allowed

it was working yesterday

[viral sundial]

try using another browser

[outer dirge]

Wait, I guess there's something related to cloudflare

Ye, some stuff blocked

completely no difference

[viral sundial]

[outer dirge]

Are there any other ways?

<@&675070424748654593>

[viral sundial]

just give it a try, if it doesn't work just tell me

[outer dirge]

I can't just do that so easily, I'm using browser discord and I have to re-login which I can't

I messed up my acc quite a lot and I have to do a lot of stuff to log in

Just making sure if there's an easier way to try first

[outer dirge]

But I don't think it would work.

[viral sundial]

well, currently the dashboard is working very normally for everyone else which means it's mostly something from your side
so first of all i'll need to ask you to try using another browser
do note that fixes any issues 80% of the times..

[outer dirge]

found something

and this

[viral sundial]

[outer dirge]

I read this message

[viral sundial]

try clearing the cache data

[outer dirge]

Wow, it really helped, thanks.

[viral sundial]

you're welcome!

[storm quartz]

How do I get the emote id and create embed messages like the one they showed?

Oh nevermind on the emote id part.
Still wondering how to do embed messages that he showed an example of.

[viral sundial]

https://probot.io/dashboard

[storm quartz]

I would create the embed messages on the Dashboard like some of the other bots?

[viral sundial]

yes

[storm quartz]

Thank you. 💜

[viral sundial]

yw

[storm quartz]

And would reaction roles be the same as picking colour numbers?
say if I had gender, age, hobbies or music roles my members could pick from?

[paper shell]

/rank not work please help 😦

[viral sundial]

you can use the self-assignable roles feature
you'll find it on the dashboard as well

[left galleon]

What does the bot reply to you?

[fierce dirge]

It is every single one

[storm quartz]

When I go to set up self assignable roles on the Dashboard for ProBot, it keeps giving an error to send a message. I'm not sure how to send it to a channel.

Wait, nevermind I think I figured it out. 🤦🏽‍♀️

[left galleon]

You must send the embed message to a room in your server and select the message

[humble obsidian]

Will there be a ticket system for the bot any time soon?

[split needle]

no as there's already bots doing the job good enough

[nocturne flax]

does play command works

[grand marsh]

no

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

thanks

[grand marsh]

they removed the music commands due to Youtubes TOS

[frigid smelt]

Hey

Any admin here?

[timber helm]

how may I help you?

[tropic scaffold]

How do I get the discord channel 'rules' to update with this new message? I select self-assign roles but done see the title accept rules (current)

[timber helm]

hi hi, could you elaborate more please ?

[vernal thistle]

No continue

[timber helm]

send the server id please

[proven shell]

can i know how to add music to my discord server

[cyan flare]

not really possible through our bot anymore.

[olive thistle]

I have the same issue

with all the servers i have created

[hushed olive]

I want to add a twitch account but there is no response when I try to save it... on the dashboard

[cyan flare]

it's a known issue, the devs are working on it.

[hushed olive]

okay thanks :)

[cyan flare]

you're welcome

[nocturne flax]

yo

guys

Hi

@cyan flare

[charred hedge]

السلام عليكم ورحمه الله وبركاته

[nocturne flax]

#support-ar

[ebon orchid]

I just got in and I don't know if this has been an issue for others. But why don't the ''Self-Assigned-Roles'' work? the Embeds/messages did not update/check for new messages since March, even though I created an embed/message 10 minutes ago..

When the message shows up and I try to update the embed/message.. The role-emoji reaction from ProBot itself does not show up.
When trying to react with the emoji myself. Does not assign the role.

<@&675070424748654593>

It seems like it's a reoccuring issue with multiple people as I read above myself. Bummer..

[timber helm]

Heyo! How can I help? :0

[timber helm]

#support-ar

[gaunt dagger]

Hey there! I'm having the same issue as reported by someone earlier here. Even though the embed message has been sent, it won't show up when I try to choose it. Thankful for any advice 🙂

[timber helm]

known issue should be solved soon as possible

[cloud venture]

hi

i have a problem

i set the auto role for member and bot , but it doesnt works

[cyan flare]

is the probot role above the auto role?

[cloud venture]

yes

it is @cyan flare

[cyan flare]

can you show me a screenshot of the dashboard and the auto role you set?

and also if you have the rule-screen enabled it won't give the role till the user accepts it

[cloud venture]

@cyan flare

[cyan flare]

Can you invite me to your server in dm's?

[vernal thistle]

𝐎𝐤

[cloud venture]

he y bro

its ok now

tnx

[vernal thistle]

@timber helm 𝐬𝐚𝐧𝐝 kar di

[timber helm]

alright, lemme report it to dev's thanks

[storm quartz]

Okay, I have assignable roles on and my members are saying that it's deflecting what they select and saying "no changes in roles"
How might I be able to fix that?

[timber helm]

provide some screen shots please

[storm quartz]

I do not have select menu on. It's on reaction.

Screenshot sent by a member.

[timber helm]

its normal when he select & re- select the fonction quickly

[storm quartz]

Is it normal for the role to not show up on a member's profile?

Can I invite you to my server and see if it does the same for you, the error message?

Cause it's still deflecting mine even if I select them slowly.

[timber helm]

make sure if the probot role above all the other roles

[nocturne flax]

how do you link a channel in the welcome message? Is it via channel ID?

[west kelp]

<#channel_id>

[storm quartz]

It is. All my bots are above all the roles.

[nocturne flax]

ahh ty!

[storm quartz]

Is it maybe because the hobbies itself isn't an actual role?

Like me adding it as a role on my server settings.

[timber helm]

The reaction may break if you have select menus or buttons in the background but aren't using them; to resolve this issue, you need to delete any select menu and button options that you may have added on the same message but aren't using.

and you are not allowed to link multiple messages with self-assignable roles to the same embedded message because doing so may cause problems.

[west kelp]

yw

[storm quartz]

This is what my settings are for this embed and reaction roles.

[timber helm]

Sir, maybe there is a delay, we are waiting for a fix, thanks

[storm quartz]

I'm a woman. But okay, thank you.

[timber helm]

no worries Mis, have a lovely day

[timber helm]

elaborate please ?

[nocturne flax]

how can i get credits?

[timber helm]

https://probot.io/daily & https://top.gg/bot/probot/vote

[nocturne flax]

tysm

[timber helm]

yw ^^

[low horizon]

Hi

[left galleon]

Hello, how can I help you?

[low horizon]

Premium Bot Prices

[left galleon]

Premium Tier 1 :

• Adjust your music volume
• Inviter variable for the welcomer message
• The accessibility to check the action executioner in the logs
• Voice Online
• Link feature
• The possibility to unbanned the whole banned list on your server
• An advanced anti raid system which includes 12 features that being constantly updated
• A stand-alone bot that runs on a separate server, to ensure better performance and higher speeds

💰 Premium Tier 1 Prices :

• 5$ / Monthly
• 30$ / Yearly

🔷 ProBot Premium :

• All the typical premium tier 1 features
• The possibility of changing the name and avatar of the bot

💰 Premium Prices :

• 10$ / Monthly
• 60$ / Yearly

[barren crystal]

How can i play music using probot?

[left galleon]

music are off in ProBot

[barren crystal]

For what do you use it then?

Before it can play music right?

[left galleon]

removed due youtube terms of service

[fair wing]

Embeds aren't working again

It won't save or send

[thin jolt]

So I have the level system set up but for some reason when I reach the level I set it for it does not give that levels rank (I have all the level ranks set up and set up in pro bot dashboard so idk what I did wrong?)

If u need a screen shot please tell me

[analog prairie]

about 5 days ago the bot seemed to stop working on my server. the bot is still on the server, but not responding anymore and also not logging anything. and when trying to access the dashboard of the server, I currently get this message:

[left galleon]

Make sure it's done on the same server.

[left galleon]

Take Screen shot..

[left galleon]

Do you have Administrator?

[somber heron]

same problem overhere, owner , bot doesn't respond to any command

[low horizon]

Try doing it again.

[left galleon]

Leveling System Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.

Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.

[somber heron]

tried multiple times

[left galleon]

Support is there

[left galleon]

I'll make sure if it's a general problem or not.

[low horizon]

Sry

[left galleon]

Np

[somber heron]

it's not on all my servers , strange , in some i can't access the dashboard, and get the msg " this server requires setup"

[left galleon]

What's your problem?

[somber heron]

same problem as this

[vernal delta]

I've been having an issue with the logging function for quite some time now.
Sometimes it works perfectly fine without any issues for a while, but then it starts having
problems and nothing gets logged anymore.

Turning the function on and off doesn't seem to help,
and last time I had to wait it out since kicking the bot and inviting it again didn't work,
but that's not really a solution 🤔

Do you know anything more about this issue? 😄

[sour delta]

Hello

what happens to the page https://probot.io/
I made the payment of credits to my account and the page went offline shortly thereafter. My previous settings also disappeared from my dashboard

[sage flint]

Hi, can you bring a screenshot of your leveling system config?

[sage flint]

Hi there, can you try again in few minutes?

[sour delta]

ok

[sage flint]

Hello there, make sure that bot have all necessary permissions and in particular to menage webhooks and view audit log or just Administrator permissions

If all permissions are correct, you can try to edit color for each not working logs

[sage flint]

Hi, please try to edit any channel name then try again with dashboard. If it wont help, give me your server ID

[sage flint]

Hey, try this solution

[somber heron]

lemme check

[little shoal]

Hey guys! Im just wondering if you could help me with this problem. I can't log into Probot,.I just get this screen. It's been like this all day.
Any help would be greatly appreciated. Thanks. 😁

Same with on a desktop too

[sage flint]

Have you reached both levels? Because when you have set both levels as required (text and voice), you must reach both to get the reward role

[sage flint]

Hello, clear your browser cache

[thin jolt]

Oooooooo how do I remove voice then and keep it just level for ranks and also ty I'm dum lol

[sage flint]

Just set voice level requirement to 0

[thin jolt]

Ok ty

[sage flint]

You're welcome

[sour delta]

the bot does not want to release the roles

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[tribal sluice]

<@&675070424748654593>

[sage flint]

Hi there, how can i help you?

[tribal sluice]

.

No1 responded to him

[sage flint]

I responded already in the ticket

[tribal sluice]

Oh ok mb

[sour delta]

yes

thanks

[sage flint]

My pleasure

[sage flint]

No worries

[sour delta]

already solved

[little shoal]

Worked a treat. Thank you so much for your help.

[sage flint]

You're welcome

[fair wing]

It is

[limber basalt]

Im confused about the new Automod functions, right before everything worked well.
Automod -> Links:
I chose that the message gets blocked, and deactivated some certain channels.
Since then no one can send links, not in the channels i deactivated or the other ones.

Would be nice if someone tells me if im doing something wrong

[calm bay]

<@&675070424748654593> For the twitch notifications, for some reason it wont let me save changes. Ive put in the info it needs, my twitch name and the channel, and when the notification thing pops up saying "Careful - you have unsaved changes!" and i press save changes, nothing happens. Im not sure what im doing wrong, or if there is an other way I can activate auto twitch notifications for my server.

[cyan flare]

that's a known issue. And the developers are working on a fix, we apologize.

[calm bay]

alr thanks man, is there some way to get a notification when this problem will be fixed?

[cyan flare]

enable the change-log role in #573048403429425162

[pseudo birch]

<@&675070424748654593> when I attempt to add a self-assignable role to my Verification embed, I do not get the option to choose the appropriate message. It only shows me older messages, none of which work for this role.

[cyan flare]

this is a known issue as well as the module is under maintenance. Try kicking the bot and re-inviting it.

[calm bay]

alr thanks for the help appreciate it!

[cyan flare]

you're welcome

[pseudo birch]

Just did. Problem persists

[cyan flare]

would you mind sending me your server id?

and i'll try to get it fixed asap.

[pseudo birch]

Sure. DMed you. Thank you!

[left galleon]

..

[wispy tiger]

HOLA

[sage flint]

#support-es

[wispy tiger]

i now english i just like spanish

[sage flint]

Ok, so how may i help you?

[rain zenith]

I’ve seen people add the custom emoji from their server into embed messages but I don’t seem to understand how to do this.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[pseudo birch]

I don't want to rush, but I am trying to get the server set up by a deadline and was wondering if there was a time estimate.

[sage flint]

Hi, you need to provide emoji like this !animated_pro
To get this, simply put \ symbol before emoji (example \) and send it to the chat on your server, then copy whats appears and paste it into your embed message

[rain zenith]

Thank you!

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

You're wolecome, have a nice one!

[hoary token]

I am trying to make the leveling system specific. Level 5 role change level 10 role change so on. Is there a way I can do that? <@&675070424748654593>

[native geyser]

https://probot.io/dashboard -> select your server -> leveling system module

[hoary token]

Ok rephrase. How do I measure the times needed to manage the leveling. Some bots have a leveling calculator of sort. Does Probot have one?

[maiden willow]

hiya! the dashboard for a server i admin for seems to have deleted data or is not properly showing the activity charts! currently it is showing all the charts at 0 with the last date being 4/12 despite showing data the last time i checked on 4/17. nothing has been changed server-side in this time. i have tried viewing probot from my phone but the problem persists;;; any suggestions are appreciated! ; - ;)7

[obtuse seal]

Anyone know if I can add a lockout timer to the auto responder? Ie, it only can say something every 60 seconds?

[grand marsh]

Any issues with the dashboard or is it just the internet of mine?

Constant loading on PC

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[floral lotus]

is there a way i can make this remove roles instead of giving?

[lime moon]

Hello, is self-assignable roles not available now? Everything can be set except the role assignment part

can anyone help me

[quaint sentinel]

Mind elaborating the issue please?

[lime moon]

there's no role given option

[quaint sentinel]

Click ok the + Sign

Right next to the emoji you've selected

[lime moon]

oh, I see, I thought that was add emoji button

thx

[quaint sentinel]

you're welcome

[floral lotus]

is there a way i can make this remove roles instead of giving?

[quaint sentinel]

you'll have role modes right below the select menu, you can choose the take mode.

[floral lotus]

but i only want to remove roles on 1 option only and all the other option GIVE roles

[quaint sentinel]

not possible for now unfortunately

[finite abyss]

Hi there!
I am really confused by probot atm. Seems like there have been some changes recently. I also changed some roles on my server and now I don't know what to do:

First and foremost: probot is not seeing joins and leaves anymore. Dunno how that happened.

Second: Why have embeds become so janky? I can make an embed and then choose "message" and spend an hour figuring out why the reaction role can't find the message. That seems kinda stupid to me.

Oh,yes. and /colors doesn't work for some reason.

[finite abyss]

<@&675070424748654593>

here's a screenshot to show what I mean

[mighty sparrow]

Hi, could anyone help? I can't save changes on new twitch notification panel. I press the big button 'save changes' and nothing happens

[timber helm]

hi hi, try kick & re-invite the bot then make sure ProBot have all permission required also drag his role above all the other's roles, just by using this solution can fix you all this issue's you said.

[timber helm]

under maintenance at the moment you can't see it from the dashboard

[timber helm]

that's a known issue. And the developers are working on a fix, we apologize

[finite abyss]

kk! Thank you! 🙂

[timber helm]

my pleasure, have a lovely day !

[finite abyss]

thx! you too

[timber helm]

[eager valley]

How I can get the data base of probot credit

@timber helm

[timber helm]

sorry ? you meant your transaction ect ?

https://probot.io/transactions

[eager valley]

No I want to create bot when I click on credit he provide me with the credit that I have in probot

[timber helm]

nope u can't

it's illegale

[eager valley]

There is people do that

How it'd illigal

[timber helm]

ask them

[eager valley]

@timber helm

[timber helm]

what ?

elaborate please

[split needle]

that looks like a premium subscription

[eager valley]

Is not

Not verify bot

[split needle]

tier 2 premium comes with a customizable bot, which will not be a verified bot

you can try and find the /vip command to see

[unborn iron]

so theres no way to play youtube songs with /play anymore?

[spark plover]

Gone forever sorry!

[eager valley]

@spark plover how I can send credit without code of verification

[spark plover]

you cant

[eager valley]

I want to transfer credit to bot and he send it to other person @spark plover

[spark plover]

not possible

[soft tangle]

Hello, I own a server and my members have received this message CAPS is this normal

[cyan flare]

Please send it normally not as an attachment

[soft tangle]

OK

Caps ?

[hoary token]

How do I measure the times needed to manage the leveling. Some bots have a leveling calculator of sort. Does Probot have one?

[cyan flare]

When you add the number it will show you the approx. time it needs to achieve said level

[hoary token]

Thank you

[cyan flare]

you're welcome

[abstract prawn]

Any news on gifs and links in general working soon?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[cunning salmon]

I’m going on the online website (as well a fellow moderator of mine), and we noticed the graph analytics aren’t working for us. Is there something we’ve gotta do to fix that?

[bitter kelp]

Same

[sage flint]

Hi there @bitter kelp @cunning salmon
Known issue, should be fixed soon

[bitter kelp]

Ty

[vapid cosmos]

is selling nitro for credits blacklisted ?

[bitter kelp]

ETA?

[timber helm]

elaborate please

nope you cant

yw

[bitter kelp]

I’m going on the online website (as well a fellow moderator of mine), and we noticed the graph analytics aren’t working for us. Is there something we’ve gotta do to fix that?
Bump

Any ETA for this issue?

[timber helm]

known issue the graph fonction under maintenance

[bitter kelp]

Okay. When is the ETA for it to be fixed.

[timber helm]

there is no ETA at the moment

[bitter kelp]

Alright. Thank you for trying.

[timber helm]

My pleasure, have a lovely day

[fossil basin]

Is it possible to create an embed message and mention someone in it?

[timber helm]

yes, check the pinned message to see variables

[fossil basin]

<@user_id> ~ mentions a specific user using his id

this is what I'm looking for I believe, thank you

[timber helm]

glad to help, have a good one

[fossil basin]

thank you once again

[short rapids]

i need help

semone with another bot

send all credits to her self

[timber helm]

can't help you with that, sorry

[tardy thistle]

I am Glenn of captchas.io and I would like to invite you to integrate our fast and stable CAPTCHA solving API web service. We have our API documented at api.captchas.io/document/. We implemented our API as a clone of 2captcha.com which we believe would not be a hassle to integrate. Hoping for your kind consideration and reply...

[short rapids]

why

then fix probot

another people create bots

and its probot money

[timber helm]

send me the server via dms

[short rapids]

he deleted i swear

[timber helm]

Sir, can't do nothing about hacking scamming ect

[short rapids]

but

just fix it

the name of bot Toxic

@timber helm if u cant do anything fix it dont let us make another bots with probot credits

[timber helm]

maybe it's a premium T2 bot

[short rapids]

i try to add it to my server i cant

i can send u ss

[timber helm]

sorry ?

[short rapids]

why

[timber helm]

what do you meant by this pic?

[short rapids]

its the bot

its like probot

no its same as probot

[timber helm]

sir, as i said above it's not a but, you got scammed, can't help u whit that, no need to loop your question

[short rapids]

bro there hacked probot please fix it

[timber helm]

nope, it's just a fake one sir, and it's a known methode to scamme users

[serene galleon]

can we disable text leveling and use only voice leveling?

[timber helm]

yes you can make the txt level as 0 - lvl , and you can work only with voice leveling systhem

[serene galleon]

ty

[timber helm]

my pleasure, have a lovely day !

[nocturne flax]

Hi

[plush flax]

it's working "reaction role" ? Because when i select the message i don t have anything...

[tired yacht]

Hi, how can i make auto responder link a channel like if i put a trigger and want it to respond like this -> #573048403429425162

[timber helm]

hi hi, how may i help you?

[timber helm]

elaborate please 🙏🏼

Heyo! How can I help? :0

[timber helm]

hey, Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

Embed Message Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.

Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits..

[vapid cosmos]

is it ok to sell nitro for credits

[timber helm]

nope, trading is illegal

[subtle gyro]

Hi, I've tried mentioning channels through Probot embeds however it doesn't display properly, just shows @(insert channel ID)

Even though I am using the

<@(insert channel ID> method
it works perfectly when mentioning roles and users, but not Channels

[timber helm]

hi hi, check the pinned message to see variables

[subtle gyro]

❤️ Thank you sooooo much

[timber helm]

my pleasure, a good one

[tired yacht]

Is it possible to tag the channel in the auto responder message?

[timber helm]

yes, <#channel_id>

[tired yacht]

Thank you so much

[timber helm]

yw, have a good one

[tired yacht]

you too

[long scroll]

helo i've a problem, the bot can't find message sent, i try more times with different embed but it doesn't work

[timber helm]

known issue should be solved soon as possible

[long scroll]

Okay thank you

[timber helm]

my pleasure

[nocturne flax]

i need support to reset probot

[timber helm]

wich reset ?

[nocturne flax]

i need reset all comand

[timber helm]

leveling system ?

[tulip spire]

hi, i have probot in my server already but on the dashboard I'm seeing "This server requires setup." I have been using Probot for a few months now and have used the dashboard previously with no prior issues. Can you help?

[timber helm]

send me your server ID

[tulip spire]

sent

[timber helm]

reported

[tulip spire]

appreciate you, what is the usual turnaround/anything i need to do?

[timber helm]

just wait until the dev solve your issue

[tulip spire]

thanks!

[timber helm]

yw have a lovely day

[tulip spire]

you too

[timber helm]

[normal rivet]

news ?

because I still have the same problem I can't do my roles

[timber helm]

known issue sir , dev's still working on it

[normal rivet]

is there no way to reset my probot?

[timber helm]

give me your servser ID please

[normal rivet]

880519808947458078

[timber helm]

thanks ! reported .

[still grove]

my dashboard is not working, does anyone know why?

[normal rivet]

Ok thanks

[timber helm]

yw yw

[timber helm]

screenshot please

[timber helm]

try another browser

[still grove]

it works thanks

[timber helm]

yw yw have a good one

[still grove]

you to

[median prism]

Why isn't the roles that my members choosed not showing in their profile?

[ebon orchid]

Ongoing problem.. Will be fixed soon, i think..

[median prism]

Okey i hope so!

[timber helm]

maybe there is a delay wait of a fix

[reef bronze]

My dashboard isnt loading either and I've tried another browser and it still doesnt work

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[timber helm]

try from another device, or clear your browser cookies

[reef bronze]

Thanks I tried mobile and it worked

[timber helm]

glad to help, stay safe

[uneven coral]

Hi, I don't see the play command in probot, is the music feature down?

[west kelp]

the music feature has been removed.

[uneven coral]

oh okay, thanks

[west kelp]

you're welcome

[untold vector]

pls credit

[sage flint]

#573048353458356234

[untold vector]

?? @sage flint

[sage flint]

Its not allowed to asking/beging for credits

[wooden knoll]

Hello

I had enough

People are getting there credit

Stolen

Look

4.9m credit

Is big amount

People are making bots

And

Steal credit

[cyan flare]

No credits are being stolen. It's either them getting scammed or mis typing the names, or they have their accounts hacked.

also i'd have to mention that there is a lot of fake probots going around.

[haughty shadow]

How do colors and the color list work? I looked for tutorials but I didn't find any. I'm sorry but I just don't get it!

[sage flint]

Hi
#1 ~ 👉 Go to server settings -> Roles.
#2 ~ 👉 Add numbered roles like the picture below.
#3 ~ 👉 Save and you're good to go.
https://i8.ae/7hM2w

Now you are ready to use these colors.

/colors
Shows the colors list

/color number
Choose/change your color in the server.

to remove your current color: /color 0

[haughty shadow]

Aw man I gave my roles really cool names
Guess they gotta go 😪

[pseudo birch]

<@&675070424748654593> this problem is still happening for me

[timber helm]

send me your server id please

[pseudo birch]

1096617850434768950

[timber helm]

reported !

[torn peak]

@timber helm is the invites issue got fixed ?

[harsh dragon]

Is there a page on the Probot's site or somewhere where I can find how much xp it takes to reach certain levels?

[west kelp]

nope

[harsh dragon]

Like for example how much xp until I reach level 1 and how much xp itll take to reach like level 10 or 20

[harsh dragon]

Ah well then, this is gonna make my life much harder than

[west kelp]

why? what are you making

[harsh dragon]

Cause I'm trying to enable a leveling system onto a discord server I moderate but we had the setting turned off already up until now

And I want to make sure I give these level up roles to members that have already met the threshold already which will include perks

So thats more or less what I'm dealing with

[tropic storm]

Can't transfer credits.

[lean prawn]

is the server Dashboard not loading?

[west kelp]

Unfortunately I can't see an easy fix for this

[west kelp]

Doesn't load for me either, should be fixed soon

[west kelp]

Can you elaborate?

Or show a screenshot of the message

[tropic storm]

I can now, thanks.

[harsh dragon]

yeah I thought so... thank you nonetheless

[pseudo birch]

Thank you! What does that mean?

[analog snow]

idk but mines isn't loading either it keeps saying the server needs to be set up when everything was working fine a while ago

Any ideas as to what the issue might be?

[tall harness]

mines not loading either. Just sits on a loading screen.

[young coyote]

Same error "This server requires setup" but the bot is already set up on the server

[hybrid ibex]

Happy Eid to us and you

[devout elk]

music not working when i type /play? anyone know how to fix

[manic relic]

Why wont it let my put self assignable roles in new channels?

[cyan flare]

the module was recently removed due to yt's policy.

[devout elk]

ty

[cyan flare]

The dashboard has issues right now, so it takes quite a bit before it appears there.

we only provide support for probot.

[young coyote]

Hey Adina, any ETA when we might be able to access dashboard?

[cyan flare]

the developers are actively working on it right now

sorry for the inconvenience

[rain zenith]

dashboard down for anyone else?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[reef bronze]

How do you use server emojis in an embed?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[cyan flare]

simply put \ symbol before emoji (example !a_peppo) and send it to the chat on your server, then copy whats appears and paste it into your embed message

[reef bronze]

so it would be !a_peppo?

[cyan flare]

something similar yes. Depends on the emoji

[reef bronze]

oooo the with the \ before?

[cyan flare]

yes

[reef bronze]

okay cool I'll try it

[cyan flare]

that emoji is this one

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[reef bronze]

Also I got it to work thanks

[mint slate]

@reef bronze

Any one here ?

[pallid dew]

<@&675070424748654593> How do I @ a role in an embed? I type out the role but it's just text when I check the actual embed

[maiden galleon]

Hello

[pallid dew]

Nvm, I figured it out using the above messages regarding emojis

[nocturne flax]

Hello how i want bot to join room with music which command i need to do please

<@&675070381861634048>

[rose carbon]

does probot come back to play music?

[strange sluice]

Hello @cyan flare Is the bot down? Seems can't check the community statistics now, like new/leave/ total users' number

[jaunty glade]

Hi,guys. I used other bot to give my members Xp and level roles before but now i use probot. And when i add this to my server, i found that it create new roles signs instead of fitting with my original level roles. Does anyone know how this works? Thank u so much for the help

<@&675070424748654593>

@cyan flare

[coarse viper]

Due to YouTube policy. You no longer can play music with ProBot.

[coarse viper]

Sadly it won't come back.

With the emoji id

[warm pagoda]

is it just me or is the bot dashboard down completely?

[coarse viper]

On the https://probot.io/dashboard you can option it at level system section

[jaunty glade]

Thank u so much let me check

[coarse viper]

Dashboard isn't down, try resetting your internet, using another browser or reseting the cookies

[coarse viper]

Your welcome have a nice one !

[warm pagoda]

alright thank you

[coarse viper]

Your welcome, have a nice one !

[jagged jackal]

Hello tomorrow will be a month that i created this account but can i be able to send credits tomorrow ? Thanks

[proven ibex]

fix reaction roles / self assigned roles cuz you can remove roles but can’t add them

i thought i broke something or was dumb

[upbeat horizon]

Can you tell me how to set up a Welcome for new members of my discord?

[jaunty glade]

Sorry to bother u again, but i can not find any option on the dashboard can solve my problem. I mean when i use pro bot i found users will have two roles, one is their original role and the other is Level 1, just like this 😭

[upbeat horizon]

I hope I asked in the right place

[jaunty glade]

I think it’s this one

[coarse viper]

Yea you can use credits after one month

[coarse viper]

What do you mean

[coarse viper]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.

[upbeat horizon]

ty

[coarse viper]

Can you send me the level options screenshot on your dashboard?

[jaunty glade]

Okay plz wait a second

[coarse viper]

Sure

[coarse viper]

So what whas the issue again?

Oh i understood

[proven ibex]

when i react it don’t give me the roles i set but when i give myself the role then un react it takes the roles

[coarse viper]

Is it possible if the lv1 role is gived by another bot?

[jaunty glade]

No it’s the pro bot cuz i checked the log

[coarse viper]

Can you send me screenshot of your dashboard?

[proven ibex]

yes

[coarse viper]

Is it same with all the users?

Also be sure probots role is above them

@proven ibex Can you try re-setting your setup with this configuration?

How do I set up reaction roles?

1 - Go to the dashboard https://probot.io/dashboard then select your server.
2 - Select "Reaction Roles"
3 - Click on "Add Message", then select an embed. You can manage these embeds by clicking on the "Embed Messages" button.
4 - Click on "Choose a message", and then select a message where the selected embed was sent.

To add a reaction role, click on "Add Reaction".

There are 3 different types of a reaction role message:

1. Switch - Upon reacting, you will get the role, and upon removing the reaction, the role will be removed as well.
2. Give - Upon reacting, you will get the role, and upon removing the reaction, the role won't be removed.
3. Take - Upon reacting, the role will be removed from you, and upon removing the reaction, you won't get it back.
   https://imgur.com/iuLBLw4

[jaunty glade]

Yes pro bot is above them but when i use it it shows this

And this user’s original level role is L10

[coarse viper]

Did he gain the role or you gave them?

[proven ibex]

thanks i will try this

[coarse viper]

Your welcome, have a nice one

[proven ibex]

[jaunty glade]

he gained

[coarse viper]

Ill report the issue to upper staffs. Wait patiently.

[jaunty glade]

Okay dear, may i know when I can know the answer?

[coarse viper]

They will let you know when they are avaible

[jaunty glade]

Okay ty

[coarse viper]

Your welcome, have a nice one !

[wind arch]

Hello, why does my server "overview" not have any info in the charts? For example, there were 669 messages in the last 24 hours and yet the chart is empty?

[coarse viper]

For how long are you using probot?

[fierce dirge]

whenever i re-do it the other embeds don't work probote is ABOVE ALL roles

[coarse viper]

You sure bot has the right permissions?

[leaden stone]

What is the "currency/balance" used for...

[coarse viper]

You can spend and customise your profile at https://probot.io/dashboard

[wind arch]

About a month

I've successfully been using it with embeds and self-assignable roles.

[viral sundial]

known issue @wind arch

the devs are currently working on it.

[fierce dirge]

It has every single permission

[viral sundial]

could you send me a screenshot of the dashboard -> self assignable roles section

[bitter kelp]

This was an issue yesterday.

Think it’s still an issue because it’s not fixed for me

[timber helm]

yes, as my team mate said should be fixed soon as possible

[nocturne flax]

Whats with that double your daily rewards event? How many credits can I get at a time?

[timber helm]

random, your strike upgrade when you do daily claim for the daily reward.

[nocturne flax]

So the minimum doesn’t increase?

[timber helm]

no, it increase, there is no specific minimum at the moment

[nocturne flax]

Ok thanks❤️

[timber helm]

yw yw have a lovely day

[rancid stump]

quick command of probot is what?

[viral sundial]

Pardon?

[rancid stump]

Ex: #help

Or ?help

[timber helm]

you mean aliases

?

[rancid stump]

Hmmm

[timber helm]

prefix no longer supported sir

[timber helm]

https://probot.io/dashboard -> select your server -> find and edit the /command_name command -> you'll see "aliases" on top of the list > put for example t , top

[rancid stump]

[timber helm]

[rancid stump]

Where command?

[timber helm]

the </rank:1> command

[rancid stump]

How to do it:((

[timber helm]

just follow the steps above

[split needle]

if you're having difficulty using english. you can use vietnamese in #support-int and I will continue

[timber helm]

then searche the </rank:1> command

[karmic oracle]

Good evening, I have a question about the leveling function. Is it possible to reset all the leveling at once?

[timber helm]

yes, </reset:1> type:Text or voice target:@everyone

[karmic oracle]

ty

[timber helm]

my pleasure, have a good one

[abstract prawn]

quick question about the /clear command.
Can you clear all historic messages or is there a time limit?

It seems it doesnt delete past a certain time?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

Hi, messages cant be older than 14 days

its Discord limit so we cant do anything about that

[rancid stump]

Oki

[abstract prawn]

thats fine.... but i cant delete something older than 10 minutes?!

[sage flint]

You should be able to, perhaps your bot does not have permission to menage messages

[abstract prawn]

I can delete new messages.... but not old ones past about 10 minutes

[sage flint]

May i get invite to your server via DMs?

[abstract prawn]

sure

[lean badger]

:white_check_mark: **@! IC丶𝐄V̶E͜͡𝐑𝐄𝐒𝐓🍁, warned! **

[torn peak]

@timber helm did the invites issue got solved?

[finite zephyr]

can we reset all server xp

[west kelp]

Yes, use /reset command

[finite zephyr]

target?

how can i choose everyone

[west kelp]

Type out everyone. It works

Like @everyone

[finite zephyr]

okey try

[wise cloud]

Hello @everyone, from yesterday evening, bot is online but I can't login to dashboard

[cyan flare]

We're working on a fix for this issue. In the mean time try another browser or clearing cache.

[wise cloud]

I'm writing because already did and in your status page I see a message all services are functional

[cyan flare]

This issue in particular is a new one

So please try the solutions i've mentioned above

[wise cloud]

so, not all services are functional, and like I said, already tried different browser, ok I'll wait, thanks

[cyan flare]

No worries. Sorry for the inconvience.

[finite zephyr]

hi how can i let everyone use /rank command

[cursive cloak]

Is the dashboard just taking very-very long or will it not load at all?

[sage flint]

Hi, try to clear your browser cache

[cursive cloak]

Ill try one sec

[sage flint]

Hey, they should be able to by default. Check you permissions settings on the dashboard in the /rank command settings. Also you can check if your users have permissions to use application commands or directly to use /rank command in the integration settings

[cursive cloak]

Nope not loading

[sage flint]

What about other browser?

[cursive cloak]

Tried Chrome, Firefox and Edge

And Safari on mobile

Tried with/without VPN aswell

[sage flint]

Clearing cache should help with infinite loading but sometimes changing browser helps too

Can you check how its looks on another device?

[cursive cloak]

Sure gimme a sec

Nope not loading

Homepage loads instantly but dashboard stuck on 3 dots

[finite zephyr]

tyy

[sage flint]

Its common issue right now, usually deleting browser cookies helps, but if this or any other solution doesn't help you, then wait a bit and try again

[sage flint]

You're welcome

[cursive cloak]

Aaah that did it

Thanks

[sage flint]

Glad to help, have a nice day!

[fierce dirge]

Only ONE works out of 4 WHEN I RE-DO ALL of them, so the fact that one is working is nothing

and yes it has all permissions and is above all roles

[timber helm]

The reaction may break if you have select menus or buttons in the background but aren't using them; to resolve this issue, you need to delete any select menu and button options that you may have added on the same message but aren't using.
You are not allowed to link multiple messages with self-assignable roles to the same embedded message because doing so may cause problems.

[fierce dirge]

i don't think i understand this well i have few embeds

[timber helm]

[timber helm]

you want to set multiple roles for the same option ?

[fierce dirge]

i want to create multiple choices but onnly assing one role to each choice on each menus

[timber helm]

ohh! you need to subscribe to the Premium Tier 1/2 tier to set multiple roles for the same option.

[ivory meteor]

Hi Tiger, may I know why the chart disappeared?

I tried to open this page in different browsers, but it didn't work.🧐

[timber helm]

hi hi, under maintenance

[ivory meteor]

Oh, Okay, thank you for telling me.💜
May I know when the maintenance will be completed?

[timber helm]

my pleasure, there is no eta at the moment, i'll keep you updated

[ivory meteor]

Great! Thank you. Have a great weekend!

[timber helm]

glad to help, have a lovely day

[amber spoke]

Hello, i need help with sdk version conflicts : probot depends on clean any which requires SDK version >=0.8.10+6 <2.0.0, thx

[timber helm]

elaborate please ? provide some screen shots if possible

[amber spoke]

thank you to help me, i need to upgrade on flutlab sdk version, but i don't know how to do

[timber helm]

sir, this is a bot support not a devlopment support can't help you with that

[amber spoke]

ok thx

[timber helm]

yw

[smoky steppe]

hey...

[timber helm]

hi how may o help you ?

[smoky steppe]

if i named bot or website example like ProBot Calculator is that take name copyright?

evet yes no hayır?

[timber helm]

you will use our brand ?

[odd summit]

hello, i'm trying to make a reaction roles thing. I went to Embed Messages, created super simple embed message and sent it. But when i go to Self-Assignable Roles, i don't see the message I sent under "choose a message". Any idea what i'm doing wrong?

[timber helm]

known issue, should be solved soon as possible

[odd summit]

okay, no problem, thanks for the info

[timber helm]

yw yw ^^

[timber helm]

nope, you are not allowed sir

[smoky steppe]

only i will use the starter of name ProBot it will be ProBot Calculator

[timber helm]

Sadly you can't

[smoky steppe]

ok and if i use in the description like this site is calculate ProBot Tax ?

[timber helm]

same thing

[torn peak]

@timber helm

did the invites issue got solved?

[timber helm]

it's illegal

[timber helm]

not yet

[torn peak]

okay, thanks mate

[timber helm]

yw, glad to help

[torn peak]

[smoky steppe]

Is it possible for me to speak with you in dm if it's not forbidden?

[timber helm]

we do not offer support via dm's

[smoky steppe]

Ok sorry

[timber helm]

nw.

[smoky steppe]

But i was to sure how it take copyright and is already a website use is i dont want say the name

[smoky steppe]

Idk if you understand me here

Like this if i use it take copyright?

[timber helm]

i asked the dev team, they said it's illegal, thanks for understanting

[nocturne flax]

Why i can’t use this command /top

[timber helm]

we already have a probot tax calculator

[smoky steppe]

This?

[timber helm]

no need to repeat your question again & again, you must use aliases as i said last time,

[timber helm]

yes

[smoky steppe]

Ok thanks

[timber helm]

my pleasure have a lovely day

[smoky steppe]

Np i wanted to make a Competitor to the site

[smoky steppe]

Bye 👋🏻

[misty badger]

Do you have any idea for when the auto assignable roles will be fixed?

[timber helm]

no eta sir

[misty badger]

Ok sry for tbotering

[timber helm]

[timber helm]

no worries, have a lovely day

[sage apex]

how can i double check probot

bec its not responding

[timber helm]

how did you managed to get that issue?

[nocturne flax]

Discord isnt recognizing that the bot is actually on the server. We have to invite it every time to log on to it

atm it wont let anyone log on

[unborn forum]

Hello is the website dead ? it's not responding !

[atomic veldt]

What's going on with the website

The dashboard is down

[unborn forum]

I don't see my profile on the site and it's always showing the dashboard option not the connections option

[nocturne flax]

We're having the same issues as well. It wont let my staff on, and it keeps making us complete the set up even though it was already done. Commands aren't working properly for point system.

[scenic path]

Are the self roles working?

[nocturne flax]

From what it looks like no. My staff hasn't been able to enter the bot since yesterday evening about this time. I can't save any changes for my server as well.

[warm atlas]

<@&675070424748654593>

[bitter kelp]

@narrow sparrow

Did the bug with the other thing get fixed b

?

The graphs not being showed

[nocturne flax]

I was able to get in dashboard, but I cant edit.

[supple elm]

known issue, should be solved soon as possible

[sage flint]

@nocturne flax@unborn forum@atomic veldt Hi guys, as you can see on #status we have a small problem with our database. The developers are working on a fix so you should be able to use the dashboard and everything else as soon as possible. We apologize for the inconvenience.

[nocturne flax]

Thank you. I'm sorry about the messages. We just set the bot up last night and were enjoying it a lot compared to others.

[sage flint]

No worries, have a nice one!

[scenic path]

Thank you 🙂

[supple elm]

My pleasure have a great day

[rustic herald]

Database issue = no commands working properly?

[sage flint]

Yup

Most commands use a database to store or get some information

[nocturne flax]

When it'll be fix?

[sage flint]

No eta unfortunately

[rustic herald]

Thanks.

[sage flint]

You're welcome

[rustic herald]

Few servers I'm in are following your status channel and we haven't been getting your notifications messages.

[harsh dragon]

Doing /rank on my server doesn’t load the image properly

[sage flint]

Hey, its know issue, as you can see on #status, we have small issue with our database

[harsh dragon]

Oh

[sage flint]

It has not been published yet

[strange spade]

if i turn on the bad words filter and then put in a disabled channel, it still deletes the message in the channel? If i turn the switch off, then it allows profanity all over the server

[harsh dragon]

My bad

[strange spade]

have been trying to figure it out for weeks 😭

[turbid minnow]

how can I see the old top days ?

[sage flint]

Hello, disabled channels means channels on which the automod will not work. So for example, if you put #chat in a disabled channels and someone uses an bad word on #chat Probot will not react

[strange spade]

right but if i do that, it allows it everywhere for some reason, then if i turn it on it allows it nowhere instead of only in the disabled channel

[sage flint]

Hi, acctualy you can not. The only periods available are the last day, the last week and the last month

[timid ruin]

C

[sage flint]

Can you send me a screenshot of your bad words automod configuration?

[turbid minnow]

kk tyy

[sage flint]

You're welcome

[sage flint]

#commands and </credits:971783621016948756>

[strange spade]

yes one second

[strange spade]

the dashboard won't load

[sage flint]

[strange spade]

oh my bad

welll when it loads, how would you recommend i set up the config?

I have switch off, block message on, and disabled channel, with disabled role right now

if i flip switch on, it deletes it everywhere

with switch off it allows it everywhere

[crude folio]

how do i play music on my server

?

[timber helm]

hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot

[sage flint]

because then it is completely disabled. Try to remove all words that you added, all disabled roles/channel and made it from scratch again. If it still wont work let me know

[abstract prawn]

Website down?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

Yes, #status

[strange spade]

okay thanks

[sonic mica]

the dashbord is not loding

[supple elm]

yes, check #status

[sonic mica]

alr thx

[supple elm]

your welcome

[acoustic silo]

Hello

[supple elm]

Hey, how can I help you

[acoustic silo]

My Account has been disabled by discord and it has all my credits can i transfer it to this account?

[supple elm]

Unfortunately, the transfer process is not available at the moment

[acoustic silo]

Will it be available soon?

[supple elm]

We have no idea about it

[nocturne flax]

is it ever coming back up again?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[velvet osprey]

Can ProBot no longer play music?

[karmic yew]

Why Sending credit not work !?

[supple elm]

hi 👋 as it’s mentioned in #announcements⁠ music is no longer a thing on probot

[velvet osprey]

Alright, Thank you

[supple elm]

What dose the bot respond

[supple elm]

Can you elaborate

[karmic yew]

Nothing

[supple elm]

your welcome

[karmic yew]

[supple elm]

can you try here in the server #commands

[nocturne flax]

Is the dashboard ever going to work again? ETA?

i really need to use it

[supple elm]

you can check #status for updates about the dashboard/website

[nocturne flax]

any estimated time? before i subscribe to dyno? i need it

[supple elm]

It's not going to take long time

and we apologize for the delay

[abstract nimbus]

guys , how can i know the commands that probot has

[cyan flare]

https://probot.io/commands

[abstract nimbus]

does the "play" not exist anymore ?

[abstract nimbus]

its for music (youtube)

[prime mason]

<@&675070424748654593> ^

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[abstract nimbus]

hm?

[split needle]

If it's not on the dashboard anymore, then it's been removed

[rotund badge]

hi <@&675070424748654593>, i wanted to ask whether you could fix my probot issue. I own a small server with probot, and its not recording any messages from my server, it also seems to be combining the messages from the past few days into one 24 hour cycle, could you please help me?

[split needle]

Known issue
We may not be able to bring up the old data but the data recorder should be fixed soon

[rotund badge]

so what you're saying is my previous messages that have been sent will not be present anymore, but as soon as its fixed, it will continue to record messages, correct?

[split needle]

Kinda yes

[rotund badge]

ok thanks

i assume that there isnt really a set date for it being fixed, right?

[split needle]

No as it's an unexpected issue

[rotund badge]

damn

well thanks for the help that gives me a little bit of insight as to whats going on

[strange spade]

here’s setup now

[supple elm]

can you explain how it's get deleted everywhere?

[strange spade]

like in all channels even the one thats disabled

i’ll leave it on and try again and will let you know if anything changes, i just turned it on and off after about an hour

[supple elm]

Sure

[bitter valve]

what was the command for playing music

[maiden sedge]

im guessing this is from the slow database?

[rapid heart]

1. how do i change the image for the rank card?
2. what happened to music
3. how to i make probot ping a role with the auto responder? <@&675070424748654593>

[supple elm]

The music feature has been removed

[supple elm]

yes, please check #status

[rapid heart]

oh thx but what about 1 and 3

[left galleon]

1 https://probot.io/en/store/rank

2
<@&roleid>

[rapid heart]

i did <@&roleid> but it didnt ping it

it just said it

[left galleon]

Make sure the bot has permissions to run mention

[rapid heart]

it has all perms

[rapid heart]

how do i get credits

[supple elm]

https://probot.io/store/rank

you can change the rank card from here

[rapid heart]

ty, would it change it for everyone in the server i own or just me?

[supple elm]

@left galleon how can I help you?

[supple elm]

no it's just for the account owner

[rapid heart]

oh k

how do i get credits

[supple elm]

https://probot.io/daily
or by voting from
https://top.gg/bot/282859044593598464

[rapid heart]

ty final thing

[supple elm]

go ahead

[rapid heart]

how do i make it ping using the autorespind feature?

respond**

its just saying the role without pinging people

[supple elm]

ping a role?

[rapid heart]

yes

[supple elm]

you can't do that in the auto responder

[rapid heart]

oh dang

how come

[torpid trench]

Is there like a manual for ProBot?

[viral sundial]

well, there's a list that includes all of the commands and how to use them https://probot.io/commands
and most of the features in https://probot.io/dashboard are easy to deal with
take a look on both links and feel free to contact us whenever you need help with anything that's related to probot

[torpid trench]

It is but, I don't really need commands. It's pretty straight forward. I need the limits of what can be set up. And Is there no like increase in size for auto roles for premium? Cause whenever I try to look for information about premium it shows like some pretty vague details.

I like the bot don't get me wrong. I believe it's very informative dashboard wise but is lacking some type of read me for other functions of the commands.

[viral sundial]

As for the "manual" you are asking about
currently we are working on docs for probot but it's still in progress

As for the functions it's lacking, could you give me some examples(?)

[torpid trench]

Okay, I was looking for docs for sure. But all I got were websites saying how to use the basic functionality of the bot.

[viral sundial]

And i'm so glad to know that you are liking the bot so far

[viral sundial]

It's not done yet.

also we're 24/7 available so until the docs are out you can ask us here whenever you want.

[torpid trench]

Actually, never mind I cannot really say, lol, I should probably be making that suggestion to other bot's discord for the lacking function (it's a giveaway bot so don't take it the wrong way). I have noticed that the bot is picking up an old Discord Name / Discord Tag from at least 3-6 months ago. (Control Panel Logs) also does bug out sometimes and just shows undefined.user or something along those lines. I mean I usually have the dashboard open 24/7.

[viral sundial]

changing your username to anything will fix it.
note : you can just add a dot at the end & save & remove the dot and then save again and that will solve the issue

as for the control panel logs issue if i remember it correctly we've already reported it to the devs but i'm not sure if it got fixed yet or not
however, if you're still facing it dw it's a known issue and will be fixedASAP

[torpid trench]

I mean it's probably just a minor inconvenience for smaller communities anyways. For bigger, might be a headache.

I mean it's a completely different name in control panel and discord tag but it has the correct user ID.

[viral sundial]

could you elaborate?

[torpid trench]

It's the same user ID I have. I'm the server admin.

[viral sundial]

Oh yes, #status

[torpid trench]

Uh okay? But thanks for the help, really all the questions or the assistance I needed at the moment.

[viral sundial]

as mentioned in #status we're currently solving an issue with the database that's what i mean to say by mentioning the channel sorry if that wasn't clear enough ^^

[viral sundial]

feel free to ask us whenever you have another question,
have a nice day

[harsh dragon]

I'm probably asking a dumb question but is there a way I can have a member's name be called without doing a ping whenever they level up?

[torpid trench]

^ Lol That would be awesome.

Also, uh idk if this should be in suggestion or not. But since you can't add the same trigger and you can't added separate response for the same trigger for different channels. I added a similar trigger with wildcard enabled but it does not work at all. Unless it's exactly the same as the trigger. And is it possible to have the autoresponse tag a specific channel in the discord? I tried several different ways but could not get it to function.

[light birch]

Hi, how can I get the AutoMod badge found in ProBot's profile on my bot?

[torpid trench]

also doesn't allow me to use functioning mentions and/or channels within the discord.

[rustic helm]

what is the cmd to play music

[arctic iris]

Helloooo, was wondering if with @stone cloud I can have separate voice and text level roles? I'm sort of new to this stuff...

with most other level bots I seem to only be able to have 1 set of level roles.. because text + voice activity both lead to one set, and I am unable to make it so voice activity counts towards different level roles.

[timber helm]

yes, check pinned message to see variables

[timber helm]

you can suggest here #573053418017521664

you can mention a channel by <#channel_id>

[timber helm]

for non-probot related questions #chat-en

[timber helm]

hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot

[timber helm]

yes, you can just by select the text level as 0 for the voice rewards role & level 0 voice for the text level rewards roles

[rustic helm]

oh sed thx btw

[timber helm]

yw yw

[regal wind]

so i did the whole setup of reaction roles but reactions don't work

any idea why is that

[arctic iris]

Cooool... oh another quick question for the text roles... level one says -7 minutes? does that mean 7 minutes worth of texting? how does the bot gauge that?

[timber helm]

elaborate please by providing some screenshots, what’s the issue exactly ?

[regal wind]

it doesn't give roles out when reacted

[timber helm]

For text, every 2-5 minutes(?) while sending messages will give you an amount of xp from 10 to 40 each time. Which mean after sending a message and gain xp, you will have a cooldown of about 2 minutes, regardless of how many message you sent, it will only count xp after that cooldown and continue

• For voice, about every 2-5 minutes with the xp amount of 10. This is a fixed amount but may be changed while working since I just calculated this pretty long ago. You can just sitting in a voice channel, regardless your voice states, xp will still count after cooldown. But to get reward roles bound to the voice levels, you will need to gain some text xp to trigger bot to update level roles

[timber helm]

make sure probot have all permission required & his role above all the other roles

[regal wind]

all that is done.

i did not grant admin perms when bot was joining the server

that might be the cause?

[arctic iris]

I also did not grant admin...

[regal wind]

else bot has admin perms on server btw

[arctic iris]

[timber helm]

please do not interfere with others issues

[timber helm]

maybe there’s a delay, just wait, or kick & re-invite the bot

[regal wind]

I'll reinvite and let you know, I won't lose any saved progress on the dashboard right?

[timber helm]

no, all data saved don’t worry

[regal wind]

doesnt work

[regal wind]

any other options?

I've reinvited bot with all perms and stuff

please ping me when you're here.

[timber helm]

send me your server link via dms please

[regal wind]

okay

I've sent.

[sonic mica]

when will they finish fixing the prob?

[west kelp]

what problem?

if you're referring to #status , we are not sure. it should be as soon as possible.

[sonic mica]

alr thank you

[west kelp]

you are welcome

[regal wind]

any updates with my issue?

[west kelp]

@regal wind did Tiger fix your issue or?

[regal wind]

tiger just asked for the server link

not fixed yet.

[west kelp]

can you invite me?

[regal wind]

sure wait

[raw mortar]

I'm having trouble setting up the twitch notifications for a server

any help ??

[sterile hawk]

I want to set up a reaction role, but I cannot select an embedded message and cannot complete the setup.
What could be the reason why I am sending a message but cannot select the message?

[split needle]

known issue about it

[raw mortar]

I'm trying to save but it doesn't let me

[split needle]

have you created and sent any message with the bot yet?

[split needle]

yes we know

it's being fixed

[raw mortar]

[sterile hawk]

Yes. We have sent a message from the bot and the discord confirms the transmission.
However, it does not appear in the edit options of the sent message, nor in the message options of the reaction role.
I have given all permissions to the bot.

[split needle]

let me ask developers to see if there's any issue with the database again

[jagged jackal]

Hello, today its been a month that i created this account why i cant send credits ???? Thanks for replying to me

[split needle]

1 day more

[jagged jackal]

Ok thanks

[split needle]

try refresh the site to check

[unreal rover]

loading that never ends

[loud oak]

hello, probot is not showing proper logs of my server [ the dashboard stats thing ]

it didn't update it for like 3 days

also it's not showing my members, messages and join/leaves graph

[supple elm]

Try to refresh the page

[supple elm]

Currently there's an issue with the statics

[unreal rover]

The same

Probably probot does not fit the phone

[supple elm]

Try another browser

if it didn't work also try to wait for some minutes and try again later

or it could be a problem from your connection

[granite wolf]

Hi. need help. I'm not sure why its not letting me choose message on this part. Maybe I'm doing it wrong?

[loud oak]

oh ok, how long will it take to fix the problem?

[unreal rover]

In which country is probot located?

[obsidian cape]

when does the week text and voice xb refresh?

[supple elm]

Make sure that you have send the embed message

[supple elm]

There's no country which is probot located in

it's worldwide

[granite wolf]

I did but it's not letting me select it. 😦

[supple elm]

Sunday

[supple elm]

can you try to send the message again

[granite wolf]

Thank you. It's working now

[supple elm]

your welcome

[young coyote]

Probot issues continuing? Im unable to access dashboard at all. It says Server requires setup but has been working previously.

[supple elm]

Try to refresh the website

[sterile hawk]

Refreshing does not change this.

Bug?

[vernal echo]

I enabled the AutoMod for discord invites, but it also blocks message links?

[autumn basin]

How much longer is the twitch element gonna be down for?

[cyan flare]

should be fixed in the next update when it's also fully released and out of beta.

[autumn basin]

Ok thank you

For when it's released is there a way to ping a specific role?