#support-en
1 messages · Page 87 of 1
Ok
guys i have a problem my /play comand dosent show up
Hello, the music feature was removed
@west kelp when the music will come pls
c
Nope, its illegal
why?
mmine has the same problem
oh
oh
it is said why?
Hi!
Music feature has been removed, check #announcements for more info
.
because such actions are unfair to other users
did u delete my message?
why doesn’t it want to add self assignable roles
Hi, elaborate please
like I’ve made self assignable roles right how do I add them to the message
Because I see not button to send the roles to the message
oh wait nvm
had to put an amount a user could take sorry
But thanks anyways
Im trying to setup reaction roles for the first time and ive managed to get the emojis setup with roles attached and the message sent but when i un react from the emoji if i have the role then it takes it but it wont give it when i react.
i have it on toggle btw not take or give
Hello, i wanted to ask, how i can set up, that whenever somebody sends an invite link in my server, that it auto warns them and deletes the message?
@near canopy
try creating new role > drag the probot role down > save > drag the probot above all the other roles > save > make sure probot have all permission required > should work properly with you
please do not mention admin’s
oh i’m sorry
Auto-Mod Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Automod module and select the automation you want, then select the action you want ( Delete Message - Mute Member - Warn Member)
3 - Finally, click on ⚙️ to add enabled / disabled roles, etc.
Keep in mind: To block specific words, select the Bad Words automation and click on ⚙️ then enter the desired words. Don't forget to check out the Only Images Channels and Only YT Channels sections at the bottom of the page.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
I set up a server and was able to set everything up. But now I can't get into the editing window on the website. There it is shown to me that I have to set up the bot. On the server, the bot works normally as usual
does anyone know what that means?
Hi 
Edit any channel name in your server
hey Im trying to set up the self assignable roles with an embed select menu, but the bot cannot see any of the roles. I've moved it to the top above all the other roles only being under staff roles, logged out closed the tab, reopened and logged back in, and it still cannot see any of the roles.
@native geyser hey man, they /rank command keep failing
ive also ran into problems with the self assignable role. some of my messages work, and others arent 😅
can anyone help me solve this problem?
try creating new role > drag the probot role down > save > drag the probot above all the other roles > save > make sure probot have all permission required > should work properly with you
please do not mention admin’s, screenshot please how do you use this command
@rapid hinge 
Worked like a charm thank you 👍
my pleasure, have a good one
for some reason i cant access the dashboard for one of my servers, it keeps saying that it requires setup and has me go back to the discord but the bot has been set up since last year and worked perfectly fine before
try changing any channel name or description on your server, should work properly with you
thank you
glad to help!
thank you so much
fair enough, he just helped me yesterday and join the server, so he knows the situation
nw ^^
just the command both as /rank and /rank (user) only works 50% of the time
yes juste read the rules
screenshot please
try </credits:2> user:@Tiger command then try again

how can i make it work at all times?
and not just 50% of the times
by using </credits:1>
known issue, should be solved by dev’s soon
sounds good, you know how soon?
no eta
I can't play music
Give them role with administrator permissions
Hi!
Music feature has been removed, check #announcements for more info
When has it been removed
Drag Probot role on the top of your role list in the server settings
month ago
Oh I see, thanks
You're welcome
thank you
ok thanks
If the dashboard doesn't load up and I have everything set up for probot but still wont load up what can I so to fix it
Any clue on why I can't see anything although the ProBot is at the top of the role list?
<@&675070424748654593>
I respond to your right there #support-en message
Hi 
Edit any channel name in your server
Hello, in your server settings move Probot role above rest of roles
yes
Like I mentioned, it's already at the top
i tested with a brand new account
oh yes sorry, so create a new role then refresh website
after you can delete that new role
Invite me to your server via DMs, ill check it out
alr
Oh thank you!
Awesome it worked thanks for helping!
Its working fine
My pleasure, have a nice one! 
You're welcome 
how do i get probot to play music
when i go to the dashboard, the music tab isnt there
like google says it is
Hello,
I don't know what's happening, but I can't access the Probot website to edit my commands in my community server. It keeps going around in an endless loop (shown in the pictures attached) and is not going where I want it to be. XD
Is the website not available at the moment? Or is it something else? Thank you for your time and consideration!
Hi!
Music feature has been removed, check #announcements for more info
Hi 
Edit any channel name in your server then check dashboard again
That should fix this issue
Awesome thank you! Ill check it out when i have a second lol
why the actual f*** was my channels deleted in my server when i disabled temp channels
<@&675070424748654593>
Hi, temporary channels should be set in a different category than your normal voice channels
We're sorry your channels have been removed, that's how bot work. When you turning off temp channels, bot will delete all channels from selected temp channels category (by default is category for temporary channels only)
i recommend that you add a warning system so that you can be ready for the channels to be friggin' deleted
That is actually a great suggestion. You can suggest in #573053418017521664
Back again and wanted to let you know that it works now! Thank you very much!
❤️
My pleasure, have a nice one! 
Can we set reminders ?
@near canopy hello
Why my account is blacklisted?
@sage flint
Hi, unfortunately this is not a feature
You can suggest to add such a feature on #573053418017521664
Hi, please do not mention admins for help, also he even dont know english
Are you using multiple accounts?
Two accounts
For what purpose?
so that my server is active
I just saw you actually asked about blacklist on arabic channel and you got respond here #support-ar message
Please stick to this
Where do I call them@sage flint
via DM or arabic channel
Real quick question, can ProBot do @mentions inside the message contact box?
Hello 
Sure, simply you need to use ID and input it like this for following types:
Users - <@ID> example @sage flint
Roles - <@&ID> example <@&424428808951824406>
Channels - <#ID> example [#support-en](/guild/224308865427046402/channel/664941916722429986/)
To get ID, first you have to enable developer mode. You can enable it in your Discord settings in Advanced tab. When you enable it, just right-click on a channel/user/role and hit Copy ID, now you have coped ID in your clipboard!
sweet thanks
My pleasure 
how to i place it in my server then? How do i send a message. I used buttons
you need 'manage server' permission
Where do I go to turn that on ?
music has been removed #announcements for more information
also please do not individually mention admins
ask your server owner to give you the perm its not a thing you can do on your own
aight thanks
yw
I’m asking cause I’m the one in charge of the server and I’m having a hard time setting it up since it’s my first time using discord to make a server
your issue is discord server permission issue and doesn't have anything to do with any bots, and can only be resolved by getting granted permissions by the server owner or any other person with administrator permission
Ok
music has been removed, #announcements for more information
In a welcome message how do u get probot to say a channel name
Like make them say something like #announcements and link it
check the pinned message to see the variables
thank u
you're welcome
Hello
I'm divorcing probot
Hi
Probot is falling off, ever since the music incident, I don't like the bot nomo
When I try to select rewarded role for levels it says no options even though I put the role in a high enough position

Just remove probot, turn to other bots for assistance
W
Hello. I am struggling with setting up the Twitch notification on my Discord server. I set everything up, and it vanishes.
how do I add the welcome image message thingmajig
oh ye there is no music command 💀
ulllo, Im having an issue where Im unable to use the web browser pro bot dashboard
Hi, i see that Probot can send personalized message if we send a Word.
What's the command for activate that ?
<@&675070424748654593> .
@fading mirage it's not a command
You can create auto-responder using the dashboard https://probot.io/dashboard
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
oh ok thx
Could you send a screenshot?
https://probot.io/dashboard select your server and on the Welcome & Goodbye section you can set it up
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
I've done this like 5 times & it continues to go back to this
Make sure to use the "Save" Button
I have
do you mean you want to know how to create color roles?
Read channel topic, please..
Change any channel's name in your server and then reload the page
could you send a video of you setting it up and then it "vanishes"?
That worked! Thank you!
You're welcome.
I can try
I don't know what I did different but it's suddenly being fine 🤦🏼♀️
Hello, I have a problem, when someone join the server, the robot does not mention him and give the message, only a message comes, without a mention.
hello
I can blacklist these two people
Because they deal probot money
thanks! dm RJ
screenshot please your welcomer setting also the output
Ok thx

My roles won't appear when trying to establish react roles
try creating new role > drag the probot role down > save > drag the probot above all the other roles > save > make sure probot have all permission required > should work properly with you
Okie dokie let me try it out. I'll get back to you.
Got it to work out thank you @timber helm
Hi there 🙂
I got a new computer and wanted to go into my settings to edit an embed
Now I can't access the server anymore, the probot page says I have to set up the server, and sends me to the invite bot pop up
But the bot is already in that discord
Is there a way to access the embed settings without deleting and re inviting the bot new and set everything up again?
my pleasure, glad to help ^^ !
try changing any channel name on your server, should work properly with you
I'll try that, thank you
yw yw
try target:@everyone
Ok
@timber helm oh heavens that worked! Thank you so much!
glad to help , nw !
Hi
Hi, why can I access /play command?
Hi!
Music feature has been removed, check #announcements for more info.
does probot doesnt support music anymore?
no as mentinoed in #announcements
Just having some trouble setting up my twitch embed for a specific channel, can anyone assist?
Sure, what's the issue?
So on the probot site, I've set up the embed, however, when I go live on twitch for testing it, it sends the original message I had instead of using the embed, probot has the perms to send embeds, but just won't do it.
Can you show me a screenshot of your embed settings?
Embeds just refuse to work, guy that was helping me out disappeared.
Can one of you guys help me add a welcome message so when someone joins my server it says so. 🙂
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 3MB in size so that the bot can send them.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.

Is there any way I can auto ban/kick people using a certain username? I'm getting quite a lot of people trying to impersonate me and DMing members of my server
Hi, unfortunately its not possible
Any idea how could I pull it off? Or how to go about solving this issue
there’s no way by using ProBot
So I have probot in my server but it shows this
try changing any channel name or description on your server, should work properly with you
Hi, ask your question right way please
known issue
yw
i have probot in my server but don't work the /play command
We have removed music feature, check #announcements for more info about that
you're welcome
Ello Ello.
Seems to be having an issue with sending an embed message? No matter which channel I pick it is not sending?
Hi, any errors appears when you trying to send it?
I have successfully posted other messages before, albeit a while back.
Let me check again
hrm, no. after I click "send new message" the box closes and then..nothing happens
Can you show me your embed message please?
screengrab ye?
screenshot
You're sure that you didn't reach the character limit?
it wasnt notifying me as such. will check now
It says embed description is limited to 4029 charecters, just did a mc word check and this comes up to 2241?
Actually there is no notification about that, we should implement it i guess. However character limit for message content is 2000 and you cannot pass it
Yeah but you used message content not embed description
so its 2000
ah flummery
https://www.pythondiscord.com/pages/guides/python-guides/discord-embed-limits/#:~:text=Embed description is limited to,is limited to 2048 characters This says 4096 for description or am I misreading?
But fair, will rejig and get back to you
Okay, it sends as description, so consider it resolved. Thankyou!
You're welcome 
hi hi,
</reset:1> type:Text_or_Voice target:@Tıger#0017
try using his ID
anytime, glad to help!

when i try to go to the dashboard of my server it says i got to invite the bot to the discord but its in the server <@&675070424748654593>
hey, edit any channel name or description in your server
oh wow it worked, ty
Can you transfer bot ownership to another server member?
Hi!
Uh, i have invited this bot into my server, Im trying to get it to assign roles, and i have already placed the bot to the highest position however it still wont show up in the assign roles :/
which tier are you using?
Just the free subscription
try creating new role > drag the probot role down > save > drag the probot above all the other roles > save > make sure probot have all permission required > should work properly with you
#chat-en for non-probot related questions
the default version is for all members
my server owner wants to pay for a subscription, but I dont want to be able to see his card info
how do you play music with the pro bot?
That is not possible anymore, check #announcements for more info.
he can buy it from https://probot.io/premium Tier 2 then he can transfer it for you yes
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
by using </vip transfer:1>
</vip transfer:1> number:bot number user:@Dustin#0144
ask your question right away please no need to wait
alright
use one support channel
Thnx I'm in ar chat
pley
Thank you
nw, next time use one support channel
I just tried to transfer it and it didnt work
We noticed that you are a premium user, for faster response go to #premium-support
you have the premium role it’s working?
show me how you tried to transfer the bot
hi
how i change this on my profile prob
its like bio on my profile probot
#profile
</title:1>
thanks
yw
hello! i'm attempting to manage probot for my server via the dashboard but it just keeps saying the server requires set up. i'm not sure what to do or if the bot is just down...
nevermind! i searched for a solution and found it. thank you so much.
What solution did u find? I having same problem
hey, edit any channel name or description in your server
Okay thx
yw yw
Is there any remedy to not being able to access the Dashboard when I have ProBot already enabled in my server and previously accessed the Dashboard before?
hey, edit any channel name or description in your server
Thank you
what happened to the DJ function of the BOT? <@&675070424748654593>
No longer available
eventually coming back or gone for good?
#announcements message afraid to say gone for good
..
So /search and /play is gone?
Yes unfortunately
Is there anyother bots that do that?
I don’t know any .. other than probot 😌
Ok
Hey! I was wondering if it is possible to make a self assign role locked behind a role? Meaning I don't want someone being able to get that role without a certain role.
Hello, no.
Role rewards are only locked behind levels, that is the only requirement
Okay, thank you very much^^
Hello (: how do i add colors to my color list?
#1 ~ 👉 Go to server settings, Roles.
#2 ~ 👉 Add Numbered Roles Like The picture down.
#3 ~ 👉 Save and go out.
https://i8.ae/7hM2w
Now you are ready to use this colors.
/colors
Shows the colors list
/color number
Choose/change your color in server.
to remove your current color: /color 0
Thank you :)
you're welcome
Hi guys I struggle with probot, I want to setup Self role assignation with a button, but no roles appear in the list.
Probot is even above admin in the role list on my server I have no idea why it doesn't work 😦
Hi 
Create a new role then refresh website
after you can delete that new role
it sadly didn't work 😦
Hi, edit any channel name in your server. That should fix this issue
thank you beautiful person :D:D
My pleasure, have a nice one! 
<@&675070424748654593> the support team will reply soon , be painted ❤️
We noticed that you are a premium user, for faster response go to #premium-support
Type /help At #commands
And click add to your server
Then go to command list and check it , enjoy using probot 
how can I do press the reaction to verify?
We noticed that you are a premium user, for faster response go to #premium-support
Open ticket here #premium-support if you got no reply please mention me
@nocturne flax
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
I need someone to talk to me.
about probot?
How do i get my roles to show up here?
make sure the ProBot✨ role is higher than other roles in your server
if that don't work, close the site with all the changes saved, create a new role in your server then go to the site again to check
How does probot calculate weekly exp using top. it seems incorrect every time we use it. Does it starts on a certain day of the week and end on a certain day?
We noticed that you are a premium user, for faster response go to #premium-support
hello, can we change prefix in probot?
hey, can u help me? /rep the command does not work at all
what does the profile background do?
i need help our probot isnt work /play wont work
no
it's disabled for now
change your /profile background
feature removed
how do i put it back
for how time?
you can not
no information provided
ok thank ut
so um how can we play music
removed
ow
thanks we will just use another bot
you can try out other options provided by us in #status as music bots are being taken down by youtube lately
Thank you
That is so saaaaaaaaaaaad
hi how do i know who was on last months leaderboard
You can't
Yw
oki ty
hey , its shows “no options” in the dropdown for role rewards
what do i do? i do have the required roles in the server
<@&675070424748654593> .
make sure the bots role is above other roles
and make a change in one of your channel names in your server, it should fix the issue
Okay thank you!
Where is the Persian/Farsi Chat ?
Hello !
My problem is my page on this server stay blocked even if I configured it; btw ProBot joined my server in july 2020 and this is the first time I have the bug.
And my profile photo disappears on the site
make a change in one of your channel names and it should be fixed
#chat-int
and use this channel for bot related questions only please
how do i make my own bot
The bug is fixed, thank you :)
?
yw
as the channel description says, probot related questions only please
Ok, Sorry
Is it somehow possible for the maker of the temp voice to kick ppl from the voice? Our old one was able to do that but for this one I didn’t find the function
<@&675070424748654593> .
Hi! Unfortunately not
hello i have a question
hello, please just state your question
hello, please just state your question ?
hello
Just ask your question.
hello, how may I help you?
i want to report a bug, when i put the command /play. the probot doesnt play the music, what can i do?
New here! Nice to meet you all! ProBot website doesn't allow me to access the server settings. Even after reconnecting the bot with the server it shows This server requires setup. again and again. ad blocker and cookies are disabled
This is not a bug, the music feature has been removed.
Hey, this is a known issue, simply edit any channel name or description in your server and the issue should be fixed.
Going to try it right now
You're welcome
Perfect! It works! Thank you very much. May i ask why the music function got removed?
Had the same problem and it`s fixed! Thanks very much! 🙂
Awesome. It got removed because simply YouTube asked us to remove it, you can read this message for more information: #announcements message
I see. It was a great function. Anyways thanks for the support and i hope we will see more cool function and updates for the bot
Glad to help, I hope so too
hello I got the premium but can't use it it always comes up that I should buy it again
We noticed that you are a premium user, for faster response go to #premium-support
hey, invite your new bot from https://probot.io/premium/manage
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
hello, i added the ranking to my server but probot wont give any rewarded roles. Said roles don't have any permission and probot is set as administrator. Am i missing a step or something?
Thanks for reading, have a great day !
Hi 
Can you show me your leveling config please?
I'm having trouble setting up self reaction roles in my server. I try to add a message where it says message required, but it's not working with me >_<
What am I missing?
Hello 
First you have to create and send a embed message, check out this short guide 
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
✅
thank you again !
You're welcome 
No spaces at all? It'll space out the words on its own?
Of course you can put spaces between words
"without leaving a blank" means that you cannot add a field and leave it without any text inside

So I send the message out first before adding it to Self assignable roles message?
do any one know if it possible
when i click on a reaction it show me an embed message as an answer
yes
Hello why Probot removed music settings?
Ok thank you!
Hello, unfortunately it is not possible with our bot
Hey! Due to legal things from YouTube, You can read more about it at #announcements channel
Oh
My pleasure 
do you if it is possible with anyother bot?
you mind telling me?
i really need this'
Rip
I don't know sadly
Yooooo
I'm new here
ProBot is a really good bot btw
Just wondering guys, the command to play music??
Please someone help
I haven't used it for ages
And the YT vids don't help either
Oh
Is music removed???
Nooooooooo whyyyyyyyy
aaaaaaaa
Ok I will
Ah thats such a shame
gg
Thanks for help
Blacku
You're welcome 
Can't get image to show username or 'Welcome' text when a new user joins
Hey <@&675070424748654593> , I am getting a wrong bot number error when trying to change my custom bots avatar.
I've also tried using "/vipavatar" to no avail please see below images for reference.
Please advise on the best way to fix this.
Hi, how you provide your avatar into the command?
Hello, increase a text border a little bit
Wasn't aware I could adjust the text box lmao, thank you.
You're welcome 
We noticed that you are a premium user, for faster response go to #premium-support
Hi, use /vip restart command
Also it may take some time to update username because is limited by discord
Having trouble with a picture too
You can set picture with /vip avatar command
🙄 - [object Response]
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593> The support team will reply as soon as possible , Thank you for your patience
We noticed that you are a premium user, for faster response go to #premium-support
WHATS THE COMMEND OF YOUTUBE PLAYING ON PROBOT?
Can you explain more please ?
I JUST WNAT TO PLAY A VIDEO SUOND FROM YOUTUBE
This feature has been disabled, to find out why 
#announcements message
Did this put the link gave me that @prime mason
what link do you mean?
a link to a image
Yep Like this
yes
so what is the problem
??? It gave me this " - [object Response]" lol
look like it is currently under maintenance
Do i need both pro bot
We noticed that you are a premium user, for faster response go to #premium-support
No, premium alone is enough
We noticed that you are a premium user, for faster response go to #premium-support
You can do that, but if your subscription period expires, there will be no Pro Bots on your server
Hence no welcome, etc
try using aliases then directly upload the image
Hello. So i have Probot on three of my servers, and is about to set it up on another one. Its three tiny servers, so i have not logged in for a while. So now all my three servers say "This server requires setup." on the website. But when i press the Continue to Discord" then "Continue" And at last "authorise".. Nothing happens. What am i doing wrong?
hey, make a change in one of your channel names (for all those servers, you can change it back after) and it should fix your issue
Thank you 🙂
Hey <@&675070424748654593>! Roughly a month ago, this issue occurred. And now, it happened again. Any idea why this keeps happening to this server? FYI - I have three servers activated and only one specific one has this problem.
make a change in one of your channel names and it should be fixed
Thanks!
yw yw
how can i play music
with pro bot
music has been removed
#announcements for more information
how to make probot always online
<@&675070424748654593> , Support team will reply soon , be painted 
We noticed that you are a premium user, for faster response go to #premium-support
Hi! You don't have to do anything. We host our bot 24/7, so it's always online and at your service 
how could i make probot use the /play command
hello
what role should i give to the mod to be able to accesses the pro bot dashboard
Hi, a role with admin permissions
Hi!
Music feature has been removed, check #announcements for more info
yea you mean administrator ?
yes
ok thanks
are you using multiple accounts?
does anyone know why i don't have the music option on probot page?
music is removed
is there any substitution i can use?
SoundCloud Official bot is an option
ok thnx
yw
Hi what is the command for the music ?
@slim fulcrum 
Why ?
YouTube request, you can read more about it at #announcements
Hey uh
Why is my profile on probots dashboard not up to date with my current profile? My name was On Hiatus like a year ago now
I've already logged out and back in, didn't do anything
<@&675070424748654593> thought I'd ping
Yo wassup I just wanted to say how can i exchange probot voice points into hours
<@&675070424748654593>
Hi, its a dashboard bug
Any way to fix it?
Unfortunately no
Damn, that's fine
Hello, what do you exactly mean by that?
(Tysm btw)
You're welcome 
If I make a post take a credit?
Please use support channel in your first language - #support-ar 
speak english
But it will be much easier for us and you to communicate and help you in your first language. So if you are Arabic, please use #support-ar channel 
buy them from the site https://probot.io/dashboard, under the credits store section
hi 👋 as it’s mentioned in #announcements music is no longer a thing on probot
Not sure if I am missing it but is there a way to have temporary voice channels remember a bitrate setting or copy the create channel settings?
<@&675070424748654593>
<@&675070424748654593> Where is the /play ????
no for now
removed
Thank you 🙂
i need help
How can I help you
So it's saying this server requires setup even though it's already set up sooooo
(trying to edit rules embed but cant see anything)
@obsidian cedar try editing any channel name or description in your server
I have the same problem, editing a channel worked for me thanks
do you mean background
can i help you?
yes
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
u can get it from this link
ممكن مساعده
thanks
move to #support-ar
yw
are u arabic? @spring ether
move to #support-ar
i have two accounts @sage flint
but one is for my servers and one for private messages
Hi, I'm trying to setup an autorole for the rules of my new server but the role i want to assign doesn't appear in the list. The embed is done, Probot is already above the non admin roles and I tried refreshing the probot administration page a few times but I still don't see a single role in my list. Any ideas on how to make it work? <@&675070424748654593>
Hey, try creating a new role
Thanks ! How did I not think of that? 😅
@west kelp i need help
Hey, please just ask your question right away
my acc is blacklisted for no reason
How do i add spinning???
Sorry? Mind reprasing your question, please?
guys
this is nothing about support
but
is CRYPTOBOOM24 legit?
just got a message
from
"Skyscape1"
that i won .028 btc lol
or sum
idk
Hello, I'm trying to add some Level roles but even tho I've moved the bot's role really up, it can't see any of the roles to give
- I've refreshed the page a couple of times, checked the "manage role" permission
idk
<@&675070424748654593> .
@bitter current you must buy the premium version (tier 2) tho you can change its nickname
@blazing jungle ask in #chat-en instead please
@snow moat try creating new role > drag the probot role down > save > drag the probot above all the other roles > save > make sure probot has all permissions required > should work properly with you
Thx
yw
I figured that out thanks, it was just slow
yw
Hello, I would like to know why I cant play music with the bot anymore in my server.
the music won't work anymore
Oh ok thank you
Alternative options with music
We recommend the SoundCloud bot
https://discord.soundcloud.com/
Or the Watch Together YouTube activity
https://support.discord.com/hc/ru/articles/4409342945687-ЧА%D
Discover independent artists and play select tracks from your library.
Do you know any music bots that u reccomend?
alternative options with music
hi i am doing school server and i dont know how to set self assignable roles can someone help me with it ?
!rr
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
2- i dont see that embed which i created
you have to send it
can you show me?
oooh i have it
i didnt save that embed
i send it but not save 😄
thx for help btw
hello , i have a little problem
i want to put level role and i can’t select the roles for an level
like
look
i try on safari and google and it s the same thing
<@&675070424748654593> (so so sorry but i need it fast 🥲)
Hi, move probot role above rest of roles in your server settings
then refresh website
Create a new role
then reload website
after you can delete that new role
I have a quick query - Is it possible to get a ProBot removed from a server if the person who linked it etc... is no longer an Administrator?
Any server admin or owner can do it
Ayo! Quick question. Is Probot capable of autofixing URLs in a users message? For exmaple if I post a video from twitter without the "vx" prefix, it doesn't play in discord. If a bot could auto edit any twitter URL to include that prefix, that would save everyone hassle of adding it themselves.
Hi, unfortunately it is not possible
Damn alright I appreciate it
@night umbra Wsg Bestie
Please, refrain from using this chat unless you need support related to probot. Thank you.
I noticed if an admin deletes a log from probot it doesn’t show up in the discord audit log. Is there any way to make this happen or have a record if a admin ever deletes a probot log message?
How can i reset all the XP and levels on the server?
/reset
as target use@everyone(server id if on mobile)
Ty very much
yw
Just wondering if it is an issue on my end of probots, but I have a discord with probot on and working but when I try to access the dashboard it says I need to setup probot on the server
but I have had times where I could access it and other times when I couldnt
Hi, edit any channel name in your server
ah yes that fixed it. Weird
Hi, not all types of activities are recorded in the audit log, so there's nothing you can do about it
Hi ! I have a question about the level system, does "Voice and Text" means that the user have to get the required text level AND the required vocal level or just one of them to get the role ? If the answer is the first one is there a way to put "Voice OR Text" ? ty
Hello, if u set both of them, then it requires to reach both, text and voice to get the role
hm ok i see .. Is there a way to put Voice OR Text ? Maybe by spliting the side "Voice" and the side "Text" in 2 different rank reward ? What do you think about that ?
Yes you can do it. For example set voice for 0 and the text for 5
ok tysm !!
Ofc, my pleasure
Oh and last question please : "Remove with higher reward" means higher rank in the server or RankReward higher in the list ?
Rankreward higher in the list
ok ty for helping me :))
Ofc its my pleasure:))
@native geyser hello accept add need u prv
How can i get exp so fast
This command moved to Slash Commands /profile.
hello, there is a cooldown to getting xp, so really the only way to level up fast is to talk regularly
Oh ok. But does it count if the bot not in the server ?
no it does not
you're welcome
Have a nice good bye
you too
< 3
i have a question probot is not reading the roles for the leveling system i was wondering how to fix that
<@&675070424748654593>
try creating new role > drag the probot role down > save > drag the probot above all the other roles > save > make sure probot have all permission required > should work properly with you
i checked the perms it said the bot had role manager but the bot didnt
try creating a new role then refresh the page ^^
glad to hear that
How do I let one of my mods make embed messages?
he must have administration permission to accept to the dashboard
Alr
You have yes stand there -18min to reach LVL 1 means you need 18min to reach that
but at Lvl 2 there is -1 h 9min means that you have to do another 1.9h or is that simply counted with the 18 min?
may you elaborate please ?
I would like to know if it is necessary to reach lvl 2, to take 1 hour and 9 minutes or over the 18 min from the previous lvl already included
For text, every 2-5 minutes(?) while sending messages will give you an amount of xp from 10 to 40 each time. Which mean after sending a message and gain xp, you will have a cooldown of about 2 minutes, regardless of how many message you sent, it will only count xp after that cooldown and continue
- For voice, about every 2-5 minutes with the xp amount of 10. This is a fixed amount but may be changed while working since I just calculated this pretty long ago. You can just sitting in a voice channel, regardless your voice states, xp will still count after cooldown. But to get reward roles bound to the voice levels, you will need to gain some text xp to trigger bot to update level roles
Hi! None of my server members are able to check their own rank or access any ProBot commands. How/Where can I edit these permissions?
cat10
when I type /play, it doesnt work to play music
how do i fiX
Hello if i buy probot premium level 2 5$/month can i change the name of the bot and the profils picture of the bot ?
anything free?
Hello, yes you can
when I type /play, it doesnt work to play music
how do i fiX
The music feature has been removed as stated in #announcements
thanks and last questions , with probot any features to kick people who have not been connected for a while, for example members who have not been connected to discord for 3 months are kicked? or who was offline?
No, but I think this is a discord feature. It's called Purge.
thanks you very much for your help 😄
I did it put its written "Role Position" below the rank name instead of "Only voice" or smth else. Is the reward working or not ? Can someone help me pls ?
hey i have a question, i dont understand why my pannel of my server dont working, please help me
its that for just some serveur
it didn't do that before
Hey try changing a channel’s name
whatever channel
I have to change the name of my server?
no just a random channel in your server
<@&675070424748654593>
thx, its working 👍
make a change in one of your channel names and it should be fixed
@charred tinsel @stuck nova u both reed the channel topic multiple times before trying helping someone
sry i dont wanna spam or smth i just think my question has been skipped
hey i have an issue with leveling system? i think its an issue idk
I did but forget i asked. Thanks for your not help
i have this option here. i want ppl to lvl up ranks via voice chat since we all use that instead of typing. someone reached lvl 5 in voice but he did not receive the title. why is that
Make sure that probot is above the other roles
Well, check his permissions
it has administrator permissions
Maybe you have some disabled roles for leveling
how do i do that?
oh i dont have any there.
@native geyser
Hey, How do I change the prefix for my server?
prefix is no longer used
Hello, I paid for the monthly premium plan of $5, it was paid and approved on my card but the premium was not released on my dashboard.
We noticed that you are a premium user, for faster response go to #premium-support
السلام عليكم
hello , once paid, and access to probot premium how to change his name and profile photo?
you will need to have tier 2 subscription in order to do that
once having it, you can either do that on the site https://probot.io/premium/manage or using the /vip command
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
thanks you very much
I cannot control your bot from the dashboard. I tried several methods to solve the problem, but failed. I got a message that I lost my token, I need a quick fix.
is it possible to have a coupon code 🙌? try my luck 🍀
no unless we have any announced in #announcements
try changing any channel name in your server
you can get support in korean in #support-int
Yes no problem I asked just in case haha thank you for your responsiveness 🙏
Sorry but I think my question was skipped
Hey there, is it possible to create a command (or use one that already exists) which adds & removes roles from a user?
Hey, I’m trying to play music on ProBot but the command does nothing, and when I went to the website as per the guide I wasn’t able to find any music related categories to toggle it on. What do I do to enable music?
#announcements message
music command removed
so for some reason i think my account is kind off terminated or something because i can't transfer discord probot credits to other accounts and when i check my profile it always says rank 0 like can u guys fix it?
@plain salmon
can they see any command show up upon typing slash?
/role
Nope, it says the dont have perms for any probot commands
you have been blacklisted
ask anyone can access your server settings on desktop to check in integration settings to see if there's any command restriction
Okay, will try that when i get to my comp, thank you
I want to create a prefix command, which takes a user as the input and adds & removes specific roles.
Using /role add and /role remove to do that would be tedious.
you can add aliases for the commands on the bot's dashboard of your server
they will act like prefix commands
So, that will give me the ability to just use it as a prefix command — But where can I create/add the function of removing & adding a role at the same time.
not possible
I see, thanks.
somebody help this poor dude
@split needle idk if I should mention people who message me privately about scams or other matters that come from this server but here we go
I need help with the ranking system
I set levels for text
I have voice set to 0
It goes 1, 5, 10, 15, 20
I try it out with /set level and it doesn't work
Probot is above all levels
With access
Level 1 and 5 work fine
nvm I got it to work
thank you! I solved it thanks.
Is there anyway to make the Embed messages larger (To fill the page) So much room on the page just feels so blank. I love it so much but if it was able to adjust to fill the page it would be amazing! (Posted to Sub reddit Suggestions)
<@&675070424748654593>
No you cannot.
This might be because you have zoomed out too much on the app yourself
Trying pressing CTRL + (-)
To zoom in
Different users are going to see it differently according to their settings
My bot had commands for playing music and now it doesn't
Music through the bot will not work
Alternative options with music
We recommend the SoundCloud bot
https://discord.soundcloud.com/
Or the Watch Together YouTube activity
https://support.discord.com/hc/ru/articles/4409342945687-ЧА%D
Discover independent artists and play select tracks from your library.
<@&675070424748654593> I'm having an issue with ProBot assigning roles to users who are not admin. I have given probot every role permission on the server, it is the very top role on the server, and have tried setting roles through the color function, through the self-assignable roles function (as reaction roles, a selection menu, etc), and in every instance the bot can give roles to users with admin perms, but not to anyone else. When trying it with the /color command they get told they don't have permissions to use the command. when using reaction roles or an embed drop down, they react, and they get the green tick on the embed dropdown option, but never receive the role.
To troubleshoot, I made an entirely new server with just me and 1 testing alt account (who is not admin'd), and installed just this bot to ensure it wasn't conflicts with another bot, and it still will not grant user roles
<@&675070424748654593>
I cannot search roles to add to self-assignable roles. The profit role has every permission and is at the top of the roles list. I have added my embedded message as well.
Hi, make sure that users have "use application commands" permissions
Hi, create a new role then refresh website
After you can delete that new role
Thank you I will try that.
The problem still persists.
that is turned on on @everyone, yes.
not me forgetting i actually typed @ everyone, but luckily i don't have permissions
whew lol
Hello, is there anybody who can help? When i go on ProBot i can see my Server, when i click on it there is a message "go to discord" , then i go to Login go to authorize and when i click it the system make a u-turn to beginning ....whats wrong?
try changing any channel name or description on your server, should work properly with you
someone has already helped me, unfortunately I actually had to throw out the Probot and add it again
can I assume that the links are all still present when they are displayed to me on both sites?
Im so tired with @native geyser i have problem need connect with u
- we don't offer support in dms. any inquiry just ask in the support channel
- use your main language. we prefer you to use your native language for easier communication so just use #support-ar
Arabic mod didn’t help me
you didn't even asked anyone in #support-ar and expecting people to dm you
Just saying connect with admin dm
Im asking for 3d ago no one help me
@split needle look no one help me in ar support
Coz i need @native geyser to give her invoice for bot
any ideas on how to fix?
someone know how to do that members cant change there names?
something related to the discord settings, ahead to #chat-en for non-probot related questions
ok
screenshot how the bot respond to you when you are using this commands
when i use the #credit or profile the bot not reply ,, why ?
it’s working
before I came here he was not reply to my message either when I used the command /profile he replied to me with a message containing it "profile.png"
and here the bot replied to me normally 😆
I did what Ghazal told me. Problem is : its now written "Role Position" below the rank name instead of "Only voice" or smth else. Is the reward working or not ? Can someone help me pls ?
Any issue with the bot not updating VIP status?
We noticed that you are a premium user, for faster response go to #premium-support
try creating new role > drag the probot role down > save > drag the probot above all the other roles > save > make sure probot have all permission required > should work properly with you
should work properly with you what’s the issue?
I’m I best to give it a restart?
kick & re-invite the bot
Thanks
after adding the bot u can restart them
How do I reset everyone's bot level ?
/reset type:text/voice target: @everyone
Hello! I was wondering if its possible to have the /daily option for probot not pop up anymore when someone types it, so that only the two mini game apps show up as /daily suggestions. Is there a way to have it stop showing as an autocomplete option here (see attachment) without making it so Probot doesnt have access to the channels?
I use probot for leveling system so I need it to be able to view the channels so it can track XP but want it to stop showing up for /daily
@jade rover I am NOT from support, but I do know the following:
If you go to the integration-section in server settings and dissable /daily in all channels, they won't show up anymore.
But I'm not sure if you still may see them as administrator of the server.
My probot is in my server and still working but the dashboard is no longer connected to it - "This server requires setup" but "Continue to Discord" does nothing.
Same. It says to “continue to discord” but nothing happens!
<@&675070424748654593>
That worked perfectly thanks bro!
Hello. Out of some reason, I can not use the bot anymore. Is that a general problem?
Same for me.
Same for me
Hi, you can hide this command in your server settings
integrations
Probot and set this command to denied for everyone
And this is working only for people that does not have administration permissions
Hiya!
Probot doesn’t welcome new users into my server anymore. Dashboard still functions.
Pls ping in response.
Hi, edit any channel name in your server
Hi, edit any channel name in your server
Recently, my staff seems only being able to use slowmode when they have the permission: Manage Channels
How can I somehow allow them to use the /slowmode command without it?
I have included their role in the control panel and enabled their corresponding integration.
ty!
That didn’t work
Do it one more time with another channel
How can I help you?
Hi, adding their role to "enabled roles" should work
Hi, do following steps
- enable welcome image
- change welcome channel
- save it
- didable welcome image
- change back your welcome channel
- save it
Can someone say me where the /play cmd went?
It started working but now the bot is just unresponsive
Ig all bots are at some point gonna reach massive bugs 😅
Hi, use this command /credits @YourFriendNicknam amount
Hi!
Music feature has been removed, check #announcements for more info.
hello, I can't manage my server! the page only shows me to add the bot to the server again :/
mine is the same
@sage flint thank u so much for the help ❤️
<@&675070424748654593>
screenshot please
may you provide some screenshots
tried clicking on it but nothing happens
somehow the problem was solved 🙂 ! (But I had the same problem.)
:white_check_mark: **@Lucifier warned! **
try changing any channel name or description on your server, should work properly with you
looks sorted now, thank you very much
glad to help, have a good one !
That has to be the weirdest fix I've ever heard of but it worked! Thanks!
So you know, Probot keeps deleting links posted in my channels. Even when the feature is off. As seen in my logs.
<@&675070424748654593> -
make sure you saved changes, if not try kicking & re-invite the bot
it doesnt :/// i can add that when i delete one of the two RankingReward (VoiceOnly or TextOnly) for the same role its written again "TextOnly" or "VoiceOnly"
should work properly with you, screenshot please
probot is currently admin and is above every rank that he is supposed to give (the higher one is "Dog God" that u can see at the bottom of the second pick)
you tried creating a new role?
yes i did
try changing any channel name on your server
nothing :/
by the way the reward can still working just ignore that’s message
oh ok that was my question tho if ur sure its fine for me
all good
nice ty :)
yw yw, my pleasure, have a lovely day
@timber helm When a member get upgraded in voice XP (for example from level 2 to 3) will a message be sent in the levels channel?
Or it is only for text XP?
ty you too
currently the message assigned to the both of them
hi, how can I create a message 🤔 ?
!embed
Embed Message Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.
Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.
Customizable Discord bot for welcome images, logs, social commands, social media notifications, moderation, and more.
@acoustic cave ^
thx but it is already done, my question was about creating a message in the embed to setup a reaction role message
in embed module there's "sent new message" button, click the on it and select the channel you want to send message to
trying to log into my dashboard to edit some items that the pro bot has sent to my server but it is continuously asking me to authorise it and cant get access to the dashboard anyone any help ?
Hi, edit any channel name in your server
thank you
My pleasure 
Hey there
can u elaborate please
Like
I am using /p and also #p
To play something and it doesn't even respond or anything
No
Idk
Like the bot isn't using
Hello, I was trying to update Probot on a server, but in dashboard it gives me this message:
It’s been set up for quite a while. So it seems odd
When I try to reintegrate it, it appears like it worked, but then just gives me this page again
Any insights?
^^ This happens for me too @modern shadow
Recent development for you?
@modern shadow@dusk mulch
Hi, edit any channel name in your server
@sage flint
Thank you! It worked
Is there a way to allow a certain rank to be able to see the mod actions log on the dashboard without them having the administrator role on the discord?
Would like the ability of all of my staff have access to it, but not all staff have the Administrator permission.
Thank you!
Hey, unfortunately not
My pleasure 
Glad to help you 
Hmm ok thanks, guess I'll make a suggestion unsure if you know if maybe they did that on purpose?
Nah, we just restrict whole dashboard for admins only, of course you can suggest it at #573053418017521664, maybe it will be added cause its a nice idea
Ok, makes sense and will do, Thanks
You're welcome 
<@&675070424748654593>
chose favorite color role
Hi all, has the warn user in automod been removed?
We noticed that you are a premium user, for faster response go to #premium-support


