#support-en
1 messages · Page 9 of 1
probot currently does not support spotify though if you have a youtube or soundcloud list you can play it by using this: #play pl link
yes?
apparently your credits have been given to that person mention in credit transactions, which will not happen by itself
then your account might have been compromised
not really considering we're not responsible with users account safety
- credits can not be taken, can only be sent from the account, either by you or by someone else who has hacked into your account
- if you look at the date it has almost been 14 months since this so i don't think we can do anything about it now even if we were able to (which we're not, as i mentioned before we're not responsible with account safety)
hm?
this doesn't make us responsible with users accounts safety so
you do know that trading real currency for credits is against our rules right?
both buying and selling
for almost 2 years now
and its breaking our rules
well you're normally supposed to be blacklisted if i have to be honest
even though i currently don't see a reason to do so
Hello! I have added a few embeds in the server. I am unable to find the recent embed to edit in the channel on the dashboard but I can find and edit the others without issue. Is there a way for me to find the specific embed I’ve added? It was saved but is missing.
hi, is the message still existing in your server or did someone delete it after it was sent?
English yes?
It’s still there.
It just doesn’t show on the dashboard for me to edit it. But only one of those is like that. The rest I can find and edit without issues
#ban @ocean tendon
:white_check_mark: MoayadYA banned from the server! :airplane:
as long as its saved its supposed to show up on dashboard, if its not i do believe it wasn't saved so are you able to re-create your embed message by any chance?
I have yeah. I’ve done that twice and it doesn’t save it. The others saved just fine so it’s strange that it didn’t save. Not sure what I did wrong 😆
Is there a limit to the amount of embeds with the basic plan?
can you show me your message so i can test it in my test server
no you can have as many as you like
Sure thing how do I do that ?
a screenshot would be enough or you can just copy paste the message in here or in dms
#chat-en please
Perfect I will DM you thank you so much!
alrighty
Hello
hi how can i help you?
/play
مرسی
Thanks
yw
how can I get unbanned from sadness server ?
try to reach out to their staff maybe idk we cant do anything about it
yo
is autoroles supposed to add a role to anyone who joins?
because if that's the case it is not working
yes thats the case, make sure the bot has required perms and its role is above the autorole
okay, thank you, I didn't have it above the role I think
yw
when i do /play instead of queueing the song it just skips the last one
سلام عليكم انا اشتركت في البوت وا يوم دفعت وا جا السحب يقولي ما شتركت باقي
#support-ar
Hey, for some reason the bot isn't welcoming members at all
I've put it ontop in the roles section, it can send messages when I use a command but just refuses to welcome members who come in
hey, try to change welcome image
Alright
Okay that worked, thank you!
yw, have a good day 
Vote is not give me credit
Hi
what is he sending you in DM
hey, how can I help you?
x Bad vote request, Please reach out probot for more info.
What does the nitro do and is it worth purchasing?
you are using multiple devices
No
here we help only about probot, you can ask in #chat-en
Okay thank you
anyone in your home in the same network use discord or something ?
yw, have a good day 
Ok
Ñ
Nope, it was just bait
ok just to notified you, here we only help about probot so if you want to chat > #chat-en
I am trying to add custom discord emoji to an embed for react roles, using :said emoji: isn't working. What am I doing wrong?
do like this
\:emoji:
and copy the message then put it in the embed
You rock!!!! Thank you so much.
yw, have a good day 
I tried to set up auto role, but when a new member joins, they don't get the role i set for auto roles. Plz help?!
move probot's role above
Will do. Will come back if issue persists. Thank You.
yw
How can I set DJ role as to start the music and stuff. not with other roles only DJ role.
you can select it in music section the first option
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
yw, have a good day 
You too.
What command do I use to add the reaction roles message to my discord server??
😄 How do I set up reaction roles?
1 - Go to the dashboard https://probot.io/dashboard then select your server.
2 - Select "Reaction Roles"
3 - Click on "Add Message", then select an embed. You can manage these embeds by clicking on the "Embed Messages" button.
4 - Click on "Choose a message", and then select a message where the selected embed was sent.
To add a reaction role, click on "Add Reaction".
There are 3 different types of a reaction role message:
- Switch - Upon reacting, you will get the role, and upon removing the reaction, the role will be removed as well.
- Give - Upon reacting, you will get the role, and upon removing the reaction, the role won't be removed.
- Take - Upon reacting, the role will be removed from you, and upon removing the reaction, you won't get it back.
Ty
yw
whenever i #play a video, probot is stuck on searching
kick probot from the server and reinvite him
if it appear searching on all videos
ok thank you
yw
<@&675070424748654593>
it doesn't work still
OK nb
@crude estuary Could you Please assist with Auto responder based on trigger,
How Can I Set the response of the trigger as an Image
@nocturne flax I've got the image Saved on my device
Sorry for asking things like this Its my first
Day on Discord
Should I purchase Premium for my server, will we get better audio quality/consistency on youtube playback? Because right now, it's incredibly jittery and pauses randomly. Even skips songs randomly.
i turned off and on the mod commands and now it wont work ro show up
and its really frustrating
especially when i only need it for one command that should be in levels but Welp
Is there a way to rename the color roles? Like I don't want them to be called 1-20 in the server profile.
i only got it to work using the main bot command system and not / commands
So it should stop with the jittering, random music skips and random pauses?
can other members see the commands pop up when using slash?
no
no one could see it
i dont know about now but it could just be its servers catching up to the change
i did it with the # prefix
instead of slash commands
not actually a problem
can you check in server integration settings and make sure the bot's commands are not disabled in any channel or role?
yah
they arent
bot has admin?
oh it's more like command not being added to slash
more specifically the reset level command
you saying like no command shows up just make it feels more serious
Hi, probot is stuck in a forever search mode with music, and Idk how to fix it. I tried to reset it, I tried readding it.
try using direct links to the songs instead or play another song
another admin and myself tried that, it still keeps searching
the bot stopped playing music URLs or terms I put in, gets stuck on "Searching..."
yeah I also tried the URL method
let me ask if there's any issue
#support-int
Hey, I'm having a slight problem with one of Probot's logging features. Should I mention it now or are you all busy with something else?
you can just tell us the problem and we will help whenever we are around. don't just wait for it
Alrighty. I'm just having an issue with the "Server Invites" in the logs category. Every other feature is working, such as logging any new roles/channels, nickname edits, etc. The bot has administrator perms on, but whenever we make invites and get people to join the server, Probot doesn't record the invite. Am I doing something wrong or is the bot broken?
under development
Ah, alright thanks
if you want to get help in vietnamese, go to #support-int
im tryna to claim my daily rewards
try logging out from the site with the log out from all devices option, wait for a day then log back in to claim daily again
i saw ppl with a mil
Does the probot play any link because it is not playing for me and I have premium
We noticed that you are a premium user, for faster response go to #premium-support
asking about the issue now
Ok 🙏🏽
The bot is down?
what do you mean down?
He is not working
what exactly you mean is not working?
does not play the audio
known issue and not make the whole bot shutdown
Ahh ok
does not play the audio here too
already known about it
Can someone explain to me how to use the probot in my discord:)
<@&836705505731936257>
pro bot isnt playing music
it was working today but not anymore
itll go in my vc but nothing plays
Yo can someone help, how do you make probot only play music for certain roles
Nevermind
known issue
Hello
I have an problem
I have an verify channel in an server and now after like 100 people joined and verified it started saying "channel verification level to high"
discord verification, not related to the bot
its an reaction role
not related to the bot, it's discord verification set in server setting
just change the verification strength to lower level
alr
My probot isn’t playing SoundCloud links for some reason?
Says q is full but plays other links from YouTube
known issue
i can't play music , the bot said :"❌ Cannot queue loading a track, queue is full.. " , help me pls
changed the verification level way lower still not working getting annoying
music is having issue now
try again later when there's any update about it
it's not related to the bot so I can not help you with it. you can either find help online or ask in #chat-en if anyone knows
k
<@&675070424748654593> I have been using the robot to play songs, it suddenly stopped working and got stuck in "searching"
Any way I can trouble shoot it to fix it?
known issue and cannot be resolved by yourself
So, just have to wait?
yea
got it, ty
for some reason the ProBot isnt searching for what i am requesting
just sits like this
same result for /play
Mine's having a weirder issue 😅
Can't do anything to make it work, even kicked and re-added it
yeah same
bot not responding? ;-;
bot is having probs right now
this is unfortunate
hahah of course its the music portion that is broken
yep
bot down atm?
wdym by down?
only the music portion
its not queing music
@frosty kelp check channel topic
not one can answers mean you can too
ahh, yeah status says its operational but music not working
that's from long ago
will show "Searching xxxxxx" but never resolves to playing a video
there's no one to update statues
known issue with music
started today
yea
Shucks
add another bot when that happens
?
Fredboat's working
?
Hi @split needle! I went ahead and read the previous information on the music issue since I'm also having it. I realize its under investigation / being worked on. I was just curious if there was an ETA if there isn't thats ok I understand you guys are busy. Thank you for all the hard work you guys do here.
Not a question, he's suggesting
no as I have no response from the developer yet
we don't do bot advertising in here, even it's a well known bot. you might know it in the #573048353458356234
Thank you very much. I'll keep popping in periodically.
working perfectly fine !
We noticed that you are a premium user, for faster response go to #premium-support
premium tier 2 acts differently from the public bot
Dude, idk, you might have genuinely not figured it out with that "?" for response, wouldn't be the first time, discord server staff is weird
people are weird when they don't know the rules
now bring this to other places as this is the support channel
now help
answered already
known issue
HELLOOOOOOOO?
if there's a fix, I would provided it
scroll up
reported today, no fix yet, its the only hangup atm
it's non of your business so head to #chat-en instead
dude, the person's a discord mod. they have 0 to do with the bot acting wonky for you
?
you really have anything?
cool misreply
that makes no sense
hes not really good at this, be nice to him
especially for a mod with "eng" in their title
he had poor communication skills earlier
i'm assuming that's not engineering, but english
looks like it
this is the support channel, not a play ground
if you have nothing to ask about the bot, head to #chat-en instead to avoid flooding this channel
well, people were answering a question at the bot, just chill ur not doing urself any favors
just stop with it. don't make a simple thing complicated
you're telling people to go away unless they are talking about bot support questions when that is literally what they are doing
you guys are not
and as I said earlier, just go to #chat-en to discuss about other things to avoid flooding in this channel
quite literally was a reply about support for the bot, is your head on straight?
if you want to help others, mind checking the channel topic
what I ask that if you have any question regarding the bot, not any thing related to the bot to say
known issue
uhh may be a stupid question but what's the prefix for probot?
ping @split needle every hour, hes promising updates about the fix
default prefix #. you can also use slash which is discord default
I did not?
and how many time do I have ot tell you?
I enter a song to play and it doesn't play, says that nothing is in queue or playing. How do I fix this?
known issue from our side
Scrolled up, seeing im not the only one, thanks! Hope it gets fixed soon! Music is detrimental! Lol
is the problem fixed now
what do you mean by this?
there should be an announcement when it's fixed
it's not a probot feature
you can find out what is it by googling discord role icon
My bot isnt playing music?? why??
a known issue
Hmm ty
check channel topic
wdym?
there's issue happening with it
when will i expect it to be fixed
there's no eta for it
ooh
as I got no response from developer
oke
hi guys, i just added probot to my server and when i play song, it says queue is full
but the queue is actually empty. how to fix this? ty
can you try use /stop command and add song again?
too bad, i have tested this and still not working. i type /play and there is term pop ups, and i put the link there. returned queue is full
why cant i invite the bot to my server
it doesnt show up on the servers i can add it to
but other bots can
<@&675070424748654593>
<@&675070424748654593>..
@split needle Hello , did you find out from the developers what is going on with the ANUAL VOICE MUTE DURATION function and why it does not work?
try from https://probot.io/invite and send me screenshot
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
hi, what should I do if the bot writes the application does not respond?
ive got the bot in my server and i tried to play music in one of the vc's im in and it joined but it doesnt say in the vc that its playing music
try to use the normal prefix
everybodys suffering
and how to use a regular prefix?
ю
you tried to use /play and it didnt work?
#chat-en please
if you didn't change it before so its gonna be "#"
Hi 🥺 💜 I recently added probot in my server and everytime I try to play some music in a vc it says "error, something broke when playing the track" does anyone know why ? TwT
We noticed that you are a premium user, for faster response go to #premium-support
No
you can't hear the bot while he's singing?
Could i send a picture?
yea please and explain more.
Ok
@wispy inlet?
they still not respond about it yet
issue happening with music
is on fixing now
Ok thank you
check the command's availability on the dashboard, and make sure the bot can see and send messages in the channels
So is there a maintenance or something that makes us all have problems with the bot ? I'm not sure I understood you well 🥺 💜
thank you
can you try with another track?
try with a link as well
I tried with another track but not a link let me try 🥺 💜
It says "the playlist does not exist" when trying with a link 🥺 💜
issue happening with music right now
The bot is always in the search phase and can't play music?
can you send a screenshot of the link you tried playing?
issue with music
music is working for me now thank you
try with only the direct link to the video, not with a video in a playlist
It says "loading information for a youtube track failed" 🥺💜
seems like another issue with it
Do you have any idea of what I could do ? 🥺🥺
for now, no
just wait until the issue is completely being resolved
What do you mean ? 🥺
Hi i have a problem
the issue is happening on our end, so you can not do anything other than wait for it to be fixed
Do you have an idea what causes this and your team is currently fixing it ? I'm not sure I understand well what you mean
I'm not in the development team so I have no idea about that
Oh I see ! Thank you alot for your time 🥺💜 Do you know about how long it could possibly take ? 🥺💜
you cen help my? in probot
how can i help you ?
wdym 
general issue , they are working on it
yw
u can write ur issue here
The probot doesn't work, I have it, the commands work, but when it connects to voice, it doesn't play anything
oh music thing , general issue , they are working on it and they will fix it asap
ok thank you bye have a good day
yw
why the bot stop working?
Im having a problem where i load a song into the bot but the problem is it tells me that ''Cannot queue loading a track, queue is full'' Yet upon checking the queue there isn't a song in there.
And simple fixes like disconnecting it and retrying don't appear to work either.
<@&675070424748654593>..
@lost forge @rigid elk offline?
general issue we working to fix it
Okay, thanks!
yw
some one know what is this ?
general issue we working to fix it
Someone know why the probot dont work
Why does the bot says error while playing whenever I open music
general issue we working to fix it
general issue we working to fix it
Ok thx
a little bit
yw
@forest locust @nocturne flax @nocturne flax @half ledge @thorn cloak
try now
why does it say "you are not allowed to use this command" when i try to use probot
i cant
do i need to be mod
you need permissions by the owner
i can't hear the sound
and it doesn't say error this time
kick probot and reinvite him
doesn't work
ok thx
yes we are working to fix some issues in music
yw
In premium and prime also ?
We noticed that you are a premium user, for faster response go to #premium-support
no
ok also we working for it
ok
hi my probot is showing a message that queue is full how do i fix this?
we working to fix it
If I want to translate a language for the bot how may I do that ?
/setlang
Hello Sir. I am not able to use probot for song
No I mean add a language to the bot
you can't add but you can change the lang
what's the problem specifically
till yesterday all is fine. all song working and all cool. bot is also in vc. but All community members not able to hear the song
we working to fix it
Ohh So all server facing same issue?
not all but some servers
/play
we working to fix it
ok 🙂 . thanks for reply
@brittle bronze block him
They texted me before and I didn't reply, now they want me to rejoin another of their server.
yw
But can something be done with it too?
send his id
996179064844976218
#ban 996179064844976218
:rolling_eyes: - I can't find this member
#ban @hexed fractal
:white_check_mark: Giving Nitro To Random People banned from the server! :airplane:
But why did it gave me the wrong?
yw, have a good day 
Hy, can anyone tell me how to make rolls?
One message removed from a suspended account.
we working to fix it
One message removed from a suspended account.
yw
Which discord Language use Probot?
JS
Nice
😅
it responds
but
when i search
it just keep searching forever
now hes offline lol
the bot is offline?
yes
me too
but it was online when i tried
yes wait until it come back to your server again
when its online try the music again if same problem let me know
alr
Hey
Hey 👋
The bot is not working why
Ok thank you

Now working for me. 🙂
the bot came online its a bit better but still not working
try #play song
i tried to play a song alredy
well the developers still working on it 😅
yeah the bot wont play music for me
yeah wait until the developers fix the problem
Which command to use for making abbreviations
Some servers might have issues with playing music. we are on it.
no command for that, you should head to dashboard directly to make them. click on any command and add aliases as you want.
https://probot.io/dashboard
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Ah thanks
Hello, can anyone tell me how? How does it fix this when bit tells me this?
❌ **Cannot queue loading a track, queue is full.. **
thank you👋
Glad to help 👋 .
I've been here twice but the first time it went away on its own but now it's been a long time.😅
yes we are sorry to hear that, but that problem is from discord and we trying to fix it from our side 🙏
when the maintenance is done we'll announce that on #status
Is probot having difficulties?
like?
we just having music maintenance right now 😅
We can't play any music and asking for new commands like slash one
Okay i get it.. ty i hope it will be fix soon.. thank you
glad to help
have a nice day sir!
give me credits 😭
thanks, mb
Np
Hi! I was trying to play music with the bot, but it wasn’t working today, I tried kicking the bot, didn’t work need help!
#status 😅 .
yes
Oh ok!
How do I fix this?
O
how can i fix this problem?
ok thx
👋
👀
I can't even get the bot to make sound, it queues the songs, but it won't actually play them. It worked before but suddenly stopped---even Hydra is being weird lately.
Invite me in dms please.
Hi, on a server im a part of it keeps on saying that the music queue is full even though there is nothing in the queue. this is for the /play function.
invite me in dm
my dms should be open though...
ok
Probot eror????
is there any way to have some sort of gambling commands
what's the problem?
we have #roll
k
anything else also is that 1-100 ?
yes normally its 100
k
but you can change the number from the settings
okay
from the dashboard > Utility > /roll / Edit
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
probot error?
what's the problem?
take screenshot and show me
its works now , thanks
yw
what was the issue in the first place?
it works for you?
he didnt even d anything lol
just tested now and it works...
great
كم باقي عشان اقدر احول كريدت حسابي له شهر
yes
#support-ar
well whatever you did worked so thank you very much.
something went wrong with the music servers, but our developers took care of it
yw, have a good day 
what does the dice option mean
number of dice
so like the max number ?
if so if someone does the command how can i see what number they chose
yes the max
Click on the word in blue
looks like link color
ahhh i see ty
yw
its still not working for me
can I see the error you get while trying the command?
no error just no sound or it just keeps searching for the songs
I see, Invite me in dms please.
not sure where to post this to get a response, but...
is it planned to have button-styled reaction roles rather than normal reactions?
or is it already available and I missed it?
feel free to suggest it in #573053418017521664
bot will leave after a short time period if no songs are played.
@visual trellis?
@quaint sentinel ?
if it doesn't then use /stop
use #chat-int instead please.
how i can disable a word with probot?
like when a person says it it got deleted and warned
Dashboard > AutoMod > Bad Word Settings > add the word > add the acitons > save settings
https://probot.io/dashboard
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Is the bot stable now?Cuz the bot in my server has issue before.
what?
repeat?
don't know what you mean by stable since it's working well for most the features
/loop
that's not our thing and not related to the bot as well
prefer asking it else where
It keep saying this and doesn't have a sound.
send me your server invite in dm
just get onto probot's top.gg page to vote
https://top.gg/bot/probot/vote
hey guys, I think my premium probot got kicked from the server
how can I invite the bot again and make sure it's the premium version?
are you still have the subscription active or is it already expired?
active
more like it's expired
ah what
but why don't they automatically withdraw the funds
had you have the auto renew option enabled?
tho you can still purchase a new one and no server setting will be reset, just the bot's appearance needs to be redone
now just go to the premium page again to purchase a new one
yea
oh I forgot, the auto renew only work if you have fund in your account's balance, not bank balance
ok, thank you!
damn
I invited the new bot and all past embed messages are from a weird user now
as the bot apparently has a new ID
now I tried to change the user name and status of the premium bot but it doesn't work. I always get this error "Error while sending the request"
is there an easy fix for this?
How do I customize the welcome to the server and add reactions
Reaction res
Roles
How do I set up reaction roles:
1- head to the dashboard https://probot.io/dashboard then select your server.
2- enter "Reaction Roles" module
3- Click "Add Message", then select an embed. You can manage these embeds by heading to "Embed Messages" module.
4- Click "Choose a message", and then select the referred embed message where the selected embed was sent.
start adding reaction roles by clicking "Add Reaction". there would be a (+) button where you can select the role referred to this reaction.
perhaps just change them on the site in the premium manage
ok
Go to https://probot.io/dashboard
select your server on the left side,
go to welcomer function and setup the feature there.
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Hello! About the levelling system.... When rewarding roles based on XP level, whats the relationship between the text and voice levels? Is it either/or or does the user have to reach both specified levels?
if you set for both text and voice, users will need to reach both to get the rewards
OK an if I only want the rank reward to be dependent on text level, I set the voice level to zero, right?
Can someone koin my server so they can help me sort out pro bot pls ??
yea
better to just tell use the problem first
Idk how to make it work
and what do you mean by that?
I do i make it welcome people and do all that stuff
how do you play music with pro bot
i think its on the website
Can u join my server so u can help me pls so eone
mk
gotta check the channel topic
can i get my help
How to log room ?
you don't just ask people to join your server to do something
not everyone has time to help you all the time so you need to learn things by yourself first
now tell me what exactly you need help with?
use the /play command to start adding songs
you can find more commands on https://probot.io/commands
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
Ai chỉ tôi log room với
im not gonna mess it up
#support-int
and you just don’t assume people without knowing them
im leaving that was disr
still you need to check the channel topic before mind helping anyone
espectful
hello
hey, how can I help you?
umm how can you know the commands for ProBot?
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
How do i get the bot working
what do you want him to do?
Everything
Give people roles automatically welcome people play muasic and all that ??
you can do all this on > https://probot.io/dashboard
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
I'm struggling to get #channels & @mentions to show up hyper-linked in my welcome message. can anyone help troubleshoot why?
get their id and use them in their correct form which are pinned in this channel
for getting ids, you can check out this
https://support.discord.com/hc/en-us/articles/206346498-Where-can-I-find-my-User-Server-Message-ID-
Users, individual messages, and entire Discord servers all have a multi-digit ID number that can be used in various cases. While you can use Discord entirely without knowing any of these ID numbers...
Thank you
send me your server invite in dm
how do you get the comments?
wdym?
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
the bot can’t play music
what's the problem specifically
Is guess the song available in this bot?
can't play music from youtueb
do you mean like a game
It just keep search ing
what is the response of probot
Yes
kick probot and reinvite him
I did already
we don't have this game
send me your server link in DM
Ok
hello who can help me but bot can’t play music and commands now dont work
we are working on it
ok
thank u
yw
in what time probot work
can you send a ss
@nocturne flax
your account must be 1 month old
how to fix it
send me your server link in DM
I'm having the same issue
@mystic matrix
thank you for the help, my dnd group really appreciate it ❤️
yw
Looks like the bot is under maintenance, hopefully the problem isn't a hassle for you guys to fix

Mine too, the music not responding
Is the problem that doesn't play music still there?
send me your server link in DM
@frozen lance
Give me a moment
got same problem
I'll have to resort to using Vexera bot for our session today but I'll switch back to Probot on friday because it's so much easier to use
@alpine mason @nocturne flax
we working to fix it
bot not playing song
we working to fix it
ok
Maybe it would be easier for the newcomers to know whats going on by pinning a message
yeah
Good evening, can you help me, why I can't listen to a song on Probot?
we working to fix it
thanks
yw
Aa ok
what command do you use to listen to songs on probot?
/play
thanks
yw
bot down?
Just setup a server and added probot. How can I make sure my users can't use admin/moderation commands on the bot? Ah I see under Module settings
no its not
by default its already set like that, for further customization you can use https://probot.io/dashboard
Welcome images, moderation, leveling, reaction roles, logs, high quality music and many many more!
thanks
yw
says to visit suppoert disc cuz its under maintenence
well, music is having problems atm as its mentioned in #status but it doesnt mean the bot itself is down
send me an invite link to your server in dms so i can report to devs
How I can leave the bot from a channel to do it in another one
why my bot noz playing music
/stop
general issue being worked on
no eta yet
Thank you 💙
np
thanks
np
Any ETA?
no ETA unfortunately
was basically asking when it'll be fixed exactly
oh
Hello, Probot isn't working for me. Autoresponding and levelling roles aren't being done.
regarding leveling system give the bot required permissions and drag its role above reward roles also make sure your members reached both of the target levels
for auto-responder can i see your dashboard settings please
Good evening, can you tell me if I can create a command to allow my moderators to hide a room in a given role.
Example: !visibilityoff #salon @ role
I thank you in advance for your help. 💕
We noticed that you are a premium user, for faster response go to #premium-support
hi, not possible
Yes, the settings are correct. I have dragged the role above everyone else and the bot does notify the members of the uplevelling but doesn't assign the role. Also, autoresponder was working up until recently and now it stopped. I didn't change any settings.
Do you have anything that can help me with this?
Maybe another way to proceed?
We noticed that you are a premium user, for faster response go to #premium-support
Here are the settings @native geyser
I wonder if there is a public table where you can see how many XP are needed for which level.
do you have any voice requirement for reward roles?
for autoresponder please click on edit to see if there are any enabled/disabled channels or roles set
i guess giving perms to people to do it manually is the only way unless you can find a bot that can do it (i personally do not know if there are any bots capable of doing it)
hi, there isn't unfortunately but /rank command shows you how much xp you need to reach to the next level
Sad, thanks for the quick response.
yw
I didn't add any settings to that. When I first set them up, they were working then today I noticed they stopped working.
Thank you very much for your very quick answers always a pleasure to ask questions for this bot!
i tried to #play Opening Title and then i spammed that 4times in a row, and bot doesnt work
i see, let me contact devs and ask them to check if there are any general issues with it
meanwhile please check the bots perms in channels and try the following: make a change in dashboard settngs -> save -> revert the settings -> save again -> test if it works
Yes, I tried that. Also noticed no member was uplevelled since 12PM today. They usually level up a lot and the bot populates that channel. I think everything stopped around that time and I never changed any settings.
invite me to your server in dms please so i can check it out
Hey My bot says offline?
it says?
Its not working at all and shows offline
is the bot currently down?
je peux vous aider dans cette salle #support-int
we working to fix it
ah ok
okay thank you
is there a eta for the bot or is that unknown ?
unknown
okay ty i'll relay back to my discord

?
we working to fix it
Hello,
We noticed that you are a premium user, for faster response go to #premium-support
this bot mad buggin
I'm trying to select the log channel for all of my server, but can't seem to find the button.
the button was removed in the latest update
Oh damn, alr ty.
yw
Ello. I've got a problem with the bot.
if i wanna try playing a song it says it's playing but i cant hear anything.. i didnt mute it or whatever... the music function is enabled on the web pannel... what can I do? I even tried kicking him and getting him back in but nothing
we working on it
ok thx 😎
ty it works
yw
y’all what’s the new loop command
/repeat
im not able to hear music after i call it what to do?
can you send me an invite link to your server in dms so i can report to devs
hey, I'm having trouble with inputing role mentions into embeds. I used <@roleid> but all I get is what is shown in the pic, any idea what I'm doing wrong? thanks!
<@&roleid>
❤️ life saver, thank you!
yw, have a good day 
Hey guys love your bot has the Music function and roll function for give aways
I had 2 questions
1 for play music is there a way to add albums? Not individual songs or a way to have the bot automatically add songs similar to songs on song que?
And b I'm holding a contest on my server and for the roll function is there a way to show how many numbers I rolled?
there is a way to play playlists from youtube and soundcloud by using the following: #play pl playlist link
no there isn't unfortunately
Dang
Wanted it to show the number range I rolled so all in contest can see it's a legit roll of all
Not just me randomly picking someone
oh you can just show the command for example if you use /roll 75 it'll be from 1 to 75
Ok so there's a way to show the command
Just want ppl in contest to know it's a legit drawing
just use the command in a channel they can see
yw
sorry cant help you with other bots
Hello Gay
Cualquier persona tiene proyecto o código fuente de Probot ???
#support-es
Nah just saying that's why I tried yours and it's much better:)
Man why does the bot just randomly jitter? I've noticed that it pauses randomly sometimes, or even skips, even with only 1 song playing.
We noticed that you are a premium user, for faster response go to #premium-support
Greetings to all. I have a problem on the site, the server menu Probot hinders me, since the menu covers most of the screen. I do not know what I can do with this :(
<@&675070424748654593>
how long till this works
<@&675070424748654593>
<@&675070424748654593>
Hi everyone! I was just wondering how @stone cloud credits works.
try to do /stop and play the song again
I have a problem on the site, the server menu Probot hinders me, since the menu covers most of the screen. I do not know what I can do with this:( help me pls
what is your device?
if u just add the probot it will be like this , by the time it will works
pc
are you able to provide screenshots about how it looks like
hello , so u can get it by voting to the bot on top.gg or getting daily from the control panel , and u can use credits to buy probot tier1-2
or u can get backgrounds with it
yeah sure
wait
what is your resolution
ty
weird that shouldn't cause any issues as far as i know try zooming out on dashboard please
yw
my eyes hurt, but thanks
i'll ask devs to check if there are any issues with 1280x720 resolution
ok
Doesn't really solve it.
We noticed that you are a premium user, for faster response go to #premium-support
Help
We noticed that you are a premium user, for faster response go to #premium-support
So my custom bot status keeps to default
Hello I'm a little confused as u said # command
Do I need a channel on my server for the playlists?
Someone please help me, whenever I use a command it says The module of the command is not enabled
<@&675070424748654593>
?
Someone please help me, whenever I use a command it says The module of the command is not enabled. What do I do?
No
Which kind of command?
make sure that the module is enabled
@untold arch ok I'm confused as to how the command works
Like when I use it it does it pull the list off my SoundCloud youtub
Or do I post the playlist on this server?
https://probot.io/dashboard >select your server > utility > choose the command and see if it is enabled or not
if you have issues with music you must wait, as you can see here #status
That the option?
show me how you type the command
This was the reply I got
i know, but i want you to show me a ss where you type the command to see if it is wrong or not
this is definitely wrong cause you are already changed the prefix