#support-en

1 messages · Page 38 of 1

quaint sentinel
#

are you getting any error messages?

hollow drift
#

yes

quaint sentinel
#

can I see it then?

hollow drift
quaint sentinel
# hollow drift

I see,could you please check and confirm whether your bot is currently offline? If not, use the command again in a few minutes.

If the issue persists, it is most likely a discord-side issue.

hollow drift
#

the bot is offline

quaint sentinel
#

Alright, may I have your server ID?

hollow drift
#

why?

quaint sentinel
#

So I can escalate the problem to a developer and have him resolve it.

hollow drift
#

does the bot have problems atm

#

bc why isnt the bot working

hollow drift
warped bridge
#

can i have more than 1 probot

#

i would like to duplicate the bot

native geyser
#

its not possible to have multiple bots in the same server

hollow drift
native geyser
#

did you do as Anas asked?

hollow drift
#

but its not only down for my discord

#

its down for a few discords

native geyser
#

those servers might be on the same shard, regardless of this did you do as Anas asked?

hollow drift
#

uhhh

#

@quaint sentinel bot is back online but rank isnt working

native geyser
#

server id is not a private thing and can be obtained easily, giving the id to devs will help them figure out the issue faster

hollow drift
#

sos for ping

#

thank you all solved! 👍🏽

astral magnet
#

does auto roles work ?

#

my setup: when smbdy joins: Newcomer AutoRole should be assigned (role limits view to single channel and limits almost all permisions)
then after clicking Reaction Role - Newcomer AutoRole should be taken off the new user, he should get '@'everyone role

native geyser
#

the feature does work if there are no permission issues

astral magnet
#

whan You mean by "issues" ?

native geyser
#

make sure the bot has admin perms (or manage roles permission if you dont want to grand it admin perms) and its role is above the autorole you want it to assign

astral magnet
#

both are true

native geyser
#

also the autorole you want to set should not have any kind of administrative permissions (all manage permissions + ban + kick etc)

astral magnet
#

all Newcomer role roles are grayed out (literally every single one)

native geyser
#

do you have discords 'accept rules to continue' feature enabled?

sturdy phoenix
#

is probot down

astral magnet
#

you mean this ?

native geyser
native geyser
sturdy phoenix
native geyser
#

kick and reinvite please if its still the same give me an invite link to your server in dms so i can ask devs to check it out

sturdy phoenix
#

ok

sturdy phoenix
#

my server is Turkish tho

#

Hold on

quaint sentinel
#

@sturdy phoenix
As Ruru mentioned above, he'll have the developers look into it.
Be patient please.

grave lichen
#

Hi, just for your information I have the same issues, the bot is offline since 3-4 hours now at least

noble cloud
#

Hello,

I added ProBot to my server with the intention of allowing users to utilize the music features included. However, later on I noticed I was having trouble enabling that feature for all and I suppose I am now under the impression that ProBot is much more of an administrative tool rather than just a music bot as it has a lot of neat features. I definitely feel silly as I did not do a lot of research previously. Is there a way that I can allow all users to use the ProBot music features but restrict anyone aside from myself and my admins from using any of the other tools?

timber helm
timber helm
#

yw yw

digital vine
#

My probot is offline

timber helm
digital vine
#

How long should it be

timber helm
noble cloud
# timber helm hi, What does it respond with when you type the command

When I am on my alt account with default permissions and I type in /play nothing shows up. When I give my alt account admin privileges for testing the /play prompt shows up. My other admins also receive the /play prompt. With that being said, I am concerned if I figure out how to give everyone else permission to use ProBot they may have the ability to run commands that I don't want them to run. I suppose I am trying to figure out how to allow everyone to use the music commands such as /play and none of the other commands. IF that is possible.

timber helm
# noble cloud When I am on my alt account with default permissions and I type in /play nothing...

https://probot.io/dashboard log in with your account, then click on the left corner icon, select your server > click on music mode > then enable </play:1> command, can you show me your </play:1> command settings page please?
or use this method bellow:
https://probot.io/dashboard select your server by clicking on the left corner , click on music module , click on Edit </play:1> command > remove the enabled/disabled roles & DJ roles

midnight spruce
native geyser
#

thats how it works, as i mentioned people need to accept those terms in order for the bot to give roles, if it gives the roles right away it'll bypass that accepting rules section

#

you can not disable it its how it works

pine shadow
#

We're experiencing issues with reaction roles after the outage

nocturne flax
#

Hey

#

I add a gif to the image welcome setting

#

But it doesn't appear

#

when someone joins

native geyser
native geyser
nocturne flax
#

Oh ok

quaint sentinel
#

@grave lichen @sturdy phoenix @digital vine @wraith spade @thin sparrow Probot should be back online in your servers now, could you please check and confirm?

digital vine
#

It is, thank you

quaint sentinel
#

yw

sturdy phoenix
#

yep its working ty

quaint sentinel
#

yw

lucid robin
#

What does the colors do

#

<@&675070424748654593>

#

Sorry for the ping

sage flint
lucid robin
nocturne flax
#

how do u lvl up probot

#

?

#

Hi, I purchased premium for the year for probot and the transaction went through, but it still says I dont have access to premium. Can anyone assist

lean badgerBOT
timber helm
nocturne flax
#

oh ok

timber helm
# nocturne flax Hi, I purchased premium for the year for probot and the transaction went through...

hey, use </vip move:1> bot number , then you will reserve a dm with bot invite link
How do i get the bot number?

Method “1”
if the bot is on your server:
Type the command </vip info:1> and you will see the bot information and the bot number
Method “2”
if the bot isn’t in your server:
1 ~ Go to the subscriptions section of the control panel :
https://probot.io/premium/manage
2 ~ Click on the invitation button of your bot
3- You will be taken to a new page and you will see the name of the bot and on its side a number such as [2739]

** aggressive picture of method [1] :**
https://i8.ae/BNYYE
** aggressive picture of method [2] :**
https://i8.ae/NwgCO

nocturne flax
timber helm
nocturne flax
timber helm
hazy geyser
#

Hey, does the embed messages work with emotes outside of my own server even if I nitro?

native geyser
#

emotes need to be in the server so that the bot can access it

hazy geyser
#

Cause in the dash it displays the emote from the other server but when sending it doesnt display

nocturne flax
native geyser
timber helm
hazy geyser
quaint sentinel
nocturne flax
#

One more question sorry, is there a way to make the premium bot play spotify playlists? Or does it use its own music system?

lean badgerBOT
native geyser
#

spotify isn't supported due to them having strict policies

nocturne flax
lean badgerBOT
native geyser
#

yw

noble cloud
lean badgerBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

nocturne flax
#

@nocturne flax Yes Google Translator user, how can I help you?

grave lichen
hasty lily
#

Hey, when i do the /rank for me it work, but when i did it for others it dont work and put rank.png. how can i fix it ?

sage flint
solar pollen
#

How do I delete messages with pro bot

sage flint
#

You can do it with </clear:971783621209899011> command

solar pollen
#

Ty

sage flint
#

yw

hasty lily
#

and my problem is with evreyone exept me

sage flint
#

do it like this

hasty lily
#

ho it work thank u

#

but i have to did it with every new members ?

abstract prawn
#

Just a quick one guys, it=s it safe to kick normal ProBot if you now have ProBot Prime?

lean badgerBOT
sage flint
abstract prawn
hasty lily
#

ok thank u

halcyon goblet
#

I rented the premium probot but it doesn't even work

lean badgerBOT
sage flint
mighty egret
#

Hey, why isn't leveling working? Bot's role is second highest on the server and people seem to be getting xp and get voice levels required for giving roles (xp needed by texting is set to 0 lvl for each new role so people dont need to chat in order to get roles i think)

#

ty in advance :3

minor lotus
#

Hi guys, just added the bot to my server and was wondering if there's any way to change the prefix?

sage flint
minor lotus
#

Ah, alright, thanks

quaint sentinel
mighty egret
#

Ah, I see. So if they don't type at all, they wouldn't get the roles regardless of what they do? Also, are they supposed to type something in a special chat or any text chat?

quaint sentinel
#

Unfortunately, if they do not type anything in chat, they will not be given the role. Because the bot cannot trigger it, typing anything in I chat is enough.

hasty lily
#

the bot send me again rank.png !! I did nothing

atomic veldt
#

hi! is the dashboard down?

#

it wont load

copper swan
#

<@&675070424748654593> ^

quaint sentinel
#

general issue, and developers are working on a fix.
@atomic veldt @hasty lily

quaint sentinel
#

yw, and we apologize for any inconvenience.

narrow blade
#

What is happening?

split needle
#

Known issue
No further information provided

narrow blade
#

The pro-bot website blocked

#

Ok

narrow blade
fair wing
#

The rank ain't working

split needle
#

Known issue

narrow blade
#

GUYS…

warped tusk
#

oof rip probot

split needle
#

The bot is working fine, just the site and any image related feature are not working

warped tusk
#

oof how am i appose to set up reaction roles 😭

split needle
#

Wait till it being fixed is the only way

warped tusk
#

ok

hasty lily
#

bro wtf

split needle
#

Known issue and no further information provided

hasty lily
#

the problem is not from me ?

split needle
#

No

hasty lily
#

ok thank u

split needle
#

To avoid repeating the same question over and over again, I may post this message here from time if possible until the issues happening are fixed

If you are having issue with not able to access the site, or having any image related feature not working (they show up as files instead of images) then they are known issues and are on a fix. If you would ask for the estimate time when will they be fixed, there is no information provided so we can not tell.

Hope you could understand as we don't want to have issue happen to the bot

woven warren
#

<@&675070424748654593> Login not work. Cloudflare Host error

warped tusk
# woven warren

its happening to everyone they said just wait till they fix it

#

probably gonna take a few hrs..

split needle
#

To avoid repeating the same question over and over again, I may post this message here from time if possible until the issues happening are fixed

If you are having issue with not able to access the site, or having any image related feature not working (they show up as files instead of images) then they are known issues and are on a fix. If you would ask for the estimate time when will they be fixed, there is no information provided so we can not tell.

Hope you could understand as we don't want to have issue happen to the bot

young ledge
#

Nah the PNG thing is so annoying bruh

mighty egret
#

Its just down I think rn

#

Was working for me earlier today

mighty egret
#

Also, how does leveling work exactly? For example, I am level 0 in both texting and typing. None of the channels will give texting xp, so I can only ever earn voice channel xp. When I reach lvl 1 voice channel xp, does it mean I am lvl 1 overall and hence the bot congratulates me in chat? As in, does that mean that my highest-of-the-two level is my overall level?

split needle
#

the bot only announce your text level since voice level can not update by itself so that lvl 1 announcement was your text level

#

and text level is text level, same for voice level and there's no overall level

mighty egret
#

Thanks! Makes sense 🙂

frosty coral
#

hi

#

how to change prefix?

split needle
frosty coral
#

how do i do that

brazen herald
#

What do active rolls and deactivated rolls mean?

outer fulcrum
#

is dashboard up?

split needle
split needle
split needle
jaunty sinew
#

I've been trying to reach the dashboard here recently after attempting to get VC logs. For some odd reason, for the past 5 hours, I've been unable to get into the website. However, all of the other websites, including other bot's websites, are working perfectly.

#

<@&675070424748654593>

split needle
jaunty sinew
#

Dang, so is there an update on people fixing this?

split needle
#

no

whole scroll
#

Hello I’m new to pro bot

#

Can anyone tell me how this works?

nocturne flax
#

<@&675070424748654593>

lean badgerBOT
nocturne flax
hexed onyx
#

I want top xp and top credits links

nocturne flax
lean badgerBOT
hexed onyx
#

Tthanks

nocturne flax
#

Welcome takeoff

nocturne flax
#

You can't now , The feature is currently closed

lean badgerBOT
nocturne flax
#

Yes We don't know when the feature will be reopened

#

takeoff .

nocturne flax
#

Why does the bot not work

#

If i Go on the website there comes a long load screen

nocturne flax
lean badgerBOT
little glade
#

It says that site is offline. Is there some problem happening about bot or something?

nocturne flax
#

but only the site for a part of user and any feature related to image generation
other features are working fine as they should

timber helm
little glade
#

And claim such as probot credits

#

Xd

timber helm
wary gale
#

how to fix it?

#

i cannot use probot!!!

lament quarry
timber helm
#

guys @lament quarry @nocturne flax , There is currently a general issue, and developers are working on a fix. We apologize for any inconvenience.

#

@lament quarry follow the channel topic please

timber helm
#

yw

timber helm
lament quarry
#

Got it, sorry for that.

timber helm
#

no worries

nocturne flax
#

ok

#

I have a problem with probot! Why can't I mute the voice channel from the command with it?

timber helm
nocturne flax
#

how do i do?

timber helm
nocturne flax
#

and I can't put the reason for the duration?

timber helm
nocturne flax
#

yes

timber helm
nocturne flax
timber helm
mighty turtle
#

I want to make the server welcome message, how do i do that?

nocturne flax
timber helm
nocturne flax
timber helm
timber helm
proper mesa
#

Hi, Probot dashboiard is broken?

lean badgerBOT
mighty turtle
timber helm
mighty turtle
#

ohh alright

nocturne flax
#

I was wondering why it didn't work, I thought it was a problem on my part!:]]]]]]]

#

I don't even feel like charging!;))

hot dove
timber helm
# hot dove

There is currently a general issue, and developers are working on a fix. We apologize for any inconvenience.

nocturne flax
#

Can I have a solution?

timber helm
timber helm
twin hollow
#

for some reason the dashboard doesn't load

nocturne flax
#

yes, it will be resolved today because I want to set that bot, to make it work well!

#

that I can't anymore.

edgy rapids
#

@timber helm your bio link really scared me

#

😂

timber helm
timber helm
edgy rapids
#

sorry

#

im new in server

nocturne flax
#

ok, let me know when you will finish the problem. @timber helm

timber helm
nocturne flax
#

God help

wary gale
nocturne flax
#

working, good job

timber helm
nocturne flax
#

not working @timber helm

#

how do i do

timber helm
nocturne flax
#

@timber helm NOT WORKING!

timber helm
nocturne flax
#

a ms

#

thanks, good working

timber helm
nocturne flax
wary gale
hasty lily
#

the bot crash again

#

i think

terse seal
#

Ugh

#

I'm setting things up

#

THX

#

VM

#

Everything just puff

#

Disappear

neon root
#

same

fair saddle
#

Same 😦

hollow drift
#

why is probot not responding

terse seal
#

Are there any other bot can use for free to set role reaction?

#

Mee6 I know but premium needed

narrow aspen
#

hi, what command should I write in order to play music from the link, or has this been removed?

nocturne flax
#

<@&675070424748654593>

lean badgerBOT
timber helm
timber helm
narrow aspen
#

so youtubs link does not working any more?

timber helm
narrow aspen
#

okey, tnx)

timber helm
#

yw

timber helm
timber helm
abstract prawn
#

How do we edit the ProBot and change name and avatar?

lean badgerBOT
timber helm
abstract prawn
abstract prawn
timber helm
#

takeoff nw nw

white lotus
#

I need help

#

Can any one help me in this

timber helm
white lotus
#

I was doing welcome image to any one who joins my server

#

So the image of the one who will join it went right and I cant get it any more

#

And its name too

cerulean flower
#

Create DE Support ?

white lotus
#

Who do I create it

#

How

#

Can you say to me?

timber helm
white lotus
#

Its not non probot

#

I want to do the DE support

timber helm
white lotus
#

K

#

All settings

timber helm
white lotus
#

K

#

Let me do this 1 sec

timber helm
#

take your time.

white lotus
#

I cant do it

#

I will try again

slim torrent
#

Hey hey I have a question. In the Leveling System what does it count on Speech? People activly speeking or in a voice channel? I want them to get a rank when they are active

nocturne flax
#

<@&675070424748654593>

lean badgerBOT
nocturne flax
#

But if you ask about A congratulatory message for ascending to a higher level it send when they lvl up at writing only

knotty fractal
#

Hello i would hope you would help me with this problem

slim torrent
nocturne flax
knotty fractal
nocturne flax
slim torrent
timber helm
loud lantern
#

Dashboard crashed again ?

nocturne flax
lean badgerBOT
knotty fractal
#

Im sorry it fixed itself im sorry for wasting ur time

nocturne flax
nocturne flax
slim torrent
loud lantern
#

pff, no link even a picture of my dashboard ;-;

timber helm
loud lantern
#

I said, was writing some embed, wanna send them but nothing happened, now infinite loading

timber helm
nocturne flax
loud lantern
nocturne flax
#

@timber helm I didn't used translator ?

timber helm
nocturne flax
timber helm
slim torrent
#

okay even when I set the Level manually they don't get the rank 🤔

timber helm
runic badge
#

c

timber helm
runic badge
#

how to edit probot prime setting

slim torrent
#

So basically said they do indeed get there XP, they just dont get the Rank. The Bot is set higher then the role

timber helm
soft ruin
#

Dashboard is not loading - whats wrong actually ?

timber helm
craggy skiff
#

@nocturne flax

timber helm
timber helm
zenith glacier
#

Hi, does anyone have the issue that when they try to login on the website error 525 pops up? new to this btw

graceful island
#

Yes me too 🙂

#

Think its a general problem

timber helm
zenith glacier
#

is there a fix or is it just wait it out?

#

Alrighty

lucid knot
#

This is what happens when I try to login
Anyone know the solution?

timber helm
zenith glacier
#

Tiger just said it 😉

slim torrent
faint oracle
#

Hello

#

The Probot website is taking a very long time to load for me

timber helm
wary gale
#

@timber helm

#

how

#

I cannot login

#

Probot

#

...

wary gale
#

When get fix?

timber helm
#

no eta

wary gale
#

?

faint oracle
timber helm
#

my pleasuretakeoff

wary gale
#

Ok

#

Tq

timber helm
#

yw

wary gale
#

@timber helm is you work at probot?

timber helm
slim torrent
timber helm
harsh marten
#

they must be active, to get more XP

timber helm
stone plank
#

I can`t open the Probot Dashboard?
What to do?

solemn hinge
#

why do probot send rank.png after i send /rank ?

timber helm
stone plank
#

Ok

timber helm
nocturne flax
#

ProBot Dashboard down?

timber helm
solemn hinge
timber helm
dull bane
#

Is there a way to open my suspended account?

solemn hinge
timber helm
clear bramble
#

what if i need to play music by url ?

nocturne flax
#

help

dull bane
#

is there a solution ?

timber helm
timber helm
# nocturne flax

There is currently a little general issue, and developers are working on a fix. We apologize for any inconvenience.

dull bane
#

Ok

nocturne flax
#

how much time will it take?

timber helm
timber helm
nocturne flax
timber helm
analog cedar
#

Is probot down*?

edgy rapids
#

yes

#

i have problem with website

native geyser
#

there is a general issue, being worked on

edgy rapids
#

ok

stone plank
crisp bolt
molten wolf
#

probot still die ? xd

crisp bolt
native geyser
#

np

prisma snow
#

Did the dashboard just go down again?

lean badgerBOT
native geyser
#

yes

prisma snow
#

Oh darn.

crisp bolt
prisma snow
#

It was up like an hour or two ago.

#

I was literally editing things.

crisp bolt
#

Are outages like this frequent? I have had several issues over the last few days with outages.

prisma snow
#

I also have.

crisp bolt
#

Maybe I transitioned into ProBot at a very unstable time. lol

native geyser
nocturne flax
#

Ruru#

#

How long does it usally take for these to be fixed

#

And is this one bad

small swallow
#

Why searching so long

crisp bolt
native geyser
native geyser
native geyser
crisp bolt
#

Mee6 took out music, so I was looking for something to fill that gap without having like 6 bots in my server, but if ProBot functions correctly, it can almost completely replace Mee6 in my servers.

native geyser
#

hopefully it'll be fixed soon

forest epoch
#

?premium

ivory delta
#

When I try log into the website I get this

sullen prism
#

<@&675070424748654593> ^

sage flint
sage flint
ivory delta
tender badge
sage flint
#

you can check your actual balance in /credits command

nova grove
#

man the website is crashing

#

kek

sage flint
nova grove
#

oh alr,was hoping i was the first one to report the issue but damn u ppl quick

viscid sand
#

Hello! I'm new to probot and I'm wondering something about the song commands. Could the songs in the queue go to a different channel? Right now they are showing in our #general chat. I'd like them to show in the #bot-command channel or anywhere else other than #general. Thanks!

native geyser
#

it shows in the channel where the command is used

viscid sand
#

Ooooohhhh!!!

native geyser
#

use the commands in #bot-command channel and they'll go there

viscid sand
#

Thank you!!!

native geyser
#

you're welcome

vivid sparrow
#

i am having an issue with the bot. i cant authorize myself

native geyser
#

yes we're currently having issues with it, hopefully it'll be fixed as soon as possible

vivid sparrow
#

oh because there is nothing in the status thing

queen geyser
#

probot dashboard wont load

timber hornet
#

what's going on with dashboard? it wont load

sage flint
#

We have some issues with it right now. We currently working on it
@queen geyser@timber hornet

timber hornet
#

thank u, take ur time

#

keep us updated if its possible

young dawn
#

Hello im new to probot and was wondering on how to get the bot to show a message when someone joins

queen geyser
#

status says operational but its still not working

native geyser
native geyser
queen geyser
#

cool

eternal dagger
#

What happened to pro bot

native geyser
#

there just is a dashboard issue we currently have

pearl zenith
#

The website is take very long to load

#

yup its fixed

#

nvm

glossy saddle
#

how to fix website

split needle
#

you can not

glossy saddle
#

still error?

#

its been 48hrs

#

i need REFUND

#

waste of money

loud lantern
#

Oh, website still broken ? No problem with the bot ?

glossy saddle
#

no announcement

spring ether
#

they are working on it

#

will be fixed asap

glossy saddle
#

where is the announcement they are>?

loud lantern
#

asap = ? (sorry)

glossy saddle
#

really

nocturne flax
loud lantern
grizzled jolt
#

Dashboard down? SSL handshake failed Error code 525

astral matrix
#

I'm wating for dashboard

grizzled jolt
astral matrix
#

Someone can repair it?

cobalt fog
#

Dashboard not working..

nocturne flax
bold light
#

Is it normal that I can't access the probot dashboard on Google?

#

@spring ether

primal forge
#

Where are you from @astral matrix

vale cedar
#

what do u need time until fixing probot

mint comet
#

Is the website down ?

vale cedar
mint comet
stone plank
#

:c

vale cedar
#

:)

#

#support-ar

#

im arabic too btw

sage flint
#

we're currently having some issues with our dashboard, hopefully it'll be fixed as soon as possible. Sorry for the inconvenience

sage flint
foggy vapor
#

yerp .... ssl handshake error.... when trying to auth to the page now...

lean badgerBOT
foggy vapor
heavy sedge
#

Does anyone know why this is happening to everyone in my server? When anyone does /rank it sends a all white blank png.

sage flint
nocturne flax
#

Can't login to the server cloudfare handshake error. I'm trying to get premium so please fix it asap

sage flint
sage flint
kindred marlin
#

Hi

jovial berry
#

The bot ranking is broken

kindred marlin
#

And the transfer

#

Credits bro

lusty nest
#

hello, does anyone know why I can't log in to make bot settings

sage flint
craggy dome
#

Why does this keep happening?

#

I've tried multiple times to change roles to fix it

steady bobcat
#

is the site down ?

#

i cant acces to my dash

sage flint
steady bobcat
#

why does this like that ?

craggy dome
sage flint
steady bobcat
sage flint
craggy dome
#

Alright, thank you

grizzled jolt
#

Copy paste message snark

lusty nest
steady bobcat
#

me too

grizzled jolt
#

dude just read the chat

steady bobcat
#

but i dont think you can

sage flint
grizzled jolt
#

hes trolling haha

#

Blacku just answered the question like 10 times now xD

dusty axle
#

что за пиздец

#

какого хую

hexed fiber
#

i have thats too thats why

dusty axle
#

what is it

hexed fiber
#

:-:

steady bobcat
#

@sage flint estimated time ?

sage flint
#

We have some issues with our dashboard, currently we working on fix it. Sorry for the inconvenience

dusty axle
#

ok(((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((

queen geyser
#

My server is broken

steady bobcat
#

ban

sage flint
grizzled jolt
#

LMAO

grizzled jolt
#

Blacku's brain melting rn because of this users here 💀

queen geyser
#

Lmao

#

Sorry @sage flint

lean river
#

It gives me just an empty png

sage flint
#

Bro my job is answering to your questions and helping with bot. Now im getting 100 same questions, so i have to writing another message to every single question about dashboard issue?

sage flint
nocturne flax
#

Blacku send announcement of the issue

sage flint
#

I can't

lean river
#

I had this issue before, I sat one of users xp to zero and till then it gave us empty png, I thought that happened to all of us now 💀

clever vault
#

Hi , is the probot website down? The page won't load and I tried refreshing and reloading.

nova grove
#

yh the dashboard is currently having issues

#

the staff working on it

sage flint
#

yes

hybrid forge
#

Like every day at the Moment 😏

clever vault
#

Oh ty for replying.
Good luck with that btw

nova grove
#

now i realize being in support aint easy

clever vault
#

I just saw how many PPL asked the same question 😭 it must be tough replying to all.

RespectRa3d

noble cloud
queen geyser
nova grove
#

fr there are ppl like this too

clever vault
#

They don't even appreciate.

nova grove
#

fr

sage flint
noble cloud
sage flint
candid rover
#

And Discord has the answers. Good deal. 🙂

#

#notjustme

analog sun
#

Unfortunately, I cannot log into the Probot Dashboard

nova grove
#

@sage flintguess it would be good if u momentarily pin the message?

#

dont see the status channel getting updated

molten parrot
#

!play gng

sage flint
#

and its /play

narrow saffron
#

Could it be that the panel is not working?

narrow saffron
#

Thanks!

analog sun
#

What is the Probot Prime for?

nova grove
#

yw

molten parrot
#

.play gang

nova grove
sage flint
analog sun
gilded barn
#

hi

#

aah i have problem

#

can i ask someone about it ??

nova grove
#

this channel was built for the very purpose

narrow saffron
# sage flint its paid version of ProBot

Is there a page where I can see the premium features and what each of them does? Don't they have a feature to let you know when someone streams on Twitch or posts videos on YouTube?

sage flint
# nova grove not here

I know you want to help, but please do not answer when im doing it and before you start helping, read channel topic

gilded barn
#

thats mean no one can help me bruh

#

bye

sage flint
nova grove
gilded barn
analog sun
#

How do you actually get this home menu on the server?

dim pebble
#

HHeya guys, any issues with the bot? rank are not working

sage flint
dim pebble
#

The website shows this.

gilded barn
#

@sage flintdo i can be a helper in the server i can be online for more then 10 hours in the server

sage flint
#

@dim pebble ^

dim pebble
#

Danke!

nocturne flax
#

Hey is the website down?

dim pebble
#

Oh I wonder, Is there really a helper role here?

novel gazelle
#

how do you enable probot playing youtube playlists/

sage flint
gilded barn
dim pebble
#

^

sage flint
nocturne flax
nocturne flax
nova grove
dim pebble
#

I'd suggest to add a status about the dashboard so people can check #status or #announcements , so at least we can just redirect them there.

sage flint
queen geyser
#

Something with the code or smthn??

#

Idk

novel gazelle
queen geyser
#

They fixing it

loud lantern
#

Hi, maybe weird question because i'm sure a lot are asking too, but no news ?

grizzled jolt
nova grove
#

sry for pong

sage flint
#

We have some issues with our dashboard right now. We're working on it. Sorry for the inconvenience

sage flint
nocturne flax
#

when does probot comeback?

sage flint
#

Don't know, it's related to devs and source of issue

nova grove
#

damn didnt know proficient was part of staff too

#

alr

#

time to dip

nocturne flax
loud lantern
#

A little annoying these repeated problems when a server runs mainly using ProBot..

sage flint
prime pollen
#

Hello

sage flint
sage flint
# prime pollen Error

We have some issues with our dashboard right now. We're working on it. Sorry for the inconvenience

exotic acorn
#

Maximum when maintenance ends

quaint sentinel
exotic acorn
#

Okay man

fair vortex
analog sun
grizzled jolt
#

Then idk 🤷🏽

analog sun
keen heart
#

I cant login with my discord account on the website

twin badger
#

Hello when will the problems of the robot end

calm hollow
#

<@&675070424748654593>

outer fulcrum
#

I got a question

native geyser
native geyser
native geyser
outer fulcrum
#

Where is ProBot music sourced from? I want to play a playlist

native geyser
#

soundcloud

keen heart
native geyser
#

yw

outer fulcrum
native geyser
#

viemo and bandcamp links are also supported but soundcloud i the main source

outer fulcrum
#

Ok thx

native geyser
#

yw

rugged gazelle
#

i cant access to the dashboard

silk pivot
#

They're working on it

rugged gazelle
#

and when its gonna be fixed ? the website and bot is down many times

#

this is really getting annoying

nocturne flax
#

no eta yet

dry zealot
#

oh dam i never used this but if its always gonna be down ima just

rugged gazelle
#

ofc no eta

#

they always say that

#

anyways notify the users when its done

native geyser
#

as you can see the issue is related to our host so they have to fix it since its not directly on our hands we can not really give an estimated time, apologies!

rugged gazelle
#

Okay , thanks for answering.

#

but please if you know the developer let him speed up the thing

native geyser
#

he's doing his fastest

rugged gazelle
#

there is better options than cloudflare

native geyser
#

i do not know why cloudflare was used therefore i can not say much

rugged gazelle
#

alright , thank you.

native geyser
#

you're welcome

winged spade
#

when we can use the bot

native geyser
#

there is no eta unfortunately

winged spade
#

ok thank you

hot coyote
#

My probot sends a file not the Image /rank

mossy bluff
#

is probot dead, it wont show me an image when i try to transfer credits or do /rank

foggy orbit
#

<@&675070424748654593> ^

timber helm
timber helm
soft musk
#

Why are there 2 pro bots?

sage flint
#

@lean badger is premium paid version

nocturne flax
#

I want to buy premium and I see that the page is unavailable I'm sad 😄

#

Please get it fixed.

sage flint
nocturne flax
sage flint
#

something with our host

nocturne flax
#

why don't you change it? to a different hosting

mighty lotus
#

im at least i got all the changes i needed done before the dashboard went down this morning.

sudden trout
#

How do I apply to manage the Probot?

timber helm
sudden trout
timber helm
quick swift
#

Is /rank command still under work??
Cause it was a known issye

timber helm
swift torrent
#

come on wtf the dashboard down again?

quick swift
swift torrent
#

everytime i want to access i got unlucky timing? 😂

quick swift
timber helm
quick swift
#

You better have a good luck or wait

timber helm
swift torrent
quick swift
timber helm
fleet trail
#

Can bot play radio url?

timber helm
fleet trail
#

i mean url stream e.g. http/s2.radio.pl:8000

timber helm
fleet trail
#

ok, add the option 😄

timber helm
spiral oasis
#

I guess it's hard for some people to read the news above what's going on and just repeat the same thing over and over again....

#

It is worth giving information about it on the #status channel

lean badgerBOT
nocturne flax
#

bonjour soucis avec le Dashboard

timber helm
nocturne flax
#

sorry

timber helm
#

nw nw

nocturne flax
#

with probot being down will it still log down my server stats or will there be a massive drop in chat activity and joins/leaves stats

spiral oasis
timber helm
#

@spiral oasis sir, follow the channel topic please 🙏🏼

rain zephyr
#

what's wrong with probot?

#

it doesn't send the capatcha

#

and the site is broken no one can log in

native geyser
#

there is a general issue, being worked on

rain zephyr
nocturne flax
#

@timber helm fix the bot please

left flint
#

<@&675070424748654593>

lean badgerBOT
left flint
lean badgerBOT
nocturne flax
left flint
nocturne flax
nocturne flax
#

👍

summer rover
left flint
summer rover
#

ok

left flint
#

Those who ask about the bot, there is some maintenance, a little time and it will return to normal

untold arch
#

<@&675070424748654593>

native geyser
untold arch
native geyser
#

you dont need to mention english support role for that

untold arch
#

I'm mentioning for help

#

Not for that

native geyser
#

then ask your question please so i can help you

untold arch
#

I just followed the channel topic

native geyser
#

sir do you have any bot related question?

iron halo
#

why bot do this?

native geyser
#

there is a general issue that is happening at the moment, will be fixed as soon as possible

stuck dock
#

When will the Daily website open?

native geyser
#

there is no eta yet

stuck dock
#

Why didn't the transfer open until now?

native geyser
#

because the issue isn't fixed yet

stuck dock
#

How do you not know the time to fix the bot, you are the administrators

empty onyx
#

Website broked?

gray dock
#

Hey i have a problem when i download the rank png file i cant see anything

empty onyx
sage flint
empty onyx
#

That to

stuck dock
#

I hope you get it resolved as soon as possible because this is how you create problems for me and others

empty onyx
#

Crap happens get over it

sage flint
nocturne flax
#

the bot is back?(

#

or not yet

empty onyx
#

No

sage flint
sage flint
# nocturne flax the bot is back?(

the general functions of the bot work fine, only the dashboard and a few single commands do not, we're working on fix it as fast as we can

nocturne flax
#

we can't transfer money

sage flint
#

I know

nocturne flax
#

💀

sage flint
stuck dock
#

okay thank you

sage flint
#

You welcome

wicked sable
#

I can’t control Probot because it says the website is down

sage flint
wicked sable
#

Is there a certain time/date that this will probably be fixed?

sage flint
#

unfortunately not

wicked sable
#

Ok

stuck dock
#

Can it open today

#

is transfor

#

i need transfor very

native geyser
#

we do not know when exactly it is going to fixed, as we stated above

stuck dock
#

Can you give me an approximate date?

wicked sable
#

I just asked that

native geyser
wicked sable
#

Thank you for all the help

stuck dock
#

I said roughly

livid reef
#

Hi

wanton prairie
#

Hey, why bot gives me this msg " Not supported provider, please search for song name instead " when I play song through youtube link?

sage flint
astral matrix
#

The website is down, I need to use the dashboard right now

sage flint
astral matrix
#

ok

#

I will wait👍

junior garden
#

What the website says.

astral matrix
junior garden
molten moon
magic furnace
#

I have the same error message

lean badgerBOT
junior orbit
#

Funny, last day it was all good, just have a bit of patience lad

junior garden
#

Web server is down, Error code 521

magic furnace
#

I actually linke this support canel more...

tropic thorn
#

Would be good to write short announcement about the current dashboard (and other things) problem ngl, so anyone could just link it as an answer.

junior orbit
#

Been there, done that, it only delays the inevitable

tropic thorn
native mason
#

Can anyone say if it the Web
Will be fixed soon or will it take long time

junior garden
#

How can i get the bot in my server tho?

native mason
junior orbit
#

We are aware of the issue

junior garden
#

The host error, Its the development team/Provider

junior orbit
#

We haven't made out yet what the source is but we are looking into it

junior garden
#

That doesnt work,

#

It takes me to the error website.

sage flint
#

its work, you can add bot

empty onyx
#

Worked for me

junior garden
#

Then why DOES EVERYTHING BREAK ON MICROSOFT EDGE?!

tropic thorn
empty onyx
#

Cause it's microsoft edge

native mason
#

Use chrome

junior garden
junior orbit
lunar sable
#

@junior orbithow do i remove login capatcha?so when i type my gmail & pass i login directly no need to check gmail and confirm login etc..that makes me lazy

junior orbit
#

The captcha exists to make sure you are human

stuck dock
#

Are you going to do the same for us as you did for the last maintenance, leaving me to suffer for five days?

junior garden
#

Maybe do this? To make have the provider fix it. Just a hint to do something.

junior orbit
stuck dock
junior garden
#

Did you guys do something to the website?

junior orbit
#

I pulled the plug accidentally and forgot to plug it up, no

#

If you do not have any questions related to ProBot please head to the #chat-en

stuck dock
#

Laughter

astral matrix
#

The site is workingggg

sage flint
#

someone finally plug it up

nocturne flax
#

najss

#

i love probot

still bobcat
#

website down?

native geyser
#

its working properly now

still bobcat
#

also why in reaction roles are all the emojis just gone

native geyser
#

let me ask devs to check that one

nocturne flax
native geyser
#

use only one support channel please

#

#support-ar

nocturne flax
tepid venture
#

Is it possible to change the prefix of the bot

native geyser
#

prefix has been removed so no

tepid venture
#

But when we do / all bot are concerned that sucks

native geyser
#

that is discords slash commands and that is the purpose behind that

#

nothing we can do about it

still bobcat
native geyser
#

they were working on it it should be that fix

jaunty crown
#

i'm sorry to bother you, but
i've added this bot to a server yesterday or 2 days ago, no more than that.

i was using the dashboard to config things and so on, but it suddenly stop responding, so i refreshed the page (f5) and since then, i can't access the dashboard anymore, it's always redirected to an error page with the following message:

Web server is down Error code 521
Visit cloudflare.com for more information.
2022-10-30 00:11:03 UTC

is it off or i'm doing something wrong?

#

this is what happens

quaint sentinel
#

Hello @jaunty crown,

There is currently a general issue, and developers are working on a fix. We apologize for any inconvenience.

jaunty crown
quaint sentinel
jaunty crown
quaint sentinel
#

You're welcome!

pine bough
#

Is there a way to create a playlist that it can repeat on

silent cypress
#

Can you play youtube playlists with probot?

native geyser
native geyser
silent cypress
native geyser
#

probot gets its music from soundcloud, bandcamp and viemo links are also recognized but we did stop supporting youtube few weeks ago

pine bough
#

@native geyser can I do it with Spotify?

native geyser
#

spotify is also not supported due to their policies being strict

pine bough
native geyser
#

command for what exactly?

pine bough
#

To play a SoundCloud playlist

native geyser
#

/play

pine bough
#

Thanks

native geyser
#

yw

split vessel
#

hello, my friend has a server where probot records logs for her, how do I do that for another server?

split needle
fickle crescent
#

Hello, I am having trouble with pro bot. It will not send/save any embeds I try to make. Well it is sometimes but it is quite inconsistent. Sometimes Pro-bot will cooperate and send embeds but as soon as I click on something else or try to make a new embed it deletes the other one from the site. So now I cant edit the embed anymore.

coarse rose
#

error again?

split needle
split needle
fickle crescent
coarse rose
split needle
split needle
#

this is not an error but permission missing on those roles

coarse rose
split needle
#

use vietnamese in #support-int
also giving it the highest role will not help

fickle crescent
split needle
#

kinda like that else it will reverse the changes before saving when it's done saving the previous changes

open elbow
#

Hello! i setup the autoroles but it doesnt give them. anyone have an idea what the issue might be?

drifting field
#

/ commands on the bot aren't working, only listen to # but says to use / that doesnt work...?

lean badgerBOT
drifting field
#

k well just get a different one then