support-en

[split needle]

Then now try kicking the bot out of the loading server then add ỉt back from the site

[timid plover]

okey sir

same problem sir

[split needle]

Tried refreshing the site?

[timid plover]

yes sir

[slender sierra]

<@&675070424748654593> hello guys
Why when i use /rank or /top on my server it says APPLICATION NOT ANSWERING
thanks in advance

[umbral venture]

Thanks

[sour monolith]

<@&675070424748654593>

Why when i type /credits on server it's says you have been blacklisted

[viral sundial]

<@&675070424748654593> -

[viral sundial]

make sure that the leveling system is enabled,
try changing your id background and try again
make sure that probot has admin permission

[viral sundial]

you've been blacklisted for breaking one of probot's rules
-voting from more than one device/account
-selling credits
-spamming or being in spamming servers

you mostly broke one of the rules and that's why you're blacklisted

[ionic spruce]

hi

my account has been hacked and transferred all my credit could i have it bakc

back*

like refund the sent amount

[viral sundial]

sadly that is not an option

but make sure to change the password of the account so that this does not happen again

[ionic spruce]

ok tnx

[slender sierra]

I did all that

[viral sundial]

you're welcome

[viral sundial]

try changing the language of the bot to en and try again and send me a screenshot

[astral bear]

It won’t let me make people roles

[viral sundial]

make sure probot has administrator,
the role thats called 'probot' is higher than the role you're trying to giving

[astral bear]

It is

[viral sundial]

please make sure

[astral bear]

K

K it worked

Ty

[viral sundial]

yw

[timber helm]

@red owl , @hidden violet , @reef granite , guy’s try now you’re able to transfer credits

[rustic hamlet]

What is the command too set a role too each people that joins my serveur (automaticly

[split needle]

there's no command for that
go to https://probot.io/dashboard, select the server on the left, go to autoroles module and add roles there
make sure the probot role is higher than the roles you want to give

[near dragon]

Can anyone tell me how to put the welcome image in my server

[timber helm]

ahead to https://probot.io/dashboard , select your server icon from the left corner, click on welcome & good bye module, then upload your image by clicking on upload button

[near dragon]

THX

[timber helm]

my pleasure, have a good one

[zinc prairie]

[timber helm]

how may I help you?

[oak tree]

Hi

[wicked yoke]

Some Help

[dreamy inlet]

help... it just loading and doesn't show me the rank

[nocturne flax]

<@&675070424748654593> Someone please help. From today, Pro Bot, after I entered the "/rank" command, takes a long time to load and after 3 minutes the following pops up (screenshot 1). And after entering, the "/help" command shows the following (screenshot 2). What should be done to make everything normal?

[sterile forge]

c

[late ice]

how to play music

[sage flint]

You're probably new in our database, try to change your ID background on the dashboard or be a little more active in text channels

[sage flint]

You're probably new in our database, try to change your ID background on the dashboard or be a little more active in text channels

[sage flint]

You're probably new in our database, try to change your ID background on the dashboard or be a little more active in text channels

[sage flint]

/play (song name/link)

[timid plover]

hello my probot dashboard its not working any help ?

stays like this

[valid coral]

hi how to change prefix?

[signal jay]

Happy birthday

[valid coral]

u know?

[signal jay]

Yes

[valid coral]

how

[signal jay]

I'm antifragile

[sage flint]

hey, try on another browser and clear your cache

[sage flint]

#chat-en

[signal jay]

Slay

[junior steppe]

Hello, can anybody please help me ? I have problem with ProBot

[sage flint]

hi, its not possible anymore. Probot moved to slash (/)

[sage flint]

Hey, ask your question right way

[junior steppe]

When i use /rank or any slash command Probot will answer " App not responding "

[junior steppe]

What should i do ?

[tawny rover]

Is it possible to play a playlist through probot?

[timid plover]

same problem

[junior steppe]

afk

[proud mason]

the normal probot are lagging

the sound is not good

[viral sundial]

<@&675070424748654593> -

[nocturne flax]

i can't check my rank in any server the bot replies with rank.png after 2 mins

[junior steppe]

i cant check it bot replies with app not responding

[simple gorge]

Hello,Can the bot play playlists ? I tried playing spotify playlist with the link and it didnt work at all.So i had to install another music bot so i can specifically play playlists...

[junior steppe]

dm ?

[nocturne flax]

help

[modest steeple]

<@&675070424748654593>

[simple gorge]

Hey,Probot doesnt work with playlist,unfortunatly and you gotta install another bot to play playlist.Have a nice day,dude and i dont work at this place.Just wanted to give you heads-up so you dont wonder about it.

[tawny rover]

Ah alright thanks haha and you too

[simple gorge]

:3

[viral sundial]

make sure that the utility module is enabled
make sure the command itself is enabled and you don't have one of the disabled role
make sure probot has administrator
if you made sure of all the above and still the same try changing your profile/id background

[viral sundial]

sadly you can not.
you have to play one by one

[viral sundial]

another device maybe?

[viral sundial]

/ping
and give me a screenshot of the bot's reply

[modest steeple]

You has been blacklisted to know blacklist reason dm @near canopy or @crude estuary .

[viral sundial]

try removing emojis from your name and try again

[viral sundial]

probot does not support spotify
and sadly you can only play songs one by one

[nocturne flax]

wait

[viral sundial]

pardon?

[modest steeple]

You should delete the decoration and emojis from your name

Then try again .

[viral sundial]

please do not interfere and keep the answering part for support team/ members who follow the rules of the channel (read channel topic)

@modest steepleplease do not interfere as long as there's someone helping already.
thanks in advance.

[nocturne flax]

worked TY

[modest steeple]

Welcome

[viral sundial]

it's stable,
is the music still laggy?

[proud mason]

yes

when in voice call it changes

[viral sundial]

make sure that the voice channel's region is not far away from EU
and make sure that the bitrate of the channel is set to max

and try again later it might be a temporary thing

[modest forum]

yo

im blacklisted

[viral sundial]

yes?

[modest forum]

how can i remove it

[viral sundial]

do you use more than one device/account to vote or claim daily reward?

or are you by any chance spamming or a member in a spamming server

[proud mason]

it works properly now

[viral sundial]

glad to hear that!
anything else i can help you with?

[modest forum]

i tryed to vote and my connection is bad so the site bugged

[modest forum]

.

[proud mason]

im good

[viral sundial]

could you send a screenshot?

[viral sundial]

have a nice day.

[viral sundial]

@modest forum

[modest forum]

no

[modest steeple]

Bro tell him to dm " no comment or mr ra3d

[modest forum]

thnxx

[viral sundial]

could you by any chance check my warnings, i believe i got one

[viral sundial]

RuRu is the manager of the english side and once you make sure that the member did not break any rules you can lead him to ask her for the reason/ unblacklist appeal

and unless you have a probot related question please head to the chat

[quaint sentinel]

👆 @modest steeple

[quaint sentinel]

sure let me check that real quick

[modest steeple]

Yeah but anyway you can't unblacklist him right?

[quaint sentinel]

let's please stick to the channel topic without arguing in here.

[modest steeple]

Okay

[torn peak]

@tender obsidian i have a emergency problem pls

[viral wyvern]

You can appeal it here i guess

[viral sundial]

what problem are you facing?

[viral sundial]

yes,
can i help you?

[viral wyvern]

With what ?

[torn peak]

yes , is there any bug on the invites leaderboard for the premieum subscription ? , because i'm not appearing in it

[viral sundial]

probot related question?

[viral sundial]

could you explain?
You have a premium sub but you can not use the invites leaderboard?

[torn peak]

can i explain u more in your dm's if u don't have any prob

[viral wyvern]

i got no question, i was trying to help the guy, but go ahead and help him if you want

[torn peak]

@viral sundial that's the problem my name is not in the leaderboard , i just wanted to know if i'm banned or something

[viral sundial]

try using it without page number and send another screenshot of the bot reply please

[torn peak]

like just [top invites]

[viral sundial]

Please read the channel's topic before trying to help
Thanks for trying to help tho

[viral sundial]

Yes

[torn peak]

oh okay wait a few moments pls

[viral sundial]

Take your time

[viral wyvern]

yeah i've read that before, thanks for reminding me

[timber helm]

[viral sundial]

yw

[timber helm]

@torn peak no need to repeat your question too many times

read the channel topic please firstly

[nocturne flax]

There was the same problem, thanks, helped a lot

[modest steeple]

You welcome

[dreamy inlet]

no it’s not new here

[timber helm]

kick & re-invite the bot from https://discord.com/oauth2/authorize?client_id=282859044593598464&scope=bot+applications.commands+identify+guilds+applications.commands.permissions.update&response_type=code&permissions=2080374975

[dreamy inlet]

I can see other people well, but I can't do it's just me.

[timber helm]

add me to your server i’ll check that for you

[prisma heath]

is there a way i can create a white circle for each discord member welcome?

[dreamy inlet]

okay

[timber helm]

nope, sadly you can’t

[jagged anchor]

Hello guys, do you know how you can add the right to manage the bot to other people on the server ? My friends can't seem to be able to use /play command even tho they have the rights to do so

[timber helm]

!music

[lean badger]

My members are unable to use music commands?

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Music Module.
3 - Finally, either remove the added DJ-ROLES or add the members role to allow them to fully use the music commands.

[torn peak]

ok

[timber helm]

[earnest island]

hello

i wonder why when i do task daily it says An error occurred on client

[timber helm]

hi hi, are you using multiple accounts? , cause you got blacklisted

[earnest island]

no but i have brothers sharing same pc

[timber helm]

alright, be patient i’ll mention you when you are able to transfer credits

[earnest island]

if we make a mutli computer users will this solve problem of detecting me as multi account ?

[timber helm]

it’s illegal to use multiple accounts

[earnest island]

i mean computer users not mutli discord account

[timber helm]

you’ll still have the same problem

[earnest island]

ok ...

[timber helm]

[robust ocean]

Hello, I'm just wondering how you make Rules all nice and organized in pro bot with fancy fonts etc. instead of just text, and embed it.

[quaint sentinel]

!embed

[lean badger]

Embed Message Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Embed Messages module and click on Create.
3 - Finally, configure it as desired by selecting the Add Fields button.

Keep in mind: If the embed message is not being sent, you must fill out every selected element without leaving a blank. If this is done and the message is still not being sent, you may have reached the embed character limits.

[oak tree]

Hi i get blacklisted yesterday and someone say that because 2 accounts at the same network

Can we slove this?

[viral sundial]

<@&675070424748654593> -

[timber helm]

use one support channel please

[timber helm]

you already awnsred a Mod here

[timid plover]

still same problem sir

[viral sundial]

so you've tried with another device and another browser and the dashboard still does not work?

if yes it might be something with your account that causes errors in the dashboard so try using another account just to make sure

[sage flint]

clear your browser cache

[viral sundial]

already tried

[rich rain]

So I have yet another Leveling System question. I have everything working well, but I'm trying to estimate how long it would take for a user to hit a higher tier. Right now I only use two levels above the new user role. I have text level set to 10/voice 0 for the first rewarded role, and text level set to 20/voice 0 for my top "frequent member" type role. Is 20 rather quick to get to? I am trying to ensure that everyone does not get the top/gold tier role in the first few weeks of being on the server. But I want to make sure it is attainable after being somewhat active for 3 months or so for example

Is text level 20 saying they have to basically be sending a message every 5 minutes or so for ~1 day and 22 hours straight in order to hit it?

[sage flint]

Hey, when you setting up required level its actually show how many time its take to reach this level

[vivid badger]

Hello, I have a problem with this sentence popping up when I want to check my credit ( You have been blacklisted )

[rich rain]

Right - but that is based on posting something every 5 minutes for 1 day and 22 hours straight, correct?

That's all I'm trying to confirm, sorry. And thank you for the response

Like if someone is on the server and talking all day, they can literally hit it in only 2 days from what I understand. But if they only drop a message here and there, it can take weeks or months, right?

[sage flint]

Bot gives random amount of xp for every minute of being active, so if you are active for 1 day and 22 hours (46 hours) in row, your reach 20 level. So you need posting something in every minute for 46 hours

[sage flint]

Hey, do you using multiple accounts?

[rich rain]

Perfect thank you. I have it set to a higher threshold for long term. I appreciate it

The last thing I need to sort out is why /rep isn't showing up yet. I think I just have to work through some permissions and I'll be good to go

[cloud flame]

Hello, I have a small problem.
I paid the subscription for 1 year of the bot on a certain server. I would like to have the bot on another discord server but as soon as I invite it it automatically leaves the server.
I specify that I do not have the crown on the server but only the admin perm

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

/rep system is currently disabled

[rich rain]

Thank God I sent that message then haha. Saved me a lot of time later. So far this bot is great, thank you ProBot team

[vivid badger]

hellooo

[sage flint]

im already answered you

[vivid badger]

Oh, sorry, I didn't notice. Yes, I use two accounts

[sage flint]

So that's the reason why you got blacklisted

[vivid badger]

Will I stay on the blacklist forever?

[viral sundial]

<@&675070424748654593> -

[modest steeple]

No, you can talk to RuRu

[viral sundial]

using more than one account is considered credits farming and you're in the blacklist for breaking this rule, it's temporary tho

[viral sundial]

for the second time, please do not interfere and as long as someone else's helping no need to interfere

[modest steeple]

Bro i came first

[viral sundial]

you need to understand the rules of this channel a little more, the first to mention is the one who's allowed to help and you did not even mention, as well as that your answer is wrong

if you do not have any probot related questions please head to #chat-en

[vivid badger]

thanks

[vivid badger]

thanks

[viral sundial]

[final junco]

hi

I want to ask, can I transfer my old account data (levels and credits)?

[sage flint]

No

its not possible

[final junco]

:( ok thx

[restive wadi]

Probot tax bot ?

[rough compass]

@modest steeple @modest steeple @modest steeple

[sage flint]

tax is 5%
You have to calculate it by your own

[analog violet]

whenever i try to do my daily i get an error saying "An error occurred on client"

whats wrong

<@&675070424748654593>

[rich rain]

If I have my role set to No Xp Roles as a server owner, will that always just show my XP at 0 points? Or do I need to create additional filters to ensure no points are added to my user account?

[timber helm]

no need to use two support channels please

[timber helm]

you already got awnsred here #support-ar

[timber helm]

yes, if you add it it will be always appearing 0xp

[rich rain]

Okay thank you. It's a new server before I start allowing people in to join. The YT channel is getting pretty large so I wanted to make sure I have most of the kinks worked out before I mention it online. Under Utility > /points, I have my role disabled there as well (in addition to ProBot). But I have my role, ProBot, and moderator roles as "Roles that can add points"

[timber helm]

glad to hear that, have any trouble let me know

[analog violet]

dude i literally used one channel wat are u talking about

[rich rain]

Really appreciate it. Your support is amazing here. Picked you guys and your bot first and no regrets. Only future request is a more in depth written documentation unless that's available any where and I missed it

[timber helm]

use your main language support

[analog violet]

i wanna use this one

is there any problem in that?

[timber helm]

🙏

[timber helm]

i’ll mention you when you are able to transfer credits

[analog violet]

i also havent event spoken in the #support-ar ever

[analog violet]

its not that i cant transfer credit

my issue is i cant do my daily reward

[timber helm]

use another browser, device

[inland escarp]

could anyone give me a quick rundown of how to set up stream notification embeds via the probot dashboard?

[timber helm]

ahead to > https://probot.io/dashboard > select your server icon from the left corner > click on twitch module > then add a channel > then select embed fonction & your twitch user name

https://i8.ae/aIGFq

[inland escarp]

i understood that, but what do i fill in the embed

[versed hull]

How do I make a Support @mortal summit

[viral sundial]

<@&675070424748654593>

[cold lodge]

hi

[viral sundial]

the text that you want it to be in the embed message(?)

[viral sundial]

could you explain ?

[viral sundial]

hey, how can i help you?

[versed hull]

How do I make a ticket

[cold lodge]

yah

[viral sundial]

in your server? (tickets system)
or you want to open a ticket here?

[versed hull]

Here

[viral sundial]

paid version only

[versed hull]

Oh I wanna make a Support to help

[viral sundial]

what's your main(native) language?

[cold lodge]

i have premuim 2 i cant change photo an name

[versed hull]

English

[viral sundial]

if you have a probot related question please ask it right away

[versed hull]

First how do I become a helper

[viral sundial]

what does the bot say when you try to change it?
and are you trying to change it using the dashboard or the command?

[versed hull]

2nd how do I set it up so when someone levels up it does it with the probot

[viral sundial]

i don't think they are looking for more staff members at the moment

[cold lodge]

his save but in discord it is not changed

[viral sundial]

rewarding roles you mean?

[viral sundial]

when did you buy it?

[versed hull]

Uhh

[cold lodge]

today in 10 pm

[viral sundial]

https://probot.io/dashboard, login to your account and select your server on the left side
on the leveling system module click on the Add new Role button and set the required level and the given role

[cold lodge]

..

[viral sundial]

you'll need to wait for 2 - 4 hours after buying the premium to be able to change it's avatar duo to discord limits

[cold lodge]

thx bro

[viral sundial]

you're welcome

[torn crystal]

can you block with a bot command on some channels?

[viral sundial]

yes, open the dashboard and select your server on the left
search for the command that you want to disable and click on it and set the disabled channels

[torn crystal]

Thanks

[sage flint]

Next time please use only one support channel at the same time

[inland escarp]

yes, how do i add that correctly?

like where do i add the text in?

[sage flint]

as you wish, i mean you can customize in any way you want

[torn crystal]

do mute commands need the "Mutant" role? if so where do i send it. I get an error.

[viral sundial]

<@&675070424748654593> -

[pulsar elbow]

why doesnt muting work

like probot can’t text mute people

it adds the muted role

but it does nothing

[viral sundial]

could you change the bot's lang to En and then send me another screen?

[viral sundial]

fix the muted role's permissions

[torn crystal]

no but i have no problems with english so it's not a problem to ask here?

I've already solved the problem

[viral sundial]

as you already solved it then have a nice day..

[split needle]

Use only 1 support channel next time

[split needle]

Make sure no other role in channel permission override have send messages permission set as

[torn crystal]

Okey
Thanks

[pulsar elbow]

is there any other solution? i would prefer to keep the member role, unless there isn’t.

[split needle]

You don't need to actually. Only having it checked in server role setting is enough

[white ravine]

is there a way of sending a personalized message whenever someone gets a specific role granted or removed even by another bot?

[pulsar elbow]

wait so like if i keep all the permissions as ?

[split needle]

Yea, which should be much better

[pulsar elbow]

in the channel or role settings?

[split needle]

What do you mean by that?

[pulsar elbow]

or both?

[split needle]

for in channel settings, only need to be checked in role settings

[white ravine]

like if X bot assigns you a role getting a message on a chat saying (for example) "{user} you have been granted {role} which gives you access to {channel}"

[split needle]

Then no

[white ravine]

what is the closest to that that the bot can do

[viral sundial]

good evening, i believe i got two false warnings today, could you check them?

[split needle]

Self role, which will the most, tell user what role they just granted in their dms and nothing more though you can customize the message

[split needle]

Only see 1

[viral sundial]

i guess anas removed the other one

could you check that remaining one? i was helping and someone interfere while i was helping, i explained the channel rules to him and told him to head to the chat

and after that i got a warn.

[white ravine]

ahhh, that's unlucky. Thank you for your help though

[pulsar elbow]

thank you very much! everything works perfectly :)

[ionic spruce]

Hi i have Blacklist on my account
Do you can help me

This my id : 640565146795900975

[lost rover]

<@&675070424748654593> Hey, I'm trying to set up a leveling system. It's only giving me one role option for each new reward role.

[sage flint]

Did you come here to report that you got blacklisted but you did that from another account?
You know that using multiple accounts for any activities with Probot credits is not allowed?

[sage flint]

Hey, drag Probot role above rest of your roles in server settings

[ionic spruce]

This is my friend's account

[nocturne flax]

Hi, is there any way to change the bot's prefix?

[sage flint]

I dont think so, you said "on my account" and "my id"...

[sage flint]

Hello, it's not possible anymore, Probot moves to slash (/) It's Discord request so we cannot do anything about that

[nocturne flax]

Okay! Thanks for the help, have a good night ;))

[sage flint]

You too

[ionic spruce]

I have proof

[sage flint]

Really

[ionic spruce]

Look at the time

[split needle]

Even so, we will not deal with it if you are doing this on their behalf

[ionic spruce]

Ok

[sage flint]

Did you move Probot role higher?

[lost rover]

going to clear cache on my browser

[sage flint]

Try to move Probot role a little bit lower, then drag it on top again and refresh the site

Then should work

[timid plover]

hi i steal have a problem with dashboard

[compact glade]

how would I actually do this cause It won't let me edit a message or create one

[lost rover]

i ctrl r discord and clear site cache on my browser. which did it. 99.9999999999999999% of the time clear cache or reboot will solve every single technical issue lol I should have just done that before msg here. thanks!

[timid plover]

@sage flint sir can you fix this problem please

i steal have a problem with dashboard

[past crescent]

my bot dosent play music

[sage flint]

If changing browser and cleaning cache doesn't help, try to use vpn

[sage flint]

What bot response when you use /play command?

[sage flint]

Maybe your messages is too old or bot doesn't have access to them for some reason, just send new one

[compact glade]

But it has admin perms

[heady hatch]

Can probot auto post social links?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

prbot wont show up in dashboard

[lost rover]

<@&675070424748654593> trying to set up auto roles and keep getting stopped with "choose a message" first pic is from embedded msg and second is from self role

[night token]

Daddy

I have a black list

Why

Nigga

[viral sundial]

<@&675070424748654593> -

[viral sundial]

<@&336913504051265537>

[tranquil finch]

hello, i need some help. how to i add a channel to an embedded message?

[timid plover]

same problems i will be greatful if you solve this problem i realy need your bot service

[viral sundial]

bots can not see messages that are older than 14d

[viral sundial]

sadly that's not an option, feel free to suggest it tho ^^

[viral sundial]

could you send a screenshot?

[viral sundial]

you've to send the embed message first then refresh the page then you can select it

[nocturne flax]

fixed it mb

[viral sundial]

<#channelID>

[viral sundial]

no worries!

[tranquil finch]

does the name of the channel go in the ID part?

[stiff echo]

Can it play a spotify playlist?

[viral sundial]

no, channel name and channel id are two different things

[viral sundial]

probot does not support spotify at the moment

[stiff echo]

Ok thx

[viral sundial]

[tranquil finch]

how do i find channel id? and ty for helping

[viral sundial]

\ + channel mention
Ex: \#support-en and then send the message
it will appear something like [#111111111](/guild/224308865427046402/channel/111111111/) copy it and paste it in the dashboard

[tranquil finch]

tysm

[viral sundial]

[stiff echo]

Could you please tell me who we can use for url playlists?

[viral sundial]

pardon?

[stiff echo]

If I want to use a playlist from eg youtube, Tidal etc. Who is supported?

[viral sundial]

you can not play a playlist, but you can play songs one by one

[stiff echo]

Ok thanks

[viral sundial]

and you can add them to the queue

you're welcome

[stiff echo]

Yeh was wanting an easier way than typing a 2hour album. Lol

[viral sundial]

oh, feel free to write it down in #573053418017521664 ^^

[compact glade]

bruhhh

it's literally a new server

[viral sundial]

pardon?

can i help you?

[compact glade]

Its about the embed Message thing

Can't be cause I just made the server

[viral sundial]

what's wrong with the embed message i don't get it?

could you explain

[lyric raptor]

Is the Notify option on Self-Assignable Roles as Message or a straight up reply?

[compact glade]

So like, I wanna do self assigned roles but I can even make a new message at all in the embedded messages

[lyric raptor]

Because the Role channel does not have permission for the user to chat, so I don't need a bunch of spam

So, I want to make sure the notify option is just a DM

[viral sundial]

it's a hidden reply that only the user can see

[viral sundial]

you've to make an embed message and send it then refresh the page, then you can select this embed message in the self assigned role module if that's what you're asking about

[compact glade]

won't let me

and this happens when I try to make one

[viral sundial]

then you'll have to set the self assigned roles to be reactions not buttons or select menu

[viral sundial]

click "add field" and select title
write something in the title then you can send it

[compact glade]

poggg thanks

[viral sundial]

[nocturne flax]

Hi, how reset the xp of a server discord with probot please ?

[viral sundial]

/reset type:Text target:@everyone

[nocturne flax]

thx

[torpid breach]

Who ping

oh

[uncut bloom]

Hello, I'm having an issue with the Self-Assignable Roles module. I have a series of embed messages I've been adding selection menus to for role assignment. The other embed messages are working fine, but there's one that isn't. The data I inputted on the ProBot dashboard is saving but it's not updating on the discord server. I've tried deleting the message and recreating it (both through the embed messages screen and the self-assignable roles screen). Any ideas as to what is wrong and how I can fix it? <@&675070424748654593>

[lyric raptor]

Hey so on the role menu option I noticed it sometimes glitches and cuts off some of the options to scroll to if on mobile. Any idea on how to fix that or if it's just too many options? Works fine on desktop apps

jk I solved my own question

you have to flip the menu up to see the rest of the list

[earnest flame]

how do I get the probot to automatically log any messages that are deleted or edited in a specific channel, or is that a different bot I am thinking of?

[loud oak]

How can i solve this?

[mortal cradle]

Hey. Question: the profile and rank commands work fine on my server; Probot has admin perms and is on top in roles list but the commands don't work for/on a specific user, neither when he tries to use them nor when someone else wants to see his profile/rank. It only shows that Probot is thinking but never sends the response. Why this happen?

[loud oak]

Same problem

[low temple]

Hi! So in my embeds the channels and people I have tagged get changed to deleted channel and this, help please

<@&675070424748654593>

[modest steeple]

This not related to pro bot, please go to #chat-en

[low temple]

But it’s a pro bot embed?

[modest steeple]

Oh, then try like this

<@&897055641472995329>

[modest steeple]

File?

If yes, You have to delete emojis and decoration

From they're names

[modest steeple]

You have to delete emojis and decoration from ur name

[sand otter]

hi I have a custom prefix and this was last year and idk how to change the prefix back and idk what command Did to see the custom prefix

[low temple]

Turns it into this

[modest steeple]

From here

[split needle]

Check and make sure the ids are correct
Adding & just make it into role mention

[split needle]

Prefix is no longer supported, you have to use slash from now

[low temple]

They are ice double triple checked them and they start out correct and then they change

[sand otter]

how did this happen from last year?

[split needle]

Are you on mobile now? If then there's discord's problem for mobile clients that unloaded users will be resolved in ids when being mentioned in embed messages

[split needle]

Because that was last year

[sand otter]

did u guys like remove it?

[split needle]

Kinda

[low temple]

So I need to get on my computer and do it that way?

[sand otter]

oh ok

now ik

[split needle]

No actually
If it's like that then it's totally fine
Also it's nothing related to the bot

[low temple]

That doesn’t make any sense

[split needle]

It's how discord work, we don't and can not decide that

[modest steeple]

@split needle can i use commands like !embed or not yet

[split needle]

Not even a feature

[low temple]

So how do I fix it doing This?

[split needle]

For that, it probably the channel got replaced with a new one while using the nuke command from another bot

So you will need to replace the id in there

[low temple]

Right so I’ve done that, and it fixes for a minute but when i reload the page it deletes

[split needle]

No idea
Discord mobile is a mess when it comes to loading stuffs

[modest steeple]

@split needle can i say something?

[split needle]

It better be following the channel topic

[modest steeple]

Yes?

[modest steeple]

@split needle

[split needle]

There should be an error message on why it can not be sent
Show me what does it say

[uncut bloom]

It’s not sending any kind of error message, neither is it sending a Success 👍 message

[split needle]

Can I see the editor of that message?

[uncut bloom]

@split needle I’ll get in touch with you tomorrow, I’m done for the night but thanks for responding.

[timber helm]

@modest steeple it’s the third time you didn’t respect the channel topic

[modest steeple]

What

[lean badger]

:white_check_mark: @! Ln , Rm7 ' muted from the text! :zipper_mouth:

[loud oak]

oooo, ok. thanks

[tepid jolt]

i need help, no one reply #support-ar

[gusty haven]

Hello there, when I tried using /credits ProBot sent me a message telling me I am "blacklisted". Is it because my account is kinda new or something?

<@&675070424748654593>

[timber helm]

No need to use two support channel please

[timber helm]

hi hi, are you using multiple accounts?

[hot blade]

@urban crystal so how do u stop the loop

[urban crystal]

<@&675070424748654593> ^

/repeat

[summer void]

How can i do so twitch function ping a certain role when someon going live

It does not ping right now

<@&675070424748654593>

[timber helm]

hi hi, add @everyone mention on the message section on your embed stream settings

You can see the pinned message to see variables

[summer void]

@heavy sinew belly is the role

ops

sorry jelly

[timber helm]

use <@&ROLE_ID> to mention that role

[summer void]

this is how it looks

[split needle]

developers have disabled role mentioning for the bot so not possible other than here and everyone ping

they will only be rendered on the messages without making notifications

[summer void]

that is bad

[split needle]

though you can suggest change in #573053418017521664

[summer void]

Does it work as a embed tho?

If no do you know a easy soultion to my problem

[split needle]

no as well since it's still a type of message, but with a fancy looking thing that contains texts

[summer void]

Pain

[summer void]

Do u know a bot that could do that i try to do? Or is it far from your support rules?

[split needle]

bot suggesting is not allowed so no

[summer void]

Okey sorry for wasting your time

[timid plover]

hello its 3days with no help

i wish if you can help me with this problem

i have a problem with probot dashboard

its stays like this

[timber helm]

hi hi, use another browser/device

[split needle]

tried
I will ask developer to check it manually

[timber helm]

[split needle]

may I have the server's id?

you can kinda copy it from the link

[timid plover]

672110818837528619

i tried clear cash another browser another device VPN

and same problem

[split needle]

I have delivered your server id to developer for manual check
I may also need an invite to your server, make sure its duration is at least 7 days and send it to my dms

[timid plover]

okey sir

[split needle]

@quaint sentinel just joined your server to check things out, may you give him administrative permission in your server? @timid plover

[hollow rose]

Hey, I got a question about the premium features, Is it possible to do a 1 time payment? instead of month or yearly?

[split needle]

no for now

[hollow rose]

Is there a plan to add it?

[split needle]

though we have been planning about it

[hollow rose]

Because i'm really not a fan of Yearly / Monthly payments myself and i don't mind spending a bit on something i use frequently.

If i go to Premium and click contact us nothing happens btw

for the custom quote because i was thinking of asking it there

[split needle]

let me see who can you ask about it

[timid plover]

yes sir

done

[split needle]

@hollow rose you can contact and discuss about the enterprise subscription via email [e-mail]

[worthy pebble]

Hello

[earnest flame]

How do I find that?

[tall pelican]

Is there a fix for this it's been like this since Christmas, I cannot access the Dashboard for any of my servers

[gusty haven]

You mean "Alt"s?

[viral sundial]

<@&675070424748654593>

[viral sundial]

hello, how may i help you?

[viral sundial]

https://probot.io/dashboard login to your account and select your server

[viral sundial]

try clearing cache, if it didn't work try using another browser

[tall pelican]

Yeah I've read the chat after I just posted my question and did what was told for the other guy who has this issue up there, but it's not helping cuz I just tried, but I appreciate your help 👍

[gusty haven]

Actually yes I have multiple accounts, one for app and one in the browser

[stone badger]

i can't see my own rank on any server but when i try it on any other user it works does anyone know how do i fix this im i banned from something?

[viral sundial]

you tried another browser?

[viral sundial]

using more than one account will get your account blacklisted as its against our rules

[viral sundial]

remove the ✨ from your name and try again

[stone badger]

ty

[viral sundial]

you're welcome

[nocturne flax]

how to calculate the tax

[uncut bloom]

Ok, I think I found the problem to my initial inquiry @split needle. Would the bot error if I tried to add the same role in two different options? My scenario is that the same role gives access to two different classes (my discord is for college students). Is this the problem and therefore I need to find a work around?

Edit: That was the issue and the bot is working now that I have made those modifications. If you could add an error message or similar warning to the bot, that would be great. It would help the next person from making the same mistake.

[void vector]

Why am i blacklisted i just voted then went to check my crds i got blacklist message

[left dome]

Hi why I’m blacklist but I don’t know why

[sage flint]

Tax is 5%
You need to calculate it by your own

@left dome@void vector do you using multiple accounts?

[void vector]

Its my first time using the vote now

[sage flint]

im not asking about how many times you voted, my question is how many accounts do you use

[void vector]

Like how i didnt get it

[dusky crest]

mee too the same thing happend to me

[sage flint]

How many accounts do you use? You have only this account or you have another one?

[sage flint]

same question ^

[echo echo]

Help why can nowhone in my discord use commands

[dusky crest]

i have 2 accounts

[echo echo]

they have the rights to use the bot and i also checked the dashboard they should be able to do so

[sage flint]

So thats the reason why you got blacklisted

[sage flint]

Whats bot response when they use command?

[dusky crest]

thats not a reason i have 2 acc so i get blacklisted

[void vector]

I used account at first i got blacklisted cuz i was using multiple accs in the past i said ok then i found this account i tried and i got black listed too

[sage flint]

This is the reason

[echo echo]

nothing, when i use the bot it acts normal, when somewhone else uses it they just dont get an answer... the bot only notices my own slash commands

[sage flint]

Thats the reason, using multiple accounts breaking our rules

[void vector]

That was on the past

[sage flint]

When they type / all command appear or they cant see anything?

[sage flint]

Doesnt matter

[void vector]

Like can i create another acc and use it instead ?

[thorn python]

Hey, there is a annoying problem with probot everywhere so.. pls help?

[echo echo]

they cant see anything but i gave them the dj role on my server and selected dj role:dj in the pro bot dashboard

[sage flint]

you will also get blacklisted on that new account

[void vector]

How can i not get black listed then ?

[earnest flame]

thank you

[left dome]

Yes @sage flint

[sage flint]

So your users doesn't have permissions to use application command or you denied all command for them
Go to your server settings and check that your users role have "Use Application Commands"
If they have, go to server settings > Integration settings > Probot > and make sure they are allowed to use commands

[echo echo]

already solved it thanks tho

[sage flint]

alr

you're welcome

[void vector]

.

[sage flint]

Well, that's the reason why you got blacklisted, using multiple accounts is against our rules

[sage flint]

You using multiple accounts, we cannot remove blacklist for you, sorry

[void vector]

If i created new acc

[sage flint]

⬆️

[left dome]

I didn't know if I would still be on the blacklist? @sage flint

[void vector]

How can i fix it then

[sage flint]

I already answered you

[void vector]

?

[sage flint]

.

[void vector]

Ok

[sage flint]

unfortunately yes

[left dome]

Well, thanks, I was hoping to get out of the blacklist

[final stirrup]

Can someone tell me the reasons why would i get blacklisted and how can i get out of it ?

[frail gorge]

Helllooooo

The bot said that i have been blacklisted

Can u help me????

?

???

[sullen prism]

<@&675070424748654593> ^

[sage flint]

Do you using multiple accounts?

[sage flint]

Hello, do you using multiple accounts?

[final stirrup]

Nope but i think yhe only wrtoong thing i did is tried to vote from diffrent brrowsers

[sage flint]

Okay, i'll check that for you

[frail gorge]

No

[sage flint]

Use only one support channel at the same time

[frail gorge]

Ok

But what can i do to fix the problem

[noble parrot]

Can anyone help me? I want to adjust the color but I can't Please send me a screenshot of the color settings

@sage flint

@nocturne flax

[gusty haven]

💀

But how does probot know that I have more than 1 account 🤔

[surreal flame]

Is there any way to calculate someone level if you only know his xp?

[lilac vector]

autorole doesnt work
but i have setuped this

where is problem?

[fleet saffron]

Help me why i cannot see my profile in any server

[noble parrot]

Can anyone help me? I want to adjust the color but I can't Please send me a screenshot of the color settings

[sage flint]

you need to create some colors by creating few roles with only numbers in name, like 1, 2, 3, 4, 5 etc. and set colors for them

[timber helm]

already awnsred bro #support-ar ?

[sage flint]

You should be able to

[noble parrot]

Tnx

[fleet saffron]

Yes i was putting an emoji on my name thats why it didnt work

[sage flint]

Can you invite me to your server in DMs for check that?

[noble parrot]

It's not true?

[sage flint]

Its not who color command works, i mean this alias
aliases simply replace standard command, so its not gonna work

As i said, you have to create some roles with only numbers in name and set colors for them

[noble parrot]

After creating the roles, should I activate them from the Self-Assignable Roles section?

[sage flint]

No, your roles will be available in /colors command

[noble parrot]

I can see an example؟

[nocturne flax]

Hi im blacklisted

For no reason

@sage flint

<@&336913504051265537>

[sage flint]

I already send that

[sage flint]

.

[sage flint]

Do not mention Mods for support

[noble parrot]

Tnx

[sage flint]

Do you using multiple accounts?

[lilac vector]

sure

[final stirrup]

Sorry for bothoring, Anything new ?

[hidden prism]

how can I change nickname

[sage flint]

Not yet, i'll mention you when i got any info

[final stirrup]

ok thx for your help

[sage flint]

Right clink on the bot then hit "Change Nickname"

[sage flint]

My pleasure

[hidden prism]

ok thx

can you explain me what's the managenicknames pls

[sage flint]

This permission allows users to change other user's nickname's

[hidden prism]

oh where can I enter in it

[sage flint]

server settings > roles > roles that you want to edit > permissions

[hidden prism]

ok thx

[charred quiver]

Hi, I got blacklisted

I wanna know the reason for it and how to remove it

[hidden prism]

does it also works in other servers

[left moss]

Hello there.

I can't use some of the commands of probot since they changed all bots' commands to start with "/" by discord's own feature. I waited long time for a fix but i started think that might be a problem for our server. So i came here to ask for help.

**Problem : **Some of the commands won't work. (For example; /rank, /top, /daily, ... etc.)

**When it happens : **All the time.

(I have admin permission in the server)

I can share bot's permissions too, if needed.

Do i need to ping Blacku? Sorry i am new in here. Don't know ask to who.

[lost rover]

thanks I'll try that now

[left moss]

<@&675070424748654593> please.

[timid plover]

try to kick probot

then invite

[left moss]

Why? i have a lot of information on it. We use it as a welcoming bot, keep club's logs, ... If i kick it i need to set up all.

Wait a minute you are not a staff.

[buoyant seal]

c

[sage flint]

Do you use multiple accounts?

[sage flint]

#commands and /credits

[sage flint]

Hello, actually all your settings will be saved even if you kick and reinvite the bot. However, does this issue occur only in your server or you cannot use those command in other servers too? Also, other people in your server can use that commands or this issue is related to everyone?

[left moss]

Hello ma'am. I wasn't know the fact about settings save, thanks for informing me. About the first question i tested it out on another server(my friend's server) and seems like i can use rank, profile commands in that server. So i think i can use that commands in other servers. I don't know about can other people use that commands in my server i just enable levelling system yesterday night so we couldn't test it out very well yet but as i know it doesn't give auto-role to people on spesific text or voice levels. (for example i am reached to level 8 but it should had added me a role when i reached to the level 5 but the bot didn't) so i can't say certain thing about is it related to everyone.

[left moss]

To referring this i mentioned up there (..I can't use some of the commands of probot since they changed all bots' commands to start with "/" by discord's own feature...) after our music bot discontinued, we started to use probot's music feature but like i said after discord slash feature came for all bots i can't use some of the music commands too. Like /skip. Our command style was "guard/command" before "/command" update.

If it is needed i can invite one of the staffs from your team to investigate or like i said before i can send ss of the permissions of Probot.

By the way sorry for my grammer mistakes. I am not good at it.

[left moss]

Also i want to say ProBot added to my friend's server on 29th January 2022, while we added ProBot to our server at 29th November 2020. I don't know is that important.

[sage flint]

Dont worry

For leveling roles problem - do you setted up both required levels? I mean text and voice, if so you need to reach both levels to get reward role, if you want to get role even if you hit only text level, just delete voice require

[left moss]

Here it is;

Some for just text and other ones for both.

You might ask how you know your rank if you get crash on the commands but i enabled the message when someone level up. Here you can see i level up to 8

[sage flint]

Well, Discord slash commands system is not the best, and its mess up sometimes. You can try to clear not working command settings, turn them off then turn on back and set up their settings again. If its not helps, you can try to kick bot and authorize him to the server again. There is no guarantee that these methods will help with that, cause its problem with discord slash commands not with bot at all. And i don't thing that is source of problem but you can check all bot permissions and command settings in integration settings in your server. If all is fine, you can for temporary alternative you can create aliases for not working command and use them instead slash commands, also you can give me your server ID so i can report that problem to developers

[left moss]

But as you can see in here i don't get the pinocchio rank.

[sage flint]

Can you invite me to your server via DMs? I'll check that

[cunning token]

hi

can u help me

i'm blacklisted

[timber helm]

already awnsred here #support-ar no need to use two support channels please

[trim pebble]

Hi , this is not a typical "support question" but it's question about bot music system , what API does Probot use for finding tracks ?

[sage flint]

Hey, Probot is not open source so we cannot tell you that informations

[unreal junco]

hello

i have blacklisted

[viral sundial]

<@&675070424748654593> -

[nocturne flax]

How do you make a verfication system with probot? I recently joined a server and saw that it was done with probot and I’d like mine done with probot.

I can’t find any tutorials on YouTube and my server needs a question based verification system

[viral sundial]

you probably broke one of probot's rules and that's why you're blacklisted

!rr

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[viral sundial]

@nocturne flax

[nocturne flax]

So you do the verfication system by roles you just make a unverified role

?

I’m trying to make it so that you have to answer a set of questions in order to get approved tho

Almost like a gate to keep trolls out

[viral sundial]

you can make it so @ everyone doesn't have permission to access channels
and @verified has permission,
and if you click on an emoji/button/ selected it from the menu you get the role

[nocturne flax]

Oh that’s not what I’m looking for thank you tho

[viral sundial]

making a list of questions the user has to answer is not really a feature
BUT... you can still do it using the select menu/ reaction roles

select menu: send a punch of embeds every embed contains a question
and using self-Assignable-roles you can make a list of answers using the select menu and if he selects the correct answer he gets the verified role
if he selects any other answer he does not

[drifting elbow]

is probot down right now? I can't edit embeds because they dont load on the .io website?

[viral sundial]

refresh the website and try again

[robust ocean]

Hello, I'm just wondering how I can make a verifcation/ verify role on Pro bot. So people can just click the reaction role and enter the server that way

[viral sundial]

@robust ocean

[robust ocean]

I did that, but it's not working. How do i get it so that when someone clicks it they enter the rest of the server?

[viral sundial]

you can do this with changing roles' permissions

[robust ocean]

Ok, thank you 13.. Do I do that on the pro bot site or in discord?

[viral sundial]

discord

[storm quail]

Does anyone know how I can change the bot prefix?

[viral sundial]

you can't anymore

[storm quail]

Damn that’s sad

[viral sundial]

try to get used to / slash commands ^^

[safe mirage]

hi, is there any way for probot to log its own warns (via automod) in the normal log channel where human-issued warns go?

[viral sundial]

sadly no, you can still use

/warnings

[robust ocean]

How do i do that? I'm still having problems. I can't seem to find how I change it so that when people click the reaction role they get access to the full server?

Hello, I'm just wondering how I can make a verification/ verify role on Pro bot. So people can accept the rules and verify by just clicking the reaction role to enter the full server?

[viral sundial]

prevent @ everyone from being able to see the channels
and create a verified role and give it permission to see all channels
then you can use probot self-assignable roles

!rr

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[robust ocean]

Thank you so much.

[viral sundial]

yw

[formal oriole]

How can I use the temp chanels and how I create one?

[viral sundial]

Usage:
/temp on
/temp off
/temp time [duration]
/temp max [limit]
Examples:
/temp on
/temp off
/temp time 5
/temp max 1

and you can set it up via the dashboard - https://probot.io/dashboard

[formal oriole]

Oh, thanks a lot

[viral sundial]

yw

[snow tide]

Hey does anyone know why one channel in specific isn't showing for the ignore list?

People keep getting warned when they post a link in there and I can't seem to fix it

[viral sundial]

make sure probot has administrator permission, refresh the page

[snow tide]

Also unable to get it for the "Only Images Channel" and "Only YouTube Links Channel"

[snow tide]

It does

Even gave it specific perms to see the channel

It can see all other channels from the list

[hot falcon]

a

жоск

[snow tide]

Has Admin perms though

[viral sundial]

could you refresh the page and try to search for the channel again?
if you were unable to find it may i have an invite to your server in DMs?

[viral sundial]

#1008159075609088100

[snow tide]

I already tried

[hot falcon]

ik

[viral sundial]

if you were unable to find it may i have an invite to your server in DMs?

[hot falcon]

._.

[viral sundial]

[normal heron]

for some reason pro bot add the lv role 1 and 5 but don't take them off even tho i enabled the remove with higher reward
and it works normally with the others

[viral sundial]

probot doesn't take the lower role of a different category
what are they?

• Text only
• Voice only
• Both

[normal heron]

well i needed them to be separated
user can win the role when they either active in vc til X amount of time or text till X amount of time
and when ever they reach the next lv either text or vc they get the next role and remove the old ...etc

[viral sundial]

you can just replace any 0 with 1
and that will add them all to the same category and that's the only way of doing it

[grave shoal]

hello

[split needle]

#chat-en #chat-ar

[elfin brook]

شباب

[split needle]

#chat-ar #support-ar

[viral sundial]

pardon, i got a warn for not @ the support after a while,
i'd love to see the rule that says that i have to?

[split needle]

not being in the rule but still do it to get the supporters to be active

[viral sundial]

so i got warned for breaking an *unwritten rule?

[split needle]

we have a whole support team right? so getting them up to work is just one of the things you might need to know
other places would not even let you get out to help even a single word

[viral sundial]

first of all i'm sure that this server is meant for probot and probot only not other places,
second, and i did try to get them up to work and waited for 5 minutes as the *written rule says

[split needle]

we also have our support team there for a reason, so we want them to be active in stead of you, which is what we have been enforcing without writing it on

[viral sundial]

i'm pretty sure that you're fully aware of that if one of the support team sends a single message that proves that he's online and gonna take care of the support channel i'm not allowed to answer anyone anymore, so i've not been preventing anyone from doing their job

and as you said "you have your support team for a reason", well you have your rules written in the topic for a reason as well

it is not okay to get warned for not following a rule that does not exist.

[split needle]

they are not being there all the time to do something like that and then go offline without knowing, only few of them would do so and not even being there to provide support

also as said, it's been enforced for a while without being writen, so you can get warned for things that not even on the rules, but being not good as us staffs have been discussed about

[viral sundial]

well, do i mention every hour then?

doesn't that break the second rule?

me following your unwritten rule gets me to break a written one

and me getting warned for it does not make any sense ..

[split needle]

you don't get warned for that if you don't do it after every 5 minutes or after 10 people and we acknowledge that
we appreciate your help, but also not thank you about it for making our support team useless

[viral sundial]

have a nice day.

[restive moon]

Need a question

<@&675070424748654593>

[timber helm]

ask your question right away with out pinning the support please

then use one support channel please 🙏🏼

[restive moon]

It says i can mention once

Any way thanks i just contacted ar support

[timber helm]

next time use one support channel please

[restive moon]

Ok sorry

[timber helm]

no worries

[karmic yew]

Hey

Why I can’t see my profile in probot

[charred quiver]

On the same device?

[ocean leaf]

Hello morning Supporters
I wanna report some one. He's doing trade Probot Credit to other bot and using for fake account, and he requested me and my friends to send credit and he scammed me and our friends and rip-off many persons in our server.
last day i well tell him to refund me and our friends and he denied to payback. "I stool credit from everyone and I have many accounts no one cant report me" he said.
And I have many proof
please help

[timber helm]

hi hi, remove the emoji from your name should work with you properly

[timber helm]

it’s illegal to use multiple accounts generally

[sour monolith]

Ahh how to remove blacklisted?

[karmic yew]

Ty my broo♥️

[timber helm]

hi, sorry we can’t do nothing about Scammer’s report’s

[timber helm]

are you using multiple accounts firstly?

[timber helm]

yw brother

[sour monolith]

No

[ocean leaf]

And how i refund credit

[timber helm]

what’s is your main language?

[sour monolith]

Urdu

[timber helm]

you can’t refund credits

[timber helm]

?

[ocean leaf]

Thx

[timber helm]

welcome bro i’ll check that for you @sour monolith

[timber helm]

my pleasure

[sour monolith]

Okay bro

[timber helm]

i’ll mention you when you are able to transfer credits, right ? be patient ^^

[charred quiver]

Oh no, so I can't get my blacklist removed?

[sullen coral]

Is it possible to make custom commands?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[timber helm]

i’ll check that for you

[sour monolith]

Ok

[green sinew]

how can i add a emote to a embed msg that is from my own server ?

[split needle]

get the emote's full id to use in bot's messages
on the chat, put a \ right before an emote and send it to get the full id format
example: \ = !pro1

[green sinew]

aah thanks

[stoic sapphire]

hi

[robust ocean]

could someone please help me, I'm still having issues trying to set this up in pro bot. Hello, I'm just wondering how I can make a verification/ verify role on Pro bot. So people can accept the rules and verify by just clicking the reaction role to enter the full server?

[sage flint]

!rr

[lean badger]

Self-Assignable Roles Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Self-Assignable Roles module and select Add Message, then choose the embed message you created and sent to a channel.
3 - Finally, you can choose between Buttons - Select Menus - Reaction to have them implemented.

Keep in mind: To make the Self-Assignable Roles work properly, you must create an embed message and send it to a channel.

[sage flint]

@robust ocean

[urban epoch]

.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[robust ocean]

I've tried that it's not working. I want to make a verify reaction role similar to carlbots, so that when someone clicks it they get access to the server. All that does is a create a reaction role, How do i make it so that when clicked people can access the server?

[sage flint]

You need to denied "read messages" permission in every channel for everyone and grant that permission for verified role

[robust ocean]

thank you so much Blacku. i'll try that.

[robust ocean]

but then how do i get the rr to accept people into the server?

[sage flint]

where are you being stuck at exactly?

[split needle]

that's about permission setting, which is not related to the bot even a bit
you can learn more about role and channel permission by searching for it online

[robust ocean]

I need the reaction role to open up the whole server. so when clicked people can enter the full server. a verification reaction role, I can add the role but I'm having issues making it so people can only see some of the rooms until the RR is clicked, and then once the verification RR is clicked they enter the full server. if that makes sense, i'm stuck on the reaction role being able to actually allow people into the server and how I set that up?

[robust ocean]

I've tried that as well, and it's still not working..

[charred quiver]

Alright thankss, I'll be waiting

[split needle]

well as said, it's not related to the bot at all, so you will need to find the answer online
here is some that I found for you from discord, you can find more about them by yourself
https://support.discord.com/hc/en-us/articles/206029707-Setting-Up-Permissions-FAQ
https://support.discord.com/hc/en-us/articles/206143877-How-do-I-set-up-a-Role-Exclusive-channel-

[sage flint]

As i said, you need to denied view channel for everyone and grant for verified

everyone perms

verified perms

thats all i can do for you, as Inubashiri said, its not related to our bot entire

[vocal matrix]

how do i change my name on the probot website?

just ping me when someone has the answer pls

[solar ether]

Hey, does anyone know if there's a way to display the leveling leaderboard (/top) in an embed message so that it can always be displayed, or maybe schedule the command to run in a dedicated channel so it updates every day or something like that??

[golden ocean]

Do someone know how to set antinuke for probot

🤔

[nova tree]

Does anyone know how to utilize the 24/7 function for music? And whether or not I can just search a term and let the bot shuffle through random music instead of trying to select each song?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[robust ocean]

Whenever I try to make an embed message for rules and send it to my server to the channel I want, why is one of the titles way over on the other side of the page, when on the pro bot site it's not??

If that makes any sense...

[quick wren]

<@&675070424748654593>

[nocturne flax]

Why there is no rep

[near roost]

Why am i blacklisted?

[nocturne flax]

Hi, what is it?

Im blacklist

For noreason

<@&336913504051265537>s

@son

[olive yoke]

Hello can i transfer profile ?

[little shore]

Hi

[nocturne flax]

@gloomy lionis probot down?

cause rank check is not working for some users tho

[sage flint]

Do not mention mods for support

[sage flint]

Do not mention devs

[nocturne flax]

😭

Ok

[sage flint]

Its should update automatically

[nocturne flax]

who will help me then?

Im blacklisted

For no reason

[sage flint]

Hello, unfortunately it's not possible
You can suggest to add such a features on #573053418017521664

[sage flint]

me

just be patient

[nocturne flax]

sure sir

Im blacklisted

Pls

Help

[vocal matrix]

It hasn’t..

[timber helm]

use one support channel please

[sage flint]

Its a premium feature (VIP Protection)
You can set up actions limit that user or bots can take before he get punished or bot take over his permissions

[sage flint]

Rep system is currently disabled

[sage flint]

Hey, this is your profile badges that shows in </profile:971443830870126633> command

[nocturne flax]

@timber helm

[sage flint]

unmark this option

[nocturne flax]

[sage flint]

stop sending emotes, otherwise you will get muted

[nocturne flax]

ok

[sage flint]

Do you using multiple accounts?

@nocturne flax same question ⬆️

[golden ocean]

Does VIP expensive

[sage flint]

Hello, its not possible.

[nocturne flax]

How can I make the bot only accessible for admins

[sage flint]

https://probot.io/premium

[solar ether]

thanks for the response

[sage flint]

Probably those users are new in our database, they need to be more active in text channels or they need to change their ID card on the dashboard

[sage flint]

you're welcome

[nocturne flax]

wait, i will show you one example

@sage flint

How can I get the bot to only respond on a specific channel

[nocturne flax]

setup on dashboard

[sage flint]

Dashboard > Command that you want to restrict > In "Enabled Roles" choose an Admin role

[sage flint]

Please follow channel topic

[nocturne flax]

me?

or him

[sage flint]

yup

you

i replied to your message

[nocturne flax]

where is the channel

[sage flint]

as i said, they are new in our database so they does not have their rank card yet, so they need to be more active or change card background

[nocturne flax]

they do have, level and text.

level is 20+ tho

[sage flint]

Its similar to restricting roles but in this case you head to "Enabled Channels" section

[nocturne flax]

<@&675070424748654593>

[sage flint]

bro

[nocturne flax]

help meeee

It doesn’t work it can still get my commands on general chat

[nocturne flax]

you noob, xD

Yeah yeah

[timber helm]

let’s stick on the channel topic with out chatting here right?

[sage flint]

its applies only for some users so its not problem with our bot or something, as i said twice, they can change ID background, its should help.

[lean badger]

:white_check_mark: @Nahin muted from the text! :zipper_mouth:

[sage flint]

Show me your commands settings please

[nocturne flax]

Ok ok

[near roost]

I have multiple but im only active on this one

[nocturne flax]

Look

And he still works on general chat

[sage flint]

Well, that's the reason, using multiple accounts to any activity with credits (like claiming daily) is against our rules

[near roost]

So how much it will take to get out of the black list?

[sage flint]

Slash commands are always be visible for server owner and admins so you can restrict it only for users, also those command not gonna work on disabled channels they are only visible when you type /
If you wanna to hide those commands for users go to server settings, then to integrations and Probot, next click ❌ next to the commands that you want to hide

[sage flint]

Its can be removed only manually by staff

[nocturne flax]

And what commands should I hide so it won’t work on general chat?

[near roost]

Which should i contact?

[sage flint]

which one do you want
Anyway, if you setted disabled channel those commands will not work on general (commands will not respond)

[nocturne flax]

They work that’s the problem

They work for members too

[sage flint]

you set it there? Its wrong section, its automod, you need to do it in command settings

[nocturne flax]

Ok I’ll go look

[sage flint]

I requested that for you already, i'll mention you when i get response

[nocturne flax]

Where are the command settings?

[near roost]

Well thank you very much for your time

[sage flint]

Its depends on what kind of command you want to restrict
For example all moderation command like /mute, /warn, /ban etc. is available in "Moderation" module

[nocturne flax]

No no no I just want him to work on my music-bot Chanel

[sage flint]

So head to Music module

[nocturne flax]

I selected there to not respond on any other Chanel but he still reply’s

[sage flint]

And you need to set it up for each command, there is no way to do it for all cmds at once

[sage flint]

Show me

[nocturne flax]

Ignored channels

Look

And he still reply’s

This is what I saw on YouTube to do

I did it like he did

Ok his server it works but on mine doesn’t

[sage flint]

I already say you that, its automod section, its have nothing to your commands
Ignored channels here means channels where automod does not take actions when someone brake rules

[nocturne flax]

And here he is excluded but he still works

[sage flint]

No you dont. I told you that you need do it in command settings, in each command, so you need to go each module, then click "Edit" and choose enabled or disabled channels

If you want to restrict all command, you need to do it in each command

[nocturne flax]

Ohhhh sry

Now it works

[limber quest]

Why did my premium bot go offline?
It is paid and up to date?
I also lost access to the premium only channel?

[sand ruin]

^ +1, my bot is also having issues. Guessing there's some server outage?

[nocturne flax]

I just paid for the premium and it doesn't seem to be working for me, either.

[limber quest]

@finite moth @silent tartan @nocturne flax Any word on what is happening?

[timber helm]

it’s a quick restart should be online in sec

[limber quest]

Ty tiger

appreciate it

[timber helm]

no need to mention support’s please stick on the channel topic next time, thanks

[timber helm]

my pleasure

[limber quest]

👍

[waxen crag]

hello can any mod help me

[nocturne flax]

While I'm waiting for the prime bot to come back online, I just signed up for Prime about 30 min ago. Do I need both the ProBot and the ProBot Prime set up on the server, or just the Prime Bot?

[waxen crag]

when i go to probot.io/daily it says that the origin is unreachable error code 523

[sage flint]

#status

[waxen crag]

okey thank you

[sage flint]

Just Prime one

[high herald]

Pro bot offline ?

[floral temple]

@Status Updates
There is going on issue with Premium & dashboard, we are investagting and working on a fix asap

[rugged orchid]

hi

i have a problem

i got like bock listed in probot

how can i fix it

[nocturne flax]

I have the same problem too. Any help ?

[timber helm]

use one support channel please