#support-en

1 messages · Page 23 of 1

ocean jungle
#

ok... now it doesnt anymore xD

#

@teal umbra

nocturne flax
#

pfffft

ocean jungle
quasi rover
#

just be patient please and stop interfering with support

#

Head #chat-en if u have no further questions

nocturne flax
#

i just hope it dont take more than an hour

teal umbra
frozen pilot
quasi rover
teal umbra
tribal dawn
#

I would like to know how to set the rules.

nocturne flax
#

@quasi rover pro bot not showing rank.

quasi rover
#

known issue, should be back to normal in a while so please be patient

quasi rover
tribal dawn
#

You mean you can't do it now?

quasi rover
#

not really, sorry for the inconvenience

opal quiver
#

website not working still?!

quasi rover
#

do u have any questions? If not please head #chat-en after reading channel topic :). @last flint

#

do u have any questions? if so just ask it here please

#

my words are clear bro just ask it here or head to #chat-en

little glade
#

Probot daily just redirects me to authorization page, and even if i already authorized myself it just gets stuck and doesnt works. Help

tribal dawn
quasi rover
little glade
#

But ok

#

Thanks

quasi rover
#

last warning if you do not have any probot related questions head to #chat-en

#

have a good one

shrewd crown
#

Hello, I have such a question, or even I have a bug in the program.

quasi rover
#

you mean the dashboard? If so, we're already working on a fix so please be patient

shrewd crown
#

Like when a player enters the server, and there is a greeting. And before the greeting, such garbage comes out, how to remove it?

quasi rover
#

that's not even related to probot, is it?

#

since it is for discord feel free to ask in #chat-en

shrewd crown
#

No, I'll show you

quasi rover
#

yeah but the dashboard is still down

shrewd crown
#

It goes like this, I don't know how to remove it

quasi rover
#

so you're just willing to disable probot welcomer?

#

or which part?

shrewd crown
#

Something like that

silver elk
#

hello im having a problem edting my welcome text, the site is down so i cant do it

lavish junco
#

I'm sorry, but I'm also having a problem with transferring the reaction roles from the Probot site to my server.....

quasi rover
earnest veldt
#

The site is down

shrewd crown
#

ok, right now

earnest veldt
#

Yes

quasi rover
#

just be patient and wait for it to come back online
@earnest veldt, @lavish junco, @silver elk

shrewd crown
earnest veldt
#

I am ! I just wanted to report it

quasi rover
quasi rover
nocturne flax
#

ah the site's down?

earnest veldt
#

Thank you

quasi rover
crude ginkgo
nocturne flax
#

no worries thanks for the information

quasi rover
#

you're welcome

shrewd crown
#

Thanks for the answer !

opal quiver
quasi rover
#

host issues

opal quiver
#

I needa get on to probot for embed

harsh cedar
#

is the bot having problems rn?

opal quiver
quasi rover
#

no idea, just be patient please

opal quiver
#

ill do my best

#

ty

opal quiver
#

mines working fine

quasi rover
#

Read channel topic as well :).

opal quiver
#

oh mb sry

harsh cedar
quasi rover
harsh cedar
#

the rank card is not showing

#

and i am unable to use commands

quasi rover
#

yeah it's api related issue, same for #profile
the rest commands should be working just fine

harsh cedar
#

also what was the command for user info?

rugged adder
#

Hello, I have a question, why can't I access the bot panel via the www website if I have internet and permissions on a given discord server ??

quasi rover
quasi rover
harsh cedar
quasi rover
#

no worries, have a good one

nocturne flax
#

Some of the cmd are not working as well like profile

nocturne flax
quasi rover
#

no worries!

foggy canopy
#

how to make the bot into the call

quasi rover
#

/play

foggy canopy
#

ok

#

thx

quasi rover
#

no worries, have a good one!

warm coral
#

<@&675070424748654593> Question

quasi rover
#

ask it right away

warm coral
#

When I try to get to dashboard does not work

viscid plank
#

How to use bot for music

quasi rover
quasi rover
viscid plank
#

Thanks

quasi rover
#

no worries

halcyon saddle
quasi rover
#

No idea sorry

halcyon saddle
quasi rover
empty onyx
#

Dashboard not working

unreal ibex
#

A cannot even authorize... is ProBot.io down, or? 🙂

empty onyx
#

Prefect thanks

quasi rover
unreal ibex
#

Ahh, sorry, overlooked 🙈

quasi rover
#

all good dw

nocturne flax
#

@quasi rover you need a banner or so,ething to

nocturne flax
#

dude

#

this bot

#

can't even get good host

quasi rover
#

devs are working on it already :).

unreal ibex
#

well, #status channel should track this outage, correct? 😅

quasi rover
#

it should but the admins with permission to send in #status aren't currently available

unreal ibex
#

got it, okay

dusty socket
quasi rover
#

no you can't since already related to the host

rugged adder
quasi rover
#

no eta

rugged adder
quasi rover
#

no estimated time

normal kiln
#

Probot is down rn?

#

The dashboard won't load for me

quasi rover
#

only dashboard, /profile & /rank

normal kiln
#

Ah alr

nocturne flax
#

what happened to probot.io

quasi rover
#

it's being looked into please be patient

native gorge
#

lol ProBot Dashboard is down

stone cloudBOT
vast jewel
#

Hello, someone can help me with setting up the welcome thing for a server?

vast jewel
native gorge
halcyon saddle
lilac pewter
#

bot down?

nocturne flax
#

yup

lilac pewter
#

okay

native gorge
halcyon saddle
native gorge
halcyon saddle
#

maybe it's just me

nocturne flax
#

pfft no

halcyon saddle
#

My mind is not 100% clean

#

yk

native gorge
#

yes Kenou with some AAAAAA words in bio

quasi rover
#

please check channel topic @native gorge

halcyon saddle
quasi rover
native gorge
halcyon saddle
quasi rover
#

The support are here for a purpose so don't worry

native gorge
#

Ey Support i need now the Dashboard!

unborn stone
#

there is no DASHBOARD WTFFFFF !!!

native gorge
#

whats going on with the site

quasi rover
#

we're working on a fix be patient

native gorge
#

yes sure

#

every time issues

unborn stone
#

wtf is going on fr ?

alpine totem
#

how do I block people from skipping songs

native gorge
#

what u mean?

#

,,block"

unborn stone
alpine totem
#

make them unable to

native gorge
native gorge
alpine totem
#

make people unable to skip songs in probot

halcyon saddle
quasi rover
#

bro if u don't have any questions go #chat-en @native gorge

native gorge
quasi rover
#

already told u to see channel topic and that's a last warning

quasi rover
unborn stone
#

p

runic bloom
#

is there a way i can get a update of when the dash board is up?

native gorge
quasi rover
native gorge
#

😄

quasi rover
native gorge
#

he ask my some think and i ansewered

quasi rover
#

#chat-en for probot non related questions

native gorge
#

the bot is works huh but dashboard not hm

quasi rover
#

we know

native gorge
#

alr

#

bin dan weg

quasi rover
#

sorry?

#

#support-int

native gorge
#

can i kick ProBot

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bc i have the premium bot

quasi rover
#

yes u can

native gorge
#

sure?

quasi rover
#

yes

native gorge
#

and u are sure the premium is not gone

#

?

quasi rover
#

yes

native gorge
#

ok

quasi rover
#

it's being looked into

native gorge
#

its just issue

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yes everyone need it

#

and? what do you do?

quasi rover
#

@native gorge this is not chat, you're not allowed to reply to anyone's message here i said read channel topic

native gorge
#

yes but u cant do nothing

#

s

quasi rover
#

Host issues

native gorge
#

host

stone cloudBOT
nocturne flax
#

huhu

stone cloudBOT
quasi rover
#

how can i help?

nocturne flax
#

um

quasi rover
#

maybe read channel topic carefully next time

#

Head #chat-en if u have no probot related questions

nocturne flax
#

aha

#

auf jeden fall geile Sache hier kuss geht raus

#

why is go the site and dashboard not

quasi rover
#

we're working on a fix...

nocturne flax
#

with host?

quasi rover
#

yes

nocturne flax
#

aha

#

how long?

quasi rover
#

no specific time

silk tusk
#

when using /rank probot gets stuck thinking

nocturne flax
#

yes

#

bc they have a issue

quasi rover
#

@nocturne flax i warned u already

nocturne flax
#

yes first time

lunar portal
#

website is down??

quasi rover
#

it's being looked into, please be patient

nocturne flax
#

ooohhhh

#

/

lunar portal
quasi rover
#

No worries

silk tusk
#

yeah /rank is not working. just heads up

quasi rover
#

we have knowledge of it don't worry

silk tusk
#

👍🏼

nocturne flax
#

i have worrie

quasi rover
#

go ahead

nocturne flax
#

vmute is not going

quasi rover
unreal ibex
#

if there is outage for a few hours, there should someone put at least warn banner on website... 😄 ProBot seems to be on internet from 2017 and there is not even life status because admins are just off on Discord... 😅

quasi rover
#

since it has nothing to do with probot but discord you can ask it in #chat-en

#

no worries

nocturne flax
#

y

nocturne flax
quasi rover
#

what does the bot respond with?

nocturne flax
#

is muted

#

but he can join in vc -...

#

lol

quasi rover
#

he can but he can't talk

nocturne flax
#

he get muted?

stone cloudBOT
quasi rover
#

yes, voice muted

nocturne flax
#

ah ok i thought he get the muted Role

quasi rover
#

no that's only for text mute

stark wadi
#

hi why when i use #rank not send image just send like embed ?

nocturne flax
#

k

quasi rover
nocturne flax
#

aha

stark wadi
spare laurel
#

the panel not working

quasi rover
#

known issue, should be back to normal later :).

halcyon saddle
#

Is there a reason to the crash ? Or are they still investigating ?

stark wadi
#

i think it's about new api discord

#

update bot?

quasi rover
#

host issues, we just have to wait.

halcyon saddle
#

Oh ok

spare laurel
#

In the evening ?

quasi rover
#

no idea, we have no specific time so far

spare laurel
#

ok

pure nacelle
#

What happen?

fiery kiln
quasi rover
fiery kiln
quasi rover
#

We are here for a purpose

fiery kiln
#

and I helping with this purpose

pure nacelle
quasi rover
#

then read channel topic before you do so

fiery kiln
nocturne flax
#

hi, the bot isnt working to me, i can modify but dont save the new settings

quasi rover
#

the dashboard is down at the meantime, please be patient

lethal carbon
#

Can I set up message logging through this bot?

quasi rover
#

you mean like deleted & edited messages?

lethal carbon
#

yep

quasi rover
#

yes you can through the dashboard but unfortunately it is having issues which are being looked into atm so please be patient — https://probot.io/dashboard

lethal carbon
#

Okay, thank you. ❤️

quasi rover
#

no worries, have a good one

stone cloudBOT
quasi rover
#

yes

nocturne flax
#

oh

#

i hoped i can get it with vpn

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Twitter also had problems in most countries, so I just used VPN and then it worked

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yes because there are other servers clear and this site only has 1

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i hope its fast fixed

#

it is this one bot or othera?

#

others?

quasi rover
#

we have nothing to do with any other bots so you can ask them yourself

nocturne flax
#

I mean now if everyone uses ProBot, whether every third one uses it or is it an individual

ember flax
#

dashboard

#

I can't open

quasi rover
ember flax
#

what are these lags every day and every day will do it this things again?

quasi rover
#

as usual. Host issues.. should be back to normal soon

ember flax
#

Will dramex stop these lags?

quasi rover
#

we'll see

#

no eta, but soon

ember flax
#

soon but don't know when

quasi rover
#

yeah, that's what soon means, i didn't say this hour, this day, you just have to be patient 🙂

ionic tulip
quasi rover
#

known issue, please wait for it to be fixed.

ionic tulip
#

👍

distant heart
#

ok - glad it's not just me

nocturne flax
#

probot is stuck on loading

stone furnace
#

Just joined to see why my Dashboard was stuck.. I see it's not just me lol

shadow plinth
#

same x)

quasi rover
#

no need to repeat just wait for it to be fixed as mentioned above

slate maple
opal quiver
#

"All Systems Operational." does that mean the website is fixed?

quasi rover
#

no that's an old update

opal quiver
#

oh okay

#

why are there two probots

quasi rover
#

the second one is a premium

opal quiver
#

ah

glossy edge
#

is there a way to loop your music?

fallen pivot
#

When this fixed.

quasi rover
glossy edge
#

ok thank u

quasi rover
#

no worries, have a good one

nocturne flax
#

I GOT YOUUU

stone cloudBOT
nocturne flax
#

I did it but still doesnt work for one member and only 😦

obsidian knoll
#

Is the dashboard down?

lethal sphinx
#

guys is the server is down ?

quasi rover
#

it's host & api issues, preventing probot to respond to /rank and /profile as well as preventing the dashboard from working
please be patient till it's fixed

quasi rover
obsidian knoll
#

thanks!

quasi rover
#

no worries, sorry for the inconvenience tho

quasi rover
#

no idea mate sorry

nocturne flax
#

@quasi rover I think you guys should update in #status.Ra3d

lethal sphinx
nocturne flax
#

whenever she try to play

quasi rover
#

it occurs sometimes cause of discord, let him try using the hash prefix
#p song name/link

halcyon saddle
#

Is ProBot going to have problems with the music players because of YouTube, like Rythm or Groovy ?

quasi rover
#

no

halcyon saddle
#

Oh that's cool

nocturne flax
quasi rover
#

no worries, have a good one

marsh heron
#

djd q qw q?

#

are hwoh w[pos [wpos[wpo s ?

quasi rover
nocturne flax
#

is the website back?

quartz musk
#

im having a bug that i cant autorize probot to acess my account and see the stuff on the main page. can someone help me?

quasi rover
nocturne flax
quartz musk
#

ohhhhh, thx

iron shell
#

the dashboard still down from last night ? or is this a diff issue

stone cloudBOT
quasi rover
#

it was fixed for a couple of hours but now it's back, we'll just have to wait for the devs to sort it out with the host 😦

fleet stratus
#

Hi

#

The music is not play when i use /play

native geyser
#

what is the bot replying with?

fleet stratus
#

Its saying added to the queue

bronze pawn
#

Hey, yeah Dashboard is down or ?

fleet stratus
#

Added to proqueue

bronze pawn
fleet stratus
#

Idk maybe

bronze pawn
#

Just wait 🙂 I hope they will fix soon

torpid isle
#

how can i make a pancake?

carmine sorrel
#

ok

mighty ore
#

Guys

#

can you enter in the panel? I cant

torpid isle
#

the website is down

#

same problem with everyone

mighty ore
#

ok thx

#

a question, probot 10$/month can change the discord name of profile like lalala #1313 or not is this name?

quasi rover
quasi rover
#

however you can only change its name not its tag to a custom one

mighty ore
#

So i cant change the # but i can change the name before the #?

quasi rover
#

yes

mighty ore
#

Thx

quasi rover
#

no worries, have a good one

mighty ore
#

Can i ask another question?

quasi rover
#

absolutely

mighty ore
#

Does Probot work with Autorols of emoji reactions?

quasi rover
#

yes it does, which can be done through the dashboard so you have to wait for it to come back online

mighty ore
#

Thanks so much

quasi rover
#

you're welcome

wanton pilot
#

probot's online control panel won't load, it loads indefinitely

quasi rover
wanton pilot
#

alright

modern mist
#

Is there a way to assign the Bot another server role instead of it's own?

quasi rover
#

you can assign it another role but you can't replace it with the original bot role

modern mist
#

Oh okay. I wanted all my bots in like one category instead of 5 different ones 😂

quasi rover
#

you can create them 1 role called bots and assign it to the five

modern mist
#

Ohhh okay, thank you!

quasi rover
#

no worries

grand wave
#

Probot dashboard is on? My dashboard dont open

quasi rover
grand wave
#

Thx

quasi rover
#

no worries, have a good one

brave breach
#

for some reason I cannot authorize my account to go to dashboard

quasi rover
brave breach
#

okay

floral templeBOT
#

idleOne of our database nodes is down, we thought we could be online without it until we replace it but it seems that node is affecting some services. we are trying to get the replacement asap. we also trying to be up with the other nodes. Thank you for your patience.

nocturne flax
quasi rover
nocturne flax
#

@quasi roverthanks a lot because it doesn't give my members roles and that's quite a problem

quasi rover
#

sorry may you elaborate? is it auto roles?

#

or reaction roles, level roles, etcetera

nocturne flax
#

yes auto roles

quasi rover
#

have you selected it through the dashboard before?

nocturne flax
#

yes

quasi rover
#

is probot's role position above it?

nocturne flax
#

and for the last two days it doesn't give anyone a role

quasi rover
#

you won't need to use the dashboard for that since you do already have it set on the control panel
could be missing permissions

nocturne flax
#

permission, it even has a bot role that has an admin, so I checked it

quasi rover
#

May you send me your server in dm?

nocturne flax
#

yes wait

quasi rover
#

cool

wooden spear
#

is it still possible to get a premium with credits?

atomic forge
#

i cant use the dashboard

copper apex
#

how can you add music?

quasi rover
brittle oxide
#

Anybody know why I keep getting this? 😭

quasi rover
quasi rover
#

prime is called tier 1

wooden spear
#

oh

#

that's new

#

anyway ty for the help

quasi rover
brittle oxide
#

Oh that worked! Thank you (:

quasi rover
#

no worries, have a good one!

#

mličkooo<3#7169 checkmark

nocturne flax
quasi rover
#

does it respond to any other command using the hash prefix? you can try this one by yourself

#

Maybe #top

tawdry gazelle
#

I can't entirely log into the website. Just keeps buffering more and more. Not only that but using the Pro bot commands take quite awhile. I am using the Slash commands unfortunately but everything just seems slower... and things are missing, like the welcoming

quasi rover
nocturne flax
quasi rover
#

May you send me your server? In dm

barren birch
#

i went to the probot website. i added the probot bot to my server. after that i tried to log in. i click authorize to my account. And it does nothing. i click on authorize and it does nothing and i cannot find the dashboard

quasi rover
#

#status, stay tuned to it as well.. Sorry for the inconvenience

nocturne flax
quasi rover
#

yep

nocturne flax
#

ok

winter flame
#

Hello! Probot hasn't been logging any information since more than 12 hours now.

I checked the dashboard and reset the log channels and set them up again to check if it will work but the bot doesn't record the logs anymore, thank you in advance!

#

<@&675070424748654593>

thin rampart
#

hey, is the probot down?

#

can't get in the dashboard

quasi rover
nocturne flax
#

I can't get in the dashboard either

#

Oh

native geyser
lethal carbon
#

Approximately when the control panel will be available?

nocturne flax
#

Ok, so apparently I'm not the only one who can't access their dashboard

nocturne flax
#

And I need to correct the level announcements channel

rapid leaf
nocturne flax
rapid leaf
#

the bot dont anwser to the rank command

#

he send a png file x)

nocturne flax
#

same here

quasi rover
rapid leaf
#

oops ok

quasi rover
quasi rover
trim oracle
#

Hello there,
Is there any problem at main site

quasi rover
#

yes sir please stay tuned to #status

dusty socket
#

@quasi roverif i told you are the mod can i have some credit

quasi rover
trim oracle
quasi rover
#

no worries, have a good one

elder sinew
#

السلام

quasi rover
lethal carbon
quasi rover
#

Freddy (all)#4150 checkmark

split carbon
quasi rover
nocturne flax
#

is the website up yet?

quasi rover
split carbon
#

I've been afk for like 8 minutes and it wont load

split carbon
#

is anyone gonna help?

quasi rover
#

bro i have answered your question right below it

split carbon
#

ok

lethal sphinx
#

are we gonna see the dashboard the next year?

quasi rover
#

no, just stay tuned to #status please.

nocturne flax
#

henlo

#

can we set prefix on this bot?

#

#prefix new-prefix

calm kettle
#

Is there anything wrong with the website, why is my wifi normal but it takes a long time to access the website?

quasi rover
calm kettle
#

okay

nocturne flax
#

so i came here to ask =3

calm kettle
#

When the maintenance is done, it will be announced in #status , right?

nocturne flax
nocturne flax
#

But I'm going now ty!

light jay
#

The robot is not working

quasi rover
nocturne flax
#

Is it possible to get a command list for a specific server or the trigger word commands? I wanted to know since I/we can’t access the dashboard right now

quasi rover
#

you can't, sorry
however you can find all original commands by https://probot.io/commands

nocturne flax
#

Oh ok, thank you (:

quasi rover
#

no worries

tulip nymph
#

How can I prevent prune using probot for a specific roles with administration?

quasi rover
#

unfortunately this is not possible using probot

tulip nymph
#

how to do it then ? prevent it from the administration roles ?

quasi rover
#

You can ask such questions in #chat-en since it is related to discord and not probot, thanks for understanding

nocturne flax
#

the website is back!!

quasi rover
#

Good to know

distant heart
#

Hey - hoping you can help. I'm creating a reaction role setup. All good - except I can't seem to put in reference emoji's in the Embed Descrption message to let people know which emoji's to click. Hopefully a simple fix?

quasi rover
#

if it's server custom emojis, you must use the emoji id
send the emoji in your server right next to \ without spaces to grab the id

#

if it is animated someone who has nitro is only able to do so

distant heart
#

not animated. will give it a go. thanks

quasi rover
#

No worries, have a good one

distant heart
#

sorry - not sure what you mean by "send the emoji in your server right next to \ without spaces to grab the id"

quasi rover
#

\:emoji_name:

distant heart
#

ty

quasi rover
#

np

distant heart
#

that worked. thanks a ton

quasi rover
#

you're absolutely welcome

nocturne flax
remote scroll
#

How do I get my salary

quasi rover
remote scroll
#

thanks

quasi rover
#

no worries, have a good one

remote scroll
#

May I know the reason for the maintenance?

quasi rover
remote scroll
#

ok thanks good bye

quasi rover
#

gb

modest plover
#

Me uhh English is not good is there a uhh español

quasi rover
modest plover
#

Gracias

lavish sequoia
#

<@&675070424748654593> sup

quasi rover
#

How may i help

lavish sequoia
#

What is blacklist lvls and how do I protect myself from it?

quasi rover
#

spamming and trading probot currency with real currency out of discord causes your account to get blacklisted
it resets your level to 0 & prevents you from transferring credits

lavish sequoia
#

Oh

#

So sell accounts any game Permissible?

#

@quasi rover

quasi rover
lavish sequoia
#

Oh

#

Tysm bro

quasi rover
#

no worries, have a good one

lavish sequoia
#

thx

#

And @quasi rover

#

How much price prime for credits?

quasi rover
#

850,000 monthly — 5,100,000 yearly

lavish sequoia
#

Oh nice

#

Some one say 1.7m monthly and 10m yearly

quasi rover
#

it's for premium tier 2

#

premium tier 1 is probot prime

lavish sequoia
#

Aha

#

So u have prime and premuim?

#

2 bots?

quasi rover
#

yes we do
tier 2 has same functions as tier 1 but you can also change its name & avatar & status

lavish sequoia
#

Oki ty

quasi rover
#

np

lavish sequoia
#

Cya now

quasi rover
#

✌️—

lavish sequoia
calm kettle
#

How to adjust the role to get x2 experience when leveling up?

quasi rover
#

that's not possible yet but maybe in the future

calm kettle
#

thanks for support :>

quasi rover
#

no worries!

foggy canopy
#

hey

quasi rover
#

How may i help

foggy canopy
#

how can i make the bot into the voice channel

quasi rover
#

/play

foggy canopy
#

then what is the term

quasi rover
#

it's the song name or link you wanna play

#

or you can just use #p

foggy canopy
#

ok thx

quasi rover
#

np

foggy canopy
#

how can i move it

quasi rover
#

/stop
then #p again when u enter the new voice channel

foggy canopy
#

how can i move it out of the voice channel

quasi rover
#

you've to disconnect it first using /stop

heady elbow
#

@quasi rover

#

When I try to mute someone it says idh permission to this command

split needle
wheat timber
#

Is ProBot still unstable? I can't edit or send new embed message.

split needle
#

can I see the current one on your server and the edited one on the site?

warm steppe
#

what is the recommended pixel size for the welcome/goodbye banner?

nocturne flax
nocturne flax
warm steppe
#

Well i realize that but it's pixelated so there must be something that prevents that from happening

split needle
#

500x200

warm steppe
#

Ok thank you

covert gust
#

what does this mean?

nova wasp
#

So...let me get this straight
If I chat HERE I get xp
If I chat in any other server I don't right?

untold arch
#

<@&675070424748654593>

nova wasp
untold arch
untold arch
covert gust
covert gust
#

oh thank you that worked!

untold arch
#

yw

grizzled falcon
#

is the website back?

#

omg yes woohoo

nova wasp
covert crag
#

So, I am unable to edit anything or do anything with ProBot at this current time, I suppose just wait until there's an all up and running status?

nocturne flax
#

none of my autoresponder triggers are working

covert crag
#

So far everything has been working for me, just, I can't edit or add anything cause the dashboard says no servers.

nocturne flax
#

i checked the dashboard and its working fine for me i just created a new trigger and went ot test it and got nothing back, check my other triggers and they are not working either

covert crag
#

I need to edit some embeds, but, I can't due to it saying no servers.

nocturne flax
#

yeah idk what happening, dashboard is fine but my triggers dont work anymore, they dont even give me an error or anything

covert crag
#

Shrugs.

iron carbon
#

Do users gain xp if they send messages in voice channel text chats

half spruce
#

is there a way to wipe my points from the /top list?

im the server owner and i dont want my points to count at all. i tried doing the /reset command on myself and then have it say my role is ignored but im still on the top of the leaderboard.

split needle
split needle
split needle
split needle
#

if after refreshing and your server still can not be accessed then it could be related to the issue in #status

covert crag
#

Perhaps, I will just wait then until it's all green and check again.

tribal dawn
#

I am getting an error when sending an embedded message.

sly basin
#

Some reason it just worked lmao

#

So all good now

topaz saddle
#

I am new to pro bot. I was wondering how do I do rank names on pro bot I can’t seem to find it anywhere.

gloomy robin
#

does probot haev a way to do a join to create thing with vc's?

topaz saddle
#

It has every permission set to on

split needle
gloomy robin
#

okay thank you, i dont have premium and i dont plan on buying it though

split needle
#

it's a free feature

gloomy robin
#

ah yeah in utility

#

im not seeing temp tho

#

OH WAIT GOT IT

split needle
#

seems like they moved it into a separated module

gloomy robin
#

yep

#

ill try messing around with it might come back tho its a bit confusing

#

okay i got it to work but why does it delete my other voice channels when it doe sit

split needle
#

not too sure about that but maybe it recognize them as temp channels as well so it deletes them when there's no one in them

gloomy robin
#

hm maybe

#

also is there a way i can change it so it says [User]'s VC or something like that

#

nvm

split needle
#

sounds not related to the bot in here
you may ask that in #chat-en instead

slim trout
#

Hi, the users of my server cant see the commands of probot, there is some permissions that i need to give to them ?

split needle
#

you can only set embed color on each created embed
and you can only change bot's avatar, name and status for now only with premium tier 2. not other things

slim trout
#

ty

floral templeBOT
#

onlineAll Systems Operational.

silk hinge
#

Can someone help me with the Leveling-System ? On my test server, which is not a community server, the bot gives the role i choose after reaching the level, but on my community server not.

split needle
silk hinge
mighty cradle
#

/help

#

!help

quasi rover
quasi rover
hollow drift
#

when will probot be fixeD?

quasi rover
#

isn't it already?

lunar lava
#

Hello , I am using Temporary vc channels with Probot but sometimes they don't get deleted. Is it a bug?

quasi rover
#

yes, but it should be deleted once another temp voice channel is created

silk hinge
quasi rover
#

you can do it here

silk hinge
#

Here's the screenshot included a user which reached both levels but i had to give him the role manual.

quasi rover
remote summit
#

Heya, the "CustoM" Bots are down atm?

stone cloudBOT
mighty ore
#

Hi

#

I have a english server and a spanish server, Can i have probot premium level 2 in the 2 server?

somber cove
#

Hi everyone

native geyser
native geyser
somber cove
#

Thank you, I don't need anything

mighty ore
#

So

#

IF i want pay for 2

#

i can?

#

or i need other discord account

quasi rover
frozen palm
#

hey, i just saw this bot, and i am trying to create a Discord server for my Club, the problem... my english isnt the best, and i have MUCH questions... how to create this bot that he do what i need, can he do what i need, cause of my bad english, is here some one german speaking in the support team?

quasi rover
# frozen palm hey, i just saw this bot, and i am trying to create a Discord server for my Club...

Hey!
you can ask your questions in deutsch by #support-int
however, if you don't have the time to wait for a reply you can just head to the control panel https://probot.io/dashboard — select 🇩🇪 from the top right corner then you'll have everything translated to deutsch
same goes for the commands list panel https://probot.io/commands

frozen palm
#

thank you, i am trying to get it alone 😄 but i have so MUCH questions, overall i will need help i guess, than i try it in the #support-int channel❤️

quasi rover
exotic bluff
#

hi

native geyser
#

hi how can i help you?

exotic bluff
native geyser
#

Get on https://probot.io/dashboard and select your server

  1. from embed messages module create an embed message and send it to your server (the message you'll have to select in step 2 basically)

  2. from reaction roles module select the embed message you just sent

  3. add reactions

  4. add roles by clicking on the plus signs right next to the reactions you added

misty quiver
#

help me? <@&675070424748654593>

quasi rover
#

my bad sorry i thought you were referring to play command

#

try again later it should work

mighty ore
quasi rover
#

yes sir

mighty ore
#

Thx brando ❤️

quasi rover
#

you're welcome, have a good one

native geyser
#

yw

misty quiver
#

not even with this prefix it works

quasi rover
#

yes but as mentioned, you'll have to try again later for using /ping

#

if it occurred again with any other command you might as well try using the #

misty quiver
quasi rover
#

yeah that's for ping command only. Just telling u if it happened again with any other command such as /play then you can try the # temporarily

#

as for /ping it should work again anytime sooner, this issue is related to discord and not probot

misty quiver
#

ah, sorry I didn't understand, thanks

quasi rover
#

No worries, have a good one

nocturne flax
#

سلام کونیان

quasi rover
#

if u need help in Persian better ask in #support-int

idle pulsar
#

Hi

#

I need help

quasi rover
#

please state your issue right away

idle pulsar
split needle
idle pulsar
quasi rover
#

no worries

idle pulsar
#

How can I build someone from the server whose rank is higher than me?

quasi rover
#

May you ss your embed settings?

waxen musk
#

Hello

cyan crag
#

<@&675070424748654593> -

quasi rover
#

there's no question to answer so there's no need to ping support

#

@waxen musk can u state your issue right away?

real oasis
#

In the Auto Responder can I embedd hyperlinks and can I embedd pictures?

quasi rover
#

you can just use the image link

fringe schooner
#

hi

#

i have problem

#

for premium

native geyser
#

you can ask your question right away

fringe schooner
#

i tried paying for premium it tells me to send the premium bot

native geyser
#

what do you mean

fringe schooner
#

i bought the premium probot it tells me i have to put the bot for premium

native geyser
mortal drift
#

Hi all, hope you're doing fine 🙂

Not sure if someone already reported it .. but the !warn command seems to be malfunctioning atm: It says "warned" upon usage, but when i check the user !warnings, its not showing up

Here's an example from a few minutes ago

Thanks in advance

quasi rover
mortal drift
#

hmm let me see

#

nope

quasi rover
#

try
!removewarn all
And give it another try

mortal drift
#

Mhm 😅 that would remove all the previous warnings in the server, which isn't ideal at all (since i need the other ones stored atm)

quasi rover
#

oh, does it work if you warned anyone else than this one?

mortal drift
#

Well it has worked today.. but then it doens't work sometimes for some odd reason

#

command usage is the same, but atm it feels like it works a few times, and others it doens't

quasi rover
#

May you send me your server in dm?

queen fiber
#

hi

#

I just wanted to ask is it normal for a server to have 2 probot roles?

quasi rover
#

yeah, you just can't delete the original one

queen fiber
#

ok so its normal?

#

i dont have to worry

#

that something is wrong

quasi rover
#

it just creates one not two

queen fiber
#

oh

#

so i should delete one of them?

quasi rover
#

yep, try both

#

og won't be deleted

queen fiber
#

ok let me try and get back to you

#

nope

#

i cant delete any

#

shall i remove probot

#

delete them

#

and get him back?

quasi rover
#

yeah just reinvite it

queen fiber
#

kk

quasi rover
#

probably both are bots roles, someone just changed another bot's role name to probot's

queen fiber
#

ok

#

so when i removed the bot

#

one role got deleted

#

the other stayed there

#

i now re invited the bot

quasi rover
#

yes because it belongs to another one

queen fiber
#

and removed all permissions for the role which stayed there

#

i also renamed it so other moderators know about it

mental whale
#

Can you toggle the ability for the someone to stop the music unless it’s voted or they’re the music starter?

quasi rover
queen fiber
#

also somehow the role deleted itself

#

i will now leave the server

quasi rover
#

no worries, have a good one

queen fiber
#

same to you

quasi rover
chilly pagoda
#

Hey how can I change at how much warnings you get kicked/banned

split sluice
quasi rover
quasi rover
# split sluice Is there a place that shows a more thorough comparison of premium features than ...

Tier 1

1 - Adjust your music volume
2 - The accessibility to check the action executioner in the logs
3 - Voice Online feature
4 - Link feature
5 - The possibility to unban everyone
6 - An advanced anti raid system
7 - A stand-alone bot that runs on a separate server, to ensure better performance and higher speeds
8 - additional variables to the welcomer such as [inviter]

Tier 2 does the same functions as Tier 1 but in addition you can change its avatar, name and status
and there's definitely more to come

split sluice
#

Okay ... now I would like to see doc pages that explain the "action executioner", "voice online", "link", & "advanced anti-raid" features. xD

quasi rover
#

let me know if there's any part you need me to explain.

split sluice
#

Huh okay. I think I understand the gist of them now, apart from Voice Online.

#

Is that just TTS for VCs?

quasi rover
#

using voice online you can specify either one voice channel or a category so probot edits its name and mentions the amount of users connected to your server voice channels

split sluice
#

Oh ok. So it's just a VC member count that updates channel/category names.

quasi rover
#

yes

split sluice
#

No wonder there are so many support staff here. 😄

quasi rover
#

we do support multiple languages so yeah 😅

mental gulch
#

#play dzwoni trapfon do morisa

split sluice
#

Mhm. But good documentation could have a major impact on the volume of help support requests opened in general. IE. People going to read the documentation instead of writing out a question.

quasi rover
#

don't worry we're here for that purpose, but there still might be a documentation coming anytime soon.. No updates regarding it so far

split sluice
#

How does the Colors module work? My colors list is empty but there's no perceivable way to add more.

quasi rover
#

then you can select one using
/color number_of_color:2
for example

split sluice
#

Huh. Not how I expected.

stone cloudBOT
#

We noticed that you are a premium user, for faster response go to #premium-support

lone gull
#

My bot its play again again and again a song

#

How to fix please help me

quasi rover
#

/repeat

lone gull
#

Tysm

radiant hollow
#

The ProBot isn‘t working?..

cinder forge
#

Hello, I've made a roles channel for my server and the admins and I are able to react, but none of the other members can (it unreacts immediately). Is this a permission thing in Discord? Or a ProBot thing? Thanks

quasi rover
quasi rover
cinder forge
# quasi rover It has nothing to do with probot at all

So I'm guessing it's a permissions thing. How would an average user be able to react instead of just the admins? They can see it, just can't react. The Add Reactions permission is disabled, but they normally should be able to react with existing ones on the post

quasi rover
#

That's probably discord bug however we can't help with anything here unless it's probot-related so please ask in #chat-en

nocturne flax
#

Hey, the rank CMD won’t work for me, it just comes up as rank.png.

#

@tender obsidian @native geyser

nocturne flax
#

<@&675070424748654593>

quasi rover
#

try now @nocturne flax

quasi rover
dry widget
#

Yes still

quasi rover
#

is it for you specifically or someone else in your server?

dry widget
#

multiple people in my server is what I have noticed. Mine works fine.

quasi rover
#

May you try showing someone's credit amount?
#credit @dry widget
for example

#

Once it responds, try again using
#rank @ USER

#

you'll have to show HIS credit amount not yours

dry widget
#

It started working. Not sure how but thank you

gleaming gate
#

hello there <@&675070424748654593>
i have tryed new future with** voice channel** , but i see there is still a bug when voice channels after usage a long term arent deleted!
are any sollution to fix that or we waiting for some updates ?

quasi rover
#

yeah that's called magic pepewhat

dry widget
quasi rover
gleaming gate
quasi rover
#

are you even able to delete it manually?

gleaming gate
#

yes i did

#

manual

#

i spoted if is a short stay in voice he delete

quasi rover
#

Well. I'm pretty sure they already have knowledge of such issue but I'll make sure to report it again

gleaming gate
#

if users stay longer , bot forget to delete

gleaming gate
quasi rover
gleaming gate
fast pagoda
#

Question, I've notice I've not seen any of my members been leveling up nor have I seen the welcoming message pop up for new memebers

#

Is the bot still down? Or....

cyan crag
#

<@&675070424748654593> -

quasi rover
fast pagoda
#

Nope it does not respond to any commands I give

quasi rover
signal minnow
#

Probot does not allow my friends to use the commands but I can just fine. all my permissions are set to allow everyone to use commands so I'm not sure why it isn"t working?

quasi rover
#

which commands? does it give error or just no response at all

signal minnow
#

The music commands. when they try to do the / play command it says they're blocked from using it

quasi rover
#

May you send the exact error response?

fast pagoda
signal minnow
#

It says "you are not allowed to use this command"

quasi rover
#

Head to https://probot.io/dashboard then "music" panel after selecting your server
edit /play command, remove any disabled and/or enabled roles

#

and then save changes for sure

signal minnow
#

it still isn't working. I'm not sure why

quasi rover
#

May you send me your server in dm? @signal minnow

dull vortex
#

What are Credits used for?

quasi rover
#

you can exchange credits for premium
you can use it as well to customize your /profile & /rank

dull vortex
#

Thank you!

quasi rover
#

no worries, have a good one

thorn palm
#

Hey

stone cloudBOT
thorn palm
#

ok

nocturne flax
#

Hello is there any way to see the complete list of topvoice and toptext?

quasi rover
#

/top type:Text/Voice page:1/2/3/etcetera
example
/top type:Text page:2
it's seperated into pages according to how many members you have in your discord servers

charred jewel
#

does the bot have welcome images?

quasi rover
#

yes, you can enable it through the goodbye & welcome panel — https://probot.io/dashboard

charred jewel
#

ok ty

quasi rover
#

np

nocturne flax
#

how to make that pro bot doesn't count bots as members in the welcome message

quasi rover
nocturne flax
#

ok

charred jewel
quasi rover
#

the one in the middle

frail badge
#

Can I make a report to someone who worked on the bot, who would 10/10 report it to discord? Its not a report about the bot itself though

quasi rover
#

mm I'm not sure if i understand what you mean but anyways there can't be any such kind of threats

charred jewel
#

so it has to be on pc? cause it doesnt show on phone

quasi rover
quasi rover
#

why would it be?

frail badge
#

Why would you assume it is, then?

quasi rover
#

I'm not

#

if you have no questions related to the bot itself please head to #chat-en

frail badge
#

Sorry, I dont mean to sound rude or anything im just confused

I wanted to talk to someone who worked on probot itself

quasi rover
#

sorry that's not possible.

nocturne flax
#

wait @quasi rover why aren't you in the support role

quasi rover
#

#chat-en for non probot related questions please

frail badge
#

<@&675070424748654593>

quasi rover
#

can you double check my roles? Lol

#

my answer was clear and there's nothing else to say

#

so if you have no further questions head to chat

charred jewel
#

i found it ty

quasi rover
#

no worries, have a good one

quasi rover
narrow pine
#

What to do if auto-moderation does not block links (it was one person without roles who calmly posted links to the server's discord until I muddied it, other people immediately received a warning)

quasi rover
#

is he still able to post links at this moment?

narrow pine
#

No

#

but he was able to pay so yesterday 20 links

quasi rover
#

Was probot online and responding to commands then?

narrow pine
#

was on the network but I don’t know about the commands

#

Nobody used it manually at that time

quasi rover
#

May you screenshot your automod settings for links?

narrow pine
quasi rover
narrow pine
#

links were discord but without preview

quasi rover
#

May you send me this one in dm?

narrow pine
#

Ok

quasi rover
# narrow pine

ight so this is a shorten link which isn't quite a discord invite link
to avoid that you'll have to enable "links" as well, which exists right under "discord invites"

narrow pine
#

ok thanks i will know

quasi rover
#

no worries, have a good one

fringe schooner
#

?

fast pagoda
tulip nymph
#

Hello, is there anyway to auto delete auto responder trigger in chat after I write it ?

tulip nymph
#

<@&675070424748654593>

copper dawn
#

Yoyo,
i got a problem.
Almost everything works fine on my server, but when I'm trying commands /stop,/skip,/pause, it doesn't work and I got notification that Application is not responding. (Application dont react)
Have You ever met this issue before? Do You have any ideas what could cause this problem?
Roles/Rights set propably correct (All Allowed on Server and in Web View), also I tried to re-add BOT to the same server, but still without success and problem still persist.
<@&675070424748654593> <@&736680633518129243>

split needle
#

Maybe
You can contact @native geyser in dm

split needle
#

Make sure the probot role is higher in your server role list then refresh the site

split needle
split needle
split needle
fleet otter
#

Hello, I want a private talk

#

Where can I create a ticket?

true oak
#

<@&675070424748654593> I want to use the dropdown menu for roles instead of reactions as I only want people in the server to be able to pick one role. I have found how to set this up on many other bots but I can not figure out how to add it using Probot Prime. Does this bot have this feature and if not is it possible to add a custom feature to add it as I have found many YouTube tutorials on how to make a bot with the feature?

brisk drift
#

how to set xp

copper dawn
#

@split needle Thank You that solved the problem.

quasi rover
quasi rover
#

sorry for the delay 🙏

quasi rover
pliant narwhal
#

GG

quasi rover
pliant narwhal
#

Si

#

Yed

#

Yes

quasi rover
#

ask your questions right away please

pliant narwhal
#

You Speak spanish?

quasi rover
#

#support-es

pliant narwhal
#

Thanks

quasi rover
#

you're welcome

sour cobalt
#

How do I reset someones text xp

quasi rover
sour cobalt
#

Thank you

quasi rover
#

No worries, have a good one

small flax
#

I am trying to figure out the error, "The application did not respond" after using the /play command. Looking through the history on this server I see the recommendation to use # instead to form #play [title] but that doesn't result in anything but me sending a message to the channel. Probot is integrated and commands are synced with permissions set to all channels.

quasi rover
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Head to https://probot.io/dashboard — select your server from the left corner, enter "server settings panel"
may you screenshot this page?

small flax
#

Hmm, I don't see the relevant server. Do I need to be the owner?

quasi rover
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you should at least have administrator permission

#

however the prefix you replaced with # can be found here

small flax
#

Ok, gimme one moment 😂 imma get the admin role real quick

quasi rover
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take your time

small flax
#

more readable

quasi rover
#

does it respond to other commands such as #profile?

small flax
quasi rover
#

does it have admin permissions?

small flax
#

It already had it on

quasi rover
#

is profile command enabled in "utility" panel?

small flax
#

I don't see it here

#

That is from the link you had me go to, right?