#support-en
1 messages · Page 41 of 1
it doesnt give it to a server randomly, the bot owner invites it to the server they wish to have the bot in
yeah but like
I have 2 servers
and I bought it for one
but the subscription is on the second one
(I double checked)
you can reinvite it either on https://probot.io/premium/manage (currently might be inaccessible due to the issue we have) or by using /vip move bot number command
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
@runic reef @gloomy turret @nocturne flax @lethal oxide Could you please test the dashboard now? It should be operational. Please @ me if it doesn't work.
yes thanks its working
yw 👍
try now, should working properly for you 
works for me now, thank you
nice workingi now
yw
Show some love. Tiger was taking all the hits for the bot in the downtime. THANKS FOR KEEPING US UPDATED! ❤️
@timber helm
my pleasure
@timber helm when will the roles thingy be solved?
can you check now if there is no delay of giving roles?
cool
Hi, how do I change the command prefix for ProBot in my server?
can I make it that only certain ranks can use the bot in general? noy just mods
not
The Perfix no longer exists
yes
https://probot.io/dashboard > Select Your Server > Utility/Moderation > Edit (command you want) > ENABLED ROLES
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Oh, that's alright. Thank you anyway!
My pleasure.
this bot, plays youtube musics?
We support SoundCloud, Vimeo and Bandcamp link
Youtube is no longer supported
thanks, i love u
Anytime. 
how do i make it so that u get a role taken away when u add a reaction to something? i mean like you join the server with the role then get it taken away
hi probot no longer goes for music on youtube?
Get on https://probot.io/dashboard and select your server
-
from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)
-
from reaction roles module select the embed message you just sent
-
add reactions
-
add roles by clicking on the plus signs right next to the reactions you added
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Youtube is no longer supported
How do I buy stuff and why when I do profile it send a link guys
https://probot.io/badges
Try now /credits then /profile
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
<@&675070424748654593> Hi, I have a question, when putting leveling system (on the probot website) it is supposed that one can put a prize role since it is said level, but when I try to put a prize role it tells me "ProBot must be in a role with a higher position" what means that?
Thanks
Hey, Drag the probot role above all roles
Thank you so much
My pleasure.
hi, on my server people arent allowed to use commands but i have their permissions on the channel allowing them to, probot just says they arent allowed to use that command :/
Hi, can you make sure that the command used is allowed in the channel where you use the command?
Go to https://probot.io/dashboard and select your server > Utility/Moderation > Edit (command you want) > ENABLED ROLES / ENABLED CHANNELS
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
okay, that worked ! thank you very much :)
Glad to help. 
I have a question regarding user data stored by ProBot; it says on the privacy policy that I have "The right to access, update or delete the information we have on you." and that it's found "within your account settings section.", but I find no specific place where I can do so, and it said as well "If you cannot perform these actions yourself, please get in touch with us to assist you.". So here I am, can anyone help me?
Hi and i apologize for being late in reply
can i know why you want to delete your data?
Do I need a reason?
Personal privacy?
I'm just asking how it can be done
no, developers should delete it..
Do you want that?
Deletion and withdraw of consent to collect, yes
You will need to mail them with emails provided on there unless they have not yet updated
Alright, who do I email and what specifically can I say to fulfill my request?
can you vip transfer to everyone
pliz help
?
Explain your problem right away, and please ask for assistance in your first language to make things easier for both us and you.
can you transfer probot premium to everyone
A tier 2 premium bot can only be transferred to one person.
What are the conditions for transferring a profile, and if it is an account, I can transfer my profile
can you transfer to me
Profile transferring is currently unavailable.
Please do not request premium bots and carefully read the rules #573048353458356234
#support-ar ?
If it was opened what are its conditions
:white_check_mark: Changed roles for ! HN - General, +Only Arabic
As previously stated, please ask for assistance in your first language to make things easier for both of us.
is it possible to blacklist channels from the logs?
why: i've got admin channels hidden from my mods which i'd prefer them not knowing about, and they have access to the logs channel
edit - pls ping with response as i have the sever fairly low on my sidebar, thanks in advance legends
hey guys! I added ProBot Premium to my server now that MEE6 removed the music functionality. I gotta say I'm pretty impressed by what ProBot offers. Is there any documentation I can refer to while setting this up for the first time?
We noticed that you are a premium user, for faster response go to #premium-support
unfortunately not possible
ah i see. thank you!
Hello there, @past gull!
I'm glad you've started using Probot, and it's great to have you here. Unfortunately, there is no documentation at this time. However, it is possible that it will be added soon. Feel free to ask anything in this channel, and we'll do our best to assist you.
you're welcome!
Thanks for the kind welcome. I think I can wrap my head around most of it, mostly just curious what the functions of "Voice Online" and "VIP Protection" are.
Let me begin by describing the VIP Protection. It's essentially advanced server protection in which you can set command limits such as 1 ban per day for a specific role or permissions limits such as allowing a specific user to delete 1 channel/create-role/etc.. per day, and if the user exceeds this limit, you can choose one of three actions from the list (because you're a tier 1 subscriber, you can only choose remove administrative roles from user). I'm not finished yet! Aside from these restrictions, you can restrict the dashboard for your server. And to allow specific user to have access you will have to enter their IDs in the vip module, as well as restrict the protection module to only the ownership.
And the voice online features essentially count how many people are connected to voice channels.
so like, i can make a trigger happy mod only be able to have so many bans per day?
We noticed that you are a premium user, for faster response go to #premium-support
kick ass
why does youtube work in my buddies server but not mine? for the music bot
Yes, you will need to enter a limit, and once they reach that limit, they will no longer be able to use that command ( if they were using a command and you set a command limit). If they are manually banning users, you will need to set a limit for that as well, and once that limit is exceeded, that user's role will be removed.
May I see your music module settings? https://probot.io/dashboard - select your server - music module
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
sorry where do i see music module settings?
A messages reaction role no longer lets me select a role for a reaction?
https://probot.io/dashboard - select your server - music module
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Move your bot's role above all other roles and try it again.
Ah yeah odd it wasnt moved and was working then all the sudden it stopped working but that fixed it thanks
yw
@woven talon Sorry, I'm a little tired and didn't pay attention to your question. Due to YouTube's policy, we no longer support YouTube links. Instead, use our /play term: command to enter the name of the song.
ok thank you no problem was just confused cause it worked in a buddies server still but not mine
is the dashboard still down?
known issue, we apologise for any inconvenience.
oh just asking, since it's down from last night I think. Thanks anyways
yw
How do you remove a song from the queue
hi, just letting you know that / rank isn't working even after using the / credit
/stop
known issue
is anyone elses dashboard (on the site) not working? or is it just my internet ;-;
No other way? I've put so much songs that I don't want to lose them all just by one missearched of a song
known issue, we apologise for any inconvenience.
Unfortunately you can't delete a specific song
all good thank you, do you know when it might be fixed?
yw, no eta :(
all good, just gonna hope for the best
thanks!
thank you for your help, have a good day<3
My pleasure. <3
Alr It's fine I'd suggest the devs to add one though, it would be much appreciated

Host error
How to welcome command add
<@&675070424748654593>
dev were informed about that keep up with #status if its fixed
There is no command related to welcome but you can use welcome module at dashboard > select your server > welcome and leave > select which channel you want the welcome to be sent at and type your message you can also add welcome image.
**Why doesn't my reaction roles work?
- probot don't have permission
MANAGE_ROLES - the role you want to give is not below probot
- The role had been deleted or didn't setted up correctly.**
How do I self-test the cause, for example, the 1st one
Head to server settings> roles > probot > enable the permission called MANAGE ROLES
Second One : pull his role upper all roles
Third one remove and build it again and make sure that role is existing
Quick question do i have to have both Pro bot and the custom bot on my server or can i just have the custom bot only.
Thanks and much appreciated.
We noticed that you are a premium user, for faster response go to #premium-support
Kick the free version one there is no need for it since you paid for tier 2
epic thank you
have another questions related to probot? Don't hesitate to ask it here.
thats about it from there, i can trial and error till something comes up.
host error that given by api.probot.io has been informed and devs are aware of it.
nononon like I mean I will mess around with the bot till something i don't get or understand come up (Trial and Error).
but also useful to know ahead of time tanks
Provide a screenshot to your problem exactly
brother there is no problem its just a saying.
The only error that probot has is the api error from cloudflare and devs has been informed if you got any questions regarding probot ask it here
Ill keep that in mind, bye bye for now.
W daily
/daily use it at #commands if you faced api error problem so it will be fixed as its from dashboard side
<@&675070424748654593> hello, i just noticed the bans are set for 3 months default, is there a way to change that?
To make them not have an expire date
pleasae do not mention support role as 3 mins of unanswering didn't not pass
about this change 3 months to 999999999 or higher than that amount on dashobard
Hey lad, read the topics please @zealous breach
did it already hours ago you can claim helping here.sorry for any mistakes
You can change it in the command settings at the dashboard
Sorry bout that
No worries
So in the dashboard? Ok I'm gonna try
Sure thing
hello there <@&675070424748654593> , i already searched for any welcome & goodbye problem in this channel but seems that nobody asked about it yet.
here's my question, can i use the bot to specifically mention a channel on welcome message such as rules?, i tried using different methods but doesnt seem to work.
<@&675070424748654593> ^
thank god! solved it
thank you and have a gday sir!
dashboard is forever loading what can we do
It's a temporary issue, no ETA of when it will be solved
This what happens when I try to get credits
It's a temporary issue, no ETA of when it will be solved
👍
Hello, I use ProBot only for the role levelling in voice channel. But it seems that it doesn't work yet. Could you help me ?
Hey, which error is occurring?
Currently we don't get the role associated
You might want to check for a few things
- if the module is active
- the ProBot role is higher than the ones ProBot is giving
- if you put only voice XP
Thank you you were right

Is there a way to change the prefix? Otherwise, I don't see a way to get alias prefixes to work with /
Alias work normally, example #profile in alias of the profile command will work normal like before the /
I will try #. Thank you

Guys, my probot prime won't respond to ban and mute aliases, while it responds to other commands
We noticed that you are a premium user, for faster response go to #premium-support
ئ
this is how the /help command works now.
Anyone ?
We noticed that you are a premium user, for faster response go to #premium-support
Hi
go to dashboard > moderation > open ban choice
Open the Dashboard at https://probot.io/
: imgur.com/iiLG7Zv
Where to set this permission?
It is indeed activated and I have set the aliases, it used to work just fine until I upgraded to probot prime yasterday, now it only works with the /ban command but not with the aliases
We noticed that you are a premium user, for faster response go to #premium-support
server settings > roles > use application commands
: imgur.com/QLgfSME
Thanks
#573053418017521664 if you wanna leave a feedback,
will soon be a feature
Thnx we need it plz
hi dashboard probot
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
how i can have credits
<@&675070424748654593>
How to gain probot credits
1 ~ Daily Reward 
1 - Enter https://probot.io/daily
2 - Click the gift box button , make sure you are not a robot and congrats.!
You can get credits every 24 hours, you will get [400 - 3000] credits
2 ~ Voting for ProBot 
You can vote only once each 12 hours by The Vote Link , as you earn automatically from 300 / 2300 credits each voting!
https://i8.ae/UyFQ9
3 ~ external ways to gain credits
:
trading with your friends (not allowed here)
⚠️ - Warning!
- Trading is against Discord TOS
- Selling Probot credits for real money isn't allowed
@timber helm

I have a question
go ahead ^^
exactly, change the username color
#1 ~ 👉 Go to server settings -> Roles.
#2 ~ 👉 Add numbered roles like the picture below.
#3 ~ 👉 Save and you're good to go.
https://i8.ae/7hM2w
Now you are ready to use these colors.
/colors
Shows the colors list
/color number
Choose/change your color in the server.
to remove your current color: /color 0
Alrighty, tysm
my pleasure
open transfer?
no
and use only 1 support channel
when does it open
no information
What are the conditions of transfer?
as said, it's closed so no information
ok
hello why doesn't the site work
<@&675070424748654593> -
It works fine for me, try hard refreshing the site.
It hasn't worked for me since yesterday and I've used another device too.
try using another browser
I just checked and it doesn't work anyway
ask your server admins to give you permissions on dashboard for commands
If you are talking with me - why would that help?
isn't your issue 'people not being able to use commands from probot'
Yes correct and the same counts for myself wit the community manager role
well then as i said you should ask your server admins to remove limitations from commands (by default everyone has perms to use probot commands [excluding moderation commands they require further permissions] so in this case they did either turn off commands or modules or limited those commands with certain people)
on dashboard as i mentioned
^
oh
But I think we didn't touch the dashboard - this issue occurred when switching to slash commands
as i also said here by default everyone has permissions to use commands so they did indeed touch dashboard
yw
is coloring embed free or its Premium?
its free but you need to have a field that is compatible with color option (such as description)
yes where can i color it
i dont see it anywhere
check the pinned messages in this channel to see the variables
oh ok thanks
yw
and adding additional reaction roles i have to go to reaction roles right?
yes
ok
HEY how can i create playlist whicvh my bot in discord can play by one command?
you can create a playlist on soundcloud and play it with /play command
Hi, is it normal that with autorole you don't give the roles? It give all except 1
If I may ask, where can I find discords new updates/policy?
there might be a permission issue in that case make sure the bots role is above that role you want it to give
we do not offer support for discord but you can google it i guess
Ohhh okay
i need helpp
the bot has lower role than me
i have manager server perm
but still i am not able to access bot's config pannel
and still it is not showing the server in the list on the config pannel
you need administrator permission for that
but the bot doesn't have admin perm
does then also i need admin perm
you're welcome
sorry but the site of pro bot have a problem how do
what kind of a problem
when touch panel control don't entrer
what is your first language? we might have support for it
italian
oh i see that you already asked it and mentioned our support member however he seems to be offline
is your website constantly loading or what is happening exactly
clear your cache and try again (trying on another browser can help too)
i do this but the probleme ther is
did you try both
yes i did
there doesn't seem to be a general issue on dashboard so try again in like 30 minutes / 1 hour please
please stop spamming and if you have a question regarding the bot just ask away
How do I do commands, like these:
That when we put !comand shows the comand that I created
Idk how it works
hey can i get the info of music command
i am typing for play it asking for term
that is term
https://probot.io/dashboard -> select your server -> autoresponder
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
yw
How to reset score in probot ?
i want the bot to play song from yt
or by link copied from yt
but it showing an error
you mean xp?
yes
youtube is no longer supported
use /reset
okie
okk
Hi, how i can get the server avatar at slash command
hey, you can use </server:1>, then click on the server icon, you are now able to download the server avatar
Thx
yw
I can't @timber helm
use browser version
yw yw
is there any possibility to get my credit back if i was scammed ?
sadly, nothing we can do about it
Oh
Hey there, with the levelling up system how do I set it so gaining a rank notification appears in a channel rather than in dms ?
hi hi, go on https://probot.io/dashboard > select your server icon by clicking on the left-corner > click on the leveling System > then select the channel you want to display the level reward notification > then disable the DM fonction for all the roles enabled > follow the pictures below for more details
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
weird question whats probot bot logo color hex backround
for non-probot related questions, ask here #chat-en 
alr
hi is there a function in the bot that can embed a msg link
Oh awesome,thank you so much I thought that section meant only in the selected channel you can level up.
my pleasure
hey, elaborate please
for a reference, it looks like this
<@&675070424748654593>
Another question, the text levelling up message, is there a guide that explains what each of these brackets mean and how I can edit the message ?
check the pinned message to see variables
no xp role / channel, mean’s xp don’t count for this channel / role you can edit the message from the TEXT LEVELING UP MESSAGE bracket
Yes but for example [user] @ the user correct ?
And can edit the part saying “you climbed from level” to another sentence ?
And remove the [oldlevel]
Like it’s pretty confusing like which symbols stand for what ?
check the pinned message to see variables
Where is that exactly ?
@nocturne flax
It doesn’t say anything about levels on here ?
Hi so I'm completely new to this bot, but I'm curious about how to set up the logs channel for mods and admins?
https://probot.io/dashboard -> select your server -> logs module
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
#1 ~ 👉 Go to server settings -> Roles.
#2 ~ 👉 Add numbered roles like the picture below.
#3 ~ 👉 Save and you're good to go.
https://i8.ae/7hM2w
Now you are ready to use these colors.
/colors
Shows the colors list
/color number
Choose/change your color in the server.
to remove your current color: /color 0
Alright, thank you.
you're welcome
can pro bot creat server automatic
no it can not
why
because such feature does not exist
K tnx
yw
how do i add a role to a reaction message
there's no option
nvm
ui make it hard to find
my account got disabled can i move credits? had 15m
<@&675070424748654593>
In your server drag probots role above other roles
Not possible due to profile transfer not being open
:( alr
why isn’t probot sending my arrival messages <@&675070424748654593>
Can I see your welcomer settings please
Image part too please
in the control pannel, is the section "Logs" meant for the BOT to drop a msg in a specific channel assigned to ProBOT when any of the displayed actions are done in our server ? I'm no sure to get that right. thx mates
<@&675070424748654593>
now it’s double doing it
Yes exactly
right thanks ! 👍 so I'll create a separate channel for this
https://probot.io/dashboard -> Logs module -> turn off “members join” log
yw @zinc veldt
maybe because you've got your welcome msg + the logs with all switches on so it doubles the msg for the new member
👌
huh well ok topic isn't to react and say thanks ... I guess
Is there anyway I can send an announcement through Probot on my server?
no automatic announcements are possible at the moment but you can send manual ones via embed messages feature
https://probot.io/dashboard -> select your server -> embed messages module
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
alright, thanks!
you're welcome
hey guys need a little help, is there anyway to pull the logs from my server into a file
not possible unfortunately
i dont know if such thing is possible for other bots, with probot you cant do it
ok ty
np
What is the best way to set up reaction roles? I know it says make an embed but it's kinda confusing since I'm used to it all being through the main discord chat
there is only one way and embed is required for that
Get on https://probot.io/dashboard and select your server
-
from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)
-
from reaction roles module select the embed message you just sent
-
add reactions
-
add roles by clicking on the plus signs right next to the reactions you added
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
where can i open a ticket?
you can ask your question directly here in this channel
Is it possible to clear the DM with the ProBot?
not possible no
Okay thank you
you're welcome
what music platforms does the bot currently support?
because ive noticed that both yt and ytm are no longer usable
soundcloud
by usable i mean copypaste the link btw
viemo and bandcamp links are also recognized
know why ytm isnt supported anymore?
policies i believe
you're welcome
Any update on the issue with the ban command not working?
We noticed that you are a premium user, for faster response go to #premium-support
Is there any problem on the YT links on playing?
should be working now
youtube is no longer supported
Wdym YT is not supported? Like YT got Probot a cease and desist?
it still isn't working for me
We noticed that you are a premium user, for faster response go to #premium-support
we no longer support youtube
Huh. I see.
let me ask devs about it apologies
nobody but me can use probot commands in my server and i need help
what set of command that they can not use?
Website still down?
<@&675070424748654593> ^
is working normally for me
It's still loading
it is perfectly fine for me
perhaps check your internet connection or your dns if you have in case they're slow
How to stop Probot from playing music?
/stop
i really need help
how may I help you?
i want to make it so u can only use probot commands in one text channel
and not in general
How to set command only channels
1 - enter https://probot.io/dashboard
2 - make sure to be logged in, open your server's control panel from the left side, enter the section depending on the command.. (Utility/Music)
3 - you've to edit each command in case you want them all to only work in 1 text channel or more
While editing, set your server's bot commands channel by "ENABLED CHANNELS", save changes and leave.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
thank u
my pleasure
Hello
i cant find enabled channels
I have problem
hi, how may I help you?
take a screenshot please
?
i believe you get a better response in #support-ar please use there since you already did message there first as well
click on edit sir
Im amrecan
ok
No i dont
sir, you already answered there use the >>> https://probot.io/daily
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Thank you
my pleasure
With peace, may God help you
will it be supported again or not?
im trying to make level rewards
but theres no option to add what role a member gets
oh wait nvm
i figured it out probots role wasnt
above
the role i was putting as the reward role
no
@fossil gazelle you can still use it to find songs on soundcloud as default, bandcamp and vimeo links are also supported
ok thanks
how can i reset top points without to reset rank
xp's and levels are the same things, so you can’t
/helo
hi, how may I help you?
Good morning! Is there a way that I can change the Probot Prime's profile picture?
hi, no only premium tier 2's pfp can be changed
How can i check my server's bot tier? the other co-founder of the server has bought the premium bot, im just not sure what tier.
I found it, thank you for your help. Once i purchase the Tier 2, where can i change the pfp?
either with /vip commands or on https://probot.io/premium/manage
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Guys
<@&675070424748654593> ^
How may I help you ?
check the guy above me
you can ask your question right away
My members cannot use functionality commands how can I solve this problem?
missing permission
enable "use application commands" permission for your members
All of them
Hi any tips its my first time organizing a server and im still not good at managing bots especially adding songs in playlist
Hi~ is /rep command removed from probot? It doesn't show up with /
Ig its repeat..
Hello Hello ^^
I have added Probot to my server, can do as owner anything, but my member cant for example use commands like /rank or anything
We noticed that you are a premium user, for faster response go to #premium-support
No i mean /reputation command
Ohh sorry im still not that good i was just trying to help
Oh dw its fine the fact that you responded to me makes me happy already 🫰
can you really make sure it's all of them? since the way to fix all commands not responding is not the same as some commands not responding
how can u play playlists from youtube on a discord server with the bots? /play and the link does not work?
the bot itself does not have any playlist feature but it can play created playlist on soundcloud using links so you can try that
and youtube is no longer supported after they changed their policy so it will not work
is scared 👀
it is still being disabled so adding it to slash command list will do nothing so not worth adding
they will be there when they're back
Bro
youtube is no longer supported and will never be back
only links from soundcloud, bandcamp and vimeo are supported by now
I saw a server trading with proBot credit @split needle
report to @spring ether
He’s ofline
@split needle i’ll give u the link and you report to him
just dm him and he will respond whenever he can
I do not handle these things so sending me just make it longer
Ok thanks
Does Spotify work
no and not anytime soon as their policies are also strict
What source is probot using for music now ?
soundcloud mainly, viemo and bandcamp links are also recognized
Alright thanks
yw
How to add roles by clicking reaction buttons
go to https://probot.io/dashboard, select your server, go to embed messages module to create and send embed messages for the reaction roles to where you want. Then go to reaction role module to setup the feature on the sent embed messages.
Notice: Be sure the Probot✨ role is higher than other roles. Embed message should not have any blank element (better to remove them if not using).
I'm having issues making new reaction roles. Probot isn't reacting to the embeds...
We noticed that you are a premium user, for faster response go to #premium-support
can i see your reaction roles module settings please for that said embed
Hello
hi how can i help you?
We noticed that you are a premium user, for faster response go to #premium-support
if you manually add the reactions does the bot give the roles
then i believe you might have selected the wrong message, double check and let me know please
I did the correct things. It's a brand new server with one message it can't be wrong.
could you invite me in dms please so i can check it out
@lean badger not worked ?
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593> ^
you can ask your question right away
hi, i joined probot in my server but i can't play music...how can i do?
can you let me know the error message you get
youtube is no longer supported so either use soundcloud viemo or bandcamp song link or just search up the song name
thanks
<@&675070424748654593> Has there been a recent change in how probot handles reward roles? My server is set up so that at level three, people are given a level "intro". This level is then manually removed by a mod after the user wriites an intro. In the past few days, probot has started giving the role back again after it is removed. Looking at the audit log, this appears to be a recent change, and not how the bot has always behaved.
that intro level is saved in leveling system as a reward role right?
Yes
However it's been like this for months, and this appears to be a recent change in behavior (past few days)
it's not a recent change actually it has always been like that
probot updates user stats when they gain text xp (when they send a text message in a channel where they can gain xp essentially)
and upon sending a message if the bot realizes the member has to be given a reward role it gives it, even if its manually removed the moment they gain text xp the bot will keep giving the role they deserve to get via leveling system back to the user
If the role is removed by the bot, rather than manually, will it still give the role back?
as long as they deserve to have that role it will
lets say you have a role for level 1, another for level 5 and i as one of your server members am level 2 and have the level 1 role, you can remove it as much as you want whether manually or by using a bot, until i reach level 5 the bot will keep giving me level 1 role back (assuming level 5 role has remove the previous role option)
So if, for example, the role was removed as punishment, you'd have to reset their level and give them a no xp role in order to keep them from getting it again.
the role is only given when xp is gained so you can remove the role and give no-xp role as well if you believe they should still keep their xp after the end of punishment
Ok, thanks
yw
yes?
is there a way to play a spotify playlist?
spotify isn't supported yet due to their policies being strict
yw
hi again y'all. I added another music bot to try out and can't find a way to disable the music commands for probot. I deselected the music menu header in the dashboard as well as the additional commands. Is there something I'm missing that I need to do?
We noticed that you are a premium user, for faster response go to #premium-support
that'll disable it (for everyone apart from admins, those commands will pop up anyway for admins)
ahh, so even tho i see it, no one else can cuz of permissions
that makes sense
thanks much
yw
Hello, I have a question regarding the leveling system. Currently the Bot recognizes a levelup and posts the message but it dosent give the role it is supposed too. any ideas? thanks in advance
how can i add server emojis in embed descpription?
and how to pick server emojis to be in reaction roles?
<@&675070424748654593> ^
<@&675070424748654593>
i have made a server with probot and configured all the commands but when i joined the server with my alt account (not admin) i couldnt use any of probots commands. any idea how to solve this
hi, first drag the bots role above reward roles, then make sure your members reach both of the target levels
-
go to your discord servers chat
-
-if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV
-if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W
-
copy the message you just sent and paste it on dashboard
what is the error message you get?
When slash commands are used properly they give an error message if they don't work
oh ok thanks
Yw
when i try a probot command it doesnt even register it as a command
only the built in commands work
no it doesnt appear
Then it's a permission issue, enable slash commands permissions for people
We noticed that you are a premium user, for faster response go to #premium-support
ive tried 9 different ways to play a song and nothing will work
Yes
Soundcloud is the main music source we use, bot recognizes viemo and bandcamp links too however YouTube and Spotify are not supported
Check channel and category permissions too, if they can't see probot there it's permission issue and doesn't have anything to do with probot
thx its working now
Yw
Ok where pro bot actually takes the songs from? Youtube doesnt seem to work.
Soundcloud
Ok thank you
You're welcome
Is there no way to log warns? I have a channel set up to do all of that but i don't see a dedicated warn and the "Moderation action used" log doesn't log warns
Is there a way to reset an entire servers xp at once?
thank you
you're welcome
Hello?
how can i help you?
My Auto rank is broken
elaborate please
which feature are you talking about
how do i set up a rules area like this? or a pop up rules page?
so its like pro bot is displaying the message and not me
https://probot.io/dashboard -> select your server -> embed messages module
To see the variables you can use check the pinned message in this channel
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
so for a channel would i just copy and paste the channel ID in this <> and then type the message?
so for example this channel would be <#channel 664941916722429986>
and then i type the message?
Click on add field then select the field you want to add (you can experiment with it and figure out which does what, the thing you see on top as probot is the preview so you can see what exactly you're creating
You can start with content or description, content will be like a normal message us users send while description will look like in #573048353458356234
where it says "new embed" is that where the channel id goes?
No new embed is the embeds name, you should put the ID thing into the message itself (the field you add basically)
It should work on either content or description
Yes
okay tysm! ❤️
Yw don't hesitate to mention me if you need and further assistance
one more question 😅
so the bot has like almost all permissions except admin
but it says it doesnt have permission to post the embed message
I believe it doesn't have permissions to send messages in that target channel
Channel settings -> perms
oh thank you!
You're welcome
I checked and only I can use the commands and it says they can't use any command for pro bot
dashboard -> find and edit commands -> remove the limitations from commands
yo the level up rewards arent working can i get some help?
it says someone in my server leveled up
level 1 or whatever
but they dont got the level reward role
@mortal summit sorry to bother u but i need some help
- drag the bots role above other roles and make sure it has required perms
- make sure your members reached both of the target levels
Anyone know how to send a custom emoticon in an embed?
-
go to your discord servers chat
-
-if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV
-if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W
-
copy the message you just sent and paste it on dashboard
it's not yet functional for any tier of the bot
Why does my auto role not work?
make sure the role has no managing permission and is lower than the probot role
and if your server has membership screen enabled, users must pass that first before getting the roles assigned
hey @split needle how do i add them to reaction roles if custom emoji's are allowed?
We noticed that you are a premium user, for faster response go to #premium-support
you should be able to see them in emoji picker unless those are not in your server
Ah ok i need to add them to my server. thanks 🙂
Is the membership screen the welcome screen?
one from discord yes
Also why does the welcome people thing, come through to the Moderator channel and the welcome channel?
that's depends on the created invite link, nothign related to the bot
oh ok thanks
wdym both
Hi, how do I give a role based on if the person has at least a specific amount of invites?
<@&675070424748654593>
For the auto mod. Is it message deleted or moderation command used that logs down when it auto mods and deletes a message?
Hey I want to add custom emoji's to my descriptions of my embedded messages. is there a way?
We noticed that you are a premium user, for faster response go to #premium-support
Not possible
You can suggest it to #573053418017521664
k thx
For now only deleted messages, mod command used is not yet functioning
@quick ether get the emojis' full id with the way replied and use the results in bot's messages
@lean badger @lean badger
?
Dang, is there a way to notify the staff when the automod deletes the message without using the deletion log. I help moderate a server that uses Tupperbot so, as you can tell, every message Tupper deletes will be logged and it'll be quite the annoyance. So far we set the auto mod to delete and warn any blacklisted words
For now no but the option to whitelist/blacklist role/channel for logging has been planned
Ok, thak you
Thanks bud 🙂
We noticed that you are a premium user, for faster response go to #premium-support
how can i make specific people play the probot
set a dj role from the dashboard then give that role to users you want
I keep getting “the application did not respond”
We noticed that you are a premium user, for faster response go to #premium-support
Same
cant use / cmds for probot in my server even tho we have given it mod perms
<@&675070424748654593>
make sure that “use application commands” permission is turned on
use /vip reset command and check if it solves the issue @novel dome
it is turned on
kick the bot and reinvite it back to your server @vivid fog
do the commands appear in the list when you type /?
no
you own the server
you are using the normal version of the bot right?
i did i also gave it permission for everything
We noticed that you are a premium user, for faster response go to #premium-support
when try with # it says it has moved to slash command
all commands have the same issue?
how do i check that
correct
is it paid version
no
kick the bot and reinvite it
tried that too lol
we just invited from the link available online
hmm thats weird, may i get an invite to your server?
as i said before try kicking it and reinviting it, if you made sure it has all perms idk then
okay we will try reinviting
can you check https://probot.io/premium/manage @novel dome
make sure that the premium you bought is in the right server
it is you can see him in the server
i have no solutions left, drop the bot’s ID here and ping an admin to come check it for you
okay bud thanks though
yw
@novel dome@raw frigate both you just got the bot into your server?
snake you may answer and ping me in the ticket if you want to
Hi
Can i ask why when I type Vote in the support server the bot responds back but not in my server
And also another thing how do I appeal my ban ?
because it's an autoresponder set up for this server, not in your server
and what do you mean ban appeal?
Because my main account got banned so I wonder can I get unbanned
nah it will be unbanned eventually from this server since no ban is permanent
But I couldn't join back
it will, not it is now
and this is no longer related to the bot so go to chat channel for it
Oh OK
yes i did
we even gave it all the possible perms
but we cant use the / cmd
how do i add the premium bot to my server?
We noticed that you are a premium user, for faster response go to #premium-support
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
is not recognizing that i purchased the premium bot
try refreshing your browser
thank you so much it worked
my pleasure 
<@&675070424748654593>
go to https://probot.io/dashboard, select your server on the left side, go to logs module and set up what you need in there with channels and color (optional)
make sure the bot have "manage webhook" and "manage channels" for the logs channel in your server so it could work
ok thanks
yw
Hi
How can I help you?
im r
How may I help you?
sorry it's ok
nw
report of what exactly ?
send it to me i'll report to the mod's
Sent
My rooms were deleted by this BOT: ProBot premium
We noticed that you are a premium user, for faster response go to #premium-support
Hi.
Is it possible to bold writing in posts and not just the title etc
We noticed that you are a premium user, for faster response go to #premium-support
Hiii! How do I change the prefix for probot? I don't see it in the server settings
because of your temporary channels settings
can i help you?
you should be able to do so in content and description parts, it works the same way it does on discord
hi, we no longer have prefix only slash commands are available so no
oh ok thank you
you're welcome
<@&675070424748654593> how can i change the / for a # when for the music commands
you cant change the prefix but you can add aliases for music commands
https://probot.io/dashboard -> select your server -> music module -> edit commands -> add aliases
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
what are aliases
like an extra way of using commands
ok thanks
yw
i types the '#' in the aliases for /play and nothing happen it says to use '/play'
<@&675070424748654593>
since the old prefix used to be # it wont work for # anymore you can use another symbol though
no you type the entire command
for example you add .play there to use the command as .play
so "!play" ?
yes
ok
Probot lag
I assume you already got an answer in #support-ar
can i get nitro using credits?
by trading maybe, however its against discord tos and we do not support it in any means
HI
We noticed that you are a premium user, for faster response go to #premium-support
how can i help you?
Hi, i have a question. Is there any way to self-host ProBot?
You can't "add" the bot to a voicechat. You can join a voicechannel and then use /play
ohhhh okay thanks
Np
I don't know. Maybe u can do /play <playlisturl>
But i don't think they do support that.
I can be fault in that
Sorry for bad english. I am dutch 😄
not possible
spotify isnt supported
okay thanks
all g bro
Hello, how can I restart the ProBot on my server?
kick and reinvite
<@&675070424748654593> Hello. My auto-role sometimes doesn't work. Can someone help me resolve this?
i assume you have discords 'accept rules to access the server' feature enabled
people have to accept it in order for the bot to give the role
How do I disable that?
Can you help me find it? I couldn't.
i dont know where it is
but its not something related to probot, its discord server related
Can you help me find it though?
you can google i guess considering i already told you that i do not know
hello 
hi
how can i help you guys?
who know to do this with probot
Get on https://probot.io/dashboard and select your server
-
from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)
-
from reaction roles module select the embed message you just sent
-
add reactions
-
add roles by clicking on the plus signs right next to the reactions you added
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
it’s my first time using ProBot, and i was wondering what types of commands it uses and how it works! 
https://probot.io/commands to see all commands and what they do
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
TY
What would I google exactly?
what command thing do i use? (ex. /, :, [, etc.)
Hi! anyone know how input #channel in welcome message?
check the pinned message in this channel
i dont know what the feature is called sorry
TY
yw
TY :p
yw
Yes but like what should I google? What is the best way to describe it.
sir, it is a feature that has been enabled by one of the server management so whoever enabled it should know it better than i do since i never used that exact feature despite knowing what it roughly does therefore i can not be of help any further than this
Do you at least know in what section of the settings it'd be in?
i would tell if i did
therefore it's much appreciated if you just acknowledge that i do not have any more information about it than i have given to you
The bot doesn't transfer
elaborate please
Is the Dashboard down again?
Yeah
Can you get someone else to help?
let me check
you can just check discord server settings to see what is enabled what is not 🙂
the commands are not responding why is that ?
@native geyser the bot doesn't transfer credits
can you let me know the error message you get?
what error message do you get
@native geyser -
i did i didnt see anything
is it the same for other commands too?
The bot is down
why its not want to send the embed message
then sorry but cant do much about it
dashboard seems to be down at the moment
I think
@native geyser takes alot of time thinking xD u can see in #commands
i believe there is like a delay or host issue happening i reported the issue to devs apologies for the inconvenience
so it'll be back in a few mins? or ?
can't give an ETA yet but we can say as soon as possible
hmm ok ty
yw
Will it be fixed soon.
Hello I need help
when users using /rank, bot dosen't show rank, sending document.
👋
general issue will be fixed
Thank you
you're welcome
is there level top link just like mee6 bot for probot?
no there is only /top
when I use page 4, its always show page 1
btw rank is working ty
let me check
How do I make reaction roles
Get on https://probot.io/dashboard and select your server
-
from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)
-
from reaction roles module select the embed message you just sent
-
add reactions
-
add roles by clicking on the plus signs right next to the reactions you added
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
when i log into the pro bot website does it matter that it still has my old username ?
and i turned on the mod commands and tried to lock a channel in my server and it wasn’t working but the bot has all of the permissions
it doesnt
what is the error message you get?
it’ll tell the the channel is locked but everyone was still allowed to message …no error message
thats because at least one of the roles you give to people have their send message permission on ✅ and its overriding everyone roles send message permission
check it out
i have read this 3 times and i’m still lost 😩….so the roles that have send message checked override the bot?
if i turn that off how are they supposed to send a message?
so there are 3 different permissions
✅ -> gives people permission and overrides ❌
❌ -> disables permission
/ -> gives people permission but does NOT override ❌
for at least one of the roles your members have you have the send message permission on ✅, which means its overriding everyone role permission (which is set to ❌ by the bot when you lock the channel)
finding it and setting it to / should deny people from typing when the channel is locked and give permissions to type when the channel is not locked
so when it comes to private categories roles do override “everyone” because not everyone can see certain channels until they get roles…is it different if that’s the setup?
those private categories, do they have 'view channel' permission on / or on ❌ (basically can they see the channel and not send messages or they can not see the channels)
so they cant view the channel, here is a tip, you dont need to change send message permission since people wont be able to send messages in a channel they can not see
i feel like i’m explaining it wrong 🤦🏽♀️
ok so the server is private
every category is private
you mean they can NOT see the channels without verifying right? (cause i seen people calling it private when people were able to see the channels while they didn't have permissions to type in it)
correct they cannot see anything besides welcome until age roles are given
in that case you dont need to set the verified role send message permission to ✅ it can stay on /
i think i might have too many “verified” roles then 😮💨
ok so i have an unverified role
but no “verified” role…im going to tell you the roles that give permissions real quick
let me check the server 🤦🏽♀️
when you lock a channel the bot changes @everyone send message permission into ❌, this is how the process works
since i don't really know how exactly your server works and how many roles you have got and what they do i can't say much but as long as you know how discord permissions work i believe you can make a work around
see that’s the thing that everyone role in my server has an X on everything for everything besides the welcome section
so i need to go into probot and put other roles in there to make it work?
you said the channels are private and nobody can see them before they verify therefore what i'm saying is you do NOT need to set send message permission to ❌ as well for such channels because people already can not send messages in a channel they can not see in the first place
is there any way i can show you?
so instead of making @everyone role send message permission ❌ and verification role send message permission ✅ you can just leave both on /
a vc i can share my screen?
screenshots might work even though it's no longer a probot issue at this point
what is it? my permissions?
so you have a private general chat right
i have private categories
for everyone role view channel permission -> ❌
send message permission -> ❌
wit private channels
is this the permissions you've set
everything private in that bih 😩😂
yes
and a verified role (name doesnt matter) view channel permission -> ✅
send message permission -> ✅
correct?
yes but it’s like 6 roles like that
so why do you have send message permission on ❌ on this one
because nobody can see anything until they get gender roles and age roles…when they come unverified they see nothing
yeah?
once myself or admins give gender and age roles it unlocks server
they can not see, you do not need to limit send message permission in a channel people can NOT see because as i mentioned earlier people can NOT send message in a channel they can NOT even see
so you can just set it to /, which will allow them to be able to send messages when they get access to the channel, and you can limit it by locking the channel
see that’s why i wanna go in a vc cuz i don’t think i’m doing a good job explaining and fully understanding i’m sorry
people get permissions to type in those channels the moment they get access to see them right?
yes but it’s 4-5 different roles that gives those permissions
not 1 set verified role
set send message permission to / for all of these roles and your issue should be fixed in this case
ok
it doesnt really matter actually, that verified role was just an example to make it easier to understand
got it
so that / role was always confusing to me
it’ll work and allow ppl to send message right? but what does it mean?
its default permission
its like people are able to message unless its set to otherwise by another role
Sorry to interrupt, but quick question, is the dashboard down again?
there are discord articles that shows how things work
ooooohhhhhh okok
it was but got fixed soon after let me check again
Ok, yeah i remember it being down a few days ago, but it got fixed then. But now im trying to go on it and its endless loading again, at least for me
hi, i have this error went i try to go to dashboard? if because im not the owner?
Ok, looks like im not the only one who has loading issues
i guess its down again isn't loading for me either let me ask devs to check
seems like a general issue i'll be reporting to devs will be fixed soon
Thanks ❤️
What's the issue with the site its not loading this is not the first time !
okay
check now please i believe its back now
thank you
Yup, works now, thank
yw yw
changed to / and it still don’t work 😩
changed all the role permissions to / and they were still able to message
then there must be more roles to give them permissions (make sure @everyone role perm is on ❌
you might have to check the category perms too
that’s where i’m at the category perms
Hello the automatic reply seems doesn't work fine for me
i enabled Wildcard and then type the word and the auto respond didn't get trigger
then check channel perms too
how many replies do you have attached to the trigger
any enabled disabled role/channel limitations?
you're testing in either of those channels right?
yeah
in that case check the bots perms to send messages in that channel please
like the role permission or channel permission
can be anything depending on how you set your server
role perm already has to have the perms enabled
check channel and category perms too