#support-en
1 messages · Page 94 of 1
Change a channel's name in the server
Ok?
I'm doing it
again
help me please
😦
@cyan flare
I need help. The bot was for 2 weeks on my server and worked and now the Bot is offline on my Server and it says the server requires setup.
Me too!
I wanted to get Premium but the bot not working
If the bot is offline kick it and re invite it again
Are my settings lost then?
No settings get lost when the bot is kicked
Okay
I'm doing it 3 times
And the problem there is again
What browser are you using?
Opera GX
For me not working too
And i use Edge
And other Servers i own working
But with google don't work too
Invite me to your server in dms
i dit
Can you elaborate?
Why is bot down
There is an issue with some shards right now
Oh. Okey i thought it was my problem
could you send an invite to your server in DMs?
Add me
Done
Is there a way to remove someone from the "top XP" list when they're not in the server anymore? When i try setting the XP manually through /setxp it says the user isn't in the server.
moving database some cmds like credits, rank and points will not work for a while, we apologise for any inconvenience
i am using automod section in my server and i have let inactive some roles and some channels but probot still is banned all of them. there anybody know how to fix this ? @near canopy @crude estuary
Please do not mention admin read the rules
ok thank you
Screen shot your logs settings please
okay sure
sorry about it
send here pic? @timber helm
Yes here is a support channel feel free to send
No need to mention me in every single message
Kick & re-invite the bot should work properly with you
okay i will try it now thank you
I kicked the bot and added it again, but the settings I made before came out automatically. But the bot still does not allow sending links in these channels.
support
anyone pls
@cyan flare help
when i invite bot to my server he went offline
hello ???
could you send an invite to your server in DMs
sure
anyone help me please
i cant dm u
Hello support team 👋
It seems that ProBot is down on my server. When I connect on probot.io, it says "This server requires setup.", but the bot has already been set up on the server. Shoud I simply kick it out and bring it back?
@viral sundial open dm for a second
??
Why is Pro Bot down?
Try white listing the domain links
moving database some cmds like credits, rank and points will not work for a while, we apologise for any inconvenience
Hi, Yes, kick & re-invite the bot
what's going on?
Screen shot please
Hi how may I help you
Why the crédits do not work
Try later
moving database some cmds like credits, rank and points will not work for a while, we apologise for any inconvenience
ok
Maybe there's a delay
how should i add links ?
only main domain enough ?
How long does it take? @timber helm
Ok thank you pro
but the thing is
help ?
everything else in the probot website loads in 2 sec
this loads in 4 min
No eta
Excuse me?
when i invite the bot he goes offline
it's a know issue Dev's working for a fix
ok!
Dev's working on it
Share with me a invite link via dms
sure but if i invite in other server he be online normally
i sent u
problems in some specific shards
Send your server id please
here ?
Here yes
1089883306985787507
I'll deliver it to Dev team thanks
Test
<3
How may I help you?
I ma new
Welcome read the channel topic & rules
Done, but the bot is still offline 🤔
I can't access my dashboard anymore by the way 😅
Known issues should be fixed soon
Ok
Alright, thanks for your answer.
Good luck fixing this issue 🫶
@timber helm I kicked the bot and reinvited it. But now I can't see any auto roles and the embeds don't see any old posts. I've waited a good 30 minutes or so to make sure there wasn't any lag. Also restarted browser and discord. All permissions enabled again after invite and at top of the permissions
done
dashboard issue Should be fixed soon
👆same for me
@pallid hatch@sharp cloak known issue
why is the website unavailable?
some small issue while moving to the new database, making some shards not able to access the dashboard
ah okay
hi thare i have a problem and i think its because of pb
you see i have this room in my ds whare member s before entering need to varify if thay are humen or not and in that room every time someone joins a text pops up saying things like
[user] hope in
or
[user] joined the party
how can i get it off?
that's discord's welcome message, nothing related to the bot
Is the site on? I can't log in it
go to your server settings, in overview and disable send random message when a user joins
Nevermind, I just saw this
thank you
known issue
Ah
it no longer opens the dashboard for me. are there any problems?????
Is there an eta?
anything related to the site not being accessible is being known and will be resolved soon
oh ok
no
i didnt see anything in status so i thought it was just me
no one able to update status 
can i play music from this bot ?
We no longer support music, removed due to YouTube tos #announcements
hi
can u please ping me when its resolved ?
my credit will go bec the system or what
yea i think am going to lose my streak becuz of this
I'm afraid I can not. you can just wait for a staff to update #status instead
nothing will be removed after this
ok thanks
also just use #support-ar to ask for help in arabic instead of trying to use english and making it hard for us to understand you
bro
I have been trying to get the reaction roles to work all morning with very little help from this server. Was told to kick my bot and reinvite and now my dashboard is in a state of constantly loading. I have watched every yt video and nothing is helping. I have 2 successful embedded reaction role messages already. Can someone new help me maybe?
Why when i type #credits the bot says me that it is temporarily maintinance
I can't seem to be able to go past the loading screen 😦
It seems that there is a problem with the dashboard right now
You've just answered your own question. There is a maintenance that is undergone right now
Ik
But my q is
When will it be resolved
Will it take a lot of time
Or just some of time
😔 ok ig ill ask my questions again later if it is working
Approx. 2 days
Back working👌
I have kicked the bot and reinvited it. Made a new role and switched everyone around and put probot back at the top. All my embeds are correctly going to channels. Permissions are fully granted.
I am desperate
هلو ايفري وان هاو كان هيلب يو
As we've said, we're sorry for the inconvenience. Waiting for now is the optimal solution
for arabic help, head to #support-ar
The webpage is back up, sorry I thought that was enough time
Can you invite me to your server?
Sure
يس
اي ونت تو نو واي اي كانت تراسيفير كردت@chilly linden
#support-ar / #chat-ar
وات اذ ذيس
Please if you need help, head to #support-ar
اي كانت اندرشتاند يو
:white_check_mark: Changed roles for BaNkkKk, +Only Arabic
Why i cant transfer credits?
The credits system is under maintenance
How long?
Approx. 2 days
I'm sorry, but I can ask how many more hours, and why this thing has been done?
I added some whitelisted URLs through the Dashboard with several variations of the domain, but any attempt of posting a link results in an automod message:
This content is blocked by this server. From server moderators:
"This message was prevented by a AutoMod rule created by ProBot."
In the logs it highlights the 'https://' of any posted link. Any help woud be super appreciated
As i said it's 48 hours. And it's done as the database is being moved to another one
Thank u bro.
Can you send a picture from the dashboard?
Added the rule it creates too, in case that helps.
Hi we want to buy probot prime what is coupun code
Coupon codes are codes that we release in certain occasions that give a percentage off
Thanks
yw 
C
Yes as the feature was removed recently due to yt's policy.
Any other screenshots needed that might help? I feel like I'm just missing something super obvious lol
Well by now we're using discord's automod system which does not have anything good for having whitelisted links. I have tried with all the possible solution and none helped. You will need to have it like that for a while until a new way is found or discord decided to add the link blocking automod
I see, thanks for the answer! 😺
Hey, ehm.
The dashboard doesnt load for me.
I've tried 10+ times.
Doesnt work at all.
how do i do reaction roles
!embed
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
!rr
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
The credits system is under maintenance.
it will fix soon?
The dashboard has an issue that's being worked on right now.
no eta but should be less than 2 days
hmm okay thank you helpful
you're welcome 
Got a rather dumb question
Can this bot assign roles by message count?
No it cannot
Nope
Well thanks regardless
Yw
Where i can use commands
Is the probot premium updating too?
The protection is not working properly
What i mean is.. when some1 do something above the limit PROBot premium dose not work.
And i don’t understand whats this for too.?
@timid jewel @cyan flare @west kelp
<@&675070424748654593>
make sure that probot role is higher than your admin/mod roles so he can do the action on that role/member
It's under maintenance
no exact eta
but shouldn't be more than 2 days
Thanks!
you're welcome 
<@&675070424748654593> can i configure Auto Responder to be dynamic? What i mean is if i want to set up a response that takes in a variable of some sort (for example, !dino [name]) and give out a response depending on the name, is that possible?
Nope
you're welcome
@sage flint what is this?
Command has been temporary disabled due to moving our database
what is the music playing command for probot?
ohhh okay thank u.
The is no command for that. We no longer offers music
no problem
Youtube policy - #announcements
then can u suggest me any other bot which play music with yt links
I don't know if any bot supports YouTube because YouTube takes down every bot that use their service
Guys anyone know when the bot will work again?
around 2 days
Limit the number of bans, kicks, etc. that users can give each day
Am talking abt ( add specific role )
Limit for a specific role
I still dont get it
You can set limits for everyone but also for specific roles
For example, you can add a moderator role and give them a 2 ban/kick/mute/etc. limit and add an admin role with a 10 ban/kick/mute/etc. limit
Is it good to out only @everyone?
You can set it up however you want, it's up to you
am js asking you, do u recommend it ?
Personally, i would recommend setting a lower limit for those with lower roles, and a slightly higher limit for the most trusted people with high roles
Evening, how do i play music with probot?
Hi, music is no longer thing in our bot. #announcements
C
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
@lunar otter 
thanks
How to play song
No longer possible
it doesn’t play song?
is the credit transfer bugged?
Temporary disabled
when it gonna be fixed
around 2 days
ty
why the credit disabeld from prime also
We're moving our database
When i can send credits
When will it be over?
around 2 days
@sage flint We can send credit tomorrow ?
I don't know, there is no eta when everything will be completed
متي استطيع تحويل الكردت الي شخص اخر
When i can send credits
@sage flint @near canopy
#support-ar
Hey how can i help you
Why can't I convert ?
it didn't need both bots to move their databases together....
We're moving our database, and we are working on it
ok, ty
Can you be more clear
We are doing it all at once. Better
@Bs.Clever#0021
First Change @stone cloud databases
After @lean badger
users can't benefit in these two days
In that case its on the developers they are the ones who are working on it
My pleasure
ik why now sorry
elaborate please?
It was about the music command doesn't work anymore but i read the annoucements channel
good for you, also friendly advice read #status some alternative
thank you
yw yw
Hello! I use probot in my server and bought premium and I can’t use the premium commands?
A little help?
Did you invite the bot succesfully?
Yes
Did you kick the free one?
kick and use the command /vip move.
Can you show me a screenshot from the premium site?
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
Guys whats the command for music
It was removed due to youtube's policy.
Oh
#chat-ar please
Can i help you?
i want to transfer credit
how
i hear that probot is stop recently
what time the probot will work again ?
In approx 2 days.
Is the probot role above those roles?
ty
We're working on it
Ok. Thanks
yw 
Does the Twitch Info not work? The bot doesnt Post anything
It indeed does have some issues right now. Should be fixed next update.
Credits command not working
Please read the channel's topic before trying to help. Thanks.
Who is the creator of probot?
Dramex and Rooka
what is this badge?!
if you click on a badge it says what its for. that particular one means that the bot uses the integrated automod feature from discord.
We noticed that you are a premium user, for faster response go to #premium-support
Hello, is there a way to change the trigger for an Auto Response without having to delete and re-create it?
We noticed that you are a premium user, for faster response go to #premium-support
yo
Self assignable roles not loading?
@empty escarp Still?
Seems to be working now
Disabled duo to maintance to our database, will take up to 30 hours ..
Alrighty.
nope.
try /vip restart
Lets stick to questions that are directly related to probot in this channel,
But as Evvyly Said it's because probot uses discord's Automod
How do I reset the text xp for a user who left? Thanks.
We noticed that you are a premium user, for faster response go to #premium-support
Use the user's id
/reset
what is ProBot Prime
noting
Im having this issue but its not recognizing a message already been sent.
Shows as "Select a Message" even though a message was sent.
We noticed that you are a premium user, for faster response go to #premium-support
try reloading the page
you created an embed message, sent it
reloaded the page and opened the self-assignable roles section
and you can't find the message?
after selecting the embed of course..
correct
may i have an invite to your server in DMs?
(i'll need administrator permission once i join)
What exactly will u be doing?
i'll need to take a look at a few things to understand what's causing the issue
i'll be trying some fixes as well
We noticed that you are a premium user, for faster response go to #premium-support
Could you try a few more commands using (/) slash and prefix and lemme know which of them work?
ping,avatar,server,kick,vip restart,color,ban
its affecting all servers i have access too. No Embedded Message can be found.
We noticed that you are a premium user, for faster response go to #premium-support
Could you open a ticket and send me your report in details?
There be no point as you already outlined the situation above.
Yes but that will be helpful for me to be able to look into your issue as there is a few more people reporting the same issue, if you dont want to it's alright but give me a few minutes until i figure out what's causing the issue ..
That's fine. Could you tag me when you do find out the issue please?
Sure.
not working.
what exactly?
thanks
all commands?
You're welcome
All the commands listed above are not working with slash and prefix (#)?
may i have an invite to your server in DMs?
sent
please ping me in a channel that i can use commands in
@violet whale please open https://probot.io/premium/manage and click on "invite" pretend like you're inviting the bot but don't actually invite it
just give me a screenshot of its name
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
it will be something like premium0000
alrighty.
@grand marsh what's the version of the bot that you're currently facing this issue with?
wdym?
We noticed that you are a premium user, for faster response go to #premium-support
alright
-Premium Tier 1
-Premium Tier 2
-Free version
I have x2 Tier 1
x3 Free
You're welcome ..
Server i started working on is a Free one
that's not what i meant
the server that's currently facing the reaction-role issue
what's the version of probot in it
and i find that out how?
It's the purple logo
usually the bot's avatar
send a screenshot of the bot that you're currently using's Profile
can i help you?
I'm the owner of the server Dynamics referring too. His my Head Admin
Ah so it's the free version, well may i have an invite to the server in DMs?
As i said in #support-ar your account is blacklisted
did you use multiple accounts to collect daily/vote reward?
No. I'm a businessman Cridit hasn't done it @viral sundial
yes, you are blacklisted for trading
Why @viral sundial
Hello, tried to use #vip status ‘status’ but it is not working. Anyone knows why it shows error when you selecting from drop-down eg ‘Playing’.
We noticed that you are a premium user, for faster response go to #premium-support
i know I haven't done business
try using /vip restart then try again
I'm sorry but saying you didn't do anything won't change the fact that you're blacklisted for trading ..
and trading is against our rules so you can't appeal to be unblacklisted
Thank you ❤️
You're welcome.
But I haven't traded it
If you have a picture of me trading it, send it to me
@viral sundial
contact @spring ether in dms, and wait for him to answer you.
Ok bro @viral sundial
🙏
It won't allow me to choose a message for Self-Assignable Roles anymore
!rr
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
why i cant see colors list.
have you created an embed message?
How to rest the ranks?
Yes I have, I have been setting up many Roles with these embed messages but today I can not add them to any Embed Messages
Not the ranks like the xp chat and voicr
#1 ~ 👉 Go to server settings -> Roles.
#2 ~ 👉 Add numbered roles like the picture below.
#3 ~ 👉 Save and you're good to go.
https://i8.ae/7hM2w
Now you are ready to use these colors.
/colors
Shows the colors list
/color number
Choose/change your color in the server.
to remove your current color: /color 0
/reset [text / voice / invites / limits) [all / user]
Examples:
/reset text all
/reset voice all
/reset invites all
/reset text @languid mauve
/reset limits @languid mauve
okay, should i do it manually or there is a way to copy it?
try to create a new embed and tell me if you have the same problem
you have to do it manually
okay thnx ❤️
👋
Still the same problem, also with older embedded messages
Why is the premium tab always stuck at this
alright i'll send this problem to the developers and they'll tell me if there's any problem from our side.
Thanks a lot! I'll keep trying in the meanwhile
can you tell me which page is that?
hi, im trying to add self assignable roles but i couldn't choose a message even if i already sent one what should i do? @timid jewel
You already created an embed message?
yess
i can see the embed message in the server but it's not showing in the self assignable role page
I have the exact same problem with all my embed messages 😦
oh is it broken or what 🤣
🤷♀️
Hello
How can I help you
When do you guys enable the credit
Thing for probot
Because it been 2 days
I don't want to lose my money
Credit
I got as a hift
Gift*
And can you change the commands of probot
To
C
P
Credit = c
Because it's a bit annoying
@spring ether
im having the same problem, Embed message is made but nothing is showing
Hi, i've the same problem like @coral geyser and @opaque sigil on my server 😦 pls help
Hello. Why ProBot is so laggy?
There has been constant API problems for about a few weeks and there has been a lot of delay for a long time.
While this delay may take seconds for now, we fear it will take minutes in the future.
Is it about the server we are using ProBot at?
Or the time we are using ProBot at?
Can someone provide a broad answer to these and other questions?
Having this issue too
Because no one seems to care about this problem. It wouldn't have taken weeks if someone cared about it.
سلام عليكم
im sorry was that intended for someone else
We noticed that you are a premium user, for faster response go to #premium-support
Nevertheless its been well over 12 hours since the quick restart that shouldn’t take long. more consistent updates would be appreciated
the bot is clearly not operational
Hello, @hallow badger! Are you going to help us? Are you helper?
no im a premium member
Okay, sorry for tagging.
The status update sent yesterday was specifically for restarting only. The api issues are being actively worked on by our developers. That is why no
was sent yet. The quick restart has been already over with
so we just have to wait?
exactly that
when do you think it will be fixed
This time the developers are trying to make everything stable. No eta, but it should be soon.
soon™
😗 🎶 ok......
well alright fair enough. im more so reacting on the fact its taken well over 18 hours to fix an issue that my other bot devs spent less than one fixing. Tho ofc theres differences in bots and how code works along with sleeping hours and whatnot. i just expected more reliability hence why i have a private instance of probot.
be that as it may you’re ofc not responsible tho im sure you can somewhat understand my frustration.
oh well if you celebrate, happy easter.
We noticed that you are a premium user, for faster response go to #premium-support
ye ye i know
May i ask what's the problem you're facing?
main issue. self roles are not working
I just hope and pray the security measures are still up tho atm I life happily in ignorance. Probot is one of our core bots. We have multiple bots on the same security tasks but it’s still not good to have a bot go down for such long periods of time
Our self roles menus are also a big part of the integration into our community
Those work internally so no problems there.
Hello. I tried to buy a background for my level card, but it went wrong and won't let me buy. What should I do?
The rank command is currently under maintenance due to the database being moved.
~ Hello, ProBot officials and supporters.
We'd like to mention a few issues we've had with ProBot lately, which are starting to openly disappoint us and worsen our experience.
If we bring a short title to the problems, we can say 'lags and unexpected crashes'.
But please listen to this question from us as well, because we will share a few things objectively with you and add our opinion as a user.
1️⃣ Lags
- These delays we mentioned last for at least 6 seconds for more than 1 month. Sometimes (not constantly) these delays can reach up to 10 minutes.
This disappoints us who are long-time ProBot users. We get really slow replies while waiting for a faster experience and response. We are aware that such situations are a result of usage intensity, but this has been the case for a really long time and as we have observed, they are not given enough attention by the team or they are not aware of this situation.
2️⃣ Crashes
- These crashes are more frequent crashes for about two months. Those of us who think and know that ProBot almost never crashed until two months ago are really bothered by this situation. When connecting some automated systems to ProBot, we doubt it will crash and we cannot fully trust it.
We do not mean that such crashes will not occur. Don't get us wrong. The situation we are talking about is that this happens much more often. We expect better from ProBot. We believe and trust you and you will now take care of this situation. Do not disappoint us.
~ Tetris (1071436136586674187)
Would really appreciate it if you send this to #573053418017521664 so the developers and admins see it.
Don't worry, we've already done that. However, we thought it might be of interest here as well, so we wanted to post it here as well.
Goodmorning, Is there an ETA for the credit system?
Should be done in 24 hours
Thanks!
Hello! I have a question
Is it possible to have Probot join any channel when a user joins that channel automatically?
Not possible right now.
Just for this bot or in general?
We only provide support for probot. So we don't really know the functions for other bots.
Ok thanks 🙂
yw 
I have problem in my server, admins cant warn,ban,kick. Anyone help?
it just says
| You failed to pass the requirements to use this command, you need to:
- Be the ownership of the server.
- Have Administrator permissions and a higher role than the bot.
i still dont understand it
Give their role access in the moderation tab in the dashboard https://probot.io/dashboard
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
still not wroking
How To Send Credits to Friend
the credit command is temporarily disabled
due to api glitches
Nope, we just moving our database
Please read channel topic before you help someone 🙏🏻
oh, i saw someone say it is for api issues or smthn
and sry i didnt read the channel topic
No worries
Is the lags/crashes we are frequently having for 2 months about it?
Hi, check your commands settings on the dashboard also make sure that you don't have denied this commands in the interactions tab in your server settings
I don't think so
Is it possible to speak more objectively?
Your issue with lags etc should be fixed in next update in addition to moving the database, we also have a couple of small issues that we are working on
still not working
I am still unable to add an embed message for the self-assignable roles. I mentioned this earlier, so did a few others. Is there an update regarding this? 🙂
Hi! I'm facing the same problem that LadyWaffle has highlighted above.
a question. are there still problems with the bot?? I can't access the dashboard
??
As bot said, command has been temporary disabled
We're moving our database
You got blacklisted
Can you bring some screenshots?
@sage flint Do you know why I can't access the dashboard since yesterday evening?
@fluid vapor @teal junco
Hi, it's known issue and should be fixed soon, for now you can try to delete a channel, create a new one and send a embed message to it
@silent nexus 
About what?? I have no error message, it just doesn't load since last night. but try to show you
Your dashboard
Clear cookies in your browser
Alrighty, I'll try that. Thank you
You're welcome
still does not work
Is there a way to also log the reason of a timeout when using /timeout? I know it logs in the audit log but it'd be better if we had the reason in the embed
Also, any way to get previous mutes given to someone? (Like /modlogs for dyno)
Apart from that the bot is perfect ❤️
Also, typo here
It didnt work ;-;
So you have to wait for a fix, apologize for the inconvenience
No worries! Thank you for your time!
Reason in logs is available in premium bot and unfortunately there is no option to display previous mutes, you can suggest to add it on #573053418017521664
I thought this thing had a music bot
My pleasure, have a nice day!
We noticed that you are a premium user, for faster response go to #premium-support
or am I trippin
F
Bet im trippin
We have removed this feature
Just to be sure, is tier 2 needed for specified reasons in logs OR tier 1 is sufficient?
You can use the variable <@&role_id>
even if its a role?
I'd recommend you to also check out the variables in the pinned messages
<@&role_id>
tysm
why my server music commend not work
.
Literally just read like a few lines up lol
You can also check first pinned message
Please read the channel's topic before trying to help 🙏
Self assignable roles feature is having a problem, there's no message to select, though I have created 2 embed messages and doesn't matter how much I keep sending it, it doesn't appear even in the servers I used the feature in before and it still works.
*The bot's permissions are working.
i think you should also delete the music commands
The developers are working on a fix right now.
Alright, thanks.
you're welcome 
You able to tell me why music was removed tho
YouTube legal mumbo jumbo = removal
They are removed
Tier 2
it was basically due to youtube's policy not allowing it
it's not removed from my server.. should i kick the bot and reinvte it?
Gone from mine
It should remove by itself but if you still have those commands somehow you can try reinvite
why
Breaking our rules
Hello there: I am unable to get probot to update nor add new embed messages to a channel in our server which is not set to private. I'm able to update and save the embed in the probot interface but when I click Edit Sent Message and select that message, clicking Edit Sent Message then just closes that window and no change is detected. Is there some log or anything I can use to troubleshoot or any recommended steps to address this? Thank you!
You can create a brand new one and that should fix the issue
It will only send when you see the success popup
I've tried that as well...same thing. I'm able to select the channel but the window just closes and no new message appears in the server.
Have you filled each field?
2 fields in the message only:
Embed Name
Message Content
Both populated.
that is not possible anymore, as it was removed recently.
Do you know another bot
you can find alternatives in #announcements
can you try kicking and re-inviting the bot?
p.s: it will not reset your settings.
if that does not work it's due to the bot's api having issues right now.
can i use this account in probot ?? or blacklist forever
You wouldn't be able to use credits related commands.
means this credit in my account is gone
yes
but why i black list i dont do any thing
it was confirmed that you were trading with concrete evidence.
So I have a question: why won't the bot let me select the message I want to for self assignable roles?
there is proof but it's not share-able.
That's a known issue that is being worked on.
Ahh ok so I'm not going crazy XD
Someone please.help
@atomic gorge Can you try again now?
no dice, but I'll be patient on the api fixes. 🙂
Ok
i dont think i do any of this,
This command is disabled temporary, please try again later
you won't be blacklisted unless we have proof.
Bot replies
you can use the commands here #commands . Because the credits system's database is being moved right now.
Can you please restore #credit command
The / one really sucks
can you show me the proof
Requested by discord not really our choice.
That is not possible to protect the identity of the reporter.
Are the reaction roles broken? It won't let me select the embed in my server to add roles to it for folks to react.
They indeed are broken right now
The developers are working on a fix
Thank you!
you're welcome 
is this any way to unblacklist me beacuse i dont think i did those thing i think they blacklist me beacuse i have role in this server
Sorry that is not possible.
Around 24 hours, could be a bit less or a bit more.
ok thx
you're welcome 
how do i change the prefix of the bot or can you ?
you can not as prefix is no longer a command trigger for the bot
you can still set up aliases for the commands and use them like normal prefix commands
oh ic thanks
emblem messages aren't popping up on website to add self role buttons
This is a known issue right now that is being worked on.
tysm
I honestly
just wasted about 3 hours total of my life
trying to figure this out
really quick
how long has it been an issue
it started spreading 24 hours ago. It should be fixed soon.
you're welcome
, and we're sorry for the inconvenience.

Can I have the same welcome message sent twice into 2 diff channels, so one will be public channel and another being a private to see who joined
Please ping
That is not really possible.
You can use logs though
Ok thx <3
any idea when the probot transfering credits will work ?
Should work in around 24-36 hours.
hello
Hello, how can i help you?
You can use the bot that we have here at #commands
how ar u
Please if you don't need help head to #chat-en
I'm trying but it keep telling me that bot not responding
You should wait for now cause the database is not really stable and it would most of the time give you that answer.
how long should I wait ?
As i've mentioned before it shouldn't be more than 36 hours.
Hello,
I just installed ProBot recently.
I am trying to configure the automatic management function of the dashboard, but even if I turn on the restriction for "continuous mentions",
it does not seem to be regulated when I mention someone 10 times in a single post or post the same mention 10 times in a row.
Also, when I try to mention 10 individual people in a single post, the message gets deleted (it doesn't give time out though).
Do you know what considerations may be missing for settings?
okay then thanks
It won't work against you most of the time cause you have a higher role.
Thank you!
I tested with my other account which is assigned only to everyone roll.
and ProBot's roll is right below Admin.
Is it working fine now?
no, the issue is the same
Can you show me a picture of the message that gets the deleted and the one that doesn't please?
Self roles
We noticed that you are a premium user, for faster response go to #premium-support
Ye I know
what is the news of probot?
I think I dont have permission to send pictures and URLs
(URL is for Google Drive. I recorded it)
:raccla
Aw, heck. No custom Raccoon emotes here.
But 😂 oh my gosh this automatic message reads like "don't hang around with the peasants, go get faster responses elsewhere" /j
@kind sparrow do u need help??
I already asked my question, just popping back in here for updates on the role reactions working!
role multiple is not working
We noticed that you are a premium user, for faster response go to #premium-support
trying to send Google Drive links...
1cC-mF3XScjcjYd_kXYOgzAqZVLyFhBZn/view?usp=share_link
1K1vC8KmOBtFFtDqNsQpuQMXNprHfrsiD/view?usp=share_link
1uI8cDI8cJi_1VZFIpD24wJTwa7SJJ-1k/view?usp=share_link
ah, finaly
sorry that the UI is in Japanese 🙏
There is a problem that our developers are working on it
Hi, I just installed ProBot successfully and already created reaction roles. It also worked. I wanted to change the message which the roles attached, so I deleted it and sent a new one into the channel. Then I went to self-assigned roles, picked my embedded message but now it can't find any message to choose. I also tried to install the bot completely new but this also didn't worked...
I have a simple question, why is the self-assignable roles bugged for me?
I am trying to create one for my server but whenever I try to choose a message to apply the reaction buttons, it doesn't show a single one (I made sure I chose the correct embed before that)
Same here
How to have the premium role?
Hi 👋 There is a problem in self roles that our developers are working on it
@jolly valley @normal bolt
Thank you 🙂
Thanks
You would have to subscribe for pro bot prime/ premium
Anyone mind giving me a hand?
Ofc how can i help
Just wait for it
Just made a ticket but essentially let me send you the photo I just send in the ticket channel ❤️
We noticed that you are a premium user, for faster response go to #premium-support
@loud hill
Any help would be nice ❤️ @supple elm
The auto role isn’t working right now, our developers are working on it
And sorry for the late response
guys i have probot in my serv and my friend tell me i can do some music in vocal channel what is the command for ?
Because pro bot doesn't make music anymore
Because pro bot doesn't make music anymore
we dont support music feature anymore
Self Assignable tab roles not loading
Till when
🙂 🚫
Hello
The auto role isn’t working right now, our developers are working on it
hi 👋, how can i help
whyare the credits disabled?
Should work in around 24-36 hours.
You can invite it through https://probot.io/invite
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
aihgt ty
Hey!
Hello, how can i help you?
anyway to condense the reaction roles to be on top of each other rather than so spread wide
can i help you?
no not really cause this is really discord related
@cyan flare
i can do it through discrod?
yes, can i help you?
When does the maintenance end?
i don't really know, but most likely you can't
24-36 hours.
ok thanks
yw 
When will Credits commands be healed?
as mentioned above, 24-36 hours.
Thank u
probot does not delete temp channels after everyone leaves hmm
Hello
Hi, try to change delete cooldown
The support team earning money for work?
Hey, please use only one support channel at the same time
#support-ar
Unfortunately, I will not give you an answer to this question, sorry
Hi, I have a problem when I want to do the react role. I created the embed but when I go to compile the react part in the "select a message" section there is nothing. Could anyone help me?
Why?@sage flint
hello, I need help with probot
30m trying to set on my server the reaction role and i'm still stuck bcs it asks me to select a msg where there're none (i se and embed msg and already sent to the specific channel)
guess it's a bug
bot still on the top, set as admin, etc etc etc...
help pls
same thing me
yep, we were writing in the same moment
ahahaha what a coincidence
eh
Hi 
Its know issue and should be fixed around 24 hours. For now you can try to create a new channel and send embed message to it
Apologize for the inconvenience
@balmy heath
Thank you black! Have a good evening
Glad to help, you too!
ty @sage flint
i'll wait
have a nice day
You too 
hmm trying to a new message embed to a channel that is private but there is no message being sent
Can you kick and re-invite the bot?
did you fill every field in the embed?
ok
no just content and color field
Can you send a picture of the embed inside the dashboard?
probot offline 🤡
@cyan flare
Can you kick and re invite the bot?
Does the bot have the sufficient permissisons?
alr gimme 1sec
yes i have sent other embeds the same one and havent touched prems
Make sure that the bot can see the room
@cyan flare
@cyan flare its back online but he showing me this problem why
what? the channel im sending the embed to is private while i create the full channel
The api has issues right now, and the developers are working on it.
alr thx
Make sure that the bot has access to the channel
i kick and can join but sill offine
it does, it allows me to select the channet to send the embed message but when i click send new message there is no message sent to that channel
we're sorry for the inconvenience. But the bot has issues with the api right now and the developers are working on it.
ok
The embed module has a lot of issues right now due to the api not functioning properly, so that might be a side effect of that.
is online
ok, when would it be up?
if you know
should be less than 24 hours from now.
is online but i cant go to dashboard
hello?
if it still does not show up in the dashboard, try to change a channel's name in your server.
it work
can you give me your server's id?
||1068643008628670527||
It seems that this is due to issue going on with the api
it should be fixed soon
thanks
Oh, I was about to ask if there was an error or similar to the bot, cant use any command or access the dashboard at all
It's mostly due to that
Is that also why its not logging anything currently?
Thanks for the info!
Kicking and reinviting the bot will mostly fix that
Hm alright. Thanks!
yw 
Hello the auto responder does not work i can tell it does not respond to messages that it responded to, i can not take a look at the settings becose im on my alt account it is not a big deal am just asking is the auto responder removed?
it works fine right now, but if it does not respond it should be due to the bot's api having issues right now
Ok thank you very much bye!
you're welcome 
is the bot not working rn?
i'm wondering the same
Not responding to anything?
yes
it isn't posting when someone joins/leaves a server, either
most of the features are down
on every server i am in the bot dont responding
This might be due to the maintenance going on to the api. Apologies.
okay
how long does maintenance usually last?
c
not longer than 24 hours
Why does probot say the application did not respond when I type /rank?
The database is currently being moved so any credits/leveling commands are temporarily disabled
okay thanks
yw
After i make an embed and go to make a reaction role. ProBot doesnt detect the message it sent in my Self Role channel. When i looked at the previous self role messages. It said to select a message when there was one and it was set up correctly. Please help.
That aspect is being worked on right now
Thanks!
Waiting 
Also, There is a misspelling of the word "Announcements" In the Onboarding screen when i joined and it asked me what notifications i want
how do i make the bot play songs
check pins
That is gonna be fixed in the next update!
oh okay! Have a nice day!
It was removed due to youtube's policy not allowing it anymore.
you can check for alternatives in #announcements
that dosent say anything
why i cant play music
Hey our servers reaction roles broke rougly an hour ago. Is there issues with them or? To be specific the auto role and reaction roles, none of them work (nobody touched the settings).
It seems that message was removed
If so, sadly we don't have any recommendations right now.
WHY IN MY SERVER I CANT PLAY MUSIC
the music module was removed due to it being against yt's policy.
@arctic bluff ^
thx
oh well
how do you actually get server avatar now
as it needs a username in the avatar command now due to the slash command update
hi my Reaktionsrolls not more working , to day work Pefec
is the bot down ?
It's mostly under maintenance right now.
