#support-en

1 messages · Page 24 of 1

quasi rover
small flax
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Found it, yes it is enabled

quasi rover
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send me your server in dm

small flax
#

Thanks again Brando 👍🏻 MVP

quasi rover
#

no worries! Have a good one hf_heart

dry palm
#

Hi, I'm curious if you are planning to add the feature of adding a default playlist that ProBot will play music from if the queue empties? 🤔 It would be so helpful!

tough stirrup
#

Hi. We have a user on our server where the rank images are not displayed. It works for everyone else, but not for this one person. What can be the reason?

quasi rover
quasi rover
dry palm
tough stirrup
quasi rover
#

and no worries, have a good one

dry palm
#

thanks, you too mate!

quasi rover
austere holly
#

Good day. I have discovered that sometimes the temp channel does not delete itself. Sure I can delete it myself, but that defines the purpose of the function. Please let me know what info you require to further investgate the issue.

quasi rover
austere holly
#

yea we spent 7+ hrs in the vc

quasi rover
#

yeah that's what causing the issue. it's been reported before though, so don't worry

austere holly
#

Awesome. Also grate bot really love using probot.

quasi rover
green elm
#

<@&675070424748654593> so I use Probot on many servers, I build servers and I just encountered a problem I have never seen before...the bot removed roles from half the server, I think I found the problem but it is one as I look at another server I might have to recreate. This role stripping seems to have happened because two roles granted access to the same channels. Is there a way around this or a way to remedy it??

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Sry one was a react role shoulda said

quasi rover
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May you screenshot the log where it says that probot did so?

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i mean from server settings > audit logs

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when you click the role removal log it should say the reason and who did it

green elm
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There it says a certain person did it, who is in a call with me and did not do it and does not have the access

quasi rover
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Well, logs says that a role was removed and it does not mean that it was done by probot itself

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can u just screenshot the reason from the audit logs?

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i can tell this has nothing to do with probot

green elm
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Yet I deleted a role and it stopped doing it, it only ever removed roles that were attatched to the reaction roles of probot

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It

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Not I

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Sry really tired this has been happening for an hour

quasi rover
#

Probot doesn't delete roles, anything it would have done was going to be mentioned that it was done by probot in the audit logs which didn't happen

green elm
#

In that screenshot the "member" role and the "rules" role have the same perms, but rules is a reaction role, it only did this to people with both roles, but okay, this was messed up either way, I need to sleep, all I ask is that y'all be notified so when/if it happens again it has a possible fix, and that has been accomplished, thank you for your help

quasi rover
#

audit logs clearly shows that probot has nothing to do with these actions, we can't really do anything about it

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and no worries.

austere holly
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Hey Brando, I've got a question for you.

So I just set up the Leveling System with roles etc... and would like to know when current members that have already passed the Text Level & Voice Level are required to be assigned their roles? The next time they rankup or when they get assigned XP?

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well given XP?

quasi rover
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they should at least gain 1 text xp which means they have to send a message in a text channel in order to update their text xp

austere holly
#

So a role will be added one XP is received/updated?

quasi rover
#

yes, must be text not voice

austere holly
#

Thanks Brando

quasi rover
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no worries, have a good one

green elm
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But ah well, I am about to go to bed, nini

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Three times she was hit, and like I said she does not have access nor know how to do that, plus I am on the phone with her she woulda give me an audible clue if she was being malicious or something

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She and I are only two in VC, and with only 3 bots on the server and in the audit logs for pro bot it saying it was probot it leaned me few conclusions

quasi rover
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since you're not using a premium it'd never tell you the executioner in the logs, it just says the action that was done

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that's why i asked you to check audit logs

fierce haven
#

I wanted to ask, for the levelling up system, what is the max level??

quasi rover
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100

green elm
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Mjy notification on my computer screen said "Probot is performing an action" and then I got hit with it removing roles faster than humanly possible......

austere holly
quasi rover
austere holly
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Is there a Trail to check it out or not?

quasi rover
#

unfortunately there isn't

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@green elm let me know in private if it still occurs

quasi rover
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i don't believe it's necessary just allow dms from this server if you haven't already and state your issue right away in ruru's dms

nocturne flax
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Ciao, hi.🖖
How does it work on this server?
Where and to whom should I write my problem?
I need to solve a situation.
On my discord server, I tagged some members in the rule room and the embedded message with the reaction role set disappeared.
I tried to edit the message and edit it in the embed panel on the site, but it wrote some Discord error.
I had to paste the message as a new one, otherwise new members could not assign the role.

quasi rover
nocturne flax
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DiscordRESTError [10008]: Unknown Message

quasi rover
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does the embed message still exist in your server?

nocturne flax
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It doesn't exist. I had to resend it to resolve the situation for new members. The embed contains a reaction role.
So I sent the same message again, a second time.

quasi rover
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apparently someone deleted it

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you'll have to setup the reaction roles once again. However double check your staff and remove their permission from managing messages in this channel so that they don't delete it again

nocturne flax
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only I have access to the embed panel and there is nothing in the Protocol logs on discord.

quasi rover
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discord does not log deleted messages, even bots can't log deleted embedded messages

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By the way you don't have to redo the reaction roles just replace the selected embed message with the current one you have in your server

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through this here

nocturne flax
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thank you for your time. 🌹

quasi rover
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you're welcome!

silk hinge
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Which command for Probot to send a message that the user has reached the new role?

quasi rover
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you mean new level?

silk hinge
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No the role i choose for the players

quasi rover
#

sorry I don't understand
Are you willing to assign roles using probot?

silk hinge
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Yes i do and since you helped me yesterday it works. 😉

quasi rover
#

you may use

/role give
and follow what the cmd window asks for which pops up

silk hinge
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omg i try

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No thats not what i need. using the leveling system you can choose a text level up message. [user], Level [level] Waht i want is that the bot only sends a message when the user reached the new role if that is possible.

quasi rover
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this is located next to each role reward you have

silk hinge
#

Thanks

quasi rover
#

no worries, have a good one

fallen bone
#

how do i remove the sidebar when you are customizing?

quasi rover
#

it should be removed once you enter a new panel, if it doesn't then maybe try resizing your browser

fallen bone
#

to which size?

quasi rover
#

try this i guess

fallen bone
#

thank you it worked

quasi rover
#

cool, you're welcome

nocturne flax
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Morning, i hope this is the right place to post this - I am attempting to set up a reaction role to an embedded message i have. Basically i want the reaction to be an assignment of a role on the discord when they respond to this message, however this particular role i have set up on my discord isn't showing/pulling through when i got to set up the reaction on probot

quasi rover
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currently reaction roles does only work using normal reactions like members do
if you have any suggestions for it please feel free to say it in #573053418017521664

stone cloudBOT
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We noticed that you are a premium user, for faster response go to #premium-support

nocturne flax
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It is a normal reaction, it's just a smiley emoji from the emojis probot provides
The role is just your basic member role, and i've made sure that the probot is in a higher position to the member role, but it's still not showing the role in the drop down when I click the littke '+' button beside the reaction emoji i picked

quasi rover
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oh okay your message was just longer than enough so i didn't notice the exact issue 😅

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You may have to change the bot role position

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doesn't have to be on top

split needle
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if you can not see the roles when selecting, make sure the probot role is higher than the role in your server role list

quasi rover
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try moving it down, then you can pull it up again

nocturne flax
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Okay, i'll give it a go, thank you!

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It's worked, thank you guys for being so prompt in replying! I didn't realise it meant literally in a higher position, I thought it was admin settings position type of thing 🤦‍♀️ but thank you again for being so helpful!

quasi rover
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no worries, have a good one

keen solstice
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hi there, im just asking for support since im setting up some reaction roles on a server of mine.
is there a way to reorder things in the "embed messages" thingy? or is that hard stuck with no way to modify it?

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like i want the description and title above the content but it auto-sorts them to the bottom

split needle
keen solstice
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damn....

split needle
#

you can just have the embed being sent first then a normal message content

keen solstice
#

oh right, i didn't think of that

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thanks!

barren cave
#

Greetings, our premium bot just went offline even though the subscription is still valid, how can we restart it?

quasi rover
quasi rover
#

double check it now @barren cave

barren cave
quasi rover
round badge
#

Are Staff Apply Open ?

quasi rover
scenic bough
#

Anyone that is not an admin is able to post links to gifs, but it doesn't autoplay on the server. Does Probot interfere with that at all?

magic rock
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how do i ping a role in an embed message?

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it should be correct by doing <@roleid>

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and its not working

quasi rover
quasi rover
magic rock
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ok thx

quasi rover
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no worries

elder zealot
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Hi guys, i set up the temporary channels but as i don't need it i'm trying to disable it. The issue is, even if on the dashboard the plugin is disabled, it continues to work creating temporary channels when joining the voice chat i setup. How can i resolve this issue?

quasi rover
#

/temp off
just make sure there are no og channels included in the same category so it doesn't delete them on its way

elder zealot
quasi rover
#

that's because you have the temporary section/module disabled

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@elder zealot

elder zealot
#

Ok, thank you

quasi rover
#

no worries. Have a good one.

balmy venture
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so I am trying out the image channel only functionality on the bot and it seems that it is not working. I have the channel selected, but nothing is going through

quasi rover
#

it is supposed to delete any message that's not containing an image
however if you have administrator permission it'll avoid your messages

balmy venture
#

the more you know

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I'll be back lol

quasi rover
balmy venture
#

does the bot ignore all roles above it

quasi rover
#

for images only? No it doesn't

balmy venture
#

someone was able to post a text message

quasi rover
#

he has no administrator perms?

balmy venture
#

indeed

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no admin perms

quasi rover
#

May you screenshot the settings here

balmy venture
quasi rover
#

does probot respond to your commands though?

balmy venture
#

yes

quasi rover
#

please send me your server link in dm if possible

balmy venture
#

I wont be able to do that, but I will ask this... is administrator a requirement

quasi rover
#

no

quasi rover
balmy venture
#

yes

quasi rover
#

it's preferred to give it admin permissions so it can run all functions without any issues but however it should at least have the permission to see & read & manage messages in this channel

balmy venture
#

okay i figured it out

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i didnt give admin perms but managing messages wasnt a default permission my bad

quasi rover
#

all good

quasi rover
#

#support-ar

floral templeBOT
#

idle We will stop our services for planned maintenance to our databases, it may take up to 2 hours but we will try finish it faster. we will let you know when the maintenance begins and ends

tough robin
#

I no

quaint sentinel
#

#lock

stone cloudBOT
floral templeBOT
#

dnd maintenance started

quaint sentinel
#

Due to database maintenance, services have been stopped. It will take about 2 hours, but our development team will try to finish it sooner.
Please follow #status to stay up to date.

floral templeBOT
#

dndUPDATE: the maintenance actully gonna take more than 2 hours, our provider just told us that the backup itself might take 4 hours. Apologies in advance for what this might cause to you.

floral templeBOT
#

dndUPDATE: the maintenance is still going on, we are waiting the provider to finish it once they do we will run the services, here is last reply from provider:

Unfortunately the operation doesn't have a progress bar and I can't give an accurate ETA...
We are of course monitoring its progress as it goes through the various replace stages

floral templeBOT
#

idleUPDATE: we stopped getting updates from the provider and we decided to turn on the services in partial, we disabled all the commands which will affect users if we restore backups.

opaque lichen
#

How much time is left for the maintenance to finish?

native geyser
#

there is nothing mentioned in #status about it, which means we do not know

opaque lichen
#

Ok thx

native geyser
#

np

wispy temple
#

Hi!
I'm trying to create something like this

But I can't add images to the embed message content
Can you please tell me how?

sinful schooner
#

Hello! I want to mention a role in embedded message. But I can't did it. If some one has idea, please tell me how to make a message.

native geyser
native geyser
sinful schooner
native geyser
#

yw yw

wispy temple
#

All I got is a link to the image :c

native geyser
#

the bot has embed perms in your server right?

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also make sure the link is valid

wispy temple
#

ow, I got it now, nevermind

Thank you 🦾🦾

native geyser
#

yw ^^

gray siren
#

Is it possible to transfer premium sub to another server

stone cloudBOT
misty cape
#

@native geyser hello

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When the bot will back?

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I do the command of credits and dont reply

native geyser
unreal lantern
#

so the commands are now disabled will they be like the reputation command?

native geyser
#

no

unreal lantern
#

u sure about that right?

split needle
#

yea since they are being disabled to continue with the maintenance on going

unreal lantern
#

Ok thank you<3

mighty patrol
#

It’s fake Right?

split needle
#

better to check the user profile

mighty patrol
#

I received the screenshots , I didn't see the message myself.

split needle
#

then don't assume from just a screenshot

mighty patrol
#

I just asked to make sure

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Thx ❤️

zealous bolt
#

Daily is not working why?

split needle
#

the service is still under maintenance

zealous bolt
#

That’s bad u guys said that it’s gonna take 4h not a 24

thin lance
#

Hello

split needle
#

we no longer gotten any news from the host so we can not know anything more

thin lance
#

Why is the bot locked?

native geyser
thin lance
#

I mean on credit

native geyser
thin lance
#

when will you work

native geyser
thin lance
#

cure you

native geyser
mellow elbow
#

I need help

native geyser
#

you can ask your question right away

mellow elbow
vital dawn
#

Is the site down?

digital axle
#

Bot offline again💀

mellow elbow
#

If I change the welcome picture of my server, nothing happens. I mean, whoever enters the site, Pro Bot, the site works like this, I mean @native geyser

native geyser
waxen spindle
#

@native geyser How can i be supporter or mod or somethin'?

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or proficient

mellow elbow
native geyser
native geyser
#

thats why its not working, and it being offline is related to #status

knotty phoenix
#

هلو <@&675070381861634048>

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عايز مساعده

vital dawn
native geyser
split needle
waxen spindle
#

@knotty phoenix قول انت وش عايز انا هترجم

knotty phoenix
waxen spindle
#

ok

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Chill

native geyser
#

#role @knotty phoenix only

waxen spindle
#

i told him ill translate .

native geyser
#

well nvm

digital axle
#

@native geyser so probot is offline?

native geyser
digital axle
#

Ok thank

waxen spindle
#

nvm

mellow elbow
native geyser
#

no need to translate there is a message in #support-ar if it doesnt answer his question he can just use #chat-ar

rain marlin
#

Hello

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What happen with the bot?

native geyser
native geyser
mellow elbow
hollow cloud
#

what happen to bot?

native geyser
native geyser
mellow elbow
formal pilot
#

Hello

native geyser
#

yes?

formal pilot
#

Give me blacklist

fringe nacelle
#

probot is down ? Peeped

native geyser
mellow ridge
#

hi

native geyser
#

yes?

narrow crane
#

It’s take so long

native geyser
fringe nacelle
carmine loom
nocturne flax
frozen pilot
#

Restarted

nocturne flax
#

guys the welcome image doesn't generate sometimes

signal marlin
#

is the devs going to add new methods to get credits or no soon

fringe nacelle
native geyser
signal marlin
#

k thx

native geyser
#

np

mellow elbow
#

@native geyser How to secure a welcome rom?

native geyser
#

https://probot.io/dashboard -> select your server -> welcomer module

mellow elbow
native geyser
#

you can ask your questions in #chat-ar in arabic i believe that'll help you more

orchid stream
#

can you help me?

native geyser
native geyser
#

is it your server or someone elses

signal marlin
#

is there way to stop ppl from sending sus servers

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bots doing that allot

orchid stream
#

and all server

native geyser
native geyser
signal marlin
#

no they come from no where

native geyser
#

where do you get the invitation in dms or in server?

native geyser
#

np

signal marlin
#

some one sended sus server from pro bot should i wory

native geyser
#

i can only help you if you answer my question

signal marlin
#

what question

native geyser
#

the one i asked twice by now

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where do you get the invitation in dms or in a server

signal marlin
#

let me check

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i got it from pro bot

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is that normal

native geyser
#

in dms

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or in a server

signal marlin
#

ye

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dms

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when i claimed vote reward

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i saw it

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befor

native geyser
#

it should be welcomer, you get it when you join servers, apart from that probot can not dm you server invites

signal marlin
#

do i send pic

native geyser
#

sure by blurring out the invite link

signal marlin
#

k so i send pic or link

native geyser
#

send a screenshot of it by blurring out the invite link

signal marlin
#

look i dosent know how

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i will send u pic in dms and u tell me what was that

native geyser
#

just send it in dms without blurring it its fine

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but before that did the bot invite you to this server or to another server?

signal marlin
#

idk i dont check just my brother click it and he saw some thing over 18 so i dont wat for kids to see that again

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i will send pic and u dell with it

native geyser
#

that should be welcomer

signal marlin
#

it inv

native geyser
#

as i mentioned above you can only get those kinda invites when you join servers

signal marlin
#

nah

misty cape
#

Credits will be back
Yes?@native geyser

signal marlin
#

i t pop from no where

native geyser
#

probot can NOT dm you invite links out of nowhere

native geyser
misty cape
signal marlin
#

so what was that

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did some one hack it⁉️

native geyser
#

no

signal marlin
#

i want the bot to stop sending that

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that only what i want

native geyser
#

the bot can only custom dm you when you join servers which means you got it when you joined a server (keep in mind that we've been having issues for a while now so you might have gotten the message really really delayed)

native geyser
signal marlin
#

i was in server but he got hacked is that the reason

#

native geyser
#

what got hacked

signal marlin
#

server

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i was in

native geyser
#

also can you send the screenshot in dms so i can make sure of what it is and let you know what to do

signal marlin
#

k i will send u later and want to pop that bc my brother behind me

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give me 10 min

tall gate
#

Is the devs working?

split needle
tall gate
split needle
#

the host provider

signal marlin
#

so is the issue from discord

split needle
tall gate
split needle
balmy sapphire
#

Hey . I have a question ! How can i upgrade my level (level account ) . (how much. It takes /time/.)

balmy sapphire
#

Nice answer 👍

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Thank's

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But if we say i want to upgrade to level 1 how many words it takes

split needle
#

it does not count by word but by your interact rate
and I need to know which level? server level or profile level?

split needle
#

then just chat and don't spam since that will not work
and there's a cooldown after each time you gain xp which is around 2 minutes

nocturne flax
#

What should I write command to give everyone a role automatically?

balmy sapphire
#

Okey thanks . mate

vital ridge
#

Hello

nocturne flax
#

hello

#

The probot end ??Ruru

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Or what?

nocturne flax
signal marlin
#

can i ask smthing

calm kettle
#

Does the bot support ticket generation like other bots?

signal marlin
#

nvm

vital ridge
#

is the probot site is hacked ?

native geyser
native geyser
nocturne flax
nocturne flax
native geyser
nimble meteor
#

Why is probot appearing offline, and when trying to use it, it says the application did not respond?

native geyser
fringe schooner
#

I make the payment he sends me there

native geyser
#

there is a message that is left there i believe it might tell the reason

#

you can ask it here in English or ask in #chat-ar in Arabic

reef frigate
#

Do you guys maybe know if there will be another long downtime for the bot? Since maintenance is going on it understandable that it'll be offline for short periods and that not everything will be working, but asking if it's planned for it to go offline for another 6+ hours. Just so i can prepare my staff for that

nocturne flax
#

What is going with the bot

reef frigate
devout sorrel
reef frigate
#

In my server its online atm

nocturne flax
reef frigate
nocturne flax
#

Guys come on the chat

native geyser
#

#status contains all information we currently have

nocturne flax
#

Hello , I can't transfer credits why ?

native geyser
reef frigate
#

Ah, hoped that it's at least known if there are plans to put it offline for a while. I understand that it can happen randomly

devout sorrel
native geyser
#

if we did it would be mentioned in #status

devout sorrel
#

Okay

severe hawk
#

whats the problem?

cerulean zinc
#

MY BOOT OFLINE YOU CAN help me ?

native geyser
fringe schooner
#

I make the payment he sends me there

quasi rover
fast blade
#

what Problem with credit probot

scarlet spindle
#

When will the credit order come back?

quasi rover
#

no eta just wait for another update in #status

fast blade
#

ok thx

warm fossil
#

Welcome

#

When will the bot return?

native geyser
#

please avoid repeating same questions

warm fossil
#

oh

#

sorry

unreal frost
#

Ohh probot fixed ?

nocturne flax
upbeat echo
#

Why is the Credit Order disabled?

oblique pine
#

Why is the Credit in the probot disabled ?

last quest
#

؟؟؟

elder hedge
#

Why is the Credit Order disabled?

cerulean remnant
#

:/

scarlet spindle
#

Why is the Credit Order disabled?

dire heron
last quest
#

Bro this is English support

cerulean remnant
#

تخلف

upbeat echo
#

ههه

oblique pine
#

its en support go to ar

nocturne flax
#

#role @cerulean remnant only

stone cloudBOT
nocturne flax
#

#role @dire heron only

stone cloudBOT
nocturne flax
#

#role @upbeat echo only

oblique pine
#

go to ar support

stone cloudBOT
nocturne flax
#

#role @scarlet spindle only

stone cloudBOT
oblique pine
#

yeah give them

nocturne flax
oblique pine
#

what?

elder hedge
#

lol

nocturne flax
#

#role @warm fable only

stone cloudBOT
trail cliff
#

The credits was gon?

spare quarry
#

what is that

orchid stream
spare quarry
#

cod whate

nocturne flax
#

@nocturne flax

nocturne flax
nocturne flax
spare quarry
last quest
nocturne flax
spare quarry
nocturne flax
spare quarry
#

thanks

nocturne flax
#

yw

last quest
#

Ok thx

nocturne flax
#

yw

royal hedge
#

Hey guys i need help to make a welcome screen to my server can someone help me

nocturne flax
trail cliff
#

Ty

nocturne flax
nocturne flax
opaque lily
#

hello the bot offline on my server

native geyser
opaque lily
native geyser
#

#status has all the information we have

nocturne flax
#

No need, thanks
@last quest

ivory patio
#

how to clear the queue?

native geyser
#

/stop

last cairn
#

The bot is offline in my server. It has been can anyone tell me why? Or the issue?

#

Because it is online on other servers

orchid stream
#

why probot is offline

last cairn
#

Same

#

But it’s online on other servers

#

Only my server it is offline

native geyser
last cairn
#

So basically nothing?

native geyser
#

nothing what?

last cairn
#

The status has nothing useful or that would help

native geyser
#

it does tell the reason and all the information we have so far

glass ice
#

hmmmm not yet?

modern drum
#

is the credit bug foxed?

#

fixed*

glass ice
#

not yet

native geyser
honest rock
#

ok how do I get probots music play feature to work in every voice channel for individuals....so say I have 3 or 4 different groups chatting and they want music....right now it all only says it is available in my channel

raw pecan
#

Is there a problem with the bot?

native geyser
#

it only works in one channel

native geyser
raw pecan
honest rock
#

really that sucks...is there a bot out there that can work with multiple channels

native geyser
#

no

honest rock
#

damn

tall gate
#

Bro bot cant duplicate himself

native geyser
#

it works the same way as 'can you be in multiple voice channels at the same time'

native geyser
tall gate
native geyser
#

sorry i read it wrong

#

either way its appreciated that users do not interfere so things dont get confusing

raw pecan
#

Hi

native geyser
tall gate
#

man this will take years to solve a one problem

raw pecan
native geyser
#

yes

celest lotus
#

hi

vital dawn
#

i can't Subscribe right now ?

quiet loom
#

How i can move my old account profile to this account ?

native geyser
celest lotus
#

how can i buy primume

native geyser
vital dawn
native geyser
nimble mulch
#

My probot is not in the discord server but still in the dashboard managing the server and when i invite him it says hes offline hes basically fully unresponsive and dead at the same time

raw pecan
#

I m sad why

nimble mulch
native geyser
#

yes

native geyser
#

yes

quiet loom
celest lotus
native geyser
atomic prawn
#

When will the Credit conversion feature work?

native geyser
atomic prawn
celest lotus
#

@native geyser

#

where

native geyser
#

click on subscribe then select credits

gritty glen
#

Probot is down in our sv

native geyser
gritty glen
supple nacelle
#

Hello everybody

native geyser
native geyser
gritty glen
#

Thx

native geyser
#

yw

toxic anchor
#

Pro why couldn't I use his credits? @native geyser

native geyser
toxic anchor
#

oh winter

quaint cave
#

Do I get any credits for these problems ?

native geyser
#

no we do not offer credits in such cases

quaint cave
#

you have a problem, I can't pick up the daily, and no compensation ?

native geyser
#

its an issue that is happening because of our host, still i dont think any credits will be given to everyone because of this

toxic anchor
#

When do you get it repaired?

#

Because I waited so long

native geyser
toxic anchor
#

Is there really a specific time?

native geyser
novel orchid
#

Hi pro

quaint cave
#

"pro" does not mean profi

native geyser
novel orchid
native geyser
novel orchid
#

What time playing cmd c

#

@native geyser

native geyser
novel orchid
#

Ok thx pro

toxic anchor
native geyser
#

np

native geyser
toxic anchor
#

What?

native geyser
#

just read #status it has all the information we can currently give you

toxic anchor
#

In this rom there is no time

native geyser
#

then there is no time

toxic anchor
#

ak thankyou man

native geyser
#

yw

weary rover
#

may I know when is this issue gonna get fixed?

native geyser
thick jungle
native geyser
wise hawk
#

hi

#

can some one help me how can i fix this ?

quaint cave
#

???

native geyser
wise hawk
wise hawk
quaint cave
native geyser
#

read that 18 hours old message please

native geyser
wise hawk
#

in my server is offline

native geyser
#

thats the reason why its not working, and the bot being offline is related to #status

quaint cave
#

pro or noob bot ?

nocturne flax
#

<@&675070424748654593> Hey! Does anyone know how to link to channels on teh discord from embedded messages?

orchid stream
slate atlas
orchid stream
#

what?

slate atlas
thick jungle
slate atlas
#

?

quasi rover
ruby yoke
#

when will probot be up again?

quasi rover
ruby yoke
#

Thanks

orchid stream
opal egret
quasi rover
nocturne flax
quasi rover
#

this question is related to discord and not probot, it's depending on what kind of reward anyways
ask such questions in #chat-en please

lime patio
#

Do you need a support team?

quasi rover
#

no we're not recruiting, sorry

lime patio
#

Ok... Thx

frosty warren
#

When does the automation start?

quasi rover
#

you don't have to use translator to ask for help, you can just ask your question in your main language in #chat-ar

gusty beacon
#

how can i fix the probot when it's offline ???

quasi rover
quasi rover
#

i said #chat-ar and not #support-ar

gusty beacon
#

how can i fix the probot when it's offline

olive zenith
#

hi

#

I have a problem

#

@split needle

split needle
#

better to just tell us it

olive zenith
#

no

#

i have line in server and he not work

split needle
olive zenith
#

Look

gusty beacon
#

This does not help

split needle
#

the attachment perhaps being deleted so it can not render
also that's not bot's thing, more than you and discord thing

olive zenith
#

ok

gusty beacon
#

Do you have a solution to why the bot suddenly became offline?

split needle
rugged fox
#

Can't pay for premium or just me?

split needle
#

and that's all we have

split needle
split needle
#

no

gusty beacon
split needle
#

do not ping dev for this and they will not respond you like this

split needle
split needle
brave glade
#

ok

gusty beacon
#

My question is simple because I find many who are still working with the bot

split needle
#

what do you expect us to answer if all you need to know has been already in #status ?

#

the bot is offline because of the issue happening in #status, which makes it not being stable to work
we have no actual solution for this because it's an issue caused by the host provider, not us

modern drum
#

is reward servers that gives credit not allowed?

split needle
#

no

modern drum
split needle
#

discord tos and our terms of using credits

modern drum
#

ok ty

halcyon saddle
#

Still ded ?

sharp monolith
native geyser
nocturne flax
#

When

#

Will the bot be

#

Any info about probot status?

#

Working

#

Its been a day we were waiting and no updates

#

Fr

split needle
#

Said we will announce in #status when there's update about it

nocturne flax
#

But u said 4 hours

#

Its been like 17h

split needle
#

The latest one said we have lost track from the provider
Earlier one also said they can no longer calculate the eta

#

The 4hs is just older than those

nocturne flax
#

Bruh at least make the transfer command work

lament garden
#

Why probot's sound is lagging?

split needle
split needle
stoic dagger
#

hi

#

i cant do daily

split needle
dapper torrent
#

Hi! I’m having an issue adding reaction roles to my server. I created the embed, sent it as a message to the channel, and then went to reaction roles in the dashboard and chose the embed. It lets me add the emoji reactions, but when I try to add the roles to each emoji, I type to search the role name and nothing happens. I checked the permissions and probot is admin, and that role is above all the other ones I am trying to create. So not sure where the problem is. I’d appreciate some help. Thanks

quasi rover
#

drag down the bot's role position, and pull it up again

halcyon saddle
dapper torrent
quasi rover
#

does any roles show up without searching for one?

dapper torrent
#

Nop

quasi rover
#

have you refreshed your browser though?

dapper torrent
#

I hadn’t! I thought that going from one section of the dashboard to another would be enough, just refreshed and it fixed it. Thank you so much 😊

quasi rover
#

cool, have a good one!

dapper torrent
#

Actually, it solved that. But once I saved it, I went to check if the embed message has the reactions and it did not

quasi rover
#

is probot responding to your commands?

dapper torrent
#

It is

quasi rover
#

u definitely have saved changes, didn't u?

dapper torrent
#

Ok I found it what it was. I had saved but this second time around I had not selected a message and hadn’t realized. Sorry, my first time using a bot. Thanks for helping me troubleshoot this!

quasi rover
#

no worries!

inner dagger
#

Hi

#

The music command works for me, but I can't hear the song

dapper torrent
#

I reacted to one of the emojis but it didn’t assign me a role. Is it because I have the admin role? I thought I could have more than one

granite panther
#

hi

inner dagger
quasi rover
quaint halo
#

Hello

#

I'm sorry but , where are chat arabic ?

dapper torrent
quasi rover
quasi rover
dapper torrent
quasi rover
quaint halo
quasi rover
dapper torrent
#

Sure

quasi rover
#

resolved

nocturne flax
#

@quasi rover can u check the dms pls

surreal obsidian
#

hey bruuh my credit is 0$

#

why?

quasi rover
surreal obsidian
#

thanks you bro

#

probot backup my 500k credits?

quasi rover
#

yes don't worry

surreal obsidian
#

thanks bro

quasi rover
#

no worries

daring ridge
#

@stone cloud

nocturne flax
#

When the hell will pro bot work

quasi rover
#

you already know the answer, no need to repeat

#

if u have no further questions just head #chat-en

nocturne flax
#

The maintenance is so long

quasi rover
#

again, no need to repeat

nocturne flax
#

@deep sierra fix the bot.

quasi rover
nocturne flax
#

K

#

@quasi rover what happened to the bot again? It’s been a lot of days bot doing this. When it will be fixed?

quasi rover
#

soon

nocturne flax
#

Soon like by today or what

quasi rover
nocturne flax
#

Soon = they don’t know

nova snow
#

How Can I Setup !rep On My Server?

young otter
#

Hey there - I'm having a very odd problem with a server I brought ProBot into. One of my servers refuses to update the default notification settings when I switch it to "only @mentions" - does anyone have an idea what could be causing the conflict? I update the setting in server settings, but all of the channels still say it is "all messages." Works on other servers that I own, all but this one. It's the only server I used Probot in...I removed all the bots I had in the channel and still no luck. Any guidance on what to check would be immensely helpful - thanks!

nova snow
#

<@&675070424748654593>

quasi rover
quasi rover
young otter
#

ah ok I was just going to ask t hat haha

#

thanks

quasi rover
#

no worries 😅

nimble mulch
#

The bot is not online in my server its in the server but not online what do i do?

nimble mulch
#

I'm I just supposed to wait?

native geyser
#

yes

nimble mulch
#

Welp

#

alright

native geyser
pallid vine
#

so guys probot still cant be activated?

#

the commands doesnt work

native geyser
#

some cost different

native geyser
#

no

#

ways to get credits

#

im not sure of the gap sorry

#

wdym from one

native geyser
#

first we do appreciate it if you behave properly
there has been an issue going on for a day or two not that is related to that issue, you can see more details in #status

#

alright it has all the information we currently have, and you dont need to delete your messages

twin berry
#

Hi

#

Can i ask why did Probot stopped?

native geyser
storm heron
#

Why in my test server the bot is online? How is that possible if the service is down?

native geyser
nova snow
#

How Can I Set Captcha Verification On Autorole?🥲

native geyser
#

autorole does not have captcha verification

nova snow
#

I Think It Should Be Available!🥲

native geyser
nova snow
#

Already Done!🥲

bright socket
#

Can embedded messages use custom server emotes?

native geyser
#

yes it can

  1. go to your discord servers chat

  2. -if you're on mobile discord use the emoji you want to add use in between `` symbols https://imgur.com/F2ckAUV

    -if you're on pc use your emoji and put \ before it and send it https://imgur.com/XjCo32W

  3. copy the message you just sent and paste it on dashboard

bright socket
#

Beautiful, thank you so much!

echo widget
#

Hey probot support. Can I use the new forum type channel as a ban log channel? I cannot find it in the channel list

next moon
#

helloo, what do I do if only on one server probot is offline?? and I can't customize anything on the web because I see this

native geyser
nocturne flax
#

auto role doesnt work

nocturne flax
ember flax
#

@native geyser

#

when will be finished this bug of credits?

native geyser
nocturne flax
safe agate
#

y probot is offline

nocturne flax
safe agate
#

anyone?

nocturne flax
safe agate
sweet prawn
#

Hi

#

Why probot not work😔

native geyser
#

please stop repeating questions

sweet prawn
#

When probot work⚡

rose marsh
#

Heyy, i was wondering how i can change the prefix for probot

native geyser
native geyser
rose marsh
#

How can I create a welcome message for everyone new that joins with probot ?

rose marsh
native geyser
little glade
#

Someone knows when this mantience gonna end?

#

Didnt expected such a fast reply

#

Lol

#

Ty

#

Also didnt knew u were here as well

native geyser
limpid kayak
#

Credit has ben delete in pro bot

#

?

cloud lark
#

Having issues with reaction roles. I set up my embed to say react to this for your role, then under reaction roles I set up the reaction role with the specific emoji listed and have it set to toggle so that users can turn it on and off since it's a role to be pinged for stuff. I have auto role on with the ping role listed and probot is above the role and has all server privileges but I can't seem to get it to work.

native geyser
native geyser
cloud lark
#

It does not

native geyser
#

can i see your dashboard settings?

valid lotus
#

Just asking is the 'internal server error' related to #status ? It's was after I click daily claim that showed that sign so I assume it's 'cause of that

native geyser
#

yes it is

gloomy void
#

Yuns UP + Xom UP

native geyser
cloud lark
#

Sure, what specifically do you wanna see?

echo sigil
#

Sorry

native geyser
#

reaction roles dashboard settings in general

echo sigil
#

Say all kp sorrry

native geyser
#

would you also stop please?

echo sigil
#

♥️

gloomy void
cloud lark
#

Did you want me to DM it to you or post it on here?

native geyser
native geyser
cloud lark
#

So this?

nocturne flax
#

Hey

native geyser
native geyser
cloud lark
#

AH!

valid lotus
echo sigil
#

How to prefix probot

gloomy void
native geyser
#

wdym prefix probot

cloud lark
#

Alright, did that. Do I have to do anything else to get it to assign the role?

native geyser
#

should be enough if perms are fine

cloud lark
#

Lemme try.

echo sigil
#

How to prefix probot ?

#

👌

little lagoon
#

@native geyser my friend

native geyser
cloud lark
#

Yep, looks like that did it, thank you!

native geyser
#

yw ^^

little lagoon
#

@native geyser how im send credit

native geyser
#

/credits
its currently disabled -> #status

echo sigil
#

Untime out @gloomy void @simple meteor

little lagoon
native geyser
#

stop using this channel please

little lagoon
#

@native geyser when enabled

native geyser
ember flax
#

@little lagoon awa chyakay lera?

little lagoon
ember flax
ember flax
little lagoon
little lagoon
native geyser
little lagoon
#

@native geyser my friend i have quetion can you accpect my add

#

I say quetion in piravite

#

?

native geyser
little lagoon
#

Ok come

ionic viper
#

Halaw

native geyser
#

can i help you?

#

and make sure its not about advertising another server / appealing for someone else

nocturne flax
#

this never happened, the bot has stopped for 30h holy

native geyser
#

yes we know

sullen halo
#

hi

#

what i must do when pro bot is offline in discord server

#

?

native geyser
sullen halo
#

i see but in some server is work in other not

native geyser
#

different shards

royal hedge
#

Guys probot doesn't responder in my server

native geyser
toxic pumice
#

probot is constantly offline an does not respond on the my server

native geyser
signal marlin
#

is it fix yet

native geyser
reef frigate
#

Has such a long downtime or partial downtime ever happened before? This is kinda worrying. I mean, it works for me atm, but still.

native geyser
#

#status has all the information we currently have

reef frigate
nocturne flax
#

I have a question regarding reaction roles: is it possible to have a reaction role be an emoji from another server? I was able to put another server's emoji in the embedded message, but can't figure out if there's a way to change the reaction emoji to be that same emoji.

quasi rover
quaint rivet
#

Hello everyone,
I'm new here so forgive me if I'm out of line in making my suggestion
I wonder if the feature Im asking is reasonable or not

nocturne flax
#

why i cant send credit for someone

quasi rover
nocturne flax
quasi rover
#

such thing isn't even possible on discord so far so, the answer is no

quaint rivet
#

not messages

quasi rover
#

ask your question right away please if you have any @quaint rivet

quaint rivet
#

Id like the bot to automatically react to every message in a channel with a preset of emojis

#

is that currently possible?

quasi rover
sacred vault
#

How come some emojis used for the reaction roles don't work? I've been trying to figure out why some emojis work and others don't. Any suggestions?

quasi rover
#

you mean it doesn't assign the role when they react? or doesn't it add the reaction after all?

sacred vault
quasi rover
#

I'm pretty sure it is server custom emoji, right?

sacred vault
#

No these are default discord emojis I'm using not custom

#

My customs don't work 😛

quasi rover
#

May you screenshot the embed message?

quasi rover
sacred vault
#

just as an example.

#

🏴‍☠️

quasi rover
#

have you tried sending it into the server though?

sacred vault
#

I'll test this one out. One sec.. I tried the other day and it still showed up as is.

nocturne flax
#

Instead of that ID grab the emoji ID by doing backslash \ and then the emoji, this was how I was able to input emojis that were giving me trouble.

sacred vault
#

Weird... It works now..

quasi rover
#

magic

quasi rover
#

\:emoji_name:

nocturne flax
#

Sorry sent too fast

#

I was able to put custom emojis into my descriptions by using that ID, emojis from other servers that have ProBot in them as well.

sacred vault
#

Good to know Thanks Liz ^_^

quasi rover
#

yeah but for reaction roles you can only select your server's custom emojis

sacred vault
#

I got lots of server customs so good to know I can add flair on to them

#

I'm assuming it'll be through the <emoji name> way though

#

For the \ way do I have to physically type the name of it out? Or can I just throw the emoji in how it is and it'll still pop out the ID ?

quasi rover
#

yes just don't use spaces in between

calm kettle
#

daily has error ? ;-;

quasi rover
#

it's temporarily disabled, wait for #status next update

calm kettle
#

okay thanks

quasi rover
#

no worries

cerulean lynx
#

My probot has turned offline and won’t work rn

quasi rover
#

double check #status and wait for another update.

solar ether
#

i want to join support team

quasi rover
#

we're not recruiting

errant atlas
#

Hey there! I am in the process of enabling and setting up the leveling system for our discord, however I cannot enable a specific setting for some reason:

stone cloudBOT
errant atlas
#

whoops, guess Ill go to premium support

ripe apex
quasi rover
#

go ahead

ripe apex
#

If i follow the #status and added it to my server and leaving this server can i still get the new updates about the #status or i have to stay in the server

quasi rover
#

you don't have to stay, don't worry

ripe apex
#

Ok thank you ❤️

quasi rover
#

no worries

royal rose
#

Guys, I have a problem, the bot is not working only on my server, I already tried to remove it and put it again but it didn't work, it is working on other servers, help please

#

<@&675070424748654593>

quasi rover
#

double check #status and wait for another update.

rapid pasture
rapid pasture
#

tnx

quasi rover
#

np

quasi rover
#

you can customize its avatar, name and status besides the tier 1 functions

#

so basically tier 2 is the one you can customize

heady elbow
#

@quasi rover how can I get a pic it #profile I tried to buy but it don't work

quasi rover
#

yes wait till next update in #status then try again

heady elbow
#

ok thx

quasi rover
#

no worries, have a good one

fierce forge
#

Is there a way to connect my Spotify playlists to Probot?

untold arch
#

<@&675070424748654593>

nocturne flax
fierce forge
#

Ah, thank you tho!

wheat badge
#

hello

when i write #rank the bot send that

nocturne flax
wheat badge
hushed briar
#

How can I get the bot to only talk in a specific channel so it doesn't message the general chat?

split otter
#

Unable to claim daily rewards

modest river
split otter
#

👍

west chasm
#

Hey guys

#

Why probot didn’t send message with new roles

split needle
split needle
west chasm
#

reaction roles

split needle
#

you have to send the message for it from the embed messages module first

west chasm
#

but how

split needle
west chasm
#

thanks

dawn yoke
#

hello

#

why i can't use #credits ?

#

can i know if i blacklist or no ?

calm kettle
#

the bot can auto post new video in youtube?

quasi rover
#

coming soon

calm kettle
#

okay

weary prawn
#

e

#

Hello

quasi rover
weary prawn
#

The bot will be ruined

quasi rover
#

if you have no questions please head to #chat-en

weary prawn
#

When will Pro Bot come back?

quasi rover
#

no eta just wait for another update in #status

weary prawn
#

Thanks

nocturne flax
#

How to setup the warn utility in bot @quasi rover