#support-en

1 messages · Page 81 of 1

tropic lava
#

Hello there . I have configured everything correctly to make a emoji verification but id doesnt work. I have created embed message, sent it to channel, then used self assignable roles tro configure everything else . buttons appear but they dont give any role. anyone can help me ?

supple horizon
#

I made it like this but it didn't work

sage flint
#

Removed feature

tropic lava
#

and one more question . how can I link another channel on my embed message ? so user can click it and go to that channel ?

sage flint
sage flint
tropic lava
#

here it is above all the roles and has permission controlleb by itself

tropic lava
tropic lava
sage flint
#

Try to use buttons instead of reaction

tropic lava
#

button works . there is problerm wth emojies I see

formal monolith
#

is there a way to automatically give everyone on my server a role w probot? auto roles only works for new people that join i believe

lean badgerBOT
vernal hornet
#

Пон

last hollow
#

can prime bot give roles as users level up??

lean badgerBOT
west kelp
west kelp
#

!level

lean badgerBOT
#

Leveling System Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.

Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.

last hollow
west kelp
lean badgerBOT
#

I can't see my server roles in the dashboard

1 - Go to your server settings.
2 - Next, drag the probot's role above all other roles.
3 - Finally, refresh the page and you're done!

last hollow
#

done it

#

and bot still wont

#

give the role

west kelp
#

Can you double check that the person has the reached the requirements for both text and voice level?

#

@main helm try to edit any channel name or description in your server

last hollow
#

@west kelp how does the bot level system work what are the levels

west kelp
#

So the voice level is at 0

last hollow
#

yes

west kelp
main helm
#

Pro bot is on the right side of the list.
It also works normally, but I can't get to the Dashboard.

west kelp
#

@main helm try to edit any channel name or description in your server

#

I saw your message, it got deleted because it had a link in it. You can just send images instead

oblique monolith
#

no bots are supporting music just bcz of youtube

last hollow
#

@west kelp ill just wait till the weekens

lean badgerBOT
last hollow
#

see if bot makes changes

west kelp
#

As long as it has perms then everything should work fine.

last hollow
#

even admin role

main helm
#

Yes was a link from lightshot

If I delete pro bot from my server and put it back on again, can I get back to the Dashboard?

west kelp
#

I told you what to do

#

Try to edit a channel name or description in your server, then switch it back

#

It will fix your issue

nocturne flax
#

can the pot play music?

timber helm
last hollow
#

@west kelp thanks for the support pal

timber helm
#

my pleasure

west kelp
main helm
west kelp
#

👍🏻

earnest leaf
#

Hi is anyone able to run through the music aspects of probot?

deft nymph
#

Hello

#

I want to talk

#

With an admin

#

Recently i got hacked

#

I lost 15m credit from another account of my friend

#

<@&675070424748654593>

timber helm
#

read the channel topic please

timber helm
tight steppe
#

Oh sorry someone already mentioned the support role more than 5 minutes ago. I figured I shouldn't ping if it had been 15 minutes since ping but I understand now.

deft nymph
#

No one can help me ? @timber helm

timber helm
deft nymph
#

Ok

timber helm
west thistle
#

Hello, I tried to access the control panel without success, it asks me for permissions and then makes me repeat the procedure, the only message it's "This Server require setup", and if i click "Continue on Discord" again, same thing, auth...

timber helm
west thistle
#

what channel?

plush urchin
#

hello, i recently invited probot on my server, but the music commands dont work

timber helm
plush urchin
#

oh thx

west thistle
# timber helm from your server channel settings

i don't understand, i'm sorry, i've not a channel for BOT, i've channel where i test all command private, and channel for normal chat, pro bot work, send message, work the cmds, the problems its only that i can't see the dashboard, last year i can do, now born this problem

tawdry rain
#

yes hello, bot doesnt play music anymore, i need help, because its the best bot there is and it doesnt work for me :((

#

hello??

#

please heelp 😦

winter olive
#

It might be weird because I'm using a translator.
I have a question. I've been using Probot for a while now, and suddenly the play doesn't come up.
I went into the Probot server and changed the settings.
It doesn't pop up. What's the problem? I deported him. I tried to get him back in.

tawdry rain
#

yes okay i just read the annoucements, the pro bot play doesnt work due to some youtube legal stuff

#

yeah nah were f*****

winter olive
#

YouTube problem?

tawdry rain
#

youtube doesnt allow playing the songs

#

see

#

that hello anyone thread

winter olive
#

Thanks

tawdry rain
#

probot was only useful when it had the ability to play music, now its useless

#

rip

winter olive
#

probot is easiest use
So now I so said

#

now I find another bot

timber helm
timber helm
timber helm
patent ore
#
  1. I'm asked to choose a message, but there's no selection menu, so can't I write it down?

  2. What should I choose?

west kelp
#

where is this?

harsh patio
#

Question... can someone explain how profiles work? I see that they (badges, user level, and rep) sync across servers, but my questions lie with level and rep. How do these two things work/how are they used?

arctic cedar
#

so i need help

#

bot nt workin

split needle
split needle
# arctic cedar bot nt workin

it's working perfectly fine
music is not the only feature, saying the bot not working because music is removed is not true

split needle
tender spoke
#

Hello

indigo flame
#

Hello, can i ask about the weekly leaderboard reset exact time when does it reset automatically?

tender spoke
#

My brother just created an account like 2 weeks ago, when he used the /credits command and tried to transfer credits to his friend (he isn't blacklisted), ProBot said that "transferring credits from new accounts is temporarily disabled".... my question is: When does ProBot consider a discord account as "old"

indigo flame
#

monday or sunday?

tender spoke
indigo flame
#

cause someone said sunday before

split needle
#

I just don't remember correctly but starting of monday would be right

indigo flame
#

aa i see

#

okay thank you

#

and btw @split needle can we reset it manually?

split needle
#

no as it is weekly leaderboard anyway

indigo flame
#

alright i'll take a look about that

#

thank you again !!

#

sorry for the pings

harsh patio
split needle
#

yea

harsh patio
#

Ah ok. Ty!

split needle
# patent ore How do I create a message?

on the site, in the embed messages, create a new mesasge with the 생성 button, then add components within the 필드 추가 button down bellow
once done the the message, you can save the embed message for later uses, and send it to where you want with the buttons bellow on the right side

patent ore
#

Oh, thank you so much!

lofty karma
#

hello my users are not getting there lvl roles can any one help me ?

patent ore
#

Can I put a moving emoji inside the embed?

supple horizon
west kelp
halcyon needle
#

pro bot stopped working on my server, i didn't have the command for turn the music on

west kelp
west kelp
#

Oh I see

#

Tell the user that levelled up to send a message in chat

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So that the bot can give them the role

lofty karma
#

oh ok ill try that

west kelp
supple horizon
west kelp
#

You increased their points not their xp

supple horizon
west kelp
#

Use the /setxp command. Or /setlevel

supple horizon
supple horizon
west kelp
west kelp
patent ore
#

Can't I drop the column in the title column?

supple horizon
west kelp
supple horizon
patent ore
west kelp
west kelp
supple horizon
hardy dirge
#

hi is the welcome background still available ?

#

<@&675070424748654593>

patent ore
patent ore
west kelp
hardy dirge
west kelp
west kelp
west kelp
hardy dirge
#

the welcome backgrounds

patent ore
#

I deleted it and re-created it, but I have deleted it. What should I do?

tough canopy
#

No roles can be picked. Roles are recognized on other tabs though.

west kelp
#

!roles

lean badgerBOT
#

I can't see my server roles in the dashboard

1 - Go to your server settings.
2 - Next, drag the probot's role above all other roles.
3 - Finally, refresh the page and you're done!

tough canopy
#

Unfortunately that doesn't work

hardy dirge
#

that took a while but thanks :D

west kelp
west kelp
tough canopy
#

Roles show up in auto roles and other tabs but not in assign role :/

west kelp
sage surge
#

Free?

west kelp
tough canopy
sage surge
#

Nvm sry

west kelp
sick pine
#

hi why i couldnt play song?

#

it was ok previously

#

now the command is gone

gentle oriole
#

hi! are there problems with the bot? i was looking to edit a few things in my server, but when i go to my dashboard, it says the server requires set up. and when i "invite" the bot again, it still won't go to the dashboard, it keeps loading, and after about a minute, i get the same message again: server requires setup 🤷‍♀️

#

<@&675070424748654593>

ocean marsh
#

where i can go to make a list of bad words ?

#

i edited the message from probot , but it didint edited

timber helm
timber helm
timber helm
gentle oriole
ocean marsh
late vale
#

Guys how can I add music to my server?

ocean marsh
timber helm
timber helm
ocean marsh
timber helm
ocean marsh
timber helm
sick pine
#

oh ok tq

ocean marsh
winged knoll
#

yo /play aint showing up

#

<@&675070424748654593>

timber helm
winged knoll
#

noooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

#

how am i soppused to play music

timber helm
timber helm
ocean marsh
timber helm
ocean marsh
#

yeah , but im not understanding thats the problem :))

#

im not understanding the steps

timber helm
#

send me the server link in dms please

ocean marsh
#

never mind i find it

#

how to do it

#

thanks anyway

timber helm
#

nw

cyan girder
#

i type /play and it doesnt join the channel

obtuse ravine
#

hey i want to buy credit card 1m how can buy ?

timber helm
timber helm
#

this can make you blacklisted

obtuse ravine
#

owy

obtuse ravine
timber helm
timber helm
obtuse ravine
timber helm
#

what is your main language?

obtuse ravine
timber helm
#

need anything else i can help with?

obtuse ravine
#

thanks

timber helm
#

yw

obtuse fossil
#

Its not recognising any roles in the dashboard, closed the website and reopened and it still dont see them

tribal lantern
#

So, I can't use the /play command in my server. I've checked the dashboard, the command is enabled.

heavy obsidian
obtuse fossil
#

On all my other servers working fine (about 2 more servers)

#

Just this one isn’t working

heavy obsidian
#

Do you have a different config for the servers on which it works?

obtuse fossil
#

No it’s the same

timber helm
timber helm
#

follow the steps

obtuse fossil
#

Still nothing

#

No roles showing at all

#

And when putting the ID in it doesn’t do anything

timber helm
obtuse fossil
#

I created test

#

(Sending)

#

I moved the bot to the bottom, saved went back onto it, moved it back up and saved and still nothing

#

Sorry I’m in car so the screenshot will take time to send

timber helm
obtuse fossil
#

I did

#

I closed it

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I reopened it

#

I refreshed it

#

It’s just not showing the roles

timber helm
#

try later maybe there’s a delay

obtuse fossil
#

👍

timber helm
naive valve
#

hi, i need help

timber helm
naive valve
#

in my server bot cant play music how do i fix that ?

#

i type #P and name of music and nothing happens

tall sun
#

same query

patent ore
#

I deleted it without knowing the channel using temp off function. Is there any way to bring it back?

timber helm
timber helm
naive valve
#

whu

#

why

tall sun
#

youtube is still doing it after 2 years....

#

imagine open-sourcing an API and using it is illegal

#

bruh moment

timber helm
dapper quest
#

How can I get my server avatar ?

timber helm
timber helm
patent ore
timber helm
dapper quest
timber helm
dapper quest
obtuse fossil
timber helm
nocturne flax
#

Got question

red oracle
#

Hey is it just me or doesn't the /play Command work? The bot has all the perms, the command worked a while ago and now that a User has the DJ-Role on my server, it doesn't wanna go at all.
Are there general problems with it atm?

obtuse fossil
royal torrent
red oracle
#

ah jesus I didn't see that. Thanks tho!

noble lodge
#

Hey, I can't access my Dashboard I can only infinite times reconnect but nothing happens.

#

I even have used the bot over a year now. I fear that when I kick him out that I lose all my settings.

carmine karma
#

Hello

#

I find glitch in probot

#

Can anyone here add me to show it in group ?

earnest knoll
#

Why is the /play command not there anymore

noble lodge
noble lodge
obtuse fossil
quaint sentinel
burnt magnet
noble lodge
#

It did indeed, thanks!

latent bluff
#

why am i blacklisteeeeeeed

#

i won a credit giveaway and they didnt give me the credit then i found out im blacklisted for no reason i just lost the chance to get a lot of creditsPeeped

timber helm
latent bluff
#

nooooo

#

pls unblacklist meh

timber helm
#

what did you do before get blacklisted

latent bluff
#

claim my daily

timber helm
#

from more than one account ?

latent bluff
#

no

#

only this

timber helm
#

i’ll request to unblacklist you

#

maybe it takes some weeks

latent bluff
#

i asked for unblacklist yesterday and they said they will unblacklist me so the day after i though im unblacklisted so i joined giveaways and found out that i was still blacklisted

drifting radish
#

.#p does not worl for me

timber helm
chilly cargo
#

can someone help me understand why nothing shows up here

#

probot is at the top of my roles list

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nothing shows up if i type either

timber helm
timber helm
#

my pleasure bro

full jackal
#

Whys the /play command for music not working in my server?

timber helm
obtuse fossil
#

Roles still not showing up on the website

timber helm
obtuse fossil
#

I did

#

I done all the steps

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Its just not showing the roles

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Just done it again and its still not showing

timber helm
#

i’m sure you missed something cause the other guy worked with him perfectly

#

try changing the browser

obtuse fossil
#

I made a new role, I moved the bot down to the bottom, i saved, went off settings, went back on settings, moved the bot back up and clicked save, reloaded the page and thing

obtuse fossil
#

Done that and still nothing

timber helm
obtuse fossil
#

Ok

#

I removed one role, remade it and then they all popped up?

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But reacting doesnt give the role...

timber helm
#

is the roles popping with you?

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drag the probot role above all the other roles

obtuse fossil
#

It is above all the roles

timber helm
obtuse fossil
#

Huh?

timber helm
obtuse fossil
#

No

#

Its showing the roles in there but they arent working with reactions

#

Just says looking...

timber helm
# obtuse fossil Just says looking...

just wait then try later, it’s a little bit bugged, when you add that many reactions, try to add one more reaction with any role and save changes then remove it .

obtuse fossil
#

The 3rd one shows fine...

hot palm
#

How do i summon the bot in the chat for example to play music or smth

obtuse fossil
timber helm
hot palm
#

ohh

timber helm
obtuse fossil
timber helm
#

read the channel topic

nocturne island
#

Hi, i'm kinda new using Probot and when i'm doing my Embed i noticed i cant Ping inside the embed. There's a way to ping a role in an embed? I was looking for some answer for a couple hours :s

timber helm
nocturne island
#

This is happening cause the special words?

mystic lake
#

Is there a reason i cant do /play?

nocturne island
sage flint
#

In provided role name not ID

nocturne island
#

How can i check the provided role name

patent junco
#

Hi so today someone send a msg in chat with the bot even tho i should be the only one with acces. Is there any way to know/see who has acces?

sage flint
# nocturne island What do you mean? I don't understand

here you inputted role name instead of ID.
Role ID looks like bunch of numbers, example 424428808951824406. To get it, first you need go to your settings and in advanced tab enable developer mode, then in role settings in your server, click 3 dots next to role and hit Copy ID

grave jungle
#

why does npt /play work anymore?

sage flint
sage flint
amber bluff
#

Does this bot play music in voice channels?

sage flint
#

no

amber bluff
#

Do you know of a bot that does?

vapid jackal
#

hello, someway i can test the twitch notifications without start the stream? like sent it

vapid jackal
#

so can i send you a print to see if got the right things?

sage flint
vapid jackal
#

its not working when i start the stream

sage flint
#

can you show me all your settings?

vapid jackal
#

sure

craggy flint
#

Any reason I can’t get this message to work in an embed? This is in self assigned roles. Once I select my embed, it tells me to select a message with no options to select a message. I can’t finish making my embed or save it because of this. Is there a way to put a message in or am I missing something?

sage flint
# vapid jackal

Make sure that those images that you used are not bigger then 3MB

sage flint
craggy flint
#

I haven’t yet.

sage flint
#

you need to send it first, after that you will be able to choose message

craggy flint
#

Oh okay. Thank you.

forest spoke
#

Hello

lean badgerBOT
forest spoke
#

Iam trying to add the Probot premium to my server

tribal bane
#

can u tell me why nothing shows up ?
Bot is the higher role in server.

sage flint
hazy shoal
#

is there a way to give new members a specific role when they join

sage flint
# vapid jackal its not

Check if bot have permissions to send messages to selected channel and perms to attach files as well

sage flint
placid reef
#

Apparently connecting ProBot is being rate limited?

sage flint
#

wdym?

hazy shoal
sage flint
sage flint
placid reef
# sage flint wdym?

I'm trying to reconnect ProBot to my server; it wants me to reconnect despite me having already done so, and when I go through OAuth2, it says it's being rate limited

sage flint
hazy shoal
sage flint
placid reef
#

Ye

#

I kicked and reinvited, it works now

sage flint
# hazy shoal i do not

Make sure that Probot role is above that role that you wanna to assign and if bot has all necessary permissions

sage flint
sage flint
frozen helm
#

does the pro bot not work anymore?

native geyser
frozen helm
#

when I try to get the bot in my call it wont work

native geyser
frozen helm
native geyser
#

yw

vapid jackal
sage flint
alpine quarry
#

is the music down on probot? the /play command doesn’t appear

sage flint
alpine quarry
#

ah damn that sucks thanks though

nova hollow
#

Hi, I was trying to program the bot to give roles to members when they reacted with a specific reaction

#

But it isn’t working

#

<@&675070424748654593>

rustic falcon
#

i need help

lean badgerBOT
#

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

sage flint
#

@nova hollow ⬆️

nova hollow
#

Thanks

sage flint
rustic falcon
#

the bot isnt responding

#

in the server

#

when i type /play For example

sage flint
#

for example /play command has been removed :)

rustic falcon
#

ok thanks

nocturne flax
#

@viral sundial it happened again...

foggy roost
#

So The bot will not be able to turn on music in voice channels?

sage flint
sage flint
nocturne flax
sage flint
hidden mango
#

Will the music feature come back anytime soon?

sage flint
#

No

nocturne flax
sage flint
#

You're welcome Pwease

hidden mango
#

Okay thanks

ancient swallow
#

Hi

#

Probot doesnt play music anymore?

warped swallow
#

I've a question !

#

Why does pro bot not working in my channel !?

sage flint
warped swallow
sage flint
#

Magic

warped swallow
#

Well pro bot support is funny ! 😂

#

So what's wrong ?

sage flint
# warped swallow So what's wrong ?

Well, we accidentally deleted folder with whole music feature code 🙃
Just kidding, but not really 🤔
We seriously deleted whole music but not by accident, we do it with premeditation! And there is some info about that at #announcements channel

warped swallow
#

Damn !

#

It was one of the most best bots for me

#

What a pun fortunate

sage flint
warped swallow
#

is it gone forever ?

sage flint
#

unfortunately

warped swallow
#

umm

#

any recommended music bots ?

sage flint
#

Of course Ruru

warped swallow
#

TY 🤍

sage flint
warped swallow
#

One more question !

#

Why is the music quality sounds bad ?

novel eagle
#

hi I need help why isnt the bot working

#

I keep doing slash play and still

#

not working

sage flint
novel eagle
#

what other bots can I use

sage flint
proud storm
#

When I try to use ProBots music commands they don't show up in the command list

sage flint
#

¿
Follow rules please

proud storm
#

Welp time to remove PROBOT from my servers

sage flint
#

Ok

novel eagle
warped swallow
errant holly
#

guys i need help

idle sandal
#

Hi boys

#

Any support online? 😄

errant holly
idle sandal
#

ProBot doesn't have /play option

fiery wasp
#

I just added probot to my server with all permission and moved it to the top of my role list. The problem I am having is that the the bot isn't detecting my server's roles when I try to make self assignable roles (via reaction). Help??

native geyser
native geyser
dire swallow
#

How do I add an image to my welcome ? Also, my welcome keeps going to the General chat rather than the welcome channel

native geyser
#

https://probot.io/dashboard -> select your server -> welcomer module

idle sandal
#

"We have received a letter from the YouTube Legal Team regarding the use of YouTube content in our service. As a result, we have made the difficult decision to discontinue the ability to play music from ProBot." 😦

#

Sorry didn't see

native geyser
#

no worries

idle sandal
#

Sadge then, enjoy your evening mates

#

I hope YouTube will change the decision

native geyser
#

likewise

dire swallow
#

I already set up the stuff, it just continues going to the general chat

errant holly
dire swallow
#

Safe to say I've thrown my phone in a pit of rage several times.

fiery wasp
native geyser
native geyser
dire swallow
#

Wait

#

IM a dumbass

#

A figured it out-

#

Thx though Peeped

native geyser
#

no worries

errant holly
native geyser
#

yw

errant holly
#

Can you recommend a good bot for playing music ?

native geyser
dire swallow
#

How do I make custom color roles ?

native geyser
#

server settings -> roles -> create roles -> give them colors -> name them with numbers

dire swallow
#

Thx

native geyser
#

yw

dire swallow
#

Those will also count for the self assignable roles, yeah?

native geyser
#

well if you set them on dashboard then yeah

#

if you're not gonna use /colors command then you don't need to name them with numbers

dire swallow
#

Oh, aight

remote plank
#

how do i get the bot to jion the server

#

join the vc*

native geyser
#

you can't anymore

remote plank
#

oh ok thank you

native geyser
#

yw

fierce cradle
#

I need some help

#

How do i get the bot to join the vac

#

VC*

native geyser
#

answered above

vapid sable
#

washa ping ping

native geyser
#

hm?

vapid sable
#

ding ding

#

🐦

native geyser
#

please do not use this channel unless you have questions related to probot

torpid gate
#

why i can't play music anymore in my discord

native geyser
torpid gate
#

i think my bot is braindead

native geyser
torpid gate
#

sorry i just see it

lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

twin mesa
#

I'm trying to understand how to set up a reaction role. I have an embed created (for testing purposes), but creating the reaction role also requires a message, but I can't figure out how to create a "message". It just shows me an empty dropdown.

viral sundial
light meadow
#

Is music still possible to play through other streaming services?

viral sundial
twin mesa
#

I tried that, then it says "Cannot send an empty message"

viral sundial
twin mesa
light meadow
#

Ah alright thank you

viral sundial
# twin mesa

don't leave any of the selected elements empty

viral sundial
twin mesa
viral sundial
twin mesa
#

Yeah I figured that out now, and was able to send the message.

#

The panel didn't say anything about requiring those, so I left those empty.

#

Thanks @viral sundial !

viral sundial
#

well, not choosing any means that the message is empty and the bot can not send an empty message

#

you're welcome ^^

twin mesa
#

Now I'm trying to figure out how to associate a role with a button.

viral sundial
# twin mesa

does any roles appear when you're not searching for a specific one?

twin mesa
#

No, it's all blank. I positioned ProBot to be higher than the roles I'm trying to assign.

viral sundial
#

make sure that probot has administrator permission

twin mesa
#

Will do. Thanks!

viral sundial
#

yw

idle pilot
#

Does the bot need time to recognize?

viral sundial
#

make sure that probot has administrator permission
and then reload the page and see if it works

idle pilot
#

not work.

viral sundial
# idle pilot

i don't really understand what do you mean by these screenshots
but please make sure that probot has "Administrator" Permission
Server settings > Roles > Probot > Permissions

also try creating a new role and changing its name and position and save, then head to the dashboard and reload the page
let me know if this doesn't work out

twin mesa
#

I gave ProBot administrator permission but it still isn't working. I also verified that probot is above the roles I'm trying to assign. I'll try the 'create a new role and changing its name and position and save'.

viral sundial
#

alrighty, keep me updated

idle pilot
#

It's my mistake.
" 관리자 " stands for the bot's administrator Permission rights.

#

After creating a role, everything was normalized. Thank you for your help.

viral sundial
#

you're welcome 🙏

twin mesa
#

Creating a new role worked. All the other roles showed up. Thanks again @viral sundial !

viral sundial
#

you're welcome takeoff🙏

past zealot
#

hey! I can't seem to use the /play option for ProBot

#

the /play command doesn't show up

viral sundial
#

check pinned messages

past zealot
#

oh.

#

It was fun while it lasted. Thanks a lot!

viral sundial
#

sadly we can do nothing about it
you're welcome🙏

frosty raven
#

im sorry to ask this again, i see it's a common question, but i couldnt figure it out by reading previous responses

#

Trying to let others in the server use the Utility command: /roll

#

specifically this person atm:

idle pilot
#

I'm sorry, but I'd like to ask you one more question.

As soon as the user accesses the server, I want to give the 5th tier role.
And if Text level and Voice level become level 5, I want to remove the 5th tier role through Remove with higher reward and give the 4th tier role. Is it possible?

frosty raven
viral sundial
#

they need to use the command as a slash command, currently they're sending it as a normal message

frosty raven
#

she says when she presses /roll it doesnt prompt with anything related to commands

brave obsidian
#

How do you play music in an voice chat

frosty raven
#

she sees other bots but not probot as an auto-suggestion - have no idea why

frosty raven
lean badgerBOT
#

My members are unable to use music commands?

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Music Module.
3 - Finally, either remove the added DJ-ROLES or add the members role to allow them to fully use the music commands.

brave obsidian
#

Okay

viral sundial
frosty raven
#

oooh I think it has to do with permissions related to that Role in discord maybe not being able to use commands?

viral sundial
viral sundial
#

could i have an invite to your server in DMs?

viral sundial
idle pilot
#

But the role paid to Auto Roles cannot be erased by Remove With Higher reward, right?

viral sundial
#

as long as you didn't put it in the Leveling System, no
it'll not be removed

idle pilot
#

I want to delete the 5th tier role when I received the 4th tier role as a reward for the Rewarded role.
Then is there no way?

frosty raven
#

💚 🙏

viral sundial
idle pilot
#

Thank you for the support.
Have a nice day ~ ♥

viral sundial
#

you're welcome

twin mesa
# viral sundial you're welcome <:takeoff:702503859905364040>🙏

I am now setting it up on the actual server I need it to work in (self-assigned roles) and the "create a new role" and "adjust role positions" trick is not working. I verified that ProBot has Administrator Access in this server and its role is above the roles I want to assign. I reloaded the control panel multiple times after creating, deleting, recreating roles and moving them around. I re-posted the embed message, too.

#

Is there another way to re-jig the bot to reload the roles in this new server?

viral sundial
#

may i have an invite to your server in DMs?
i'll take a look to find out what's causing this issue

twin mesa
#

Sent it in DMs. The embed message is still in a private channel while I'm trying to set it up.

idle pilot
#

I'm sorry, but let me ask you one more question.
Is there any way to reset the level when I leave the server?

viral sundial
#

you'll need to manually reset the level of the user who left
using the /reset command

idle pilot
#

thx

viral sundial
#

yw

twin mesa
#

Thanks again @viral sundial for the awesome help! You're the real MVP!

shadow parrot
#

hello my friend who can help me

viral sundial
shadow parrot
#

i need one help me every where whey i tyep bot slash

#

not work on my discord in everywhere

viral sundial
shadow parrot
#

and i try in every server i have and not work

#

/credits

#

not only probot

#

every bot not work on my discord

viral sundial
#

you're sending it as a normal message,
it needs to be sent as a slash command
once it appears on the list you need to select it
Ex:

shadow parrot
#

not come for me this

earnest island
#

hello everyone, theres some issue about the command /play, i cant used the command /play anymore
it just disappear to nowhere

viral sundial
shadow parrot
#

yeah

viral sundial
# shadow parrot yeah

then it's not a probot-related issue
it's something related to your discord client
try asking discord support

shadow parrot
#

u can come to voice

#

@viral sundial

viral sundial
#

may i ask why?

#

and no sadly i can not,
as for this issue as i said try contacting discord support
this channel is for probot questions only and not discord

shadow parrot
#

okay thank u so much

#

@viral sundial

viral sundial
#

yw

steady nest
#

hi, when i try to use the music command it doesn't show up when i type (/)

viral sundial
#

check pinned messages

hearty niche
#

I can't add a role to Self-Assignable Roles despite doublechecking this server vs my home one where it's working

viral sundial
#

please make sure that probot has "Administrator" Permission
Server settings > Roles > Probot > Permissions

  • Probot's role is above other roles

also try creating a new role and changing its name and position and save, then head to the dashboard and reload the page

hearty niche
#

That worked, adding a new role allowed all the other roles to show up

#

Thanks!

viral sundial
#

yw

patent ore
#

I only warned once, but when I removed the warning, 114 warnings were removed.

viral sundial
#

could you show me how did you use the command?

sharp adder
#

Hi, I'm having an issue where my friends couldn't use the "play" or any type of music command in our server while I could (Probably since I'm the server owner), but I tried to use the command but it didn't appear in the options.

split needle
sharp adder
#

Alright, thanks!

fast portal
#

hi

fluid igloo
#

Hello, any staff online?
I need some help on operating the ProBot's slash commands

#

I type them out but they don't seem to show up on my server as a command

split needle
fluid igloo
#

Ah if it's been removed, what other bots do you suggest I could properly use for music

visual tree
#

My /play command isn't working for some reason. I kicked the bot and re-added it. Still no beans

#

Oh I should've read

timber helm
cinder spade
split needle
#

it's the same thing if you meant you can not use nor see the /play command

iron sand
#

when I do #id it sents me a embed

#

<@&675070424748654593>

split needle
#

looking find to me

iron sand
#

?

split needle
iron sand
split needle
#

not sure what kind of issue is this

#

does it do the same to other people or just you?

iron sand
#

idk

split needle
#

check that

iron sand
#

Ig I got a issue

split needle
#

then can you try on other servers?

iron sand
#

alr

thorn shard
#

<@&336913504051265537> there's a spelling error Peeped

#

Announcement

split needle
# iron sand Works

not sure what happened
if you can, ask an admin in that server to reset your level and check again

split needle
thorn shard
#

no problem ig

split needle
#

we mods can do nothing about it tbh

thorn shard
split needle
#

don't mention admins as well

thorn shard
split needle
#

tho you couldn't

thorn shard
#

💀

lapis swallow
#

my probot no longer works 😦

split needle
lapis swallow
#

i scrolled up and to check previous messages and i think i need to reinstall my discord

#

i cant play anything but let me do this first

timid loom
#

Do you know when ProBot is hiring support?

split needle
split needle
nocturne flax
#

Hey how to check no of messages sent using probot?

split needle
#

not a feature
you can just do that with the search feature of discord

quaint sage
#

why is probot not working in my server

#

do i need to give it permissions? if yes which ones?

split needle
#

what do you mean by not working?

quaint sage
#

its there is the server but when i try to like use the command it does not work

split needle
#

what command?

quaint sage
#

the play command

split needle
#

if you tried to use music commands, then the feature have been removed

quaint sage
#

bruh

kindred plinth
#

So the bot can no longer play music?

split needle
#

no

rich moss
#

help

#

my bot

#

probot

#

can't play music

eager gorge
#

Hello, how do I lock and unlock a chat using a bot?

rich moss
#

Hi, probot in my server doesen't play music anymore how do i fix it?

split needle
rich moss
#

Why

split needle
split needle
rich moss
#

But why did you removed it

split needle
rich moss
#

where

split needle
rich moss
#

no i know but in the channel i don't see it can you send me a screenshot?

split needle
#

the link leads to the message

rich moss
#

oh...

#

but now i can't play music in my server... do you know another bot that does it?

split needle
#

those are 2 viable options that will stand strong through this

rich moss
#

k

#

thanks

lime cape
#

why does /p or #p not work anymoer?

split needle
lime cape
#

ok

serene vortex
#

hi all, unfortunately i can't see the roles i already created for the leveling system in the online dashboard. And yes, i did resfresh the page etc 😄 any ideas?

timber helm
serene vortex
#

that is the case

#

he also applies levels and works

chilly marten
#

#p

serene vortex
#

but not my roles as the drop-down menu is empty

timber helm
timber helm
serene vortex
#

will try it again and get backk to you

#

tried it - still not showing up. when i invited the bot i gave him all permissions - can i check after that if he really has all permissions needed? if so, where?

#

ignore me: it works now somehow

#

thx 🙂

timber helm
#

my pleasure

manic bobcat
#

Why i can't use /search or /play for the bot anymore?

sage flint
#

Removed feature

slow musk
#

So I paid for this Bot when Music was still a feature.

lean badgerBOT
slow musk
#

<@&336913504051265537>

#

I need reimbursement for rest of this Month

#

<@&675070424748654593>

sage flint
sage flint
slow musk
#

I need a reimbursement, I paid for this bot for a certain period of time when certain features were available.

#

those features are no longer available yet my payment period is ongoing, the contract is void.

sage flint
slow musk
#

29th of Jan was last payment.

sage flint
slow musk
sage flint
lament canopy
#

hi, i tried to use probot's web dashboard, but some of my server keep telling me that requires setup
however, after i gave all permission to probot, it still shows the same page says This server requires setup.
can anyone help me?

slow musk
#

you would think the ones who pay would be the people who do not need to use a ticket, not vice versa

lean badgerBOT
slow musk
#

but hey thanks anyway

lament canopy
#

probot is working fine at my discord channel btw

sage flint
sage flint
slow musk
#

I do not want a refund. I am requesting reimbursement.

sage flint
#

same thing

lament canopy
#

thank you! amazing

sage flint
slow musk
#

Very different things... A refund is a situation that has me returning the product in exchange for the money I paid for it, In this case I paid for a service in advance, and this service can no longer be provided to me in a way that fulfills the contract, therefore Im owed a reimbursement. A refund is something you ask for, a reimbursement is something you are owed.

sage flint
# slow musk Very different things... A refund is a situation that has me returning the produ...

Actually only thing related with music in premium bot is volume thing, also you bought Tier 2 where main feature is custom bot and better performance. Music never was our main function, we always be moderation ant util bot mostly, music was only be like bonus feature cause people want to all-in-on bot. And I gather from your statement that you want to keep the premium bot but not pay for it.

slow musk
#

this is a false statement.

#

Is there somebody more integral to the functioning of this service I can speak to?

sage flint
#

xD

slow musk
#

xd?

#

are you a child? where is the professionalism?

sage flint
slow musk
#

keyword that makes your statement false is only.

#

despite there being other paid features which pertain to Music and audip

#

You should probably know this already considering you are supposed to be support personnel.

sage flint
#

No, literally only music related thing in premium was volume
If you disagree, tell me what other music features the bot offered, because apparently as support I don't know what our bot offers

slow musk
#

I dont disagree, Im correcting you. The other premium music feature is the 24/7 feature, to keep the bot in the channel at all times, the primary reason I paid for it. This is a lesson to be learned in customer service. You dont try to argue with the customer about whether they are technically owed money or not. In my case, I am, and all you're doing is giving the service you are supposed to be representing a bad image.

lean badgerBOT
woeful briar
#

can someone help me. probot assigend roles arent workin

sage flint
woeful briar
slow musk
#

To be sure We are on the same page. I paid for the service when certain features were available, and these features were made unavailable during my payment period, therefore voiding our contract and entitling me to reimbursement. I have even told you how this disruption of service was particularly relevant to my use of it, which is not even required.

lyric lintel
#

Hey, i got a problem, the ProBot can't find the roles on my Server but, his role got admin and everything and is the highest role on the server, what could be the issue ?

nocturne flax
#

So basically

#

I came here because probot isnt showing the play command in a server im in

slow musk
nocturne flax
sage flint
sage flint
#

after you can delete this new role

slow musk
#

I put the necessary context into this ticket

#

please tag me when this will be resolved.

sage flint
potent glade
#

How to play music

sage flint
foggy nest
#

Why will pro bot not play music in the voice channel

modest sail
#

Why can't I get ProBot to sign into Discord properly?

timber helm
timber helm
modest sail
#

That just started happening a few days ago.

#

also, the features are working, I just can't get it to login to make any changes.

untold pond
#

i use probot for logging vc's but that stopped working since yesterday night 11.00pm

sage flint
#

Hello @untold pond@modest sail

Edit any channel name in your server

tired belfry
#

Hello, I seem to no longer have access to the /play command in the server I am using probot on

#

it doesn't show up in the suggested commands when I start typing it

agile cedar
sage flint
tired belfry
#

ty

foggy nest
#

Ahhh ok

proven flume
#

For some reason, on my server i can't do /play. But when i try on other servers it works? Does someone know the problem?

modest sail
#

@sage flint easy fix. TYVM!

sage flint
#

you're welcome Pwease

sage flint
proven flume
#

I thought it would work because it came /play on the list but when i went into a vc then it just said "The application is not answering" okay

sage flint
#

so there is nothing to appear when you type play

proven flume
#

but it did

sage flint
#

Screenshot pls

hollow laurel
proven flume
hollow laurel
#

It’s on there aswell

timber helm
proven flume
#

that picture is from today

timber helm
#

as my friend said above

sage flint
proven flume
#

ok

hollow laurel
candid phoenix
#

Hi

#

Sorry

#

Does Mee6 have a music player that can be used instead of Pro bot?

nocturne flax
#

Hello

sage flint
sage flint
analog ridge
#

Hi there

#

I have issue with probot self assignable roles feature

arctic whale
#

any idea why this isn't showing my role (tried the name too)?

arctic whale
nocturne flax
#

Can anyone tell me how to make server like teamlog for probot

#

<@&675070424748654593>

small valley
#

someone tell me why probot doesnt work while i command it to open a song

native geyser
native geyser
analog ridge
nocturne flax
native geyser
#

can you confirm the bots role is above the self assign roles

analog ridge
nocturne flax
#

@native geyser can you tell how to make server like vote probot and earn credits and buy things with own bot like others

finite tendon
#

I do have a problem with logging into the website sometimes. The bot is on my server for over two months now and recently I can’t log into it anymore. It always asks for a set up but if I click on the discord button nothing happens. It worked before to log into it with my PC but even now it doesn’t work anymore like that and I just can’t do anything on the website the check my own account

native geyser
native geyser
nocturne flax
#

@native geyser did you know teamlog server ?

native geyser
#

i have no idea

nocturne flax
#

Umm 😭

native geyser
#

probot does not have any server/channel creation commands though

finite tendon
nocturne flax
#

@native geyser

#

See

native geyser
#

oh you're asking for premium bot

nocturne flax
#

No

native geyser
#

well this is probot premium tier 2

fallow marlin
#

I am struggling to get the music function of Probot to function can anyone help me out?

nocturne flax
#

There is a lots of server related to probot when they do /daily and /vote they will get credits and they are buying t3kens @native geyser

native geyser
#

yes? are you trying to report those servers or?

nocturne flax
#

No

#

I want to make like that server

native geyser
#

what does have anything to do with probot exactly?

nocturne flax
native geyser
#

the answer is no apparently, sorry we're here for probot related technical issues only

nocturne flax
#

If you dont mine can you come dm i'll tell

native geyser
#

as i mentioned we're here for probot related technical issues/questions only, so can't help you in that one

wispy fractal
#

I cant use the /play cmd is it normal

sage flint
#

removed

drowsy orbit
#

how can i play music with bot?

#

/ play ?

#

didnt work

#

;/

sage flint
#

rly

#

:/

drowsy orbit
#

im not kiding

sage flint
#

first step: open eyes
second step: read one message above your question

sage flint
drowsy orbit
#

;D

#

why u are angry xD

sage flint
#

Im not

#

Im just bored for getting same question over and over even if answer is like one message above

drowsy orbit
#

TRUE

#

Forgive me

#

🫣

sage flint
nocturne flax
#

How to set prefix

sage flint
violet nimbus
#

On my server i can not access probot.io i can only invite him one more, can someone pls help?

rigid kettle
#

for me /play is missing and I cannot play any music ? what do I do ?

violet nimbus
timber helm
# violet nimbus

change any channel name/description on your server, should work properly with you

timber helm
golden thunder
#

Hello, again. My question is selling credits for nitro. Is it legal or illegal?

#

I mean is it against of rules?

timber helm