support-en

[flint mirage]

And how can i find someone here fast? I want fine my new friend

[spring ether]

wdym

[flint mirage]

I mean can i find someone here by typing her name?

[nocturne flax]

Yo i can't seem to open the probot dashboard, i go to probot.io, but when i press on dashboard it just keeps loading. its been like this for a day and on multiple devices

[spring ether]

u mean how i can find someone in this server ? i can't really understand u

[spring ether]

working fine from me try from other web

[nocturne flax]

i only have one browser

😭

[flint mirage]

Yes please, sorry my bad..

[spring ether]

u can just @ him

• u can ask in #chat-en

[nocturne flax]

i tried vpn everything

[spring ether]

well it's working fine for me , try to restart the web

[flint mirage]

I looking for my friend but i don’t knoe her username

[spring ether]

i don't know too

[nocturne flax]

that was my first thought too

didnt change

[spring ether]

• it's not related to probot so move to #chat-en u can ask there < 3

[nocturne flax]

sorry cant curse in these ends

[spring ether]

can u maybe try to use any other web ? try to download new one and try please

[flint mirage]

Thank you

[spring ether]

yw

[nocturne flax]

ion have access to my 2fa codes

atm

so i wouldnt be able to log in

[mighty scroll]

hallo, follow up question bc i was sleeping lmao. What does Probot uses for music if it doesn't support Spotify nor Yt?

[native geyser]

soundcloud mainly, recognizes viemo and bandcamp links too

[nocturne flax]

sry i went to eat i sent u the server

[mighty scroll]

ohh alr, Tysm for your time. Hope you have a great day or night

[native geyser]

likewise ^^

[nocturne flax]

Hello one question. You can use the bot with prefix, without slash commands?👀

[native geyser]

prefix is no longer supported so no
however there is a small workaround, on dashboard you can edit commands and add aliases

[nocturne flax]

Basically I can edit the commands from the page?

[native geyser]

yes

[nocturne flax]

Ohh thanks you for the support👍

[native geyser]

you're welcome

[radiant fable]

Hello all! Anyone have an idea on how to stop ProBot from blocking the a translator bot?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[native geyser]

what is the reason that probot blocks that bot?

[radiant fable]

I'm not sure, I'm just assuming its the Probot blocking it, the translator work in the server without Probot

[native geyser]

can you give more information please

like how is it getting blocked

[radiant fable]

The translation bit responds to emojis, if you use a French flag it translates the post to French. With probot in the room the emojis don’t trigger the translation

[native geyser]

probot vip protection does not take action against bots so i doubt its probot

it might be automod maybe could you check discords audit log

[radiant fable]

I will check into this, thank you

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[native geyser]

👍

[pastel forge]

is there any way i can restrict permissions on the bot

example i wanna make certain people to use it

not everybody

you feel me?

is there a way?

[copper swan]

<@&675070424748654593> ^

[nocturne flax]

hi i need to cancel my other subscription

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

i tried that and it didn’t work

[copper swan]

https://probot.io/dashboard -> utilities/moderation module -> click on the “edit” button behind the command you want -> add the role bot should be triggered by in “enabled roles”

[pastel forge]

Oh okay

[copper swan]

for moderation module there is a section on top of the list called Mod Roles just put the roles there

[pastel forge]

Thanks fam

[copper swan]

yw

[sage flint]

Please try to open a ticket again, if it still didnt work DM me

[sage flint]

Did you put your voice channel in bot "temporary channels" category?

unfortunately not

Yes

[dense lily]

<@&675070424748654593> Sorry. I've had this issue for a few weeks now. I try launching the Probot.io dashboard on my chrome browser and it keeps showing me this blank. I've just been meaning to fix some auto-response messages, and I can't think of any extensions in my browser that are causing this.
Not sure if this is something that's within anyone's jurisdiction, but I would very much appreciate help if possible. If not, apologies for any trouble.

[mortal berry]

can you use radio links?

also i tried to use different ALIASES for commands but they dont seem to be working does it take awhile to update or somthing?

[copper swan]

<@&675070424748654593> ^

[copper swan]

Try another browser or clear your browser’s cache

[copper swan]

Supported music sources are soundcloud, veimo and bandcamp

for your second question make sure you saved changes and you haven’t set the commands to a channel to work there

[mortal berry]

i just changed it in the aliases

and clicked save but then i try it and bot doesnt reply

[dense lily]

fixed it. thanks for the help :)

[copper swan]

yw

[copper swan]

may you send a screenshot of your command settings?

[mortal berry]

nervermind was user error got it now

[copper swan]

👍

[agile pawn]

Can you have pro bot play YouTube music if so how?

[crude nimbus]

I can put in a ticket, but why did my bot just leave my server?

Hmm, actually... what happened to my premium status?

[copper swan]

Supported music sources are soundcloud, veimo and bandcamp

/play

[copper swan]

maybe your subscription ended

[crude nimbus]

I paid for it in September

Er, yearly in september...

[agile pawn]

So YouTube isn’t supported yet

[copper swan]

may you check https://probot.io/premium/manage

[copper swan]

was supported, got removed tho since youtube have strict policies with their content

[crude nimbus]

<@&675070424748654593> I need some assistance with my premium subscription that seems to have disappeared.

[opal bluff]

<@&675070424748654593> I need assistance with verification roles

[split needle]

can you check again?

[split needle]

you may just state your problem instead

[opal bluff]

Im having trouble trying to have a message with a react emoji put new users who have the timeout role into the operators role

[crude nimbus]

Is there a way to delete old 'edit' message links in embeds without deleting the whole embed?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[mortal berry]

is there a back command?

[rain cairn]

did Probot stop supporting YT music?

[timber helm]

We no longer support YouTube links due to their policy. Instead, we only support Soundcloud, Bandcamp, and Viemo for the time being. More platforms will be available soon.

[steel coyote]

Hi, just started using this bot and i was wondering if there is the ability to get alerts when I or selected (role or otherwise) people go live, specifically on twitch but other platforms would be awesome too.

[copper swan]

<@&675070424748654593>

[steel coyote]

(that's a role, right? because that's the channel i'm in right?) just making sure i didn't mess up somewhere

[split needle]

not yet

[split needle]

what do you mean?

[split needle]

no

[split needle]

what do you mean?

[mortal berry]

like if you skip a song but then realise oh no too far

so you go back one in queue

[split needle]

no

also this bot is not music focused so be more specific next time

[mortal berry]

ok fair

[plain kernel]

Hi, I don't know why most usernames don't appear (I need it to display the weekly ranking), Do you have any idea about this problem?

[split needle]

Discord's thing
You need to have them cached in the use session to have their name rendered in embed

[opal bluff]

Im not exactly sure on how to set it up basically new users join they are assigned a role to the welcome channel what im looking for is for them to use the react emoji set to the message to become verified

[vital lion]

hello, i need help my subscription to my bot suddenly disappeared and the bot is not in my server anymore. how is that possible? and how can i fix it?

[split needle]

go to https://probot.io/dashboard, select your server, go to embed messages module to create and send embed messages for the reaction roles to where you want. Then go to reaction role module to setup the feature on the sent embed messages.

Notice: Be sure the Probot✨ role is higher than other roles. Embed message should not have any blank element (better to remove them if not using).

@opal bluff

[split needle]

Sounds like your subcription has ended and if it was tier 2, it will be gone if there is someone also subscribed and ended up getting your just ended sub

[plain kernel]

Thanks! What can I do to to have them cached? Increasing the cache time? How ?

[split needle]

Nothing you can do about it
It's up to the app, not the bot

[plain kernel]

Ok, thank you

[opal bluff]

Ok so the next issue im facing is my role (operators=standard access) is not showing up in the reaction roles but the timeout role is

[split needle]

move the probot role higher than that role

[fallen jay]

PROBOT is still not working

I send stickers it's deleting ut

And GIF also, even admin did something with it , and still it not work

It's PROBOT now not settings

[opal bluff]

Literally saved my life thank you

[fallen jay]

We have all same problem j think

Porbot delete things like sticker and Gif

[summer cloak]

This is a bug ❤️

[humble reef]

This bot have a problem where certain sentence are not removed

[fallen jay]

I think we all have same problem

[quaint sentinel]

do you have administrative permissions on that server?

have you tried using that command before?

[fallen jay]

I asked admin r he did something with Progamer

Progamer setting

It's still not working

[quaint sentinel]

so you don't have administrative permissions on that server?

[fallen jay]

Nooo shyzer

Come

[quaint sentinel]

Ask him to contact us then please

[split needle]

@summer cloak@exotic moon@humble reef don't make your whole server come to just ask for the same question, only 1 is enough

[quaint sentinel]

+1

[humble reef]

sry

[summer cloak]

sry

[quaint sentinel]

I'm unable to reproduce the bug you're describing. Have you tried using the clear command before? Also, the message may have been deleted, but Discord lagged on your end, so can you reload the app as well?
@humble reef

[humble reef]

I will send video wait

Doesn't delete after reload

[fallen jay]

Are u in Progamer

?

[quaint sentinel]

What is progamer?

[fallen jay]

......

A server

Same owner

Like PROBOT

[quaint sentinel]

Even if I am in that server, it will make no difference. Instead, please ask a staff member with administrative access to contact us so that we can resolve the issue you are experiencing.

[fallen jay]

Tamam

@amber harness

Nvm

[quaint sentinel]

That message appears to be lagged on your end. The bot did delete the newly written messages, so there appears to be no problem other than the lagged message above. Please reload your app as asked above.

[humble reef]

no

This sentence will not be deleted
Deleting messages ...

[quaint sentinel]

It will

invite me in dms please

[humble reef]

sent

[brazen terrace]

Hello, I want to create custom commands. My idea is to use the auto reply. what do I have to write to be able to mention another user? or is that not possible?

[timid jewel]

you want to mention another user in the auto reply?

@brazen terrace

[brazen terrace]

Yes.
For example:
!bye @next harness
@next harness Goodbye, have a nice time

[timid jewel]

well you have only these variables to the Auto reply module

[user] ~ mentions the member who typed the trigger
[userName] ~ types the name of the user who typed the trigger
[invites] ~ types the amount of invites you've reached (vip only)
<@user_id> ~ mentions a specific user using his id
<#channel_id> ~ mentions a specific channel using its id
<@&role_id> ~ mentions a specific role using its id

I dont know if these can help you some way but we dont have custom commands feature yet.

[rich forum]

why the auto role dont give the role

?

[timid jewel]

make sure from probot role position

it must be higher than your AutoRole

[rich forum]

ok thx for ur help

[timid jewel]

no worries 🙏

[sharp charm]

i have 3 alt accounts they all have the same problem when i do any command it says application did not respond

and when i try to to see their credits they say
cant find 2130982190750921730! (numbers is for example the id)

will that be fixed upon time or there is something i could do to fix that

[timid jewel]

well your 3 alt accounts got blacklisted for violating the rules of probot

[rich forum]

how do i check the time that member was in the voice??

?

[sage flint]

not possible

[rich forum]

ok

[sharp charm]

will they ever get unblacklisted ?

[sharp charm]

what are the rules of probot

[timid jewel]

no idea, but the blacklist is permanently.

[timid jewel]

spamming, selling credits for real money, use alt accounts to get credits from daily/vote also is not acceptable.

[sharp charm]

how does the bot know if the account is alt or no

[timid jewel]

we have our own methods to figure this out

[sharp charm]

there is an account still new and i cant transfer from him yet why did he get blacklisted too 🤔

[timid jewel]

you can't transfer credits from new accounts

[sharp charm]

yes

[timid jewel]

the age of that account must be over month to use the transfer

[sharp charm]

yes

it got blacklisted too while it didnt nothing

[timid jewel]

if you didn't do anything that violating our rules there's no way to get blacklist

[sharp charm]

i violated with 2 account but the third did nothing :/

[timid jewel]

I don't know what to tell you more than that, just stop violating our rules and your alt account will not get blacklist.

[sharp charm]

i like how all my friends have alt account and they didnt get blacklisted while they're doing that before i start doing it 🥲

[nocturne flax]

hello

[native geyser]

hey how can i help you?

[nocturne flax]

um i have a problem in the dashboard

its showing my old name and avatar
i tried signing out of the dashboard and login again it still showing my old name and avatar

[native geyser]

change your pfp and try again (you can change it back afterwards)

[sterile pagoda]

Good morning everyone! I'm considering getting premium but had a question about the music functionality. With the 24/7 mode, does that mean that songs don't leave the queue and continue to cycle through?

[echo girder]

Credit Command?

[native geyser]

that means even if the bot does not play any songs it'll stay in the voice chat

/credits

[native geyser]

@echo girder

[sterile pagoda]

Thanks for the quick answer, I appreciate it. Is there any way to keep songs from leaving the queue so that it works like a continuous playlist?

[native geyser]

currently you can only repeat a specific song that is playing, with the music update we'll have (no eta yet) it will be possible to repeat the entire queue

[sterile pagoda]

cool, thanks!

[native geyser]

yw

[native geyser]

how did you use the command exactly and which bot have you selected

[echo girder]

I tried with probot and probot prime

And no one works

[native geyser]

apparently you're blacklisted that's why its not working

[echo girder]

Why I'm blacklisted

I don't use this acc

[native geyser]

probot itself suspected that your account might be a bot

and automatically took action

[echo girder]

How i can solve this problem

[native geyser]

by not self boting next time

[echo girder]

Self Boting????

[native geyser]

^

[echo girder]

I didn't do anything

[native geyser]

there has been suspicious activity that was detected by the bot

if nothing was done nothing could've been detected

since you do not actively use this account as you claimed i believe the bot was right with what it has done

[echo girder]

And now what is the solution?

[nocturne flax]

Can I whitelist bad words?

[native geyser]

there isn't any

[nocturne flax]

I didn't even set up the bad words thing, but it does it automatically to remove the message and warn the member while it's not set up to do that..

[native geyser]

if you haven't set up any bad words the bot will not take action under 'bad words' option double check your dashboard settings please

feel free to share a screenshot of your settings so we can review it together

[nocturne flax]

Hello, I'm trying to figure out why my probot isn't sending warning messages

even with the /warn command

But it removed the message someone sent and warned the member

[native geyser]

what is the error message

[nocturne flax]

none

[native geyser]

could you click on edit button (cogwheel icon) and show me the settings you have there as well

[native geyser]

they have their dms open for the said server right?

[nocturne flax]

ooo so they sent dms

[nocturne flax]

Yea

[native geyser]

i see, as the last part are you able to show me the logs (what the bot has done basically)

[nocturne flax]

well it says my dummy accounts has dms open for members

[native geyser]

warn command makes the bot send a dm message to users let me do a quick test to see if there are any issues

[nocturne flax]

Sorted it out, was because of caps instead of bad words

mb

[native geyser]

oh alrighty

[nocturne flax]

yeah it's not working for me

[native geyser]

i'll let you know after my testing

i believe its an issue with the public bot i'll report the issue to devs apologies @nocturne flax

[nocturne flax]

thanks!

[native geyser]

np np

[rapid tangle]

Hey! @native geyser Is Probot experiencing issues with the music player?

[alpine sluice]

How can I loop the music

[rapid tangle]

The non-paid version that is

[alpine sluice]

How to loop music and change the prefix

[sage flint]

For music loop use </repeat:971443831025324056>
Changing prefix is not longer possible, now bot use only /

[alpine sluice]

Ok thx

[rapid tangle]

So my non-premium bot isn't playing any music.

Is this an issue on our server side or is your host having issues?

To be clear it was playing, albeit very laggy yesterday.

Before that no issues, really.

[sage flint]

What bot reply when you use /play command?

[nocturne flax]

Is there a way to make the mod actions page public?

[rapid tangle]

@sage flint

However the bot itself doesn't actually turn on.

It joins the discord, but no music plays.

[sage flint]

nope

[rapid tangle]

Also to be clear I didn't request that song, so don't judge

😁

[nocturne flax]

fml

[sage flint]

Everyone on the channel cant hear bot?

[rapid tangle]

That's correct.

[sage flint]

Did bot has every required permissions to talk on voice channels?

[rapid tangle]

Yep!

figured it out @sage flint

😄

The queue stopped during the interruptions yesterday

or paused rather, and got stuck 5 songs back

So using /stop and then replaying fixed it.

Thank you for your timely support though my friend.

[sage flint]

No problem, good to hear everything is working. Have a nice day!

[nocturne flax]

Can I whitelist people to my panel without giving them admin perms?

Or only access to the mod actions?

[native geyser]

not possible

[nocturne flax]

And to give them acces

./vip whitelist does it

But it doesn't work

[heady elbow]

@native geyser how can I make the best auto mod

[flat spire]

Please ping the support role and not a specific person.

[heady elbow]

sure

so how can i

[sudden field]

would be good to add something more that that. stage voice channel has built in that.
maybe idea to add how long each attendees (maybe also ability to track only certain roles) was in a voice/stage channel so you can reward those who were the longest

[gilded crown]

Hello,before discord becomes only with slash commands i was able to queue a youtube link (music playlist) with the bot but now I can't. Is there a way to queue a youtube music playlist now ? When i try with /play "playlist name" it just starts some random playlist of songs. Not the one I want. And the playlist name is unique. No idea why it does it

[copper swan]

<@&675070424748654593>

You are supposed to set it yourself to help your needs, if you struggled with anything we’d be more than happy to help
@heady elbow

ProBot no longer support youtube because of their strict policies @gilded crown

#1008159075609088100

[native geyser]

youtube is not supported

you can play soundcloud links though
/play playlist link

[gilded crown]

oh i see. thanks.

what about spotify ? does it work also ?

[native geyser]

spotify has strict policy so no

[gilded crown]

oke thx

[native geyser]

yw

[sterile pagoda]

I'm experiencing an odd issue with the Leveling system as I'm transitioning from using a different bot.

1. I downloaded the current XP values on the other bot
2. I added the XP reward roles to Probot
3. I set the XP on the users based on what their XP was.
4. At least one user whom I can tell their XP is sufficient to get the next role (my reward roles levels are powers of 2) (his current XP in Probot put him at level 16), didn't get the level 16 role given or the level 8 role taken out.

Any suggestions?

I did make sure that Probot's role is above the roles to be given/taken away.

For reference:

[copper swan]

<@&675070424748654593>

[native geyser]

1. make sure those roles do not have any kind of manage/ban/kick etc permissions
2. ask your members to send a message in a channel where they can gain text xp

[sterile pagoda]

ok, #1 that's good to go, just asked the member to send a message, waiting on them (think they might be asleep now), will report back once they do

[native geyser]

alrighty

[sterile pagoda]

he just sent a message, it worked! cheers!

[native geyser]

alrighty ^^

[sterile pagoda]

this is pretty cool, are there other music providers that are supported?

[native geyser]

bot recognizes viemo and bandcamp links too

[sterile pagoda]

cool, Probot is turning out to be even better than I thought

also, thanks so much for replying so quickly to questions, I really appreciate it

[native geyser]

you're welcome ^^

[sterile pagoda]

and I since you're here atm, what is the Voice Online premium feature?

[untold arch]

<@&675070424748654593>

[native osprey]

Why did probot create mute role

[native geyser]

shows the amount of online members in calls under a certain category

[native geyser]

for muted command and automod features

[sterile pagoda]

ah got it

[plush mason]

Some of my members has reached the level requirement for a role, but its not giving it to them since i added it after they reached the level. How can I make it so the bot gives it to right people?

[sterile pagoda]

I experienced the same thing

make sure they send a message in a channel that earns XP

and they'll get the role

cheers!

also, make sure Probot is above the role to be given

[plush mason]

Thank you 🙏🏻

[sterile pagoda]

yw 🙂

[wanton apex]

hi, so i disabled the music module, but the /play slash command is still there, any way to remove it ? if i disabe something would be nice if the slash commands turning off as well..

[native geyser]

not possible

[rancid canopy]

please there is a bug in the probot dashboard it is a small bug in frontend so how can i inform on the bug pls?

[native geyser]

you can post it here

[rancid canopy]

ok in this sidebar when i click on the templink element it focus on temp link and temporary channels both

so you can try by yourself

[native geyser]

let me check

[wary stump]

hello, my roles have not been working since i assume an update?

i tried to go into the dashboard and reapply but it's still not working

[native geyser]

elaborate please

[waxen ether]

so I just got this dm. the user is in this server so don't know if it's a scam or not

[native geyser]

its a scam

[waxen ether]

yea that's what I thought it was

[muted snow]

I'm so glad i'm not only one I got the same message

[rustic pebble]

same exact md from @dapper frost

[plush mauve]

I thought i was the only one

[native geyser]

#chat-en for further discussion please

[quaint fulcrum]

Hi! I was having an issue that I asked for advice for previously(the message im replying to) but the fix someone replied with didnt work and probot is tagging different messages as “BAD WORDS” which dont have any of the banned words in them

[arctic jasper]

How do you make items for inventory as well as cash

@stone cloud

[copper swan]

<@&675070424748654593> ^

[native geyser]

hi check again please it must be fixed

[native geyser]

doesnt have anything to do with probot

[stone knot]

Can you change the bot's prefix?

<@&675070424748654593>

[native geyser]

we no longer use prefix so no

[neon estuary]

Demaris Jenkins
#8667 is sending spam and this is the only server i share with them -

to whoever needs to see this

[empty onyx]

how in the fork do i use color thingy?

<@&675070424748654593>

[native geyser]

first you need to add color roles
to do so:
#1 ~ 👉 Go to server settings, Roles.
#2 ~ 👉 Add Numbered Roles Like The picture down.
#3 ~ 👉 Save and go out.
https://i8.ae/7hM2w

Now you are ready to use this colors.

/colors
Shows the colors list

/color number
Choose/change your color in server.

to remove your current color: /color 0

[empty onyx]

hmmm

do i give those roles the colors?

[hallow cargo]

i also got a dm from a person in this server but a different account, lemme get it

[native geyser]

yes

[hallow cargo]

Elani Johnson
#3493

[native geyser]

user ids please

[midnight zenith]

Got a spam bot to report that is in here

id is 624488686980956171

[native geyser]

👍

[hallow cargo]

user id for mine is 652002295176757264

[empty onyx]

thanks got it working

[native geyser]

alrighty ^^

[kindred juniper]

Same Message spam from this server - Reported spam and account ID is 643809439685672960

[astral dew]

same message

[native geyser]

user id pleaes

[empty onyx]

Does the role i set to allow the color command have to be thier top role?

[native geyser]

yes

[empty onyx]

Eep ok

[plain dagger]

Crypto Admin
#0044

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[haughty vine]

390268354558164994

[twin sluice]

Hello guys

I want to ask that what commands can let ProBot leave the voice chat channel?

Thank you

[hasty lynx]

Idk

I'm even a new member of probot

[cloud jackal]

https://discord.com/channels/1019955386943549561/1028110840928419841

[hasty kernel]

/stop

[twin sluice]

Oh I see

[twin sluice]

Thank You

[burnt egret]

Id of this account : 1041912002412548208

Rlly weird bcs i only took the code without getting on his links, and it rlly works so idk what to think

[split needle]

the site is also a fake site so take care of your account if you have attempted to login into it
and next time, do user reports in mod dms instead

[burnt egret]

Ok

[split needle]

and the id you just sent is not a user id it seems

[burnt egret]

?

Oh yeah

My bad

522764260548280320

Better

[split needle]

banned

[wheat summit]

@slender token is sending the same spam, i got a message from them, idk where to report it

[split needle]

in mods' dms as I just said few messages above

[wheat summit]

oh, sorry i just saw the screenshots people were sending here i didn’t see that !

[upbeat raptor]

Hi.
Not sure if this is a caching issue or what but on the profile page it displays my old name and empty pfp

[timber helm]

Hey, known issue, should be solved by the Devs soon..

[dark nacelle]

I cannot get ProBot to clear some of my server channels, the messages are old and the bot doesn’t want to delete them.

Is there a way to fix this so it can delete all messages?

[timber helm]

hi hi, Bot can't delete more than 2 week's messages..

[dark nacelle]

Oh I see. Thank you.

[timber helm]

my pleasure

[foggy raptor]

is there any feature that makes it loop the song? if not, make it.

i just dont want to repeat the same message. thanks.

[timber helm]

</repeat:1>

[foggy raptor]

oh ok

thanks

[timber helm]

Yw

[analog cairn]

Automatic role (leveling system )don't found. rank go up but the Role set for level runk dont change

[rancid canopy]

sir the bug is true or what?

did you check it?

[native geyser]

Make sure your members reached both of the target levels

[native geyser]

Yes and already fixed but hasn't gotten published yet

[rancid canopy]

ok sir thx

[native geyser]

Np

[native geyser]

^

[nocturne flax]

How do I work with reaction roles

I am lost with creating an embed

[analog cairn]

you have even passed the targhet levels

[native geyser]

Get on https://probot.io/dashboard and select your server

1. from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)

2. from reaction roles module select the embed message you just sent

3. add reactions

4. add roles by clicking on the plus signs right next to the reactions you added

[native geyser]

in that case check the bots permissions
and also make sure reward roles do NOT have any kind of manage + ban + kick etc permissions

[nocturne flax]

You mean this

[analog cairn]

the role targhet don't have permission. only grouping by role

Bot is set in amministration

[native geyser]

that is the message you'll be sending into your server

[nocturne flax]

thanks

[native geyser]

can i see your leveling system settings please

[analog cairn]

Ok

[nocturne flax]

Which one is the reaction module because I don't see one

[analog cairn]

I send everything privately so as not to create spam with screens

[native geyser]

its in module settings all the way down

[native geyser]

those are fields not modules

[nocturne flax]

Aaah got it

thanks

[native geyser]

yw

[umbral steppe]

Hi, can i ask about something but its not about the bot commands

is there any one receive any dms name by traderxbit24?

[grand marsh]

is there a issue with server error on the dashboard?

A Welcome message did not show when someone joined but my server logs showed me they did.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[native geyser]

#chat-en please

[native geyser]

show me your welcomer settings please

[grand marsh]

there is nothing wrong with my welcome settings. Its Probot who did not bring up the welcome photo and message.

[native geyser]

please show me your welcomer module settings so we can solve your issue.

[grand marsh]

Dashboard problem not my server

[native geyser]

sir

i need your dashboard -> welcomer module settings

i'm well aware that your problem is with probot and not your server

so please show me your dashboard -> welcomer module settings so i can solve your issue

[grand marsh]

Missing Text/Missing Photo

[native geyser]

can you post a screenshot of both text and image parts

[grand marsh]

told u

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[native geyser]

and text?

[grand marsh]

for on the image or welcome msg hmm

[native geyser]

welcomer text message

[grand marsh]

mmmm

[native geyser]

in that case give the bot permissions to send messages and upload images

[grand marsh]

it already could do that

[native geyser]

is your image bigger than 3mb?

[grand marsh]

ill show u in dms, im not posting a image of a member on here

[native geyser]

you could just say yes or no

or you can just invite me in dms so i can check out by myself

[grand marsh]

ah image in dms dure

so dm yes or no

[native geyser]

is the image you uploaded there for the bot to post bigger than 3mb or not?

or you can just invite me to your server in dms and give me permissions and i can check out myself too

[verbal sage]

i got the same probem too

few hrs ago the welcome command worked ppretty well earlier

but now somehow

when ppl joined up on my server

it doesnt display that welcome txt

[native geyser]

have you done any changes with your welcomer settings?

[grand marsh]

same issues with the ones i have access too.

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[verbal sage]

yes

[native geyser]

can i see your welcomer settings in that case please

[verbal sage]

hol up

pls dont mind the chrome tabs....

[native geyser]

do you have image enabled too?

[verbal sage]

it says enabled there

[native geyser]

also you havent selected any channels for the message to be sent

[verbal sage]

oh ye i already did put it on welcome

still doesnt work

as in #welcom

but goodbye comand does work smh

[native geyser]

what is your image format and how big is your image

[verbal sage]

wait

image size was just simply 49kb

[grand marsh]

24.3kb for ours

[native geyser]

try scaling it up a bit i believe its the dimensions being way too small

[verbal sage]

waiit wait , u guys sound kinda contradicting

[native geyser]

both of you try scaling the image up

[verbal sage]

aight

[native geyser]

@verbal sage also the format should be png or jpg check that one out too

[grand marsh]

considering i get a internal error message when uploading a photo

[verbal sage]

oh okok

but the why does it work earlier tho

[grand marsh]

ours JPG

[native geyser]

let me ask devs to see if there are any host/database etc related issues, that internal error shouldn't happen

[verbal sage]

aight hope all the best

[native geyser]

they said there might be an issue with image uploader haven't been told when it'll be fixed but for now turning off image should make the welcomer work (since image part is encountering the issue)

[verbal sage]

i just changed the image

it gave me a msg

sayin

internal server error

[native geyser]

due to uploader

[hazy pumice]

i cant see my and other members rank

[finite hollow]

^I'm having problems uploading an image to an embedded message

[native geyser]

there is an issue with our image uploader will be fixed as soon as possible

[finite hollow]

Ok thank you 🙂

[hazy pumice]

oh okay

[rustic herald]

Able to put out an announcement for that

[verbal sage]

totally agree with that

[native geyser]

once i get more information i will

[rustic herald]

As multiple ppl will come here for an image problem.
My server has ur announcements when u post

[verbal sage]

how do u set that up

[native geyser]

#status there is a follow button

[rustic herald]

Go to their announcement channel and click follow and put what server n channel u want it in

Ruru believe you met my Administration 🙂

[verbal sage]

thx

[native geyser]

possible, i've joined many servers 😅

lets use #chat-en for non-probot related things though

[rustic herald]

I'm this servers Owner

[native geyser]

oh i see

[sinful fulcrum]

um,,,,,,,,,,

[native geyser]

hi, known issue will be fixed as soon as possible

[sinful fulcrum]

Thanks

[native geyser]

yw

[robust karma]

Hi, I'm trying to customize profile for Probot in my server if that's anyhow possible?

It is possible to customized the appearence of the bot right?

[native geyser]

yes but only with premium tier 2

[robust karma]

Thank you, where would I find the instruction for this feature?

@native geyser

[native geyser]

you mean like how to customize the bot?

[robust karma]

Yeap

I tried finding the instruction for it but failed to so if there's like a page or a link that would be awesome

[native geyser]

after purchase either on https://probot.io/premium/manage or by using /vip commands

[robust karma]

🙏 Thanks for this :)_

[native geyser]

you're welcome

[lunar cave]

levels are broken again

[split needle]

known

[grand garden]

me to

[north sage]

Hello everyone, I have a problem, the welcome message is not sent in the channel since last night
Does anyone have an idea? The parameters are good 🤔 👀

[native geyser]

do you have image enabled too?

[north sage]

yes 👀

[native geyser]

there is an issue with our image uploader, since image part is not working so is your welcomer, you can turn off the image for now and keep using welcomer until the issue is fixed

[north sage]

aa okay, thank you for your answer 😊
Will you make an announcement when the problem is solved or not ? 👀

[native geyser]

i'm not entirely sure about that since i haven't gotten any information regarding it from devs yet

[north sage]

mmh 🤔
image disable, but the welcome message not work too 👀

[stiff halo]

Hello, i'm getting internal error whenever i try to upload a thumbnail to an embed

image part of thumbnail seems fine

[sharp charm]

is it legal to tell my brother and friends who dont care about probot to get daily and vote and give me the credit ?

[split needle]

no since it's falls under credits farming using multiple accounts

[split needle]

known issue as above you rmessage

[stiff halo]

Alright, thank you

[sharp charm]

but i'll be asking from my friends im not gonna use alts

or is there a third way than daily and vote to get credit ?

[rancid canopy]

please i have a Q about developers submission , so when submission on developers open?

[sullen prism]

<@&675070424748654593>

[native geyser]

we dont do developer applications

[sullen prism]

No, just vote and daily or if someone gives it to you

[nocturne flax]

the probot sometimes sends rank attachment as a file rank.png

[native geyser]

hi, known issue will be fixed

[heady elbow]

<@&675070424748654593> levels aren't working

[native geyser]

1. drag the bots role above other roles
2. make sure your members reached both of the target levels
3. make sure the reward roles do not have any kind of manage + ban + kick etc permissions

[clear yew]

when I try to upload an image to an embeded message it shows this error
anyone knows the fix ?

Please help 😦

[quiet isle]

Same here

[split needle]

known issue happening with the image host

[clear yew]

So I should try again later?

[split needle]

yea if it's fixed, else same issue will happen

[placid valley]

server welcome message isnt working for me

[native geyser]

image part is having issues you can still use your welcomer by turning off image part

[rough cave]

Hi! 🙂

Is there a problem with the servers? It won't let me upload images.

[inland brook]

Hello. I have issue, when i use /rank on my server it sends png file and when i open it there is just white panel. how can i fix this please?

[split needle]

.

[rough cave]

x2 :c

[shrewd rivet]

Beckie Perry#5391
354443500500156419
@modest isle

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sage flint]

No, this will be fixed as soon as possible

[still cairn]

We have a Problem in my Server, there was Pics and now is not showing any Pics when I saw today.

[sage flint]

There is a issue with the image host, this will be fixed as soon as possible

[still cairn]

Ok Thank you very much Blacku, All respect for who is Working tho hard for us. ❤️

[tame pecan]

Why ProBot have so many technical problems last months? we're suffered :)

[still cairn]

I guess they wanna make a new System for this Bot.

[calm hollow]

<@&675070424748654593> .

[native geyser]

in that case the issue is on your end however i can not really identify the issue, it could be about your call settings, bots user settings, even device settings

[sour monolith]

How do u change the prefix for probot in a server

[native geyser]

we no longer operate on a prefix therefore you can not

[sour monolith]

Oh ok

Cuz in some servers, if u type c, it shows the credits

Does that not work anymore?

[nocturne flax]

it's commands aliases not prefix

[sour monolith]

Ohhh ok tysmm ruru and james ❤️

[sour monolith]

Wait so how do i change it to C

[nocturne flax]

Bru

[neon tiger]

Hey - my colleague set up probot premium and still hasn't had the premium pages show up in his dashboard. Would appreciate some help troubleshooting this.

[calm hollow]

<@&675070424748654593>

[nocturne flax]

They forgor 🥰

[native osprey]

I didn’t use mute command

[nocturne flax]

hi

I think I'm blacklisted so please help me @near canopy , @crude estuary , @tender obsidian or @native geyser

admins

[crude estuary]

try now

[nocturne flax]

ok

[crude estuary]

and don't bother everyone

[native geyser]

You don't need to, it still sets it

[nocturne flax]

tysm

[native geyser]

Hi let the bot owner invite the new bot to the server

[native geyser]

General issue will be fixed

[nocturne flax]

Oke

Thanks

[native geyser]

Yw

[keen comet]

hello guys im trying to play music and probot is muted not server muted or no command use how to fix?

[nocturne flax]

go to dashboard and for every command there's aliases there you can type like c for /credits ...

[native geyser]

Click on its profile and unmute it, it's muted from your side

[native geyser]

Your assistance is much appreciated, but please do check the channel description when you can

[keen comet]

Its not though for everyone in server its like this

[mint elm]

When i am playing music its breaking and playing so can u guys fix the problem??

[native geyser]

In that case it is possible that it does not have permissions to speak in that channel

Check it's permission settings
Check channel settings
Check category settings

[keen comet]

nevermind fixed it was my owner server muted

[nocturne flax]

Probot is experiencing technical issues

[keen comet]

thank you

[native geyser]

Yw

[nocturne flax]

It may be fixed soon

[native geyser]

The general issue we currently have is with our image uploader, it doesn't effect music but there might have been a lag spike or another issue with your music host

[nocturne flax]

Dang

[quick swift]

Here we go again...
The same issue is back what should we do
Wait again?

[hexed moss]

Hello all, since some hours, about 4/5, ProBot doesn’t notices new users entering the server

[nocturne flax]

Yeah same

😕

[nocturne flax]

Still?

[native geyser]

There is an issue with our image uploader therefore image part of welcomer system stopped working along with few other features such as rank and profile commands, you until the issue is fixed you can turn off image part of your welcomer and keep using your welcomer

[hexed moss]

Thanks you very much for the quick answer, do you think could be possible to receive any warning in these cases, so we know there is an issue under fixing?

[wide arrow]

hello good day!

can i ask about internal server error when uploading image to welcome& goodbye in probot?

thnaks!

[hexed moss]

Take a look 2 post 👆🏻

[wide arrow]

aww, thanks tho @hexed moss

💕

[hexed moss]

You’re welcome ☺️

[native geyser]

That depends on devs ig we do try to post as much as we can though

[hexed moss]

I supposed something like that ☺️

[glacial shoal]

Traderxbit24 Admin1#5636
1042055113973444618
@Traderxbit24 Admin1#5636

[frozen pilot]

@maiden rock

already banned

[left pewter]

Helo how to make a titckt with bropot plas

[echo widget]

Hello does Probot logs someone giving or taking a role from someone? And who did that

[woeful karma]

Just wondering, so please explain me how the *** detail** works?
So in the pic, does it mean it will take about a week and a day to get some xp?

[native geyser]

we dont have ticket feature

[native geyser]

yes it does log when a role is given or taken however to see who did that you need paid versions

[left pewter]

Oky 👌 plas add it i want it

[native geyser]

when you send a message you get a random amount of xp, when you get xp xp gain goes into cooldown for about 1 minute and no matter how many messages you send you wont gain any xp during this time, that timer there is showing roughly how long it will take to reach to that level from zero

[native geyser]

it will not be added since there are better options available for people such as ticket tool

[left pewter]

How can i get it?

[native geyser]

check top.gg maybe

[left pewter]

Thx

[native geyser]

yw

[woeful karma]

Oh thank you so much, that is helpful

[native geyser]

you're welcome ^^

[left pewter]

Someone in #support-ar told me to add my suggestion there

[native geyser]

first of all you should be using one support channel only
suggestions channel has rules too check the channel description to see them
lastly i already mentioned that it will not be added due to reasons i already explained so it is unnecessary to suggest it anyway

[fallen jay]

hey links are still not working

there is something with probot i think

do you guys know something aout ir

[native geyser]

probot is working fine.

[fallen jay]

nah

[native geyser]

it's their server settings

[fallen jay]

its deleting links

[fallen jay]

no habibty

[native geyser]

yeah because it is set to do so

[fallen jay]

i know for sure

[fallen jay]

because

i got the links rol

so it need work good

[fluid mirage]

Hello I have a question

[fallen jay]

this so strange why not

[fluid mirage]

How can I add emojis to the embed messages?

My own emojis, the ones that I have in my server

[native geyser]

yes it needs to work if the settings are done properly, they clearly are not

[fallen jay]

uhmm lemme ask them

[native geyser]

1. go to your discord servers chat

2. -if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV

   -if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W

3. copy the message you just sent and paste it on dashboard

[fluid mirage]

Thanks!

[native geyser]

you're welcome

[fallen jay]

ruru

[native geyser]

have they whitelisted that links role for that said feature

or have they added any whitelisted link domains

[fallen jay]

see ur tag

because for me diffucult to explain in arabic

[fallen jay]

@marble sage

[granite dove]

Is the /rank command down? For some reason when I use that command it only shows an attachment icon and when I click it it goes to a blank page with a error message. It worked perfect yesterday so I was just wondering!

[native geyser]

yes rank / profile commands + welcomer image are having issues due to our image uploader will be fixed as soon as possible

[granite dove]

Okay no worries, thank you!

[native geyser]

you're welcome ^^

[twilit pendant]

I was just about to ask about welcome images, can u @ or DM me when it's back up?

[native geyser]

i might not be able to so please do test it from time to time

[twilit pendant]

Well I don't know the command but I will find it and try it.

[native geyser]

/rank

since they're affected by the same issue you can try it by testing out this command

[twilit pendant]

Not working, just taking me to a PNG link but thanks anyways

[native geyser]

yes i know that its sending a png file, when it doesnt send a png file it means its fixed

[twilit pendant]

I'm new to the bot so I have one last question, how do u set a welcome image? (Once it's working again)

Im just a little confused

[native geyser]

i assume you've been to dashboard yes? from there get on welcomer & goodbye module -> enable image -> upload the image you want to use

[tired sandal]

need help here

after change the welcome message to new message ,
bot stopped send any welcome message

[native geyser]

there is a general issue with image uploader, until the issue is fixed you can turn off your welcomer image and keep using text part

[crude nimbus]

Ruru, I know you're working hard here. But, is the image uploader problem an internal issue with Probot or external? And why is there not some notification or post about current issues/problems?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[native geyser]

i can say external i guess since we don't directly own it but we do pay for their services, however on dashboard its still saying internal when people try to upload images to show that the issue is from our side
regarding the notification first we need to get a certain message from devs

[twilit pendant]

I went and did it, will it automaticly send it or do I have to do a command to set it to the specific channel (join and leave)

[native geyser]

it'll automatically send it when someone joins

[twilit pendant]

Actually I think I'm just dumb

Yea

[pale acorn]

it dont work anymore on my server since today

[native geyser]

due to a general issue we're encountering that is affecting images yes its not, until the issue is fixed you can turn off image and keep using text part of welcomer

[pale acorn]

okey i will try thx

[native geyser]

yw

[blazing estuary]

Evening guys, New here, been using probot in my server for a few months now and for some reason it keeps skipping songs in the queue or skipping the song I am listening to (towards the end of the song and moving onto the next song) but not playing it from the beginning

[left pewter]

Is there a support for france

[native geyser]

hey devs will be looking into it apologies

[native geyser]

yes in #support-int

[left pewter]

Ty

[native geyser]

yw

[blazing estuary]

Thank you for replying to me 🙂

[round storm]

Hi! I have a problem where it won't show the next page of the queue and says "This button belongs to someone else."

[native geyser]

it happens when someone else uses the command

[round storm]

it's me who did it though

so that's why I'm confused 😅

[native geyser]

i see

@quaint sentinel are you able to look into that

[quaint sentinel]

known issue, will be resolved in the next update

[round storm]

got it, thanks!

[quaint sentinel]

yw

[unkempt cave]

hi ! i have an issue where the bot works fine for other people but not for me ! when i type a command nothing happens and when someone try to use a command involving me it doesnt work too

[unborn topaz]

<@&675070424748654593>

[steel spear]

hey how do i reset my probot on my server]

do i just kick it?

[rancid canopy]

<@&675070424748654593>

[steel spear]

<@&675070424748654593>

idk what to do

[rancid canopy]

to reset all settings for the server just go to Server settings in the dashboard then click on Reset settings after that put your server name
@steel spear

[steel spear]

what about if it doesnt upload gifs for my welcome messaages

[twilit mantle]

Why is that

[rancid canopy]

you can not add gif for the welcome messages

[steel spear]

it keeps saying Internal Server Error

oh well thats unfortunate

[native geyser]

only the higher bot will be active, thats why

[rancid canopy]

Np

[native geyser]

thats related to our image uploader will be fixed as soon as possible, also for welcomer only png and jpg formats are supported

[twilit mantle]

Can I use it now??????

[gloomy turret]

that explains a lot why my bot is behaving weird

[native geyser]

oh sorry did you mean the bot is taking too long when you said why is that? i assumed it was that there is another bot being used error message
the issue our image uploader has is still going on so no not yet sorry

[twilit mantle]

Thanks I'll wait for later

[native geyser]

yw

[rancid canopy]

please can i say something for XEVIL @native geyser ?

[thorn lotus]

Hey friends! Our music bot seems to be "lagging", song plays and is well, yeah.. lagging. Anything known about this atm?

[light finch]

Why doesn't the bot send a welcome picture?

[rancid canopy]

<@&675070424748654593>

[main briar]

<@&675070424748654593>

[native geyser]

what is it

[native geyser]

yes devs will look into that

[light finch]

Why doesn't the bot send a welcome picture?

[native geyser]

there is an issue with our image uploader, due to that, will be fixed as soon as possible

[light finch]

okay thx@native geyser

[native geyser]

yw

[rancid canopy]

i wanna say if he has a probot subscription the free probot will not responding anything bec, the another probot prime will response

[native geyser]

i already said it

[rancid canopy]

ok

[digital ridge]

Is the bot down

[rancid canopy]

<@&675070424748654593>

[native geyser]

no what is the issue you're encountering

[native geyser]

please read the channel description

[rancid canopy]

sir in the channel desc , it says if no one answers mention support if no one of supporters reply so i can help people

[native geyser]

i know what it says in channel description, that is the reason why i asked you to read it

[rancid canopy]

so i didn't make something wrong that is the most important thing

[prime lark]

how do u add the voice bot to the voice channel

[native geyser]

please just read it properly yeah?

[native geyser]

use /play

[prime lark]

doesnt work

i need to add it to our voice chat

[native geyser]

what is the message it gives to you

[prime lark]

asks me to que a song but not point doing that untill its in our voice channel

[native geyser]

it joins and starts playing, does both at the same time

[flat sequoia]

How to reset the experience of all server participants?

[cyan sundial]

ok so i just was setting things up, welcome and goodbye messages, having a friend test things out, goodbye works, hello doesnt, hello includes a picture which is currently not working correct?

[native geyser]

/reset
^ as the target use @everyone (server id number if you're on mobile)

[native geyser]

correct

[nocturne flax]

pictures in posting an embed message do not work anymore in the bot, please have a look?

[native geyser]

known issue, due to our image uploader, will be fixed

[nocturne flax]

thanks

[native geyser]

yw

[flat sequoia]

how to turn off the experience for TEXT, I have all the roles configured like this, but when someone writes to the chat, it gave him the role.

<@&675070424748654593>

[native geyser]

you can turn it off by adding text channels as no-xp channels HOWEVER this will stop leveling system from working
bot requires people to gain text xp (not levels only xp is enough) to update stats only then it can give roles so being able to gain text xp is a requirement for leveling system to work

[flat sequoia]

That is, they must gain experience, but this will not affect the issuance of the role?
Perhaps earlier it issued a role due to the fact that /reset was not registered for all participants

[native geyser]

it will only make things work properly since that is the only way bots can update such stats

[flat sequoia]

I'm not moderate what works for me correctly /rank

[native geyser]

thats due to a general issue we're having will be fixed

[flat sequoia]

thanks for the answer

[native geyser]

you're welcome

[cold solstice]

Sup

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[cold solstice]

Why I can’t add a pic of my welcome screen in the server

[native geyser]

thats due to a general issue we're having, will be fixed

[cold solstice]

When

[native geyser]

no eta sorry

[stable sinew]

Hello guys! I need some help about embed messages with probot. In my server, probot does not upload a pic i have chosen. In particular, this text appers: "We have encountered an internal problem with our server". Any suggestions? Can you explain how to solve this?

[native geyser]

thats due to a general issue we're having, will be fixed

[stable sinew]

Ok thanks! The problem that probot cannot associate the role with the new entry member is also correlated with this issue?

[native geyser]

no its not

do you have discords 'accept rules to continue' feature enabled?

[stable sinew]

Don't know. Where can i find this feature?

[native geyser]

in server settings im not sure where though i believe you'd be aware of it if you did enable it so please check the followings

is the bots role above the role you want it to give and does the bot have manage roles or admin permissions

and the autorole you want the bot to give, does it have any kind of manage permissions or ban/kick etc permissions?

[stable sinew]

Ok thanks!

[native geyser]

you're welcome

[fluid edge]

Is there currently an issue adding images to embeded messages? 🙂

I get "Internal server error"

[native geyser]

yes about to be fixed

[brazen nymph]

How can i do the logs pls

[fluid edge]

Okay, awesome

thanks for fast reply

[native geyser]

yw

[native geyser]

https://probot.io/dashboard -> select your server -> logs module

[brazen nymph]

Thanks you too much

[native geyser]

you're welcome ^^

[river pebble]

i have a question about the leveling system

[native geyser]

yes?

[fading lily]

Tried searching but didn't really know what to search. Is there a way to change the frequency of the Levelling messages? Like it seems to be sending the "congrats you got x level" for every level up but I was hoping to only have it send that message when you reach the next level that has a rewarded role attached.

[river pebble]

why i cant see The Profile Backgrounds

[native geyser]

thats not possible unfortunately so feel free to suggest it in #573053418017521664

[native geyser]

there currently is an issue with our image uploader being fixed atm

[fading lily]

will do, thanks so much!

[river pebble]

oh okay thats why i cant see the Top 10 rank Picture

[native geyser]

yes

[flat sequoia]

I have such a setting for issuing a role.
In my understanding, it should give a role after a person sits in a voice chat for 18 minutes and when he disconnects, he will be given this role. But just a man sat for 18+ minutes but the role was not given to him - why?

[river pebble]

Okay than i will wait with setting up my leveling system Thanks for the help

[nocturne flax]

why is it showing png but nothing appears?

about ranks

[native geyser]

as i explained before, they need to send a text message and make the bot update their stats for the bot to give roles

[nocturne flax]

im trying to put them but i only see the png nothing else

[native geyser]

there is a general issue we're having with our image uploader, being fixed apologies

[west spruce]

can someone please tell me how to set up ProBot so that it can instantly greet someone when the join and then say farewell to them when they leaev?

[nocturne flax]

oooh alright thank u sm

[native geyser]

https://probot.io/dashboard -> select your server -> welcomer & leaver
(image part is currently not working due to an issue we're fixing atm)

[fading lily]

I know you're busy responding to questions but i just gotta say props to you and your patience Ruru lmao. I was curious about the images thing too but searched the chat history and you've been having to say that so many times. Hope it's fixed soon and ty for being very patient and seemingly kind 👍

[native geyser]

🙏

[flat sequoia]

Ah, this is very disappointing, before I had a bot that did not require chat activity at all, and since on my server people often use only voice chat, then your bot does not suit me

[native geyser]

it's currently being worked on so shouldn't take much to fix i hope

[native geyser]

as far as i know that is the case for almost all bots that has voice leveling (apologies if i'm mistaken i don't use that many bots)

[flat sequoia]

I used to use the voidlacuna bot and it gave out a role immediately after a person leaves the voice chat, but he is Russian and since I am from Ukraine, I do not want to support Russian content. Now I'm looking for a replacement, in any case, thanks for answering my questions!)

[native geyser]

you're welcome i hope you can find a bot that does what you want

[west spruce]

THANK YOU!! i just added it to my server and its doing perfect

[native geyser]

you're welcome ^^

[left pewter]

To know more about someone’s blacklisted account, who do i talk to?

[native geyser]

you can just ask here though you can not appeal on behalf of someone else

[stuck dock]

HELLO

[native geyser]

Hi, you can ask your question right away

[stuck dock]

I got a blacklist from the probot

What is the reason and how can I cancel it

@native geyser

[native geyser]

Reason is breaking our terms of service, and you can not get it removed

[stuck dock]

I did not break the laws

[native geyser]

Yes you have

[stuck dock]

Can you give me proof hatta

[native geyser]

By trading credits in exchange of real currency, you have

[stuck dock]

What type of violation

What is your evidence for this

You can't give a BlackBerry List without proof

[native geyser]

We have proof we do not blacklist people without a reason

[stuck dock]

where

[native geyser]

One of them includes your open message in a trading server too

[stuck dock]

I want proof

[river pebble]

i have a question

[native geyser]

Do you need more?

[native geyser]

Yes?

[river pebble]

how i can make it to unlimed

because i want to make it to a level System

[native geyser]

Max level is 100 it can not be changed (however in the future devs might increase it)

[river pebble]

also a level System for the Voice Chat is not Avabile

[native geyser]

What is this exactly?

[river pebble]

and sorry for my bad english

[stuck dock]

I did this because everyone else does

[native geyser]

Not an excuse

[native geyser]

It is you can set leveling system for voice xp too

[stuck dock]

All of these are selling. Someone told me to publish this for me, then I did what he wanted. I did not know anything elseAll of these are selling. Someone told me to publish this for me, then I did what he wanted. I did not know anything else

[native geyser]

You could've refused in thay case right?

[river pebble]

will this work?

[stuck dock]

Then he gives me 50k credits

He said that this is not a violation either

[native geyser]

Yes it will, just keep in mind that in order for the bot to update stats your members still must gain text xp (they don't need text levels they just need to gain xp that's it)

[native geyser]

I guess you can talk to @spring ether in dms about that person

[river pebble]

okay thank you for thisd

[native geyser]

You're welcome

[stuck dock]

He convoyed

[native geyser]

Whatever is your excuse you're better off talking to someone who speaks Arabic, cause there will be further proof needed for your explanation and since I do not speak Arabic I won't be able to understand anything from that

[stuck dock]

The Arab assistants do not respond, and they also respond once a day

This is really stressful

[native geyser]

Nothing I can do about it sorry

[stuck dock]

Thanks for your understanding

[native geyser]

Np

[slate gull]

why is my /clear not deleting messages

[dry sinew]

Is the probot sending welcome pic ?

[slate gull]

yes

[dry sinew]

Did they fix it?

[boreal owl]

how do I enable my users to use the music commands?

They are getting a message saying they dont have the permissions

[copper swan]

<@&675070424748654593>

[unkempt cave]

@native geyser can i know please why i got blacklisted ?

[copper swan]

https://probot.io/dashboard -> Music module -> Add members roles in “Dj role” section

[copper swan]

what does it respond with

[copper swan]

Dm RJ#0007 to know the reason

[karmic temple]

Having trouble getting level up roles to work

Doesnt promote the user

ProBot is higher than all the assigned ranks

doesnt work when a use /setlevel or when they naturally rank up

<@&675070424748654593>

I have 15 role rewards. Do I need premium to do that?

If I set rewards, as an example text 10 and voice 10 does that mean they need 10 voice and text or 10 voice or text

[copper swan]

ask them to type in the chat

[karmic temple]

Tried that just now nothing happened

[copper swan]

they will have to reach both targets

[karmic temple]

It was working when I had like only 5 roles so I'm thinking this is a premium feature to have more than a certain amount?

[karmic temple]

ty for clarifying

[copper swan]

it’s not really a premium feature as far as i know, try giving them the level before the one that adds the role and ask them to type til they reach the next level

[karmic temple]

Thx it at least works to reset someone to 0 and then level 1 for the first rank

[copper swan]

yw

[little musk]

does the welcome and goodbye dm portion work now?

[karmic temple]

It doesn't work for me rn

[little musk]

its been days and they still aint fix it

wow

[karmic temple]

Do you know a way to auto set people rank correctly? like in bulk? Seems like I gotta go fix each one manually and my server isn't huge but still a pain

[boreal owl]

THANK YOU

[copper swan]

you can reset their levels back to 0 by using the /reset command, you can’t use setxp and setlevel command on all of them though

may i see your welcomer settings? @little musk

[karmic temple]

Ah thanks

[little musk]

dude ive done this 4 times

[karmic temple]

Eventually they will resync once its 1 rank per 2 levels

[little musk]

ur bot dm portion doesnt work

[karmic temple]

Yeah its not dming me stuff either

for roles or welcomes, figured it was a known issue

Thanks for the help man

[copper swan]

sorry for the inconvenience, it will be back soon

[copper swan]

yw

[little musk]

yall said this 4 or 5 days ago

[copper swan]

image viewer has an issue so i think adding an only text welcome message will work for now

[little musk]

i never had image bot on

ima try though rq

[copper swan]

then can i see your welcomer settings?

im sorry but the image welcomer should be working now though it may be an issue from your side

[little musk]

its working nvm

sorry lol

i just assumed it wasnt cause the other guy

[copper swan]

no worries

[karmic temple]

My issue might be related to images then

No big deal though

[copper swan]

make sure you assigned a channel for the bot to send messages in, also check the welcome image size is less than 3mb and its format is png or jpg

[karmic temple]

Is there a way to setup Either/Or text and voice level up roles?