#support-en
1 messages · Page 40 of 1
We don't want you to ask in two channels and disrupt both teams when you can ask for help in just one. Next time, you can ask directly in this channel, in a way that our team can understand and without suspicion of any Google Translate usage.
I dont use google translate and i didn't get answers there so i didn't disturb anyone+and sorry anyway
Not saying you did, just warning you because half of arabic users do it, so you don't face any staff punishment in the future if we suspect translator usage.
Anyway, in response to your question, our team is working on a fix. And the problem will be resolved as soon as possible.
We sincerely apologize for any inconvenience.
hello, is there a way to view the whole xp leaderboard?
Hello there, @olive quest.
You can use the '/top' and select the page input, but it is only limited to 10 users per page. And, for the time being, we don't have a leaderboard page, if that's what you're looking for.
Feel free to make any suggestions about the leaderboard in #573053418017521664.
known issue, being resolved. we sincerely apologise for any inconvenience.
Ok! thks!
you're welcome
Thanks for the info! Pages don't work for me tho, probot always show the first one even if I ask for page 2
have an idea in how much time this issue is be solved?
Oh I see, may you retry it again and selecting the type input as well?
unfortunately, there is currently no ETA.
Yep it works! I always tried with all three inputs, it only works with type + page
type + duration + page doesn't work either
websites down again
is there a way to like..
access the dashboard
its just loading
I just tested them, and they work perfectly for me. Could you retry it, making sure to select type input?
known issue, being resolved. we sincerely apologise for any inconvenience.
k
Hello, the bot doesn't send the credit to the other person.
I just tried, doesn’t work for me. If I omit the duration it works fine
Not a problem for me actually, I don’t need the duration filter, it’s on “all” by default right?
Weird, it works fine for me. If you could just send me a short video of the problem, I'd be happy to escalate it to the development team.
Yep
elaborate please
Dashboard off, again ?
known issue, being resolved. we sincerely apologise for any inconvenience.
Thanks
Sure, here you go
yw
Is it the same if you enter 3 for the page number?
yep
Okay, I'll escalate this to the development team. I'll @ you as soon as it's fixed.
dashboard issues rn?
known issue, being resolved. we sincerely apologise for any inconvenience.
ahh alr,tho its been like this for 1 week,sometimes working sometimes not
alright thanks! Not a big deal for me don't worry, i'll just omit the duration filter
any worrying reason?
yeah unfortunately it's been a rough week for our development team.
nope
You're welcome!
oooh,hope the best for u guys 👍
🙌
Here is the technical support for the bot
hi can i add multiple pro bots to my surver
with paid versions yes but only the highest will remain active you can not use multiple bots in the same server
Ok thanks
yw
you can ask your question right away
Hi, is there a chance rep would come back to the bot?
hello, will be re-enabled but we dont know when
Okay, thank you!
yw yw
This issue has been happening since many days
How do you add ranks to your server?
yes you can
know issue, will back asap soory!
Thankss
can you explain more?
My pleasure
ok i dont understand how to do the leveling system
https://probot.io/dashboard -> select ur server -> leveling system
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
ok i have that
add role reward -> choose the text/voice level and the role user gets
@nocturne flax @sullen pond @sullen pond @somber river fix youre names
This weird
No need, also if you don't have any question related to probot, go ahead #chat-en
Names high in the discord voor ads in he bio
?
Wat
Thank you, but we don't edit user-nickname
He used it
Click on the name
Is a other name
for non-probot related questions please use #chat-en instead
the bot wont mute people in my server despite me entering the command and executing it
does the bot respond?
it responds as if the command worked though they can still chat
check and remove the "send messages" permission from any role in channels
so clear the send messages permission from the roles? mkay
In channel setting, must be in /
the roles and channel settings are all unable to send messages now
You should not disable them from send messages, just put in /

HI HOW I APPLY FOR SUPPORT
we're currently not looking for more people
OOH OK BUT I HOPE TO PART OF THE PROBOT SUPPORT
some other day maybe
ok i hope so , best love
Hey guys, is there anyway to play music now in the bot now that YT is gone? What list of platforms does the bot still work?
soundcloud is the main platform, the bot recognizes viemo and bandcamp links as well
is soundcloud just like YT? I never used that website 😦
like youtube but without videos i can say i guess, i'm also not a soundcloud user 😅
Ok thanks for the input
yw
do you have any questions regarding the bot?
Hi again, how do I change the volume of the music it picked in sound cloud? Like the volume not just for me but for everyone else. Thanks
edit: oh I read here it is only for premium users, right?
yes thats for premium
Guys I need help cuz I can't use the music chat
Is ProBot back up?
elaborate please
yes
Alright, Tysm!
English please
I'm running an event on my server that uses VIP role command limits. They're allowed to run 1 command per day -- but at what time does this limit reset?
We noticed that you are a premium user, for faster response go to #premium-support
every day gmt+0
Oh cool. Thank you.
you're welcome
We noticed that you are a premium user, for faster response go to #premium-support
how to change the prefix ??
Its not possible. Discord force all bots to use /
why is @hardy hull messaging me about buying credit?
<@&675070424748654593> -
Just ignore or block that user
We noticed that you are a premium user, for faster response go to #premium-support
hi! do timed unmutes still work for when you mute someone in vc?
We noticed that you are a premium user, for faster response go to #premium-support
Can u explain the xp system
<@&675070424748654593>
for voice you get xp around every 2 minutes
for chatting you get it every 1 minute and the amount is always random for both
Thx
yw
Can you repeat a music queue?
/repeat
this command is for repeating music
thx for the help
why is probot unavailable the dashboard will not load
<@&675070424748654593>
?
Dashboard is working but if you face dashboard api error so its common isuss and will be fixed all devs are aware of the problem
You can learn more about the isuss status throught #status
I'm also experiencing an error accessing the Probot dashboard. I'm already logged in, but the dashboard never stops loading. I can supply a screenshot if desired.
Clear your cache and cookies then try again
Good idea! I tried that first, unfortunately it didn't resolve the issue 😦
I'm having the same issue also. On my pc it just stays loading. On my phone I get an error page though.
@flint sentinel @zenith ice @agile tinsel my apologies for the misunderstanding it confirmed that dashboard still loading
To bypass this problem use probot.io/daily
Or /daily then head to the website while devs handle this problem
That's an url?
Yes if you are not sure use /daily it will display website redirection to daily reward from there you can switch to dashboard untill the isuss is fixed
I used this it showed me gift box i clicked on it then it moved me again on cloudflare issue
Switch to server selection if you are logged on dashboard the cloudflare isuss has been informed to devs
Hi I need help
Related to probot?
How much will take time to fix?
No eta time just keep on #status
Thanks for the notice. I wish you guys luck for a speedy fix!
Thanks. just keep eyes on #status if its solved
I need help
Related to probot or out of probot ?
Hello my dashboard won't load .
It says the same thing to me to for anything
i mean trying to do daily
oh damn that means it is not my error
I think it's a on going thing?
ye me 2
Who broke the dashboard this time?
We noticed that you are a premium user, for faster response go to #premium-support
Anyone there?
@near canopy

Does this bot support custom bot using a token? I want to use the bot if I can behind one of my own like with MEE6
@flat spire
<@&675070424748654593>
you mean like a bot that you can change appearance or you mean one that you can link to another to work with?
Link to work with another one, as in behind the skin of a bot I have but I don't do anything with
Just the token, nothing else behind it
we have the report about the issue with the site now so you may need to wait
also next time don't mention supports from other languages
then no
np ❤️ ty for your time. Wish you had this.
Is the Dashboard down rn?
we've acknowledged the issue but will take a while to get it back up
Ok thanks, any estimate on how long that may be?
no
lmao thanks
you can just tell us your problem instead
if site not loading, same answer as above
.
?
we are being aware about the issue happening with the site
it will take a while until it be up again
it takes close to no effort to read up some messages
K
Would this be linked to why certain slash commands aren't working?
no
what are they show up as?
Downloadable png files
are they few bytes or more?
maybe the same issue as many days ago
not directly related to the site problem but I think they both related to the host
Does Premium Tier 1 have 7/24 music?
yes
but the feature only let the bot being in the channel, not it will play music automatically
Like i let bot in channel by cmd and it will stay 724 right?
will bot auto repeat the queue?
no since the loop queue is not a feature yet
kkty
can i buy premium with credits ?
yes, on https://probot.io/premium > follow the picture bellow
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
@cyan crag
#commands
How does the probot level system work
Leveling System bot doesnt assgin role and send msg.
wdym
For text, every 2 minutes(?) while sending messages will give you an amount of xp from 10 to 40 each time. Which mean after sending a message and gain xp, you will have a cooldown of about 2 minutes, regardless of how many message you sent, it will only count xp after that cooldown and continue
For voice, about every 2 minutes with the xp amount of 10. This is a fixed amount but may be changed while working since I just calculated this pretty long ago. You can just sitting in a voice channel, regardless your voice states, xp will still count after cooldown. But to get reward roles bound to the voice levels, you will need to gain some text xp to trigger bot to update level roles
elaborate please
read the channel topic please
Wait level roles?
does it relate server Language?
When does a level role get assigned
I /setxp xx 69 and wait to lv1. nothing happen then.
What
no sir, if your bot doesn’t give the roles for members just kick and re-invite the bot, now should work properly
if the rank card didn’t display with you use </credit:1> command for people who (rank) does not display.
oh gonna try this
@tall vale
+why are you posting this here and not in #support-ar lol
I transferred credit to them, but they don't see it
its not important rank command should work properly for them now
still not working
may you explain your issue please?
Leveling System doesnt give role and send msg
drag the bots role above other roles
already done it. bot is top role
you already set the roles, channel on the https://probot.io/dashboard ?
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
take some screenshots please
Top white role is bot.
make sure your members reached both of the target levels
i set voice only. and /setxp someone 60xp and wait level up tp lv1 (70xp). nothing happen many times
add me to your server i’ll check this issue for you
inv send DM
why ?
ok
Can i use prpbot to clear chat
yes, use </clear:1> number_of_messages:100
K thnx mate
yw yw

Is the /play with a yt link getting fixed?
youtube links is no longer supported either you can use the songs name or a soundcloud link
Ah alright
probot is having delay in giving roles
which version of probot you use?
how to check version?
i mean the normal version or the paid one?
@lean badger or @stone cloud
normal one
its been having delay in giving roles since past 3 hours
make sure the bot not offline on your server
it's online
.
what should be the usual ping of the bot?
Hmmm🤔
@timber helm
general issue, dev’s working on a fix
how may I help you?
oh ok well the bots ping is 700ms
nothing Thanks ☺️❤️
my pleasure 
Does someone know If I can make exception on probot logs when deleting messages or anything in that section?
For administrators
or specific roles?
Keep in mind that I have premium tier 2 if this is an option only for premium
— go on https://probot.io/dashboard, select your server then > select your server server moderator role > follow the picture below
Thanks but my issue is for message deleted in logs pannel
I want to add exception for administrators when they delete a message
oh sorry, sadly, it’s not supported so you can’t do that at the moment.
Ok thank you, will be cool to be able to add exeption but not only for deleted messages, for example for those who use "member moved to another voice channel, member disconnected" and all for specific user
which roles can use those commands if I leave it blank?
Only those who have administrator permissions?
not possible to make an exception
those who has the manual perms, for example for muting you need to have manage roles permission on one of your roles
What is the command to remove loop
/repeat
Ok, thank you, do you know on warning list if the user is displayed by his id it means that his account was deleted or something?
that should mean they left the server, they're not in your friend list and you dont have any mutual servers or friends with them
Ok, thank you so much
you're welcome
oh i was told it also happens when you do not load their profile for some time though i don't know how long exactly
Ok, another question where can I setup what happens when a user reach a number of warnings?
manual warnings are there just to keep a track of people so you cant really make people get punished with the amount of warns they have (feel free to suggest it in #573053418017521664) but in automod you can while you can also make the bot automatically warn people
I know that he can warn people but I thought there are counted
I will suggest it, thank you
you're welcome
Can you tell me what this means?
Mute violations count, more specific
I thought that when used bad words more than 3 times in 1 day, will receive 1 hour mute
but, I typed on a "member" account more than 5 times a bad word and I didn't receive mute
and now It even let me type some of the bad words added on list
correct
did you type these one by one or did you copy paste
it seems like there are spaces right before the words here can you recrate them and type them manually
I will write them again but I checked and look the same
but this time it removed it
||hi||
but is weird because I typed for example "cuc" once, it warned me and after
I repeted it, the bot just deleted the message but didn't warned me
||(:||
warn has a cooldown (not entirely sure of the cooldown) it does keep deleting though
@rich escarp i assume you dont have bot related questions so move to #chat-en please
I'm in chat en now ??
no you're not
Oh sorry XD
prefix is no longer a thing therefore no
discord did ask us to remove prefix as they did to many other verified bots so yeah we no longer run on prefix only slash commands available
why every time i try to get credits its says eror
What does it respond with when you type the command, take a screenshot please
no worries
Thx btw
I have a profile that keeps joining and leaving the server, it's been going on for days. I did contact Discord, they said they fixed it but couldn't tell me how. Anyways, the same profile is still joining and leaving.
Is there a way to put their ID in probot and have probot ban them upon their next join?
you can ban the user with his ID just use :
</ban:1>
user:IDtime:99y
my pleasure 
hello everyone
hi hi, how may I help you?
<@&336913504051265537>
:white_check_mark: Dark Raider banned from the server! :airplane:
no wonder why his first account is banned
Why dont ProBot find my new discord server ???
<@&675070424748654593> ^
/reset
refresh the site and check again
else you have no permission in that server
i made the server so i should have it
I reloged my account on the Probot side and now it works
Question, I tried asking this earlier but didn't really get a response, so I'll try again. Certain actions (by certain people) aren't logged for some reason. When an admin deletes a message it doesn't gets logged/sent in our designated log channel, but when a low rank/role member deletes something, it does. How do I make sure literally every edit or deletion gets logged/sent? Is it just a matter of who's the highest role, or is there an option to display/log literally every action? Because that's kinda what I'm looking for.
<@&675070424748654593> ^
messages should be logged unless it were deleted by /clear command, there is no way to disable logging for certain users nor roles
try kicking the bot and reinviting it back to the server
We rarely use / commands so that's why I'm unsure why certain actions don't get logged. I always use Shift+ Red delete bin on a message, but even when I delete a message through the hamburger drop menu, it doesn't gets logged. Kicking and reinviting the bot didn't work, so I'm at a loss here.
you can turn off the logging module and open it again it might solve the issue.
other than that im unsure and i can't request an invite to your server since im not a support member.
if that didn't work wait for a real support member to come check it out
is there a reson why the bot cant hold that status i set
We noticed that you are a premium user, for faster response go to #premium-support
I tried that too, since I use the bot's webpage for any administration stuff, but also that didn't work unfortunately. It's weird because edits to a message or role updates all work fine, just not the deletion actions. And inviting someone or getting more help from a support member would be insanely helpful, do I need to repost the question again later for a support member to help or will I be contacted? Thanks for all the help!
@native geyser
wait for a bit, if it's still not updating use
/vip restart
Is is any of the mods busy😅
state your issue right away if it's related to bot, i might be able to help you.
other than that you can ping them if it's important
Oh thankfully your on, I want to set up a server with rolls am I able to do that(
elaborate please
Okay, where they pick an emoji, and they get rolls.
oh it's called reaction roles
How can I set that up?
dashboard
go to ur probot dashboard
How do I get there.?
Get on https://probot.io/dashboard and select your server
-
from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)
-
from reaction roles module select the embed message you just sent
-
add reactions
-
add roles by clicking on the plus signs right next to the reactions you added
@clear prawn
Thank you!
thanks for helping. next time you must follow the channel's topic please @haughty vine
go ahead
please can we buy probot credits from the website ?
no you can only buy premium versions of the bot using Credits and other real payment methods
buying/selling credits is forbidden
oh no
do you have a server for sell it ?
and how much is it
We noticed that you are a premium user, for faster response go to #premium-support
how can i help you?
what's your issue
is there a way to add our server specific emotes to Probot's message embeds in the main body of the "message content" ?
Hey @grizzled geyser,
To use custom emojis in embed messages, first copy the emoji ID, which can be done by following these steps:
Before sending the emoji, hold it in your text box and place a \ before the emoji's name, then send it in Discord. After that, copy what you get and paste it into your embed message field. It should look like this: !pro2
You're amazing, thank you so very much!
You're welcome!
Hello, @dry dock!
go to https://probot.io/dashboard, select your server, go to embed messages module to create and send embed messages for the reaction roles to where you want. Then go to reaction role module to setup the feature on the sent embed messages.
Notice: Be sure the Probot✨ role is higher than other roles. Embed message should not have any blank element (better to remove them if not using).
oky thanks
yw
hey same thing as abdalla but i want the roles to be able to be selected in a channel but clicking on a emoji. but it doesnt seem to send anything to that channel
We noticed that you are a premium user, for faster response go to #premium-support
what was the error message you got when you tried to send the embed message
hey no. it just sent but didnt send one
wdym by that
hey sorry i got it to send a message but it doesnt give a role when i click the reaction on the embed message
wait sorry
got it working
i was just being
dumb
glad to hear its working now
hello how can I get the picture I used for my server
how did you solve it?
just had the same issue
picture as the logo
5 mins ended
@rancid lintel click the button next to the emoji and it lets you select a role to link it 2
We noticed that you are a premium user, for faster response go to #premium-support
oh thanks ! helped alot lol
nws man. its not super clear.
hi hi,
#avatar server
may you follow the channel topic please?
thank you
my pleasure
tiger i helped him wdym?
read the channel topic please
he just helped me bc he had the same issue minutes ago and that way didn't have to bother the support guys
i't s my fault sorry anyway!
ah so i needed to wait for someone to respond to him even when he @ me and i was in the channel anyways ok my bad
will not happen again
🙂
nw nw guy’s
once the user gets the "you ranked up from level 1 to 2" ,,, how can i make the bot auto-delete this msg? there is no option to do so
sorry? you mean, disabling the ranking up message?
i still want the ranking up msg to show up, but i want the bot to auto-delete it after like like 10 seconds or so
sadly you can’t at the moment
i know that
is there another bot that can delete msgs? Im using Dyno, but it cannot delete another bot msgs
we only offer support for probot, not others bot’s
Nice diplomatic answer. Thanks anyways.
yw yw
Hello, how could i change the prefix of the bot in my server?
no since prefix is no longer a thing for us
The site down? I keep getting this when trying to login.
asked devs to check apologies
All g
Same thing happening to me
no need to repeat it since it seems to be a general issue
related to the issue above
Better fix before i use dyno 😈
😂
do not mention other bots names please. #573048353458356234
Aight mb
any idea why my roles won't show up on the website?
nothing pops up when the search box is blank
<@&675070424748654593> ^
Drag the probot role above all roles
great, thanks.
yw
<@&675070424748654593> I have hit save. When I remove a option from the website, it doesn't remove it from the embeded message. how do I get rid of the blue square?
Just delete it from discord
thx
yw
Hello, I have a problem with the Welcome with Picture Feature. The User Icon is displayed, but sadly the username isnt.
Is there any known issue? Or a known fix?
Thanks in advance 🙂
Can you guys help me understand the /role command to remove a specific role from all users? I see the syntax is /role all (+/-)(role name) so how does that come out?
Is it /role all (-)(attending convoy)
for example
@nocturne flax try using these coordinates
/role multiple pick_type:All give_or_remove:Remove role:@role-name
so if the role I want to remove from all my users in one shot is "Attending Convoy", this is the exact command I would enter?
/role multiple pick_type:All give_or_remove:Remove role:@Attending Convoy
yes
Now is there a way that I can make a tag that will run this command, so basically I can make !clearconvoy and then that command would run, or would I have to do my own bot programming?
Good evening, My ProBot Premium is currently not working. What can I do?
We noticed that you are a premium user, for faster response go to #premium-support
No
Good evening, does the bot respond?
@near canopy
don't ping admins , how can i help you ?
No he doesn't answer
We noticed that you are a premium user, for faster response go to #premium-support
/help
oky thanks
is the bot online ?
yw yw
Yes
Can you try /ping command
Wait a moment, i try this
But all other commands do not work
dm me your server link
Okay
Photo probot can't upload
Can you explain more?
is there a way to add more than one custom voice channel in different categories?
Unfortunately no
Yes ma’am/sir
<@&675070424748654593> ^
set up reaction roles for it
go to https://probot.io/dashboard, select your server, go to embed messages module to create and send embed messages for the reaction roles to where you want. with it, you can put whatever you want in them like which reaction will give what role
then go to reaction role module to setup the feature on the sent embed messages.
Notice: Be sure the Probot✨ role is higher than other roles. Embed message should not have any blank element (better to remove them if not using).

Can you set /colors to accept hex color codes? How do you set up color options for /colors?
list is blank
<@&675070424748654593> ^
change the name of the roles from 1 to 100
they have to be numbered to show in the color list
i'll try to reset all member, but the text say 'mention someone' so i cant reset all members
add mention as @everyone
Got it, thanks
okay i'll try it
yw
How to claim daily reward if cant accse google recaptcha without vpn
then you just can not

how can i command the bot to talk for important channels?
there's no such command for that. you can use embed messages feature instead as replacement
is there a way to put an embed in a specific forum page?
Hi. How do I get commands to work? The bot has every permission and won't allow me to use /setnick
not yet as how limited the developer tool is providing to developers
what does it respond with?
🙄 - I couldn't update that user. Please double-check my permissions and role position.
I double checked
make sure the probot role is higher than that user's highest role and its role must have at least manage nickname permission, else it will not work
Still not working. I am going to make a separate probot role and then give it all the permissions.
doing that wouldn't work though since the role is the system role unless you did not let it create its own role
then I have no idea since recreating role will not help with anything
Kick + reinvite?
This may be a long shot but would you help me set up my server? Of course I understand if no.
Help, autorole dont work
usually no since we only do that when the issue is hardly being fixed by user and need our hands to get in
can you show me your server's role list?
can you make sure the autoroles are not having any managing permission and the probot role is higher than those roles? as well as if your server has membership screen enabled, users must pass it first before getting the roles
No any permissions, probot role is higher, no membership screen
then try removing the roles, save change then add them in again
oh
ty
What's the issue?
Mods can't use the mod commands and members can't check /rank
Ty, work now, i guess
missing permission
enable "use application commands" permission for your members
thanks, we will try this
the bot is not working again
my page dont load
<@&675070424748654593> -
thank you for wonderful bot
i am premium and been experiencing this... almost a week. cant access dashboard
me to
@nocturne flax @glossy saddle @stuck tapir
There is a maintenance there that will answer you to wait
Is the /rank issue solved??
The rank issue isn’t solved yet?
<@&675070424748654593> ^
Same thing
@quick swift
Ok

rank‚profile‚credit transfer‚daily not working OP
Yes, maintenance
It works some time
Dashboard will not load, just sits there forever loading ...
yes!
@worldly crane
will back soon ..
Reported to devs
me too 🥲
Same here
The dashboard isn’t loading
yes we know
Thx!!
yw
The command works for a few hours and then again it repeats the problem
Any update?
try again
should be fixed by now
Yes it has thank you
Btw wil it be in maintenance again??
i don't know sorry
Ok no problem 
We noticed that you are a premium user, for faster response go to #premium-support
did it fix?
yes
Hi
We noticed that you are a premium user, for faster response go to #premium-support
Is Tier 2 Logging more advanced than Tier 1 ?
We noticed that you are a premium user, for faster response go to #premium-support
When does like the pro /top month thing reset
wdym?
every new& month
No like which date does it reset
It hasnt reseted yet
it depends when did u add the bot to ur server , it will start to count from that day
Hmm ok
Does (Premium Tier 2) give you more advanced logging information than Tier 1 or are they the same ?
Yes, premium tier 2 displays the responsible person who took the action in the majority of the logs, but prime bot only does so in a few. Yes, premium tier 2 is technically more advanced
Hi
dashboard is stuck on infinite loading, is it an issue on my end or the bot?
I'm having the same issue still
hi, how can i help u
yw yw
i mean here
Only for premium users
heey i got premium for 1 year
and i sent the bot to another account
and that account got hacked
is there anyway u can check logs
or something
to see that i purchased the bot
and get it back ?
Unfortunately no...
you may send proofs to @native geyser in dm so she can sort that out for you
yes ofc thank you
greetings, for some reason when I try to make reaction roles and try to look for the role to be given when reacting on the message I'm unable to find it. Only some of the roles are shown instead of all, what can I do?
I've tried searching it by the name and ID but it still doesn't work
hey, Drag the probot role above all roles
thank u it worked!
yw yw
I cant still open the dashboard. Is it fixed?
Is website down?
seems like so
no further information provided about it
ok thanks will try back later
hey guys
really
WORKING ON IT
Any news about dashboard?
Quick question, are there any problems atm with the dashboard? It doesn't load for me. Tried on laptop (chrome os) and phone. Stuck in loading
Same
known issue
no further information provided
Anything else that doesn't work atm? Just want to be prepared for downtime if it happens
any image related feature I think
Ok, so nothing that bad for now. Thanks
dashboard issues?
:guitar: ليست هناك أغاني في قائمة الانتظار
damm alr
@nocturne flax
When I enter the probot page, nothing loads.
One message removed from a suspended account.
man fr the status page aint even being updated
its a pain
Same
<@&675070424748654593>
Nothing loads😕
same issue for me too
@nocturne flax@tender whale@rough rune
There is general issue, developers working on fix, everything should work soon
Thanks 🙏🏻
I can't log in to dashboard
got 502
ok
There is general issue, developers working on fix, everything should work soon
??!!
There is general issue, developers working on fix, everything should work soon
is there any cmd for remove all welcome and goodbye message?
ok thank you
We noticed that you are a premium user, for faster response go to #premium-support
<@&675070424748654593>
.
known issue, being resolved. we sincerely apologise for any inconvenience.
OK
Website working?
i came here for the same reason
<@&675070424748654593>
yes?
what about the website?
The answer must be the sme as few messages up
: )
yw
@quaint sentinel
he left the server
why is the rank not working?
known issue, being resolved. we sincerely apologise for any inconvenience.
ok
Got it. thanks teams
alright mb
Is it possible the bot is down? My dashboard won't open and the reaction-roles won't work
Yes There is general issue, developers working on fix, everything should work soon
@quaint sentinel @split needle @split needle
why is the dashboard not working?
There is general issue, developers working on fix, everything should work soon
Hello, There is general issue and there is no need to repeat the question because the answer will not change..
Developers are working on fix
@rough runety and check the channel topic
Got it, thanks
Glad to help.
No problem 🙏🏻😉
Topic?
Oh sorry 😅
cant log in
We noticed that you are a premium user, for faster response go to #premium-support
np <3
@sour sierra
👍🏻
always cant log in..
I neeed help in the site
we sincerely apologise for any inconvenience.
general issue and devs are working on fix
I came here to ask about the dashboard but I see it's not a me problem thankfully, I'll wait it out.
Ok
İ tryed but
İ cant log in
İ waiting

Hello, i have a problem, when i open dashboard probot of the my server i see this:
İ KBOW
Mee to
Read
i know you beluga
still not working, when fix
no eta yet
i think around 2 hr
We don't know, but we're trying to fix it asap 
Hi, I can't get the /rank in my server. The same thing is happening to all of them in my server I think. I used /credits and then /rank, but it did not solve the issue
but thats my opinion
general issue and devs are working on a fix
okay thanks
why doesnt status say its not workin 
yw
fake 
please go to #chat-en
kty
hey, trying to login to see the dashboard, says my connection to api.probot.io doesn't work
any ideas
general issue and devs are working on a fix
okay great thanks
yw

oh didnt see that sorry😬
np
general issue and devs are working on a fix
Dashboard down again
**Hello, There is general issue and there is no need to repeat the question because the answer will not change..
Developers are working on fix **
Alright
any eta ?
How do I use probot
Bruh I am the most unluckiest person in the world I never change anything in my server aand when I need to the site is down :/
Same thing shows up for me
The bot still works in my server, just no dashboard
Same thing happened to me, I wanted to tweak somethings using the bot and this happened, is becoming to frequent this
I only wanted to set a welcome message 😅
But now I can't
Is the dashboard down or something? Because it just loads and loads
yeah the dashboard has some problem
Also bot not functioning....again.
No welcome message generating on join, no leave message on leave, reacts not working
We noticed that you are a premium user, for faster response go to #premium-support
when u gonna fix this problem
<@&675070424748654593>
no eta
how to wipe levels for all server members?
try kick & re-invite the bot
</reset:1>
type:Text or voicetarget:user
so am I supposed to reset 20k members levels manually 
replace the target by @everyone
/reset type:Text target:@everyone
notice : no spaces between the target & the mention
you mean reaction roles ?
Yeah. Reaction roles
Is ?make ?
replace @everyone with your server ID, and let me know if it works out.
@south rain
Is the dashboard down?
okay
Get on https://probot.io/dashboard and select your server
-
from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)
-
from reaction roles module select the embed message you just sent
-
add reactions
-
add roles by clicking on the plus signs right next to the reactions you added
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
worked, thanks
Doesnt allow me to log in
yw
Is the dashboard working now then ?
I cant log in ?
Mines working now
try now, it’s working with me properly
i can't get into the dashboard either
can I customise the bots name and pfp or is that not possible
It's for paid versions only, not for the free version
try now
Not sure why cant i log in
+1 can't log in.
We noticed that you are a premium user, for faster response go to #premium-support
+1 not seeing 502 anymore but nothing happen after that
known issue, being resolved. we sincerely apologise for any inconvenience.
I can't log in
👍 thanks
yw yw
The account perm thing shows up but when i allow it nothing happens
still can't
@serene path @gray bluff
Ah damn
ahh makes sense
I still cant ?
@cold veldt as i mentioned above ⬆️, dev’s working on it
Is it possible to keep a history of messages that other members have deleted?
+1 can't log in.
@unkempt bronze@nocturne flax
no
ok girl
Ok the auto mode feature won’t save changes
how long credit problem going to take?
no eta
just add a back up bot in the meantime
The Pro Bot Dashboard is not loading for me
for more then 10 minutes
I already checked my internet connection and it's perfectly fine
this happened to me a few times already btw
@rich mural
ok
oh, dashboard is down and y'all are already trying to fix it
cool, cool, question answered

Are you guys moving to an other host? Or... Because the dashboard isn't loading.
Hey there is an issue with /rank command
rank.png loads instead of the preview
@timber helm
🤷♂️
known issue, being resolved. we sincerely apologise for any inconvenience.
@spiral scaffold
Okay!
Oh by the way, completely out of context, i speak french as my native language if needed i'm available for an eventual #support-fr channel
Let me know ^^
#support-int 
👍

Oh
int = international i see
My bad ^^
Well thanks for the fast answer, have a nice day/night !
you're welcome have a good one ^^
How do I set up reaction roles?? I can't figure it out
idk either
looks like there was a webpage that was supposed to open, but didn't
probot isn't working
How to manage logs
ohhh
Goes off to remove it from my server
dang, I'll have to find something that is working, and try probot again later
Get on https://probot.io/dashboard and select your server
-
from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)
-
from reaction roles module select the embed message you just sent
-
add reactions
-
add roles by clicking on the plus signs right next to the reactions you added
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
through the dashboard — https://probot.io/dashboard
after selecting your server enter "logs" panel and enable the types of logs you want, below each type select the logs channel
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
may you follow the channel topic sir please ?
known issue, being resolved. we sincerely apologise for any inconvenience.
your website is down at the moment :/
yes, dev’s working on it
👍🏻 can you ping me when it goes back up?
if not all good, I can set an hour timer and check back

first time trying to set up a bot lol
i was tryna set up probot on my server but apparently the site is down. pls ping me when it comes back online. thanks in advance
api why down?
idk im getting kinda worried just so yall know
known issue, being resolved. we sincerely apologise for any inconvenience.
@sterile copper @gloomy surge
👍
thanks fam
yw
thanks :)
my pleasure
hol up it's not working where i live (italy)
no
Is the dashboard down at the moment? I've been trying to load it up for a while now
@wet marlin
okey sorry 
nw
Just got here, didn't read ahead of me posting my question
known issue, being resolved. we sincerely apologise for any inconvenience.
hi hi, how may I help you?
What happened in probot ?
Is it just on my end or is the dashboard from ProBot fckued?
We noticed that you are a premium user, for faster response go to #premium-support
To avoid repeating the same question over and over again, I may post this message here from time if possible until the issues happening are fixed
If you are having issue with not able to access the site, or having any image related feature not working (they show up as files instead of images) then they are known issues and are on a fix. If you would ask for the estimate time when will they be fixed, there is no information provided so we can not tell.
Hope you could understand as we don't want to have issue happen to the bot
@lethal oxide @round badge
Oh, Sorry about Disturbance.
No problem, I'm used to it being down like 95% of the time by now lol
np 
sure tiger
same
why is the site from pro bot no longer working?
so its just not me good to hear
@gloomy turret @runic reef
oh ok sry
nw nw
ok ok I didn't want to disturb
I have a problem actually
We noticed that you are a premium user, for faster response go to #premium-support
I bought premium for a server


