#support-en
1 messages · Page 38 of 1
yes
can I see it then?
I see,could you please check and confirm whether your bot is currently offline? If not, use the command again in a few minutes.
If the issue persists, it is most likely a discord-side issue.
the bot is offline
Alright, may I have your server ID?
why?
So I can escalate the problem to a developer and have him resolve it.
is the bot ok or is it down?.. yall fixing the problem pls?
its not possible to have multiple bots in the same server
hi is the bot down pls?
did you do as Anas asked?
those servers might be on the same shard, regardless of this did you do as Anas asked?
server id is not a private thing and can be obtained easily, giving the id to devs will help them figure out the issue faster
does auto roles work ?
my setup: when smbdy joins: Newcomer AutoRole should be assigned (role limits view to single channel and limits almost all permisions)
then after clicking Reaction Role - Newcomer AutoRole should be taken off the new user, he should get '@'everyone role
the feature does work if there are no permission issues
whan You mean by "issues" ?
make sure the bot has admin perms (or manage roles permission if you dont want to grand it admin perms) and its role is above the autorole you want it to assign
both are true
also the autorole you want to set should not have any kind of administrative permissions (all manage permissions + ban + kick etc)
all Newcomer role roles are grayed out (literally every single one)
do you have discords 'accept rules to continue' feature enabled?
is probot down
you mean this ?
what is the issue you're having?
yes, people need to accept that first in order for the bot to give the roles
idk its offline in my server
kick and reinvite please if its still the same give me an invite link to your server in dms so i can ask devs to check it out
Still offline :/
my server is Turkish tho
Hold on
@sturdy phoenix
As Ruru mentioned above, he'll have the developers look into it.
Be patient please.
Hi, just for your information I have the same issues, the bot is offline since 3-4 hours now at least
Hello,
I added ProBot to my server with the intention of allowing users to utilize the music features included. However, later on I noticed I was having trouble enabling that feature for all and I suppose I am now under the impression that ProBot is much more of an administrative tool rather than just a music bot as it has a lot of neat features. I definitely feel silly as I did not do a lot of research previously. Is there a way that I can allow all users to use the ProBot music features but restrict anyone aside from myself and my admins from using any of the other tools?
hi, There is currently a general issue, and developers are working on a fix. We apologize for any inconvenience.
Thank you 🙂
yw yw
My probot is offline
hi, What does it respond with when you type the command
@digital vine ^^
How long should it be
no eta
When I am on my alt account with default permissions and I type in /play nothing shows up. When I give my alt account admin privileges for testing the /play prompt shows up. My other admins also receive the /play prompt. With that being said, I am concerned if I figure out how to give everyone else permission to use ProBot they may have the ability to run commands that I don't want them to run. I suppose I am trying to figure out how to allow everyone to use the music commands such as /play and none of the other commands. IF that is possible.
— https://probot.io/dashboard log in with your account, then click on the left corner icon, select your server > click on music mode > then enable </play:1> command, can you show me your </play:1> command settings page please?
or use this method bellow:
— https://probot.io/dashboard select your server by clicking on the left corner , click on music module , click on Edit </play:1> command > remove the enabled/disabled roles & DJ roles
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
so just to follow up, we managed to make this bot give Newcomer role but it only gives it after a newcomer accepts the feature (newcomers are able to view other channels before reacting to bot message and before accepting the feature rules) , we re unable to disable this feature for some reason dunno what is causing it
thats how it works, as i mentioned people need to accept those terms in order for the bot to give roles, if it gives the roles right away it'll bypass that accepting rules section
you can not disable it its how it works
We're experiencing issues with reaction roles after the outage
Hey
I add a gif to the image welcome setting
But it doesn't appear
when someone joins
being worked on
only png andd jpg formats are supported
Oh ok
@grave lichen @sturdy phoenix @digital vine @wraith spade @thin sparrow Probot should be back online in your servers now, could you please check and confirm?
It is, thank you
yw
yep its working ty
yw
Users can change color of their nickname
Ok
working thank you
how do u lvl up probot
?
Hi, I purchased premium for the year for probot and the transaction went through, but it still says I dont have access to premium. Can anyone assist
We noticed that you are a premium user, for faster response go to #premium-support
if you mean the rank system is by being active.
oh ok
hey, use </vip move:1> bot number , then you will reserve a dm with bot invite link
How do i get the bot number?
Method “1”
if the bot is on your server:
Type the command </vip info:1> and you will see the bot information and the bot number
Method “2”
if the bot isn’t in your server:
1 ~ Go to the subscriptions section of the control panel :
https://probot.io/premium/manage
2 ~ Click on the invitation button of your bot
3- You will be taken to a new page and you will see the name of the bot and on its side a number such as [2739]
**
picture of method [1] :**
https://i8.ae/BNYYE
**
picture of method [2] :**
https://i8.ae/NwgCO
Thank you for your response, my premium bot is back in my server! However in my dashboard it is still saying i dont have premium access and is asking me to subscribe still.
yw, did you tried to refresh your browser?
I have tried refreshing and using different browsers and the same thing happens.
try kicking the premium version & probot default version and re-invite premium without the default version
Hey, does the embed messages work with emotes outside of my own server even if I nitro?
emotes need to be in the server so that the bot can access it
Cause in the dash it displays the emote from the other server but when sending it doesnt display
That fixed it, you are the best thank you!
because the emote is not in the server
My pleasure.
okay
yw
One more question sorry, is there a way to make the premium bot play spotify playlists? Or does it use its own music system?
We noticed that you are a premium user, for faster response go to #premium-support
spotify isn't supported due to them having strict policies
oh ok, thank you!
We noticed that you are a premium user, for faster response go to #premium-support
yw
Hello,
Sorry for the late response. I had a work meeting. When I have a moment free I will log in w/ the link you provided, take a look, and send you a screenshot. Thank you for your help
We noticed that you are a premium user, for faster response go to #premium-support
@nocturne flax Yes Google Translator user, how can I help you?
I will open ticket
It's back ! Thanks for your work guys 👌
Hey, when i do the /rank for me it work, but when i did it for others it dont work and put rank.png. how can i fix it ?
use the /credits command for people that don't work, then rank should work
How do I delete messages with pro bot
You can do it with </clear:971783621209899011> command
Ty
yw
i cant use it for others
and my problem is with evreyone exept me
Just a quick one guys, it=s it safe to kick normal ProBot if you now have ProBot Prime?
We noticed that you are a premium user, for faster response go to #premium-support
for all for whom the rank does not work, but they can do it themselves. This issue happen only when someone is new Probot user and he doesn't have registered their informations yet
yes
nice!
ok thank u
I rented the premium probot but it doesn't even work
We noticed that you are a premium user, for faster response go to #premium-support
yw
Hey, why isn't leveling working? Bot's role is second highest on the server and people seem to be getting xp and get voice levels required for giving roles (xp needed by texting is set to 0 lvl for each new role so people dont need to chat in order to get roles i think)
ty in advance :3
Hi guys, just added the bot to my server and was wondering if there's any way to change the prefix?
No. Discord force all bots to use /
this is how it looks like
Ah, alright, thanks
Hey, they'll have to type something in chat to get the voice role levelst.
Ah, I see. So if they don't type at all, they wouldn't get the roles regardless of what they do? Also, are they supposed to type something in a special chat or any text chat?
Unfortunately, if they do not type anything in chat, they will not be given the role. Because the bot cannot trigger it, typing anything in I chat is enough.
the bot send me again rank.png !! I did nothing
<@&675070424748654593> ^
general issue, and developers are working on a fix.
@atomic veldt @hasty lily
thanks!
yw, and we apologize for any inconvenience.
What is happening?
Known issue
No further information provided
Broke
The rank ain't working
Known issue
GUYS…
oof rip probot
The bot is working fine, just the site and any image related feature are not working
oof how am i appose to set up reaction roles 😭
Wait till it being fixed is the only way
ok
Known issue and no further information provided
the problem is not from me ?
No
ok thank u
To avoid repeating the same question over and over again, I may post this message here from time if possible until the issues happening are fixed
If you are having issue with not able to access the site, or having any image related feature not working (they show up as files instead of images) then they are known issues and are on a fix. If you would ask for the estimate time when will they be fixed, there is no information provided so we can not tell.
Hope you could understand as we don't want to have issue happen to the bot
its happening to everyone they said just wait till they fix it
probably gonna take a few hrs..
okay thx
The message right above you is about the issue 
To avoid repeating the same question over and over again, I may post this message here from time if possible until the issues happening are fixed
If you are having issue with not able to access the site, or having any image related feature not working (they show up as files instead of images) then they are known issues and are on a fix. If you would ask for the estimate time when will they be fixed, there is no information provided so we can not tell.
Hope you could understand as we don't want to have issue happen to the bot
Thanks! 🙂
Nah the PNG thing is so annoying bruh
Also, how does leveling work exactly? For example, I am level 0 in both texting and typing. None of the channels will give texting xp, so I can only ever earn voice channel xp. When I reach lvl 1 voice channel xp, does it mean I am lvl 1 overall and hence the bot congratulates me in chat? As in, does that mean that my highest-of-the-two level is my overall level?
the bot only announce your text level since voice level can not update by itself so that lvl 1 announcement was your text level
and text level is text level, same for voice level and there's no overall level
Thanks! Makes sense 🙂
It is, thank you
removed feature
how do i do that
What do active rolls and deactivated rolls mean?
is dashboard up?
it is removed so you can not change it anymore
means roles that can, or can not use command
not too sure since it's working for a part of users and not for the rest
I've been trying to reach the dashboard here recently after attempting to get VC logs. For some odd reason, for the past 5 hours, I've been unable to get into the website. However, all of the other websites, including other bot's websites, are working perfectly.
<@&675070424748654593>
known issue and no further information
Dang, so is there an update on people fixing this?
no
<@&675070424748654593>
We noticed that you are a premium user, for faster response go to #premium-support
Hello , You can see all probot commands here :
https://probot.io/commands
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
I want top xp and top credits links
Top xp : https://probot.io/top/xp
Top credits : https://probot.io/top/credits
We noticed that you are a premium user, for faster response go to #premium-support
Tthanks
Welcome 
You can't now , The feature is currently closed
We noticed that you are a premium user, for faster response go to #premium-support
known issue
We noticed that you are a premium user, for faster response go to #premium-support
It says that site is offline. Is there some problem happening about bot or something?
Yes known issue
but only the site for a part of user and any feature related to image generation
other features are working fine as they should
Yup but thats still issue since we aint able to vote
And claim such as probot credits
Xd
as crazy mentioned above, There is currently a general issue, and developers are working on a fix. We apologize for any inconvenience.
@wary gale ^^
guys @lament quarry @nocturne flax , There is currently a general issue, and developers are working on a fix. We apologize for any inconvenience.
@lament quarry follow the channel topic please

Wdym?
yw
Got it, sorry for that.
no worries
ok
I have a problem with probot! Why can't I mute the voice channel from the command with it?
vmute command got moved to </mute:1> :type voice
I want to mention the duration and what I want to mute, and besides that, I don't want to use slash, but I want to use # as a prefix
how do i do?
prefix no longer exists so you can use alias, like vmute @oak trail for example
and I can't put the reason for the duration?
yes like this picture bellow :
yes

Well, how do I get this? @timber helm
**
Dear, to make shortcuts to the commands .. Follow the steps below **
-1 Head to https://probot.io/dashboard
- 2 Choose your server from the left
- 3 Enter any section containing commands
- 4 Press the EDIT button that you find beside each command
I want to make the server welcome message, how do i do that?
and instead of normal clear for aliases, can I also use a #clear instead of normal clear?
yes, there’s no problem (but for you chose #vmute for example)
love you, thanks!
click on https://probot.io/dashboard
welcomer settings
yw yw
Hi, Probot dashboiard is broken?
We noticed that you are a premium user, for faster response go to #premium-support
when i clicked the link it goes here
There is currently a general issue, and developers are working on a fix. We apologize for any inconvenience.
ohh alright
I was wondering why it didn't work, I thought it was a problem on my part!:]]]]]]]
I don't even feel like charging!;))
There is currently a general issue, and developers are working on a fix. We apologize for any inconvenience.
@nocturne flax ^^
Can I have a solution?
❤️
Sadly There is currently a general issue, and developers are working on a fix. We apologize for any inconvenience.
Thank you I loved you
yw yw
for some reason the dashboard doesn't load
@twin hollow
yes, it will be resolved today because I want to set that bot, to make it work well!
that I can't anymore.
you can’t open the dashboard right now, there’s a general issue, dev’s working on it
please ask your question right away, if you don't have any head to #chat-en!
ok, let me know when you will finish the problem. @timber helm
no worries, no worries
alright, Sir 
Yes @timber helm can you help?thank you
working, good job
yw, how may i help you?
show me your </vmute:1> command settings page, from : https://probot.io/dashboard > click on the moderation module > </vmute:1> then click on edit
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
@timber helm NOT WORKING!
its not working because the old prefix was set to #, use for example .vmute now should work with you properly
yw
love you man
@timber helm I cannot open probot dashboard.
same
Same 😦
why is probot not responding
Are there any other bot can use for free to set role reaction?
Mee6 I know but premium needed
hi, what command should I write in order to play music from the link, or has this been removed?
<@&675070424748654593>
We noticed that you are a premium user, for faster response go to #premium-support
hey, at the main time you can use sound-cloud links only, </play:1> term: music link
so youtubs link does not working any more?
youtube isn't supported anymore so you can no longer play youtube links on probot
okey, tnx)
yw
we can not recommend any other bot for that, sorry
try now please
How do we edit the ProBot and change name and avatar?
We noticed that you are a premium user, for faster response go to #premium-support
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
im tier 2 bud....
OMG i am so sorry, yes you're right its in that link 🙂
nw nw
how may I help you?
I was doing welcome image to any one who joins my server
So the image of the one who will join it went right and I cant get it any more
And its name too
Create DE Support ?
elaborate please?
can i see your welcomer settings?
set all your settings same as mine in the pictures below: 👇🏻
take your time.
Hey hey I have a question. In the Leveling System what does it count on Speech? People activly speeking or in a voice channel? I want them to get a rank when they are active
<@&675070424748654593>
We noticed that you are a premium user, for faster response go to #premium-support
Hello , it count on Speech in writing and voice channel like that
To know they rank they have use this command
/rank
But if you ask about A congratulatory message for ascending to a higher level it send when they lvl up at writing only
Hello i would hope you would help me with this problem
thx for the answer but then this is not working. To test it I put it to Speech level 1 and then it should give a new rank. So Member I tested it is already Level 2 and didnt got the rank
Hello , what's your problem
Can i see the dashboard
I wanted to try the /play command but it probot doesent join the vc
Take photo and send it please
Dashboard crashed again ?
No its work
We noticed that you are a premium user, for faster response go to #premium-support
Im sorry it fixed itself im sorry for wasting ur time
Make sure the probot role high than the rank role
No problem 
It higher
pff, no link even a picture of my dashboard ;-;
There is currently a general issue, and developers are working on a fix. We apologize for any inconvenience.
I said, was writing some embed, wanna send them but nothing happened, now infinite loading
@nocturne flax >>> #chat-en 🙏🏼
It was work with me but okay :)
F5 :^)
@timber helm I didn't used translator ?
#chat-en for non-probot related questions
I will open ticket
you dont have to use translator and help in en channel if thats not your main language
ahead to #chat-en please
okay even when I set the Level manually they don't get the rank 🤔
they must be active, to get more XP
c
how may I help you?
how to edit probot prime setting
Well shes already LVL 2. But never got the rank. The Level is set to 1 to get the rank
So basically said they do indeed get there XP, they just dont get the Rank. The Bot is set higher then the role
send me a screenshot for leveling system please
Dashboard is not loading - whats wrong actually ?
There is currently a little general issue, and developers are working on a fix. We apologize for any inconvenience.
@nocturne flax
try </rank:1> his ID that didnt get the rank 2 role
how may I help you?
Hi, does anyone have the issue that when they try to login on the website error 525 pops up? new to this btw
@graceful island @zenith glacier 
This is what happens when I try to login
Anyone know the solution?
There is currently a little general issue, and developers are working on a fix. We apologize for any inconvenience.
Tiger just said it 😉
on most user I only get a png
wait till this problem get fixed, then contact us again so you can check the level
@wary gale @faint oracle
When get fix?
no eta
?
okay 🙂
thanks 🙂
my pleasure
yw
@timber helm is you work at probot?
#chat-en for non-probot related questions
Will do. Thx for ur help 🙂
yw yw
they must be active, to get more XP
by typing , communicating with other people basically (being active)
I can`t open the Probot Dashboard?
What to do?
why do probot send rank.png after i send /rank ?
There is currently a little general issue, and developers are working on a fix. We apologize for any inconvenience.
Ok
wait till the problem i mentioned above get fixed, then contact us again so you can check the level by </rank:1>
ProBot Dashboard down?
this problem or?
@nocturne flax ^^
sorry?
u mentioned problem above, so is it that prob or?
yes it’s a general issue Sir, dev’s working on it.
Is there a way to open my suspended account?
aight thank you 🙂
yw yw
what if i need to play music by url ?
is there a solution ?
#chat-en for non-probot related questions
There is currently a little general issue, and developers are working on a fix. We apologize for any inconvenience.
Ok
how much time will it take?
youtube links is no longer supported either you can use the songs name or a soundcloud link
o eta
?
this is just ... not normal
there is no estimated time 
Is probot down*?
there is a general issue, being worked on
ok
i think so
Does the issue include the dashboard being down?
probot still die ? xd
yes
Okay, thank you!
np
Did the dashboard just go down again?
We noticed that you are a premium user, for faster response go to #premium-support
yes
Oh darn.
It's currently down, I'm not sure how long it has been down for,
Are outages like this frequent? I have had several issues over the last few days with outages.
I also have.
Maybe I transitioned into ProBot at a very unstable time. lol
been having issues for few days its the same issue i can say though the issues we usually encounter aren't that frequent
Why searching so long
So this is a persisting issue for the last few days, alright no worries. I'll stick it out a bit longer.
that depends on the issue, if its from our side around half an hour 1 hour max but if its from our database or host's side then its up to them to fix it therefore i can not give an eta
there is a general issue that is happening atm thats the reason
i personally believe it might be from our databases side though its not certain information just a guess, apologies for the inconvenience
It's totally fine, I'm transitioning between bots for functionality, not necessity.
Mee6 took out music, so I was looking for something to fill that gap without having like 6 bots in my server, but if ProBot functions correctly, it can almost completely replace Mee6 in my servers.
hopefully it'll be fixed soon
?premium
When I try log into the website I get this
<@&675070424748654593> ^
there is a general issue, being worked on
how may i help you?
Ok that's fine I thought it was something I did wrong
I just voted and got nothing, is it related to this too?
you got some credits
you can check your actual balance in /credits command
there is a general issue, being worked on
oh alr,was hoping i was the first one to report the issue but damn u ppl quick
Hello! I'm new to probot and I'm wondering something about the song commands. Could the songs in the queue go to a different channel? Right now they are showing in our #general chat. I'd like them to show in the #bot-command channel or anywhere else other than #general. Thanks!
it shows in the channel where the command is used
Ooooohhhh!!!
use the commands in #bot-command channel and they'll go there
Thank you!!!
you're welcome
yes we're currently having issues with it, hopefully it'll be fixed as soon as possible
oh because there is nothing in the status thing
probot dashboard wont load
what's going on with dashboard? it wont load
We have some issues with it right now. We currently working on it
@queen geyser@timber hornet
Hello im new to probot and was wondering on how to get the bot to show a message when someone joins
status says operational but its still not working
https://probot.io/dashboard -> select your server -> welcomer
(there currently is a dashboard issue so you might not have access to dashboard at the moment)
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
there is a general issue with dashboard, being worked on
cool
What happened to pro bot
there just is a dashboard issue we currently have
how to fix website
you can not
Oh, website still broken ? No problem with the bot ?
devs ignoring the problem
no announcement
where is the announcement they are>?
asap = ? (sorry)
really
as soon as possible
Ah thanks
Dashboard down? SSL handshake failed Error code 525
I'm wating for dashboard

Someone can repair it?
Dashboard not working..
I can I just need Saw and hammer
Where are you from @astral matrix
what do u need time until fixing probot
Is the website down ?
yea
Thx ☺️
:c
we're currently having some issues with our dashboard, hopefully it'll be fixed as soon as possible. Sorry for the inconvenience
how much time will take?
Ok thanks 🙂
Don't know, developers currently working on it
yerp .... ssl handshake error.... when trying to auth to the page now...
We noticed that you are a premium user, for faster response go to #premium-support
hahahaha yep ticket was closed due to being known, any chance for a post to be placed in the #status area?
Does anyone know why this is happening to everyone in my server? When anyone does /rank it sends a all white blank png.
we're currently having some issues with our dashboard, hopefully it'll be fixed as soon as possible. Sorry for the inconvenience
Can't login to the server cloudfare handshake error. I'm trying to get premium so please fix it asap
This issue is related to problem with our dashboard, hopefully it'll be fixed as soon as possible. Sorry for the inconvenience
We currently working on it. Sorry for the inconvenience
👍
Hi
The bot ranking is broken
hello, does anyone know why I can't log in to make bot settings
Thx 
@jovial berry@kindred marlin
This issue is related to problem with our dashboard, hopefully it'll be fixed as soon as possible. Sorry for the inconvenience
Look message above
Okay, So it'll be fixed by itself eventually?
@lusty nest@steady bobcat
we're currently having some issues with our dashboard, hopefully it'll be fixed as soon as possible. Sorry for the inconvenience
oh okay no problem good luck :))
yes, developers working on it
Alright, thank you
Copy paste message 
Well, I want to deactivate something, how can I do it, I need it quickly
me too
dude just read the chat
but i dont think you can
unfortunately you can't deactivate modules or commands without entering dashboard, so you have to wait until it was fixed
i have thats too thats why
what is it
:-:
@sage flint estimated time ?
We have some issues with our dashboard, currently we working on fix it. Sorry for the inconvenience
ok(((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((((
My server is broken
ban
Don't know, its related to developers and source of issue, so we have to wain
LMAO
huh okay
Blacku's brain melting rn because of this users here 💀
Is that the cause of rank command bug?
It gives me just an empty png
Bro my job is answering to your questions and helping with bot. Now im getting 100 same questions, so i have to writing another message to every single question about dashboard issue?
yup
Blacku send announcement of the issue
I can't
I had this issue before, I sat one of users xp to zero and till then it gave us empty png, I thought that happened to all of us now 💀
Hi , is the probot website down? The page won't load and I tried refreshing and reloading.
yes
Like every day at the Moment 😏
Oh ty for replying.
Good luck with that btw
now i realize being in support aint easy
I just saw how many PPL asked the same question 😭 it must be tough replying to all.
Respect
I tried getting to the probot dashboard but it looks like the webpage is not loading. I'll try again later

fr there are ppl like this too
They don't even appreciate.
fr
We have some issues with our dashboard right now, this is why it's not loading. We're working on it
Yup no worries. I typed that message scrolled up pretty far and didn't see everyone mentioning the dashboard issues until I scrolled to the present

Unfortunately, I cannot log into the Probot Dashboard
.
@sage flintguess it would be good if u momentarily pin the message?
dont see the status channel getting updated
!play gng
Could it be that the panel is not working?
.
@narrow saffron
Thanks!
What is the Probot Prime for?
yw
.play gang
its paid version of ProBot
Okay Thank You
this channel was built for the very purpose
Is there a page where I can see the premium features and what each of them does? Don't they have a feature to let you know when someone streams on Twitch or posts videos on YouTube?
I know you want to help, but please do not answer when im doing it and before you start helping, read channel topic
sure
hmm how can i get the proficient role then ? and yh i understand
oh soory here is my problem
How do you actually get this home menu on the server?
HHeya guys, any issues with the bot? rank are not working
Yes, you an see premium features there https://probot.io/premium/, but unfortunately our website is down right now and we working on it. notifications about Twotch streams and YT videos is planned features
The website shows this.
@sage flintdo i can be a helper in the server i can be online for more then 10 hours in the server
This issue is related to problem with your dashboard, we're working on it
@dim pebble ^
Danke!
Hey is the website down?
Oh I wonder, Is there really a helper role here?
how do you enable probot playing youtube playlists/
idk
Hey, we currently not looking for more people for our support team
yea they will fix it
^
yes, we're working on it
oh k soory
Ok
Double pong lol
hmm how can i get the proficient role then?
I'd suggest to add a status about the dashboard so people can check #status or #announcements , so at least we can just redirect them there.
We no longer support YouTube links due to Discord and YouTube policies. But you can use SoundCloud playlist
can probot play playlists from youtube?
They fixing it
no
ah oki ty
Hi, maybe weird question because i'm sure a lot are asking too, but no news ?
activate community discord
We have some issues with our dashboard right now. We're working on it. Sorry for the inconvenience
we currently not looking for more people for our support team
when does probot comeback?
Don't know, it's related to devs and source of issue
it will take too long ?
A little annoying these repeated problems when a server runs mainly using ProBot..
I hope not
Sorry for the inconvenience, we're working on fix it
We have some issues with our dashboard right now. We're working on it. Sorry for the inconvenience
Maximum when maintenance ends
Ok
no eta
Okay man
Ah nice, that what I was going to ask.
I have the community feature enabled and don't have the menu and other community servers don't have the menu either
Then idk 🤷🏽
Okay no problem
I cant login with my discord account on the website
Hello when will the problems of the robot end
<@&675070424748654593>
I got a question
there is a general issue, will be fixed
no eta yet
yes?
Where is ProBot music sourced from? I want to play a playlist
soundcloud
ok thanks
yw
That’s all?
viemo and bandcamp links are also supported but soundcloud i the main source
Ok thx
yw
They're working on it
and when its gonna be fixed ? the website and bot is down many times
this is really getting annoying
no eta yet
oh dam i never used this but if its always gonna be down ima just
as you can see the issue is related to our host so they have to fix it since its not directly on our hands we can not really give an estimated time, apologies!
Okay , thanks for answering.
but please if you know the developer let him speed up the thing
he's doing his fastest
there is better options than cloudflare
i do not know why cloudflare was used therefore i can not say much
alright , thank you.
you're welcome
when we can use the bot
there is no eta unfortunately
ok thank you
My probot sends a file not the Image /rank
is probot dead, it wont show me an image when i try to transfer credits or do /rank
<@&675070424748654593> ^
There is currently a little general issue, and developers are working on a fix. We apologize for any inconvenience.
@mossy bluff wait till the problem i mentioned above get fixed, then contact us again so you can check the level by </rank:1>
Why are there 2 pro bots?
@lean badger is premium paid version
I want to buy premium and I see that the page is unavailable I'm sad 😄
Please get it fixed.
Sorry for the inconvenience, our page have some issues, we currently working on it
may I ask what is the problem in the page
something with our host
why don't you change it? to a different hosting
im at least i got all the changes i needed done before the dashboard went down this morning.
How do I apply to manage the Probot?
we're not looking for more people
+why are you posting this here and not in #support-ar lol
Ok, 🥲 ,
I thought I'd find an answer here

Is /rank command still under work??
Cause it was a known issye
yes, dev’s working on it.
come on wtf the dashboard down again?
Ohh....
Cause it was working a few hours ago and ut has started to repeat the same
everytime i want to access i got unlucky timing? 😂
Lol thats sad
sadly yes, there is a general issue, will be fixed soon.
You better have a good luck or wait
sir, follow the topic channel please 🙏🏼
thanks for response, keep up the great work! 

yh really sorry
nw nw
Can bot play radio url?
if u mean for " 24/7 " paid versions are required
i mean url stream e.g. http/s2.radio.pl:8000
you can’t, at the moment only sound-cloud , Vimeo and Bandcamp ulr’s supported.
ok, add the option 😄
Feel free to suggest your suggestions in #573053418017521664
I guess it's hard for some people to read the news above what's going on and just repeat the same thing over and over again....
It is worth giving information about it on the #status channel
We noticed that you are a premium user, for faster response go to #premium-support
bonjour soucis avec le Dashboard
#support-int svp 🙏🏼
sorry
nw nw
with probot being down will it still log down my server stats or will there be a massive drop in chat activity and joins/leaves stats
its only site and graphics in bot (ex. ./rank)
@spiral oasis sir, follow the channel topic please 🙏🏼
what's wrong with probot?
it doesn't send the capatcha
and the site is broken no one can log in
there is a general issue, being worked on
aha OK thx
@timber helm fix the bot please
<@&675070424748654593>
We noticed that you are a premium user, for faster response go to #premium-support
They are working on fixing problems
We noticed that you are a premium user, for faster response go to #premium-support
so when they will finish? almost
There is no specific time but they are now doing maintenance
nice, but i wish they fix it as soon as possible not like that time
I hope that
👍
why ?
They are working on fixing problems
ok
Those who ask about the bot, there is some maintenance, a little time and it will return to normal
<@&675070424748654593>
hm?
you dont need to mention english support role for that
then ask your question please so i can help you
I just followed the channel topic
sir do you have any bot related question?
there is a general issue that is happening at the moment, will be fixed as soon as possible
When will the Daily website open?
there is no eta yet
Why didn't the transfer open until now?
because the issue isn't fixed yet
How do you not know the time to fix the bot, you are the administrators
Website broked?
Hey i have a problem when i download the rank png file i cant see anything
Because they may not know the issue yet or how long it can take to fix it
because the issue is related to our host since its not directly on our hands
That to
I hope you get it resolved as soon as possible because this is how you create problems for me and others
Crap happens get over it
We have some issues right now, we're working on it, Sorry for the inconvenience
No
Please do not answer when someone from support is here
.
Not again ....
the general functions of the bot work fine, only the dashboard and a few single commands do not, we're working on fix it as fast as we can
we can't transfer money
I know
💀
We try to fix it as soon as possible
okay thank you
You welcome
I can’t control Probot because it says the website is down
We have some issues with our dashboard right now. Will be fixed as soon as possible. Sorry for the inconvenience
Is there a certain time/date that this will probably be fixed?
unfortunately not
Ok
we do not know when exactly it is going to fixed, as we stated above
Can you give me an approximate date?
I just asked that
it is much appreciated if you stop asking questions we already gave an answer to
Thank you for all the help
I said roughly
okay
Hi
Hey, why bot gives me this msg " Not supported provider, please search for song name instead " when I play song through youtube link?
Hello, we no longer support YouTube links due to Discord and YouTube policies. You can just write song name directly in /play command or use SoundCloud link
The website is down, I need to use the dashboard right now
Sorry for the inconvenience, we have some issues with our site, we're working on it so you have to wait until this will be fixed
oh, ty.
Just wait for tomorrow
I've been trying to get the bot in my server for the past 2 days.
Bro's holding 2 chats in solo squad 🤣 🗿
I have the same error message
We noticed that you are a premium user, for faster response go to #premium-support
Funny, last day it was all good, just have a bit of patience lad
This is not cool, Why do they get faster support then people WHO don't pay? -Not saying we dont. But come on. Really?-
Web server is down, Error code 521
I actually linke this support canel more...
Would be good to write short announcement about the current dashboard (and other things) problem ngl, so anyone could just link it as an answer.
Been there, done that, it only delays the inevitable
Well, rip i guess

Can anyone say if it the Web
Will be fixed soon or will it take long time
How can i get the bot in my server tho?
We are aware of the issue
The host error, Its the development team/Provider
We haven't made out yet what the source is but we are looking into it
its work, you can add bot
Worked for me
Then why DOES EVERYTHING BREAK ON MICROSOFT EDGE?!
Hmm what about autopost (looks like it needs to be every 10sec) about current problem? 
Cause it's microsoft edge
Use chrome
And microsoft was named after Bill Gates--- Nevermind, Ima just stop typing.
If you have a question related to ProBot do so here, if not please head to #chat-en thank you
@dark niche #commands
@junior orbithow do i remove login capatcha?so when i type my gmail & pass i login directly no need to check gmail and confirm login etc..that makes me lazy
The captcha exists to make sure you are human
Are you going to do the same for us as you did for the last maintenance, leaving me to suffer for five days?
Maybe do this? To make have the provider fix it. Just a hint to do something.
Well technically the bot isn't down at all, you can moderate your server freely
bro 💀
Convert it at a critical time
Did you guys do something to the website?
I pulled the plug accidentally and forgot to plug it up, no
If you do not have any questions related to ProBot please head to the #chat-en
Laughter
someone finally plug it up
website down?
its working properly now
also why in reaction roles are all the emojis just gone
let me ask devs to check that one
I want to inquire.
Okay, okay 👍🏻
Is it possible to change the prefix of the bot
prefix has been removed so no
But when we do / all bot are concerned that sucks
that is discords slash commands and that is the purpose behind that
nothing we can do about it
the emoji’s seem to be slowly coming back, so i guess its resolved, thanks anyways tho.
they were working on it it should be that fix
i'm sorry to bother you, but
i've added this bot to a server yesterday or 2 days ago, no more than that.
i was using the dashboard to config things and so on, but it suddenly stop responding, so i refreshed the page (f5) and since then, i can't access the dashboard anymore, it's always redirected to an error page with the following message:
Web server is down Error code 521
Visit cloudflare.com for more information.
2022-10-30 00:11:03 UTC
is it off or i'm doing something wrong?
this is what happens
Hello @jaunty crown,
There is currently a general issue, and developers are working on a fix. We apologize for any inconvenience.
understood.
does the discord server announces when it's up again?
Normally, we only make announcements about things that are extremely important and will last for several days. However, this problem will only last a few minutes before it is resolved.
Anyway, I'll let you know when it's fixed:]
i'd be grateful.
thank you for your help
You're welcome!
Is there a way to create a playlist that it can repeat on
Can you play youtube playlists with probot?
you can create a soundclould playlist and play it
youtube is no longer supported so no
well aperently yes it is cuz i have been doing it all day
probot gets its music from soundcloud, bandcamp and viemo links are also recognized but we did stop supporting youtube few weeks ago
@native geyser can I do it with Spotify?
spotify is also not supported due to their policies being strict
What's the command for that
command for what exactly?
To play a SoundCloud playlist
/play
Thanks
yw
hello, my friend has a server where probot records logs for her, how do I do that for another server?
go to the dashboard of that server on the site, go to logs module and set up them there
okay thanks
Hello, I am having trouble with pro bot. It will not send/save any embeds I try to make. Well it is sometimes but it is quite inconsistent. Sometimes Pro-bot will cooperate and send embeds but as soon as I click on something else or try to make a new embed it deletes the other one from the site. So now I cant edit the embed anymore.
error again?
sounds like you did not save them before
what error you mean?
I would click save once and then it would not let me save changes again.
it doesnt linking server's role althru i made him admin
you should be able to save them again after any change but you need to wait for it to save before doing anything else or the data may get corrupt
move the probot role higher in your server role list
this is not an error but permission missing on those roles
mình đưa role nó cao nhất ùi ấy
use vietnamese in #support-int
also giving it the highest role will not help
Oh so I need wait on the message to completely save before saving edits and whatnot?
kinda like that else it will reverse the changes before saving when it's done saving the previous changes
Hello! i setup the autoroles but it doesnt give them. anyone have an idea what the issue might be?
/ commands on the bot aren't working, only listen to # but says to use / that doesnt work...?
<@&675070424748654593>
We noticed that you are a premium user, for faster response go to #premium-support
k well just get a different one then