#support-en
1 messages · Page 95 of 1
It should be added back in a future update
so you cant as of now?
yes this particular module is completely down.
when is it gonna end ?
after the slash integration, yes.
bruh
should be less than 24 hours.
okay, glad to see it's just maintenance, though I'm guessing we're gonna need to reinvite it :')
why is the bot not working
it's mostly under maintenance right now. apologies.
oh sorry, and no need to be sorry.
Can a non-administrator member use Probot /commands to ban or kick other members, even if they don’t have the permissions to through the Discord perms, do I have to worry about that
though I kind of wished the status channel would say if it was on maintenance right now
not possible as probot checks permissions for it
i tried 100 times doesnt work
hi. i just joined here.
i have a question: is the bot offline? commands are down in my server
same
cant do / role multiple
tried yesterday
@void ember @frigid estuary it's mostly under maintenence right now.
then will it be back?
yes it should be done in 24 hours
ok thank you!
ok ty 🙂
OK, thank you guys for all your help today, please keep us updated on when the API and other maintenance is will be done for Probot
Is probot not working?
it's under maintenance right now
When will it be back up and running?
should be less than 24 hours
A quick restart to the bot, shouldn't take long, apologies.
Did we have here someone that he can speak German and can help me ?
@dreamy coral I'll mention someone for you in #support-int
Okay
yw
the bot is currently under maintenance.
the bot is currently under maintenance, apologies.
Okay thx:)
yw 
Do we have an ETA on the bot? Not responding still on my server.
Around 24 hours
👍🏻
Yall probot is backk
please read the channel's topic 🙏
Self assignable roles feature is having a problem, there's no message to select, though I have created 2 embed messages and doesn't matter how much I keep sending it, it doesn't appear even in the servers I used the feature in before and it still works.
I have reported this here before, doesn't seem like fixed though...
*The bot's permissions are working.
I did so?
the maintenance is not really finished until we send a message in #status
Because the maintenance is not fully finished
Yes cause it's still under maintenance.
Alright, thanks
yw 👍
كك
sorry?
kk
I made an embed comment, but when I click the "send new message" button, nothing happens. What could be causing this?
Hi, any errors appears?
Hey, use reset command with @everyone as target like this
/reset type:Text target:@everyone
OK , Ty Very much 
Have a Good Day !! 💫
You're welcome 
you probably providing everyone out of field
should look like this
Hi Me Account disbaled i want back credit plees help
29M credits🙃💔
@sage flint
@native geyser
Hi, we're not moving profiles, sorry
As i said, we're not moving profiles (includes credits)
ok thx😕

@sage flint sorry, got distracted. No, no error message. It just closes the edit window and nothing happens, not even the "success" message.
No worries. Make sure that you didn't reach the character limit. Limits
Embed titles are limited to 256 characters
Embed descriptions are limited to 4096 characters
There can be up to 25 fields
A field's name is limited to 256 characters and its value to 1024 characters
The footer text is limited to 2048 characters
The author name is limited to 256 characters
The sum of all characters from all embed structures in a message must not exceed 6000 characters
the post is within all of those parameter ranges.
I am going to try deleting the post and make a new one...
I did That and still not posting, no error message, all perams within limits
We have a little issue with it right now, you have to recreate and try to send it few times
This issue should be fixed asap
OK, I will keep trying. Thank you for your time. I will let you know if I am still having the issue in 24 hrs.
You're welcome, have a nice one 
<@&675070424748654593>
Hello!
Self-Assignable Roles are not working for me anymore.
I have a simple embed created and sent to a channel
I am not able to pick the sent message in "Choose a message" (see screenshot)
I have done the same on another test server and remain unsuccessful
It's a known issue that's being worked on right now
Ok thank you
yw 
C 1012016278388604970 190000
thnks
yw 
Give me
If you're trying to buy something try to wait for a bit till the maintenance is over.
When I make an embed and try and use the self assign role thingy on the embed, it says ‘select a message’ even though it is the same settings and there is no message to select
This is indeed a known issue that's being worked on right now
should be around 24 hours
Ok
Ha ha that is exactly what I joined for, Dang solved my issue before I even posted it!
website is down?
clear browser cookies and try again
hi , I have a problem with the new feature server guide implemented in the discord server the bot verification is completely bypassed , how could I solve this problem , without this double accounts can enter without problems and I don't know how to solve it , thanks and have a nice day
how can it be solved?
Hi, "/rep" command not working for me
Hi, this command is temporary disabled
Curious, I've made a "verify" embed message... I can chose the embed "verify" in selfassigned roles, but Probot doesn't find any message, so I cannot save.
We noticed that you are a premium user, for faster response go to #premium-support
will be fixed soon
Is there any reason why its been disabled?
Hi there, I added ProBot to my server, gave it all the correct permissions but the embeds I create in the dashboard are not being sent to my server channel that I select. I tried kicking and re-inviting Probot but it still fails to send the embed messages. Any suggestions?
Hi, its known issue and should be fixed asap. Apologize for the inconvenience 🙏🏻
Hey, any error appear?
Gotcha. Well that saved me some gray hair 🙂 Thanks!!
Glad to help 
Yes, we have some private reasons. But it maybe will back in the future
Thanks
You're welcome
I have a new issue, I added roles to be enabled to using the /rank command but nothing happens when they use it. Any idea why? I am sure I messed something up
Hey, as you can see on the #status, we have some problems with our API. Everything should work properly again in next 24 hours, apologize for the inconvenience 
Is the play command deleted? The one that plays music in Vc?
Yup, we have removed this feature
May I ask why?
YouTube policy, you can read more about it here
#announcements message
Ok, thank you
Welcome
We noticed that you are a premium user, for faster response go to #premium-support
I see that I'm not supposed to repeat my question. Could someone take a look at it please?
I need some help. Im trying to setup the reaction role (self assignable). But when im gonna choose a message my message isnt showing up there. Does anyone know why?
It's a known issue right now and the developers are working on a fix
it says my account is blacklisted
how to fix that
why did i get blacklisted tho i didnt do anything
I've reported the case to the admins. If it's by mistake it will be removed.
alright thank you.
oh okay! thankyou!! ❤️
yw 
Solo leveling, nice. I've managed to create an embeded message (done this in the past aswell no problem. So I've managed to send the message but I can't select it in the auto roles section now for some reason
Cause it's a known issue that is currently being worked on.
I figured, since it's still in beta, just wanted to confirm I haven't messed something up. Thanks for the update ^^
Is there an alternative I can use for now?
you're welcome 
none that we know off.
I'm having issues setting up twitch notifications is this a known issue?
I'll just keep my eye out then and be patient, hope you'll have a good day/night and cheers for the help
it is indeed, but it's gonna be fixed in the next update
you're welcome, and i hope you also have a great day/night.
gotcha okay i'll be patient
apologies for the inconvenience.
all good i appreciate the quick response time!
it's my pleasure 
Hello
How can i be staff ?
For kurdish people
Like support them
If they need any help
We're currently not looking for any members to join our support team
you're welcome 
how sorry only just saw this 🙂 I have invited would very much appreciate the assistance thansk
um....is there a reason i'm getting ignored?
you're not really ignored as you've been answered by another support member 
nvm. just gonna leave. bye thx anyways

wow, what an impatient person, sorry you guys deal with that
we appreciate it. But could you keep convos in #chat-en ?
yes sorry Adina can you help me with soomething else right quick
its not showing the message to select the embed already pasted to the right channel
that's a known issue that users are facing right now. And the developers are working hard on a fix atm.
Oo ok ok, thanku very much, will come back to check up
you're welcome 
Hey, thats me
. What is the wrong with credit command?
we're changing databases, so the commands have been temporarily disabled.
Lirly me after this inform:
Thank you mr
you're welcome 
Hello everyone, does anyone know why I can't select a message in "Self-Assignable Roles"?
The message appears in "Embed Messages", according to the first image I am sending
But it doesn't appear on the "Self-Assignable Roles" screen, according to the second image I'm sending
- The bot is top 1 in the roles list
- All bot permissions were unchecked, then saved, then checked all again and saved once more, just in case
- In the example of the images, it is the only Embed that I have registered on the server, so I am certainly not selecting anything wrong
- I've tried deleting the Embed, deleting the message, and registering everything from scratch again, but the problem persists
- On another server (where I already have several messages registered for assigning roles and working perfectly), it also does not appear if I try to edit
- I've tried it in two different browsers: Brave, Chrome
This is a knonw issue that's being worked on right now, apologies.
Ok, thanks!
you're welcome 
In my server when I use /points reset to reset all points, nothing happens. It wants me to choose a user but I want to reset the entire server > is that not possible anymore?
Thanks for any help
Just mention @everyone
Rklam?
Hello, I'm no longer able to send any embed messages. I have tried to uninvite and reinvite the bot, tried deleting the embed and making a new one, nothing. I hit "send new message" and nothing happens. The "send message" is showing up in the control panel logs, but nothing is happening in the actual channel. The bot has full permissions
I've seen a couple people saying this ^ now. I was about to ask as well. Is there a status page, support ticket, or something we could follow to see when it's fixed?
I've made an embed message and am trying to attach reaction roles to it but it is saying that there are no messages under that embed even though I have sent multiple. Help?
<@&675070424748654593>
why the FUVK does the save botten on the probot website not work
Hey 👋 make sure all the gaps are filled
Hey can u explain more about your issue
There's a problem with the embed messages in the auto reactions module, and our developers are working on it
the save button dont work... not much esle to add...
okay, thank you!
ouff thought I was dumb af for a sec 🥲
In what module
My pleasure
twitch
There is a problem according to that
I'm trying to use /points reset in my server to reset all points, but it keeps saying it can't find the specified user. I left user blank as it says that's optional.
امر التحويل فيه اخطاء
يعلق ويصير رسالة الارقام ما تنحذف
For Arabic support #support-ar
do we know when the "role reactions" will be back 🙂 ?
facts
I can't "edit sent message" nor "choose a message" for Self-Assignable Roles, are those commands down?
Is /play disable on probot?
the message part you mean? it's a known issue and will be resolved as soon as possible
^
the feature has been removed
thank you
oh okay thank you
We noticed that you are a premium user, for faster response go to #premium-support
Hello, I have a problem with the auto assignable role.
It can't find the message that has been posted.
We noticed that you are a premium user, for faster response go to #premium-support
make sure the bot's system role is higher than that role
known issue. will be fixed soon
does the bot have reaction roles issues ? i cannot find any channels
Thanks goodluck fixing!
does this mean everyone is experiencing an error in setting up reaction roles?
I can't even access the bot rn
can't set up reaction roles right now since it can't detect any messages sent
can you try accessing the site now?
yea
got it! pls let us know if its fixed already or the status of it
No it says the website is loaded but the dashboard won't load
guess related to the moving database thing, which is not done yet
guy, why I cant /play music probot?
feature removed
nooooooooo
only allow server owner to make changes to the protection settings I assume
can not check on the site by myself and you only give a small image
And whats this for ? @split needle
roles not permitted to use /role command, but can still be set in the command's settings
Alright I am curious I'm playing with the commands individually for my admin team, what does it mean by aliases?
other ways that you can trigger the commands. they can be used like normal prefix commands but not as slash command
so if I put an aliases for warning I can use the command with just warning?
yea
Is there an Eta on when it'll be finished?
How do rest all top text&voice? @split needle
hi hi, elaborate please?
</reset:1> type:Text target:@everyone
Hi Guys,
Self-assignable roles does not see my posted messages
how to fix this?
I have the same problem. Has this been fixed?
hi, you already created an embed message right?
Yeah.
I see others having the same issue
ah right, thanks.
ah it's known
thanks 🙂
yw yw
Any expected leadtime on this?
no eta
alright
@timber helm @split needle
maybe there’s a delay wait a moment then try again
hi hi, it’s a known issue should be fixed as soon as possible
already reported to the dev team
Thanks
my pleasure
Another question... In the auto responses
- Is it possible to embed a link (hyperlink)
- How to avoid having the boxes below the text
^ can I share a screenshot of what I mean?
hyperlinks can only be done with webhooks or inside embed messages, and you can wrap a link inside <> to prevent them from casting embeds
Ah thanks! < > works for the embed!
to prevent**
ehh is it me or does the react role dont work for me only ? i cant select a message that i already send out any help with this ?
apparently its a known thing and its getting fixed
thank you
ye np had the same issue lol
yea
Hello, is it possible to interact with bot like display credit status and use it's functions to transform credits via 3rd party app?
how long does it take them to fix tho? XD
we're making credits only accessible within the bot so it will not be published under any api
@dusky walrus you might want to check out the channel topic before helping anyone
Is it possible to interact within the bot via a account? and converting credits to desired currency for 3rd party applications?
no and you're doing what we don't want users to do
I came here for just answering questions, I didn't setup anything
and for my questions getting answered, so I was wondering if it's possible or not.
you're technically doing it when describing it
you can not and can never. and using our credits to trade with real currency is what we don't want and never want users to do
converting credits to virtual currency?
any type of currency
oh.
just like other bots, we only want our virtual currency system to be used within the bot, not on anything else
because that's just against discord tos when you're doing illegal trading within the app
understandable, some bots do that yet they don't get banned 🤔
we have an automated system to blacklist them but it's not perfect, so you can help by reporting them
to @spring ether
how do i make a welcome message with yo bot
<@&675070424748654593>
<@&675070424748654593> Why isn't it letting me make the Self-Assignable roles? The message doesn't pop up after I've sent it in the Embedded Message section
go to https://probot.io/dashboard (if you can by now), select your server on the left, the go to welcome & goodbye module to set up welcomer
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
we're having issue with it right now. it will be fixed soon
Oh thanks for letting me know, is there a rough ETA on when it'll be fixed by?
no
either farming from day one or illegal farming with multiple accounts/users or illegal transactions which we will need reports from users to stop them
I know alot of servers and people that have do I get screens and report?
you might dm @spring ether and ask him what you will need to report them
Help how do I play music on probot,,,
The feature was recently removed.
Ah 😔
some news for react role ?
not yet
It has been like that for 2 days now.
I need help please
<@&675070424748654593>
Ask your question right way 
<@&675070424748654593> Hi, my staff and me are having a 10th anniversary event tonight and we're heavily depending on your reaction roles for people to enter the event. I am aware that the reaction roles function is currently not available, i was wondering is there a quick fix or an alternative for it? Thanks
Hey maybe someone can help me. I just wanted to edit my already existing Embed Messages but I have the bug that it shows a channel where there is no Embed Messages in the ''Edit Sent Messages''. How can I fix this bug?
it says all operational already but reaction role doesnt work yet?
oh good, not just me having this issue...thought I broke something
Im still having that embed message issue with Probot since two days ago. So system not operational?
All warn commands of probot dont work
Hi, in the "Self-Assignable Roles" section, I select embed and then I want to select message but no message is displayed there, and again I send embedded messages but no change.
<@&675070424748654593> What should I do?
the status update was about the moving database thing, which has been done. the issue with embed message is a known one and is being worked on. apologize for any difficulty caused
@frosty sluice@wary flax@grim prairie@gleaming spruce@wanton pewter
Guys
I will contact devs to see if it's a new issue or not
it's better to just get into your problem rather than waiting
How long will it take to fix the problem?
it could be your connection issue as I can get onto it normally
no information provided about it
oki thx for the info.
Afternoon, I'm struggling with the points system for Probot.
How do I get it so that a specific role can use the increase/decrease system?
<@&675070424748654593>
Hello I don't understand what this means. I don't know what gaps are
on the site, in the utility module, in the point command settings, you should see a section to set point manager roles
it could be because of the ongoing issue with embed messages, making you unable to do anything with it. the issue is being on a fix
Thank you!
Is there a ETA now? 🙂
no
How do I reset all the points at once?
/points reset should do it
It tells me it cannot find that user
ty for the clarification, useless thing
then set the user option as @everyone
Will this work if some people are no longer in the server?
it should
but seems like it's missing some variables to do that for everyone
you can try setting an alias on the site for the command, then use [command alias] reset all
ex my alias is p then p reset all
Would you be willing to join me in a vc to help?
I'm not available for that
How would I bring up the alias?
I cannot get it to _@ everyone in the list
Is the embed issue still not fixed?
Go on the site, in the utility module, in the point command settings, in there you can setup aliases for the point command and use it like prefix command
And the everyone didn't work as I just tried earlier
Not yet
Question, why do we collect credits?
Hello. I can’t play any music on the bot and the play command is gone
To purchase bot's cosmetics on the site
Feature removed
Can I get the commands for that please?
Command for what?
I was trying to find the commands for the items that can be purchased with credits
So if I get to see my credits by using /credits
What should I type to find what to buy
There's no command for those
https://probot.io/store/profile
https://probot.io/store/rank
https://probot.io/badges
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
hi, i have trouble using Self-Assignable Roles
i have a test embed
but it does not appear in the list
You gotta send it in the server afaik, then it shows up in the dropdown
I'm trying to post an embed and it's not going through. I have refreshed the page, logged out and back in, cleared my cache and cookies, and nothing is working. It's not telling me success on posting, but does on save. It has the perms to post in the channel I'm trying to post in as well. Any ideas?
<@&675070424748654593> ^
Embed is down guys / girls
We noticed that you are a premium user, for faster response go to #premium-support
known issue, will be fixed soon
ok thx
Hi, we have little issue with our API, will be fixed soon
Thank you!
command /play dont work
The music feature isn’t supported anymore
why?
Getting "This server requires setup." on every server I'm admin in, though I have all permissions as ownership and have the bot in the server, maintenance?
Solved ^^
I'm trying to send a message into a channel but it's not showing up, is ProBot down?
We noticed that you are a premium user, for faster response go to #premium-support
due to yt's tos
try changing any channel name or description on your server, should work properly with you
👋 Hey, ! َ You can send credits after: 3 weeks, 8 hours, 4 minutes, 12 seconds
ok thanks
if you are trying sending an embed, try changing the channel
Yes, tested that and it doesn't work either unfortunately
Created an new embed, made the pemission again, etc etc
ahead to the ticket please ^^
i get the message but i cant make it into a reaction role message because the message doesnt pop up
404 server not responding is in the console as an error
known issue should be solved soon, we apologies for any inconvenience
oh ok thx for ithe info
yw yw, have a good one
Hi - for some reason each and every single warning from a server I mod in is completely gone
provide some screenshots please
On it
The server had collectively around 30k-ish warnings, it now has eight
I just found out
we weren't able to check warns the whole afternoon because of the temporary outage
There, found another one
It was 17k, not 30k
Hey, I'm trying to create reaction roles with ProBot and when it tells me to select a message, it's not showing the embed message I already sent in one of the channels. Why?
may you send me an invite link via dm’s please
Absolutely
hi hi,known issue should be solved soon, we apologies for any inconvenience
I tried contacting our admin but she's unfortunately playing roblox with her joins off
Already tried pinging her, it's just a waiting game now
All good, just wanted to clear if it was an error on my side or a bot error. Thanks for the info! ^^
my pleasure, have a good one
You too.
I just sent the invite
Been trying to get Probot into our server as it shows up in the member list but I'm unable to access the dashboard at all. Receiving the Cloudflare timeout error with api.probot.io Host has the error.
Why does the credit TXs dashboard look like that?
the developers are working to fix it asap
Is this problem still with you?
Still not responding
Bc one of probot's features is automod
new badges for bots
try another browser
how can i get it for my bot?
Automod feature
i have an bot that its verified & i want to get the uses auto mod to my bot
how can i get it?
Hey, so I'm trying to get my self-roles listed onto my embed. It worked before but now it's not showing that there's any messages to paste onto. Really weird
Ah, looks like it's a known issue. nvm
#support-en for anything that not related to probot
the developers are working to fix this problem
Ty
Tried with Edge and Firefox and still not able to access the dashboard
May I have a screenshot of the problem?
alright ill report this problem to the developers
do yall have a usual ETA on issues like this? how long as the problem been reported for?
not trying to rush, just curious 🙂
hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot
please do not interfere with others issues read the topic channel
seems to be a known bug rn
😭
i feel ;-;
<@&675070424748654593>
im about to cry from this one bug lol
please do not interfere with others issues read the topic channel
sorry
know issue should be solved soon by dev’s
nw
how do i make it so it only shwos when someone gets to level 5,10,15,20 etc
<@&675070424748654593>
sadly you can’t, check the message blow
Leveling System Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.
Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
<@&675070424748654593> how do i create a message for self assinged roles
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits..
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
so wait are self roles fixed
not yet
how do i select a message
no work
know issue should be solved soon
ok ty
my pleasure, stay safe
.
damn ok
how to play music?
<@&675070424748654593>
hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot
any eta when will reaction roles be resolved?
Is self assignable roles fixed yet>
We noticed that you are a premium user, for faster response go to #premium-support
how do i play music
Probot embed messages not working for anyone else?
Nothing showed in the test channel I sent this msg too
Whats the command to get a server's avatar using the slash command?
what command makes you play music
hey uh if my brain does function properly, doesnt this bot welcome people into ur server? if so how would i make it do that
Nope, we try to fix it asap
unfortunately not yet
apologies for any inconvenience 🙏🏻
Hey, we have removed music feature, you can check #announcements for more info
/server
Hi, you mean autoroles or self assignable roles because its two different things
Hello there, of course you can make it, check out this quick guide 
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.
Hey, we have some issues with it right now. It should be fixed asap, apologies for any inconvenience 
I had to apologize to my server mod for getting a lil snappy because she talking about "It's not working".
I have waited for hours and I still cannot access the website
<@&675070424748654593>
Wait so embed messages was fixed?
yeah
We noticed that you are a premium user, for faster response go to #premium-support
hello, ive been wondering how exactly probot documents daily stuff. as im unsure if the information i am seeing is being reported in the time zone im in or some other dedicated time zone.
can you try now?
I don't know what are you about
im talking about the overview section in probot, im unsure if the information im seeing is accurate to the timezone im in so i just want some information about how it documents the overview section.
I don't know why it suddenly worked. I had to go all the way back to the bot in my server, get the link from it, and then it finally worked, but only after I reauthorized it.
it records with the utc time zone and will be delayed for around half a day or more to get the datas fully recorded before reporting

thank you!
Are ProBot daily bonuses available for free?
yes
if there's no premium tag over them, they're free
Thank you.
Question, I have created embeded messages with self-assignable roles, and set them to a certain channel.
I have added new channels to my server, and now all my configured embeded messages with self-assignable roles, try to send the configuration to this new created channel.
How can I fix this, without having to create the messages with self-assignable roles all over again?
there's a known issue about embed messages not able to sync and developers are on a fix for it
Thank you
can probot play music anymore?
<@&675070424748654593> ^^
music player has been removed
oh ty
Thanks! Came here because of this also.
Hey guys so I'm trying to do a self role embed, but when I send the embed @'ing the roles that you can get, the @ shows the role id not name
<@&id> to mention roles
thats what I did but the role name isnt showing in the mention
I can only see that you're trying to use user mention instead of role mention
ahh so I need the "&" symbol my bad
TY it works now
How do I make the level up only show up in a specific channel
on the site, in the leveling system, set the level up message to send to a channel and pick the channel you want
Thanks
Going to add another issue that's come up. Rank checking doesn't display the image correctly.
Embed Messages is not working. When will this problem be fixed?
Sorry, I’m new to probot since the owner of my server left. I’m having issues getting the buttons for reactions to show up. They’re all listed with the emojis when I go to probot, so I’m not sure what’s happening
it seems like your data has not been synced yet or something. I will look and try what I can do about it
there's no estimate time when it will be fixed
you might need to setup them again from the site
go to https://probot.io/dashboard, select your server on the left, go to self assignable roles module and setup them there
Reset the emojis and everything? Delete everything and start from scratch?
if they were there already then you don't really need to, just make some small changes like adding new option then save so it can refresh the thing
I’ll give it a try and come back if it doesn’t work! Thank you!
Are the embeds back up and working yet?
no news about it so most likely not yet
Cheers
Getting this too^
same here
+1
We noticed that you are a premium user, for faster response go to #premium-support
Hello
Was wondering why the rank cards look like this now
It looks like this for all my members now
Pls ping me when responding btw
Thank you!
I have reported the issue to developers, they will check it whenever possible
@wintry crypt@zenith warren@junior summit@blazing fulcrum@runic elm@strong zenith
it looks normal to me
Ty
Weird
ProBot went down for a bit not long ago and that's when it changed
well you just sent a totally normal pic of the bot working as intended so I don't know what issue you're talking about
Can I use Probot to turn down/up a member in a VC server side rather then every person doing it themselves
what do you mean by that?
Like rather then every person turn down/up a person by right clicking then slider, I could just maybe use probot to adjust the volume of that person in that server wide in the channel
??
same
Oh no I mean the picture
It works yes but the photo is odd
I got that as well
reported
I have no idea what you mean by turning up or down, but user volume from you can not be changed by another user
Hmm can I use Probot to force a mute between 2 people so that they don’t hear each other in the same VC but others can, just the two people that have been muted not hear each other, is that a thing?
I see nothing odd in there is the thing
Ohhh okok, thanku so much <3
The Website is down
Yeah, they are already Know it and work to fix it.
Ok good
Help me
Good evening, are you suffering from a server failure or something right now? I can't access the link.
The issue is fixed :3
its fixed
</role give:1> user: @nocturne flax
hi hi try now
But nothing happened
Screen shot please
You want to give a role to all your members ta the same time ?
No only one
Alright provid some screenshots
Make sure the bots role above all the others role and have all permission required
How to do it
Can you please help me
how do i change the % of exp someone gets from chatting?
drag the probot role above all the other roles & give him administration permission
you can’t change or increase the number of xp
Damn
How to give admissistratino permissin
For text, every 2-5 minutes(?) while sending messages will give you an amount of xp from 10 to 40 each time. Which mean after sending a message and gain xp, you will have a cooldown of about 2 minutes, regardless of how many message you sent, it will only count xp after that cooldown and continue
- For voice, about every 2-5 minutes with the xp amount of 10. This is a fixed amount but may be changed while working since I just calculated this pretty long ago. You can just sitting in a voice channel, regardless your voice states, xp will still count after cooldown. But to get reward roles bound to the voice levels, you will need to gain some text xp to trigger bot to update level roles
send me your server via dms
@stray nova
👋
Ok
solved 
Yes
Is there any way to make the notification for the self-assignable role happen in my server as a personal message that only can be seen by the person who reacted and can be dismissed rather than a DM? <@&675070424748654593>
@timber helm
thanks team! embed messages are now working
sadly not supported yet
don’t ping mod’s for that reason’s
sorry
My Embed Messages are still not working, the API response is returning 'success' with 200, but I do not see the 'success' in the notification for a successful send, and no message is sent.
Oddly enough, there are Embed Messages created in the past that can be sent without problems.
Also, all the target channels for messages sent in the past are displayed in one channel. <@&675070424748654593>
My embed messages are broken. They show in the wrong channel. Adding new embeds do not work either. Everything was working a couple of days ago.
I want a solution for thieves, I have been robbed
hey is there any update on the status of the bot? my bot wont send embedded, I also have Premium status but not the premium bot
./yeet out the window
Hi
does anyone know how to reset all points?
its not working
says user not found
<@&675070424748654593>
try changing the channel output
known issue should be solved soon as possible, we apologies for any inconvenience
do not use two support channels please #support-ar message you already have been awnsred
be patient please
target:@everyone
please do not interfere with others issues read the topic channel
hi hi, how may i help you?
doesnt work
what you want to reset exactly ?
all points in server
When someone is available, I need halp please. :/
screenshot how you type the command please
ask your question right away
no screenshot please
add me to your server please
no need to ping
Is the twitch notifications option working or am I setting it up wrong?
under maintenance
oh okay so it doesn't actually work yet? in the username portion is it just the name or does it need to be a link?
Thank you. My embeds are acting extremely weird. My embed messages are being associated with completely unrelated channels that the messages should be found in.
__IE; __
- I have a message in "Creating a character" that needs to be edited but when being told to "Choose a channel" my embed message doesn't pop-up & instead refers to an obscure channel Probot is not active in.
__Explored Solutions: __
-I have restarted internet, no luck. Discord too!
-I have also tried creating an entire new embed & sending it that way, the message wont even send itself.
-Probot has been online during its intended usage time.
-I have even tried using the alternative embed channels it was referring to, assuming it was some information processing issue & would rectify itself, no luck.
Will there be an announcement somewhere when this problem is resolved?
no eta
known issue should be solved soon as possible
I understand that this might be on Probots end & I should exercise patience?
Understood.
Thank you so much.
my pleasure
<@&675070424748654593>
@oak juniper already awnsred bro don’t mention support’s twice please
I didn't see an answer or get pinged. sorry
Good morning, sorry for the inconvenience, I need some help, can someone help me?
<@&675070424748654593>
ask your question right away with out pinning the support please
Oh okay sorry.
I would like to put Probot in a text channel where it warns me when someone leaves the server, I don't know how to do it
Auto-Mod Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Automod module and select the automation you want, then select the action you want ( Delete Message - Mute Member - Warn Member)
3 - Finally, click on ⚙️ to add enabled / disabled roles, etc.
Keep in mind: To block specific words, select the Bad Words automation and click on ⚙️ then enter the desired words. Don't forget to check out the Only Images Channels and Only YT Channels sections at the bottom of the page.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Okayy thank you so much!💜
no worries my dude 🙂
I cant send embeds
Known issue, we’re all waiting. 🫂
😦
the developers are working to fix this problem.
still not working
Thank you guys for keeping up the work & looking into it. We’ll be patiently on standby!
Would it ever be possible for premium users to schedule ProBot embed messages?
We noticed that you are a premium user, for faster response go to #premium-support
Like this ?
How do I get to the probot website to see my server status?
Wdym?
Auto-Mod Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Automod module and select the automation you want, then select the action you want ( Delete Message - Mute Member - Warn Member)
3 - Finally, click on ⚙️ to add enabled / disabled roles, etc.
Keep in mind: To block specific words, select the Bad Words automation and click on ⚙️ then enter the desired words. Don't forget to check out the Only Images Channels and Only YT Channels sections at the bottom of the page.
🤔 All my bots, and so ProBot have a lot of ping, why ?
How do i play some music?
The feature was removed due to youtube's ToS and policy.
Thanks
I am still experiencing this issue. <@&675070424748654593>
<@&675070424748654593>
Hello, I think it's an known issue and developers are working on it
dashboard stuck like this
<@&675070424748654593>
can't load on any browser
disabled adblock
thank you
How do I play music on probot? I remember we could do that before. Or did they remove the feature?
hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot
Ohh Ok
Thx
yw yw
dude it's about 2 days, how long will it take?! are you sure this is just an api issue? why don't you disable the buggy sections in the panel until it's fixed? i just edited the embed self assignment and everything broke. you can easily announce in the panel that THIS SECTION IS TEMPORARY BUGGY, JUST DON'T EDIT UNTIL THE FIX ANNOUNCEMENT!
please be patient 
I agree with Tiger, I've been watching them try their best to help everyone with this issue. I am very excited to open my server up after 8 months but can't do it until Probot is stable. Despite my plans & not being able to act on them, I understand getting upset with the Developers won't help the situation either.
GOOD JOB MODS & DEVS. WE SUPPORT YOU AS YOU DO US & CAN BE PATIENT FOR PROBOT TO STABILIZE

He was already joined my server, but i cant send to him
<@&675070424748654593>
Thx
May i get his ID?
Ofc
Not only that, a large part of the members and sometimes someone else can send it to him...
Can i send id in here?
Trying to add a twitch channel to the bot, but when i tried to click save changes it doesn't go through.
This is a captcha protection against robots taking action etc. Just choose squares with hydrant
Hi, this function is still in beta so it may be a little bugged. Try to recreate your message and try to choose another channel to send message as well
FOR EXAMPLE 457981585338138625
Try to clear your browser cache
Ill check it
Hi, everything should work
You're welcome
so probot keeps doing this
Hello, please keep this channel only for serious problems and questions
You or someone's from your administration just playing with embed function or autoresponder.
@nocturne flax 
ill check
This user is still in your server? You should be able to send credits to him
Hello I'm so sorry to do that because it looks like I'm forcing but can you check #1092114680358645810 ?
We noticed that you are a premium user, for faster response go to #premium-support
Yeah the response isn't especially faster
Hi, sure
Thank you 🙏
I tried in another channel still won't save. does the bot require the role of the channel even if it had access from mod?
Nope, its not needed
Can you send ma a screenshot of your configuration?
Unless I need to do the embed as well?
Nope, you can choose between normal message and an embed
When you provide twitch username, did you choose your profile from pop-up list?
I did type first, then pop to see if that was the case as well
When you testing it, you streaming more then 5 minutes?
I haven't tested the stream yet, cause its not saving, when i go back to the main dashboard then back to the notification page its not there anymore.
May i get invite to your server via DMs?
hey is this bot also capable of a little thing where you can choose your roles?
hi, you meant reaction roles ?
i think thats what theyre called yeah
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Is self assignable roles fixed yet?
We noticed that you are a premium user, for faster response go to #premium-support
This is a little wild lol. 2/3 days so far.
issue fixed for new messages
When I use /points reset without any additional requests, it's says "user not found". I want to reset the points of all users. It has worked before in the past but won't work now. I've tried very many times, no matter what I do, it won't reset all the users points.
Is it possible to get a refund? Your website doesn't explicitly precise what subscription is needed to unlock certain features (especially the "reason in embed" thing). I got told it was tier two but AFTER my yearly purchase but now I no longer find the use for it
We noticed that you are a premium user, for faster response go to #premium-support
I bet it's not possible
my twitch extension wont let me update the username
We noticed that you are a premium user, for faster response go to #premium-support
تحت ترمز از طریق سابق
how do i set it so i can see deleted messages?
Are the Devs still looking into the embedded messages sync issue?
They certainly have been, Hayden.
I've been patiently waiting myself. They have been having troubles it seems.
Said they have resolved it but old sent embeds will not appear on any select list, so you will need to send new ones
Thats what we been doing
Thx
**I need the logo bot in png
**
We have none
How I remove my premium subscription for this year
We noticed that you are a premium user, for faster response go to #premium-support
Hey
I found 1m creds taken away from my account but In transfer transcript there’s no any transfer
how do i make it where members of the server cant use probot commands?
Only use 1 support channel at a time
And we most of the time will not resolve any issue about losing credits
Prevent them from using the commands by setting disabled role for all the command from the site, or in server integration setting
ty
Ok but how did this happen my creds is taken away for no reason
I don't like that the whole link can be seen, is there a function where instead of the whole link, it just says "link" in blue?
text ~ creates a hyperlink
use it in this embed
how to make it say what we need it to say? @spiral patrol
from auto respond or embed function
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Quick question, is it possible to set a reaction role to require you to have a role? Like, have an embed that allows picking role 1, 2 and 3 but to select role 3 you need to have role 1 or 2.
not yet
Aww, too bad. Thanks for the answer tho 😁
_
I got the leveling system set up, but people are leveling up too fast for my liking. Can i just increase the required levels for the role rewards? Or will that mess up the whole thing
Hey 👋 You can set the specific level the user should reach to get the reward role
From this link right here
Yeah i got that, will it automatically update with the correct roles?
I mean, if i change the 3 to a 9 or something, will that automatically update the users?
Oh thats nice
I tested it on myself but that didnt do anything
It would update for the users who already had level 9
So i can safely increase everything and the bot will figure the role rewards
Forgive me im new to this system😂
No don’t even worry about it. Anything else i can help you with
Yes
For now this is it
My pleasure 😇
I need help 😭
Hey how can i help
This keeps happening and idk how to fix it
Hey its because u are writing in all caps
My pleasure 😇
<@&675070424748654593> can I add a role en-mass with probot?
I mean assign a role en-mass
Can you please tell me more about your question
I would like to add a role to all or most of my server members at one time, with a single command?
Is that possible?
Yes sir, by using this command
/role multiple
ok ty
My pleasure 😇
hello
i have a question
I am an administrator of a server . the owner of that server add your bot ( probot ) but a cant see the server in my dashboard in your site
what should i do ?
C
He should give you permission to use the bot
Let him put your id in the bot
how can him do this
I’m not sure, but that what my friend did
You either need the Manage Server permission or the Administrator permission at the bottom
sorry . can u asked of your friend or give the id of hem . im ganna ask ...
But im sure Manage Server would be enough
He retired discord from a short time ago
Im adminstrator
I couldn't understand one thing . he should give the permision in the server of in the bot ?
Why now the dashboard is lagging so much?
for me too
i have it
Hello, I was directed here from an old Reddit post. I actually came to ask about the dashboard as well. Didnt know if it was simply down at the moment. Tried various browsers/reloaded/reconnected wifi/disabled adblockers/relogged into my Discord.
Hey, you tried cleaning cookies?
Yeah, just for the sake of it I'll redo it though because why not.
there is no anyone help me ?
@cloud venture do not interfere with others issue please
:||
Provide some screenshots
Should be a known issue, Dev's working on it
Perfect, thanks
Attempted to relog (Since clearing cookies signed me out.) got a website error. Didnt get this the first few times around. Guess I just gotta sit on my hands for a bit then if the site is unreachable etc.
Known issues should be fixed soon as possible
Sure thing, I thought it was on my end at first is all. That's how I even ended up here asking about it. I appreciate your time / quick response.

When u have been change the database of the bot, it was very low.
Known issues should be fixed soon as possible thanks
Dashboard is back for me 👍
aight
@timber helm hay did you get the problem under control again'' or not with me he still says that the server is down
No eta
No specific time?
Yup there's no eta at the moment
alright thank you
When I use /points reset without any additional requests, it's says "user not found". I want to reset the points of all users. It has worked before in the past but won't work now. I've tried very many times, no matter what I do, it won't reset all the users points.
I will report that to developers since it's being reported by many users
Thank you buddy, really appreciate it. ❤️
anyone knows how can i do this ?
#chat-en for any non-probot related questions
Does anyone know why delete links is not working. The bot is in the channel and had the manage message permission, the delete links is also turned on
I know the bot is offline, but what is the command for this?
So far i can only find the command to add a title
</title:1>
Command to change title
Yes
have a good one 
When i get off work🫠
What's the status on the embeds situatiom
Fixed for new messages
lovely, ty ❤️
Yw yw , ❤️ have a lovely day
you too
hi im struggling with the welcome bot i have set it up but it doesnt work
what was the prefix for probot??
I'm in need of help, I'm trying to add a welcome message to the bot, and to link a channel in the welcome message but i'm struggling to figure out how - please ping me with the response!
hello, I have self-assignable roles in my server with custom emoji's as reactions. For me, the reactions do show up but for anyone joining they don't. anyone any idea why not? - There is one embed with self assign role that does work, the accepting of rules one.
<@&675070424748654593>
we might need you to provide a screenshot of what you have set up on the site, which including the text and image part of the feature (only background tab of the image)
prefix is no longer in use, instead we have slash to trigger its comands
get the channel's id numbers and use as <#id> in bot's messages
I have no idea if that's the users' issue or bot issue, can you provide more informations like users' pov and the current state of it in your server?
Thank you
Hello, points reset is not working for everyone, only for specific users. I need to reset everyone's points but it won't allow it, I can't reset points for every single user.
can you tell me what exactly happens when you try to reset for someone and it doesn't work?
I want to reset the points for every user. But when I use the command, it tells me to specify the user. Which means i can only reset points for one person at one time.
I want to reset points for the whole server.
The optional option is not optional anymore. In short
use @everyone as target, if you're on mobile use server id number instead
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
It was an user’s problem. Think we fixed it! Thanks though
Go to the "Embed Messages" section, and click Add New Message
Yup, now create an embed that is going to display as the one for reaction roles
I'm not sure how that's said in chinese
You can change the language, top right
Then why'd you have it selected? 
Oh, weird
Well change it
Edit the embed to your likings.
Any ETA on the Cloudflare host timeout error. Been days and still unable to get into the dashboard. Have tried many browsers and even different OS's with the same result.
maybe im doing it wrong but it doesnt work


**