#support-en

1 messages · Page 25 of 1

novel orchid
#

Hi

nocturne flax
#

@novel orchid yes

novel orchid
#

Sorry

#

@quasi rover

split needle
#

what do you mean by that?

novel orchid
#

Can you help me?

split needle
#

just tell your problem

nocturne flax
novel orchid
#

What time open cmd Credits ??

split needle
split needle
novel orchid
nocturne flax
#

@split needle like this

split needle
#

do like what I said

nocturne flax
#

Thanks sir ❤

somber tendon
#

so.... music function... does it also supports soundcloud and soundcloud-playlist?
like, /play a soundcloud-Playlist?

native geyser
#

Yes it does
#play pl link

somber tendon
#

👍

onyx lodge
#

Hi, i can't claim daily, it's showing internal error

native geyser
onyx lodge
#

Ok

#

Ty

native geyser
#

np

little shoal
#

Is there a way to organise the Embeds created?

split needle
#

for now, no
it's been planned with some other organizing changes as well

nocturne flax
#

if there's no database, how's the profile command working?

split needle
#

it only show what it has from our back up

#

but since it's just a backup, the data will not be kept till the main host is fixed so that's why credit command is disabled in case people would complain after the long maint

nocturne flax
#

aha

unreal lantern
#

its been taking too much time do you have information for when it returns online

split needle
#

we have lost track with our host provider so there's nothing more we can tell you about the time the bot will back to working normally

unreal lantern
#

ok so i'll have to wait until it back online right?

split needle
#

yea
we will post updates in #status if anything happen

unreal lantern
#

@split needle ok ty

nocturne flax
#

hi, um so, is there's a way to like, when I say "hi" the probot reply with anything like "hi $username"

split needle
#

set up auto responder from the dashboard

nocturne flax
#

where's the dashboard

split needle
nocturne flax
#

i cant claim my daily for 3 days

split needle
#

we know

little shoal
nocturne flax
#

oh i thought its only for me

sturdy zodiac
#

Hello?

#

How can I vote?

wintry elk
native geyser
wintry elk
#

How much is left for maintenance? @native geyser

#

I mean, how much did you get in maintenance from 100%?

atomic prawn
wintry elk
split needle
split needle
wintry elk
split needle
#

we are now left with no further information about the maintenance from the host provider, which means we have no information when will the maintenance end

wintry elk
split needle
#

we can not as this is not an issue from our side

#

none of the developers know about what is happening on the host side

wintry elk
#

You can give us a normal time if it is not right. The most important thing is that we want about a time when the maintenance is done

split needle
#

if we give you a random time and it turns out wrong and longer than the time we said, people will raid this server

#

so better stick with what we know and have

wintry elk
#

I mean, give us an example of the time. We don't want an exact time

split needle
#

we don't know

#

as said multiple times

wintry elk
#

Thanks

native geyser
#

https://probot.io/dashboard -> select your server -> auto responder

nocturne flax
#

Hello

#

Why i can see my credit

#

?

#

<@&675070424748654593>

split needle
nocturne flax
split needle
#

no info

#

and you can just use arabic in #support-ar for easier understanding

nocturne flax
#

Ok

signal marlin
#

is it fixed

split needle
fringe schooner
#

i paid the premium but it tells me to pay again

sly pulsar
native geyser
quiet portal
#

Hi

#

<@&675070424748654593>

split needle
nocturne flax
#

hi, is it normal that the dashboard does not load ?

nova mason
#

Website died?

final meadow
#

The panel does not work

final meadow
hearty onyx
#

Hello I've A Problem

nova mason
#

Did they post something about it?

nocturne flax
native geyser
#

np

final meadow
native geyser
final meadow
#

When will the panel work?

elfin belfry
#

is the dashbord down or something

native geyser
final meadow
native geyser
#

#status channel has all the information we have

#

so please just read instead of repeating questions

nocturne flax
#

it shouldn't take too long right ?

#

probably 1-3 days ?

native geyser
#

there is no information

sly fog
#

hey is the bot down? i cant pay

stone cloudBOT
ivory yoke
#

hello , why the "VOICE OFF TIMER" stopped working?

rare comet
#

Is the website down? It’s not loading at all for me

native geyser
#

there is a general issue related to #status

rare comet
#

Oh sheesh.. ok thank you

native geyser
#

yw

gleaming arrow
#

hi guys the bot is still in manitance right?

#

because my dashboard dont load!

native geyser
fringe nacelle
#

Probot is always down 🥴

native geyser
abstract nimbus
#

it has been loading for some time now

native geyser
abstract nimbus
#

thanks

native geyser
#

np

lapis willow
#

Why is the bot having so many problems in those days?

nocturne flax
jagged magnet
#

hi

fast veldt
#

I can't authorize myself on the Probot homepage, what can I do?

nocturne flax
#

Its getting updated

tender anchor
#

Is it normal for the Probot site to function pus? it loads h24 on dashboard

nocturne flax
#

For 1 hour, the dashboard does not come up

native geyser
fast veldt
#

now it came this?

nocturne flax
native geyser
native geyser
tender anchor
fast veldt
#

when i click authorize then came this

nocturne flax
nocturne flax
native geyser
merry prawn
native geyser
fast veldt
#

what can i dooo?

native geyser
nocturne flax
nocturne flax
fast veldt
native geyser
nocturne flax
nocturne flax
native geyser
nocturne flax
fast veldt
#

do i have to give you permission for the server?

native geyser
mighty scroll
#

ummm Hallo!

#

I was just wondering on how much points you could get in VC's in 1min or 1hour? Thanks!

nocturne flax
native geyser
native geyser
nocturne flax
fast veldt
#

does noebody spreak german

nocturne flax
native geyser
native geyser
nocturne flax
fast veldt
#

what i have to do?

#

i cant connakt with the homepage of ProBot

native geyser
mighty scroll
native geyser
#

likewise

fast veldt
#

i read the status bat the newst was from 19.septembre

#

and nothing is read at tody

native geyser
#

that means that issue is still going on

fast veldt
#

at morning i can join the probot but now i dont can join

native geyser
#

since we haven't clarified that it is fixed

#

random issues like that still happen as it says in there that nothing is completely working at the moment

mighty scroll
#

oh yea btw, if im correct, the got 71k is randomized and if i wanna get to atleast like 20k xp, i cannot predict when I could reach that?

fast veldt
#

okey thanks i wait

native geyser
fast veldt
#

maby tries later

mighty scroll
native geyser
#

likewise ^^

gilded burrow
#

I cant manage to get into my dashboard

#

is it down?

native geyser
gilded burrow
#

it doesnt appear to have any notifications for 9/21?

nocturne flax
#

hello

native geyser
#

no new status message means that issue is still ongoing

gilded burrow
#

i see ty

native geyser
nocturne flax
#

How do I get the rank of friends, Rukaa?

native geyser
#

/rank

nocturne flax
native geyser
#

what do you mean

nocturne flax
#

Role Friends

native geyser
#

oh you mean role

#

you can not get those

nocturne flax
#

Doesn't it have specific conditions?

native geyser
#

no

#

please do not ask for roles

nocturne flax
#

Ok, when does the profile and credit command work?

native geyser
nocturne flax
#

THX, Ruka

worthy grotto
#

Hi

#

Please share command

#

Hellp

#

Hello

fierce iris
#

Why command #credits doesn't work???

worthy grotto
#

🙄

native geyser
worthy grotto
#

I'm not understand how to work

native geyser
#

which command are you talking about

worthy grotto
#

How to work command line

#

Pro bot

native geyser
worthy grotto
#

Ok

#

I will check

hearty onyx
#

How To Fix That?

When I Write #rank It Shows Png

native geyser
#

wait its a general issue

nocturne flax
#

Probot site dashboard seems to be down

native geyser
maiden knoll
#

when does the profile and credit command work?

native geyser
zealous kettle
#

Hello

#

Why command #credits doesn't work???

native geyser
zealous kettle
#

And when does it work?

native geyser
nocturne flax
#

Well i am not able to access my dashboard

#

website keeps on loading

native geyser
nocturne flax
#

so the dashboad worked when that status was made

#

so the status over and over dosent really answer the question

native geyser
#

it does if you read the line saying 'we decided to turn on the services in partial'

#

and the issue itself still did not get fixed

nocturne flax
#

no because they didnt turn off the dashboard

#

they even said we could work on auto responder safely

native geyser
#

we did have dashboard issues during that time too i dont know if you have noticed

nocturne flax
#

fair enough

native geyser
#

it's a general issue and related to #status

reef frigate
#

Atm it's random what works and for who. Some people say the bot is offline, some, like me, have it online, dashboard did work a few h ago for me, now its dead. Hope that you guys will manage to fix everything pretty soonish, else people will have to switch to a different bot, and that would be sad

final fossil
#

Where is my credits

native geyser
#

still waiting on the host

native geyser
reef frigate
native geyser
#

i haven't gotten an information that is saying we're changing hosts

reef frigate
uneven mesa
#

My credit sir ??

#

💀

next perch
#

uhh it's just loading infinitely

native geyser
next perch
#

oh

#

k

vernal gazelle
#

hi

#

i need help

#

pls

native geyser
fervent sedge
#

why is #support-ar closed and this one is open

native geyser
#

#chat-en for non probot related questions (however i do believe the reason is people asking the same questions without reading #status channel + messages our support members been sending, same might happen to this one too)

fervent sedge
frigid torrent
fervent sedge
#

or its gonna be off forever

native geyser
#

do not ask for servers please

#

dont

silk mango
#

@native geyser credit will delete?

native geyser
#

#lock

elder vault
#

Lol

native geyser
#

every information we have is mentioned in #status channel, please do not repeat questions and just read

floral templeBOT
#

dndUPDATE: we have stopped the bot to continue the previous maintenance, today we had a discussion with the team who handles our database servers and they are now applying changes to ensure future stability. hope it doesn't take long.

floral templeBOT
#

dnd UPDATE: we had issues with our database, when we stopped one node to replace it the load went to the other nodes and it couldn’t handle it, We failed to restore the services, we are restoring all the data on additional nodes and we expect the bot to go back in the next 4 hours. Apologies again. We will make sure this not going to happen again in future. We will have more nodes and better ways to scale! 🙏

floral templeBOT
floral templeBOT
#

dnd Due to database not being stable enough we had to stop our services again, as we get more information it will be announced here

quaint sentinel
#

idle - ProBot is back, but only temporarily, until developers announce that it is fully operational again.
Some of the following will not work until things are maintained.

  • The website is unreachable.
  • The profile and rank command do not display an image ( due to API problem )
  • [inviter] / [invites] premium variables do not work.

Moreover, the following commands are disabled until the database is repaired.

#warn / #warnings
#points
#credits

spring ether
#

idle A quick update: the bot has started to count xp in top command, and the leveling system has been recovered
Updates will be made to this message. We appreciate your patience and apologize for any inconvenience.

stone cloudBOT
jaunty lynx
#

yesss

wise stratus
#

website is still down, that’s all I have to say

hollow sinew
#

some commands on the bot aren't working right, and daily claim is still down on the website

stone cloudBOT
nocturne flax
#

pro

#

in claiming daily

#

why

#

<@&675070424748654593>

floral templeBOT
#

onlineAll Systems Operational.
We are so sorry the maintenance took so much time due to a mistake that happened while we were doing the maintenance caused our database to go down. We were trying to recover and we failed due to a lot of reasons one of them is the bad support that we were getting from our cloud provider. We are taking measures to prevent this from ever happening again. As an apology, we have given all of our current subscribers a month free. Pwease

nocturne flax
#

works fine for me
Does the bot respond?

viscid mist
#

Guys some of my users still can't use rank command

elder moth
#

Actually

quartz rapids
#

Hi

#

im kurdish

viscid mist
#

I think the reason is they joined when the bot was down....

#

How can i fix it??

elder moth
#

In my server every thing is working good

elder moth
quartz rapids
#

Kurd up

native geyser
#

@quartz rapids since clearly you dont have any bot related questions please stop using this channel

viscid mist
nocturne flax
#

any new cmd ? @native geyser

viscid mist
#

But some of my users can't access their rank card

viscid mist
native geyser
native geyser
viscid mist
#

Not all the members

native geyser
#

is it still the same

fathom meadow
#

Congratulations .. Now is there any new update?

native geyser
#

like is this before the fix was deployed recently or

viscid mist
nocturne flax
native geyser
native geyser
viscid mist
viscid mist
fathom meadow
native geyser
#

no not yet

fathom meadow
#

Ok

tawdry finch
#

Why the daily doesn't work hmmm

#

Hello @native geyser hmmm

nocturne flax
#

know issue, will back soon

tawdry finch
#

Ok

spiral aurora
#

Hello, how can I set the reasons for Warren, Band and Mutt like some servers

#

<@&675070424748654593>

split needle
#

Add the reason when using the commands
You can just use #support-ar for easier supporting

wooden current
#

I like it, it's back to normal

stone cloudBOT
native geyser
#

yup

wooden current
wise stratus
#

So everything is back up?

native geyser
#

yes

wise stratus
#

Cool

#

I think there’s a limit

#

To how many you can delete at once

#

Try just doing 100

nocturne flax
#

the bot can't delete messages older than 14 days

nocturne flax
wooden current
#

I can't buy another pro 2

wise stratus
#

Oh

#

My bad

wooden current
#

No message pops up

#

help me

nocturne flax
wooden current
#

ok

pulsar echo
#

When I try to collect my daily it still says interval server error?

nocturne flax
pulsar echo
#

Ahhh, okay, thank you

nocturne flax
#

yw

scarlet sun
#

Sry wrong room

nocturne flax
#

When does this error happen?? And is there any solution??

#

This has nothing to do with probot

dense juniper
#

How do I set the background image for profile?

quasi egret
#

How can I get Probot Prime ?

split needle
flint otter
#

Probot successfully fixed ?? 🥳🤗👏

modest river
flint otter
#

Btw , why shortcuts not working in my own Sv , it was enabled before the maintenance

#

<@&675070424748654593> please respond faster , I've to go in less than 3 minutes

silver charm
#

<@&675070424748654593>

coral girder
#

On the welcome/goodbye i was trying to upload a gif as my welcome sign and im having issues of it loading, is this an update issue and am i not saving the file correctly?

wise stratus
#

might be something with the file

#

may be too big or something ?

#

oh yeah the channel topic

#

i forgot

#

...

silver charm
wise stratus
#

i know i know

#

i forgot

flint otter
flint otter
nova night
#

The daily rewards can't be collected. I'm not sure why but hopefully someone can sort it

stone cloudBOT
dusky trench
#

How do I get a free subscription? <@&675070424748654593>

silver charm
dusky trench
dense juniper
split needle
dense juniper
split needle
#

By getting /daily amnd vote for the bot on top.gg

dense juniper
#

Oke thankss

hollow drift
#

does probot have xp rate?

split needle
#

If you mean leveling then yes

humble scaffold
#

Help 🥲🥲

#

@split needle help

split needle
humble scaffold
#

Ok

#

I can’t timeout or mute anyone in my server

dense juniper
#

@split needle i can't claim daily

pliant egret
#

I can't either >.<

stone cloudBOT
pliant egret
#

they're having a disagreement

silver charm
#

<@&675070424748654593>

ebon drift
#

i use a vpn cause school wifi is not secure

split needle
#

@dense juniper @nocturne flax @pliant egret if it shows as internal server error then wait for about a day and claim again

ebon drift
#

ok

halcyon saddle
#

If we aren't premium do we get a month free ?

stone cloudBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

silver charm
#

Topic !

halcyon saddle
#

Thanks dude

lunar zephyr
#

how do I reset levels for all users

silver charm
#

<@&675070424748654593>

halcyon saddle
stone cloudBOT
#

:rolling_eyes: - I can't find this command.

lunar zephyr
#

#help reset

halcyon saddle
stone cloudBOT
# lunar zephyr #help reset
**Command: reset**

Reset text/voice/invites/limits xp points for all or specific member.

**Usage:**

/reset [text / voice / invites / limits] [all / user]

**Examples:**

/reset text all
/reset voice all
/reset invites all
/reset text @Dramex
/reset limits @Dramex

silver charm
gusty roost
#

hi

#

how can i get the free sub

silver charm
gusty roost
#

aw man

#

ok thanks

silver charm
#

You are welcome

vivid fog
#

Will probot get any auto cmmds? Ex:
/add autoskip (for staff of server/nsfw audios)

split needle
split needle
vivid fog
#

Like the ||mimu|| ones?

#

But for vcs

split needle
#

We don't talk about other bots here

vivid fog
#

Uh

#

Kinda half my question but ok

lunar zephyr
split needle
#

Not yet added to slash

nocturne flax
#

What does "update server" mean in logs?

split needle
#

It's about server's updates like name change, icon change, verification level and such

nocturne flax
#

Okay thank you

lunar zephyr
split needle
#

Make sure the moderation module on the site is enabled for your server

tulip rune
#

Hi I wanted to know when the probot was cut is the 2 week mute staying or it has passed?

split needle
#

If the mute was used before the maintenance then it should be saved till now

tulip rune
#

OK Thank you very much

primal sequoia
#

I need help

#

Set autorole

charred rivet
#

Hello, What is the point if "/credit" command?

I see a balance that i have that i do not know where it came from and i couldn't change it or give other people credit and such.

silver charm
#

<@&675070424748654593> After 5 minutes, if no one answers you, I will give you your answer

quasi rover
primal sequoia
#

Ok

quasi rover
quasi rover
#

why not to just ping me there W_ok

quasi rover
#

no worries, have a good one

charred rivet
#

you too 🙂

silver charm
quasi rover
#

i don't see any difference however let's go chat

mortal mesa
#

I don't know what is wrong with it

quasi rover
#

[userName] variable can be only used for welcomer
as for leveling up message you may only use [user] — [oldLevel] — [level]

mortal mesa
#

Is it possible to turn off notifications when leveling up?

quasi rover
mortal mesa
#

Thanks😂

quasi rover
#

no worries!

#

sorry which part of logs are you referring to?

#

it is supposed to be working at the meantime

#

does the bot has administrator permissions?

abstract hatch
stone cloudBOT
quasi rover
#

May you try changing the logging channel?

#

screenshot your logs panel please on the dashboard

mortal mesa
abstract nimbus
#

guys , how can i change username and avatar?

quasi rover
#

you should have a premium tier 2 in your server
/vip avatar
/vip username

abstract nimbus
#

oh okay and can i put a banner too?

quasi rover
#

that's not possible for bots, sorry

steady nova
#

Why can't I open the daily reward

quasi rover
#

"internal server error"?

steady nova
#

Yep 🥲

quasi rover
#

should be working again soon don't worry, they have knowledge of it already

quasi rover
#

no worries

#

[CCC] HAN#0802 checkmark

hollow zenith
#

The daily Is it broken?

hollow zenith
#

Oh ok

steady nova
hollow zenith
#

Ty takeoff

quasi rover
#

no worries

nocturne flax
#

@near canopy yo bro can you pin something helpful?

#

How do i fix "this interaction failed"?

  1. update your discord into newer version in app/play store (if PC, then it'll be automatically updated)
  2. if theres a discord in modified mod version, try to use it (Slash, buttons interactions, and select menu are SUPPORTED)
  3. if these tricks doesnt work, use Desktop on your browser app or PC
quasi rover
wispy oar
#

are reaction roles not working right now? can't seem to add them to an embed message

quasi rover
wispy oar
#

lemme jus do that

#

on laptop so excuse the zoom out

#

i tried using a normal emoji to see if the issue was the custom emojis

quasi rover
#

does probot has administrator permission?

wispy oar
#

sure does, we have other reaction roles in it before

#

just wanted to add a buncha new ones

#

although, when i react to the probot message sent, it still gives me the role

quasi rover
#

May you try sending a new embed message and replace it in "choose a message"

wispy oar
#

but it's just not putting all the reaction emotes by default as it should be doing

#

shure

#

didnt work, still blank

quasi rover
#

u sure it has admin perms? because most likely it's missing add reactions permission

wispy oar
#

again, if i react to them by myself, the bot does give me the roles

#

ill double check

#

oh, it didnt have them

#

oops

quasi rover
#

all good

wispy oar
#

guess it got removed at some point by accident

#

thanks regardless, sawri

quasi rover
#

no worries, have a good one

halcyon root
#

Quick question, what are the credits used for?

quasi rover
analog viper
#

Hey guys , does anyone know how to give permission for someone else to play music ? thx

native geyser
#

https://probot.io/dashboard -> select your server -> music module -> edit play command -> enabled/disabled roles

#

if you want everyone to be able to be able to play music remove all enabled/disabled roles if you have any as well as the dj role

analog viper
#

thankyou very much

native geyser
#

you're welcome

fathom dragon
#

Whats the command to check how long of premium I have left

stone cloudBOT
quasi rover
# torpid shale wait really?

for premium tier 1 it's 850,000 per month — 5,100,000 per year
for premium tier 2 it's 1,700,000 per month — 10,200,000 per year

fathom dragon
native geyser
#

yw

rigid trench
#

when i try to get my daily it says internal server error, how to fix?

native geyser
#

general issue will be fixed soon

rigid trench
#

ok thanks

native geyser
#

yw

torpid shale
#

Is the daily broken?

native geyser
#

there is a general issue at the moment will be fixed soon

stone cloudBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

native geyser
#

no its for tier 2 only

bronze sail
#

When the probot got up, the "reaction roles" stopped working. I didn't move anything. But just like in the screenshot, the top roles work properly. The lower ones do not react. Can someone help me?

native geyser
#

can i see your dashboard settings for the second one

bronze sail
native geyser
#

dashboard settings for the one that is not working

ruby barn
#

Guys, ProBot is good to go now...

#

This also marks the end of a journey

native geyser
# bronze sail

either fill or remove this one and make sure the roles you've selected for the bot to give do not have an manage permissions

native geyser
amber cape
native geyser
amber cape
#

Oh ok

ruby barn
#

A journey where many have been more active in this server, asking why Probot was not working, stressing the hell outta the mods and supports..

#

Arabians raiding the Arabic chat...

#

This was all a long journey, which now came to an end, and with that my activity in this server

bronze sail
native geyser
ruby barn
#

I wanted to say thanks to all the mods who endured the situation during these dire times, and also the many friends I was able to make along the way.

#

Special thanks to you guys, @native geyser @split needle

#

You managed to make this a lot better

bronze sail
ruby barn
#

That being said, I wish you all a wonderful work, maybe our ways will meet again somewhen in the future. Until then, good luck🥰

native geyser
native geyser
little shoal
#

Is there a way to change the trigger word for the Auto Responder? I have over 300 responses for a word, and I wish to change it but I can't 😅
The only possible thing I can see to do is create a new trigger word and then retype these 300+ responses. 🙉

native geyser
#

currently creating a new one is the only way

onyx yacht
#

prem and prime prices plz

native geyser
#

you can see it on https://probot.io/premium

viscid mist
#

Did u do anything about it????

onyx yacht
native geyser
#

i did report it to devs and they said they'll check it out

native geyser
onyx yacht
native geyser
novel yoke
#

Does anyone know how to remove levelling role I can't delete it pls help

native geyser
#

reset that persons level and ask them to send a message

bronze sail
#

Next question 😄 I have this option turned off, but the left shows that it is turned on and creates an auto channel for me on the server

native geyser
#

enable and disable again

wide blade
#

What does this mean?

bronze sail
native geyser
native geyser
bronze sail
main elbow
#

Does probot have ping on join feature like ghost ping?

native geyser
#

it has a welcomer and can ping roles (will be a ghost ping though) and people

main elbow
#

Oh great, I was looking for this

native geyser
#

https://probot.io/dashboard -> select your server -> welcomer

tropic cliff
#

whats wrong with the bot, when a member joins it doesn't sent any messages ?

native geyser
#

can i see your welcomer settings

tropic cliff
#

ye one moment

native geyser
#

alright

tropic cliff
#

look ur dms

native geyser
#

send here please

tropic cliff
#

which settings the discord or the site settings

native geyser
#

website welcomer settings

tropic cliff
native geyser
#
  1. enable image
  2. select 'send to a channel' option
  3. select select the '#welcome' channel
  4. save
  5. disable image
  6. save
tropic cliff
#

I LOVE U

native geyser
golden quarry
#

How much voice xp do i earn per hour

nova night
#

Having this issue when trying to claim the daily rewards? Any advice?

lean badgerBOT
native geyser
native geyser
golden quarry
#

Ok

nova night
#

@native geyser thank you thought I had to remove then Add the bot again 🤣🤣

native geyser
#

yw

pliant basin
#

Hi

#

Help

native geyser
#

general issue being worked on

acoustic peak
#

Hi, is there a way to adjust volume of music for all members in a voice chat room? I can do it by right clicking the bot, but nobody else has the volume slider.

#

They say it's too loud

jaunty hinge
native geyser
native geyser
acoustic peak
#

Ok thank you both👍

jaunty hinge
drowsy stone
#

how to delete song from playlist?

native geyser
#

currently using /skip command when the song starts playing is the only way

reef frigate
#

Hey, having an issue, i disabled the welcomer, and it stopped greeting people, well after i disabled and enabled it a few times, since it didn't seem to save the settings. But now it shows disabled on the dashboard (the whole module) but for some weird reason it's still sending the goodbye msg when someone leaves.

native geyser
#

can i see your dashboard settings for it please

reef frigate
native geyser
#

image part too please

reef frigate
#

Like, the whole thing is disabled, and it doesn't send a welcome msg. Ok, i did enable and disable the img, since i've seen it had something to do with it

native geyser
#

you want it the send the message right?

reef frigate
#

Nope, i want to disable it for now. I want to wait until im sure the bot is stable

native geyser
#

it is now

reef frigate
#

That's why it's weird to me that it sends the goodbye msgs even tho the thing is disabled.

#

Like, it does this with those settings

native geyser
#

it does send the leave message but not the join message right?

reef frigate
#

Yup, and it shouldn't send any msgs

native geyser
#

i did have a report of modules getting stuck i do believe it is the same here so it'll send anyway despite it shouldnt be sending however if you want it to send the welcomer message too try this

  1. enable image
  2. select 'send to a channel' option
  3. select the channel you set for text message
  4. save
  5. disable image
  6. save
reef frigate
#

Yeah, that's what i did to disable the msg, i'll just move it to a hidden channel for now. I kinda want to wait a few days before i fully enable everything in probot (just want to wait till im sure it's fully fixed)

native geyser
#

it is stable now there is only daily/credits issue that is going on and will soon be fixed

#

i'll report modules getting stuck issue to devs

reef frigate
#

Well, seeing that they get stuck, or in that case, a disabled module still sends the goodbye msg, even tho i disabled the whole thing, makes me think probot might need a few more days for everything to be 100% functional. That's why i prefer to wait before i go back to probot fully. Once im sure, i'll reenable everything

native geyser
#

alrighty

frigid garnet
#

that is my id

#

732574258198478909

frigid garnet
native geyser
#

@reef frigate can i have your server id please

reef frigate
frigid garnet
# native geyser elaborate please

I deposited $100 with mastercard into my account to buy the probot and only spent $60. There was $40 left, but now there is nothing left after this update

reef frigate
#

That should be it, i think

native geyser
frigid garnet
reef frigate
#

I tested it now, and weirdly enough, it saved the channel change, so now it sends just the goodbye msg on a hidden channel. It's a non issue for me atm, but it's kinda weird

native geyser
native geyser
frigid garnet
native geyser
reef frigate
frigid garnet
native geyser
frigid garnet
#

not credits

native geyser
# frigid garnet balance

then as i mentioned in order to refund it i need last 4 digits of your card and a payment receipt you dont need to show me your dashboard

reef frigate
native geyser
#

i see

frigid garnet
native geyser
#

we do not support gift cards

#

even if we did however there must be a receipt

frigid garnet
#

or if you guys want scam me i have already access to my account

native geyser
#

in that case its still mastercard

#

sir, receipt is given when a purchase is made showing that 'the purchase has been made' no matter which card you use

reef frigate
# native geyser in that case its still mastercard

I think he is trying to say that he used one of those throwaway debit cards. Like, banks can now issue a temporary one that kinda works like a paysafe card. Ya know, you add funds once, and when it's empty it gets deleted

#

But that's just a guess

native geyser
#

probot asks for email for billing purposes so he still should have the email

#

if he deleted it however there isn't really much we can do about it

native geyser
reef frigate
native geyser
#

i see let me get back at them

reef frigate
#

That's the priv channel i made for for the leave msgs

dark hill
#

Is there a command to see bans and their reasoning

native geyser
dark hill
#

Brah

#

Ok

reef frigate
native geyser
#

i see

reef frigate
#

And just to make sure, as you can see, both welcome and goodbye msgs have the same channel set. The module is disabled as a whole, and it is the right server

nocturne flax
#

is the bot down?

native geyser
native geyser
nocturne flax
#

I was listening to music then all of the sudden the bot left vc and went offline

#

and when it came back

#

Nothing is working

#

no command

ashen crystal
#

Same here

nocturne flax
#

no reaction role

#

nothing

native geyser
#

i see there might be a restart let me ask

reef frigate
native geyser
#

no it shouldnt be possible

nocturne flax
#

The bot is giving me late responses

#

so 5 mins later the role i clicked on it gave to me

#

and the trigger word message popped up after 5 mins

ashen crystal
native geyser
#

can you check its ping and let me know

native geyser
native geyser
ashen crystal
#

yes

reef frigate
#

Damn, too bad, so i won't try that, wanted to reinvite him, but since he won't be able to edit them, i kinda can't don't really want to delete and resend the rules since that would reset the reaction counter

nocturne flax
native geyser
#

check the bots ping please

native geyser
#

apologies

nocturne flax
native geyser
#

/ping

native geyser
# ashen crystal yes

devs are currently working on the bot and i do believe thats the reason can you wait a bit and try again soon

nocturne flax
reef frigate
ashen crystal
native geyser
#

wait a bit and try again soon

nocturne flax
fathom arch
#

Hello

native geyser
#

hi how can i help you?

fathom arch
#

Does Probot work

#

?

native geyser
#

yes?

fathom arch
#

Ok

#

Thank you

native geyser
#

yw

nocturne flax
#

can I add someone some exp in leveling system by cmd?

native geyser
rugged fox
#

I subscribed to prime, invited the bot, but it doesn't reflect that in the dashboard for functions yet. Did I miss something?

lean badgerBOT
pliant basin
#

What do i do

turbid kite
quasi rover
ornate tartan
#

Previously, the bot had a function after mass deletion of messages, it created a file with deleted messages, for example: #clear 40 and recorded all 40 messages in a text file and sent them with an attachment. How can I get this job back now?

cinder bough
#

How can i get The free premium

fathom meadow
fathom meadow
ornate tartan
fathom meadow
ornate tartan
fathom meadow
ornate tartan
native geyser
ornate tartan
native geyser
#

to enable it https://probot.io/dashboard -> select your server -> logs module -> message deleted log

spring ether
ornate tartan
native geyser
#

we dont have such feature

#

and never had it

serene ridge
#

Hello

#

Pro pot prime 1 month free ??

#

<@&675070424748654593>

spring ether
#

No

serene ridge
serene ridge
nocturne flax
#

Hello , Is the administration submission open?

native geyser
#

we're not getting admins

nocturne flax
#

OK thanks

native geyser
#

yw

coral girder
#

What size does a gif have to be in the Probot welcome bot?

spring ether
late parrot
#

Hey.
Can I ask the question about command "timeout"?

What is the default unit about time argument in timeout command?

#

Thank you very much.

silver charm
#

<@&675070424748654593>

spring ether
#

if you did not write any time or something it will be 3 days

#

if that's what u mean

late parrot
#

<@&675070424748654593>
Thanks for the answer.

If time argument would be input without unit , how long timeout continue?

i.e. /timeout time:600 reason:troll
Then how long timeout is kept?

Sorry for many question.
Thank you very much.

coral girder
#

<@&675070424748654593> What size does a gif have to be in the Probot welcome bot?

heady elbow
#

<@&675070424748654593> I can't claim dialy reward

native geyser
native geyser
native geyser
heady elbow
late parrot
#

Thank you very much!!

late parrot
native geyser
#

yw ^^

coral girder
#

Thank you

nova acorn
#

How can I remove my profile text?

#

<@&675070424748654593>

native geyser
#

/title

nova acorn
#

Thank You

cinder bough
#

For the Maintenance

spring ether
#

for the old subscribers only

#

if u own paid probot u will get extra 1 month

cinder bough
#

Okay

buoyant hare
#

Give Nitro Plz

#

Hey man

#

Please give nitro

spring ether
#

don't ask for nitro/credits etc ..

buoyant hare
#

Pleas give

spring ether
#

..

nova acorn
#

..

spring ether
buoyant hare
#

Ok

nova acorn
buoyant hare
spring ether
spring ether
nova acorn
spring ether
#

^^

#

i can only help with probot things ..

nova acorn
spring ether
#

not related to probot tho

nova acorn
#

That's right

nocturne flax
#

Hi

lean badgerBOT
native geyser
prime pollen
#

Hello

#

Hi

spring ether
#

hey

lucid bramble
#

@spring ether how does probot's levelling system work

#

im not talking about how to set it up

#

just how you get xp
is it random per minute or per msg

halcyon saddle
lucid bramble
quasi rover
#

@halcyon saddle

spring ether
halcyon saddle
lucid bramble
spring ether
#

by sending messages

lucid bramble
spring ether
#

yw

shut pendant
#

Hello mates

#

I need help if you can provide it

#

Anyone

#

@spring ether

#

When I censor a bad word with a mute punishment it doesn't work

#

He only deleted it

#

He doesn't give mute

quaint sentinel
#

can I see your bad word settings?

shut pendant
quaint sentinel
#

tyt

shut pendant
quaint sentinel
#

What is your mute violation count? Can I get a screenshot of that?

shut pendant
#

Sure

#

Mate@quaint sentinel

quaint sentinel
#

Invite me in dms please

shut pendant
#

Check ur md

#

Thx
It's working @quaint sentinel

valid lotus
#

Hello.

I'm unsure about this but is the bot still not %100 ok? Because while I can go to dashboard, the claim gift has given an internal error again

(Sidenote: Still thanks and many hugs for trying to fix the bot 🫂 )

native geyser
#

general issue being worked on

valid lotus
#

Got it, thanks

native geyser
#

yw

signal marlin
#

why i cant claim daily reward

tulip rune
#

Cc Why when I use the daily it tells me that the server does not work but if I vote it works?

spring ether
#

general issue being worked on

haughty barn
#

Hello guys

#

How i make credits with the bot on the site?

#

Anyone help me? 😄

fathom meadow
#

<@&675070424748654593>

native geyser
quaint sentinel
waxen socket
#

Ayo, new here with a quick question:

When I try to purchase a premium tier of any kind, I'm told that I "have to invite the premium bot to get access to premium features"

Would any of you happen to know my next move? I can't seem to navigate to an option to invite said bot.

Much appreciated 🙏🏽

quaint sentinel
waxen socket
lean badgerBOT
quaint sentinel
waxen socket
#

😮

quaint sentinel
#

🤕

nocturne flax
#

probot is doing the levels, but not assigning the roles. is there something im missing?

quaint sentinel
nocturne flax
#

wait does it need to be both text and voice at lvl 2?

#

yeah no. sorry. i want it to be just text based

#

so ill set all the voice to level 0

quaint sentinel
#

yep

nocturne flax
#

thanx

quaint sentinel
#

you're welcome

wild pike
#

@deep sierra hi talk to me prv

native geyser
#

do not mention devs please if you have any questions just ask here

brittle nest
#

Good afternoon! Is it possible to make a type of "reaction role" but it gives out channels?

#

Like, for example, a "####'s room"

#

I'm making a server and don't want to have to manually make rooms for everyone who joins.

native geyser
#

for voice channels there is temporary channels feature that can do as you wish
for text channels there isn't and for reaction roles to do such thing you need to create channels manually and set permissions anyway though multiple people will be able to get into those rooms by reacting anyway

native geyser
#

yw

brittle nest
#

Good evening (lol), can you transfer stuff like automod settings from one server to another?

brittle nest
#

Thank you so much! So you have to do it manually?

quasi rover
#

yes

brittle nest
#

I appreciate it!

quasi rover
#

no worries, have a good one

rain narwhal
#

Hello is there a way to block word form sending? like I want to block a command for my bot so people don't use it. so is it possible?

quasi rover
#

if this command belongs to probot you can just disable it through the dashboard, if not you can add it as a bad word but however the other bot will still respond to this command

rain narwhal
quasi rover
#

https://probot.io/dashboard —> select your server —> Automod panel

rain narwhal
#

Oh thank you also Can you add a reaction role to a text on Probot? kinda like a Verification system on some servers.

quasi rover
#

yes, first you'll have to head to the "embed messages" panel, create one, set it up and send it to your server
then you can select this message in "reaction roles" panel, add reactions and select the role beside each reaction using the (+) sign

rain narwhal
quasi rover
#

No worries, have a good one

fringe basin
#

can i get some help on how to make commands role specific only?

quasi rover
fringe basin
#

so had done that and had some one with out said role try and it still executed command

quasi rover
#

does he has administrator permissions ?

fringe basin
#

ohhhh

#

ok

#

yes

quasi rover
#

yeah that's why 😄

fringe basin
#

ok thank you

quasi rover
#

no worries, have a good one!

fringe basin
#

you too

quasi rover
umbral cosmos
#

I am having trouble finding documentation for this bot about what the premium features are. They just have simple titles in the control panel and don't describe what it does. Any info?

quasi rover
#

i hope this helps.

umbral cosmos
#

Thank you!

quasi rover
#

no worries, have a good one!

ebon shell
#

If I use warn command in someone, does probot DM them that they were warned in my server.

quasi rover
#

yes it does

green elm
#

Can levels be erased??

quasi rover
green elm
#

Hash command??

quasi rover
#

yes, the free version doesn't support the reset command with slash yet

green elm
#

Okays, thankies

quasi rover
#

No worries, have a good one

lusty idol
#

is there a way to exempt a single role from being logged? server I'm moderating has pluralkit at the request of a couple users, and since it basically copies each message they send, resends it under a new name, and deletes the original it's creating large amounts of relatively meaningless garbage logging.

bold moth
#

hi, I use free version of Probot, and my friend can't command the bot except me (Server Owner). Do I have to pay in order to let everyone control it? thx

bold moth
split needle
#

Go to https://probot.io/dashboard, select your server on the left side, go to music module, add a role as dj role, save change, then remove it and save again

bold moth
#

It works, thanks alot!!

little glade
#

Daily command still doesnt works even if day passed

#

It still has Internal Error thing

neat vigil
#

I am using the free verision, any commands I try I keep getting a "The application did not respond" notice.

modest river
#

<@&675070424748654593>

modest river
modest river
green elm
#

Do people with the Moderator perm earn exp slower??

#

<@&675070424748654593> /\

robust holly
#

...when the bot done fixing

modest river
green elm
modest river
#

The bot gives xp the same for everyone

green elm
#

So then why after we reset the levels once, are we finding the server owner is earning half compared to the rest of us?? might there be a fix??

modest river
#

The bot give exp every minute

neat vigil
native geyser
neat vigil
#

sooo, dont use any of the commands i got the bot for o.0

native geyser
#

which prefix are you using

neat vigil
#

non of them work, every single one will give me the notice

#

from music to even any of the moderator ones

native geyser
#

which prefix are you using

brave adder
#

Hi, Sorry im confused as to how to setup Auto roles to a specific channel, if someone could explain ( easy version) that would be great and much appreciated

native geyser
#

you mean reaction roles?

#

autoroles are for new members

brave adder
#

yeah

#

reaction roles sorry

#

i go into the manager and it only has add message

#

then all it says is select embed

native geyser
#

Get on https://probot.io/dashboard and select your server

  1. from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)

  2. from reaction roles module select the embed message you just sent

  3. add reactions

  4. add roles by clicking on the plus signs right next to the reactions you added

brave adder
#

thank you

native geyser
#

yw

little glade
frigid garnet
#

how i can reset top voice ?

#

what's the command

native geyser
#

#reset voice all

frigid garnet
#

thx

native geyser
#

yw

brave adder
native geyser
#

can i see your reaction roles module settings

brave adder
native geyser
#

you first need to select the embed and the message you've sent to your server

brave adder
#

done it thank you, didnt realise i had to go back into it once i had sent the embeded

native geyser
#

that was the first step

brave adder
#

lol im still learning this stuff haha, sometimes makes it complicated

#

so second thing, how do i add those emojis to the message so people know what roles they activate?

native geyser
charred rivet
#

How to restrict probot to admins only? (to prevent using some admin features such as timeout)

brave adder
#

\😉

#

ok thank you

native geyser