#support-en
1 messages · Page 81 of 1
I made it like this but it didn't work
and one more question . how can I link another channel on my embed message ? so user can click it and go to that channel ?
Hi, make sure that Probot role is above that role that you wanna assign, check if bot has all necessary permissions as well
Copy channel ID and input it like this <#id>
thanks this one is fixed. now please help me to configure emoji role too please 🙂
can you please take a loot on the screenshot. is everything correctly ?
Try to use buttons instead of reaction
button works . there is problerm wth emojies I see
is there a way to automatically give everyone on my server a role w probot? auto roles only works for new people that join i believe
We noticed that you are a premium user, for faster response go to #premium-support
Пон
can prime bot give roles as users level up??
We noticed that you are a premium user, for faster response go to #premium-support
Yes, use the /role multiple command.
Yes, you can do so with the leveling system.
!level
Leveling System Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.
Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
mine wont set the role but only there level
!roles
I can't see my server roles in the dashboard
1 - Go to your server settings.
2 - Next, drag the probot's role above all other roles.
3 - Finally, refresh the page and you're done!
Can you double check that the person has the reached the requirements for both text and voice level?
@main helm try to edit any channel name or description in your server
im only doing text level
@west kelp how does the bot level system work what are the levels
So the voice level is at 0
yes
For Text XP you gain xp everytime you send a message and then there will be a 1 minute cooldown before you can gain xp from sending a message.
For voice it's similar where for every 1 minute of being in VC you will gain xp.
The amount is small and randomized everytime
Pro bot is on the right side of the list.
It also works normally, but I can't get to the Dashboard.
@main helm try to edit any channel name or description in your server
I saw your message, it got deleted because it had a link in it. You can just send images instead
no bots are supporting music just bcz of youtube
here some alternative
#status
ok thank you
@west kelp ill just wait till the weekens
We noticed that you are a premium user, for faster response go to #premium-support
see if bot makes changes
As long as it has perms then everything should work fine.
it has all he permissions
even admin role
Yes was a link from lightshot
If I delete pro bot from my server and put it back on again, can I get back to the Dashboard?
I told you what to do
Try to edit a channel name or description in your server, then switch it back
It will fix your issue
ok
can the pot play music?
music removed Learn more in #announcements and #status
@west kelp thanks for the support pal
oh thanks
my pleasure
You're welcome
Okay thanks it's working again, I've deleted pro bot from the server, and put it back on everything works again.
👍🏻
Hi is anyone able to run through the music aspects of probot?
Hello
I want to talk
With an admin
Recently i got hacked
I lost 15m credit from another account of my friend
<@&675070424748654593>
music removed Learn more in #announcements and #status
read the channel topic please
hi , can’t do nothing about hacking ect…
Oh sorry someone already mentioned the support role more than 5 minutes ago. I figured I shouldn't ping if it had been 15 minutes since ping but I understand now.
No one can help me ? @timber helm
nope , if you’re hacked it’s related to your end
Ok
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
Hello, I tried to access the control panel without success, it asks me for permissions and then makes me repeat the procedure, the only message it's "This Server require setup", and if i click "Continue on Discord" again, same thing, auth...
hi, just by changing a channel name or a channel description, should work properly with you
what channel?
hello, i recently invited probot on my server, but the music commands dont work
from your server channel settings
music removed Learn more in #announcements and #status
oh thx
i don't understand, i'm sorry, i've not a channel for BOT, i've channel where i test all command private, and channel for normal chat, pro bot work, send message, work the cmds, the problems its only that i can't see the dashboard, last year i can do, now born this problem
yes hello, bot doesnt play music anymore, i need help, because its the best bot there is and it doesnt work for me :((
hello??
please heelp 😦
It might be weird because I'm using a translator.
I have a question. I've been using Probot for a while now, and suddenly the play doesn't come up.
I went into the Probot server and changed the settings.
It doesn't pop up. What's the problem? I deported him. I tried to get him back in.
yes okay i just read the annoucements, the pro bot play doesnt work due to some youtube legal stuff
yeah nah were f*****
YouTube problem?
Thanks
just change any channel name on your server, should work properly with you
music removed Learn more in #announcements and #status
here some alternative #status
do not interfere with others issues please, respect the channel topic
-
I'm asked to choose a message, but there's no selection menu, so can't I write it down?
-
What should I choose?
where is this?
Question... can someone explain how profiles work? I see that they (badges, user level, and rep) sync across servers, but my questions lie with level and rep. How do these two things work/how are they used?
the level is the level you gain across the servers having probot. you can gain more of it by just chatting
rep is reputation point, can only be given by other users to you. the command is disabled for now so you can not gain any in the mean time
it's working perfectly fine
music is not the only feature, saying the bot not working because music is removed is not true
you need to create an embed message and send it with the bot first
go to embed messages module (임베드 메시지) to create and send one
Hello
Hello, can i ask about the weekly leaderboard reset exact time when does it reset automatically?
My brother just created an account like 2 weeks ago, when he used the /credits command and tried to transfer credits to his friend (he isn't blacklisted), ProBot said that "transferring credits from new accounts is temporarily disabled".... my question is: When does ProBot consider a discord account as "old"
every monday at 0 utc
30 days old
monday or sunday?
OK, Thanks for the help
cause someone said sunday before
I just don't remember correctly but starting of monday would be right
no as it is weekly leaderboard anyway
though you can suggest to have custom reset time in #573053418017521664
The /rep command is disabled across the board rn?
yea
Ah ok. Ty!
How do I create a message?
on the site, in the embed messages, create a new mesasge with the 생성 button, then add components within the 필드 추가 button down bellow
once done the the message, you can save the embed message for later uses, and send it to where you want with the buttons bellow on the right side
Oh, thank you so much!
hello my users are not getting there lvl roles can any one help me ?
Can I put a moving emoji inside the embed?
I have increased the points for the member, but the member did not receive it, what is the error?
Can you make sure the bot has admin? Also, try checking if they actually reached both their txt and voice levels requirement.
pro bot stopped working on my server, i didn't have the command for turn the music on
1)go to your discord servers chat
-
-if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV
-if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W
-
copy the message you just sent and paste it on dashboard
i only chose voice
Oh I see
Tell the user that levelled up to send a message in chat
So that the bot can give them the role
oh ok ill try that
You can't play music with ProBot anymore. Read #announcements for more information and #status for alternatives
Ok thank you
I have increased the points for the member, but the member did not receive it, what is the error?
You increased their points not their xp
What is the way to increase xp?
Use the /setxp command. Or /setlevel
I don't see it plus XP, it's resetting xp
Thank you so much!
help me
I don't understand? Did you use the commands?
You're welcome
for example member has 5000xp, I want to add 500xp, what should I do?.. can I not add it?
Why can't I do it..? ⁇
</setxp:1027925656463491153>
You have to do it in Discord, just like the GIF
I think it's to set XP for members, it's completely different from plus XP,
What do you mean?
Literally follow the instructions and you'll be able to do it
Yes, it doesn't add, it just sets xp
yes tks
How do you add an immobile emoji?
What should I do with this ⁇
Hello, yes it is
can i have ?
1)go to your discord servers chat
-
-if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV
-if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W
-
copy the message you just sent and paste it on dashboard
I'm sorry I really don't understand you
Have what?
the welcome backgrounds
!roles
I can't see my server roles in the dashboard
1 - Go to your server settings.
2 - Next, drag the probot's role above all other roles.
3 - Finally, refresh the page and you're done!
Unfortunately that doesn't work
that took a while but thanks :D
Can you try asking in Korean in #support-int ? I can't understand your issue.
Apologizes, I was looking for them 😅
Roles show up in auto roles and other tabs but not in assign role :/
Try editing a channel name or description in your server
Free?
?
For free?
this worked! thank you!
Nvm sry
You're welcome
hi! are there problems with the bot? i was looking to edit a few things in my server, but when i go to my dashboard, it says the server requires set up. and when i "invite" the bot again, it still won't go to the dashboard, it keeps loading, and after about a minute, i get the same message again: server requires setup 🤷♀️
<@&675070424748654593>
where i can go to make a list of bad words ?
i edited the message from probot , but it didint edited
music removed Learn more in #announcements and #status
hi, just by changing any channel name on your server, should work properly with you
Go to https://probot.io/dashboard, login, select your server at the left side and go to automod module so setup the feature
oh, and there it is! it worked indeed. thx so much for getting back! have a great day, or evening whatever applies to you 🙂
Guys how can I add music to my server?
as you can see they are not updated
check the pinned message to see variables
you too as well
music removed Learn more in #announcements and #status
how i can do that ?
elaborate please
how to check the pinned mesage
-
go to your discord servers chat
-
-if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV
-if you're on pc use your emoji and put \ before it and send it https://imgur.com/a/QT1KMOx
-
copy the message you just sent and paste it on dashboard
oh ok tq
ok sorry i still not understand what exactly i need to do to update the message from the probot
music removed Learn more in #announcements and #status
noooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo
how am i soppused to play music
replace the emoji :names: by what i just said above
here some alternative #status
still dont know how to do that :))
follow the steps you can do it :))
here
yeah , but im not understanding thats the problem :))
im not understanding the steps
send me the server link in dms please
nw
i type /play and it doesnt join the channel
hey i want to buy credit card 1m how can buy ?
music removed Learn more in #announcements and #status
it’s illegal to trade something like that
this can make you blacklisted
owy
but i want to buy credit how ?
it’s illegal to buy credits!

you can only get credits by https://probot.io/daily & https://top.gg/bot/probot/vote
for pay no?
elaborate please?
what?
what is your main language?
kurdish
Sir buying/selling credits it’s illegal
need anything else i can help with?
yw
Its not recognising any roles in the dashboard, closed the website and reopened and it still dont see them
So, I can't use the /play command in my server. I've checked the dashboard, the command is enabled.
Same here, trying to add the self assignable roles working, I did the embed message and sent it to a channel, when I add emojis/buttons and search for roles to assign, it doesn't show any role. Probot is at the highest rank on the server tho. What am I doing wrong?
I have done the same
On all my other servers working fine (about 2 more servers)
Just this one isn’t working
Do you have a different config for the servers on which it works?
No it’s the same
try creating new role > drag the probot role down > save > drag the probot above all the other roles > save > make sure probot have all permission required > should work properly with you
music removed Learn more in #announcements and #status
It has admin
try what i just said above should work properly with you
follow the steps
Still nothing
No roles showing at all
And when putting the ID in it doesn’t do anything
screenshot you did the same steps here
I created test
(Sending)
I moved the bot to the bottom, saved went back onto it, moved it back up and saved and still nothing
Sorry I’m in car so the screenshot will take time to send
refresh the page
I did
I closed it
I reopened it
I refreshed it
It’s just not showing the roles
try later maybe there’s a delay
👍
just by doing this steps should work properly
hi, i need help
hi hi, how may i help you?
in my server bot cant play music how do i fix that ?
i type #P and name of music and nothing happens
same query
I deleted it without knowing the channel using temp off function. Is there any way to bring it back?
music removed Learn more in #announcements and #status
^
youtube is still doing it after 2 years....
imagine open-sourcing an API and using it is illegal
bruh moment
Please help me!
due to youtube terms of service
How can I get my server avatar ?
there’s no way to brack up this channel
use </server:1>
I did it on my channel.
sadly you can’t bring it back
Well I can't touch on the avatar to open it
use a desktop version


Got question
Hey is it just me or doesn't the /play Command work? The bot has all the perms, the command worked a while ago and now that a User has the DJ-Role on my server, it doesn't wanna go at all.
Are there general problems with it atm?
Still nothing :/
<@&675070424748654593>
ah jesus I didn't see that. Thanks tho!
Hey, I can't access my Dashboard I can only infinite times reconnect but nothing happens.
I even have used the bot over a year now. I fear that when I kick him out that I lose all my settings.
Why is the /play command not there anymore
Because YouTube is poop #announcements message
Doing this did nothing. I am managing others servers, they all work and even adding another brand new server worked, why does my main server dashboard not work anymore? <@&675070424748654593>
<@&675070424748654593>
changing any channel's name in your server will fix it.
Thank you!! I had the same issue.
It did indeed, thanks!
why am i blacklisteeeeeeed
i won a credit giveaway and they didnt give me the credit then i found out im blacklisted for no reason i just lost the chance to get a lot of credits
are you using multiple accounts by any chance ?
what did you do before get blacklisted
claim my daily
from more than one account ?
i asked for unblacklist yesterday and they said they will unblacklist me so the day after i though im unblacklisted so i joined giveaways and found out that i was still blacklisted
be patient please
.#p does not worl for me
music removed Learn more in #announcements and #status
can someone help me understand why nothing shows up here
probot is at the top of my roles list
nothing shows up if i type either
try creating new role > drag the probot role down > save > drag the probot above all the other roles > save > make sure probot have all permission required > should work properly with you
that worked thank you
Whys the /play command for music not working in my server?
music removed Learn more in #announcements and #status
Roles still not showing up on the website
that’s worked for him @obtuse fossil make sure you this the same following steps
I did
I done all the steps
Its just not showing the roles
Just done it again and its still not showing
i’m sure you missed something cause the other guy worked with him perfectly
try changing the browser
I made a new role, I moved the bot down to the bottom, i saved, went off settings, went back on settings, moved the bot back up and clicked save, reloaded the page and thing
try deleting a role then add a new role
Ok
I removed one role, remade it and then they all popped up?
But reacting doesnt give the role...
It is above all the roles
the role popped with you?
Huh?
it’s working fine right now?
No
Its showing the roles in there but they arent working with reactions
Just says looking...
just wait then try later, it’s a little bit bugged, when you add that many reactions, try to add one more reaction with any role and save changes then remove it .
The 3rd one shows fine...
How do i summon the bot in the chat for example to play music or smth
Music has been removed
music removed Learn more in #announcements and #status
ohh
please do not interfere with others issues
sorry
read the channel topic
Hi, i'm kinda new using Probot and when i'm doing my Embed i noticed i cant Ping inside the embed. There's a way to ping a role in an embed? I was looking for some answer for a couple hours :s
check the pinned message to see variables
i saw <@&role_id> before but where do i introduce it in my Embed?
This is happening cause the special words?
Is there a reason i cant do /play?
<@&675070424748654593> sorry
In provided role name not ID
What do you mean? I don't understand
How can i check the provided role name
Hi so today someone send a msg in chat with the bot even tho i should be the only one with acces. Is there any way to know/see who has acces?
here you inputted role name instead of ID.
Role ID looks like bunch of numbers, example 424428808951824406. To get it, first you need go to your settings and in advanced tab enable developer mode, then in role settings in your server, click 3 dots next to role and hit Copy ID
why does npt /play work anymore?
Hi, all users with administrator permission can access the dashboard
Does this bot play music in voice channels?
no
Do you know of a bot that does?
hello, someway i can test the twitch notifications without start the stream? like sent it
Hi, Unfortunately not
yup, everything is correct
can you show me all your settings?
Any reason I can’t get this message to work in an embed? This is in self assigned roles. Once I select my embed, it tells me to select a message with no options to select a message. I can’t finish making my embed or save it because of this. Is there a way to put a message in or am I missing something?
Make sure that those images that you used are not bigger then 3MB
Hi, did you send your embed message to the channel?
I haven’t yet.
you need to send it first, after that you will be able to choose message
Oh okay. Thank you.
Hello
We noticed that you are a premium user, for faster response go to #premium-support
Iam trying to add the Probot premium to my server
its not
can u tell me why nothing shows up ?
Bot is the higher role in server.
Hi, and whats your issue?
is there a way to give new members a specific role when they join
Check if bot have permissions to send messages to selected channel and perms to attach files as well
Sure, on the dashboard (https://probot.io/dashboard) head to "auto roles" and just choose what role you want to assign to new members
Apparently connecting ProBot is being rate limited?
wdym?
hmm that didnt work, at least on my alt
create a new role then refresh the website
Do you have enabled member welcome screen?
yes, he have
I'm trying to reconnect ProBot to my server; it wants me to reconnect despite me having already done so, and when I go through OAuth2, it says it's being rate limited
try to remove it and setup again
i do not
You have "server require setup" screen but you already have bot in the server right?
Make sure that Probot role is above that role that you wanna to assign and if bot has all necessary permissions
More simple fix is just editing any channel name in the server 😉
that worked! thank you :)

does the pro bot not work anymore?
what is your issue?
when I try to get the bot in my call it wont work
Thank you now I know why!
yw
not working, idk
invite me to your server via DMs please
is the music down on probot? the /play command doesn’t appear
Music feature has been removed, check #announcements for more info.
ah damn that sucks thanks though
Hi, I was trying to program the bot to give roles to members when they reacted with a specific reaction
But it isn’t working
<@&675070424748654593>
i need help
Self-Assignable Roles Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.
Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.
@nova hollow ⬆️
Thanks
ask your question right way
ok thanks
@viral sundial it happened again...
So The bot will not be able to turn on music in voice channels?
expand your nick variable size
Music feature has been removed, check #announcements for more info.
Width ?
Okay Thanks
yes
Will the music feature come back anytime soon?
No
Okay ill give it a try, thank you ❤
You're welcome 
Okay thanks
@ancient swallow
Lemme guess, music feature?
How'd you know 🌚
Magic
Well, we accidentally deleted folder with whole music feature code 🙃
Just kidding, but not really 🤔
We seriously deleted whole music but not by accident, we do it with premeditation! And there is some info about that at #announcements channel
Ohh I have read the reason in #announcements
Damn !
It was one of the most best bots for me
What a pun fortunate

is it gone forever ?
unfortunately
TY 🤍

hi I need help why isnt the bot working
I keep doing slash play and still
not working
.
It might be a few reasons
- bad connection
- far voice channel region
- too hight or too low bitrate
- bot overload
what other bots can I use
.
When I try to use ProBots music commands they don't show up in the command list
Idk, one of reasons might be that we removed music feature
¿
Follow rules please
Welp time to remove PROBOT from my servers
Ok
thanks
No worries.
guys i need help
The bot does not play music, what should I do?
ProBot doesn't have /play option
I just added probot to my server with all permission and moved it to the top of my role list. The problem I am having is that the the bot isn't detecting my server's roles when I try to make self assignable roles (via reaction). Help??
@errant holly @idle sandal #announcements
make a change in one of your channel names and it should be fixed
How do I add an image to my welcome ? Also, my welcome keeps going to the General chat rather than the welcome channel
https://probot.io/dashboard -> select your server -> welcomer module
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
"We have received a letter from the YouTube Legal Team regarding the use of YouTube content in our service. As a result, we have made the difficult decision to discontinue the ability to play music from ProBot." 😦
Sorry didn't see
no worries
likewise
I already set up the stuff, it just continues going to the general chat
Will the ability to play music ever return?
Safe to say I've thrown my phone in a pit of rage several times.
Thank you! It's working now.
can i see the message please
depends on policies
Yeah hold on
Wait
IM a dumbass
A figured it out-
Thx though 
no worries
Thank you for your reply
yw
Can you recommend a good bot for playing music ?
How do I make custom color roles ?
server settings -> roles -> create roles -> give them colors -> name them with numbers
Thx
yw
Those will also count for the self assignable roles, yeah?
well if you set them on dashboard then yeah
if you're not gonna use /colors command then you don't need to name them with numbers
Oh, aight
oh ok thank you
yw
answered above
washa ping ping
hm?
please do not use this channel unless you have questions related to probot
why i can't play music anymore in my discord
i think my bot is braindead
sorry i just see it
We noticed that you are a premium user, for faster response go to #premium-support
I'm trying to understand how to set up a reaction role. I have an embed created (for testing purposes), but creating the reaction role also requires a message, but I can't figure out how to create a "message". It just shows me an empty dropdown.
Is music still possible to play through other streaming services?
you need to send the embed message to a channel, reload the page and then select the message that you sent
I tried that, then it says "Cannot send an empty message"
the music feature was removed entirely
Ah alright thank you
you're welcome
Okay, it turns out there were required fields that the panel didn't ask for.
you'll need to add 1 element (Field) at least
Yeah I figured that out now, and was able to send the message.
The panel didn't say anything about requiring those, so I left those empty.
Thanks @viral sundial !
well, not choosing any means that the message is empty and the bot can not send an empty message
you're welcome ^^
I get that now, but I was explaining earlier that as a newbie to the form, none of that was clear. The form asked me to provide a name, so I put one in, then I saved it, and that was it. Whereas with other forms such as "Self assignable roles", it would not allow me to save if something was missing.
Now I'm trying to figure out how to associate a role with a button.
No, it's all blank. I positioned ProBot to be higher than the roles I'm trying to assign.
make sure that probot has administrator permission
Will do. Thanks!
yw
make sure that probot has administrator permission
and then reload the page and see if it works
i don't really understand what do you mean by these screenshots
but please make sure that probot has "Administrator" Permission
Server settings > Roles > Probot > Permissions
also try creating a new role and changing its name and position and save, then head to the dashboard and reload the page
let me know if this doesn't work out
I gave ProBot administrator permission but it still isn't working. I also verified that probot is above the roles I'm trying to assign. I'll try the 'create a new role and changing its name and position and save'.
alrighty, keep me updated
It's my mistake.
" 관리자 " stands for the bot's administrator Permission rights.
After creating a role, everything was normalized. Thank you for your help.

you're welcome 🙏
Creating a new role worked. All the other roles showed up. Thanks again @viral sundial !
you're welcome
🙏
hey! I can't seem to use the /play option for ProBot
the /play command doesn't show up
check pinned messages
sadly we can do nothing about it
you're welcome🙏
im sorry to ask this again, i see it's a common question, but i couldnt figure it out by reading previous responses
Trying to let others in the server use the Utility command: /roll
specifically this person atm:
I'm sorry, but I'd like to ask you one more question.
As soon as the user accesses the server, I want to give the 5th tier role.
And if Text level and Voice level become level 5, I want to remove the 5th tier role through Remove with higher reward and give the 4th tier role. Is it possible?
they need to use the command as a slash command, currently they're sending it as a normal message
she says when she presses /roll it doesnt prompt with anything related to commands
How do you play music in an voice chat
she sees other bots but not probot as an auto-suggestion - have no idea why
!music
My members are unable to use music commands?
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Music Module.
3 - Finally, either remove the added DJ-ROLES or add the members role to allow them to fully use the music commands.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Okay
as for the first one it's better to use Auto Roles, so once the user joins the server he'll get the role
also enable "Remove with higher reward" on that role so when the member reaches the higher role this one'll get removed
oooh I think it has to do with permissions related to that Role in discord maybe not being able to use commands?
could you send a screenshot?
thank you for trying to help ^^
but please read the channel's topic
oh thanks, my bad
well, considering that other bots are appearing i don't think it has anything to do with permissions
could i have an invite to your server in DMs?
it's alright
But the role paid to Auto Roles cannot be erased by Remove With Higher reward, right?
as long as you didn't put it in the Leveling System, no
it'll not be removed
I want to delete the 5th tier role when I received the 4th tier role as a reward for the Rewarded role.
Then is there no way?
Thank you so much for your help, everything is working as intended.
I had the permissions allowed in the Server's overall settings, but then contradictorily had the permissions denied for the text channel itself:
💚 🙏
you can not set the required level to 0, it won't work
the minimum required level for a role is 1 it can't be zero
Thank you for the support.
Have a nice day ~ ♥
you're welcome
you're welcome ^^
I am now setting it up on the actual server I need it to work in (self-assigned roles) and the "create a new role" and "adjust role positions" trick is not working. I verified that ProBot has Administrator Access in this server and its role is above the roles I want to assign. I reloaded the control panel multiple times after creating, deleting, recreating roles and moving them around. I re-posted the embed message, too.
Is there another way to re-jig the bot to reload the roles in this new server?
may i have an invite to your server in DMs?
i'll take a look to find out what's causing this issue
Sent it in DMs. The embed message is still in a private channel while I'm trying to set it up.
I'm sorry, but let me ask you one more question.
Is there any way to reset the level when I leave the server?
you'll need to manually reset the level of the user who left
using the /reset command
thx
yw
Thanks again @viral sundial for the awesome help! You're the real MVP!
hello my friend who can help me
glad that it works now 🙏
i need one help me every where whey i tyep bot slash
not work on my discord in everywhere
Hello, try only typing /credits
and see if it pops up on the slash commands list
and i try in every server i have and not work
/credits
not only probot
every bot not work on my discord
you're sending it as a normal message,
it needs to be sent as a slash command
once it appears on the list you need to select it
Ex:
not come for me this
hello everyone, theres some issue about the command /play, i cant used the command /play anymore
it just disappear to nowhere
nothing shows up?
yeah
check pinned messages
then it's not a probot-related issue
it's something related to your discord client
try asking discord support
may i ask why?
and no sadly i can not,
as for this issue as i said try contacting discord support
this channel is for probot questions only and not discord
yw
hi, when i try to use the music command it doesn't show up when i type (/)
check pinned messages
I can't add a role to Self-Assignable Roles despite doublechecking this server vs my home one where it's working
please make sure that probot has "Administrator" Permission
Server settings > Roles > Probot > Permissions
- Probot's role is above other roles
also try creating a new role and changing its name and position and save, then head to the dashboard and reload the page
yw
I only warned once, but when I removed the warning, 114 warnings were removed.
could you show me how did you use the command?
Hi, I'm having an issue where my friends couldn't use the "play" or any type of music command in our server while I could (Probably since I'm the server owner), but I tried to use the command but it didn't appear in the options.
feature removed
check out #announcements for more information
Alright, thanks!
hi
Hello, any staff online?
I need some help on operating the ProBot's slash commands
I type them out but they don't seem to show up on my server as a command
what command are you trying to use?
if it was music, then the feature has been removed
Yeah it's the music features
Ah if it's been removed, what other bots do you suggest I could properly use for music
My /play command isn't working for some reason. I kicked the bot and re-added it. Still no beans
Oh I should've read
i just sall that too.
music removed Learn more in #announcements and #status
^
Bruh reread my comment.
it's the same thing if you meant you can not use nor see the /play command
looking find to me
?
not sure what kind of issue is this
does it do the same to other people or just you?
idk
check that
then can you try on other servers?
not sure what happened
if you can, ask an admin in that server to reset your level and check again
you don't need to mention mod for that
we mods can do nothing about it tbh
alr
Ty
<@&336913796612358152>
don't mention admins as well

tho you couldn't
💀
my probot no longer works 😦
what do you mean?
it's working just fine
i scrolled up and to check previous messages and i think i need to reinstall my discord
i cant play anything but let me do this first
Do you know when ProBot is hiring support?
feature have been removed
whenever we need. there's no said time
Hey how to check no of messages sent using probot?
not a feature
you can just do that with the search feature of discord
why is probot not working in my server
do i need to give it permissions? if yes which ones?
what do you mean by not working?
its there is the server but when i try to like use the command it does not work
what command?
the play command
if you tried to use music commands, then the feature have been removed
bruh
So the bot can no longer play music?
no
Hello, how do I lock and unlock a chat using a bot?
Hi, probot in my server doesen't play music anymore how do i fix it?
removed feature
Why
/lock and /unlock
But why did you removed it
#announcements has the information you are asking
where
no i know but in the channel i don't see it can you send me a screenshot?
the link leads to the message
oh...
but now i can't play music in my server... do you know another bot that does it?
Watch Together Activity (YouTube)
https://support.discord.com/hc/en-us/articles/4409342945687-Watch-Together-FAQ
SoundCloud Official Bot
https://discord.soundcloud.com/
those are 2 viable options that will stand strong through this
why does /p or #p not work anymoer?
feature removed
ok
hi all, unfortunately i can't see the roles i already created for the leveling system in the online dashboard. And yes, i did resfresh the page etc 😄 any ideas?
make sure probot role above all the other roles
#p
but not my roles as the drop-down menu is empty
music removed Learn more in #announcements and #status
try creating new role > drag the probot role down > save > drag the probot above all the other roles > save > make sure probot have all permission required > should work properly with you
will try it again and get backk to you
tried it - still not showing up. when i invited the bot i gave him all permissions - can i check after that if he really has all permissions needed? if so, where?
ignore me: it works now somehow
thx 🙂
my pleasure
Why i can't use /search or /play for the bot anymore?
So I paid for this Bot when Music was still a feature.
We noticed that you are a premium user, for faster response go to #premium-support
<@&336913504051265537>
I need reimbursement for rest of this Month
<@&675070424748654593>
When you bought premium?
also do not ping mods for help
I need a reimbursement, I paid for this bot for a certain period of time when certain features were available.
those features are no longer available yet my payment period is ongoing, the contract is void.
Which day exactly you subscribed to premium?
29th of Jan was last payment.
Open a ticket at #premium-support
cannot. do not know what a "bot number" is
use /vip info command on your server where you have your premium bot
hi, i tried to use probot's web dashboard, but some of my server keep telling me that requires setup
however, after i gave all permission to probot, it still shows the same page says This server requires setup.
can anyone help me?
you would think the ones who pay would be the people who do not need to use a ticket, not vice versa
We noticed that you are a premium user, for faster response go to #premium-support
but hey thanks anyway
probot is working fine at my discord channel btw
You want a refund, we will not do it on the public channel because of showing some data etc
Hi, edit any channel name in your server
I do not want a refund. I am requesting reimbursement.
same thing
holy... that worked!
thank you! amazing

Very different things... A refund is a situation that has me returning the product in exchange for the money I paid for it, In this case I paid for a service in advance, and this service can no longer be provided to me in a way that fulfills the contract, therefore Im owed a reimbursement. A refund is something you ask for, a reimbursement is something you are owed.
Actually only thing related with music in premium bot is volume thing, also you bought Tier 2 where main feature is custom bot and better performance. Music never was our main function, we always be moderation ant util bot mostly, music was only be like bonus feature cause people want to all-in-on bot. And I gather from your statement that you want to keep the premium bot but not pay for it.
Actually only thing related with music in premium bot is volume thing
this is a false statement.
Is there somebody more integral to the functioning of this service I can speak to?
xD
keyword that makes your statement false is only.
despite there being other paid features which pertain to Music and audip
You should probably know this already considering you are supposed to be support personnel.
No, literally only music related thing in premium was volume
If you disagree, tell me what other music features the bot offered, because apparently as support I don't know what our bot offers
I dont disagree, Im correcting you. The other premium music feature is the 24/7 feature, to keep the bot in the channel at all times, the primary reason I paid for it. This is a lesson to be learned in customer service. You dont try to argue with the customer about whether they are technically owed money or not. In my case, I am, and all you're doing is giving the service you are supposed to be representing a bad image.
We noticed that you are a premium user, for faster response go to #premium-support
can someone help me. probot assigend roles arent workin
Hi, make sure that Probot role is above rest of roles in your server settings, also check if bot has every necessary permissions to assign roles
I checked the first 1 so il try the 2nd
To be sure We are on the same page. I paid for the service when certain features were available, and these features were made unavailable during my payment period, therefore voiding our contract and entitling me to reimbursement. I have even told you how this disruption of service was particularly relevant to my use of it, which is not even required.
Hey, i got a problem, the ProBot can't find the roles on my Server but, his role got admin and everything and is the highest role on the server, what could be the issue ?
So basically
I came here because probot isnt showing the play command in a server im in
music is no longer a feature.
Oh
thank you
I have no quarrel with this, I understand that the music function was important to you and we can do a refund as i mentioned before
Hi, create a new role then refresh website
after you can delete this new role
A refund is a situation that has me returning the product in exchange for the money I paid for it, In this case I paid for a service in advance, and this service can no longer be provided to me in a way that fulfills the contract, therefore Im owed a reimbursement. A refund is something you ask for, a reimbursement is something you are owed.
I put the necessary context into this ticket
please tag me when this will be resolved.
How to play music
Music feature has been removed, check #announcements for more info.
Why will pro bot not play music in the voice channel
Why can't I get ProBot to sign into Discord properly?
due to youtube terms of service sir
show me a screenshot please
That just started happening a few days ago.
also, the features are working, I just can't get it to login to make any changes.
i too have the same problem
i use probot for logging vc's but that stopped working since yesterday night 11.00pm
Hello @untold pond@modest sail
Edit any channel name in your server
Hello, I seem to no longer have access to the /play command in the server I am using probot on
it doesn't show up in the suggested commands when I start typing it
If you check announcements they have a message about why they had to discontinue the music feature
Hi, Music feature has been removed, check #announcements for more info
ty
Ahhh ok
For some reason, on my server i can't do /play. But when i try on other servers it works? Does someone know the problem?
@sage flint easy fix. TYVM!
you're welcome 
It is not possible to make it work on other servers cause music feature has been removed
I thought it would work because it came /play on the list but when i went into a vc then it just said "The application is not answering" okay
Well it is not possible because we don't have /play command anymore
so there is nothing to appear when you type play
but it did
Screenshot pls
Oh ok but u gotta remove it from /help
music removed Learn more in #announcements and #status
that picture is from today
as my friend said above
will be removed soon
ok
Thanks!
Hello
Maybe ask on mee6 server instead of ProBot, when you have questions about their bot
But as far as I know they also removed music
Hi, how may I help you?
any idea why this isn't showing my role (tried the name too)?
is there any way to refresh?
Can anyone tell me how to make server like teamlog for probot
<@&675070424748654593>
someone tell me why probot doesnt work while i command it to open a song
in your server make a change in one of your channel names
yes?
elaborate please
on my server, I got it worked before. But when I tested today, it doesn't work
eleborate means ?
can you confirm the bots role is above the self assign roles
got it worked, I forgot about that, thank you 👍
@native geyser can you tell how to make server like vote probot and earn credits and buy things with own bot like others
I do have a problem with logging into the website sometimes. The bot is on my server for over two months now and recently I can’t log into it anymore. It always asks for a set up but if I click on the discord button nothing happens. It worked before to log into it with my PC but even now it doesn’t work anymore like that and I just can’t do anything on the website the check my own account
i'm not entirely sure what you mean by this
hi, make a change in one of your server channel names
@native geyser did you know teamlog server ?
i have no idea
Umm 😭
probot does not have any server/channel creation commands though
Thanks 🙏🏻
oh you're asking for premium bot
No
well this is probot premium tier 2
I am struggling to get the music function of Probot to function can anyone help me out?
There is a lots of server related to probot when they do /daily and /vote they will get credits and they are buying t3kens @native geyser
yes? are you trying to report those servers or?
what does have anything to do with probot exactly?
.
the answer is no apparently, sorry we're here for probot related technical issues only
If you dont mine can you come dm i'll tell
as i mentioned we're here for probot related technical issues/questions only, so can't help you in that one
I cant use the /play cmd is it normal
first step: open eyes
second step: read one message above your question
Right here 
Im not
Im just bored for getting same question over and over even if answer is like one message above

How to set prefix
We no longer support prefixes, Probot moved to slash commands (/)
On my server i can not access probot.io i can only invite him one more, can someone pls help?
screenshot your issue please?
for me /play is missing and I cannot play any music ? what do I do ?
music removed Learn more in #announcements and #status
change any channel name/description on your server, should work properly with you
Thanks
my pleasure, have a good one ^^
Hello, again. My question is selling credits for nitro. Is it legal or illegal?
I mean is it against of rules?
nope, selling & trading it’s illegal sir


