support-en

[near cove]

i can't transferring credits

account age is 1 month

[spring ether]

try at night 22:00

[near cove]

🥲

ok

i have another question

[spring ether]

yes

[near cove]

if i boost server i get probot premium ...?

free trial

[spring ether]

no

[near cove]

free trial no

ok

you help me alot thanks

[spring ether]

yw

[near cove]

..?

[cold heath]

Hallo pro how much to send c…d

[spring ether]

hah?

wdym

[cold heath]

؟؟

[lusty sedge]

not looking for music

what to do?

[spring ether]

#status

/play command stuck at searching will be fixed asap.

[nocturne flax]

Why when I play music pro bot doesn’t play but says searching forever

[cold heath]

How many time can send credit to my friends

[spring ether]

1 month

[cold heath]

No

1day

??

[lusty sedge]

has everyone's bot died when searching for music
?

[spring ether]

if u mean for /play command yes , they are working on it

[spring ether]

if ur account reaches 1 month u can send credits

[lusty sedge]

thanks for the information

[spring ether]

yw sir

[cold heath]

No my acc create 29 day

[spring ether]

30 - 29 = 1 day

so yes

[oblique blaze]

Why is it on Searching for The song for about 1 Hour

[spring ether]

/play command stuck at searching will be fixed asap.

working on it

[cold heath]

How many intervals and can I transfer

@spring ether

[void kernel]

hi

why the bot of the music stopped working

[spring ether]

1 day

[cedar mortar]

What is the command to know the reason of ban someone?

[spring ether]

#status

working on it

[void kernel]

please fix it ily

[spring ether]

there is not such a command to know the reason

[spring ether]

sure

[cedar mortar]

Ok
+Why #support-ar is closed?

[void kernel]

it will be fixed by itself or we need to do something?

[spring ether]

idk

[spring ether]

u dont have to do anything just wait < 3

[cedar mortar]

Ok
Thanks

[spring ether]

yw

[void kernel]

tysm <3

[spring ether]

yw sir

[trail yoke]

command rank not working

[spring ether]

the devs are working on it rn

[trail yoke]

ok)

[spring ether]

yes we are working on it

[nocturne flax]

hi

[spring ether]

how can i help you

[nocturne flax]

link bot

pls

[spring ether]

#573048403429425162 u can find everything there

[vernal bay]

I write /play and it didnt working what should do?

[spring ether]

we are working on it

#status

[floral temple]

it looks like discord has some issues with slash commands, all bots are affected by this. Waiting for them to fix :)

[nocturne flax]

How many time for fix that ?

[spring ether]

no idea

[nocturne flax]

Okay np thx

[spring ether]

yw

[distant crown]

Oh with what the guy above said about /play i tried using #play and it was just stuck on searching is that just like a problem rn

[jovial relic]

Hey

[spring ether]

ye it's all same play command is not working rn , they are trying to fixing it

[thick reef]

How do i ad welcome imeges?

[distant crown]

its only really gotten buggy recently but yea thanks was just making sure it wasnt a personal problem or nothin

[spring ether]

u can do it in dashboard > welcomer https://probot.io/dashboard/

[jovial relic]

Every time I download a picture or video a message appears, please check your network system

[spring ether]

it's a discord thing : c

[distant crown]

ahhh rip discord lmao

[spring ether]

if ur asking about something has nothing to do with probot u can ask at #chat-en

[mystic gust]

Hey why does probot keep saying searching when I search up a song

[jovial relic]

Ok thanks

[spring ether]

#status

working on it

[mystic gust]

Okk thank u

[spring ether]

yw

[exotic wave]

How do I mention a role in Embed Messages??

[spring ether]

<@&role_id> ~ mentions a specific role using its id

[spring ether]

problem from discord ig , wait until they fix it

[lunar shadow]

What's wrong

[native osprey]

How to make probot join vc?

[spring ether]

u can ask at #chat-en

[spring ether]

u can use /play , but the command are not working rn #status

[split needle]

previews on the site will not render mentions until you send them to the server

[exotic wave]

I haven't sent the message yet
I wrote it right or not?

[spring ether]

yes!

[exotic wave]

👍

When will the channel open? #support-ar

[spring ether]

i have no idea sorry

[exotic wave]

No proplem

[ivory blaze]

why when i wanna play music it says searching and it stays like that

[spring ether]

#status

working on it

[lusty sedge]

Music game?

[spring ether]

wdym ?

[lusty sedge]

Sorry?

[spring ether]

what do you mean i can't understand you

[lusty sedge]

is the music working right now? I just can't look(

[spring ether]

no still broken :C

but u can open music by doing /play [youtube-link] sometimes it works

[quasi trail]

Whats the prublem

?

[lusty sedge]

bad 😦

do you know how long the team will not work?

[spring ether]

u can't vote with fake accounts , u can only vote with ur main account

[spring ether]

no sorry :C

[lusty sedge]

okey(

[quasi trail]

What its not a fake accont

[spring ether]

u can only vote from ur main account

try in 24 h

[wise vector]

@spring ether How to stop repeat mode?

[spring ether]

u can use /repeat again

[indigo sapphire]

I want to make vote

[spring ether]

vote

[lean badger]

@spring ether https://top.gg/bot/probot/vote

[indigo sapphire]

Thx

[spring ether]

yw

[nocturne flax]

Slash commands work fine in other bots just not probot but

[spring ether]

#status

[spring ether]

it's a discord thing they will fix it

[nocturne flax]

Also I can’t go premium it just gives an error when loading the payment page, is this expected right now?

[spring ether]

can u take a screenshot and send it

[livid palm]

how do i fix this

[spring ether]

😳 i can't turn it on , they are working on it it will be fixed soon

[spring ether]

just wait for it

[bright ledge]

Who cut off my music

I came all the way here to ask

[hexed oar]

#support-ar the room is lock

[spring ether]

@nocturne flax language

[spring ether]

ik , idk when they will open it

[spring ether]

😳 the devs are working on it rn

[nocturne flax]

When choosing to go premium with PayPal

[spring ether]

it's ok

[past aspen]

Hello, im trying to turn on my music on ProBot and he nonstop say "Music is under maintenance, please contact us at the support server." can you please tell me more something i can do?

[bright ledge]

Wen music

[spring ether]

it's working for me , try to change browser

[spring ether]

just wait for it , we are trying to fix something

[nocturne flax]

I will, this is on iPhone fwiw

[spring ether]

#status -

[exotic wave]

How do I mention everyone in Embed Messages

[past aspen]

Alright

np

[spring ether]

you can't

[past aspen]

thanks for help ❤️

[spring ether]

yw

[hexed oar]

who can open room #support-ar ?

[spring ether]

no idea , wait for it sir

[exotic wave]

why?🥲

[halcyon hound]

hey

can u help me?

[spring ether]

i already told u , idk when they will open it

[spring ether]

cuz u can't

[spring ether]

how can i help you

[halcyon hound]

Music is under maintenance, please contact us at the support server.

whats that

?

[spring ether]

Music is under maintenance

[nocturne flax]

same thing

[spring ether]

working on it

[hoary sun]

x2

[hexed oar]

We need help

[halcyon hound]

oh okay

[spring ether]

u can ask in #chat-ar

[proven creek]

''Music is under maintenance, please contact us at the support server.''

oh?

what's that

[nocturne flax]

Hey

same problem here

[spring ether]

Music is under maintenance

will be back asap

[nocturne flax]

any idea when will it get fixed?

okay

thanks mate

[spring ether]

yw sir

[civic bear]

I NEED MUSIC

[exotic wave]

Can you talk to the programmer to do it🥲 (joke)

[unreal cape]

Do you do updates?

[deep sierra]

what is ur browseer

[deep sierra]

fix on the wayy

[unreal cape]

It's already done

[nocturne flax]

i need music too when status will be fine

[spring ether]

wokring on it

[nocturne flax]

ok sir

but i have 1 question left

[unreal cape]

Ok thanks

[nocturne flax]

why when i enter probot site i see my old nickname and default discord avatar ?

as profile

and yes i tried logout and login

[spring ether]

maybe u singed to diff account

try to refresh the page too

[nocturne flax]

i tried

and nothing

[spring ether]

can i get screenshot

[nocturne flax]

i have only 1 account sir

polish btw

i post it here cause polish helpers dont answer

[spring ether]

ill report it to the devs

[nocturne flax]

ok so i will stay here

btw rj

but if u ping i will look later cause i have dont disturb

how do you change the prefix?

[nocturne flax]

settings on site

group settings

on site

[spring ether]

u can do #prefix new prefix

[nocturne flax]

Ok

I'll try

or RJ way

[spring ether]

@nocturne flax

[cosmic orchid]

how many xp i need to get to level 16 in voice

[nocturne flax]

oh sorry i will got warn?

this massage is here like 2 minutes and nothing is happening <@&675070424748654593>

[spring ether]

nah

[nocturne flax]

i dont want

[spring ether]

@nocturne flax try to change ur avatar or name

[nocturne flax]

tried

[spring ether]

try now

[nocturne flax]

ok

[spring ether]

we are working on it , it will be fixed asap

[nocturne flax]

It worked thanks

now

btw can I not add probot prime?

[cosmic orchid]

???

[nocturne flax]

oh thank you RJ :)

[spring ether]

you need to buy it

[nocturne flax]

Firefox, the issue was blocked pop ups. FYI for future complains. Mobile safari/Firefox browser doesn’t alert that a browser was blocked. Got it to work when unblocking.

[nocturne flax]

oh

[nocturne flax]

oh, good luck. I just thing is about my server sorry for bad england

[cosmic orchid]

how many xp i need to get to achieve level 16 in voice
????

[spring ether]

im not sure of the amount of xp you need for it because the xp gain is random

[spring ether]

yw , np

[spring ether]

yw

[raven lantern]

my pro bot doesn't play music

[cosmic orchid]

but the xp i get its random but the xp i need isnt right ?

[nocturne flax]

are the maintenance over?

[spring ether]

#status

[raven lantern]

it just says searching

[spring ether]

yes u can know by doing
/rank
and it will show how much u have xp in voice etc ...

[spring ether]

we are working on it , should be fixed asap

[raven lantern]

I hope so

[nocturne flax]

Probot prime doesnt work either

[spring ether]

what is not working

[nocturne flax]

Music

I tried it yesterday

[spring ether]

we know brother

#status

[nocturne flax]

alr

[winter thunder]

Yo

[spring ether]

heyo

[winter thunder]

So I am here to ask from some free credit o.o

I am tried of doing daily and voting

[spring ether]

im sorry , but we dont giveaway free credits in here

and u can't ask for it in here

[winter thunder]

Alr man

[bright ledge]

Wen music

[spring ether]

😭 should be fixed asap

[bright ledge]

Ok I'll be sitting waiting wishing...

[spring ether]

[ripe obsidian]

how can I delete chats in my server

[nocturne flax]

ill giv u 1 vbuck to fix

[bright ledge]

You believed in superstition

[spring ether]

u can use /clear

[ripe obsidian]

thank uuuu

[nocturne flax]

Amirah

I saw that

[spring ether]

yw

[nocturne flax]

meow

[spring ether]

u can chat in #chat-en

[nocturne flax]

ok

stop being a uwu girl

[spring ether]

[nocturne flax]

btw RJ arabian saying something weirdly on #956055268066754580

[cosmic orchid]

how many xp i need to get from level 1 to level 16

[cosmic orchid]

in voice

[spring ether]

done

[spring ether]

i already told u ^^ up

[haughty falcon]

Why are all support rooms open except for the Arabic support room? 😑

[nocturne flax]

idk

[spring ether]

i have no idea

[nocturne flax]

How do I fix “there is another bot being used for this server” after going premium? There’s only the premium Probot

[native geyser]

Kick and reinvite premium

[violet void]

probot in my server isn't playing music... it searches for the song but never queues it

[trail berry]

hey

[onyx shore]

premium

[nocturne flax]

This worked, thanks!

<@&675070424748654593>

[trail berry]

hey?

I want to remove this tag from the premium bot

[violet void]

...

[split needle]

https://probot.io/premium

[split needle]

new discord thing, not removable without removing slash commands from the bot which is a forced thing

[nocturne flax]

/top works fine for us but /rank doesn’t, it just spins saying ProBot is thinking forever. Since one command works, is that related to the known issue?

[split needle]

yes

[nocturne flax]

Okay so it’s expected that some commands work while others dont. Thanks!

[stable hawk]

hi guys

how to add a colors at my server

[nocturne flax]

<@&675070424748654593>

[spring ether]

#1 ~ 👉 Go to server settings, Roles.
#2 ~ 👉 Add Numbered Roles
#3 ~ 👉 Save and go out.

Now you are ready to use this colors.

/colors
Shows the colors list

/color number
Choose/change your color in server.

to remove your current color: /color 0

[cosmic charm]

Hs

[nocturne flax]

Hey

I have some question

The bot searching its error or something?

[vale escarp]

Autoroles aren't working now?

[nocturne flax]

Nvm its work now

[native osprey]

Dudes

When lvling up can you make it so probot notifies?

For example Jack you just advanced to level 6!

Also can you make it so it automatically gives a role when u reach specific lvl?

And can you add someone xp?

[split needle]

all can be done right on the site

just not adding xp

[native osprey]

Do you need to pay?

[split needle]

no

just check them first before asking further questions

[native osprey]

When lvling up can you make it so probot notifies?

[split needle]

already answered

go to https://probot.io/dashboard, select your server on the left side and go to leveling system and you should see them all on there

[native osprey]

Why not adding xp?

But giving xp?

Does probot support welcome message?

[split needle]

I said check them on the site first before asking any further question

[unique pike]

????

[split needle]

#status

[native osprey]

Just answer this one

[split needle]

can you make sure the probot role is still higher than the roles set for autoroles? and if your server has membership screen enabled, the bot will wait till the users pass that first to avoid bypassing its verifications

[native osprey]

I can’t check bc I don’t have the bot

[split needle]

yes which can be see right on the site

[native osprey]

Bc I’m considering switching to probot

Why can’t you give xp?

[split needle]

because not yet a feature

[native osprey]

Will it be?

[split needle]

planned to be but no information provided

[ocean willow]

Hey, i can't play music through "search" if i use my phone
Earlier it was reaction to select it worked back then
Now it's the choose the song option and when i choose it, it shows "invalid from body"

[vale escarp]

that's ok

[split needle]

new bug from switching it seem
will report this to dev

[ocean willow]

Thank you🙏
If it will be fixed, can u please tell me how long it might take appropriately?

[split needle]

have no clue how long it will take

[ocean willow]

Ookk.... Thankss

[mighty patrol]

I want to send a bot, can you know that it's from your system or not?

[split needle]

what?

[native osprey]

Whats the probot document?

FAQ helping document

[mighty patrol]

I saw a premium bot and I'm not sure it's from your system or not.

[split needle]

there's none

[native osprey]

But to know cmds etc

[split needle]

attempt to use #vip command to check if it's legit or not

[split needle]

https://probot.io/commands

[mighty patrol]

Ok thx

[native osprey]

How to invite bro?

Bot

[split needle]

https://probot.io/invite

[native osprey]

But how to disable cmds?

[split needle]

after inviting the bot to your server, head to your server dashboard on the site, go to the module of the command and either disable the whole command, or just the command itself using the switches

[violet harbor]

Hello.. I’ve set the bot up, everything works except the welcome thingy

[split needle]

can I see the settings?

[violet harbor]

Bro go explore the pro bot website lmao

[native osprey]

Hu

[violet harbor]

Yes gimme a sec

[native osprey]

Can you reset simeones level?

[split needle]

yes by using the reset command

[violet harbor]

Should I send the screenshots here?

[split needle]

yes

[violet harbor]

The goodbye works

Just not the welcome

[split needle]

can I see the further of the image as well? and set the image to send with text message if you want them to be sent in the same place

[native osprey]

How to change the prefix?

[nocturne flax]

idk RJ u still here?

[native osprey]

What is the module "colors”

[split needle]

either change it on the site, or use #prefix command
and I hope you could look through the features and settings on the site first before asking about them in here

[split needle]

what is the problem?

[violet harbor]

Ok

[nocturne flax]

i have problems with bot when using music commands

this play music but works weirdly i hear music but on chat its still loading

[native osprey]

What is the module "colors”

[split needle]

it's for making a simple color selecting feature where your members can get a color role by using a command, not by reacting to a message

[native osprey]

Oh

Ok

[split needle]

not too sure about that, perhaps it's the issue in #status

[native osprey]

What’s voice state?

Logging

@split needle

[split needle]

like changing betwen deafen, undeafen, muted, unmuted, etc..

and I read the channel, no need to ping me

[native osprey]

But update server?

[split needle]

all the updates made in your server (server name change, server verification change, etc...) excluding the ones listed on there

[native osprey]

What does nickname change do

Does it display who changed the nickname?

[split needle]

is the image either a png, or jpg, jpeg and is less than 3Mb? because if not, it will not work causing the welcome message to not work as well

[split needle]

yes

[native osprey]

Bruh it didn’t log the nickname change

[split needle]

have you granted the bot enough permission? view audit logs and manage members are required. having administrative will bypass all

[native osprey]

Everything

[native osprey]

Bruh

Wym administrative perms

[split needle]

the highest permission that you could grant a user to allow them do almost anything in the server

[native osprey]

Ok

Can the join message be embeded

[split needle]

no for now

[native osprey]

Brush

Bruh

This bot sucks

More than unbelievable

[floral temple]

All Systems Operational.

[white basin]

Arab technical support is closed, why?

[split needle]

you can still use #402242710137995264 instead

[white basin]

Thanks

[native osprey]

Hi

@split needle does probot support slash cada

Cmds

[split needle]

yes it does

[fluid cosmos]

How reset top

[split needle]

#help reset

[hardy kindle]

Is there still a problem with /slash commands .. my server can’t get /rank to respond

[lean badger]

**Command: reset**

Reset text/voice/invites/limits xp points for all or specific member.

**Usage:**

#reset [text / voice / invites / limits] [all / user]

**Examples:**

#reset text all
#reset voice all
#reset invites all
#reset text @Dramex
#reset limits @Dramex

[split needle]

discord is slowly deploying a fix about it so you will have to wait

[pliant cove]

half of slash commands is not working why

[split needle]

same above

[hardy kindle]

Thanks 🙏🏻

[shell fox]

so.

this been the case for like 5 hours now lol

it takes the bot 20 mins to think and then it just doesnt work-

[split needle]

@shell fox

[shell fox]

ohh ok

ty :)))

[warped ermine]

my probot cant get out the sound

what can i got to fix it??

[nocturne flax]

Leave the voice and join again

[nocturne flax]

i still have problem with music

i want search skulltrousle from undertale revenge and i cant

Is there some way to reset everyone’s levels on the leveling system?

[untold flume]

@warped ermine #stop

@nocturne flax read the channel description please

@nocturne flax use the video's link instead

@nocturne flax yep

#help reset

[lean badger]

**Command: reset**

Reset text/voice/invites/limits xp points for all or specific member.

**Usage:**

#reset [text / voice / invites / limits] [all / user]

**Examples:**

#reset text all
#reset voice all
#reset invites all
#reset text @Dramex
#reset limits @Dramex

[nocturne flax]

Thanks! There’s no equivalent slash command?

[untold flume]

Nope not yet only prefix

[nocturne flax]

Is the long term goal that all commands will move from prefix to slash commands for bots? Not really sure why some have both

[untold flume]

Me either tbh 🤷‍♂️

[tulip edge]

I have a question and not sure but does the bot have a command to auto give roles when ppl join my discord?

[untold flume]

yep , https://probot.io/dashboard > select your server > autoroles module

[tulip edge]

oh thank you lol

[violet harbor]

Ok I’ll check

[untold flume]

Your welcome

[crisp trellis]

Anywhere specific i should go to report a bug or just post it here?

[untold flume]

dm Ruru#0666

[tawny tendon]

Hey I got an Issue where some changes weren’t send to the log

[misty quiver]

Hi, sorry if I disturb, when I go on moderation actions I see all the actions for a couple of seconds but then they disappear.
This below is a clip I made from a phone but I'm from a PC.

[tawny tendon]

Does the issue occurs on the PC too?

[misty quiver]

Yes

[tawny tendon]

Can you see your local status of a file called „actions“ on the Log Website?

[misty quiver]

Sorry, what are you meaning for?

[tawny tendon]

Sry but the editing took a while...

Btw though this I found a somehow similar issue at mine where only 9/10 are getting displayed

May a coding issue but im not a dev

[snow marsh]

Hey there, I swapped over to the tier 2 premium last night and changed the bot icon and name. How long should I wait for that to reflect in my server?

[native geyser]

hi you need to invite your new bot from https://probot.io/premium/manage

[eager stone]

hello may i ask if premium for only 1 server or for account wide?

[native geyser]

1 server only

[eager stone]

i see thank you

[native geyser]

yw

[void kernel]

did u guys fix it?

[native osprey]

does join cmd work?

[void kernel]

I'm litearly fustrated

[harsh stump]

hello i buy probot premium for 30 dolars and i dont get that premium
any help ?

[void kernel]

why is the cmd of music stuck on search

hello!!!

[harsh stump]

maybe use pause and skip ?

[void kernel]

it's litearly stuck on search for hours

[native geyser]

did you invite your bot from https://probot.io/premium/manage ?

[frank harness]

Thats why i dont buy this stuff, also cause im too poor, but also cause im scared its a scam

[native geyser]

its /play

[native geyser]

-> #chat-en please

[native geyser]

can you use the songs link as i report the issue to devs please

[frank harness]

Sorry

[harsh stump]

i cant see invite thank you for that link

[void kernel]

okay

[native geyser]

you can or you can not?

[harsh stump]

i can, now already running

[native geyser]

alrighty

[dark mango]

hello

the bot keeps telling me "the application did not respond"

happens to other server members as well

[native geyser]

if you use the regular prefix does it work

[harsh stump]

oh i know this error he use bad #

[dark mango]

how can i figure out what the prefix is lol

(i dont have access to dashboard)

[harsh stump]

we have this same error change #
i mean for play music use #p

[dark mango]

so for rank? I should do #rank

[harsh stump]

for rank #r

[native geyser]

the default prefix is # unless its changed so #rank will do it

[harsh stump]

if you need invite me to your server i can repair it

[dark mango]

yea it worked

[native geyser]

@harsh stump please read the channel description

[dark mango]

thank you

[harsh stump]

sorry

[native geyser]

there was a discord issue today with slash commands i assume they couldn't completely fix it yet

[dark mango]

oh yea I heard about that, thank you

[native geyser]

yw

[native osprey]

does the minute show how much do u need to chat to receive that lvl?

<@&675070424748654593>

[untold flume]

yep

[native osprey]

wym how much do i need to chat

@untold flume

i understand being in vc but chat?

[native geyser]

You get xp once every mute so it takes roughly that amount of time to reach to chat level

[summer crane]

What does DM an user means?

in rewards?

[native geyser]

Makes the bot send a dm message to users when they are eligible to get a reward role

[summer crane]

what does it look like?

[native geyser]

The bot sends you a dm message and says congrats you got a reward

[summer crane]

oh

can u show an ex

[native geyser]

It's legit as I described

[sick barn]

Can anyone point me to the xp rates for the leveling system?

[native osprey]

what is /top day

[native geyser]

The amount is randomized and only devs know the gap

[native geyser]

Shows the ppl with most xp for the current day

[sick barn]

ty @native geyser <3!!

[native geyser]

Np

[obtuse kernel]

السلام عليكم ورحمة الله وبركاته تفضل كيف

[fierce oyster]

Hi

[fierce oyster]

What

[obtuse kernel]

انت عربي

[fierce oyster]

You speak English

[fierce oyster]

Waht

[sturdy whale]

Gonna probably sound stupid. But does anyone know how to get rid of the navigation tab on the side of the site?

Just blocks a load of my screen and I obviously therefore cannot see what is behind it.

[nocturne flax]

<@&675070424748654593>

[sturdy whale]

Cheers

[nocturne flax]

Hi how may I help you?!

[nocturne flax]

You can just click on the right of the nab bar

[sturdy whale]

Really?

I'm just dumb then. XD

[nocturne flax]

Lol, well then.

[sturdy whale]

Not working.

[nocturne flax]

Try refreshing, as this should work.

[sturdy whale]

Tried already, also didn't work.

[nocturne flax]

Oh wait sorry, this only works on mobile.

You can’t close it also.

[sturdy whale]

Damn. That's fine. No need to apologise, not your fault.

[sturdy whale]

I see. Well thanks for attempting to help at least.

[nocturne flax]

Try minimizing your screen, that should do it hopefully!

[sturdy whale]

Could work, try it now.

[young hedge]

Hello . How can i get credit from probot and what is the reasons of blacklist to account from probot?

[sturdy whale]

It worked, cheers.

[young hedge]

<@&675070424748654593>

[nocturne flax]

Umm hi!

[nocturne flax]

You can get credits from,

1. Daily (/daily)
2. Voting (Vote)
   In #commands

[barren iron]

Hey

why wont probot work

Did probot recently get an update?

[nocturne flax]

The dashboard or bot ?

[barren iron]

bot

[nocturne flax]

Try #ping and send the results please.

[barren iron]

okay

Time: 259 ms
✨ Micro: 9 ms
⏱️ WS: 25 ms

[nocturne flax]

May you send an image please

[nocturne flax]

Glad to hear that.

[nocturne flax]

Did you use slash command when executing your command ?! Just to clarify.

[barren iron]

yes like /play

[nocturne flax]

May you try #play , I think there’s an issue with / commands

[barren iron]

okay weird

i just tried it and it worked

thank you im sorry for that dumb of a reasoning

[nocturne flax]

It may be an outage, sorry for the inconvenience.

Glad to hear that.

[barren iron]

ty have a nice day

[nocturne flax]

Your welcome, you too!

[snow marsh]

Is there any way to change existing embeds in a server to reflect the premium bot name and icon?

[past parrot]

Hello having issues with the music part of the bot

was working fine now no longer working

[nocturne flax]

I’m not sure I understand.

[nocturne flax]

Partial outage, if you were using slash commands Use # !

[past parrot]

why

it was fine just before

[snow marsh]

My server has been using the tier 1 version of probot, so our welcome screen with the reaction role to gain access to the rest of the server shows "probot" as the bot that posted the rules message. I swapped over to tier 2 last night to change the bot name and icon, so i want to know if its possible to show this in my old rules post, or is it just like i invited an entirely new bot to the server?

[nocturne flax]

As I said partial outage lol.

[past parrot]

when will it be fixed?

[nocturne flax]

Yep, it’s like you invited a new bot to the server.

[nocturne flax]

I’m not sure sorry for the inconvenience,
Use #(command)

[past parrot]

not helpful nor compelling to continue use of the bot thank you for the lack of info

[nocturne flax]

The embed is saved, you just have to resend through the new bot!

[nocturne flax]

Sorry, but may you address what command where you using and try using # instead of / Thanks!

[past parrot]

Id rather talk to support staff and wait thank you. (#) governs sorted commands and are forbidden besides command staff in MY discord, that dose not provide a suitable solution.

[amber quartz]

The play command is not working for me either

[open marten]

Same for our server, commanding it to play just has it search for the song forever. We have no music currently working

<@&675070424748654593>

[past parrot]

Any time frame of when it will be working?

[open marten]

Might I add this seems to happen intermittently. It's working right now, but has been doing this on and off since yesterday night

[amber quartz]

Someone with the Support [English] role is online

[untold flume]

@open marten discord issue use the video's link instead

[untold flume]

@amber quartz

[amber quartz]

Is there a fix to this so that we don't have to use the video link

Like can you guys fix it

[open marten]

understood, so we need the source link for now until it is fixed?

[untold flume]

it should be fixed soon @amber quartz

[untold flume]

yep

[open marten]

Thanks!

[amber quartz]

Okay thank you

[untold flume]

yw yw

[rugged stump]

hey, sorry can i ask something

the Probot on my server can't make a sound

[robust sable]

Hi guys, I have lots of people complaining that they can't get into my server because an emoji role isn't being granted

Is this is recent known issue? We've been set up for months

[untold flume]

@rugged stump use the video's link instead

@robust sable make sure the bots role is above other roles

[rugged stump]

huh

ohh i undestand ty

[untold flume]

yw

[rugged stump]

nvm im dumb, what vid link?

[untold flume]

youtube videos links

#play (link)

[robust sable]

I haven't moved it. It's been static. It just broke yesterday. I've had it in the same position for months

[untold flume]

have you made any changes to your server? Like adding a welcome screen or somethin

[robust sable]

No ... I added Premium yesterday to see if that would fix it.

I've added some message commands - but that was a while ago as well

Its only yesterday that we've been having users report that they can't add the role to themselves even though they click the emoji

Should I type my discord link here so you can check too?

We have one verify channel which toggles, and a verify-2 (because the first one was also playing up a few months ago) just gives the role

[untold flume]

@robust sable i see so you're using reaction roles not autoroles can you check reaction roles permissions? Cuz reaction roles should not have any moderation permissions also check your bots role position again

Also gimme an invite to your server in dms

[rugged stump]

okay thank you

still no sound

is my earpod broken or what?

[untold flume]

I think it's from discord itself and they are looking for a fix atm

[rugged stump]

sad i cant hear music

thank you sorry for disturbing

[untold flume]

yw , np

[snow marsh]

it keeps wanting to send as the old bot, how can i change it?

[split needle]

kick both free and paid bot out and invite only the paid bot back in

[gray pivot]

messgae deletion logs doesn't work, bot doesn't send any message to desired channel

how to fix that

messgae

[split needle]

can the bot see audit logs, see the channels where the messages being deleted and have permission to manage webhooks?

[gray pivot]

lemme check

[split needle]

there's also case that another bot keeps deleting its webhooks, preventing the bot to do logs

[gray pivot]

it have the admin perms so it should work

[gray pivot]

I have another log bot, should I disable it?

[split needle]

another log bot should not be the case

I'm talking about anti raid bots such as wick

[gray pivot]

all checked ✅

[nocturne flax]

Hi, I just paid for premium, but I don't see where I can invite the premium bot. Additionally I can't see the premium features enabled.
The charge was made to my card tho.

[gray pivot]

still nothing

[split needle]

https://probot.io/premium/manage

[vernal hawk]

G'day just accidentally bought an annual sub, would like a refund please

[split needle]

so is there any anti raid bot working in your server?

[split needle]

dm @native geyser with the payment method you used

[gray pivot]

I have wick but I don't think that it gets in the way

because I whitelisted probot

[split needle]

yes does most of the time, especially when it comes to manage webhooks made by other bots

can you check if the probot webhooks still in the log channel? if there's none then try change the log channel, save then change back

[gleaming dirge]

Can anyone help, my friends are not authorized to play music with probot?

[split needle]

go to https://probot.io/dashboard, select your server on the left side, go to music module, add a role as dj role, save, then remove it and save again

[gleaming dirge]

@split needle The only role option to add under DJ is probot is this ok? So I add it save remove save and this should fix it?

[split needle]

yea

[blissful warren]

I'm the same person. This is the acc I use to manage my server (sorry for the confusion).
Additional question, do I still need to keep the ProBot in my server or would the premium bot suffice?

[gray pivot]

I think the case is that probot doesn't log messgae deletion if it's not made by a person who wrote the message, am I right?

[gleaming dirge]

@split needle It's still telling him "you are not allowed to use this command"

[split needle]

only the premium one should be enough
if kicking the free bot out making the premium bot no longer work, kick the premium out as well then reinvite it in

[split needle]

usually it will still log

[split needle]

so have you done all things I said? save the changes after adding/removing roles so it would take in effect

[gleaming dirge]

@split needle Yes but again the only DJ role available to add or remove was probot, no sever members or other roles

[split needle]

yes just do that with that role

[blissful warren]

Got it, thanks!

[lapis helm]

when i play a song it says "searching" and it doesnt play the song

when i do /play

[split needle]

problem with the api when searching for results
using the direct link should work

[gleaming dirge]

@split needle Nothing seemed to change. Do I need to assign a role to server members somehow?

[split needle]

you actually don't need to unless you did not save the change after adding the role and after removing it

just add and remove next to each will not resolve the problem

[gray pivot]

it only logs when someone delete its own message not when I delete someone's message, I don't know if it should be like that

[split needle]

now this is a weird case

having other staffs deleting members' messages work?

[elfin cargo]

What is that

[gray pivot]

I have to check something because it doesn't work on every channel

but works on some

[blissful warren]

Ok, so indeed, kicking the normal bot disabled the server configuration in the web dashboard. So I kicked the normal and the premium bot and invited just the premium bot back again.
This enabled the web dashboard, but now all the premium features still show up as if I haven't enabled premium.

[split needle]

log out from the site and choose the log out from all devices option, then wait for about a day then log back in and check again

[elfin cargo]

Ok thanks for your help ☺️

[split needle]

then now remember your premium's number which appears on its system role, use #vip move <number>, then kick the premium out and reinvite it back using the link sent to your dm

[gray pivot]

I don't know man

imma leave that for tomorrow

[split needle]

perhaps try to kick and reinvite it so it could reassign all the channels?

[blissful warren]

uhm, and if I don't remember the premium number?

[split needle]

then just get its user id and use like the premium number

[blissful warren]

ok

[gray pivot]

ok I will try thanks for helping

[blissful warren]

Ok, I think everything is working as it should now, thanks!

[nocturne flax]

Hello, quick question
Does the /roll 100 command include 0 in its probability?
Many thanks

[split needle]

usually no, only 1 to 100

[nocturne flax]

thank you

[real night]

My probot is not working

[velvet phoenix]

<@&675070424748654593>

What is your problem? @real night

[real night]

search not working

[untold arch]

<@&675070424748654593>

[untold arch]

Devs are working on it

[winter sky]

Hey ! I have 25 songs track and I don’t know how to skip the whole thing. What should I do?

[split needle]

#ban @hollow wyvern spam

[lean badger]

:white_check_mark: فلاديمير |F7M banned from the server! :airplane:

[split needle]

#ban @nocturne flax spam

[lean badger]

:white_check_mark: 𝕸𝖊𝖙𝖆𝖇 banned from the server! :airplane:

[split needle]

use /stop

[opaque flint]

how do I bring bot to my server

[split needle]

https://probot.io/invite

[opaque flint]

thankyou

[lament vapor]

How can i setup the color command?

[covert quail]

how do i get pro bot to greet people?

please help

<@&675070424748654593>

[gray pivot]

is it possible to see in the logs who deleted the message?

I mean when bot send a message to the log channel it doesn’t show who deleted a message

Is it on premium probot?

[untold arch]

<@&675070424748654593>

[untold arch]

#1 ~ point_right Go to server settings, Roles.
#2 ~ point_right Add Numbered Roles
#3 ~ point_right Save and go out.

Now you are ready to use this colors.

/colors
Shows the colors list

/color number
Choose/change your color in server.
to remove your current color: /color 0

[untold arch]

Go to dashboard --> choose your server on the left --> go to welcome function

https://probot.io/dashboard -> select your server -> logs module -> message deleted log

@gray pivot

[gray pivot]

but it doesn’t show who deleted the message, only the author of the message

[covert quail]

?

i tired

[nocturne flax]

How to acctive the AFK time?

[dense zephyr]

Hi

How can I activate colors for my server?

[coarse viper]

How do i use /setcolor ?

1 - head directly to https://htmlcolorcodes.com
2 -where it says "HEX" build your color and copy the color hex code
3 -head back to your discord server and type;

/setcolor role:@Admin hex_code:000000

[coarse viper]

From server settings

[velvet ledge]

how to mark a channel in a pro bot

[dense zephyr]

Tnx

[gentle crypt]

pls add persian support

[coarse viper]

#support-int

[coarse viper]

<#channel_id>

[hasty lichen]

so i have the perms to manage the server but the server wont pop on the dash

[untold flume]

@hasty lichen administrator is the required permission

[hasty lichen]

ohhh wait

so that means no other bots works

[jovial mist]

#support-int for Russian

[jade hornet]

Hello, can other people besides the person who created the server use ProBot commands? I'm a mod on one server, and the admin is out of town and I'd need to change some embed messages and add new reaction roles, but the server is not showing up on ProBot. My friend made a new role that is above everyone else but it's not working. So, is this even possible?

[split needle]

to access the dashboard of a server, you need to have administrative permission in that server

[distant crown]

Sometimes when i do bot commands like with # and / to play music and stuff for some reason it just gets stuck on searching but it isn't like every single time either is this a problem with what its searching or a bug with the bot?

[split needle]

a problem with the bot
usually using the command with a direct link should work but not that convenient

[distant crown]

yea it pretty much always works with the bot when using links at least but i just know people who dont wanna go out of there way to going on yt

all g thanks for tellin

[wraith zealot]

hi

i did #play the song music not playing why?

@split needle

[livid reef]

I have a question, so I activated that the bot welcomes a user with my own picture, but when I invide someone and he joins there is no welcome message. I only get the leave message, can someone help me with that?

<@&675070424748654593>

[split needle]

issue with song finder

[split needle]

can I see the settings?

[wraith zealot]

i typed the link

[livid reef]

Sure

I activated it but it still doesnt work

I tried everything from inviting any bots or disconnect him and reconnecting him but nothing worked

At the beginning it worked but I choosed the wrong pic and as soon as I changed the pic it didnt worked anymore

[split needle]

then make sure the pic is not bigger than 3Mb

[split needle]

does the bot respond to the command?

[wraith zealot]

yes

[livid reef]

Its 10KB

[split needle]

so it joins the channel but not playing anything?

[wraith zealot]

yes

[split needle]

then set the image to send with text message if you have it sending to the same channel with welcome message

[split needle]

can you check your audio outputs and voice states as well as voice settings?

[wraith zealot]

k wait

[livid reef]

Still doesnt work..

[wraith zealot]

@split needle doesnt work

[split needle]

reupload the image and try again and ensure that the image is 10Kb, not 10Mb

[split needle]

can other members in the server hear the bot?

[wraith zealot]

i will ask wait

[livid reef]

Like even the welcome message isnt showing..

[split needle]

yes because of stucking image

[livid reef]

hm

[livid reef]

Alr I will try it

[jovial herald]

/user

hey guus how do i now my account has on discord

[livid reef]

Yes it worked! Thank you for your help.

[split needle]

#commands and wait for the command prompt to show up

[nocturne flax]

my bot dont want play music its normal ?

[waxen shadow]

Hey can you reset the xp of a specific user?

[untold flume]

@nocturne flax under maintenance try using the link instead

#help reset

[lean badger]

**Command: reset**

Reset text/voice/invites/limits xp points for all or specific member.

**Usage:**

#reset [text / voice / invites / limits] [all / user]

**Examples:**

#reset text all
#reset voice all
#reset invites all
#reset text @Dramex
#reset limits @Dramex

[untold flume]

@waxen shadow

[waxen shadow]

thx

[wooden hawk]

What command is it to probot reacts to messages? Sry for my bad english

[red dune]

guys

I PURCHASED THE PREMIUM PROBOT BUT I DIDNT RECEIVE AN INVITE LINK

[untold flume]

@wooden hawk what's your first language

[wooden hawk]

Finish

[untold flume]

@red dune https://probot.io/premium check here

[untold flume]

yw

[untold flume]

?

[wooden hawk]

I meant finnish

[red dune]

Thank you it worked

[untold flume]

So you wanna setup reaction roles right?
Go to https://probot.io/dashboard > select your server > go to embed messages module to create an embed > go to reaction roles module > select your embed and add roles and reactions

[untold flume]

yw

[wooden hawk]

i mean that bot automaticly puts these emojies ✅ ❌

[untold flume]

ohh no such feature

[zenith ice]

Is there a way to see everyone’s positions in the levels/ranks all at once?

[native geyser]

only with /top and you can only see their xp

there isn't a list of complete ranks unfortunately

[zenith ice]

Just did that and that’s actually what I was hoping for! Just something that shows where everyone currently is. Thanks!

[native geyser]

glad to hear that ^^

[nocturne flax]

What are the commands?

[untold flume]

https://probot.io/commands

[nocturne flax]

how to only use probot for music and disable all other commands?

[untold flume]

https://probot.io/dashboard > select your server > disable all modules except music > but keep in mind music features have some issues atm

[sour mortar]

hello i ave a litle proble on my serv plz can you help me plz look this

[untold flume]

Sure what's the problem

[sour mortar]

my friend manages to meter music and I don't even though I am the owner of the server

[untold flume]

Are you trying to play a playlist?

[sour mortar]

no

look

its this

[untold flume]

Try #play (link)

[nocturne flax]

Why is play hanging

[untold flume]

Discord issues

[sour mortar]

ok i test this

[untold flume]

@nocturne flax

[nocturne flax]

Thanks

[untold flume]

yw

[sour mortar]

no matter how much I ban it then unban it the kick of the serv the re-invite nothing works

[untold flume]

Try #play pl (link) if you wanna play a playlist

[sour mortar]

its not a play list

[untold flume]

i see

[sour mortar]

its one title

[untold flume]

send me your server in dms

[sour mortar]

ok

[tacit iron]

Hey, i have simple and short question. Does the voice ranking include time spent on deafen or mute?

<@&675070424748654593>

[native geyser]

yes

[dusk sorrel]

Hello there, .I am having a bit a problem with accessing the premium features on probot. could someone help me with that?
<@&675070424748654593>

[inland zodiac]

How do I get my pro bot to do auto roles through reactions? <@&675070424748654593>

[split needle]

Premium features not showing up nor working on the site? Have you invited the paid bot to your server yet? If yes, try kicking both free and paid bot out, then invite only the paid bot back in

[split needle]

go to https://probot.io/dashboard, select your server, go to embed messages module to create and send embed messages for the reaction roles to where you want. Then go to reaction role module to setup the feature on the sent embed messages.

Notice: Be sure the Probot✨ role is higher than other roles. Embed message should not have any blank element (better to remove them if not using).

[inland zodiac]

Ok thank you!

[shrewd veldt]

Hi

How can I make an automatic reply from the settings?

[dusk sorrel]

Yep. rekicking the prime bot again and resetting seems to have done the trick. than you very much! 😄

[native geyser]

https://probot.io/dashboard -> select your server -> auto-responder

if it is in exchange of real currency you can send me the report in dms

alrighty then as i said you can report in dms

👍

[full onyx]

Yo guys

Whenever we say anything like 'level' or any number in my server, it sends a list of all roles, and it's really annoying

any help?

[spring ether]

go to the control panel and disable roles command

[full onyx]

Sorry mate, but unable to find this. >_< Can you please guide me?

[spring ether]

\

[full onyx]

Thanks a lot man, appreciate you ❤️

[spring ether]

yw sir

[wind eagle]

Bot is having issues with playing music

It just keeps searching for some or adds wrong thing. Please help

[spring ether]

try to put youtube link

[wind eagle]

Ok thanks

Will try

[spring ether]

yw

[gray pivot]

is it possible to see in the logs who deleted the message?

or is it prime probot feature

[native geyser]

it is subscription feature

[late estuary]

Hey all! Question about the reaction roles.

I've invited Probot into my server, and given it the permissions it needs. I've then set up an embed, posted a message, and went to set up reaction roles. Attached the reaction roles function to the embed, and the specific message. Once I added the emoji reaccs and saved all my changes, they do show up on the message, but when I click them, roles are not added/removed. Is there something I'm missing?

[gray pivot]

so when i buy prime it will automatically appear on the dashboard in the logs module?

[native geyser]

oh not on dashboard it is for logs module executioners

[native geyser]

can you make sure the roles you added here do NOT have any kind of manage permissions

[gray pivot]

you mean the message that bot sends to a desired channel right?

[late estuary]

I'll double check

[native geyser]

yes

[gray pivot]

ok thank you

[late estuary]

That fixed it, thanks so much!

[scenic maple]

SOMEONE VC

vc

[spring ether]

@scenic maple don't spam + u can chat in #chat-en

[scenic maple]

ok

[foggy birch]

Hi, can I use /seek for hours with the music ?
When I used it, the track consider the minutes, so when I wrote 2:21:24, it's the track at 2:21

[gray pivot]

when I buy probot prime for a one year does it charge me monthly or for a whole year?

[meager grotto]

hello

what is remove with reward in levelling system?

[native geyser]

you're supposed to be using second equivalent

[native geyser]

either depending on what you pick

[native geyser]

when you gain a new role the old one will be removed

[gray pivot]

If I pick yearly subscription will it charge instantly 30$ or 2,5$ monthly?

[native geyser]

it takes instantly

[gray pivot]

okie

omg you're on femboy server

nice

based ruru

[native geyser]

lol for the emojis

[last orbit]

Hi, i try to play a youtbe video and it says something broke when playing the track. other videos work fine however this one doesnt work.

<@&675070424748654593>

[native geyser]

hi, its an issue related to the video itself

might be due to it having restrictions

[gray pivot]

yes yes for the emojis

It's ok, I know you like femboys

[stark patrol]

@finite moth

[fallen meadow]

So we have probot in a server and we timed a person out a few times and then they were like automatically kicked. Is that a probot feature or is there something else going on?

<@&675070424748654593>

[native geyser]

its not probot feature you can check discords audit logs to see who kicked that person

[fallen meadow]

The audit log doesn’t say they were kicked at all

[native geyser]

audit log shows everything so if it doesn't show that they were not kicked then they were not kicked, but they left instead

[fallen meadow]

Cool thanks sm for your help

[gray ferry]

what is the fix for probot endlessly searching for a song and not playing?

[native geyser]

is the issue still going on? weird please use the songs link as i report the issue to devs

[long vessel]

السلام عليكم

في عرب

[spring ether]

@long vessel move to #chat-ar

[long vessel]

[distant nacelle]

Im trying to set up the leveling system for my server but im not sure what im supposed to put on those fields

<@&675070424748654593>

[eager tangle]

إببب

فيي عرب

[sacred zodiac]

هلا

السلام عليكم

[coarse viper]

#support-ar

[coarse viper]

Like no Xp roles are roles which cant make you level up

[distant nacelle]

Ooh okay
So if i leave it empty, everyone with any role can gain xp?

So no xp channel would be channels when u text in them, it doesnt give you xp?

[eager tangle]

وعليك السلام

[quaint sentinel]

#role @eager tangle only

[lean badger]

:white_check_mark: Changed roles for saad sakhi, +Only Arabic

[nocturne flax]

<@&675070424748654593>

Hello

A new account can’t send credits for how many days?

[native geyser]

30

[nocturne flax]

Oh ok thanks 😊

[native geyser]

yw

[brave field]

Hello guys,
May I invite my mod to the ProBot website dashboard somehow ?

[native geyser]

yes by giving them admin permission, its the only way

[warm quest]

I set a Welcome Image, however someone joined and no one is seeing a custom image for it, also once it does work, will we be able to change the font on the text?

What perms does Probot need to send welcome image?

[brave field]

Thank you 🙏

[native geyser]

yw

[native geyser]

you mean the welcomer text or the text on the image?

[native geyser]

send messages / upload images

[warm quest]

K! will we ever get to change the font of the welcome message?

[native geyser]

^

[warm quest]

welcomer text

wait the one on the image my bad

the two option lines we have

The one that is the user's username

[native geyser]

its currently not possible to change them but im not sure whether it will be possible in the future or not so feel free to suggest it in #573053418017521664

[warm quest]

I see

We also can't change the color of the shadow?

It has to have black text shadow for now?

[native geyser]

yup

[tulip crescent]

I have a problem with the bot that is when I make an order the bot tells me that "the application no longer responds" someone could help me please.

[native geyser]

its an issue from discord please use the regular prefix instead

[nocturne flax]

I'm trying to set up auto responder for when someone @ a certain role.
I can't seem to get this to work tho is this impossible or am I missing something.
Any help would be much appreciated

[native geyser]

check the pinned messages to see the variables

[tulip crescent]

ok thx

where can i find the prefix

[slender cave]

I was wondering if anyone can help me im trying to find how to set up donation link so when people do donate to the server it comes up with a msg that they have donated

[native geyser]

type the following the bot will tell you the prefix
@stone cloud help

[native geyser]

not possible with probot

[slender cave]

Ok thank you

[native geyser]

np

[tulip crescent]

i ve find thx