#support-en

1 messages · Page 40 of 1

quaint sentinel
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I'll need more details, what is exactly not working?

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We don't want you to ask in two channels and disrupt both teams when you can ask for help in just one. Next time, you can ask directly in this channel, in a way that our team can understand and without suspicion of any Google Translate usage.

safe fjord
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I dont use google translate and i didn't get answers there so i didn't disturb anyone+and sorry anyway

quaint sentinel
olive quest
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hello, is there a way to view the whole xp leaderboard?

quaint sentinel
compact fjord
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trouble with infinite web loading dashboard

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please can anybody help me?

quaint sentinel
compact fjord
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Ok! thks!

quaint sentinel
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you're welcome

olive quest
compact fjord
quaint sentinel
quaint sentinel
olive quest
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type + duration + page doesn't work either

low stone
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websites down again

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is there a way to like..

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access the dashboard

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its just loading

quaint sentinel
quaint sentinel
azure grotto
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Hello, the bot doesn't send the credit to the other person.

olive quest
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Not a problem for me actually, I don’t need the duration filter, it’s on “all” by default right?

quaint sentinel
quaint sentinel
loud lantern
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Dashboard off, again ?

quaint sentinel
loud lantern
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Thanks

quaint sentinel
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yw

quaint sentinel
quaint sentinel
# olive quest yep

Okay, I'll escalate this to the development team. I'll @ you as soon as it's fixed.

nova grove
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dashboard issues rn?

quaint sentinel
nova grove
olive quest
nova grove
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any worrying reason?

quaint sentinel
quaint sentinel
nova grove
quaint sentinel
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🙌

nocturne flax
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Here is the technical support for the bot

hard copper
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hi can i add multiple pro bots to my surver

native geyser
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with paid versions yes but only the highest will remain active you can not use multiple bots in the same server

hard copper
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Ok thanks

native geyser
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yw

abstract trout
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W help

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P help

native geyser
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you can ask your question right away

feral zephyr
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Hi, is there a chance rep would come back to the bot?

timber helm
feral zephyr
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Okay, thank you!

timber helm
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yw yw

hard copper
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can you do commands in voice chat with pro bot

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?

nocturne flax
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This issue has been happening since many days

hard copper
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How do you add ranks to your server?

nocturne flax
nocturne flax
hard copper
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sorry all caps

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i meant how

nocturne flax
nocturne flax
nocturne flax
hard copper
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ok i dont understand how to do the leveling system

nocturne flax
hard copper
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ok i have that

nocturne flax
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@nocturne flax @sullen pond @sullen pond @somber river fix youre names

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This weird

nocturne flax
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Names high in the discord voor ads in he bio

nocturne flax
nocturne flax
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Click on the name

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Is a other name

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for non-probot related questions please use #chat-en instead

void pendant
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the bot wont mute people in my server despite me entering the command and executing it

void pendant
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it responds as if the command worked though they can still chat

nocturne flax
void pendant
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so clear the send messages permission from the roles? mkay

nocturne flax
void pendant
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the roles and channel settings are all unable to send messages now

nocturne flax
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You should not disable them from send messages, just put in /

void pendant
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ohh okay ill fix that rq

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alright, its all set properly now

nocturne flax
past bone
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HI HOW I APPLY FOR SUPPORT

native geyser
past bone
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OOH OK BUT I HOPE TO PART OF THE PROBOT SUPPORT

native geyser
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some other day maybe

past bone
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ok i hope so , best love

tough scaffold
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Hey guys, is there anyway to play music now in the bot now that YT is gone? What list of platforms does the bot still work?

native geyser
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soundcloud is the main platform, the bot recognizes viemo and bandcamp links as well

tough scaffold
native geyser
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like youtube but without videos i can say i guess, i'm also not a soundcloud user 😅

tough scaffold
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Ok thanks for the input

native geyser
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yw

golden forum
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Ashalet

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Is there someone alive?

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hasbeek iiiiu

native geyser
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do you have any questions regarding the bot?

golden forum
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Nat

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there is another equally important question

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how do you like my avatar???

native geyser
golden forum
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ANSWER THE QUESTION FIRST!!!!!

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ANSWER IMMEDIATELY!!!!!

native geyser
tough scaffold
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Hi again, how do I change the volume of the music it picked in sound cloud? Like the volume not just for me but for everyone else. Thanks

edit: oh I read here it is only for premium users, right?

native geyser
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yes thats for premium

nocturne flax
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Guys I need help cuz I can't use the music chat

open depot
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Is ProBot back up?

native geyser
native geyser
open depot
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Alright, Tysm!

nocturne flax
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ما فهمت

native geyser
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English please

nocturne flax
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I didn't understand

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Can you talk Arabic

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Hello

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@native geyser

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😒

native geyser
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we have Arabic support channel as you can see, you can use there

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#support-ar

rotund plank
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I'm running an event on my server that uses VIP role command limits. They're allowed to run 1 command per day -- but at what time does this limit reset?

lean badgerBOT
rotund plank
native geyser
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you're welcome

lean badgerBOT
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We noticed that you are a premium user, for faster response go to #premium-support

nocturne flax
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how to change the prefix ??

sage flint
eager osprey
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why is @hardy hull messaging me about buying credit?

nocturne flax
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<@&675070424748654593> -

split needle
lean badgerBOT
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We noticed that you are a premium user, for faster response go to #premium-support

frozen nebula
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hi! do timed unmutes still work for when you mute someone in vc?

lean badgerBOT
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We noticed that you are a premium user, for faster response go to #premium-support

unreal zephyr
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Can u explain the xp system

copper swan
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<@&675070424748654593>

copper swan
copper swan
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yw

umbral steppe
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Can you repeat a music queue?

nocturne flax
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this command is for repeating music

umbral steppe
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thx for the help

nocturne flax
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why is probot unavailable the dashboard will not load

zealous breach
nocturne flax
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?

zealous breach
flint sentinel
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I'm also experiencing an error accessing the Probot dashboard. I'm already logged in, but the dashboard never stops loading. I can supply a screenshot if desired.

zealous breach
flint sentinel
zenith ice
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I'm having the same issue also. On my pc it just stays loading. On my phone I get an error page though.

agile tinsel
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I am facing same issue

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Even i tried on incognito

zealous breach
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@flint sentinel @zenith ice @agile tinsel my apologies for the misunderstanding it confirmed that dashboard still loading

To bypass this problem use probot.io/daily

Or /daily then head to the website while devs handle this problem

zealous breach
# agile tinsel That's an url?

Yes if you are not sure use /daily it will display website redirection to daily reward from there you can switch to dashboard untill the isuss is fixed

agile tinsel
zealous breach
deft narwhal
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Hi I need help

zealous breach
zealous breach
flint sentinel
zealous breach
deft narwhal
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I need help

zealous breach
tired radish
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Hello my dashboard won't load .

small pike
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this happened when i am trying to vote

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wats wrong?

tired radish
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It says the same thing to me to for anything

small pike
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i mean trying to do daily

small pike
tired radish
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I think it's a on going thing?

small pike
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ye me 2

grand marsh
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Who broke the dashboard this time?

lean badgerBOT
obsidian lotus
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Anyone there?

grand marsh
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@near canopy

obsidian lotus
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Does this bot support custom bot using a token? I want to use the bot if I can behind one of my own like with MEE6

grand marsh
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@flat spire

sour sierra
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cant log in

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why

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@harsh socket

grand marsh
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<@&675070424748654593>

split needle
obsidian lotus
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Link to work with another one, as in behind the skin of a bot I have but I don't do anything with

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Just the token, nothing else behind it

split needle
# sour sierra cant log in

we have the report about the issue with the site now so you may need to wait
also next time don't mention supports from other languages

obsidian lotus
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np ❤️ ty for your time. Wish you had this.

edgy vapor
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Is the Dashboard down rn?

split needle
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we've acknowledged the issue but will take a while to get it back up

edgy vapor
split needle
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no

edgy vapor
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lmao thanks

deft narwhal
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I need help

split needle
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you can just tell us your problem instead

deft narwhal
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Ok

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So after I login in

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It pops up this

split needle
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if site not loading, same answer as above

deft narwhal
deft narwhal
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?

split needle
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we are being aware about the issue happening with the site
it will take a while until it be up again

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it takes close to no effort to read up some messages

deft narwhal
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K

jade rune
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Would this be linked to why certain slash commands aren't working?

split needle
jade rune
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Downloadable png files

split needle
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are they few bytes or more?

jade rune
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Something like that

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7.08kb

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I tried to dl

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No picture

split needle
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maybe the same issue as many days ago

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not directly related to the site problem but I think they both related to the host

jade rune
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Got it

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Alright we'll keep trying

marsh elk
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Does Premium Tier 1 have 7/24 music?

split needle
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but the feature only let the bot being in the channel, not it will play music automatically

marsh elk
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Like i let bot in channel by cmd and it will stay 724 right?

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will bot auto repeat the queue?

split needle
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no since the loop queue is not a feature yet

marsh elk
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kkty

summer rover
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can i buy premium with credits ?

timber helm
formal gazelle
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How does the probot level system work

marsh elk
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Leveling System bot doesnt assgin role and send msg.

formal gazelle
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wdym

timber helm
# formal gazelle How does the probot level system work

For text, every 2 minutes(?) while sending messages will give you an amount of xp from 10 to 40 each time. Which mean after sending a message and gain xp, you will have a cooldown of about 2 minutes, regardless of how many message you sent, it will only count xp after that cooldown and continue

For voice, about every 2 minutes with the xp amount of 10. This is a fixed amount but may be changed while working since I just calculated this pretty long ago. You can just sitting in a voice channel, regardless your voice states, xp will still count after cooldown. But to get reward roles bound to the voice levels, you will need to gain some text xp to trigger bot to update level roles

timber helm
timber helm
formal gazelle
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Wait level roles?

marsh elk
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does it relate server Language?

formal gazelle
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When does a level role get assigned

marsh elk
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I /setxp xx 69 and wait to lv1. nothing happen then.

tall vale
timber helm
timber helm
# tall vale What

if the rank card didn’t display with you use </credit:1> command for people who (rank) does not display.

timber helm
tall vale
timber helm
timber helm
marsh elk
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Leveling System doesnt give role and send msg

timber helm
marsh elk
timber helm
timber helm
marsh elk
timber helm
marsh elk
timber helm
summer rover
timber helm
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@Hao#9665 check

summer rover
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ok

floral glacier
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Can i use prpbot to clear chat

timber helm
floral glacier
timber helm
#

yw yw

void lake
junior orbit
pulsar crypt
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Is the /play with a yt link getting fixed?

timber helm
pulsar crypt
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Ah alright

nocturne flax
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probot is having delay in giving roles

timber helm
nocturne flax
timber helm
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@lean badger or @stone cloud

nocturne flax
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its been having delay in giving roles since past 3 hours

timber helm
nocturne flax
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.

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what should be the usual ping of the bot?

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Hmmm🤔

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@timber helm

timber helm
timber helm
nocturne flax
nocturne flax
timber helm
south osprey
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Does someone know If I can make exception on probot logs when deleting messages or anything in that section?

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For administrators

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or specific roles?

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Keep in mind that I have premium tier 2 if this is an option only for premium

timber helm
south osprey
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Thanks but my issue is for message deleted in logs pannel

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I want to add exception for administrators when they delete a message

timber helm
south osprey
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Ok thank you, will be cool to be able to add exeption but not only for deleted messages, for example for those who use "member moved to another voice channel, member disconnected" and all for specific user

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which roles can use those commands if I leave it blank?

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Only those who have administrator permissions?

native geyser
native geyser
# south osprey

those who has the manual perms, for example for muting you need to have manage roles permission on one of your roles

nocturne flax
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What is the command to remove loop

native geyser
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/repeat

south osprey
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Ok, thank you, do you know on warning list if the user is displayed by his id it means that his account was deleted or something?

native geyser
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that should mean they left the server, they're not in your friend list and you dont have any mutual servers or friends with them

south osprey
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Ok, thank you so much

native geyser
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you're welcome

native geyser
south osprey
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Ok, another question where can I setup what happens when a user reach a number of warnings?

native geyser
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manual warnings are there just to keep a track of people so you cant really make people get punished with the amount of warns they have (feel free to suggest it in #573053418017521664) but in automod you can while you can also make the bot automatically warn people

south osprey
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I know that he can warn people but I thought there are counted

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I will suggest it, thank you

native geyser
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you're welcome

south osprey
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Can you tell me what this means?

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Mute violations count, more specific

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I thought that when used bad words more than 3 times in 1 day, will receive 1 hour mute

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but, I typed on a "member" account more than 5 times a bad word and I didn't receive mute

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and now It even let me type some of the bad words added on list

native geyser
south osprey
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one my one

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on the keyboard

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some of them it delete

native geyser
# south osprey

it seems like there are spaces right before the words here can you recrate them and type them manually

south osprey
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I will write them again but I checked and look the same

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but this time it removed it

rich escarp
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||hi||

south osprey
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but is weird because I typed for example "cuc" once, it warned me and after

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I repeted it, the bot just deleted the message but didn't warned me

rich escarp
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||(:||

native geyser
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warn has a cooldown (not entirely sure of the cooldown) it does keep deleting though

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@rich escarp i assume you dont have bot related questions so move to #chat-en please

rich escarp
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I'm in chat en now ??

native geyser
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no you're not

rich escarp
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Oh sorry XD

feral mist
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hello

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i want to ask

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how can i change probot prefix?

native geyser
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prefix is no longer a thing therefore no

feral mist
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eh..?

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bot some bots still operate on a prefix

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np

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thanks for helping me out

native geyser
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discord did ask us to remove prefix as they did to many other verified bots so yeah we no longer run on prefix only slash commands available

oblique raven
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why every time i try to get credits its says eror

timber helm
oblique raven
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One second

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Ok never mind

timber helm
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no worries

oblique raven
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Thx btw

timber helm
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yw yw

grizzled geyser
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I have a profile that keeps joining and leaving the server, it's been going on for days. I did contact Discord, they said they fixed it but couldn't tell me how. Anyways, the same profile is still joining and leaving.
Is there a way to put their ID in probot and have probot ban them upon their next join?

timber helm
grizzled geyser
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NOICE!!! trying that now!

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TYSVM! That worked! you're my hero!

timber helm
unreal fossil
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hello everyone

timber helm
sage flint
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<@&336913504051265537>

lean badgerBOT
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:white_check_mark: Dark Raider banned from the server! :airplane:

quaint sentinel
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no wonder why his first account is banned

nocturne flax
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Reset error

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How to reset all xp

pine ore
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Why dont ProBot find my new discord server ???

copper swan
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<@&675070424748654593> ^

split needle
split needle
pine ore
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i made the server so i should have it

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I reloged my account on the Probot side and now it works

hazy oriole
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Question, I tried asking this earlier but didn't really get a response, so I'll try again. Certain actions (by certain people) aren't logged for some reason. When an admin deletes a message it doesn't gets logged/sent in our designated log channel, but when a low rank/role member deletes something, it does. How do I make sure literally every edit or deletion gets logged/sent? Is it just a matter of who's the highest role, or is there an option to display/log literally every action? Because that's kinda what I'm looking for.

copper swan
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<@&675070424748654593> ^

copper swan
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try kicking the bot and reinviting it back to the server

hazy oriole
copper swan
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if that didn't work wait for a real support member to come check it out

haughty vine
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is there a reson why the bot cant hold that status i set

lean badgerBOT
hazy oriole
# copper swan you can turn off the logging module and open it again it might solve the issue. ...

I tried that too, since I use the bot's webpage for any administration stuff, but also that didn't work unfortunately. It's weird because edits to a message or role updates all work fine, just not the deletion actions. And inviting someone or getting more help from a support member would be insanely helpful, do I need to repost the question again later for a support member to help or will I be contacted? Thanks for all the help!

copper swan
clear prawn
#

Is is any of the mods busy😅

copper swan
clear prawn
#

Oh thankfully your on, I want to set up a server with rolls am I able to do that(

clear prawn
#

Okay, where they pick an emoji, and they get rolls.

copper swan
#

oh it's called reaction roles

haughty vine
clear prawn
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How can I set that up?

haughty vine
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dashboard

clear prawn
#

I’m kinda dum😅

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Can you explain betger

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Better

haughty vine
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go to ur probot dashboard

clear prawn
#

How do I get there.?

haughty vine
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login in with ur discord

copper swan
#

Get on https://probot.io/dashboard and select your server

  1. from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)

  2. from reaction roles module select the embed message you just sent

  3. add reactions

  4. add roles by clicking on the plus signs right next to the reactions you added

@clear prawn

clear prawn
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Thank you!

copper swan
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thanks for helping. next time you must follow the channel's topic please @haughty vine

cold coyote
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hi

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i have question

copper swan
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go ahead

cold coyote
copper swan
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no you can only buy premium versions of the bot using Credits and other real payment methods

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buying/selling credits is forbidden

cold coyote
#

do you have a server for sell it ?

copper swan
cold coyote
#

and how much is it

candid anchor
#

hey

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my credit card keep denying and now it charge me $10 twice and $60

lean badgerBOT
dry dock
#

HELP

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HELP MEEEEEE

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helpers

copper swan
dry dock
#

xd

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kidding

copper swan
#

what's your issue

grizzled geyser
#

is there a way to add our server specific emotes to Probot's message embeds in the main body of the "message content" ?

quaint sentinel
#

Hey @grizzled geyser,

To use custom emojis in embed messages, first copy the emoji ID, which can be done by following these steps:
Before sending the emoji, hold it in your text box and place a \ before the emoji's name, then send it in Discord. After that, copy what you get and paste it into your embed message field. It should look like this: !pro2

grizzled geyser
#

You're amazing, thank you so very much!

quaint sentinel
#

You're welcome!

dry dock
#

how to make reaction roles

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@quaint sentinel

quaint sentinel
#

Hello, @dry dock!

go to https://probot.io/dashboard, select your server, go to embed messages module to create and send embed messages for the reaction roles to where you want. Then go to reaction role module to setup the feature on the sent embed messages.

Notice: Be sure the Probot✨ role is higher than other roles. Embed message should not have any blank element (better to remove them if not using).

dry dock
#

oky thanks

quaint sentinel
#

yw

quick ether
#

hey same thing as abdalla but i want the roles to be able to be selected in a channel but clicking on a emoji. but it doesnt seem to send anything to that channel

lean badgerBOT
native geyser
#

what was the error message you got when you tried to send the embed message

quick ether
#

hey no. it just sent but didnt send one

native geyser
#

wdym by that

quick ether
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hey sorry i got it to send a message but it doesnt give a role when i click the reaction on the embed message

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wait sorry

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got it working

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i was just being

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dumb

native geyser
#

glad to hear its working now

nocturne flax
#

hello how can I get the picture I used for my server

rancid lintel
#

just had the same issue

nocturne flax
quick ether
#

@rancid lintel click the button next to the emoji and it lets you select a role to link it 2

lean badgerBOT
timber helm
quick ether
#

nws man. its not super clear.

timber helm
timber helm
nocturne flax
timber helm
quick ether
#

tiger i helped him wdym?

timber helm
rancid lintel
#

i't s my fault sorry anyway!

quick ether
#

ah so i needed to wait for someone to respond to him even when he @ me and i was in the channel anyways ok my bad

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will not happen again

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🙂

timber helm
#

nw nw guy’s

hazy flame
#

once the user gets the "you ranked up from level 1 to 2" ,,, how can i make the bot auto-delete this msg? there is no option to do so

timber helm
hazy flame
#

i still want the ranking up msg to show up, but i want the bot to auto-delete it after like like 10 seconds or so

timber helm
hazy flame
#

i know that

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is there another bot that can delete msgs? Im using Dyno, but it cannot delete another bot msgs

timber helm
hazy flame
#

Nice diplomatic answer. Thanks anyways.

timber helm
#

yw yw

steep seal
#

Hello, how could i change the prefix of the bot in my server?

native geyser
#

no since prefix is no longer a thing for us

nocturne flax
#

The site down? I keep getting this when trying to login.

native geyser
#

asked devs to check apologies

nocturne flax
#

All g

edgy phoenix
native geyser
#

no need to repeat it since it seems to be a general issue

edgy phoenix
#

Alright no worries

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im just stuck on the dashboard loading screen lmao

summer rover
#

?

native geyser
#

related to the issue above

edgy phoenix
#

Better fix before i use dyno 😈

nocturne flax
#

😂

timber helm
edgy phoenix
#

Aight mb

indigo citrus
#

any idea why my roles won't show up on the website?

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nothing pops up when the search box is blank

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<@&675070424748654593> ^

nocturne flax
indigo citrus
nocturne flax
#

yw

indigo citrus
# nocturne flax yw

<@&675070424748654593> I have hit save. When I remove a option from the website, it doesn't remove it from the embeded message. how do I get rid of the blue square?

indigo citrus
nocturne flax
#

yw

nocturne flax
#

Hello, I have a problem with the Welcome with Picture Feature. The User Icon is displayed, but sadly the username isnt.
Is there any known issue? Or a known fix?
Thanks in advance 🙂

tough horizon
#

Can you guys help me understand the /role command to remove a specific role from all users? I see the syntax is /role all (+/-)(role name) so how does that come out?

#

Is it /role all (-)(attending convoy)

#

for example

nocturne flax
#

@nocturne flax try using these coordinates

nocturne flax
tough horizon
#

so if the role I want to remove from all my users in one shot is "Attending Convoy", this is the exact command I would enter?
/role multiple pick_type:All give_or_remove:Remove role:@Attending Convoy

tough horizon
#

Now is there a way that I can make a tag that will run this command, so basically I can make !clearconvoy and then that command would run, or would I have to do my own bot programming?

nocturne flax
#

Good evening, My ProBot Premium is currently not working. What can I do?

lean badgerBOT
nocturne flax
dry dock
#

@near canopy

nocturne flax
dry dock
#

command

nocturne flax
lean badgerBOT
nocturne flax
dry dock
nocturne flax
nocturne flax
nocturne flax
nocturne flax
#

Wait a moment, i try this

#

But all other commands do not work

#

dm me your server link

#

Okay

dark edge
#

Photo probot can't upload

nocturne flax
vast brook
#

is there a way to add more than one custom voice channel in different categories?

nocturne flax
#

@green stratus
Be friendly and respectful !!, also go ahead #chat-en

silver hawk
#

How can I make the bot show roles for ppl to choose them

copper swan
#

<@&675070424748654593> ^

split needle
# silver hawk How can I make the bot show roles for ppl to choose them

set up reaction roles for it
go to https://probot.io/dashboard, select your server, go to embed messages module to create and send embed messages for the reaction roles to where you want. with it, you can put whatever you want in them like which reaction will give what role
then go to reaction role module to setup the feature on the sent embed messages.

Notice: Be sure the Probot✨ role is higher than other roles. Embed message should not have any blank element (better to remove them if not using).

dreamy dawn
#

Can you set /colors to accept hex color codes? How do you set up color options for /colors?

#

list is blank

copper swan
#

<@&675070424748654593> ^

copper swan
#

they have to be numbered to show in the color list

upper wagon
#

i'll try to reset all member, but the text say 'mention someone' so i cant reset all members

split needle
#

add mention as @everyone

dreamy dawn
upper wagon
copper swan
#

yw

marsh elk
#

How to claim daily reward if cant accse google recaptcha without vpn

split needle
#

then you just can not

marsh elk
fickle bridge
#

how can i command the bot to talk for important channels?

split needle
jaunty crown
#

is there a way to put an embed in a specific forum page?

nocturne flax
#

Hi. How do I get commands to work? The bot has every permission and won't allow me to use /setnick

split needle
nocturne flax
#

I double checked

split needle
#

make sure the probot role is higher than that user's highest role and its role must have at least manage nickname permission, else it will not work

nocturne flax
#

Ah it's because of her role.

#

Thank you

#

Let me test

nocturne flax
split needle
#

doing that wouldn't work though since the role is the system role unless you did not let it create its own role

nocturne flax
#

I did let it create its own role.

#

With the ✨

split needle
#

then I have no idea since recreating role will not help with anything

nocturne flax
empty crane
#

Help, autorole dont work

split needle
split needle
# empty crane Help, autorole dont work

can you make sure the autoroles are not having any managing permission and the probot role is higher than those roles? as well as if your server has membership screen enabled, users must pass it first before getting the roles

empty crane
split needle
#

then try removing the roles, save change then add them in again

valid shadow
#

What's the issue?
Mods can't use the mod commands and members can't check /rank

empty crane
split needle
nocturne flax
#

the bot is not working again

stuck tapir
#

my page dont load

turbid tree
#

<@&675070424748654593> -

glossy saddle
#

thank you for wonderful bot

#

i am premium and been experiencing this... almost a week. cant access dashboard

stuck tapir
#

me to

turbid tree
#

@nocturne flax @glossy saddle @stuck tapir
There is a maintenance there that will answer you to wait

quick swift
#

Is the /rank issue solved??

dusky moth
#

The rank issue isn’t solved yet?

foggy orbit
quick swift
dusky moth
#

Same thing

foggy orbit
#

@quick swift

quick swift
foggy orbit
patent gust
#

rank‚profile‚credit transfer‚daily not working OP

foggy orbit
quick swift
worldly crane
#

Dashboard will not load, just sits there forever loading ...

stuck tapir
#

yes!

foggy orbit
spiral scaffold
#

Probot Dashboard isn't loading.

foggy orbit
frozen pilot
#

Reported to devs

modest hare
open depot
#

Same here

spring ether
#

working on it

#

should be fixed asap

nocturne flax
#

The dashboard isn’t loading

spring ether
#

yes we know

spring ether
modest hare
#

Thx!!

spring ether
#

yw

quick swift
#

The command works for a few hours and then again it repeats the problem
Any update?

spring ether
#

should be fixed by now

quick swift
spring ether
#

i don't know sorry

quick swift
lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

nocturne flax
#

did it fix?

spring ether
#

yes

sullen pond
#

Hi

lean badgerBOT
spring ether
#

how can i help you?

#
  • for better support use #support-ar
bronze sonnet
#

Is Tier 2 Logging more advanced than Tier 1 ?

lean badgerBOT
jaunty mountain
#

When does like the pro /top month thing reset

spring ether
spring ether
jaunty mountain
#

It hasnt reseted yet

spring ether
#

it depends when did u add the bot to ur server , it will start to count from that day

jaunty mountain
#

Hmm ok

bronze sonnet
# spring ether wdym?

Does (Premium Tier 2) give you more advanced logging information than Tier 1 or are they the same ?

spring ether
soft musk
#

Hi

nocturne flax
#

dashboard is stuck on infinite loading, is it an issue on my end or the bot?

open depot
#

I'm having the same issue still

nocturne flax
#

know issue, will back asap
@open depot@nocturne flax

#

tysm

nocturne flax
nocturne flax
nocturne flax
#

how can i open a ticket

#

There is no ticket system in the bot

nocturne flax
#

Only for premium users

#

heey i got premium for 1 year
and i sent the bot to another account
and that account got hacked
is there anyway u can check logs
or something
to see that i purchased the bot
and get it back ?

#

Unfortunately no...

split needle
timber hornet
#

greetings, for some reason when I try to make reaction roles and try to look for the role to be given when reacting on the message I'm unable to find it. Only some of the roles are shown instead of all, what can I do?

#

I've tried searching it by the name and ID but it still doesn't work

nocturne flax
#

hey, Drag the probot role above all roles

timber hornet
#

thank u it worked!

nocturne flax
#

yw yw

modest hare
#

I cant still open the dashboard. Is it fixed?

rapid prawn
#

Is website down?

split needle
#

seems like so
no further information provided about it

rapid prawn
#

ok thanks will try back later

thorny steeple
#

hey guys

balmy iris
#

really

spring ether
wary quartz
#

Any news about dashboard?

reef frigate
#

Quick question, are there any problems atm with the dashboard? It doesn't load for me. Tried on laptop (chrome os) and phone. Stuck in loading

split needle
#

known issue
no further information provided

reef frigate
#

Anything else that doesn't work atm? Just want to be prepared for downtime if it happens

split needle
#

any image related feature I think

reef frigate
#

Ok, so nothing that bad for now. Thanks

nova grove
#

dashboard issues?

timid mantle
#

:guitar: ليست هناك أغاني في قائمة الانتظار

nova grove
nocturne flax
#

help me please

desert swallow
tender whale
#

When I enter the probot page, nothing loads.

vapid lichen
#

One message removed from a suspended account.

nova grove
#

its a pain

copper swan
#

<@&675070424748654593>

rough rune
#

Nothing loads😕

stiff halo
#

same issue for me too

sage flint
#

@nocturne flax@tender whale@rough rune
There is general issue, developers working on fix, everything should work soon

tight nimbus
#

I can't log in to dashboard
got 502

sage flint
bold raft
rough rune
# bold raft ??!!

There is general issue, developers working on fix, everything should work soon

tight nimbus
#

is there any cmd for remove all welcome and goodbye message?

tight nimbus
#

ok thank you

narrow solar
#

how to add auto responder ?

#

in the bot

#

@west kelp

wooden current
lean badgerBOT
copper swan
#

<@&675070424748654593>

quaint sentinel
#

.

quaint sentinel
# wooden current

known issue, being resolved. we sincerely apologise for any inconvenience.

wooden current
#

OK

grizzled hornet
#

Website working?

iron wren
#

<@&675070424748654593>

quaint sentinel
#

yes?

iron wren
#

what about the website?

split needle
#

The answer must be the sme as few messages up

iron wren
#

okkkkk

#

thaaaaanks

quaint sentinel
#

yw

copper swan
quaint sentinel
hollow drift
#

why is the rank not working?

quaint sentinel
hollow drift
#

ok

grizzled hornet
copper swan
#

alright mb

daring marsh
#

Is it possible the bot is down? My dashboard won't open and the reaction-roles won't work

rough rune
crude bluff
#

@quaint sentinel @split needle @split needle

timid ermine
#

why is the dashboard not working?

rough rune
nocturne flax
#

Hello, There is general issue and there is no need to repeat the question because the answer will not change..
Developers are working on fix

#

@rough runety and check the channel topic

nocturne flax
#

Glad to help.

rough rune
nocturne flax
rough rune
sour sierra
#

cant log in

lean badgerBOT
nocturne flax
#

np <3

rough rune
sour sierra
civic verge
#

I neeed help in the site

nocturne flax
nocturne flax
coral bone
#

I came here to ask about the dashboard but I see it's not a me problem thankfully, I'll wait it out.

shy delta
#

İ tryed but

#

İ cant log in

#

İ waiting

nocturne flax
oak flume
#

Hello, i have a problem, when i open dashboard probot of the my server i see this:

shy delta
#

İ KBOW

oak flume
#

can you resolve this problem ?

#

hi belugaaaaa

oak flume
#

i know you beluga

shy delta
#

No

#

YOU DONT KNOW ME

#

YOU ARE NOT SUBCRIBED

#

YOU ARE NOY LİKED

little sorrel
#

still not working, when fix

nocturne flax
#

@shy delta Stop sending caps and go to #chat-en

little sorrel
#

in nearly 1 hour or 2

#

prob should do

nocturne flax
little sorrel
#

i think around 2 hr

nocturne flax
#

We don't know, but we're trying to fix it asap florkCowboy

dim saffron
#

Hi, I can't get the /rank in my server. The same thing is happening to all of them in my server I think. I used /credits and then /rank, but it did not solve the issue

little sorrel
#

but thats my opinion

nocturne flax
dim saffron
little sorrel
#

why doesnt status say its not workin Peeped

nocturne flax
little sorrel
#

status is out of thinking

#

ig

little sorrel
nocturne flax
little sorrel
#

kty

void void
#

hey, trying to login to see the dashboard, says my connection to api.probot.io doesn't work

#

any ideas

nocturne flax
#

general issue and devs are working on a fix

void void
#

okay great thanks

nocturne flax
#

yw

limber token
#

my dashboard is loading since 20 minutes

limber token
#

oh didnt see that sorry😬

nocturne flax
#

np

tawdry flicker
#

Dashboard down?

#

Bot down? <@&336913504051265537>

nocturne flax
#

general issue and devs are working on a fix

#

Dashboard down again

#

**Hello, There is general issue and there is no need to repeat the question because the answer will not change..
Developers are working on fix **

tawdry flicker
#

Alright

final kindle
nocturne flax
#

How do I use probot

#

Bruh I am the most unluckiest person in the world I never change anything in my server aand when I need to the site is down :/

nocturne flax
#

The bot still works in my server, just no dashboard

#

Same thing happened to me, I wanted to tweak somethings using the bot and this happened, is becoming to frequent this

nocturne flax
#

But now I can't

sudden helm
#

Is the dashboard down or something? Because it just loads and loads

tranquil dagger
#

yeah the dashboard has some problem

sweet epoch
#

Also bot not functioning....again.
No welcome message generating on join, no leave message on leave, reacts not working

lean badgerBOT
nocturne flax
sick bone
#

<@&675070424748654593>

timber helm
south rain
#

how to wipe levels for all server members?

timber helm
south rain
#

so am I supposed to reset 20k members levels manually Peeped

timber helm
south rain
#

i tried it says enter a valid user or role

#

let me try again

timber helm
# south rain

/reset type:Text target:@everyone

notice : no spaces between the target & the mention

cold veldt
#

How do i make roles?

#

New to this

timber helm
cold veldt
#

Yeah. Reaction roles

south rain
#

still not working

cold veldt
#

Is ?make ?

quaint sentinel
#

replace @everyone with your server ID, and let me know if it works out.
@south rain

sudden helm
#

Is the dashboard down?

south rain
#

okay

timber helm
# cold veldt Is ?make ?

Get on https://probot.io/dashboard and select your server

  1. from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)

  2. from reaction roles module select the embed message you just sent

  3. add reactions

  4. add roles by clicking on the plus signs right next to the reactions you added

cold veldt
#

Doesnt allow me to log in

quaint sentinel
nocturne flax
nocturne flax
#

Mines working now

timber helm
serene path
#

i can't get into the dashboard either

void void
#

can I customise the bots name and pfp or is that not possible

timber helm
timber helm
cold veldt
lethal ginkgo
#

+1 can't log in.

lean badgerBOT
tight nimbus
timber helm
#

known issue, being resolved. we sincerely apologise for any inconvenience.

gray bluff
#

I can't log in

timber helm
#

yw yw

gray bluff
#

The account perm thing shows up but when i allow it nothing happens

serene path
gray bluff
#

Ah damn

serene path
#

ahh makes sense

cold veldt
#

I still cant ?

timber helm
neat temple
#

Is it possible to keep a history of messages that other members have deleted?

unkempt bronze
#

+1 can't log in.

nocturne flax
#

the bot is still off ?

#
  • why can't i log in to the pannel
nocturne flax
nocturne flax
#

Ok the auto mode feature won’t save changes

minor grotto
#

how long credit problem going to take?

nocturne flax
#

no eta

real prawn
#

just add a back up bot in the meantime

rich mural
#

The Pro Bot Dashboard is not loading for me

#

for more then 10 minutes

#

I already checked my internet connection and it's perfectly fine

#

this happened to me a few times already btw

rich mural
#

ok

dense forge
#

oh, dashboard is down and y'all are already trying to fix it

#

cool, cool, question answered

timber helm
spiral scaffold
#

Are you guys moving to an other host? Or... Because the dashboard isn't loading.

proper quest
#

Hey there is an issue with /rank command

#

rank.png loads instead of the preview

#

@timber helm

#

🤷‍♂️

timber helm
proper quest
#

No need to, it's absolutely normal

#

Problems happen with every bot

spiral scaffold
proper quest
#

Oh by the way, completely out of context, i speak french as my native language if needed i'm available for an eventual #support-fr channel

#

Let me know ^^

proper quest
#

👍

timber helm
proper quest
#

Oh

#

int = international i see

#

My bad ^^

#

Well thanks for the fast answer, have a nice day/night !

timber helm
#

you're welcome have a good one ^^

formal lily
#

How do I set up reaction roles?? I can't figure it out

nocturne flax
#

idk either

formal lily
#

looks like there was a webpage that was supposed to open, but didn't

mental patio
#

probot isn't working

nocturne flax
#

How to manage logs

formal lily
#

ohhh

mental patio
#

internet page

#

i think

#

only

formal lily
#

Goes off to remove it from my server

#

dang, I'll have to find something that is working, and try probot again later

timber helm
# formal lily How do I set up reaction roles?? I can't figure it out

Get on https://probot.io/dashboard and select your server

  1. from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)

  2. from reaction roles module select the embed message you just sent

  3. add reactions

  4. add roles by clicking on the plus signs right next to the reactions you added

timber helm
timber helm
timber helm
formal lily
timber helm
formal lily
#

if not all good, I can set an hour timer and check back

timber helm
formal lily
#

first time trying to set up a bot lol

sterile copper
#

i was tryna set up probot on my server but apparently the site is down. pls ping me when it comes back online. thanks in advance

gloomy surge
#

api why down?

sterile copper
#

idk im getting kinda worried just so yall know

timber helm
#

known issue, being resolved. we sincerely apologise for any inconvenience.
@sterile copper @gloomy surge

#

👍

timber helm
#

yw

timber helm
#

my pleasure

sterile copper
#

hol up it's not working where i live (italy)

timber helm
#

peppo please

wet marlin
#

Is the dashboard down at the moment? I've been trying to load it up for a while now

timber helm
gloomy surge
timber helm
#

nw

wet marlin
#

Just got here, didn't read ahead of me posting my question

timber helm
round badge
#

Hey, I wanna this cute guy help me @timber helm 😐

#

Do u can ?

timber helm
round badge
lethal oxide
#

Is it just on my end or is the dashboard from ProBot fckued?

lean badgerBOT
timber helm
#

To avoid repeating the same question over and over again, I may post this message here from time if possible until the issues happening are fixed

If you are having issue with not able to access the site, or having any image related feature not working (they show up as files instead of images) then they are known issues and are on a fix. If you would ask for the estimate time when will they be fixed, there is no information provided so we can not tell.

Hope you could understand as we don't want to have issue happen to the bot

round badge
lethal oxide
#

No problem, I'm used to it being down like 95% of the time by now lol

timber helm
nocturne flax
gloomy turret
#

hey gyus

#

its just me or i cannot load Probot dashboarD?

runic reef
#

why is the site from pro bot no longer working?

gloomy turret
gloomy turret
timber helm
#

nw nw

runic reef
#

ok ok I didn't want to disturb

nocturne flax
#

I have a problem actually

lean badgerBOT
nocturne flax
#

I bought premium for a server