support-en

[timid cosmos]

Hello, I have a question idk if it fits here:

I was hacked and sent multiple spam messages resulting in multiple server bans. Its been a year already and I still can't join. How do I un-ban? 😦

[split needle]

get the channel's id and use as <#id>

still not answering what I asked

[robust karma]

I thought the get-the-role through certain links is one of the core functions but I suppose its not quite even workin?

[split needle]

not related to the bot in here

[split needle]

it's a new feature just got added for a few months

[next jackal]

would the id be in brackets []

[robust karma]

I've told you bro I've tried all the links and yeah ofcorse the role is above everythin

lol your name

[rain narwhal]

I think the reason why its not changing when you change you Discord Username its because Probot is looking at the Discord ID not Username but I could be wrong thought so if you don't mind please forward this to the developers Thank you.

[split needle]

no as it's discord's syntax for mentioning
you can see the pinned message for more of them

[next jackal]

oh i see

[next jackal]

thanks!

[split needle]

send me an invite to the server in dm and I'll look into it

[split needle]

each id links to every single information that an account has so that would not be the problem

[rain narwhal]

Oh ok that makes more since sorry I kind new to Probot so I'm trying to get familiar with it.

[late sand]

I'm no longer able to play or queue playlists. is there any way to do so without the "Provider not supported" message?

[split needle]

if you're trying to play youtube playlists then unfortunatelly youtube is no longer supported

[mild field]

so sad

[icy cargo]

Let me try

[late sand]

ah okay thank you. What platforms are supported?

[split needle]

only soundcloud by now

[late sand]

thank you

[robust karma]

Sent it mate try check pls

[mild sable]

Hi i nead help

@native geyser

I just want to move my own Permium boots.

Because my old account has been banned

[jaunty sequoia]

Hello @split needle, whenever anyone uses the /rank command, it brings it like a file to download but won't download, what can cause that please

[silver charm]

<@&675070424748654593>

[serene badge]

<@&675070424748654593> -

[quasi rover]

Dm Ruru your bot number, old account id, new account id and a screenshot of your payment transaction

[quasi rover]

use /credits on the user who the bot doesn't show his rank like
/credits user:@jaunty sequoia

apologies for the delay

[graceful cloud]

Is there 2 bots now? Or always been?

[quasi rover]

the second one is premium tier 1

[graceful cloud]

Thank you

[fluid sky]

hello why probot can't play music from Youtube ?

[quasi rover]

probot no longer support youtube due to discord

[fluid sky]

ok but a few days ago I could use the command play + youtube link

And now i can't so i don't understand why

[quasi rover]

same answer ^^

[fluid sky]

okay :/ not realy good

but ok ty

[quasi rover]

no worries.

[jaunty sequoia]

It's asking for amount and additional comments

[quasi rover]

no that's optional, only use user

[azure isle]

hi guys im struggling to use reaction roles. i don't suppose there are any tutorials

[quasi rover]

have you created an embed message yet?

[azure isle]

yes

[quasi rover]

sent it?

[azure isle]

oh no!

[quasi rover]

you'll have to send it and select it from the reaction roles panel

[azure isle]

thankas

[quasi rover]

no worries

[viral mantle]

Why is the bot not responding ?

[split needle]

What do you mean by not responding?

[viral mantle]

doesn't reply

[split needle]

That does not help

I need to know the detail about the bot not responding as you said

[west citrus]

hallo

[tender sandal]

youtube links dont work, but if you search the name np

[quasi rover]

it's no longer supported due to discord

[tender sandal]

that since today bro?

[quasi rover]

2 days ago i believe

[tender sandal]

copy that

same with spotify/soundcloud ect? or that still gud

[quasi rover]

soundcloud still works, spotify coming soon

[tender sandal]

nice! thank you

[quasi rover]

no worries, have a good one

[tender sandal]

youtube still works like this tho, you guys know? 😛

[quasi rover]

we do, just for now

[tender sandal]

but thats over soon?

[quasi rover]

i don't have enough information but yes, probably

[tender sandal]

gotcha

[scenic idol]

Hi, is the issue of /rank displaying unknown .png instead of the rankcard temporary and will be fixed soon? Cuz' all new members are facing the same issue. Also /credits doesn't work for them, it says "The application did not respond", need an admin to run /credits for every member to fix the issue.

[quasi rover]

try #credit instead

[scenic idol]

it says "This command moved to Slash Commands /credits." and nothing changes 😦

[quasi rover]

credit without the s bro

[scenic idol]

it was sent as a normal message bro and nothing changes

[quasi rover]

wdym a normal message

did u ping the user who has /rank issue in the #credit command?

[scenic idol]

#credit

[quasi rover]

did it respond to that?

[scenic idol]

exactly like this

no response bro

[quasi rover]

Head https://probot.io/dashboard

select your server > utility

edit /credits command, add c in the aliases (not capital C)

and save changes, then send in your server
c

[rapid dawn]

@spring mesa

[scenic idol]

works for admin, still doesn't work for member, still facing the same issue bro

[quasi rover]

screenshot your command settings please

[quasi rover]

remove the enabled role & send me your server in dm

[ivory patio]

what is probot premium?

[warped harbor]

rip

idk

[quasi rover]

Tier 1

1 - Adjust your music volume
2 - The accessibility to check the action executioner in the logs
3 - Voice Online feature
4 - Link feature
5 - The possibility to unban everyone
6 - An advanced anti raid & protection system
7 - A stand-alone bot that runs on a separate server, to ensure better performance and higher speeds
8 - additional variables to the welcomer such as [inviter]

Tier 2 has the same functions as Tier 1 but in addition you can change its avatar, name and status
and there's definitely more to come

[quasi rover]

#chat-en please

[hot meteor]

help..

not working

[quasi rover]

you should type the command and wait for that window to pop up to select the command from

[spare ridge]

Can someone please help me?

[hot meteor]

It says I'm not authorized

[spare ridge]

How to use /setxp

[quasi rover]

do you have administrator permission in that server?

[hot meteor]

nope

[quasi rover]

then someone from your server admins has only allowed specific roles to use this command where your role isn't included

[quasi rover]

this command is not ready to use yet, but should be soon

[spare ridge]

Thanks for your response

[quasi rover]

no worries, have a good one

[silent pilot]

Hey I have a quick question!

Is the a command for viewing the server lead board, just like how Arcane does and a command where you can reset the lvl system levels for everyone in the server?

Or if there isn't can you try and make one?

[native geyser]

/top command is basically the leaderboard
/reset command allows you to reset xp

[silent pilot]

Omg THANKS

[native geyser]

yw

[silent pilot]

🥰 🥰 🥰

It worked thksssss!!!!!

[native geyser]

yw ^^

make sure to get the correct id

[lapis pebble]

Hey the ProBot does not take links anymore instead requires us to search by name

Was there a change of function ?

[native geyser]

you can still use links you just cant use youtube anymore since its not supported anymore

soundcloud links are supported though

[lapis pebble]

@native geyser thank you for the fast answer ! I understand !

[native geyser]

yw

[full inlet]

Hi

Where is the command where I can change my Probot prefix?

[native geyser]

you can no longer change the prefix since prefix has been removed

[full inlet]

Oh, why’s that?

[native geyser]

discords request

[full inlet]

Fair enough, so what’s the prefix for probot now?

Is it the one which we previously had?

[native geyser]

no, we use slash commands

[full inlet]

Oh, so only slash commands work now

Gotcha

[native geyser]

yup

[full inlet]

Thanks!

[native geyser]

yw

[zealous breach]

Discord forced probot to use slash like what the point of making everything hard

?

[native geyser]

ask discord instead please

[quiet vortex]

How do I play music?

[nocturne flax]

/play

[quiet vortex]

Ty

[nocturne flax]

yw

[royal sky]

Question does custom bots have prefix’s

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[fossil wolf]

hi i have one question why i can only do /play and everything else doesnt work it say aplication doesnt respond ?

it means aplikation doesnt respond

[zealous breach]

<@&675070424748654593>

[zealous breach]

All probot versions includes premium (1) and (2) are slash command discord has forced bots to use slash command to ease the usage of bots

[zealous breach]

/ping check bot connection and wait and if the bot did the same reinvite it

[crystal kite]

My Problem is that the bot wont join the channel and play the song
It just responds with the message shown in the picture

[zealous breach]

Check channel permission and bot role make sure your bot perms have CONNECT ✅

[zealous breach]

@fossil wolf now try to use the command

[fossil wolf]

not working

i already kicked him from the server once but it didnt helped

[zealous breach]

@fossil wolf check the module on dashboard if its enabled or no

[fossil wolf]

where i can find it may i ask ?

[zealous breach]

@fossil wolf dashboard > music

Make sure the music feature is enabled

[fossil wolf]

music is enabled i already set music bot that /kick can be ussed by everyone

this is better picture

[zealous breach]

Bot isuss it will be fixed soon just wait untill the bot gets stabled

[fossil wolf]

but this is happening like 1 or 2 months already

[lime hollow]

Ping actual support

Not all

Just one

[zealous breach]

#chat-en

[lime hollow]

?

[zealous breach]

Bot connection is not stable wait the bot to be stable

[fossil wolf]

ok ill wait but i dont think it will work if it not working that long

but thanks

[zealous breach]

This channel for probot related if you are not here to ask about it use #chat-en for chatting

[pulsar geode]

Hi there sorry im just wondering how to use the primium settings after purchase cant seem to access it on the panel

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[zealous breach]

You invited the bot on your server?

[pulsar geode]

indeed

[lime hollow]

I’m directing the user to get help from someone who has the support role

[zealous breach]

Kick thr normal one

[pulsar geode]

oh okay

[zealous breach]

Read channel description

[lime hollow]

He didn’t mention support anytime

[nocturne flax]

Hello I am having issues with probot going on and offline repetitively and also when it is online I go to try and lock a channel it says this

[zealous breach]

I did #chat-en

[lime hollow]

On another issue

[zealous breach]

Bot isuss wait till the bot gets stable

[zealous breach]

#chat-en

[nocturne flax]

How long will that generally take if you don't mind me asking bc my server has anti raid on and that's the bot protecting it

[fossil wolf]

thats the same what shows to me and i already asked them

[zealous breach]

No eta for that but it will be informed in #status if its bot bug

[nocturne flax]

That's for the lock feature of probot

[zealous breach]

@fossil wolf @nocturne flax

Chatting here is not allowed go to #chat-en

[sacred vault]

Is it possible to setup polls using probot?

[native geyser]

they seem to have it, for now at least

[native geyser]

elaborate please

[royal sky]

K good

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[sacred vault]

For example if we wanted to do a movie night and wanted to get a vote on what to watch is there a command to setup a temporary poll?

[native geyser]

maybe you could do it with reaction roles however it does take some time to set it and it has to be set on dashboard you cant do it with commands

so i dont think it would be beneficial for you

[quaint folio]

How does one loop music?

[native geyser]

/repeat

[nocturne flax]

hello!

amm i want to know if there is some help

[native geyser]

yes?

[nocturne flax]

when i mute someone he dont get muted

idk why

[native geyser]

what does the bot reply with

[nocturne flax]

✅ @languid mauve muted from the text! 🤐

[native geyser]

but they can still send messages?

[ashen basalt]

Probot dont support youtube anymore

[nocturne flax]

yes

[ashen basalt]

damn

[nocturne flax]

oh no

[native geyser]

yes it doenst

[nocturne flax]

my bad

[native geyser]

its channel permission issue
channel settings -> perms -> find the role that is overriding muted roles send message permission -> set it to / instead of ✅

[nocturne flax]

i'll try

ohhh it works

thank you very much bro

[native geyser]

yw

[cerulean lynx]

Hello I’m confused I’m trying to play music and the bot messages back with not a supported provider what’s that?

[native geyser]

youtube is no longer supported

[cerulean lynx]

Ok then what applications are?

[native geyser]

only soundcloud is at the moment

[bitter kite]

how to give xp bonus?

[native geyser]

/setxp
/setlevel
^though those commands are currently being tested will be out really soon

[quiet vortex]

How do I level up?

[native geyser]

by being active

[jaunty lynx]

Hi ruru, is the daily command back up?

[native geyser]

wasn't disabled

[olive star]

Hey, my friend accidentally deleted way too many messages with the clear command. is there any way to undo this?

[native geyser]

not possible

[olive star]

Thank you!

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[native geyser]

youtube is no longer supported

[little breach]

Whhhhh

Ah. Hm.

[lime lagoon]

Hey! quick question. the BOO promo code isn't working when signing up for a new subscription, any idea?

[nocturne flax]

<@&675070424748654593>

[quasi rover]

change your browser

[lime lagoon]

that worked, thanks much

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[quasi rover]

no worries! have a good one

[fickle crater]

anybody have a new replacement for bots that can play youtube

[native geyser]

#573048353458356234

[bright oak]

any1 know how to change probot prefix?

[native geyser]

you cant anymore since prefix is removed

[bright oak]

everytime anyone does #roles in gen chat a list of the roles come up

any other alternatives to stop it?

[nocturne flax]

hi i need help with the /setlevel command i tried / and the bots prefix of # but neither work in setting a users level can i atleat manually adjust in the dashboard

[native geyser]

you can limit the command on dashboard

[native geyser]

its not completely out for public yet

[nocturne flax]

dang

[bright oak]

thank you ruru

[native geyser]

yw

[cobalt knoll]

Is there a ticketing system with probot ?

[native geyser]

no there isnt

[cobalt knoll]

Oh, Thanks UwU

[native geyser]

np

[split needle]

Use only 1 support channel

Go to #support-ar and mention the support role in there

It is disabled

[slender shuttle]

So if I want the auto respond on, how do I make it mention the channel like #channelname?

[native geyser]

check the pinned message

[inner fulcrum]

I want to give my entire server a role, but it says that that command is not enabled. How do I enable that?

[native geyser]

dashboard -> moderation module -> role command

[inner fulcrum]

Thanks

[native geyser]

yw

[slender shuttle]

Ok

[nocturne flax]

how to i change the prefix of the bot?

[native geyser]

prefix is removed so you cant

[nocturne flax]

oh ok

thanks

[native geyser]

yw

[split needle]

Only roles that can use the music commands

[iron ember]

Hey guys

1st Question:
HOW ? 🙂

/top ... menu ...
My opinion: Bad
The way before was better with #top voice 2 (for page 2 for example)

2nd Question:
Does it give a list where i can c when a user is passing a rank ?
I mean, with what points do i pass a level
For example 1 standard
2 - 2500 xp
3 - 6000 xp
4 - 10000 xp

i can c the xp of my users and i wanna c, how much xp he still needs, while he will pass a rank

i need it 4 voice points please

[minor barn]

Could something like this be pinned?

[split needle]

1. in the embed is the old thing, you can replace the prefix with slash and use the command as prompted
2. no but you can suggest it to be a feature. just need to reword it to make more sense and easy to understand

the disabled role will not be able to use the command. but the moderation commands are already restricted to only administrator (bypass by default) and moderator roles if set

[split needle]

not really since no one would check the pins for those things

[minor barn]

Ok, I was thinking it would make things easier so it doesn’t get asked multiple of times

[iron ember]

1st /top voice 2 doesnt work
2nd: My Mate is lvl 6
When do he pass level 7 ? How much xp does he need ? He has 3070xp
I need a list of all ranks for voice xp, it must be defined in the bot
That would be nice
I hope u understand what i want 😄

[split needle]

for the top command, make sure you have all the prompts used which including type and page
and we have no level/xp chart to show so you can just suggest it

[tacit finch]

Not everyone can use / and that's bad.

[split needle]

we know but discord asked us to, not our decission

[magic zenith]

@split needle why is it some of our members cant see their rank? its in .png

[iron ember]

but how does the bot know when he passes a level ?
It must be defined 🤔

[iron ember]

same here
a few dont show

[split needle]

any chance they're new to the bot? if then ask them to interact in the server for a while then try again

[split needle]

it counts the voice level by time spent in voice channels, and only update the roles once text xp is gained which is a thing we really can not resolve by now

[magic zenith]

They have been trying since yesterday.

[split needle]

then let me ask about it since it's related to something else

[magic zenith]

@split needle some can see theirs.

[split needle]

I know about that

[iron ember]

could u ask the bot-writer ?
it must be defined in the bot

[magic zenith]

anyway the only way we can know their lvl if they level up 😅

[split needle]

it's just a bunch of random numbers instead of something listed that you can read

[iron ember]

what the ?
Can u give me access to the bot datas ?
Somewhere it hast to be defined.
I cant be random ... thats not possible

[split needle]

I have no access to it but that's what I know as how random the xp requirements are for each level

you can try to guess it

[iron ember]

U earn random xp but the rank is defined

[split needle]

yes ik about that

and the xp requirement for each level following a formula to calculate

[iron ember]

that's modest that everyone get random rankup

[split needle]

no they will have the same xp requirement

just the requirements are not in a rounded or even number but more like a random line of number from a formula

[iron ember]

so the points when i rank up are defined ?
If i am level 1 and have 1000xp
I need 2000xp for level 2
3000xp for level 3

i earn random xp
for example User 1 get in the same time (as example 4x1 Minute) as user 2
1: 200 500 100 200
2: 500 100 200 200

total 1000xp for passing level 2 (2000xp)

I only need the information when i do pass level 2 (2000xp) and level 3 (3000xp)

I dont want to know how the formula is and how much points i earn
i just wanna know, with what xp the level is defined

or am i wrong with my understanding ?

[split needle]

well I understand you at this part but you already have like the estimate time to get the role rewards feature while setting role rewards on the site which is near to correct
otherwise, there's no feature or possibility to get that info even from the developers

[iron ember]

isnt it premium ?

[split needle]

upcoming commands and not yet added

[split needle]

for premium for now for testing

[iron ember]

I can define on the website, when the user is getting/take away a role if he passes a defined rank, yes
But every rank must be defined with a xp value like

Rank:
1 = 1000xp
2 = 2000xp
3 = 3000xp
4 = 4000xp

that value must be defined in the bot
i dont care about the formula to determine the xp he earns

It would be nice, if i can get an answer from the bot-writer
he has that information 🙂

[split needle]

well not as I just answered

they have it as a formula with like "x" is a const to generate the xp requirement for each level and the xp requirement is not being shown as a readable list but just that formula and I have no information about the formula they used

[iron ember]

thats the reason cuz i said the bot-writer has that information or are u the writer ?

[split needle]

I just can not ask them even if I want to as it's a disclosed information and idk why

if I was the bot maker then I could just get a list of that with ease

[iron ember]

Thats what i said 😄
The Bot-Writer has that information
Idk if they are reading here

[split needle]

they usually not

[iron ember]

bruh ok, thats sad 4 me 😦
Would be nice to get that information
thanks 4 ur patience and help

Is there a possibility to give voice xp with a command ?

[split needle]

soon

[iron ember]

that would be perfect
Then i can make my own list

[slender shuttle]

Just to clarify the rep is still not working?

[split needle]

not yet

[slender shuttle]

Ok ty gn

[warm sigil]

HI,only images in the bug?

[split needle]

if you're testing yourself then the bot will ignore you as you have administrative permission

[warm sigil]

NO,i'm sor.
the is testing so the why?

sorry I EN so vrey not good.

[split needle]

oh wait I know what you mean

if the text message is included with an image or any file, the bot will let them pass

[warm sigil]

YES

[split needle]

it is just how the feature is worked so there is nothing you can do

[warm sigil]

Can this be fixed?

[split needle]

it is not a problem so there is no fix for it

[warm sigil]

emmm,this OK.

[real crypt]

Hey

How i can mute ppl useing #

[split needle]

use slash by now

prefix is slowly being disabled and removed

[real crypt]

Sad💀

I really loved the old way

[split needle]

discord asked us to do so, there's nothing else we could do

[real crypt]

Ty

[nocturne flax]

Hey so I’ve got the kick admin feature turned off for my mods, that way no one can prune the server.
But can my mods use the probot kick feature and if so does that give them access to pruning still ?

[grand marsh]

7 of my servers members are returning with blank rank card.
Any fixes?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[split needle]

pruning is not a feature provided by the bot, so they will not have access to
and if you have set the mod role in your server as moderator role on the bot's dashboard then they can use the command, otherwise, can't

[split needle]

have reported it

[grand marsh]

?

[split needle]

it's an issue related to something else

causing the bot to not update, or get any user data to generate rankcard or update names on them

[grand marsh]

do u know what it is?

[split needle]

I just know that it's an issue on going, so no further information from me

[grand marsh]

hmm okay
there ranks range from 1 and 5

[split needle]

that's just any user new to the bot

[urban crystal]

hi! , i have an issue with the automod, it doesnt work at all

auto responder and other features works

can someone help me pls?

[quasi rover]

is it you testing the automod or someone with no roles?

[urban crystal]

i test the automod

[quasi rover]

Well then it doesn't work cuz it ignores those with administrator permission

[urban crystal]

thank you, now i try to enter with a new account

[quasi rover]

no worries

[urban crystal]

and i try

thanks a lot!

[quasi rover]

😁

[elder linden]

how edit prefix?

<@&675070424748654593>

[twilit rampart]

My voice rank is not going up anytime soon.
<@&675070424748654593>

[split needle]

removed so no longer able to change it

[split needle]

are you having any no xp role or being in no xp channel?

[elder linden]

badly

[split needle]

ask discord to redo it

[twilit rampart]

I checked the settings and it appears it was an invalid role.
Sorry about that.

[nocturne flax]

Cheers for the info

[nocturne flax]

So basically to prevent pruning I disable the kick feature through discord and enable it through probot ?

As probot doesn’t have a prune feature

[north trellis]

vote

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

@north trellis https://top.gg/bot/probot/vote

[reef frigate]

Quick question, is there a way to set the bot so it returns roles after someone leaves and rejoins?

[quasi rover]

nope

[reef frigate]

Damn, so i would need another bot just to return them

[split needle]

yea if you want to

[limber robin]

Hello I have a question:
Does the probot leveling system support giving the same role with different conditions?
for example =>
A member must either have Level 5 in text OR Level 5 in Voice to get a the same role f.e. member
Is that posssible or not?

[pure wolf]

How to get profile levels?

is it from vc or chatting anywhere

[full sluice]

bot lost ability to add playlists since of today? I write "/play link to playlist " and it gives me (Not supported provider, please search for song name instead), I didnt have this problem when used "#" before, soo am I doing something wrong after the command change?

[quasi rover]

yes, create 2 role rewards with adding the same rewarded role
for the first role reward set text level to 5, voice to 0
for the second role reward set text level to 0, voice to 5

[quasi rover]

chatting anywhere probot can see

[quasi rover]

Probot no longer support youtube due to discord, you may use soundcloud links now, spotify coming soon

[pure wolf]

ty, does command works as chat?

[limber robin]

It says Role Position as warning, does that matter in that case? Both roles are below the bot role so should work

[quasi rover]

slash commands, no

[pure wolf]

only slash doesn't count?, aight ty

[quasi rover]

it means whether he reaches text or voice he'll earn the role, don't worry

[full sluice]

oh, I guess now i need to figure out what is soundcloud and spotify

[limber robin]

ahh easy :D thanks a lot

[quasi rover]

no worries, have a good one

[shadow stone]

Hey, is there a way to let only a certain role use probot commands?

[native geyser]

dashboard -> find and edit commands you want to limit -> add that role as enabled role

[shadow stone]

Noob question, but where do I find the dashboard?

[native geyser]

https://probot.io/dashboard

[lime dust]

Hi

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[native geyser]

hi how may i help you?

[lime dust]

Can just buy premium yearly

What i should do next?

[native geyser]

have you invited your new bot from https://probot.io/premium/manage?

[ivory patio]

Is there a music dashboard controller?

[native geyser]

wdym

[vocal crystal]

the color/color list are colors for your profile? or is that suppose to be something else?

[native geyser]

its for your name color

server based

[ivory patio]

can you move @stone cloud to #747813467825897562?

[native geyser]

people might be listening to music let bots stay in music channel

[ivory patio]

no one plays music with it

can you move @stone cloud to #747813467825897562
and move @lean badger to #918428767087628328?

switch probot

[native geyser]

if you want to use the bot use it in music channel
and please dont use this channel unless you have a question related to the bot itself

[ivory patio]

thanks for moving

[scenic idol]

Hi, may I know what's the difference between Role Given and Role Updated for the logs?

[native geyser]

role given is when someone receives a role
role updated is when someone updates role permissions

[scenic idol]

I see, got it! When members are rewarded with new role under leveling, does it count under Role Given as well?

[native geyser]

yes

[scenic idol]

Roger that, thanks a lot!

[native geyser]

yw

[nocturne flax]

Cheers for the information

[scenic idol]

Hi, can we notify members of the newly rewarded role when a set level is achieved instead of notifying them for every new leveling?

[quasi rover]

enable "dm member" next to each rewarded role via the leveling system panel

[scenic idol]

Thanks for the reply, is there a way of notifying via a channel instead?

[quasi rover]

unfortunately, it's not. you can suggest it in #573053418017521664

[scenic idol]

roger that, thanks again!

[quasi rover]

No worries

[quasi rover]

@nocturne flax #chat-en

[nocturne flax]

oh ok i see what i was doing wrong thxs

[scenic idol]

Hi, can I know what are points for? it's not the same as xp right?

[quasi rover]

it's not, it's server based points controlled by server admins, points managers

[scenic idol]

May I know what can we do with points? as a server admin

[quasi rover]

add/remove points to your server members for any event you run

[scenic idol]

Another type of rewards for the members?

[remote star]

hello! the /setlevel command is not showing up in my menu.. anything i can do to fix that? i'm switching from one level bot to this one so yeah

[scenic idol]

I see, got it! Thank you!

[quasi rover]

it's not out yet, they're still testing this command but it should be running soon

[remote star]

gotcha, thank you very much!!!

[quasi rover]

no worries

[fluid sentinel]

hello

[nocturne flax]

are we aloud to plug our own servers?

[lime falcon]

I wanted to listen to the my spotify playlist, but its showing **not found 🔍 **.
while other music bot is playing it fine.

[quasi rover]

Spotify isn't supported yet, but soon will be
you may use soundcloud playlists for now

[lime falcon]

ok, thanks for quick reply

[quasi rover]

no worries, have a good one!

[nocturne flax]

zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

I need help

I cant play song

[quasi rover]

use the song name, probot no longer supports youtube links

[nocturne flax]

Thank you!✌️

[quasi rover]

no worries, have a good one

[rugged junco]

Hey i bought the premium version of probot and I can't figure out how to download the premium version?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

hey i bought the tier 2 premium version but it says that i bought tier 1

[native geyser]

You have tier 2

[little lagoon]

Hello who’s admin

@native geyser

@native geyser

I have 1 question my brother

[native geyser]

Hi, you can ask your question right away instead of randomly mentioning staff members multiple times

[little lagoon]

Cool

@native geyser i have 1 question

I say when top week in vc reset

?

[native geyser]

Every week

Utc+0

[little lagoon]

What

?

@native geyser no im say when reset friday ?

[native geyser]

Week ends after Sunday not Friday so it does not reset in Friday

[little lagoon]

@native geyser ohh thx you my brother

[modern sorrel]

Hi Team, I seem to be running into a bug with Reaction Roles. On my test server it works as intended, but on my main server the roles do not populate. Has anyone else run into this issue?

i have images if needed

[tardy nebula]

Sunday or Saturday?

[native geyser]

Do you mean roles do not appear?

[modern sorrel]

that is correct. they show up on the server when using the roles command but not when trying to make a reaction role.

[native geyser]

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
When the week ends (in utc+0 time zone) it resets

[tardy nebula]

Ok thanks ❤️

[native geyser]

It's about probots role order, only the roles that are below probots role will be listed if you want all to be listed in your server settings -> roles -> drag the bots role above other roles

[modern sorrel]

ohhhhh i get it!!! thanks! i thought it just needed Admin access!

[little lagoon]

@native geyser but im from iraq

Idont speak arabic

[native geyser]

And?

Sorry I didn't get why you mentioned this

[tardy nebula]

What time is it with time zon iraq

[little lagoon]

. @native geyser

[tardy nebula]

Reset top week

[native geyser]

Bots time zone is utc+0 you can convert it to your own time zone

[little lagoon]

But day my friend

[tardy nebula]

Ok thanks ❤️ sorry for wasting your time

[little lagoon]

When reset on day

[native geyser]

Bots time zone is utc+0

It's daily reset is going to be after every day

And weekly is after every week

And monthly is after every month

[little lagoon]

Ohh ok ok thx you my brother ❤️🔥 @native geyser

[native geyser]

Np

[little lagoon]

❤️

[rugged junco]

I bought premium and when I try to use premium features it just tells me to buy it again

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[boreal siren]

How does the colors module work

[quasi rover]

#1 ~ 👉 Go to server settings -> Roles.
#2 ~ 👉 Add numbered roles like the picture below.
#3 ~ 👉 Save and you're good to go.
https://i8.ae/7hM2w

Now you are ready to use these colors.

/colors
Shows the colors list

/color number
Choose/change your color in the server.

to remove your current color: /color 0

[boreal siren]

thanks chief

[quasi rover]

no worries

[boreal siren]

Server settings on discord or on the dashboard

[quasi rover]

create these roles manually on discord

[boreal siren]

Yeah i did that but now it says "color roles should not have administrative permissions"

[quasi rover]

then remove any moderation permissions from this role

including manage messages, administrator, manage nicknames, etc

[boreal siren]

It doesn't have any to begin with

[quasi rover]

u sure?

[boreal siren]

Yeah

[quasi rover]

screenshot its permissions then

[boreal siren]

And administrator is unchecked

[quasi rover]

screenshot the rest pls

[nocturne flax]

Does youtube not work with probot's music anymore? I keep trying and it's just not working.

[quasi rover]

send me your server in dm

[quasi rover]

probot has stopped supporting youtube links due to discord
you may use soundcloud links or just type the song name

[nocturne flax]

Oh it's just youtube links? So the youtube still will work?

[quasi rover]

not quite sure if it'll keep working like that for too long

however spotify will be also supported soon.

[deft thorn]

YouTube is completely disabled

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

Sadly I don't use spotify or soundcloud for music lol, but I appreciate your quick response and helpfulness.

[quasi rover]

no worries, have a good one

[modern hedge]

Hello 👋

[nocturne flax]

I got youtube working with song name btw but thank you!

[quasi rover]

Ak#2037 ☑

#chat-en for non probot related questions please

[modern hedge]

No one here can't help me ..?

[quasi rover]

please keep this channel on topic this is probot support channel, ask in #chat-en

[modern hedge]

Ok thx

[quasi rover]

np

[abstract lotus]

the cmd /setxp is disable ?

[quasi rover]

it's not out yet since it's still being tested but it should be running soon

[abstract lotus]

OK ! nice thank you

[quasi rover]

no worries, have a good one.

[placid tartan]

Hey! , how can i add videos to the bot's instant replies

[quasi rover]

use the video link in the response

[placid tartan]

I meant a local video, as video I've edited and i want the bot to answer with it when a related thing is going on

[quasi rover]

upload this video anywhere on your discord, share its link and copy paste it into the response

[faint olive]

why can't I send links?

[quasi rover]

what for? please elaborate

[faint olive]

Music when I try to put links

I want to play thatveganteacher song uwu

[quasi rover]

@faint olive

#573048353458356234

[faint olive]

:( I want to play thatveganteacher songs uwu

[tawny bloom]

Ok thx

[quasi rover]

just type song name bro. Don't use link

[faint olive]

I did. It didn't work.

[quasi rover]

response?

[spring glacier]

Can @everyone use this bot? If so how do I make it to were only mods can use it?

[quasi rover]

you'll have to edit each general & music command through the dashboard https://probot.io/dashboard
for example you select your server from the left corner, enter utility module, edit /profile and add your mod roles in Enabled Roles

[spring glacier]

Thank you!

[quasi rover]

no worries, have a good one

[spring glacier]

You too!

[quasi rover]

[toxic anchor]

Hello I have a question

@quasi rover

[quasi rover]

please ask your question right away

[toxic anchor]

I love you makers of Pro Bot and if I bothered you I'm sorry

[quasi rover]

likewise bro

[toxic anchor]

Thank you very much, peace be upon you

[quasi rover]

🙏

[frigid fjord]

my pro bot isnt working

its saying unsupported

constantly

[quasi rover]

you mean for /play?

[frigid fjord]

yh

[quasi rover]

try song name without link then

[frigid fjord]

okay thanks

[quasi rover]

no worries

[wanton hawk]

@quasi rover can i ask a question

If that song is private?

How can members play it

[late compass]

[brazen tundra]

<@&675070424748654593> Is playing music from YouTube in VC not supported when using the video URL in slash commands?
It was supported with the assigned prefix, so I'm confused.

[modest river]

<@&675070424748654593>

[modest river]

https://probot.io/dashboard > server > Mod Actions

[modest river]

Use the name of the song does not work with youtube link.

[gritty moss]

hi

i need help with something

how can i change the prefix of my probot

<@&675070424748654593>

<@&675070424748654593>

[modest river]

now it will work with slash / the prefix was removed from the website

[hidden zinc]

Hi

How to mention a channel in probot welcome

<@&675070424748654593>

<@&675070424748654593>

[modest river]

<#IDchannel>

you must activate the developer mode to be able to see the id of the channels

[balmy wind]

when i type /play [songs name] itll give me the message that its going to play such and such song but then no sound happens. It was working all the past week and just tonight its acting up

[quasi rover]

try /stop then play again

[quiet holly]

I'm having the same issue

I did what you said brando and it didn't fix it

[quasi rover]

does the green ring show around its avatar while it's connected to your server?

[quiet holly]

No, it just shows the song is playing but none of the people in vc can hear it.

[quasi rover]

kick & reinvite the bot then
https://probot.io/invite

[balmy wind]

now it says music is under maintenance and to contact support

[quasi rover]

i see

aight let's just give it some time 😅

[quiet holly]

How long do you think it's gonna take, sorry for being impatient 😆

[quasi rover]

no eta, but it usually doesn't take long

[quiet holly]

Ok for sure, thank you.

[quasi rover]

no worries

[urban hornet]

How long will maintence take?

[quasi rover]

^^

[nocturne flax]

probot wont play music it says to contact support staff

[split needle]

under maintenance

[nocturne flax]

ok thanks

[split needle]

not sure why but I think the problem not not able to find songs on soundcloud

[silent geyser]

One message removed from a suspended account.

[split needle]

right above you

[nocturne flax]

do we have an eta yet?

[split needle]

no

[nocturne flax]

lunabot better anyways

[solemn grail]

i can't play music in my room

[split needle]

same above

[ornate flume]

Has YouTube been removed as a music channel for ProBot?

[split needle]

yes

[ornate flume]

Frickin' heck.

Does anyone know an alternative? I use ProBot for other things, but no way I can run D&D without it.

[split needle]

well we don't do bot recommending here
you may just find one online instead

[dusty zenith]

@near canopy
كيف اسوي البوت عربي

[floral veldt]

Maby you can use SoundCloud

[ornate flume]

Kenku.fm done)

[dusty zenith]

😑

[ornate flume]

I think if you can't offer a service, then recommending a viable bot is more than okay, no?

I actively use ProBot, but if my needs are streaming YouTube ambient tracks, then lets find solutions.

[split needle]

well as said in #573048353458356234 that we can not discuss about other bots in here, including recommending any

[floral veldt]

I don't know if SoundCloud also offers music for DnD Tabletop, but the bot plays the music

[split needle]

#support-ar

[ornate flume]

They likely have tracks

[split needle]

@floral veldt you may need to check the channel topic

[ornate flume]

Chill, hombre. 🙂 Kenku isn't a bot, and YouTube isn't either.

[split needle]

I mean we are here to only offer supports for probot, not to recommend any other service so you may understand that as well

[ornate flume]

Would help to have known you're a mod by being online.

But you're right. I will take your harsh tone and just switch away from ProBot entirely then 🙂 Easy enough choice.

Beats a healthy discussion

[split needle]

your choice
I have no control over that

[floral veldt]

I think we all can help, when we can help. Later the day I have read this once in this Chan El, that we can use the link from SoundCloud for the probot.

[split needle]

yes you can help but not by just appear out of nowhere

the channel topic includes how you can help someone in case you want to

[floral veldt]

Oky, next time I say good morning, when I drink my coffee 🙃

[mighty wraith]

Why does probot send my rank in embed fails while when others try its normal

[floral veldt]

But now my question. I also have read that we can play music from Spotify. Is it right?

[split needle]

a known issue
try using the /credits command and use the /rank comand again

[split needle]

not yet as spotify is not an easy platform to have its music streamed out of its service

we may have it included but with limitations, or never have it in the bot at all

[floral veldt]

Ah okay, so we wait. Thanks.

[sharp maple]

How long this maintenance?

<@&675070424748654593>

[quasi rover]

no eta

[nocturne flax]

Have to say I come in to check on an issue and the first thing I see is a <@&336913504051265537> treating people like crap.

Not a good look.

Maybe titling yourself "Rudest Mod" isn't the best idea for a company?

[split needle]

still there's no reason you need to ping the whole mod role
if you have no question related to the bot, better to head to #chat-en
this is rule enforcing and you can not express much through texts

[balmy wind]

If I'm reading this correctly probot will no longer play music through YouTube?

[split needle]

yes

[balmy wind]

What platforms will probot support for playing music or is that command being done away with?

[split needle]

for now is soundcloud
more platforms will be added if possible

[balmy wind]

If I change the prefix for commands will it still auto populate commands when I use the original prefix?

[split needle]

well you can no longer change the prefix as the bot will be working with slash only

[balmy wind]

I see, thankyou for answering my questions

[spare tulip]

why is probot saying that music is under maintenance and that we cant use it

[split needle]

because it's under maintenace

[spare tulip]

oh

[split needle]

to fix some bugs related to it

[proper bridge]

Hello, supports. I have a extremely important question. In the tab "Embed Messages", I want to create a message and put an emoji, mark roles and persons in the message, but don't know how to do that. Please help.

[split needle]

see pins

[proper bridge]

Thanks a lot. I will try!

[molten pivot]

Music is under maintenance, please contact us at the support server.

[split needle]

maintenance to fix some related bugs

[molten pivot]

Is it not working on the server itself?

[split needle]

it is not working on every server

not just yours

[molten pivot]

ok thank you

When is the server restarted?

[split needle]

it will not be restarted but if you mean when will be it fixed, there is no information provided

[molten pivot]

ok thank you

[austere flare]

is the music down?

[split needle]

yes
read above

[austere flare]

Ok

[proper bridge]

What about Emoji/Reaction in embed messages, I can't see examples in pins?

[split needle]

the syntax is <:emojiname:id>
you can use the method below to get the id faster. can be used to get id of other things
https://i.imgur.com/I32H7cn.mp4

[earnest thorn]

If you gain like level 30 in some discord group then you leave and rejoin. Will you lose your level?

[split needle]

no

[earnest thorn]

Oh oki. Thank you

[proper bridge]

Thanks for help/

[snow prairie]

hi my bot doesn't want to play any music because it says music is waiting

[deep depot]

Hi i need help about thism when i try to play music i get this message

Music is under maintenance, please contact us at the support server.

[quasi rover]

please wait until it's over, no eta but shouldn't take long

[deep depot]

Thank you for the answer!

[quasi rover]

no worries

[thick obsidian]

Sry guys but i'd'like know if probot is on maintenance ?

[crude estuary]

only music is under maintenance

[thick obsidian]

okay for a long time ?

[crude estuary]

there is no information about the duration

but it will be as soon as possible

[thick obsidian]

okay thx

[normal hatch]

A team?

why is not working music ?

[quasi rover]

as it says there's a maintenance please be patient

[lone wharf]

Heloo sir

i have invited 9 people, but why i only get 9karrotz?

[quasi rover]

wdym?

[night adder]

hello why dose my music channels wen i do a command is says under maintance

[quasi rover]

just wait until it is over

[night adder]

ok is it something i did to it

[lone wharf]

about refferal program sir , i have sucseded reffered 9 people , but i just receive 9 karrotz not 900 karotz

[quasi rover]

no it's just under maintenance as mentioned

[night adder]

ok thanks i was worryied it was something i did

[quasi rover]

please speak your main language (Arabic) in #support-ar

[lone wharf]

حول برنامج الإحالة سيدي ، لقد نجحت في الحصول على 9 أشخاص ، لكنني استلمت للتو 9 كاروتز وليس 900 كاروتز

[quasi rover]

what's your first language??

[night adder]

i am support to host a halloween event on my staff and i cant cause music down

[quasi rover]

no need to mention that here

[night adder]

mention what

[quasi rover]

do u have any further questions?

[night adder]

what i was trying to state was without the music bot its hard to do my job aka somewhere else

[quasi rover]

like i said you'll have to wait until it's over, if you've no further questions please head #chat-en

[fathom pier]

Hello, why when I do /play does it tell me that the music is in maintenance?

[split needle]

it is under maintenance

[fathom pier]

ok

[ashen spade]

transger

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[ashen spade]

transfer

[keen lance]

Music is under maintenance, please contact us at the support server. How fix guys

[quasi rover]

please be patient and wait until the maintenance is over.

[keen lance]

tnx

[lethal oxide]

Can you guys make the notifications work if a new user joined the server please?

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[normal hatch]

and when will the maintenance end?

[quasi rover]

no eta

[gentle sandal]

the pro bot is not workin with me

can ihav a help

[split needle]

what do you mean by not working?

[dim notch]

hello, why does the music bot is not working for me ?

are they fixing it ?

[split needle]

under maintenance as the bot says

[gentle sandal]

when i try to play a song he says contact the support

[split needle]

answered above for the same issue

[hidden fox]

Hi guys, I got this:
You are not allowed to take more than 1 role/reaction.

I limited through the slider to "1" (Read from past issues with this message)
But it does not work, still gives the error, even if the user has no role yet

[dim notch]

👍

[split needle]

you have no role added to the reaction

[hidden fox]

Thank you for your quick response - but how? 😬

[split needle]

the + button next to the added reaction

[hidden fox]

Amazing! thank you, this easy it might be sometimes 🙂

[grave cave]

Help probot not working

[quick burrow]

@nocturne flax

[modern wing]

bot dead?

i meant fixing ?

[nocturne flax]

help me

[dusk briar]

Bot isn't workin

[nocturne flax]

cc

[wheat ocean]

Bot isn't working

[split needle]

music not working?

[quick burrow]

ya

[split needle]

if then the reason is stated with the bot's response

[dusk briar]

it said contact support server

[split needle]

we have no further information and they just have you to contact us to read that thing again

there's nothing more we know

[quick burrow]

same

[split needle]

you guys don't need to repeat the same thing to me

just read my responses

[split needle]

also the bot has stopped using youtube as a provider as discord asked us to

only link you can use to play songs now is soundcloud

[dusk briar]

Damn'

[split needle]

more providers will be added if possible

[dusk briar]

its working now

[alpine steppe]

is probot using youtube api to search for songs results?

also what does the rules means 🤔

[split needle]

discord limits bots to only see 2 weeks of messages so messages from longer than that will not be deleted by bots

[split needle]

no longer as we have switched to use soundcloud's api for now since discord has asked the bot dev to remove youtube music playing

[split needle]

like not playing some strictly copyrighted songs for free or something related. but mostly because it's a way to bypass ads and youtube don't like that

since long ago

discord has to limit bots perks to avoid abusing

[alpine steppe]

oooh got it

uh oh

sry

[split spoke]

Hello!

[split needle]

probably discord is having a small outage now
and yes you will have to delete your own messages, or just duplicate the channel and delete the old one if you want to completely clear the chanel

[split needle]

something like that but idk how that thing work

just knowing the main thing is that ads can not be played through bot's streaming

[alpine steppe]

hmm im guessing copyrighted means like this one ? 0IdsBJk0f6U

[split needle]

it can be any and I have no idea how that works
I can see your deleted message in logs so no need to repeat it

[alpine steppe]

alright tysm ill try to figure it out before i got unverified

[sudden jasper]

Trying to make a purchase and the discount code is applying but not working :/

[ashen crystal]

What might be the problem when i use the /rank command on some users i just get a rank.png file download instead of showing their rank?

for example if I do it with my username (and most others) it works, but with some of my members username it wont work.

[quasi rover]

change browser

[quasi rover]

we've knowledge of this issue and working on a fix already. As for now, you can manually fix it for each user by mentioning them in /credits command
ex - /credits user:@ashen crystal

[ashen crystal]

Alright I'll try that, thx!

[quasi rover]

no worries, have a good one

[sudden jasper]

Already tried

and a different device

[quasi rover]

then please explain how it doesn't work

[sudden jasper]

The payment isn't changed by the discount code; it's visual only

you still pay full price even with the code applied

[quasi rover]

May u screenshot?

[nocturne flax]

Как включить сузыку в боте

[tulip moon]

Hello, there seems to be an error with the /rank command. It somehow doesn't show the picture correclty. It does only load it for me, the server owner, but noone else

[nocturne flax]

Музыку

[quasi rover]

#1008159075609088100

[quasi rover]

@tulip moon

[tulip moon]

Alright thank you

[quasi rover]

no worries

[valid anvil]

Aye why can't I play my YouTube Playlists?

[quasi rover]

probot has stopped supporting youtube links due to discord
you may use soundcloud links or just type the song name

[valid anvil]

I thought it was doing just fine. Oh well.

[supple cradle]

where can i find this new rule here ?

[quasi rover]

what rule?

[fiery hearth]

what is the join command?

[quasi rover]

/play

[fiery hearth]

thyí

[lone hare]

Hi, why are /setxp and /setlevel not showing up?

The prefix tells me it has moved to slash commands but it aint showing up

[hidden bronze]

when you buy premium tier 2, is it just for one server or can it be in multiple?

[native geyser]

Those commands are only available on premium bot for testing purposes, will be for everyone soon

[native geyser]

Only for one server it can't be in multiple servers, can be moved between servers though

[hidden bronze]

damn ok thanks

[lone hare]

tyvm

[ionic rose]

I suddenly lost 10M credit like fr i slept and woke up again and seeing my 75% of credits lost

[cosmic elk]

<@&675070424748654593>

[harsh fern]

Hello - I noticed that the bot is no longer logging things in a server we use it in (ie: users joining or leaving, editing or deleting cmessages, and changing their nicknames). We have not changed any of the settings for the server or the bot, nor added any new bots or anything of that kind. The last log was 1 October and we have had users do things that should have been logged since then, but it doesn't seem to be woring. Any ideas of what we need to do to get it working again?

[echo void]

^ i’m having the same issues, it was working and suddenly stopped. The last log i have is also from October 1st.

[quasi rover]

we're not responsible for anything that happens to your account
you can see where they were gone (transferred into) through https://probot.io/transactions

[quasi rover]

May you try to kick & reinvite the bot? Also make sure it has administrator permissions

[harsh fern]

Just tried that, then attempted to edit some comments and change nickames, but it still isn't logging anything.

[quasi rover]

change logging channel maybe?

[harsh fern]

No luck with that either, unfortunately

[quasi rover]

I'll test it in my server and get back to you, however double check the bot permissions if it includes administrator or not

[harsh fern]

It does include administrator. And thank you - the help and time is muchly appreciated

[quasi rover]

please send me your server in dm

[quasi rover]

you as well ^^

[stray delta]

i having trouble with the /setxp and /setlevel commands in the server. I see they are an option but when i go to do the command i can not find it in the server.

[quasi rover]

these commands are still being tested, it'll be out and running soon enough

[stray delta]

oh ok

[maiden canyon]

Hiii

[quasi rover]

hi how may i help

[maiden canyon]

we don't need help, thanks for the question

[quiet hamlet]

so youtube isn't supported anymore?

[quasi rover]

i believe it only works if you type the song name but that should not last long. you may use soundcloud links instead, spotify gonna be supported soon enough as well

[potent jay]

yo wrap nigas

[quasi rover]

[server]

[quasi rover]

please behave, if you have no questions head. To #chat-en

[quiet hamlet]

ok thanks

[quasi rover]

no worries, have a good one

[native peak]

yo, youtube blocked the bots again?

[potent jay]

smd

[quasi rover]

this server has nothing to do with other bots — as for probot, yes it has stopped supporting youtube due to discord.

[little crescent]

alright, little off topic but wasn't this because of youtube-dl overall and all that kept happening? knowing a bit what happened iim' not surprisesd

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[quasi rover]

indeed

[native peak]

will this be fixed soon or no?

[little crescent]

not at all

[quasi rover]

it'll be replaced with soundcloud & Spotify. Probot does support soundcloud atm already

#573048353458356234

[native peak]

[ionic flint]

Why do my join leaves whenever someone leaves it only says invalid user has left the server?

How can I get it to say the actual name of the person who left?

[quasi rover]

[userName]

[ionic flint]

I tried that. It just says "username has left the server"

[quasi rover]

can u just copy the exact message and paste it on the dashboard

it must be with brackets and capital N

[ionic flint]

Oh ok

I'll try that tonight and get back to you

[quasi rover]

ight.

[inland tinsel]

Hello

Bot logs are not working in my server

Everything is set up correctly

[quasi rover]

send me your server link in dm

[sterile saddle]

Are there ways to do playlists then? or do we have to search songs individually? and thank you 🙂

[quasi rover]

use soundcloud playlist link

[sterile saddle]

eek idk if I can with the list I have

Ok will try!

Thank you!

[quasi rover]

no worries, have a good one

[sterile saddle]

you too!

[quasi rover]

[sterile saddle]

ok one more Q pls.. I think one of my admins has been playing with settings, is there a reason the bot won't join me in voice when I trigger the play command? Is there another way to get it in the voice channel?

[quasi rover]

what does it say in the respond

[sterile saddle]

It looks as though it is playing, but it didn't enter any channel

[quasi rover]

probably it has no permission to connect into your channel

[sterile saddle]

Hmm but if someone else does it, it goes in?

[quasi rover]

i mean the bot itself doesn't have the permission to connect to this channel

[sterile saddle]

I believe someone else did it and it worked so could this be a permission that was toggled for me as a user?

[quasi rover]

does it has administrator permission?

the bot role

[sterile saddle]

ok I think I got it! It was like you said I believe, bc it entered into another channel! ok, got to get that fixed
No we don't give bots admin tho
ay yai yai, thank you so much for being available to help!! 😊

[quasi rover]

you're welcome!

[lethal copper]

Good evening friends, can I deactivate the commands for the community { / }

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

guys is there a way to changee prefix this bot

[final loom]

i cant use yt links with probot

it says that it only works with the name of the song

[nocturne flax]

#prefix new-prefix

[nocturne flax]

Unfortunately we don't support YouTube now
you can search using the name of the song or Soundcloud

[outer timber]

Hello

[nocturne flax]

hi, how can I help you

[outer timber]

I Need no help

[nocturne flax]

go ahead #chat-en

[nimble moon]

Hello, I have a short question. Is it possible to mention channels like this #status in embended messages, created with the ProBot?

[karmic pulsar]

How to play kusic

Music

[nocturne flax]

<#channel id>

[nocturne flax]

/play

[nimble moon]

Thank you, I knew it must work with the channel-id somehow.

[remote socket]

What is temp link?

[nocturne flax]

yw

[nocturne flax]

temporary invite links generated by the bot

[hollow glade]

Hi, we just enabled Temporary Channels, and it deleted all of our other VCs! Please tell me that's a bug, because right now, it makes the feature less than useless 😦

Deleting those VCs also deleted all of our Events!

I'm very upset 😦

[nocturne flax]

Hello dear, I don't think there is a bug, you have created new channels in the temporary channels category

if you do this the bot will delete them

[wind sluice]

i have a question

what are the required fields of the embed messages

[hollow glade]

We made the temporary channels category our Voice Channel category to test and see if this feature was better than another bot’s. If the bot is going to exist pre-existing channels and ruin hours of work (it deleted about 20 events), then you need to have a warning ⚠️ in the dashboard.

[wind sluice]

??????

is anyone gonna answer my question?

why is the support team sucks in each bot support server ik you guys have a life but its a easy question

[brazen tundra]

<@&675070424748654593>

Try to be patient, dude. Hope you get an answer soon.

[quasi rover]

There are no required fields just fill the ones u add.

[graceful kayak]

rank & profile image

[quasi rover]

sorry?

[graceful kayak]

background image

[quasi rover]

https://probot.io/dashboard

[graceful kayak]

thx

[nocturne flax]

How do I remove probot from a voice channel

[quasi rover]

/stop

[nocturne flax]

Ty!!!

[quasi rover]

np

[marble dew]

How do I make a welcome or goodbye image?

[quasi rover]

https://probot.io/dashboard — you'll find it when u select your server from the left corner

[marble dew]

ty

[floral yoke]

hello, i just bought a month premium with the discount code

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[floral yoke]

but it didnt update on the page?

still telling me to subscribe

[quasi rover]

invite the bot to your server via https://probot.io/premium/manage

If u have it in ur server already then kick and reinvite

[floral yoke]

and what if i invited

but cant see crap in the premium things

such as temp link

its asking me to subscribe again

[quasi rover]

^^

[floral yoke]

both free & prime or just prime?

[quasi rover]

doesn't matter

But i prefer kicking the normal one as well to avoid getting multiple commands while using slash

[floral yoke]

ok it works

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[floral yoke]

is 24/7 premium 2?

[quasi rover]

no it's for both and enabled by default

[near grove]

how do i fix probot leveling system it shows the levels as .png file

like, for me and the owner it works we can see our lvls but when we want to see other peoples rank it shows as a .png file

[quasi rover]

we've knowledge of this issue and working on a fix already. As for now, you can manually fix it for each user by mentioning them in /credits command
ex - /credits user:@near grove

[near grove]

ahh so thats a general problem, thought its only for me, alright then, thanks for letting me know

[quasi rover]

No worries

[hidden fox]

Hi guys again, so here I want to check for /rank but can only do so for myself, checking for /rank someonelese gives a downloadable errorinfo
I setup Channel to be used for /rank and roles, those roles cannot check /rank for themselves though

[quasi rover]

already answered right above your question

[ionic flint]

Dashboard is down again.

[quasi rover]

it is working for me please elaborate your exact issue

[ionic flint]

Won't load. Just have the three dancing dots forever.

[quasi rover]

try different browser maybe

[ionic flint]

Been doing this for 20minutes

It's not an internet connection thing either. Every other website I try to load loads fine.